Service and Parts Manager (Part-Time)

Service and Parts Manager (Part-Time)

Bangor (BT19)

On behalf of our client, a growing local Engineering business supplying compressed air and pneumatic solutions McKinty Associates are seeking to recruit a Service and Parts Manager to join their team on a part-time basis. This is an excellent opportunity for a motivated individual, ideally with an engineering background. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service.

You will act as a key link between customers, engineers, and suppliers supporting daily operations through effective scheduling, accurate order processing, and strong administrative control.

Key Duties:

Scheduling & Coordination

• Plan and schedule installations, service visits, and repairs
• Allocate jobs to engineers based on availability, location, and skillset
• Ensure efficient use of resources and timely job completion

Customer Service

• Act as the first point of contact for customer enquiries
• Log service requests, breakdowns, and warranty issues accurately
• Keep customers informed of appointments, delays, and progress
• Handle queries professionally, escalating where necessary

Spares & Parts Administration

• Process orders for spare parts and components
• Liaise with suppliers regarding availability and lead times
• Track parts required for upcoming jobs
• Maintain accurate inventory and stock records
• Assist with deliveries

Data & System Management

• Maintain internal systems with accurate, up-to-date information
• Raise job sheets, completion records, and invoices

Eligibility criteria:

• Strong organisational and time management skills
• Excellent written and verbal communication
• Good IT skills (Microsoft Office; CRM or scheduling systems)
• Ability to multitask and prioritise in a fast-paced environment
• High attention to detail and accuracy
• Experience in service, logistics, or construction environments
• Experience scheduling engineers or field-based teams
• Knowledge of compressed air and pneumatic solutions or similar products
• Experience with stock or parts management

Applications for this role will be considered immediately with a view to placing the right individual ASAP, so please register your interest early. Please note, the opening may close in advance of advertised closing date - this is a guideline only.

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