Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
May 22, 2026
Full time
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
May 22, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Portfolio Procurement has been engaged by our well-known Bedfordshire based client to recruit for a Software Procurement Manager. Purpose of job: To be responsible for the Procurement of Software Implement Software Procurement strategies Manage relationships with key suppliers across the category Ensure best practice procurement across the category including the development of the category strategy Key Skills and Experience required: Broad understanding across the IS Category with a particular emphasis on Software Procurement Experienced in a broad and diverse range of sourcing strategies An understanding of category management principals and having the ability to build a category strategy Excellent internal and external stakeholder management experience Strong market analysis skills Degree educated 50563DHR5 INDPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 22, 2026
Full time
Portfolio Procurement has been engaged by our well-known Bedfordshire based client to recruit for a Software Procurement Manager. Purpose of job: To be responsible for the Procurement of Software Implement Software Procurement strategies Manage relationships with key suppliers across the category Ensure best practice procurement across the category including the development of the category strategy Key Skills and Experience required: Broad understanding across the IS Category with a particular emphasis on Software Procurement Experienced in a broad and diverse range of sourcing strategies An understanding of category management principals and having the ability to build a category strategy Excellent internal and external stakeholder management experience Strong market analysis skills Degree educated 50563DHR5 INDPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Resident Services Advisor - Build-to-Rent (BTR) Hyperion Partners is delighted to be recruiting on behalf of our client, a leader in the innovative Build-to-Rent (BTR) sector, seeking a highly enthusiastic and service-driven Resident Services Advisor for their impressive new development in a desirable London location. This is a fantastic entry point or next step for a passionate customer service professional looking to thrive within the dynamic and resident-focused world of BTR. The Role: Resident Services Advisor As the first point of contact, you'll be key to defining the resident experience. Reporting to the General Manager, you'll manage the day-to-day needs of the community, ensuring every resident feels valued and their living experience is seamless. Core Responsibilities Will Include: Front-of-House Management: Managing the reception desk and resident amenity bookings (e.g., gym, co-working spaces, private dining) with energy and professionalism. Customer Service Excellence: Providing five-star, personalised service to all residents, addressing queries, resolving minor issues, and facilitating a positive community atmosphere. Maintenance Liaison: Acting as the primary contact for maintenance issues, logging repair requests accurately, liaising with the Facilities team, and tracking resolution times to ensure resident satisfaction. Community Engagement: Assisting the General Manager with the planning and execution of resident events, social activities, and community initiatives to foster a vibrant on-site culture. Administrative Support: Handling incoming and outgoing mail and parcels securely, assisting with move-in/move-out procedures, and ensuring resident files are up-to-date and compliant. Leasing Support: Assisting the Leasing team with arranging viewings, preparing welcome packs, and providing information to prospective residents when required. The Ideal Candidate We are looking for an engaging, proactive, and exceptionally organised individual with: Experience: Previous experience (minimum 1 year) in a highly customer-focused role, such as hotel reception, luxury retail, premium hospitality, or residential concierge/front-of-house. Experience within the BTR sector is a bonus. Service Mindset: A genuine passion for delivering outstanding customer care and building positive relationships with diverse individuals. Communication: Excellent verbal and written communication skills with a confident and articulate phone manner. Organisation: Strong administrative and time management skills, capable of multitasking effectively in a busy environment. IT Proficiency: Competence in using relevant software, including CRM, property management systems, and Microsoft Office Suite. Attitude: An enthusiastic, flexible, and reliable team player with a problem-solving approach.
May 22, 2026
Full time
Resident Services Advisor - Build-to-Rent (BTR) Hyperion Partners is delighted to be recruiting on behalf of our client, a leader in the innovative Build-to-Rent (BTR) sector, seeking a highly enthusiastic and service-driven Resident Services Advisor for their impressive new development in a desirable London location. This is a fantastic entry point or next step for a passionate customer service professional looking to thrive within the dynamic and resident-focused world of BTR. The Role: Resident Services Advisor As the first point of contact, you'll be key to defining the resident experience. Reporting to the General Manager, you'll manage the day-to-day needs of the community, ensuring every resident feels valued and their living experience is seamless. Core Responsibilities Will Include: Front-of-House Management: Managing the reception desk and resident amenity bookings (e.g., gym, co-working spaces, private dining) with energy and professionalism. Customer Service Excellence: Providing five-star, personalised service to all residents, addressing queries, resolving minor issues, and facilitating a positive community atmosphere. Maintenance Liaison: Acting as the primary contact for maintenance issues, logging repair requests accurately, liaising with the Facilities team, and tracking resolution times to ensure resident satisfaction. Community Engagement: Assisting the General Manager with the planning and execution of resident events, social activities, and community initiatives to foster a vibrant on-site culture. Administrative Support: Handling incoming and outgoing mail and parcels securely, assisting with move-in/move-out procedures, and ensuring resident files are up-to-date and compliant. Leasing Support: Assisting the Leasing team with arranging viewings, preparing welcome packs, and providing information to prospective residents when required. The Ideal Candidate We are looking for an engaging, proactive, and exceptionally organised individual with: Experience: Previous experience (minimum 1 year) in a highly customer-focused role, such as hotel reception, luxury retail, premium hospitality, or residential concierge/front-of-house. Experience within the BTR sector is a bonus. Service Mindset: A genuine passion for delivering outstanding customer care and building positive relationships with diverse individuals. Communication: Excellent verbal and written communication skills with a confident and articulate phone manner. Organisation: Strong administrative and time management skills, capable of multitasking effectively in a busy environment. IT Proficiency: Competence in using relevant software, including CRM, property management systems, and Microsoft Office Suite. Attitude: An enthusiastic, flexible, and reliable team player with a problem-solving approach.
Position: Bar Manager? Type: Full-Time / Permanent? Bonus: Up to 10% Annual Bonus? Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.? In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.? Key Responsibilities? Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements - Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention to detail.? - Exceptional customer service and problem-solving abilities.? - Knowledge of health and safety regulations.? - Strong organisational and multitasking skills.? - Experience in budgeting, financial management and Cellar Management.? - Flexibility to work evenings, weekends, and holidays.? What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
May 22, 2026
Full time
Position: Bar Manager? Type: Full-Time / Permanent? Bonus: Up to 10% Annual Bonus? Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.? In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.? Key Responsibilities? Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements - Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention to detail.? - Exceptional customer service and problem-solving abilities.? - Knowledge of health and safety regulations.? - Strong organisational and multitasking skills.? - Experience in budgeting, financial management and Cellar Management.? - Flexibility to work evenings, weekends, and holidays.? What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
We are currently recruiting for customer focused match day hospitality managers for stadia in the Yorkshire region to support with their match day operations. Who we are? Verve People are a leading Hospitality Agency in Manchester. We specialise in providing trained and professional staff to some of the most exciting and popular venues and events. We work closely with our teams to ensure they're happy, professional, and ready to develop their careers in hospitality and customer-facing roles. What will I be doing? You will take charge and ownership of your designated hospitality area, which could include corporate hospitality boxes or the stadium restaurant. You will organise the hospitality staff to ensure smooth and successful deliver of service, working with the kitchen team to manage food delivery, food safety and allergens. You will represent both the client and Verve People in a professional and friendly manner, whilst delivering high levels of service to all guests. The role will also include but not be limited to: Ensure area is setup prior to guests arrival. To attend pre-match managers briefings Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform and standards are being met To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified. A thorough understanding of food and beverage packages and menus. Working in adherence with Food Allergens information and service procedures. Ensuring that both bar and food staff are attentive to guests needs, working in a timely manner to minimise any wait times. Ensuring all food and beverage products serviced are of the highest possible standard, well presented and with correct garnish. Maintaining a safe and tidy working environment, with any defective equipment reported. Deal with customer and staff complaints effectively and efficiently. To accurately and thoroughly record all guest feedback. Ensure area is fully cleaned with stock secured at the end of shift. Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request. To comply fully with all regulations relating to Health and Safety. What do I need? Previous front of house management / supervisory experience is needed for the role, however, more important is your commitment to work hard and the ability to positively impact the customer experience! Excellent verbal communication skills Being friendly yet professional Good attention to detail and punctuality Experience within a hospitality, catering or bar setting Experience in managing a team Organised and able to multi task Hard working, polite, friendly & confident Have a passion for and knowledge of all things hospitality What do I get in return? Pay up to 16.00 an hour A friendly and supportive office team Weekly pay Ongoing training and development opportunities Ability to work in and experience some fantastic stadia Opportunities for promotion and progression Verve People are committed to being an Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics. INDMC
May 22, 2026
Seasonal
We are currently recruiting for customer focused match day hospitality managers for stadia in the Yorkshire region to support with their match day operations. Who we are? Verve People are a leading Hospitality Agency in Manchester. We specialise in providing trained and professional staff to some of the most exciting and popular venues and events. We work closely with our teams to ensure they're happy, professional, and ready to develop their careers in hospitality and customer-facing roles. What will I be doing? You will take charge and ownership of your designated hospitality area, which could include corporate hospitality boxes or the stadium restaurant. You will organise the hospitality staff to ensure smooth and successful deliver of service, working with the kitchen team to manage food delivery, food safety and allergens. You will represent both the client and Verve People in a professional and friendly manner, whilst delivering high levels of service to all guests. The role will also include but not be limited to: Ensure area is setup prior to guests arrival. To attend pre-match managers briefings Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform and standards are being met To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified. A thorough understanding of food and beverage packages and menus. Working in adherence with Food Allergens information and service procedures. Ensuring that both bar and food staff are attentive to guests needs, working in a timely manner to minimise any wait times. Ensuring all food and beverage products serviced are of the highest possible standard, well presented and with correct garnish. Maintaining a safe and tidy working environment, with any defective equipment reported. Deal with customer and staff complaints effectively and efficiently. To accurately and thoroughly record all guest feedback. Ensure area is fully cleaned with stock secured at the end of shift. Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request. To comply fully with all regulations relating to Health and Safety. What do I need? Previous front of house management / supervisory experience is needed for the role, however, more important is your commitment to work hard and the ability to positively impact the customer experience! Excellent verbal communication skills Being friendly yet professional Good attention to detail and punctuality Experience within a hospitality, catering or bar setting Experience in managing a team Organised and able to multi task Hard working, polite, friendly & confident Have a passion for and knowledge of all things hospitality What do I get in return? Pay up to 16.00 an hour A friendly and supportive office team Weekly pay Ongoing training and development opportunities Ability to work in and experience some fantastic stadia Opportunities for promotion and progression Verve People are committed to being an Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics. INDMC
Accommodation Manager - Premium Living (8-Month FTC - Maternity Cover) 38,000 Pro Rata (Approx. 25,300 for 8 Months) + 10% Bonus + Excellent Benefits Immediate / Short Notice Candidates Preferred Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into a fresh, service-led environment? This is a fantastic fixed-term opportunity (8 months) to bring your leadership, customer experience and operational expertise into a premium residential setting - delivering a five-star, hospitality-style experience without the pressures of retail trading hours. You'll be joining a high-growth, design-led living brand , where standards, service and community are everything. The Role Think of this as running your own retail operation - just with a more balanced lifestyle and a different kind of customer. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universities What We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A genuine passion for customer experience and service excellence Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to manage multiple priorities Commercial awareness with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focused What's In It For You? 38,000 salary (pro rata for 8-month contract - approx. 25,300) 10% bonus potential (pro rata) 30 days holiday (including bank holidays, pro rata) Your birthday off Pension scheme Employee perks & wellbeing support The chance to gain experience in a fast-growing, premium sector If you're looking for a short-term opportunity that still gives you ownership, impact and a great working environment - this is a brilliant move away from retail while keeping everything you enjoy about leading a team. Apply today with your CV.
May 22, 2026
Contractor
Accommodation Manager - Premium Living (8-Month FTC - Maternity Cover) 38,000 Pro Rata (Approx. 25,300 for 8 Months) + 10% Bonus + Excellent Benefits Immediate / Short Notice Candidates Preferred Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into a fresh, service-led environment? This is a fantastic fixed-term opportunity (8 months) to bring your leadership, customer experience and operational expertise into a premium residential setting - delivering a five-star, hospitality-style experience without the pressures of retail trading hours. You'll be joining a high-growth, design-led living brand , where standards, service and community are everything. The Role Think of this as running your own retail operation - just with a more balanced lifestyle and a different kind of customer. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universities What We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A genuine passion for customer experience and service excellence Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to manage multiple priorities Commercial awareness with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focused What's In It For You? 38,000 salary (pro rata for 8-month contract - approx. 25,300) 10% bonus potential (pro rata) 30 days holiday (including bank holidays, pro rata) Your birthday off Pension scheme Employee perks & wellbeing support The chance to gain experience in a fast-growing, premium sector If you're looking for a short-term opportunity that still gives you ownership, impact and a great working environment - this is a brilliant move away from retail while keeping everything you enjoy about leading a team. Apply today with your CV.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Colour Palettes, Trims, Materials, Finishes, Photoshop, Illustrator, Rhino, Blender, Mood Boards, Prototypes Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Advanced Concepts team as a CMF Design at our Safran Seats site in Cmwbran. Your Role As a CMF Designer, you will be central to defining the material harmony of our first class and business class aircraft seats, blending colour, finish and material choices while meeting aviation constraints. You'll collaborate closely with Industrial Designers from concept through production, and play a pivotal role at tradeshows and customer presentations. Reporting to the GB Advanced Concept Team Manager, you'll drive trend research, design mood boards, create upholstery designs, produce engaging renderings, and develop our physical and digital material libraries. You'll also maintain strong supplier relationships and support customer workshops. Key Responsibilities: Stay on top of trim and finish trends in aviation and other industries (automobile, furniture, hospitality). Design and execute trend, mood and inspiration boards. Work alongside Industrial Designers to apply the right materials to each seat, balancing functionality and aesthetics. Prepare application documents for show seats and sales bids. Ensure guidelines are applied to prototypes and production lines. Collaborate with engineering and manufacturing teams to validate design feasibility. Create innovative upholstery designs, modelling seat cushions to reflect trim choices. Generate high-quality renderings to test and validate design options. Develop, maintain, and deploy digital and sample material libraries. Lead customer-facing workshops within the CMF library. Cultivate supplier relationships to feed the material library. What You'll Bring Qualifications in CMF Design or Industrial Design (Essential) Relevant experience in commercial CMF (Essential) Strong feel for colours and finishes (Essential) Proficiency in Adobe Creative Suite (Photoshop) (Essential) Experience with MS Office Suite (PowerPoint) (Desired) 3D Rendering (Blender) (Desired) 3D soft modelling (Rhino 7 / Sub D) (Nice to have) Sketching, prototyping, understanding manufacturing processes and materials (Nice to have) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
May 22, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Colour Palettes, Trims, Materials, Finishes, Photoshop, Illustrator, Rhino, Blender, Mood Boards, Prototypes Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Advanced Concepts team as a CMF Design at our Safran Seats site in Cmwbran. Your Role As a CMF Designer, you will be central to defining the material harmony of our first class and business class aircraft seats, blending colour, finish and material choices while meeting aviation constraints. You'll collaborate closely with Industrial Designers from concept through production, and play a pivotal role at tradeshows and customer presentations. Reporting to the GB Advanced Concept Team Manager, you'll drive trend research, design mood boards, create upholstery designs, produce engaging renderings, and develop our physical and digital material libraries. You'll also maintain strong supplier relationships and support customer workshops. Key Responsibilities: Stay on top of trim and finish trends in aviation and other industries (automobile, furniture, hospitality). Design and execute trend, mood and inspiration boards. Work alongside Industrial Designers to apply the right materials to each seat, balancing functionality and aesthetics. Prepare application documents for show seats and sales bids. Ensure guidelines are applied to prototypes and production lines. Collaborate with engineering and manufacturing teams to validate design feasibility. Create innovative upholstery designs, modelling seat cushions to reflect trim choices. Generate high-quality renderings to test and validate design options. Develop, maintain, and deploy digital and sample material libraries. Lead customer-facing workshops within the CMF library. Cultivate supplier relationships to feed the material library. What You'll Bring Qualifications in CMF Design or Industrial Design (Essential) Relevant experience in commercial CMF (Essential) Strong feel for colours and finishes (Essential) Proficiency in Adobe Creative Suite (Photoshop) (Essential) Experience with MS Office Suite (PowerPoint) (Desired) 3D Rendering (Blender) (Desired) 3D soft modelling (Rhino 7 / Sub D) (Nice to have) Sketching, prototyping, understanding manufacturing processes and materials (Nice to have) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross.Introduce clarity, structure and rhythm into operational planning.Ensure consistently high standards of food quality, service and customer experience.Project Leadership & Change Management.Lead major catering and hospitality projects including service redesign, process implementation and offer evolution.Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget.Establish clear project ownership, governance and delivery plans.Manage risk, dependencies and stakeholder expectations throughout delivery.Translate strategic intent into practical, deliverable outcomes.Financial Accountability & Commercial Performance.
May 22, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross.Introduce clarity, structure and rhythm into operational planning.Ensure consistently high standards of food quality, service and customer experience.Project Leadership & Change Management.Lead major catering and hospitality projects including service redesign, process implementation and offer evolution.Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget.Establish clear project ownership, governance and delivery plans.Manage risk, dependencies and stakeholder expectations throughout delivery.Translate strategic intent into practical, deliverable outcomes.Financial Accountability & Commercial Performance.
Gulliver's Leadership Trainee Academy Ready to build a leadership career where fun meets responsibility? Our family Theme Park Resorts are growing fast - and we're looking for the next generation of leaders to grow with us with future opportunities across rides & attractions, food & beverage, accommodation, retail, guest experience and live events. Following the continued success of our Trainee Manager programme, we're proud to relaunch this, in its 12th year as the Leadership Trainee Academy. This is your opportunity to step into a hands-on leadership role within a thriving, ambitious business, based at one of our resorts in Warrington, Milton Keynes, Matlock Bath, or Rother Valley. About the Role This isn't a watch-from-the-sidelines programme. From day one, you'll be immersed in operations, learning how to delight families and lead teams, make decisions, and deliver exceptional guest experiences. We're looking for individuals who bring: A hands-on approach and strong organisational skills Excellent communication and the ability to engage and inspire others Creativity, innovation, and a proactive mindset High energy and enthusiasm that's genuinely contagious The Programme Over 12 months, you'll develop real leadership capability through: Rotations across multiple departments within the business to include rides and attractions, food & beverage, accommodation, retail and guest experience. A tailored industry training programme to build key experience and management skills Guidance and support from senior leaders and mentors Ownership of bespoke projects that challenge and stretch your abilities Who You Are You're ambitious, motivated, and ready to work hard to build your future. You'll demonstrate: A strong work ethic and commitment to personal development Excellent interpersonal skills and confidence working with people A passion for delivering outstanding guest experiences The drive to progress into senior leadership roles Whether you're a graduate or already gaining experience in leisure, tourism, or hospitality, this programme is designed to accelerate your career. Flexibility & Travel You'll need to be flexible and able to work across all of our UK locations during the 12-month programme (accommodation provided), gaining valuable exposure to different teams and environments. About Gulliver's For over 45 years, Gulliver's has been delivering giant fun and great value family fun for children aged 2-13. Our resorts combine rides, attractions, entertainment, animal experiences, and award-winning themed accommodation. With exciting expansion plans and even more residential and "stay and play" experiences launching in 2026 and beyond, there's never been a better time to join us. Leadership Assessment Centres Start your journey by attending one of our open assessment days. Arrival: 9:30am (All days may run until 5:00pm) 8th May 2026 - Gulliver's Land, Milton Keynes 9th May 2026 - Gulliver's Valley, Rotherham 10th May 2026 - Gulliver's World, Warrington Successfully shortlisted candidates from the above dates must then also be able to attend a final interview stage. Final Interview days 3rd June 2026 - Gulliver's Land, Milton Keynes 4th June 2026 - Gulliver's Valley, Rotherham 5th June 2026 - Gulliver's World, Warrington To Attend Pre-register by sending your CV and confirming which date you'll attend and then simply turn-up on the day. Pre-registration is essential for entry to assessment centre. The Details Role: Leadership Trainee Salary: £27,500 Onsite Accommodation provided Type: Full-time, permanent Ideal for: Graduates or ambitious entry-level candidates All applicants must be eligible to work in the UK. Proof of eligibility will be required prior to commencement of employment. If you've got the drive, the energy, and the ambition to lead - this is where your journey begins
May 22, 2026
Full time
Gulliver's Leadership Trainee Academy Ready to build a leadership career where fun meets responsibility? Our family Theme Park Resorts are growing fast - and we're looking for the next generation of leaders to grow with us with future opportunities across rides & attractions, food & beverage, accommodation, retail, guest experience and live events. Following the continued success of our Trainee Manager programme, we're proud to relaunch this, in its 12th year as the Leadership Trainee Academy. This is your opportunity to step into a hands-on leadership role within a thriving, ambitious business, based at one of our resorts in Warrington, Milton Keynes, Matlock Bath, or Rother Valley. About the Role This isn't a watch-from-the-sidelines programme. From day one, you'll be immersed in operations, learning how to delight families and lead teams, make decisions, and deliver exceptional guest experiences. We're looking for individuals who bring: A hands-on approach and strong organisational skills Excellent communication and the ability to engage and inspire others Creativity, innovation, and a proactive mindset High energy and enthusiasm that's genuinely contagious The Programme Over 12 months, you'll develop real leadership capability through: Rotations across multiple departments within the business to include rides and attractions, food & beverage, accommodation, retail and guest experience. A tailored industry training programme to build key experience and management skills Guidance and support from senior leaders and mentors Ownership of bespoke projects that challenge and stretch your abilities Who You Are You're ambitious, motivated, and ready to work hard to build your future. You'll demonstrate: A strong work ethic and commitment to personal development Excellent interpersonal skills and confidence working with people A passion for delivering outstanding guest experiences The drive to progress into senior leadership roles Whether you're a graduate or already gaining experience in leisure, tourism, or hospitality, this programme is designed to accelerate your career. Flexibility & Travel You'll need to be flexible and able to work across all of our UK locations during the 12-month programme (accommodation provided), gaining valuable exposure to different teams and environments. About Gulliver's For over 45 years, Gulliver's has been delivering giant fun and great value family fun for children aged 2-13. Our resorts combine rides, attractions, entertainment, animal experiences, and award-winning themed accommodation. With exciting expansion plans and even more residential and "stay and play" experiences launching in 2026 and beyond, there's never been a better time to join us. Leadership Assessment Centres Start your journey by attending one of our open assessment days. Arrival: 9:30am (All days may run until 5:00pm) 8th May 2026 - Gulliver's Land, Milton Keynes 9th May 2026 - Gulliver's Valley, Rotherham 10th May 2026 - Gulliver's World, Warrington Successfully shortlisted candidates from the above dates must then also be able to attend a final interview stage. Final Interview days 3rd June 2026 - Gulliver's Land, Milton Keynes 4th June 2026 - Gulliver's Valley, Rotherham 5th June 2026 - Gulliver's World, Warrington To Attend Pre-register by sending your CV and confirming which date you'll attend and then simply turn-up on the day. Pre-registration is essential for entry to assessment centre. The Details Role: Leadership Trainee Salary: £27,500 Onsite Accommodation provided Type: Full-time, permanent Ideal for: Graduates or ambitious entry-level candidates All applicants must be eligible to work in the UK. Proof of eligibility will be required prior to commencement of employment. If you've got the drive, the energy, and the ambition to lead - this is where your journey begins
We have an exciting opportunity for a General Manager to join us here at Buzz Bingo in Cheshire and surrounding areas. This is a bench role, meaning you'll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £50,000 depending on experience. The Role You'll Play As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Hold performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance Implement centrally generated brand strategy flawlessly at a local level Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Formulate the Club's local strategic plan Effectively communicate the Club and company strategy to the team Provide clarity of performance expectations through regular feedback and performance reviews for the team Recruit and retain a team that deliver outstanding customer service and retail standards Drive a culture of exceptional customer service and lead the team to ensure that the Customer's needs are exceeded in every session Ensure that the team critically evaluate the feedback received from all Customers and respond to this Have a highly visible presence in all areas of the Club at peak trading times Ensure compliance with all Licensing and Health & Safety requirements plus faithfully implementing all company operating standards Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For You have a track record of delivering high levels of customer service & profit delivery within the leisure, hospitality, or retail industry You bring business awareness to decision making and understand the commercial drivers of the business A relentless focus upon customer service standards with strong attention to detail A flexible approach to managing, motivating and influencing Effectively involves the team in maintaining standards and solving problems Self-aware and welcomes constructive feedback You are prepared to make tough people decisions Committed to your own and other's development You are able to manage and drive new initiatives through others Keep the focus on customer service even when under pressure and show resilience You consistently invite and respond to customer feedback A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws Applicants must be 18+
May 22, 2026
Full time
We have an exciting opportunity for a General Manager to join us here at Buzz Bingo in Cheshire and surrounding areas. This is a bench role, meaning you'll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £50,000 depending on experience. The Role You'll Play As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Hold performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance Implement centrally generated brand strategy flawlessly at a local level Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Formulate the Club's local strategic plan Effectively communicate the Club and company strategy to the team Provide clarity of performance expectations through regular feedback and performance reviews for the team Recruit and retain a team that deliver outstanding customer service and retail standards Drive a culture of exceptional customer service and lead the team to ensure that the Customer's needs are exceeded in every session Ensure that the team critically evaluate the feedback received from all Customers and respond to this Have a highly visible presence in all areas of the Club at peak trading times Ensure compliance with all Licensing and Health & Safety requirements plus faithfully implementing all company operating standards Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For You have a track record of delivering high levels of customer service & profit delivery within the leisure, hospitality, or retail industry You bring business awareness to decision making and understand the commercial drivers of the business A relentless focus upon customer service standards with strong attention to detail A flexible approach to managing, motivating and influencing Effectively involves the team in maintaining standards and solving problems Self-aware and welcomes constructive feedback You are prepared to make tough people decisions Committed to your own and other's development You are able to manage and drive new initiatives through others Keep the focus on customer service even when under pressure and show resilience You consistently invite and respond to customer feedback A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws Applicants must be 18+
Our client has an exciting opportunity for an ECommerce Manager to join the team. Location: Remote Salary: £70k to £80k Job Type: Permanent, Full-time About The Company: We are working with a well-established UK-based supplier specialising in textiles and homeware products for sectors including hospitality, education, and healthcare. With decades of industry experience, the business has built a strong reputation for quality, reliability, and customer service. Operating within a fast-growing digital landscape, the company is investing heavily in its direct-to-consumer and eCommerce capabilities. The organisation offers a collaborative, entrepreneurial environment with clear ambitions for continued growth. ECommerce Manager The Role: An exciting opportunity has arisen for an experienced eCommerce Manager to take ownership of the digital commerce function. Reporting into senior leadership, this role will drive the eCommerce strategy, oversee multiple online channels, and lead key digital projects. You will play a pivotal role in scaling online performance, launching new brands, and optimising the customer journey. This is a hands-on, strategic position suited to someone who thrives in a fast-paced, high-growth environment. ECommerce Manager Key Responsibilities: - Develop and execute the eCommerce strategy to drive revenue growth and customer acquisition - Manage and optimise multiple online sales channels, including Shopify and third-party marketplaces - Lead website development projects, including new brand launches and platform enhancements - Analyse performance data and implement CRO and A/B testing initiatives to improve conversion - Collaborate cross-functionally with marketing, product, and customer service teams to enhance the customer experience ECommerce Manager You: - Proven experience in eCommerce leadership roles, ideally within an SME or high-growth environment - Strong expertise in Shopify and analytics tools such as GA4 - Demonstrated success in driving online revenue growth across multiple channels - Commercially minded with strong data analysis and problem-solving skills - Excellent stakeholder management and project delivery capabilities ECommerce Manager Benefits: - Flexible working arrangements - Competitive salary and performance-based incentives - Career progression within a scaling business To submit your CV for this exciting ECommerce Manager opportunity, please click Apply now!
May 22, 2026
Full time
Our client has an exciting opportunity for an ECommerce Manager to join the team. Location: Remote Salary: £70k to £80k Job Type: Permanent, Full-time About The Company: We are working with a well-established UK-based supplier specialising in textiles and homeware products for sectors including hospitality, education, and healthcare. With decades of industry experience, the business has built a strong reputation for quality, reliability, and customer service. Operating within a fast-growing digital landscape, the company is investing heavily in its direct-to-consumer and eCommerce capabilities. The organisation offers a collaborative, entrepreneurial environment with clear ambitions for continued growth. ECommerce Manager The Role: An exciting opportunity has arisen for an experienced eCommerce Manager to take ownership of the digital commerce function. Reporting into senior leadership, this role will drive the eCommerce strategy, oversee multiple online channels, and lead key digital projects. You will play a pivotal role in scaling online performance, launching new brands, and optimising the customer journey. This is a hands-on, strategic position suited to someone who thrives in a fast-paced, high-growth environment. ECommerce Manager Key Responsibilities: - Develop and execute the eCommerce strategy to drive revenue growth and customer acquisition - Manage and optimise multiple online sales channels, including Shopify and third-party marketplaces - Lead website development projects, including new brand launches and platform enhancements - Analyse performance data and implement CRO and A/B testing initiatives to improve conversion - Collaborate cross-functionally with marketing, product, and customer service teams to enhance the customer experience ECommerce Manager You: - Proven experience in eCommerce leadership roles, ideally within an SME or high-growth environment - Strong expertise in Shopify and analytics tools such as GA4 - Demonstrated success in driving online revenue growth across multiple channels - Commercially minded with strong data analysis and problem-solving skills - Excellent stakeholder management and project delivery capabilities ECommerce Manager Benefits: - Flexible working arrangements - Competitive salary and performance-based incentives - Career progression within a scaling business To submit your CV for this exciting ECommerce Manager opportunity, please click Apply now!
Regional Operations Manager Hampshire / M3 / Berkshire Impact Food Group (IFG) is one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We re growing fast, and we re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you ll need to be prepared to travel between sites. What You ll Do: We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly: Lead, motivate, and develop your teams to deliver outstanding results Build strong relationships with clients, suppliers, and stakeholders Monitor and improve operational performance across your portfolio Ensure food quality, hygiene, and compliance standards are consistently met Manage financial performance, including budgets, commercial and fixed-price contracts Support Chef Managers with recruitment, HR, and day-to-day operations Present data, reports, and insights to demonstrate operational success Who We re Looking For You re a hands-on, results-driven manager who thrives in a fast-paced environment. You ll have: Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites A proven track record of leading multi-site teams, with strong people management skills Confidence communicating with everyone from kitchen teams to senior stakeholders Excellent organisational skills and the ability to prioritise effectively Strong proficiency with Office tools, spreadsheets, and presentations A passion for fresh, contemporary food and delivering outstanding service We re looking for someone who leads by example, motivates teams, and genuinely cares about people and food. What s in It For You We don t just offer a job, we offer a career you can be proud of: 25 days paid annual leave plus bank holidays Life assurance and company pension Healthcare Access to our online learning and development platform Employee wellbeing programme Salary sacrifice electric car scheme IFG Rewards high-street discounts Annual Summer Party with company awards If you re ready to lead high-performing teams, make a real impact, and take your career to the next level, we d love to hear from you! Please note: An interview and assessmen t will be part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
May 22, 2026
Full time
Regional Operations Manager Hampshire / M3 / Berkshire Impact Food Group (IFG) is one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We re growing fast, and we re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you ll need to be prepared to travel between sites. What You ll Do: We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly: Lead, motivate, and develop your teams to deliver outstanding results Build strong relationships with clients, suppliers, and stakeholders Monitor and improve operational performance across your portfolio Ensure food quality, hygiene, and compliance standards are consistently met Manage financial performance, including budgets, commercial and fixed-price contracts Support Chef Managers with recruitment, HR, and day-to-day operations Present data, reports, and insights to demonstrate operational success Who We re Looking For You re a hands-on, results-driven manager who thrives in a fast-paced environment. You ll have: Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites A proven track record of leading multi-site teams, with strong people management skills Confidence communicating with everyone from kitchen teams to senior stakeholders Excellent organisational skills and the ability to prioritise effectively Strong proficiency with Office tools, spreadsheets, and presentations A passion for fresh, contemporary food and delivering outstanding service We re looking for someone who leads by example, motivates teams, and genuinely cares about people and food. What s in It For You We don t just offer a job, we offer a career you can be proud of: 25 days paid annual leave plus bank holidays Life assurance and company pension Healthcare Access to our online learning and development platform Employee wellbeing programme Salary sacrifice electric car scheme IFG Rewards high-street discounts Annual Summer Party with company awards If you re ready to lead high-performing teams, make a real impact, and take your career to the next level, we d love to hear from you! Please note: An interview and assessmen t will be part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Brighton Club offering a 16 hour contract.Shifts will be both Saturday and Sunday evenings working 6pm until 2am - please ensure you are available for these shifts when applying. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
May 21, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Brighton Club offering a 16 hour contract.Shifts will be both Saturday and Sunday evenings working 6pm until 2am - please ensure you are available for these shifts when applying. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a driven and ambitious Corporate Sales Account Manager to join our team on a maternity cover basis and play a key role in building strong client relationships and driving business growth. The contract will run from 27 July 2026 until Friday, 6 August 2027. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Sales Account Manager, you ll play a key role in showcasing Liverpool as a world-class destination for conferences, meetings and events. Joining the Conference Sales Team at Liverpool Experience Campus, you will build strong relationships across the agency and corporate markets, helping to attract a diverse range of conferences, meetings and banquets to the city. The ideal candidate will have experience of: Working within a sales environment, ideally within the conference, events, hospitality or venue industry. Managing client account relationships. Communicating and negotiating effectively with customers. Producing proposals and reports accurately. Using Momentous diary management system. Delivering excellent customer service within a fast-paced environment. Working independently as well as collaboratively within a team. Insight and understanding of event delivery or event operations (desirable). Main duties of this role include: Managing conference, meeting and banquet enquiries from initial contact through to contracting. Preparing proposals, quotations and costings for prospective clients. Conducting client site visits and venue tours. Researching and contacting prospective business leads. Presenting Liverpool Experience Campus to prospective clients. Supporting the Corporate Sales Team with administrative duties. Building and maintaining strong client relationships. Networking within the local and regional business community and also nationally at industry meetings. Presenting Liverpool Experience Campus to prospective clients. Maintaining accurate sales records and producing reports. Entertaining prospective clients and organising events to showcase the venue and destination. Attending client meetings, exhibitions and industry events across the UK as required. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in Liverpool Experience Campus s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: Friday, 29 May 2026 Interview Date: 1st round 7 / 8 June; 2nd round 17th and18th June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
May 21, 2026
Contractor
Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a driven and ambitious Corporate Sales Account Manager to join our team on a maternity cover basis and play a key role in building strong client relationships and driving business growth. The contract will run from 27 July 2026 until Friday, 6 August 2027. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Sales Account Manager, you ll play a key role in showcasing Liverpool as a world-class destination for conferences, meetings and events. Joining the Conference Sales Team at Liverpool Experience Campus, you will build strong relationships across the agency and corporate markets, helping to attract a diverse range of conferences, meetings and banquets to the city. The ideal candidate will have experience of: Working within a sales environment, ideally within the conference, events, hospitality or venue industry. Managing client account relationships. Communicating and negotiating effectively with customers. Producing proposals and reports accurately. Using Momentous diary management system. Delivering excellent customer service within a fast-paced environment. Working independently as well as collaboratively within a team. Insight and understanding of event delivery or event operations (desirable). Main duties of this role include: Managing conference, meeting and banquet enquiries from initial contact through to contracting. Preparing proposals, quotations and costings for prospective clients. Conducting client site visits and venue tours. Researching and contacting prospective business leads. Presenting Liverpool Experience Campus to prospective clients. Supporting the Corporate Sales Team with administrative duties. Building and maintaining strong client relationships. Networking within the local and regional business community and also nationally at industry meetings. Presenting Liverpool Experience Campus to prospective clients. Maintaining accurate sales records and producing reports. Entertaining prospective clients and organising events to showcase the venue and destination. Attending client meetings, exhibitions and industry events across the UK as required. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in Liverpool Experience Campus s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: Friday, 29 May 2026 Interview Date: 1st round 7 / 8 June; 2nd round 17th and18th June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
This is an exciting, newly created Sales Manager position, to lead and develop a high-performing internal Account Management team within a fast-paced B2B environment. The Sales Manager will focus on driving revenue growth, improving conversion rates, managing sales pipelines and developing long-term customer relationships across key accounts. The successful candidate will have strong experience in sales leadership, account management, pipeline management and team development, ideally within hospitality, leisure / retail or product distribution sectors. Key Responsibilities of the Sales Manager: Lead, coach and develop a team of high performing Account Managers Drive sales performance, revenue growth and KPI achievement Set up and track sales targets, produce reports, and conduct monthly forecasts using data to identify opportunities for improvement and to enhance the sales pipeline. Improve conversion rates and sales processes Develop existing customer accounts and identify new business opportunities Collaborate with internal stakeholders (Procurement, Marketing, Warehouse) to ensure timely product sourcing in response to clients' requests and use this information to anticipate future needs. Oversee tender and RFP processes Implement and lead training and development initiatives across the team Recruit and train new starters Contribute to digital sales transformation and continuous improvement projects Skills & Experience: The successful Sales Manager will have proven experience at a similar level (Sales Manager / Sales Director / head of Sales / Internal Sales Manager) Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry (preferred but not essential) Strong leadership, team management, coaching and motivational skills, with a background of working in a similar B2B environment. Strong background in B2B sales and customer relationship management - you will be overseeing a team of Account Managers, but are expected to lead with a hands on, inclusive approach. A proven track record of managing sales pipelines, forecasts setting and monitoring KPIs Ability to coach, motivate and develop sales teams Strong commercial awareness and negotiation skills Demonstrable understanding of sales techniques, lead generation and closing strategies. Proficiency in CRM/ERP software and Microsoft Office Suite Analytical and organisational skills with the ability to analyse metrics to improve performance. Familiarity with data analysis and reporting tools for monitoring sales performance. This is an excellent opportunity for a commercially driven sales leader looking to join a fast paced, Globally recognised organisation.
May 21, 2026
Full time
This is an exciting, newly created Sales Manager position, to lead and develop a high-performing internal Account Management team within a fast-paced B2B environment. The Sales Manager will focus on driving revenue growth, improving conversion rates, managing sales pipelines and developing long-term customer relationships across key accounts. The successful candidate will have strong experience in sales leadership, account management, pipeline management and team development, ideally within hospitality, leisure / retail or product distribution sectors. Key Responsibilities of the Sales Manager: Lead, coach and develop a team of high performing Account Managers Drive sales performance, revenue growth and KPI achievement Set up and track sales targets, produce reports, and conduct monthly forecasts using data to identify opportunities for improvement and to enhance the sales pipeline. Improve conversion rates and sales processes Develop existing customer accounts and identify new business opportunities Collaborate with internal stakeholders (Procurement, Marketing, Warehouse) to ensure timely product sourcing in response to clients' requests and use this information to anticipate future needs. Oversee tender and RFP processes Implement and lead training and development initiatives across the team Recruit and train new starters Contribute to digital sales transformation and continuous improvement projects Skills & Experience: The successful Sales Manager will have proven experience at a similar level (Sales Manager / Sales Director / head of Sales / Internal Sales Manager) Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry (preferred but not essential) Strong leadership, team management, coaching and motivational skills, with a background of working in a similar B2B environment. Strong background in B2B sales and customer relationship management - you will be overseeing a team of Account Managers, but are expected to lead with a hands on, inclusive approach. A proven track record of managing sales pipelines, forecasts setting and monitoring KPIs Ability to coach, motivate and develop sales teams Strong commercial awareness and negotiation skills Demonstrable understanding of sales techniques, lead generation and closing strategies. Proficiency in CRM/ERP software and Microsoft Office Suite Analytical and organisational skills with the ability to analyse metrics to improve performance. Familiarity with data analysis and reporting tools for monitoring sales performance. This is an excellent opportunity for a commercially driven sales leader looking to join a fast paced, Globally recognised organisation.
Prospectus is excited to be partnering with our client in the search for a permanent Corporate Partnerships and Events Manager. The organisation is a charity committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, the organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda. The Corporate Partnerships and Events Manager will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. This role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace. Reporting to the Head of Corporate Partnerships, the postholder will work on both new business and account management with ambitious individual income targets. The selected candidate will have experience in securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship. You will have experience securing and or managing corporate-charity partnerships, including engaging senior leadership. Ideally, the postholder will have experience planning and delivering events that provide high quality stewardship to donors and prospects with a clear project management approach. This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £42,025 to £46,000. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus. If you are interested in applying to this Corporate Partnerships and Events Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
May 21, 2026
Full time
Prospectus is excited to be partnering with our client in the search for a permanent Corporate Partnerships and Events Manager. The organisation is a charity committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, the organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda. The Corporate Partnerships and Events Manager will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. This role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace. Reporting to the Head of Corporate Partnerships, the postholder will work on both new business and account management with ambitious individual income targets. The selected candidate will have experience in securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship. You will have experience securing and or managing corporate-charity partnerships, including engaging senior leadership. Ideally, the postholder will have experience planning and delivering events that provide high quality stewardship to donors and prospects with a clear project management approach. This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £42,025 to £46,000. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus. If you are interested in applying to this Corporate Partnerships and Events Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Platinum Travel Recruitment are seeking an experienced Italy Sales Team Manager to join a forward thinking and dynamic luxury travel company, working remotely (based in Italy or the UK). The ideal Italy Sales Team Manager shall be responsible for leading and developing the Italy sales function, with a strong focus on driving revenue through high-quality, tailor-made travel experiences. Italy Sales Team Manager Duties: Team Leadership: Managing, coaching, and developing a team of sales executives to achieve individual and team targets. Sales Strategy: Driving performance through effective pipeline management, conversion optimisation, and upselling. Tour Sales Expertise: Personally handling high-value enquiries and setting the standard for selling private, tailor-made tours of Italy. Tour Design Oversight: Ensuring all itineraries meet high standards of quality, creativity, and client satisfaction. Performance Management: Monitoring KPIs, reporting on sales metrics, and implementing improvements. Cross-functional Collaboration: Working closely with operations to ensure seamless delivery before, during, and after travel. Italy Sales Team Manager Essential Requirements: Proven experience selling private, tailor-made tours of Italy (essential). Previous team management experience within a sales environment within a tour operator or travel agent is imperative. Strong commercial mindset with a track record of hitting and exceeding targets Deep destination knowledge across Italy Confident communicator with a consultative sales approach Highly organised, proactive, and results-driven Comfortable working remotely and managing a distributed team Fluency in English required; Italian language skills are a plus Italy Sales Team Manager Benefits: Fully remote working (Italy or UK-based only) Generous salary plus commission, negotiable depending on experience Opportunity to lead and shape a growing Italy division Travel Perks Career Growth Varied job role Supportive team Plus many more benefits. Job titles ideal for the Italian Speaking Sales Manager, Team Leader, Supervisor, Sales Team Manager, Italy sales Team Manager and similar.
May 21, 2026
Full time
Platinum Travel Recruitment are seeking an experienced Italy Sales Team Manager to join a forward thinking and dynamic luxury travel company, working remotely (based in Italy or the UK). The ideal Italy Sales Team Manager shall be responsible for leading and developing the Italy sales function, with a strong focus on driving revenue through high-quality, tailor-made travel experiences. Italy Sales Team Manager Duties: Team Leadership: Managing, coaching, and developing a team of sales executives to achieve individual and team targets. Sales Strategy: Driving performance through effective pipeline management, conversion optimisation, and upselling. Tour Sales Expertise: Personally handling high-value enquiries and setting the standard for selling private, tailor-made tours of Italy. Tour Design Oversight: Ensuring all itineraries meet high standards of quality, creativity, and client satisfaction. Performance Management: Monitoring KPIs, reporting on sales metrics, and implementing improvements. Cross-functional Collaboration: Working closely with operations to ensure seamless delivery before, during, and after travel. Italy Sales Team Manager Essential Requirements: Proven experience selling private, tailor-made tours of Italy (essential). Previous team management experience within a sales environment within a tour operator or travel agent is imperative. Strong commercial mindset with a track record of hitting and exceeding targets Deep destination knowledge across Italy Confident communicator with a consultative sales approach Highly organised, proactive, and results-driven Comfortable working remotely and managing a distributed team Fluency in English required; Italian language skills are a plus Italy Sales Team Manager Benefits: Fully remote working (Italy or UK-based only) Generous salary plus commission, negotiable depending on experience Opportunity to lead and shape a growing Italy division Travel Perks Career Growth Varied job role Supportive team Plus many more benefits. Job titles ideal for the Italian Speaking Sales Manager, Team Leader, Supervisor, Sales Team Manager, Italy sales Team Manager and similar.
Site Manager - High-End Residential Central & West London (Site Based - 5 Days Per Week) 50,000 - 60,000 + Discretionary Bonus + CPD & Training + Clear Progression This is an exciting opportunity to join a highly respected construction business delivering complex refurbishment, reconfiguration and fit-out projects across private residential, commercial, hospitality and luxury environments. Are you a Site Manager with construction project experience looking to work on prestigious high-end residential projects across London? Are you looking for a role where you can take full ownership of projects, work directly with high-profile clients, and progress quickly within a growing specialist division? You will be responsible for overseeing day-to-day site operations, managing health & safety, coordinating subcontractors and drawings, conducting inductions, and acting as a key point of contact for clients throughout the construction process. This is an excellent opportunity to join a well-established business known for delivering high-quality projects, offering long-term progression, varied work, and the opportunity to work within sensitive and prestigious environments. The Role: Managing high-end projects across Central and West London Overseeing health & safety, inductions and RAMS on site Managing subcontractors and coordinating construction activities Acting as the main point of contact for clients and stakeholders The Person: Previous Site Management or Project Management experience within construction SMSTS and First Aid qualified Strong understanding of construction site processes and health & safety Confident dealing directly with clients and stakeholders Hands-on attitude with the ability to lead projects independently Reference: BBBH(phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Anna Wilkes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 21, 2026
Full time
Site Manager - High-End Residential Central & West London (Site Based - 5 Days Per Week) 50,000 - 60,000 + Discretionary Bonus + CPD & Training + Clear Progression This is an exciting opportunity to join a highly respected construction business delivering complex refurbishment, reconfiguration and fit-out projects across private residential, commercial, hospitality and luxury environments. Are you a Site Manager with construction project experience looking to work on prestigious high-end residential projects across London? Are you looking for a role where you can take full ownership of projects, work directly with high-profile clients, and progress quickly within a growing specialist division? You will be responsible for overseeing day-to-day site operations, managing health & safety, coordinating subcontractors and drawings, conducting inductions, and acting as a key point of contact for clients throughout the construction process. This is an excellent opportunity to join a well-established business known for delivering high-quality projects, offering long-term progression, varied work, and the opportunity to work within sensitive and prestigious environments. The Role: Managing high-end projects across Central and West London Overseeing health & safety, inductions and RAMS on site Managing subcontractors and coordinating construction activities Acting as the main point of contact for clients and stakeholders The Person: Previous Site Management or Project Management experience within construction SMSTS and First Aid qualified Strong understanding of construction site processes and health & safety Confident dealing directly with clients and stakeholders Hands-on attitude with the ability to lead projects independently Reference: BBBH(phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Anna Wilkes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Do you have previous cruise ship experience, and looking for your next career move , then read more. Firmin Recruit are delighted to be working with our established Cruise Line client who are recruiting for an experienced Onboard Hospitality & Revenue Manager to join their friendly and established team. Hours: 9 am 5.30 pm Monday Friday Benefits : Some Hybrid working based at Purfleet 2 days per week, 20 days + Bank Holiday rising to 25 days. Access to Sage Benefits including retail, gym, cinema discounts as well as GP and personal counselling and advice. Ex UK Cruise after 6 months to enjoy . The Role: The Onboard Hospitality & Revenue Manager is responsible for delivering the full guest experience onboard the assigned cruise ship/s. The role leads the preparation, execution, and delivery of the onboard product, ensuring consistent exceptional cruise experience. You are also responsible alongside the Head of Hotel Operations, and Head of Guests to maintain all service and operational standards, achieving KPI's CSQs and revenue targets. Key Responsibilities: Work closely with colleagues to maintain onboard standards, ensure adherence to agreed procedures, and identify priorities for ship improvements Work with the Head of Guest Experience, Group Head of Hotel Operations & Procurement to develop and implement the Guest experience brand strategy, ensuring it is deliverable onboard Take full ownership of the end-to-end guest experience, Work with other Onboard Hospitality Revenue Managers to support product and service improvements Serve as the primary point of contact for Hotel Directors and compliance Conduct regular ship visits to audit standards, support onboard teams Review the daily log to ensure smooth cruise operations and provide recommendations to the Guest Experience Manager Other duties as request to ensure this role is handled successfully Suitable Candidate: Minimum 3 years of management experience at a full-service hotel, resort, or cruise ship in a senior position Cruise Ship experience preferred but not essential Strong organisational skills and excellent verbal and written communication skills in English Available to travel and work a flexible schedule with 5 days work over 7 including weekend work Proficient in Microsoft Office/Resco or similar onboard PMS systems Ability to critically assess performance Ability to identify, manage, and solve problems Consistent, accountable, confident, and committed Strong communication skills Passport, and a valid driving license and access to your own vehicle as you will need to travel to 7 UK ports If you have the necessary experience and would like more information about this role, please send your CV. Firimin Recruit is an agency working on behalf of our client.
May 21, 2026
Full time
Do you have previous cruise ship experience, and looking for your next career move , then read more. Firmin Recruit are delighted to be working with our established Cruise Line client who are recruiting for an experienced Onboard Hospitality & Revenue Manager to join their friendly and established team. Hours: 9 am 5.30 pm Monday Friday Benefits : Some Hybrid working based at Purfleet 2 days per week, 20 days + Bank Holiday rising to 25 days. Access to Sage Benefits including retail, gym, cinema discounts as well as GP and personal counselling and advice. Ex UK Cruise after 6 months to enjoy . The Role: The Onboard Hospitality & Revenue Manager is responsible for delivering the full guest experience onboard the assigned cruise ship/s. The role leads the preparation, execution, and delivery of the onboard product, ensuring consistent exceptional cruise experience. You are also responsible alongside the Head of Hotel Operations, and Head of Guests to maintain all service and operational standards, achieving KPI's CSQs and revenue targets. Key Responsibilities: Work closely with colleagues to maintain onboard standards, ensure adherence to agreed procedures, and identify priorities for ship improvements Work with the Head of Guest Experience, Group Head of Hotel Operations & Procurement to develop and implement the Guest experience brand strategy, ensuring it is deliverable onboard Take full ownership of the end-to-end guest experience, Work with other Onboard Hospitality Revenue Managers to support product and service improvements Serve as the primary point of contact for Hotel Directors and compliance Conduct regular ship visits to audit standards, support onboard teams Review the daily log to ensure smooth cruise operations and provide recommendations to the Guest Experience Manager Other duties as request to ensure this role is handled successfully Suitable Candidate: Minimum 3 years of management experience at a full-service hotel, resort, or cruise ship in a senior position Cruise Ship experience preferred but not essential Strong organisational skills and excellent verbal and written communication skills in English Available to travel and work a flexible schedule with 5 days work over 7 including weekend work Proficient in Microsoft Office/Resco or similar onboard PMS systems Ability to critically assess performance Ability to identify, manage, and solve problems Consistent, accountable, confident, and committed Strong communication skills Passport, and a valid driving license and access to your own vehicle as you will need to travel to 7 UK ports If you have the necessary experience and would like more information about this role, please send your CV. Firimin Recruit is an agency working on behalf of our client.
