At Verve, we're redefining how insight works in an AI-powered world. We combineHuman, Cultural and Artificial Intelligenceto help leading brands make faster, smarter decisions with confidence. ThroughVerve Vero- our AI-powered platform and consultancy ecosystem - we turn human truth into living simulations, giving teams the ability to bring their customers into any decision. The result is insight that's faster, more scalable, and grounded in real human understanding. The Role This is aclient-facing, mid-level insight leadership rolefocused on delivering AI-powered insight projects. You'll act as theday-to-day lead on projects, owning delivery from end to end - working closely with senior leads to shape direction, while managing junior team members to execute high-quality work. A core part of the role is learning and applying our AI-enabled simulation tools. You won't be expected to come in as an expert, but you will be expected to get hands on - building, shaping, and interpreting simulations as part of your project work. Key Responsibilities Lead end-to-end delivery of AI-powered insight programmes across multiple high-value client accounts. Act as a trusted senior advisor, shaping briefs, guiding clients through AI-enabled approaches, and constructively challenging thinking where needed. Own scoping, resourcing, timelines and budgets, translating business objectives into clear, actionable plans and ensuring work is commercially sound and drives real business impact. Identify opportunities to grow client relationships and support new business through pitches and proposals. Technical Delivery & Innovation Interest in how AI capabilities (such as large language models, machine learning, or Retrieval-Augmented Generation models) can enhance insight delivery and efficiency We'll provide training and guidance on the tools and processes that power our AI-enabled solutions. Experience applying AI to insight workflows or automation is a plus, but not essential - curiosity and a willingness to learn matter most. Any technical experience (e.g. coding or working with APIs) is a bonus. Proactive, lateral thinker - able to solve problems, comfortable operating in ambiguity and helping shape structure as new approaches evolve. Work closely with specialist teams to test, refine and embed smarter, faster and more scalable tools into delivery. Identify opportunities to improve efficiency and scalability through AI-enabled approaches. Stay close to developments in AI, applying them pragmatically to client work. Lead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and evolving capabilities. Set clear expectations that balance quality, efficiency and commercial discipline. Partner closely with Sales, Consultancy and Operational teams to deliver joined up client programmes. Shape Build Studio standards and best practice, acting as a visible role model for curiosity, adaptability and ownership. What We're Looking For: 5-8 years' experience. Commercial insight background (at a market research agency or client-side) is essential. Ability to translate briefs into clear, commercially impactful research programmes. Confidence operating as a senior client advisor. With experience leading complex delivery and building relationships. Strong commercial judgement across scoping, resourcing, and profitability. Curiosity about how AI can enhance insight delivery, with an openness to build capability (experience is a bonus, not essential). Ability to quickly learn new technical tools and ways of working. Leadership style that builds confidence and capability in others. Strong organisational skills, managing multiple projects, deadlines and stakeholders. Clear, confident communicator - able to explain complex ideas simply and align teams. A growth mindset - comfortable working in fast-moving, ambiguous environments where the model is still evolving. UK-based candidate. Able to work from our Manchester or London Hub at least once per week. Join Us If you're excited by the potential of AI to change the research landscape and want to be part of a team that's shaping the future, we'd love to hear from you. At Verve you'll have the opportunity to contribute to meaningful projects,expand your insight, management and AI skill set, and grow in a supportive environment that thrives on innovation and impact. By applying to Verve, you acknowledge our use of AI-assisted tools to help screen applications against job-related criteria. All outcomes are reviewed by humans and are not determinative. You can request human review, express your views, or contest any assessment at any time via . Full details of the Privacy Notice can be found here: Privacy Notice Discover what its like as part of the team.
May 06, 2026
Full time
At Verve, we're redefining how insight works in an AI-powered world. We combineHuman, Cultural and Artificial Intelligenceto help leading brands make faster, smarter decisions with confidence. ThroughVerve Vero- our AI-powered platform and consultancy ecosystem - we turn human truth into living simulations, giving teams the ability to bring their customers into any decision. The result is insight that's faster, more scalable, and grounded in real human understanding. The Role This is aclient-facing, mid-level insight leadership rolefocused on delivering AI-powered insight projects. You'll act as theday-to-day lead on projects, owning delivery from end to end - working closely with senior leads to shape direction, while managing junior team members to execute high-quality work. A core part of the role is learning and applying our AI-enabled simulation tools. You won't be expected to come in as an expert, but you will be expected to get hands on - building, shaping, and interpreting simulations as part of your project work. Key Responsibilities Lead end-to-end delivery of AI-powered insight programmes across multiple high-value client accounts. Act as a trusted senior advisor, shaping briefs, guiding clients through AI-enabled approaches, and constructively challenging thinking where needed. Own scoping, resourcing, timelines and budgets, translating business objectives into clear, actionable plans and ensuring work is commercially sound and drives real business impact. Identify opportunities to grow client relationships and support new business through pitches and proposals. Technical Delivery & Innovation Interest in how AI capabilities (such as large language models, machine learning, or Retrieval-Augmented Generation models) can enhance insight delivery and efficiency We'll provide training and guidance on the tools and processes that power our AI-enabled solutions. Experience applying AI to insight workflows or automation is a plus, but not essential - curiosity and a willingness to learn matter most. Any technical experience (e.g. coding or working with APIs) is a bonus. Proactive, lateral thinker - able to solve problems, comfortable operating in ambiguity and helping shape structure as new approaches evolve. Work closely with specialist teams to test, refine and embed smarter, faster and more scalable tools into delivery. Identify opportunities to improve efficiency and scalability through AI-enabled approaches. Stay close to developments in AI, applying them pragmatically to client work. Lead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and evolving capabilities. Set clear expectations that balance quality, efficiency and commercial discipline. Partner closely with Sales, Consultancy and Operational teams to deliver joined up client programmes. Shape Build Studio standards and best practice, acting as a visible role model for curiosity, adaptability and ownership. What We're Looking For: 5-8 years' experience. Commercial insight background (at a market research agency or client-side) is essential. Ability to translate briefs into clear, commercially impactful research programmes. Confidence operating as a senior client advisor. With experience leading complex delivery and building relationships. Strong commercial judgement across scoping, resourcing, and profitability. Curiosity about how AI can enhance insight delivery, with an openness to build capability (experience is a bonus, not essential). Ability to quickly learn new technical tools and ways of working. Leadership style that builds confidence and capability in others. Strong organisational skills, managing multiple projects, deadlines and stakeholders. Clear, confident communicator - able to explain complex ideas simply and align teams. A growth mindset - comfortable working in fast-moving, ambiguous environments where the model is still evolving. UK-based candidate. Able to work from our Manchester or London Hub at least once per week. Join Us If you're excited by the potential of AI to change the research landscape and want to be part of a team that's shaping the future, we'd love to hear from you. At Verve you'll have the opportunity to contribute to meaningful projects,expand your insight, management and AI skill set, and grow in a supportive environment that thrives on innovation and impact. By applying to Verve, you acknowledge our use of AI-assisted tools to help screen applications against job-related criteria. All outcomes are reviewed by humans and are not determinative. You can request human review, express your views, or contest any assessment at any time via . Full details of the Privacy Notice can be found here: Privacy Notice Discover what its like as part of the team.
# Senior Consultant - Data ArchitectLocation: London, United KingdomEmployment Type: Full-TimeIndustryJob Family: TechnologyCareer Level: Experienced Architect and implement end-to-end data solutions that address complex business problems, from data ingestion and processing to analytics and visualisation Collaborate with cross-functional teams to design, develop, and maintain scalable data pipelines and ETL processes to support analytics, business intelligence and data science initiatives Design data solutions that integrate both modern and legacy platforms, ensuring seamless data flow and accessibility Develop and maintain conceptual, logical, and physical data models (dimensional, relational, and/or data vault) Establish architectural best practices covering security, performance, scalability, and cost optimisation Design and own end-to-end data architecture solutions aligned to business and technology strategy Provide technical leadership, architecture governance, and design documentation across data initiatives Develop and maintain data models, schemas, and metadata repositories Implement robust data quality frameworks and governance policies to maintain data integrity, security, and compliance throughout the data lifecycle Leverage AI technologies to enhance data solutions through intelligent automation, anomaly detection, and predictive data quality monitoring, while ensuring ethical AI practices and governance Translate complex data insights into compelling visual narratives and actionable recommendations for both technical and non-technical stakeholders Adopt and communicate new concepts, ideas, techniques, and best practices, including prototyping new architecture methods, tools and products that might provide future value to our clients IDEALLY, WE'D LIKE: Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.This role is primarily responsible for delivering data and analytics work using modern data platforms and analytical techniques. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Senior Consultant - Data Architect in London in Technology & Data to help us take vision to value and create lasting impact. SUMMARY Bachelor's or foreign equivalent degree in computer science, computer engineering, data engineering, or a related field 5+ years of experience in data engineering, including designing and implementing ETL processes, data pipelines, and data storage solutions, ideally with 2+ years of experience leading data engineering projects or workstreams Extensive experience with cloud platforms and their data services, with relevant cloud data engineering certifications (e.g., AWS Certified Data Analytics, Google Professional Data Engineer, Microsoft Certified: Azure Data Engineer Associate) Knowledge of data governance principles and best practices Experience working with data visualisation techniques and tools (e.g., PowerBI, Tableau, Looker) and deploying enterprise-wide analytics dashboards Experience with AI and machine learning integration in data solutions, including working knowledge of AI governance frameworks and ethical considerations Demonstrated ability to translate data insights into business value and communicate complex technical concepts to executive stakeholders Strong ability to work independently and collaboratively in a dynamic, hybrid environment Strong communication skills and ability to translate complex technical concepts to non-technical stakeholders Travel: regional travel expected on an as-needed basis, depending on client needs, up to 50%
May 06, 2026
Full time
# Senior Consultant - Data ArchitectLocation: London, United KingdomEmployment Type: Full-TimeIndustryJob Family: TechnologyCareer Level: Experienced Architect and implement end-to-end data solutions that address complex business problems, from data ingestion and processing to analytics and visualisation Collaborate with cross-functional teams to design, develop, and maintain scalable data pipelines and ETL processes to support analytics, business intelligence and data science initiatives Design data solutions that integrate both modern and legacy platforms, ensuring seamless data flow and accessibility Develop and maintain conceptual, logical, and physical data models (dimensional, relational, and/or data vault) Establish architectural best practices covering security, performance, scalability, and cost optimisation Design and own end-to-end data architecture solutions aligned to business and technology strategy Provide technical leadership, architecture governance, and design documentation across data initiatives Develop and maintain data models, schemas, and metadata repositories Implement robust data quality frameworks and governance policies to maintain data integrity, security, and compliance throughout the data lifecycle Leverage AI technologies to enhance data solutions through intelligent automation, anomaly detection, and predictive data quality monitoring, while ensuring ethical AI practices and governance Translate complex data insights into compelling visual narratives and actionable recommendations for both technical and non-technical stakeholders Adopt and communicate new concepts, ideas, techniques, and best practices, including prototyping new architecture methods, tools and products that might provide future value to our clients IDEALLY, WE'D LIKE: Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.This role is primarily responsible for delivering data and analytics work using modern data platforms and analytical techniques. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Senior Consultant - Data Architect in London in Technology & Data to help us take vision to value and create lasting impact. SUMMARY Bachelor's or foreign equivalent degree in computer science, computer engineering, data engineering, or a related field 5+ years of experience in data engineering, including designing and implementing ETL processes, data pipelines, and data storage solutions, ideally with 2+ years of experience leading data engineering projects or workstreams Extensive experience with cloud platforms and their data services, with relevant cloud data engineering certifications (e.g., AWS Certified Data Analytics, Google Professional Data Engineer, Microsoft Certified: Azure Data Engineer Associate) Knowledge of data governance principles and best practices Experience working with data visualisation techniques and tools (e.g., PowerBI, Tableau, Looker) and deploying enterprise-wide analytics dashboards Experience with AI and machine learning integration in data solutions, including working knowledge of AI governance frameworks and ethical considerations Demonstrated ability to translate data insights into business value and communicate complex technical concepts to executive stakeholders Strong ability to work independently and collaboratively in a dynamic, hybrid environment Strong communication skills and ability to translate complex technical concepts to non-technical stakeholders Travel: regional travel expected on an as-needed basis, depending on client needs, up to 50%
Prestigious opportunity with a world leading Global Investment Management company for a Technical Lead for our Applications Engineering - Marketing Technology area. Key to the development and running of the European websites, onboarding and servicing of our professional investors, we are inviting you to join our success story, based in our Manchester office 3 days a week. As our Technical Lead, you will work with exciting and leading technologies within a microservice architecture including Angular, Node JS, HTML, JavaScript, Java, CSS and infrastructure on Amazon Web Services (AWS), CI/CD best practices and an incline towards test driven development (TDD).You will be responsible for:- Providing expert level technical direction for complex MarTech projects involving AEM, AEP, Adobe Target, and related integrations. Leading design, development, and implementation efforts across multiple platforms. Leading services and direction, providing technical expertise and completing complex development, design, implementation, architecture design specification, and maintenance activities. Ensuring the viability of IT deliverables. Identifying potential solutions and approving technical solutions proposed by team members. Working closely with marketing teams, consultants, and technology partners to deliver scalable solutions. Creating and maintaining detailed technical documentation, including architecture diagrams, integration guides, and operational procedures. Ensure documentation is clear, accurate, and accessible Identifying opportunities to enhance marketing technology capabilities through new tools, methodologies, and automation Conducting code reviews, testing, and validation to ensure functionality, security, and compliance with IT and Information Security policies If you possess a combination of the following skills, then LETS TALK! Full stack development background with Java, JavaScript, HTML, CSS, SQL and modern frameworks Familiarity with microservice architecture, API design, and integration patterns Knowledge of AWS services and cloud-based deployment models Strong understanding of CI/CD pipelines (GitHub), OOP/SOLID, Agile methodologies, and test-driven development Excellent documentation skills and ability to create clear technical standards Preferred expertise in Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Preferred experience in Python programming language Strong analytical, verbal, and written communication skills Ability to lead cross-functional teams and manage multiple priorities effectively In return, you will be rewarded with an enviable working environment in our luxurious City Centre office, an extensive benefits package encompassing a 25% bonus and partnership payment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 06, 2026
Full time
Prestigious opportunity with a world leading Global Investment Management company for a Technical Lead for our Applications Engineering - Marketing Technology area. Key to the development and running of the European websites, onboarding and servicing of our professional investors, we are inviting you to join our success story, based in our Manchester office 3 days a week. As our Technical Lead, you will work with exciting and leading technologies within a microservice architecture including Angular, Node JS, HTML, JavaScript, Java, CSS and infrastructure on Amazon Web Services (AWS), CI/CD best practices and an incline towards test driven development (TDD).You will be responsible for:- Providing expert level technical direction for complex MarTech projects involving AEM, AEP, Adobe Target, and related integrations. Leading design, development, and implementation efforts across multiple platforms. Leading services and direction, providing technical expertise and completing complex development, design, implementation, architecture design specification, and maintenance activities. Ensuring the viability of IT deliverables. Identifying potential solutions and approving technical solutions proposed by team members. Working closely with marketing teams, consultants, and technology partners to deliver scalable solutions. Creating and maintaining detailed technical documentation, including architecture diagrams, integration guides, and operational procedures. Ensure documentation is clear, accurate, and accessible Identifying opportunities to enhance marketing technology capabilities through new tools, methodologies, and automation Conducting code reviews, testing, and validation to ensure functionality, security, and compliance with IT and Information Security policies If you possess a combination of the following skills, then LETS TALK! Full stack development background with Java, JavaScript, HTML, CSS, SQL and modern frameworks Familiarity with microservice architecture, API design, and integration patterns Knowledge of AWS services and cloud-based deployment models Strong understanding of CI/CD pipelines (GitHub), OOP/SOLID, Agile methodologies, and test-driven development Excellent documentation skills and ability to create clear technical standards Preferred expertise in Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Preferred experience in Python programming language Strong analytical, verbal, and written communication skills Ability to lead cross-functional teams and manage multiple priorities effectively In return, you will be rewarded with an enviable working environment in our luxurious City Centre office, an extensive benefits package encompassing a 25% bonus and partnership payment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Location IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in finance transformation at an established consultancy. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the finance transformation strategy and design. Evidenced history of delivering projects across finance transformation initiatives, including organisation and operating model re-design, process transformation, automation and technology enhancements and global location and sourcing strategies people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies Finance design and an outside in perspective. in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. SUMMARY: We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce & finance operations. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest finance thinking into business transformation engagements. You will work and lead collaborative teams, helping clients develop their finance strategy and translating that into an effective Finance Operating model bringing together best practice process, technology and organsiation. talent and finance strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior Finance professionals and/or other functional leaders with Operating challenges. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director- Finance Operating Model to join our Strategy Practice in London and help us translate vision into value and create lasting impact. Use your knowledge of finance transformation strategy and design to influence senior clients and bring a workforce best practice lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across finance transformation to support business growth. Participate in Strategy Practice initiatives to build and grow our approach to driving customer-centric businesses by modernising client operations and transformation objectives. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
May 06, 2026
Full time
Location IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in finance transformation at an established consultancy. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the finance transformation strategy and design. Evidenced history of delivering projects across finance transformation initiatives, including organisation and operating model re-design, process transformation, automation and technology enhancements and global location and sourcing strategies people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies Finance design and an outside in perspective. in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. SUMMARY: We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce & finance operations. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest finance thinking into business transformation engagements. You will work and lead collaborative teams, helping clients develop their finance strategy and translating that into an effective Finance Operating model bringing together best practice process, technology and organsiation. talent and finance strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior Finance professionals and/or other functional leaders with Operating challenges. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director- Finance Operating Model to join our Strategy Practice in London and help us translate vision into value and create lasting impact. Use your knowledge of finance transformation strategy and design to influence senior clients and bring a workforce best practice lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across finance transformation to support business growth. Participate in Strategy Practice initiatives to build and grow our approach to driving customer-centric businesses by modernising client operations and transformation objectives. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
Security Assurance Consultant / Coordinator Location: Hybrid - 1 day per week on-site Office Base: Bristol, Bath or London Contract Duration: Until March 2027 Day Rate: up to £670 per day Security Clearance: Active UK Security Clearance required Role Overview We are seeking an experienced, client-facing Security Assurance Consultant to support security assurance activities across multiple digital products within a large public sector transformation programme. The role ensures solutions are Secure by Design, compliant with government security standards, and assured throughout the delivery lifecycle. Key Responsibilities Lead and coordinate Security Assurance activities across multiple digital platforms. Ensure Secure by Design compliance, including risk assessments, architecture reviews, DPIAs, and assurance tracking. Develop and review security documentation, including SMPs, vulnerability and patch management plans. Support vulnerability remediation, security reporting, and assurance approvals. Manage security risks and contribute to programme RAID and delivery plans. Support audits and promote Secure by Design principles across delivery teams. Essential Experience & Skills Proven experience in a Security Assurance, Security Coordinator, or similar client-facing role. Strong background delivering security assurance within public sector environments Experience working with Secure by Design and government security assurance frameworks. Strong stakeholder management and communication skills. Experience working in Agile delivery environments (e.g. Jira, Confluence). Desirable Experience supporting solutions deployed to secure government cloud environments. Background in secure digital delivery, engineering, data, or transformation programmes. Relevant security certifications. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2026
Contractor
Security Assurance Consultant / Coordinator Location: Hybrid - 1 day per week on-site Office Base: Bristol, Bath or London Contract Duration: Until March 2027 Day Rate: up to £670 per day Security Clearance: Active UK Security Clearance required Role Overview We are seeking an experienced, client-facing Security Assurance Consultant to support security assurance activities across multiple digital products within a large public sector transformation programme. The role ensures solutions are Secure by Design, compliant with government security standards, and assured throughout the delivery lifecycle. Key Responsibilities Lead and coordinate Security Assurance activities across multiple digital platforms. Ensure Secure by Design compliance, including risk assessments, architecture reviews, DPIAs, and assurance tracking. Develop and review security documentation, including SMPs, vulnerability and patch management plans. Support vulnerability remediation, security reporting, and assurance approvals. Manage security risks and contribute to programme RAID and delivery plans. Support audits and promote Secure by Design principles across delivery teams. Essential Experience & Skills Proven experience in a Security Assurance, Security Coordinator, or similar client-facing role. Strong background delivering security assurance within public sector environments Experience working with Secure by Design and government security assurance frameworks. Strong stakeholder management and communication skills. Experience working in Agile delivery environments (e.g. Jira, Confluence). Desirable Experience supporting solutions deployed to secure government cloud environments. Background in secure digital delivery, engineering, data, or transformation programmes. Relevant security certifications. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
ServiceNow IRM or SecOps Technical Consultants - Remote Salary: £50,000 - £90,000 (depending on experience). Must be eligible for Security Clearance. We're working with a growing, well-backed ServiceNow specialist that's investing heavily in its Risk and Security capability, and they're looking to bring in strong IRM and SecOps talent to support a healthy pipeline of projects across the UK. This isn't just another delivery role; you'll be front and centre with clients, helping them shape and implement robust, scalable solutions across IRM (Risk, Policy & Compliance, Vendor Risk, Audit) and SecOps (SIR, VR, Threat Intelligence, etc). You'll be trusted to lead conversations, challenge thinking where needed, and deliver solutions that actually land and add value, not just tick boxes. It's a great opportunity if you want more ownership, more variety, and the chance to work on genuinely interesting programmes across regulated and security-conscious environments. You'll be joining a team that knows the platform inside out, but still gives you the space to bring ideas and do things properly. The role is predominantly remote with occasional client site visits when needed. UK Security Clearance (or eligibility) is important given the nature of the work. On offer is a strong package with salaries up to £90k depending on platform and module experience/specialism, alongside a solid benefits package including pension, private healthcare, and generous annual leave. What you'll be doing You'll be working closely with clients to understand their risk and security challenges, leading workshops, shaping requirements, and delivering end-to-end ServiceNow IRM and/or SecOps solutions. From initial design through to build and implementation, you'll play a key role in ensuring solutions are scalable, user-friendly, and aligned to best practice. You'll also contribute to continuous improvement across projects, helping clients get more from their platform over time. What we're looking for * Experience delivering ServiceNow projects in a client-facing capacity . Strong exposure to IRM (Risk Management, Policy & Compliance, Vendor Risk, Audit) and/or SecOps . Solid understanding of ServiceNow best practice and platform capabilities . ServiceNow certifications (CSA and/or CIS preferred) . Comfortable running workshops and engaging with stakeholders at all levels . Strong technical capability - configuration, customisation, and solution design If you're at the point where you want more impact, more autonomy, and better projects to get stuck into, this is well worth a conversation. Looking to move quickly on this so send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 05, 2026
Full time
ServiceNow IRM or SecOps Technical Consultants - Remote Salary: £50,000 - £90,000 (depending on experience). Must be eligible for Security Clearance. We're working with a growing, well-backed ServiceNow specialist that's investing heavily in its Risk and Security capability, and they're looking to bring in strong IRM and SecOps talent to support a healthy pipeline of projects across the UK. This isn't just another delivery role; you'll be front and centre with clients, helping them shape and implement robust, scalable solutions across IRM (Risk, Policy & Compliance, Vendor Risk, Audit) and SecOps (SIR, VR, Threat Intelligence, etc). You'll be trusted to lead conversations, challenge thinking where needed, and deliver solutions that actually land and add value, not just tick boxes. It's a great opportunity if you want more ownership, more variety, and the chance to work on genuinely interesting programmes across regulated and security-conscious environments. You'll be joining a team that knows the platform inside out, but still gives you the space to bring ideas and do things properly. The role is predominantly remote with occasional client site visits when needed. UK Security Clearance (or eligibility) is important given the nature of the work. On offer is a strong package with salaries up to £90k depending on platform and module experience/specialism, alongside a solid benefits package including pension, private healthcare, and generous annual leave. What you'll be doing You'll be working closely with clients to understand their risk and security challenges, leading workshops, shaping requirements, and delivering end-to-end ServiceNow IRM and/or SecOps solutions. From initial design through to build and implementation, you'll play a key role in ensuring solutions are scalable, user-friendly, and aligned to best practice. You'll also contribute to continuous improvement across projects, helping clients get more from their platform over time. What we're looking for * Experience delivering ServiceNow projects in a client-facing capacity . Strong exposure to IRM (Risk Management, Policy & Compliance, Vendor Risk, Audit) and/or SecOps . Solid understanding of ServiceNow best practice and platform capabilities . ServiceNow certifications (CSA and/or CIS preferred) . Comfortable running workshops and engaging with stakeholders at all levels . Strong technical capability - configuration, customisation, and solution design If you're at the point where you want more impact, more autonomy, and better projects to get stuck into, this is well worth a conversation. Looking to move quickly on this so send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
DDI ARCHITECT INSIDE IR35 CONTRACT REMOTE As a key technical specialist, you'll take ownership of designing a scalable DDI environment and driving a seamless IPAM migration with minimal disruption to the business. You'll work closely with stakeholders and technical teams to deliver a robust, future-ready solution. Key Responsibilities: Design and implement a scalable, resilient DDI environment aligned to business and technical requirements. Lead the end-to-end migration of IPAM data from existing platforms to a new solution, ensuring accuracy, integrity, and zero downtime. Develop automated processes to extract, transform, and load DNS, DHCP, and IP data using APIs and Scripting tools. Provide subject matter expertise on migration strategies, architecture design, and best practice integration approaches. Oversee delivery from inception to completion, collaborating with cross-functional teams to ensure timelines and objectives are met. Produce clear, detailed documentation and deliver training to teams responsible for ongoing support of the new environment. Support and stabilise the environment post-migration, ensuring performance, reliability, and operational readiness. Skills & Experience Strong Experience working with DDI platforms such as Cygna VitalQIP, Infoblox, Efficient IP, F5 GTM/BIG-IP DNS, or similar. Hands-on Experience using VitalQIP APIs and other DDI/IPAM APIs, with the ability to script and automate migration tasks. Proven track record of delivering DDI design and IPAM migration projects within enterprise environments. In-depth understanding of Active Directory and its integration with DNS, including domain services and authentication. Proficiency in Scripting languages such as Python, Perl, Shell, SQL, YAML, or JavaScript, alongside Experience in Linux and SQL-based environments. Confident communicator with the ability to translate complex technical concepts for non-technical audiences. Skilled in producing technical documentation and delivering effective knowledge transfer sessions. Job Title: DDI Architect Location: Sheffield, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 05, 2026
Contractor
DDI ARCHITECT INSIDE IR35 CONTRACT REMOTE As a key technical specialist, you'll take ownership of designing a scalable DDI environment and driving a seamless IPAM migration with minimal disruption to the business. You'll work closely with stakeholders and technical teams to deliver a robust, future-ready solution. Key Responsibilities: Design and implement a scalable, resilient DDI environment aligned to business and technical requirements. Lead the end-to-end migration of IPAM data from existing platforms to a new solution, ensuring accuracy, integrity, and zero downtime. Develop automated processes to extract, transform, and load DNS, DHCP, and IP data using APIs and Scripting tools. Provide subject matter expertise on migration strategies, architecture design, and best practice integration approaches. Oversee delivery from inception to completion, collaborating with cross-functional teams to ensure timelines and objectives are met. Produce clear, detailed documentation and deliver training to teams responsible for ongoing support of the new environment. Support and stabilise the environment post-migration, ensuring performance, reliability, and operational readiness. Skills & Experience Strong Experience working with DDI platforms such as Cygna VitalQIP, Infoblox, Efficient IP, F5 GTM/BIG-IP DNS, or similar. Hands-on Experience using VitalQIP APIs and other DDI/IPAM APIs, with the ability to script and automate migration tasks. Proven track record of delivering DDI design and IPAM migration projects within enterprise environments. In-depth understanding of Active Directory and its integration with DNS, including domain services and authentication. Proficiency in Scripting languages such as Python, Perl, Shell, SQL, YAML, or JavaScript, alongside Experience in Linux and SQL-based environments. Confident communicator with the ability to translate complex technical concepts for non-technical audiences. Skilled in producing technical documentation and delivering effective knowledge transfer sessions. Job Title: DDI Architect Location: Sheffield, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Outsource Support Partner - Role Summary We are seeking a highly organised and detail-oriented Outsource Support Partner to support the Head of Outsource Operations and the Third-Party Relationship Manager by reducing administrative workload and ensuring smooth, compliant outsourced servicing operations. The role involves working closely with internal teams (Investment, Legal, Risk) and external Servicers, supporting day-to-day operations, performance reporting, governance, and control activities in a fast-paced, regulated environment. Key Responsibilities Manage the Outsource mailbox , logging, prioritising, and responding to Servicer queries Act as a key contact for day-to-day operational and data queries Support onboarding of new debt portfolios , ensuring accurate documentation Prepare performance and business review packs for internal and external meetings Maintain operational logs, control trackers, and documentation to ensure audit readiness Monitor Servicer compliance with internal policies, contracts, and regulatory requirements Support RCSA and BCP activities for outsourced servicing Coordinate meetings, agendas, pre-reads, and minute-taking Assist with invoice documentation and deadline management Skills & Experience Strong administrative and organisational skills with high attention to detail Experience in financial services or another regulated environment preferred Proficient in MS Office ; able to learn systems quickly Knowledge of risk, compliance, or control frameworks desirable Excellent communication skills and ability to work under pressure Benefits Competitive salary and benefits package Must have Experience within Financial Services Job Title: Out Sourcing Partner Location: Manchester, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 05, 2026
Full time
Outsource Support Partner - Role Summary We are seeking a highly organised and detail-oriented Outsource Support Partner to support the Head of Outsource Operations and the Third-Party Relationship Manager by reducing administrative workload and ensuring smooth, compliant outsourced servicing operations. The role involves working closely with internal teams (Investment, Legal, Risk) and external Servicers, supporting day-to-day operations, performance reporting, governance, and control activities in a fast-paced, regulated environment. Key Responsibilities Manage the Outsource mailbox , logging, prioritising, and responding to Servicer queries Act as a key contact for day-to-day operational and data queries Support onboarding of new debt portfolios , ensuring accurate documentation Prepare performance and business review packs for internal and external meetings Maintain operational logs, control trackers, and documentation to ensure audit readiness Monitor Servicer compliance with internal policies, contracts, and regulatory requirements Support RCSA and BCP activities for outsourced servicing Coordinate meetings, agendas, pre-reads, and minute-taking Assist with invoice documentation and deadline management Skills & Experience Strong administrative and organisational skills with high attention to detail Experience in financial services or another regulated environment preferred Proficient in MS Office ; able to learn systems quickly Knowledge of risk, compliance, or control frameworks desirable Excellent communication skills and ability to work under pressure Benefits Competitive salary and benefits package Must have Experience within Financial Services Job Title: Out Sourcing Partner Location: Manchester, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Recruiter - Corporate Functions Location: London Role Type: Permanent Work Setup: ONSITE - 5 days in the office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Recruiter Corporate Functions to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment with one of our clients, a large US investment bank, in London. In return we will provide you with the opportunity to develop your skills with ongoing training and professional support. As a Recruiter in the EMEA Corporate Recruitment team, you will partner with Hiring Managers and HR teams across countries to meet hiring needs and ensure a strong candidate experience. The role requires strong prioritisation and stakeholder management skills. What You'll Do: Develop and execute talent acquisition strategies aligned with business goals Partner with hiring managers, HR Partners, and senior leadership to understand hiring needs Source and attract talent via job boards, social media, networks, and referrals Maintain a strong talent pipeline for current and future roles Use data and analytics to evaluate and improve recruitment effectiveness Ensure a smooth candidate experience with clear, timely communication Share feedback and updates with candidates throughout the process What You Bring: Prior experience in recruitment within a fast-paced corporate setting Strong project management skills to manage multiple searches and complex tasks Excellent interpersonal skills for building relationships with candidates, hiring managers, and stakeholders Creative, innovative, and results-driven mindset Strong problem-solving skills, with the ability to work independently and adapt quickly to shifting priorities under pressure. Understanding of data privacy regulations and secure handling of sensitive information What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
May 05, 2026
Full time
Recruiter - Corporate Functions Location: London Role Type: Permanent Work Setup: ONSITE - 5 days in the office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Recruiter Corporate Functions to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment with one of our clients, a large US investment bank, in London. In return we will provide you with the opportunity to develop your skills with ongoing training and professional support. As a Recruiter in the EMEA Corporate Recruitment team, you will partner with Hiring Managers and HR teams across countries to meet hiring needs and ensure a strong candidate experience. The role requires strong prioritisation and stakeholder management skills. What You'll Do: Develop and execute talent acquisition strategies aligned with business goals Partner with hiring managers, HR Partners, and senior leadership to understand hiring needs Source and attract talent via job boards, social media, networks, and referrals Maintain a strong talent pipeline for current and future roles Use data and analytics to evaluate and improve recruitment effectiveness Ensure a smooth candidate experience with clear, timely communication Share feedback and updates with candidates throughout the process What You Bring: Prior experience in recruitment within a fast-paced corporate setting Strong project management skills to manage multiple searches and complex tasks Excellent interpersonal skills for building relationships with candidates, hiring managers, and stakeholders Creative, innovative, and results-driven mindset Strong problem-solving skills, with the ability to work independently and adapt quickly to shifting priorities under pressure. Understanding of data privacy regulations and secure handling of sensitive information What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Job Title: Framework Owner - Authentication Control Framework Job Description This role leads the design, ownership, and continuous improvement of the organisation's authentication control framework. You will define and maintain mandatory procedures, operating instructions, and supporting metrics, ensuring they remain effective against emerging threats and aligned with regulatory expectations. Acting as a trusted subject matter expert, you will collaborate closely with technology, cybersecurity, and governance teams to uplift control maturity, support audits and regulatory reviews, and drive a globally consistent, best-in-class identity and access management (IAM) control environment. Responsibilities Own the design and ongoing maintenance of the authentication control framework, including mandatory procedures, operating instructions, and supporting metrics. Develop, own, and maintain the strategic roadmap for the control framework, driving continuous enhancement in line with business needs, emerging threats, and regulatory expectations. Lead control effectiveness assessments, define rationales, and oversee remediation plans, actions, milestones, and tracking to address gaps and sustain performance. Provide first-line governance and support for audit, regulatory, and control testing engagements, acting as the initial point of contact for queries and coordinating inputs from control operators. Ensure the control framework is represented accurately in all engagements, and that responses to audit and regulatory queries are timely, complete, and aligned with control standards. Track all audit, regulatory, and control-related actions through to closure, ensuring they meet agreed standards and timelines. Collaborate with technology teams to align strategic maturity uplift priorities and oversee remediation delivery to address gaps effectively and improve control maturity. Act as a trusted subject matter expert, providing consultancy and guidance on control framework queries to stakeholders across all three lines of defence, central technology functions, and global functions. Provide oversight of control metrics, ensuring they are monitored, analysed, and reported clearly to cybersecurity management and other relevant stakeholders to support informed decision-making and continuous improvement. Support control operators with issue resolution and lead the design and operation of exceptions, including risk acceptances, ensuring decisions are controlled, documented, and risk-informed. Work closely with other IAM CARA team members to review, streamline, and maintain a global, best-in-class process and procedure to enhance operational efficiency. Participate in relevant control governance committees and work closely with internal stakeholders across the business to ensure alignment on key initiatives. Lead, mentor, and develop a high-performing team, supporting emerging talent and fostering a culture of continuous improvement and accountability. Essential Skills Strong experience in Identity and Access Management (IAM) and Identity and Access Governance, with a particular focus on authentication controls. Hands-on background in IDAM (Identity and Access Management) control design, implementation, and monitoring. Proven ability to design, own, and maintain control frameworks, including procedures, operating instructions, and supporting metrics. Demonstrated experience assessing control effectiveness and leading remediation activities to close gaps and improve control maturity. experience supporting and coordinating audit, regulatory, and control testing engagements, including managing queries and tracking actions to closure. Strong collaboration skills, with the ability to work effectively with technology, cybersecurity, and governance teams to deliver control maturity uplifts. Proven stakeholder management skills across multiple lines of defence and global functions. Ability to interpret, monitor, and report control metrics clearly to senior stakeholders to support informed decision-making. experience handling control exceptions and risk acceptances in a structured, documented, and risk-informed manner. Leadership skills with experience guiding and developing high-performing teams. Additional Skills & Qualifications experience working within a Three Lines of Defence model or similar risk and control governance framework. Exposure to global organisations with complex technology and cybersecurity environments. background in cybersecurity, risk management, or IT governance related to IAM and authentication controls. experience participating in or supporting control governance committees or forums. Ability to streamline and standardise global processes and procedures to enhance operational efficiency. Why Work Here? You will join a culture that values strong governance, collaboration, and continuous improvement, where your expertise in controls and IAM directly contributes to the organisation's security posture. The environment encourages knowledge sharing, professional growth, and the development of emerging talent, offering opportunities to lead meaningful change across a global landscape. You will work closely with senior stakeholders and cross-functional teams, gaining broad exposure and the chance to shape best-in-class processes and frameworks. Work Environment You will work in a structured, controls-focused environment within a global technology and cybersecurity context. The role involves close collaboration with IAM, cybersecurity, technology, risk, and governance teams, often participating in formal governance committees and forums. Work typically follows standard business hours, with flexibility to engage with stakeholders across different regions when required. The setting is professional and process-driven, with an emphasis on documentation, clear reporting, and adherence to control standards. Location Sheffield, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 05, 2026
Contractor
Job Title: Framework Owner - Authentication Control Framework Job Description This role leads the design, ownership, and continuous improvement of the organisation's authentication control framework. You will define and maintain mandatory procedures, operating instructions, and supporting metrics, ensuring they remain effective against emerging threats and aligned with regulatory expectations. Acting as a trusted subject matter expert, you will collaborate closely with technology, cybersecurity, and governance teams to uplift control maturity, support audits and regulatory reviews, and drive a globally consistent, best-in-class identity and access management (IAM) control environment. Responsibilities Own the design and ongoing maintenance of the authentication control framework, including mandatory procedures, operating instructions, and supporting metrics. Develop, own, and maintain the strategic roadmap for the control framework, driving continuous enhancement in line with business needs, emerging threats, and regulatory expectations. Lead control effectiveness assessments, define rationales, and oversee remediation plans, actions, milestones, and tracking to address gaps and sustain performance. Provide first-line governance and support for audit, regulatory, and control testing engagements, acting as the initial point of contact for queries and coordinating inputs from control operators. Ensure the control framework is represented accurately in all engagements, and that responses to audit and regulatory queries are timely, complete, and aligned with control standards. Track all audit, regulatory, and control-related actions through to closure, ensuring they meet agreed standards and timelines. Collaborate with technology teams to align strategic maturity uplift priorities and oversee remediation delivery to address gaps effectively and improve control maturity. Act as a trusted subject matter expert, providing consultancy and guidance on control framework queries to stakeholders across all three lines of defence, central technology functions, and global functions. Provide oversight of control metrics, ensuring they are monitored, analysed, and reported clearly to cybersecurity management and other relevant stakeholders to support informed decision-making and continuous improvement. Support control operators with issue resolution and lead the design and operation of exceptions, including risk acceptances, ensuring decisions are controlled, documented, and risk-informed. Work closely with other IAM CARA team members to review, streamline, and maintain a global, best-in-class process and procedure to enhance operational efficiency. Participate in relevant control governance committees and work closely with internal stakeholders across the business to ensure alignment on key initiatives. Lead, mentor, and develop a high-performing team, supporting emerging talent and fostering a culture of continuous improvement and accountability. Essential Skills Strong experience in Identity and Access Management (IAM) and Identity and Access Governance, with a particular focus on authentication controls. Hands-on background in IDAM (Identity and Access Management) control design, implementation, and monitoring. Proven ability to design, own, and maintain control frameworks, including procedures, operating instructions, and supporting metrics. Demonstrated experience assessing control effectiveness and leading remediation activities to close gaps and improve control maturity. experience supporting and coordinating audit, regulatory, and control testing engagements, including managing queries and tracking actions to closure. Strong collaboration skills, with the ability to work effectively with technology, cybersecurity, and governance teams to deliver control maturity uplifts. Proven stakeholder management skills across multiple lines of defence and global functions. Ability to interpret, monitor, and report control metrics clearly to senior stakeholders to support informed decision-making. experience handling control exceptions and risk acceptances in a structured, documented, and risk-informed manner. Leadership skills with experience guiding and developing high-performing teams. Additional Skills & Qualifications experience working within a Three Lines of Defence model or similar risk and control governance framework. Exposure to global organisations with complex technology and cybersecurity environments. background in cybersecurity, risk management, or IT governance related to IAM and authentication controls. experience participating in or supporting control governance committees or forums. Ability to streamline and standardise global processes and procedures to enhance operational efficiency. Why Work Here? You will join a culture that values strong governance, collaboration, and continuous improvement, where your expertise in controls and IAM directly contributes to the organisation's security posture. The environment encourages knowledge sharing, professional growth, and the development of emerging talent, offering opportunities to lead meaningful change across a global landscape. You will work closely with senior stakeholders and cross-functional teams, gaining broad exposure and the chance to shape best-in-class processes and frameworks. Work Environment You will work in a structured, controls-focused environment within a global technology and cybersecurity context. The role involves close collaboration with IAM, cybersecurity, technology, risk, and governance teams, often participating in formal governance committees and forums. Work typically follows standard business hours, with flexibility to engage with stakeholders across different regions when required. The setting is professional and process-driven, with an emphasis on documentation, clear reporting, and adherence to control standards. Location Sheffield, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
The Capital Markets Company GmbH
Edinburgh, Midlothian
Principal Consultant (Senior Manager) - Operational Resilience & Cyber UK - Edinburgh Principal Consultant (Senior Manager) - Operational Resilience & Cyber Risk Location: Edinburgh / Glasgow (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA, and driving the design and implementation of robust resilience frameworks. You will play a key role in shaping client strategy, delivering transformation programmes, and contributing to capability growth. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks Oversee cyber risk, third-party risk, and vendor resilience assessments to identify and mitigate exposure Design and implement governance models, dashboards, and reporting frameworks for senior stakeholders Lead cyber and technology resilience transformation initiatives, including tooling and control enhancements What We're Looking For Extensive experience in operational resilience, cyber risk, and third-party risk within financial services or energy Strong understanding of regulatory frameworks such as PRA, DORA, and related resilience standards Proven ability to lead complex programmes, including scenario testing, IBS/ITOL calibration, and control remediation Experience engaging and influencing senior stakeholders across business and technology functions Strong communication and collaboration skills in cross-functional environments Bonus Points For Experience leading large-scale resilience or cyber transformation programmes Background in cloud security, cyber tooling implementation, or technology risk Experience with vendor risk management, third-party governance, and remediation strategiesTrack record in mentoring, people development, and capability building Experience contributing to business development and proposition development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Capco Job Candidate Privacy Notice Acknowledgement Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 05, 2026
Full time
Principal Consultant (Senior Manager) - Operational Resilience & Cyber UK - Edinburgh Principal Consultant (Senior Manager) - Operational Resilience & Cyber Risk Location: Edinburgh / Glasgow (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA, and driving the design and implementation of robust resilience frameworks. You will play a key role in shaping client strategy, delivering transformation programmes, and contributing to capability growth. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks Oversee cyber risk, third-party risk, and vendor resilience assessments to identify and mitigate exposure Design and implement governance models, dashboards, and reporting frameworks for senior stakeholders Lead cyber and technology resilience transformation initiatives, including tooling and control enhancements What We're Looking For Extensive experience in operational resilience, cyber risk, and third-party risk within financial services or energy Strong understanding of regulatory frameworks such as PRA, DORA, and related resilience standards Proven ability to lead complex programmes, including scenario testing, IBS/ITOL calibration, and control remediation Experience engaging and influencing senior stakeholders across business and technology functions Strong communication and collaboration skills in cross-functional environments Bonus Points For Experience leading large-scale resilience or cyber transformation programmes Background in cloud security, cyber tooling implementation, or technology risk Experience with vendor risk management, third-party governance, and remediation strategiesTrack record in mentoring, people development, and capability building Experience contributing to business development and proposition development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Capco Job Candidate Privacy Notice Acknowledgement Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Job Title: Mainframe Engineer - Cobol Specialist Location: Chester, UK - 3 days a week - non negotiable Job Description A leading bank seeks a Mainframe Engineer specialising in Cobol to join their team for a long-term tenure. This role involves providing support and resolving complex production and technical issues. Responsibilities Provide technical support for complex production issues. Resolve problems related to mainframe operations. Manage incidents efficiently and effectively. Essential Skills Proficiency in Cobol. Experience with MQ and IMS. Strong production support skills. Competence in incident management. Why Work Here? The company offers a stable and long-term career path for candidates interested in an enduring commitment of 8-10 years. Work Environment The work environment involves a focus on mainframe technologies, offering a long-term commitment for those seeking stability and continuity in their career. Location Chester, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 05, 2026
Contractor
Job Title: Mainframe Engineer - Cobol Specialist Location: Chester, UK - 3 days a week - non negotiable Job Description A leading bank seeks a Mainframe Engineer specialising in Cobol to join their team for a long-term tenure. This role involves providing support and resolving complex production and technical issues. Responsibilities Provide technical support for complex production issues. Resolve problems related to mainframe operations. Manage incidents efficiently and effectively. Essential Skills Proficiency in Cobol. Experience with MQ and IMS. Strong production support skills. Competence in incident management. Why Work Here? The company offers a stable and long-term career path for candidates interested in an enduring commitment of 8-10 years. Work Environment The work environment involves a focus on mainframe technologies, offering a long-term commitment for those seeking stability and continuity in their career. Location Chester, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Your new company Join a highly regarded and progressive M&E contractor with a strong reputation for delivering prestigious projects across the UK. Working on luxury hotels, high-end residential schemes, and complex commercial developments, this business combines long-standing industry experience with modern delivery methods and innovative engineering solutions. Due to continued growth, they are now looking to appoint a Mechanical Contracts Manager to strengthen their Belfast team. Your new role As Mechanical Contracts Manager, you will take responsibility for delivering mechanical packages from pre-construction through to final handover. You will be trusted to manage projects autonomously while working closely with senior leadership. Key responsibilities include: Preparing, managing, and delivering mechanical contracts Planning and programming labour, subcontractors, and project activities Leading site teams and direct labour across multiple projects Liaising with clients, consultants, and design teams Ensuring programmes, budgets, quality standards, and health and safety requirements are met Reporting progress and contributing to continuous improvement initiatives (One overnight stay in London per week may be required, depending on project requirements) What you'll need to succeed A strong mechanical background as a time-served Plumber or Pipefitter, or HNC or above in Building Services A minimum of three years' experience as a Mechanical Contracts Manager or in a senior Mechanical Design role Proven experience delivering HVAC installations on large projects Good commercial awareness with accountability for cost and programme delivery Strong leadership skills with the ability to motivate, coach, and retain teams Clear communication skills and confidence working with multiple stakeholders What you'll get in return This role would suit someone who values trust and accountability, takes pride in quality delivery and professionalism, and is seeking a long-term position with a stable and well regarded contractor. A highly competitive salary and benefits package An uncapped company performance bonus Flexible working arrangements to support work-life balance Exposure to high quality, technically challenging projects A supportive and professional working environment where your contribution is recognised Clear opportunities for progression into more senior commercial or operational roles What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company Join a highly regarded and progressive M&E contractor with a strong reputation for delivering prestigious projects across the UK. Working on luxury hotels, high-end residential schemes, and complex commercial developments, this business combines long-standing industry experience with modern delivery methods and innovative engineering solutions. Due to continued growth, they are now looking to appoint a Mechanical Contracts Manager to strengthen their Belfast team. Your new role As Mechanical Contracts Manager, you will take responsibility for delivering mechanical packages from pre-construction through to final handover. You will be trusted to manage projects autonomously while working closely with senior leadership. Key responsibilities include: Preparing, managing, and delivering mechanical contracts Planning and programming labour, subcontractors, and project activities Leading site teams and direct labour across multiple projects Liaising with clients, consultants, and design teams Ensuring programmes, budgets, quality standards, and health and safety requirements are met Reporting progress and contributing to continuous improvement initiatives (One overnight stay in London per week may be required, depending on project requirements) What you'll need to succeed A strong mechanical background as a time-served Plumber or Pipefitter, or HNC or above in Building Services A minimum of three years' experience as a Mechanical Contracts Manager or in a senior Mechanical Design role Proven experience delivering HVAC installations on large projects Good commercial awareness with accountability for cost and programme delivery Strong leadership skills with the ability to motivate, coach, and retain teams Clear communication skills and confidence working with multiple stakeholders What you'll get in return This role would suit someone who values trust and accountability, takes pride in quality delivery and professionalism, and is seeking a long-term position with a stable and well regarded contractor. A highly competitive salary and benefits package An uncapped company performance bonus Flexible working arrangements to support work-life balance Exposure to high quality, technically challenging projects A supportive and professional working environment where your contribution is recognised Clear opportunities for progression into more senior commercial or operational roles What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
May 04, 2026
Full time
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid)Circa £75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 03, 2026
Full time
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid)Circa £75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: ServiceNow Technical Consultant Location: Remote (UK-based) Contract: Permanent Salary: Up to 65k We're continuing our partnership with a highly regarded, fast-growing ServiceNow consultancy that's investing heavily in both its platform capability and technical team. Due to continued demand, we're looking to bring in a hands-on Technical Consultant - someone who enjoys building on the platform day-to-day, while also engaging with stakeholders to shape and deliver the right solutions. This is very much a hands-on technical position. Day to day you'll be spending the majority of your time configuring, building, and developing within ServiceNow, while also working directly with clients to understand requirements and guide solution design. What you'll be doing: Hands-on development across ServiceNow ITSM & ITOM (Discovery, CMDB, Service Mapping, Event Management) Building and configuring workflows, integrations, and custom solutions Working directly with stakeholders to gather requirements and shape technical solutions Leading technical discussions and confidently presenting solutions to clients Supporting design decisions alongside senior consultants and architects Mentoring junior team members across both technical capability and consulting skills What we're looking for: Hands-on ServiceNow experience in a ServiceNow Technical Consultant / Senior Developer role Strong experience across ITSM and ITOM Solid technical skills across configuration, scripting, and integrations Strong scripting (JavaScript, Glide API etc.) Comfortable in a client-facing environment - leading conversations and presenting solutions ServiceNow CSA (essential) + at least one CIS certification If you're a hands-on ServiceNow Technical Consultant who enjoys building, solving problems, and working closely with stakeholders - send in your CV for immediate consideration. Please note - You must be UK-based, and sponsorship is not available with this opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 03, 2026
Full time
Job Title: ServiceNow Technical Consultant Location: Remote (UK-based) Contract: Permanent Salary: Up to 65k We're continuing our partnership with a highly regarded, fast-growing ServiceNow consultancy that's investing heavily in both its platform capability and technical team. Due to continued demand, we're looking to bring in a hands-on Technical Consultant - someone who enjoys building on the platform day-to-day, while also engaging with stakeholders to shape and deliver the right solutions. This is very much a hands-on technical position. Day to day you'll be spending the majority of your time configuring, building, and developing within ServiceNow, while also working directly with clients to understand requirements and guide solution design. What you'll be doing: Hands-on development across ServiceNow ITSM & ITOM (Discovery, CMDB, Service Mapping, Event Management) Building and configuring workflows, integrations, and custom solutions Working directly with stakeholders to gather requirements and shape technical solutions Leading technical discussions and confidently presenting solutions to clients Supporting design decisions alongside senior consultants and architects Mentoring junior team members across both technical capability and consulting skills What we're looking for: Hands-on ServiceNow experience in a ServiceNow Technical Consultant / Senior Developer role Strong experience across ITSM and ITOM Solid technical skills across configuration, scripting, and integrations Strong scripting (JavaScript, Glide API etc.) Comfortable in a client-facing environment - leading conversations and presenting solutions ServiceNow CSA (essential) + at least one CIS certification If you're a hands-on ServiceNow Technical Consultant who enjoys building, solving problems, and working closely with stakeholders - send in your CV for immediate consideration. Please note - You must be UK-based, and sponsorship is not available with this opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. Who are we looking for? Due to continued growth, we are looking for ambitious individuals who are passionate about Data Privacy and are keen to continue to develop and grow with us. You are a client facing Data Privacy professional, with extensive experience delivering interesting projects and delivering and maintaining client relationships at a senior level. You will have a broad range of expertise across Data Privacy and be able to articulate, sell and deliver different Bridewell propositions to our target markets. What you'll be doing: Primary responsibility will be to deliver on client engagements, typically this could be working on one large programme of work or delivering on a number of different privacy projects for a select group of Bridewell's clients. Activities may include but not limited to: Implementing Data Protection by Design and Default processes; Data Breach investigation, assessment and notification; Implementing and conducting Data Protection Impact Assessments; Data protection and privacy considerations in supply chains; Data mapping; Implementation and handling of data subject rights processes; Producing Privacy Notices and Polices; Provision of advice on data protection and privacy matters; Development of Records of Processing Activities and related processes; Delivering and preparing training and awareness programmes; Third party due diligence and ongoing assurance; Review and drafting of data protection processing agreements; Identification, mitigation and management of privacy risks; Staying up to date with privacy requirements and changes through your own research as well as attending conferences and events; Working with others to identify sales opportunities and support pre-sales activities. What we're looking for: Approx. 4-6 years of professional experience and expert technical knowledge of relevant UK, European and global data protection laws and regulations, such as GDPR, PECR and UK DPA. Relevant certifications such as CIPP/E, CIPM, CIPT, Practitioner Certificate in Data Protection (PDP or equivalent). Ability to work effectively within a team environment. Proficient in the use of IT systems, such as OneTrust, and applying data protection in a practical context. Practical experience of applying expert domain knowledge across a number of delivery scenarios, including but not limited to, data mapping, responding to data subject requests, managing personal data breaches, undertaking Data Protection Impact Assessments, undertaking privacy audits and gap analysis and conducting contract reviews. Practical experience of developing, maintaining and implementing Data Privacy Frameworks in a variety of organisations including during times of large-scale transformation. Practical experience of applying a range of risk management approaches, conducting risk assessments and being able to articulate risk effectively. Practical experience of providing independent support and advice on a wide variety of privacy issues. Experience in operating in the role of Data Protection Officer, including liaising with regulators, such as the Information Commissioners' Office. Knowledge international privacy law and experience implementing appropriate international safeguards. An accomplished communicator with the ability and confidence to present complex issues and influence decisions at all levels within an organisation with excellent analytical, interpersonal and stakeholder management skills. Other nice to haves: Previous work experience with regulators or industry bodies Previous experience having worked for or with both Processors and Controllers Working in multiple industries or sectors Presenting at industry events Developing solutions to address client security requirements Supporting business development opportunities, proposal development and presentations. Why join us? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Employee Benefit Trust Company Pension Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
May 03, 2026
Full time
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. Who are we looking for? Due to continued growth, we are looking for ambitious individuals who are passionate about Data Privacy and are keen to continue to develop and grow with us. You are a client facing Data Privacy professional, with extensive experience delivering interesting projects and delivering and maintaining client relationships at a senior level. You will have a broad range of expertise across Data Privacy and be able to articulate, sell and deliver different Bridewell propositions to our target markets. What you'll be doing: Primary responsibility will be to deliver on client engagements, typically this could be working on one large programme of work or delivering on a number of different privacy projects for a select group of Bridewell's clients. Activities may include but not limited to: Implementing Data Protection by Design and Default processes; Data Breach investigation, assessment and notification; Implementing and conducting Data Protection Impact Assessments; Data protection and privacy considerations in supply chains; Data mapping; Implementation and handling of data subject rights processes; Producing Privacy Notices and Polices; Provision of advice on data protection and privacy matters; Development of Records of Processing Activities and related processes; Delivering and preparing training and awareness programmes; Third party due diligence and ongoing assurance; Review and drafting of data protection processing agreements; Identification, mitigation and management of privacy risks; Staying up to date with privacy requirements and changes through your own research as well as attending conferences and events; Working with others to identify sales opportunities and support pre-sales activities. What we're looking for: Approx. 4-6 years of professional experience and expert technical knowledge of relevant UK, European and global data protection laws and regulations, such as GDPR, PECR and UK DPA. Relevant certifications such as CIPP/E, CIPM, CIPT, Practitioner Certificate in Data Protection (PDP or equivalent). Ability to work effectively within a team environment. Proficient in the use of IT systems, such as OneTrust, and applying data protection in a practical context. Practical experience of applying expert domain knowledge across a number of delivery scenarios, including but not limited to, data mapping, responding to data subject requests, managing personal data breaches, undertaking Data Protection Impact Assessments, undertaking privacy audits and gap analysis and conducting contract reviews. Practical experience of developing, maintaining and implementing Data Privacy Frameworks in a variety of organisations including during times of large-scale transformation. Practical experience of applying a range of risk management approaches, conducting risk assessments and being able to articulate risk effectively. Practical experience of providing independent support and advice on a wide variety of privacy issues. Experience in operating in the role of Data Protection Officer, including liaising with regulators, such as the Information Commissioners' Office. Knowledge international privacy law and experience implementing appropriate international safeguards. An accomplished communicator with the ability and confidence to present complex issues and influence decisions at all levels within an organisation with excellent analytical, interpersonal and stakeholder management skills. Other nice to haves: Previous work experience with regulators or industry bodies Previous experience having worked for or with both Processors and Controllers Working in multiple industries or sectors Presenting at industry events Developing solutions to address client security requirements Supporting business development opportunities, proposal development and presentations. Why join us? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Employee Benefit Trust Company Pension Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
