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To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23392 The Skills You'll Need: Fluent in Cantonese or Mandarin, IT operations related experience. Your New Salary: Up to £54k, depending on experience. Perm Start: ASAP Working hours : Morning shift 8:30am to 4:30pm (80% in the office per month) Normal shift 9.00am to 5.00pm (80% in the office per month) Night shift 2:30pm to 10:30pm (WFH for the whole week) IT Operator - Summary: Provide support to the daily operations. Ensure systems run smoothly, report and fix problems. Deal with user requests and provide first level of services in Help-desk. Produce daily reports, confirmations and statements to users. Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket. Perform routine IT operational tasks across both early and late shift schedules. Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets. Involve in system infrastructure maintenance, configuring and updating. Identify and escalate infrastructure issues from reports. IT Operator - What You'll be Doing: Process T24 and satellite systems maintenance, user support. IT Infrastructure, Data Warehouse. People Effectively liaise with staff from IT and other departments Communicate with vendors and contractors Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity. Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work. IT Operator - The Skills You'll Need to Succeed: Qualification requirement: BSc in Computer Science Able to act swiftly to urgent situations, such as power cut and system failure Able to work alone as well as part of team Good knowledge of Microsoft products Good problem solving skills Good organisational skill Good communication skills Maintaining and configuring Microsoft servers Maintaining and configuring Linux servers Basic programming and scripting skills Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role Business Development Manager The Role As a Business Development Manager at Panda, you ll play a key role in driving new customer growth across your territory. This is a field-based sales role focused on prospecting, building pipeline, winning new business and developing the accounts you bring on board. You ll be out in the market speaking directly with businesses, identifying opportunities, presenting Panda s waste and recycling solutions, and closing deals that support long-term customer partnerships. With a structured training programme, clear targets and strong commission potential, this is a great opportunity for someone who enjoys a results-driven sales environment. This Business Development Manager role would suit a confident, resilient and commercially minded salesperson who is motivated by targets, commission and career progression. What You ll Be Doing Proactively generate new business through door-to-door B2B canvassing within your territory Build and manage a strong pipeline of prospective customers Book and attend appointments with key decision-makers to present Panda s services Clearly explain the features, advantages and benefits of Panda s waste and recycling solutions Manage inbound enquiries assigned to you and convert opportunities effectively Upsell and cross-sell additional services, including shredding, hazardous waste and national solutions Pre-qualify opportunities to ensure strong business fit and successful credit approval Complete client site risk assessments and site audits accurately Support the smooth onboarding and implementation of new customer services Maintain accurate and timely CRM updates in line with sales reporting standards Monitor competitor activity and market trends across your territory Attend regional networking events to promote Panda and generate new opportunities Complete weekly KPI reporting and attend regular sales meetings Work closely with Sales Admin, Service and Operations teams to ensure a positive customer experience Manage your diary effectively and respond to helpdesk queries within agreed SLAs About You You ll be a tenacious and positive sales professional who enjoys hunting for new business and creating opportunities from the ground up. You ll be comfortable working independently in the field, while also contributing to a wider sales team. You ll bring energy, resilience and a competitive mindset, with the confidence to approach new customers, ask the right questions and close deals. What We re Looking For Proven success in B2B sales, ideally selling service contracts Confidence with door-to-door canvassing and appointment booking Experience in telemarketing, outbound prospecting or lead generation A strong track record of working to targets and KPIs Motivation to earn commission and grow your sales career Strong organisation, communication and diary management skills Confident user of MS Outlook, Word and Excel Waste industry experience would be advantageous, but is not essential Full UK driving licence Why Join Panda? This is a great opportunity for an ambitious Business Development Manager who wants to join a growing business with strong customer relationships, genuine progression opportunities and the chance to directly influence commercial growth. At Panda, you ll be joining a business focused on sustainability, service and long-term partnerships, with the support and structure to help high performers succeed. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Client Response Team Operator Location: Haydock Salary: £27,500 per annum Our client, Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they deliver both reactive and planned engineering services nationwide. This is a fantastic opportunity to join a well-established FM business. The Role As a Client Response Team Operator, you ll be the first point of contact for incoming maintenance and repair requests, ensuring a fast and effective response for a range of clients across the UK. You ll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system to schedule engineers and contractors efficiently. Monitor and report on open jobs, ensuring all works meet contractual KPIs and SLAs. Build and maintain strong internal and external relationships. Follow up with clients to ensure satisfaction and continuous improvement. Represent the company professionally at all times and uphold its reputation for quality service. Skills & Experience Confident communicator with strong customer service and relationship-building skills. Excellent multitasking and organisational abilities with attention to detail. Experience in a helpdesk, call handling, or FM service coordination role is highly desirable. Good IT skills, including Microsoft Office and CAFM systems. Knowledge of SLA/KPI management and compliance procedures is an advantage. Calm under pressure, proactive in solving problems, and able to work independently. An understanding of engineering or building maintenance services would be beneficial. What s in It for You Opportunity to work with a respected FM provider with diverse, nationwide contracts. A supportive, fast-paced environment where your input makes a real difference. Long-term career prospects within a growing business that values its people.

We're looking for a Handyperson to join our Ministry of Justice team based in Ipswich and surrounding areas. Location: Ipswich and surrounding areas Hours: 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. We're excited to welcome a skilled Handyperson to join our Facilities Management team. You'll play a vital role in supporting the delivery of hard and technical services for our prestigious client, the Ministry of Justice. This mobile position offers the opportunity to work across the National Probation Service Estate in London, providing both planned and reactive maintenance to ensure facilities run smoothly and efficiently. What will you be responsible for? As a Handyperson, you'll be working within the Facilities Management team, supporting them in maintaining high standards across our client's properties. Your day to day will include: Carrying out general repairs including fixing carpeting, hanging items, patching paintwork, and resolving minor drain blockages Managing toilet seat replacements, door handle repairs, and fixing loose hinges and fittings Completing planned preventative maintenance and updating systems accordingly Responding to reactive calls from the helpdesk and conducting daily site inspections Collaborating with colleagues and contractors whilst maintaining excellent communication with site users What are we looking for? This role of Handyperson is great for you if: You have previous experience in a similar general maintenance role within occupied properties You hold relevant industry qualifications, including a CSCS card and Working at Height certification You possess excellent communication skills and a proactive approach to problem-solving You have experience within Building Services, Facilities Management, or Property Maintenance You hold a full UK driving licence and are willing to participate in the on-call rota (1 week in 4) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .

Service Support & Help Desk Officer Location: Hybrid (Sheffield Centre + Remote) Contract: Interim Hours: 37 hours per week, Monday-Friday, 9am-5pm (Flexible) Pay: £13.69 to £15 per hour PAYE Join our client in their City Futures team as a Service Support & Help Desk Officer. This role is ideal for someone proactive and detail-oriented, ready to act as the first point of contact for property-related enquiries, supporting the management of commercial estates and surplus assets. Day-to-day of the role: Handle and respond to incoming enquiries via email, phone, and online systems. Act as the first point of contact for property and land-related queries. Triage and assess requests, extracting key information. Log, track, and allocate enquiries to the appropriate teams. Maintain accurate records across internal systems. Support the reduction of enquiry backlogs. Provide general coordination and administrative support. Required Skills & Qualifications: Strong organisational and coordination skills. Excellent attention to detail and accuracy. Ability to manage and prioritise a high volume of enquiries. Confident using IT systems and databases. Strong communication skills. Desirable: Experience in a help desk, service desk, or coordination role. Background in property, estates, or facilities management. Benefits: Hybrid working model with a minimum of 1 day per week in the Sheffield office. Option for additional office-based working if preferred. Full training and support provided. Opportunity to join a well-established, income-generating service. Strong development potential within the team. Possibility of contract extension or permanent opportunities. To apply for the Service Support & Help Desk Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

C# Developer Role - Hybrid / Liverpool street - 6 month Contract - Banking Role - C# Developer (T/SQL, PL/SQL) Duration - 6 months with very likely extension Location - Hybrid / Liverpool Street (London) - 3 days per week in a Liverpool Street office Rate - 690 per day (Inside IR35) Tech Stack C# SQL Oracle Tasks Tasks include understanding business requirements, designing applications, business data analysis, programming in Visual C#.NET using both Oracle and SQL Server database, Unit testing, Quality Assurance (QA), Implementation, Production and Disaster Recovery environments supporting users and preparing documents. Along with the application development, this role will also include supporting the existing C# and .NET applications. General IT Support to maintain environment Defining database objects required in the systems. Interactions with the SQL and Oracle Database Administrators in both London and New York. Providing script for database enquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) so that data analysis can be performed based on requirements from relevant business parties. Support setting up a system distribution method for Citrix and application servers for both Web and Window applications. Troubleshooting systems in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the system is running. In some cases, this will involve liaising with other application support team staff across London and New York offices. Following the development teams' programming policy and procedures to maintain common programming practice. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of the existing systems running in Production environment. Liaising with the relevant support teams such as other Development team sections, Technical Support, Network and Infrastructure and DBAs whenever Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle databases and when appropriate, finding alternative solutions. Actively assisting rolling out changes through coordination with the Release team. It is also very important to maintain the change history of the applications. Communicating with primary support Helpdesk staff in London and New York to provide the necessary system supports. GCS is acting as an Employment Business in relation to this vacancy.

Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

We're looking for a Handyperson to join our Ministry of Justice team based in Ipswich and surrounding areas. Location: Ipswich and surrounding areas Hours: 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. We're excited to welcome a skilled Handyperson to join our Facilities Management team. You'll play a vital role in supporting the delivery of hard and technical services for our prestigious client, the Ministry of Justice. This mobile position offers the opportunity to work across the National Probation Service Estate in London, providing both planned and reactive maintenance to ensure facilities run smoothly and efficiently. What will you be responsible for? As a Handyperson, you'll be working within the Facilities Management team, supporting them in maintaining high standards across our client's properties. Your day to day will include: Carrying out general repairs including fixing carpeting, hanging items, patching paintwork, and resolving minor drain blockages Managing toilet seat replacements, door handle repairs, and fixing loose hinges and fittings Completing planned preventative maintenance and updating systems accordingly Responding to reactive calls from the helpdesk and conducting daily site inspections Collaborating with colleagues and contractors whilst maintaining excellent communication with site users What are we looking for? This role of Handyperson is great for you if: You have previous experience in a similar general maintenance role within occupied properties You hold relevant industry qualifications, including a CSCS card and Working at Height certification You possess excellent communication skills and a proactive approach to problem-solving You have experience within Building Services, Facilities Management, or Property Maintenance You hold a full UK driving licence and are willing to participate in the on-call rota (1 week in 4) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .

Catch 22 is partnering with a leading FM Service provider to recruit a Workplace Maintenance Engineer to deliver high-quality planned and reactive maintenance within a premium workplace environment in Milton Keynes. The role combines building engineering and fabric/handyperson duties, ensuring safe, compliant and well-presented facilities. You'll work alongside subcontractors, manage jobs through Helpdesk/CAFM systems, and maintain audit-ready compliance records. Key responsibilities include: Delivering PPM and reactive maintenance across electrical, mechanical, HVAC and building fabric Fault finding, minor works and first-line repairs with minimal disruption Coordinating contractors and supporting statutory compliance activities Maintaining accurate job, asset and compliance records via CAFM and SharePoint Providing a professional, customer-focused service to stakeholders Key requirements: Recognised trade qualification (mechanical) Strong experience in FM or live operational environments Sound knowledge of UK H&S, RAMS and permit-to-work systems Organised, safety-focused and confident working independently In return, our client is offering a salary of £42,000 per annum plus £2400 on-call payments as well as a generous benefits package. This is a great opportunity for a hands-on, service-driven engineer looking to work in a varied and professional workplace setting.

Helpdesk Operator Facilities Management Location: Bracknell Pay: £14.45 Full-time Temporary (3 months) We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services. The Role: As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service. Key Responsibilities: Handling incoming calls and emails from clients and site users Logging jobs accurately onto the CAFM system Coordinating with engineers and subcontractors Monitoring job progress and ensuring SLAs are met Providing regular updates to stakeholders General administrative duties to support the FM team What We re Looking For: Previous experience in a helpdesk, customer service, or FM environment (preferred) Strong communication and organisational skills Ability to work in a fast-paced environment Good IT skills, including experience with CAFM systems (desirable) A proactive and customer-focused approach What s On Offer: Competitive hourly rate of £14.45 Opportunity to work at a prestigious and well-known site Supportive team environment Potential for long-term opportunities If you re a motivated individual with a passion for delivering excellent service, we d love to hear from you. Apply now or get in touch for more information.

Randstad are working with a leading UK Facilities Management provider who is seeking an experienced Hard Services Manager to join their estates team. This role is focused on delivering high-quality, best-value maintenance services while driving a sustainable approach to estates management and providing technical leadership to a multi-discipline team. Package Competitive rate between 30 - 35 per hour (depending on experience) Working Hours: 9am - 5pm, 40 hours per week Schedule: Monday to Friday Position Type: Temporary with opportunity for permanent Duties Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided. Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults. Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards. Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations. Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure. Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins. Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments. Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion. Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements. Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions. Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement. Qualifications: Relevant trade qualification (Mechanical or Electrical). Proven experience managing a multi-disciplined hard FM team. Strong awareness of statutory requirements and technical compliance. Excellent communication and leadership skills. Proficiency in operating IT systems, specifically CAFM software. Experience in budget management, trend identification, and driving cost-effective practices. Full UK Driving Licence. Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Contract Administrator Facilities Management London Onsite Temp-to-permanent 35,000 - 40,000 A London based facilities management firm are seeking a proactive and organised Contract Administrator to play a key role in supporting the day-to-day delivery of facilities services across our client base. Acting as the central point of contact for all facilities-related queries, you will ensure the efficient coordination of planned, preventive, and reactive maintenance, while delivering a high standard of customer service. Key Responsibilities: Act as the first point of contact for all facilities (soft and hard FM) requests Log, track, and manage jobs via CAFM/helpdesk systems Prioritise and allocate tasks in line with SLAs and urgency Prepare and issue quotes for planned and reactive works, ensuring commercial viability Coordinate engineers, contractors, and service providers to ensure timely delivery Monitor job progress, update stakeholders, and close tasks accurately Handle client queries, complaints, and escalations professionally Maintain accurate records and produce reports on KPIs, SLAs, and performance Support process improvements and system updates Assist with tender submissions, pricing validation, and pipeline governance About You: Experience in a helpdesk or customer service role within a facilities management firm is essential Familiarity with CAFM systems (e.g. BigChange, Concept, Maximo, ServiceNow) Commercially aware and able to provide quotes Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills Good IT skills, particularly in MS Office (Excel) A professional, friendly, and customer-focused approach Understanding of SLAs, KPIs, and compliance standards This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating operations while delivering excellent service. JMM(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Are you an experienced Helpdesk Admin based in Wakefield? Randstad C&P are working with a national Facilities Management client who are needing Helpdesk Admins for a temporary contract on their site in Wakefield The Package: Competitive pay rate between 12.75 - 14 ph Monday to Friday, 40 hours per week 8.30am to 5pm Temporary contract Duties: Coordinate engineer schedules by matching their specific skills and locations to the current list of repair tasks to maximise efficiency Update the CAFM system to reflect the real-time status of work orders Organise planned preventative maintenance, ensuring that statutory safety inspections are booked and completed before they expire Ensure that all job notes, time logs, and completion details are recorded accurately for audit purposes Requirements: Experience working on CAFM systems Previous helpdesk experience within a similar FM environment Strong communication skills Ability to work in part of a team Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

IT Support Analyst Nottingham (On-site) 18.00 - 19.50 per hour (Umbrella) Full-time contract role (3 month rolling) We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham. This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support. Responsibilities: Providing first-line IT support to end users across the site Troubleshooting hardware and software issues Setting up and configuring laptops, desktops, and user accounts Supporting printers, handheld devices, and warehouse tech systems Logging and managing tickets through the service desk system Delivering excellent customer service with every interaction Skills and Experience Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!) A proactive attitude and willingness to learn Good problem-solving skills and attention to detail Reliable and comfortable working fully onsite If you have the relevant skills and experience for the role, please apply using the link provided.

Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.

Our international Client requires a P/T Front of House Representative to join their team on a rolling contract basis. Responsibilities; Presenting a professional front-of-house corporate image to callers, visitors, and employees. Answer incoming telephone calls, greet visitors, and provide customer support. Assist Facilities where appropriate, to include managing mail and ordering stationery. First point of contact for employees reporting building/landlord issues to the DTZ Helpdesk and maintaining records of such reports. Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. Ad hoc administration duties for the Facilities Manager and HR Manager, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing I.T. when AV equipment is required. Monitoring Facilities and reception mailboxes First point of contact for employees requesting service from our off-site records management service provider. Daily duties will include, but are not limited to: Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring calls. Check messages from nighttime voice- mailbox. Greet visitors in a professional, courteous, and helpful manner. Ensure all guests and visitors sign in and receive guest badges. Notify employees of guest and visitor arrivals. Handle incoming deliveries to the front desk and distribute/ arrange courier shipments, same-day or overnight. Sort the post in the morning and collate it throughout the day in readiness for collection. Assist the Facilities Manager in sourcing and ordering stationery, sundry office supplies, including water and catering. Book taxis for internal and external customers. Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally. Assisting Facilities Manager with informing building maintenance of requests (e.g., air conditioning). Monitor and log requests through Facilities. Monitor and control of car parking in conjunction with Security. Liaise with cleaning/security teams and report issues to the Facilities Manager. Support Facilities and HR departments with general administration duties and ad hoc projects as required. Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying. Handle routine correspondence in the office. 7. Relationships Reporting to the Facilities Manager With all employees With all external visitors 8. Desirable Qualifications and Experience Previous Front of House experience Good PC Skills Good communication and customer service skills Hours 8.00 a.m. to 1.00 p.m. Monday to Friday Opportunity to cover 8.30 a.m. to 5.30 p.m. Monday to Thursday and 4.30 p.m. on Friday when the Full-time Front of House Representative is out of the business. Interested? Please Apply.

Reprographics Operator (6-Month FTC) Prestigious US law firm is seeking a Reprographics Operator on an initial 6-month fixed-term contract. The firm is looking for someone who can provide comprehensive general administrative, reprographics and post scanning support service to all staff in the London office Salary to £45,000 6-month fixed-term contract 1pm - 9pm working hours Office based Monday-Friday Applicants must be available immediately or at very short notice Key Responsibilities of the Reprographics Operator: Deliver a full reprographics service, including scanning, colour and mono printing, photocopying, and document finishing Operate reprographics and finishing equipment on a hands-on basis to produce high-quality copies and scanned legal documents Sort, distribute, and manage incoming and outgoing post, ensuring timely delivery across the organisation, along with ad-hoc collection and distribution of documents throughout the day Monitor and maintain stationery and reprographics consumables, placing orders as required to ensure uninterrupted service Oversee day-to-day use of multi-functional devices (MFDs) and reprographics equipment, including consumable management Support office moves and internal relocations, including the movement of files, boxes, and departmental materials Assist the Facilities team with preparing and setting up meeting rooms and event spaces Respond promptly to departmental emails, helpdesk tickets, and telephone enquiries, ensuring issues are logged and resolved efficiently Skills & Requirements of the Reprographics Operator: 12 months+ experience working within a law firm Experience in preparing and assembling legal documents, including engrossments Proficient in Microsoft Office 365, including Outlook, Word, Excel, and PowerPoint Working knowledge of Adobe Acrobat and PDF document handling

(Technical Support Specialist 12mths hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently; communicating complex technical problems and solutions to customers of all skill levels while being personable A self-starter who can work independently as well as collaborate effectively with team members with minimal supervision Ability to handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders Agile, resourceful learner with strong attention to detail Candidates must be able to display a working knowledge with: Applying technical concepts to troubleshooting procedures Installing, configuring, and troubleshooting various, software, and hardware A familiarity with video surveillance cameras, ONVIF protocol, or other video streaming services is considered an asset. Preference will be given to candidates with the following skills and experience: 2+ years of customer support experience in specific technical support environments: video surveillance or access control, telecommunication, cloud software, enterprise hardware support, IT helpdesk/service desk Bachelor's Degree/Diploma with technical background Certifications such as, but not limited to: CCNA, MCSA, CompTIA A+ Minimum of 1 year experience working with a CRM platform Experience working in environments using the KCS Methodology