What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 15, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. If you're interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Working knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you're interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. If you're interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Working knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you're interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
May 15, 2026
Full time
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Location: Bournemouth Salary: £50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If you re a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one you ll want to read. Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function. This is a pivotal hire: someone who can bring structure, raise standards, and lead from the front in a lively, high-energy environment. This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance. The business has grown quickly and is now at the stage where processes need refining and strengthening so this role is perfect for someone who thrives on building, improving, and making things better. You ll also play a key role in driving forward a new knowledge-based AI agent, helping modernise and future-proof the customer experience offering. The Culture This is a young, energetic, and ambitious business. It s lively, fast-moving and full of personality not corporate, not quiet, and definitely not for someone who wants to sit in the background. You ll need confidence, presence, and a bit of backbone to thrive here Key Responsibilities: Lead, manage and develop a Customer Service team (UK & overseas) Handle complex and escalated customer complaints with professionalism and commercial awareness Create and implement structured training programmes Review and improve customer service processes, SLAs and KPIs Work cross-functionally to enhance the end-to-end customer journey Support the rollout of a knowledge-based AI customer support tool Monitor complaint trends and implement preventative measures Requirements: Proven experience in Customer Success / Customer Experience Management Strong call centre / contact centre background (essential) Experience managing teams (including remote/offshore) Ability to balance customer empathy with business needs Process-driven with strong attention to detail Confident communicator with strong people management skills About the Business: A rapidly growing organisation within the telecommunications sector, offering a dynamic, fast-paced and energetic working environment. This is an excellent opportunity to join a business where you can make a real impact and help shape the future of the customer experience function. If you re a driven Customer Service leader looking for your next step in a growing business, apply today.
May 15, 2026
Full time
Location: Bournemouth Salary: £50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If you re a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one you ll want to read. Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function. This is a pivotal hire: someone who can bring structure, raise standards, and lead from the front in a lively, high-energy environment. This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance. The business has grown quickly and is now at the stage where processes need refining and strengthening so this role is perfect for someone who thrives on building, improving, and making things better. You ll also play a key role in driving forward a new knowledge-based AI agent, helping modernise and future-proof the customer experience offering. The Culture This is a young, energetic, and ambitious business. It s lively, fast-moving and full of personality not corporate, not quiet, and definitely not for someone who wants to sit in the background. You ll need confidence, presence, and a bit of backbone to thrive here Key Responsibilities: Lead, manage and develop a Customer Service team (UK & overseas) Handle complex and escalated customer complaints with professionalism and commercial awareness Create and implement structured training programmes Review and improve customer service processes, SLAs and KPIs Work cross-functionally to enhance the end-to-end customer journey Support the rollout of a knowledge-based AI customer support tool Monitor complaint trends and implement preventative measures Requirements: Proven experience in Customer Success / Customer Experience Management Strong call centre / contact centre background (essential) Experience managing teams (including remote/offshore) Ability to balance customer empathy with business needs Process-driven with strong attention to detail Confident communicator with strong people management skills About the Business: A rapidly growing organisation within the telecommunications sector, offering a dynamic, fast-paced and energetic working environment. This is an excellent opportunity to join a business where you can make a real impact and help shape the future of the customer experience function. If you re a driven Customer Service leader looking for your next step in a growing business, apply today.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service. Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon Fri 9am 5.30pm / 9.30am 6pm with one in four Saturdays 10am 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online. Role of Flight Reservations Consultant: Making flight reservations using a GDS Identifying and sourcing alternative flight options to increase margins Building relationships with agents Following up on sales leads (email / phone) and working towards targets Offering a high standard of customer service Staying abreast of everything new in travel, from airline routes to travel guidelines Skills required for the role: Previous flight reservations / sales experience using a GDS - essential Excellent knowledge of worldwide airfares Good worldwide geographical knowledge Excellent relationship building and communication skills Confident telephone manner and good attention to detail If you re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1-2 years' experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
May 15, 2026
Contractor
An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1-2 years' experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations.You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords. Key Responsibilities Source and secure suitable PRS accommodation for applicants in housing need. Build and maintain strong working relationships with private landlords and letting agents. Conduct property inspections to ensure accommodation meets required standards and legislation. Negotiate tenancy terms and rental agreements with landlords and agents. Support applicants through the lettings process, including sign-ups and move-ins. Provide advice and guidance to tenants on tenancy responsibilities and sustainment. Maintain accurate records and update housing management systems. Liaise with internal departments and external agencies to deliver effective housing solutions. Monitor tenancy outcomes and respond promptly to tenancy-related issues. Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies. About YouTo be successful in this role, you will have: Experience working within housing, lettings, homelessness prevention, or the private rented sector. Knowledge of PRS legislation, housing regulations, and tenancy management. Excellent communication and negotiation skills. Strong organisational skills with the ability to manage a varied caseload. The ability to build positive relationships with landlords, tenants, and stakeholders. A customer-focused and solution-driven approach. If you have the relevant skills then please apply today!
May 15, 2026
Seasonal
We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations.You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords. Key Responsibilities Source and secure suitable PRS accommodation for applicants in housing need. Build and maintain strong working relationships with private landlords and letting agents. Conduct property inspections to ensure accommodation meets required standards and legislation. Negotiate tenancy terms and rental agreements with landlords and agents. Support applicants through the lettings process, including sign-ups and move-ins. Provide advice and guidance to tenants on tenancy responsibilities and sustainment. Maintain accurate records and update housing management systems. Liaise with internal departments and external agencies to deliver effective housing solutions. Monitor tenancy outcomes and respond promptly to tenancy-related issues. Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies. About YouTo be successful in this role, you will have: Experience working within housing, lettings, homelessness prevention, or the private rented sector. Knowledge of PRS legislation, housing regulations, and tenancy management. Excellent communication and negotiation skills. Strong organisational skills with the ability to manage a varied caseload. The ability to build positive relationships with landlords, tenants, and stakeholders. A customer-focused and solution-driven approach. If you have the relevant skills then please apply today!
Sales and Marketing Assistant Macclesfield, Cheshire £26,250 p.a. (pro rata) Full-time Permanent / Mon-Fri 09:00-17:00, with one hour for lunch (Reduced hours negotiable) Benefits Bonus Pension Private Medical Insurance. 23 days annual leave entitlement + Christmas shutdown Pfleiderer is a Europe-wide leading manufacturer of wood-based panels; we are looking to recruit a Sales and Marketing Assistant to support our business across the UK & Ireland. The ideal candidate will be: Proficient with Microsoft Office (especially Word, Excel and Outlook) Have good customer service experience Be able to work under pressure and prioritise tasks Be comfortable on the telephone with a polite and friendly telephone manner Have good written & verbal communication skills Be enthusiastic with a positive attitude In this role you can expect to be: Answering incoming telephone calls and email enquiries from a variety of customers. Handling sample requests - taking requests and ensuring prompt packing & mailing. Maintaining sample stocks, liaising with distributors re. sample/literature supply and liaising with Sales and Marketing personnel. Pro-actively contacting kitchen studios where POS are placed, to check on sales activity, requirements for more marketing materials etc. Logging sample requests as leads for the Sales team on CRM system. Occasionally assisting the Strategic Marketing Co-Ordinator on projects. Issuing export documents for customs clearance and answering any queries - liaising with our transport department, customers, customs agents, hauliers. Checking, logging and passing on supplier invoices for payment, in conjunction with the Office Manager. This role will report to the Commercial Services Manager. Candidates must be eligible to work in UK to be considered for this position. Apply today with an up-to-date CV.
May 15, 2026
Full time
Sales and Marketing Assistant Macclesfield, Cheshire £26,250 p.a. (pro rata) Full-time Permanent / Mon-Fri 09:00-17:00, with one hour for lunch (Reduced hours negotiable) Benefits Bonus Pension Private Medical Insurance. 23 days annual leave entitlement + Christmas shutdown Pfleiderer is a Europe-wide leading manufacturer of wood-based panels; we are looking to recruit a Sales and Marketing Assistant to support our business across the UK & Ireland. The ideal candidate will be: Proficient with Microsoft Office (especially Word, Excel and Outlook) Have good customer service experience Be able to work under pressure and prioritise tasks Be comfortable on the telephone with a polite and friendly telephone manner Have good written & verbal communication skills Be enthusiastic with a positive attitude In this role you can expect to be: Answering incoming telephone calls and email enquiries from a variety of customers. Handling sample requests - taking requests and ensuring prompt packing & mailing. Maintaining sample stocks, liaising with distributors re. sample/literature supply and liaising with Sales and Marketing personnel. Pro-actively contacting kitchen studios where POS are placed, to check on sales activity, requirements for more marketing materials etc. Logging sample requests as leads for the Sales team on CRM system. Occasionally assisting the Strategic Marketing Co-Ordinator on projects. Issuing export documents for customs clearance and answering any queries - liaising with our transport department, customers, customs agents, hauliers. Checking, logging and passing on supplier invoices for payment, in conjunction with the Office Manager. This role will report to the Commercial Services Manager. Candidates must be eligible to work in UK to be considered for this position. Apply today with an up-to-date CV.
A recruitment agency is seeking an enthusiastic Operations Agent based in Newark. This full-time role pays £27,000 per annum and involves providing exemplary service via phone, live chat, and email. Ideal candidates will exhibit exceptional attention to detail and have experience with Microsoft Office. Benefits include 28 days annual leave, critical illness cover, and free on-site parking. Join a casual office environment with opportunities for professional growth.
May 15, 2026
Full time
A recruitment agency is seeking an enthusiastic Operations Agent based in Newark. This full-time role pays £27,000 per annum and involves providing exemplary service via phone, live chat, and email. Ideal candidates will exhibit exceptional attention to detail and have experience with Microsoft Office. Benefits include 28 days annual leave, critical illness cover, and free on-site parking. Join a casual office environment with opportunities for professional growth.
The Role An exciting opportunity has arisen for a fine art freight operations clerk to join a growing team specialising in fine art logistics. This role will initially focus on freight operations. You will be responsible for managing key accounts, ensuring the safe and efficient movement of high-value and sensitive goods worldwide. Key Responsibilities: Coordinate international freight shipments (air, road, and sea where required) Manage end to end logistics processes after initial onboarding period Oversee key client accounts within the fine art sector Ensure all shipments are handled with precision and attention to detail Liaise with clients, agents, and internal teams to ensure smooth operations Provide high-level customer service to VIP and high-net-worth clients Handle import/export documentation and customs requirements Proactively resolve issues and manage time-sensitive deliveries Key Skills: Experience in freight forwarding (air freight preferred) Strong communication and presentation skills Ability to manage high-value or sensitive shipments with discretion Experience dealing with VIP clients or key accounts is highly desirable Excellent organisational skills and attention to detail Confident handling end-to-end logistics processes (or willingness to develop into this) Problem-solving mindset with the ability to work under pressure
May 15, 2026
Full time
The Role An exciting opportunity has arisen for a fine art freight operations clerk to join a growing team specialising in fine art logistics. This role will initially focus on freight operations. You will be responsible for managing key accounts, ensuring the safe and efficient movement of high-value and sensitive goods worldwide. Key Responsibilities: Coordinate international freight shipments (air, road, and sea where required) Manage end to end logistics processes after initial onboarding period Oversee key client accounts within the fine art sector Ensure all shipments are handled with precision and attention to detail Liaise with clients, agents, and internal teams to ensure smooth operations Provide high-level customer service to VIP and high-net-worth clients Handle import/export documentation and customs requirements Proactively resolve issues and manage time-sensitive deliveries Key Skills: Experience in freight forwarding (air freight preferred) Strong communication and presentation skills Ability to manage high-value or sensitive shipments with discretion Experience dealing with VIP clients or key accounts is highly desirable Excellent organisational skills and attention to detail Confident handling end-to-end logistics processes (or willingness to develop into this) Problem-solving mindset with the ability to work under pressure
Do you love working with people and have a passion for providing excellent customer service? A leading Estate Agency brand are looking to recruit a weekend viewing guide to show customers around properties This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. Please note - It is essential that applicants hold a full UK Driving Licence, this is also a part-time role (working Friday and Saturday each week). Role Working with the existing team you will learn the full Estate Agency role and business. Speaking with buyers and sellers. Fully trained on the customer viewings process, Two day working week (Friday and Saturday each week), Potential to increase hours in the future. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience is an advantage however, not essential. Previous sales and customer service experience is essential. Presentable. Confident. Committed and willing to learn. Keen to forge a long term career within a long established and professional business. Excellent customer Service skills and telephone manner. Full Driving Licence and own car essential. Package Excellent basic salary. Attractive bonuses. Please only apply for this position if you hold a full Driving Licence and have your own car
May 15, 2026
Full time
Do you love working with people and have a passion for providing excellent customer service? A leading Estate Agency brand are looking to recruit a weekend viewing guide to show customers around properties This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. Please note - It is essential that applicants hold a full UK Driving Licence, this is also a part-time role (working Friday and Saturday each week). Role Working with the existing team you will learn the full Estate Agency role and business. Speaking with buyers and sellers. Fully trained on the customer viewings process, Two day working week (Friday and Saturday each week), Potential to increase hours in the future. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience is an advantage however, not essential. Previous sales and customer service experience is essential. Presentable. Confident. Committed and willing to learn. Keen to forge a long term career within a long established and professional business. Excellent customer Service skills and telephone manner. Full Driving Licence and own car essential. Package Excellent basic salary. Attractive bonuses. Please only apply for this position if you hold a full Driving Licence and have your own car
AI GTM Solution Engineer (GenAI / LLM / Pre-Sales) We re hiring an AI GTM Solution Engineer to help shape and deliver cutting-edge Generative AI (GenAI) and LLM-powered solutions for enterprise customers. This is a customer-facing pre-sales / solution engineering role where you ll design, prototype and demonstrate AI solutions, working closely with sales, product and engineering teams. Key Responsibilities Design and deliver AI / GenAI solutions aligned to customer use cases Build and showcase POCs, demos and technical presentations Work with LLMs, LangChain, OpenAI APIs and AI agents Support solution architecture, APIs, integrations and cloud deployments Collaborate across GTM, sales and engineering to refine offerings Requirements Experience in Solution Engineering, Pre-Sales, Sales Engineering or Technical Consulting Strong knowledge of LLMs, Generative AI, Machine Learning Hands-on with LangChain, OpenAI, GPT or similar tools Programming experience in Python Experience with APIs, integrations and REST services Cloud exposure: AWS, Azure or GCP Proven experience delivering POCs, demos or customer-facing solutions Desirable Experience building AI-powered enterprise solutions Background in startups or high-growth environments Exposure to AI agents or agentic workflows This is a high-impact opportunity to work at the forefront of AI innovation, influencing GTM strategy and delivering real-world AI solutions.
May 15, 2026
Full time
AI GTM Solution Engineer (GenAI / LLM / Pre-Sales) We re hiring an AI GTM Solution Engineer to help shape and deliver cutting-edge Generative AI (GenAI) and LLM-powered solutions for enterprise customers. This is a customer-facing pre-sales / solution engineering role where you ll design, prototype and demonstrate AI solutions, working closely with sales, product and engineering teams. Key Responsibilities Design and deliver AI / GenAI solutions aligned to customer use cases Build and showcase POCs, demos and technical presentations Work with LLMs, LangChain, OpenAI APIs and AI agents Support solution architecture, APIs, integrations and cloud deployments Collaborate across GTM, sales and engineering to refine offerings Requirements Experience in Solution Engineering, Pre-Sales, Sales Engineering or Technical Consulting Strong knowledge of LLMs, Generative AI, Machine Learning Hands-on with LangChain, OpenAI, GPT or similar tools Programming experience in Python Experience with APIs, integrations and REST services Cloud exposure: AWS, Azure or GCP Proven experience delivering POCs, demos or customer-facing solutions Desirable Experience building AI-powered enterprise solutions Background in startups or high-growth environments Exposure to AI agents or agentic workflows This is a high-impact opportunity to work at the forefront of AI innovation, influencing GTM strategy and delivering real-world AI solutions.
Sales Executive (Telesales) Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive (Telesales) with proven B2B sales, lead generation and client acquisition experience within a target-driven environment. As a Sales Executive (Telesales) you will focus on outbound sales activity, researching prospects, building relationships and managing a structured sales pipeline using CRM systems. Working in a supportive and professional environment, the Sales Executive (Telesales) will identify new business opportunities, engage decision-makers and contribute to business growth through effective communication and negotiation. This is an excellent opportunity to develop a long-term career in sales, offering ongoing support, uncapped commission and the chance to build valuable client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive (Telesales) include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14663 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 15, 2026
Full time
Sales Executive (Telesales) Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive (Telesales) with proven B2B sales, lead generation and client acquisition experience within a target-driven environment. As a Sales Executive (Telesales) you will focus on outbound sales activity, researching prospects, building relationships and managing a structured sales pipeline using CRM systems. Working in a supportive and professional environment, the Sales Executive (Telesales) will identify new business opportunities, engage decision-makers and contribute to business growth through effective communication and negotiation. This is an excellent opportunity to develop a long-term career in sales, offering ongoing support, uncapped commission and the chance to build valuable client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive (Telesales) include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14663 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 15, 2026
Full time
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
We are currently looking for a Day Concierge for an exciting new opportunity in a large and modern development located in East London (E14). The development consists of 1,400 residential units and is located a few minutes away from Canary Wharf (nearest station is Crossharbour on the DLR). As the Day Concierge, you will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have. You'll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager. Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes; Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Maintain accurate and timely records for all residents via the platform 'Buildinglink'. Hours: 4 on 4 off; 07:00-19:00 Salary: £32,061 per annum /£14.68 per hour Location: Canary Wharf (E14) (closest station is Crossharbour on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
May 15, 2026
Full time
We are currently looking for a Day Concierge for an exciting new opportunity in a large and modern development located in East London (E14). The development consists of 1,400 residential units and is located a few minutes away from Canary Wharf (nearest station is Crossharbour on the DLR). As the Day Concierge, you will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have. You'll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager. Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes; Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Maintain accurate and timely records for all residents via the platform 'Buildinglink'. Hours: 4 on 4 off; 07:00-19:00 Salary: £32,061 per annum /£14.68 per hour Location: Canary Wharf (E14) (closest station is Crossharbour on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 15, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
