ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 23, 2026
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Fund Accountant Fund Accountant Swindon Permanent Hybrid Working Our financial services client is seeking to recruit a Fund Accountant into their well-established Real Estate and Infrastructure Operations Team. In your role, you will have responsibility for the production of monthly management accounts and management information, along with financial statements and VAT and Tax reporting. How you'll spend your time As a member of the Real Estate & Infrastructure Operations team, you will provide a key role in the financial accounting, statutory accounting, administration, and management reporting function for the fund(s) you are allocated to and to act in a supporting role on other funds within the Client Accounting Team.In this varied role, the Client Accounting team has multiple interactions with both clients, external parties (such as fund administrators and auditors) and internal team members, including key interactions with the Real Estate Investments team. The role will be sat within a team of up to 3 other Fund Accountants, reporting into a Deputy Client Accounting Manager and ultimately the Client Accounting Manager. To prepare monthly Management Accounts, including the analysis and reconciliation of Balance Sheet, Income Statement General Ledger items and completing Net Asset Value computations for communication to investors. To produce monthly Management Information, including Liquidity Forecasts. Coordination and control of quarterly investor / client communication ensuring completion within specified timescales. Provision of tax information to the relevant tax specialists and calculation of tax accruals. To complete the computation, general ledger reconciliation and on-line submission of quarterly VAT returns and payment of sums payable to HMRC (where applicable). To analyse loan covenant compliance and provide reporting to lenders (where applicable) To aid in the preparation of annual statutory Financial statements, including supporting documents/workings. To liaise with internal and external auditors to ensure audits are planned and executed accordingly, and financial statements are distributed to interested parties in accordance with required timescales. To aid in the review and implementation of Real Estate acquisition and disposals pipeline. To ensure continuous implementation and strict application of accounting standards and operational control Any other duties that are deemed necessary that may occur from time to time. To be successful in this role you will have Part Qualified Accountant - ACCA, CIMA or ACA Management Accounting experience Clear and concise communicator with experience of working with colleagues at all levels Solid financial accounting skills, including ability to analyse and interpret variances Self-starter, deadline-driven and can work on own initiative. Client Focus driven with proven experience If you also had this, it would be great Fully Qualified Accountant - ACCA, CIMA or ACA Experience in a Financial Services environment Fund Accounting/Property Fund Accounting experience If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Full time
Fund Accountant Fund Accountant Swindon Permanent Hybrid Working Our financial services client is seeking to recruit a Fund Accountant into their well-established Real Estate and Infrastructure Operations Team. In your role, you will have responsibility for the production of monthly management accounts and management information, along with financial statements and VAT and Tax reporting. How you'll spend your time As a member of the Real Estate & Infrastructure Operations team, you will provide a key role in the financial accounting, statutory accounting, administration, and management reporting function for the fund(s) you are allocated to and to act in a supporting role on other funds within the Client Accounting Team.In this varied role, the Client Accounting team has multiple interactions with both clients, external parties (such as fund administrators and auditors) and internal team members, including key interactions with the Real Estate Investments team. The role will be sat within a team of up to 3 other Fund Accountants, reporting into a Deputy Client Accounting Manager and ultimately the Client Accounting Manager. To prepare monthly Management Accounts, including the analysis and reconciliation of Balance Sheet, Income Statement General Ledger items and completing Net Asset Value computations for communication to investors. To produce monthly Management Information, including Liquidity Forecasts. Coordination and control of quarterly investor / client communication ensuring completion within specified timescales. Provision of tax information to the relevant tax specialists and calculation of tax accruals. To complete the computation, general ledger reconciliation and on-line submission of quarterly VAT returns and payment of sums payable to HMRC (where applicable). To analyse loan covenant compliance and provide reporting to lenders (where applicable) To aid in the preparation of annual statutory Financial statements, including supporting documents/workings. To liaise with internal and external auditors to ensure audits are planned and executed accordingly, and financial statements are distributed to interested parties in accordance with required timescales. To aid in the review and implementation of Real Estate acquisition and disposals pipeline. To ensure continuous implementation and strict application of accounting standards and operational control Any other duties that are deemed necessary that may occur from time to time. To be successful in this role you will have Part Qualified Accountant - ACCA, CIMA or ACA Management Accounting experience Clear and concise communicator with experience of working with colleagues at all levels Solid financial accounting skills, including ability to analyse and interpret variances Self-starter, deadline-driven and can work on own initiative. Client Focus driven with proven experience If you also had this, it would be great Fully Qualified Accountant - ACCA, CIMA or ACA Experience in a Financial Services environment Fund Accounting/Property Fund Accounting experience If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Role Purpose The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree. This role plays a critical part in delivering a Mustard Tree Welcome a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact. You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity. Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree s mission to support people facing poverty and crisis. Key Competencies World Class Welcome and Customer Service Deliver and role model a Mustard Tree Welcome that is compassionate, trauma-informed, inclusive, and non-judgemental. Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging. Maintain a rota that provides reception and support coverage from 8am 4pm, ensuring accessibility for staff, volunteers, and members at all times. Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Proactive in Living and Sharing our Culture, Values and Behaviours Take ownership of maintaining a professional, organised, and calm reception environment at all times. Ensure the reception environment is welcoming, safe, and accessible. Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards. Courage in Problem Solving and Embracing Change to Meet Needs Identify areas for improvement and proactively implement solutions to enhance service delivery. Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments. Ensure systems and processes are used effectively to maintain a smooth, efficient service. Confident in Safeguarding and Incident Management Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately. Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents. Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation. Ensure confidentiality and data protection standards are upheld at all times. Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment. Skilled in Analysing Impact and Reporting Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop. Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need. Collect a minimum of 2 case studies per month to evidence impact and inform service development. Conduct monthly audits with the Service Manager to ensure high standards across: Data input and use of TreeSalt Paperwork accuracy and compliance Quality and consistency of the welcome experience Positive Management of Stakeholders, Partners and Supporters Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals. Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements. Insight in Finances and Expenditure Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable. Work with operational teams to manage stock given using the 40% gifting model in the community shop. Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes. Developing Accountability and Inspiring our Teams Lead, supervise, and motivate the Support teams, including volunteers. Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively. Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding. Identify skills gaps and ensure appropriate training and development, including: Motivational interviewing Trauma-informed practice Deliver consistent communication through: Daily morning briefing. Monthly team meetings and updates Delegate tasks effectively while maintaining overall accountability for team performance. General Work Duties Support Freedom trainees to develop skills and behaviours and feel part of the community. Work within health and safety guidelines and Mustard Tree policies and procedures Supporting other staff and departments and provide practical relief cover for workstreams. Take responsibility for professional development, attending training courses as required. Leading by example, embodying Mustard Tree values and represent the charity as required. Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting paper-lite practices. Other tasks and duties relevant to the role as required by the organisation.
May 22, 2026
Full time
Role Purpose The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree. This role plays a critical part in delivering a Mustard Tree Welcome a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact. You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity. Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree s mission to support people facing poverty and crisis. Key Competencies World Class Welcome and Customer Service Deliver and role model a Mustard Tree Welcome that is compassionate, trauma-informed, inclusive, and non-judgemental. Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging. Maintain a rota that provides reception and support coverage from 8am 4pm, ensuring accessibility for staff, volunteers, and members at all times. Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Proactive in Living and Sharing our Culture, Values and Behaviours Take ownership of maintaining a professional, organised, and calm reception environment at all times. Ensure the reception environment is welcoming, safe, and accessible. Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards. Courage in Problem Solving and Embracing Change to Meet Needs Identify areas for improvement and proactively implement solutions to enhance service delivery. Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments. Ensure systems and processes are used effectively to maintain a smooth, efficient service. Confident in Safeguarding and Incident Management Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately. Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents. Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation. Ensure confidentiality and data protection standards are upheld at all times. Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment. Skilled in Analysing Impact and Reporting Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop. Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need. Collect a minimum of 2 case studies per month to evidence impact and inform service development. Conduct monthly audits with the Service Manager to ensure high standards across: Data input and use of TreeSalt Paperwork accuracy and compliance Quality and consistency of the welcome experience Positive Management of Stakeholders, Partners and Supporters Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals. Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients. Support individuals to access services confidently through clear communication, reassurance, and effective signposting. Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements. Insight in Finances and Expenditure Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable. Work with operational teams to manage stock given using the 40% gifting model in the community shop. Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes. Developing Accountability and Inspiring our Teams Lead, supervise, and motivate the Support teams, including volunteers. Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively. Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding. Identify skills gaps and ensure appropriate training and development, including: Motivational interviewing Trauma-informed practice Deliver consistent communication through: Daily morning briefing. Monthly team meetings and updates Delegate tasks effectively while maintaining overall accountability for team performance. General Work Duties Support Freedom trainees to develop skills and behaviours and feel part of the community. Work within health and safety guidelines and Mustard Tree policies and procedures Supporting other staff and departments and provide practical relief cover for workstreams. Take responsibility for professional development, attending training courses as required. Leading by example, embodying Mustard Tree values and represent the charity as required. Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting paper-lite practices. Other tasks and duties relevant to the role as required by the organisation.
Senior Night Support Worker Stratford Lodge, Salisbury Full Time, Permanent Hours: 42 per week (will include working shifts and some weekend working) Salary £31,362.24 We are looking for an enthusiastic, committed Senior Night Support Worker who will be based at Stratford Lodge in Salisbury. Stratford Lodge is part of The Cambian Group, the UK's largest provider of specialist services in education, mental health rehabilitation and learning disabilities. Step into a role where your experience and leadership truly make a difference! Job role You will be an integral part of a motivated and caring team including Support Workers, Senior Support Workers, Deputy Manager and Registered Care Manager. As a key part of the dedicated teams we allocate to every young adult, you'll have a vital role in helping our residents learn and develop skills for life. This role involves enabling our young people to develop by providing physical and emotional support. The role is about working as part of a team to maintain a stable, happy and caring environment that puts the health, safety and welfare of our young people first. Important qualities of this role are being a good role model and conducting yourself in a professional manner at all times whilst on duty or representing the company at outside events. To be a mentor to Night Support Workers. In return, our new and improved training programmes will help you develop your professional skills. And you'll also learn from some of the most dedicated and inspirational people in our profession and, just like our residents, you will be learning all the time through our on-going mentoring and support. Person Specification: Qualification - Level 3 QCF certificate in Health and Social Care or equivalent qualification. Main Duties and Responsibilities To build good positive professional relationships with the young people and other staff at your establishment and throughout the Group and disengage from these appropriately. To do everything possible to maintain a safe, clean and enjoyable environment to live and work in, this will involve domestic duties. Know and actively promote young people's specific needs and help meet those needs in the most appropriate way following all relevant policies and procedures. To assist young people with their medical and welfare needs and to report as required. To administer needs to residents and be a part of the medical audit process as required. To monitor young people's condition by checking temperatures, respiration, weight and contribute to all linked record keeping in the Master Care Plan. To help our young people to maintain their personal cleanliness, general hygiene and appearance; this may include intimate care\invasive care as required when trained. To keep up to date with and actively promote a variety of all communication/information systems. To attend and take an active part in meetings as appropriate. Do everything possible to safeguard our young people from any form of abuse from staff, visitors or each other. Stratford Lodge Stratford Lodge is a specialist residential care home that aims to provide care and links to education for young adults aged 19 - 25 who have an Education, Health and Care Plan. The young adults we support will all have a diagnosis of both Autistic Spectrum Disorder, severe learning difficulties and other associated needs. Our young adults may display some behaviour that challenges. Stratford Lodge will create personalised plans for each individual focused on building life skills including; independence and access to vocational pathways where appropriate in a way that supports each individual to achieve their own personal best. Although Cambian are a sponsored employer, we are currently unable to offer sponsorship to any new candidates at this time. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.
May 22, 2026
Full time
Senior Night Support Worker Stratford Lodge, Salisbury Full Time, Permanent Hours: 42 per week (will include working shifts and some weekend working) Salary £31,362.24 We are looking for an enthusiastic, committed Senior Night Support Worker who will be based at Stratford Lodge in Salisbury. Stratford Lodge is part of The Cambian Group, the UK's largest provider of specialist services in education, mental health rehabilitation and learning disabilities. Step into a role where your experience and leadership truly make a difference! Job role You will be an integral part of a motivated and caring team including Support Workers, Senior Support Workers, Deputy Manager and Registered Care Manager. As a key part of the dedicated teams we allocate to every young adult, you'll have a vital role in helping our residents learn and develop skills for life. This role involves enabling our young people to develop by providing physical and emotional support. The role is about working as part of a team to maintain a stable, happy and caring environment that puts the health, safety and welfare of our young people first. Important qualities of this role are being a good role model and conducting yourself in a professional manner at all times whilst on duty or representing the company at outside events. To be a mentor to Night Support Workers. In return, our new and improved training programmes will help you develop your professional skills. And you'll also learn from some of the most dedicated and inspirational people in our profession and, just like our residents, you will be learning all the time through our on-going mentoring and support. Person Specification: Qualification - Level 3 QCF certificate in Health and Social Care or equivalent qualification. Main Duties and Responsibilities To build good positive professional relationships with the young people and other staff at your establishment and throughout the Group and disengage from these appropriately. To do everything possible to maintain a safe, clean and enjoyable environment to live and work in, this will involve domestic duties. Know and actively promote young people's specific needs and help meet those needs in the most appropriate way following all relevant policies and procedures. To assist young people with their medical and welfare needs and to report as required. To administer needs to residents and be a part of the medical audit process as required. To monitor young people's condition by checking temperatures, respiration, weight and contribute to all linked record keeping in the Master Care Plan. To help our young people to maintain their personal cleanliness, general hygiene and appearance; this may include intimate care\invasive care as required when trained. To keep up to date with and actively promote a variety of all communication/information systems. To attend and take an active part in meetings as appropriate. Do everything possible to safeguard our young people from any form of abuse from staff, visitors or each other. Stratford Lodge Stratford Lodge is a specialist residential care home that aims to provide care and links to education for young adults aged 19 - 25 who have an Education, Health and Care Plan. The young adults we support will all have a diagnosis of both Autistic Spectrum Disorder, severe learning difficulties and other associated needs. Our young adults may display some behaviour that challenges. Stratford Lodge will create personalised plans for each individual focused on building life skills including; independence and access to vocational pathways where appropriate in a way that supports each individual to achieve their own personal best. Although Cambian are a sponsored employer, we are currently unable to offer sponsorship to any new candidates at this time. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
May 22, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
Provide efficient travel coordination and administrative support to the Warranty Department. Ensure smooth field service operations, accurate data management, and effective use of systems including Salesforce, SAP, and Kronos. Act as deputy support when required and contribute to reporting, analysis, and continuous process improvement. Key Responsibilities Travel & Field Support Manage all travel arrangements for field and office teams (flights, hotels, visas, taxis, hire cars, baggage) Ensure compliance with company travel policy and approved suppliers Maintain staff travel documents and "Away List" for payroll tracking Produce and manage travel authorisation documents and itineraries Operational Support & Deputising Deputise for Warranty Field Service functions during absence of managers Support overseas coordination and urgent field service requirements Provide hospitality support for visitors and external stakeholders Data, Systems & Reporting Maintain accurate records in Salesforce, SAP, and customer databases Monitor and follow up warranty claims and support proactive resolution Administer CSI (Customer Satisfaction Index) reporting and analysis Maintain Warranty and Quality KPI presentations Support Distributor Service Bulletins (DSBs), mailshots, and response tracking Administration & Office Support Record and reconcile credit card expenses with receipts Manage document filing, archiving, and record storage (electronic and physical) Take meeting notes, distribute actions, and support communications Maintain absence, holiday, and sickness records via Kronos Provide general administrative support (emails, calls, documents, presentations) Compliance & Coordination Handle sensitive data including passports, customer records, and warranty information in line with confidentiality requirements Ensure adherence to company policies and procedures at all times Coordinate with internal departments, distributors, suppliers, customers, and field teams Essential Skills & Experience Fluent written and spoken English Strong numerical and data accuracy skills High-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Email, Internet research) Experience or ability to learn systems such as Salesforce, SAP, Kronos Strong organisational and document preparation skills Ability to work independently with minimal supervision Personal Attributes Highly organised with strong attention to detail Able to multitask and prioritise under pressure Flexible and responsive to urgent operational needs Proactive approach to improving processes and cost efficiency Professional communication skills (written and verbal) Working Environment Fast-paced, deadline-driven global support role Requires flexibility in working hours to support overseas operations Frequent interaction with internal teams, customers, distributors, and suppliers Must maintain a professional office environment at all times
May 20, 2026
Contractor
Provide efficient travel coordination and administrative support to the Warranty Department. Ensure smooth field service operations, accurate data management, and effective use of systems including Salesforce, SAP, and Kronos. Act as deputy support when required and contribute to reporting, analysis, and continuous process improvement. Key Responsibilities Travel & Field Support Manage all travel arrangements for field and office teams (flights, hotels, visas, taxis, hire cars, baggage) Ensure compliance with company travel policy and approved suppliers Maintain staff travel documents and "Away List" for payroll tracking Produce and manage travel authorisation documents and itineraries Operational Support & Deputising Deputise for Warranty Field Service functions during absence of managers Support overseas coordination and urgent field service requirements Provide hospitality support for visitors and external stakeholders Data, Systems & Reporting Maintain accurate records in Salesforce, SAP, and customer databases Monitor and follow up warranty claims and support proactive resolution Administer CSI (Customer Satisfaction Index) reporting and analysis Maintain Warranty and Quality KPI presentations Support Distributor Service Bulletins (DSBs), mailshots, and response tracking Administration & Office Support Record and reconcile credit card expenses with receipts Manage document filing, archiving, and record storage (electronic and physical) Take meeting notes, distribute actions, and support communications Maintain absence, holiday, and sickness records via Kronos Provide general administrative support (emails, calls, documents, presentations) Compliance & Coordination Handle sensitive data including passports, customer records, and warranty information in line with confidentiality requirements Ensure adherence to company policies and procedures at all times Coordinate with internal departments, distributors, suppliers, customers, and field teams Essential Skills & Experience Fluent written and spoken English Strong numerical and data accuracy skills High-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Email, Internet research) Experience or ability to learn systems such as Salesforce, SAP, Kronos Strong organisational and document preparation skills Ability to work independently with minimal supervision Personal Attributes Highly organised with strong attention to detail Able to multitask and prioritise under pressure Flexible and responsive to urgent operational needs Proactive approach to improving processes and cost efficiency Professional communication skills (written and verbal) Working Environment Fast-paced, deadline-driven global support role Requires flexibility in working hours to support overseas operations Frequent interaction with internal teams, customers, distributors, and suppliers Must maintain a professional office environment at all times
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writingUnderstanding the needs of BESD children including managing challenging behaviourIn-depth knowledge of 'Every Child Matters'Excellent organisational skillsAbility to motivate and enthuse staffCounselling SkillsTraining SkillsDrug
May 20, 2026
Full time
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writingUnderstanding the needs of BESD children including managing challenging behaviourIn-depth knowledge of 'Every Child Matters'Excellent organisational skillsAbility to motivate and enthuse staffCounselling SkillsTraining SkillsDrug
Deputy Client Accounting Manager Your role will be to provide financial accounting, management reporting, statutory reporting and an administration function for real estate funds. To help supervise up to three individuals, who are responsible for the accounting function, ensuring timely and accurate delivery of related tasks and to act in an advisory and supportive capacity. The role sits within the Real Estate and Infrastructure Operations Team. How you'll spend your time To deputise for the Client Accounting Manager and aid in the control and supervision of a team of Fund Accountants. This includes recruitment and training where required. To help supervise up to three individuals with responsibility for management of up to two direct reports, including performance appraisals. The review and sign off of NAV valuations on the Property Fund. To review Net Asset Value computations for communication to investors and monthly Management Accounts, including the analysis and reconciliation of Balance Sheet and Income Statement General Ledger items. The preparation of supporting documents/workings and liaison with internal and external auditors. To review and sign off annual statutory financial statements. To review and sign off MSCI data and Management Information, including liquidity forecasts. To review quarterly VAT Returns, general ledger reconciliations, and submission to H M Revenue & Customs. To review CGT and capital allowance computations. To review the performance statistics with reconciliation to published industry benchmarks (MSCI), unit price movements and valuation movements. To provide management information required for Board papers, ensuring timeliness and accuracy of data as per agreed timescales. To administer and account for property purchases and sales, including monitoring the VAT treatment of transactions, VAT options to tax, lawyer liaison, liaising with CTI treasury, and provision of Capital Allowance information. Providing Fund updates to the Fund Manager, including adherence to investment restrictions. Ensure continuous implementation and strict application of accounting standards and operational controls. Act as a client relationship manager, including liaising with the client, the preparation of the bi-annual client relationship meeting pack and adherence to client restrictions. To be successful in this role you will have Part/Fully Qualified Accountant - CA, ACA, ACCA or CIMA Management Accounting experience Experience in managing and motivating direct reports Self-starter, deadline-driven and can work on own initiative. Solid financial accounting skills, including ability to analyse and interpret variances Clear and concise communicator with experience of working with colleagues at all levels Client Focus driven with proven experience Advanced Excel skills If you also had this, it would be great Experience in a Financial Services environment Fund Accounting/Real Asset Fund Accounting experience Experience with Horizon not essential but beneficial. Other accounting system experience is useful. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
Deputy Client Accounting Manager Your role will be to provide financial accounting, management reporting, statutory reporting and an administration function for real estate funds. To help supervise up to three individuals, who are responsible for the accounting function, ensuring timely and accurate delivery of related tasks and to act in an advisory and supportive capacity. The role sits within the Real Estate and Infrastructure Operations Team. How you'll spend your time To deputise for the Client Accounting Manager and aid in the control and supervision of a team of Fund Accountants. This includes recruitment and training where required. To help supervise up to three individuals with responsibility for management of up to two direct reports, including performance appraisals. The review and sign off of NAV valuations on the Property Fund. To review Net Asset Value computations for communication to investors and monthly Management Accounts, including the analysis and reconciliation of Balance Sheet and Income Statement General Ledger items. The preparation of supporting documents/workings and liaison with internal and external auditors. To review and sign off annual statutory financial statements. To review and sign off MSCI data and Management Information, including liquidity forecasts. To review quarterly VAT Returns, general ledger reconciliations, and submission to H M Revenue & Customs. To review CGT and capital allowance computations. To review the performance statistics with reconciliation to published industry benchmarks (MSCI), unit price movements and valuation movements. To provide management information required for Board papers, ensuring timeliness and accuracy of data as per agreed timescales. To administer and account for property purchases and sales, including monitoring the VAT treatment of transactions, VAT options to tax, lawyer liaison, liaising with CTI treasury, and provision of Capital Allowance information. Providing Fund updates to the Fund Manager, including adherence to investment restrictions. Ensure continuous implementation and strict application of accounting standards and operational controls. Act as a client relationship manager, including liaising with the client, the preparation of the bi-annual client relationship meeting pack and adherence to client restrictions. To be successful in this role you will have Part/Fully Qualified Accountant - CA, ACA, ACCA or CIMA Management Accounting experience Experience in managing and motivating direct reports Self-starter, deadline-driven and can work on own initiative. Solid financial accounting skills, including ability to analyse and interpret variances Clear and concise communicator with experience of working with colleagues at all levels Client Focus driven with proven experience Advanced Excel skills If you also had this, it would be great Experience in a Financial Services environment Fund Accounting/Real Asset Fund Accounting experience Experience with Horizon not essential but beneficial. Other accounting system experience is useful. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota' YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
May 20, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota' YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
General Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. General Manager - London Venues You'll report to the Business Manager for London. You will be responsible for: Deputy General Manager, Technical Heads of Department, Sales & Ticketing Manager. This is your opportunity to manage one of our prestigious theatres in the heart of London's West End. Managing, motivating, and developing the staff within the theatre is a crucial part of this role, ensuring clarity of direction and delivery of business priorities. Ultimately reporting to the Business Director for London, you will be responsible for the Profit & Loss statement for the venue and for the management of all commercial and operational activities that deliver a successful and profitable outcome for the Theatre. To be successful in this role you will need to demonstrate a thorough understanding of the commercial theatre business. You will have strong financial and commercial skills and be able to articulate and implement the actions required to deliver sustained profits and growth potential. Excellent with people, you will understand the needs of the business, your team, and customers, and be able to balance and manage conflicting priorities effectively. You will be a team player, knowing when to direct, when to support and when to provide hands on assistance. The producer experience is at the heart of what we do, and you will be the key player in creating a welcoming and collaborative environment for visiting productions, where shared goals are the driving force to achieving success. This is a role that demands the ability to operate in a fast-changing environment, where efficiency and effectiveness are paramount. You will be flexible, a good problem solver and able to think and act independently. In addition, you must demonstrate an appetite for challenging the status quo and making change happen, whilst working within the policies and procedures of a large, multi-site, international organisation. Key responsibilities Financial and Commercial To exercise effective financial control and reporting on the venue including monthly financial reconciliations, settlements, and the timely processing of purchase orders, deliveries, and invoices. Working with the venue's Finance Business Partner, to create the annual budget for the venue and be responsible for achieving the targets set within it, regularly reporting to key stakeholders throughout the year. To maximise revenue streams and ensure overheads are in line with the budget and monitored accordingly. To oversee and ensure the effectiveness of the stock management system to maintain positive margin variance. Customer To always lead by example and empower the venue team to give an unrivalled customer experience to audience and producer alike, by delivering world class customer service. To maximise retail opportunities by leading on initiatives and driving and implementing new ideas. Encourage creative thinking in Customer Experience department. To ensure the venue has a proactive approach to delivering an inclusive and accessible experience to a diverse audience base. To act as an ambassador for ATG. To duty manage performances, including evenings and weekends. People Management To line manage the Deputy General Manager and Heads of Department, including Technical and Sales & Ticketing Heads of Department. To lead with any recruitment for the above roles, and to work with the Deputy General Manager and Heads of Department in delivering all staff inductions, scheduling, training and performance management. To motivate, lead and develop your team, with the ability to succession plan. To create a meritocratic working environment where a culture of excellent performance is embedded throughout the team. To set and maintain effective and efficient communication channels with the whole venue team and other key personnel, as well as external stakeholders. To effectively oversee all HR processes in the venue, paying due diligence to Union agreements. Building and Risk Management To ensure all fire safety, security, and counter terrorism, building checks, risk assessments and first aid procedures are always in place and in accordance with the license. To be responsible for the venue's repair and maintenance spend, liaising closely with ATG's central Property and Facilities Management departments. To utilise the in-house technical teams and external contactors in ensuring the building and its system are well maintained and operational. To develop and oversee the delivery of a rolling maintenance program, ensuring upkeep of the venue remains at an excellent standard. To act as a custodian and take pride in the theatre, ensuring the building is welcoming, safe, and fully operational, as well as reflecting the ATG brand positively. To ensure the venue meets its environmental goals though staff engagement and encouragement, attention to detail, information sharing and leading by example. To act as a first aider, and to undertake any other safety training as deemed appropriate to the role. To ensure the timely and thorough reporting and investigation of accidents and incidents. To be the Designated Premises Supervisor (DPS) for the venue. Relationships To lead on building a positive and dynamic relationships between ATG, the resident producer and any external clients. To engage, lead and support all departments in the delivery of the ATG's visions and values. To build and develop a constructive relationship with central ATG services, the local business community and key external stakeholders whilst acting as an ambassador for the venue. To build a positive relationship with Union representatives. Your skills, qualities, and experience If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Previous experience working in a management capacity; 3 years + is preferred Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose Evidence of a passion for delivering sophisticated and high-quality customer service in a busy environment Ability to manage and develop internal and external relationships at all levels Skills in developing people with a track record in training delivery Ability to work smartly with proven skills in problem-solving, and budget management A highly organised and flexible approach with the ability to plan and prioritise a varied workload, meet deadlines and ambitious targets The ability to work collaboratively, write reports, make presentations, and chair meetings Excellent IT skills, including advanced use of Office 365, including Word and Excel Desirable Personal licence holder Knowledge of ticketing and retail systems A genuine interest in the live entertainment industry, with some relevant work experience Holder of an appropriate management qualification Health and Safety qualification/experience About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens . click apply for full job details
May 19, 2026
Full time
General Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. General Manager - London Venues You'll report to the Business Manager for London. You will be responsible for: Deputy General Manager, Technical Heads of Department, Sales & Ticketing Manager. This is your opportunity to manage one of our prestigious theatres in the heart of London's West End. Managing, motivating, and developing the staff within the theatre is a crucial part of this role, ensuring clarity of direction and delivery of business priorities. Ultimately reporting to the Business Director for London, you will be responsible for the Profit & Loss statement for the venue and for the management of all commercial and operational activities that deliver a successful and profitable outcome for the Theatre. To be successful in this role you will need to demonstrate a thorough understanding of the commercial theatre business. You will have strong financial and commercial skills and be able to articulate and implement the actions required to deliver sustained profits and growth potential. Excellent with people, you will understand the needs of the business, your team, and customers, and be able to balance and manage conflicting priorities effectively. You will be a team player, knowing when to direct, when to support and when to provide hands on assistance. The producer experience is at the heart of what we do, and you will be the key player in creating a welcoming and collaborative environment for visiting productions, where shared goals are the driving force to achieving success. This is a role that demands the ability to operate in a fast-changing environment, where efficiency and effectiveness are paramount. You will be flexible, a good problem solver and able to think and act independently. In addition, you must demonstrate an appetite for challenging the status quo and making change happen, whilst working within the policies and procedures of a large, multi-site, international organisation. Key responsibilities Financial and Commercial To exercise effective financial control and reporting on the venue including monthly financial reconciliations, settlements, and the timely processing of purchase orders, deliveries, and invoices. Working with the venue's Finance Business Partner, to create the annual budget for the venue and be responsible for achieving the targets set within it, regularly reporting to key stakeholders throughout the year. To maximise revenue streams and ensure overheads are in line with the budget and monitored accordingly. To oversee and ensure the effectiveness of the stock management system to maintain positive margin variance. Customer To always lead by example and empower the venue team to give an unrivalled customer experience to audience and producer alike, by delivering world class customer service. To maximise retail opportunities by leading on initiatives and driving and implementing new ideas. Encourage creative thinking in Customer Experience department. To ensure the venue has a proactive approach to delivering an inclusive and accessible experience to a diverse audience base. To act as an ambassador for ATG. To duty manage performances, including evenings and weekends. People Management To line manage the Deputy General Manager and Heads of Department, including Technical and Sales & Ticketing Heads of Department. To lead with any recruitment for the above roles, and to work with the Deputy General Manager and Heads of Department in delivering all staff inductions, scheduling, training and performance management. To motivate, lead and develop your team, with the ability to succession plan. To create a meritocratic working environment where a culture of excellent performance is embedded throughout the team. To set and maintain effective and efficient communication channels with the whole venue team and other key personnel, as well as external stakeholders. To effectively oversee all HR processes in the venue, paying due diligence to Union agreements. Building and Risk Management To ensure all fire safety, security, and counter terrorism, building checks, risk assessments and first aid procedures are always in place and in accordance with the license. To be responsible for the venue's repair and maintenance spend, liaising closely with ATG's central Property and Facilities Management departments. To utilise the in-house technical teams and external contactors in ensuring the building and its system are well maintained and operational. To develop and oversee the delivery of a rolling maintenance program, ensuring upkeep of the venue remains at an excellent standard. To act as a custodian and take pride in the theatre, ensuring the building is welcoming, safe, and fully operational, as well as reflecting the ATG brand positively. To ensure the venue meets its environmental goals though staff engagement and encouragement, attention to detail, information sharing and leading by example. To act as a first aider, and to undertake any other safety training as deemed appropriate to the role. To ensure the timely and thorough reporting and investigation of accidents and incidents. To be the Designated Premises Supervisor (DPS) for the venue. Relationships To lead on building a positive and dynamic relationships between ATG, the resident producer and any external clients. To engage, lead and support all departments in the delivery of the ATG's visions and values. To build and develop a constructive relationship with central ATG services, the local business community and key external stakeholders whilst acting as an ambassador for the venue. To build a positive relationship with Union representatives. Your skills, qualities, and experience If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Previous experience working in a management capacity; 3 years + is preferred Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose Evidence of a passion for delivering sophisticated and high-quality customer service in a busy environment Ability to manage and develop internal and external relationships at all levels Skills in developing people with a track record in training delivery Ability to work smartly with proven skills in problem-solving, and budget management A highly organised and flexible approach with the ability to plan and prioritise a varied workload, meet deadlines and ambitious targets The ability to work collaboratively, write reports, make presentations, and chair meetings Excellent IT skills, including advanced use of Office 365, including Word and Excel Desirable Personal licence holder Knowledge of ticketing and retail systems A genuine interest in the live entertainment industry, with some relevant work experience Holder of an appropriate management qualification Health and Safety qualification/experience About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens . click apply for full job details
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Basildon. This role is working full time 40 hours per week and you must have the flexibility to work our full opening hours. We are particularly excited to receive applications from anyone with a Gambling, Leisure or Hospitality Management background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of leading, and coaching a team to deliver exceptional customer service Applicants must be 18+
May 19, 2026
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Basildon. This role is working full time 40 hours per week and you must have the flexibility to work our full opening hours. We are particularly excited to receive applications from anyone with a Gambling, Leisure or Hospitality Management background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of leading, and coaching a team to deliver exceptional customer service Applicants must be 18+
Barchester Healthcare
Marshland St. James, Cambridgeshire
ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 19, 2026
Full time
ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Bristol Fishponds. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £35,000 p/a depending on experience. This role requires mobility and the ability to cover other sites across the South West so please ensure you have this level of flexibility and mobility. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
May 18, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Bristol Fishponds. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £35,000 p/a depending on experience. This role requires mobility and the ability to cover other sites across the South West so please ensure you have this level of flexibility and mobility. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
May 17, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
Army Cadet Charitable Trust UK
Betws-y-coed, Gwynedd
About This Job This is an exciting role within the Army Cadet Adventurous Training team responsible for ensuring all support elements are in place to facilitate the AT service for the Army Cadets and Combined Cadet Force. We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team to assist with strategic planning, budget management and HR matters. You will line manage the CCAT Facilities and Logistics Officers. In conjunction with the CCAT Training Officer you will support the Centre Managers with planning and delivery of courses and expeditions. From time to time, you will be required to deputise for the Head of AT or the Centre Managers which may involve travel throughout the UK and overseas, working some evenings, bank holidays and weekends. Essential Skills Good level of general education (English, Maths and IT). Hold a level 3 qualification in leadership and management. UK driving licence (Cat B). Experience of managing a small team. Exceptional IT skills and extensive use of MS365. Experience of organising events, working with internal and external partners. Experience of supporting and mentoring. Demonstrable success in establishing effective working relationships across a range of organisations at all levels. Excellent written and verbal communication skills. Personal credibility, enthusiasm, flexibility, resilience and innovation. Please refer to the attached Job Description for further information. Our charity ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience. We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support. We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other s lives. Who we are By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity s work in pursuit of its charitable aims. The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role. What we can offer you In addition to your salary, we offer all staff: Flexible working arrangements (you agree a working pattern with your line manager). The ability to work both from home and from our Capel Curig office. Personal Accident Insurance, including loss of earnings cover and death benefit. 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff). A contributory pension scheme (you contribute at least 5% and we will contribute 10%). Good leave allowances (which are offered pro-rata for part time staff): o 20 days annual leave plus Bank Holidays. o Additional privilege leave, on set days each year, such as between Christmas and New Year. o An additional five days of volunteering leave. Support for qualifications and personal development. Employee Assistance Programme. Season ticket loan. Railcard (if you are eligible) A caring and supportive team environment. How to apply Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 31st May 2026. Interviews will be held in person during the week commencing Monday 15th June 2026. While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process. Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
May 16, 2026
Full time
About This Job This is an exciting role within the Army Cadet Adventurous Training team responsible for ensuring all support elements are in place to facilitate the AT service for the Army Cadets and Combined Cadet Force. We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team to assist with strategic planning, budget management and HR matters. You will line manage the CCAT Facilities and Logistics Officers. In conjunction with the CCAT Training Officer you will support the Centre Managers with planning and delivery of courses and expeditions. From time to time, you will be required to deputise for the Head of AT or the Centre Managers which may involve travel throughout the UK and overseas, working some evenings, bank holidays and weekends. Essential Skills Good level of general education (English, Maths and IT). Hold a level 3 qualification in leadership and management. UK driving licence (Cat B). Experience of managing a small team. Exceptional IT skills and extensive use of MS365. Experience of organising events, working with internal and external partners. Experience of supporting and mentoring. Demonstrable success in establishing effective working relationships across a range of organisations at all levels. Excellent written and verbal communication skills. Personal credibility, enthusiasm, flexibility, resilience and innovation. Please refer to the attached Job Description for further information. Our charity ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience. We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support. We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other s lives. Who we are By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity s work in pursuit of its charitable aims. The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role. What we can offer you In addition to your salary, we offer all staff: Flexible working arrangements (you agree a working pattern with your line manager). The ability to work both from home and from our Capel Curig office. Personal Accident Insurance, including loss of earnings cover and death benefit. 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff). A contributory pension scheme (you contribute at least 5% and we will contribute 10%). Good leave allowances (which are offered pro-rata for part time staff): o 20 days annual leave plus Bank Holidays. o Additional privilege leave, on set days each year, such as between Christmas and New Year. o An additional five days of volunteering leave. Support for qualifications and personal development. Employee Assistance Programme. Season ticket loan. Railcard (if you are eligible) A caring and supportive team environment. How to apply Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 31st May 2026. Interviews will be held in person during the week commencing Monday 15th June 2026. While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process. Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
May 15, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
Hours - 37.5 hours average per week on a 6-week rolling rota, working 8 am - 5 pm including weekends and bank holidays. Role Purpose: To support the Centre Manager to promote the mission, vision and values of the organisation, working with the organisations Core Principles. Ensuring quality standards, so that all dogs are cared for as outlined in our Dog Welfare policies. In addition, support the Centre staff and volunteers to maximise their skills for the benefit of the dogs in our care. To identify problem behaviours, whilst also assessing risk and welfare in relation to dogs and lead the work with these dogs to change their behaviour, with an aim to secure them the best chance of a successful transition to a home. Taking the lead in setting training and behaviour plans, working with the management team to ensure they are delivered. To support dogs, where it is necessary to receive veterinary support when related to behaviour. To take responsibility for those dogs in Special Measures or referral who require significant support and behaviour modification and in addition, when necessary and appropriate, make welfare and risk led recommendations. To support dogs in our communities, to strive to reduce relinquishment. To support all staff and volunteers to further develop skills in dog behaviour and training. Sharing knowledge and supporting prospective adopters or members of the public. Work as part of the Centre Trainer peer group, supporting all Jerry Green Centres, to share best practice and knowledge and where required attend other centres to support peers. In addition, support project work where required. Key Relationships: Internal Contacts - Centre Manager; Deputy/Assistant Managers; Dog Welfare Assistants; Volunteers; Centre Trainers; Fundraising & Comms; Central Office; Vets External contacts - Adopters; fosterers; public; vets; behaviourists; trainers; local authorities; other rescues Key Outputs & Tasks: Work with the Management Team to support and advise on the suitability of dogs for behaviour modification, develop and deliver Jerry Green Dog Rescue behaviour plans. If required, care for all dogs at the centre in an appropriate and welfare friendly manner, to include preparation of kennels, grooming, feeding, exercise and administration of medication as required. Ensure the highest standards of customer care are delivered to all centre visitors and contacts by presenting a professional and friendly approach. Provide centre staff and volunteers with on-going training in areas such as dog behaviour, training and welfare. Help develop Dog Welfare Assistant knowledge to promote dogs through Meet&Match . Support fosterers and adopters before and after adoption. Facilitate good teamwork, contribute to training programmes and connect with other organisations. Engage in talks, website and newsletter articles; promote work on social media. Maintain accurate and up-to-date dog management database records. Support fundraising, publicity and education events. Essential Knowledge, Skills, and Experience: Degree qualified or extensive experience in rescue with significant, relevant CPD. Qualified to National Diploma, NVQ2 or equivalent in animal care/welfare. Experience working with dogs to modify or change behaviour. Ability to actively contribute to welfare policy, standards and procedures. Strong administrative skills and accurate record keeping. Customer care experience including Meet & Match . Excellent communication skills and IT competency. How you ll work in line with our Values: Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work. You understand what our adopters, fosterers, supporters and wider community need from us. You are a great communicator warm, honest, clear and supportive and you leave people feeling reassured, informed and valued. You help create an environment where staff, volunteers and members of the public feel confident, welcome and able to ask for guidance. Through your professional behaviour and communication, you help make each centre a hub of kindness, welfare expertise and positive outcomes for dog. Kindness Create a welcoming, supportive and respectful environment for dogs, colleagues, volunteers, adopters and visitors. Demonstrate kindness through patient, welfare led training approaches and empathetic support for those seeking advice about dog behaviour or adoption. Purposeful Work with clear intent and efficiency, ensuring behaviour assessments, training plans and welfare actions are delivered to a high standard and in line with organisational policies and priorities. Use your behavioural expertise purposefully to support successful rehoming, reduce relinquishment, and improve the welfare and outcomes for dogs across the organisation. Compassion Act as a compassionate ambassador for Jerry Green Dog Rescue, promoting our mission to support dogs through rescuing, rehabilitation and rehoming. Encourage a compassionate culture within the centre supporting colleagues and volunteers, recognising emotional challenges within the role, and helping adopters and the public with empathy and understanding. Honesty Operate with transparency, integrity and professionalism, ensuring behaviour recommendations, welfare decisions and adopter guidance are ethical, accurate and evidence based. Promote a psychologically safe working environment where colleagues and volunteers feel able to share concerns, ask questions and learn openly Key Performance Indicators: To be developed in line with Centre and organisational objectives. Date Job Description Prepared: March 2026 This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.
May 14, 2026
Full time
Hours - 37.5 hours average per week on a 6-week rolling rota, working 8 am - 5 pm including weekends and bank holidays. Role Purpose: To support the Centre Manager to promote the mission, vision and values of the organisation, working with the organisations Core Principles. Ensuring quality standards, so that all dogs are cared for as outlined in our Dog Welfare policies. In addition, support the Centre staff and volunteers to maximise their skills for the benefit of the dogs in our care. To identify problem behaviours, whilst also assessing risk and welfare in relation to dogs and lead the work with these dogs to change their behaviour, with an aim to secure them the best chance of a successful transition to a home. Taking the lead in setting training and behaviour plans, working with the management team to ensure they are delivered. To support dogs, where it is necessary to receive veterinary support when related to behaviour. To take responsibility for those dogs in Special Measures or referral who require significant support and behaviour modification and in addition, when necessary and appropriate, make welfare and risk led recommendations. To support dogs in our communities, to strive to reduce relinquishment. To support all staff and volunteers to further develop skills in dog behaviour and training. Sharing knowledge and supporting prospective adopters or members of the public. Work as part of the Centre Trainer peer group, supporting all Jerry Green Centres, to share best practice and knowledge and where required attend other centres to support peers. In addition, support project work where required. Key Relationships: Internal Contacts - Centre Manager; Deputy/Assistant Managers; Dog Welfare Assistants; Volunteers; Centre Trainers; Fundraising & Comms; Central Office; Vets External contacts - Adopters; fosterers; public; vets; behaviourists; trainers; local authorities; other rescues Key Outputs & Tasks: Work with the Management Team to support and advise on the suitability of dogs for behaviour modification, develop and deliver Jerry Green Dog Rescue behaviour plans. If required, care for all dogs at the centre in an appropriate and welfare friendly manner, to include preparation of kennels, grooming, feeding, exercise and administration of medication as required. Ensure the highest standards of customer care are delivered to all centre visitors and contacts by presenting a professional and friendly approach. Provide centre staff and volunteers with on-going training in areas such as dog behaviour, training and welfare. Help develop Dog Welfare Assistant knowledge to promote dogs through Meet&Match . Support fosterers and adopters before and after adoption. Facilitate good teamwork, contribute to training programmes and connect with other organisations. Engage in talks, website and newsletter articles; promote work on social media. Maintain accurate and up-to-date dog management database records. Support fundraising, publicity and education events. Essential Knowledge, Skills, and Experience: Degree qualified or extensive experience in rescue with significant, relevant CPD. Qualified to National Diploma, NVQ2 or equivalent in animal care/welfare. Experience working with dogs to modify or change behaviour. Ability to actively contribute to welfare policy, standards and procedures. Strong administrative skills and accurate record keeping. Customer care experience including Meet & Match . Excellent communication skills and IT competency. How you ll work in line with our Values: Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work. You understand what our adopters, fosterers, supporters and wider community need from us. You are a great communicator warm, honest, clear and supportive and you leave people feeling reassured, informed and valued. You help create an environment where staff, volunteers and members of the public feel confident, welcome and able to ask for guidance. Through your professional behaviour and communication, you help make each centre a hub of kindness, welfare expertise and positive outcomes for dog. Kindness Create a welcoming, supportive and respectful environment for dogs, colleagues, volunteers, adopters and visitors. Demonstrate kindness through patient, welfare led training approaches and empathetic support for those seeking advice about dog behaviour or adoption. Purposeful Work with clear intent and efficiency, ensuring behaviour assessments, training plans and welfare actions are delivered to a high standard and in line with organisational policies and priorities. Use your behavioural expertise purposefully to support successful rehoming, reduce relinquishment, and improve the welfare and outcomes for dogs across the organisation. Compassion Act as a compassionate ambassador for Jerry Green Dog Rescue, promoting our mission to support dogs through rescuing, rehabilitation and rehoming. Encourage a compassionate culture within the centre supporting colleagues and volunteers, recognising emotional challenges within the role, and helping adopters and the public with empathy and understanding. Honesty Operate with transparency, integrity and professionalism, ensuring behaviour recommendations, welfare decisions and adopter guidance are ethical, accurate and evidence based. Promote a psychologically safe working environment where colleagues and volunteers feel able to share concerns, ask questions and learn openly Key Performance Indicators: To be developed in line with Centre and organisational objectives. Date Job Description Prepared: March 2026 This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.
ABOUT THE ROLE As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 0854
Oct 09, 2025
Full time
ABOUT THE ROLE As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 0854
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Oct 08, 2025
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. 5432
Oct 08, 2025
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. 5432
