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senior release manager
Fawkes & Reece London
New Homes Sales Manager
Fawkes & Reece London
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
May 08, 2026
Full time
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
CITIZENS UK
Senior Media & Communications Manager
CITIZENS UK
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission. Purpose The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation's mission of tackling low pay and insecure work. The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You'll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications. As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team's effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact. Main Responsibilities Contribute to CUK mission and its strategic objectives: Provide strategic oversight of the organisation's media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success. Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group Support the Living Wage Foundation's Political Engagement Strategy by building and sustaining cross-party support for the organisation's mission and objectives. Situational awareness and research: Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed. Guide the team in proactive media monitoring, enabling timely responses to significant developments. Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences. Strategy development: Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy. Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training. Reputational & risk management: Develop and manage the organisation's risk register, offering strategic oversight and serving as a primary contact for crisis communications. Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation's values and objectives. Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues. Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed. Materials development and dissemination: Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation's profile and the voices of workers and employers within the Living Wage movement. Ensure media outputs and communications reflect the organisation's values and uphold a consistent voice. Create and refine key messaging for public communications, including FAQs and response guides. Social media and website: Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team. External relationships (including media and press): Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage. Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts. Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage. Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements. Strengthen and maintain broad cross-party support for the Living Wage agenda. Campaign & events management: Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events. Lead on media and messaging elements of agreed comms-led campaigns. Internal comms & knowledge management: Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation's objectives. Internal relationships: Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives. Provide line management and development support to the Media Manager and Events Manager. Learning, expertise & DEI: Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements. Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance. Contribute to a positive and inclusive team culture. Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance. Person Specification (D) Desirable, (E) Essential Experience: Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E) Experience in line managing and leading a team. (E) Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E) Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E) Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E) . click apply for full job details
May 08, 2026
Full time
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission. Purpose The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation's mission of tackling low pay and insecure work. The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You'll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications. As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team's effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact. Main Responsibilities Contribute to CUK mission and its strategic objectives: Provide strategic oversight of the organisation's media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success. Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group Support the Living Wage Foundation's Political Engagement Strategy by building and sustaining cross-party support for the organisation's mission and objectives. Situational awareness and research: Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed. Guide the team in proactive media monitoring, enabling timely responses to significant developments. Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences. Strategy development: Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy. Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training. Reputational & risk management: Develop and manage the organisation's risk register, offering strategic oversight and serving as a primary contact for crisis communications. Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation's values and objectives. Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues. Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed. Materials development and dissemination: Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation's profile and the voices of workers and employers within the Living Wage movement. Ensure media outputs and communications reflect the organisation's values and uphold a consistent voice. Create and refine key messaging for public communications, including FAQs and response guides. Social media and website: Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team. External relationships (including media and press): Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage. Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts. Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage. Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements. Strengthen and maintain broad cross-party support for the Living Wage agenda. Campaign & events management: Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events. Lead on media and messaging elements of agreed comms-led campaigns. Internal comms & knowledge management: Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation's objectives. Internal relationships: Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives. Provide line management and development support to the Media Manager and Events Manager. Learning, expertise & DEI: Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements. Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance. Contribute to a positive and inclusive team culture. Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance. Person Specification (D) Desirable, (E) Essential Experience: Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E) Experience in line managing and leading a team. (E) Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E) Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E) Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E) . click apply for full job details
Anthony Nolan
Senior New Business Manager (Corporate Fundraising)
Anthony Nolan
We are Anthony Nolan. We unite people and science matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need. Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Senior New Business Manager Corporate Fundraising to join our Corporate Partnerships team. Title: Senior New Business Manager Corporate Fundraising Salary: £45,000-£48,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London Role Responsibilities: These include but are not limited to: Co-lead the acquisition of high-value, multi-faceted, and multi-year corporate partnerships, ranging from philanthropic to commercial and strategic, maximising the long-term value and impact these partnerships deliver for Anthony Nolan. Drive a proactive and insight-led approach to new business, identifying, researching, and cultivating corporate prospects that align with our organisational strategy and mission. Evolve a robust new business pipeline, ensuring it s dynamic and future-focused to manage risk and unlock both immediate and sustained income growth. Join the new business team in shaping the strategic direction of new business development, setting ambitious long-term goals and KPIs to elevate our corporate partnerships to the next level. Collaborate cross-organisationally, leveraging internal expertise and assets to co-create powerful, tailored proposals, pitches, and stewardship plans that inspire corporate engagement. Build and manage high-impact corporate relationships, confidently influencing at senior levels, both internally and externally, to drive results and embed long-term value. Deliver clear, insight-driven reporting, tracking performance against key metrics and providing strategic recommendations to inform leadership decisions. Assist the Head of Corporate and the team with budgeting and forecasting, ensuring financial planning is aligned with strategic priorities and growth opportunities. Represent the Corporate Partnerships team in senior-level meetings and organisational planning, deputising for the Head of Corporate when required. What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached to this advert, or hyperlinked here in the job advert on our careers page, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
May 07, 2026
Full time
We are Anthony Nolan. We unite people and science matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need. Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Senior New Business Manager Corporate Fundraising to join our Corporate Partnerships team. Title: Senior New Business Manager Corporate Fundraising Salary: £45,000-£48,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London Role Responsibilities: These include but are not limited to: Co-lead the acquisition of high-value, multi-faceted, and multi-year corporate partnerships, ranging from philanthropic to commercial and strategic, maximising the long-term value and impact these partnerships deliver for Anthony Nolan. Drive a proactive and insight-led approach to new business, identifying, researching, and cultivating corporate prospects that align with our organisational strategy and mission. Evolve a robust new business pipeline, ensuring it s dynamic and future-focused to manage risk and unlock both immediate and sustained income growth. Join the new business team in shaping the strategic direction of new business development, setting ambitious long-term goals and KPIs to elevate our corporate partnerships to the next level. Collaborate cross-organisationally, leveraging internal expertise and assets to co-create powerful, tailored proposals, pitches, and stewardship plans that inspire corporate engagement. Build and manage high-impact corporate relationships, confidently influencing at senior levels, both internally and externally, to drive results and embed long-term value. Deliver clear, insight-driven reporting, tracking performance against key metrics and providing strategic recommendations to inform leadership decisions. Assist the Head of Corporate and the team with budgeting and forecasting, ensuring financial planning is aligned with strategic priorities and growth opportunities. Represent the Corporate Partnerships team in senior-level meetings and organisational planning, deputising for the Head of Corporate when required. What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached to this advert, or hyperlinked here in the job advert on our careers page, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
Marshall
Quality Compliance Manager
Marshall Fen Ditton, Cambridgeshire
Why join Marshall Land Systems in this role: The Quality compliance manager is responsible for developing, implementing, and monitoring compliance and quality managements systems within Marshall land systems this role ensures adherence to regulatory standards (ISO 9001) internal polices, and industry guidelines to maintain product / service quality and operational integrity. Job Description Regulatory Compliance Ensure compliance with industry regulations and legal requirements Monitor changes in regulatory standards and update internal group polices accordingly. Liaise with regulatory authorities and external auditors. Quality Management System (QMS) Develop, implement, and maintain the Quality Management System. Ensure processes comply with standards ( ISO9001 , AQAP2110 ) Conduct regular reviews of group quality procedures. Audits Plan and conduct internal Quality audits with in group Coordinate external audits with customers and regulatory bodies. Track corrective and preventive actions (CAPA) Risk Management Identify quality and compliance risks. Implement risk mitigation strategies Investigate deviations, complaints, and non-conformities. Document and reporting Maintain compliance records, SOPs, and quality documentation. Prepare compliance reports. Ensure proper documentation control Training and awareness Train employees on quality compliance policies and quality standards. Promotes a culture of quality and regulatory awareness Tasks: Responsible for ensuring Customer product and service issues are dealt with in a timely and effective manner. Managing the compliance team by supporting and giving advice on daily issue when they arise, resolving work load issues within the team. Proactively support the reduction of incidents and customer complaints. Responsible for ensuring all activities, processes and procedures are carried out to the highest quality and accuracy standards. Comply with all Customer inspection and product release processes Deep knowledge of area of specialism combined with broad knowledge of the industry and the relevant external environment (legislative, regulatory, best practice standards, etc.). Strong influencing and stakeholder management skills; able to wield influence over other senior leaders across Marshall and partner organisations. Ability to set the appropriate culture for a high-performing function. Significant people management experience with experience of leading a multi-disciplined workforce. Apply if you have most of the following: Strong Knowledge of ISO9001 and AQAP2110 Lead auditor qualification Risk assessment and root cause analysis Documentation and compliance management Leadership and team management Analytical and problem-solving skills Communication and stakeholder management 5-10 years' experience in quality assurance , compliance or regulatory roles Experience managing audits, regulatory inspections , and quality systems. Industry-specific knowledge, manufacturing, aerospace. Additional local needs There will be approximately 10% of travel involved with this role to other MA sites (both UK & International travel). The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 07, 2026
Full time
Why join Marshall Land Systems in this role: The Quality compliance manager is responsible for developing, implementing, and monitoring compliance and quality managements systems within Marshall land systems this role ensures adherence to regulatory standards (ISO 9001) internal polices, and industry guidelines to maintain product / service quality and operational integrity. Job Description Regulatory Compliance Ensure compliance with industry regulations and legal requirements Monitor changes in regulatory standards and update internal group polices accordingly. Liaise with regulatory authorities and external auditors. Quality Management System (QMS) Develop, implement, and maintain the Quality Management System. Ensure processes comply with standards ( ISO9001 , AQAP2110 ) Conduct regular reviews of group quality procedures. Audits Plan and conduct internal Quality audits with in group Coordinate external audits with customers and regulatory bodies. Track corrective and preventive actions (CAPA) Risk Management Identify quality and compliance risks. Implement risk mitigation strategies Investigate deviations, complaints, and non-conformities. Document and reporting Maintain compliance records, SOPs, and quality documentation. Prepare compliance reports. Ensure proper documentation control Training and awareness Train employees on quality compliance policies and quality standards. Promotes a culture of quality and regulatory awareness Tasks: Responsible for ensuring Customer product and service issues are dealt with in a timely and effective manner. Managing the compliance team by supporting and giving advice on daily issue when they arise, resolving work load issues within the team. Proactively support the reduction of incidents and customer complaints. Responsible for ensuring all activities, processes and procedures are carried out to the highest quality and accuracy standards. Comply with all Customer inspection and product release processes Deep knowledge of area of specialism combined with broad knowledge of the industry and the relevant external environment (legislative, regulatory, best practice standards, etc.). Strong influencing and stakeholder management skills; able to wield influence over other senior leaders across Marshall and partner organisations. Ability to set the appropriate culture for a high-performing function. Significant people management experience with experience of leading a multi-disciplined workforce. Apply if you have most of the following: Strong Knowledge of ISO9001 and AQAP2110 Lead auditor qualification Risk assessment and root cause analysis Documentation and compliance management Leadership and team management Analytical and problem-solving skills Communication and stakeholder management 5-10 years' experience in quality assurance , compliance or regulatory roles Experience managing audits, regulatory inspections , and quality systems. Industry-specific knowledge, manufacturing, aerospace. Additional local needs There will be approximately 10% of travel involved with this role to other MA sites (both UK & International travel). The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Anthony Nolan
Marketing Manager (Supporter & Youth)
Anthony Nolan
We are Anthony Nolan. We unite people and science matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need. Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Interviews are expected to take place w/c 25th May. Title: Marketing Manager, Supporter and Youth Salary: £39,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community. You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement. Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities. You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims. The role is part of the wider Engagement division (which includes Communications and Register Development). What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
May 07, 2026
Full time
We are Anthony Nolan. We unite people and science matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need. Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Interviews are expected to take place w/c 25th May. Title: Marketing Manager, Supporter and Youth Salary: £39,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community. You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement. Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities. You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims. The role is part of the wider Engagement division (which includes Communications and Register Development). What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
GUILD HE
Head of Public Affairs
GUILD HE
Head of Public Affairs Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector. We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs . This is a landmark appointment for us. As a newly-created role following our recent rebranding, you'll be building our external presence, taking our fresh identity and the work we've undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work. The Head of Public Affairs will lead the development and execution of a cohesive external engagement strategy and be responsible for managing the organisation's reputation, building high-level stakeholder relationships, and ensuring the collective voice of our member institutions is heard by policymakers and the media. As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can: Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector. Build the Blueprint : You will have the autonomy to design our engagement frameworks from scratch-working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education. Create a Legacy : Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade. Key Responsibilities: Strategy and Planning : Audit and overhaul our existing GHE communications strategy and annual communications plan, bringing fresh thinking to ensure we're not just participating in conversations, but leading them. This work will be supported by the Communications Manager and require close working with the Director of Policy and Strategy and the Parliamentary Engagement Policy Manager. It should include monitoring and reporting (using metrics) to assess the overall effectiveness of our communications strategy and engagements. Strategic Advocacy : Develop and lead multi-channel public campaigns to influence higher education policy at local, national, and international levels. Identify opportunities for collaboration, and lobbying to support strategy objectives. Stakeholder Mapping & Engagement : Build and maintain a map of key influencers, including press contacts and media personalities, government officials, funding bodies, industry partners, and think tanks. Establishing new relationships and expanding our network is expected. Media & Reputation Management : Serve as the primary point of contact for media inquiries. Oversee press releases, media briefings, and crisis communication protocols. Member Relations : Work closely with member institutions to ensure external messaging aligns with their diverse needs and reflects our values, mission and strategic priorities. Digital Presence & Branding : Oversee the organisation's digital footprint, ensuring that social media, web content, and annual reports reflect a modern, authoritative brand. Event Leadership : Working closely with the Director of Operations and Membership, and the Membership and Partnerships Manager, provide oversight of our conferences and events as platforms for HE advocacy and key avenues for raising awareness about our work and priorities. Who we're looking for We're looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren't just representing institutions; you're representing a vision of a more varied, vibrant educational landscape. The right candidate will have proven experience leading communications, marketing or external relations at a senior level, with exceptional and wide-ranging communications skills. As a small team, we're looking for those who are adaptable, agile and resilient, able to flex well between high and low pressure moments and different paces of work throughout the year, helping the team to navigate chaotic periods calmly. Most importantly, we're looking for pioneers, who are energised by the phrase, "we haven't done that before." We've done the work on our look and feel-now we need you to provide the megaphone. If you're a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you. Offer details: Salary: starting range £49,593 to £52,570, for full-time permanent contract (35 hrs a week) Pension: USS Annual leave: 25 days plus 8 bank holidays, 3 well-being days, and a Christmas office closure Location: Hybrid, flexible working model with an office located in central London for those that like to use it. Occasional UK-wide travel for member events and into London at least once a month for an all-team day. Reports to: Director of Operations and Membership. Want this job? Please send a cover letter explaining why you're the best fit for us (2 pgs max) and a CV by an email via the button below by 4pm, 22 May. Application closing date : May 22, 4pm. Interviews : June 3-4 Not sure if this is right for you and want some more information? Please contact Angellique Woolery, Director of Operations and Membership by an email.
May 07, 2026
Full time
Head of Public Affairs Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector. We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs . This is a landmark appointment for us. As a newly-created role following our recent rebranding, you'll be building our external presence, taking our fresh identity and the work we've undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work. The Head of Public Affairs will lead the development and execution of a cohesive external engagement strategy and be responsible for managing the organisation's reputation, building high-level stakeholder relationships, and ensuring the collective voice of our member institutions is heard by policymakers and the media. As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can: Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector. Build the Blueprint : You will have the autonomy to design our engagement frameworks from scratch-working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education. Create a Legacy : Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade. Key Responsibilities: Strategy and Planning : Audit and overhaul our existing GHE communications strategy and annual communications plan, bringing fresh thinking to ensure we're not just participating in conversations, but leading them. This work will be supported by the Communications Manager and require close working with the Director of Policy and Strategy and the Parliamentary Engagement Policy Manager. It should include monitoring and reporting (using metrics) to assess the overall effectiveness of our communications strategy and engagements. Strategic Advocacy : Develop and lead multi-channel public campaigns to influence higher education policy at local, national, and international levels. Identify opportunities for collaboration, and lobbying to support strategy objectives. Stakeholder Mapping & Engagement : Build and maintain a map of key influencers, including press contacts and media personalities, government officials, funding bodies, industry partners, and think tanks. Establishing new relationships and expanding our network is expected. Media & Reputation Management : Serve as the primary point of contact for media inquiries. Oversee press releases, media briefings, and crisis communication protocols. Member Relations : Work closely with member institutions to ensure external messaging aligns with their diverse needs and reflects our values, mission and strategic priorities. Digital Presence & Branding : Oversee the organisation's digital footprint, ensuring that social media, web content, and annual reports reflect a modern, authoritative brand. Event Leadership : Working closely with the Director of Operations and Membership, and the Membership and Partnerships Manager, provide oversight of our conferences and events as platforms for HE advocacy and key avenues for raising awareness about our work and priorities. Who we're looking for We're looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren't just representing institutions; you're representing a vision of a more varied, vibrant educational landscape. The right candidate will have proven experience leading communications, marketing or external relations at a senior level, with exceptional and wide-ranging communications skills. As a small team, we're looking for those who are adaptable, agile and resilient, able to flex well between high and low pressure moments and different paces of work throughout the year, helping the team to navigate chaotic periods calmly. Most importantly, we're looking for pioneers, who are energised by the phrase, "we haven't done that before." We've done the work on our look and feel-now we need you to provide the megaphone. If you're a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you. Offer details: Salary: starting range £49,593 to £52,570, for full-time permanent contract (35 hrs a week) Pension: USS Annual leave: 25 days plus 8 bank holidays, 3 well-being days, and a Christmas office closure Location: Hybrid, flexible working model with an office located in central London for those that like to use it. Occasional UK-wide travel for member events and into London at least once a month for an all-team day. Reports to: Director of Operations and Membership. Want this job? Please send a cover letter explaining why you're the best fit for us (2 pgs max) and a CV by an email via the button below by 4pm, 22 May. Application closing date : May 22, 4pm. Interviews : June 3-4 Not sure if this is right for you and want some more information? Please contact Angellique Woolery, Director of Operations and Membership by an email.
Senior Director Product Management, Credentials & Card Services
ASSA ABLOY Global Solutions Cardiff, South Glamorgan
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
May 07, 2026
Full time
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
Galliford Try
Senior Project Manager
Galliford Try
Senior Project Manager - Asset Intelligence Oxfordshire or Dartford area Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. What you will be doing: An opportunity has arisen for a Senior Project Manager to join the team at Galliford Try within our Asset Intelligence Business. Ideally, you will be based in or around the London area or Oxfordshire to travel between our site GTAI offices in Oxford, Warwick or Dartford. Participate in creating a "knowingly safe" working environment. Participate in monthly financial reviews for all schemes with the Commercial Team, ensuring that accurate financial performance reports have been completed. Ensure the company's health, safety & sustainability standards are applied on the project. Assume responsibility of the financial performance of each project with overall responsibility for Profit/Loss on contracts undertaken. Plan and co-ordinate project prior to commencement. Co-ordinate and control initial set up including initiating Company systems and procedures. Ensure that the principles of CDM are applied on the project. Control and monitor efficient progress of the works. Liaise with the design team to ensure the design deliverables are received in time for efficient delivery of the site works. Develop and foster collaborative working relationships with the Client, Client's Representatives, Supply Chain and internal teams. Maintain the culture whereby everyone is continually seeking to satisfy customer requirements. Administer the valuation system, maximise cash flow and profitability. Ensure systems are in place in order that quality of work is to the prescribed standards. Plan, co-ordinate, maintain and develop staff and operative levels to undertake current and prospective workloads. Monitor and record individual performances encouraging and disciplinary as and when necessary. About You: Previous experience working on MEPH Projects is essential for this role. An industry applicable ONC/HNC/B.Eng or NVQ equivalent is required. Strong leadership and a commitment for delivering excellence. Able to prioritise a varied workload and demonstrate good time management to comply with deadlines. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Galliford Try's Asset Intelligence business works predominantly within the UK's Critical National Infrastructure market, focusing on Defence, Water, Energy, Transport and Telecommunications sectors. We deliver multi-site security programs, and our expertise in the planning, design and delivery processes, together with our CNI Security knowledge and experience, enables us to efficiently deliver fully integrated physical and electronic security programmes and portfolios of work on critical operational assets. For more information on this role or to enquire about other positions available within our Specialist Services business please contact Skye Bree on . Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
May 07, 2026
Full time
Senior Project Manager - Asset Intelligence Oxfordshire or Dartford area Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. What you will be doing: An opportunity has arisen for a Senior Project Manager to join the team at Galliford Try within our Asset Intelligence Business. Ideally, you will be based in or around the London area or Oxfordshire to travel between our site GTAI offices in Oxford, Warwick or Dartford. Participate in creating a "knowingly safe" working environment. Participate in monthly financial reviews for all schemes with the Commercial Team, ensuring that accurate financial performance reports have been completed. Ensure the company's health, safety & sustainability standards are applied on the project. Assume responsibility of the financial performance of each project with overall responsibility for Profit/Loss on contracts undertaken. Plan and co-ordinate project prior to commencement. Co-ordinate and control initial set up including initiating Company systems and procedures. Ensure that the principles of CDM are applied on the project. Control and monitor efficient progress of the works. Liaise with the design team to ensure the design deliverables are received in time for efficient delivery of the site works. Develop and foster collaborative working relationships with the Client, Client's Representatives, Supply Chain and internal teams. Maintain the culture whereby everyone is continually seeking to satisfy customer requirements. Administer the valuation system, maximise cash flow and profitability. Ensure systems are in place in order that quality of work is to the prescribed standards. Plan, co-ordinate, maintain and develop staff and operative levels to undertake current and prospective workloads. Monitor and record individual performances encouraging and disciplinary as and when necessary. About You: Previous experience working on MEPH Projects is essential for this role. An industry applicable ONC/HNC/B.Eng or NVQ equivalent is required. Strong leadership and a commitment for delivering excellence. Able to prioritise a varied workload and demonstrate good time management to comply with deadlines. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Galliford Try's Asset Intelligence business works predominantly within the UK's Critical National Infrastructure market, focusing on Defence, Water, Energy, Transport and Telecommunications sectors. We deliver multi-site security programs, and our expertise in the planning, design and delivery processes, together with our CNI Security knowledge and experience, enables us to efficiently deliver fully integrated physical and electronic security programmes and portfolios of work on critical operational assets. For more information on this role or to enquire about other positions available within our Specialist Services business please contact Skye Bree on . Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Hays Specialist Recruitment
Demand/Capacity Manager
Hays Specialist Recruitment
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 07, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
FERROVIAL CONSTRUCTION (UK) LIMITED
Senior Bid Writer
FERROVIAL CONSTRUCTION (UK) LIMITED
FERROVIAL CONSTRUCTION (UK) LIMITED is seeking an experienced and highly skilled Senior Bid Writer to join our dynamic team. This role is crucial in crafting compelling and winning proposals for complex infrastructure projects. Job Responsibilities: Provide Lead Author/Bid Writing services on forthcoming PQQs and Tenders (subject to timely client release of documents). Ensure responses are produced to a high standard and quality, taking into account the full question is being answered and the scoring criteria followed and applied. Ensure effective engagement with subject matter experts (SME) in relation to gathering response information/evidence and ensuring adherence to deadlines (internal and client). Ensure the full suite of client documents associated with the PQQ/Tender have been read and understood. Ensure content provided by SMEs is appropriately challenged and escalated to the appropriate person within the bid team if the SME is under delivering. Ensure the responses produced are optimised to score the highest marks possible. Working closely with bid directors, BD directors, bid managers, technical leads and field specialists to develop key messages, themes, approaches and innovative / value-added concepts Working with external specialists/writers and working directly with clients, if required Support other Business Development related tasks such as BD related marketing collateral and/or master case study/evidence gathering activity Analyze requirements and ensure that all proposals meet requirements Coordinate and lead all technical aspects of the bid process including development, outlines, preparing drafts, scheduling reviews, and tracking completion of team assignments Assist with maintaining a database with standard proposal responses Contribute intelligence related to clients and competitors to support project pursuits Assist in ensuring all bidding qualifications are in place and maintained Effectively catalog department information, templates, databases, generic information, etc. Job Qualifications: Bachelor's degree in Marketing, Communications, Journalism, English, or a related field. Proven experience as a Bid Writer, Senior Bid Writer, Demonstrable track record of successfully securing major contracts through high-quality bid submissions. Exceptional written and verbal communication skills, with a keen eye for detail and a strong command of grammar, punctuation, and style. Strong project management and organisational skills, with the ability to manage multiple bids simultaneously under tight deadlines. Excellent interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders. A strategic thinker with a proactive and results-oriented approach. Understanding of public procurement processes and frameworks (e.g., PQQ, ITT, RFQ) within the UK construction market. Work Location: London / Chiswick Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a Protected Class ), or any other protected class in accordance with applicable laws.
May 07, 2026
Full time
FERROVIAL CONSTRUCTION (UK) LIMITED is seeking an experienced and highly skilled Senior Bid Writer to join our dynamic team. This role is crucial in crafting compelling and winning proposals for complex infrastructure projects. Job Responsibilities: Provide Lead Author/Bid Writing services on forthcoming PQQs and Tenders (subject to timely client release of documents). Ensure responses are produced to a high standard and quality, taking into account the full question is being answered and the scoring criteria followed and applied. Ensure effective engagement with subject matter experts (SME) in relation to gathering response information/evidence and ensuring adherence to deadlines (internal and client). Ensure the full suite of client documents associated with the PQQ/Tender have been read and understood. Ensure content provided by SMEs is appropriately challenged and escalated to the appropriate person within the bid team if the SME is under delivering. Ensure the responses produced are optimised to score the highest marks possible. Working closely with bid directors, BD directors, bid managers, technical leads and field specialists to develop key messages, themes, approaches and innovative / value-added concepts Working with external specialists/writers and working directly with clients, if required Support other Business Development related tasks such as BD related marketing collateral and/or master case study/evidence gathering activity Analyze requirements and ensure that all proposals meet requirements Coordinate and lead all technical aspects of the bid process including development, outlines, preparing drafts, scheduling reviews, and tracking completion of team assignments Assist with maintaining a database with standard proposal responses Contribute intelligence related to clients and competitors to support project pursuits Assist in ensuring all bidding qualifications are in place and maintained Effectively catalog department information, templates, databases, generic information, etc. Job Qualifications: Bachelor's degree in Marketing, Communications, Journalism, English, or a related field. Proven experience as a Bid Writer, Senior Bid Writer, Demonstrable track record of successfully securing major contracts through high-quality bid submissions. Exceptional written and verbal communication skills, with a keen eye for detail and a strong command of grammar, punctuation, and style. Strong project management and organisational skills, with the ability to manage multiple bids simultaneously under tight deadlines. Excellent interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders. A strategic thinker with a proactive and results-oriented approach. Understanding of public procurement processes and frameworks (e.g., PQQ, ITT, RFQ) within the UK construction market. Work Location: London / Chiswick Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a Protected Class ), or any other protected class in accordance with applicable laws.
Akkodis
Salesforce Product Manager
Akkodis Sheffield, Yorkshire
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 07, 2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Product Owner
Houseful
At Hometrack, we help the UK's leading lenders, brokers, and financial institutions make smarter decisions through property data and insights. At the heart of our evolution is Risk Hub. Currently hosting real-time property valuations and sophisticated analytical dashboards, Risk Hub is transitioning into a comprehensive, one-stop shop for all things property risk. We are looking for a Senior Product Owner to own the delivery and strategic development of this flagship platform. As the Senior Product Owner for Risk Hub, you will be the bridge between vision and execution. You'll work hand-in-hand with engineers and analysts to prioritise, scope, and deliver features that meet the complex needs of the mortgage and property risk ecosystem. This role requires a delicate balance of discovery (understanding the "why") and delivery (executing the "how"). You won't just be managing a backlog; you'll be ensuring rigorous testing and high-quality releases while deeply exploring the needs of lenders, brokers, estate agents, and investors alike. Key Responsibilities Backlog & Delivery Management: Own the end-to-end delivery backlog for Risk Hub. You'll translate customer needs into detailed, unambiguous user stories with clear acceptance criteria, managing tickets through to completion. A number of teams feed their requirements into Risk Hub, and it'll be up to you to prioritise, plan and communicate timelines internally Strategic Discovery: Balance rapid delivery with continuous discovery. You will engage with all market participants, from lenders to estate agents, to ensure Risk Hub provides holistic value. Cross-Functional Collaboration: Coordinate with software engineers, data engineers, and analysts to ensure goals are clear and milestones are met. Stakeholder Alignment: Work closely with commercial, product, and analytics teams to refine requirements, manage expectations, and provide transparent reporting on progress. Quality & Rigour: Champion best practices in digital delivery, ensuring every release is rigorously tested and balances accessibility, performance, and scalability. Strategic Input: Support the long term roadmap as Risk Hub scales into a unified interface for all property risk products. About You The Experience: Proven track record as a Product Owner, Delivery Lead, or Product Manager, ideally within Financial Services, Fintech, Proptech or Consultancy. The Mindset: You are delivery-focused and detail-oriented, with a knack for making releases smooth and predictable. Domain Interest: You have a genuine curiosity about the mortgage and property markets and want to understand the mechanics of risk. Technical Fluency: You are comfortable working alongside data scientists and engineers, able to speak their language while keeping the customer's needs front and center. Communication: You're a natural relationship-builder, capable of managing competing demands from high-level stakeholders while keeping the dev team focused. Qualities We Admire Curiosity: You don't just accept "how" things work; you want to know "why." You aren't afraid to challenge the status quo to find a better way. Adaptability: You can pivot quickly when priorities shift and think outside the box to solve blockers. Collaborative Spirit: You believe that the best products are built through partnership, not in a vacuum. Rigour: You have a high bar for quality and a commitment to rigorous testing and excellence.
May 06, 2026
Full time
At Hometrack, we help the UK's leading lenders, brokers, and financial institutions make smarter decisions through property data and insights. At the heart of our evolution is Risk Hub. Currently hosting real-time property valuations and sophisticated analytical dashboards, Risk Hub is transitioning into a comprehensive, one-stop shop for all things property risk. We are looking for a Senior Product Owner to own the delivery and strategic development of this flagship platform. As the Senior Product Owner for Risk Hub, you will be the bridge between vision and execution. You'll work hand-in-hand with engineers and analysts to prioritise, scope, and deliver features that meet the complex needs of the mortgage and property risk ecosystem. This role requires a delicate balance of discovery (understanding the "why") and delivery (executing the "how"). You won't just be managing a backlog; you'll be ensuring rigorous testing and high-quality releases while deeply exploring the needs of lenders, brokers, estate agents, and investors alike. Key Responsibilities Backlog & Delivery Management: Own the end-to-end delivery backlog for Risk Hub. You'll translate customer needs into detailed, unambiguous user stories with clear acceptance criteria, managing tickets through to completion. A number of teams feed their requirements into Risk Hub, and it'll be up to you to prioritise, plan and communicate timelines internally Strategic Discovery: Balance rapid delivery with continuous discovery. You will engage with all market participants, from lenders to estate agents, to ensure Risk Hub provides holistic value. Cross-Functional Collaboration: Coordinate with software engineers, data engineers, and analysts to ensure goals are clear and milestones are met. Stakeholder Alignment: Work closely with commercial, product, and analytics teams to refine requirements, manage expectations, and provide transparent reporting on progress. Quality & Rigour: Champion best practices in digital delivery, ensuring every release is rigorously tested and balances accessibility, performance, and scalability. Strategic Input: Support the long term roadmap as Risk Hub scales into a unified interface for all property risk products. About You The Experience: Proven track record as a Product Owner, Delivery Lead, or Product Manager, ideally within Financial Services, Fintech, Proptech or Consultancy. The Mindset: You are delivery-focused and detail-oriented, with a knack for making releases smooth and predictable. Domain Interest: You have a genuine curiosity about the mortgage and property markets and want to understand the mechanics of risk. Technical Fluency: You are comfortable working alongside data scientists and engineers, able to speak their language while keeping the customer's needs front and center. Communication: You're a natural relationship-builder, capable of managing competing demands from high-level stakeholders while keeping the dev team focused. Qualities We Admire Curiosity: You don't just accept "how" things work; you want to know "why." You aren't afraid to challenge the status quo to find a better way. Adaptability: You can pivot quickly when priorities shift and think outside the box to solve blockers. Collaborative Spirit: You believe that the best products are built through partnership, not in a vacuum. Rigour: You have a high bar for quality and a commitment to rigorous testing and excellence.
Senior Product Owner
Houseful Limited
At Hometrack, we help the UK's leading lenders, brokers, and financial institutions make smarter decisions through property data and insights. At the heart of our evolution is Risk Hub. Currently hosting real-time property valuations and sophisticated analytical dashboards, Risk Hub is transitioning into a comprehensive, one-stop shop for all things property risk. We are looking for a Senior Product Owner to own the delivery and strategic development of this flagship platform. As the Senior Product Owner for Risk Hub, you will be the bridge between vision and execution. You'll work hand-in-hand with engineers and analysts to prioritise, scope, and deliver features that meet the complex needs of the mortgage and property risk ecosystem. This role requires a delicate balance of discovery (understanding the "why") and delivery (executing the "how"). You won't just be managing a backlog; you'll be ensuring rigorous testing and high-quality releases while deeply exploring the needs of lenders, brokers, estate agents, and investors alike. Key Responsibilities Backlog & Delivery Management: Own the end-to-end delivery backlog for Risk Hub. You'll translate customer needs into detailed, unambiguous user stories with clear acceptance criteria, managing tickets through to completion. A number of teams feed their requirements into Risk Hub, and it'll be up to you to prioritise, plan and communicate timelines internally Strategic Discovery: Balance rapid delivery with continuous discovery. You will engage with all market participants, from lenders to estate agents, to ensure Risk Hub provides holistic value. Cross-Functional Collaboration: Coordinate with software engineers, data engineers, and analysts to ensure goals are clear and milestones are met. Stakeholder Alignment: Work closely with commercial, product, and analytics teams to refine requirements, manage expectations, and provide transparent reporting on progress. Quality & Rigour: Champion best practices in digital delivery, ensuring every release is rigorously tested and balances accessibility, performance, and scalability. Strategic Input: Support the long term roadmap as Risk Hub scales into a unified interface for all property risk products. About You The Experience: Proven track record as a Product Owner, Delivery Lead, or Product Manager, ideally within Financial Services, Fintech, Proptech or Consultancy. The Mindset: You are delivery-focused and detail-oriented, with a knack for making releases smooth and predictable. Domain Interest: You have a genuine curiosity about the mortgage and property markets and want to understand the mechanics of risk. Technical Fluency: You are comfortable working alongside data scientists and engineers, able to speak their language while keeping the customer's needs front and center. Communication: You're a natural relationship-builder, capable of managing competing demands from high-level stakeholders while keeping the dev team focused. Qualities We Admire Curiosity: You don't just accept "how" things work; you want to know "why." You aren't afraid to challenge the status quo to find a better way. Adaptability: You can pivot quickly when priorities shift and think outside the box to solve blockers. Collaborative Spirit: You believe that the best products are built through partnership, not in a vacuum. Rigour: You have a high bar for quality and a commitment to rigorous testing and excellence.
May 06, 2026
Full time
At Hometrack, we help the UK's leading lenders, brokers, and financial institutions make smarter decisions through property data and insights. At the heart of our evolution is Risk Hub. Currently hosting real-time property valuations and sophisticated analytical dashboards, Risk Hub is transitioning into a comprehensive, one-stop shop for all things property risk. We are looking for a Senior Product Owner to own the delivery and strategic development of this flagship platform. As the Senior Product Owner for Risk Hub, you will be the bridge between vision and execution. You'll work hand-in-hand with engineers and analysts to prioritise, scope, and deliver features that meet the complex needs of the mortgage and property risk ecosystem. This role requires a delicate balance of discovery (understanding the "why") and delivery (executing the "how"). You won't just be managing a backlog; you'll be ensuring rigorous testing and high-quality releases while deeply exploring the needs of lenders, brokers, estate agents, and investors alike. Key Responsibilities Backlog & Delivery Management: Own the end-to-end delivery backlog for Risk Hub. You'll translate customer needs into detailed, unambiguous user stories with clear acceptance criteria, managing tickets through to completion. A number of teams feed their requirements into Risk Hub, and it'll be up to you to prioritise, plan and communicate timelines internally Strategic Discovery: Balance rapid delivery with continuous discovery. You will engage with all market participants, from lenders to estate agents, to ensure Risk Hub provides holistic value. Cross-Functional Collaboration: Coordinate with software engineers, data engineers, and analysts to ensure goals are clear and milestones are met. Stakeholder Alignment: Work closely with commercial, product, and analytics teams to refine requirements, manage expectations, and provide transparent reporting on progress. Quality & Rigour: Champion best practices in digital delivery, ensuring every release is rigorously tested and balances accessibility, performance, and scalability. Strategic Input: Support the long term roadmap as Risk Hub scales into a unified interface for all property risk products. About You The Experience: Proven track record as a Product Owner, Delivery Lead, or Product Manager, ideally within Financial Services, Fintech, Proptech or Consultancy. The Mindset: You are delivery-focused and detail-oriented, with a knack for making releases smooth and predictable. Domain Interest: You have a genuine curiosity about the mortgage and property markets and want to understand the mechanics of risk. Technical Fluency: You are comfortable working alongside data scientists and engineers, able to speak their language while keeping the customer's needs front and center. Communication: You're a natural relationship-builder, capable of managing competing demands from high-level stakeholders while keeping the dev team focused. Qualities We Admire Curiosity: You don't just accept "how" things work; you want to know "why." You aren't afraid to challenge the status quo to find a better way. Adaptability: You can pivot quickly when priorities shift and think outside the box to solve blockers. Collaborative Spirit: You believe that the best products are built through partnership, not in a vacuum. Rigour: You have a high bar for quality and a commitment to rigorous testing and excellence.
Coforge U.K. Ltd
Practice Manager
Coforge U.K. Ltd Telford, Shropshire
Role: Practice Manager Work Location: Telford, UK (Hybrid) Job Type: Permanent Key Responsibilities Quality Strategy & Governance Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams. Shape or validate test strategies to ensure comprehensive functional, non-functional, and process coverage. Consistently advocate for quality as a shared responsibility throughout the delivery life cycle. Conduct or coordinate formal quality reviews, assessments, and audits across teams or vendor partners. Identify gaps in processes, trace root causes, and recommend sustainable corrective actions. Verify the effectiveness of corrective actions and ensure compliance with standards and governance frameworks. Risk Management & Testability Collaborate with engineering, architecture, and product leads to anticipate risks early and influence design choices for improved testability and reliability. Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully evaluated prior to go-live. Communicate risks and issues clearly to technical and non-technical stakeholders. Team Guidance & Continuous Improvement Serve as the senior quality advisor, helping teams interpret expectations, select appropriate testing methods, and overcome delivery challenges. Provide mentorship to QAT engineers, automation specialists, and cross-functional team members. Facilitate continuous improvement discussions grounded in data, insights, and practical constraints. Provide practical training, playbooks, and reusable patterns to embed best practices within teams. Tools, Automation & Environment Readiness Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure robustness and alignment with organisational expectations. Promote effective use of testing and quality tools, including automation frameworks, CI/CD integrations, and analytics dashboards. Support teams in adopting, improving, and optimising test environments, datasets, and toolchains. Reporting & Stakeholder Communication Deliver reporting that highlights insights-not just metrics-to help leaders understand quality trends and make informed decisions.
May 06, 2026
Full time
Role: Practice Manager Work Location: Telford, UK (Hybrid) Job Type: Permanent Key Responsibilities Quality Strategy & Governance Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams. Shape or validate test strategies to ensure comprehensive functional, non-functional, and process coverage. Consistently advocate for quality as a shared responsibility throughout the delivery life cycle. Conduct or coordinate formal quality reviews, assessments, and audits across teams or vendor partners. Identify gaps in processes, trace root causes, and recommend sustainable corrective actions. Verify the effectiveness of corrective actions and ensure compliance with standards and governance frameworks. Risk Management & Testability Collaborate with engineering, architecture, and product leads to anticipate risks early and influence design choices for improved testability and reliability. Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully evaluated prior to go-live. Communicate risks and issues clearly to technical and non-technical stakeholders. Team Guidance & Continuous Improvement Serve as the senior quality advisor, helping teams interpret expectations, select appropriate testing methods, and overcome delivery challenges. Provide mentorship to QAT engineers, automation specialists, and cross-functional team members. Facilitate continuous improvement discussions grounded in data, insights, and practical constraints. Provide practical training, playbooks, and reusable patterns to embed best practices within teams. Tools, Automation & Environment Readiness Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure robustness and alignment with organisational expectations. Promote effective use of testing and quality tools, including automation frameworks, CI/CD integrations, and analytics dashboards. Support teams in adopting, improving, and optimising test environments, datasets, and toolchains. Reporting & Stakeholder Communication Deliver reporting that highlights insights-not just metrics-to help leaders understand quality trends and make informed decisions.
The Portfolio Group
Software Delivery Manager - AI Metrics & Performance
The Portfolio Group City, London
Join an award-winning, internationally recognised organisation at the forefront of Generative AI, delivering next-generation B2B intelligence products. This is an opportunity for a delivery-focused leader with strong data and analytical capability to drive execution and performance visibility across a growing AI product suite. As a Software Delivery Manager, you will own the end-to-end delivery of AI-driven software initiatives, ensuring releases are executed smoothly, on time, and with clear, data-backed performance insights. You will operate at the intersection of delivery, data analysis, and AI model performance - turning complex evaluation metrics into actionable delivery decisions and executive-level reporting. Reporting to the Director of Generative AI, you will play a key role in coordinating delivery across software engineering, data science, and product teams, while building the dashboards and metrics frameworks that underpin release confidence and strategic decision-making Key Responsibilities Lead the end-to-end delivery lifecycle for AI products and software releases, from planning through to deployment and iteration Own delivery planning, release cycles, dependencies, and cross-functional coordination across engineering, data science, product, and operations Drive delivery execution at pace, proactively managing risks, sequencing work, and ensuring alignment to strategic milestones Develop and maintain dashboard reporting (e.g., Power BI/ SQL ) to track delivery progress and AI model performance Analyse and interpret AI evaluation metrics (e.g., latency, robustness, retrieval performance, hallucination rates, drift) to assess release readiness Translate complex performance data into clear, structured insights and stakeholder reporting Establish and track KPIs, thresholds, and performance indicators to support evidence-based delivery decisions Provide ongoing delivery risk analysis, escalating issues and performance concerns to senior stakeholders Support QA and evaluation processes by ensuring performance, reliability, and quality standards are met and reflected in release decisions Contribute to a data-driven delivery culture, where metrics and dashboards are central to planning and execution Required Experience Proven experience in a Software Delivery Manager (or similar) role, with ownership of end-to-end delivery in engineering-led environments Strong track record of coordinating complex delivery programmes, managing dependencies, risks, and release cycles Advanced data analysis capability, including experience with SQL, BI tools (e.g., Power BI), and performance reporting Experience building or maintaining dashboards and metric frameworks to support delivery and product decisions Ability to interpret technical or AI-related performance metrics and translate them into actionable insights Experience working closely with cross-functional teams including engineering, data science, and product This is a hands-on delivery role, not a people management position. The emphasis is on driving execution, ensuring alignment, and enabling data-informed decision-making across the AI product lifecycle. While the role includes oversight of QA and testing activities, the primary focus is on delivery ownership and performance insight ensuring that AI model evaluation metrics and system performance data are clearly understood, accurately reported, and effectively used to guide release decisions. This is a high-impact opportunity to shape how delivery, performance metrics, and AI evaluation are integrated within a fast-scaling organisation. You will work closely with senior leaders to define how data-driven insights inform delivery strategy, with significant visibility and ownership in a business investing heavily in AI innovation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 05, 2026
Full time
Join an award-winning, internationally recognised organisation at the forefront of Generative AI, delivering next-generation B2B intelligence products. This is an opportunity for a delivery-focused leader with strong data and analytical capability to drive execution and performance visibility across a growing AI product suite. As a Software Delivery Manager, you will own the end-to-end delivery of AI-driven software initiatives, ensuring releases are executed smoothly, on time, and with clear, data-backed performance insights. You will operate at the intersection of delivery, data analysis, and AI model performance - turning complex evaluation metrics into actionable delivery decisions and executive-level reporting. Reporting to the Director of Generative AI, you will play a key role in coordinating delivery across software engineering, data science, and product teams, while building the dashboards and metrics frameworks that underpin release confidence and strategic decision-making Key Responsibilities Lead the end-to-end delivery lifecycle for AI products and software releases, from planning through to deployment and iteration Own delivery planning, release cycles, dependencies, and cross-functional coordination across engineering, data science, product, and operations Drive delivery execution at pace, proactively managing risks, sequencing work, and ensuring alignment to strategic milestones Develop and maintain dashboard reporting (e.g., Power BI/ SQL ) to track delivery progress and AI model performance Analyse and interpret AI evaluation metrics (e.g., latency, robustness, retrieval performance, hallucination rates, drift) to assess release readiness Translate complex performance data into clear, structured insights and stakeholder reporting Establish and track KPIs, thresholds, and performance indicators to support evidence-based delivery decisions Provide ongoing delivery risk analysis, escalating issues and performance concerns to senior stakeholders Support QA and evaluation processes by ensuring performance, reliability, and quality standards are met and reflected in release decisions Contribute to a data-driven delivery culture, where metrics and dashboards are central to planning and execution Required Experience Proven experience in a Software Delivery Manager (or similar) role, with ownership of end-to-end delivery in engineering-led environments Strong track record of coordinating complex delivery programmes, managing dependencies, risks, and release cycles Advanced data analysis capability, including experience with SQL, BI tools (e.g., Power BI), and performance reporting Experience building or maintaining dashboards and metric frameworks to support delivery and product decisions Ability to interpret technical or AI-related performance metrics and translate them into actionable insights Experience working closely with cross-functional teams including engineering, data science, and product This is a hands-on delivery role, not a people management position. The emphasis is on driving execution, ensuring alignment, and enabling data-informed decision-making across the AI product lifecycle. While the role includes oversight of QA and testing activities, the primary focus is on delivery ownership and performance insight ensuring that AI model evaluation metrics and system performance data are clearly understood, accurately reported, and effectively used to guide release decisions. This is a high-impact opportunity to shape how delivery, performance metrics, and AI evaluation are integrated within a fast-scaling organisation. You will work closely with senior leaders to define how data-driven insights inform delivery strategy, with significant visibility and ownership in a business investing heavily in AI innovation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
ServiceNow Senior Functional Consultant
Computacenter AG & Co. oHG Hatfield, Hertfordshire
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
May 05, 2026
Full time
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apple Recruitment
Senior Assistant Assembly Clerk Part Time
Apple Recruitment Dundonald, Belfast
Job Title: Senior Assistant Assembly Clerk (Clerking) Part Time Location: Parliament Buildings, Northern Ireland Hourly Rate : £28.11 per hour Duration: Temporary (anticipated ASAP to end 27th March 2027) Working Pattern: 18.5 hours each week, Tuesday & Wednesday Full days (7.4 hours per day) in Parliament Buildings. Half day (3.7 hours) to be agreed Application Deadline: Tuesday 5th May Essential Criteria: Applicants must, by the closing date for applications have: 1. At least a primary degree, minimum 2:2 classification, in any subject and at least 3 years' experience in each of the areas detailed at (a) - (d). Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. OR 2. At least 5 years' experience in each of the areas detailed at (a) - (d). The experience specified above at 1. and 2. must be in the following areas: Prioritising, planning and organising a demanding and diverse workload to ensure compliance with deadlines; Managing, developing and motivating staff to ensure effective service delivery; Providing authoritative written and oral advice on complex or politically sensitive matters to elected representatives or senior managers; Developing and maintaining effective working relationships with key stakeholders such as senior managers, elected representatives, departmental officials, and other external stakeholders, which support the delivery of objectives. "authoritative" means that the written and oral advice must be coming from you in a role where you are accountable to the decision maker for the quality of your advice (i.e. you are the authority for advising the decision maker). "advice" must be in respect of guidance or recommendations offered with regard to prudent future action by the decision maker who is receiving the advice. Advice is not providing information or briefing. Job Description: The main duties and responsibilities may include: Providing or contributing to the provision of timely, accurate and authoritative advice, guidance and briefing on a range of procedural, policy and legislative matters relating to or arising from the work of the business unit to senior decision makers such as the Speaker, Committee Chairpersons and Deputy Chairpersons, Members, and senior managers. Preparing or contributing to written and oral advice for the Speaker on items of business tabled by Members, for approval by the Assembly Clerk (where required). Supporting Members to develop legislative proposals or amendments to legislation by providing written and oral procedural, policy development and/or drafting advice, under the direction of the Assembly Clerk. Under the direction of the Assembly Clerk, preparing draft amendments for Members/Committees and plenary briefs for the amending stages of Bills for the Speaker, for approval by the Assembly Clerk. Preparing or assisting in the preparation of draft speeches, speaking notes, and press releases for the Speaker, Committee Chairpersons, Deputy Chairpersons and others, to inform debates in plenary or for events outside the chamber or the Assembly. Under the direction of the Assembly Clerk and within the business unit, clerking committee meetings or sub-committee meetings, if required, and providing written and oral advice to Chairpersons and Deputy Chairpersons at external meetings and events. Preparing inquiry/scrutiny plans and draft committee reports for approval by the Assembly Clerk. Undertaking or commissioning research into key areas of interest to Members and committees to inform future work such as policy scrutiny, committee inquiries, private member's legislation or the drafting of legislative amendments. Preparing draft requests for legal advice. Leading, managing and developing individual staff members or a small team to ensure the delivery of team objectives and front line services to a range of stakeholders, including by providing appropriate induction, training and development as required. Developing and maintaining effective relationships with key stakeholders including Members, officials from Executive departments and agencies, other legislatures, private and voluntary organisations, and members of the public to inform the conduct of Assembly business. Editing, scrutinising and clearing items of business tabled by Members e.g. Assembly Questions. Contributing to the planning and delivery of corporate and directorate projects by providing draft papers, participating in working groups and performing other duties as allocated by the Clerk Assistant/Assembly Clerk. Leading on the development, review and delivery of specific projects and work streams within the particular business unit under the direction of the Assembly Clerk. Quality assuring the work of staff to ensure compliance with legislation, Standing Orders and other procedural guidance in order to meet agreed service standards. Ensuring the best use of resources, including financial budgets, by making recommendations to manage this, under the direction of the Assembly Clerk. Checking and approving purchase orders and invoices in line with organisational policy and within approval levels. Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to carry out work. Managing information and records in accordance with established policies and statutory requirements. Complying with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements. Carrying out other duties that the Northern Ireland Assembly Commission reasonably requires of you. If you wish to apply or would like more information, please email your CV in Microsoft word format to Julie using the link below by Tuesday 5 th You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
May 05, 2026
Full time
Job Title: Senior Assistant Assembly Clerk (Clerking) Part Time Location: Parliament Buildings, Northern Ireland Hourly Rate : £28.11 per hour Duration: Temporary (anticipated ASAP to end 27th March 2027) Working Pattern: 18.5 hours each week, Tuesday & Wednesday Full days (7.4 hours per day) in Parliament Buildings. Half day (3.7 hours) to be agreed Application Deadline: Tuesday 5th May Essential Criteria: Applicants must, by the closing date for applications have: 1. At least a primary degree, minimum 2:2 classification, in any subject and at least 3 years' experience in each of the areas detailed at (a) - (d). Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. OR 2. At least 5 years' experience in each of the areas detailed at (a) - (d). The experience specified above at 1. and 2. must be in the following areas: Prioritising, planning and organising a demanding and diverse workload to ensure compliance with deadlines; Managing, developing and motivating staff to ensure effective service delivery; Providing authoritative written and oral advice on complex or politically sensitive matters to elected representatives or senior managers; Developing and maintaining effective working relationships with key stakeholders such as senior managers, elected representatives, departmental officials, and other external stakeholders, which support the delivery of objectives. "authoritative" means that the written and oral advice must be coming from you in a role where you are accountable to the decision maker for the quality of your advice (i.e. you are the authority for advising the decision maker). "advice" must be in respect of guidance or recommendations offered with regard to prudent future action by the decision maker who is receiving the advice. Advice is not providing information or briefing. Job Description: The main duties and responsibilities may include: Providing or contributing to the provision of timely, accurate and authoritative advice, guidance and briefing on a range of procedural, policy and legislative matters relating to or arising from the work of the business unit to senior decision makers such as the Speaker, Committee Chairpersons and Deputy Chairpersons, Members, and senior managers. Preparing or contributing to written and oral advice for the Speaker on items of business tabled by Members, for approval by the Assembly Clerk (where required). Supporting Members to develop legislative proposals or amendments to legislation by providing written and oral procedural, policy development and/or drafting advice, under the direction of the Assembly Clerk. Under the direction of the Assembly Clerk, preparing draft amendments for Members/Committees and plenary briefs for the amending stages of Bills for the Speaker, for approval by the Assembly Clerk. Preparing or assisting in the preparation of draft speeches, speaking notes, and press releases for the Speaker, Committee Chairpersons, Deputy Chairpersons and others, to inform debates in plenary or for events outside the chamber or the Assembly. Under the direction of the Assembly Clerk and within the business unit, clerking committee meetings or sub-committee meetings, if required, and providing written and oral advice to Chairpersons and Deputy Chairpersons at external meetings and events. Preparing inquiry/scrutiny plans and draft committee reports for approval by the Assembly Clerk. Undertaking or commissioning research into key areas of interest to Members and committees to inform future work such as policy scrutiny, committee inquiries, private member's legislation or the drafting of legislative amendments. Preparing draft requests for legal advice. Leading, managing and developing individual staff members or a small team to ensure the delivery of team objectives and front line services to a range of stakeholders, including by providing appropriate induction, training and development as required. Developing and maintaining effective relationships with key stakeholders including Members, officials from Executive departments and agencies, other legislatures, private and voluntary organisations, and members of the public to inform the conduct of Assembly business. Editing, scrutinising and clearing items of business tabled by Members e.g. Assembly Questions. Contributing to the planning and delivery of corporate and directorate projects by providing draft papers, participating in working groups and performing other duties as allocated by the Clerk Assistant/Assembly Clerk. Leading on the development, review and delivery of specific projects and work streams within the particular business unit under the direction of the Assembly Clerk. Quality assuring the work of staff to ensure compliance with legislation, Standing Orders and other procedural guidance in order to meet agreed service standards. Ensuring the best use of resources, including financial budgets, by making recommendations to manage this, under the direction of the Assembly Clerk. Checking and approving purchase orders and invoices in line with organisational policy and within approval levels. Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to carry out work. Managing information and records in accordance with established policies and statutory requirements. Complying with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements. Carrying out other duties that the Northern Ireland Assembly Commission reasonably requires of you. If you wish to apply or would like more information, please email your CV in Microsoft word format to Julie using the link below by Tuesday 5 th You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Customer Success Manager, Europe
S&P Global
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
May 05, 2026
Full time
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Square One Resources
Bid & Framework Administrator
Square One Resources City, London
Job Title: Bid & Framework Administrator Location: Blackfriars (on-site x3 days per week) Salary/Rate: 200 per day inside IR35 Start Date: May Job Type: Initial 6 month contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Bid & Framework Administrator to join their team in Blackfriars on a hybrid basis. Job Responsibilities/Objectives Working as part of the EMEA Sales team across all practices of our client. You'll play a key role in connecting their sales team to exciting new opportunities, acting as the primary point of contact for all Government frameworks, CCS & non-CCS for the UK&I Sales function. You'll be the friendly, organised hub for all things related to our frameworks. Your day-to-day will involve managing and overseeing all opportunities and communications coming in through their online platforms and client contacts. This means you'll be the first to read, assess, and prioritise potential opportunities that match the great work they deliver, communicating with the relevant Sales and senior leadership teams across the business to help us decide whether to pursue them. We're looking for someone who is a natural collaborator. You'll regularly engage with a variety of important stakeholders, including our Sales and Delivery Leads, helping you get the inside track on upcoming opportunities being released through government tendering processes and specific frameworks. Framework and Governance Management Maintain master register of active framework information, Lot/Scope/Duration and access details. Maintain oversight of our framework regulation compliance (Modern Slavery/Carbon) with agreements and alert the business to the risks of non-compliance. Liaise with Legal. Manage MI Invoicing. Liaise with Finance to ensure we meet our monthly MI payment obligations, and load invoices to the CCS portal. Reporting business/no business as per framework agreements. Framework management, maintaining and renewing places on new/existing frameworks. Identification of new framework opportunities and supporting the management of bid submissions. Working closely with the Senior Bid Manager to identify upcoming opportunities such as supplier events, customer market engagement and future PIN notices. Maintain password logs and portal access. Maintain the bid schedule, track key milestones, and ensure all contributors meet deadlines. Identify best practices for ongoing management of frameworks working with relevant key stakeholders. Bid Management Administration Monitor and manage the central bid inbox, distributing opportunities to relevant stakeholders (Sales, Industry Leads, Practices) for qualification and ownership. Download and review tender documentation, register expressions of interest, and ensure timely engagement. Complete Pre-Qualification Questionnaires (PQQs), supplier questionnaires, and standard compliance responses. Support Senior Bid Manager in producing compelling and compliant proposals in response to PQQs, RFPs, RFIs, and ITTs. Coordinate inputs from internal stakeholders across technical, commercial, legal, and delivery teams. Support post-submission activities such as clarifications and presentations. Prepare templates, track documents, and format responses in accordance with brand and client requirements. Ensure version control, document integrity, and quality assurance processes are followed. Assist in the development and maintenance of a bid library/knowledge bank (e.g., case studies, standard answers). Maintain accurate records of all bid activity, including pipeline tracking, outcomes. Required Skills/Experience The ideal candidate will have the following: Previous experience in bid management administration, bidding and managing, Public Sector Frameworks/renewals Administration: Exceptional organisational and administrative skills with strong attention to detail and ability to manage time effectively. Compliance and Public Sector regulations: Basic understanding of compliance requirements. Proofreading: Excellent English language skills with the ability to spot basic grammatical and formatting errors. Resilience: Team player, ability to work well under pressure and to demanding deadlines, with confidence to engage with a broad range of internal stakeholders. Documentation: Proficiency in filing, archiving, and retrieving information efficiently. Technology Proficiency: High proficiency in Microsoft Office Suite (Word, Excel and PowerPoint). Ideally experienced with HubSpot and public procurement tools and systems (e.g. BiP Solutions, Tussell, Find a Tender, Bravo, Atamis, etc.). If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
May 04, 2026
Contractor
Job Title: Bid & Framework Administrator Location: Blackfriars (on-site x3 days per week) Salary/Rate: 200 per day inside IR35 Start Date: May Job Type: Initial 6 month contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Bid & Framework Administrator to join their team in Blackfriars on a hybrid basis. Job Responsibilities/Objectives Working as part of the EMEA Sales team across all practices of our client. You'll play a key role in connecting their sales team to exciting new opportunities, acting as the primary point of contact for all Government frameworks, CCS & non-CCS for the UK&I Sales function. You'll be the friendly, organised hub for all things related to our frameworks. Your day-to-day will involve managing and overseeing all opportunities and communications coming in through their online platforms and client contacts. This means you'll be the first to read, assess, and prioritise potential opportunities that match the great work they deliver, communicating with the relevant Sales and senior leadership teams across the business to help us decide whether to pursue them. We're looking for someone who is a natural collaborator. You'll regularly engage with a variety of important stakeholders, including our Sales and Delivery Leads, helping you get the inside track on upcoming opportunities being released through government tendering processes and specific frameworks. Framework and Governance Management Maintain master register of active framework information, Lot/Scope/Duration and access details. Maintain oversight of our framework regulation compliance (Modern Slavery/Carbon) with agreements and alert the business to the risks of non-compliance. Liaise with Legal. Manage MI Invoicing. Liaise with Finance to ensure we meet our monthly MI payment obligations, and load invoices to the CCS portal. Reporting business/no business as per framework agreements. Framework management, maintaining and renewing places on new/existing frameworks. Identification of new framework opportunities and supporting the management of bid submissions. Working closely with the Senior Bid Manager to identify upcoming opportunities such as supplier events, customer market engagement and future PIN notices. Maintain password logs and portal access. Maintain the bid schedule, track key milestones, and ensure all contributors meet deadlines. Identify best practices for ongoing management of frameworks working with relevant key stakeholders. Bid Management Administration Monitor and manage the central bid inbox, distributing opportunities to relevant stakeholders (Sales, Industry Leads, Practices) for qualification and ownership. Download and review tender documentation, register expressions of interest, and ensure timely engagement. Complete Pre-Qualification Questionnaires (PQQs), supplier questionnaires, and standard compliance responses. Support Senior Bid Manager in producing compelling and compliant proposals in response to PQQs, RFPs, RFIs, and ITTs. Coordinate inputs from internal stakeholders across technical, commercial, legal, and delivery teams. Support post-submission activities such as clarifications and presentations. Prepare templates, track documents, and format responses in accordance with brand and client requirements. Ensure version control, document integrity, and quality assurance processes are followed. Assist in the development and maintenance of a bid library/knowledge bank (e.g., case studies, standard answers). Maintain accurate records of all bid activity, including pipeline tracking, outcomes. Required Skills/Experience The ideal candidate will have the following: Previous experience in bid management administration, bidding and managing, Public Sector Frameworks/renewals Administration: Exceptional organisational and administrative skills with strong attention to detail and ability to manage time effectively. Compliance and Public Sector regulations: Basic understanding of compliance requirements. Proofreading: Excellent English language skills with the ability to spot basic grammatical and formatting errors. Resilience: Team player, ability to work well under pressure and to demanding deadlines, with confidence to engage with a broad range of internal stakeholders. Documentation: Proficiency in filing, archiving, and retrieving information efficiently. Technology Proficiency: High proficiency in Microsoft Office Suite (Word, Excel and PowerPoint). Ideally experienced with HubSpot and public procurement tools and systems (e.g. BiP Solutions, Tussell, Find a Tender, Bravo, Atamis, etc.). If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Hays
Assistant Assembly Clerk (Clerking) - Part time
Hays City, Belfast
Your new company Hays are working with the Northern Ireland Assembly to recruit for a Senior Assistant Assembly Clerk, Part time Your new role The Clerking business area in the Northern Ireland Assembly directly supports Assembly business in the chamber and in committees, including scrutiny and legislation. Senior Assistant Assembly Clerks are responsible for providing support for important functions of the Assembly, including the conduct of Assembly business, the passage of legislation and the work of the Assembly committees. The role of Senior Assistant Assembly Clerk is both demanding and challenging, operating in a highly pressurised and scrutinised environment, and occasionally outside of normal business hours. Senior Assistant Assembly Clerks may be rotated among the Bill, Business and Committee Offices and may work with more than one Committee at a time. The main duties and responsibilities may include: Providing or contributing to the provision of timely, accurate and authoritative advice, guidance and briefing on a range of procedural, policy and legislative matters relating to or arising from the work of the business unit to senior decision makers such as the Speaker, Committee Chairpersons and Deputy Chairpersons, Members, and senior managers. Preparing or contributing to written and oral advice for the Speaker on items of business tabled by Members, for approval by the Assembly Clerk (where required). Supporting Members to develop legislative proposals or amendments to legislation by providing written and oral procedural, policy development and/or drafting advice, under the direction of the Assembly Clerk. Under the direction of the Assembly Clerk, preparing draft amendments for Members/Committees and plenary briefs for the amending stages of Bills for the Speaker, for approval by the Assembly Clerk. Preparing or assisting in the preparation of draft speeches, speaking notes, and press releases for the Speaker, Committee Chairpersons, Deputy Chairpersons and others, to inform debates in plenary or for events outside the chamber or the Assembly. Under the direction of the Assembly Clerk and within the business unit, clerking committee meetings or sub-committee meetings, if required, and providing written and oral advice to Chairpersons and Deputy Chairpersons at external meetings and events. Preparing inquiry/scrutiny plans and draft committee reports for approval by the Assembly Clerk. Undertaking or commissioning research into key areas of interest to Members and committees to inform future work such as policy scrutiny, committee inquiries, private member's legislation or the drafting of legislative amendments. Preparing draft requests for legal advice. Leading, managing and developing individual staff members or a small team to ensure the delivery of team objectives and front line services to a range of stakeholders, including by providing appropriate induction, training and development as required. Developing and maintaining effective relationships with key stakeholders including Members, officials from Executive departments and agencies, other legislatures, private and voluntary organisations, and members of the public to inform the conduct of Assembly business. Editing, scrutinising and clearing items of business tabled by Members e.g. Assembly Questions. Contributing to the planning and delivery of corporate and directorate projects by providing draft papers, participating in working groups and performing other duties as allocated by the Clerk Assistant/Assembly Clerk. Leading on the development, review and delivery of specific projects and work streams within the particular business unit under the direction of the Assembly Clerk. Quality assuring the work of staff to ensure compliance with legislation, Standing Orders and other procedural guidance in order to meet agreed service standards. Ensuring the best use of resources, including financial budgets, by making recommendations to manage this, under the direction of the Assembly Clerk. Checking and approving purchase orders and invoices in line with organisational policy and within approval levels. Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to carry out work. Managing information and records in accordance with established policies and statutory requirements. Complying with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements. Carrying out other duties that the Northern Ireland Assembly Commission reasonably requires of you. What you'll need to succeed At least a primary degree, minimum 2:2 classification, in any subject and at least 3 years' experience in each of the areas detailed at (a) - (d). Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. ORAt least 5 years' experience in each of the areas detailed at (a) - (d). The experience specified above at 1. and 2. must be in the following areas: Prioritising, planning and organising a demanding and diverse workload to ensure compliance with deadlines; Managing, developing and motivating staff to ensure effective service delivery; Providing authoritative written and oral advice on complex or politically sensitive matters to elected representatives or senior managers; Developing and maintaining effective working relationships with key stakeholders such as senior managers, elected representatives, departmental officials, and other external stakeholders, which support the delivery of objectives. "authoritative" means that the written and oral advice must be coming from you in a role where you are accountable to the decision maker for the quality of your advice (i.e. you are the authority for advising the decision maker). "advice" must be in respect of guidance or recommendations offered with regard to prudent future action by the decision maker who is receiving the advice. Advice is not providing information or briefing. What you'll get in return Hours: 18.5 per week, (0.5 FTE) Work Pattern: Tuesday & Wednesday Full days (7.4 per day) in Parliament Buildings. Half day (3.7) to be agreed limited hybrid available. £28.11 per hour Start date ASAP Closing 12 noon Wednesday 06 May 2026 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company Hays are working with the Northern Ireland Assembly to recruit for a Senior Assistant Assembly Clerk, Part time Your new role The Clerking business area in the Northern Ireland Assembly directly supports Assembly business in the chamber and in committees, including scrutiny and legislation. Senior Assistant Assembly Clerks are responsible for providing support for important functions of the Assembly, including the conduct of Assembly business, the passage of legislation and the work of the Assembly committees. The role of Senior Assistant Assembly Clerk is both demanding and challenging, operating in a highly pressurised and scrutinised environment, and occasionally outside of normal business hours. Senior Assistant Assembly Clerks may be rotated among the Bill, Business and Committee Offices and may work with more than one Committee at a time. The main duties and responsibilities may include: Providing or contributing to the provision of timely, accurate and authoritative advice, guidance and briefing on a range of procedural, policy and legislative matters relating to or arising from the work of the business unit to senior decision makers such as the Speaker, Committee Chairpersons and Deputy Chairpersons, Members, and senior managers. Preparing or contributing to written and oral advice for the Speaker on items of business tabled by Members, for approval by the Assembly Clerk (where required). Supporting Members to develop legislative proposals or amendments to legislation by providing written and oral procedural, policy development and/or drafting advice, under the direction of the Assembly Clerk. Under the direction of the Assembly Clerk, preparing draft amendments for Members/Committees and plenary briefs for the amending stages of Bills for the Speaker, for approval by the Assembly Clerk. Preparing or assisting in the preparation of draft speeches, speaking notes, and press releases for the Speaker, Committee Chairpersons, Deputy Chairpersons and others, to inform debates in plenary or for events outside the chamber or the Assembly. Under the direction of the Assembly Clerk and within the business unit, clerking committee meetings or sub-committee meetings, if required, and providing written and oral advice to Chairpersons and Deputy Chairpersons at external meetings and events. Preparing inquiry/scrutiny plans and draft committee reports for approval by the Assembly Clerk. Undertaking or commissioning research into key areas of interest to Members and committees to inform future work such as policy scrutiny, committee inquiries, private member's legislation or the drafting of legislative amendments. Preparing draft requests for legal advice. Leading, managing and developing individual staff members or a small team to ensure the delivery of team objectives and front line services to a range of stakeholders, including by providing appropriate induction, training and development as required. Developing and maintaining effective relationships with key stakeholders including Members, officials from Executive departments and agencies, other legislatures, private and voluntary organisations, and members of the public to inform the conduct of Assembly business. Editing, scrutinising and clearing items of business tabled by Members e.g. Assembly Questions. Contributing to the planning and delivery of corporate and directorate projects by providing draft papers, participating in working groups and performing other duties as allocated by the Clerk Assistant/Assembly Clerk. Leading on the development, review and delivery of specific projects and work streams within the particular business unit under the direction of the Assembly Clerk. Quality assuring the work of staff to ensure compliance with legislation, Standing Orders and other procedural guidance in order to meet agreed service standards. Ensuring the best use of resources, including financial budgets, by making recommendations to manage this, under the direction of the Assembly Clerk. Checking and approving purchase orders and invoices in line with organisational policy and within approval levels. Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to carry out work. Managing information and records in accordance with established policies and statutory requirements. Complying with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements. Carrying out other duties that the Northern Ireland Assembly Commission reasonably requires of you. What you'll need to succeed At least a primary degree, minimum 2:2 classification, in any subject and at least 3 years' experience in each of the areas detailed at (a) - (d). Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. ORAt least 5 years' experience in each of the areas detailed at (a) - (d). The experience specified above at 1. and 2. must be in the following areas: Prioritising, planning and organising a demanding and diverse workload to ensure compliance with deadlines; Managing, developing and motivating staff to ensure effective service delivery; Providing authoritative written and oral advice on complex or politically sensitive matters to elected representatives or senior managers; Developing and maintaining effective working relationships with key stakeholders such as senior managers, elected representatives, departmental officials, and other external stakeholders, which support the delivery of objectives. "authoritative" means that the written and oral advice must be coming from you in a role where you are accountable to the decision maker for the quality of your advice (i.e. you are the authority for advising the decision maker). "advice" must be in respect of guidance or recommendations offered with regard to prudent future action by the decision maker who is receiving the advice. Advice is not providing information or briefing. What you'll get in return Hours: 18.5 per week, (0.5 FTE) Work Pattern: Tuesday & Wednesday Full days (7.4 per day) in Parliament Buildings. Half day (3.7) to be agreed limited hybrid available. £28.11 per hour Start date ASAP Closing 12 noon Wednesday 06 May 2026 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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