Payroll / Project Manager - Implementations & Customer Experience The Organisation A market-leading provider of umbrella and contractor payroll technology, operating at the forefront of the UK temporary labour market. The business is recognised for combining deep payroll and legislative expertise with robust, scalable systems that support complex contractor engagement at volume. With a strong reputation for service quality, compliance and innovation, the organisation continues to grow through operational excellence and client-centric delivery. The Role This is a senior Payroll / Project Manager position with a pure focus on implementations and customer experience within the umbrella and contractor payroll sector. The role does not involve running payroll. You will act as the operational and subject-matter lead for client onboarding, implementation and ongoing service delivery, ensuring customers fully adopt and maximise the platform while operating compliantly and efficiently. Reporting into senior leadership, you will oversee structured implementations, manage the customer experience throughout the lifecycle, and act as a key liaison between customers, operations and product teams. A strong understanding of UK payroll legislation and batch payment mechanics is essential to credibly support clients and guide implementation decisions. Key Responsibilities Lead end-to-end client implementations within an umbrella and contractor payroll environment Own the customer onboarding and post-implementation experience, ensuring smooth system adoption Act as a senior operational contact for clients, providing guidance on compliant payroll set-up and processes Apply expert knowledge of UK payroll legislation to support accurate system configuration and best practice Ensure implementations align with high-volume and batch payment operating models Maintain and continuously improve implementation, onboarding and customer support processes Act as a conduit between customers and internal product teams, feeding back insights, issues and enhancement requirements Support service quality, risk management and client retention through proactive engagement About You You will be an experienced professional from the umbrella or contractor payroll sector, with a strong background in implementations, service delivery or customer success. Essential experience includes: Excellent knowledge of UK payroll legislation and umbrella payroll compliance Strong understanding of contractor payroll workflows and batch payment structures Proven experience delivering system implementations, onboarding or operational projects Client-facing experience within payroll, software or professional services environments Ability to operate credibly at senior stakeholder level without direct payroll processing responsibility
May 15, 2026
Full time
Payroll / Project Manager - Implementations & Customer Experience The Organisation A market-leading provider of umbrella and contractor payroll technology, operating at the forefront of the UK temporary labour market. The business is recognised for combining deep payroll and legislative expertise with robust, scalable systems that support complex contractor engagement at volume. With a strong reputation for service quality, compliance and innovation, the organisation continues to grow through operational excellence and client-centric delivery. The Role This is a senior Payroll / Project Manager position with a pure focus on implementations and customer experience within the umbrella and contractor payroll sector. The role does not involve running payroll. You will act as the operational and subject-matter lead for client onboarding, implementation and ongoing service delivery, ensuring customers fully adopt and maximise the platform while operating compliantly and efficiently. Reporting into senior leadership, you will oversee structured implementations, manage the customer experience throughout the lifecycle, and act as a key liaison between customers, operations and product teams. A strong understanding of UK payroll legislation and batch payment mechanics is essential to credibly support clients and guide implementation decisions. Key Responsibilities Lead end-to-end client implementations within an umbrella and contractor payroll environment Own the customer onboarding and post-implementation experience, ensuring smooth system adoption Act as a senior operational contact for clients, providing guidance on compliant payroll set-up and processes Apply expert knowledge of UK payroll legislation to support accurate system configuration and best practice Ensure implementations align with high-volume and batch payment operating models Maintain and continuously improve implementation, onboarding and customer support processes Act as a conduit between customers and internal product teams, feeding back insights, issues and enhancement requirements Support service quality, risk management and client retention through proactive engagement About You You will be an experienced professional from the umbrella or contractor payroll sector, with a strong background in implementations, service delivery or customer success. Essential experience includes: Excellent knowledge of UK payroll legislation and umbrella payroll compliance Strong understanding of contractor payroll workflows and batch payment structures Proven experience delivering system implementations, onboarding or operational projects Client-facing experience within payroll, software or professional services environments Ability to operate credibly at senior stakeholder level without direct payroll processing responsibility
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
May 15, 2026
Full time
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
Business Development Manager Market Intelligence SaaS £40,000 - £50,000 + Bonus UK Remote with international travel across EMEA Company Overview A global market intelligence and SaaS business is hiring a Business Development Manage r to grow revenue across the EMEA region , selling subscription platforms, research reports and consultancy services to commercial and technical decision-makers. This role exists to win new business, develop key accounts and strengthen the company s presence in high-growth technology and manufacturing markets. The business provides market research, business intelligence, analyst-led reports and subscription insight services to clients ranging from start-ups to major international blue-chip organisations. Its work supports businesses in R&D, advanced manufacturing, materials and technology-led sectors. With a strong reputation and international footprint, the company is investing in its commercial team as it scales recurring subscription revenue. Job Overview This is a remote Business Development Manager role focused on EMEA sales, combining new business development with account management. The successful candidate will own a territory, manage the full sales cycle and sell a mix of SaaS-style subscriptions, market research reports and advisory services. Success in the role will be measured by new logo wins, revenue generation, account growth and effective management of a high-value pipeline. Key Responsibilities Drive new business sales activity across the EMEA region, with a strong focus on prospecting and pipeline generation Manage and grow existing client accounts , identifying upsell and cross-sell opportunities Sell market intelligence subscriptions , research reports and consultancy solutions to senior stakeholders Book and attend meetings with decision-makers across manufacturing, technology, engineering and R&D-led businesses Deliver sales presentations, product demonstrations, proposals and commercial discussions Build, maintain and convert a pipeline of qualified opportunities through outbound activity, marketing leads and events Attend exhibitions, conferences and client meetings across international markets Work closely with internal analysts and marketing teams to align solutions to client needs Maintain accurate CRM records and provide regular sales forecasting and activity reporting Person Specification B2B sales experience in business development, account management or full sales cycle roles Proven track record in new business sales, ideally within SaaS, subscriptions, market research, events, media, advertising or consultancy You might be an SDR ready to take the next step or a proven hunter and closer from outside the software industry with a track record in selling in the events, media or advertising sector. We are open to candidates with strong transferable skills. Experience selling services or solutions to senior stakeholders, including Director and C-level contacts Strong commercial instinct with the ability to open doors, build relationships and close deals Confident communicator, polished presenter and credible in client-facing meetings Self-motivated, resilient and comfortable working in a remote sales environment Able and willing to travel internationally for meetings , events and territory development Additional European language skills would be beneficial but are not essential Benefits £40,000 - £50,000 basic salary Remote working Bonus scheme Private medical insurance Pension 25 days holiday plus bank holidays International travel High level of autonomy with genuine territory ownership For more information or to apply, contact John Nesbitt directly with an up-to-date CV. Early application is recommended as interviews are being arranged on a rolling basis. ASPLIV
May 15, 2026
Full time
Business Development Manager Market Intelligence SaaS £40,000 - £50,000 + Bonus UK Remote with international travel across EMEA Company Overview A global market intelligence and SaaS business is hiring a Business Development Manage r to grow revenue across the EMEA region , selling subscription platforms, research reports and consultancy services to commercial and technical decision-makers. This role exists to win new business, develop key accounts and strengthen the company s presence in high-growth technology and manufacturing markets. The business provides market research, business intelligence, analyst-led reports and subscription insight services to clients ranging from start-ups to major international blue-chip organisations. Its work supports businesses in R&D, advanced manufacturing, materials and technology-led sectors. With a strong reputation and international footprint, the company is investing in its commercial team as it scales recurring subscription revenue. Job Overview This is a remote Business Development Manager role focused on EMEA sales, combining new business development with account management. The successful candidate will own a territory, manage the full sales cycle and sell a mix of SaaS-style subscriptions, market research reports and advisory services. Success in the role will be measured by new logo wins, revenue generation, account growth and effective management of a high-value pipeline. Key Responsibilities Drive new business sales activity across the EMEA region, with a strong focus on prospecting and pipeline generation Manage and grow existing client accounts , identifying upsell and cross-sell opportunities Sell market intelligence subscriptions , research reports and consultancy solutions to senior stakeholders Book and attend meetings with decision-makers across manufacturing, technology, engineering and R&D-led businesses Deliver sales presentations, product demonstrations, proposals and commercial discussions Build, maintain and convert a pipeline of qualified opportunities through outbound activity, marketing leads and events Attend exhibitions, conferences and client meetings across international markets Work closely with internal analysts and marketing teams to align solutions to client needs Maintain accurate CRM records and provide regular sales forecasting and activity reporting Person Specification B2B sales experience in business development, account management or full sales cycle roles Proven track record in new business sales, ideally within SaaS, subscriptions, market research, events, media, advertising or consultancy You might be an SDR ready to take the next step or a proven hunter and closer from outside the software industry with a track record in selling in the events, media or advertising sector. We are open to candidates with strong transferable skills. Experience selling services or solutions to senior stakeholders, including Director and C-level contacts Strong commercial instinct with the ability to open doors, build relationships and close deals Confident communicator, polished presenter and credible in client-facing meetings Self-motivated, resilient and comfortable working in a remote sales environment Able and willing to travel internationally for meetings , events and territory development Additional European language skills would be beneficial but are not essential Benefits £40,000 - £50,000 basic salary Remote working Bonus scheme Private medical insurance Pension 25 days holiday plus bank holidays International travel High level of autonomy with genuine territory ownership For more information or to apply, contact John Nesbitt directly with an up-to-date CV. Early application is recommended as interviews are being arranged on a rolling basis. ASPLIV
Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Home Affairs practice are looking for an experienced Manager to join the team. We collaborate across the criminal justice system and champion the work of Arm's Length Bodies, helping our clients realise diverse ambitions and better serve citizens throughout the UK. Our Home Affairs team works at the heart of UK Government, partnering with Policing, Defence,Justiceand Home Office clients to deliver lasting change. The UK public sector faces major challenges over the coming years, alongside significant opportunities to deliver against the government's missions. If you are excited about working alongside our clients to solve complex problems and improve outcomes for citizens, we would love to hear from you. We support some of the public sector's most important programmes across Whitehall and the wider public sector, using our skills in Strategy and Business Cases, Project Delivery, Operational Delivery,DDaTand Government Commercial. What you will be doing As a Manager in our Home Affairs team, you will support with the delivery of complex, high-impact work across policing, justice, defence and the Home Office. You will play a pivotal role shaping solutions, supporting teams, and start working closely with client stakeholders to deliver measurable outcomes across critical government priorities. You may start to lead workstreams or engagements, combining structured problem-solving with hands-on delivery. Alongside delivering impact for clients, you will be an integral part of the team, helping to strengthen client relationships, and feeing into the growth of our Home Affairs practice. This may include: Leading and working across small multi-disciplinary teams to deliver transformation programmes that improve citizen outcomes, public safety and operational resilience Supporting and delivering business cases, funding strategies and investment decisions for major public sector initiatives Designing operating models, serviceblueprintsand organisational solutions for new or transforming government functions Leading the assessment and implementation of policy, operational and service changes across policing, justice,defenceand Home Office environments Establishing effective programme governance, performancetrackingand risk management to ensure delivery confidence and measurable outcomes Nurturing relationships with senior client stakeholders, acting as a day-to-day delivery lead and advisor Driving sustainable implementation, embeddingchangeand building client capability Your skills and experience We are looking for individuals whodemonstratestrong delivery leadership, clientimpactand growth mindset, rather than a specific number of years' experience. Proven experience leading the delivery of complex projects, programmes, or transformation initiatives Experience working with, or within, government or public sector organisations (particularly policing, defence,justiceor Home Office) Strongtrack recordof structuring and solving complex problems, translating analysis into practical, implementable solutions Ability to build trusted relationships with senior client stakeholders and influence decision-making Experienceoperatingwithin programme governance, managing risks, and driving delivery outcomes Strong communicationand storytelling skills, with confidence presenting to senior audiences Interest or experience in digital, data,analyticsor AI-enabled transformation within public services What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice , to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by Baringa for up to two years, as outlined in ourRecruitment Privacy Notice (AMER & APAC) , to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws . click apply for full job details
May 15, 2026
Full time
Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Home Affairs practice are looking for an experienced Manager to join the team. We collaborate across the criminal justice system and champion the work of Arm's Length Bodies, helping our clients realise diverse ambitions and better serve citizens throughout the UK. Our Home Affairs team works at the heart of UK Government, partnering with Policing, Defence,Justiceand Home Office clients to deliver lasting change. The UK public sector faces major challenges over the coming years, alongside significant opportunities to deliver against the government's missions. If you are excited about working alongside our clients to solve complex problems and improve outcomes for citizens, we would love to hear from you. We support some of the public sector's most important programmes across Whitehall and the wider public sector, using our skills in Strategy and Business Cases, Project Delivery, Operational Delivery,DDaTand Government Commercial. What you will be doing As a Manager in our Home Affairs team, you will support with the delivery of complex, high-impact work across policing, justice, defence and the Home Office. You will play a pivotal role shaping solutions, supporting teams, and start working closely with client stakeholders to deliver measurable outcomes across critical government priorities. You may start to lead workstreams or engagements, combining structured problem-solving with hands-on delivery. Alongside delivering impact for clients, you will be an integral part of the team, helping to strengthen client relationships, and feeing into the growth of our Home Affairs practice. This may include: Leading and working across small multi-disciplinary teams to deliver transformation programmes that improve citizen outcomes, public safety and operational resilience Supporting and delivering business cases, funding strategies and investment decisions for major public sector initiatives Designing operating models, serviceblueprintsand organisational solutions for new or transforming government functions Leading the assessment and implementation of policy, operational and service changes across policing, justice,defenceand Home Office environments Establishing effective programme governance, performancetrackingand risk management to ensure delivery confidence and measurable outcomes Nurturing relationships with senior client stakeholders, acting as a day-to-day delivery lead and advisor Driving sustainable implementation, embeddingchangeand building client capability Your skills and experience We are looking for individuals whodemonstratestrong delivery leadership, clientimpactand growth mindset, rather than a specific number of years' experience. Proven experience leading the delivery of complex projects, programmes, or transformation initiatives Experience working with, or within, government or public sector organisations (particularly policing, defence,justiceor Home Office) Strongtrack recordof structuring and solving complex problems, translating analysis into practical, implementable solutions Ability to build trusted relationships with senior client stakeholders and influence decision-making Experienceoperatingwithin programme governance, managing risks, and driving delivery outcomes Strong communicationand storytelling skills, with confidence presenting to senior audiences Interest or experience in digital, data,analyticsor AI-enabled transformation within public services What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice , to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by Baringa for up to two years, as outlined in ourRecruitment Privacy Notice (AMER & APAC) , to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws . click apply for full job details
Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 15, 2026
Full time
Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior Web Application Developer ASP.NET MVC 5, C#, & React Location: Hybrid 3/4 days p/w onsite West London Must have right to work in the UK and located near West London 3 months contract (extension TBC) Start ASAP (Immediate start / within 2 weeks notice) Inside IR35 contract 425pd - ( 538pd rate to umbrella) Equivalent Approx salary Pro rata (Apply online only)k Seeking a Senior Web Application Developer (ecommerce) with Minimum 8 years of Web application development experience consisting of strong C#, ASP.NET MVC 5, and React. Strong knowledge of Object-Oriented Programming, SOLID principles, common design patterns and RESTful API design and integration (experience with SOAP WebServices and XML/XPat) also required. We are looking for a strong portfolio in bespoke eCommerce and enterprise web applications. Other desirable skills include a mix of HTML5, CSS3, JavaScript, jQuery etc. This Snr Web Developer / C#, ASP.NET MVC 5 Developer will to play a key role in the next phase of web platform modernisation. Transitioning this international Travel/Holiday Ecommerce clients eCommerce platform and portfolio of marketing microsites into the ASP.NET MVC 5 framework and evolving toward a cloud-native architecture (Azure/AWS in the roadmap). This role will play a pivotal part in designing, building, and maintaining scalable, secure web applications that deliver complex solutions smoothly and seamlessly across multiple platforms. Working closely with stakeholders, the developer will bring technical excellence, creative problem-solving, and a proactive approach to continuous improvement. The successful candidate will demonstrate high standards, attention to detail, and a forward-thinking mindset - helping shape coding best practices, modern coding standards, and supporting our long-term journey toward a fully cloud-ready environment. Experience, Skills and Qualifications Required Minimum 8 years of digital development experience with a strong portfolio in bespoke eCommerce and enterprise web applications. Proven expertise on C#, ASP.NET MVC 5, SQL Server, Entity Framework, and React experience desirable to have HTML5, CSS3, JavaScript, jQuery. Strong knowledge of Object-Oriented Programming, SOLID principles, and common design patterns. Experienced in RESTful API design and integration; experience with SOAP WebServices and XML/XPath. Skilled in using IoC containers (Autofac, Ninject) and unit testing frameworks (NUnit, Moq, SpecFlow). Proficient with source control management tools and processes (Git, GitFlow, SourceTree) and dependency management using NuGet. Experienced with CI/CD and DevOps pipelines using GitLab, Azure DevOps, TeamCity, Cake, or Octopus. Working knowledge of Agile methodologies (Scrum/Kanban) and issue tracking tools such as Jira. Proven track record of delivering features and projects to deadlines while maintaining high standards of quality and reliability. Understanding of application and database performance tuning, troubleshooting, and optimization techniques. Comfortable working in small, collaborative teams and taking initiative in managing development tools, environments, and build processes. Familiarity with enterprise CMS platforms (e.g., SDL Tridion). Proactively stays current with emerging technologies, frameworks, and development practices. Degree or equivalent qualification in Computer Science or a related technical field. Areas of Responsibility Develop and maintain complex web solutions using ASP.NET MVC 5, C#, and React, bringing a talent for problem-solving and providing new perspectives to enhance product quality and performance. Support the migration to new technologies, ensuring clean architecture, scalable design, and efficient implementation delivered smoothly and seamlessly. Deliver secure, maintainable, scalable, and fault-tolerant code following SOLID principles, OO design patterns, and industry best practices. Contribute to front-end development using HTML5, CSS3, JavaScript, and modern React components to maintain the web applications. Participate in architectural discussions and propose improvements that enhance system performance, scalability, and maintainability. Collaborate with Digital Product, Technology, and Marketing teams to define, estimate, and deliver features within sprint timelines. Participate in code reviews, mentoring team members and ensuring consistency, maintainability, and adherence to standards. Advise and guide mid-level and junior developers on technical approaches, best practices, and design decisions. Work independently and proactively manage source control, branching, and deployments using GitLab or Azure pipelines. Log and troubleshoot errors across development, staging, and production environments to maintain system stability and reliability. Integrate and maintain third-party services and APIs, ensuring robust and seamless connectivity with external systems. Ensure smooth and stable release cycles across multiple websites and environments. Proactively research and explore new technologies, frameworks, and techniques to continuously improve platform quality and team capability. Areas of Accountability Deliver high-quality, secure, and scalable code aligned with architectural standards and sprint goals. Take ownership of assigned features, ensuring timely, smooth, and seamless delivery. Maintain platform reliability by proactively identifying, logging, and resolving issues across environments. The position has direct responsibility to the Application Development Manager and is accountable to multiple stakeholders across Sales & Marketing. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you
May 15, 2026
Contractor
Senior Web Application Developer ASP.NET MVC 5, C#, & React Location: Hybrid 3/4 days p/w onsite West London Must have right to work in the UK and located near West London 3 months contract (extension TBC) Start ASAP (Immediate start / within 2 weeks notice) Inside IR35 contract 425pd - ( 538pd rate to umbrella) Equivalent Approx salary Pro rata (Apply online only)k Seeking a Senior Web Application Developer (ecommerce) with Minimum 8 years of Web application development experience consisting of strong C#, ASP.NET MVC 5, and React. Strong knowledge of Object-Oriented Programming, SOLID principles, common design patterns and RESTful API design and integration (experience with SOAP WebServices and XML/XPat) also required. We are looking for a strong portfolio in bespoke eCommerce and enterprise web applications. Other desirable skills include a mix of HTML5, CSS3, JavaScript, jQuery etc. This Snr Web Developer / C#, ASP.NET MVC 5 Developer will to play a key role in the next phase of web platform modernisation. Transitioning this international Travel/Holiday Ecommerce clients eCommerce platform and portfolio of marketing microsites into the ASP.NET MVC 5 framework and evolving toward a cloud-native architecture (Azure/AWS in the roadmap). This role will play a pivotal part in designing, building, and maintaining scalable, secure web applications that deliver complex solutions smoothly and seamlessly across multiple platforms. Working closely with stakeholders, the developer will bring technical excellence, creative problem-solving, and a proactive approach to continuous improvement. The successful candidate will demonstrate high standards, attention to detail, and a forward-thinking mindset - helping shape coding best practices, modern coding standards, and supporting our long-term journey toward a fully cloud-ready environment. Experience, Skills and Qualifications Required Minimum 8 years of digital development experience with a strong portfolio in bespoke eCommerce and enterprise web applications. Proven expertise on C#, ASP.NET MVC 5, SQL Server, Entity Framework, and React experience desirable to have HTML5, CSS3, JavaScript, jQuery. Strong knowledge of Object-Oriented Programming, SOLID principles, and common design patterns. Experienced in RESTful API design and integration; experience with SOAP WebServices and XML/XPath. Skilled in using IoC containers (Autofac, Ninject) and unit testing frameworks (NUnit, Moq, SpecFlow). Proficient with source control management tools and processes (Git, GitFlow, SourceTree) and dependency management using NuGet. Experienced with CI/CD and DevOps pipelines using GitLab, Azure DevOps, TeamCity, Cake, or Octopus. Working knowledge of Agile methodologies (Scrum/Kanban) and issue tracking tools such as Jira. Proven track record of delivering features and projects to deadlines while maintaining high standards of quality and reliability. Understanding of application and database performance tuning, troubleshooting, and optimization techniques. Comfortable working in small, collaborative teams and taking initiative in managing development tools, environments, and build processes. Familiarity with enterprise CMS platforms (e.g., SDL Tridion). Proactively stays current with emerging technologies, frameworks, and development practices. Degree or equivalent qualification in Computer Science or a related technical field. Areas of Responsibility Develop and maintain complex web solutions using ASP.NET MVC 5, C#, and React, bringing a talent for problem-solving and providing new perspectives to enhance product quality and performance. Support the migration to new technologies, ensuring clean architecture, scalable design, and efficient implementation delivered smoothly and seamlessly. Deliver secure, maintainable, scalable, and fault-tolerant code following SOLID principles, OO design patterns, and industry best practices. Contribute to front-end development using HTML5, CSS3, JavaScript, and modern React components to maintain the web applications. Participate in architectural discussions and propose improvements that enhance system performance, scalability, and maintainability. Collaborate with Digital Product, Technology, and Marketing teams to define, estimate, and deliver features within sprint timelines. Participate in code reviews, mentoring team members and ensuring consistency, maintainability, and adherence to standards. Advise and guide mid-level and junior developers on technical approaches, best practices, and design decisions. Work independently and proactively manage source control, branching, and deployments using GitLab or Azure pipelines. Log and troubleshoot errors across development, staging, and production environments to maintain system stability and reliability. Integrate and maintain third-party services and APIs, ensuring robust and seamless connectivity with external systems. Ensure smooth and stable release cycles across multiple websites and environments. Proactively research and explore new technologies, frameworks, and techniques to continuously improve platform quality and team capability. Areas of Accountability Deliver high-quality, secure, and scalable code aligned with architectural standards and sprint goals. Take ownership of assigned features, ensuring timely, smooth, and seamless delivery. Maintain platform reliability by proactively identifying, logging, and resolving issues across environments. The position has direct responsibility to the Application Development Manager and is accountable to multiple stakeholders across Sales & Marketing. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you
Head of New Business Sales - UKI Manchester City Centre On-site Portfolio are proud to be exclusively representing one of the most ambitious, fast-growing SaaS businesses in the UK - an award-winning, market-leading platform that is transforming the way businesses manage their people. Our client is looking for a truly exceptional leader to take the helm of their New Business Sales function - a rare opportunity to step into a high-profile, high-impact leadership role at a business that genuinely invests in its people, its culture, and its future. If you're a commercially driven, inspirational sales leader who thrives on pace and loves building winning teams - this is the role you've been waiting for. The Role As Head of New Business Sales, you'll be the driving force behind the UK new business revenue engine. Reporting directly to the Director of Sales, you'll own the full performance of a large, high-velocity sales floor - leading from the front, coaching senior managers and BDMs, and setting the standard for what great looks like. This role is for a leader who wants to shape strategy, influence outcomes, and build something truly special. This is a fully office-based role in the heart of Manchester City Centre - and for good reason. Being embedded in the team means you'll create the energy, culture and momentum that only comes from being present. You'll build genuine relationships across the floor, spot opportunities in real time, and lead by example every single day. A Bit About You You've led large, high-performing teams in fast-paced, high-volume environments and know exactly how to build and sustain a winning culture. You're data-driven, highly accountable, and completely comfortable owning big numbers and ambitious targets. You develop people, not just results. You know how to unlock potential in your managers and BDMs and push them to be their best. You thrive in high-stakes environments, handle difficult conversations with confidence, and keep the team focused and motivated when it matters most. You can see the bigger picture, contribute meaningfully at senior leadership level, and influence the direction of the sales function. You're joining a business at a pivotal moment - one where your decisions, your leadership and your energy will genuinely shape what comes next. What You'll Be Doing Leading, inspiring and performance-managing a multi-layered sales team including senior sales managers and BDMs Driving UK new business revenue across the full suite of HR & H&S SaaS solutions Owning monthly and quarterly KPIs, pipeline health, forecasting, and revenue accountability Embedding a coaching-led, high-performance sales culture across the floor Leading by example throughout the full sales cycle; from qualification to close Ensuring FCA compliance and operational excellence at every stage Partnering with Sales Ops, WFM, Training and Data teams to maximise productivity and performance Representing the sales function at senior leadership level and influencing commercial strategy What's in it for You? Our client offers a genuinely compelling package for the right leader: Uncapped earning potential - your success directly drives your reward Car Allowance + Profit Share scheme 25 days' holiday, plus bank holidays & a day off on your birthday - increasing with service Pension Plan up to 7%, Life Insurance & wellbeing support Brand new on-site gym and extensive city-centre discounts via Bright Exchange Company incentives, recognition programmes and a values-led culture High-visibility role with genuine influence at the top of a fast-growing business A chance to lead one of the largest, most ambitious sales teams in the business With substantial financial backing, exceptional products and a culture built on ambition and accountability, this represents a truly unparalleled career opportunity for an exceptional sales leader ready to make their mark. 50921BGR2 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 15, 2026
Full time
Head of New Business Sales - UKI Manchester City Centre On-site Portfolio are proud to be exclusively representing one of the most ambitious, fast-growing SaaS businesses in the UK - an award-winning, market-leading platform that is transforming the way businesses manage their people. Our client is looking for a truly exceptional leader to take the helm of their New Business Sales function - a rare opportunity to step into a high-profile, high-impact leadership role at a business that genuinely invests in its people, its culture, and its future. If you're a commercially driven, inspirational sales leader who thrives on pace and loves building winning teams - this is the role you've been waiting for. The Role As Head of New Business Sales, you'll be the driving force behind the UK new business revenue engine. Reporting directly to the Director of Sales, you'll own the full performance of a large, high-velocity sales floor - leading from the front, coaching senior managers and BDMs, and setting the standard for what great looks like. This role is for a leader who wants to shape strategy, influence outcomes, and build something truly special. This is a fully office-based role in the heart of Manchester City Centre - and for good reason. Being embedded in the team means you'll create the energy, culture and momentum that only comes from being present. You'll build genuine relationships across the floor, spot opportunities in real time, and lead by example every single day. A Bit About You You've led large, high-performing teams in fast-paced, high-volume environments and know exactly how to build and sustain a winning culture. You're data-driven, highly accountable, and completely comfortable owning big numbers and ambitious targets. You develop people, not just results. You know how to unlock potential in your managers and BDMs and push them to be their best. You thrive in high-stakes environments, handle difficult conversations with confidence, and keep the team focused and motivated when it matters most. You can see the bigger picture, contribute meaningfully at senior leadership level, and influence the direction of the sales function. You're joining a business at a pivotal moment - one where your decisions, your leadership and your energy will genuinely shape what comes next. What You'll Be Doing Leading, inspiring and performance-managing a multi-layered sales team including senior sales managers and BDMs Driving UK new business revenue across the full suite of HR & H&S SaaS solutions Owning monthly and quarterly KPIs, pipeline health, forecasting, and revenue accountability Embedding a coaching-led, high-performance sales culture across the floor Leading by example throughout the full sales cycle; from qualification to close Ensuring FCA compliance and operational excellence at every stage Partnering with Sales Ops, WFM, Training and Data teams to maximise productivity and performance Representing the sales function at senior leadership level and influencing commercial strategy What's in it for You? Our client offers a genuinely compelling package for the right leader: Uncapped earning potential - your success directly drives your reward Car Allowance + Profit Share scheme 25 days' holiday, plus bank holidays & a day off on your birthday - increasing with service Pension Plan up to 7%, Life Insurance & wellbeing support Brand new on-site gym and extensive city-centre discounts via Bright Exchange Company incentives, recognition programmes and a values-led culture High-visibility role with genuine influence at the top of a fast-growing business A chance to lead one of the largest, most ambitious sales teams in the business With substantial financial backing, exceptional products and a culture built on ambition and accountability, this represents a truly unparalleled career opportunity for an exceptional sales leader ready to make their mark. 50921BGR2 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.
Head of Data & BI / York (3x per week) / 90k- 95k We're hiring a Head of Data & BI to take full ownership of an established but evolving data function within a growing, commercially driven business. This is a hands-on leadership role, not a pure strategy position. You'll operate as a player-manager, leading a small team while remaining close to the tech, delivery, and stakeholders. The environment is already strong, with a well-regarded Power BI estate, but now needs someone who can bring structure, prioritisation, and commercial impact. What do we need from you? Strong Power BI expertise (core to the environment) Solid experience with Azure, SQL, and ideally Python Proven ability to lead small teams while staying hands-on Experience working closely with senior stakeholders Ability to prioritise workload and align data to business needs Role overview You'll take ownership of a split data platform, including a large Power BI estate and a partially outsourced data warehouse. This role exists to bring: Clear ownership and direction Better stakeholder engagement and prioritisation Stronger focus on delivery and business outcomes You'll also act as a Data Product Owner, ensuring the team is solving the right problems, not just responding to requests. Key focus areas Own and evolve the end-to-end BI & data platform Lead a small team while remaining hands-on in delivery Drive data-led decision making across the business Improve stakeholder engagement and demand management Ensure reliable reporting, including business-critical financial data Support and shape a future Microsoft Fabric migration Balance BAU support with ongoing platform improvements Why join? Full autonomy to shape the data function Broad role across BI, engineering, and product ownership Opportunity to drive real commercial value from data Work on high-impact, business-critical use cases A platform with strong foundations but huge scope to improve If you're a hands-on data leader who enjoys owning problems, delivering solutions, and working closely with the business, apply now with a CV to Dominic Brown on Head of Data & BI / York (3x per week) / 90k- 95k
May 15, 2026
Full time
Head of Data & BI / York (3x per week) / 90k- 95k We're hiring a Head of Data & BI to take full ownership of an established but evolving data function within a growing, commercially driven business. This is a hands-on leadership role, not a pure strategy position. You'll operate as a player-manager, leading a small team while remaining close to the tech, delivery, and stakeholders. The environment is already strong, with a well-regarded Power BI estate, but now needs someone who can bring structure, prioritisation, and commercial impact. What do we need from you? Strong Power BI expertise (core to the environment) Solid experience with Azure, SQL, and ideally Python Proven ability to lead small teams while staying hands-on Experience working closely with senior stakeholders Ability to prioritise workload and align data to business needs Role overview You'll take ownership of a split data platform, including a large Power BI estate and a partially outsourced data warehouse. This role exists to bring: Clear ownership and direction Better stakeholder engagement and prioritisation Stronger focus on delivery and business outcomes You'll also act as a Data Product Owner, ensuring the team is solving the right problems, not just responding to requests. Key focus areas Own and evolve the end-to-end BI & data platform Lead a small team while remaining hands-on in delivery Drive data-led decision making across the business Improve stakeholder engagement and demand management Ensure reliable reporting, including business-critical financial data Support and shape a future Microsoft Fabric migration Balance BAU support with ongoing platform improvements Why join? Full autonomy to shape the data function Broad role across BI, engineering, and product ownership Opportunity to drive real commercial value from data Work on high-impact, business-critical use cases A platform with strong foundations but huge scope to improve If you're a hands-on data leader who enjoys owning problems, delivering solutions, and working closely with the business, apply now with a CV to Dominic Brown on Head of Data & BI / York (3x per week) / 90k- 95k
This opportunity could be described as an industry role in practice. It's commercial and operational, allowing for greater autonomy and responsibility to manage your own team. This Client Team Manager role provides you the chance lead your own team and puts you at the centre of a modern, growing accountancy practice where leadership, people development and operational impact are genuinely valued. It's not just an overseeing and reviewing remit, it's an opportunity to have freedom to manage your department, where you'll shape a high performing culture, improve performance, drive profitability and play a visible role in operational and strategic decisions. It is a unique opportunity, not many (if any) compare and offers a platform to exploit your practice experience to date but then take it to a whole new level and progress your career along with a comprehensive benefits package! And who would say no to free lunch? Role Overview: Lead and manage a team of up to eight staff, delivering accounts preparation, tax compliance, VAT, payroll, bookkeeping and advisory services Oversee workflow allocation, capacity planning, KPI setting, 1 to 1s and appraisals Budget setting, driving productivity and recoverability across the team Review financial statements and outputs to maintain quality, compliance and accuracy together with assisting in billable work where necessary Support recruitment & the development of staff Implement process improvements and collaborate with senior leadership on operational and strategic business decisions. What we're looking for: Previous accounting experience gained within an accountancy practice (essential) as a senior accountant or similar role Solid understanding of statutory accounting and compliance, corporation and personal Tax Experience supervising, inspiring and developing predominantly part qualified accountants, including managing workflows Excellent communication skills at all business levels, collaborating with other departments and providing high-quality client service IT skills including Excel and any accounting software (Xero, QuickBooks, Sage, TaxCalc, IRIS etc). What's on Offer: Starting salary up to £50,000, depending on experience Company car or car allowance after a qualifying period Bonus / profit share scheme Flexible & agile working hours along with 1 day working from home a week Free quality lunch provided for 4 days per week A social environment with many team building days and events A pathway for professional career growth, development and progression Onsite parking, a modern office & excellent transport links Register your interest by applying today or call Luke or Ashley on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Client Team Manager - Accountancy Practice
May 15, 2026
Full time
This opportunity could be described as an industry role in practice. It's commercial and operational, allowing for greater autonomy and responsibility to manage your own team. This Client Team Manager role provides you the chance lead your own team and puts you at the centre of a modern, growing accountancy practice where leadership, people development and operational impact are genuinely valued. It's not just an overseeing and reviewing remit, it's an opportunity to have freedom to manage your department, where you'll shape a high performing culture, improve performance, drive profitability and play a visible role in operational and strategic decisions. It is a unique opportunity, not many (if any) compare and offers a platform to exploit your practice experience to date but then take it to a whole new level and progress your career along with a comprehensive benefits package! And who would say no to free lunch? Role Overview: Lead and manage a team of up to eight staff, delivering accounts preparation, tax compliance, VAT, payroll, bookkeeping and advisory services Oversee workflow allocation, capacity planning, KPI setting, 1 to 1s and appraisals Budget setting, driving productivity and recoverability across the team Review financial statements and outputs to maintain quality, compliance and accuracy together with assisting in billable work where necessary Support recruitment & the development of staff Implement process improvements and collaborate with senior leadership on operational and strategic business decisions. What we're looking for: Previous accounting experience gained within an accountancy practice (essential) as a senior accountant or similar role Solid understanding of statutory accounting and compliance, corporation and personal Tax Experience supervising, inspiring and developing predominantly part qualified accountants, including managing workflows Excellent communication skills at all business levels, collaborating with other departments and providing high-quality client service IT skills including Excel and any accounting software (Xero, QuickBooks, Sage, TaxCalc, IRIS etc). What's on Offer: Starting salary up to £50,000, depending on experience Company car or car allowance after a qualifying period Bonus / profit share scheme Flexible & agile working hours along with 1 day working from home a week Free quality lunch provided for 4 days per week A social environment with many team building days and events A pathway for professional career growth, development and progression Onsite parking, a modern office & excellent transport links Register your interest by applying today or call Luke or Ashley on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Client Team Manager - Accountancy Practice
ASSA ABLOY Global Solutions
Cardiff, South Glamorgan
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
May 14, 2026
Full time
Job ID: 46811 Location: Austin, Texas or Cardiff, Wales; open to other HID sites. As Senior Director of Product Management, Credentials PACS, you will lead the Credentials product team and own the strategy, roadmap, requirements, and KPIs for this critical portfolio area. You will oversee the full product lifecycle-from concept through launch and ongoing commercialization-driving the long term success of the PACS credentials portfolio, including physical cards, digital and physical credential services, custom card graphics, and the overall credentials strategy. Drawing on your expertise and the voice of the customer, you will articulate product vision and business value to the broader product organization, ensuring strong alignment behind each new product and release. if you have strong expertise in building product strategy, executing on product delivery, managing a virtual P&L, and leading a global team of highly skilled product managers, you are the right fit for this role. Responsibilities Define the product management and marketing short term and long term strategic vision for the PACS product line, aligned with business priorities and growth objectives. Own the product line virtual P&L, driving revenue growth, margin expansion, and cost optimisation. Establish product line goals, KPIs, and success metrics aligned to the PACS business unit strategy. Drive market analysis-including customer needs, competitive landscape, and technology trends-to inform strategy and differentiation. Own product lifecycle strategy, including product introduction, growth, maturity, and end of life (EOL) decisions. Contribute to portfolio expansion through evaluation of new opportunities, partnerships, and potential M&A activities. Deliver clear, actionable product requirements and multi year roadmaps that solve validated customer problems and drive business value. Lead go to market (GTM) strategy and execution in partnership with sales, marketing, and channel teams, ensuring successful product launches and adoption. Partner closely with engineering leadership to ensure predictable, high quality delivery of product capabilities aligned to roadmap commitments. Ensure alignment and execution across teams using SAFe methodologies and Lean Portfolio Management (LPM) practice. Build, lead, and develop a global team of high performing product managers, fostering a culture of accountability, innovation, and continuous improvement. Inspire teams to challenge the status quo, drive innovation, and deliver differentiated solutions. Lead by example, demonstrating integrity, responsiveness, ownership, and empowerment. Develop and lead Voice of Customer (VOC) programs, including direct engagement with key customers, partners, and stakeholders to inform product strategy and priorities. Build strong partnerships across HID and PACS product lines, ensuring alignment on shared platforms, data strategies, and infrastructure. Collaborate with sales, marketing, and channel teams to drive customer adoption and commercial success. Serve as a key representative in ASSA ABLOY group initiatives, industry associations, and external events to strengthen market presence and thought leadership. Qualifications & Experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management, product marketing, or closely related roles. 5+ years of leadership experience managing and developing high performing, globally distributed teams. Proven experience owning product strategy, roadmap development, and execution for enterprise or B2B technology products. Strong track record of delivering successful products to market, including GTM strategy and execution. Deep understanding of customer driven product development, including VOC practices and market validation. MBA or advanced degree in a relevant field is preferred. Experience in physical access control, identity & access management, security, or IoT based solutions is preferred. Experience with credentials technologies (e.g., smart cards, mobile credentials, NFC, BLE, secure elements, PKI) is preferred. Familiarity with global security, privacy, and compliance standards relevant to identity and access (e.g., FIPS, GDPR, etc.) is preferred. Benefits Competitive salary and rewards package. Competitive benefits and annual leave package allowing for work life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximise your potential. Part of a global organization pioneering hardware, software and services that help people navigate the physical and digital worlds. Why apply? Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome candidates who have most of the skills and experience. Innovation: Embrace challenges and drive change. Flexible work arrangements, job sharing, and part time opportunities are supported. Integrity: Results oriented, reliable, straightforward and value being treated with respect. You can be yourself, feel appreciated and accepted. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .
Job Description Job Role: Retail Strategy & Consulting Consultant Location: London Career Level: Consultant The team: Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but prepare for multiple potential tomorrows. Accenture Strategy helps companies think beyond existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their organisations, business functions and cross-industry ecosystems, leveraging cutting edge technology, platforms and data to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a supporting role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Build deep understanding of retail organisations, their operations, and enablers Hone your skills in designing and delivering cutting edge solutions that unlock value for our clients We are looking for experience in the following skills: Experience delivering projects and driving business outcomes Experience working in a consulting or in transformation in a retailer Ability to grasp new concepts and problems quickly Ability to analyse and solve complex problems Ability to remain value focused; drive recommendations and/or outcomes that create value for our clients Ability to connect business objectives and outcomes to operational and technology enablers Potential to form strong client relationships particularly at senior levels Strong written and oral communication skills Qualification Set yourself apart: 3+ years' experience in Strategy consulting, Consulting and/or experience in transformation work in a retailer Proven experience working on projects; identifying solutions that deliver high ROI and being part of ensuring that value is created in execution Experience in customer & digital; stores; supply chain; commercial, product development and merchandising; or operating model Understanding of retail enablement and how technology drives business value Experience in helping retailers create value through technology, digital disruption, future trends and/or innovation Data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
May 14, 2026
Full time
Job Description Job Role: Retail Strategy & Consulting Consultant Location: London Career Level: Consultant The team: Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but prepare for multiple potential tomorrows. Accenture Strategy helps companies think beyond existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their organisations, business functions and cross-industry ecosystems, leveraging cutting edge technology, platforms and data to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a supporting role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Build deep understanding of retail organisations, their operations, and enablers Hone your skills in designing and delivering cutting edge solutions that unlock value for our clients We are looking for experience in the following skills: Experience delivering projects and driving business outcomes Experience working in a consulting or in transformation in a retailer Ability to grasp new concepts and problems quickly Ability to analyse and solve complex problems Ability to remain value focused; drive recommendations and/or outcomes that create value for our clients Ability to connect business objectives and outcomes to operational and technology enablers Potential to form strong client relationships particularly at senior levels Strong written and oral communication skills Qualification Set yourself apart: 3+ years' experience in Strategy consulting, Consulting and/or experience in transformation work in a retailer Proven experience working on projects; identifying solutions that deliver high ROI and being part of ensuring that value is created in execution Experience in customer & digital; stores; supply chain; commercial, product development and merchandising; or operating model Understanding of retail enablement and how technology drives business value Experience in helping retailers create value through technology, digital disruption, future trends and/or innovation Data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Senior C++ Developer (Hybrid, UK-Based) Location: London Salary : £80,000 - £100,000 + EMI Share Options + Private Medical Insurance Vacancy Type: Full-time, Permanent We take care of time, so our customers don t have to. At Hoptroff, we build nanosecond-accurate, software-driven timing systems used by global investment banks, telecoms operators, and broadcasters - including the MiFID II-compliant trade timestamping that financial regulators depend on. When microseconds aren t tight enough and milliseconds are an eternity, our software is what s keeping the world in sync. We re entering an exciting phase of growth and looking for a Senior C++ Developer to join our small, high-calibre engineering team. You ll write modern C++ (C+ or later) at the heart of our Linux-based clock and time synchronisation platform - tight, performance-sensitive code where jitter is measured in nanoseconds and correctness is non-negotiable. You ll own significant components of the platform, contribute to architecture, and work closely alongside a junior developer and a contractor on a tight, collaborative team. The Role Reporting to the Software Development Manager, you ll lead the design, development, and optimisation of C++ software within our Linux-based timing systems. Day to day, you will: Design, build, and optimise low-latency, high-precision C++ at the heart of our timing products - code where performance, determinism, and jitter really matter Make architectural decisions on systems that have to be correct, fast, and observable in production - balancing maintainability with the hard real-time constraints of precision timing Develop online and offline tooling to support time synchronisation and system monitoring Build and maintain automated test cases using Python-based system test frameworks Provide senior-level technical input across product, QA, hardware, and commercial conversations Share knowledge, review code, and support the development of our junior C++ developer Help shape engineering standards, tooling, and processes Essential Experience Extensive professional experience writing modern C++ in production - fluent in modern C++ idioms and confident with C+/23 features such as concepts, ranges, coroutines, and constant expressions (constexpr/consteval) A track record of delivering low-latency, performance-sensitive systems on Linux - production code where determinism, throughput, and tail latency matter Strong computer science fundamentals: data structures, algorithms, concurrency, performance optimisation Demonstrable ability to design software architecture and make sound technical trade-offs Strong debugging and profiling skills (perf, valgrind, sanitizers, flame graphs) - you ve cared about cache lines, lock contention, jitter, and tail latency, not just correctness Confident with Git, CI/CD pipelines, modern build tooling (CMake), and automated testing frameworks Clear technical communicator - you can explain trade-offs to engineers and non-engineers alike Nice to Have Linux networking experience (sockets, networking concepts and standard tooling) Experience interacting with hardware on Linux (device drivers, system interfaces, low-level I/O) Low-level Windows systems development (Windows APIs, system services, platform-specific debugging) PostgreSQL or other relational database experience Python and/or Go (Golang) for tooling, automation, or supporting services Familiarity with time synchronisation protocols such as PTP or NTP Open-source contributions or evidence of staying current with the C++ standard Open to integrating AI tools where they add value What We Offer Salary of £80,000 - £100,000, depending on experience EMI Share Options Private Medical Insurance Hybrid working - 2 days per week at our London (Shoreditch) office, with regular team events Based at a Shoreditch FinTech incubator - a thriving community of like-minded businesses with a full social calendar, networking opportunities, and (importantly) dog-friendly Your code will sit underneath MiFID II-compliant trade timestamps at major banks, broadcast sync at tier-1 broadcasters, and timing infrastructure at telecoms operators - tangible, high-stakes impact at global scale A team that invests in modern tooling and continuous learning To Apply If you feel you are a suitable candidate and would like to work for HopTroff, please do not hesitate to apply.
May 14, 2026
Full time
Senior C++ Developer (Hybrid, UK-Based) Location: London Salary : £80,000 - £100,000 + EMI Share Options + Private Medical Insurance Vacancy Type: Full-time, Permanent We take care of time, so our customers don t have to. At Hoptroff, we build nanosecond-accurate, software-driven timing systems used by global investment banks, telecoms operators, and broadcasters - including the MiFID II-compliant trade timestamping that financial regulators depend on. When microseconds aren t tight enough and milliseconds are an eternity, our software is what s keeping the world in sync. We re entering an exciting phase of growth and looking for a Senior C++ Developer to join our small, high-calibre engineering team. You ll write modern C++ (C+ or later) at the heart of our Linux-based clock and time synchronisation platform - tight, performance-sensitive code where jitter is measured in nanoseconds and correctness is non-negotiable. You ll own significant components of the platform, contribute to architecture, and work closely alongside a junior developer and a contractor on a tight, collaborative team. The Role Reporting to the Software Development Manager, you ll lead the design, development, and optimisation of C++ software within our Linux-based timing systems. Day to day, you will: Design, build, and optimise low-latency, high-precision C++ at the heart of our timing products - code where performance, determinism, and jitter really matter Make architectural decisions on systems that have to be correct, fast, and observable in production - balancing maintainability with the hard real-time constraints of precision timing Develop online and offline tooling to support time synchronisation and system monitoring Build and maintain automated test cases using Python-based system test frameworks Provide senior-level technical input across product, QA, hardware, and commercial conversations Share knowledge, review code, and support the development of our junior C++ developer Help shape engineering standards, tooling, and processes Essential Experience Extensive professional experience writing modern C++ in production - fluent in modern C++ idioms and confident with C+/23 features such as concepts, ranges, coroutines, and constant expressions (constexpr/consteval) A track record of delivering low-latency, performance-sensitive systems on Linux - production code where determinism, throughput, and tail latency matter Strong computer science fundamentals: data structures, algorithms, concurrency, performance optimisation Demonstrable ability to design software architecture and make sound technical trade-offs Strong debugging and profiling skills (perf, valgrind, sanitizers, flame graphs) - you ve cared about cache lines, lock contention, jitter, and tail latency, not just correctness Confident with Git, CI/CD pipelines, modern build tooling (CMake), and automated testing frameworks Clear technical communicator - you can explain trade-offs to engineers and non-engineers alike Nice to Have Linux networking experience (sockets, networking concepts and standard tooling) Experience interacting with hardware on Linux (device drivers, system interfaces, low-level I/O) Low-level Windows systems development (Windows APIs, system services, platform-specific debugging) PostgreSQL or other relational database experience Python and/or Go (Golang) for tooling, automation, or supporting services Familiarity with time synchronisation protocols such as PTP or NTP Open-source contributions or evidence of staying current with the C++ standard Open to integrating AI tools where they add value What We Offer Salary of £80,000 - £100,000, depending on experience EMI Share Options Private Medical Insurance Hybrid working - 2 days per week at our London (Shoreditch) office, with regular team events Based at a Shoreditch FinTech incubator - a thriving community of like-minded businesses with a full social calendar, networking opportunities, and (importantly) dog-friendly Your code will sit underneath MiFID II-compliant trade timestamps at major banks, broadcast sync at tier-1 broadcasters, and timing infrastructure at telecoms operators - tangible, high-stakes impact at global scale A team that invests in modern tooling and continuous learning To Apply If you feel you are a suitable candidate and would like to work for HopTroff, please do not hesitate to apply.
Associate, Customer Service - Credly Support Reports to: Team Manager, Customer Support The Associate, Customer Service (Credly Support) provides front line assistance to Credly users, including earners, issuers, and organizational customers. This entry level position focuses on resolving common inquiries, guiding users through platform features, and helping deliver a smooth customer experience. You will work within established support processes and frameworks while handling routine service requests. The role involves building foundational knowledge of the Credly platform and the digital credentialing ecosystem while supporting customers in a fast paced environment. Key Responsibilities Respond to customer inquiries through ticketing systems such as Zendesk, email, and web forms in a timely and professional manner. Troubleshoot and resolve common issues related to digital credentials, account access, and platform navigation using documented procedures. Maintain clear, empathetic, and customer focused communication during all interactions. Document customer interactions, resolutions, and follow up actions accurately within support systems. Escalate complex or technical issues to specialists, senior team members, or cross functional partners when necessary. Follow defined workflows, SLAs, and quality standards to maintain consistent service delivery. Identify trends or recurring issues and contribute suggestions for knowledge base updates. Develop a solid understanding of Credly products, features, and customer use cases. Collaborate with team members and cross functional partners to help improve the overall customer experience. What Will Help You Succeed 0 to 2 years of experience in customer service, technical support, or a related field. Strong written communication with attention to clarity, tone, and accuracy. Ability to follow structured processes while handling multiple tasks and priorities. Basic troubleshooting and problem solving ability with a customer first approach. Familiarity with support tools such as Zendesk or similar CRM or ticketing platforms is preferred. Ability to quickly learn product details and operational processes. Collaborative mindset and willingness to seek guidance from team members when required. Bachelor's degree in any discipline or equivalent experience. Pearson is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. The company welcomes applicants regardless of race, religion, gender, sexual orientation, age, disability, veteran status, or other legally protected characteristics.
May 14, 2026
Full time
Associate, Customer Service - Credly Support Reports to: Team Manager, Customer Support The Associate, Customer Service (Credly Support) provides front line assistance to Credly users, including earners, issuers, and organizational customers. This entry level position focuses on resolving common inquiries, guiding users through platform features, and helping deliver a smooth customer experience. You will work within established support processes and frameworks while handling routine service requests. The role involves building foundational knowledge of the Credly platform and the digital credentialing ecosystem while supporting customers in a fast paced environment. Key Responsibilities Respond to customer inquiries through ticketing systems such as Zendesk, email, and web forms in a timely and professional manner. Troubleshoot and resolve common issues related to digital credentials, account access, and platform navigation using documented procedures. Maintain clear, empathetic, and customer focused communication during all interactions. Document customer interactions, resolutions, and follow up actions accurately within support systems. Escalate complex or technical issues to specialists, senior team members, or cross functional partners when necessary. Follow defined workflows, SLAs, and quality standards to maintain consistent service delivery. Identify trends or recurring issues and contribute suggestions for knowledge base updates. Develop a solid understanding of Credly products, features, and customer use cases. Collaborate with team members and cross functional partners to help improve the overall customer experience. What Will Help You Succeed 0 to 2 years of experience in customer service, technical support, or a related field. Strong written communication with attention to clarity, tone, and accuracy. Ability to follow structured processes while handling multiple tasks and priorities. Basic troubleshooting and problem solving ability with a customer first approach. Familiarity with support tools such as Zendesk or similar CRM or ticketing platforms is preferred. Ability to quickly learn product details and operational processes. Collaborative mindset and willingness to seek guidance from team members when required. Bachelor's degree in any discipline or equivalent experience. Pearson is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. The company welcomes applicants regardless of race, religion, gender, sexual orientation, age, disability, veteran status, or other legally protected characteristics.
A global asset management firm in Greater London seeks a highly motivated Product Manager to oversee critical components across regions. This role requires strategic thinking and the ability to balance local value with global scalability. Key responsibilities include collaborating with Engineering, monitoring product performance, and iterating on features to improve quality. Candidates should hold a bachelor's degree or equivalent, with experience in B2B software being a plus. Competitive salary and comprehensive benefits are offered.
May 14, 2026
Full time
A global asset management firm in Greater London seeks a highly motivated Product Manager to oversee critical components across regions. This role requires strategic thinking and the ability to balance local value with global scalability. Key responsibilities include collaborating with Engineering, monitoring product performance, and iterating on features to improve quality. Candidates should hold a bachelor's degree or equivalent, with experience in B2B software being a plus. Competitive salary and comprehensive benefits are offered.
Salary: Competitive depending on experience Location: 2-3 days on-site at our Harwell office with travel to client site when required Contract type: Full-timepermanent - 37.5 hours A note from the Founders Oxford Dynamics is at an inflection point. We operate in some of the most complex and high stakes environments in the world - defence, national security, AI and robotics. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast growing UK deep tech company developing AI and robotic systems designed to operate in mission critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real world environments. We work with defence and security organisations internationally to help protect nations, infrastructure and lives. What you will be doing here/ why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as aSenior AI Generative Robotics Engineer you will be an essential part of our success. You'll work at thecutting edge of agentic and generative AI, building systems that move beyond lab demos and intoreal world deployment at pace. At Oxford Dynamics, you'll have the freedom to experiment in a fast moving environment, the responsibility to deliver, and the opportunity to shape howmulti agent AI systems operate in complex, constrained, and high trust environments. If you're excited byagent orchestration, VLLMs, and deploying AI where it matters, this role is built for you! Role Summary We're hiring a Test & AI Evaluation Lead to own how Oxford Dynamics validates its AI driven, mission critical systems - from multi agent orchestration and LLM outputs through to cloud infrastructure and real time user facing applications. You'll design and lead test approaches where correctness, resilience, and security matter as much as feature velocity. Working embedded with AI, Backend, Frontend, and DevOps, you'll shape how we validate agent behaviours, data pipelines, and end to end operational workflows - from research prototypes through to production deployments for Defence and Security customers. Quality is built in from day one, not inspected at the end. Key Responsibilities Define and own the end to end test strategy across AI, backend, frontend, and infrastructure layers. Establish testing standards appropriate for agentic AI systems, including non deterministic behaviour and probabilistic outputs. Ensure testing aligns with mission critical, safety conscious, and security first delivery expectations. Act as the primary quality authority across projects, advising engineering and product leadership on risk and readiness. AI & Data Focused Testing Design approaches for testing multi agent workflows, including orchestration logic, memory/state handling, and tool integrations. Define validation strategies for LLM outputs, including groundedness, hallucination detection, task success rates, and regression testing. Work with AI Engineers to embed evaluation metrics and pass/fail thresholds into pipelines. Validate data ingestion, transformation, and inference pipelines across structured and unstructured data sources. Automation & Tooling Drive a test automation first mindset, integrating tests into CI/CD pipelines (GitHub Actions, Argo CD). Oversee automated testing across API and service layers, UI (E2E and accessibility), and infrastructure and deployment workflows. Select, implement, and evolve testing tools and frameworks appropriate to modern cloud native and AI systems. Non Functional Testing Own performance, scalability, reliability, and resilience testing for distributed systems. Coordinate security testing activities in line with secure by design principles (e.g. IAM, secrets handling, data boundaries). Validate backup, disaster recovery, and failover scenarios alongside DevOps and Backend teams. Delivery & Collaboration Embed with delivery teams to ensure testing is planned early and executed continuously. Work closely with Product and Engineering to define clear acceptance criteria and definition of done. Provide clear, decision ready quality reporting to technical and non technical stakeholders. Support customer facing demonstrations, trials, and operational readiness assessments. Required Skills & Experience Proven experience as a Test Manager, Senior Test Lead, or equivalent on complex software systems. Strong track record of taking applications into production in regulated environments. Strong background in automated testing across APIs, services, and UIs, integrated into CI/CD pipelines. Experience testing distributed, cloud native systems (AWS, GCP, or Kubernetes), including performance, reliability, and resilience. Awareness of compliance frameworks (e.g. ISO 27001, NIST, OWASP). ISTQB Advanced / Test Manager certification or equivalent practical experience. SC Clearance or eligibility to obtain UK SC Clearance. Preferred Experience Experience in UK defence, public sector, or security environments. Experience testing AI/ML/LLM based systems, including non deterministic outputs. Exposure to agent based or workflow driven architectures. Soft Skills A pragmatic, delivery focused mindset - able to balance speed with rigour. Comfortable operating in fast moving, ambiguous, R&D heavy environments. Confidence challenging assumptions and raising quality risks early. Strong written and verbal communication, especially around complex technical risk. Why Oxford Dynamics? Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits Salary: negotiable based on experience and attitudes Rapid career progression with meaningful ownership of core systems Opportunity to shape the future of a fast growing, successful, early stage business Flexible working hours Hybrid working model Company pension (UK Government NEST scheme) with company contributions at 4% Private Healthcare 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self. Why This Role? You'll play a critical shaping role in how Oxford Dynamics delivers trustworthy, production ready AI systems into some of the most demanding operational environments there are. If you enjoy working close to the technology, influencing how systems are built - not just tested - and tackling the realities of validating AI driven software, this role gives you genuine ownership and impact.
May 14, 2026
Full time
Salary: Competitive depending on experience Location: 2-3 days on-site at our Harwell office with travel to client site when required Contract type: Full-timepermanent - 37.5 hours A note from the Founders Oxford Dynamics is at an inflection point. We operate in some of the most complex and high stakes environments in the world - defence, national security, AI and robotics. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast growing UK deep tech company developing AI and robotic systems designed to operate in mission critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real world environments. We work with defence and security organisations internationally to help protect nations, infrastructure and lives. What you will be doing here/ why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as aSenior AI Generative Robotics Engineer you will be an essential part of our success. You'll work at thecutting edge of agentic and generative AI, building systems that move beyond lab demos and intoreal world deployment at pace. At Oxford Dynamics, you'll have the freedom to experiment in a fast moving environment, the responsibility to deliver, and the opportunity to shape howmulti agent AI systems operate in complex, constrained, and high trust environments. If you're excited byagent orchestration, VLLMs, and deploying AI where it matters, this role is built for you! Role Summary We're hiring a Test & AI Evaluation Lead to own how Oxford Dynamics validates its AI driven, mission critical systems - from multi agent orchestration and LLM outputs through to cloud infrastructure and real time user facing applications. You'll design and lead test approaches where correctness, resilience, and security matter as much as feature velocity. Working embedded with AI, Backend, Frontend, and DevOps, you'll shape how we validate agent behaviours, data pipelines, and end to end operational workflows - from research prototypes through to production deployments for Defence and Security customers. Quality is built in from day one, not inspected at the end. Key Responsibilities Define and own the end to end test strategy across AI, backend, frontend, and infrastructure layers. Establish testing standards appropriate for agentic AI systems, including non deterministic behaviour and probabilistic outputs. Ensure testing aligns with mission critical, safety conscious, and security first delivery expectations. Act as the primary quality authority across projects, advising engineering and product leadership on risk and readiness. AI & Data Focused Testing Design approaches for testing multi agent workflows, including orchestration logic, memory/state handling, and tool integrations. Define validation strategies for LLM outputs, including groundedness, hallucination detection, task success rates, and regression testing. Work with AI Engineers to embed evaluation metrics and pass/fail thresholds into pipelines. Validate data ingestion, transformation, and inference pipelines across structured and unstructured data sources. Automation & Tooling Drive a test automation first mindset, integrating tests into CI/CD pipelines (GitHub Actions, Argo CD). Oversee automated testing across API and service layers, UI (E2E and accessibility), and infrastructure and deployment workflows. Select, implement, and evolve testing tools and frameworks appropriate to modern cloud native and AI systems. Non Functional Testing Own performance, scalability, reliability, and resilience testing for distributed systems. Coordinate security testing activities in line with secure by design principles (e.g. IAM, secrets handling, data boundaries). Validate backup, disaster recovery, and failover scenarios alongside DevOps and Backend teams. Delivery & Collaboration Embed with delivery teams to ensure testing is planned early and executed continuously. Work closely with Product and Engineering to define clear acceptance criteria and definition of done. Provide clear, decision ready quality reporting to technical and non technical stakeholders. Support customer facing demonstrations, trials, and operational readiness assessments. Required Skills & Experience Proven experience as a Test Manager, Senior Test Lead, or equivalent on complex software systems. Strong track record of taking applications into production in regulated environments. Strong background in automated testing across APIs, services, and UIs, integrated into CI/CD pipelines. Experience testing distributed, cloud native systems (AWS, GCP, or Kubernetes), including performance, reliability, and resilience. Awareness of compliance frameworks (e.g. ISO 27001, NIST, OWASP). ISTQB Advanced / Test Manager certification or equivalent practical experience. SC Clearance or eligibility to obtain UK SC Clearance. Preferred Experience Experience in UK defence, public sector, or security environments. Experience testing AI/ML/LLM based systems, including non deterministic outputs. Exposure to agent based or workflow driven architectures. Soft Skills A pragmatic, delivery focused mindset - able to balance speed with rigour. Comfortable operating in fast moving, ambiguous, R&D heavy environments. Confidence challenging assumptions and raising quality risks early. Strong written and verbal communication, especially around complex technical risk. Why Oxford Dynamics? Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits Salary: negotiable based on experience and attitudes Rapid career progression with meaningful ownership of core systems Opportunity to shape the future of a fast growing, successful, early stage business Flexible working hours Hybrid working model Company pension (UK Government NEST scheme) with company contributions at 4% Private Healthcare 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self. Why This Role? You'll play a critical shaping role in how Oxford Dynamics delivers trustworthy, production ready AI systems into some of the most demanding operational environments there are. If you enjoy working close to the technology, influencing how systems are built - not just tested - and tackling the realities of validating AI driven software, this role gives you genuine ownership and impact.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
May 14, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
May 14, 2026
Full time
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
May 14, 2026
Full time
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Octopus Energy Generation (OEGEN) is a leader in sourcing, investing in, and managing a wide range of utility scale renewable energy assets. As we continue to expand our investment base we are dedicated to building a diverse team that reflects the communities we serve. About the role We are seeking a Portfolio Manager to join the Fund Management team, reporting to the Head of Funds and Sustainability. This role has responsibility across a group of energy transition strategies, including the Octopus Energy Transition Fund, a single investor co investment vehicle, an Asia focused energy transition fund and a new growth equity strategy expected to launch in Q3. The role will lead fund management activity across these mandates, ensuring strong governance, disciplined financial oversight, high quality investor reporting and robust portfolio analysis. What you'll do Fund management and financial oversight: You will have full accountability for the fund management processes across your assigned strategies, including oversight of underlying asset and platform performance, fund models, investor returns, liquidity, distributions and key performance indicators. You will maintain a clear understanding of the interaction between fund level and asset level drivers of value and will work closely with the platform management team (who provide day to day commercial management of the investments) and other internal teams (e.g. asset management, finance and investments) to ensure reporting and forecasts are accurate, timely and decision useful. You will oversee both equity and debt related fund management activities where relevant, including capital structure monitoring, financing workstreams, lender relationship support and distribution forecasting. Using information from Platform and Asset Management teams, you will be expected to interrogate and explain fund performance clearly to internal stakeholders and investors. Valuations: You will lead the quarterly valuation process across the energy transition strategies under your remit. This includes bottom up review of platform and asset valuations, ownership of key valuation assumptions, critical review of model outputs and coordination of inputs from investment, platform, finance and asset management teams. On shared platforms with the Sky fund, you will lead all energy transition valuations and act as the central point of coordination for valuation analysis and governance. You will retain sufficient technical ownership of valuation models to review, challenge and, where required, update outputs directly. You will apply appropriate valuation methodologies and work with the Head of Valuations to evolve these as necessary. You will present and defend valuations through internal governance processes, including investment and valuation committees, and ensure that the process is rigorous, repeatable and well controlled. Investor relationship management: You will support and develop strong investor relationships across the relevant mandates, understanding the specific requirements of each investor base and ensuring that fund management processes are responsive, commercial and credible. You will act as a senior point of contact for investor queries, working closely with Product and other teams where appropriate, and helping maintain a high standard of external communication and investor confidence. Reporting: You will oversee the creation of investor deliverables that are insightful and thoughtful, integrating ESG and impact and ensuring all reporting obligations of the funds are met. You will lead the team to work closely with Finance, Product, Legal and other teams on annual reports, audits, governance forums, fund documentation updates and operational due diligence requirements. Cross team coordination: A key part of this role is operating effectively across teams. You will work very closely with the platform team to understand operational performance, business plan delivery, financing requirements and strategic priorities across underlying portfolio companies and platforms. You will also work closely with the Singapore team in support of the Asia focused strategy, ensuring appropriate coordination across time zones, local market context and fund reporting requirements. You will build strong relationships with the Ventures team on the new growth equity strategy and the overlap in investment themes, processes and portfolio insights. Risk Management: You will ensure that your fund is governed correctly, ensuring that the appropriate information is provided to enable decision making and focus on key issues. This includes understanding risks relating to valuation assumptions, liquidity, financing structures, foreign exchange, macroeconomic conditions, platform execution, health and safety and ESG matters. You will work with relevant internal teams to ensure suitable policies, controls, mitigation plans and escalation routes are in place, and that risk considerations are appropriately reflected in governance papers and investor communications. Team Leadership: You will foster a team culture that is curious, accountable and continuously improving, encouraging the practical use of technology, AI and automation to simplify workflows, strengthen controls and improve the quality, consistency and scalability of outputs. What you'll need Strong experience in fund management, portfolio management or a similar role within infrastructure, private markets or energy transition investing. Direct experience managing valuation processes, with the ability to challenge assumptions, review financial models and explain valuation outcomes clearly. Strong financial modelling capability, including fund, asset and debt modelling. Experience of working across multiple structures, including funds, co investment vehicles and growth oriented or private market strategies. Experience producing and overseeing quarterly and annual investor reporting and governance materials to a high standard. Experience managing stakeholder relationships across investment, finance, product, legal and portfolio or platform teams. Experience managing and developing junior team members. Strong commercial understanding of the energy transition sector and the business models relevant to the portfolio. A relevant financial qualification would be advantageous. And to really stand out from the crowd, you will display the following qualities and characteristics Genuinely interested in the energy transition and in building high quality fund management capability across a growing platform. Highly organised, with strong ownership of process, deadlines and output quality, able to manage multiple workstreams and deadlines in a fast moving environment. Process mindful and continuously improving: able to simplify, standardise and strengthen models and reporting workflows without losing rigour. Commercial and analytical, able to move comfortably between detail and judgement. Strong written and verbal communication skills, able to distil analysis into clear messages and handle investor and internal stakeholder queries confidently. Detail oriented and accountable, with a strong sense of ownership for the quality of outputs and underlying data. Collaborative and constructive team member, supportive of colleagues and comfortable working cross functionally, flexible in approach and able to support others as necessary. Able to work autonomously, needing limited guidance day to day. Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Equal Opportunity Employment As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We welcome applications from individuals of all backgrounds and encourage prospective candidates to let us know if you require any specific accommodations during the interview process.
May 14, 2026
Full time
Octopus Energy Generation (OEGEN) is a leader in sourcing, investing in, and managing a wide range of utility scale renewable energy assets. As we continue to expand our investment base we are dedicated to building a diverse team that reflects the communities we serve. About the role We are seeking a Portfolio Manager to join the Fund Management team, reporting to the Head of Funds and Sustainability. This role has responsibility across a group of energy transition strategies, including the Octopus Energy Transition Fund, a single investor co investment vehicle, an Asia focused energy transition fund and a new growth equity strategy expected to launch in Q3. The role will lead fund management activity across these mandates, ensuring strong governance, disciplined financial oversight, high quality investor reporting and robust portfolio analysis. What you'll do Fund management and financial oversight: You will have full accountability for the fund management processes across your assigned strategies, including oversight of underlying asset and platform performance, fund models, investor returns, liquidity, distributions and key performance indicators. You will maintain a clear understanding of the interaction between fund level and asset level drivers of value and will work closely with the platform management team (who provide day to day commercial management of the investments) and other internal teams (e.g. asset management, finance and investments) to ensure reporting and forecasts are accurate, timely and decision useful. You will oversee both equity and debt related fund management activities where relevant, including capital structure monitoring, financing workstreams, lender relationship support and distribution forecasting. Using information from Platform and Asset Management teams, you will be expected to interrogate and explain fund performance clearly to internal stakeholders and investors. Valuations: You will lead the quarterly valuation process across the energy transition strategies under your remit. This includes bottom up review of platform and asset valuations, ownership of key valuation assumptions, critical review of model outputs and coordination of inputs from investment, platform, finance and asset management teams. On shared platforms with the Sky fund, you will lead all energy transition valuations and act as the central point of coordination for valuation analysis and governance. You will retain sufficient technical ownership of valuation models to review, challenge and, where required, update outputs directly. You will apply appropriate valuation methodologies and work with the Head of Valuations to evolve these as necessary. You will present and defend valuations through internal governance processes, including investment and valuation committees, and ensure that the process is rigorous, repeatable and well controlled. Investor relationship management: You will support and develop strong investor relationships across the relevant mandates, understanding the specific requirements of each investor base and ensuring that fund management processes are responsive, commercial and credible. You will act as a senior point of contact for investor queries, working closely with Product and other teams where appropriate, and helping maintain a high standard of external communication and investor confidence. Reporting: You will oversee the creation of investor deliverables that are insightful and thoughtful, integrating ESG and impact and ensuring all reporting obligations of the funds are met. You will lead the team to work closely with Finance, Product, Legal and other teams on annual reports, audits, governance forums, fund documentation updates and operational due diligence requirements. Cross team coordination: A key part of this role is operating effectively across teams. You will work very closely with the platform team to understand operational performance, business plan delivery, financing requirements and strategic priorities across underlying portfolio companies and platforms. You will also work closely with the Singapore team in support of the Asia focused strategy, ensuring appropriate coordination across time zones, local market context and fund reporting requirements. You will build strong relationships with the Ventures team on the new growth equity strategy and the overlap in investment themes, processes and portfolio insights. Risk Management: You will ensure that your fund is governed correctly, ensuring that the appropriate information is provided to enable decision making and focus on key issues. This includes understanding risks relating to valuation assumptions, liquidity, financing structures, foreign exchange, macroeconomic conditions, platform execution, health and safety and ESG matters. You will work with relevant internal teams to ensure suitable policies, controls, mitigation plans and escalation routes are in place, and that risk considerations are appropriately reflected in governance papers and investor communications. Team Leadership: You will foster a team culture that is curious, accountable and continuously improving, encouraging the practical use of technology, AI and automation to simplify workflows, strengthen controls and improve the quality, consistency and scalability of outputs. What you'll need Strong experience in fund management, portfolio management or a similar role within infrastructure, private markets or energy transition investing. Direct experience managing valuation processes, with the ability to challenge assumptions, review financial models and explain valuation outcomes clearly. Strong financial modelling capability, including fund, asset and debt modelling. Experience of working across multiple structures, including funds, co investment vehicles and growth oriented or private market strategies. Experience producing and overseeing quarterly and annual investor reporting and governance materials to a high standard. Experience managing stakeholder relationships across investment, finance, product, legal and portfolio or platform teams. Experience managing and developing junior team members. Strong commercial understanding of the energy transition sector and the business models relevant to the portfolio. A relevant financial qualification would be advantageous. And to really stand out from the crowd, you will display the following qualities and characteristics Genuinely interested in the energy transition and in building high quality fund management capability across a growing platform. Highly organised, with strong ownership of process, deadlines and output quality, able to manage multiple workstreams and deadlines in a fast moving environment. Process mindful and continuously improving: able to simplify, standardise and strengthen models and reporting workflows without losing rigour. Commercial and analytical, able to move comfortably between detail and judgement. Strong written and verbal communication skills, able to distil analysis into clear messages and handle investor and internal stakeholder queries confidently. Detail oriented and accountable, with a strong sense of ownership for the quality of outputs and underlying data. Collaborative and constructive team member, supportive of colleagues and comfortable working cross functionally, flexible in approach and able to support others as necessary. Able to work autonomously, needing limited guidance day to day. Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Equal Opportunity Employment As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We welcome applications from individuals of all backgrounds and encourage prospective candidates to let us know if you require any specific accommodations during the interview process.
London Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Operations Director - Legal & Compliance to join our global team. Position Overview: We are seeking an experienced Operations Director - Legal & Compliance to drive operational excellence across legal and compliance service delivery. The role combines strategic leadership with hands on operational management to ensure services are delivered efficiently, consistently, and in line with client expectations and regulatory requirements. You will oversee service performance, develop scalable operational processes, and partner with client teams to enhance service offerings, while acting as a subject matter expert (SME) in legal and compliance operations to support service innovation and client growth. Responsibilities: Strategic Leadership As the Subject Matter Expert, develop and implement the operational strategy for legal and compliance services in alignment with Sonata One's goals. Identify opportunities to enhance service delivery, improve scalability, and drive operational efficiencies. Partner with senior stakeholders to support growth initiatives and expansion of legal and compliance service offerings. Operational Excellence Ensure service delivery aligns with defined Service Level Agreements (SLAs) and internal quality standards, staying informed on regulatory developments and industry best practice. Implement continuous improvement initiatives to optimise workflows, automation, and operational processes. Monitor operational metrics and performance dashboards to drive data led decision making. Develop strategies to optimise utilisation of legal and compliance staff across the platform, driving adoption and effective use of internal platforms and operational tools. Client Service & Relationship Development Work closely with client relationship teams to ensure exceptional service delivery and a high quality client experience. Support initiatives and the new logo team to increase client wallet share and revenue, identifying opportunities to expand legal and compliance services. Contribute to maintaining and improving our Client Net Promoter Score (NPS) through consistent, high quality service delivery. Key Performance Indicators (KPIs) SLA Compliance: Consistent achievement of defined service delivery timelines and quality standards. Client Net Promoter Score (NPS): Maintain and improve client satisfaction and advocacy levels. Client Wallet Share Growth: Expansion of legal and compliance services across existing client relationships. Service Development: Contribution to development and adoption of new legal and compliance service offerings. Operational Efficiency: Improved platform utilisation and productivity across legal and compliance teams. Qualifications: Thorough understanding of legal and compliance operations within private markets. Demonstrated experience leading operational teams and service delivery functions. Proven ability to combine strategic thinking with operational execution. Experience managing SLA driven service environments. Strong stakeholder management and client relationship skills. Experience implementing operational improvements, platforms, or workflow optimisation. Excellent analytical, organisational, and leadership capabilities. Client focused with a commitment to service excellence. Adaptable in a fast paced, evolving environment. Bachelor's degree in Law, Finance, Business, or a related discipline (LLB or equivalent preferred). Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Private Medical Insurance - Comprehensive coverage to support your health Life Insurance - Peace of mind for you and your loved ones Income Protection - Financial support when you need it most Annual Leave - With extra days that grow the longevity you're with us Pension Scheme - Employee matched helping you plan confidently for the future Wellness Budget - Investing in your health with a gym membership Employee Assistance Program - Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity & Adoption Leave - Because family matters Career Training & Development - Ongoing learning opportunities to help you grow Paid Volunteering Day - Take time to give back to causes you care about
May 14, 2026
Full time
London Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Operations Director - Legal & Compliance to join our global team. Position Overview: We are seeking an experienced Operations Director - Legal & Compliance to drive operational excellence across legal and compliance service delivery. The role combines strategic leadership with hands on operational management to ensure services are delivered efficiently, consistently, and in line with client expectations and regulatory requirements. You will oversee service performance, develop scalable operational processes, and partner with client teams to enhance service offerings, while acting as a subject matter expert (SME) in legal and compliance operations to support service innovation and client growth. Responsibilities: Strategic Leadership As the Subject Matter Expert, develop and implement the operational strategy for legal and compliance services in alignment with Sonata One's goals. Identify opportunities to enhance service delivery, improve scalability, and drive operational efficiencies. Partner with senior stakeholders to support growth initiatives and expansion of legal and compliance service offerings. Operational Excellence Ensure service delivery aligns with defined Service Level Agreements (SLAs) and internal quality standards, staying informed on regulatory developments and industry best practice. Implement continuous improvement initiatives to optimise workflows, automation, and operational processes. Monitor operational metrics and performance dashboards to drive data led decision making. Develop strategies to optimise utilisation of legal and compliance staff across the platform, driving adoption and effective use of internal platforms and operational tools. Client Service & Relationship Development Work closely with client relationship teams to ensure exceptional service delivery and a high quality client experience. Support initiatives and the new logo team to increase client wallet share and revenue, identifying opportunities to expand legal and compliance services. Contribute to maintaining and improving our Client Net Promoter Score (NPS) through consistent, high quality service delivery. Key Performance Indicators (KPIs) SLA Compliance: Consistent achievement of defined service delivery timelines and quality standards. Client Net Promoter Score (NPS): Maintain and improve client satisfaction and advocacy levels. Client Wallet Share Growth: Expansion of legal and compliance services across existing client relationships. Service Development: Contribution to development and adoption of new legal and compliance service offerings. Operational Efficiency: Improved platform utilisation and productivity across legal and compliance teams. Qualifications: Thorough understanding of legal and compliance operations within private markets. Demonstrated experience leading operational teams and service delivery functions. Proven ability to combine strategic thinking with operational execution. Experience managing SLA driven service environments. Strong stakeholder management and client relationship skills. Experience implementing operational improvements, platforms, or workflow optimisation. Excellent analytical, organisational, and leadership capabilities. Client focused with a commitment to service excellence. Adaptable in a fast paced, evolving environment. Bachelor's degree in Law, Finance, Business, or a related discipline (LLB or equivalent preferred). Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Private Medical Insurance - Comprehensive coverage to support your health Life Insurance - Peace of mind for you and your loved ones Income Protection - Financial support when you need it most Annual Leave - With extra days that grow the longevity you're with us Pension Scheme - Employee matched helping you plan confidently for the future Wellness Budget - Investing in your health with a gym membership Employee Assistance Program - Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity & Adoption Leave - Because family matters Career Training & Development - Ongoing learning opportunities to help you grow Paid Volunteering Day - Take time to give back to causes you care about
