ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
May 17, 2026
Contractor
ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Access to hotel gym facilities A day in the life of As our Night manager you'll be responsible for overseeing the operations of the hotel during overnight hours. This role involves managing the front desk, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff. You will play a vital role in ensuring the hotel runs smoothly and efficiently during overnight hours, focusing on guest satisfaction and safety. As an integral part of nighttime operations in the hotel, your role extends beyond the front desk! You'll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first-class customer service skills and exemplary teamwork. What do we need from you? Flexibility and adaptability: This role requires flexibility and adaptability to work overnight hours, handle unexpected situations, and adjust to changes in hotel operations. Leadership skills: You'll need to possess strong leadership skills to manage overnight staff, delegate tasks, and ensure the smooth running of hotel operations. Customer service skills: As the main point of contact for our guests during night hours, you'll need excellent customer service skills to provide guests with a satisfactory experience, address complaints, and resolve conflicts. Communication skills: Communication is key and as the night manager in our hotel, you should have excellent communication skills to interact with guests, staff, and management, whether it's in person, over the phone, or through written communication. Knowledge of hotel operations: As the senior manager at the hotel during night hours you need a basic understanding of hotel operations, including front desk procedures, housekeeping, maintenance, and security. You'll also need to be well versed with hotel software systems and financial management processes. Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.
May 17, 2026
Full time
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Access to hotel gym facilities A day in the life of As our Night manager you'll be responsible for overseeing the operations of the hotel during overnight hours. This role involves managing the front desk, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff. You will play a vital role in ensuring the hotel runs smoothly and efficiently during overnight hours, focusing on guest satisfaction and safety. As an integral part of nighttime operations in the hotel, your role extends beyond the front desk! You'll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first-class customer service skills and exemplary teamwork. What do we need from you? Flexibility and adaptability: This role requires flexibility and adaptability to work overnight hours, handle unexpected situations, and adjust to changes in hotel operations. Leadership skills: You'll need to possess strong leadership skills to manage overnight staff, delegate tasks, and ensure the smooth running of hotel operations. Customer service skills: As the main point of contact for our guests during night hours, you'll need excellent customer service skills to provide guests with a satisfactory experience, address complaints, and resolve conflicts. Communication skills: Communication is key and as the night manager in our hotel, you should have excellent communication skills to interact with guests, staff, and management, whether it's in person, over the phone, or through written communication. Knowledge of hotel operations: As the senior manager at the hotel during night hours you need a basic understanding of hotel operations, including front desk procedures, housekeeping, maintenance, and security. You'll also need to be well versed with hotel software systems and financial management processes. Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
May 17, 2026
Full time
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
Yard Manager We are currently recruiting on behalf of a well-established and highly respected supplier within the construction and plant hire sector, who are looking to appoint a hands-on Yard Manager at their busy depot in Stratford-upon-Avon. Benefits: Location : Stratford-upon-Avon Hours of work: Monday to Friday, 7:30am 4:30pm Salary: OTE 37,000 - 40,000 including bonus Pension scheme 25 days holiday + Bank Holidays Long-term, stable opportunity with a growing business The Opportunity This is not a desk-based management role. The successful candidate will be working outdoors, leading from the front, and fully involved in the day-to-day running of the yard. The role is physically demanding and labour-intensive, involving manual handling and working in all weather conditions. This position would suit someone from a yard, construction, or plant hire background who is used to a hands-on environment. Key Responsibilities Managing the day-to-day operations of a busy yard Operating telehandlers (essential daily requirement) Loading and unloading vehicles Stock control and yard organisation Supervising and leading a small team of operatives Maintaining health & safety standards at all times Managing paperwork and operational records Coordinating maintenance of equipment and yard resources Liaising with agencies for additional staffing when required Reporting into senior management on performance and operations Requirements Proven experience operating telehandlers (licence essential) Previous experience in a yard supervisor / manager role Background in construction, plant hire, or similar environment Strong leadership and team management skills Comfortable with manual, hands-on work Physically fit and used to working outdoors year-round Basic IT skills (Outlook / Excel) Full UK driving licence If you're a hands-on Yard Supervisor or Manager looking for a role where you can take real ownership and lead from the front, we'd love to hear from you.
May 17, 2026
Full time
Yard Manager We are currently recruiting on behalf of a well-established and highly respected supplier within the construction and plant hire sector, who are looking to appoint a hands-on Yard Manager at their busy depot in Stratford-upon-Avon. Benefits: Location : Stratford-upon-Avon Hours of work: Monday to Friday, 7:30am 4:30pm Salary: OTE 37,000 - 40,000 including bonus Pension scheme 25 days holiday + Bank Holidays Long-term, stable opportunity with a growing business The Opportunity This is not a desk-based management role. The successful candidate will be working outdoors, leading from the front, and fully involved in the day-to-day running of the yard. The role is physically demanding and labour-intensive, involving manual handling and working in all weather conditions. This position would suit someone from a yard, construction, or plant hire background who is used to a hands-on environment. Key Responsibilities Managing the day-to-day operations of a busy yard Operating telehandlers (essential daily requirement) Loading and unloading vehicles Stock control and yard organisation Supervising and leading a small team of operatives Maintaining health & safety standards at all times Managing paperwork and operational records Coordinating maintenance of equipment and yard resources Liaising with agencies for additional staffing when required Reporting into senior management on performance and operations Requirements Proven experience operating telehandlers (licence essential) Previous experience in a yard supervisor / manager role Background in construction, plant hire, or similar environment Strong leadership and team management skills Comfortable with manual, hands-on work Physically fit and used to working outdoors year-round Basic IT skills (Outlook / Excel) Full UK driving licence If you're a hands-on Yard Supervisor or Manager looking for a role where you can take real ownership and lead from the front, we'd love to hear from you.
Engineering Manager (Electrical Bias) Chesterfield £55,000 Days Are you an experienced Engineering Manager with a strong electrical background looking for a role where you can stay hands-on while leading a team? This is a brilliant opportunity to join a forward-thinking manufacturing business in Chesterfield, offering a genuine 50/50 split between hands-on engineering and people management. The Role As Engineering Manager, you'll take ownership of the day-to-day engineering function within a close-knit, collaborative team. You'll be equally comfortable picking up the tools as you are leading and developing your engineers - this isn't a desk-only role, and the business values a manager who leads from the front. Managing and mentoring a small engineering team Hands-on fault-finding, maintenance, and improvement work across electrical systems Driving PPM schedules and reactive maintenance activities Identifying and delivering continuous improvement projects Working closely with operations and production to minimise downtime Supporting the development and upskilling of your team What We're Looking For Strong electrical bias with a recognised qualification (City & Guilds, HNC/HND, or equivalent) Proven background in a manufacturing or industrial engineering environment Previous supervisory or management experience - or a senior engineer ready to step up Comfortable in a hands-on, fast-paced environment A natural leader with strong communication skills The Package Salary: £55,000 Days-based role - no shifts Small, stable team with a supportive culture Real autonomy and influence over the engineering function If you feel this is of interest please send your CV directly to dan at or call for a confidential discussion on
May 17, 2026
Full time
Engineering Manager (Electrical Bias) Chesterfield £55,000 Days Are you an experienced Engineering Manager with a strong electrical background looking for a role where you can stay hands-on while leading a team? This is a brilliant opportunity to join a forward-thinking manufacturing business in Chesterfield, offering a genuine 50/50 split between hands-on engineering and people management. The Role As Engineering Manager, you'll take ownership of the day-to-day engineering function within a close-knit, collaborative team. You'll be equally comfortable picking up the tools as you are leading and developing your engineers - this isn't a desk-only role, and the business values a manager who leads from the front. Managing and mentoring a small engineering team Hands-on fault-finding, maintenance, and improvement work across electrical systems Driving PPM schedules and reactive maintenance activities Identifying and delivering continuous improvement projects Working closely with operations and production to minimise downtime Supporting the development and upskilling of your team What We're Looking For Strong electrical bias with a recognised qualification (City & Guilds, HNC/HND, or equivalent) Proven background in a manufacturing or industrial engineering environment Previous supervisory or management experience - or a senior engineer ready to step up Comfortable in a hands-on, fast-paced environment A natural leader with strong communication skills The Package Salary: £55,000 Days-based role - no shifts Small, stable team with a supportive culture Real autonomy and influence over the engineering function If you feel this is of interest please send your CV directly to dan at or call for a confidential discussion on
Renewable Energy Administrator Location: Ellesmere, SY12 0AN Salary: Competitive depending on experience Contract: Full time, Permanent Hours: Monday Friday 8am-5pm Saturday 9am-12pm one day per month Benefits: Company pension, 29 days holiday (additional holidays allocated on length of service), loyalty scheme We are looking for an ambitious individual with a willingness to learn to join our renewable energy department at Princes LHS in Ellesmere. The ideal candidate would be someone who is friendly, dedicated and wants to work in a fast-paced office environment, dealing with customers both over the telephone as well as in our Renewable Energy Showroom. You will be trained in house and will gain experience working within our renewable energy department, shadowing the rest of the team & assisting as and when required. This role involves: • Customer service and handling general enquiries face to face, over the phone and email advising customers on the best renewable solution for them • Assisting the Solar PV/Battery & heat pump managers • Providing customer quotations using our desktop software. • Updating the office job systems and customer records • Registering installation works with governing bodies using online portals • Assisting in helping to develop an already busy department in an industry which is experiencing rapid growth • Learn about the various different types of renewable energy solutions such as heat pumps, solar PV, battery storage. • Compile customer handover packs following completion of works, • Upload photo evidence in association with ongoing contract works for grants. • Liaise with our social media manager, providing information for social medial posts including taking photo s of installations and obtaining customer testimonials. • Following up on quotes sent. Previous Experience: Experience of the renewable energy sector is not essential as training will be given, however previous experience would be beneficial. Previous experience in an administration role is essential, please do not apply if you have no office admin experience.
May 17, 2026
Full time
Renewable Energy Administrator Location: Ellesmere, SY12 0AN Salary: Competitive depending on experience Contract: Full time, Permanent Hours: Monday Friday 8am-5pm Saturday 9am-12pm one day per month Benefits: Company pension, 29 days holiday (additional holidays allocated on length of service), loyalty scheme We are looking for an ambitious individual with a willingness to learn to join our renewable energy department at Princes LHS in Ellesmere. The ideal candidate would be someone who is friendly, dedicated and wants to work in a fast-paced office environment, dealing with customers both over the telephone as well as in our Renewable Energy Showroom. You will be trained in house and will gain experience working within our renewable energy department, shadowing the rest of the team & assisting as and when required. This role involves: • Customer service and handling general enquiries face to face, over the phone and email advising customers on the best renewable solution for them • Assisting the Solar PV/Battery & heat pump managers • Providing customer quotations using our desktop software. • Updating the office job systems and customer records • Registering installation works with governing bodies using online portals • Assisting in helping to develop an already busy department in an industry which is experiencing rapid growth • Learn about the various different types of renewable energy solutions such as heat pumps, solar PV, battery storage. • Compile customer handover packs following completion of works, • Upload photo evidence in association with ongoing contract works for grants. • Liaise with our social media manager, providing information for social medial posts including taking photo s of installations and obtaining customer testimonials. • Following up on quotes sent. Previous Experience: Experience of the renewable energy sector is not essential as training will be given, however previous experience would be beneficial. Previous experience in an administration role is essential, please do not apply if you have no office admin experience.
As a Billing Manager at Step Teachers, you will be based in our London office in Barnet N20 while taking responsibility for managing an established client base across Hertfordshire and developing new business into Buckinghamshire. This is a hands on role where you will lead a small team and personally manage a warm desk of existing clients. The role is ideal for a commercially minded manager who enjoys building structure, strengthening relationships, and growing desk performance over time. You will retain and develop existing clients while expanding activity across the region, with a clear objective to grow billed days to 300 and beyond. Key ResponsibilitiesTeam Leadership Manage, support, and develop a small team, setting clear expectations and priorities Provide day to day guidance, coaching, and oversight Act as an escalation point for operational or client related challenges Desk Ownership and Regional Growth Manage a warm desk of existing school clients across Hertfordshire Retain and strengthen long term client relationships Identify opportunities to increase bookings within existing accounts Develop business into Buckinghamshire as part of wider desk growth Work towards growing the desk to 300 plus days worked through structured planning and client engagement Billing and Commercial Oversight Maintain oversight of billing activity across your desk and team Ensure timesheets, rates, and invoicing are accurate and compliant Work closely with payroll and finance to ensure smooth end to end processes Handle billing and client queries in a professional and timely manner About You Experience in education recruitment with responsibility for a billing desk Some people management or mentoring experience or readiness to step into management Comfortable managing existing relationships while driving growth Commercially aware with a clear understanding of billed days and desk performance Organised, resilient, and able to balance management responsibilities with personal billing What We Offer Competitive basic salary with commission London office base with regional responsibility A warm desk with established client relationships Opportunity to shape and grow a desk and a small team Clear progression within a respected education recruitment business Supportive leadership and collaborative working environment If you are looking for a billing led management role where you can take ownership, develop people, and grow a regional desk with real potential, we would love to hear from you. Apply now to join Step Teachers as a Billing Manager based in our London Barnet office.
May 16, 2026
Full time
As a Billing Manager at Step Teachers, you will be based in our London office in Barnet N20 while taking responsibility for managing an established client base across Hertfordshire and developing new business into Buckinghamshire. This is a hands on role where you will lead a small team and personally manage a warm desk of existing clients. The role is ideal for a commercially minded manager who enjoys building structure, strengthening relationships, and growing desk performance over time. You will retain and develop existing clients while expanding activity across the region, with a clear objective to grow billed days to 300 and beyond. Key ResponsibilitiesTeam Leadership Manage, support, and develop a small team, setting clear expectations and priorities Provide day to day guidance, coaching, and oversight Act as an escalation point for operational or client related challenges Desk Ownership and Regional Growth Manage a warm desk of existing school clients across Hertfordshire Retain and strengthen long term client relationships Identify opportunities to increase bookings within existing accounts Develop business into Buckinghamshire as part of wider desk growth Work towards growing the desk to 300 plus days worked through structured planning and client engagement Billing and Commercial Oversight Maintain oversight of billing activity across your desk and team Ensure timesheets, rates, and invoicing are accurate and compliant Work closely with payroll and finance to ensure smooth end to end processes Handle billing and client queries in a professional and timely manner About You Experience in education recruitment with responsibility for a billing desk Some people management or mentoring experience or readiness to step into management Comfortable managing existing relationships while driving growth Commercially aware with a clear understanding of billed days and desk performance Organised, resilient, and able to balance management responsibilities with personal billing What We Offer Competitive basic salary with commission London office base with regional responsibility A warm desk with established client relationships Opportunity to shape and grow a desk and a small team Clear progression within a respected education recruitment business Supportive leadership and collaborative working environment If you are looking for a billing led management role where you can take ownership, develop people, and grow a regional desk with real potential, we would love to hear from you. Apply now to join Step Teachers as a Billing Manager based in our London Barnet office.
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
May 16, 2026
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
May 16, 2026
Full time
Job Title: C#/.NET Software Engineer Location: South Cambridgeshire Salary: Up to 70,000 Working Pattern: Hybrid 2 days in office This is a brilliant opportunity for aC#/.NET engineer to join a fast-growing technology company whose software is used by scientists and engineers across the world. You'll be writing code that drives real machines connecting instrumentation, automation systems, and digital workflows that power cutting-edge scientific processes. It's a genuinely hands-on role where your work has direct, visible impact. The Role You'll design and build high-quality software across desktop, embedded, and server environments, working alongside a talented team of architects, engineers, and product managers to deliver robust, user-focused solutions. You'll also contribute to architectural decisions and mentor junior developers. Requirements Strong C#/.NET development experience Strong knowledge of software design principles, testing and DevOps pipelines Experience building Windows applications with XAML Familiarity with IoT protocols such as MQTT and OPC/UA SQL databases and Linux OS experience Comfortable working with AI tools If this role is of interest, please apply below.
Business Development Manager Oxford East Leading Telecoms Reseller £35k - £40k Base Salary £385 Car Allowance OTE £70k+ We are exclusively partnering with a high-growth Telecoms Reseller looking to appoint an ambitious Business Development Manager to spearhead their expansion in the Oxford East region. This is a fantastic opportunity for a "hunter" who wants the best of both worlds: the agility of a specialist reseller and the backing of Tier 1 partnerships with 3CX, Gamma, and Voiceflex. The Role: 80% Hunter, 100% Ownership This is a field-based sales role designed for a pro-active closer. You will be responsible for identifying, prospecting, and closing new business opportunities across Hosted Voice, Connectivity, and Mobile. Autonomy: 2 days office-based (collaboration/admin) and 3 days on the road/home-based. Lead Support: While the business provides a stream of qualified leads ( 20%), the successful candidate will be a self-starter capable of generating 80% of their own pipeline this can be net new business or up selling and cross selling to the large existing base of Managed Print clients. Portfolio Management: Uniquely, you keep the accounts you win. This allows you to nurture long-term relationships and maximize the lifetime value of your desk. The Numbers Base Salary: £35,000 £40,000 (depending on experience). Car Package: Choice of a Company Car or a £385pcm Car Allowance. Ramp-up Targets: Months 1-3: £4k GP target to get you up to speed. Month 4 onwards: £8k GP (TCV) ongoing target. What We re Looking For Our client is looking for a specialist, not a generalist. You must be able to talk the talk when it comes to modern Unified Communications. Proven experience selling Hosted Voice (ideally Gamma, 3CX, or Voiceflex platforms, however experience with other platforms is fine). A proven ability to self-generate leads and knock on doors (physical and digital). Experience selling Mobile and Data/Connectivity solutions alongside VoIP. Location: Based within commutable distance of East Oxford The Hiring Process Our client is looking for a June 1st start date ideally but can extend if needed for notice period. The process is streamlined and decisive: Phase 1: Face-to-face meeting with the Hiring Manager . Phase 2: Final interview with Sales Manager and the Sales Director. How to Apply If you have the telecoms experience and the drive to hit an £8k monthly target, please submit your CV today for an initial confidential discussion.
May 16, 2026
Full time
Business Development Manager Oxford East Leading Telecoms Reseller £35k - £40k Base Salary £385 Car Allowance OTE £70k+ We are exclusively partnering with a high-growth Telecoms Reseller looking to appoint an ambitious Business Development Manager to spearhead their expansion in the Oxford East region. This is a fantastic opportunity for a "hunter" who wants the best of both worlds: the agility of a specialist reseller and the backing of Tier 1 partnerships with 3CX, Gamma, and Voiceflex. The Role: 80% Hunter, 100% Ownership This is a field-based sales role designed for a pro-active closer. You will be responsible for identifying, prospecting, and closing new business opportunities across Hosted Voice, Connectivity, and Mobile. Autonomy: 2 days office-based (collaboration/admin) and 3 days on the road/home-based. Lead Support: While the business provides a stream of qualified leads ( 20%), the successful candidate will be a self-starter capable of generating 80% of their own pipeline this can be net new business or up selling and cross selling to the large existing base of Managed Print clients. Portfolio Management: Uniquely, you keep the accounts you win. This allows you to nurture long-term relationships and maximize the lifetime value of your desk. The Numbers Base Salary: £35,000 £40,000 (depending on experience). Car Package: Choice of a Company Car or a £385pcm Car Allowance. Ramp-up Targets: Months 1-3: £4k GP target to get you up to speed. Month 4 onwards: £8k GP (TCV) ongoing target. What We re Looking For Our client is looking for a specialist, not a generalist. You must be able to talk the talk when it comes to modern Unified Communications. Proven experience selling Hosted Voice (ideally Gamma, 3CX, or Voiceflex platforms, however experience with other platforms is fine). A proven ability to self-generate leads and knock on doors (physical and digital). Experience selling Mobile and Data/Connectivity solutions alongside VoIP. Location: Based within commutable distance of East Oxford The Hiring Process Our client is looking for a June 1st start date ideally but can extend if needed for notice period. The process is streamlined and decisive: Phase 1: Face-to-face meeting with the Hiring Manager . Phase 2: Final interview with Sales Manager and the Sales Director. How to Apply If you have the telecoms experience and the drive to hit an £8k monthly target, please submit your CV today for an initial confidential discussion.
MP Jobs Ltd t/a MP Recruitment Group
Ambrosden, Oxfordshire
Overview Reporting to the Finance Manager, the Accounts Assistant will support the finance function through the preparation and processing of financial transactions using Sage and other accounting software. The role includes managing the department inbox, maintaining electronic records, filing documentation, and assisting with other ad hoc finance duties as required. The successful candidate will be responsible for maintaining the confidentiality of sensitive company information at all times. Duties & Responsibilities Cashbook Accurately record all bank and cash transactions Perform bank and account reconciliations Complete foreign currency revaluations Manage petty cash and foreign currency records Assist with month-end ledger reconciliations Sales Ledger & Credit Control Monitor sales invoices produced by the Export Team Produce customer statements Support credit control activities and outstanding debt collection Assist with month-end ledger reconciliations Purchase Ledger Collate and check supplier invoices, despatch notes, and supporting documentation for processing Raise purchase orders Process supplier invoices and credit notes within the finance system Scan and electronically file supplier documentation Analyse staff expenses and corporate card expenditure Assist with month-end ledger reconciliations Payment Runs & Creditor Reviews Prepare and process supplier payments in line with company financial procedures Support month-end ledger reconciliations General Responsibilities Maintain work instructions for finance department processes Ensure documents are correctly filed and securely stored within the company network Undertake training as required Confidentiality The Accounts Assistant will handle a range of confidential information, including financial records, payroll details, legal documentation, and employee-related information. Responsibilities include: Ensuring confidential information is not disclosed inappropriately Storing information securely with appropriate access permissions Maintaining secure passwords and account access Locking or logging off devices when away from the desk Disposing of confidential material securely Reporting any concerns regarding confidentiality procedures to the Finance Manager Skills & Experience Minimum of 5 years transactional accounting experience across all ledgers Previous involvement in implementing a new accounting system would be advantageous Experience using Dynamics 365 Business Central is desirable Strong organisational skills and attention to detail Ability to work independently and manage multiple tasks effectively We are an equal opportunities employer and welcome applications from all suitably qualified individuals. We are committed to diversity, inclusion, and fair treatment for all.
May 16, 2026
Full time
Overview Reporting to the Finance Manager, the Accounts Assistant will support the finance function through the preparation and processing of financial transactions using Sage and other accounting software. The role includes managing the department inbox, maintaining electronic records, filing documentation, and assisting with other ad hoc finance duties as required. The successful candidate will be responsible for maintaining the confidentiality of sensitive company information at all times. Duties & Responsibilities Cashbook Accurately record all bank and cash transactions Perform bank and account reconciliations Complete foreign currency revaluations Manage petty cash and foreign currency records Assist with month-end ledger reconciliations Sales Ledger & Credit Control Monitor sales invoices produced by the Export Team Produce customer statements Support credit control activities and outstanding debt collection Assist with month-end ledger reconciliations Purchase Ledger Collate and check supplier invoices, despatch notes, and supporting documentation for processing Raise purchase orders Process supplier invoices and credit notes within the finance system Scan and electronically file supplier documentation Analyse staff expenses and corporate card expenditure Assist with month-end ledger reconciliations Payment Runs & Creditor Reviews Prepare and process supplier payments in line with company financial procedures Support month-end ledger reconciliations General Responsibilities Maintain work instructions for finance department processes Ensure documents are correctly filed and securely stored within the company network Undertake training as required Confidentiality The Accounts Assistant will handle a range of confidential information, including financial records, payroll details, legal documentation, and employee-related information. Responsibilities include: Ensuring confidential information is not disclosed inappropriately Storing information securely with appropriate access permissions Maintaining secure passwords and account access Locking or logging off devices when away from the desk Disposing of confidential material securely Reporting any concerns regarding confidentiality procedures to the Finance Manager Skills & Experience Minimum of 5 years transactional accounting experience across all ledgers Previous involvement in implementing a new accounting system would be advantageous Experience using Dynamics 365 Business Central is desirable Strong organisational skills and attention to detail Ability to work independently and manage multiple tasks effectively We are an equal opportunities employer and welcome applications from all suitably qualified individuals. We are committed to diversity, inclusion, and fair treatment for all.
Solutions Through Knowledge
Milton Keynes, Buckinghamshire
Service & Project Coordinator Hybrid - Milton Keynes £30,000 - £40,000 + Benefits Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders. Key Responsibilities Coordinate service delivery and project activities across operational teams Assist Project Managers with scheduling, reporting and project coordination Support service desk operations including ticket updates, issue tracking and escalations Track milestones, actions, risks and operational priorities Coordinate engineering resources, logistics and deployment activities Maintain accurate operational documentation, governance reports and trackers Support continuous improvement and development of PMO/service governance processes Experience Required Commercial experience in a project coordination, service coordination, PMO support or service delivery environment Strong organisational and stakeholder management skills Ability to manage multiple priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
May 16, 2026
Full time
Service & Project Coordinator Hybrid - Milton Keynes £30,000 - £40,000 + Benefits Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders. Key Responsibilities Coordinate service delivery and project activities across operational teams Assist Project Managers with scheduling, reporting and project coordination Support service desk operations including ticket updates, issue tracking and escalations Track milestones, actions, risks and operational priorities Coordinate engineering resources, logistics and deployment activities Maintain accurate operational documentation, governance reports and trackers Support continuous improvement and development of PMO/service governance processes Experience Required Commercial experience in a project coordination, service coordination, PMO support or service delivery environment Strong organisational and stakeholder management skills Ability to manage multiple priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Recruitment Consultant Civils (Construction Sector Fully Remote) Location: Preston 1 Day per Month in Office) Salary: £30,000 £45,000 + Uncapped Commission Type: Permanent, Full-Time The Opportunity We are working with a high-growth recruitment business looking to hire an experienced Recruitment Consultant to join their established team and develop their Civils / Construction offering . This is a fantastic opportunity for a recruiter who understands the civil engineering or construction market and wants to build out a specialist desk within an already successful client base The Role As a Recruitment Consultant, you will: Manage a 360 recruitment desk focused on civils within the construction sector Work with an existing portfolio of active clients already engaged with the business Identify and develop civils-specific opportunities within these accounts Build strong relationships with: Main contractors Subcontractors Engineering consultancies Recruit for roles such as: Site Engineers / Setting Out Engineers Project Managers Quantity Surveyors Foremen / Site Managers Manage the full recruitment lifecycle, including: Job brief qualification Candidate sourcing Interview coordination Offer management and placement Attend and conduct client meetings (virtual and face-to-face) to strengthen partnerships What We re Looking For Proven experience in recruitment (ideally 2+ years) Experience recruiting within construction or civil engineering (preferred) Strong business development and account management skills Ability to identify and grow opportunities within existing client relationships Comfortable working in a fully remote environment Willingness to travel to meet clients when required Driven, proactive, and commercially focused What s On Offer Uncapped commission structure with strong earning potential Established client base with immediate opportunities Clear progression path Flexible working environment Supportive, collaborative team culture
May 16, 2026
Full time
Recruitment Consultant Civils (Construction Sector Fully Remote) Location: Preston 1 Day per Month in Office) Salary: £30,000 £45,000 + Uncapped Commission Type: Permanent, Full-Time The Opportunity We are working with a high-growth recruitment business looking to hire an experienced Recruitment Consultant to join their established team and develop their Civils / Construction offering . This is a fantastic opportunity for a recruiter who understands the civil engineering or construction market and wants to build out a specialist desk within an already successful client base The Role As a Recruitment Consultant, you will: Manage a 360 recruitment desk focused on civils within the construction sector Work with an existing portfolio of active clients already engaged with the business Identify and develop civils-specific opportunities within these accounts Build strong relationships with: Main contractors Subcontractors Engineering consultancies Recruit for roles such as: Site Engineers / Setting Out Engineers Project Managers Quantity Surveyors Foremen / Site Managers Manage the full recruitment lifecycle, including: Job brief qualification Candidate sourcing Interview coordination Offer management and placement Attend and conduct client meetings (virtual and face-to-face) to strengthen partnerships What We re Looking For Proven experience in recruitment (ideally 2+ years) Experience recruiting within construction or civil engineering (preferred) Strong business development and account management skills Ability to identify and grow opportunities within existing client relationships Comfortable working in a fully remote environment Willingness to travel to meet clients when required Driven, proactive, and commercially focused What s On Offer Uncapped commission structure with strong earning potential Established client base with immediate opportunities Clear progression path Flexible working environment Supportive, collaborative team culture
Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV
May 16, 2026
Full time
Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV
Job Title: Brand Marketing Executive Location: Chandlers Ford / Hybrid (2 days a week in our main head office) Salary: £27,976 - £33,313 Hours: Monday - Friday, 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Join Luxion Group and help shape the voice of our brand. The Luxion Group is looking for a proactive and detail-driven Brand Marketing Executive to support the planning, coordination and execution of multi-channel marketing campaigns across our portfolio. As part of our Brand & Marketing team, you'll work across a range of customer touchpoints, helping to bring our brand strategy to life and ensuring every campaign lands flawlessly. You will help execute marketing and communication strategies that raise awareness, drive retention, educate on Luxion Group's products and services, maximise community activity and improve customer experience. Day to day, you will; Support the delivery of integrated marketing campaigns, assisting with planning, asset coordination and delivery tracking. Help brief internal teams and external agencies, ensuring everyone has the information they need to deliver on time and to a high standard. Coordinate and manage asset approvals, gathering stakeholder feedback and ensuring smooth, timely sign-off. Prepare and maintaining key campaign documentation including timelines, content plans, briefs, status reports and tracking sheets. Support the Marketing Campaign Manager with activity across web, CRM, social, app, in-store, and print channels. Contribute to campaign reporting, gathering performance results, formatting presentations and supporting insights generation. Conduct desk research, competitor reviews and trend tracking to help inform campaign planning and creative development. Ensure brand consistency across all customer touchpoints and materials. Who are we looking for? We're looking for someone with previous experience in a marketing, campaign or coordination role, ideally gained in a fast-paced, dynamic environment. You'll bring a solid understanding of campaign planning fundamentals and creative development processes, alongside strong organisational and time-management skills that help you juggle multiple tasks and deadlines with ease. Clear, confident communication both written and verbal comes naturally to you, and you're comfortable using campaign or project-management tools such as Trello, (url removed) or SharePoint. You'll thrive in a proactive, adaptable role, confidently supporting a range of stakeholders and keeping work moving seamlessly. A degree in Marketing, Communications or a related field is preferred, though we equally value relevant equivalent experience. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. About us At Luxion Group, we prioritise smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values. Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
May 16, 2026
Full time
Job Title: Brand Marketing Executive Location: Chandlers Ford / Hybrid (2 days a week in our main head office) Salary: £27,976 - £33,313 Hours: Monday - Friday, 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Join Luxion Group and help shape the voice of our brand. The Luxion Group is looking for a proactive and detail-driven Brand Marketing Executive to support the planning, coordination and execution of multi-channel marketing campaigns across our portfolio. As part of our Brand & Marketing team, you'll work across a range of customer touchpoints, helping to bring our brand strategy to life and ensuring every campaign lands flawlessly. You will help execute marketing and communication strategies that raise awareness, drive retention, educate on Luxion Group's products and services, maximise community activity and improve customer experience. Day to day, you will; Support the delivery of integrated marketing campaigns, assisting with planning, asset coordination and delivery tracking. Help brief internal teams and external agencies, ensuring everyone has the information they need to deliver on time and to a high standard. Coordinate and manage asset approvals, gathering stakeholder feedback and ensuring smooth, timely sign-off. Prepare and maintaining key campaign documentation including timelines, content plans, briefs, status reports and tracking sheets. Support the Marketing Campaign Manager with activity across web, CRM, social, app, in-store, and print channels. Contribute to campaign reporting, gathering performance results, formatting presentations and supporting insights generation. Conduct desk research, competitor reviews and trend tracking to help inform campaign planning and creative development. Ensure brand consistency across all customer touchpoints and materials. Who are we looking for? We're looking for someone with previous experience in a marketing, campaign or coordination role, ideally gained in a fast-paced, dynamic environment. You'll bring a solid understanding of campaign planning fundamentals and creative development processes, alongside strong organisational and time-management skills that help you juggle multiple tasks and deadlines with ease. Clear, confident communication both written and verbal comes naturally to you, and you're comfortable using campaign or project-management tools such as Trello, (url removed) or SharePoint. You'll thrive in a proactive, adaptable role, confidently supporting a range of stakeholders and keeping work moving seamlessly. A degree in Marketing, Communications or a related field is preferred, though we equally value relevant equivalent experience. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. About us At Luxion Group, we prioritise smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values. Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve our key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 16, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve our key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
The Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet's Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You'll play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Skills and Attributes Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
May 16, 2026
Full time
The Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet's Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You'll play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Skills and Attributes Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
May 16, 2026
Full time
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
Randstad Construction & Property
Wakefield, Yorkshire
Randstad are working with a leading UK Facilities Management provider who is seeking an experienced Hard Services Manager to join their estates team. This role is focused on delivering high-quality, best-value maintenance services while driving a sustainable approach to estates management and providing technical leadership to a multi-discipline team. Package Competitive rate between 30 - 35 per hour (depending on experience) Working Hours: 9am - 5pm, 40 hours per week Schedule: Monday to Friday Position Type: Temporary with opportunity for permanent Duties Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided. Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults. Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards. Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations. Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure. Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins. Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments. Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion. Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements. Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions. Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement. Qualifications: Relevant trade qualification (Mechanical or Electrical). Proven experience managing a multi-disciplined hard FM team. Strong awareness of statutory requirements and technical compliance. Excellent communication and leadership skills. Proficiency in operating IT systems, specifically CAFM software. Experience in budget management, trend identification, and driving cost-effective practices. Full UK Driving Licence. Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 16, 2026
Seasonal
Randstad are working with a leading UK Facilities Management provider who is seeking an experienced Hard Services Manager to join their estates team. This role is focused on delivering high-quality, best-value maintenance services while driving a sustainable approach to estates management and providing technical leadership to a multi-discipline team. Package Competitive rate between 30 - 35 per hour (depending on experience) Working Hours: 9am - 5pm, 40 hours per week Schedule: Monday to Friday Position Type: Temporary with opportunity for permanent Duties Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided. Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults. Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards. Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations. Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure. Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins. Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments. Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion. Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements. Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions. Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement. Qualifications: Relevant trade qualification (Mechanical or Electrical). Proven experience managing a multi-disciplined hard FM team. Strong awareness of statutory requirements and technical compliance. Excellent communication and leadership skills. Proficiency in operating IT systems, specifically CAFM software. Experience in budget management, trend identification, and driving cost-effective practices. Full UK Driving Licence. Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Manager IT Manager jobs role - manufacturer of mechanical and electrical assemblies into nuclear, oil & gas and renewable sectors (IT jobs in manufacturing) Flexi-time ; start early & finish early. 13:30 finish on a Friday. IT Manager jobs with great work life balance IT Manager jobs role with a manufacturing / engineering business - so ideally you will have some MRP / ERP exposure or experience in engineering / manufacturing sectors Nottingham, Hucknall, Stapleford region Fantastic growth and stability in this IT Manager jobs role Are you an IT Manager who wants to work in an agile medium sized manufacturing company offering flexi-time and a 13:30 finish on a Friday? Are you seeking IT Manager jobs in the Nottingham, Hucknall, Stapleford region? What we are seeking in this IT Manager jobs role Ideally you will be a IT Manager with experience in manufacturing / engineering - i.e. where there are tangible products being manufactured MRP / ERP experience would be beneficial Alternatively an IT Systems Manager, Group IT Manager, IT operations Manager or Head of IT This company does really interesting engineering projects - so ideally you will be an IT Manager who wants to work in a business that is interesting and actually makes things - we are happy to pivot someone into this role from a non manufacturing background if you have a keen interest Experience of managing a small IT support team. An IT Manager who enjoys 'getting up from your desk' and being visible in the business and working with engineers and managers across a business. This is a really friendly and collaborative business so you will match these values This IT Manager jobs role is based near Nottingham, Hucknall, Stapleford region Nottinghamshire Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply.
May 16, 2026
Full time
IT Manager IT Manager jobs role - manufacturer of mechanical and electrical assemblies into nuclear, oil & gas and renewable sectors (IT jobs in manufacturing) Flexi-time ; start early & finish early. 13:30 finish on a Friday. IT Manager jobs with great work life balance IT Manager jobs role with a manufacturing / engineering business - so ideally you will have some MRP / ERP exposure or experience in engineering / manufacturing sectors Nottingham, Hucknall, Stapleford region Fantastic growth and stability in this IT Manager jobs role Are you an IT Manager who wants to work in an agile medium sized manufacturing company offering flexi-time and a 13:30 finish on a Friday? Are you seeking IT Manager jobs in the Nottingham, Hucknall, Stapleford region? What we are seeking in this IT Manager jobs role Ideally you will be a IT Manager with experience in manufacturing / engineering - i.e. where there are tangible products being manufactured MRP / ERP experience would be beneficial Alternatively an IT Systems Manager, Group IT Manager, IT operations Manager or Head of IT This company does really interesting engineering projects - so ideally you will be an IT Manager who wants to work in a business that is interesting and actually makes things - we are happy to pivot someone into this role from a non manufacturing background if you have a keen interest Experience of managing a small IT support team. An IT Manager who enjoys 'getting up from your desk' and being visible in the business and working with engineers and managers across a business. This is a really friendly and collaborative business so you will match these values This IT Manager jobs role is based near Nottingham, Hucknall, Stapleford region Nottinghamshire Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply.
