2242 jobs found

Financial Services Administration Manager We are partnering with a well-established and highly respected Financial Services organisation to recruit an experienced Financial Services Administration Manager to lead and develop its administration function. This is a key leadership role within a growing business that provides holistic financial planning solutions to both personal and corporate clients across areas including investments, pensions, protection and tax planning. The role You will oversee the day-to-day management of a sizeable Financial Services administration team, ensuring workloads are effectively managed across Wealth, Corporate and Protection business lines. Working closely with senior leadership and compliance teams, you will help drive continuous improvement across processes, systems and service delivery, while promoting a strong client-focused culture throughout the business. Key responsibilities include: Leading, motivating and developing a Financial Services administration team Managing workflows, resource planning and service levels across the department Supporting the servicing of existing business and new business processing Ensuring FCA and compliance standards are consistently met Driving process improvements and operational efficiencies Conducting appraisals, one-to-ones, performance management and coaching Identifying training and development needs across the team Supporting projects, systems enhancements and operational initiatives Producing management information and reporting for senior leadership Working collaboratively with stakeholders across the wider business What we're looking for We are looking for a confident and proactive people leader with strong Financial Services knowledge and experience managing administration functions within a regulated environment. The ideal candidate will have: Proven experience managing Financial Services administration teams Strong leadership, coaching and people management skills Good knowledge of pensions, investments and protection products Excellent organisational and delegation abilities Experience improving workflows, processes and operational efficiency Strong communication and stakeholder management skills Experience supporting performance management and staff development A collaborative and improvement-focused mindset Why apply? Opportunity to join a respected and growing Financial Services business Genuine leadership role with scope to influence and improve operations Supportive and collaborative working environment Long-term career progression opportunities Strong focus on quality, compliance and client outcomes rather than volume-led targets

Job Title: Principal Thermal Mechanical Engineer Location: Cowes, Portsmouth Broad Oak, Great Baddow, 3 days a week onsite We offer a range of flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £77,100 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: The Principal Thermal Mechanical Engineer leads mechanical engineering for new radar technologies, providing expert thermal mechanical guidance across design, build, integration and test. As a subject matter expert in thermal systems and related disciplines, they may also act as Mechanical Design Authority for future radar products. Core Duties: Provide direction and technical expertise to a small team of mechanical/CAD engineers developing new radar products, while organising and overseeing associated project work packages. Effectively liaise with the project engineering manager , the project manager and the project technical authority in pursuance of the project aims Review and coach the mechanical engineering team while providing strong technical leadership and effective stakeholder management . Subject matter expert in the area of Thermal Mechanical Engineering discipline. Being a strong influencer in the Mechanical Engineering community, embracing change and continuous improvement throughout the organisation and Implement design changes. Updating and complying with company standards, processes and guidelines. Provide input into engineering estimates Proficient in the use of SAP PDM tool for maintaining and updating design data Essential Skills: You'll have a degree or equivalent experience, likely in a technology, engineering, science or IT related discipline. You'll have experience and knowledge of designing and implementing thermal management systems. You'll have experience and knowledge of the design, build, test and use of composite structural materials. You'll have familiarity with modelling and simulation tools for analysing structural behaviour under static and dynamic load, shock and vibration. You'll have familiarity with the content, applicability and use of relevant standards. You'll have experience and knowledge of engineering lifecycles, from requirements capture through to in service support. You'll hold CEng status, be working towards it, or have relevant equivalent experience. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Future Radar Team: Join us in shaping the Future of Radar Technology. Building on our heritage of cutting edge, world leading radar products, we are rapidly evolving our portfolio to enhance existing capabilities while pioneering brand new systems designed to counter emerging and future threats across the battlespace. Through close collaboration with our customers and sustained investment in exceptional talent, we are committed to remaining at the forefront of defence innovation and defining the next generation of radar solutions for Future Air Dominance Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 26th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Payroll Team Leader Location: Hackney E8 Salary Grade: PO1 Responsible to: Payroll Manager Length : 3 Months Hybrid ASAP Start PAYE : 21.92 to 23.94 per hour Umbrella : 29.87 to 32.26 per hour About Hackney Hackney is one of the UK's most diverse and highest-performing local authorities. We thrive on challenge and change, operating with a culture that is Open, Inclusive, Ambitious, Pioneering, and Proactive . Our HR Specialists are focused on making Hackney a place where everyone feels valued and has the chance to lead a healthy, successful life. The Role As a Payroll Team Leader, you will play a pivotal role in providing an efficient and effective payroll service to the Council and its partnership organisations. You will work at the heart of our HR & Traded Services team, ensuring our staff are supported by seamless payroll delivery. Key Responsibilities: Team Leadership: Lead, mentor, and nurture a team of eight Payroll Officers, empowering them to grow in confidence and deliver excellent customer service. Operational Excellence: Manage the input of payroll data, including starters, leavers, and contractual changes, while ensuring all statutory and contractual obligations are met. Technical Oversight: Act as the first point of contact for complex payroll, legislative, and system issues, specifically advising on iTrent data entry. Financial Integrity: Responsible for processing BACS and third-party payments, and checking high-stakes calculations such as maternity, paternity, and adoption pay. Strategic Support: Assist the Payroll Manager with month-end and year-end processes (P60s and P11ds) and deputise for them as required. About You We are looking for a candidate who combines technical payroll expertise with a proactive leadership style. You should demonstrate: Experience: Proven experience working in a payroll department within a large, complex organization, including supervising a team. Leadership Skills: A track record of managing and empowering individuals to meet performance targets and achieve continuous improvement. Expert Knowledge: Deep understanding of PAYE regulations, Local Government pension schemes, and statutory payments like SSP and SMP. Technical Proficiency: Significant experience with iTrent (essential) and advanced Microsoft Office skills, particularly Excel for data manipulation. Communication: The ability to explain complex payroll information to diverse stakeholders and handle sensitive situations with empathy and professionalism. Working with Us This role offers the opportunity to work in an agile way, combining home-based work with time at our offices in the Hackney Service Centre. We are committed to professional development and ensuring our team is fully equipped to meet the challenges of a modern payroll service. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Finance Manager We are seeking an experienced Finance Manager to lead the finance function for a highly regarded manufacturing business with a prestigious global shareholder base, reporting directly to the Head of Finance. This is a senior leadership role with responsibility for financial control, reporting, commercial insight, and team leadership, supporting both strategic and operational decision-making. You will oversee the full finance function, drive continuous improvement, and ensure the business has robust financial processes, accurate reporting, and clear performance visibility. Key Responsibilities Lead month-end close and deliver accurate, timely financial reporting Produce insightful management accounts and performance analysis Own budgeting, forecasting, and cash flow planning Deliver Profit & Loss, Balance Sheet, and Cash Flow reporting Lead the annual statutory audit and manage external relationships Manage capital expenditure appraisal and reporting Strengthen controls, processes, and UK GAAP compliance Oversee tax reporting and submissions Lead, develop, and mentor the finance team Partner with senior stakeholders to drive profitability and efficiency About You Fully qualified accountant (CIMA / ACCA or equivalent) Proven finance leadership experience within manufacturing Strong background in reporting, budgeting, forecasting, and controls Experience of standard costing, variance analysis, and capex Proven track record leading audits and managing stakeholders Strong systems capability, including advanced Excel (Power BI desirable) Commercially astute with strong leadership and communication skills If you're interested in this opportunity, please apply or email Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Your new company Your new company is The Malcolm Group, a well-established organisation within the logistics and supply chain sector. The business operates with a strong set of core values centred around care for people, pride in work, integrity, and delivering on commitments, while fostering a diverse and inclusive working environment. Your new role As a Supply Chain Administrator, you will support the Dispatch Manager on a weekend day shift (Friday to Sunday), ensuring the smooth coordination of warehouse dispatch operations. Your responsibilities will include planning and setting up loads, preparing and issuing all relevant dispatch and shipping documentation, and booking hauliers using internal systems such as Road Runner and SAP. You will also manage driver arrivals for loading, communicating any operational issues to the Traffic Team, and completing general administrative duties with a high level of accuracy while working to deadlines.The role follows a 3-day working pattern, consisting of a half shift on Friday (11:30 - 18:00) and full-day shifts on both Saturday and Sunday (07:00 - 19:00). What you'll need to succeed To succeed in this role, you will ideally have experience within a warehouse or logistics environment, alongside strong organisational skills and excellent attention to detail. You will be a confident communicator, capable of liaising with internal teams effectively, and comfortable using Microsoft Office applications. A proactive approach and the ability to work accurately under pressure will be key. Full training will be provided, so a willingness to learn is essential. What you'll get in return In return, you will receive the opportunity to join a supportive organisation that values its employees and offers training and development. You will gain experience within a structured supply chain environment and work within a company that promotes safety, teamwork, and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a dedicated Human Resources Advisor to support our clients HR functions initially on a 6 month FTC (which may be extended). The successful candidate will play a vital role in managing employee relations approximately 82 colleagues, maintaining HR systems, and ensuring compliance with employment policies. This position offers an excellent opportunity for individuals with a strong background in human resources and administrative support to contribute to organisational growth and employee engagement. The role involves working closely with various departments to deliver effective HR solutions and foster a positive workplace environment. Duties Manage and update HR information systems such as to ensure accurate employee data entry and record keeping. Provide guidance on HR policies, procedures, and employment legislation to managers and staff. Support recruitment processes by coordinating job postings, screening applications, and assisting with onboarding using internal systems. Assist in organising training sessions, employee engagement initiatives, and social media management related to employer branding. Handle administrative tasks including preparing reports, maintaining personnel files, and processing documentation efficiently. Collaborate with payroll teams to ensure correct data entry and timely processing of employee information. Support employee relations by addressing queries related to HR policies and procedures in a professional manner. Contribute to continuous improvement of HR processes through data analysis and feedback collection. Experience Proven experience in human resources or administrative roles within a corporate environment. Familiarity with HRIS platforms is highly desirable but not essential as full training provided. Strong communication skills with the ability to liaise effectively across all levels of the organisation. Experience with data entry, record keeping. Knowledge of social media management for employer branding or recruitment campaigns is advantageous but not essential. Demonstrated organisational skills with attention to detail in managing multiple priorities simultaneously. Hours of work: 8-4.30 pm with a possible1 day home working Initially this is a 6 month fixed term contract, which may be extended subject to ongoing projects. Salary: We anticipate a salary of Circa 35,000 pa although this is negotiable dependent upon experience. The ideal candidate will be proactive, organised, and committed to fostering a positive workplace culture through effective general HR practices. Benefits: Casual dress Company pension Discounted or free food Free parking On-site parking

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Business Analyst Grade: SO2 Contract: Fixed-term 6 months Salary: 20.93 per hour Location: Fareham Working Pattern: 3 days in office 2 days WFH after initial training period Vetting Level Required: MUST BE ABLE TO OBTAIN NPPV3 About the Role We are seeking an experienced Business Analyst to join the Continuous Improvement Team . This role plays a vital part in delivering continuous improvement and transformational change across the organisation. Working closely with operational teams, senior leaders, and external suppliers, you will identify process inefficiencies, gather and document requirements, and apply robust data analysis to support evidence-based decision-making. This is a high-impact role suited to someone who thrives in complex environments and enjoys working at pace on meaningful change initiatives. Key Responsibilities As a Business Analyst, you will: Support the development and delivery of digital transformation, process improvement, and optimisation initiatives Engage stakeholders at all levels to gather, analyse, and document business requirements and process maps Apply advanced analytical techniques to identify trends, root causes, risks, and opportunities for improvement Produce clear, high-quality reports and presentations for both technical and non-technical audiences Manage analysis deliverables through approval and formal change control processes Work with third-party suppliers to ensure system changes align with business needs and organisational objectives Track project milestones, risks, and progress, maintaining accurate documentation and reporting Contribute to business case development, aligning analysis with organisational priorities and resource constraints Support senior analysts and project managers in the delivery of complex change programmes Provide mentoring and guidance where required, promoting best practice in business analysis Essential Criteria Qualifications Educated to QCF Level 4 or equivalent experience Professional practitioner-level qualification in Business Analysis (e.g. BCS Level 4, International Diploma in Business Analysis) Experience & Skills Significant experience working as a Business Analyst or in a similar analytical role Strong analytical and problem-solving capability Proven experience of stakeholder engagement and requirements gathering across multiple organisational levels Experience supporting digital transformation or system change projects Ability to present complex information clearly to diverse audiences Experience using digital tools for data analysis, workflow optimisation, and process mapping Desirable Experience using data analysis or business intelligence tools (e.g. Power BI, Tableau, SQL) Experience working with SaaS solutions Additional Information The role requires compliance with GDPR and information-handling policies Occasional travel within the UK or overseas may be required; a valid passport and access to reliable transport are essential There may be occasional requirements to work unsocial hours, with appropriate allowances paid Appointment is subject to a 6-month probationary period and maintaining the required level of vetting Ongoing training and professional development will be required Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.

Test & Release Manager London Hybrid Up to £130,000 A leading financial services organisation is seeking a Test & Release Manager to lead the transformation and maturity of their CIO Test & Release Management Centres of Excellence. The successful manager will sit at the heart of testing and quality initiatives, responsible for embedding best practices, driving adoption of industry-standard approaches, and ensuring business stakeholders benefit from high-quality delivery across technology programmes. You will lead a team of direct reports and influence a wider group of 70 FTE, setting standards, shaping capability, and fostering a culture of shared responsibility for quality across the organisation. Key Responsibilities of the Test & Release Manager: Lead and transform the Test & Release Management Centres of Excellence, embedding industry best practices and improving ways of working. Directly manage and coach a team of 8, while inspiring and influencing a wider team of 70 to deliver high-quality testing and release management services. Partner with senior stakeholders, portfolio teams, and delivery directors to understand demand, optimise capability, and drive continuous improvement. Own sourcing, recruitment, onboarding, and development of team members, ensuring the right mix of skills and capabilities. Manage vendor relationships and ensure services adhere to governance, quality, and performance standards. Use data-driven insights to track performance, demonstrate improvements, and inform strategic decisions. Represent the Test & Release function at committees and across the enterprise, driving alignment and consistency. Key Requirements of the Test & Release Manager: Proven experience leading and transforming large testing teams (50+ people) within complex organisations. Strong track record in improving testing practices, embedding quality, and driving change across enterprise teams. Experience in Test & Release Management, with hands-on understanding of industry best practices and frameworks. Skilled in senior stakeholder management and influencing across matrix organisations. Experienced in managing vendors and balancing insource/outsource strategies. Data-driven mindset, able to measure, monitor, and communicate improvements effectively. Excellent leadership, coaching, and communication skills, with the ability to create high-performing teams. Passionate about quality, agile delivery, and building shared ownership of outcomes. Apply now to speak with VIQU IT in confidence. Or reach out to Fay Toomey via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Test & Release Manager London Hybrid Up to £130,000

Finance Manager Fife Permanent Full Time Hybrid £60,000 -£70,000 + Benefits Your new company Hays is proud to be partnering with a well-established, international organisation operating across multiple countries and currencies. The business is known for its commitment to operational excellence, continuous improvement, and high standards of financial control. With a strong international footprint, the organisation places significant emphasis on collaboration, service delivery, and building scalable, future-proof financial operations. Your new role As Finance Manager, you will lead the international transactional finance function, taking full ownership of end-to-end operational delivery across accounts payable, accounts receivable, banking and cash management, employee expenses, VAT, and balance sheet reconciliations. Managing a team of approximately six direct reports, you will be responsible for ensuring accurate, timely, and compliant month-end close across multiple entities, jurisdictions, and currencies. You will work closely with Group Finance, Tax, Treasury, and local finance teams to maintain robust controls, support audit requirements, and deliver consistent service standards. A key focus of the role will be driving process improvement and automation, standardising ways of working, reducing manual effort, and introducing KPI-led performance management to support continuous improvement across transactional finance operations. What you'll need to succeed To be successful in this role, you will bring demonstrable experience from a similar position within a large, international organisation, with a strong understanding of transactional accounting, VAT across multiple jurisdictions, and month-end processes. You will ideally hold an accountancy degree, diploma, or professional qualification, supported by a solid technical grounding in accounting principles. You will be a confident people leader with proven experience managing, developing, and motivating teams, alongside excellent communication and organisational skills. Experience working with ERP systems at key-user or project-lead level is essential, with prior exposure to systems improvement, process redesign, and automation initiatives. Familiarity with MS Dynamics and MS Power tools would be advantageous, as would a mindset focused on operational excellence, control, and continuous improvement.What you'll get in return In return, you will secure a senior operational finance role with genuine international exposure and the opportunity to make a tangible impact on how transactional finance is delivered across the group. You will work in a collaborative environment that values high standards, innovation, and professional development, with the chance to lead meaningful change, influence stakeholders, and develop a high-performing finance team. This role offers both stability and challenge, making it ideal for an ambitious finance professional looking to step into a visible, value-adding leadership position. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HR Advisor Location: Lowestoft, Suffolk Salary: £38,000 - £42,000 (DOE) Hours : Mon-Thurs: 8:30am - 5:30pm Fri: 8:30am - 4:00pm OR Part time hours considered The Opportunity Our client, a rapidly expanding business in the offshore energy sector, is seeking an experienced HR Advisor to join their team during an exciting period of significant growth. Due to continuous, significant contract wins, they're investing heavily in their people infrastructure and are bringing their HR function in house. This is an excellent opportunity for a CIPD qualified HR professional who thrives in a busy environment, enjoys variety, and takes pride in delivering practical, people-focused HR support, looking to make their mark on building a role from the ground up. This is a varied, hands-on role with real impact in addition to supporting the general functions within HR, it would also include developing their apprenticeship programme, and driving community engagement initiatives. The Role You will work closely with managers to provide clear, commercially aware HR advice and ensure consistent application of HR policies and procedures. The role covers a broad mix of operational HR responsibilities including recruitment, onboarding, absence management, employee relations, and HR administration. You will also: Support recruitment activity and onboarding processes, ensuring a smooth and professional employee experience Manage employee relations cases including absence, disciplinaries, and grievances in line with policy Maintain accurate HR records and systems Support managers with probation reviews and performance discussions Provide guidance on HR policies and employment legislation Contribute to continuous improvement of HR processes and ways of working Build strong working relationships across the business and with external partners where required About You You will be CIPD qualified with experience in a similar HR Advisor or generalist HR role within a busy environment. You will be confident operating at pace, balancing competing priorities, and providing practical HR solutions. You will also bring: Strong interpersonal and communication skills A proactive, organised, and self-motivated approach Confidence in advising and influencing managers Flexible, adaptable mindset with a can do attitude Commercially aware and solutions-focused Calm, credible, and confident when dealing with sensitive issues Able to build trust and relationships at all levels Committed to continuous improvement and professional development Professional, approachable, and resilient in a fast-moving environment What's On Offer Competitive salary (£38-42k, open to discussion and dependent upon level / years of experience) Additional Benefits package Early Friday finish at 4pm The option to work part time hours initially if this suits Join a business with clear growth trajectory and major investment Genuine autonomy and impact Be part of a business transformation If you're an experienced HR professional who thrives on variety, enjoys project work, and wants to make a tangible impact in a growing business, apply now or contact Helen Pitcher to discuss further.

We are seeking a high-calibre Finance Manager for a contract position leading the financial operations of our client's business. In this role, you will act as a strategic partner across all financial aspects of the company, providing expert guidance to senior management to ensure sustained financial health and strict compliance with regulatory requirements. Key Responsibilities Develop and implement financial policies and procedures designed to drive the company's growth and overall profitability. Prepare and present comprehensive financial reports, forecasts, budgets, and statements to senior management and group stakeholders. Analyse financial data and market trends to provide actionable insights for improving efficiency and performance. Manage cash flow and liquidity forecasting in collaboration with group treasury functions to ensure optimal resource allocation. Oversee the preparation of tax returns and regulatory filings, ensuring strict adherence to accounting standards with support from specialist group functions. Act as the primary point of contact for internal auditors, tax advisors, and relevant regulatory authorities. Provide mentorship to the finance team, fostering a culture of professional development, accountability, and continuous improvement. Maintain a robust internal controls environment to mitigate risk and ensure data integrity. Develop credit control policies to minimise bad debt risk, reduce debtor days, and optimise cash collection efficiency. Requirements A professional accounting qualification is essential (e.g., ACCA, CIMA, or ACA ). At least 3+ years of proven experience in a financial management role, ideally within an SME environment. Strong expertise in UK financial principles, accounting standards, taxation, and regulatory compliance. Advanced Excel skills and the ability to interpret complex data to make strategic recommendations. On applying you agree to receive finance specific content from our Randstad Finance & Accounting community () Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Full-time temporary contract as a Customer Contact Officer based in Coventry for Coventry City Council Your new company You will be joining Coventry City Council, supporting a busy frontline Customer Services team. As one of the first points of contact for residents, the service plays a vital role in ensuring the community receives clear, helpful and efficient support across a wide range of council enquiries. Coventry City Council prides itself on delivering a people-centred service with professionalism, integrity and genuine commitment to helping residents. Your new role As a Customer Contact Officer, you will provide high-quality customer service across multiple channels. Four positions are based within the Customer Service Centre handling telephone enquiries, while two positions are based within the Central Library, supporting customers face-to-face through the meet-and-greet team.You will take ownership of customer enquiries, ensuring issues are resolved wherever possible at first contact. In this role, you will promote a positive, customer-focused culture, manage competing priorities, and maintain a professional approach at all times. You will also contribute to improving service delivery by identifying challenges, suggesting improvements, and supporting new initiatives. Working closely with colleagues and service managers, you will help maintain strong working relationships and ensure customers remain at the heart of the service. What you'll need to succeed To succeed in this role, you will need excellent customer service skills, strong communication abilities, and the confidence to handle both telephone and face-to-face interactions professionally. You must be able to manage conflicting priorities, work effectively as part of a team, and take pride in delivering a high standard of service. A positive attitude toward change, continuous improvement, and learning is essential, along with the ability to build effective relationships and provide constructive feedback. You will also need a commitment to Coventry City Council's values and a desire to support customers within a busy public-service environment. What you'll get in return You will receive a competitive hourly rate of £13.05 basic (£14.63 inclusive of holiday allowance), working full-time on an ongoing contract. You will gain valuable experience within a large, supportive public-sector organisation and be part of a team that makes a meaningful difference to residents across Coventry. With set office hours and a collaborative team environment, this is an excellent opportunity to develop your customer service career within local government. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Job Title: Assistant Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Assistant Manager to join their Inverness office. The successful candidate will be responsible for managing a diverse client portfolio, preparing year-end accounts and financial statements, reviewing management accounts, and ensuring compliance with HMRC and Companies House regulations. The role requires strong technical accounting knowledge across UK GAAP frameworks, corporation tax, VAT, and balance sheet reconciliations, alongside proficiency in software including Xero, QuickBooks, Sage, IRIS, and Excel. The candidate will also supervise and mentor junior staff, oversee workflow planning, support process improvements, and maintain strong client relationships while delivering a high standard of service and accuracy. Technical Skills: Extensive experience preparing year-end accounts for: Sole traders Partnerships Limited companies Preparation of financial statements Preparing working papers and audit files (if required). Knowledge of FRS 105, FRS 102 (1A), and other UK GAAP frameworks Adjusting journal entries, accruals, and prepayments Reconciling balance sheet accounts including bank, control, and suspense accounts Correctly dealing with HP, leases and loans Good working knowledge of director s loans, dividends and S455 tax Familiarity with trial balance reviews and correcting entries Preparing corporation tax computations and basic personal tax returns Sound understanding of VAT and VAT return preparation Review and preparation of management accounts and relevant reports for clients Ensuring all financial records are compliant with HMRC and Companies House regulations Reviewing work prepared by junior team members for quality and accuracy Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Interpersonal & Communication Skills: Excellent written and verbal communication skills Able to present financial information clearly to non-finance individuals Skilled at handling client queries, meetings, and correspondence Builds strong, long-term relationships with clients and internal teams Diplomatic and professional when managing sensitive client or staff issues Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Supervisory & Leadership Skills: Supervising and mentoring junior team members and trainees Reviewing and providing feedback on work prepared by junior staff Leading by example in quality of work and client service Supporting professional development and training plans Conducting or contributing to performance reviews Encouraging adherence to internal processes and best practices Management Skills: Managing a portfolio of clients across different sectors Planning and monitoring workflow to ensure deadlines are met Overseeing job allocation and team capacity planning Reviewing client profitability and identifying efficiency improvements Developing and maintaining strong client relationships Liaising with partners to provide updates on client work and issues Assisting with practice development initiatives and internal improvements Supporting the implementation of new systems and processes Ensuring compliance with internal controls and quality assurance standards (e.g. ISQM 1)

About the role Sytner Group is looking for a passionate and driven Used Car Sales Manager to join our motivated sales team at Sytner Select Northampton. As a Sytner Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you This role would suit a Sales Manager/Sales Controller with retail sales experience gained from within the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to handle conflicting demands. You will need exceptionally high standards, the ability to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Enhanced Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Charge Manager - Real Estate - An excellent opportunity to join OUR CLIENT - a globally recognised real estate platform redefining property management through operational excellence, innovation and a genuinely customer-focused approach. Backed by substantial international investment and managing a prestigious commercial portfolio across the United Kingdom, this business has built an outstanding reputation within the prime Central London market. With continued growth, a strong ESG agenda and significant investment in technology, this is an exciting opportunity to become part of a forward-thinking and highly respected organisation at a pivotal stage of expansion. THE ROLE: This is a senior appointment within the real estate finance function, offering the chance to lead an established service charge team while managing a high-profile commercial portfolio and reporting directly the FD. You will play a key role in driving best practice, strengthening client relationships and ensuring service charge processes are delivered to the highest professional standards. Key responsibilities include: Leading, mentoring and developing the service charge team. Managing performance, training and ongoing development. Overseeing service charge budgets, reconciliations and reporting. Preparing annual accounts in accordance with RICS regulations. Working closely with property managers, clients and tenants across a premium portfolio. Supporting onboarding of new assets and clients onto financial systems. Driving accuracy, efficiency and continuous improvement across processes. Managing cash reconciliations and resolving complex queries. THE PERSON: The successful candidate will bring strong commercial property service charge accounting experience together with the confidence to lead within a fast-paced and collaborative environment. You will ideally have: Proven experience within commercial property service charge accounting. Strong knowledge of RICS regulations and accounting procedures. Previous experience using YARDI, MRI QUBE, TRAMPS or similar. Advanced Excel capability. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. The ability to manage priorities and perform under pressure. Benefits: Opportunity to join a globally respected real estate business. Exposure to a prestigious commercial property portfolio. Strong career prospects within a growing platform. Collaborative and high-performing culture. Long-term stability combined with an entrepreneurial environment. Competitive salary and benefits package including Hybrid and flexible working. (url removed) Follow us on LinkedIn Discover Your Next Opportunity with Trident Browse our latest vacancies on our website and connect with us on LinkedIn to stay updated on exciting career opportunities. We Value Every Application While we receive many applications and cannot respond to each individually, every submission is carefully reviewed and stored in our database for future roles. If you haven't heard from us within 5 working days, please assume your application wasn't successful this time-but we'll reach out if a suitable opportunity arises. Get Ahead in Your Career Sign Up for Job Alerts - Be the first to hear about new openings. Register Your CV - Make sure we have your details on file. Looking to Recruit? - Partner with us to find top talent.

13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour Coventry 13-week temporary contract Start date: ASAP Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation's commitments and provides a seamless, safe, and valued experience.Your role will include: Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management. Monitoring team outputs to ensure performance objectives and targets are met. Creating and maintaining quality frameworks, processes, procedures, and management documentation. Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement. Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma. Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality. Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions. Leading and managing change initiatives, ensuring policies and procedures remain current and compliant. Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity. Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation. Empowering change ambassadors with coaching, tools, and techniques to embed a culture of customer excellence. This is a strategic, cross-functional leadership role at the heart of service transformation, requiring a proactive, influential, and outcomes-focused manager. What you'll need to succeed To excel in this role, you will bring: Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree. Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma. Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects. Strong leadership capability with the confidence to influence and engage senior stakeholders. Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation. Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment. Ability to travel between office locations and community-based venues as required. A valid Basic DBS or willingness to obtain one. What you'll get in return You will receive a competitive hourly rate of £29.38, working on a 13-week temporary contract that provides stability while the permanent recruitment process takes place. This role offers a unique opportunity to influence customer experience at a strategic level, lead meaningful change, and shape how services support and engage customers across multiple channels. You will join an organisation that values innovation, continuous improvement, and strong customer-centric leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Customer Relations Manager - On site and Office Your new company You'll be working for a property development and building company travelling to sites within the Bristol and Bath area. Your new role You'll be acting as a key point of contact for the customer relations team, providing support and knowledgeable solutions to resolve customer queries. Duties are as follows: Conduct pre-completion home inspections to ensure quality and consistency. Manage customer defects, including complex and high risk issues, through to resolution. Liaise with site teams, subcontractors, and partners to drive improved customer outcomes. Attend customer homes, identify issues, resolve complaints, and support the warranty journey. Analyse trends, report issues, and support continuous improvement across departments. Represent company values while supporting satisfaction targets at survey stages. What you'll need to succeed Construction/housebuilding background with strong customer issue resolution experience. Ability to work across multiple teams while maintaining accurate records and high standards. Excellent communication, analytical and relationship building skills. Proactive, detail focused mindset with strong decision making capability. Confident IT skills (Excel, Word, Outlook) and excellent time management abilities. Full driving licence and willingness to travel. What you'll get in return Competitive salary, annual bonus and choice of company car/car allowance. Up to 39 days annual leave plus bank holidays and 2 volunteering days. Private medical insurance and enhanced family friendly leave. Competitive pension scheme and life assurance at 4 salary. Access to share save schemes, rewards portal and salary sacrifice benefits. Christmas shutdown and a supportive, values driven working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Job Title: Senior Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Senior Manager to join their Inverness office. The successful candidate will lead a portfolio of clients, provide high-level oversight of accounts, tax computations, statutory reporting, and strategic advisory services while ensuring full compliance with UK accounting and regulatory standards. The role requires advanced technical expertise in financial reporting, tax planning, management accounts, and business performance analysis, alongside strong proficiency in cloud accounting systems, IRIS, Excel, and digital workflow tools. The Senior Manager will play a key leadership role in mentoring and developing teams, driving operational efficiency, supporting business growth initiatives, and maintaining strong client relationships as a trusted advisor. The position also involves contributing to strategic decision-making, overseeing profitability and resource planning, and championing continuous improvement and digital transformation across the firm. Technical Expertise (Advanced): High-level review of accounts, tax computations, and financial statements Advising clients on complex technical matters including tax planning and structuring Oversight of preparation and filing of statutory accounts under FRS 102 and FRS 105 Providing insight into management accounts, KPIs, and business performance Ensuring technical accuracy and regulatory compliance across all work Keeping up to date with changes in accounting and tax legislation and ensuring team compliance Supporting implementation of new accounting standards and regulatory updates across the firm Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Leadership & Team Development: Managing and mentoring managers, seniors, and trainees across departments Leading recruitment, appraisals, and performance reviews Setting training objectives and supporting team CPD and exam progression Encouraging a culture of continuous improvement and accountability Driving staff engagement and contributing to a positive workplace culture Leading internal training sessions and sharing technical knowledge firmwide Strategic & Management Skills: Leading a portfolio of clients, ensuring high-quality service and client satisfaction Strategic planning and oversight of practice-wide workflows and resource allocation Monitoring profitability and performance of client engagements Developing and implementing internal processes to improve efficiency and compliance Supporting business development through networking, referrals, and client retention Identifying opportunities for advisory services and cross-selling firm offerings Preparing internal management reports for partners/directors Contributing to strategic decision-making and growth initiatives within the firm Ensuring compliance with ISQM (UK) 1 and other relevant quality standards Managing billing, WIP recovery, and debtor management for assigned portfolio Client Relationship Management: Acting as the primary point of contact for key clients Advising on business strategy, growth, tax efficiency, and risk management Leading client meetings and presenting financial insights at board level Building long-term client relationships based on trust, responsiveness, and value Managing client expectations and resolving escalated issues professionally Software & Digital Competence: Advanced user of cloud accounting software (Xero, QuickBooks, Sage Business Cloud) Oversight of firm-wide adoption of practice management systems (e.g., Karbon, Accountancy Manager) Proficient in accounts/tax production software (e.g., IRIS, CCH, TaxCalc, VT Final Accounts) Strong Excel skills for financial modelling, budgeting, and analysis Championing digital transformation and workflow automation across the firm

Job Role: Complex Lives Navigator Salary: £20,960 per year (full time equivalent £26,200) Hours: 30 hours per week Contract type: Permanent Location: Weymouth Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Participation in an outreach rota which will include early mornings, evenings and weekends. Partipcate in an out-of-hours on-call rota. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Complex Lives Navigator, you ll be on the front line of supporting people experiencing rough sleeping, delivering the Reach Out offer directly to individuals who may be disengaged from services. You ll work proactively to reach some of the most vulnerable people in our community, providing specialist drug and alcohol support where it s needed most. You ll be a key member of our established Rough Sleeper Outreach team, taking part in early morning outreach and acting as a trusted point of contact for people seeking support with substance misuse. Working within the Reach Out (Waythrough) project, you ll collaborate closely with partner teams to identify appropriate housing pathways, contribute to weekly Multi Disciplinary Team (MDT) meetings, attend specialist training, and access targeted interventions that support individuals with complex needs to achieve stability and long term recovery. What you ll be doing: Develop and implement person-centred support with individuals with complex needs. Recognise needs regarding substance misuse, mental health, domestic abuse, personality disorders and other psychological and behavioural issues. Establish supportive, trusting and professional relationships with service users using a Trauma Informed Approach. To maintain complete, accurate and up to date client records. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Full driving licence and access to own car for work purposes. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

Complaints Executive Location: Farnborough Hybrid: 3 days onsite and 2 days working from home Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: The purpose of this role is to investigate, manage, and resolve complaints and claims within regulatory timeframes and protecting the brand's reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory timeframes and internal policies. They will also manage daily action reports, support colleagues within the Regulations team, and remain flexible in taking on new tasks as required. What awaits you? Respond to voluntary disclosures from third-party firms.Resolve complaints and claims from Customers and third-party firms. Respond to follow up emails from Customers and third-party firms.Ensure all complaints are handled within regulatory deadlines and that holding letters are issued on time where required. Maintain professional relationships with customers and third-party firms, including making occasional outbound calls.Manage workload effectively and keep the manager informed of any delays. Log and manage breaches in line with company policy and including carrying out root-cause analysis.Support continuous improvement by reviewing procedures and identifying opportunities to enhance processes. Handle challenging or vulnerable customer interactions with empathy and in accordance with FCA requirements. Provide support on CCA remediation, voluntary disclosure bulk responses, and FOS complaint handling. Manage bulk imports to progress voluntary disclosures, complaints and claims where required. The opportunity You will have the opportunity to work within an enthusiastic team who are passionate about delivering outstanding service. Along with fostering excellent collaboration with the regional purchasing network thanks to regular and relevant communication. What will you bring to the global premium automotive brand: Confidence handling highly sensitive information with discretion Experience in handling complaints Strong judgement and organisation in a high volume, demanding environment The ability to adapt quickly and manage competing priorities Educated to GCSE/A-Level equivalent. Strong interpersonal skills at all management levels. Effective organizational and time management skills. Proactive and able to react quickly. Able to work autonomously and use own initiative. How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background #