Your new company You will be joining a well-established and reputable business based in the Grangemouth area. With a strong presence in the UK, the company specialises in providing efficient, reliable distribution services to a broad range of commercial clients. Known for its commitment to operational excellence and customer satisfaction, the organisation offers a collaborative and supportive working environment where employees are encouraged to develop and grow. Your new role As a Customer Service Administrator, you will play a key role in supporting daily operations and ensuring a high standard of service delivery to customers. You will act as a central point of contact for client enquiries, coordinating closely with internal departments to ensure smooth communication and timely resolution of issues. Key responsibilities will include: Handling inbound calls and emails from customers in a professional and timely manner Processing customer orders, updating systems, and maintaining accurate records Liaising with internal teams to track order progress and communicate status updates Resolving customer queries, complaints, and service issues efficiently Supporting general administrative duties such as data entry, reporting, and documentation Assisting with scheduling and ensuring service-level agreements are met This is a fast-paced role that requires strong organisational skills and the ability to prioritise workload effectively. What you'll need to succeed To be successful in this role, you should have: Previous experience in a customer service or administrative position Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy The ability to remain calm under pressure and manage multiple tasks simultaneously Good IT skills, including experience with Microsoft Office and CRM or transport systems A proactive and team-oriented approach with a willingness to learn What you'll get in return In return, you will receive: A competitive salary and benefits package Opportunities for training and career progression within a growing organisation A supportive and friendly team environment Exposure to a dynamic and essential industry sector Stable, long-term employment with a respected local employer This role is ideal for someone looking to build a career within customer service and logistics while contributing to a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Full time
Your new company You will be joining a well-established and reputable business based in the Grangemouth area. With a strong presence in the UK, the company specialises in providing efficient, reliable distribution services to a broad range of commercial clients. Known for its commitment to operational excellence and customer satisfaction, the organisation offers a collaborative and supportive working environment where employees are encouraged to develop and grow. Your new role As a Customer Service Administrator, you will play a key role in supporting daily operations and ensuring a high standard of service delivery to customers. You will act as a central point of contact for client enquiries, coordinating closely with internal departments to ensure smooth communication and timely resolution of issues. Key responsibilities will include: Handling inbound calls and emails from customers in a professional and timely manner Processing customer orders, updating systems, and maintaining accurate records Liaising with internal teams to track order progress and communicate status updates Resolving customer queries, complaints, and service issues efficiently Supporting general administrative duties such as data entry, reporting, and documentation Assisting with scheduling and ensuring service-level agreements are met This is a fast-paced role that requires strong organisational skills and the ability to prioritise workload effectively. What you'll need to succeed To be successful in this role, you should have: Previous experience in a customer service or administrative position Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy The ability to remain calm under pressure and manage multiple tasks simultaneously Good IT skills, including experience with Microsoft Office and CRM or transport systems A proactive and team-oriented approach with a willingness to learn What you'll get in return In return, you will receive: A competitive salary and benefits package Opportunities for training and career progression within a growing organisation A supportive and friendly team environment Exposure to a dynamic and essential industry sector Stable, long-term employment with a respected local employer This role is ideal for someone looking to build a career within customer service and logistics while contributing to a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Proactive Global
Welwyn Garden City, Hertfordshire
Position: Electronics Assembler Location: Welwyn Garden City Salary: 13.50ph - 15.00ph - Depending on experience Hours : Full Time - 37.5 hours per week - 08:00am - 16:00pm, Monday to Friday Proactive are currently in search of multiple experienced Electronic Technicians to start work immediately for a client of ours in Welwyn Garden City. The successful candidate will be working as part of a team within the production area, and should have previous assembly experience working within a faced paced manufacturing environment. Duties will include but not be limited to: Electronic Assembly Fitting of parts and components Use of hand tools, with some use of electrical hand tools Ability to understand assembly diagrams Soldering & crimping Cable Assembly Cooperate and work with all other production staff Ensure all operations are complete and done correctly How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on (phone number removed) or (url removed) Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jun 10, 2026
Contractor
Position: Electronics Assembler Location: Welwyn Garden City Salary: 13.50ph - 15.00ph - Depending on experience Hours : Full Time - 37.5 hours per week - 08:00am - 16:00pm, Monday to Friday Proactive are currently in search of multiple experienced Electronic Technicians to start work immediately for a client of ours in Welwyn Garden City. The successful candidate will be working as part of a team within the production area, and should have previous assembly experience working within a faced paced manufacturing environment. Duties will include but not be limited to: Electronic Assembly Fitting of parts and components Use of hand tools, with some use of electrical hand tools Ability to understand assembly diagrams Soldering & crimping Cable Assembly Cooperate and work with all other production staff Ensure all operations are complete and done correctly How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on (phone number removed) or (url removed) Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Your new company A new opportunity to work in the social housing sector. The Head of Repairs and Maintenance will lead the delivery of a truly customer-focused repairs and maintenance management service. The role is specifically responsible for our directly delivering responsive and vacant home repair services. You will work with the Director of Homes and the Heads of Customer to ensure customers remain at the heart of the organisation and that we deliver on our regulatory, compliance and value for money requirements. Key to this role will be effective communications with customers, stakeholders, and colleagues, along with strong leadership and performance management. You will manage a team including Voids Manager, Habitations Manager and two maintenance managers. This is a 12 months FTC. Provide authentic, inspirational, and innovative leadership to provide an efficient, consistent, and right first-time customer experience. Responsibility for the delivery of responsive and vacant home repair services, work planning and scheduling, and works in relation to the Housing Disrepair & Habitation Act. Work collaboratively with senior management team to deliver operational plans to drive improvements in key corporate performance targets. Oversee the operational performance and delivery of the service for both directly employed colleagues and subcontractor resources to the agreed service standards. Insight into action - Implementation of strategies, policies and procedures relating to pre-emptive solutions for customers. Ensure full compliance with health and safety legislation and robust procurement and contract management systems. Ensures that disaster management, business continuity and other emergency plans are in place for the services under your control, and you continually review these with colleagues to cover the appropriate range of scenarios. Ensure compliance in respect of governance and adherence to relevant statutory and regulatory provisions. Manage risks associated with areas under the jobholder's control. Prepare, manage and control budgets, ensuring value for money is achieved and that expenditure is approved, questioned and controlled in line with agreed procedure. Ensure that the service delivered is in line with the requirements of customers and that the customer's voice is heard. About you: Substantial Repairs and Maintenance experience in a customer-facing environment. Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally, including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Sound demonstrable financial & business acumen skills including management of budgets, risks and robust project management. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports and decide future action/strategy. Extensive experience of Health, Safety, compliance and within the housing sector and / or commercial property sector. Significant experience of the Housing Health and Safety rating system (HHSRS), disrepair and the Human Habitation Act 2018. Benefits: - Agile working - 57,014 to 63,349 salary - 30 days holiday plus bank holidays. Increases with length of service - Free health cover - Buy and sell holidays What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Contractor
Your new company A new opportunity to work in the social housing sector. The Head of Repairs and Maintenance will lead the delivery of a truly customer-focused repairs and maintenance management service. The role is specifically responsible for our directly delivering responsive and vacant home repair services. You will work with the Director of Homes and the Heads of Customer to ensure customers remain at the heart of the organisation and that we deliver on our regulatory, compliance and value for money requirements. Key to this role will be effective communications with customers, stakeholders, and colleagues, along with strong leadership and performance management. You will manage a team including Voids Manager, Habitations Manager and two maintenance managers. This is a 12 months FTC. Provide authentic, inspirational, and innovative leadership to provide an efficient, consistent, and right first-time customer experience. Responsibility for the delivery of responsive and vacant home repair services, work planning and scheduling, and works in relation to the Housing Disrepair & Habitation Act. Work collaboratively with senior management team to deliver operational plans to drive improvements in key corporate performance targets. Oversee the operational performance and delivery of the service for both directly employed colleagues and subcontractor resources to the agreed service standards. Insight into action - Implementation of strategies, policies and procedures relating to pre-emptive solutions for customers. Ensure full compliance with health and safety legislation and robust procurement and contract management systems. Ensures that disaster management, business continuity and other emergency plans are in place for the services under your control, and you continually review these with colleagues to cover the appropriate range of scenarios. Ensure compliance in respect of governance and adherence to relevant statutory and regulatory provisions. Manage risks associated with areas under the jobholder's control. Prepare, manage and control budgets, ensuring value for money is achieved and that expenditure is approved, questioned and controlled in line with agreed procedure. Ensure that the service delivered is in line with the requirements of customers and that the customer's voice is heard. About you: Substantial Repairs and Maintenance experience in a customer-facing environment. Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally, including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Sound demonstrable financial & business acumen skills including management of budgets, risks and robust project management. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports and decide future action/strategy. Extensive experience of Health, Safety, compliance and within the housing sector and / or commercial property sector. Significant experience of the Housing Health and Safety rating system (HHSRS), disrepair and the Human Habitation Act 2018. Benefits: - Agile working - 57,014 to 63,349 salary - 30 days holiday plus bank holidays. Increases with length of service - Free health cover - Buy and sell holidays What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Executive and Client Experience Specialist Our client is not looking for a typical salesperson. They are looking for someone who understands how to guide customers towards better decisions, and in doing so, naturally increases order value and conversion. Our client sells high-quality outdoor water features and design-led garden products to customers who care about how their space looks and feels. They focus on premium higher-value orders, better customer experience, and a more considered, design-led approach. This role sits right at the heart of that. What you ll be responsible for: Turning inbound enquiries (phone, email, live chat) into confident, higher-value sales. Helping customers choose the right product not just the one they initially ask about. Increasing average order value through natural, well-judged recommendations (e.g. planters, pebbles, Aqua Moda range). Thinking in terms of complete setups, not single products. Feeding back real customer insights to the Marketing Manager to improve product pages and conversion. Supporting product presentation, merchandising and photography. What they re looking for: Experience in a premium retail or consultative sales environment (e.g. interiors, garden design, furniture, kitchens, bathrooms). A natural ability to build trust quickly and guide conversations. Commercial instinct you ll spot opportunities to increase order value without being pushy. Good taste and judgement important in a design-led, higher-end space. Confident communicator on phone, email and in person. Comfortable working in a small team where everyone contributes. What this role is not: Not a call centre role. Not a hard sales environment. What success looks like: Higher conversion rate from enquiries. Increased average order value. Customers feeling confident they ve made the right purchase. Why join our client: Small team your impact is immediate. Clear direction towards a more premium, design-led brand. Opportunity to shape how they sell, not just follow a script.
Jun 10, 2026
Full time
Sales Executive and Client Experience Specialist Our client is not looking for a typical salesperson. They are looking for someone who understands how to guide customers towards better decisions, and in doing so, naturally increases order value and conversion. Our client sells high-quality outdoor water features and design-led garden products to customers who care about how their space looks and feels. They focus on premium higher-value orders, better customer experience, and a more considered, design-led approach. This role sits right at the heart of that. What you ll be responsible for: Turning inbound enquiries (phone, email, live chat) into confident, higher-value sales. Helping customers choose the right product not just the one they initially ask about. Increasing average order value through natural, well-judged recommendations (e.g. planters, pebbles, Aqua Moda range). Thinking in terms of complete setups, not single products. Feeding back real customer insights to the Marketing Manager to improve product pages and conversion. Supporting product presentation, merchandising and photography. What they re looking for: Experience in a premium retail or consultative sales environment (e.g. interiors, garden design, furniture, kitchens, bathrooms). A natural ability to build trust quickly and guide conversations. Commercial instinct you ll spot opportunities to increase order value without being pushy. Good taste and judgement important in a design-led, higher-end space. Confident communicator on phone, email and in person. Comfortable working in a small team where everyone contributes. What this role is not: Not a call centre role. Not a hard sales environment. What success looks like: Higher conversion rate from enquiries. Increased average order value. Customers feeling confident they ve made the right purchase. Why join our client: Small team your impact is immediate. Clear direction towards a more premium, design-led brand. Opportunity to shape how they sell, not just follow a script.
Branch Manager Vacancy in Derby / Nottingham! Location: Derby / Nottingham Basic Salary: Up to £50,000 per annum, dependent on experience + bonus Working Hours: Monday to Friday, 8:30am 5:30pm; alternating Saturdays, 8:00am 2:00pm Overtime: Available Our client, a well-established and dynamic independent garage group operating within the Derby and Nottingham areas, is seeking a highly experienced Branch Manager. This role offers an excellent opportunity for a skilled automotive professional to lead busy operations, manage teams, and contribute to the ongoing growth of a reputable business. Benefits for the successful Branch Manager: Up to £50,000 basic salary, commensurate with experience Performance-based bonus scheme with additional earning potential Overtime opportunities Long-term career development within a growing and respected company Supportive and autonomous working environment Opportunity to manage a successful automotive business in a fast-paced setting Duties of the Branch Manager: Oversee daily operations of the branch, including workshop and front-of-house departments Lead, motivate, and support technicians, service advisors, and other staff members Maintain high standards of customer service and satisfaction Manage workshop productivity, efficiency, and workflow Monitor branch performance against targets to ensure profitability Handle customer queries and resolve complaints effectively and professionally Ensure compliance with health and safety regulations and company policies Support recruitment, training, and development of team members Requirements of the Branch Manager: Proven management experience within the automotive industry, ideally in a workshop or service environment Strong understanding of workshop operations and aftersales processes Demonstrable leadership and team management skills Excellent organisational and communication skills Customer-focused with a proactive approach Ability to work efficiently in a fast-paced, busy environment Full UK Driving Licence If you meet the above criteria and are seeking a rewarding role as a Branch Manager, we invite you to apply today. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Derby and Derbyshire, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Jun 10, 2026
Full time
Branch Manager Vacancy in Derby / Nottingham! Location: Derby / Nottingham Basic Salary: Up to £50,000 per annum, dependent on experience + bonus Working Hours: Monday to Friday, 8:30am 5:30pm; alternating Saturdays, 8:00am 2:00pm Overtime: Available Our client, a well-established and dynamic independent garage group operating within the Derby and Nottingham areas, is seeking a highly experienced Branch Manager. This role offers an excellent opportunity for a skilled automotive professional to lead busy operations, manage teams, and contribute to the ongoing growth of a reputable business. Benefits for the successful Branch Manager: Up to £50,000 basic salary, commensurate with experience Performance-based bonus scheme with additional earning potential Overtime opportunities Long-term career development within a growing and respected company Supportive and autonomous working environment Opportunity to manage a successful automotive business in a fast-paced setting Duties of the Branch Manager: Oversee daily operations of the branch, including workshop and front-of-house departments Lead, motivate, and support technicians, service advisors, and other staff members Maintain high standards of customer service and satisfaction Manage workshop productivity, efficiency, and workflow Monitor branch performance against targets to ensure profitability Handle customer queries and resolve complaints effectively and professionally Ensure compliance with health and safety regulations and company policies Support recruitment, training, and development of team members Requirements of the Branch Manager: Proven management experience within the automotive industry, ideally in a workshop or service environment Strong understanding of workshop operations and aftersales processes Demonstrable leadership and team management skills Excellent organisational and communication skills Customer-focused with a proactive approach Ability to work efficiently in a fast-paced, busy environment Full UK Driving Licence If you meet the above criteria and are seeking a rewarding role as a Branch Manager, we invite you to apply today. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Derby and Derbyshire, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
At Cope Seeds & Grain, you'll be joining a business where people genuinely know each other, support one another, and enjoy what they do. This isn't a corporate machine full of layers and endless sign-off processes, it's a well-established, family-owned business where your ideas and efforts genuinely matter. Based in Lincolnshire, COPE has built a strong reputation across the UK seed and grain sector while keeping the independent, family-run culture that sets them apart. Big enough to compete nationally, but small enough for you to make a real impact. You'll be joining a growing, ambitious business with a close-knit and supportive team, where hard work is recognised and career progression is actively encouraged. Why Join Cope Seeds & Grain? Growing business with strong long-term plans Genuine progression opportunities (with diarised reviews, so you know where you're doing well and where you need to improve). Supportive, family-run culture Family-run values, including Christmas shutdowns that you don't need to take annual leave for and early finishes during quieter months Employee events and charitable involvement Existing customer ledger to develop rather than starting from scratch Support for FACTS and BASIS qualifications And you won't be walking into an empty desk, there's an existing book to take over and develop. An existing network in this field would be desirable, to grow and develop your client base but isn't essential. The Role You'll be trading across combinable, specialist, niche, and organic crops while managing and developing an existing grower ledger. Ideally you'll be commutable to their office in Sleaford, Lincolnshire but we're open to hearing from people further afield who can still visit the office on a frequent basis. Responsibilities include: Building and maintaining grower relationships Increasing contracted area and tonnage Identifying new business opportunities Negotiating contracts and pricing Selling seed and crop nutrition products What They're Looking For 2+ years' experience in grain buying, farm trading, or agricultural sales Strong understanding of seed and grain markets Commercially minded with strong relationship-building skills Self-motivated, proactive, and ambitious Existing agricultural network advantageous Package Competitive salary Company car or car allowance Profit share and bonus scheme Private healthcare Generous holiday allowance Hybrid working and family-friendly flexibility If you're looking to move away from a large corporate environment into a business where you can genuinely make an impact, this could be the opportunity for you. For a confidential conversation, contact Hannah at MorePeople on or email me on . MorePeople are the exclusive recruitment partner for this project. Any CVs sent directly to Cope Seeds will be referred back to MorePeople.
Jun 10, 2026
Full time
At Cope Seeds & Grain, you'll be joining a business where people genuinely know each other, support one another, and enjoy what they do. This isn't a corporate machine full of layers and endless sign-off processes, it's a well-established, family-owned business where your ideas and efforts genuinely matter. Based in Lincolnshire, COPE has built a strong reputation across the UK seed and grain sector while keeping the independent, family-run culture that sets them apart. Big enough to compete nationally, but small enough for you to make a real impact. You'll be joining a growing, ambitious business with a close-knit and supportive team, where hard work is recognised and career progression is actively encouraged. Why Join Cope Seeds & Grain? Growing business with strong long-term plans Genuine progression opportunities (with diarised reviews, so you know where you're doing well and where you need to improve). Supportive, family-run culture Family-run values, including Christmas shutdowns that you don't need to take annual leave for and early finishes during quieter months Employee events and charitable involvement Existing customer ledger to develop rather than starting from scratch Support for FACTS and BASIS qualifications And you won't be walking into an empty desk, there's an existing book to take over and develop. An existing network in this field would be desirable, to grow and develop your client base but isn't essential. The Role You'll be trading across combinable, specialist, niche, and organic crops while managing and developing an existing grower ledger. Ideally you'll be commutable to their office in Sleaford, Lincolnshire but we're open to hearing from people further afield who can still visit the office on a frequent basis. Responsibilities include: Building and maintaining grower relationships Increasing contracted area and tonnage Identifying new business opportunities Negotiating contracts and pricing Selling seed and crop nutrition products What They're Looking For 2+ years' experience in grain buying, farm trading, or agricultural sales Strong understanding of seed and grain markets Commercially minded with strong relationship-building skills Self-motivated, proactive, and ambitious Existing agricultural network advantageous Package Competitive salary Company car or car allowance Profit share and bonus scheme Private healthcare Generous holiday allowance Hybrid working and family-friendly flexibility If you're looking to move away from a large corporate environment into a business where you can genuinely make an impact, this could be the opportunity for you. For a confidential conversation, contact Hannah at MorePeople on or email me on . MorePeople are the exclusive recruitment partner for this project. Any CVs sent directly to Cope Seeds will be referred back to MorePeople.
Your new company A well-established organisation with offices in Thetford. Your new role This is a newly created temporary part-time Parking Assistant/Customer Services job to support my client through a busy period of time. You will be working as part of an experienced and collaborative team. This is primarily a customer service role, but may also involve a range of general support functions including, administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly. Key work areas include: Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries. Handle visitor queries over the phone when required, and action any call back requests from our visitors. Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams. Process visitor refunds as required. Support the Membership team on parking issues. Any other parking related tasks reasonably requested by your line manager. What you'll need to succeed To succeed in this role, you will require Exemplary written and oral customer service skills. Excellent organisation and communication skills. Proven administrative ability and strong attention to detail. Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook). What you'll get in return In return, you will be offered: Part-time hours, 22.5 worked on Monday/Tuesday/Wednesday Core hours 9-5 Hybrid working pattern On-site parking Start date 1st June Expected duration, through to 9th September What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 10, 2026
Seasonal
Your new company A well-established organisation with offices in Thetford. Your new role This is a newly created temporary part-time Parking Assistant/Customer Services job to support my client through a busy period of time. You will be working as part of an experienced and collaborative team. This is primarily a customer service role, but may also involve a range of general support functions including, administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly. Key work areas include: Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries. Handle visitor queries over the phone when required, and action any call back requests from our visitors. Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams. Process visitor refunds as required. Support the Membership team on parking issues. Any other parking related tasks reasonably requested by your line manager. What you'll need to succeed To succeed in this role, you will require Exemplary written and oral customer service skills. Excellent organisation and communication skills. Proven administrative ability and strong attention to detail. Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook). What you'll get in return In return, you will be offered: Part-time hours, 22.5 worked on Monday/Tuesday/Wednesday Core hours 9-5 Hybrid working pattern On-site parking Start date 1st June Expected duration, through to 9th September What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ernest Gordon Recruitment Limited
City, Manchester
Business Development Manager (Building Services) 52,000 - 60,000 + Bonus + Company Car / Allowance + Employee Ownership Benefits + Pension + Progression Manchester Are you a Business Development Manager, Sales Manager or Account Manager from a BMS, HVAC, Air Conditioning or wider Building Services background looking to join a growing and forward-thinking company offering strong earning potential, career progression and long-term stability? Do you want to work for one of the Northwest's leading Building Management Systems specialists, delivering energy-efficient control solutions and maintenance services across a wide range of commercial and industrial environments? This role will see the successful candidate focusing on growing the company's maintenance and Bureau portfolio across the Northwest region. You will be responsible for developing relationships with end users and FM companies, securing new maintenance agreements and managing contract renewals, while working closely with the wider sales and operations teams. The company has built a strong reputation within the BMS and building controls sector and continues to expand due to increasing customer demand and long-term project growth. This is an excellent opportunity for a commercially driven sales professional looking to join a technically strong and supportive organisation offering long-term progression and development. The Role Generate new BMS maintenance and Bureau contracts across the Northwest Manage existing accounts and contract renewals Develop relationships with end-users and Facilities Management companies Convert projects into planned preventative maintenance agreements Self-generate leads and identify new business opportunities Work closely with internal sales and operations teams Attend customer meetings and site visits across the region The Person Experience within BMS, HVAC, Air Conditioning or Building Services sales Background in service sales, account management or business development Full UK Driving Licence Reference: BBBH25588 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 10, 2026
Full time
Business Development Manager (Building Services) 52,000 - 60,000 + Bonus + Company Car / Allowance + Employee Ownership Benefits + Pension + Progression Manchester Are you a Business Development Manager, Sales Manager or Account Manager from a BMS, HVAC, Air Conditioning or wider Building Services background looking to join a growing and forward-thinking company offering strong earning potential, career progression and long-term stability? Do you want to work for one of the Northwest's leading Building Management Systems specialists, delivering energy-efficient control solutions and maintenance services across a wide range of commercial and industrial environments? This role will see the successful candidate focusing on growing the company's maintenance and Bureau portfolio across the Northwest region. You will be responsible for developing relationships with end users and FM companies, securing new maintenance agreements and managing contract renewals, while working closely with the wider sales and operations teams. The company has built a strong reputation within the BMS and building controls sector and continues to expand due to increasing customer demand and long-term project growth. This is an excellent opportunity for a commercially driven sales professional looking to join a technically strong and supportive organisation offering long-term progression and development. The Role Generate new BMS maintenance and Bureau contracts across the Northwest Manage existing accounts and contract renewals Develop relationships with end-users and Facilities Management companies Convert projects into planned preventative maintenance agreements Self-generate leads and identify new business opportunities Work closely with internal sales and operations teams Attend customer meetings and site visits across the region The Person Experience within BMS, HVAC, Air Conditioning or Building Services sales Background in service sales, account management or business development Full UK Driving Licence Reference: BBBH25588 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Water Hygiene Account Manager Location: Salisbury Salary: 35,000 - 45,000 + Commission A well-established and forward-thinking company within the water treatment sector is looking to recruit a Water Hygiene Account Manager to join its expanding team. With more than 30 years of industry expertise, the business provides specialist water hygiene, compliance, and treatment services to clients across healthcare, education, and commercial sectors. The Role As a Water Hygiene Account Manager , you will oversee water hygiene and legionella compliance projects from initial planning through to completion. The role involves managing client accounts, coordinating operational teams, and ensuring all projects are delivered in line with ACOP L8 and HSG274 guidelines. The successful Water Hygiene Account Manager will play a key role in maintaining strong customer relationships while ensuring projects are completed efficiently, safely, and within budget. Benefits Structured training and professional development programme Competitive basic salary Uncapped commission structure Clear progression opportunities within the business Supportive and collaborative working environment Exposure to high-profile projects across the UK Key Responsibilities Manage multiple water hygiene projects simultaneously Coordinate engineers, subcontractors, and suppliers across various sites Oversee legionella risk assessments, water sampling, and remedial works Monitor project budgets, deadlines, and operational performance Carry out site audits and ensure health & safety standards are maintained Build and maintain strong relationships with clients as the main point of contact Ensure all works comply with current UK water hygiene regulations Requirements Previous experience in a Water Hygiene Account Manager or similar project management role Strong understanding of legionella control and water compliance legislation Ability to manage client relationships effectively Full UK driving licence Apply now or contact Mollie Caswell at Penguin Recruitment for more information.
Jun 10, 2026
Full time
Water Hygiene Account Manager Location: Salisbury Salary: 35,000 - 45,000 + Commission A well-established and forward-thinking company within the water treatment sector is looking to recruit a Water Hygiene Account Manager to join its expanding team. With more than 30 years of industry expertise, the business provides specialist water hygiene, compliance, and treatment services to clients across healthcare, education, and commercial sectors. The Role As a Water Hygiene Account Manager , you will oversee water hygiene and legionella compliance projects from initial planning through to completion. The role involves managing client accounts, coordinating operational teams, and ensuring all projects are delivered in line with ACOP L8 and HSG274 guidelines. The successful Water Hygiene Account Manager will play a key role in maintaining strong customer relationships while ensuring projects are completed efficiently, safely, and within budget. Benefits Structured training and professional development programme Competitive basic salary Uncapped commission structure Clear progression opportunities within the business Supportive and collaborative working environment Exposure to high-profile projects across the UK Key Responsibilities Manage multiple water hygiene projects simultaneously Coordinate engineers, subcontractors, and suppliers across various sites Oversee legionella risk assessments, water sampling, and remedial works Monitor project budgets, deadlines, and operational performance Carry out site audits and ensure health & safety standards are maintained Build and maintain strong relationships with clients as the main point of contact Ensure all works comply with current UK water hygiene regulations Requirements Previous experience in a Water Hygiene Account Manager or similar project management role Strong understanding of legionella control and water compliance legislation Ability to manage client relationships effectively Full UK driving licence Apply now or contact Mollie Caswell at Penguin Recruitment for more information.
Endpoint Specialist to join a fast-paced IT environment supporting a multi-site, multi-domain organisation. Key Responsibilities Deploy and maintain software across the end-user estate using Microsoft Intune Manage software updates, patching, and auto-update strategies to improve security and compliance Provide 3rd line support for software-related incidents Use Microsoft Defender to identify and remediate vulnerabilities Plan, test, and implement secure software updates and changes Collaborate with internal teams and vendors on software roadmaps and licencing compliance Ensure all solutions are delivered to meet customer needs and SLA targets Support infrastructure design and optimisation for software delivery Key Skills & Experience Strong scripting skills (PowerShell, VBScript) Proven experience with Microsoft Intune for application packaging and deployment Hands-on experience with Microsoft Defender vulnerability management Knowledge of MSIX App Attach Solid understanding of change management processes (risk, testing, rollback, documentation) Experience in ITIL/SLA-driven environments Excellent problem-solving, customer service, and time management skills Ability to work effectively under pressure and across multiple teams Requirements Eligibility to pass BPSS and SC security clearance Experience working in a customer-focused IT support environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Endpoint Specialist to join a fast-paced IT environment supporting a multi-site, multi-domain organisation. Key Responsibilities Deploy and maintain software across the end-user estate using Microsoft Intune Manage software updates, patching, and auto-update strategies to improve security and compliance Provide 3rd line support for software-related incidents Use Microsoft Defender to identify and remediate vulnerabilities Plan, test, and implement secure software updates and changes Collaborate with internal teams and vendors on software roadmaps and licencing compliance Ensure all solutions are delivered to meet customer needs and SLA targets Support infrastructure design and optimisation for software delivery Key Skills & Experience Strong scripting skills (PowerShell, VBScript) Proven experience with Microsoft Intune for application packaging and deployment Hands-on experience with Microsoft Defender vulnerability management Knowledge of MSIX App Attach Solid understanding of change management processes (risk, testing, rollback, documentation) Experience in ITIL/SLA-driven environments Excellent problem-solving, customer service, and time management skills Ability to work effectively under pressure and across multiple teams Requirements Eligibility to pass BPSS and SC security clearance Experience working in a customer-focused IT support environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Fire and Security Engineer Location: London Salary: £42,000 - £45,000 per year Client Type: High-end luxury properties (up to £60 million) Specialist Areas: CCTV, Intruder Alarms, Access Control, Fire Alarms Contract Type: Full-time About the Role: We are seeking a highly skilled and professional Fire and Security Engineer to join our dynamic team, working with prestigious, high-net-worth clients in London. You will be responsible for the installation, maintenance, and servicing of advanced security systems including CCTV, intruder alarms, access control, and fire alarms on multi-million-pound properties. Key Responsibilities: Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance with all relevant safety standards and regulations. Troubleshoot and resolve any issues with installed systems in a timely and efficient manner. Liaise directly with clients to ensure all requirements are met and provide high levels of technical expertise. Skills and Qualifications: Proven experience working as a Fire and Security Engineer, ideally in high-end residential or luxury commercial environments. In-depth knowledge of CCTV, intruder alarms, access control, and fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary between £42,000 - £45,000 per annum. Opportunity to work on prestigious, high-profile properties. A supportive and professional working environment with opportunities for career progression. Comprehensive training and development. Company van, phone, and other benefits. If you're a skilled Fire and Security Engineer looking to elevate your career working on exclusive, high-value projects, we want to hear from you. Apply today to join a leading company in the luxury sector!
Jun 10, 2026
Full time
Job Title: Fire and Security Engineer Location: London Salary: £42,000 - £45,000 per year Client Type: High-end luxury properties (up to £60 million) Specialist Areas: CCTV, Intruder Alarms, Access Control, Fire Alarms Contract Type: Full-time About the Role: We are seeking a highly skilled and professional Fire and Security Engineer to join our dynamic team, working with prestigious, high-net-worth clients in London. You will be responsible for the installation, maintenance, and servicing of advanced security systems including CCTV, intruder alarms, access control, and fire alarms on multi-million-pound properties. Key Responsibilities: Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance with all relevant safety standards and regulations. Troubleshoot and resolve any issues with installed systems in a timely and efficient manner. Liaise directly with clients to ensure all requirements are met and provide high levels of technical expertise. Skills and Qualifications: Proven experience working as a Fire and Security Engineer, ideally in high-end residential or luxury commercial environments. In-depth knowledge of CCTV, intruder alarms, access control, and fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary between £42,000 - £45,000 per annum. Opportunity to work on prestigious, high-profile properties. A supportive and professional working environment with opportunities for career progression. Comprehensive training and development. Company van, phone, and other benefits. If you're a skilled Fire and Security Engineer looking to elevate your career working on exclusive, high-value projects, we want to hear from you. Apply today to join a leading company in the luxury sector!
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.
Jun 10, 2026
Full time
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.
Overview What does a Panel Technician do? Our Panel Technicians are skilled in the preparation, repair or replacement of vehicle body panels and chassis. Using their expert judgement to ascertain the best course of action in each individual case. Utilising the latest tools and technology our Panel technicians return vehicles back to factory standards after an accident. Our Panel Technicians take pride in what they do and are passionate about getting our customers back to normal after an accident. Every day is different at a Solus Panel Technician and the role is pivotal to customer satisfaction and the continued success of our company. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABP Apprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award. Internal and external awards and recognition. You will be gifted a full toolkit. Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehiclerepair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 10, 2026
Full time
Overview What does a Panel Technician do? Our Panel Technicians are skilled in the preparation, repair or replacement of vehicle body panels and chassis. Using their expert judgement to ascertain the best course of action in each individual case. Utilising the latest tools and technology our Panel technicians return vehicles back to factory standards after an accident. Our Panel Technicians take pride in what they do and are passionate about getting our customers back to normal after an accident. Every day is different at a Solus Panel Technician and the role is pivotal to customer satisfaction and the continued success of our company. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABP Apprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award. Internal and external awards and recognition. You will be gifted a full toolkit. Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehiclerepair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Elizabeth Michael Associates Ltd
Swillington Common, Leeds
Finance Administrator LS25, Leeds £26,000 - £28,000 Mon Thurs 9am 5pm / Fri 9am 4pm Looking for someone to start asap Job Purpose We are seeking a highly organised and motivated Finance Administrator looking to build a long term career within the finance sector. This is an excellent opportunity for an ambitious individual with strong administrative and numerical skills to gain experience across commercial mortgages, business lending and specialist finance products. The successful candidate will have experience working in a fast paced environment, handling high volumes of financial transactions, invoices or documentation with strong accuracy and attention to detail. You will be highly organised, able to manage multiple priorities and proactive in supporting clients and stakeholders throughout the finance application process. Working closely with advisers, lenders, solicitors and clients to ensure applications are progressed efficiently while maintaining compliance with regulatory requirements. This role offers strong scope for development and career progression within financial services. Job Responsibilities Managed commercial mortgage, bridging finance, development finance and business loan applications from initial enquiry through to completion Maintained accurate client records, financial information and case notes using CRM and internal systems Collected, reviewed, and verified supporting documentation including bank statements, accounts, identification, proof of income and business financial records Prepared comprehensive lender application packs and submitted finance proposals to a panel of lenders Liaised with clients, lenders, solicitors, valuers, surveyors and brokers to ensure smooth progression of finance applications Monitored case pipelines, tracked application milestones and followed up on outstanding documentation to meet deadlines Conducted Anti-Money Laundering (AML), Know Your Customer (KYC), and compliance checks in accordance with FCA regulations and company procedures Assisted advisers and brokers with researching suitable lending solutions for commercial and residential finance cases Prepared financial summaries, client reports, affordability assessments and funding illustrations for review by senior advisers Processed invoices, lender commissions, procurement fees and maintained accurate financial records Reconciled payments, commissions and administrative fees while supporting month end reporting activities Responded promptly to client enquiries via telephone, email and face-to-face communication, providing regular updates throughout the application process Built and maintained strong professional relationships with clients, lenders, solicitors and third-party service providers Ensured all client files were complete, compliant and audit-ready in line with company standards and regulatory requirements Assisted with the preparation of management reports, case tracking reports and business performance data Supported senior management with administrative tasks, diary management, document preparation and meeting coordination Identified opportunities to improve processes and contributed to the efficient operation of the finance administration function Maintained strict confidentiality when handling sensitive financial and personal client information Delivered excellent customer service while managing multiple cases and priorities in a fast-paced financial services environment Key skills required Experience using Xero (invoicing, reconciliations, financial records) High-volume invoice and commission processing Document verification (bank statements, accounts, proof of income) Strong organisation and ability to manage multiple priorities High attention to detail in fast-paced environments Customer service and professional communication EMA25
Jun 10, 2026
Full time
Finance Administrator LS25, Leeds £26,000 - £28,000 Mon Thurs 9am 5pm / Fri 9am 4pm Looking for someone to start asap Job Purpose We are seeking a highly organised and motivated Finance Administrator looking to build a long term career within the finance sector. This is an excellent opportunity for an ambitious individual with strong administrative and numerical skills to gain experience across commercial mortgages, business lending and specialist finance products. The successful candidate will have experience working in a fast paced environment, handling high volumes of financial transactions, invoices or documentation with strong accuracy and attention to detail. You will be highly organised, able to manage multiple priorities and proactive in supporting clients and stakeholders throughout the finance application process. Working closely with advisers, lenders, solicitors and clients to ensure applications are progressed efficiently while maintaining compliance with regulatory requirements. This role offers strong scope for development and career progression within financial services. Job Responsibilities Managed commercial mortgage, bridging finance, development finance and business loan applications from initial enquiry through to completion Maintained accurate client records, financial information and case notes using CRM and internal systems Collected, reviewed, and verified supporting documentation including bank statements, accounts, identification, proof of income and business financial records Prepared comprehensive lender application packs and submitted finance proposals to a panel of lenders Liaised with clients, lenders, solicitors, valuers, surveyors and brokers to ensure smooth progression of finance applications Monitored case pipelines, tracked application milestones and followed up on outstanding documentation to meet deadlines Conducted Anti-Money Laundering (AML), Know Your Customer (KYC), and compliance checks in accordance with FCA regulations and company procedures Assisted advisers and brokers with researching suitable lending solutions for commercial and residential finance cases Prepared financial summaries, client reports, affordability assessments and funding illustrations for review by senior advisers Processed invoices, lender commissions, procurement fees and maintained accurate financial records Reconciled payments, commissions and administrative fees while supporting month end reporting activities Responded promptly to client enquiries via telephone, email and face-to-face communication, providing regular updates throughout the application process Built and maintained strong professional relationships with clients, lenders, solicitors and third-party service providers Ensured all client files were complete, compliant and audit-ready in line with company standards and regulatory requirements Assisted with the preparation of management reports, case tracking reports and business performance data Supported senior management with administrative tasks, diary management, document preparation and meeting coordination Identified opportunities to improve processes and contributed to the efficient operation of the finance administration function Maintained strict confidentiality when handling sensitive financial and personal client information Delivered excellent customer service while managing multiple cases and priorities in a fast-paced financial services environment Key skills required Experience using Xero (invoicing, reconciliations, financial records) High-volume invoice and commission processing Document verification (bank statements, accounts, proof of income) Strong organisation and ability to manage multiple priorities High attention to detail in fast-paced environments Customer service and professional communication EMA25
We are recruiting on behalf of our client for the position of Service Advisor. This is a full-time, permanent role offering a competitive annual salary of up to 31,000, depending on experience. The Service Advisor role is Monday to Friday, with no weekend working required, providing an excellent work-life balance. This opportunity is ideal for skilled professionals seeking to develop their career within a reputable and forward-thinking automotive business. Benefits: Up to 31,000 per annum salary (dependent on experience) Ongoing training and career development opportunities Company pension scheme Staff discounts on servicing and vehicle repairs Company events throughout the year Uniform provided Free on-site parking Employee referral incentive scheme Long Christmas shutdown for family time Supportive and friendly team environment Stable, long-term career within a growing company Duties of the Service Advisor: Deliver outstanding customer service via telephone, email, and face-to-face Manage customer enquiries from initial contact through to vehicle collection Process service jobs using the garage management system Order vehicle parts and allocate them to relevant jobs Handle parts returns and liaise with suppliers Ensure accurate data entry and CRM management Utilise modern, AI-integrated systems and technology Conduct customer follow-up calls and satisfaction checks Assist in the management and development of internal systems Support front-of-house team with daily operations Ensure a seamless customer journey and uphold company standards Requirements: Excellent communication and interpersonal skills Highly organised with strong attention to detail Confident in using computer systems and modern technology Positive, proactive attitude Ability to work efficiently in a fast-paced environment Previous experience as a Service Advisor, customer service, administration, or within the automotive sector (preferred but not essential) Eagerness to learn and progress within the business The Service Advisor role offers the opportunity to work within a well-established business committed to employee development and customer satisfaction. If you meet the requirements and are eager to join a respected organisation, this is an excellent career move. Contact the Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stourbridge and the West Midlands, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 10, 2026
Full time
We are recruiting on behalf of our client for the position of Service Advisor. This is a full-time, permanent role offering a competitive annual salary of up to 31,000, depending on experience. The Service Advisor role is Monday to Friday, with no weekend working required, providing an excellent work-life balance. This opportunity is ideal for skilled professionals seeking to develop their career within a reputable and forward-thinking automotive business. Benefits: Up to 31,000 per annum salary (dependent on experience) Ongoing training and career development opportunities Company pension scheme Staff discounts on servicing and vehicle repairs Company events throughout the year Uniform provided Free on-site parking Employee referral incentive scheme Long Christmas shutdown for family time Supportive and friendly team environment Stable, long-term career within a growing company Duties of the Service Advisor: Deliver outstanding customer service via telephone, email, and face-to-face Manage customer enquiries from initial contact through to vehicle collection Process service jobs using the garage management system Order vehicle parts and allocate them to relevant jobs Handle parts returns and liaise with suppliers Ensure accurate data entry and CRM management Utilise modern, AI-integrated systems and technology Conduct customer follow-up calls and satisfaction checks Assist in the management and development of internal systems Support front-of-house team with daily operations Ensure a seamless customer journey and uphold company standards Requirements: Excellent communication and interpersonal skills Highly organised with strong attention to detail Confident in using computer systems and modern technology Positive, proactive attitude Ability to work efficiently in a fast-paced environment Previous experience as a Service Advisor, customer service, administration, or within the automotive sector (preferred but not essential) Eagerness to learn and progress within the business The Service Advisor role offers the opportunity to work within a well-established business committed to employee development and customer satisfaction. If you meet the requirements and are eager to join a respected organisation, this is an excellent career move. Contact the Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stourbridge and the West Midlands, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we'd love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We're a growing business with ambitious plans for the future, and we're looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you're curious, driven, coachable, and excited to build a successful career with us, you'll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular Monday - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You'll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We're far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you've gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn't essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year's experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you'll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don't just deliver marketing campaigns - we become an extension of our clients' businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Jun 10, 2026
Full time
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we'd love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We're a growing business with ambitious plans for the future, and we're looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you're curious, driven, coachable, and excited to build a successful career with us, you'll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular Monday - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You'll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We're far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you've gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn't essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year's experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you'll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don't just deliver marketing campaigns - we become an extension of our clients' businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Product Quality Assurance Specialist Location: South East England Salary: DOE Job Type: Permanent, Full-Time About the Role An exciting opportunity has arisen for an experienced Product Quality Assurance Specialist to join a leading fresh produce business in South East England. The successful candidate will be responsible for maintaining product quality, food safety, traceability, and compliance standards throughout the supply chain, ensuring products consistently meet customer, retailer, and regulatory requirements. Key Responsibilities Conduct quality inspections of incoming and finished products. Monitor product quality, shelf-life, labelling, packaging, and traceability standards. Investigate quality issues and support corrective action processes. Maintain accurate quality and stock control records. Support HACCP implementation and food safety procedures. Assist with internal, customer, and third-party audits. Ensure compliance with BRCGS Food Safety Standards and customer specifications. Liaise with production, warehouse, procurement, and commercial teams. Support quality reporting and continuous improvement initiatives. Promote a strong food safety and quality culture throughout the business. Requirements The ideal candidate will have previous experience within Quality Assurance, Quality Control, Food Safety, Technical Compliance, or Fresh Produce Operations. Candidates should possess an NVQ Level 2 or above in a relevant discipline together with a HACCP Level 3 qualification and Internal Auditor training. Applicants should have experience working within fresh produce, food manufacturing, FMCG, agriculture, horticulture, or packhouse environments and possess a strong understanding of food safety, quality management, traceability, and stock control procedures. Strong communication, organisational, analytical, and IT skills are essential. A full UK driving licence and the legal right to work in the UK are required. Benefits Competitive Salary DOE Permanent Full-Time Position Company Pension Scheme Ongoing Training and Development Career Progression Opportunities Supportive Team Environment
Jun 10, 2026
Full time
Product Quality Assurance Specialist Location: South East England Salary: DOE Job Type: Permanent, Full-Time About the Role An exciting opportunity has arisen for an experienced Product Quality Assurance Specialist to join a leading fresh produce business in South East England. The successful candidate will be responsible for maintaining product quality, food safety, traceability, and compliance standards throughout the supply chain, ensuring products consistently meet customer, retailer, and regulatory requirements. Key Responsibilities Conduct quality inspections of incoming and finished products. Monitor product quality, shelf-life, labelling, packaging, and traceability standards. Investigate quality issues and support corrective action processes. Maintain accurate quality and stock control records. Support HACCP implementation and food safety procedures. Assist with internal, customer, and third-party audits. Ensure compliance with BRCGS Food Safety Standards and customer specifications. Liaise with production, warehouse, procurement, and commercial teams. Support quality reporting and continuous improvement initiatives. Promote a strong food safety and quality culture throughout the business. Requirements The ideal candidate will have previous experience within Quality Assurance, Quality Control, Food Safety, Technical Compliance, or Fresh Produce Operations. Candidates should possess an NVQ Level 2 or above in a relevant discipline together with a HACCP Level 3 qualification and Internal Auditor training. Applicants should have experience working within fresh produce, food manufacturing, FMCG, agriculture, horticulture, or packhouse environments and possess a strong understanding of food safety, quality management, traceability, and stock control procedures. Strong communication, organisational, analytical, and IT skills are essential. A full UK driving licence and the legal right to work in the UK are required. Benefits Competitive Salary DOE Permanent Full-Time Position Company Pension Scheme Ongoing Training and Development Career Progression Opportunities Supportive Team Environment
Job Description As part of our continued growth and investment in our data and analytics capabilities, we're recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You'll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. You'll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. What you'll be doing Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution. Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues What we're looking for We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment Working with data from multiple systems and structures and at different velocities including near real time Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation Advanced SQL development including query development and optimisation, stored procedures, and performance tuning Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous Change management using JIRA and Confluence would be an advantage Experience using and implementing AI agents for code creation and process efficiency would be advantageous About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Jun 10, 2026
Full time
Job Description As part of our continued growth and investment in our data and analytics capabilities, we're recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You'll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. You'll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. What you'll be doing Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution. Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues What we're looking for We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment Working with data from multiple systems and structures and at different velocities including near real time Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation Advanced SQL development including query development and optimisation, stored procedures, and performance tuning Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous Change management using JIRA and Confluence would be an advantage Experience using and implementing AI agents for code creation and process efficiency would be advantageous About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Your new company An award-winning, established company in the Llanelli area. Your new role We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability of all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operations Excellent communication skills - verbal, written, and interpersonal. IT proficiency, especially in service tracking, reporting, and administration systems. This is a permanent role paying 25,000 - 30,000 based on experience. This is a fully office-based role working for a forward-thinking company in the Llanelli area. Hours of work are Monday to Friday, 8.30am-5.00pm, 1 hour lunch. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Full time
Your new company An award-winning, established company in the Llanelli area. Your new role We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability of all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operations Excellent communication skills - verbal, written, and interpersonal. IT proficiency, especially in service tracking, reporting, and administration systems. This is a permanent role paying 25,000 - 30,000 based on experience. This is a fully office-based role working for a forward-thinking company in the Llanelli area. Hours of work are Monday to Friday, 8.30am-5.00pm, 1 hour lunch. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Medical Agency File Handler Location: Sharston, M22 4SN Salary : £23,400 to £27,411.66 per annum, dependent on age Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. About the Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service Salary & Hours: Salary of £23,400 to £27,411.66, dependent on age. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid working - 3/2 hybrid working pattern after probation. 23 days of holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
Jun 10, 2026
Full time
Job Title: Medical Agency File Handler Location: Sharston, M22 4SN Salary : £23,400 to £27,411.66 per annum, dependent on age Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. About the Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service Salary & Hours: Salary of £23,400 to £27,411.66, dependent on age. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid working - 3/2 hybrid working pattern after probation. 23 days of holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.