Business Development Representative Permanent - Office focused Glasgow, Scotland Join a rapidly growing, independent IT Solutions Provider on an exciting pan-European expansion journey. With 20+ years of delivering scalable managed solutions and having secured contracts across the UK and Europe, they are entering a further phase of growth and need a commercially sharp Business Development Representative to help drive the prospecting that will fuel their growth This is a front-line outbound prospecting role targeting the Small and Medium sized Enterprises market, typically 30+ seats across Scotland and the North of England. You will be the first point of contact for potential new clients, booking well-briefed, high-quality meetings for the Business Development team. This role is a genuine launchpad into BDM or Account Management for the right person. The tasks of a Business Development Representative will include: Identify and engage SME prospects through outbound calls, email, LinkedIn, and campaign and CRM follow-up. Qualify prospects against the ideal Customer Profile and book well-briefed meetings for the Business Development team. Maintain accurate, up-to-date records within HubSpot CRM. Follow up inbound leads and marketing-generated responses. Collaborate closely with Business Development Managers and the Head of Sales & Marketing to align on pipeline priorities. To progress as a successful BDR, you will require: Essential Experience in an outbound prospecting, sales, or lead generation role. Strong verbal and written communication skills. Self-motivated and comfortable working to targets. Organised, disciplined, and thorough with data management and follow-up. Resilient and solutions-focused with positive energy. Desirable Experience in a technology or MSP environment. Familiarity with HubSpot or a similar CRM platform. Understanding of the SME owner-manager market. Important Info In addition to the essential and desirable skills outlined above; At this time Visa sponsorship is not available Where some hybrid working may be considered , living within an easily commutable distance is essential. Rewards & Benefits Competitive salary £30-£35k + incentives. Comprehensive benefits package. Career pathway into Business Development or Account Management. Collaborative, supportive culture within a growing, owner-managed business. Keyword terminology Business Development Representative, BDR, Sales Development Representative, SDR, Lead Generation, Outbound Sales, Prospecting, MSP Sales, IT Sales, Managed Services, SME Sales, SMB Sales, B2B Sales, Pipeline Generation, HubSpot, CRM, Cold Calling, Account Management, Technology
May 15, 2026
Full time
Business Development Representative Permanent - Office focused Glasgow, Scotland Join a rapidly growing, independent IT Solutions Provider on an exciting pan-European expansion journey. With 20+ years of delivering scalable managed solutions and having secured contracts across the UK and Europe, they are entering a further phase of growth and need a commercially sharp Business Development Representative to help drive the prospecting that will fuel their growth This is a front-line outbound prospecting role targeting the Small and Medium sized Enterprises market, typically 30+ seats across Scotland and the North of England. You will be the first point of contact for potential new clients, booking well-briefed, high-quality meetings for the Business Development team. This role is a genuine launchpad into BDM or Account Management for the right person. The tasks of a Business Development Representative will include: Identify and engage SME prospects through outbound calls, email, LinkedIn, and campaign and CRM follow-up. Qualify prospects against the ideal Customer Profile and book well-briefed meetings for the Business Development team. Maintain accurate, up-to-date records within HubSpot CRM. Follow up inbound leads and marketing-generated responses. Collaborate closely with Business Development Managers and the Head of Sales & Marketing to align on pipeline priorities. To progress as a successful BDR, you will require: Essential Experience in an outbound prospecting, sales, or lead generation role. Strong verbal and written communication skills. Self-motivated and comfortable working to targets. Organised, disciplined, and thorough with data management and follow-up. Resilient and solutions-focused with positive energy. Desirable Experience in a technology or MSP environment. Familiarity with HubSpot or a similar CRM platform. Understanding of the SME owner-manager market. Important Info In addition to the essential and desirable skills outlined above; At this time Visa sponsorship is not available Where some hybrid working may be considered , living within an easily commutable distance is essential. Rewards & Benefits Competitive salary £30-£35k + incentives. Comprehensive benefits package. Career pathway into Business Development or Account Management. Collaborative, supportive culture within a growing, owner-managed business. Keyword terminology Business Development Representative, BDR, Sales Development Representative, SDR, Lead Generation, Outbound Sales, Prospecting, MSP Sales, IT Sales, Managed Services, SME Sales, SMB Sales, B2B Sales, Pipeline Generation, HubSpot, CRM, Cold Calling, Account Management, Technology
Role Title: Engagement Manger - Technology Location: London Salary: Competitive Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. Your key responsibilities will include: Project Management: Lead the day to day execution of client projects Directly manage small project teams of analysts, ensuring high-quality deliverables that meet or exceed client expectations. Manage multiple consulting assignments and internal projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Support the Consulting Director in resource planning. Client Relationship Management: Support Consulting Directors and sales teams in understanding clients needs. Begin to develop key client relationships through consulting engagements, presenting at conferences, and thought leadership documents. Ensure client satisfaction and long-term engagement through regular communication and by providing value-added insights. Strategic Development: Support the Consulting Directors and the Global Leader in developing a long-term consulting strategy that aligns with the broader company objectives. Leverage the skill sets of the consulting team and the assets of the company to create innovative solutions and new business opportunities. Support the Consulting Directors with client and business development work. Team Management and Development: Support in the development of a dedicated consulting team, promoting a culture of continuous learning and high performance. Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise. Collaborate strongly with colleagues in various roles, including sales, research and analysis, and customer success. Thought Leadership: Develop and disseminate thought leadership materials, including white papers, articles, and presentations, to position GlobalData as a leader in the Technology sector. Represent GlobalData at industry conferences, webinars, and other events to enhance the company s visibility and reputation. Innovation and Improvement: Continuously seek opportunities to innovate and improve consulting methodologies and processes. Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting. What we look for: Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients' business issues. Problem-Solving: Strong problem-solving abilities, with a proactive and solution-oriented approach. Industry Knowledge: In-depth knowledge of the Enterprise Software, Technology and Telco sectors obtained through either working in the industry or in a consultancy. Management Experience: Extensive project management experience and experience managing a small team within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality. Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks. Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management. To find out more and to apply to our roles please visit (url removed) We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 15, 2026
Full time
Role Title: Engagement Manger - Technology Location: London Salary: Competitive Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. Your key responsibilities will include: Project Management: Lead the day to day execution of client projects Directly manage small project teams of analysts, ensuring high-quality deliverables that meet or exceed client expectations. Manage multiple consulting assignments and internal projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Support the Consulting Director in resource planning. Client Relationship Management: Support Consulting Directors and sales teams in understanding clients needs. Begin to develop key client relationships through consulting engagements, presenting at conferences, and thought leadership documents. Ensure client satisfaction and long-term engagement through regular communication and by providing value-added insights. Strategic Development: Support the Consulting Directors and the Global Leader in developing a long-term consulting strategy that aligns with the broader company objectives. Leverage the skill sets of the consulting team and the assets of the company to create innovative solutions and new business opportunities. Support the Consulting Directors with client and business development work. Team Management and Development: Support in the development of a dedicated consulting team, promoting a culture of continuous learning and high performance. Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise. Collaborate strongly with colleagues in various roles, including sales, research and analysis, and customer success. Thought Leadership: Develop and disseminate thought leadership materials, including white papers, articles, and presentations, to position GlobalData as a leader in the Technology sector. Represent GlobalData at industry conferences, webinars, and other events to enhance the company s visibility and reputation. Innovation and Improvement: Continuously seek opportunities to innovate and improve consulting methodologies and processes. Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting. What we look for: Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients' business issues. Problem-Solving: Strong problem-solving abilities, with a proactive and solution-oriented approach. Industry Knowledge: In-depth knowledge of the Enterprise Software, Technology and Telco sectors obtained through either working in the industry or in a consultancy. Management Experience: Extensive project management experience and experience managing a small team within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality. Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks. Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management. To find out more and to apply to our roles please visit (url removed) We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Ready to find the right role for you? Grade: 4.1 Hours: 40 hours per week, working on a staggered days shift pattern that includes weekends and Public Holidays Location: Veolia Staffordshire ERF Enterprise Drive Four Ashes Staffordshire WV10 7DF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Weighbridge Operator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Operate the weighbridge/gatehouse function at Veolia's Four Ashes (Staffordshire) Energy Recovery Facility, ensuring the weighbridge runs smoothly during a staggered-days shift pattern across 40 hours per week, including weekends and Public Holidays. Act as the first point of contact for customers and drivers, providing a professional, helpful service and ensuring all visitors understand and follow site rules, distributing guidance and information as required. Protect site compliance by checking every incoming load against the site licence and permitted waste types, ensuring only approved materials are accepted and escalating/handling non-compliances appropriately. Confirm all vehicles arriving on site have the correct paperwork and EWC codes before acceptance, and make sure records are complete and accurate. Accurately weigh vehicles/loads, record weights and waste type by vehicle, complete all associated documentation, and obtain driver signatures in line with site procedures. Maintain high standards of administration and data quality, supporting wider office tasks, answering the telephone, handling queries and directing calls to the right teams . What we're looking for; Strong technical aptitude and confidence working with IT systems (essential), with PC literacy and the accuracy needed for high-volume data entry and compliant documentation. Previous weighbridge/gatehouse experience is desirable but not essential; training can be provided for the right person. Comfortable using business applications; experience with Elemos, Workday and Google applications is preferred. Clear communication and customer service skills, able to deal professionally with drivers and customers while remaining firm on site rules and compliance requirements. Highly organised with strong attention to detail, able to prioritise simultaneous tasks and maintain accuracy under time pressure. Self-motivated and reliable, able to work with minimal supervision and stay focused on meeting operational objectives. A strong commitment to working safely and compliantly, following Health, Safety, HR and Environmental procedures and supporting the site in meeting legal and regulatory obligations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 15, 2026
Full time
Ready to find the right role for you? Grade: 4.1 Hours: 40 hours per week, working on a staggered days shift pattern that includes weekends and Public Holidays Location: Veolia Staffordshire ERF Enterprise Drive Four Ashes Staffordshire WV10 7DF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Weighbridge Operator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Operate the weighbridge/gatehouse function at Veolia's Four Ashes (Staffordshire) Energy Recovery Facility, ensuring the weighbridge runs smoothly during a staggered-days shift pattern across 40 hours per week, including weekends and Public Holidays. Act as the first point of contact for customers and drivers, providing a professional, helpful service and ensuring all visitors understand and follow site rules, distributing guidance and information as required. Protect site compliance by checking every incoming load against the site licence and permitted waste types, ensuring only approved materials are accepted and escalating/handling non-compliances appropriately. Confirm all vehicles arriving on site have the correct paperwork and EWC codes before acceptance, and make sure records are complete and accurate. Accurately weigh vehicles/loads, record weights and waste type by vehicle, complete all associated documentation, and obtain driver signatures in line with site procedures. Maintain high standards of administration and data quality, supporting wider office tasks, answering the telephone, handling queries and directing calls to the right teams . What we're looking for; Strong technical aptitude and confidence working with IT systems (essential), with PC literacy and the accuracy needed for high-volume data entry and compliant documentation. Previous weighbridge/gatehouse experience is desirable but not essential; training can be provided for the right person. Comfortable using business applications; experience with Elemos, Workday and Google applications is preferred. Clear communication and customer service skills, able to deal professionally with drivers and customers while remaining firm on site rules and compliance requirements. Highly organised with strong attention to detail, able to prioritise simultaneous tasks and maintain accuracy under time pressure. Self-motivated and reliable, able to work with minimal supervision and stay focused on meeting operational objectives. A strong commitment to working safely and compliantly, following Health, Safety, HR and Environmental procedures and supporting the site in meeting legal and regulatory obligations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
ASSA ABLOY Global Solutions
Cardiff, South Glamorgan
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
May 14, 2026
Full time
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. We're looking for a driven and consultative Senior Sales Executive to join our growing sales team. This role combines new business development with account management, focused on selling Klipboard's integrated payment solutions, Klipboard Money. You will play a critical role in driving revenue by: Working alongside our software sales team to sell Money to our prospects Working alongside our account managers to expand existing relationships by upselling Money This is a senior individual contributor role (not people management) and is ideal for someone who thrives in a solution-led sales environment and wants to help shape the future of embedded payments in ERP. Key Responsibilities: Cross-Selling Strategy: Develop and execute a cross-sell strategy for embedded payments across your assigned accounts. Client Engagement: Build strong relationships with key stakeholders to understand their business needs and position embedded payments as a value-add. Sales Execution: Manage the full sales cycle from discovery to full ramp up for embedded payments opportunities within existing accounts. Consultative Selling: Act as a trusted advisor, educating clients on the benefits of embedded payments and how it integrates with their current SaaS usage. Market Feedback: Provide feedback to Product and Marketing teams to help refine messaging, features, and go-to-market strategies. Customer Success Collaboration : Partner closely with the Customer Success team to ensure seamless transitions and long-term client satisfaction. Skills, Knowledge and Experience: 7+ years of B2B sales experience, with a strong track record in SaaS, ERP, fintech, or B2B payments . Proven success in both new business development and strategic account management . Strong understanding of payment processing , embedded payments, or financial software within ERP environments. Excellent communicator, comfortable engaging stakeholders at all levels including C-suite. Highly self-motivated with the ability to work independently in a fast-paced, remote-first environment. Familiarity with sales tools like Salesforce, HubSpot, or equivalent CRM platforms. Prior experience selling into wholesale, distribution, automotive, retail and rental sectors is highly advantageous. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
May 14, 2026
Full time
At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. We're looking for a driven and consultative Senior Sales Executive to join our growing sales team. This role combines new business development with account management, focused on selling Klipboard's integrated payment solutions, Klipboard Money. You will play a critical role in driving revenue by: Working alongside our software sales team to sell Money to our prospects Working alongside our account managers to expand existing relationships by upselling Money This is a senior individual contributor role (not people management) and is ideal for someone who thrives in a solution-led sales environment and wants to help shape the future of embedded payments in ERP. Key Responsibilities: Cross-Selling Strategy: Develop and execute a cross-sell strategy for embedded payments across your assigned accounts. Client Engagement: Build strong relationships with key stakeholders to understand their business needs and position embedded payments as a value-add. Sales Execution: Manage the full sales cycle from discovery to full ramp up for embedded payments opportunities within existing accounts. Consultative Selling: Act as a trusted advisor, educating clients on the benefits of embedded payments and how it integrates with their current SaaS usage. Market Feedback: Provide feedback to Product and Marketing teams to help refine messaging, features, and go-to-market strategies. Customer Success Collaboration : Partner closely with the Customer Success team to ensure seamless transitions and long-term client satisfaction. Skills, Knowledge and Experience: 7+ years of B2B sales experience, with a strong track record in SaaS, ERP, fintech, or B2B payments . Proven success in both new business development and strategic account management . Strong understanding of payment processing , embedded payments, or financial software within ERP environments. Excellent communicator, comfortable engaging stakeholders at all levels including C-suite. Highly self-motivated with the ability to work independently in a fast-paced, remote-first environment. Familiarity with sales tools like Salesforce, HubSpot, or equivalent CRM platforms. Prior experience selling into wholesale, distribution, automotive, retail and rental sectors is highly advantageous. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
May 14, 2026
Full time
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets. Develop collaborative partnerships and supply chain relationships in line with our business strategies. Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support. Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects Support internal and external customers to understand and respond to their sustainability and environmental priorities Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations Support our internal and external customers to identify and manage project environmental risks and opportunities Essential and Desirable Criteria To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: Understanding/competence on sustainability issues in the construction sector Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject. Full UK Driving License. An understanding or experience with ISO14001 standard. Ability to analyse, interpret and report data and information. Proven ability to manage multiple competing priorities. Ability to communicate in a way in which meets the needs of a diverse audience. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
May 14, 2026
Full time
Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets. Develop collaborative partnerships and supply chain relationships in line with our business strategies. Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support. Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects Support internal and external customers to understand and respond to their sustainability and environmental priorities Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations Support our internal and external customers to identify and manage project environmental risks and opportunities Essential and Desirable Criteria To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: Understanding/competence on sustainability issues in the construction sector Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject. Full UK Driving License. An understanding or experience with ISO14001 standard. Ability to analyse, interpret and report data and information. Proven ability to manage multiple competing priorities. Ability to communicate in a way in which meets the needs of a diverse audience. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Azure Integration & Automation Manager (API Expert) Watford (2-3 days per week) £90000 + Package. This role cannot offer visa sponsorship Your new company I am working exclusively with a major UK construction business delivering complex programmes that have a real impact on the UK's infrastructure and wider economy. They are investing heavily in technology as a core enabler of future growth, with a clear focus on cloud, automation and modern architecture. As part of this transformation, they are building a truly enterprise level integration capability and need an experienced Azure Integration & Automation Manager. This is not about maintaining Legacy interfaces. It is about defining how the organisation connects systems, enables data flow and automates business processes for the future. There is strong senior backing, real funding and the opportunity to shape something meaningful from an early stage. Your new role This is a high impact leadership role sitting at the centre of architecture, engineering and business change. You will take ownership of the integration and API capability across the organisation, shaping both the strategy and how it is delivered in practice. You will define what good looks like when it comes to API design, life cycle management and governance, while establishing a clear and scalable approach to integration that supports long term agility. Working closely with architects and senior stakeholders, you will translate strategic direction into an operating model that delivers real outcomes, whether that is enabling automation, improving reuse or reducing complexity. The role combines strategic ownership with hands on technical credibility. You will act as the organisation's subject matter expert in Azure API Management, guiding design decisions, influencing engineering teams and ensuring consistency in how integration is approached. Alongside this, you will oversee delivery through a mix of internal capability and specialist partners, shaping a service that operates with a product mindset and clear roadmap. It is a role where you can genuinely leave a mark, both in terms of technical direction and how integration is positioned as a critical enabler across the wider business. What you'll need to succeed You will be an expert with Microsoft Azure with experience across enterprise integration, APIs and automation. You are comfortable operating at both a technical and strategic level, able to engage architects and engineers in detail while also influencing senior stakeholders and communicating clearly to non technical audiences. A strong grounding in Azure API Management and API life cycle design is important, alongside a good understanding of modern architectural approaches such as API led and event driven design. You will have experience simplifying integration landscapes, promoting reuse and establishing standards that scale across complex environments. You will also be comfortable working within a multi supplier model, managing partners and ensuring delivery meets expectations, while maintaining a clear view of the longer term direction. Above all, you will combine technical credibility with the ability to lead, influence and shape how integration is done properly within a large organisation. What you'll get in return You'll receive a competitive corporate benefits package including bonus scheme, great pension scheme, life assurance and financial wellbeing tools. This is an opportunity to take ownership of a genuinely strategic capability within a well-respected organisation that is investing heavily in its technology function. You will have the backing to define the direction, the scope to implement change and the visibility to make an impact at a senior level. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 14, 2026
Full time
Azure Integration & Automation Manager (API Expert) Watford (2-3 days per week) £90000 + Package. This role cannot offer visa sponsorship Your new company I am working exclusively with a major UK construction business delivering complex programmes that have a real impact on the UK's infrastructure and wider economy. They are investing heavily in technology as a core enabler of future growth, with a clear focus on cloud, automation and modern architecture. As part of this transformation, they are building a truly enterprise level integration capability and need an experienced Azure Integration & Automation Manager. This is not about maintaining Legacy interfaces. It is about defining how the organisation connects systems, enables data flow and automates business processes for the future. There is strong senior backing, real funding and the opportunity to shape something meaningful from an early stage. Your new role This is a high impact leadership role sitting at the centre of architecture, engineering and business change. You will take ownership of the integration and API capability across the organisation, shaping both the strategy and how it is delivered in practice. You will define what good looks like when it comes to API design, life cycle management and governance, while establishing a clear and scalable approach to integration that supports long term agility. Working closely with architects and senior stakeholders, you will translate strategic direction into an operating model that delivers real outcomes, whether that is enabling automation, improving reuse or reducing complexity. The role combines strategic ownership with hands on technical credibility. You will act as the organisation's subject matter expert in Azure API Management, guiding design decisions, influencing engineering teams and ensuring consistency in how integration is approached. Alongside this, you will oversee delivery through a mix of internal capability and specialist partners, shaping a service that operates with a product mindset and clear roadmap. It is a role where you can genuinely leave a mark, both in terms of technical direction and how integration is positioned as a critical enabler across the wider business. What you'll need to succeed You will be an expert with Microsoft Azure with experience across enterprise integration, APIs and automation. You are comfortable operating at both a technical and strategic level, able to engage architects and engineers in detail while also influencing senior stakeholders and communicating clearly to non technical audiences. A strong grounding in Azure API Management and API life cycle design is important, alongside a good understanding of modern architectural approaches such as API led and event driven design. You will have experience simplifying integration landscapes, promoting reuse and establishing standards that scale across complex environments. You will also be comfortable working within a multi supplier model, managing partners and ensuring delivery meets expectations, while maintaining a clear view of the longer term direction. Above all, you will combine technical credibility with the ability to lead, influence and shape how integration is done properly within a large organisation. What you'll get in return You'll receive a competitive corporate benefits package including bonus scheme, great pension scheme, life assurance and financial wellbeing tools. This is an opportunity to take ownership of a genuinely strategic capability within a well-respected organisation that is investing heavily in its technology function. You will have the backing to define the direction, the scope to implement change and the visibility to make an impact at a senior level. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role Title: Lead Enterprise Engineer/Architect Duration: contract to run until 09/04/2027 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £529 p/d Umbrella inside IR35 Role purpose/summary Big Bank Funding. FinTech Thinking Our technology teams work closely with our client's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank. Our multi-disciplined teams include DevOps engineers, IT architects, front and Back End developers, infrastructure specialists, cyber experts, as well as project and programme managers. Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2026 and beyond, we are currently seeking a Lead Enterprise Engineer/Architect to assist in the development of an Engineering Excellence Practice. Brief overview of the business areas Cybersecurity Technology & Engineering is responsible for fielding solutions that help defend our client against a wide range of threats to the business as well as its customers, clients, partners, and staff. The team works in concert, with partner teams across our client, to implement novel defensive capabilities that are effective and adaptable against a constantly evolving threat landscape. The function operates under the vision: "Enabling our client to be safely successful everywhere the Firm chooses to do business" The Engineering Excellence and Enablement Team We are a team of multi skilled engineers/architects who design and build integration solutions for Cyber services across our client. Our overall aims are to improve the security of the bank by removing friction from the cyber services engineers consume, and to improve how Cyber engineers its own services. This includes working with teams to improve their DevSecOps practices, pipeline integration with cyber services, and working with the Principal Engineering community across the bank to run POC's for improvements to existing services, or development of new services and features. This can require small optimisations or complete reimagining of the solution, and the way we achieve the overall outcomes. What you will be doing In addition to direct involvement with engineering teams across the bank we are also driving the adoption of engineering best practice across Cyber and are establishing an Engineering Excellence practice. We require an experienced engineer who has worked in high performing teams and has a broad knowledge, not just hands on development but also organisationally and has a proven track record in driving automation, efficiency quality and continuous improvement. This is an engineering led initiative by engineers for engineers looking at how to mature and improve engineering practice both within individual engineering teams and horizontally across cyber. Responsibilities Assist in establishing the engineering excellence program across Cyber, building a community of practice to drive consistency standardisation and a culture of automation and continuous improvement across teams. Embed engineering efficiency, improvement and engineering best practice across cyber with clarity on process, system and tools. Partnering with the Engineering leads and capability owners to ensure desired outcomes are achieved. Work with the engineering teams in setting requirements that develop services and capabilities that meet the controls needed but also appeal to a broad customer base and enable operational efficiency throughout our value stream. Facilitate the creation, evolution and implementation of standard build and deployment pipelines across Cyber. Engage with Cyber engineering teams to build, enhance and adopt these pipeplines. Champion cross functional reuse across new product introduction, gaining clear ownership and accountability to improve our product time to market. Engage with other engineering teams across Cyber and business to create a build once and use many times approach. Coach and support the Agile teams to ensure full consideration of 'concept to product to customer' is achieved through the upfront obsession of customer needs, adoption of standard patterns/approaches and drive a culture of inner sourcing and reuse. Identify standards and patterns which need to be developed/adopted to drive consistency and efficiency in our ways of working, and lead on their production and implementation. Partner with the product management teams to enable improved business case outcomes when selecting external products through a standardised product selection approach ensuring non-functional engineering requirements needed for effective operation are included as standard and not just functional requirements. What you will bring to the role Strong DevOps skills and experience - both hands on and at design level. Have degree (or equivalent) in Engineering or a related Scientific discipline. Have extensive experience working as a senior engineer or Technical Architect Have extensive experience leading in high-tech or high-change environments, with a proven ability to build, develop, and lead high-performing, cross-functional teams. Have led or significantly contributed to one or more engineering improvement initiatives in large complex organisations Be technically resilient and solutions-focused, with strong analytical thinking and the ability to assess complex technical, commercial, and regulatory inputs. Have strong demonstrated people management capability, with experience operating across global, decentralised teams. Have proven ability to influence, build relationships, and drive strategic plans with clear, actionable outcomes. Be action orientated and shown track record of delivery to commitments Have a track record of delivering results in complex, matrixed environments, with a deep understanding of design authority, engineering quality, safety and compliance. Be experienced in systems engineering and requirements management to enable innovative, scalable solutions. Have excellent communication, influencing, and negotiation skills, with the presence to engage effectively at senior levels across diverse culture Fluent in spoken and written English, with the ability to communicate clearly and effectively across global teams It's a advantage if you: Have worked in finance sector or a related highly regulated industry Have worked in Cyber Security, or have good experience in Cyber Security tools and standards All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 14, 2026
Contractor
Role Title: Lead Enterprise Engineer/Architect Duration: contract to run until 09/04/2027 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £529 p/d Umbrella inside IR35 Role purpose/summary Big Bank Funding. FinTech Thinking Our technology teams work closely with our client's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank. Our multi-disciplined teams include DevOps engineers, IT architects, front and Back End developers, infrastructure specialists, cyber experts, as well as project and programme managers. Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2026 and beyond, we are currently seeking a Lead Enterprise Engineer/Architect to assist in the development of an Engineering Excellence Practice. Brief overview of the business areas Cybersecurity Technology & Engineering is responsible for fielding solutions that help defend our client against a wide range of threats to the business as well as its customers, clients, partners, and staff. The team works in concert, with partner teams across our client, to implement novel defensive capabilities that are effective and adaptable against a constantly evolving threat landscape. The function operates under the vision: "Enabling our client to be safely successful everywhere the Firm chooses to do business" The Engineering Excellence and Enablement Team We are a team of multi skilled engineers/architects who design and build integration solutions for Cyber services across our client. Our overall aims are to improve the security of the bank by removing friction from the cyber services engineers consume, and to improve how Cyber engineers its own services. This includes working with teams to improve their DevSecOps practices, pipeline integration with cyber services, and working with the Principal Engineering community across the bank to run POC's for improvements to existing services, or development of new services and features. This can require small optimisations or complete reimagining of the solution, and the way we achieve the overall outcomes. What you will be doing In addition to direct involvement with engineering teams across the bank we are also driving the adoption of engineering best practice across Cyber and are establishing an Engineering Excellence practice. We require an experienced engineer who has worked in high performing teams and has a broad knowledge, not just hands on development but also organisationally and has a proven track record in driving automation, efficiency quality and continuous improvement. This is an engineering led initiative by engineers for engineers looking at how to mature and improve engineering practice both within individual engineering teams and horizontally across cyber. Responsibilities Assist in establishing the engineering excellence program across Cyber, building a community of practice to drive consistency standardisation and a culture of automation and continuous improvement across teams. Embed engineering efficiency, improvement and engineering best practice across cyber with clarity on process, system and tools. Partnering with the Engineering leads and capability owners to ensure desired outcomes are achieved. Work with the engineering teams in setting requirements that develop services and capabilities that meet the controls needed but also appeal to a broad customer base and enable operational efficiency throughout our value stream. Facilitate the creation, evolution and implementation of standard build and deployment pipelines across Cyber. Engage with Cyber engineering teams to build, enhance and adopt these pipeplines. Champion cross functional reuse across new product introduction, gaining clear ownership and accountability to improve our product time to market. Engage with other engineering teams across Cyber and business to create a build once and use many times approach. Coach and support the Agile teams to ensure full consideration of 'concept to product to customer' is achieved through the upfront obsession of customer needs, adoption of standard patterns/approaches and drive a culture of inner sourcing and reuse. Identify standards and patterns which need to be developed/adopted to drive consistency and efficiency in our ways of working, and lead on their production and implementation. Partner with the product management teams to enable improved business case outcomes when selecting external products through a standardised product selection approach ensuring non-functional engineering requirements needed for effective operation are included as standard and not just functional requirements. What you will bring to the role Strong DevOps skills and experience - both hands on and at design level. Have degree (or equivalent) in Engineering or a related Scientific discipline. Have extensive experience working as a senior engineer or Technical Architect Have extensive experience leading in high-tech or high-change environments, with a proven ability to build, develop, and lead high-performing, cross-functional teams. Have led or significantly contributed to one or more engineering improvement initiatives in large complex organisations Be technically resilient and solutions-focused, with strong analytical thinking and the ability to assess complex technical, commercial, and regulatory inputs. Have strong demonstrated people management capability, with experience operating across global, decentralised teams. Have proven ability to influence, build relationships, and drive strategic plans with clear, actionable outcomes. Be action orientated and shown track record of delivery to commitments Have a track record of delivering results in complex, matrixed environments, with a deep understanding of design authority, engineering quality, safety and compliance. Be experienced in systems engineering and requirements management to enable innovative, scalable solutions. Have excellent communication, influencing, and negotiation skills, with the presence to engage effectively at senior levels across diverse culture Fluent in spoken and written English, with the ability to communicate clearly and effectively across global teams It's a advantage if you: Have worked in finance sector or a related highly regulated industry Have worked in Cyber Security, or have good experience in Cyber Security tools and standards All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
May 14, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
May 14, 2026
Full time
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
We're looking for an ambitious and detail-oriented individual to join our team as a Performance & Compliance Coordinator - a role that sits at the heart of how Willmott Dixon measures, reports, and improves our performance. If you have a sharp eye for detail and are ready to take the next step in your career in data and compliance, we'd love to hear from you. In this role, you'll develop your skills by collecting, validating, and submitting performance and compliance data across key frameworks and customer contracts. You'll be supported to grow into the role - from assisting teams with system training to contributing to reporting dashboards for leadership and bids. Your work will make a tangible difference, helping us maintain strategically important partner relationships and support our future business growth. Alongside performance reporting, you'll also receive support and training to manage the day-to-day delivery of security procedures and vetting processes, ensuring compliance with national security policies and GDPR requirements. This is a varied and rewarding role, ideal for someone who thrives on structure, has a natural curiosity for data, and is eager to grow their skills in a supportive environment. The successful applicant will ideally be located within easy commute of Nottingham although flexibility will be considered for the right candidate. Due to the nature of this role - it is essential that you are eligible to obtain SC level Security Clearance as a minimum. Key Responsibilities Report Framework performance data and KPIs, ensuring full compliance with contractual requirements. Act as a central point of contact for performance data, system queries, and KPI approvals. Champion data-driven improvement across teams. Produce and analyse performance dashboards to identify trends and areas for development. Support Framework Managers and project teams with audits, submissions, and reviews. Maintain Framework commitments and exemplar service levels. Liaise with IT, Sustainability, and Bid teams to improve reporting and share best practice. Support with day-to-day security vetting Ensure GDPR compliance across all areas. Essential Criteria Some exposure to performance management, compliance, or data administration - whether through work, study, or a related role. Strong organisational and analytical skills with an eye for detail. Strong administration skills, experience working with data and contract performance. An understanding of, or willingness to learn, the principles of handling sensitive information in line with GDPR and data protection guidelines. Good communication skills and a collaborative approach, with the confidence to engage with colleagues and stakeholders at different levels. Proficiency in Microsoft Office and database systems. Eligibility for SC-level security clearance. Desirable Criteria Experience engaging multiple stakeholders across projects or frameworks. Worked within the construction sector. Familiarity with security vetting processes. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
May 14, 2026
Full time
We're looking for an ambitious and detail-oriented individual to join our team as a Performance & Compliance Coordinator - a role that sits at the heart of how Willmott Dixon measures, reports, and improves our performance. If you have a sharp eye for detail and are ready to take the next step in your career in data and compliance, we'd love to hear from you. In this role, you'll develop your skills by collecting, validating, and submitting performance and compliance data across key frameworks and customer contracts. You'll be supported to grow into the role - from assisting teams with system training to contributing to reporting dashboards for leadership and bids. Your work will make a tangible difference, helping us maintain strategically important partner relationships and support our future business growth. Alongside performance reporting, you'll also receive support and training to manage the day-to-day delivery of security procedures and vetting processes, ensuring compliance with national security policies and GDPR requirements. This is a varied and rewarding role, ideal for someone who thrives on structure, has a natural curiosity for data, and is eager to grow their skills in a supportive environment. The successful applicant will ideally be located within easy commute of Nottingham although flexibility will be considered for the right candidate. Due to the nature of this role - it is essential that you are eligible to obtain SC level Security Clearance as a minimum. Key Responsibilities Report Framework performance data and KPIs, ensuring full compliance with contractual requirements. Act as a central point of contact for performance data, system queries, and KPI approvals. Champion data-driven improvement across teams. Produce and analyse performance dashboards to identify trends and areas for development. Support Framework Managers and project teams with audits, submissions, and reviews. Maintain Framework commitments and exemplar service levels. Liaise with IT, Sustainability, and Bid teams to improve reporting and share best practice. Support with day-to-day security vetting Ensure GDPR compliance across all areas. Essential Criteria Some exposure to performance management, compliance, or data administration - whether through work, study, or a related role. Strong organisational and analytical skills with an eye for detail. Strong administration skills, experience working with data and contract performance. An understanding of, or willingness to learn, the principles of handling sensitive information in line with GDPR and data protection guidelines. Good communication skills and a collaborative approach, with the confidence to engage with colleagues and stakeholders at different levels. Proficiency in Microsoft Office and database systems. Eligibility for SC-level security clearance. Desirable Criteria Experience engaging multiple stakeholders across projects or frameworks. Worked within the construction sector. Familiarity with security vetting processes. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
May 14, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Product Owner - SaaS - Remote Role (2 days in office per month near Ipswich) Location: Ipswich Salary: Up to £60,000 Type: Permanent Full-Time The Company An established and growing software technology business delivering mission-critical SaaS solutions into highly regulated and data-driven environments. With a strong customer base, proven product success and continued international growth, the business is investing heavily in its product and technology teams as it enters an exciting new phase of scale. The company operates within a modern Agile environment and is focused on building intuitive, impactful software products that solve complex real-world challenges for customers across both UK and international markets. The Opportunity This role is ideally suited to someone who already has a couple of years of Product Owner, Product Analyst or Junior Product Management experience and is now looking for the next major step in their SaaS product career. You will join an experienced product and engineering environment where you ll gain exposure to: End-to-end SaaS product development Customer-driven product strategy Agile delivery environments Cross-functional software teams International product growth Enterprise-level customers and stakeholders This is an opportunity to move beyond simply managing tickets and requirements, and instead become genuinely involved in shaping product direction, influencing roadmap decisions and helping deliver software solutions with real customer impact. The Role Working closely with Product Managers, Engineering teams and stakeholders across the business, you will help drive the evolution of a modern SaaS platform used within complex operational environments. You will support the delivery of product features and enhancements from concept through to release, balancing customer needs, commercial priorities and technical considerations. Key responsibilities will include: Translating business and customer requirements into clear user stories and product requirements Supporting roadmap planning and product prioritisation activities Working closely with Agile software engineering teams throughout the development lifecycle Collaborating with customers and internal stakeholders to gather feedback and identify opportunities for improvement Helping define product functionality, workflows and user experience improvements Supporting sprint planning, backlog refinement and release activities Monitoring product performance and user feedback to drive continuous improvement Contributing towards long-term product strategy and innovation initiatives Required Experience Previous experience within a Product Owner, Product Analyst, Business Analyst or similar product-focused role Exposure to Agile software development environments Strong communication and stakeholder management skills Experience writing user stories and managing product backlogs Genuine interest in SaaS products and modern software delivery Desirable Experience Experience working within B2B SaaS environments Exposure to enterprise software platforms Understanding of data-led or operational software products Experience using Jira, Azure DevOps or similar tools Interest in AI, analytics or workflow-driven software products Why Join? Excellent next-step opportunity within SaaS product management Exposure to complex, enterprise-level software products Collaborative and supportive product environment Real opportunity to influence product direction and growth Strong career progression potential as the business scales Work on software products that deliver meaningful real-world impact Please apply with an up to date CV to find out more.
May 13, 2026
Full time
Product Owner - SaaS - Remote Role (2 days in office per month near Ipswich) Location: Ipswich Salary: Up to £60,000 Type: Permanent Full-Time The Company An established and growing software technology business delivering mission-critical SaaS solutions into highly regulated and data-driven environments. With a strong customer base, proven product success and continued international growth, the business is investing heavily in its product and technology teams as it enters an exciting new phase of scale. The company operates within a modern Agile environment and is focused on building intuitive, impactful software products that solve complex real-world challenges for customers across both UK and international markets. The Opportunity This role is ideally suited to someone who already has a couple of years of Product Owner, Product Analyst or Junior Product Management experience and is now looking for the next major step in their SaaS product career. You will join an experienced product and engineering environment where you ll gain exposure to: End-to-end SaaS product development Customer-driven product strategy Agile delivery environments Cross-functional software teams International product growth Enterprise-level customers and stakeholders This is an opportunity to move beyond simply managing tickets and requirements, and instead become genuinely involved in shaping product direction, influencing roadmap decisions and helping deliver software solutions with real customer impact. The Role Working closely with Product Managers, Engineering teams and stakeholders across the business, you will help drive the evolution of a modern SaaS platform used within complex operational environments. You will support the delivery of product features and enhancements from concept through to release, balancing customer needs, commercial priorities and technical considerations. Key responsibilities will include: Translating business and customer requirements into clear user stories and product requirements Supporting roadmap planning and product prioritisation activities Working closely with Agile software engineering teams throughout the development lifecycle Collaborating with customers and internal stakeholders to gather feedback and identify opportunities for improvement Helping define product functionality, workflows and user experience improvements Supporting sprint planning, backlog refinement and release activities Monitoring product performance and user feedback to drive continuous improvement Contributing towards long-term product strategy and innovation initiatives Required Experience Previous experience within a Product Owner, Product Analyst, Business Analyst or similar product-focused role Exposure to Agile software development environments Strong communication and stakeholder management skills Experience writing user stories and managing product backlogs Genuine interest in SaaS products and modern software delivery Desirable Experience Experience working within B2B SaaS environments Exposure to enterprise software platforms Understanding of data-led or operational software products Experience using Jira, Azure DevOps or similar tools Interest in AI, analytics or workflow-driven software products Why Join? Excellent next-step opportunity within SaaS product management Exposure to complex, enterprise-level software products Collaborative and supportive product environment Real opportunity to influence product direction and growth Strong career progression potential as the business scales Work on software products that deliver meaningful real-world impact Please apply with an up to date CV to find out more.
1st Line Technical Support Agent page is loaded 1st Line Technical Support Agentlocations: Rochester, Kenttime type: Full timeposted on: Posted 2 Days Agojob requisition id: R50639 Job Description: # 1st Line Support Consultant Uniware Systems is EPoS and Payment provider with over 25 years of experience in providing solutions to support of the catering and retail sectors. Clients include Retailers, Oxbridge Colleges, Universities, Financial Services Hospitality, Stadia and Blue-Chip businesses across the UK. Uniware offer the entire range of business services needed for an efficient EPoS and Payments estate.Uniware is passionate about providing EPoS & Payment solutions that enable clients to maximise revenue, improve customer loyalty and increase footfall within their hospitality & retail businesses. Our success relies on being focused on how our customers view their experience whilst using our solutions. We work diligently through a process of continual review to ensure we satisfy requirements and maintain our place as market leaders in our specialist services. POSITION: We are seeking a 1st Line Technical Support Agent to join our busy Customer Support team. The successful candidate will add strength to our highly capable support operation and report to the Service Desk Manager. JOB RESPONSIBILITIES: To work as part of a team delivering a first class, professional customer service in a 1st line support position. To use sound judgment and take decisions within established procedures for each service request including logging, processing and follow-up, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction.The role itself is very varied and will entail: Logging calls in support database and assigning a priority level and service level agreement and managing customer expectation on time of resolution Problem solving support issues using own knowledge and support libraries Escalating calls to higher level of support organisation if answer is unknown or SLA is in danger of breach Arranging engineers to attend site with correct documentation Assist in carrying out Risk Assessments and Method Statements where needed Carry out quality testing of new software releases, following development guidelines. Participating in handover meetings from installation teams following installation of new systems Where required visit customer sites to resolve support calls and assist in Go Live days for new systems Identity card printing and manage customer expectations. JOB QUALIFICATIONS: Essential skills: A working knowledge of Microsoft desktop operating systems A good working knowledge of Microsoft desktop applications (Word, Outlook, Excel) Ability to monitor, control and undertake a variety of tasks simultaneously Ability to work unsupervised and prioritise work - self-motivated. Desirable skills: Knowledge of retail or hospitality industry requirements, and other services and products Knowledge of Computer and Networking technologies Ideally hold an IT qualification Any Microsoft certifications Any database or SQL experience Any experience of remote support products, VNC, remote desktop etc. Your Personal Characteristics will include: Excellent communication skills, particularly over the telephone, with the ability to explain issues clearly and simply, both orally and in writing An ability to build a rapport with customers Logical and analytical, with a methodical approach to problem-solving Solution-focused, with ability to prioritise Persistent and resilient under pressure, with a good sense of humor Accurate, with high attention to detail Good team player, yet willing to take personal responsibility for issues Self-motivated, resourceful and keen to learn and share knowledge Enthusiastic, motivated, empathetic and professional Flexible and hard working approach Excellent administrative and organisational skills Able to manage multiple tasks Able to follow process and procedures Able to be patient, tolerant and problem-solve accordingly.Only candidates who are eligible to live and work in the UK need apply.Salary will be commensurate with experience and job responsibilities. We offer excellent benefits.Only candidates who are eligible to live and work in the UK need apply. Business Unit: Scheduled Weekly Hours: 37.5 Number of Openings Available: 0 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
May 13, 2026
Full time
1st Line Technical Support Agent page is loaded 1st Line Technical Support Agentlocations: Rochester, Kenttime type: Full timeposted on: Posted 2 Days Agojob requisition id: R50639 Job Description: # 1st Line Support Consultant Uniware Systems is EPoS and Payment provider with over 25 years of experience in providing solutions to support of the catering and retail sectors. Clients include Retailers, Oxbridge Colleges, Universities, Financial Services Hospitality, Stadia and Blue-Chip businesses across the UK. Uniware offer the entire range of business services needed for an efficient EPoS and Payments estate.Uniware is passionate about providing EPoS & Payment solutions that enable clients to maximise revenue, improve customer loyalty and increase footfall within their hospitality & retail businesses. Our success relies on being focused on how our customers view their experience whilst using our solutions. We work diligently through a process of continual review to ensure we satisfy requirements and maintain our place as market leaders in our specialist services. POSITION: We are seeking a 1st Line Technical Support Agent to join our busy Customer Support team. The successful candidate will add strength to our highly capable support operation and report to the Service Desk Manager. JOB RESPONSIBILITIES: To work as part of a team delivering a first class, professional customer service in a 1st line support position. To use sound judgment and take decisions within established procedures for each service request including logging, processing and follow-up, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction.The role itself is very varied and will entail: Logging calls in support database and assigning a priority level and service level agreement and managing customer expectation on time of resolution Problem solving support issues using own knowledge and support libraries Escalating calls to higher level of support organisation if answer is unknown or SLA is in danger of breach Arranging engineers to attend site with correct documentation Assist in carrying out Risk Assessments and Method Statements where needed Carry out quality testing of new software releases, following development guidelines. Participating in handover meetings from installation teams following installation of new systems Where required visit customer sites to resolve support calls and assist in Go Live days for new systems Identity card printing and manage customer expectations. JOB QUALIFICATIONS: Essential skills: A working knowledge of Microsoft desktop operating systems A good working knowledge of Microsoft desktop applications (Word, Outlook, Excel) Ability to monitor, control and undertake a variety of tasks simultaneously Ability to work unsupervised and prioritise work - self-motivated. Desirable skills: Knowledge of retail or hospitality industry requirements, and other services and products Knowledge of Computer and Networking technologies Ideally hold an IT qualification Any Microsoft certifications Any database or SQL experience Any experience of remote support products, VNC, remote desktop etc. Your Personal Characteristics will include: Excellent communication skills, particularly over the telephone, with the ability to explain issues clearly and simply, both orally and in writing An ability to build a rapport with customers Logical and analytical, with a methodical approach to problem-solving Solution-focused, with ability to prioritise Persistent and resilient under pressure, with a good sense of humor Accurate, with high attention to detail Good team player, yet willing to take personal responsibility for issues Self-motivated, resourceful and keen to learn and share knowledge Enthusiastic, motivated, empathetic and professional Flexible and hard working approach Excellent administrative and organisational skills Able to manage multiple tasks Able to follow process and procedures Able to be patient, tolerant and problem-solve accordingly.Only candidates who are eligible to live and work in the UK need apply.Salary will be commensurate with experience and job responsibilities. We offer excellent benefits.Only candidates who are eligible to live and work in the UK need apply. Business Unit: Scheduled Weekly Hours: 37.5 Number of Openings Available: 0 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Overview of the Role This is a key national role within our business, positioned at the forefront of shaping our future growth. The National Marketing & Events Manager will play a pivotal role in leading how we engage with priority markets, sectors, and customers; ensuring we are visible, relevant, and influential in the spaces that matter most. As part of a strategic service accountable to the Construction Board, this role directly supports our ambitions for significant, sustainable growth over the next five years. By targeting future growth sectors and markets, the role will help position the business as a thought leader and trusted partner, driving brand awareness, customer engagement, and ultimately revenue. Through the delivery of high-impact national events, campaigns, and marketing activity, this role ensures that our efforts are focused, measurable, and aligned to our long-term strategic priorities. Where the Role Sits This role sits within our Strategic Accounts & Services Team, the strategic arm of our operational business. The team is made up of 12 complementary services, all focused on enabling growth and delivering outstanding customer service. Collectively, the team is accountable for providing access to over 70% of the business's turnover, making it a critical driver of our success. Within this environment, the National Marketing & Events Manager works directly with our Principal Marketing & Events Manager and collaboratively across our Local Construction Offices new business teams, strategic services, frameworks (win/deliver teams), knowledge services, and customer insights; ensuring a fully integrated and aligned approach to market engagement. Personal Qualities, Skills & Experience Experience: This role is suited to an ambitious Manager performing at the top of their level, with clear potential and ambition to progress to Senior once established and delivering strong results. Essential Degree (or equivalent experience) in marketing, communications, or a related field. Proven experience delivering marketing campaigns and events aligned to business objectives in public sector construction (e.g. education, health, defence). Strong written and verbal communication skills. Proficiency in Microsoft Office and familiarity with digital marketing tools and platforms. Desirable Professional marketing qualification (e.g., CIM). Experience with design tools (e.g., InDesign, Photoshop) or content management systems. Attributes Highly organised with strong attention to detail. Collaborative team player with excellent interpersonal skills. Customer-focused with the ability to build strong relationships. Creative, proactive, and eager to learn and develop. Awareness of health and safety requirements and compliance. The Role Delivery Lead the delivery of national marketing campaigns and events aligned to business priorities. Plan and execute high-impact activity that builds brand awareness, supports work-winning, and delivers measurable ROI. Develop and coordinate marketing content and collateral, ensuring consistency of messaging and brand. Use appropriate channels and tools to maximise engagement and effectiveness. Track, analyse, and report on performance metrics, using insights to continuously improve activity. Relationships Build strong, collaborative relationships across the business to ensure effective delivery of marketing activity. Work closely with senior stakeholders to understand sector, customer, and growth priorities. Manage relationships with external agencies and suppliers to deliver high-quality outputs. Communicate clearly and professionally with a wide range of audiences. Collaboration Partner with cross-functional teams including communications, business development, strategic services, frameworks, and local marketing teams. Ensure alignment between national and local marketing and growth plans. Support the New Business team with targeted campaigns and marketing resources. Engage with industry partners and stakeholders to support successful event and campaign delivery. Technical Expertise Produce clear, engaging, and high-quality marketing content across multiple platforms. Apply knowledge of marketing legislation and compliance (e.g., GDPR, image use). Utilise digital tools and platforms (CRM, analytics, social media, email marketing) to deliver and track campaigns. Stay up to date with industry trends and apply innovative approaches where appropriate. Personal Effectiveness Demonstrate creativity and proactivity in developing new ideas and approaches. Manage multiple projects effectively with strong organisation and attention to detail. Build positive relationships with colleagues, customers, and partners. Take ownership of personal development and continuously seek to improve. Leadership Contribute to a positive, collaborative, and high-performing team environment. Provide guidance and support to colleagues or project teams where required. Recognise and celebrate team contributions and successes. Role model professionalism, inclusivity, and respect. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
May 13, 2026
Full time
Overview of the Role This is a key national role within our business, positioned at the forefront of shaping our future growth. The National Marketing & Events Manager will play a pivotal role in leading how we engage with priority markets, sectors, and customers; ensuring we are visible, relevant, and influential in the spaces that matter most. As part of a strategic service accountable to the Construction Board, this role directly supports our ambitions for significant, sustainable growth over the next five years. By targeting future growth sectors and markets, the role will help position the business as a thought leader and trusted partner, driving brand awareness, customer engagement, and ultimately revenue. Through the delivery of high-impact national events, campaigns, and marketing activity, this role ensures that our efforts are focused, measurable, and aligned to our long-term strategic priorities. Where the Role Sits This role sits within our Strategic Accounts & Services Team, the strategic arm of our operational business. The team is made up of 12 complementary services, all focused on enabling growth and delivering outstanding customer service. Collectively, the team is accountable for providing access to over 70% of the business's turnover, making it a critical driver of our success. Within this environment, the National Marketing & Events Manager works directly with our Principal Marketing & Events Manager and collaboratively across our Local Construction Offices new business teams, strategic services, frameworks (win/deliver teams), knowledge services, and customer insights; ensuring a fully integrated and aligned approach to market engagement. Personal Qualities, Skills & Experience Experience: This role is suited to an ambitious Manager performing at the top of their level, with clear potential and ambition to progress to Senior once established and delivering strong results. Essential Degree (or equivalent experience) in marketing, communications, or a related field. Proven experience delivering marketing campaigns and events aligned to business objectives in public sector construction (e.g. education, health, defence). Strong written and verbal communication skills. Proficiency in Microsoft Office and familiarity with digital marketing tools and platforms. Desirable Professional marketing qualification (e.g., CIM). Experience with design tools (e.g., InDesign, Photoshop) or content management systems. Attributes Highly organised with strong attention to detail. Collaborative team player with excellent interpersonal skills. Customer-focused with the ability to build strong relationships. Creative, proactive, and eager to learn and develop. Awareness of health and safety requirements and compliance. The Role Delivery Lead the delivery of national marketing campaigns and events aligned to business priorities. Plan and execute high-impact activity that builds brand awareness, supports work-winning, and delivers measurable ROI. Develop and coordinate marketing content and collateral, ensuring consistency of messaging and brand. Use appropriate channels and tools to maximise engagement and effectiveness. Track, analyse, and report on performance metrics, using insights to continuously improve activity. Relationships Build strong, collaborative relationships across the business to ensure effective delivery of marketing activity. Work closely with senior stakeholders to understand sector, customer, and growth priorities. Manage relationships with external agencies and suppliers to deliver high-quality outputs. Communicate clearly and professionally with a wide range of audiences. Collaboration Partner with cross-functional teams including communications, business development, strategic services, frameworks, and local marketing teams. Ensure alignment between national and local marketing and growth plans. Support the New Business team with targeted campaigns and marketing resources. Engage with industry partners and stakeholders to support successful event and campaign delivery. Technical Expertise Produce clear, engaging, and high-quality marketing content across multiple platforms. Apply knowledge of marketing legislation and compliance (e.g., GDPR, image use). Utilise digital tools and platforms (CRM, analytics, social media, email marketing) to deliver and track campaigns. Stay up to date with industry trends and apply innovative approaches where appropriate. Personal Effectiveness Demonstrate creativity and proactivity in developing new ideas and approaches. Manage multiple projects effectively with strong organisation and attention to detail. Build positive relationships with colleagues, customers, and partners. Take ownership of personal development and continuously seek to improve. Leadership Contribute to a positive, collaborative, and high-performing team environment. Provide guidance and support to colleagues or project teams where required. Recognise and celebrate team contributions and successes. Role model professionalism, inclusivity, and respect. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
May 13, 2026
Full time
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Data Migration Consultant The Focus of Your Role The Enterprise Data Management practice within the Insights and Data business unit of Capgemini; a global practice involved in Enterprise Data Management, Cloud Platforms, Enterprise Content Management and AI & Analytics. The Enterprise Data Management provides services on Information Strategy, Data Governance, Master Data Management, Data Architecture, Data Migration and Lifecycle Management. We help our clients build an enterprise-class data platform that allows them to move ahead in their journey of data and insights. Your Role We are seeking a candidate with extensive experience in large scale data migrations with tools such Azure Data Factory, Python or similar. The ideal candidate will also possess robust functional and data domain expertise. As a consultant, you will not only develop innovative solutions for our clients but also stay updated on the latest advancements in data integration / transformation technology. You will provide guidance to clients and internal teams, and you may also share your insights with the broader community through blogs, articles, and social media. What You Will Be Doing Lead and Manage Projects: Oversee data migration projects, design robust solutions with integrated reconciliation processes. Customer Guidance: Assist clients in understanding and selecting the appropriate tools for their data migration needs. Innovate and Drive Value: Develop new value propositions, go-to-market offerings, and accelerators across data migration and data management domains (Governance, MDM, DQ, Migration, and Analytics). Build Internal Capabilities: Enhance data migration capabilities within the organization by developing propositions, training team members, and fostering knowledge sharing. Collaborative Solution Design: Partner with Capgemini management consultants and program managers to design solutions that leverage solution content while safeguarding clients' core requirements and competitive advantage. Global Project Delivery: Collaborate with Capgemini consultants in the UK and internationally to deliver projects on time and meet customer expectations. The role combines technical expertise, leadership skills, and strategic thinking to oversee and manage the data integration design function within an organization. It provides direction, manage resources, collaborate with stakeholders, and ensure the successful execution of data integration projects aligned with business objectives. You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your Skills and Experience Leadership in Data Migration: Skilled in managing and leading data migration teams. Capability Building: Experience in developing capabilities within the practice. Innovation and Customer Engagement: Proven ability to drive innovation and work with customers, internal teams, and across multiple geographies. Experience in selling creating compelling propositions to customers: Experience of selling & delivering successful sales customized solutions that meet client needs and business goals, using industry knowledge and innovative strategies to ensure project success. Experience in the Value of Excellent Data Quality: Be able to highlight the critical role of accurate data in migrations in maintaining data integrity, reducing business disruptions, and enabling smooth transitions to new systems for better decision-making. MDM and Data Migration: Experience in delivering MDM and data migration programs using both standard and innovative approaches. ETL Technologies: 8-10 years of experience with recognized enterprise ETL technologies such Azure Data Factory, Talend, PL/SQL etc. Data Profiling and Cleansing: Expertise in leading and implementing solutions for data profiling, data cleansing. Why Capgemini What we'll offer you Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought. Ref. code: 437247 Posted on: 13 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: London, GB Bristol, GB Birmingham, GB Manchester, GB Newcastle, GB
May 13, 2026
Full time
Data Migration Consultant The Focus of Your Role The Enterprise Data Management practice within the Insights and Data business unit of Capgemini; a global practice involved in Enterprise Data Management, Cloud Platforms, Enterprise Content Management and AI & Analytics. The Enterprise Data Management provides services on Information Strategy, Data Governance, Master Data Management, Data Architecture, Data Migration and Lifecycle Management. We help our clients build an enterprise-class data platform that allows them to move ahead in their journey of data and insights. Your Role We are seeking a candidate with extensive experience in large scale data migrations with tools such Azure Data Factory, Python or similar. The ideal candidate will also possess robust functional and data domain expertise. As a consultant, you will not only develop innovative solutions for our clients but also stay updated on the latest advancements in data integration / transformation technology. You will provide guidance to clients and internal teams, and you may also share your insights with the broader community through blogs, articles, and social media. What You Will Be Doing Lead and Manage Projects: Oversee data migration projects, design robust solutions with integrated reconciliation processes. Customer Guidance: Assist clients in understanding and selecting the appropriate tools for their data migration needs. Innovate and Drive Value: Develop new value propositions, go-to-market offerings, and accelerators across data migration and data management domains (Governance, MDM, DQ, Migration, and Analytics). Build Internal Capabilities: Enhance data migration capabilities within the organization by developing propositions, training team members, and fostering knowledge sharing. Collaborative Solution Design: Partner with Capgemini management consultants and program managers to design solutions that leverage solution content while safeguarding clients' core requirements and competitive advantage. Global Project Delivery: Collaborate with Capgemini consultants in the UK and internationally to deliver projects on time and meet customer expectations. The role combines technical expertise, leadership skills, and strategic thinking to oversee and manage the data integration design function within an organization. It provides direction, manage resources, collaborate with stakeholders, and ensure the successful execution of data integration projects aligned with business objectives. You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your Skills and Experience Leadership in Data Migration: Skilled in managing and leading data migration teams. Capability Building: Experience in developing capabilities within the practice. Innovation and Customer Engagement: Proven ability to drive innovation and work with customers, internal teams, and across multiple geographies. Experience in selling creating compelling propositions to customers: Experience of selling & delivering successful sales customized solutions that meet client needs and business goals, using industry knowledge and innovative strategies to ensure project success. Experience in the Value of Excellent Data Quality: Be able to highlight the critical role of accurate data in migrations in maintaining data integrity, reducing business disruptions, and enabling smooth transitions to new systems for better decision-making. MDM and Data Migration: Experience in delivering MDM and data migration programs using both standard and innovative approaches. ETL Technologies: 8-10 years of experience with recognized enterprise ETL technologies such Azure Data Factory, Talend, PL/SQL etc. Data Profiling and Cleansing: Expertise in leading and implementing solutions for data profiling, data cleansing. Why Capgemini What we'll offer you Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought. Ref. code: 437247 Posted on: 13 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: London, GB Bristol, GB Birmingham, GB Manchester, GB Newcastle, GB
Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) - Shape the future of a growing Customer Success function with leadership trajectory A Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) is required by a software vendor delivering an award-winning AI-powered end-to-end supply chain planning platform trusted by retailers, wholesalers, and manufacturers globally. With 200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Hybrid working within 2 hours of Birmingham. Salary £40,000-£60,000 + £20,000-£40,000 bonus potential. To be successful in this Customer Success Manager role you should have: Experience in Customer Success, Strategic Account Management, or commercial relationship ownership Delivered Quarterly Business Reviews (QBRs) and surfaced commercial growth opportunities Managed mid-to-large enterprise customers (£10M-£100M+ turnover) Worked with SaaS, ERP, supply chain, planning, analytics, or enterprise software platforms Acted as the customer advocate across delivery, professional services, and sales teams This Customer Success Manager opportunity offers real progression toward leadership responsibility. You'll help shape Customer Success structure, engagement models, and process maturity while moving beyond reactive account handling into true strategic relationship ownership with enterprise stakeholders. You'll gain exposure to £100M-level organisations and play a visible role in revenue expansion strategy Day to day, the Customer Success Manager will manage a portfolio of 80 customers, acting as the primary strategic contact across stakeholders and executive sponsors. You'll run structured QBRs, identify adoption gaps, increase platform value realisation, coordinate activity across delivery and professional services teams, surface expansion opportunities for sales, and support long-term retention and growth strategy across enterprise accounts. You'll also help shape the evolution of the Customer Success function itself. Role highlights: Leadership trajectory toward Head of Customer Success responsibility Strategic ownership of enterprise-level customer relationships Direct commercial impact through expansion opportunity identification Influence over Customer Success processes and structure Exposure to large-scale supply chain transformation programmes If you are a commercially aware relationship builder who enjoys acting as the voice of the customer and wants a platform to grow into leadership, this is a standout opportunity.
May 13, 2026
Full time
Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) - Shape the future of a growing Customer Success function with leadership trajectory A Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) is required by a software vendor delivering an award-winning AI-powered end-to-end supply chain planning platform trusted by retailers, wholesalers, and manufacturers globally. With 200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Hybrid working within 2 hours of Birmingham. Salary £40,000-£60,000 + £20,000-£40,000 bonus potential. To be successful in this Customer Success Manager role you should have: Experience in Customer Success, Strategic Account Management, or commercial relationship ownership Delivered Quarterly Business Reviews (QBRs) and surfaced commercial growth opportunities Managed mid-to-large enterprise customers (£10M-£100M+ turnover) Worked with SaaS, ERP, supply chain, planning, analytics, or enterprise software platforms Acted as the customer advocate across delivery, professional services, and sales teams This Customer Success Manager opportunity offers real progression toward leadership responsibility. You'll help shape Customer Success structure, engagement models, and process maturity while moving beyond reactive account handling into true strategic relationship ownership with enterprise stakeholders. You'll gain exposure to £100M-level organisations and play a visible role in revenue expansion strategy Day to day, the Customer Success Manager will manage a portfolio of 80 customers, acting as the primary strategic contact across stakeholders and executive sponsors. You'll run structured QBRs, identify adoption gaps, increase platform value realisation, coordinate activity across delivery and professional services teams, surface expansion opportunities for sales, and support long-term retention and growth strategy across enterprise accounts. You'll also help shape the evolution of the Customer Success function itself. Role highlights: Leadership trajectory toward Head of Customer Success responsibility Strategic ownership of enterprise-level customer relationships Direct commercial impact through expansion opportunity identification Influence over Customer Success processes and structure Exposure to large-scale supply chain transformation programmes If you are a commercially aware relationship builder who enjoys acting as the voice of the customer and wants a platform to grow into leadership, this is a standout opportunity.
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
May 13, 2026
Contractor
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
