Role: IT Desktop & Network Operations Engineer Location: Wrexham - 5 days onsite (non-negotiable) Start: ASAP The Opportunity We're supporting a global organisation with a requirement for a hands-on IT Desktop & Network Operations Engineer to join an established onsite support team. This role sits within a highly regulated environment (manufacturing/laboratory setting) and requires someone comfortable working face-to-face with users , supporting business-critical systems and infrastructure. This is a practical, on-the-tools role - ideal for someone who enjoys being onsite, solving issues directly, and supporting a live operational environment. Key Responsibilities Provide 2nd line desktop and infrastructure support Deliver face-to-face support to end users (including operational staff) Support: Windows OS installation & troubleshooting Windows Server environments (Apply online only Active Directory & user admin WSUS & patch management Assist with network troubleshooting (TCP/IP, DHCP, DNS, VLANs) Support VMware, RDP, Citrix environments Deliver device rollouts, upgrades, and enterprise-wide deployments Work within a process-driven, regulated environment Required Skills 2-5+ years in IT Support / Desktop / Infrastructure roles Strong 2nd line support capability Experience with: Windows OS & Server Active Directory Patch management (WSUS) TCP/IP, DHCP, DNS VMware / Citrix / RDP Strong customer-facing skills Comfortable working fully onsite Nice to Have Experience supporting: Manufacturing environments Pharmaceutical / life sciences Laboratory or regulated environments
May 17, 2026
Contractor
Role: IT Desktop & Network Operations Engineer Location: Wrexham - 5 days onsite (non-negotiable) Start: ASAP The Opportunity We're supporting a global organisation with a requirement for a hands-on IT Desktop & Network Operations Engineer to join an established onsite support team. This role sits within a highly regulated environment (manufacturing/laboratory setting) and requires someone comfortable working face-to-face with users , supporting business-critical systems and infrastructure. This is a practical, on-the-tools role - ideal for someone who enjoys being onsite, solving issues directly, and supporting a live operational environment. Key Responsibilities Provide 2nd line desktop and infrastructure support Deliver face-to-face support to end users (including operational staff) Support: Windows OS installation & troubleshooting Windows Server environments (Apply online only Active Directory & user admin WSUS & patch management Assist with network troubleshooting (TCP/IP, DHCP, DNS, VLANs) Support VMware, RDP, Citrix environments Deliver device rollouts, upgrades, and enterprise-wide deployments Work within a process-driven, regulated environment Required Skills 2-5+ years in IT Support / Desktop / Infrastructure roles Strong 2nd line support capability Experience with: Windows OS & Server Active Directory Patch management (WSUS) TCP/IP, DHCP, DNS VMware / Citrix / RDP Strong customer-facing skills Comfortable working fully onsite Nice to Have Experience supporting: Manufacturing environments Pharmaceutical / life sciences Laboratory or regulated environments
Virtual Desktop Engineer - Barrow 30-32k base Our client is looking for a Virtual Desktop Infrastructure Engineer - based in Barrow 5 days a week. You will work in the End User Experience (EUE) department. Essential Skills Supporting virtual desktop environments VDI performance, access, stability User support within virtualised desktops Experience Must have subject matter expertise and experience in VDI - this is essential for this role. Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security is useful An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette
May 17, 2026
Full time
Virtual Desktop Engineer - Barrow 30-32k base Our client is looking for a Virtual Desktop Infrastructure Engineer - based in Barrow 5 days a week. You will work in the End User Experience (EUE) department. Essential Skills Supporting virtual desktop environments VDI performance, access, stability User support within virtualised desktops Experience Must have subject matter expertise and experience in VDI - this is essential for this role. Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security is useful An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette
Penguin Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Geotechnical Engineer Location: Newcastle Reference: BY223753 Salary: £28,000 - £35,000 A specialist geotechnical consultancy based in Newcastle is seeking a Geotechnical Engineer to join their expanding team. You'll be working on a variety of Ground Investigation projects around the North East - developing technical skills and progressing in your career. The successful Geotechnical Engineer will receive: A competitive salary (£28,000 - £35,000). Company benefit scheme. Social and friendly team to work with. Work on a variety of exciting projects. Client facing work allowing for networking. The Geotechnical Engineer selected will be overseeing site and report work. You'll be writing and reviewing technical reports, carrying out ground investigations and desktop studies, managing contracts, communicating with clients and leading/mentoring a team. The Geotechnical Engineer selected must have: Experience working in the geotechnical industry and an understanding of geo-environmental schemes relating to contaminated land. A degree in geology, geotechnical engineering, civil engineering, environmental engineering or a similar, relevant subject. Hold a valid UK Driving licence. Commutable to Newcastle and the surrounding area. Have a full right to work in the UK. If you are interested in this or other Geotechnical Engineering/Consulting roles please do not hesitate to contact Beth Young on . We have many more vacancies available on our website. Please refer to This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
May 17, 2026
Full time
Geotechnical Engineer Location: Newcastle Reference: BY223753 Salary: £28,000 - £35,000 A specialist geotechnical consultancy based in Newcastle is seeking a Geotechnical Engineer to join their expanding team. You'll be working on a variety of Ground Investigation projects around the North East - developing technical skills and progressing in your career. The successful Geotechnical Engineer will receive: A competitive salary (£28,000 - £35,000). Company benefit scheme. Social and friendly team to work with. Work on a variety of exciting projects. Client facing work allowing for networking. The Geotechnical Engineer selected will be overseeing site and report work. You'll be writing and reviewing technical reports, carrying out ground investigations and desktop studies, managing contracts, communicating with clients and leading/mentoring a team. The Geotechnical Engineer selected must have: Experience working in the geotechnical industry and an understanding of geo-environmental schemes relating to contaminated land. A degree in geology, geotechnical engineering, civil engineering, environmental engineering or a similar, relevant subject. Hold a valid UK Driving licence. Commutable to Newcastle and the surrounding area. Have a full right to work in the UK. If you are interested in this or other Geotechnical Engineering/Consulting roles please do not hesitate to contact Beth Young on . We have many more vacancies available on our website. Please refer to This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Service Desk Engineer - 2nd line Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 17, 2026
Full time
Service Desk Engineer - 2nd line Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
May 17, 2026
Full time
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
May 17, 2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Smart Payment Technologies
Stanton Under Bardon, Leicestershire
About Us Smart Payment Technologies delivers innovative, secure, and tailored payment solutions to businesses across the UK. By leveraging the latest advancements in payment and security technologies, we help organisations adapt and thrive in a fast-changing digital landscape. Our IT team supports a hybrid Microsoft-based infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We re seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You ll handle helpdesk queries, support users across UK offices, and assist with system maintenance , while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates, and security tasks Support VPN access and endpoint security alerts Maintain IT asset records and documentation Assist with IT projects and compliance activities Skills & Experience Essential: Windows 10/11 troubleshooting Active Directory / Microsoft 365 admin Basic networking (DNS, DHCP, VPN) Experience with ticketing systems Strong problem-solving skills Desirable: 1st Line support experience Intune, PDQ Deploy or similar tools Basic PowerShell Awareness of security/compliance standards Understanding of regulated environments (PCI DSS, Cyber Essentials, ISO 27001). Additional Info Based in Coalville with occasional UK travel Some out-of-hours work required DBS and credit check required (completed by the company) Must hold a valid passport
May 17, 2026
Full time
About Us Smart Payment Technologies delivers innovative, secure, and tailored payment solutions to businesses across the UK. By leveraging the latest advancements in payment and security technologies, we help organisations adapt and thrive in a fast-changing digital landscape. Our IT team supports a hybrid Microsoft-based infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We re seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You ll handle helpdesk queries, support users across UK offices, and assist with system maintenance , while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates, and security tasks Support VPN access and endpoint security alerts Maintain IT asset records and documentation Assist with IT projects and compliance activities Skills & Experience Essential: Windows 10/11 troubleshooting Active Directory / Microsoft 365 admin Basic networking (DNS, DHCP, VPN) Experience with ticketing systems Strong problem-solving skills Desirable: 1st Line support experience Intune, PDQ Deploy or similar tools Basic PowerShell Awareness of security/compliance standards Understanding of regulated environments (PCI DSS, Cyber Essentials, ISO 27001). Additional Info Based in Coalville with occasional UK travel Some out-of-hours work required DBS and credit check required (completed by the company) Must hold a valid passport
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
May 17, 2026
Full time
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
May 17, 2026
Full time
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Are you ready for a challenging and dynamic role in a Security Cleared Environment? Thre role will be mainly Remote with some ocasaional travel to office once or twice a quarter for meeting in Hampshire. My client is looking for an experienced SC Cleared or NPPv3 Cleared Infrastructure Engineer to join an exceptional team, working on cutting-edge technical projects. Due to the nature of the work, this Infrastructure Engineer role will require you to hold an active SC clearance or be willing and able to undergo the clearance process (as such you must have lived in the UK for the last 5 Years) In thsi Infrastructure Engineer role you will be primarily responsible for the maintenance of, Microsoft Server and Desktop, VMWare, Cloud, basic networking, and support for third-party applications in an environment that requires SC clearance As an Infrastructure Engineer, you will: Maintenance and monitoring of crucial systems including: VMWare infrastructure, Microsoft Server 2022 (including services like Active Directory and DNS), Microsoft Windows 11 desktops, and third-party applications. Cloud knowledge (Azure or AWS) Updating and maintaining Anti-Virus software, Basic networking functionalities, Backup Management To secure this Infrastructure Engineer role, you will have: A proven track record of supporting and maintaining Microsoft Windows desktops and servers, VMWare infrastructure, local area networks, and security appliances. Experience working in a highly regulated and controlled environment Enjoy being customer facing Any experienc in a Cloud environement would be an advantage Hold Active SC Clearance. This Infrastructure Engineer role is the ideal chance for you to utilise your existing skills and active SC Clearance to work with cutting-edge technology and thrive in a fast-paced workplace.
May 17, 2026
Full time
Are you ready for a challenging and dynamic role in a Security Cleared Environment? Thre role will be mainly Remote with some ocasaional travel to office once or twice a quarter for meeting in Hampshire. My client is looking for an experienced SC Cleared or NPPv3 Cleared Infrastructure Engineer to join an exceptional team, working on cutting-edge technical projects. Due to the nature of the work, this Infrastructure Engineer role will require you to hold an active SC clearance or be willing and able to undergo the clearance process (as such you must have lived in the UK for the last 5 Years) In thsi Infrastructure Engineer role you will be primarily responsible for the maintenance of, Microsoft Server and Desktop, VMWare, Cloud, basic networking, and support for third-party applications in an environment that requires SC clearance As an Infrastructure Engineer, you will: Maintenance and monitoring of crucial systems including: VMWare infrastructure, Microsoft Server 2022 (including services like Active Directory and DNS), Microsoft Windows 11 desktops, and third-party applications. Cloud knowledge (Azure or AWS) Updating and maintaining Anti-Virus software, Basic networking functionalities, Backup Management To secure this Infrastructure Engineer role, you will have: A proven track record of supporting and maintaining Microsoft Windows desktops and servers, VMWare infrastructure, local area networks, and security appliances. Experience working in a highly regulated and controlled environment Enjoy being customer facing Any experienc in a Cloud environement would be an advantage Hold Active SC Clearance. This Infrastructure Engineer role is the ideal chance for you to utilise your existing skills and active SC Clearance to work with cutting-edge technology and thrive in a fast-paced workplace.
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 17, 2026
Full time
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
2nd Line Desktop Engineer x2 - Barrow-In-Furness A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between 32-36k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Duties Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Experience: In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow)
May 17, 2026
Full time
2nd Line Desktop Engineer x2 - Barrow-In-Furness A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between 32-36k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Duties Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Experience: In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow)
Job Title: Senior Network Engineer / Network Data Administrator Location: Warwick, UK Mandatory Skill: Network Data Administration Work Type: Onsite / UK-based (with ad-hoc travel to client sites) Job Overview We are seeking an experienced Senior Network Engineer to support a major UK infrastructure modernisation programme. The role focuses on enhancing network reliability, security, and user experience across a large-scale enterprise environment. This initiative involves upgrading end-of-life network hardware, deploying advanced Wi-Fi solutions, and delivering high-speed connectivity services integrated with Cisco SD-WAN technologies. The programme also includes exploration and implementation of alternative connectivity solutions such as satellite and 5G technologies to support disaster recovery, rapid deployment, and enterprise expansion initiatives. A significant part of the role will involve conducting on-site wireless surveys and network design activities using tools such as Ekahau. Key Responsibilities Lead and support the modernisation of enterprise UK network infrastructure. Design, implement, and optimise Wireless LAN solutions across large-scale environments. Conduct physical and desktop Wi-Fi surveys using Ekahau and RF design methodologies. Support deployment of Cisco SD-WAN (Viptela) and related WAN connectivity solutions. Design and maintain LAN switching environments including VLANs, STP, RSTP, MSTP, EtherChannel, and QoS configurations. Configure and troubleshoot routing protocols including BGP and OSPF across enterprise WAN environments. Support integration of alternative connectivity solutions including 5G and satellite-based networks. Produce detailed network designs, implementation plans, and operational support documentation. Engage with stakeholders across technical and business teams to ensure successful delivery of network solutions. Required Skills & Experience Minimum Cisco CCNP certification (CCIE preferred) Certified Wireless Networking Professional (CWNP) highly desirable Strong experience with Wireless LAN technologies, including: Cisco WLAN / Cisco ISE Aruba WLAN / Aruba ClearPass Experience with RF design and Wi-Fi survey tools (Ekahau) Strong knowledge of Cisco SD-WAN (Viptela) In-depth understanding of routing protocols (BGP, OSPF) Strong experience in LAN switching technologies, including: VLANs, STP, RSTP, MSTP EtherChannel, switch stacking QoS, segmentation, and redundancy Experience with carrier WAN, internet services, and cloud networking services Ability to create detailed technical documentation, designs, and operational support models Strong stakeholder management and cross-functional coordination skills Desirable Experience Private 5G networking solutions (e.g. Cradlepoint) Experience with disaster recovery networking architectures Large-scale enterprise network transformation programmes Experience working in regulated or complex enterprise environments
May 17, 2026
Contractor
Job Title: Senior Network Engineer / Network Data Administrator Location: Warwick, UK Mandatory Skill: Network Data Administration Work Type: Onsite / UK-based (with ad-hoc travel to client sites) Job Overview We are seeking an experienced Senior Network Engineer to support a major UK infrastructure modernisation programme. The role focuses on enhancing network reliability, security, and user experience across a large-scale enterprise environment. This initiative involves upgrading end-of-life network hardware, deploying advanced Wi-Fi solutions, and delivering high-speed connectivity services integrated with Cisco SD-WAN technologies. The programme also includes exploration and implementation of alternative connectivity solutions such as satellite and 5G technologies to support disaster recovery, rapid deployment, and enterprise expansion initiatives. A significant part of the role will involve conducting on-site wireless surveys and network design activities using tools such as Ekahau. Key Responsibilities Lead and support the modernisation of enterprise UK network infrastructure. Design, implement, and optimise Wireless LAN solutions across large-scale environments. Conduct physical and desktop Wi-Fi surveys using Ekahau and RF design methodologies. Support deployment of Cisco SD-WAN (Viptela) and related WAN connectivity solutions. Design and maintain LAN switching environments including VLANs, STP, RSTP, MSTP, EtherChannel, and QoS configurations. Configure and troubleshoot routing protocols including BGP and OSPF across enterprise WAN environments. Support integration of alternative connectivity solutions including 5G and satellite-based networks. Produce detailed network designs, implementation plans, and operational support documentation. Engage with stakeholders across technical and business teams to ensure successful delivery of network solutions. Required Skills & Experience Minimum Cisco CCNP certification (CCIE preferred) Certified Wireless Networking Professional (CWNP) highly desirable Strong experience with Wireless LAN technologies, including: Cisco WLAN / Cisco ISE Aruba WLAN / Aruba ClearPass Experience with RF design and Wi-Fi survey tools (Ekahau) Strong knowledge of Cisco SD-WAN (Viptela) In-depth understanding of routing protocols (BGP, OSPF) Strong experience in LAN switching technologies, including: VLANs, STP, RSTP, MSTP EtherChannel, switch stacking QoS, segmentation, and redundancy Experience with carrier WAN, internet services, and cloud networking services Ability to create detailed technical documentation, designs, and operational support models Strong stakeholder management and cross-functional coordination skills Desirable Experience Private 5G networking solutions (e.g. Cradlepoint) Experience with disaster recovery networking architectures Large-scale enterprise network transformation programmes Experience working in regulated or complex enterprise environments
Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft 365 and Windows environments Comfortable dealing directly with users and stakeholders Strong troubleshooting mindset and attention to detail Able to prioritise workload in a fast-paced environment Someone who takes ownership of tickets rather than passing them on Desirable Experience in an MSP environment Experience in a music or entertainment environment Experience with Networks
May 17, 2026
Full time
Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft 365 and Windows environments Comfortable dealing directly with users and stakeholders Strong troubleshooting mindset and attention to detail Able to prioritise workload in a fast-paced environment Someone who takes ownership of tickets rather than passing them on Desirable Experience in an MSP environment Experience in a music or entertainment environment Experience with Networks
Software Engineer Taunton - Hybrid (2 days on site P/W) 38,000 - 45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 17, 2026
Full time
Software Engineer Taunton - Hybrid (2 days on site P/W) 38,000 - 45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Deployment Support (Contract - 1 Month) Location: Primary: Andover Additional: Occasional travel to Barton Stacey Contract Length: Start Date: Monday, 25th May 2026 Approximately 1 month Working Hours: 8:30am - 5:00pm, Monday to Friday 45-minute unpaid lunch break Are you ready to take on an exciting challenge in the world of IT? We are on the lookout for an enthusiastic IT SUpport to join our client's team for a short-term contract! This is your chance to make a significant impact as we embark on a business-wide laptop upgrade programme. What You'll Be Doing: As an IT Deployment Engineer, you will play a vital role in upgrading from Windows 23H2 to the latest Windows 25H2 across 63 endpoint devices. Your expertise will help streamline the deployment process, ensuring a smooth transition with minimal disruption for users. Here's a glimpse of your key responsibilities: Rollout Windows 25H2 across 63 endpoint devices Utilise Clonezilla imaging software for efficient device deployment Create, test, and optimise standardised Windows images tailored to hardware configurations Deploy and implement images to laptops seamlessly Create local and domain user accounts and profiles Join devices to the Active Directory domain Enroll devices into Intune and Microsoft Defender for Endpoint Install additional approved software as required Create backup images for deployed devices Ensure device encryption aligns with company security standards Update IT asset and deployment records accurately Test systems and complete handover to end users Required Skills & Experience: Previous experience in PC/Desktop Support Strong understanding of Domain-joined PCs Proficient knowledge of Active Directory Experience deploying and configuring Windows operating systems Desirable Skills: Familiarity with Clonezilla or similar imaging tools Knowledge of Intune , endpoint security, and device management tools Why Join Us? This is a hands-on, site-based role perfect for someone who enjoys delivering a structured rollout programme while maintaining an excellent end-user experience. You will be part of a dynamic team, working to tight timescales and ensuring that our clients' needs are met with utmost professionalism. If you're ready to make a difference and take on this exciting opportunity, we want to hear from you! How to Apply: To apply, please send your CV and a brief cover letter outlining your relevant experience. Don't miss out on this fantastic opportunity to be part of a vital IT upgrade project! Join us in making technology work for everyone. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2026
Seasonal
IT Deployment Support (Contract - 1 Month) Location: Primary: Andover Additional: Occasional travel to Barton Stacey Contract Length: Start Date: Monday, 25th May 2026 Approximately 1 month Working Hours: 8:30am - 5:00pm, Monday to Friday 45-minute unpaid lunch break Are you ready to take on an exciting challenge in the world of IT? We are on the lookout for an enthusiastic IT SUpport to join our client's team for a short-term contract! This is your chance to make a significant impact as we embark on a business-wide laptop upgrade programme. What You'll Be Doing: As an IT Deployment Engineer, you will play a vital role in upgrading from Windows 23H2 to the latest Windows 25H2 across 63 endpoint devices. Your expertise will help streamline the deployment process, ensuring a smooth transition with minimal disruption for users. Here's a glimpse of your key responsibilities: Rollout Windows 25H2 across 63 endpoint devices Utilise Clonezilla imaging software for efficient device deployment Create, test, and optimise standardised Windows images tailored to hardware configurations Deploy and implement images to laptops seamlessly Create local and domain user accounts and profiles Join devices to the Active Directory domain Enroll devices into Intune and Microsoft Defender for Endpoint Install additional approved software as required Create backup images for deployed devices Ensure device encryption aligns with company security standards Update IT asset and deployment records accurately Test systems and complete handover to end users Required Skills & Experience: Previous experience in PC/Desktop Support Strong understanding of Domain-joined PCs Proficient knowledge of Active Directory Experience deploying and configuring Windows operating systems Desirable Skills: Familiarity with Clonezilla or similar imaging tools Knowledge of Intune , endpoint security, and device management tools Why Join Us? This is a hands-on, site-based role perfect for someone who enjoys delivering a structured rollout programme while maintaining an excellent end-user experience. You will be part of a dynamic team, working to tight timescales and ensuring that our clients' needs are met with utmost professionalism. If you're ready to make a difference and take on this exciting opportunity, we want to hear from you! How to Apply: To apply, please send your CV and a brief cover letter outlining your relevant experience. Don't miss out on this fantastic opportunity to be part of a vital IT upgrade project! Join us in making technology work for everyone. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
May 16, 2026
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
May 16, 2026
Full time
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
SC Cleared Engineer - Short-Term Contract Location: Blackpool (On-Site) Duration: 11/05/2026 - 17/05/2026 (7 days, including weekend) Rate: Competitive (Inside IR35) We are currently recruiting for an SC Cleared Engineer to support a short-term deployment project in Blackpool. This is a hands-on, fast-paced role working alongside an established OSS team. Scope of Work: -Floorwalking to provide end-user support -Patching and resolving technical issues -Triaging incidents and escalating where required -Working collaboratively with the OSS team to ensure smooth operations Requirements: -Active SC Clearance (essential) -Strong desktop/support engineering experience -Excellent troubleshooting and communication skills -Ability to work on-site for the full duration, including weekend coverage If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
May 16, 2026
Contractor
SC Cleared Engineer - Short-Term Contract Location: Blackpool (On-Site) Duration: 11/05/2026 - 17/05/2026 (7 days, including weekend) Rate: Competitive (Inside IR35) We are currently recruiting for an SC Cleared Engineer to support a short-term deployment project in Blackpool. This is a hands-on, fast-paced role working alongside an established OSS team. Scope of Work: -Floorwalking to provide end-user support -Patching and resolving technical issues -Triaging incidents and escalating where required -Working collaboratively with the OSS team to ensure smooth operations Requirements: -Active SC Clearance (essential) -Strong desktop/support engineering experience -Excellent troubleshooting and communication skills -Ability to work on-site for the full duration, including weekend coverage If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
May 16, 2026
Full time
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting