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AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid). Purpose of the role: As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending. What you'll do: Align scope with delivery capacity, ensuring that teams are working at an optimal level. Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed. Track progress versus plan, highlighting and mitigating delivery risks. Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements. Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions. Support the Product Managers with a business case to ensure that resources are being deployed wisely. Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending. Ensure appropriate levels of business readiness across all business functions and other suppliers. Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders. Track and report delivery progress versus milestones with strong stakeholder management. Log and track risks and mitigation, identifying and resolving project bottlenecks. Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained. The skills you'll need: Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms. First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc. Strong understanding of Agile product development, including tooling, such as Jira and Confluence. Problem solver who can synthesise data and prevent problems from happening. Own, execute, and coordinate regular delivery governance and agile ceremonies. Ability to independently establish and manage RAID logs. Contribute to an 'always-evolving' community of practice, improving ways of working across delivery. Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures. Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director. Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing maintenance company, who are looking for an IT Manager based in Bristol. The IT Manager will be responsible for a small team and help support with AI integration across the wider business. Duties of the IT Manager: AI integration across the wider business Oversee IT operations, including networks, servers, databases, and software systems to ensure smooth functionality and minimal downtime. Create and implement IT strategies, policies, and procedures to support business objectives, improve efficiency, and enhance security. Lead, mentor, and manage IT staff, including hiring, training, performance evaluation, and professional development. Plan, coordinate, and execute IT projects, ensuring timely delivery, budget adherence, and alignment with organizational goals. Provide guidance and troubleshooting for technical issues, offering support to end users and management. Assess and recommend IT solutions, technologies, and vendors, conducting cost benefit analysis and risk assessments. Ensure IT systems comply with relevant regulations and standards. Lead initiatives to optimize IT processes, improve system performance, and support operational efficiency. What is required for the role: Proven experience as an IT manager / similar role Experience using AI and integrating it to work systems Social housing repairs system experience team leadership / management skills Benefits of the IT Manager role: General permanent benefits Option for hybrid working - post probation If you are interested in the IT Manager position and would like to apply, contact Chelsie Fowler at build recruitment on : (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. ? From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.

Are you the kind of account manager who sees a quiet client and instinctively picks up the phone? Do you find servicing a slightly boring word because for you, every account is a growth opportunity waiting to happen? If yes, read on. I m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA ethical sourcing, fully traceable supply chain, compostable packaging long before any of it became fashionable. They re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from. About the role This is an account management role with proper commercial bite. You ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation. It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you. What you ll be doing Owning a portfolio of premium accounts managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets. Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality. Spotting growth opportunities within accounts and going after them range extensions, new lines, activations, gifting opportunities, seasonal pushes. Keeping an ear to the ground for new business through your accounts, competitor activity and market trends. Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production. Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans. Representing the brand at trade shows and customer events to the highest standard. What you ll bring to the role Proven account management experience within a premium branded environment food, drink, lifestyle or other quality-led consumer goods would be great. A genuinely hungry, growth-oriented mindset you don t just maintain accounts, you grow them. Strong commercial acumen comfortable with margin, P&L, forecasting and pricing decisions. Confident, personable and credible at every level, from buyer to category director. Sharp on detail forecasts that hold up, presentations that land, follow-through that builds trust. A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills. Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents. Experience of co-branded products, NPD launches or activation campaigns. Sage 200 or Microsoft Business Central. My client has built solid foundations and are now investing in the people who will help them push further. You ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren t buzzwords they re built into how the company operates every day. Based at their Norwich site, full-time, with the travel you d expect of a national account-management role. This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.

Job Title: Procurement Leader Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: From £47,271 depending on skills and experience What you'll be doing: Leading Supply Chain/Procurement activities within your area of responsibility, fostering a culture of added value while driving excellence across People, Process, Technology, and Governance to ensure the Supply Chain function remains fit for the future Procurement & contract management activites for major subcontract, including all commercial and cost matters Collaborating extensively with Customer and Engineering stakeholders, you will influence supplier selection, formulate procurement strategies, negotiate contractual Terms & Conditions, and administer contract performance Providing expert advice on sourcing feasibility, risk mitigation, cost efficiency, and manufacturability, while championing emerging technologies and specialist capability development Communication of your areas SC activities when informing cross-functional and external stakeholders of performance, threats & failures Managing supplier relationships, promoting our strategic and collaborative behaviours Your skills and experiences: Supply Chain, Procurement or Commercial experience within major subcontracts with a CIPs qualification or working towards Proven experience in maintaining strategic supplier relationships and engaging partners early in the lifecycle/development phase to drive collaboration and long-term value Detailed understanding and experience of supplier risk and opportunity coordination Negotiation and influencing skills with experience of price and contractual terms and conditions negotiations Ability to compile data, interpret and propose recommendations through reports and presentations Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Management Control & Instrumentation team: Step into a role where your expertise in procurement directly supports a team at the heart of the Dreadnought programme. You'll be working alongside a talented group responsible for the delivery of highly complex software and hardware control systems to support platform management of the vessel . This is a team that thrives on complexity, collaboration, and innovation. They work closely with project managers and engineering specialists to bring highly technical solutions to life, adapting quickly to the evolving needs of the programme. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 28th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Procurement Leader Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: From £47,271 depending on skills and experience What you'll be doing: Leading Supply Chain/Procurement activities within your area of responsibility, fostering a culture of added value while driving excellence across People, Process, Technology, and Governance to ensure the Supply Chain function remains fit for the future Procurement & contract management activites for major subcontract, including all commercial and cost matters Collaborating extensively with Customer and Engineering stakeholders, you will influence supplier selection, formulate procurement strategies, negotiate contractual Terms & Conditions, and administer contract performance Providing expert advice on sourcing feasibility, risk mitigation, cost efficiency, and manufacturability, while championing emerging technologies and specialist capability development Communication of your areas SC activities when informing cross-functional and external stakeholders of performance, threats & failures Managing supplier relationships, promoting our strategic and collaborative behaviours Your skills and experiences: Supply Chain, Procurement or Commercial experience within major subcontracts with a CIPs qualification or working towards Proven experience in maintaining strategic supplier relationships and engaging partners early in the lifecycle/development phase to drive collaboration and long-term value Detailed understanding and experience of supplier risk and opportunity coordination Negotiation and influencing skills with experience of price and contractual terms and conditions negotiations Ability to compile data, interpret and propose recommendations through reports and presentations Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Management Control & Instrumentation team: Step into a role where your expertise in procurement directly supports a team at the heart of the Dreadnought programme. You'll be working alongside a talented group responsible for the delivery of highly complex software and hardware control systems to support platform management of the vessel . This is a team that thrives on complexity, collaboration, and innovation. They work closely with project managers and engineering specialists to bring highly technical solutions to life, adapting quickly to the evolving needs of the programme. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 28th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Speech and Language Therapist Salary: Band 6 (Spine Point 25-30) Contract: Full-time Location: New Malden Make a Real Difference Every Day We are working with a fantastic college passionate about transforming lives through education. They support young people and adults with a wide range of special educational needs and disabilities to achieve their aspirations and live as independently as possible. We are now looking for a Speech and Language Therapist to join our dedicated and multidisciplinary team in the Kingston region. About the Role You will play a vital role in supporting students with diverse communication needs, including those with learning disabilities, autism, and complex needs. Working collaboratively with teaching staff and therapists, you will deliver high-quality, person-centred interventions across both universal and specialist levels. Key responsibilities include: Assessing and supporting students' communication and swallowing needs Delivering individual and group therapy sessions Supporting the development of a "total communication" environment Providing guidance, training and coaching to staff Contributing to multidisciplinary working within Integrated Services About You We are looking for a creative and passionate therapist who Holds a recognised qualification in Speech and Language Therapy Is HCPC registered Has experience (or strong interest) in working with people with learning disabilities and/or autism Is committed to person-centred, functional, and innovative practice Enjoys working collaboratively as part of a supportive team Why Join? Generous annual leave (including Christmas closure) Flexible working options (term-time, part-time, etc.) Strong CPD and career progression pathways Access to multidisciplinary teams and professional networks Comprehensive wellbeing support and employee benefits

Job Title: Principal Engineer - Mechanical Engineering Location: Barrow-in-Furness - Hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £55,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a member of the Dreadnought Platform Mechanical Engineering team. Your role is responsible for leading the design of a mechanical system(s), sub-systems and equipment for the next generation Royal Navy submarines. This will include undertaking functional design activities, calculations and analysis . You'll also produce design documentation, Verification & Validation evidence and safety justifications in this role. Through close collaboration with our suppliers and key stakeholders, you will be leading the development of design documents to achieve design completion, reviewing supplier documentation, demonstrating compliance with technical requirements and undertaking assessment of design compliance to support the development of our systems. This includes system-level design, technical responsibility, supplier engagement, and the opportunity to support build, test and commissioning activities across a major submarine programme. Core duties: You will be specifying major equipment and support to procurement, qualification and acceptance activities, working collaboratively with suppliers You will provide specialist knowledge and subject matter expertise support the installation, integration and commissioning activities associated with the system and equipment You will engage with stakeholders across the cross-functional project team You will mentor junior engineers in the team Essential Skills: You will be degree qualified in Mechanical Engineering or relevant subject, or equivalent experience You will have proven experience in designing mechanical systems and specifying complex , high value mechanical equipment You will be able to drive various engineering tasks with your excellent communication skills and significant experience of dealing with internal and external stakeholders at all levels You will have knowledge of the complete engineering lifecycle with experience of operating in a number of the key lifecycle phases including requirements, system design, integration and acceptance You will bring Good awareness of product safety and SHE to the role The Dreadnought Platform Mechanical Engineering Team: This is an exciting time to join a dynamic engineering team on the largest and most complex UK defence programme, which is currently transitioning from system design to build and commissioning support, where your expertise will help drive the delivery of critical mechanical systems into Test & Commissioning We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Procurement Leader Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: From £47,271 depending on skills and experience What you'll be doing: Leading Supply Chain/Procurement activities within your area of responsibility, fostering a culture of added value while driving excellence across People, Process, Technology, and Governance to ensure the Supply Chain function remains fit for the future Procurement & contract management activites for major subcontract, including all commercial and cost matters Collaborating extensively with Customer and Engineering stakeholders, you will influence supplier selection, formulate procurement strategies, negotiate contractual Terms & Conditions, and administer contract performance Providing expert advice on sourcing feasibility, risk mitigation, cost efficiency, and manufacturability, while championing emerging technologies and specialist capability development Communication of your areas SC activities when informing cross-functional and external stakeholders of performance, threats & failures Managing supplier relationships, promoting our strategic and collaborative behaviours Your skills and experiences: Supply Chain, Procurement or Commercial experience within major subcontracts with a CIPs qualification or working towards Proven experience in maintaining strategic supplier relationships and engaging partners early in the lifecycle/development phase to drive collaboration and long-term value Detailed understanding and experience of supplier risk and opportunity coordination Negotiation and influencing skills with experience of price and contractual terms and conditions negotiations Ability to compile data, interpret and propose recommendations through reports and presentations Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Management Control & Instrumentation team: Step into a role where your expertise in procurement directly supports a team at the heart of the Dreadnought programme. You'll be working alongside a talented group responsible for the delivery of highly complex software and hardware control systems to support platform management of the vessel . This is a team that thrives on complexity, collaboration, and innovation. They work closely with project managers and engineering specialists to bring highly technical solutions to life, adapting quickly to the evolving needs of the programme. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 28th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Principal Commercial Officer Location: Filton, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Core duties: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 14th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Travel Plan Co-ordinator Manager £42,000 - £57,000 per annum, depending on experience Norwich Are you passionate about sustainable travel and making a tangible impact on how people move? We are seeking an experienced and motivated Travel Plan professional to lead and grow for the sustainable arm of the company. This is a unique opportunity to combine your expertise in project management, behaviour change, and marketing to help shape the future of sustainable travel. Overview As the Travel Plan Co-ordinator Manager, you will play a pivotal role in delivering innovative Travel Plans for a variety of residential, workplace, and educational developments. You will lead a team of dedicated professionals, design impactful campaigns, and work closely with clients and stakeholders to promote sustainable and active travel choices. This is your chance to join a growing consultancy embedded within a wider transport and engineering business, offering exposure to multi-disciplinary projects and clear career progression opportunities. Benefits Competitive Salary: £42,000 - £57,000 per annum, depending on experience and the value you bring. Impactful Work: Contribute to meaningful projects that directly influence how people travel and improve the functionality of communities. Career Growth: Be part of a specialist sustainable travel team integrated within a respected engineering consultancy, offering opportunities for professional development and career progression. Collaborative Culture: Join a supportive and friendly team where your ideas and contributions will help shape the future of the organisation. Day-to-Day Your typical day might include: Meeting with clients to discuss Travel Plan strategies and progress. Analysing survey data and preparing detailed reports for stakeholders. Collaborating with your team to design and execute a marketing campaign promoting sustainable travel options. Conducting site visits to assess travel infrastructure and identify opportunities for improvement. Mentoring team members, providing feedback, and supporting their professional development. Engaging with local communities through events, workshops, or promotional activities. Managing project timelines and budgets to ensure successful delivery of Travel Plans. Responsibilities As the Travel Plan Co-ordinator Manager, you will: Lead the development, delivery, and monitoring of Travel Plans for diverse projects, ensuring they are completed on time and within budget. Produce high-quality Travel Plan reports, including data analysis, survey design, and performance monitoring. Design and implement marketing and engagement campaigns (both digital and print) to encourage sustainable travel behaviours such as walking, cycling, public transport use, and EV adoption. Manage and mentor a team of Travel Plan and marketing professionals, supporting their growth through training, appraisals, and recruitment. Build and maintain strong relationships with clients, Local Planning and Transport Authorities, suppliers, and partner organisations. Create and manage content for websites and social media platforms, and represent the organisation at external events and presentations. Organise and deliver on-the-ground initiatives, including site visits, audits, promotional events, and community challenges. Qualifications We are looking for a candidate with: A degree in a relevant discipline (e.g., transport, planning, geography, environmental studies, marketing) or equivalent demonstrable experience. At least 3 years of experience in travel planning, sustainable transport, or a closely related/marketing-led role, including project management. Exceptional written communication skills, with the ability to produce high-quality reports, proofread accurately, and craft compelling copy for various audiences. Strong data analysis skills, including survey design, monitoring outcomes, and presenting transport-related data effectively. Excellent interpersonal and communication skills, with the ability to engage confidently with diverse audiences, from residents and employees to senior clients and public stakeholders. A genuine passion for sustainable and active travel, behaviour change, and community engagement. A full UK driving licence and the willingness to travel for site visits, meetings, and occasional evening/weekend events. Desirable Skills: Experience with WordPress, Adobe Creative Cloud (Photoshop, InDesign, Illustrator), and event planning. How to Apply If you are ready to lead and grow our clients Travel Plan team, we would love to hear from you. Please send your CV and a short covering note explaining why you are the ideal candidate for this role. Help us make sustainable travel the easy choice and create a positive impact on communities and the environment. Apply today!

Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.

Job Title: Principal Commercial Officer Location: Filton, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Core duties: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 14th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Principal Electronics Systems Engineer Location: Cowes, Portsmouth Broad Oak, Great Baddow, 3 days a week onsite We offer a range of flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £87,200 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: A Principal Electronics Systems specialist who provides authoritative leadership across the full engineering lifecycle, solving complex electronic systems challenges , defining and assuring designs, and guiding multidisciplinary teams. The role applies deep electronics expertise , acts as design authority, and ensures consistent, high quality engineering across the entire radar system. Core Duties: Providing support to the SDA regarding overall Radar System design. Responsible for defining and capturing digital requirements from board level to sub-system level. Provide digital techniques support to the SDA and techniques groups (RF, software, digits, mechanical, DO) at all stagers throughout the design life cycle. Provide support to digital techniques team throughout the design process ensuring adherence to established design protocols. Provide analysis of system architectures with a view to providing guidance on make/buy/COTS decisions . Define test and integration plans from board to system level. System Design Assurance - ensuring there is enough built in functionality to support design assurance. Also contributing to the generation of the system design assurance specification. Essential Skills: You'll have a degree or significant experience in Electronic Engineering or a closely related subject. You'll have experience in digital electronics, including FPGA development, high speed interfaces (e.g., serial FPDP, JESD204), COTS hardware and PCB design. You'll have experience in sub system and system integration and test. You'll have familiarity with Xilinx/AMD FPGA products and Vivado design tools. You'll have experience in radar system data analysis . You'll have experience across the full design process, from requirements through to design assurance and sign off. You'll have a solid understanding of radar operation, particularly Active Electronically Scanned Array (AESA) radars. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Future Radar Team: Join us in shaping the Future of Radar Technology. Building on our heritage of cutting edge, world leading radar products, we are rapidly evolving our portfolio to enhance existing capabilities while pioneering brand new systems designed to counter emerging and future threats across the battlespace. Through close collaboration with our customers and sustained investment in exceptional talent, we are committed to remaining at the forefront of defence innovation and defining the next generation of radar solutions for Future Air Dominance Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 19th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Reporting to the Group SHE Director, the Senior SHE Manager is responsible for overseeing safety, health, and environmental performance across all Brush Power Solutions (BPS) sites. This role involves developing and implementing a SHE strategy that ensures each location adheres to a unified standard, operates under a single governance model, and maintains clear, proactive communication and accountability. Additionally, the manager will establish measurable key performance indicators within the construction environment.This role will also provide independent assurance to the Group SHE Director that risks are effectively controlled, compliance is maintained, and a culture of continuous improvement is embedded throughout the organisation. This aligns with the goal of promoting a proactive and consistent approach to implementing Group SHE policies and standards, including the 'Safe Six' principles at all BPS sites. Furthermore, the role supports the broader Environmental, Social, and Governance (ESG) agenda, which includes commitments to environmental performance and achieving Net Zero emissions. Working Conditions - 40 hours per week , Monday - Friday. Our sites are situated across the South of England and so you will be predominantly covering the South belt of the country. Key Responsibilities: Governance, Leadership & Assurance Operate as the senior functional lead for SHE in the BPS businesses, working as a business partner to the BPS Director, accountable to the Group SHE Director. Provide independent assurance to the Group SHE Director on SHE compliance, performance, and risk exposure. Ensure consistent implementation of Group SHE Directives, BPS Policies, standards, and the "Safe Six" across all BPS sites. Act as the escalation point for significant, SHE risks, incidents, and non-conformances within BPS. Operational Integration & Support Work in close partnership with BPS Leadership Team and Site Operational teams to embed SHE into all projects and change initiatives. Provide leadership, guidance, and professional oversight to site-based SHE Managers. Ensure SHE considerations are integrated into operational decision-making, capital projects, and site changes. Compliance & Management Systems Provide specialist advice on statutory SHE requirements. Lead the development, maintenance, and continuous improvement of SHE management systems aligned to ISO 14001 and ISO 45001. Plan and conduct SHE audits to verify compliance and identify improvement opportunities. Maintain and report BPS SHE performance within the BRUSH Group KPI framework. To ensure data protection and company policy compliance within the operational function. Performance, Reporting & Continuous Improvement Drive measurable improvement in SHE performance across BPS, including policies, procedures, RAMS, and safe systems of work with a proactive mindset. Review and sign off on accident investigations, ensuring corrective actions are robust, proportionate, and closed out effectively. Promote proactive hazard identification, near-miss reporting, and learning from incidents. Prepare and submit SHE reports to meet customer, regulatory, and Group requirements. Occupational Health, Environment & ESG Develop and implement strategies to improve occupational health management and health surveillance. Ensure environmental risks are effectively managed, controlled, and reduced. Support the business's Net Zero and sustainability objectives through close collaboration with the sustainability function. External & Specialist Engagement Coordinate with SHE legal advisors in relation to work-related claims and legal matters. Support PQQ and customer assurance processes, identifying opportunities to improve efficiency and quality. Engage with third-party providers, contractors, and customers on SHE matters as required. What we're looking for: CMIOSH or working towards - Essential Relevant experience in a construction environment- Essential NEBOSH General certificate. - Essential NEBOSH Diploma - Desirable Lead Auditor - Desirable NEBOSH / ISEP Environmental Qualification - Desirable Experience implementing Lean methodologies and structured SHE programmes. Demonstrable experience working with ISO 9001, ISO 14001, and ISO 45001. Experience in planning and delivering SHE audits. Strong working knowledge of SHE legislation. Proven track record of proactive SHE leadership and continuous improvement. Experience operating across multiple sites and organisational boundaries. Ability to work autonomously while maintaining strong functional alignment. Knowledge and Experience Strong leadership mindset with the ability to influence at senior and operational levels. Proven capability to lead change and drive consistent standards across multiple sites. Highly organised, self-motivated, and proactive. Excellent influencing, negotiating, and stakeholder management skills. Clear, confident communicator with strong written and verbal capability. Methodical problem-solver with attention to detail. Strong IT capability across Microsoft Office tools. Practical understanding of manufacturing and site-based operations. Commitment to continuous professional development and application of best practice across the BPS business.

We're supporting the growth of a specialist engineering team developing high-performance technology used in extreme operating environments. This is a newly created role, designed to strengthen materials capability within a multidisciplinary engineering team working on highly regulated, safety-critical products. You'll provide hands-on and theoretical expertise across materials used in demanding thermal, mechanical and corrosive conditions. This role requires someone who understands both the make-up of materials and the practical implications of manufacturing processes. Mechanical Engineer Permanent Monday to Thursday, 8:00am - 4:30pm and Friday, 8:00am - 1:00pm Competitive Salary on Offer + Bonus Fareham Mechanical Engineer Key Responsibilities Support material selection for high temperature and harsh environment applications Advise engineers on material properties, performance and limitations Assess the effects of manufacturing processes Ensure material properties are maintained through production processes Support design-for-manufacture activities and production readiness Evaluate physical property testing methods and interpret results Work alongside design and manufacturing engineers to preserve material strength Support root cause investigations relating to material performance Contribute to new product development and continuous improvement initiatives Mechanical Engineer Requirements: Experience working with metals and/or ceramics in engineering applications Understanding of materials in extreme thermal environments Knowledge of manufacturing processes and their effect on material properties Experience with physical property testing and validation Ability to bridge materials science and practical engineering application Strong communication skills with cross-functional engineering teams Mechanical Engineer Company Benefits Bonus scheme Pension - 10% Holiday plus bank holidays Long-term career development within a growing aerospace programmes environment 1 day working from home

Role: Technical Support Lead (Enterprise Systems) Location: Birmingham (Hybrid - 2 Days a Week On-site) Salary: £36,500 - £46,000 Contract: 12 Month Fixed-Term Network IT are supporting a large, complex organisation in the recruitment of a Technical Support Lead to join its Enterprise Systems Support function. This role plays a critical part in improving the quality, consistency, and effectiveness of support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom based training delivery. Role Overview As Technical Support Lead, you will be responsible for shaping and delivering a digital first training and support strategy for enterprise SaaS systems. You'll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in system guidance, documentation, and self service resources. You'll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12 month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Lead and deliver a digital first user enablement and training strategy for enterprise SaaS systems supporting Finance, HR and other critical departments. Design and maintain high quality in system guidance (walkthroughs, FAQs, knowledge articles) to promote self service and improve user confidence. Analyse Service Desk and usage data to identify trends, root causes, and opportunities to improve system usability and reduce repeat issues. Act as a senior functional expert, resolving Level 2 support issues and working closely with managed service providers where required. Plan, govern, and report on training and support activity, aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous improvement and inclusive working practices. Experience Requirements Strong experience supporting enterprise Finance and HR systems (ERP/HRP) with a focus on user enablement and digital adoption . Proven ability to design and deliver digital first training and support models , including in system guidance and self service resources. Experience analysing Service Desk data to improve system usability and reduce repeat issues. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. Strong documentation, communication, and organisational skills with high attention to detail. Strategic, analytical, and user focused approach to continuous improvement. Confidence working independently in a complex organisational environment.

Role: Technical Support Lead (Enterprise Systems) Location: Birmingham (Hybrid - 2 Days a Week On-site) Salary: £36,500 - £46,000 Contract: 12 Month Fixed-Term Network IT are supporting a large, complex organisation in the recruitment of a Technical Support Lead to join its Enterprise Systems Support function. This role plays a critical part in improving the quality, consistency, and effectiveness of support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom based training delivery. Role Overview As Technical Support Lead, you will be responsible for shaping and delivering a digital first training and support strategy for enterprise SaaS systems. You'll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in system guidance, documentation, and self service resources. You'll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12 month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Lead and deliver a digital first user enablement and training strategy for enterprise SaaS systems supporting Finance, HR and other critical departments. Design and maintain high quality in system guidance (walkthroughs, FAQs, knowledge articles) to promote self service and improve user confidence. Analyse Service Desk and usage data to identify trends, root causes, and opportunities to improve system usability and reduce repeat issues. Act as a senior functional expert, resolving Level 2 support issues and working closely with managed service providers where required. Plan, govern, and report on training and support activity, aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous improvement and inclusive working practices. Experience Requirements Strong experience supporting enterprise Finance and HR systems (ERP/HRP) with a focus on user enablement and digital adoption . Proven ability to design and deliver digital first training and support models , including in system guidance and self service resources. Experience analysing Service Desk data to improve system usability and reduce repeat issues. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. Strong documentation, communication, and organisational skills with high attention to detail. Strategic, analytical, and user focused approach to continuous improvement. Confidence working independently in a complex organisational environment.