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Ecs Resource Group Ltd
Technical Customer Success Manager
Ecs Resource Group Ltd Shirley, West Midlands
Permanent Position Up to 45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships. Develop a deep understanding of each customer's IT environment, infrastructure, cloud services, security posture, and operational challenges. Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities. Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience. Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders. Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives. Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes. Key Skills/Qualifications Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position. Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner. Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor. Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively. Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
Permanent Position Up to 45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships. Develop a deep understanding of each customer's IT environment, infrastructure, cloud services, security posture, and operational challenges. Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities. Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience. Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders. Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives. Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes. Key Skills/Qualifications Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position. Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner. Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor. Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively. Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Newman Personnel, Recruitment Specialists
Trainee in Tech Support
Newman Personnel, Recruitment Specialists Bishop's Stortford, Hertfordshire
We're working with a friendly, fast-paced and growing business looking to add a new Trainee Technical Support Advisor to their existing technical team. This is a brilliant opportunity offering full training with a great organisation, for someone who enjoys technology, customer interaction and problem-solving and is looking to build a long-term career within a supportive and lively environment. You'll be joining a young, down-to-earth team with lots of banter, training and support, where everyone mucks in together and genuinely enjoys what they do. The business offers real long-term progression opportunities for the right person. Working closely with the Technical Supervisor and wider team, you'll be supporting both business and end users with a variety of customer support queries via email and livechat. What We're Looking For: Good customer service and communication skills Good level of PC experience Team player who is confident and wants to learn Someone who can get to Bishops Stortford and outskirts with east We thank all candidates who take the time to apply - every application is genuinely appreciated and reviewed with care. If your experience closely matches what our client is looking for, we'll be in touch. If you don't hear from us, please assume that on this occasion you haven't been selected, but we truly wish you every success in finding the right next role.
May 17, 2026
Full time
We're working with a friendly, fast-paced and growing business looking to add a new Trainee Technical Support Advisor to their existing technical team. This is a brilliant opportunity offering full training with a great organisation, for someone who enjoys technology, customer interaction and problem-solving and is looking to build a long-term career within a supportive and lively environment. You'll be joining a young, down-to-earth team with lots of banter, training and support, where everyone mucks in together and genuinely enjoys what they do. The business offers real long-term progression opportunities for the right person. Working closely with the Technical Supervisor and wider team, you'll be supporting both business and end users with a variety of customer support queries via email and livechat. What We're Looking For: Good customer service and communication skills Good level of PC experience Team player who is confident and wants to learn Someone who can get to Bishops Stortford and outskirts with east We thank all candidates who take the time to apply - every application is genuinely appreciated and reviewed with care. If your experience closely matches what our client is looking for, we'll be in touch. If you don't hear from us, please assume that on this occasion you haven't been selected, but we truly wish you every success in finding the right next role.
Bell Cornwall Recruitment
Utility Savings Advisor - Work From Home (Flexible Hours)
Bell Cornwall Recruitment
Utility Savings Advisor - Work From Home (Flexible Hours) UK-wide Commission Only (Uncapped) Job Type: Full-time, Part-time, Flexible About the Role Our client is expanding and looking for motivated people who want to help households save money on everyday bills. You'll introduce customers to a trusted UK multi-service provider (23 years established and regulated by Ofgem, Ofcom and the FCA ). This is a work-from-home , fully flexible role with uncapped earnings . No cold calling required. Key Responsibilities Speak with homeowners about reducing their monthly bills Introduce competitively priced energy, broadband, mobile and insurance services Use our simple digital tools and app Work around your existing lifestyle Build long-term, repeat income Person Specification Confident talking to people Motivated, reliable and able to work independently Positive attitude - no previous experience needed Must have a phone, laptop or tablet What You'll Get Uncapped commission Work from home Choose your own hours Full training and ongoing support Supportive team environment Residual income potential Referral bonuses How to Apply We're recruiting across the UK due to continued growth . Click Apply Now to receive more information and begin your onboarding. Utility Savings Advisor - Work From Home (Flexible Hours) (PLEASE DO NOT CALL BELL CORNWALL RECRUITMENT ABOUT THIS OPPORTUNITY. YOUR APPLICATION WILL BE AUTOMATICALLY FORWARDED TO OUR CLIENT WHO WILL CONTACT YOU DIRECTLY) Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 17, 2026
Full time
Utility Savings Advisor - Work From Home (Flexible Hours) UK-wide Commission Only (Uncapped) Job Type: Full-time, Part-time, Flexible About the Role Our client is expanding and looking for motivated people who want to help households save money on everyday bills. You'll introduce customers to a trusted UK multi-service provider (23 years established and regulated by Ofgem, Ofcom and the FCA ). This is a work-from-home , fully flexible role with uncapped earnings . No cold calling required. Key Responsibilities Speak with homeowners about reducing their monthly bills Introduce competitively priced energy, broadband, mobile and insurance services Use our simple digital tools and app Work around your existing lifestyle Build long-term, repeat income Person Specification Confident talking to people Motivated, reliable and able to work independently Positive attitude - no previous experience needed Must have a phone, laptop or tablet What You'll Get Uncapped commission Work from home Choose your own hours Full training and ongoing support Supportive team environment Residual income potential Referral bonuses How to Apply We're recruiting across the UK due to continued growth . Click Apply Now to receive more information and begin your onboarding. Utility Savings Advisor - Work From Home (Flexible Hours) (PLEASE DO NOT CALL BELL CORNWALL RECRUITMENT ABOUT THIS OPPORTUNITY. YOUR APPLICATION WILL BE AUTOMATICALLY FORWARDED TO OUR CLIENT WHO WILL CONTACT YOU DIRECTLY) Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Realise Recruitment
Client Services Administrator
Realise Recruitment
Client Services Administrator Up to 28,000 DOE, poss neg We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients. They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential. Within this busy role your responsibilities will include: Coordinating and scheduling training and qualifications. Maintaining accurate records of all training activities, including attendance, evaluations and feedback. Supporting the development and implementation of training programs. Communicating with trainers and trainees to ensure that all training needs are met. Liaising directly with client and training / qualification suppliers via email, telephone and online meetings. Supporting the evaluation of training effectiveness and making recommendations for improvement. To carry out this role you will require the following: Proven experience as a corporate administrator. An outgoing and personable nature. Excellent organisational and time management skills. Strong attention to detail and accuracy. Ability to work well under pressure and manage multiple priorities. Excellent communication and interpersonal skills. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Experience with Learning Management Systems (LMS) would be nice but is not entirely essential. If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.
May 17, 2026
Full time
Client Services Administrator Up to 28,000 DOE, poss neg We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients. They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential. Within this busy role your responsibilities will include: Coordinating and scheduling training and qualifications. Maintaining accurate records of all training activities, including attendance, evaluations and feedback. Supporting the development and implementation of training programs. Communicating with trainers and trainees to ensure that all training needs are met. Liaising directly with client and training / qualification suppliers via email, telephone and online meetings. Supporting the evaluation of training effectiveness and making recommendations for improvement. To carry out this role you will require the following: Proven experience as a corporate administrator. An outgoing and personable nature. Excellent organisational and time management skills. Strong attention to detail and accuracy. Ability to work well under pressure and manage multiple priorities. Excellent communication and interpersonal skills. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Experience with Learning Management Systems (LMS) would be nice but is not entirely essential. If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.
Opinion Groups
Paid Emails - Work From Home
Opinion Groups
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
May 17, 2026
Full time
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
CCA Recruitment Group
Remote Sales Advisor
CCA Recruitment Group City, Leeds
Job description: Remote Sales Advisor Contract: Full-time, Permanent Salary: 25,506 per year + commission (average monthly earnings 700 extra) Hours: Monday- Friday- no weekend work earliest start time 9.30am and latest finishing time 7pm. Every Friday is an early finish! Remote: Fully remote including training, and all equipment provided. Are you a confident, motivated sales professional who thrives on achieving targets and enjoys speaking to people? We're offering you the chance to join a fast-growing, supportive company where you'll work fully remote Monday to Friday, with excellent earning potential and clear career progression. You'll be part of a dynamic outbound sales team, contacting customers and selling our insurance services. Building rapport is key and hitting sales targets. SO if you are a confident and money hungry, then apply apply apply What We're Looking For At least 1 year of outbound sales experience Strong communication and rapport-building skills Target-driven with a passion for achieving results A customer-first mindset, balancing sales with empathy and care What's On Offer Great bonus to earn with realistic OTE 8,000 per annum 33 days annual leave (including bank holidays), with the option to purchase more Exclusive staff discounts - including retail, gyms, and lifestyle perks All equipment provided for remote working Comprehensive training programme and ongoing coaching Genuine opportunities for career development and progression The role Make outbound calls to customers who have recently purchased products and selling our insurance packages. Offer tailored protection plans in a consultative, customer-focused way Build strong customer relationships, explaining benefits clearly and confidently Consistently achieve individual and team sales targets Full training, remote setup, and progression opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 17, 2026
Full time
Job description: Remote Sales Advisor Contract: Full-time, Permanent Salary: 25,506 per year + commission (average monthly earnings 700 extra) Hours: Monday- Friday- no weekend work earliest start time 9.30am and latest finishing time 7pm. Every Friday is an early finish! Remote: Fully remote including training, and all equipment provided. Are you a confident, motivated sales professional who thrives on achieving targets and enjoys speaking to people? We're offering you the chance to join a fast-growing, supportive company where you'll work fully remote Monday to Friday, with excellent earning potential and clear career progression. You'll be part of a dynamic outbound sales team, contacting customers and selling our insurance services. Building rapport is key and hitting sales targets. SO if you are a confident and money hungry, then apply apply apply What We're Looking For At least 1 year of outbound sales experience Strong communication and rapport-building skills Target-driven with a passion for achieving results A customer-first mindset, balancing sales with empathy and care What's On Offer Great bonus to earn with realistic OTE 8,000 per annum 33 days annual leave (including bank holidays), with the option to purchase more Exclusive staff discounts - including retail, gyms, and lifestyle perks All equipment provided for remote working Comprehensive training programme and ongoing coaching Genuine opportunities for career development and progression The role Make outbound calls to customers who have recently purchased products and selling our insurance packages. Offer tailored protection plans in a consultative, customer-focused way Build strong customer relationships, explaining benefits clearly and confidently Consistently achieve individual and team sales targets Full training, remote setup, and progression opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
ADVANCE TRS
Helpdesk Advisor
ADVANCE TRS Brinsworth, Yorkshire
ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
May 17, 2026
Contractor
ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ackerman Pierce
Homeless Triage Officer
Ackerman Pierce Slough, Berkshire
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
May 17, 2026
Seasonal
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
Butler Rose
Client Manager
Butler Rose Cambridge, Cambridgeshire
Client Manager (Accountancy Practice) Cambridge Up to £50,000 An established and growing accountancy practice is seeking an experienced Client Manager to join its busy Cambridge office. This is a key hire within a high-performing general practice team. The role offers the opportunity to take full ownership of a varied portfolio of SME clients, while working closely with senior leadership on client delivery, team development and ongoing practice growth. Role Responsibilities Managing a diverse portfolio of SME clients including sole traders, partnerships and limited companies. Overseeing the preparation and review of statutory accounts, corporation tax computations and personal tax returns. Acting as the main point of contact for clients, handling queries and providing practical business advice. Reviewing work prepared by juniors and seniors, ensuring accuracy and quality before partner sign-off. Supporting and mentoring junior team members, aiding their development and performance. Managing workflow, deadlines and resourcing across the portfolio. Delivering management accounts, cashflow forecasting and supporting advisory projects where required. Identifying opportunities to improve processes and contribute to the wider development of the practice. Personal Requirements ACA or ACCA qualified. Strong UK general practice experience with exposure to a varied client base. Proven experience managing a portfolio of clients independently. Confident reviewing accounts, tax work and providing client-facing advice. Strong organisational skills and ability to manage competing deadlines. Excellent communication and stakeholder management skills. A proactive and commercially aware mindset. Benefits Competitive salary with progression opportunities. Exposure to a varied and interesting client base. Opportunity to take ownership and step into a senior, client-facing role. Supportive and collaborative team environment. Flexible working options once established in the role. If you're an experienced Assistant Manager or existing Client Manager looking to take the next step in a growing and forward-thinking firm, apply today. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
May 17, 2026
Full time
Client Manager (Accountancy Practice) Cambridge Up to £50,000 An established and growing accountancy practice is seeking an experienced Client Manager to join its busy Cambridge office. This is a key hire within a high-performing general practice team. The role offers the opportunity to take full ownership of a varied portfolio of SME clients, while working closely with senior leadership on client delivery, team development and ongoing practice growth. Role Responsibilities Managing a diverse portfolio of SME clients including sole traders, partnerships and limited companies. Overseeing the preparation and review of statutory accounts, corporation tax computations and personal tax returns. Acting as the main point of contact for clients, handling queries and providing practical business advice. Reviewing work prepared by juniors and seniors, ensuring accuracy and quality before partner sign-off. Supporting and mentoring junior team members, aiding their development and performance. Managing workflow, deadlines and resourcing across the portfolio. Delivering management accounts, cashflow forecasting and supporting advisory projects where required. Identifying opportunities to improve processes and contribute to the wider development of the practice. Personal Requirements ACA or ACCA qualified. Strong UK general practice experience with exposure to a varied client base. Proven experience managing a portfolio of clients independently. Confident reviewing accounts, tax work and providing client-facing advice. Strong organisational skills and ability to manage competing deadlines. Excellent communication and stakeholder management skills. A proactive and commercially aware mindset. Benefits Competitive salary with progression opportunities. Exposure to a varied and interesting client base. Opportunity to take ownership and step into a senior, client-facing role. Supportive and collaborative team environment. Flexible working options once established in the role. If you're an experienced Assistant Manager or existing Client Manager looking to take the next step in a growing and forward-thinking firm, apply today. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Winsearch
Customer Service German Speaking
Winsearch City, Liverpool
Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
May 17, 2026
Seasonal
Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
KD RECRUITMENT
Customer Advisor
KD RECRUITMENT Malton, Yorkshire
Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Advisor to join a well-established and supportive Professional Services business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people s lives when navigating insurance claims. Due to an internal growth, there is now an opportunity for a dedicated Customer Advisor to join the growing in-house customer focused team. You ll be part of a friendly department, working collaboratively to provide outstanding support to clients. What the Customer Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. Experience of working within professional services such as Financial Services / Legal / Accountancy / Insurance etc is preferred. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information 8:30am 5:00pm, Monday to Friday. 22 days holiday + bank holidays. Additional leave given at Christmas. 4% employer contribution pension. Free car parking. Training and development along with supporting with any relevant qualifications. Hybrid working 3:2 is available after training and probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
May 17, 2026
Full time
Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Advisor to join a well-established and supportive Professional Services business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people s lives when navigating insurance claims. Due to an internal growth, there is now an opportunity for a dedicated Customer Advisor to join the growing in-house customer focused team. You ll be part of a friendly department, working collaboratively to provide outstanding support to clients. What the Customer Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. Experience of working within professional services such as Financial Services / Legal / Accountancy / Insurance etc is preferred. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information 8:30am 5:00pm, Monday to Friday. 22 days holiday + bank holidays. Additional leave given at Christmas. 4% employer contribution pension. Free car parking. Training and development along with supporting with any relevant qualifications. Hybrid working 3:2 is available after training and probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
KD RECRUITMENT
Insurance Customer Advisor
KD RECRUITMENT
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts it people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in. We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser. What the Insurance Customer Adviser job involves Speaking to new and existing customers over the telephone and via email Processing and administration of all insurance policies within the department. Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers. Collecting payments in line with the Company and client expectations. Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages Skills required Previous experience or working within Insurance is essential Excellent customer service skills both written and verbal Fully computer literate with MS Office Able to learn new systems and processes Other information Monday to Friday 8.30 5.00 Hybrid working available after initial probation and training 24 days holiday plus bank holidays Additional annual leave is given over Christmas and New Year Healthcare scheme and a death in service policy Car Parking available This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
May 17, 2026
Full time
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts it people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in. We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser. What the Insurance Customer Adviser job involves Speaking to new and existing customers over the telephone and via email Processing and administration of all insurance policies within the department. Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers. Collecting payments in line with the Company and client expectations. Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages Skills required Previous experience or working within Insurance is essential Excellent customer service skills both written and verbal Fully computer literate with MS Office Able to learn new systems and processes Other information Monday to Friday 8.30 5.00 Hybrid working available after initial probation and training 24 days holiday plus bank holidays Additional annual leave is given over Christmas and New Year Healthcare scheme and a death in service policy Car Parking available This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Regen Solutions
HSE ADVISOR - LEATHERHEAD - 12 MONTH FTC - £43,290k
Regen Solutions Fetcham, Surrey
Job Title: HSE ADVISOR (HEALTH SAFETY ENVIRONMENTAL) Location: Leatherhead Salary: 43,290 per annum Sector: Gas Contractor - 12M FTC - Leatherhead office base - 43,290pa - May be opportunity to work remotely 1-2 days a week but will be mostly office based Job Title: QHSE Advisor Location: Leatherhead-Head Office Reports To: Health & Safety Manager PURPOSE: To provide technical and administrative health and safety support to the QHSE Department. NATURE & SCOPE: The Company Group is an established property maintenance and installation organisation, which specialises in providing gas central heating and hot and cold-water services to private, commercial landlords and industrial property owners. We also have various departments supplementing the facilities management requirements of our client's needs, including the adaption of bathroom and reactive maintenance works. ROLE SPECIFICATION: A key technical member of the Health and Safety team supporting the Group's business activities throughout the South East of England (and occasional nationwide travel). Have a working knowledge of the requirements of ISO 9001, ISO 14001 and ISO 45001 and to assist the Health and Safety team in the implementation of these standards throughout the Group. Ideally have a working knowledge of the refurbishment and/or facilities management industry which are the majority of the Company's activities. Carry out Site H&S and Environmental visits and undertake audits at our offices, client properties and our construction sites to monitor compliance and recommend corrective and preventative actions. Maintain an audit and inspection routine for all Company Plant, Equipment and Access equipment. Populate and maintain the Company QHSE records and databases as retrievable documents for audit requirements and the Company's monthly reporting procedures for the Directors and our Clients. Able to prepare Risk Assessments, Method Statements and Health and Safety Plans for all the business activities of the Group. Attend formal training courses in connection with the role as required, and pursue personal development courses. Prepare from established information and then deliver short training courses and Tool Box Talks for Operational Site personnel and office staff. Assist the HSE manager in the day-to day running of the QHSE Dept. The role requires strong organizational skills and initiative to prioritize your workload to meet the QHSE department's commitments and completion schedules. Any other duties that may reasonably be requested by the Health & Safety Manager to fulfil the QHSE department's activities for the Group. HEALTH AND SAFETY RESPONSIBILITIES: The QHSE Advisor will be part of the QHSE Team that supports The Company Group employer's duty to protect the health, safety and welfare of its employees and any other people who might be affected by its business activities. The Company Group must do whatever is reasonably practicable to achieve this. Therefore, making sure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Employees shall work safely and not undertake any actions that adversely affect the safety of themselves and/or anyone affected by their actions as defined by the Health and Safety at Work Act. Co-operate with your Manager to make sure you get proper training and you understand and follow the company's health and safety policies. Observe any notices and instructions provided to an employee in respect of potential risks in their working environment. Comply with company policy and procedures in respect of correct use of PPE and any specific safety equipment issued to them. Take full responsibility to contact your Manager / head of Department of any health and safety incidents and substandard working practices which might affect safety of personnel including any near misses. Escalation of any issue should be direct to the QHSE department at Head Office. Report any injuries, strains or illnesses you suffer as a result of doing your job, your employer may need to change the way you work. Clearly communicate any Health and Safety information provided to you and ensure that it is fully understood by all other employees to whom it is relevant. QUALIFICATIONS, KNOWLEDGE, SKILLS AND EXPERIENCE: PROFESSIONAL QUALIFICATIONS NEBOSH General Certificate or NEBOSH Construction certificate (or willing to work towards either) Essential Minimum 5 GCSE's or equivalent, Grades A - C (including English & Math) Essential Level 5 Diploma in Occupational Health & Safety and above (or willing to work towards) Desirable City & Guilds Level 3 and above (or willing to work towards) Desirable Chartered Institute of Environmental Health level 2/3 and above (or willing to work towards) Desirable HEALTH & SAFETY INDUSTRY QUALIFICATIONS CITB Site Supervisor or Site Manager Essential CITB Scaffolder Inspector Desirable Fire Risk Assessment Certificate Desirable Asbestos Management Certificate Desirable PASMA - Scaffold Tower Certificate Desirable Confined Spaces Certificate Desirable Face Fit Masks Certificate Desirable First Aid at Work (1 or 3-Day) training achievement Desirable ACS Gas Qualification Desirable EXPERIENCE Minimum of 3 years' experience as a Health and Safety Practitioner. Essential Experience of high volume/high pressure work environments Desirable Experience of working in a multi-sited company Essential ISO Internal Auditor Desirable KNOWLEDGE and SKILLS Articulate and confident communication and customer service skills -in order to explain health and safety processes to a range of people and to give presentations to groups Essential Able to work alone as a self-starter and work within the requirements of a team Essential The ability to understand and analyse reporting systems' data and present it simply and accurately. Essential Ability to work professionally under pressure Essential Results focused - to see a project through to its successful completion Essential Full and valid driving licence. Essential If you feel as so this HSE Advisor role is suitable to your skillset - Please apply to this role here or email your CV directly to:
May 17, 2026
Contractor
Job Title: HSE ADVISOR (HEALTH SAFETY ENVIRONMENTAL) Location: Leatherhead Salary: 43,290 per annum Sector: Gas Contractor - 12M FTC - Leatherhead office base - 43,290pa - May be opportunity to work remotely 1-2 days a week but will be mostly office based Job Title: QHSE Advisor Location: Leatherhead-Head Office Reports To: Health & Safety Manager PURPOSE: To provide technical and administrative health and safety support to the QHSE Department. NATURE & SCOPE: The Company Group is an established property maintenance and installation organisation, which specialises in providing gas central heating and hot and cold-water services to private, commercial landlords and industrial property owners. We also have various departments supplementing the facilities management requirements of our client's needs, including the adaption of bathroom and reactive maintenance works. ROLE SPECIFICATION: A key technical member of the Health and Safety team supporting the Group's business activities throughout the South East of England (and occasional nationwide travel). Have a working knowledge of the requirements of ISO 9001, ISO 14001 and ISO 45001 and to assist the Health and Safety team in the implementation of these standards throughout the Group. Ideally have a working knowledge of the refurbishment and/or facilities management industry which are the majority of the Company's activities. Carry out Site H&S and Environmental visits and undertake audits at our offices, client properties and our construction sites to monitor compliance and recommend corrective and preventative actions. Maintain an audit and inspection routine for all Company Plant, Equipment and Access equipment. Populate and maintain the Company QHSE records and databases as retrievable documents for audit requirements and the Company's monthly reporting procedures for the Directors and our Clients. Able to prepare Risk Assessments, Method Statements and Health and Safety Plans for all the business activities of the Group. Attend formal training courses in connection with the role as required, and pursue personal development courses. Prepare from established information and then deliver short training courses and Tool Box Talks for Operational Site personnel and office staff. Assist the HSE manager in the day-to day running of the QHSE Dept. The role requires strong organizational skills and initiative to prioritize your workload to meet the QHSE department's commitments and completion schedules. Any other duties that may reasonably be requested by the Health & Safety Manager to fulfil the QHSE department's activities for the Group. HEALTH AND SAFETY RESPONSIBILITIES: The QHSE Advisor will be part of the QHSE Team that supports The Company Group employer's duty to protect the health, safety and welfare of its employees and any other people who might be affected by its business activities. The Company Group must do whatever is reasonably practicable to achieve this. Therefore, making sure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Employees shall work safely and not undertake any actions that adversely affect the safety of themselves and/or anyone affected by their actions as defined by the Health and Safety at Work Act. Co-operate with your Manager to make sure you get proper training and you understand and follow the company's health and safety policies. Observe any notices and instructions provided to an employee in respect of potential risks in their working environment. Comply with company policy and procedures in respect of correct use of PPE and any specific safety equipment issued to them. Take full responsibility to contact your Manager / head of Department of any health and safety incidents and substandard working practices which might affect safety of personnel including any near misses. Escalation of any issue should be direct to the QHSE department at Head Office. Report any injuries, strains or illnesses you suffer as a result of doing your job, your employer may need to change the way you work. Clearly communicate any Health and Safety information provided to you and ensure that it is fully understood by all other employees to whom it is relevant. QUALIFICATIONS, KNOWLEDGE, SKILLS AND EXPERIENCE: PROFESSIONAL QUALIFICATIONS NEBOSH General Certificate or NEBOSH Construction certificate (or willing to work towards either) Essential Minimum 5 GCSE's or equivalent, Grades A - C (including English & Math) Essential Level 5 Diploma in Occupational Health & Safety and above (or willing to work towards) Desirable City & Guilds Level 3 and above (or willing to work towards) Desirable Chartered Institute of Environmental Health level 2/3 and above (or willing to work towards) Desirable HEALTH & SAFETY INDUSTRY QUALIFICATIONS CITB Site Supervisor or Site Manager Essential CITB Scaffolder Inspector Desirable Fire Risk Assessment Certificate Desirable Asbestos Management Certificate Desirable PASMA - Scaffold Tower Certificate Desirable Confined Spaces Certificate Desirable Face Fit Masks Certificate Desirable First Aid at Work (1 or 3-Day) training achievement Desirable ACS Gas Qualification Desirable EXPERIENCE Minimum of 3 years' experience as a Health and Safety Practitioner. Essential Experience of high volume/high pressure work environments Desirable Experience of working in a multi-sited company Essential ISO Internal Auditor Desirable KNOWLEDGE and SKILLS Articulate and confident communication and customer service skills -in order to explain health and safety processes to a range of people and to give presentations to groups Essential Able to work alone as a self-starter and work within the requirements of a team Essential The ability to understand and analyse reporting systems' data and present it simply and accurately. Essential Ability to work professionally under pressure Essential Results focused - to see a project through to its successful completion Essential Full and valid driving licence. Essential If you feel as so this HSE Advisor role is suitable to your skillset - Please apply to this role here or email your CV directly to:
UK Staffing Group Limited
Sales Advisor
UK Staffing Group Limited Wythenshawe, Manchester
Sales Advisor - Financial Services Location: Near Manchester Airport (Hybrid post-probation) Salary: upto 30k base + Commission + Benefits Hours: 37.5 hours per week About the Company Manchester Staff are delighted to be partnering with a growing and forward-thinking organisation within the financial services sector, specialising in mergers & acquisitions (M&A). The business offers a modern, high-performance environment with a strong focus on development, collaboration, and long-term career progression. The team is supportive, ambitious, and provides an excellent platform for individuals looking to build a career in financial services. The Opportunity This is an exciting entry-level opportunity to break into financial services and M&A. As a Sales Advisor, you will focus on outbound calling, lead generation, and building relationships with financial advice firms, while supporting the wider team in identifying acquisition opportunities and progressing deals. Key Responsibilities Make outbound calls to financial advice firms Build relationships with business owners and decision-makers Research and identify potential acquisition targets Qualify leads and book meetings Maintain accurate records and pipeline activity Support the wider team with admin and project work About You Confident and professional telephone manner Target-driven, resilient, and motivated Strong communication and organisational skills Eager to build a career in financial services / M&A Sales or customer-facing experience beneficial What's on Offer Competitive base salary + performance-based bonus Structured training and ongoing mentorship Clear progression opportunities Exposure to M&A and deal processes 25 days holiday + bank holidays Hybrid working after probation Supportive and collaborative team environment Ready to Apply? If you're ambitious, driven, and looking to start a career in a high-growth sector, this could be your ideal next step. Interviews are taking place now, don't miss out. Manchester Staff acts as an employment agency and employment business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.
May 17, 2026
Full time
Sales Advisor - Financial Services Location: Near Manchester Airport (Hybrid post-probation) Salary: upto 30k base + Commission + Benefits Hours: 37.5 hours per week About the Company Manchester Staff are delighted to be partnering with a growing and forward-thinking organisation within the financial services sector, specialising in mergers & acquisitions (M&A). The business offers a modern, high-performance environment with a strong focus on development, collaboration, and long-term career progression. The team is supportive, ambitious, and provides an excellent platform for individuals looking to build a career in financial services. The Opportunity This is an exciting entry-level opportunity to break into financial services and M&A. As a Sales Advisor, you will focus on outbound calling, lead generation, and building relationships with financial advice firms, while supporting the wider team in identifying acquisition opportunities and progressing deals. Key Responsibilities Make outbound calls to financial advice firms Build relationships with business owners and decision-makers Research and identify potential acquisition targets Qualify leads and book meetings Maintain accurate records and pipeline activity Support the wider team with admin and project work About You Confident and professional telephone manner Target-driven, resilient, and motivated Strong communication and organisational skills Eager to build a career in financial services / M&A Sales or customer-facing experience beneficial What's on Offer Competitive base salary + performance-based bonus Structured training and ongoing mentorship Clear progression opportunities Exposure to M&A and deal processes 25 days holiday + bank holidays Hybrid working after probation Supportive and collaborative team environment Ready to Apply? If you're ambitious, driven, and looking to start a career in a high-growth sector, this could be your ideal next step. Interviews are taking place now, don't miss out. Manchester Staff acts as an employment agency and employment business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.
EE
Sales Associate
EE Threemilestone, Cornwall
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 17, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
AFH Wealth Management
Client Services Manager
AFH Wealth Management Cardiff, South Glamorgan
Client Services Manager An opportunity to join AFH Wealth Management, one of the UK's leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business and support our strong growth plans. This is a full-time, permanent opportunity and in return, you will receive a competitive salary and range of benefits click apply for full job details
May 17, 2026
Full time
Client Services Manager An opportunity to join AFH Wealth Management, one of the UK's leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business and support our strong growth plans. This is a full-time, permanent opportunity and in return, you will receive a competitive salary and range of benefits click apply for full job details
Assistant Financial Planner
Four Squared Leicester, Leicestershire
Assistant Financial Planner Location; Leicestershire Salary; Circa £45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required produce a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to discuss to be considered for this role, please email your cv to or feel free to call me on .If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
May 17, 2026
Full time
Assistant Financial Planner Location; Leicestershire Salary; Circa £45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required produce a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to discuss to be considered for this role, please email your cv to or feel free to call me on .If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Employment Specialists Ltd
Trainee Account Handler
Employment Specialists Ltd Ipswich, Suffolk
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
May 17, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
Customer Service Advisor
Four Squared Worcester, Worcestershire
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately.Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face-to-face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer-facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you're passionate about delivering outstanding customer service and are looking to join a company that values its people, we'd love to hear from you. To apply , please submit your CV to
May 17, 2026
Seasonal
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately.Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face-to-face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer-facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you're passionate about delivering outstanding customer service and are looking to join a company that values its people, we'd love to hear from you. To apply , please submit your CV to
Veolia
Senior Risk & Assurance Advisor
Veolia
Senior Risk & Assurance Advisor Salary: region of £50,000 depending on experience, plus car/allowance £6,600, 20% bonus and other Veolia benefits Grade: 6.1 Location: Northwest based with national travel When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Actively support the business on R&A matters by conducting regular site visits (as per the SLA), assure the business the right standards are in place, undertake regular audits and monitor progress against the site improvement plans. Engage with stakeholder teams to identify further improvements and provide solutions. To work closely with the R&A Manager to support and liaise with external stakeholders, regulators and customers, providing technical support and expertise to the business on matters such as construction, temporary works and isolations, etc. To liaise with clients and support and advise on industry best practices. Mentor the R&A Advisors on their skills / expertise or assisting with specific tasks such as event investigations and deputising for the R&A Manager when required. What we're looking for: NEBOSH General Certificate and Environmental Certificate IEMA Internal Auditor Training Experience of different operational activities and the ability to influence key stakeholders on site Good knowledge of CDM and temporary works awareness An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 17, 2026
Full time
Senior Risk & Assurance Advisor Salary: region of £50,000 depending on experience, plus car/allowance £6,600, 20% bonus and other Veolia benefits Grade: 6.1 Location: Northwest based with national travel When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Actively support the business on R&A matters by conducting regular site visits (as per the SLA), assure the business the right standards are in place, undertake regular audits and monitor progress against the site improvement plans. Engage with stakeholder teams to identify further improvements and provide solutions. To work closely with the R&A Manager to support and liaise with external stakeholders, regulators and customers, providing technical support and expertise to the business on matters such as construction, temporary works and isolations, etc. To liaise with clients and support and advise on industry best practices. Mentor the R&A Advisors on their skills / expertise or assisting with specific tasks such as event investigations and deputising for the R&A Manager when required. What we're looking for: NEBOSH General Certificate and Environmental Certificate IEMA Internal Auditor Training Experience of different operational activities and the ability to influence key stakeholders on site Good knowledge of CDM and temporary works awareness An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

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