4149 jobs found

ABOUT THE ROLE Goodlord s mission is to be the gold standard platform for renting, and we re on the hunt for an Insurance Claims Facilitator, reporting directly to our Insurance Claims Team Leader, to help us achieve this. We re looking for an Insurance Claims Facilitator who is passionate about delivering a seamless experience for our Rent Protection and Legal Expenses Insurance customers. In this role, you won't just be "processing" claims; you ll be the expert owner of each case. We need someone with a keen eye for the smallest details, someone who takes pride in getting it right the first time and ensuring our Letting Agents and Landlords feel supported through every step of the journey. No two days are ever the same at Goodlord, so what you ll be up to will vary. The pace we move at also means priorities can change, and you ll need to be comfortable with this (we ll support you!) But these are the things that will be core to your role and will keep you busy. The day-to-day stuff: Detailed Claims Ownership: Reviewing new claim submissions with a fine-tooth comb. You ll ensure every piece of evidence from tenancy agreements to rent ledgers is complete and compliant before moving forward. Technical Assessment: Using your analytical skills to assess claims against policy wordings. You ll be responsible for making clear, accurate determinations on cover and explaining these decisions simply and professionally. Clear Communication: Keeping the customer at the heart of everything. You ll provide regular, proactive updates so our customers never have to chase us for information. Legal & Recovery Partnership: Working closely with our panel solicitors when mediation isn't an option. You ll ensure they have a perfectly prepared evidence pack to help recover property possession and outstanding arrears. Financial Accuracy: Processing Rent Protection payments accurately and on time. You ll have a "zero-error" mindset when it comes to calculating figures and managing settlement timescales. Information Excellence: Providing factual, high-quality information in line with our processes, ensuring our records are always audit-ready. ABOUT YOU You should apply if you: A "Forensic" Eye for Detail: You re the type of person who naturally spots an inconsistent date or a missing signature. You understand that in insurance, the small details matter most. True Ownership: You take responsibility for your own caseload from start to finish. You don t just wait for things to happen; you proactively drive your cases toward a resolution. Excellent Communication: You can establish rapport and trust quickly over the phone. You re also a pro at writing clear, concise emails that break down complex information for our customers. Super Organised: You have a proven ability to prioritise a busy workload. You re comfortable juggling multiple tasks without letting the quality of your work slip. Resilience & Positivity: You have a "get stuff done" attitude. You stay calm under pressure and thrive in a fast-paced environment where no two days are the same. Tech Savvy: You re comfortable using various software packages, including Salesforce, and Google Workspace, to keep our data organized and accurate. It would also be great if: You have experience in insurance claims, the lettings industry, or a legal/compliance-heavy environment where attention to detail was your primary focus. ABOUT US At Goodlord, our brand is built on one simple belief: renting should be effortless. We exist to strip away the bottlenecks, clear the admin, and give agents, landlords, and tenants a smarter, simpler way forward. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody. Like all scale-ups, it s been a bit of a rollercoaster journey. Still, we re now stronger than ever, with around 3,500 letting agents using the platform, exciting & varied product lines, and over 300 Goodlordians supporting the mission! At Goodlord, our mission is clear: to be the gold standard platform for renting. We know that achieving that starts with our people. That s why we ve worked hard to build a culture where everyone can thrive, and it s something we ve been consistently recognised for. Over the years, Goodlord has been named one of the UK s Best Workplaces across multiple categories, from wellbeing and development to being a great place for women in tech. In 2025, we ranked among the Top 50 Best Workplaces in the UK, large category. Not only that but the following too:- Great Place to Work certified - 2022, 2024, 2025, 2026 Top 50 UK's Best Workplaces - Wellbeing, Development and Women 2025 Recognised as a UK's Best Workplaces in Tech 2025 Deloitte Technology Fast 50 - 2023 Top 20 UK's Best Workplaces - Wellbeing, Women and Tech in 2022 - medium category These achievements matter to us not just as awards, but because they reflect something more important: a durable, people-first culture that we ve built together. One that continues to grow year after year. Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and support each other. We re not afraid to make mistakes (we d never learn if we didn t) and we re always looking to challenge ourselves. Our collaborations are based on honesty, friendship, and respect. It s an exciting time here at Goodlord. If you re inspired by what we re doing, are up for a challenge and share our values, we d love to hear from you. WHY YOU LL LOVE BEING A GOODLORDIAN: Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here s a few favourites amongst Goodlordians (check out our careers page for more info). Grow with Goodlord: your development is important to us. Have a goal in mind? You can use your £1000 annual development fund to support it. We guarantee you ll learn loads and develop both personally and professionally at Goodlord too! Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being, and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals Our team: we re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We re all in it together, we learn from each other, we re genuine and we don t have time for politics Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer Regrettably we are not able to provide sponsorship for this role. No agencies please - we have tried and trusted partners we would turn to should we require support.

Production Controller in the Canterbury area Both day and night shift available Shifts: 4 on / 4 off (days 6am-6pm & nights 6pm-6am) Are you organised, hands-on, and ready to lead a small team? We're looking for a Production Controller to keep things running smoothly on the production floor. What you'll do: Lead a team of stock movers, operatives, and line leaders. Make sure all materials and stock are in the right place at the right time. Keep accurate records of all stock movements. Work with the admin team to meet customer orders. Maintain a clean, safe, and organised production area. Follow food safety and hygiene standards. What we're looking for: Good maths and English skills. Attention to detail and accuracy. Organised and able to plan ahead. Able to lead and motivate a team. Comfortable working in a fast-paced environment. This is a hands-on role where you can make a real difference. If you enjoy leading people, keeping things organised, and making production run like clockwork, this could be the role for you. Apply now and join a team that values efficiency, safety, and doing things right! Email: (url removed) or Call: (phone number removed)

A large organisation with Hull based site is recruiting a Global Credit Manager The Opportunity A global, highly complex manufacturing business is seeking an experienced Global Credit & Compliance Manager to join its finance leadership team. This is a high-profile role supporting international operations across Europe, Asia, and the Americas, with responsibility for global customer credit risk and enterprise-wide compliance governance.The role sits at the intersection of commercial decision-making, cash optimisation, and regulatory compliance, offering exposure to senior leadership and Board-level reporting within a large, international group environment. Key Responsibilities Lead the global credit and compliance agenda, ensuring policies, processes, and reporting are fit for purpose and aligned to business strategy and delegation of authority. Own global customer credit risk management, including financial analysis, credit limit recommendations, and risk mitigation using internal and external data sources. Present quarterly credit performance and key compliance updates to senior leadership and Board-level stakeholders. Oversee credit control activities to drive timely cash collection while supporting commercial continuity. Partner with commercial teams, including participation in customer meetings, to balance growth and risk. Lead preparation of monthly performance and compliance reporting for senior management. Ensure Letters of Credit are managed in line with UCP regulations and internal guidelines. Oversee securitisation reporting to Group, ensuring accuracy and timeliness. Lead complex debt resolution and recovery activities, liaising with administrators, legal advisors, and other stakeholders. Monitor and advise on changing regulatory requirements impacting the business. Drive and embed a strong culture of compliance across the organisation, including Competition Law, Anti-Bribery & Corruption, Sanctions, Modern Slavery, Dawn Raids, and Code of Conduct. Conduct third-party due diligence and integrity assessments, working closely with external advisors. Manage gifts and entertainment registers, sanctions reporting, and KYC responses to financial institutions. Provide leadership, coaching, and development to direct reports, maintaining high professional and ethical standards. Represent the business on selected global credit and compliance initiatives. Support ad-hoc projects and activities as required by senior finance leadership. Candidate Profile Qualified or part-qualified CICM / CIMA, or equivalent experience. Progressive experience in global credit risk management and regulatory compliance within a complex, international environment. Strong understanding of credit drivers, customer risk, and security instruments (e.g. Letters of Credit). Commercially minded with strong financial and analytical capability. Confident, operating independently and influencing senior stakeholders. Strong systems and PC skills (advanced Excel essential; SAP experience highly desirable). Meticulous attention to detail with a strong focus on data quality, consistency, and governance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

SCHEDULER - REPAIRS & MAINTENANCE OPERATIONS Social Housing / Property Services Salary: 40,000- 48,000 Basic + Performance Bonus + Benefits Total Package Potential: 55,000 Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, North London, Middlesex / Northern Home Counties Organising Operations. Driving Productivity. Keeping Service Moving. This is an opportunity to join a fast-growing property services business operating within a high-volume repairs and maintenance environment supporting social housing contracts across multiple regions. The business has grown significantly and continues to expand its operational capability, contract portfolio, and leadership infrastructure. As part of that growth, the business is seeking to appoint an experienced Scheduler to strengthen operational planning, workforce coordination, and service delivery performance across live repairs and maintenance operations. This is not an entry-level scheduling role. It requires someone capable of operating confidently within a fast-moving operational environment where priorities shift quickly, emergency works arise unexpectedly, and effective planning directly impacts operational performance, customer satisfaction, and workforce productivity. The Business This is a commercially driven, operationally focused property services organisation delivering: Responsive repairs Planned maintenance Voids Reactive maintenance services The business combines: Operational pace Commercial awareness Fast decision-making High accountability This is not a heavily layered corporate structure. People are expected to: Take ownership Solve problems Make decisions Keep operations moving The environment suits individuals who enjoy responsibility, visibility, and being close to live operational delivery. The Opportunity The Scheduler role sits at the centre of operational coordination activity. You will be responsible for ensuring that operatives are effectively scheduled, appointments are managed efficiently, and operational workflow remains organised and productive. The role is heavily operational and requires constant prioritisation, coordination, and communication. You will work closely with: Contract Managers Repairs Controllers Supervisors Operational teams Field-based operatives You will help ensure: Operatives are fully utilised Appointments are logically planned Travel time is minimised Materials are available before appointments Workflow disruption is reduced Productivity levels are maintained This role directly impacts: Operational efficiency Customer service performance SLA delivery Workforce productivity Appointment success rates What the Role Involves You will: Schedule and coordinate repairs and maintenance appointments Allocate work across mobile operative teams Monitor workflow throughout the day Adjust schedules in response to operational changes Coordinate emergency and urgent works Work closely with operational management teams Ensure scheduling systems remain accurate and up to date Support operational continuity across live contracts The role combines: Workforce planning Operational coordination Logistics-style scheduling Real-time problem solving This is not simply an administrative position. The successful individual will be expected to think ahead, prioritise effectively, and make commercially sensible operational decisions. The Environment This is a fast-paced service-led environment where: Work volumes are high Priorities change quickly Operational issues require immediate response Productivity and responsiveness matter The successful individual must be comfortable operating under pressure whilst maintaining organisation, pace, and accuracy. What We Are Looking For We are interested in speaking with individuals who have experience within environments such as: Repairs and maintenance scheduling Social housing operations Logistics or transport planning Field service coordination Reactive maintenance operations Facilities management Workforce planning You may currently be working as a: Scheduler Repairs Planner Workforce Planner Service Coordinator Logistics Coordinator Planning Coordinator Operational Scheduler Experience within mobile workforce environments is highly desirable. Trade or repairs sector knowledge would be advantageous but is not essential. Most importantly, we are looking for individuals who are: Organised Commercially aware Calm under pressure Operationally focused Confident communicators Proactive problem-solvers Capable of handling multiple priorities simultaneously This role would particularly suit ambitious, high-potential individuals who want to develop operationally within a growing business environment. The Person You are likely to be someone who: Enjoys fast-moving operational environments Takes pride in organisation and coordination Thinks ahead rather than reacting late Can manage competing priorities confidently Maintains accuracy under pressure Communicates clearly and confidently Likes solving operational problems You do not need to come from a corporate background. What matters is your ability to organise, coordinate, communicate, and keep operations moving effectively. What's on Offer Basic Salary: 40,000- 48,000 Performance Bonus Total Package Potential: 55,000 Long-term progression opportunity Growing business environment High operational visibility Opportunity to develop broader operational responsibility over time Why This Role? This is an opportunity to join a business that is growing, evolving, and strengthening its operational infrastructure. The role offers genuine responsibility and visibility within a fast-paced operational environment where strong performance is recognised and progression opportunities exist for capable individuals. If you enjoy operational coordination, planning, problem-solving, and being at the centre of live service delivery operations, this role offers an excellent next step.

Senior Licensing Manager - Cadbury's Location: Market Drayton (hybrid) Contract: Permanent M ller has been a much-loved household brand in the UK for over 30 years. From M ller Corner and M ller Rice to Biotiful, our products are chosen by millions every day. We are proud to partner with Cadbury's, the UK's number one FMCG brand, as the official license partner within chilled desserts. As Cadbury's Senior Licensing Manager , you will be a senior leader within the UK marketing team, with full ownership of the Cadbury's Desserts portfolio. This is a highly visible role, responsible for driving commercial performance, long-term growth strategy and the licensing partnership with Mondelez. Main Tasks and Responsibilities: Commercial delivery Lead the Cadbury's Desserts licensing partnership, working closely with Mondelez to ensure alignment on commercial delivery, brand activation and operations Deliver P&L KPIs across revenue, volume and profit through robust monthly performance reviews and cross-functional action planning Partner with Sales, customers and site teams to ensure flawless execution of plans and end-to-end delivery Brand strategy Define and lead the brand strategy, informed by consumer insight, M ller brand fundamentals and brand equity data Align with the Treats segment lead and Mondelez on strategic priorities, growth ambitions and targets Own the long-term growth plan, creating a compelling vision for the portfolio and engaging key stakeholders Brand activation Lead cross-agency teams to deliver insight-led, impactful brand activation Work closely with Shopper Marketing and Sales to bring the brand calendar to life in market Engage retailers on future plans, securing buy-in and shared ambition Team leadership Coach and develop direct reports, setting clear objectives and raising performance standards Role model M ller values, demonstrating accountability, collaboration and a growth mindset What You'll Receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive salary Bonus scheme Company car Contributory pension plan Life assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store This is a rare opportunity to lead one of the UK's most iconic brands within a business that empowers people to make a real impact. Join us and help put a M ller in every fridge. At M ller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you. You can find out more about M ller and what it's like to work for us by clicking here Careers at M ller UK & Ireland

Warehouse Team Leader Location: Telford Salary: £35,114 starting salary Shift Pattern: 4 on / 4 off - 12-hour rotating shifts (Days & Nights, including weekends) We have an exciting opportunity for a Logistics Team Leader to join our clients fast-paced warehouse operation in Telford. This is a hands-on leadership role where you'll play a key part in ensuring the smooth running of daily warehouse activities while leading and motivating a team to achieve operational excellence. This position starts with a competitive salary, with progression to top earnings upon successful completion of the validation process. Please note: This is a 2-stage interview process, with the first stage consisting of a numeracy and literacy assessment on site in Telford, Shropshire. Company Benefits: £35,114 starting salary, rising to £39,452 with flexibility payment & validation Pay increases as skills and competencies are signed off Auto-enrolment pension Additional holiday after 12 months' continuous service (subject to validation) Health cash plan after 1 year The role: Coordinate daily warehouse operations including receiving, storage, picking, packing, and dispatch Ensure accurate and timely order fulfilment against performance targets Monitor stock levels, conduct cycle counts, and resolve discrepancies Lead, train, and onboard team members in line with company standards Maintain a safe, clean, and organised working environment Drive process improvements to enhance efficiency and productivity Operate warehouse equipment and report maintenance issues Track and report KPIs, identifying areas for improvement Work collaboratively with other departments such as logistics and customer service Resolve operational issues and team challenges effectively What We're Looking for: We're seeking a proactive leader with a positive attitude and strong people skills. The ideal candidate will demonstrate: Proven leadership or supervisory experience Strong communication skills (written and verbal) Ability to motivate and manage a team effectively Calm and confident approach under pressure High level of integrity and professionalism Strong numeracy and attention to detail IT proficiency Forklift licence (preferred) Experience in a busy warehouse or food manufacturing environment (advantageous) If you've worked as a Warehouse Supervisor, Warehouse Shift Leader, Senior Warehouse Operative, Logistics Team Leader, Distribution Team Leader, Depot Supervisor, Warehouse Coordinator, Inventory Team Leader, Stores Supervisor, or Production Team Leader - we want to hear from you. Apply Now! If you're a motivated leader looking to grow your career in logistics and thrive in a dynamic warehouse environment, we'd love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Company Overview Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market. This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops. The Role This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership. You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes. Key Responsibilities Operations & Coordination Manage and maintain business trackers and logs (primarily in Excel) Coordinate workflows and ensure tasks are followed through to completion Support supplier onboarding and internal processes Arrange deliveries, couriers, and stock coordination (including third-party sites) Administration & Business Support Provide administrative support to the Commercial team Organise meetings, including diary management for senior leadership (including the CEO) Support travel bookings and logistics Assist with marketing materials, product samples, and campaigns Prepare presentations and documents for meetings Data & Reporting Maintain accurate data across systems (Excel, SharePoint, CRM tools) Produce trackers, reports, and logs to ensure visibility of activity Use AI tools (e.g. Copilot) to generate reports and improve efficiency Manage mail merge campaigns and data lists Customer & Stakeholder Communication Manage shared mailboxes and respond to enquiries from customers and patients Handle incoming leads and route appropriately Liaise confidently with internal teams, suppliers, and senior stakeholders Compliance & Process Support documentation, SOPs, and work instructions Assist with compliance tracking (training provided) Support contracts, CDAs, and pricing documentation for hospitals What We're Looking For Highly organised with strong attention to detail Confident working in a fast-paced, varied role Strong communication skills and comfortable speaking with stakeholders at all levels Proactive, able to take ownership and think independently Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint) Comfortable working with data, trackers, and reporting Desirable: Experience in a regulated or compliance-driven environment Exposure to CRM systems or data tools French language skills The Team & Environment Reporting into the Business Enablement Manager Working closely with Commercial, Marketing, and senior leadership Collaborative, cross-functional environment with lots of exposure Benefits Private Healthcare 23 days holiday + bank holidays 5% pension contribution Life insurance On-site parking Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Interim Financial Controller - Carlisle - duration up to 6 months, immediate start Your new company Join a reputable, innovative global manufacturing company that offers the latest technology in a range of sustainable, market-leading products to their customers. They are committed to fostering a collaborative and welcoming work environment. We are supporting our client with a key senior interim appointment into the finance team for a period of approx 6 months.This is an exciting opportunity to be part of a forward-thinking organisation that values innovation, sustainability, and teamwork. If you are a finance professional looking to make a swift, and significant impact, this role could be the perfect fit for you. Your new role As Financial Controller, your key responsibilities will include managing financial controls for the site, preparing the annual budget; monitoring, controlling, and reporting on financial performance throughout the year. Additionally, you will empower and support an experienced finance team of 2 direct reports, fostering their professional growth and ensuring the team's success. This role requires a proactive approach to financial management and a commitment to maintaining high standards of accuracy and efficiency. If you are a detail-oriented finance professional with strong leadership skills, this position offers an excellent opportunity to make a significant impact. Typical duties will include: Ensuring the site operates in accordance with corporate polices (CFAP/Sarbanes Oxley/MICS, purchasing ethics) and that local controls meet minimum requirements Continually monitor performance against controls and continue improvements towards best practice Ensure compliance with statutory reporting requirements, including periodical reviews of all issues with auditors (internal and external), and Sarbanes Oxley reviews Preparation and presentation of the rolling forecasts 3 times per year Investigation and analysis of the financial variances against prior periods and forecasts Ensuring operational KPIs are reported accurately within the forecasting process Ensuring corporate reporting requirements are met in a timely and accurate manner Communicate routinely with: Operation Control and other sites Ensure availability of financial information to meet local routine and ad hoc requirements Supervision of preparation of Plant performance data and presentations for senior/external meetings Cost management and analysis in support of business decisions What you'll need to succeed Full time interim appointment - duration approx. 6 months' - immediate startSalary c£70,000 per annum Pension scheme: 6% employee contribution, 9% employer contributions 25 holidays + banks Hours, Monday to Friday 8.30-5pm Fully onsite What you'll get in return Full-time interim appointment - duration approx. 6 months' - immediate start Salary c£70,000 per annum Pension scheme: 6% employee contribution, 9% employer contributions 25 holidays + banks Hours, Monday to Friday 8.30-5pm Fully on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

French Speaking HR and Payroll Coordinator Manchester Monday to Friday - On-Site Between £35,000 to £36,000 My client, who is a leading global manufacturing business, is looking for an HR and Payroll Coordinator to join their team. The Role: This role will play a key part in ensuring the smooth running of UK payroll operations while also providing occasional support to the French payroll function during periods of annual leave of absence. The successful candidate will work closely with HR leadership and operational teams within a fast-paced manufacturing environment. Responsibilities: Payroll Administration Support and coordinate monthly UK payroll activities ensuring accuracy and timely processing Maintain payroll records including starters, leavers, salary changes, pensions, overtime, absences, and benefits Work closely with payroll providers and internal stakeholders to resolve payroll queries Assist with payroll reporting and payroll-related audits Provide support to the French payroll operation when required, including holiday cover assistance Ensure payroll processes remain compliant with relevant legislation and company policies Support payroll process improvements and efficiencies HR Administration & Coordination Prepare contracts, offer letters, onboarding documentation, and employee correspondence Maintain accurate HR records and employee files in line with GDPR requirements Support onboarding and induction activities for new employees Assist with absence management administration and HR reporting Support recruitment coordination activities where required Act as a first point of contact for employee HR and payroll queries Assist HR leadership with administrative and operational HR projects Process Improvement Review existing HR and payroll processes and identify areas for improvement Help implement new procedures and more efficient ways of working Support standardisation and documentation of HR/payroll processes across sites Contribute to continuous improvement initiatives within the HR function Candidate Specification Essential Experience & Skills Previous experience in a HR & Payroll Coordinator, HR Administrator, Payroll Coordinator, or similar role Strong UK payroll experience with a good understanding of payroll processes and legislation Experience using ADP payroll systems Fluent or professional working proficiency in French Previous experience working within a manufacturing or industrial environment Strong organisational and administrative skills with high attention to detail Ability to manage confidential information with professionalism and discretion Strong communication and interpersonal skills Comfortable working in a fast-paced operational environment Good IT skills including Microsoft Office and Excel Desirable Experience supporting multi-country payroll activities Experience implementing or improving HR/payroll processes Exposure to HR systems and time & attendance platforms Personal Attributes Proactive and solution-oriented Reliable and highly organised Able to prioritise effectively and meet deadlines Team player with a collaborative approach Calm under pressure with a flexible attitude Continuous improvement mindset Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

TSS are looking for a Retail Security Officer in Cinderford , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA Licence. Position: Retail Security Officer Location: Cinderford Pay Rate: £13.80 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn, and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T46) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Conveyancing Administrator Are you an organised Administrator, Legal Assistant, or Conveyancing Coordinator looking to elevate your career with an industry leader? We are looking for a detail-oriented professional to join our specialist Property Solutions division in Croydon. This isn't just another admin role. You'll be joining a business that has been voted a "Great Place to Work UK" for the last 5 years running, and we are deeply committed to your professional growth through funded qualifications and extensive internal training. The Perks Work-Life Balance: Hybrid working and flexible hours (available after your successful probation). Career Growth: We invest in YOU. We offer extensive training and will fund professional qualifications to help you become an expert in your field. Award-Winning Culture: Join a team that values its people, evidenced by 5 consecutive years of "Great Place to Work" accreditation. The Role Working within our vibrant Leasehold and Managed Freehold department, you will play a vital role in the property disposal process. This is a fast-paced position perfect for someone who enjoys a mix of customer service and technical administration. Your Day-to-Day: Managing Enquiries: Processing all solicitor enquiries regarding property disposals and re-mortgages. Pack Generation: Creating and issuing comprehensive solicitor packs and managing the associated invoicing. Collaboration: Liaising closely with Estate Managers and Finance teams to resolve vendor and purchaser queries. Technical Admin: Handling Land Registry enquiries, lease consents, and extensions. System Management: Raising internal invoices/credit notes and maintaining an organised filing system. About You You don't need to be a conveyancing expert yet, but you do need to be a sharp administrator with a "can-do" attitude. We'll teach you the rest! We are looking for: Qualifications: GCSE Grades A-C (or equivalent) in Maths and English. Skills: Strong communication skills and a customer-focused approach. Mindset: A team player who can multi-task, work under pressure, and use their own initiative. Bonus Points: Previous experience in property management, legal administration, or a basic understanding of residential property legislation. For more information on this exciting new role, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail

IT Business Partner - Direct-to-Consumer (Retail & eCommerce) Permanent £85k + £8.4k Car Allowance + 24% Bonus Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship. International consumer organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the Strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional Landscape: Support & optimise Retail & eCommerce IT Systems/Operations including: POS - SAP S/4 HANA Retail & Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marZketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand Leadership. Shape and govern the IT demand pipeline aligned to business strategy. Prioritise initiatives & influence investment planning. Facilitate governance forums with senior stakeholders. Stakeholder Engagement & Business Alignment: Build trusted partnerships across Retail, Digital, Supply Chain & Finance. Translate business strategy into technology capability roadmaps. Lead workshops to identify improvement & innovation opportunities. Solution Ownership & Process Excellence: Own the end-to-end D2C Application landscape. Drive Automation, Integration & Process simplification. Lead Business Cases & Transformation initiatives. Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems partnering/leadership within Retail or Consumer sectors. Expertise in D2C processes & Customer Journey optimisation. POS - SAP S4/HANA Retail or similar POS Retail Store systems - Ecommerce platforms, CRM, email marketing & Loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Responsible for D2C Reporting (Analytics) & D2C SaaS solutions. Proven delivery of cross-functional transformation initiatives. Driving Transformation & Operational excellence. Strong stakeholder management & commercial awareness. Strategic mindset & emotional intelligence. Collaborative approach to teamwork. S4HANA . T6/MN/(phone number removed).

Our client is a well-established and growing business operating within the manufacturing sector, supplying high-quality products and services to a broad commercial customer base across the UK. Known for its strong market reputation, customer-focused approach, and commitment to operational excellence, the company continues to invest in both innovation and sustainable growth. As part of its ongoing expansion, the business is seeking an experienced Finance Manager to play a key role in supporting strategic decision-making, improving financial controls, and driving commercial performance across the organisation. Key Responsibilities Co-ordinate the production of and provide first line review of the monthly management accounts in accordance with the month end timetable. Provide a full explanation of significant variances to Budget and discuss remedial actions. Embed control account reconciliation processes, with a systematic approach that ensures each month s closing trial balance is fully supported with a suite of balance sheet reconciliations. Lead the budgeting and reforecasting processes, ensuring alignment with strategic goals. Conduct in-depth financial analysis to support business decisions and strategic initiatives on an adhoc basis. Provide a monthly assessment on production efficiency and stock movements. Liaise with external auditors to ensure accurate and compliant financial reporting. Produce draft content for a monthly KPI meeting with board of directors Prepared to manage credit control + company cashflow. Experience: Ideally experienced with SAGE 200 software. Experience in a financial management role, preferably within the UK manufacturing or design focussed firm Strong knowledge of UK financial regulations, accounting principles, and financial reporting standards. Demonstrated experience in budgeting, forecasting, and financial analysis. Excellent leadership and team management skills. Exceptional analytical, problem-solving, and decision-making abilities. Strong communication and presentation skills. Commitment to accuracy and a diligent approach to accounts production. What s On Offer Statutory pension scheme, 25 days holiday, sickness scheme A collaborative and supportive work environment. The opportunity to contribute to help scale back up to previous success with a new business location. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites

Summary £15.45 - £15.95 per hour 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Closing date: 27-05-2026 Customer Team Leader Location: 37 Lower Main Street , Bushmills, BT57 8QA Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!