Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates with strong communication skills and a passion for customer service and technology. Full training will be provided, making this role suitable for both experienced support advisers and those looking to begin a career in IT support. Location: Peterborough Hours: 37.5 hours per week, between 7am 7pm, with flexible shift rotation and occasional weekends Pay Rate: £13.45 per hour Contract: Temporary to Permanent What s on offer: Competitive hourly pay Overtime opportunities paid at time and a half Full training and ongoing support Weekly pay Career progression within a growing IT team Temp of the Month reward vouchers Key Responsibilities: Delivering first-line IT support to external customers via phone and email Logging, tracking, and updating support tickets accurately Troubleshooting hardware, software, and network-related issues Escalating more complex technical issues where required Guiding customers through step-by-step solutions professionally and efficiently Maintaining accurate documentation and knowledge base records Supporting continuous improvement within the service desk team Providing excellent customer service and building strong client relationships The Ideal Candidate: Strong communication and customer service skills Organised, reliable, and methodical in approach Previous call centre or customer support experience is beneficial IT support experience is advantageous but not essential Comfortable working in a fast-paced team environment If you are interested in this opportunity, apply today or contact Interaction Recruitment on (phone number removed) for further information. INDPB
May 13, 2026
Contractor
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates with strong communication skills and a passion for customer service and technology. Full training will be provided, making this role suitable for both experienced support advisers and those looking to begin a career in IT support. Location: Peterborough Hours: 37.5 hours per week, between 7am 7pm, with flexible shift rotation and occasional weekends Pay Rate: £13.45 per hour Contract: Temporary to Permanent What s on offer: Competitive hourly pay Overtime opportunities paid at time and a half Full training and ongoing support Weekly pay Career progression within a growing IT team Temp of the Month reward vouchers Key Responsibilities: Delivering first-line IT support to external customers via phone and email Logging, tracking, and updating support tickets accurately Troubleshooting hardware, software, and network-related issues Escalating more complex technical issues where required Guiding customers through step-by-step solutions professionally and efficiently Maintaining accurate documentation and knowledge base records Supporting continuous improvement within the service desk team Providing excellent customer service and building strong client relationships The Ideal Candidate: Strong communication and customer service skills Organised, reliable, and methodical in approach Previous call centre or customer support experience is beneficial IT support experience is advantageous but not essential Comfortable working in a fast-paced team environment If you are interested in this opportunity, apply today or contact Interaction Recruitment on (phone number removed) for further information. INDPB
Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 13, 2026
Full time
Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Shape Global Credit Excellence at Scale Global Credit Manager Role (London-Based) Your new company You will be joining a well-established, international organisation operating across multiple regions, including Europe, Asia, and the Americas. The business manufactures core industrial products that are integral to a broad range of downstream markets and applications.With a global operational footprint and a complex supply chain, the organisation plays a key role in supporting customers across diverse industries. Sustainability is an important strategic focus, supported by long-term initiatives aimed at reducing environmental impact and supporting a lower-carbon future.The London location functions as a central commercial and support hub, working closely with global operations and specialist teams worldwide. Your new role As Global Credit & Compliance Manager, you will support commercial performance and cash optimisation by leading global credit risk management and driving a robust compliance framework across the business.You will provide expert insight on customer risk, oversee receivables performance, and contribute to accurate cash forecasting, all while operating within delegated authorities. The role also has global ownership of the compliance agenda, ensuring adherence to external regulations, internal policies, and group governance requirements.This is a senior, visible role with regular interaction at Board level and close collaboration with Commercial, Finance, Legal, and Group Compliance teams. Key Accountabilities Champion and role-model strong health, safety, and compliance standards. Lead the development, implementation, and continuous improvement of global credit and compliance policies, procedures, and reporting frameworks. Set and manage global customer credit risk through financial analysis, credit limit recommendations, and ongoing monitoring using internal and external data. Present quarterly credit performance reports and key risk updates to senior leadership. Oversee global credit control activity to ensure timely collections and proactive resolution of receivables risks. Partner with Commercial teams, including attending customer meetings, to support sustainable business continuity. Lead preparation of monthly financial and performance reports for senior stakeholders. Ensure Letters of Credit are managed in line with current UCP regulations and internal guidelines. Oversee securitisation reporting to group finance, ensuring accuracy and timeliness. Lead negotiation and resolution of historical debt, including engagement with customers, advisors, legal teams, and administrators. Monitor evolving regulatory requirements and advise senior leadership on compliance impact and mitigation actions. Drive a strong compliance culture across the business, covering areas such as: Conduct third-party integrity and due-diligence reviews, working with external legal and advisory partners. Manage Gifts & Entertainment registers, sanctions reporting, and KYC responses to financial institutions. Lead, coach, and develop direct reports, ensuring high professional standards and continuous process improvement. Represent the business on selected cross-functional and group-level credit and compliance initiatives. Collaborate with other functions to share insights, data, and best practices as required. Undertake additional projects and responsibilities as directed by senior finance leadership. What you'll need to succeed Professionally qualified or part-qualified (e.g. CICM, CIMA) and/or 10+ years' experience in global credit risk and regulatory compliance leadership.Strong understanding of credit drivers, exposure management, and customer risk mitigation.Excellent financial, analytical, and commercial judgment, with the ability to influence senior stakeholders.Hands-on experience with ERP systems (SAP preferred) and strong Excel, PowerPoint, and reporting capability.Proven experience in a product-driven manufacturing environment Knowledge of security instruments and structured credit arrangements.High attention to detail, with strong documentation and governance discipline.Ability to operate independently in a complex, international environment with a results-driven mindset.Strong leadership and coaching capability, fostering accuracy, accountability, and continuous improvement. What you'll get in return Competitive base salary Discretionary annual bonus Generous contributory pension scheme Life assurance 25 days' annual leave plus bank holidays, with flexibility and the option to purchase additional leave Ongoing professional and career development Access to a wide benefits package, including health, wellbeing, and insurance options Enhanced family-friendly policies Free on-site gym access Employee Assistance Programme offering confidential support services Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Shape Global Credit Excellence at Scale Global Credit Manager Role (London-Based) Your new company You will be joining a well-established, international organisation operating across multiple regions, including Europe, Asia, and the Americas. The business manufactures core industrial products that are integral to a broad range of downstream markets and applications.With a global operational footprint and a complex supply chain, the organisation plays a key role in supporting customers across diverse industries. Sustainability is an important strategic focus, supported by long-term initiatives aimed at reducing environmental impact and supporting a lower-carbon future.The London location functions as a central commercial and support hub, working closely with global operations and specialist teams worldwide. Your new role As Global Credit & Compliance Manager, you will support commercial performance and cash optimisation by leading global credit risk management and driving a robust compliance framework across the business.You will provide expert insight on customer risk, oversee receivables performance, and contribute to accurate cash forecasting, all while operating within delegated authorities. The role also has global ownership of the compliance agenda, ensuring adherence to external regulations, internal policies, and group governance requirements.This is a senior, visible role with regular interaction at Board level and close collaboration with Commercial, Finance, Legal, and Group Compliance teams. Key Accountabilities Champion and role-model strong health, safety, and compliance standards. Lead the development, implementation, and continuous improvement of global credit and compliance policies, procedures, and reporting frameworks. Set and manage global customer credit risk through financial analysis, credit limit recommendations, and ongoing monitoring using internal and external data. Present quarterly credit performance reports and key risk updates to senior leadership. Oversee global credit control activity to ensure timely collections and proactive resolution of receivables risks. Partner with Commercial teams, including attending customer meetings, to support sustainable business continuity. Lead preparation of monthly financial and performance reports for senior stakeholders. Ensure Letters of Credit are managed in line with current UCP regulations and internal guidelines. Oversee securitisation reporting to group finance, ensuring accuracy and timeliness. Lead negotiation and resolution of historical debt, including engagement with customers, advisors, legal teams, and administrators. Monitor evolving regulatory requirements and advise senior leadership on compliance impact and mitigation actions. Drive a strong compliance culture across the business, covering areas such as: Conduct third-party integrity and due-diligence reviews, working with external legal and advisory partners. Manage Gifts & Entertainment registers, sanctions reporting, and KYC responses to financial institutions. Lead, coach, and develop direct reports, ensuring high professional standards and continuous process improvement. Represent the business on selected cross-functional and group-level credit and compliance initiatives. Collaborate with other functions to share insights, data, and best practices as required. Undertake additional projects and responsibilities as directed by senior finance leadership. What you'll need to succeed Professionally qualified or part-qualified (e.g. CICM, CIMA) and/or 10+ years' experience in global credit risk and regulatory compliance leadership.Strong understanding of credit drivers, exposure management, and customer risk mitigation.Excellent financial, analytical, and commercial judgment, with the ability to influence senior stakeholders.Hands-on experience with ERP systems (SAP preferred) and strong Excel, PowerPoint, and reporting capability.Proven experience in a product-driven manufacturing environment Knowledge of security instruments and structured credit arrangements.High attention to detail, with strong documentation and governance discipline.Ability to operate independently in a complex, international environment with a results-driven mindset.Strong leadership and coaching capability, fostering accuracy, accountability, and continuous improvement. What you'll get in return Competitive base salary Discretionary annual bonus Generous contributory pension scheme Life assurance 25 days' annual leave plus bank holidays, with flexibility and the option to purchase additional leave Ongoing professional and career development Access to a wide benefits package, including health, wellbeing, and insurance options Enhanced family-friendly policies Free on-site gym access Employee Assistance Programme offering confidential support services Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 13, 2026
Full time
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Hays Specialist Recruitment Limited
Bury St. Edmunds, Suffolk
Hays is working with a progressive and growing accountancy firm that is seeking an experienced Accounts Manager to join its Cambridge office. Our client is part of a wider UK and Ireland network of over 3,000 professionals. The business combines the strength of a national group with the personal, relationship-led approach of a local practice. Their focus remains on delivering trusted, forward-thinking advice to SMEs through close, long-term client partnerships. This is an excellent opportunity for a client-focused and technically strong accountant who enjoys managing relationships, leading teams, and adding genuine value to a diverse client base. The role You will take ownership of a varied portfolio of corporate and private clients, acting as a trusted advisor and ensuring the delivery of high-quality accounting and compliance services. Key responsibilities include: Managing and developing a portfolio of clients across a range of sectors Acting as the main point of contact, providing proactive and commercially focused advice Building and maintaining strong relationships with clients, directors, and colleagues Reviewing statutory accounts and corporation tax computations, ensuring compliance with UK GAAP Reviewing self-assessment returns and liaising with specialist tax teams when required Managing workflow, deadlines, and delivery standards across your portfolio Mentoring and developing junior team members through review and coaching Identifying opportunities to enhance client service and cross-sell additional services About you To be successful in this role, you will be: ACA or ACCA qualified (or equivalent) Experienced in managing a client portfolio within an accountancy practice Technically strong, with a solid understanding of UK GAAP and compliance requirements A confident communicator, able to build lasting client relationships Organised, commercially aware, and able to manage competing priorities Passionate about supporting and developing junior team members What's on offer Competitive salary Company pension scheme 25 days' annual leave + bank holidays, with the option to buy additional days Additional leave based on seniority Christmas office closure (subject to business needs) Life assurance (4x salary) Enhanced family leave and company sick pay Employee Assistance Programme and wellbeing support Flexible benefits platform including healthcare, dental, cycle to work and more Why join? This is an opportunity to join a collaborative, people-focused firm where you will have real autonomy, strong client exposure, and a clear path to further progression within a growing national group. What you need to do nowIf you're interested in this opportunity, please apply now or contact Cara Whyte at Hays for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 13, 2026
Full time
Hays is working with a progressive and growing accountancy firm that is seeking an experienced Accounts Manager to join its Cambridge office. Our client is part of a wider UK and Ireland network of over 3,000 professionals. The business combines the strength of a national group with the personal, relationship-led approach of a local practice. Their focus remains on delivering trusted, forward-thinking advice to SMEs through close, long-term client partnerships. This is an excellent opportunity for a client-focused and technically strong accountant who enjoys managing relationships, leading teams, and adding genuine value to a diverse client base. The role You will take ownership of a varied portfolio of corporate and private clients, acting as a trusted advisor and ensuring the delivery of high-quality accounting and compliance services. Key responsibilities include: Managing and developing a portfolio of clients across a range of sectors Acting as the main point of contact, providing proactive and commercially focused advice Building and maintaining strong relationships with clients, directors, and colleagues Reviewing statutory accounts and corporation tax computations, ensuring compliance with UK GAAP Reviewing self-assessment returns and liaising with specialist tax teams when required Managing workflow, deadlines, and delivery standards across your portfolio Mentoring and developing junior team members through review and coaching Identifying opportunities to enhance client service and cross-sell additional services About you To be successful in this role, you will be: ACA or ACCA qualified (or equivalent) Experienced in managing a client portfolio within an accountancy practice Technically strong, with a solid understanding of UK GAAP and compliance requirements A confident communicator, able to build lasting client relationships Organised, commercially aware, and able to manage competing priorities Passionate about supporting and developing junior team members What's on offer Competitive salary Company pension scheme 25 days' annual leave + bank holidays, with the option to buy additional days Additional leave based on seniority Christmas office closure (subject to business needs) Life assurance (4x salary) Enhanced family leave and company sick pay Employee Assistance Programme and wellbeing support Flexible benefits platform including healthcare, dental, cycle to work and more Why join? This is an opportunity to join a collaborative, people-focused firm where you will have real autonomy, strong client exposure, and a clear path to further progression within a growing national group. What you need to do nowIf you're interested in this opportunity, please apply now or contact Cara Whyte at Hays for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : £475.00 (Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 13, 2026
Contractor
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : £475.00 (Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
May 13, 2026
Full time
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
May 13, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 13, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title Client Development Partner - Analytics Location Central London - Mainframe (Hybrid) Department Growth Reporting To Amanda Barnard (currently on maternity leave - report directly to Emily Swann) Job Purpose To grow Advanced Analytics non recurring revenue bookings within the FMCG, Foods and Fashion client areas while strengthening Worldpanel's overall position by expanding exposure and reliance on our expertise and impact. Responsibilities Raise awareness and consideration of our Analytics offer with existing panel clients. Identify key opportunity client accounts and build go to market plans. Build and nurture relationships with senior client contacts, through introductions from Client Service or cold outreach. Expand Worldpanel's contact network through cold outreach using tools such as Salesloft and LinkedIn Sales Navigator. Work closely with CS teams to increase their connection to Advanced Analytics and break down barriers to selling. Own a sales target for upselling Advanced Analytics to your client set. Triage inbound leads from your sales territory and establish the core client question. Collaborate with the Advanced Analytics team and other delivery experts to design suitable solutions and pitch them to clients. Use internal data to build, track and course correct the outbound commercial strategy for the Analytics function. Main Duties and Responsibilities Develop a proactive plan to unlock and build networks, awareness and consideration of Advanced Analytics in partnership with a CS owner for target opportunities. Collaborate with CS to drive proactive outreach and generate commercial conversations. Create a cold outreach plan to reach contacts beyond the existing client service network with support from the new business community. Conduct capability sessions in partnership with the CS owner. Manage and drive revenue performance through hitting or exceeding revenue targets. Manage the commercial process from prospecting or initial enquiry, recognising customer needs, devising solutions, and handing over to product and delivery teams. Act as an extension of aligned CS teams and trusted advisor as an entry point into Analytics. Participate within the Growth team to share knowledge and experience. Qualifications Experience selling or delivering bespoke research projects beyond core panel tracking or client side experience. Understanding of key industry trends and client processes is fundamental for success.
May 13, 2026
Full time
Job Title Client Development Partner - Analytics Location Central London - Mainframe (Hybrid) Department Growth Reporting To Amanda Barnard (currently on maternity leave - report directly to Emily Swann) Job Purpose To grow Advanced Analytics non recurring revenue bookings within the FMCG, Foods and Fashion client areas while strengthening Worldpanel's overall position by expanding exposure and reliance on our expertise and impact. Responsibilities Raise awareness and consideration of our Analytics offer with existing panel clients. Identify key opportunity client accounts and build go to market plans. Build and nurture relationships with senior client contacts, through introductions from Client Service or cold outreach. Expand Worldpanel's contact network through cold outreach using tools such as Salesloft and LinkedIn Sales Navigator. Work closely with CS teams to increase their connection to Advanced Analytics and break down barriers to selling. Own a sales target for upselling Advanced Analytics to your client set. Triage inbound leads from your sales territory and establish the core client question. Collaborate with the Advanced Analytics team and other delivery experts to design suitable solutions and pitch them to clients. Use internal data to build, track and course correct the outbound commercial strategy for the Analytics function. Main Duties and Responsibilities Develop a proactive plan to unlock and build networks, awareness and consideration of Advanced Analytics in partnership with a CS owner for target opportunities. Collaborate with CS to drive proactive outreach and generate commercial conversations. Create a cold outreach plan to reach contacts beyond the existing client service network with support from the new business community. Conduct capability sessions in partnership with the CS owner. Manage and drive revenue performance through hitting or exceeding revenue targets. Manage the commercial process from prospecting or initial enquiry, recognising customer needs, devising solutions, and handing over to product and delivery teams. Act as an extension of aligned CS teams and trusted advisor as an entry point into Analytics. Participate within the Growth team to share knowledge and experience. Qualifications Experience selling or delivering bespoke research projects beyond core panel tracking or client side experience. Understanding of key industry trends and client processes is fundamental for success.
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 13, 2026
Full time
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Position: Membership Advisor (within property lettings)Salary: £26,775Contract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts) Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
May 13, 2026
Full time
Position: Membership Advisor (within property lettings)Salary: £26,775Contract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts) Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
Brook Street is working with a leading Belper based boiler company looking for experienced Technical Customer Service Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Start date 1st June immediate interviews available Hours of Work: Full-time: 39 click apply for full job details
May 13, 2026
Full time
Brook Street is working with a leading Belper based boiler company looking for experienced Technical Customer Service Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Start date 1st June immediate interviews available Hours of Work: Full-time: 39 click apply for full job details
Service Advisor Location: Kidlington (Oxfordshire) Salary: £33,700 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £33,700 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
May 13, 2026
Full time
Service Advisor Location: Kidlington (Oxfordshire) Salary: £33,700 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £33,700 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
HR Advisor (Regional) Permanent Position £38,000-£40,000 West Sussex Tony Alan is delighted to be partnering with a forward-thinking and highly regarded organisation based in West Sussex in the recruitment of a Regional HR Advisor. Recognised for their commitment to service excellence and customer experience, this award-winning business has built a strong reputation within its sector through quality, innovation, and attention to detail. People are at the heart of the organisation, with a culture built on integrity, collaboration, continuous learning, and adaptability. They are passionate about creating an environment where employees feel supported to develop, grow, and make a meaningful impact on the business and their own careers This growing organisation is seeking an experienced and proactive Regional HR Advisor to join its people team, supporting multiple sites including, East Grinstead, Horsham, and Burgess Hill. Reporting to the HR Manager, you will play a key role in delivering a professional and commercially focused HR service, providing guidance across employee relations, people policies, and day-to-day HR matters. The role will support managers in creating positive working environments, ensuring compliance with employment legislation, and promoting fair and inclusive people practices across the business Such duties will include but will not be limited to: Providing coaching, guidance, and support to managers in handling employee relations matters (Disciplinary, grievance absence management) Conduct investigations, attend hearings, and ensure fair and legally compliant outcomes Act as a point of contact for employees and managers, offering advice on HR policies, procedures and best practices Promote a positive working environment through effective engagement initiatives and employee feedback Support recruitment, onboarding and ongoing employment of individuals Promote an inclusive and diverse workplace culture through training, awareness initiatives, and policy development Ensure policies and procedures are up to date Maintain accurate employee records Generate reports and HR related data when required Assist with projects including employee engagement surveys To succeed in this role, you will have previous experience operating at HR Advisor level, ideally within a fast-paced operational environment. You'll bring strong working knowledge of employment law and HR best practice, alongside proven experience managing a broad range of complex employee relations cases. The successful candidate will be a proactive and adaptable HR professional with a positive, solutions-focused approach and a genuine passion for people and HR. Strong organisational skills, attention to detail, and the ability to manage competing priorities and tight deadlines are essential. CIPD qualification or working towards CIPD would be advantageous
May 13, 2026
Full time
HR Advisor (Regional) Permanent Position £38,000-£40,000 West Sussex Tony Alan is delighted to be partnering with a forward-thinking and highly regarded organisation based in West Sussex in the recruitment of a Regional HR Advisor. Recognised for their commitment to service excellence and customer experience, this award-winning business has built a strong reputation within its sector through quality, innovation, and attention to detail. People are at the heart of the organisation, with a culture built on integrity, collaboration, continuous learning, and adaptability. They are passionate about creating an environment where employees feel supported to develop, grow, and make a meaningful impact on the business and their own careers This growing organisation is seeking an experienced and proactive Regional HR Advisor to join its people team, supporting multiple sites including, East Grinstead, Horsham, and Burgess Hill. Reporting to the HR Manager, you will play a key role in delivering a professional and commercially focused HR service, providing guidance across employee relations, people policies, and day-to-day HR matters. The role will support managers in creating positive working environments, ensuring compliance with employment legislation, and promoting fair and inclusive people practices across the business Such duties will include but will not be limited to: Providing coaching, guidance, and support to managers in handling employee relations matters (Disciplinary, grievance absence management) Conduct investigations, attend hearings, and ensure fair and legally compliant outcomes Act as a point of contact for employees and managers, offering advice on HR policies, procedures and best practices Promote a positive working environment through effective engagement initiatives and employee feedback Support recruitment, onboarding and ongoing employment of individuals Promote an inclusive and diverse workplace culture through training, awareness initiatives, and policy development Ensure policies and procedures are up to date Maintain accurate employee records Generate reports and HR related data when required Assist with projects including employee engagement surveys To succeed in this role, you will have previous experience operating at HR Advisor level, ideally within a fast-paced operational environment. You'll bring strong working knowledge of employment law and HR best practice, alongside proven experience managing a broad range of complex employee relations cases. The successful candidate will be a proactive and adaptable HR professional with a positive, solutions-focused approach and a genuine passion for people and HR. Strong organisational skills, attention to detail, and the ability to manage competing priorities and tight deadlines are essential. CIPD qualification or working towards CIPD would be advantageous
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
May 13, 2026
Full time
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
