Reservations Sales Coordinator - 16.81ph + Commission & Bonus Poole, Dorset - Temp-to-Perm - High Earning Potential We're hiring a confident and customer-focused Reservations Sales Coordinator to join a dynamic, high-energy environment in Poole, Dorset. Whats in it for you? Temp to perm with a clear pathway Access to pension scheme (upon permanent placement) Health & wellbeing support and additional leave Employee perks , including discounts and referral bonuses A relaxed, supportive culture with social events and casual dress What you'll be doing? Managing enquiries from first contact through to confirmation Building strong relationships with guests and internal teams Coordinating bookings to ensure smooth arrivals and experiences Keeping systems accurate and up to date Driving revenue by converting enquiries into high-value bookings Confidently upselling accommodation and housing options to maximise booking value Handling payments and securing reservations What we're looking for? Proven sales experience is essential - this is a target-driven role Demonstrated ability to upsell )ideally accommodation or housing) Background in serviced accommodation, hotels, or corporate housing Strong communication and organisational skills A confident, sales-driven mindset with the ability to convert enquiries If you're ready to take the next step in your career and join a business where your effort directly impacts your earnings and progression, this could be the perfect move. A pply now and start building your future in Poole, Dorset. Job Number: BS3389 Location: Poole, Dorset / INDINDUSTRIALWC Role: Reservations Sales Coordinator Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
May 08, 2026
Seasonal
Reservations Sales Coordinator - 16.81ph + Commission & Bonus Poole, Dorset - Temp-to-Perm - High Earning Potential We're hiring a confident and customer-focused Reservations Sales Coordinator to join a dynamic, high-energy environment in Poole, Dorset. Whats in it for you? Temp to perm with a clear pathway Access to pension scheme (upon permanent placement) Health & wellbeing support and additional leave Employee perks , including discounts and referral bonuses A relaxed, supportive culture with social events and casual dress What you'll be doing? Managing enquiries from first contact through to confirmation Building strong relationships with guests and internal teams Coordinating bookings to ensure smooth arrivals and experiences Keeping systems accurate and up to date Driving revenue by converting enquiries into high-value bookings Confidently upselling accommodation and housing options to maximise booking value Handling payments and securing reservations What we're looking for? Proven sales experience is essential - this is a target-driven role Demonstrated ability to upsell )ideally accommodation or housing) Background in serviced accommodation, hotels, or corporate housing Strong communication and organisational skills A confident, sales-driven mindset with the ability to convert enquiries If you're ready to take the next step in your career and join a business where your effort directly impacts your earnings and progression, this could be the perfect move. A pply now and start building your future in Poole, Dorset. Job Number: BS3389 Location: Poole, Dorset / INDINDUSTRIALWC Role: Reservations Sales Coordinator Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes. You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
May 08, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes. You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Cambridge CB4 About The Employer Our client work with people who are homeless, at risk of homelessness or with a history of homelessness. They provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. The organisation is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades they have continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge's homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote the organisation's services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of a learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of the core values at the organisation is to recognise and reward their staff as their greatest asset. They realise that it's their people who have helped them to become a well-respected charity that helps to make a positive change to homeless people's lives. They want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to work with the organisation, you will find that they offer: Benefits - You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training - The employer recognises the importance of having a motivated and effective staff team. They offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This role requires a Disclosure and Barring Service (DBS) check. The employer is committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. They make selection decisions based on personal merit and an objective assessment against the criteria required for the post. They do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
May 08, 2026
Full time
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Cambridge CB4 About The Employer Our client work with people who are homeless, at risk of homelessness or with a history of homelessness. They provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. The organisation is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades they have continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge's homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote the organisation's services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of a learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of the core values at the organisation is to recognise and reward their staff as their greatest asset. They realise that it's their people who have helped them to become a well-respected charity that helps to make a positive change to homeless people's lives. They want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to work with the organisation, you will find that they offer: Benefits - You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training - The employer recognises the importance of having a motivated and effective staff team. They offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This role requires a Disclosure and Barring Service (DBS) check. The employer is committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. They make selection decisions based on personal merit and an objective assessment against the criteria required for the post. They do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 08, 2026
Full time
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Job Title: Retrofit Designer & Coordinator Location: Commutable to Bristol Job Type: Permanent Salary: £40,000 - £50,000 Key Responsibilities: Develop and coordinate PAS 2035-compliant whole-house retrofit designs, including fabric, ventilation and heating strategies. Produce detailed retrofit drawings, specifications and technical details to support planning, tender and construction stages. Ability to undertake and interpret energy performance analysis (e.g. SAP, PHPP, IES or similar) to inform design decisions and performance targets. Retrofit Coordination, preparing and managing retrofit plans, risk assessments and compliance documentation. Lead technical reviews including thermal performance and natural ventilation to identify appropriate measures. Coordinate with clients, social housing providers, Residents, contractors and consultants to align design intent, programme and delivery. Monitor design progress against project schedules, updating plans and coordinating information flow across the project team. Provide technical input during site stages, addressing design queries, reviewing installations and supporting quality assurance. Key Requirements: Proven experience delivering retrofit projects within a PAS 2035 framework, ideally in a social housing context. Strong practical experience in retrofit design and detailing for existing buildings, including fabric and ventilation solutions. Demonstrable capability in energy modelling and performance analysis using SAP, PHPP, IES or comparable tools. In-depth technical understanding of building physics, including heat transfer, moisture movement and ventilation strategies. Experience planning and scheduling multi-property or programme-based retrofit projects. Track record of coordinating with multiple stakeholders on SHDF or similar funded retrofit programmes. Ability to interpret and apply relevant retrofit standards, regulations and guidance to real-world projects. Strong organisational, documentation and coordination skills, with attention to technical accuracy and compliance. Qualifications: ARB-registered Architect / Architectural Technologist Background Qualified Retrofit Designer and Level 5 Retrofit Coordinator (or equivalent recognised accreditation). Degree in Architecture, Architectural Engineering, Building Physics or a closely related discipline. Additional training or certification in energy modelling, building performance or low-energy design is advantageous.
May 08, 2026
Full time
Job Title: Retrofit Designer & Coordinator Location: Commutable to Bristol Job Type: Permanent Salary: £40,000 - £50,000 Key Responsibilities: Develop and coordinate PAS 2035-compliant whole-house retrofit designs, including fabric, ventilation and heating strategies. Produce detailed retrofit drawings, specifications and technical details to support planning, tender and construction stages. Ability to undertake and interpret energy performance analysis (e.g. SAP, PHPP, IES or similar) to inform design decisions and performance targets. Retrofit Coordination, preparing and managing retrofit plans, risk assessments and compliance documentation. Lead technical reviews including thermal performance and natural ventilation to identify appropriate measures. Coordinate with clients, social housing providers, Residents, contractors and consultants to align design intent, programme and delivery. Monitor design progress against project schedules, updating plans and coordinating information flow across the project team. Provide technical input during site stages, addressing design queries, reviewing installations and supporting quality assurance. Key Requirements: Proven experience delivering retrofit projects within a PAS 2035 framework, ideally in a social housing context. Strong practical experience in retrofit design and detailing for existing buildings, including fabric and ventilation solutions. Demonstrable capability in energy modelling and performance analysis using SAP, PHPP, IES or comparable tools. In-depth technical understanding of building physics, including heat transfer, moisture movement and ventilation strategies. Experience planning and scheduling multi-property or programme-based retrofit projects. Track record of coordinating with multiple stakeholders on SHDF or similar funded retrofit programmes. Ability to interpret and apply relevant retrofit standards, regulations and guidance to real-world projects. Strong organisational, documentation and coordination skills, with attention to technical accuracy and compliance. Qualifications: ARB-registered Architect / Architectural Technologist Background Qualified Retrofit Designer and Level 5 Retrofit Coordinator (or equivalent recognised accreditation). Degree in Architecture, Architectural Engineering, Building Physics or a closely related discipline. Additional training or certification in energy modelling, building performance or low-energy design is advantageous.
Independent Living Coordinator - Sheltered Housing Pay Rate: 12.65 per hour (PAYE) Hours: Monday to Friday, 9:00am - 5:00pm (30 minutes unpaid break) Contract: Temporary - 3 months, with potential to extend Positions Available: 2 Working Pattern: Predominantly onsite, with up to 1 day per week working from home DBS Required: Enhanced Location: Multiple sheltered housing schemes Requirements: Full UK driving licence and access to own vehicle About the Role Opus People Solutions are recruiting on behalf our Client, Rugby Borough Council on a temporary basis for an Independent Living Coordinators to support residents living within sheltered housing schemes. This role is key to promoting independence, wellbeing and safeguarding for older and vulnerable residents, ensuring they can remain living safely in their own homes for as long as possible. Working as part of a small, supportive team, you will provide an on?site independent living and housing management service, carrying out daily welfare visits and linking residents into services where additional support is required. Key Responsibilities Provide an independent living and housing management service to residents within allocated Independent Living Schemes Coordinate and carry out regular welfare visits to residents in their own homes, increasing visits based on individual need Monitor residents' wellbeing and identify any concerns relating to health, safety or independence Raise and escalate concerns appropriately with relatives, GPs, care providers, support agencies or emergency services Make referrals to internal and external agencies to ensure residents' needs are met in a timely manner Promote health and wellbeing and support residents to engage in social activities Assist in organising and delivering events and activities within communal areas of the schemes Maintain accurate records and case notes in line with data protection and confidentiality requirements Work collaboratively with colleagues and external partners to provide a joined?up service Adhere to Health & Safety procedures and safeguarding responsibilities at all times Essential Requirements Full UK driving licence and access to own vehicle Enhanced DBS clearance - if you don't have one, Opus People Solutions will process one on your behalf. Experience working with older people and/or vulnerable adults, supporting independent living Understanding of issues affecting people living independently, including: Dementia, Falls prevention, Social isolation, Safeguarding concerns. Calm, approachable manner with a strong sense of common sense and professionalism Excellent organisational, written and verbal communication skills Ability to work both independently and as part of a team Strong IT skills, including Microsoft Office and other Windows?based systems Ability to work flexibly across multiple locations Understanding of Health & Safety, Data Protection and confidentiality Commitment to working in line with organisational CAN DO values Apply Now!
May 08, 2026
Seasonal
Independent Living Coordinator - Sheltered Housing Pay Rate: 12.65 per hour (PAYE) Hours: Monday to Friday, 9:00am - 5:00pm (30 minutes unpaid break) Contract: Temporary - 3 months, with potential to extend Positions Available: 2 Working Pattern: Predominantly onsite, with up to 1 day per week working from home DBS Required: Enhanced Location: Multiple sheltered housing schemes Requirements: Full UK driving licence and access to own vehicle About the Role Opus People Solutions are recruiting on behalf our Client, Rugby Borough Council on a temporary basis for an Independent Living Coordinators to support residents living within sheltered housing schemes. This role is key to promoting independence, wellbeing and safeguarding for older and vulnerable residents, ensuring they can remain living safely in their own homes for as long as possible. Working as part of a small, supportive team, you will provide an on?site independent living and housing management service, carrying out daily welfare visits and linking residents into services where additional support is required. Key Responsibilities Provide an independent living and housing management service to residents within allocated Independent Living Schemes Coordinate and carry out regular welfare visits to residents in their own homes, increasing visits based on individual need Monitor residents' wellbeing and identify any concerns relating to health, safety or independence Raise and escalate concerns appropriately with relatives, GPs, care providers, support agencies or emergency services Make referrals to internal and external agencies to ensure residents' needs are met in a timely manner Promote health and wellbeing and support residents to engage in social activities Assist in organising and delivering events and activities within communal areas of the schemes Maintain accurate records and case notes in line with data protection and confidentiality requirements Work collaboratively with colleagues and external partners to provide a joined?up service Adhere to Health & Safety procedures and safeguarding responsibilities at all times Essential Requirements Full UK driving licence and access to own vehicle Enhanced DBS clearance - if you don't have one, Opus People Solutions will process one on your behalf. Experience working with older people and/or vulnerable adults, supporting independent living Understanding of issues affecting people living independently, including: Dementia, Falls prevention, Social isolation, Safeguarding concerns. Calm, approachable manner with a strong sense of common sense and professionalism Excellent organisational, written and verbal communication skills Ability to work both independently and as part of a team Strong IT skills, including Microsoft Office and other Windows?based systems Ability to work flexibly across multiple locations Understanding of Health & Safety, Data Protection and confidentiality Commitment to working in line with organisational CAN DO values Apply Now!
We are supporting a high-end, white-glove logistics provider delivering exceptional, detail-driven services to a discerning client base. Seeking an Operations & Logistics Coordinator to play a key role in ensuring their service is executed with precision, efficiency, and professionalism. Operations & Logistics Coordinator Responsibilities: Coordinate client requests with accuracy, discretion, and urgency Prepare tailored quotations for transport and specialist handling services Set up and manage jobs within internal systems to exacting standards Liaise with drivers and warehouse teams to ensure smooth, high-quality execution Maintain clear, professional communication with clients regarding requirements and timelines Monitor live operations, anticipating challenges and resolving issues proactively Uphold meticulous records across all jobs, pricing, and communications What can you bring? A Background in logistics, transport, warehousing, or operations is essential. Exceptionally organised with strong attention to detail Professional and confident communicator, comfortable liaising with clients Able to manage multiple priorities in a fast-paced, service-led environment Benefits on Offer Nest pension scheme 20 days holiday + bank holidays A supportive, professional environment with opportunities for growth If you are Proactive, solutions-focused, and committed to delivering excellence the Operations & Logistics Coordinator could be your next career move!
May 07, 2026
Full time
We are supporting a high-end, white-glove logistics provider delivering exceptional, detail-driven services to a discerning client base. Seeking an Operations & Logistics Coordinator to play a key role in ensuring their service is executed with precision, efficiency, and professionalism. Operations & Logistics Coordinator Responsibilities: Coordinate client requests with accuracy, discretion, and urgency Prepare tailored quotations for transport and specialist handling services Set up and manage jobs within internal systems to exacting standards Liaise with drivers and warehouse teams to ensure smooth, high-quality execution Maintain clear, professional communication with clients regarding requirements and timelines Monitor live operations, anticipating challenges and resolving issues proactively Uphold meticulous records across all jobs, pricing, and communications What can you bring? A Background in logistics, transport, warehousing, or operations is essential. Exceptionally organised with strong attention to detail Professional and confident communicator, comfortable liaising with clients Able to manage multiple priorities in a fast-paced, service-led environment Benefits on Offer Nest pension scheme 20 days holiday + bank holidays A supportive, professional environment with opportunities for growth If you are Proactive, solutions-focused, and committed to delivering excellence the Operations & Logistics Coordinator could be your next career move!
Customer Care Coordinator About Us Max Energy, established in 2015, is a leading provider of insulation solutions across various sectors including newbuild housing, construction, and domestic and social housing. Our commitment to excellent service and expertise has made us a trusted partner for property professionals and landlords. Are you passionate about delivering outstanding customer service and keeping things running smoothly behind the scenes? We re looking for a proactive and detail-driven Customer Care Coordinator to join our team and play a key role in ensuring a seamless customer experience. In this role, you ll be at the heart of our customer care operations - handling enquiries, resolving issues, and supporting both customers and internal teams with efficiency and professionalism. What you ll be doing Handling customer enquiries and complaints in a professional, timely manner Providing administrative support to the Customer Care Team Accurately logging customer care data within required timeframes Coordinating with internal departments to resolve issues quickly and effectively Proactively chasing outstanding issues to ensure client SLAs are consistently met Maintaining high standards of customer care at all times Producing clear verbal and written reports on customer care performance Communicating with customers and clients via phone, email, and written correspondence Supporting other departments and depots with customer care-related queries Providing cover for the Head of Customer Care when required Adhering strictly to Health & Safety procedures Taking on additional duties as required in line with the role What we re looking for Skills Strong attention to detail and high level of accuracy Confident and professional telephone manner Good IT skills with experience using Outlook, Word, and Excel Ability to prioritise workloads and manage multiple tasks Experience Previous experience in a customer service or administrative role Knowledge of the new build or insulation industry is advantageous Personal attributes A methodical and organised approach to work Positive, team-oriented attitude Ability to follow processes while using initiative Comfortable working independently or within a small team
May 07, 2026
Full time
Customer Care Coordinator About Us Max Energy, established in 2015, is a leading provider of insulation solutions across various sectors including newbuild housing, construction, and domestic and social housing. Our commitment to excellent service and expertise has made us a trusted partner for property professionals and landlords. Are you passionate about delivering outstanding customer service and keeping things running smoothly behind the scenes? We re looking for a proactive and detail-driven Customer Care Coordinator to join our team and play a key role in ensuring a seamless customer experience. In this role, you ll be at the heart of our customer care operations - handling enquiries, resolving issues, and supporting both customers and internal teams with efficiency and professionalism. What you ll be doing Handling customer enquiries and complaints in a professional, timely manner Providing administrative support to the Customer Care Team Accurately logging customer care data within required timeframes Coordinating with internal departments to resolve issues quickly and effectively Proactively chasing outstanding issues to ensure client SLAs are consistently met Maintaining high standards of customer care at all times Producing clear verbal and written reports on customer care performance Communicating with customers and clients via phone, email, and written correspondence Supporting other departments and depots with customer care-related queries Providing cover for the Head of Customer Care when required Adhering strictly to Health & Safety procedures Taking on additional duties as required in line with the role What we re looking for Skills Strong attention to detail and high level of accuracy Confident and professional telephone manner Good IT skills with experience using Outlook, Word, and Excel Ability to prioritise workloads and manage multiple tasks Experience Previous experience in a customer service or administrative role Knowledge of the new build or insulation industry is advantageous Personal attributes A methodical and organised approach to work Positive, team-oriented attitude Ability to follow processes while using initiative Comfortable working independently or within a small team
Belmont Recruitment is currently seeking experienced Recovery Co-ordinators to join an NHS Trust in Bolton, Salford and Trafford on contract basis. As a mixed case load Recovery Coordinator you'll connect with homeless individuals in their communities, offering advice, information, advocacy, and tailored support based on their needs. Building trust is key to ensuring they engage with services, all while keeping confidentiality and safeguarding in mind. The successful candidate will also manage a small caseload of substance users, helping them understand their options and stay informed about available services. You'll also support them in creating realistic recovery plans, ensuring they have access to the right health, housing, and social support within their community. Key details: Shift pattern: 37.5 hrs (Mon - Fri) Hourly Rate: 18 - 20 Contract : 6 months A comprehensive job description is available upon request. In addition to this role, Belmont Recruitment also offers various substance misuse contracts in the area, providing further opportunities for professional growth and development. For more information or to apply for this position, please don't hesitate to contact Tom Goren at Belmont Recruitment.
May 07, 2026
Contractor
Belmont Recruitment is currently seeking experienced Recovery Co-ordinators to join an NHS Trust in Bolton, Salford and Trafford on contract basis. As a mixed case load Recovery Coordinator you'll connect with homeless individuals in their communities, offering advice, information, advocacy, and tailored support based on their needs. Building trust is key to ensuring they engage with services, all while keeping confidentiality and safeguarding in mind. The successful candidate will also manage a small caseload of substance users, helping them understand their options and stay informed about available services. You'll also support them in creating realistic recovery plans, ensuring they have access to the right health, housing, and social support within their community. Key details: Shift pattern: 37.5 hrs (Mon - Fri) Hourly Rate: 18 - 20 Contract : 6 months A comprehensive job description is available upon request. In addition to this role, Belmont Recruitment also offers various substance misuse contracts in the area, providing further opportunities for professional growth and development. For more information or to apply for this position, please don't hesitate to contact Tom Goren at Belmont Recruitment.
Company profile: We are seeking a Homes Coordinator to support a local business in Newcastle under Lyme on a 3 month plus fixed term contract. Job Description: Following clearly laid out processes to ensure maintenance services are delivered efficiently in all homes Ensure all back-office processes are followed for all work streams to deliver a effective and efficient maintenance service for the company. To schedule internal and external activity liaising between contractors, internal delivery teams and customers to ensure that customer options and relevant literature is prepared and delivered at appropriate times to ensure that work programme targets are achieved. As and when required for complex repairs or processing asbestos requests, keeping inhouse management and job deployment systems accurate and up to date. To effective schedule activity for both grounds' maintenance and void works, processing voids through to completion and handover to the lettings team. To accurately raise work and variation orders to sub-contractor's proving purchase orders and processing payments in a timely manner. To effectively support customers who need to be re-homed during works that are being completed, keeping them at the heart of what you do and walking beside them in their journey. To develop, maintain and support an effective & efficient contract management process, utilising the correct contract management process and portal for sub-contractors for regular progress and updates. To initiate research and to monitor, maintain and interpret the results of customer surveys including the production and maintenance of records/databases, reports, and other control information as required by the Company and/or other external sources. To support our customers with initial complaints resulting from responsive, voids and grounds maintenance and communal cleaning work streams (escalating where necessary) and to provide trend analysis and provide service improvements from complaint analysis. As and when required to meetings, communicate and present the objectives of the departments to other teams, Customer Groups and focus groups including the occasional attendance of weekend/ evening meetings. To undertake any other duties as may be reasonably required of the post holder which is commensurate with the grading of the position. Candidate Requirements: Experience: Experience working in a customer focused environment Previous experience in coordinating trades people or engineers or housing repairs is essential Strong administration skills Numerate and IT literate and is able to work effectively with microsoft office applications Ability to understand and interpret data and provide reports for the management team Effective communication Self motivated, utilisation of own initiative and acts as a positive role model Ability to display a calm and patient approach when dealing with challenging customers and situations Demonstratable experience of working in property maintenance or construction co ordination environment Experience of using and updating housing and contract management systems Able to work in a team, managing multiple priorities and oragnising workload around objectives and deadlines Essential Hold a current UK driving licence This role will need a satisfactory basic DBS certificate Be flexible with working hours to meet service requirements This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Repairs Coordinator, Maintenance Coordinator, Scheduler, Labour Controller, Engineering Coordinator Hours: Monday Friday 37 hours per week Salary: £28,047 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 07, 2026
Full time
Company profile: We are seeking a Homes Coordinator to support a local business in Newcastle under Lyme on a 3 month plus fixed term contract. Job Description: Following clearly laid out processes to ensure maintenance services are delivered efficiently in all homes Ensure all back-office processes are followed for all work streams to deliver a effective and efficient maintenance service for the company. To schedule internal and external activity liaising between contractors, internal delivery teams and customers to ensure that customer options and relevant literature is prepared and delivered at appropriate times to ensure that work programme targets are achieved. As and when required for complex repairs or processing asbestos requests, keeping inhouse management and job deployment systems accurate and up to date. To effective schedule activity for both grounds' maintenance and void works, processing voids through to completion and handover to the lettings team. To accurately raise work and variation orders to sub-contractor's proving purchase orders and processing payments in a timely manner. To effectively support customers who need to be re-homed during works that are being completed, keeping them at the heart of what you do and walking beside them in their journey. To develop, maintain and support an effective & efficient contract management process, utilising the correct contract management process and portal for sub-contractors for regular progress and updates. To initiate research and to monitor, maintain and interpret the results of customer surveys including the production and maintenance of records/databases, reports, and other control information as required by the Company and/or other external sources. To support our customers with initial complaints resulting from responsive, voids and grounds maintenance and communal cleaning work streams (escalating where necessary) and to provide trend analysis and provide service improvements from complaint analysis. As and when required to meetings, communicate and present the objectives of the departments to other teams, Customer Groups and focus groups including the occasional attendance of weekend/ evening meetings. To undertake any other duties as may be reasonably required of the post holder which is commensurate with the grading of the position. Candidate Requirements: Experience: Experience working in a customer focused environment Previous experience in coordinating trades people or engineers or housing repairs is essential Strong administration skills Numerate and IT literate and is able to work effectively with microsoft office applications Ability to understand and interpret data and provide reports for the management team Effective communication Self motivated, utilisation of own initiative and acts as a positive role model Ability to display a calm and patient approach when dealing with challenging customers and situations Demonstratable experience of working in property maintenance or construction co ordination environment Experience of using and updating housing and contract management systems Able to work in a team, managing multiple priorities and oragnising workload around objectives and deadlines Essential Hold a current UK driving licence This role will need a satisfactory basic DBS certificate Be flexible with working hours to meet service requirements This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Repairs Coordinator, Maintenance Coordinator, Scheduler, Labour Controller, Engineering Coordinator Hours: Monday Friday 37 hours per week Salary: £28,047 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Belmont Recruitment is currently seeking experienced Recovery Co-ordinators to join the Housing Services Team of reputable private charity in Durham . The successful candidate will join a motivated team dedicated to addressing the housing needs of individuals undergoing treatment for substance misuse, and to enhance engagement with treatment services for those in temporary accommodation or working with Housing Solutions. As a mixed case load Recovery Coordinator, you will be responsible for managing a caseload and delivering interventions primarily, along with individuals facing complex needs related to drug use. Your role will involve providing tailored support through recovery plans, facilitating both individual and group sessions, and collaborating with detoxification teams within the program. Additionally, you will offer vital treatment recovery, harm reduction advice, and interventions for blood-borne viruses (BBVs). Details: Shift pattern Monday to Friday - 9am to 5pm Hourly Rate 16 - 20 Contract Length 6 months (with extension possibilities) A comprehensive job description is available upon request. In addition to this role, Belmont Recruitment also offers various substance misuse contracts in the area, providing further opportunities for professional growth and development. For more information or to apply for this position, please don't hesitate to contact Tom Goren at Belmont Recruitment.
May 07, 2026
Contractor
Belmont Recruitment is currently seeking experienced Recovery Co-ordinators to join the Housing Services Team of reputable private charity in Durham . The successful candidate will join a motivated team dedicated to addressing the housing needs of individuals undergoing treatment for substance misuse, and to enhance engagement with treatment services for those in temporary accommodation or working with Housing Solutions. As a mixed case load Recovery Coordinator, you will be responsible for managing a caseload and delivering interventions primarily, along with individuals facing complex needs related to drug use. Your role will involve providing tailored support through recovery plans, facilitating both individual and group sessions, and collaborating with detoxification teams within the program. Additionally, you will offer vital treatment recovery, harm reduction advice, and interventions for blood-borne viruses (BBVs). Details: Shift pattern Monday to Friday - 9am to 5pm Hourly Rate 16 - 20 Contract Length 6 months (with extension possibilities) A comprehensive job description is available upon request. In addition to this role, Belmont Recruitment also offers various substance misuse contracts in the area, providing further opportunities for professional growth and development. For more information or to apply for this position, please don't hesitate to contact Tom Goren at Belmont Recruitment.
Michael Page Property and Construction
Durham, County Durham
An exciting opportunity for an experienced Retrofit Coordinator to lead PAS 2035-compliant retrofit delivery across high-profile domestic housing programmes in the North East , based from Durham. This role offers a blend of technical leadership, compliance ownership, and strategic influence within a large, well-resourced sustainability team. Client Details Our client is a market-leading, multinational energy and technical services organisation , delivering complex housing retrofit, energy efficiency, and decarbonisation programmes across the UK. With a strong presence in the North East , they operate at scale across SHDF, ECO, LAD, and other government-funded frameworks , combining technical excellence with long-term investment in people, training, and innovation. Description Lead end-to-end PAS 2035 delivery , from assessment through design, installation, handover, and monitoring Act as the primary technical authority for retrofit coordination and energy modelling Manage retrofit surveying activity across the North East , ensuring high standards of quality, accuracy, and compliance Produce, review, and validate RdSAP and full SAP models aligned with scheme criteria Manage TrustMark lodgements in line with programme delivery and funding requirements Work closely with operational, design, and delivery teams to ensure technically robust retrofit solutions Coordinate and manage external retrofit assessors and survey partners Implement and oversee audit processes for internal and external surveyors Drive an excellent customer and resident experience throughout the retrofit assessment process Support bid and tender submissions with strong technical and compliance input Share technical guidance, best practice, and industry updates across the wider business Profile A successful Retrofit Coordinator should have: Relevant qualifications in construction, engineering, or a related field. Experience in project management within the construction or property industry. Strong knowledge of retrofit standards and energy efficiency practices. Excellent organisational and problem-solving skills. Ability to communicate effectively with stakeholders at all levels. Proficiency in using project management tools and software. A proactive approach to identifying and resolving issues. Job Offer Competitive salary plus an excellent, flexible benefits package 25 days annual leave + public holidays Life assurance (2 annual salary) Structured learning, development, and professional qualification support Clear progression into senior technical, retrofit, or sustainability leadership roles Employee discount schemes for major retailers and brands Gym membership discounts and cycle-to-work scheme Holiday purchase options
May 07, 2026
Full time
An exciting opportunity for an experienced Retrofit Coordinator to lead PAS 2035-compliant retrofit delivery across high-profile domestic housing programmes in the North East , based from Durham. This role offers a blend of technical leadership, compliance ownership, and strategic influence within a large, well-resourced sustainability team. Client Details Our client is a market-leading, multinational energy and technical services organisation , delivering complex housing retrofit, energy efficiency, and decarbonisation programmes across the UK. With a strong presence in the North East , they operate at scale across SHDF, ECO, LAD, and other government-funded frameworks , combining technical excellence with long-term investment in people, training, and innovation. Description Lead end-to-end PAS 2035 delivery , from assessment through design, installation, handover, and monitoring Act as the primary technical authority for retrofit coordination and energy modelling Manage retrofit surveying activity across the North East , ensuring high standards of quality, accuracy, and compliance Produce, review, and validate RdSAP and full SAP models aligned with scheme criteria Manage TrustMark lodgements in line with programme delivery and funding requirements Work closely with operational, design, and delivery teams to ensure technically robust retrofit solutions Coordinate and manage external retrofit assessors and survey partners Implement and oversee audit processes for internal and external surveyors Drive an excellent customer and resident experience throughout the retrofit assessment process Support bid and tender submissions with strong technical and compliance input Share technical guidance, best practice, and industry updates across the wider business Profile A successful Retrofit Coordinator should have: Relevant qualifications in construction, engineering, or a related field. Experience in project management within the construction or property industry. Strong knowledge of retrofit standards and energy efficiency practices. Excellent organisational and problem-solving skills. Ability to communicate effectively with stakeholders at all levels. Proficiency in using project management tools and software. A proactive approach to identifying and resolving issues. Job Offer Competitive salary plus an excellent, flexible benefits package 25 days annual leave + public holidays Life assurance (2 annual salary) Structured learning, development, and professional qualification support Clear progression into senior technical, retrofit, or sustainability leadership roles Employee discount schemes for major retailers and brands Gym membership discounts and cycle-to-work scheme Holiday purchase options
37.5 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Primary work base for this role is Reed House, Hove / hybrid working model, requiring a minimum of three days on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across Sussex to support multiple sites. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Our Maintenance Team is a vital part of the Asset Management function, working across multiple properties to ensure residents have safe, secure, and goodquality homes. The team works closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty properties for new residents. We operate across Brighton, Guildford, East Sussex, and West Sussex, with our services centred around Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley. These sites provide 24hour supported housing for young people aged . In addition, we manage a number of larger shared houses (typically accommodating 4 8 residents) through our Transitional Housing teams, supporting young people as they move towards independence. This is an important central role, responsible for ensuring the efficient delivery of repairs, servicing, and routine maintenance across our property portfolio of approximately 600 bed units, alongside a number of service and office properties, to provide a positive experience for both residents and staff. You will be accountable for raising and managing repair requests and void works, coordinating a skilled inhouse repairs team and external contractors, maintaining accurate records, producing performance data, and delivering highquality administrative and operational support. The role also plays a key part in supporting compliance with statutory and regulatory requirements. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we re looking for. You will bring significant administrative experience within a busy operational environment, with confidence in maintaining accurate databases, compliance documentation, and data entry. You will be experienced in producing reports and using data to monitor performance, identify trends, and spot discrepancies. Strong digital capability is essential, including proficiency in Microsoft Office 365 and experience using property or maintenance systems (such as Pyramid, with training provided). You will be comfortable managing multiple tasks and deadlines, responding to changing priorities with accuracy and pace, and working with minimal supervision to unblock issues, follow up actions, and ensure work is completed to a high standard. You will have clear written and verbal communication skills and the ability to build effective working relationships with colleagues and external contractors. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong stakeholder management skills, able to escalate or challenge appropriately when required. You will keep resident and service needs at the centre of decisionmaking, particularly when prioritising repairs, and show a genuine appreciation of the experiences, needs, and aspirations of children and young people with multiple and complex needs. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Sunday 10 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
May 07, 2026
Full time
37.5 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Primary work base for this role is Reed House, Hove / hybrid working model, requiring a minimum of three days on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across Sussex to support multiple sites. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Our Maintenance Team is a vital part of the Asset Management function, working across multiple properties to ensure residents have safe, secure, and goodquality homes. The team works closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty properties for new residents. We operate across Brighton, Guildford, East Sussex, and West Sussex, with our services centred around Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley. These sites provide 24hour supported housing for young people aged . In addition, we manage a number of larger shared houses (typically accommodating 4 8 residents) through our Transitional Housing teams, supporting young people as they move towards independence. This is an important central role, responsible for ensuring the efficient delivery of repairs, servicing, and routine maintenance across our property portfolio of approximately 600 bed units, alongside a number of service and office properties, to provide a positive experience for both residents and staff. You will be accountable for raising and managing repair requests and void works, coordinating a skilled inhouse repairs team and external contractors, maintaining accurate records, producing performance data, and delivering highquality administrative and operational support. The role also plays a key part in supporting compliance with statutory and regulatory requirements. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we re looking for. You will bring significant administrative experience within a busy operational environment, with confidence in maintaining accurate databases, compliance documentation, and data entry. You will be experienced in producing reports and using data to monitor performance, identify trends, and spot discrepancies. Strong digital capability is essential, including proficiency in Microsoft Office 365 and experience using property or maintenance systems (such as Pyramid, with training provided). You will be comfortable managing multiple tasks and deadlines, responding to changing priorities with accuracy and pace, and working with minimal supervision to unblock issues, follow up actions, and ensure work is completed to a high standard. You will have clear written and verbal communication skills and the ability to build effective working relationships with colleagues and external contractors. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong stakeholder management skills, able to escalate or challenge appropriately when required. You will keep resident and service needs at the centre of decisionmaking, particularly when prioritising repairs, and show a genuine appreciation of the experiences, needs, and aspirations of children and young people with multiple and complex needs. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Sunday 10 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Job Description & Person Specification Contract : Full time, Permanent Working hours : 48 hours per week over 4 Nights per week (Monday to Thursday). This will be a mix of sleep in and waking hours. Starting salary : £25,265.76 Leave : 25 days plus bank holidays (pro rata) Responsible to : Senior Project Coordinator Location : 3 Pritchard Street, St Pauls, Bristol, BS2 8RH Conditions : Employment is on the condition of a satisfactory Enhanced DBS Check (organised by Caring in Bristol) and employment references. Some of the benefits we offer : 25 days annual leave plus bank holidays, increasing with 3 years' service Flexible working arrangements Enhanced 5% pension contribution Company sick pay, increasing with 1 year of service Individual learning & development budget Group Reflective Practice Job Summary Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for -year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation. Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation. This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours. Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service. The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am. Shift Times Activity 20 30 Waking 23 30 Sleeping (dedicated night worker room with shower) 07.30 - 08:30 Waking Key responsibilities Housing management Sign up and induct young people arriving outside of normal working hours Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout. Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects. Contribute to the upkeep of services, ensuring young people s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required. Respond to requests and issues from young people, continually assessing housing needs and risks. Provide support and guidance for young people as appropriate Promote the participation and involvement of young people within and outside the organisation to elevate users voice in the delivery of the Z House service. Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts. Providing detailed handover notes for the Young People in the shelter Volunteer support To support and provide guidance to volunteers who will sometimes partner you on shift To be the point of contact for volunteers if they need to raise any concerns Other You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator. Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk. Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation. Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments. Personal Specification We expect you to meet most of these criteria. However, we don t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context. Essential • A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city • A willingness to learn and uphold Caring in Bristol s safeguarding Policies and Procedures • Ability to listen to and communicate effectively with young people. • Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol s GDPR policies • Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically • Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries • A high attention to detail for health and safety issues • High standards of cleanliness and housekeeping • Effective communicator Desirable Experience of working with vulnerable young people Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities Experience working in supported accommodation Be able to demonstrate understanding of safeguarding principles and practice. Experience of working alongside and guiding volunteers with an understanding of how to do this effectively Flexible problem solver, reliable and good at timekeeping Have a willingness to uphold Caring in Bristol s values and work towards our overall mission Equity, Diversity and Inclusion Caring in Bristol believes strongly in equity and respect for every individual. We know there are some demographics under-represented in our workforce, and we are actively seeking ways to create accessible opportunities that expand the diversity of our staff and volunteers. We welcome applications from everyone who meets the requirements of the Person Specification. Due to the nature of our work, we especially encourage applications from people with lived experience of homelessness. Caring in Bristol is an inclusive workplace that offers flexible working options wherever possible. We are committed to actively supporting the wellbeing of our staff and encourage a healthy work/life balance. If you require any reasonable adjustments at any stage of the recruitment process, please do let us know in your application form.
May 07, 2026
Full time
Job Description & Person Specification Contract : Full time, Permanent Working hours : 48 hours per week over 4 Nights per week (Monday to Thursday). This will be a mix of sleep in and waking hours. Starting salary : £25,265.76 Leave : 25 days plus bank holidays (pro rata) Responsible to : Senior Project Coordinator Location : 3 Pritchard Street, St Pauls, Bristol, BS2 8RH Conditions : Employment is on the condition of a satisfactory Enhanced DBS Check (organised by Caring in Bristol) and employment references. Some of the benefits we offer : 25 days annual leave plus bank holidays, increasing with 3 years' service Flexible working arrangements Enhanced 5% pension contribution Company sick pay, increasing with 1 year of service Individual learning & development budget Group Reflective Practice Job Summary Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for -year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation. Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation. This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours. Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service. The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am. Shift Times Activity 20 30 Waking 23 30 Sleeping (dedicated night worker room with shower) 07.30 - 08:30 Waking Key responsibilities Housing management Sign up and induct young people arriving outside of normal working hours Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout. Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects. Contribute to the upkeep of services, ensuring young people s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required. Respond to requests and issues from young people, continually assessing housing needs and risks. Provide support and guidance for young people as appropriate Promote the participation and involvement of young people within and outside the organisation to elevate users voice in the delivery of the Z House service. Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts. Providing detailed handover notes for the Young People in the shelter Volunteer support To support and provide guidance to volunteers who will sometimes partner you on shift To be the point of contact for volunteers if they need to raise any concerns Other You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator. Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk. Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation. Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments. Personal Specification We expect you to meet most of these criteria. However, we don t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context. Essential • A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city • A willingness to learn and uphold Caring in Bristol s safeguarding Policies and Procedures • Ability to listen to and communicate effectively with young people. • Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol s GDPR policies • Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically • Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries • A high attention to detail for health and safety issues • High standards of cleanliness and housekeeping • Effective communicator Desirable Experience of working with vulnerable young people Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities Experience working in supported accommodation Be able to demonstrate understanding of safeguarding principles and practice. Experience of working alongside and guiding volunteers with an understanding of how to do this effectively Flexible problem solver, reliable and good at timekeeping Have a willingness to uphold Caring in Bristol s values and work towards our overall mission Equity, Diversity and Inclusion Caring in Bristol believes strongly in equity and respect for every individual. We know there are some demographics under-represented in our workforce, and we are actively seeking ways to create accessible opportunities that expand the diversity of our staff and volunteers. We welcome applications from everyone who meets the requirements of the Person Specification. Due to the nature of our work, we especially encourage applications from people with lived experience of homelessness. Caring in Bristol is an inclusive workplace that offers flexible working options wherever possible. We are committed to actively supporting the wellbeing of our staff and encourage a healthy work/life balance. If you require any reasonable adjustments at any stage of the recruitment process, please do let us know in your application form.
Wintercomfort For The Homeless
Cambridge, Cambridgeshire
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge s homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role requires a Disclosure and Barring Service (DBS) check. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
May 07, 2026
Full time
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge s homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role requires a Disclosure and Barring Service (DBS) check. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
Assistant Electrical Project Supervisor Lincolnshire Based Nationwide Projects Envo Talent is working in close partnership with a growing electrical and renewable energy business that has built a strong reputation for delivering commercial and industrial projects across the UK. Operating for more than 20 years, the business provides electrical installation, lighting, heating, maintenance and Solar PV solutions for customers across industrial, warehousing, education, retail and commercial environments. With a directly employed engineering team and a growing renewable energy division, the company continues to secure long-term projects and expand its nationwide operations. As part of that growth, they are now looking to appoint an Electrical & Solar Project Engineer to support the delivery of electrical and solar projects across the UK while working closely alongside senior management and operational teams. This position has been created to support an increasing workload across commercial electrical projects, Solar PV installations and ongoing operations and maintenance activities. Role overview This is a varied and hands-on role that combines project delivery, technical support and operational coordination across both electrical and renewable energy works. The successful candidate will support projects from initial survey and quotation stage through to delivery, commissioning and aftercare. Alongside project coordination responsibilities, the role also requires someone who remains technically capable and comfortable supporting engineers on-site where required. You will work closely with the senior leadership team, managing engineers, coordinating subcontractors, liaising with clients and helping oversee the performance and maintenance of existing solar assets nationwide. This role would suit someone from a commercial or industrial electrical background who enjoys taking ownership, solving technical issues and being involved across multiple areas of a growing business. Salary and benefits 40,000 - 47,000 basic salary depending on experience Company vehicle Private medical insurance Additional company benefits Long-term progression opportunities Opportunity to support the growth of an exciting business Responsibilities and duties Support the delivery of commercial and industrial electrical projects across the UK Coordinate directly employed engineers and subcontractors across active sites Assist with project planning, scheduling and resource allocation Carry out technical site surveys and assessments Support quotation preparation, remedial pricing and project costing activities Liaise with clients throughout the project lifecycle and provide technical updates Support the delivery and ongoing operation of Solar PV systems nationwide Monitor SolarEdge portals and identify system performance issues Coordinate fault response, remedial works and maintenance activities Assist with electrical fault finding and technical troubleshooting Support commissioning and handover activities where required Ensure works are completed safely, efficiently and in line with company standards Maintain strong communication with operational teams, engineers and clients Provide practical on-site support and remain technically involved where required Professional qualifications and experience Commercial or industrial electrical installation experience Strong technical understanding of electrical systems and site delivery Experience within Solar PV installations, operations or maintenance Ability to manage multiple projects and operational activities simultaneously Experience communicating directly with engineers, subcontractors and clients Full UK driving licence Highly desirable: Previous Project Engineer, Project Coordinator or Supervisory experience SolarEdge monitoring experience Quoting or estimating experience Solar PV servicing and fault-finding experience Testing and inspection qualifications ECS or JIB Gold Card NVQ Level 3 in Electrical Installation or equivalent AM2 qualification Personal attributes and behaviours Organised and capable of managing changing priorities Comfortable working within a growing SME environment Practical and solutions-focused approach to problem solving Confident communicator with both clients and engineers Self-motivated with the ability to work independently Willingness to remain hands-on and support site teams when required Professional, reliable and proactive mindset Envo Talent is acting as an employment partner for this vacancy. All applications will be handled in strict confidence. Applicants must have the right to work in the UK. Envo Talent and our client are committed to equal opportunities and welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
May 07, 2026
Full time
Assistant Electrical Project Supervisor Lincolnshire Based Nationwide Projects Envo Talent is working in close partnership with a growing electrical and renewable energy business that has built a strong reputation for delivering commercial and industrial projects across the UK. Operating for more than 20 years, the business provides electrical installation, lighting, heating, maintenance and Solar PV solutions for customers across industrial, warehousing, education, retail and commercial environments. With a directly employed engineering team and a growing renewable energy division, the company continues to secure long-term projects and expand its nationwide operations. As part of that growth, they are now looking to appoint an Electrical & Solar Project Engineer to support the delivery of electrical and solar projects across the UK while working closely alongside senior management and operational teams. This position has been created to support an increasing workload across commercial electrical projects, Solar PV installations and ongoing operations and maintenance activities. Role overview This is a varied and hands-on role that combines project delivery, technical support and operational coordination across both electrical and renewable energy works. The successful candidate will support projects from initial survey and quotation stage through to delivery, commissioning and aftercare. Alongside project coordination responsibilities, the role also requires someone who remains technically capable and comfortable supporting engineers on-site where required. You will work closely with the senior leadership team, managing engineers, coordinating subcontractors, liaising with clients and helping oversee the performance and maintenance of existing solar assets nationwide. This role would suit someone from a commercial or industrial electrical background who enjoys taking ownership, solving technical issues and being involved across multiple areas of a growing business. Salary and benefits 40,000 - 47,000 basic salary depending on experience Company vehicle Private medical insurance Additional company benefits Long-term progression opportunities Opportunity to support the growth of an exciting business Responsibilities and duties Support the delivery of commercial and industrial electrical projects across the UK Coordinate directly employed engineers and subcontractors across active sites Assist with project planning, scheduling and resource allocation Carry out technical site surveys and assessments Support quotation preparation, remedial pricing and project costing activities Liaise with clients throughout the project lifecycle and provide technical updates Support the delivery and ongoing operation of Solar PV systems nationwide Monitor SolarEdge portals and identify system performance issues Coordinate fault response, remedial works and maintenance activities Assist with electrical fault finding and technical troubleshooting Support commissioning and handover activities where required Ensure works are completed safely, efficiently and in line with company standards Maintain strong communication with operational teams, engineers and clients Provide practical on-site support and remain technically involved where required Professional qualifications and experience Commercial or industrial electrical installation experience Strong technical understanding of electrical systems and site delivery Experience within Solar PV installations, operations or maintenance Ability to manage multiple projects and operational activities simultaneously Experience communicating directly with engineers, subcontractors and clients Full UK driving licence Highly desirable: Previous Project Engineer, Project Coordinator or Supervisory experience SolarEdge monitoring experience Quoting or estimating experience Solar PV servicing and fault-finding experience Testing and inspection qualifications ECS or JIB Gold Card NVQ Level 3 in Electrical Installation or equivalent AM2 qualification Personal attributes and behaviours Organised and capable of managing changing priorities Comfortable working within a growing SME environment Practical and solutions-focused approach to problem solving Confident communicator with both clients and engineers Self-motivated with the ability to work independently Willingness to remain hands-on and support site teams when required Professional, reliable and proactive mindset Envo Talent is acting as an employment partner for this vacancy. All applications will be handled in strict confidence. Applicants must have the right to work in the UK. Envo Talent and our client are committed to equal opportunities and welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
May 07, 2026
Contractor
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Bid & Marketing Coordinator Portsmouth £35,000 - £45,000 (DOE) A growing company is looking for a Bid & Marketing Coordinator to join its Business Development team. This is a varied role supporting bid writing, tender coordination and marketing activities across Building Maintenance and Building Projects divisions. Key Responsibilities Write and coordinate qualitative bid and tender content Manage bid schedules, databases and tender submissions Liaise with estimating and operational teams to meet deadlines Maintain bid libraries, selection questionnaires and tender folders Support marketing activities including website, social media, internal communications and newsletters Ensure all branded documents meet company standards Skills & Experience Strong organisation, attention to detail and written communication skills Ability to work in a fast-paced environment and manage multiple deadlines Confident communicator, comfortable working across departments Experience in bid writing or bid coordination, ideally within construction, housing maintenance or facilities management Experience with CMS platforms (e.g. Drupal) and design software such as InDesign or Illustrator Proficient in MS Office; design skills highly desirable Qualifications Five GCSEs including English and Maths Degree/HND in English, Marketing or similar, or 2-5 years' relevant experience
May 07, 2026
Full time
Bid & Marketing Coordinator Portsmouth £35,000 - £45,000 (DOE) A growing company is looking for a Bid & Marketing Coordinator to join its Business Development team. This is a varied role supporting bid writing, tender coordination and marketing activities across Building Maintenance and Building Projects divisions. Key Responsibilities Write and coordinate qualitative bid and tender content Manage bid schedules, databases and tender submissions Liaise with estimating and operational teams to meet deadlines Maintain bid libraries, selection questionnaires and tender folders Support marketing activities including website, social media, internal communications and newsletters Ensure all branded documents meet company standards Skills & Experience Strong organisation, attention to detail and written communication skills Ability to work in a fast-paced environment and manage multiple deadlines Confident communicator, comfortable working across departments Experience in bid writing or bid coordination, ideally within construction, housing maintenance or facilities management Experience with CMS platforms (e.g. Drupal) and design software such as InDesign or Illustrator Proficient in MS Office; design skills highly desirable Qualifications Five GCSEs including English and Maths Degree/HND in English, Marketing or similar, or 2-5 years' relevant experience
Adecco's specialist Property Services Division are proud to have been commissioned to partner exclusively with a Leeds based Housing Association to assist them in recruiting a permanent Senior Repairs Coordinator to work out of their offices located in Leeds. Job Purpose The Senior Repairs Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the postholder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. Key Responsibilities Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Candidate Requirements A good standard of education and relevant qualifications Strong IT skills, including confident use of Microsoft Word, Excel, and Outlook Experience using databases and housing or repairs management systems Proven administrative experience within a service-based environment Experience of working in a customer-focused environment, ideally within housing or property services Excellent knowledge of housing repairs processes, defects, and responsive maintenance Experience managing contractor relationships, monitoring and improving performance both formally and informally Ability to interpret performance data and KPIs and use insights to drive service improvement Salary & Benefits £38,184 per annum 37 hour working week 20 days annual leave, plus 8 statutory Bank Holidays and all Jewish High Holy days. Leave increase by 1 day per annum to a maximum of 5 extra days. 7% Pension Office based To discuss the finer points of this fantastic opportunity please don't hesitate to contact me directly on or email
May 07, 2026
Full time
Adecco's specialist Property Services Division are proud to have been commissioned to partner exclusively with a Leeds based Housing Association to assist them in recruiting a permanent Senior Repairs Coordinator to work out of their offices located in Leeds. Job Purpose The Senior Repairs Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the postholder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. Key Responsibilities Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Candidate Requirements A good standard of education and relevant qualifications Strong IT skills, including confident use of Microsoft Word, Excel, and Outlook Experience using databases and housing or repairs management systems Proven administrative experience within a service-based environment Experience of working in a customer-focused environment, ideally within housing or property services Excellent knowledge of housing repairs processes, defects, and responsive maintenance Experience managing contractor relationships, monitoring and improving performance both formally and informally Ability to interpret performance data and KPIs and use insights to drive service improvement Salary & Benefits £38,184 per annum 37 hour working week 20 days annual leave, plus 8 statutory Bank Holidays and all Jewish High Holy days. Leave increase by 1 day per annum to a maximum of 5 extra days. 7% Pension Office based To discuss the finer points of this fantastic opportunity please don't hesitate to contact me directly on or email
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Darlington area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 12 hours per week over 4 days Pay: 15.95ph PAYE or 19.81ph UMB Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
May 07, 2026
Seasonal
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Darlington area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 12 hours per week over 4 days Pay: 15.95ph PAYE or 19.81ph UMB Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
