209 jobs found

Fancy working for a long established international bank with amazing benefits? Work right in the heart of the west end with lots to see and do? Work with the latest verions of T24? If so we could have the job for you Role T 24 Developer AKA T24 Technical Consultant, T24 Technical specialist, T24 Systems Analyst, Temenos Transact Developer Salary 66 K + 12.5% Pension + Bonus (25%, performance based) + 28 Days leave, rising + Private Health / Dental Location Central London / West End 4 Days office, 1 day home. The role Woking in a small team supporting the T24 / Transact product you will be responsible for enhancing T24 system functionality to meet the bank s needs, including updates, patch installations, and integration with other IT systems. Lead software development from design to delivery, including coding, code review, and unit testing. Monitor T24 system performance and security, analyze business requirements to develop technical specifications, and resolve operational issues. Coordinate with the Temenos Helpdesk for problem resolution and provide out-of-hours support for urgent system issues. Requirements Proven experience working in banks as a T24 technical resource. In-depth technical knowledge of the T24 system, ideally including the latest releases R23 and R24, as well as modules AA, TPH and TDH. Experience participating in T24 upgrade and integration projects (including API integrations). Excellent understanding of T24 TAFJ running on MS SQL database. Excellent Java development skills for T24. Solid experience in T24 integration, interfacing and customisation of browser Excellent opportunity to join a great bank for the long term Interested? Please send your cv for a swift response!

Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Role: IT Support Technician Location: Nottinghamshire Working pattern: Office based Salary: Up to £32k About the Role This is a hands-on, technically varied role for an experienced IT professional who enjoys solving complex problems, supporting users, and improving systems that underpin a busy organisation. As an Advanced IT Support Technician, you ll be a key part of the IT team, ensuring systems remain stable, secure, and high-performing. You ll not only resolve escalated technical issues, but also play an active role in mentoring others, improving processes, and contributing to IT projects that shape how the business operates. This role suits someone who thrives in a fast-paced environment, communicates clearly with both technical and non-technical users, and takes pride in delivering reliable, high-quality IT support. What You ll Be Doing You ll take ownership of escalated technical issues across 1st to 3rd line support, diagnosing and resolving hardware, software, and network problems while supporting and guiding junior colleagues. You ll work closely with core infrastructure including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms such as Hyper-V, ensuring systems remain robust and dependable. Network troubleshooting will form part of your day-to-day work, including DNS, DHCP, TCP/IP, VLANs, and firewall-related issues, helping to maintain smooth business operations. You ll also support internally developed business applications and tools, working with stakeholders and developers to resolve issues and improve usability. Alongside support duties, you ll contribute to IT projects such as system upgrades, hardware deployments, migrations, and ongoing improvements to processes and documentation. What You Bring You ll have strong experience in a helpdesk or IT support environment and feel confident working across multiple technical layers. You ll also bring: Strong problem-solving and diagnostic skills Experience with Microsoft 365, particularly Excel (including VBA) Solid understanding of Windows and Windows Server environments Good communication skills and a collaborative approach An interest in infrastructure and how systems connect and operate Basic understanding of SQL (desirable but not essential) A proactive attitude and willingness to learn and develop You ll be adaptable, organised, and comfortable working in a changing environment where priorities can shift quickly. What This Role Offers You This is a role where your technical ability will be valued and developed. You ll have the opportunity to mentor others, work on meaningful IT projects, and broaden your exposure across infrastructure, systems, and business applications, all while being part of a supportive and forward-thinking IT team.

Do you have a background within Sales and Business Development? Are you looking for an opportunity to move into more of a Client Relationship Management type of position? We are looking for someone to build and grow existing and lapsed client relationships. Think Specialist Recruitment are delighted to be working with a well established organisation, looking to recruit a Client Relationship Manager to join their team. Our client is looking for a candidate experienced in relationship building, someone who has a consultative approach to take overall responsibility for nurturing, developing and expanding a portfolio of established client relationships. This will be working in an overall team of 12 within the sales team, working as a key team member between 2 other members of staff. Salary - 40,000 - 50,000 depending on experience plus discretionary quarterly bonus Working hours - Monday - Friday 9:00am - 5:30pm with hybrid working - 3 days in and 2 days from home Some of the duties will include: Working closely with an Account Director, owning client relationships, leading strategic conversations and able to identify opportunities to grow accounts Building strong working relationships with key clients, becoming a consistent valued partner Leading early stage client briefing conversations, ensuring briefs are clear, gaining a full understanding on what the client is looking for Working with internal teams to ensure client requirements are met Support on day to day administration working closely with client relationship managers Getting a full understanding of client needs Develop and maintain clear account growth plans The suitable candidate: Previous experience within account management or client relationship Previous experience within managing key accounts Experience within a consultancy style position Previous success within driving growth within existing client accounts Strong communication skills on all levels Ability to build strong working relationships internally Must be within a commutable distance to the office Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Commercial Gas Engineer - Central Belt - Up to 50K DOE CBW have a new opportunity for a Commercial Gas Engineer will be responsible for the servicing, repair, and commissioning of a wide range of gas appliances, from light commercial units to large industrial systems. The role involves delivering high-quality work efficiently and diagnosing faults. Key Responsibilities: Service and maintain boilers, forced draught burners, water heaters, overhead radiant tubes, and warm air heaters. Identify, diagnose, and repair faults across a variety of commercial gas appliances. Commission boilers, burners, water heaters, and warm air units. Conduct testing and purging of pipework systems Participate in the on-call rota Liaise with the Helpdesk team to ensure workloads are completed and SLAs are met. Read and interpret site-specific RAMS. Work in accordance with pre-defined industry policies and guidelines. Essential Qualifications & Skills: Commercial gas qualifications: COCN1, CORT1, CIGA1, TPCP1 & 1A, ICPN1. Proven ability to service and fault-find on commercial gas appliances Strong problem-solving skills and ability to use initiative in challenging situations. Completion of an industry-standard apprenticeship. Full, clean driving license. Reliable, punctual, and flexible to support team operations. Able to work independently with limited supervision. Competent in operating handheld electronic devices. Salary & Benefits : Salary up to 50,000 DOE OT available Generous annual leave Private use of van Sick pay / health insurance

HR Assistant Location: Yeovil, Somerset Pay Rate: £15.11 P/H Hours: Monday to Friday, full-time hours Contract: Temporary ongoing We are currently recruiting for a proactive and organised HR Assistant to join a busy and supportive People team based in Yeovil. This is an excellent opportunity for someone with previous HR or recruitment administration experience who enjoys working in a fast-paced environment and delivering excellent customer service. The successful candidate will support a wide range of HR and recruitment activities, ensuring an efficient and professional service is provided across the business. Key Responsibilities Manage the POD Helpdesk and HR inboxes, responding to first-line HR policy and procedure queries in a timely manner. Process contractual changes, including obtaining approvals, issuing documentation, and updating HR systems. Work closely with Payroll to ensure all new starters, changes, and leavers are processed accurately and efficiently. Produce basic HR reports for internal stakeholders. Provide support during projects, restructures, consultations, and peak workload periods. Support or lead HR projects focused on continuous improvement and business change. Support onboarding by liaising with hiring managers and helping resolve any onboarding obstacles. Manage compliance checks including Occupational Health, DBS, Right to Work, driving licence and insurance checks. To be considered for this role, you must have/be CIPD qualified, working towards or have equivalent experience. Previous HR or recruitment administration experience. Ability to work under pressure and manage a varied workload effectively. Excellent verbal and written communication skills. Ability to work independently and make appropriate decisions. Understanding of HR policies and procedures. Good working knowledge of Microsoft Office and HR systems. Understanding of GDPR and data protection principles. If you are an organised HR professional looking for your next temporary opportunity within a friendly and fast-paced environment, we would love to hear from you.

Hexagon Group is delighted to be partnering with an ambitious, niche property management company in Central London to support the recruitment of a Facilities Administrator. This is an excellent opportunity to join a close-knit, highly professional team supporting with the management of a predominantly commercial portfolio across Central London. Working from the company's Central London office, you will provide essential administrative support to a team of Facilities Managers, ensuring the smooth day-to-day operation of a varied property portfolio. You will play a key role in maintaining high service standards, supporting compliance processes and acting as a central point of coordination between contractors, on-site teams and occupiers. Your responsibilities will include supporting Facilities Managers with all aspects of administration, ensuring statutory compliance documentation is accurately recorded and kept up to date, raising and issuing approved purchase orders, liaising with contractors to coordinate planned and reactive works, and attending meetings where you will prepare agendas and take detailed minutes. You may also assist with arranging site visits and compiling reports, helping to ensure that service delivery across the portfolio remains consistent and proactive. The successful candidate will have previous experience within facilities or property management, ideally gained in a Facilities Administrator, Helpdesk or Compliance focused role, with a solid understanding of supporting operational teams and maintaining accurate records. You will be highly organised, detail-oriented and confident managing multiple tasks simultaneously. Strong communication skills are essential, along with a professional and personable approach when dealing with clients and contractors. You should be comfortable using MS Office packages and property management systems, and demonstrate a genuine interest in developing your career within the facilities management sector. In return, you will join a supportive and forward-thinking business that values professional development and offers clear progression opportunities within a growing organisation. The salary for this role is between 33,000 - 35,000 plus a generous benefits package. If this opportunity is of interest, please apply and one of our consultants will be in touch.

Desk-Based AV Technical Support Engineer Bolton - Hybrid/Remote 30,000 to 40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Our client has a vacancy for a Commercial Property Solicitor with 1 year PQE. You will have day to day management of Client files covering a wide range of matters including leasehold acquisitions for greenfield sites, rooftop sites, in-build sites; deeds of variation; agreements for surrender; deeds of surrender; agreements; assignments; licences to occupy; freehold acquisitions; supplemental leases; tenancies at will; break notices; rent deposit deeds; deeds of easement; deeds of covenant; and customer licences. The role Draft documentation from precedent templates or otherwise producing first draft documentation based on heads of terms and ancillary client instructions and thereafter negotiate commercial terms and legal wording with other lawyers working towards agreeing documentation for engrossment. Review and consider first draft documentation based on heads of terms produced by other lawyers and thereafter negotiate commercial terms and legal wording with other lawyers working towards agreeing documentation for engrossment. Compose clear and concise correspondence to Client, its externally appointed surveyors and other lawyers. Investigate both registered and unregistered title, raise title requisitions if required and ensure compliance with any relevant restrictions. In the event of title defect, advise on the potential risks, possible remedies and/or rectification procedures as appropriate. Adhere to Client internal procedures which include (1) operating, managing and updating KEEP; (2) forecasting, reforecasting and claiming milestones; (3) producing a pre-engrossment report; (4) producing a pr cis for signing; (5) preparing and submitting on line short particulars; (6) scanning copies of completed documentation onto KEEP and (7) updating Client deed schedules and liaising direct with its storage database provider from time to time in connection with the return (and retrieval) of deed packets (or co-ordination of all of the same as appropriate). Deal with completions. Where appropriate, deal with SDLT and HMLR applications post-completion. Attend monthly review meetings with Client personnel (as requested). Undertake project work (substantial or otherwise) within the timescales set by Client and in accordance with any protocol issued by Client and if required provide regular project plan reports and/or attend conference call or face to face meetings to provide updates. Establish and maintain good working relationships with Client personnel. Within 48 hours of receipt of a helpdesk query provide written advice to Client. At the request of Client, to spend time on secondment at its offices working alongside its in-house lawyers. Prepare and deliver training seminars on relevant topics to Client personnel at the request of Client; Attend and participate in marketing events hosted for Client personnel. Use appropriate financial and other tools such as Excel, Word, Outlook, Webview, Oyez Legal Forms and Delta View. Market the full range of services so far as is possible during events or whilst networking. Requirements Commercial Property experience Commercial, practical and financial awareness Confidence and ability to communicate at senior levels Excellent academics and strong ambition for career development Excellent interpersonal and marketing skills with the ability to develop contacts for the team and the firm Team player able to fit into a friendly, busy team Negotiation skills Organisational ability Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Are you an IT Service Delivery Manager with experience with Managed Service Providers (MSP)? Do you have ITIL V4/V5 experience? Job Title: IT Service Delivery Manager Location: Central London (Hybrid - 3 days office based, 2 days from home) Rate: Dependant on Experience Contract: Permanent Start Date: ASAP Looking for an opportunity where you can take ownership of IT service delivery and play a key role in driving digital improvement across a growing business? This is an opportunity for an experienced IT Service Delivery Manager to oversee the day-to-day delivery of IT services across a fast-paced organisation, ensuring a secure, responsive, and high-performing IT environment. You will act as the key interface between the business and external managed service providers, taking ownership of service delivery, supplier performance, escalations, and continuous improvement initiatives across the wider IT function. Where you will add value: - Managing relationships with MSPs and external IT suppliers, ensuring SLAs and KPIs are achieved - Overseeing IT helpdesk performance, escalations, incident trends, and root cause analysis - Acting as an escalation point for complex infrastructure and end-user support issues - Managing user lifecycle processes including onboarding, offboarding, and access governance - Supporting administration across Office 365, Azure, Entra ID, SharePoint, and wider Microsoft environments - Coordinating IT equipment deployment, asset management, and site setup activities - Supporting security compliance across Cyber Essentials, ISO 27001 principles, and internal governance requirements - Driving digital and process improvement initiatives aligned with wider business strategy - Maintaining IT documentation, governance processes, and operational standards To succeed in this role, you will need: - Previous experience operating as an IT Service Delivery Manager within a customer-facing environment. - Experience managing MSPs, IT suppliers, and service delivery against SLAs and KPIs. - ITIL (V4/V5) experience or certification. Why this opportunity stands out: - Permanent position within a growing and evolving business - Hybrid working model with flexibility around business requirements - Opportunity to play a key role in shaping IT service delivery and digital improvement initiatives - Exposure to a broad Microsoft and infrastructure environment - Collaborative and supportive working culture with long-term progression opportunities If you're an experienced IT Service Delivery Manager looking for a role where you can drive service improvement, influence digital strategy, and take ownership of operational IT delivery, get in touch for a confidential discussion.

We re looking for a CCTV Service Desk Engineer to join a busy and growing team based in Bracknell. This is a fantastic opportunity for someone with strong communication skills, a technical mindset and a proactive approach to customer support. About the candidate We re looking for someone who is organised, reliable and confident when handling customer queries and technical issues. The ideal candidate will have previous experience within a support desk, helpdesk or coordination role (not IT focussed) and will be comfortable managing multiple tasks in a fast-paced environment while maintaining a high standard of customer service. You will have strong communication skills, a professional and proactive approach, and excellent attention to detail. You should be confident prioritising workloads, troubleshooting basic technical issues and working with Windows operating systems and remote connection tools. Experience working to response time targets or service level agreements would be beneficial, along with the ability to work both independently and as part of a team. Salary: £32,000 to £37K per year Hours : Full time, 40 hours per week Location: Office based in Bracknell background: Facilities, fire and security or mechanical support What you ll do You ll act as the first point of contact for incoming support requests, providing first-line assistance and coordinating issues through to resolution. You ll manage service tickets, update internal systems accurately and ensure customers are kept informed throughout the process. The role will involve remote troubleshooting, escalating issues where required and supporting engineers and internal teams with day-to-day coordination. You ll also contribute to continuous improvements within the department and maintain up-to-date technical knowledge through training and development. Benefits • 25 days holiday plus bank holidays • Simply Health scheme • Company pension • Bonus scheme after probation • Ongoing training and development opportunities If this sounds like your next opportunity, we d love to hear from you apply today!

Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis? We are working with an amazing mission-led organisation to support them in finding a great Helpline Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people. There is an opportunity to work remotely, visiting the London office on average 6 times per year for training and all colleague days. If you prefer to be office based, that is also possible dependent upon your location. You will work with other advisors so that you can support each other, and increase your learning. The role will see you managing multiple referrals at any one time. Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct and fully understood will be key. You will also be learning which cases to refer to other areas and will not be owning casework. There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role. The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in a simple and client friendly manner. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Field Service Engineer EPoS & IT Support Peterborough / Kings Lynn Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions from helpdesk to rapid on-site response. We proudly support some of the UK s most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform and tools provided Ongoing training and development Opportunity to work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Peterborough / Kings Lynn region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. You will take ownership of your calls, working efficiently to resolve issues and minimise downtime for customers, acting as a trusted technical expert and company ambassador. What You ll Be Doing - Installing, maintaining, and repairing EPoS and IT hardware - Carrying out proactive and scheduled maintenance visits - Diagnosing faults and delivering fast, effective fixes - Providing basic user guidance and support when required - Delivering consistently high levels of customer service What We re Looking For: - Experience in a field-based engineering role (EPoS, IT, or similar) - Background in Retail, Hospitality, or Leisure environments preferred - Strong fault-finding and problem-solving skills - Confident communication skills with a customer-focused approach - Comfortable using Microsoft Office and learning new systems Why Join Barron McCann? We are known for our service excellence, and that starts with our people. You will be joining a supportive and professional team where your skills are valued, your development is encouraged, and your contribution makes a real impact every day. If you are a hands-on engineer who enjoys working independently, solving problems, and delivering great service, we would love to hear from you. Due to the nature of this role, it is essential that applicants have a full UK driver s license.

Field Service Engineer EPoS & IT Support Maidstone Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions from helpdesk to rapid on-site response. We proudly support some of the UK s most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform and tools provided Ongoing training and development Opportunity to work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Maidstone region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. You will take ownership of your calls, working efficiently to resolve issues and minimise downtime for customers, acting as a trusted technical expert and company ambassador. What You ll Be Doing - Installing, maintaining, and repairing EPoS and IT hardware - Carrying out proactive and scheduled maintenance visits - Diagnosing faults and delivering fast, effective fixes - Providing basic user guidance and support when required - Delivering consistently high levels of customer service What We re Looking For: - Experience in a field-based engineering role (EPoS, IT, or similar) - Background in Retail, Hospitality, or Leisure environments preferred - Strong fault-finding and problem-solving skills - Confident communication skills with a customer-focused approach - Comfortable using Microsoft Office and learning new systems Why Join Barron McCann? We are known for our service excellence, and that starts with our people. You will be joining a supportive and professional team where your skills are valued, your development is encouraged, and your contribution makes a real impact every day. If you are a hands-on engineer who enjoys working independently, solving problems, and delivering great service, we would love to hear from you. Due to the nature of this role, it is essential that applicants have a full UK driver s license.

IT Support Manager Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional maintenance role it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company s internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager Manchester

Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based role - This includes early shifts (starting at 7am), Late Shifts (Finishing at 10pm) and Weekend shifts. Role is First Line Support within the End User Technology team (Handling Support queries that come in via Phone call, Email and ServiceNow Chat) If you are not able to resolve this at 'First point of contact' then support tickets would be escalated to Level 2 Support teams. Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined Service Levels Operating in a flexible mode - being able to seamlessly switch between a telephone/desk-side role as and when required Agreeing work priority levels with the customer to ensure customer expectations are managed and the ticket reflects the risk & impact accordingly. Investigating incidents where possible either remotely or desk-side, leaning on an agreed toolset to logon to the customer's machine to perform troubleshooting. Correctly routing a ticket to the appropriate team who is able to resolve the incident if first line knowledge or access is not sufficient. Dealing with and communicating escalations accordingly. Seeking knowledge missing where appropriate, documenting and disseminating the knowledge accordingly. Undertaking agreed proactive works which are agreed to maintain our systems thus avoiding tickets being raised by staying "one step ahead". Maintaining and growing relationships across immediate team and wider IT teams to ensure collaborative approach to resolve customer requests as soon as possible. Ensure that Information Security considerations and controls are in place which adhere to the Information Security/Computer Policy. Align to the threat response procedures defined by the IT Security Team owned by IT Helpdesk Team Lead Ensuring customer satisfaction levels are maintained and improved where possible. Ensuring a personable desk-side manner with the ability to put users at ease. Recognising and adhering to change management processes to protect production environment. Manage liaison with suppliers (including internal) to ensure fixes are delivered in a timely fashion

Job Title: Project Manager (12-Month FTC) Location: Berkhamsted Salary: 27,000 Full-Time 12-Month Fixed Term Contract We are currently recruiting for a 12-month fixed term opportunity to join a busy artwork team supporting a major retail client. This role sits within a fast-paced studio environment and would suit someone who is highly organised and enjoys coordinating multiple projects, managing deadlines, and working closely with both clients and internal teams. This is not a traditional project management role - it is focused on coordination, workflow, and client services within artwork production. You will help ensure artwork projects move smoothly from brief through to completion. The Role You will play a key role in supporting the delivery of artwork projects, ensuring all work is accurately managed, tracked, and delivered on time. Responsibilities include: Booking projects into the internal MIS system Managing timelines and tracking project deadlines Writing and coordinating briefs for the studio team Processing approvals and managing amends Providing regular status updates to clients Collating artwork elements and pre-flighting files before release Supporting the wider studio team with workflow coordination Liaising with internal teams and clients to ensure smooth delivery of projects Ensuring all project information is accurate and up to date throughout the lifecycle About You Previous experience in administration, coordination, customer service, account support, studio coordination or project support Strong organisational skills with excellent attention to detail Ability to manage multiple tasks and deadlines in a fast-paced environment Confident communication skills, both written and verbal Comfortable working with different teams and stakeholders Proactive, reliable and team-focused approach Experience within artwork, production, agency or retail environments is beneficial but not essential What's on Offer 12-month fixed term contract opportunity Full training and ongoing support provided Collaborative and friendly studio environment Opportunity to work on high-volume retail artwork projects Exposure to a well-known retail brand and structured workflow processes Salary of 27,000 If you are organised, detail-focused and enjoy working in a fast-paced environment where you can support the delivery of artwork projects, we would love to hear from you. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Project Co-ordinator / Client Services Co-ordinator Location: Berkhamsted Salary: 27,000 - 28,000 Full-Time Permanent We have a fantastic opportunity to join a busy artwork team supporting a major retail client. This position sits within a fast-paced studio environment and would suit someone who is highly organised and enjoys coordinating multiple projects, managing deadlines, and working closely with both clients and internal teams. This is not a traditional project management role - instead, it focuses on the coordination, client service, and workflow side of artwork projects, ensuring all artwork and packaging processes run smoothly from brief through to completion. The Role You will play a key role in managing the flow of artwork projects, supporting the wider studio team to ensure all work is delivered accurately and on time. Responsibilities will include: Booking projects onto the internal MIS system Managing timelines and tracking project deadlines Writing and coordinating briefs for the studio team Processing approvals and managing artwork amends Providing status updates and progress reports to clients Collating artwork elements and pre-flighting files before release Coordinating multiple moving parts across artwork projects Building strong relationships with internal teams and external stakeholders Supporting the smooth delivery of artwork and packaging projects within a retail environment About You Previous experience within administration, coordination, customer service, account management, studio coordination or project support Highly organised with strong attention to detail Able to manage multiple deadlines within a busy environment Excellent communication skills, both written and verbal Confident liaising with different teams and stakeholders A proactive and positive approach to work Experience within artwork, production, agency or retail environments would be beneficial but is not essential What's on Offer Full training provided Friendly, supportive and collaborative team environment Opportunity to work within a fast-paced artwork environment Long-term development opportunities Permanent opportunity with salary of 27,000 - 28,000 depending on experience If you enjoy organisation, coordination, and working within a structured artwork environment where no two days are the same, we would love to hear from you. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7th June 2026. Interview Date - Wednesday 17th June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.