Credit Controller/Collections Support, ASAP start, 3 month temporary assignment, Coventry Your new company Join a forward-thinking, customer-centric business committed to delivering exceptional service throughout the full lifecycle of every contract. Your new role As a Credit Controller/Collections Support Advisor, you will play a vital role in managing inbound and outbound customer contact - handling high volume calls and enquiries with professionalism and care. Your primary responsibility will be to deliver outstanding customer service while managing all customer requests throughout the duration of their contract using an in-house contract management system. Using your initiative, you'll identify effective solutions for customer needs, support credit control activity, and spot opportunities for contract renewals to enhance revenue. A core part of your role will be ensuring all interactions align with service level objectives and quality standards. You will provide a high-quality telephone service, ensuring department service levels are consistently achieved. You will understand customer needs and deliver appropriate solutions that align with company processes, with a focus on customer retention and renewal opportunities. You will manage customer requests throughout the life of the contract, including complex enquiries such as financial modifications. You will oversee the end-of-contract process, ensuring timely return of vehicles and identifying opportunities for extensions or renewals. You will handle complex enquiries via phone and tailored written responses, escalating matters appropriately. You will maintain an up-to-date knowledge of products, processes, systems, and compliance obligations. What you'll need to succeed To be successful in this role, you look to have a passion for customer service and strong experience of managing high-volume inbound and outbound calls - ideally you will come from a call centre environment. You will have experience in collections or credit control. You will have confident verbal and written communication skills and strong organisational skills. You must be immediately available to start a temporary assignment and able to commit to a 3-month temporary assignment. What you'll get in return You will have the opportunity to join a dynamic, supportive organisation that values its people and promotes internal growth. You will contribute to customer experience and operational improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Seasonal
Credit Controller/Collections Support, ASAP start, 3 month temporary assignment, Coventry Your new company Join a forward-thinking, customer-centric business committed to delivering exceptional service throughout the full lifecycle of every contract. Your new role As a Credit Controller/Collections Support Advisor, you will play a vital role in managing inbound and outbound customer contact - handling high volume calls and enquiries with professionalism and care. Your primary responsibility will be to deliver outstanding customer service while managing all customer requests throughout the duration of their contract using an in-house contract management system. Using your initiative, you'll identify effective solutions for customer needs, support credit control activity, and spot opportunities for contract renewals to enhance revenue. A core part of your role will be ensuring all interactions align with service level objectives and quality standards. You will provide a high-quality telephone service, ensuring department service levels are consistently achieved. You will understand customer needs and deliver appropriate solutions that align with company processes, with a focus on customer retention and renewal opportunities. You will manage customer requests throughout the life of the contract, including complex enquiries such as financial modifications. You will oversee the end-of-contract process, ensuring timely return of vehicles and identifying opportunities for extensions or renewals. You will handle complex enquiries via phone and tailored written responses, escalating matters appropriately. You will maintain an up-to-date knowledge of products, processes, systems, and compliance obligations. What you'll need to succeed To be successful in this role, you look to have a passion for customer service and strong experience of managing high-volume inbound and outbound calls - ideally you will come from a call centre environment. You will have experience in collections or credit control. You will have confident verbal and written communication skills and strong organisational skills. You must be immediately available to start a temporary assignment and able to commit to a 3-month temporary assignment. What you'll get in return You will have the opportunity to join a dynamic, supportive organisation that values its people and promotes internal growth. You will contribute to customer experience and operational improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Accounts and Business Advisory Associate Your new company You'll be joining a large, progressive professional services firm with a strong UK and international presence. The firm has grown significantly over recent years and prides itself on combining the scale and opportunity of a leading practice with a genuinely people-focused culture. Career development sits at the heart of the business, with a clear commitment to supporting individuals on their professional journey while delivering smart, effective and personal services to clients. This role is based in Inverness, offering the chance to build your career locally while being part of a much wider network of expertise. Your new role In this role you'll work within the Accounts and Business Services team, supporting a varied portfolio of clients across statutory accounts preparation and day-to-day accounting. You'll be involved in producing annual accounts, maintaining accurate records and beginning to offer best-practice advice and recommendations for review by senior colleagues.You'll also gain strong exposure to client interaction, including liaising with HMRC, and will develop a broad understanding of how businesses operate from an accounting and compliance perspective. This position offers an excellent foundation for those looking to progress toward a more senior reporting or business advisory role over time, with structured support throughout. What you'll need to succeed You'll be someone who is keen to learn, proactive in your approach and comfortable working collaboratively as part of a wider team. You'll enjoy building relationships, contributing ideas and developing your own voice in a professional environment.Ideally, you'll be studying (or looking to study) towards ACA or ACCA, with a genuine interest in developing a long-term career in accountancy. You'll be organised, adaptable and receptive to feedback, with the ability to manage deadlines in a fast-paced environment. What you'll get in return You'll benefit from a competitive salary, full study support towards professional qualifications, and a comprehensive benefits package. This includes generous annual leave, flexible and agile working options, pension provision, life assurance and access to a wide range of employee benefits and discounts.Beyond the package, you'll be joining a firm that genuinely invests in its people. You'll have access to extensive learning and development opportunities, career coaching, mentorship and regular encouragement to shape your own career path. Social events, a supportive team culture and a strong focus on wellbeing help create an environment where people feel valued and supported as they grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Job Title: Accounts and Business Advisory Associate Your new company You'll be joining a large, progressive professional services firm with a strong UK and international presence. The firm has grown significantly over recent years and prides itself on combining the scale and opportunity of a leading practice with a genuinely people-focused culture. Career development sits at the heart of the business, with a clear commitment to supporting individuals on their professional journey while delivering smart, effective and personal services to clients. This role is based in Inverness, offering the chance to build your career locally while being part of a much wider network of expertise. Your new role In this role you'll work within the Accounts and Business Services team, supporting a varied portfolio of clients across statutory accounts preparation and day-to-day accounting. You'll be involved in producing annual accounts, maintaining accurate records and beginning to offer best-practice advice and recommendations for review by senior colleagues.You'll also gain strong exposure to client interaction, including liaising with HMRC, and will develop a broad understanding of how businesses operate from an accounting and compliance perspective. This position offers an excellent foundation for those looking to progress toward a more senior reporting or business advisory role over time, with structured support throughout. What you'll need to succeed You'll be someone who is keen to learn, proactive in your approach and comfortable working collaboratively as part of a wider team. You'll enjoy building relationships, contributing ideas and developing your own voice in a professional environment.Ideally, you'll be studying (or looking to study) towards ACA or ACCA, with a genuine interest in developing a long-term career in accountancy. You'll be organised, adaptable and receptive to feedback, with the ability to manage deadlines in a fast-paced environment. What you'll get in return You'll benefit from a competitive salary, full study support towards professional qualifications, and a comprehensive benefits package. This includes generous annual leave, flexible and agile working options, pension provision, life assurance and access to a wide range of employee benefits and discounts.Beyond the package, you'll be joining a firm that genuinely invests in its people. You'll have access to extensive learning and development opportunities, career coaching, mentorship and regular encouragement to shape your own career path. Social events, a supportive team culture and a strong focus on wellbeing help create an environment where people feel valued and supported as they grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of accuracy and professionalism. Key Responsibilities as a Customer service advisor Process inbound and outbound calls, emails, and customer enquiries in line with established procedures Accurately complete transactions and maintain up-to-date records, both digital and manual Prioritise and manage daily workloads effectively to meet deadlines Escalate non-routine queries or issues appropriately Collaborate with colleagues to support overall team performance Provide general administrative assistance as required Ensure compliance with internal controls and audit requirements Essential Skills & Experience as a Customer service advisor Strong attention to detail and accuracy in record-keeping Proven ability to work effectively in a team-based or structured environment Excellent interpersonal and communication skills Strong organisational and time management abilities Demonstrated commitment to delivering high-quality customer service Ability to follow defined processes and procedures consistently Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 15, 2026
Seasonal
Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of accuracy and professionalism. Key Responsibilities as a Customer service advisor Process inbound and outbound calls, emails, and customer enquiries in line with established procedures Accurately complete transactions and maintain up-to-date records, both digital and manual Prioritise and manage daily workloads effectively to meet deadlines Escalate non-routine queries or issues appropriately Collaborate with colleagues to support overall team performance Provide general administrative assistance as required Ensure compliance with internal controls and audit requirements Essential Skills & Experience as a Customer service advisor Strong attention to detail and accuracy in record-keeping Proven ability to work effectively in a team-based or structured environment Excellent interpersonal and communication skills Strong organisational and time management abilities Demonstrated commitment to delivering high-quality customer service Ability to follow defined processes and procedures consistently Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Join us as a Credit Controller on a 6-month FTC based in Chertsey and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Chertsey, Surrey (Hybrid working 3 days per week in the office, with more office time initially for onboarding. The office will relocate to Camberley in August, so flexibility to work from the new location is required.) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
May 15, 2026
Full time
Join us as a Credit Controller on a 6-month FTC based in Chertsey and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Chertsey, Surrey (Hybrid working 3 days per week in the office, with more office time initially for onboarding. The office will relocate to Camberley in August, so flexibility to work from the new location is required.) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
Trainee Sales Consultant No Experience Required! Location: Fareham (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £25k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
May 15, 2026
Full time
Trainee Sales Consultant No Experience Required! Location: Fareham (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £25k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
Tax Manager job in Sudbury Hays are seeking an experienced and motivated Tax Manager / Senior Tax Advisor to join an established growing practice in Suffolk. Working closely with the Partners, you will take a leading role in delivering high quality taxation services, managing client relationships, and supporting the development of the tax team. This is an excellent opportunity for a confident, client focused professional looking to take the next step in their career. About the RoleAs the firm's primary point of contact for taxation matters, you will bring strong technical expertise across a broad range of tax areas - including Trusts, Inheritance Tax, and Capital Gains Tax - and ensure our clients receive accurate, timely and compliant advice. You will manage your own portfolio, assist the Partners with their client work, and play an active role in developing new business. This position also includes team leadership responsibilities, supporting and mentoring staff to help them grow and succeed. Key Responsibilities Act as the firm's main taxation contact, providing expert guidance to clients and colleaguesAdvise on all areas of tax management, including Trusts, IHT and CGTMeet with clients, respond to queries and provide clear, professional adviceVerify, compile and submit financial and tax informationEnsure full compliance with regulatory and procedural requirementsSupport Partners with complex client work and practice representationActively contribute to business development and client acquisitionSupervise, mentor and develop team membersMaintain accurate, compliant and well organised client filesParticipate in ongoing CPD to maintain up-to-date technical knowledgeUphold professional standards, including GDPR and QAD requirementsContribute to wider team objectives and practice growth Skills & QualificationsATT or CTA qualified, or qualified by extensive experience Strong technical knowledge of UK taxationExcellent analytical, administrative and IT skillsConfident communicator with outstanding client service focusAbility to manage multiple deadlines and prioritise effectivelyStrong leadership qualities with experience developing team membersProfessional, positive and proactive approachComfortable working independently and collaborativelyResourceful, adaptable and confident seeking support when needed Why Join Us?Work closely with supportive, experienced PartnersOpportunity to shape and grow the tax functionA friendly, professional environment where development is encouragedReal scope for progression and increased responsibilityA role where your expertise and initiative genuinely make an impact. If you would like to apply or discuss in confidence contact Cara Whyte at Hays #
May 15, 2026
Full time
Tax Manager job in Sudbury Hays are seeking an experienced and motivated Tax Manager / Senior Tax Advisor to join an established growing practice in Suffolk. Working closely with the Partners, you will take a leading role in delivering high quality taxation services, managing client relationships, and supporting the development of the tax team. This is an excellent opportunity for a confident, client focused professional looking to take the next step in their career. About the RoleAs the firm's primary point of contact for taxation matters, you will bring strong technical expertise across a broad range of tax areas - including Trusts, Inheritance Tax, and Capital Gains Tax - and ensure our clients receive accurate, timely and compliant advice. You will manage your own portfolio, assist the Partners with their client work, and play an active role in developing new business. This position also includes team leadership responsibilities, supporting and mentoring staff to help them grow and succeed. Key Responsibilities Act as the firm's main taxation contact, providing expert guidance to clients and colleaguesAdvise on all areas of tax management, including Trusts, IHT and CGTMeet with clients, respond to queries and provide clear, professional adviceVerify, compile and submit financial and tax informationEnsure full compliance with regulatory and procedural requirementsSupport Partners with complex client work and practice representationActively contribute to business development and client acquisitionSupervise, mentor and develop team membersMaintain accurate, compliant and well organised client filesParticipate in ongoing CPD to maintain up-to-date technical knowledgeUphold professional standards, including GDPR and QAD requirementsContribute to wider team objectives and practice growth Skills & QualificationsATT or CTA qualified, or qualified by extensive experience Strong technical knowledge of UK taxationExcellent analytical, administrative and IT skillsConfident communicator with outstanding client service focusAbility to manage multiple deadlines and prioritise effectivelyStrong leadership qualities with experience developing team membersProfessional, positive and proactive approachComfortable working independently and collaborativelyResourceful, adaptable and confident seeking support when needed Why Join Us?Work closely with supportive, experienced PartnersOpportunity to shape and grow the tax functionA friendly, professional environment where development is encouragedReal scope for progression and increased responsibilityA role where your expertise and initiative genuinely make an impact. If you would like to apply or discuss in confidence contact Cara Whyte at Hays #
Assistant Financial Planner Location; Leicestershire Salary; Circa £45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required produce a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to discuss to be considered for this role, please email your cv to (url removed) or feel free to call me on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
May 15, 2026
Full time
Assistant Financial Planner Location; Leicestershire Salary; Circa £45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required produce a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to discuss to be considered for this role, please email your cv to (url removed) or feel free to call me on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Job Title: Partnership Tax Senior Manager Job Location: Edinburgh Your new company You'll be joining a highly respected, forward-thinking professional services firm with a strong UK presence and a reputation for delivering market-leading tax insight. The firm supports a substantial portfolio of partnership clients, including large professional partnerships, LLPs, and complex structures requiring deep technical expertise. You will be part of a collaborative and well-resourced tax team that values specialist knowledge, continuous development, and delivering exceptional service. Your new role As a Partnership Tax Manager or Senior Manager, you will take responsibility for managing a portfolio of partnership clients and delivering a blend of compliance, advisory, and strategic planning work. Your day-to-day responsibilities will include leading client relationship management, running update calls, resolving tax queries, and providing proactive planning and risk mitigation advice. You will oversee the seamless delivery of compliance work by coordinating with internal teams, managing partnership tax returns, ensuring adherence to UK partnership tax law, and taking ownership of HMRC enquiries, billing, and workflow management. You will also deliver advisory work across areas such as base profit reform (BPR), salaried member rules (SMR), transactions, and restructuring. In addition, you'll play a key role in developing junior team members, supporting business growth, and sharing technical expertise across the wider tax practice. What you'll need to succeed You will hold a recognised professional qualification such as ACA, ACCA or CTA (or an equivalent international qualification). You will bring significant experience working with partnership clients, ideally within a professional services environment, with strong technical knowledge of UK partnership tax legislation and proven experience managing a client portfolio. You'll be confident navigating complex tax issues, delivering advisory work, and maintaining excellent client relationships. Strong communication skills, commercial awareness, and the ability to lead and develop a nonperforming team will be essential. What you'll get in return You will join a supportive firm that recognises your expertise and rewards your contribution fairly. The benefits package includes empowered flexibility with time spent across office, home, and client site; private medical cover with 24/7 access to a virtual GP; and six annual volunteering days, alongside a comprehensive suite of wellbeing, financial, and lifestyle benefits. Above all, you'll be joining an organisation that invests in your progression, values specialist tax capability, and offers genuine long-term career opportunities within a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Job Title: Partnership Tax Senior Manager Job Location: Edinburgh Your new company You'll be joining a highly respected, forward-thinking professional services firm with a strong UK presence and a reputation for delivering market-leading tax insight. The firm supports a substantial portfolio of partnership clients, including large professional partnerships, LLPs, and complex structures requiring deep technical expertise. You will be part of a collaborative and well-resourced tax team that values specialist knowledge, continuous development, and delivering exceptional service. Your new role As a Partnership Tax Manager or Senior Manager, you will take responsibility for managing a portfolio of partnership clients and delivering a blend of compliance, advisory, and strategic planning work. Your day-to-day responsibilities will include leading client relationship management, running update calls, resolving tax queries, and providing proactive planning and risk mitigation advice. You will oversee the seamless delivery of compliance work by coordinating with internal teams, managing partnership tax returns, ensuring adherence to UK partnership tax law, and taking ownership of HMRC enquiries, billing, and workflow management. You will also deliver advisory work across areas such as base profit reform (BPR), salaried member rules (SMR), transactions, and restructuring. In addition, you'll play a key role in developing junior team members, supporting business growth, and sharing technical expertise across the wider tax practice. What you'll need to succeed You will hold a recognised professional qualification such as ACA, ACCA or CTA (or an equivalent international qualification). You will bring significant experience working with partnership clients, ideally within a professional services environment, with strong technical knowledge of UK partnership tax legislation and proven experience managing a client portfolio. You'll be confident navigating complex tax issues, delivering advisory work, and maintaining excellent client relationships. Strong communication skills, commercial awareness, and the ability to lead and develop a nonperforming team will be essential. What you'll get in return You will join a supportive firm that recognises your expertise and rewards your contribution fairly. The benefits package includes empowered flexibility with time spent across office, home, and client site; private medical cover with 24/7 access to a virtual GP; and six annual volunteering days, alongside a comprehensive suite of wellbeing, financial, and lifestyle benefits. Above all, you'll be joining an organisation that invests in your progression, values specialist tax capability, and offers genuine long-term career opportunities within a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
May 15, 2026
Full time
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
Event Sales Manager Remote A fast-growing luxury inbound travel business is seeking a commercially driven Sales Manager to build and scale its sales function, with a strong focus on growing revenue through predominantly American clients and partners . Specialising in bespoke, high-end travel and hospitality experiences across the UK and Ireland , this is an exciting opportunity for someone with a background in luxury travel, bespoke hospitality, or high-end events who can combine strong commercial instinct with deep destination knowledge. The Role Working closely with leadership, you will develop the sales strategy from the ground up- identifying opportunities, building key relationships across the US market, and creating the processes and structure needed to drive long-term growth. Key Responsibilities Build and develop the company s sales function and processes Drive new business growth with American travel advisors, agencies, and corporate clients Develop and manage a strong sales pipeline from prospecting to conversion Build long-term commercial partnerships within the luxury travel sector Work closely with internal teams to ensure seamless delivery of bespoke client experiences Represent the business at industry events and trade shows Essential Skills & Experience Proven business development or sales experience within luxury travel, bespoke hospitality, or events Experience building or scaling a sales function in a growing business Strong knowledge of UK destinations, itineraries, venues, and event experiences Excellent commercial, networking, and relationship-building skills Entrepreneurial, proactive, and highly self-motivated What s on Offer Exposure to exceptional bespoke travel and event experiences across the UK and Ireland Competitive salary (DOE) Opportunity to shape a high-growth luxury business Autonomy, creativity, and strong progression potential
May 15, 2026
Full time
Event Sales Manager Remote A fast-growing luxury inbound travel business is seeking a commercially driven Sales Manager to build and scale its sales function, with a strong focus on growing revenue through predominantly American clients and partners . Specialising in bespoke, high-end travel and hospitality experiences across the UK and Ireland , this is an exciting opportunity for someone with a background in luxury travel, bespoke hospitality, or high-end events who can combine strong commercial instinct with deep destination knowledge. The Role Working closely with leadership, you will develop the sales strategy from the ground up- identifying opportunities, building key relationships across the US market, and creating the processes and structure needed to drive long-term growth. Key Responsibilities Build and develop the company s sales function and processes Drive new business growth with American travel advisors, agencies, and corporate clients Develop and manage a strong sales pipeline from prospecting to conversion Build long-term commercial partnerships within the luxury travel sector Work closely with internal teams to ensure seamless delivery of bespoke client experiences Represent the business at industry events and trade shows Essential Skills & Experience Proven business development or sales experience within luxury travel, bespoke hospitality, or events Experience building or scaling a sales function in a growing business Strong knowledge of UK destinations, itineraries, venues, and event experiences Excellent commercial, networking, and relationship-building skills Entrepreneurial, proactive, and highly self-motivated What s on Offer Exposure to exceptional bespoke travel and event experiences across the UK and Ireland Competitive salary (DOE) Opportunity to shape a high-growth luxury business Autonomy, creativity, and strong progression potential
Are you a Sales Engineer with a background in HVAC or process cooling, looking to join an innovative business at the forefront of energy-efficient technology? Our client, a world leader in sustainable and efficient climate solutions are looking for Sales Engineer to join their team. As a Sales Engineer, you'll play a key role in identifying and converting sales opportunities for HVAC and process cooling equipment and services. Combining your technical expertise with a consultative sales approach, you ll work closely with customers to understand their requirements, provide tailored solutions, build long-term relationships and be a trusted advisor throughout the sales process. Key Responsibilities: Identify and target potential customers across various industries. Develop and implement sales strategies to generate leads and convert them into sales opportunities. Provide technical guidance and support to customers, helping them select suitable equipment and solutions. Conduct site visits and assessments to evaluate customer needs and prepare accurate proposals. Collaborate with engineering and project management teams to design and customise solutions to meet specific requirements. Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor. Prepare regular sales reports including forecasts, pipeline updates and performance metrics. Analyse market trends, customer feedback and competitor activities to provide insights to management. Who They re Looking For: Proven experience in sales and customer relationship management, ideally in HVAC or refrigeration Qualification or applied experience in engineering or a related field. Excellent communication and people skills Strong problem-solving and negotiation skills. Ability to understand customer needs and propose suitable solutions. Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets. Proficient in using CRM software and Microsoft Office Suite Valid UK driving licence Benefits Base salary of up to £60,00 per annum + performance-related commission structure Private Medical Insurance Company bonus Death in service Enhanced pension 25 days holiday + bank holidays and option to purchase additional days Fantastic career progression opportunities If you have experience in refrigeration or HVAC sales and want to advance your career with a company focused on sustainability, this role offers genuine opportunity for growth. Apply now to find out more.
May 15, 2026
Full time
Are you a Sales Engineer with a background in HVAC or process cooling, looking to join an innovative business at the forefront of energy-efficient technology? Our client, a world leader in sustainable and efficient climate solutions are looking for Sales Engineer to join their team. As a Sales Engineer, you'll play a key role in identifying and converting sales opportunities for HVAC and process cooling equipment and services. Combining your technical expertise with a consultative sales approach, you ll work closely with customers to understand their requirements, provide tailored solutions, build long-term relationships and be a trusted advisor throughout the sales process. Key Responsibilities: Identify and target potential customers across various industries. Develop and implement sales strategies to generate leads and convert them into sales opportunities. Provide technical guidance and support to customers, helping them select suitable equipment and solutions. Conduct site visits and assessments to evaluate customer needs and prepare accurate proposals. Collaborate with engineering and project management teams to design and customise solutions to meet specific requirements. Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor. Prepare regular sales reports including forecasts, pipeline updates and performance metrics. Analyse market trends, customer feedback and competitor activities to provide insights to management. Who They re Looking For: Proven experience in sales and customer relationship management, ideally in HVAC or refrigeration Qualification or applied experience in engineering or a related field. Excellent communication and people skills Strong problem-solving and negotiation skills. Ability to understand customer needs and propose suitable solutions. Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets. Proficient in using CRM software and Microsoft Office Suite Valid UK driving licence Benefits Base salary of up to £60,00 per annum + performance-related commission structure Private Medical Insurance Company bonus Death in service Enhanced pension 25 days holiday + bank holidays and option to purchase additional days Fantastic career progression opportunities If you have experience in refrigeration or HVAC sales and want to advance your career with a company focused on sustainability, this role offers genuine opportunity for growth. Apply now to find out more.
ER Advisor 4 month contract (potential to lead to a permanent role) Plymouth (Commutable from: Yelverton, Tavistock, Saltash, Ivybridge) Salary from 32,000 upwards, dependant on experience Excellent opportunity for an experienced HR professional to join a market-leading, international manufacturing company where you will play a key role supporting employee relations across a busy and fast-paced site. The company are a well-established, highly respected manufacturing business in the Plymouth area with sites across the world. They are renowned not only for the quality of their products, but also for being a progressive and supportive employer. Due to continued growth, they are looking for an HR Case Worker to join on a contract basis to provide high-quality employee relations support and help drive positive people management practices across the organisation. This is a fantastic opportunity to join a company where you can further develop your HR career within a global business. The Role: Managing a varied caseload of employee relations matters including disciplinary, grievance, absence management, capability, performance, conduct and wellbeing cases Supporting and leading investigations, hearings and formal HR processes Drafting legally compliant HR documentation including reports, meeting notes and outcome letters Coaching managers to improve confidence in handling people matters Maintaining accurate and confidential HR records in line with GDPR requirements Working alongside Occupational Health and external HR specialists where required The Person: Previous experience in an HR Advisory, Employee Relations or HR Case Worker role Strong knowledge of UK employment law and HR best practice Experience managing complex and sensitive HR cases CIPD Level 3 or Level 5 qualified (or working towards) Strong communication, organisation and decision-making skills Able to handle sensitive situations professionally and confidentially IT literate with experience using HR systems and Microsoft Office Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 15, 2026
Seasonal
ER Advisor 4 month contract (potential to lead to a permanent role) Plymouth (Commutable from: Yelverton, Tavistock, Saltash, Ivybridge) Salary from 32,000 upwards, dependant on experience Excellent opportunity for an experienced HR professional to join a market-leading, international manufacturing company where you will play a key role supporting employee relations across a busy and fast-paced site. The company are a well-established, highly respected manufacturing business in the Plymouth area with sites across the world. They are renowned not only for the quality of their products, but also for being a progressive and supportive employer. Due to continued growth, they are looking for an HR Case Worker to join on a contract basis to provide high-quality employee relations support and help drive positive people management practices across the organisation. This is a fantastic opportunity to join a company where you can further develop your HR career within a global business. The Role: Managing a varied caseload of employee relations matters including disciplinary, grievance, absence management, capability, performance, conduct and wellbeing cases Supporting and leading investigations, hearings and formal HR processes Drafting legally compliant HR documentation including reports, meeting notes and outcome letters Coaching managers to improve confidence in handling people matters Maintaining accurate and confidential HR records in line with GDPR requirements Working alongside Occupational Health and external HR specialists where required The Person: Previous experience in an HR Advisory, Employee Relations or HR Case Worker role Strong knowledge of UK employment law and HR best practice Experience managing complex and sensitive HR cases CIPD Level 3 or Level 5 qualified (or working towards) Strong communication, organisation and decision-making skills Able to handle sensitive situations professionally and confidentially IT literate with experience using HR systems and Microsoft Office Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 15, 2026
Seasonal
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Succeed Recruitment
Newcastle Upon Tyne, Tyne And Wear
We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines. Joining them as a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
May 15, 2026
Full time
We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines. Joining them as a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
The role of the General Practice Accounting Manager is to build and manage client relationships, oversee client portfolios, and deliver an outstanding service that enhances the firm's reputation and client satisfaction. This influential leadership position requires a strategic thinker who can inspire a high-performing team, engage with stakeholders, and drive growth in revenue and profits while aligning with Xeinadin's vision, mission, and values. Review team files to ensure all standards, quality and compliance requirements are met and issues identified. • Provide industry leading insights, solutions and advice to build the firm's reputation and client base. • Manage and grow own portfolio of clients. • Ensure that all discussions, deadlines, and actions for client are delivered. • Drive efficiency and profitability in standards and service using best practice through technology. • Provide day to day support for all clients. • Contribute to strategic and business planning to deliver an increase in revenue and profits. • Hold responsibility for client relationships up to £180k of revenue to ensure the best possible value, advice and quality and compliance for clients. • Ensure client work complies with all legal and ethical standards and statutory regulations. • Provide leadership and direction to the team to help motivate and inspire people to higher performance. • Set performance measures, review performance and take effective action to improve when off track. • Develop and maintain the highest standards of technical knowledge and expertise for self and others. • Complete own portfolio of client work to provide industry leading insights and advice. • Managing a client portfolio (accounts, corporation tax). A portfolio suitable to your current skill set can be planned with a view to development. • Acting as a key contact for those clients, delivering on multiple assignments to agreed deadlines independently and alongside the Engagement Partner. • Trusted to manage projects fully and to a specific budget. • Reviewing and finalising Financial Accounts, monthly Management Accounts, VAT Returns and Tax Returns. • Taking responsibility of your team, providing guidance and development of junior staff. • Taking ownership of technical reviews, ensuring accuracy and compliance with FRS 102 and relevant tax legislation with full data support. • Reviewing working papers and files prepared by the team to ensure quality, completeness and adherence to regulatory standards. • Leading and supporting a team of seniors and semi-seniors, working closely with you to ensure high-quality service delivery across the client portfolio. Hold either have an ICAEW or ACCA qualification. • Proficiency in FRS 102 and corporation tax. • Have experience working within a busy public practice. • Display unquestionable integrity, excellent verbal and written communication. • Demonstrate strong logical and analytical skills. • Have experience in tax matters. • Have knowledge of Iris products, VT & leading bookkeeping software. • Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and colleagues. • Proficient in Microsoft Office applications, particularly Excel. • Good organisational skills with the ability to manage multiple tasks and meet deadlines. • Strong attention to detail and a focus on quality and accuracy. • Ability to work independently and as part of a team. • Ability to understand client needs and deliver professional, high-quality service. • Demonstrates high levels of confidentiality and adheres to professional ethical standards. Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate in collaboratively, combining collective expertise to maximise potential.
May 15, 2026
Full time
The role of the General Practice Accounting Manager is to build and manage client relationships, oversee client portfolios, and deliver an outstanding service that enhances the firm's reputation and client satisfaction. This influential leadership position requires a strategic thinker who can inspire a high-performing team, engage with stakeholders, and drive growth in revenue and profits while aligning with Xeinadin's vision, mission, and values. Review team files to ensure all standards, quality and compliance requirements are met and issues identified. • Provide industry leading insights, solutions and advice to build the firm's reputation and client base. • Manage and grow own portfolio of clients. • Ensure that all discussions, deadlines, and actions for client are delivered. • Drive efficiency and profitability in standards and service using best practice through technology. • Provide day to day support for all clients. • Contribute to strategic and business planning to deliver an increase in revenue and profits. • Hold responsibility for client relationships up to £180k of revenue to ensure the best possible value, advice and quality and compliance for clients. • Ensure client work complies with all legal and ethical standards and statutory regulations. • Provide leadership and direction to the team to help motivate and inspire people to higher performance. • Set performance measures, review performance and take effective action to improve when off track. • Develop and maintain the highest standards of technical knowledge and expertise for self and others. • Complete own portfolio of client work to provide industry leading insights and advice. • Managing a client portfolio (accounts, corporation tax). A portfolio suitable to your current skill set can be planned with a view to development. • Acting as a key contact for those clients, delivering on multiple assignments to agreed deadlines independently and alongside the Engagement Partner. • Trusted to manage projects fully and to a specific budget. • Reviewing and finalising Financial Accounts, monthly Management Accounts, VAT Returns and Tax Returns. • Taking responsibility of your team, providing guidance and development of junior staff. • Taking ownership of technical reviews, ensuring accuracy and compliance with FRS 102 and relevant tax legislation with full data support. • Reviewing working papers and files prepared by the team to ensure quality, completeness and adherence to regulatory standards. • Leading and supporting a team of seniors and semi-seniors, working closely with you to ensure high-quality service delivery across the client portfolio. Hold either have an ICAEW or ACCA qualification. • Proficiency in FRS 102 and corporation tax. • Have experience working within a busy public practice. • Display unquestionable integrity, excellent verbal and written communication. • Demonstrate strong logical and analytical skills. • Have experience in tax matters. • Have knowledge of Iris products, VT & leading bookkeeping software. • Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and colleagues. • Proficient in Microsoft Office applications, particularly Excel. • Good organisational skills with the ability to manage multiple tasks and meet deadlines. • Strong attention to detail and a focus on quality and accuracy. • Ability to work independently and as part of a team. • Ability to understand client needs and deliver professional, high-quality service. • Demonstrates high levels of confidentiality and adheres to professional ethical standards. Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate in collaboratively, combining collective expertise to maximise potential.
Global Digital Fundraising and Engagement Coordinator Remote from the UK Starting salary for this position is £35,604 per annum (plus contributory pension) About MAG: MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention. About the role: You will join our Global Fundraising department to help us grow our income across digital channels, enabling us to reach more people affected by landmines and conflict around the world. You will drive the delivery of MAG s digital fundraising, campaigns, and engagement activity to raise vital funds and ensure an inspiring supporter experience for our donors in the UK and US. You will take responsibility for audience growth across social and search campaigns, developing and delivering compelling content to drive action and engagement. You will strive to improve and optimise our digital activity, taking a data-driven approach to inform and implement recommendations to improve our engagement across all channels. This is a growing and high-priority area at MAG, with the ability to make a real impression on our digital engagement and contribute to our overall impact. Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG s approach to safeguarding and background checks on our website . MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. About you: You will be a fundraising professional with experience running digital campaigns and raising income through digital channels that expand reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which drives action, while using the latest trends and developments in social media to engage with audiences. You will have excellent digital skills and the ability to build, monitor, and analyse complex data and translate this into actionable recommendations. You will have experience managing and growing online communities, including experience using a website CMS and email platforms. You will be personable and approachable, able to build relationships across all levels of the organisation as well as with external agencies and suppliers. We re looking for someone with: Experience running engagement campaigns to raise income through digital channels. Experience using data to analyse and optimise fundraising campaigns. Experience working with a website CMS and email platform. Benefits and Further Information: • Salary : £35,604 per annum and this increases with service. • Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee s contributions up to 5%. • Leave : We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks. We also offer paid sick leave, and the amount of the entitlement increases with service. Once you ve been with MAG for two years, you re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave. • Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG. • Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances. • Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role. We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at . org for further guidance. HOW TO APPLY Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 31st May 2026.
May 15, 2026
Full time
Global Digital Fundraising and Engagement Coordinator Remote from the UK Starting salary for this position is £35,604 per annum (plus contributory pension) About MAG: MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention. About the role: You will join our Global Fundraising department to help us grow our income across digital channels, enabling us to reach more people affected by landmines and conflict around the world. You will drive the delivery of MAG s digital fundraising, campaigns, and engagement activity to raise vital funds and ensure an inspiring supporter experience for our donors in the UK and US. You will take responsibility for audience growth across social and search campaigns, developing and delivering compelling content to drive action and engagement. You will strive to improve and optimise our digital activity, taking a data-driven approach to inform and implement recommendations to improve our engagement across all channels. This is a growing and high-priority area at MAG, with the ability to make a real impression on our digital engagement and contribute to our overall impact. Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG s approach to safeguarding and background checks on our website . MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. About you: You will be a fundraising professional with experience running digital campaigns and raising income through digital channels that expand reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which drives action, while using the latest trends and developments in social media to engage with audiences. You will have excellent digital skills and the ability to build, monitor, and analyse complex data and translate this into actionable recommendations. You will have experience managing and growing online communities, including experience using a website CMS and email platforms. You will be personable and approachable, able to build relationships across all levels of the organisation as well as with external agencies and suppliers. We re looking for someone with: Experience running engagement campaigns to raise income through digital channels. Experience using data to analyse and optimise fundraising campaigns. Experience working with a website CMS and email platform. Benefits and Further Information: • Salary : £35,604 per annum and this increases with service. • Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee s contributions up to 5%. • Leave : We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks. We also offer paid sick leave, and the amount of the entitlement increases with service. Once you ve been with MAG for two years, you re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave. • Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG. • Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances. • Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role. We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at . org for further guidance. HOW TO APPLY Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 31st May 2026.
Accountancy Practice Specialists Taylor Rose Recruitment have been instructed on an Audit Senior Associate or Assistant Manager opportunity on behalf of our client in Central Edinburgh. Working with an impressive corporate client portfolio (Scottish, UK and international), involving a mixture of audit, accounts and business/ client advisory work click apply for full job details
May 15, 2026
Full time
Accountancy Practice Specialists Taylor Rose Recruitment have been instructed on an Audit Senior Associate or Assistant Manager opportunity on behalf of our client in Central Edinburgh. Working with an impressive corporate client portfolio (Scottish, UK and international), involving a mixture of audit, accounts and business/ client advisory work click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 15, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Teneo Financial Advisory are looking for a Compliance Administrator to join our growing Quality & Risk Management (QRM) team in Leeds. Key Responsibilities Coordination of QRM reporting requirements and compliance calendar - including initial requests for data etc Coordination of bulk professional membership renewals Coordination of annual review of policies on internal Practice Manual Coordination of team newsletters to the business, including some design and edit work Coordination of risk induction programme to new joiners Coordination of staff CPD compliance and annual risk score compilation Management of internal Practice Manual First/initial review of gifts and entertainment requests. Key Skills & Experience Highly organised, confident working independently with the ability to respond to queries quickly and efficiently Excellent attention to detail Experienced user of Excel, Word and PowerPoint What can we offer you? New joiners are supported by an induction programme, training in the tools and processes to the analyst role, with continuous improvement and development achieved through a structured and tailored programme that suits your career development. As well as this we offer a whole host of benefits and reward including: 28 days annual leave, with an option to purchase additional days An additional Inclusion Day leave Discretionary Bonus Scheme Pension Plan (with additional employee contribution options) Extensive investment in personal development & learning Enhanced maternity and paternity leave (dependent on length of service), with shared parental leave options Additional benefits and options including: Private medical insurance Income protection Life assurance Cycle to work scheme Regular social, cultural and charitable activities
May 15, 2026
Full time
Teneo Financial Advisory are looking for a Compliance Administrator to join our growing Quality & Risk Management (QRM) team in Leeds. Key Responsibilities Coordination of QRM reporting requirements and compliance calendar - including initial requests for data etc Coordination of bulk professional membership renewals Coordination of annual review of policies on internal Practice Manual Coordination of team newsletters to the business, including some design and edit work Coordination of risk induction programme to new joiners Coordination of staff CPD compliance and annual risk score compilation Management of internal Practice Manual First/initial review of gifts and entertainment requests. Key Skills & Experience Highly organised, confident working independently with the ability to respond to queries quickly and efficiently Excellent attention to detail Experienced user of Excel, Word and PowerPoint What can we offer you? New joiners are supported by an induction programme, training in the tools and processes to the analyst role, with continuous improvement and development achieved through a structured and tailored programme that suits your career development. As well as this we offer a whole host of benefits and reward including: 28 days annual leave, with an option to purchase additional days An additional Inclusion Day leave Discretionary Bonus Scheme Pension Plan (with additional employee contribution options) Extensive investment in personal development & learning Enhanced maternity and paternity leave (dependent on length of service), with shared parental leave options Additional benefits and options including: Private medical insurance Income protection Life assurance Cycle to work scheme Regular social, cultural and charitable activities
Part Time Customer Service Advisor Salary: EVH Grade 5 Hours: 17.5 Location: Glasgow We are seeking a skilled Customer Service Advisor to join a respected social housing organisation based in Glasgow. This is a front-line role handling enquiries across multiple channels, including phone, email, face-to-face, webchat, SMS, and social media. You will ensure customers receive timely, efficient, and high-quality outcomes while providing an excellent experience. Key Responsibilities: Deliver excellent customer service and manage enquiries across all areas of the organisation Handle reactive requests including repairs, housing allocations, rent and payments, tenancy management, and anti-social behaviour Provide reception cover and support digital channels Take ownership of enquiries to resolve issues efficiently and reduce customer effort Liaise with internal teams and external agencies to ensure timely resolution Maintain accurate records and fully utilise customer management software Requirements: Minimum of 1 year front-line customer service experience, ideally in a call centre or high-paced environment Excellent verbal and written communication skills Strong organisational skills and ability to prioritise effectively Customer-focused, proactive, and resilient Proficient in Microsoft Office Desirable: Experience in social housing or housing management Knowledge of the Scottish social housing sector and relevant regulations Customer or housing-related qualifications Only candidates with relevant experience should apply. RG Setsquare is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Full time
Part Time Customer Service Advisor Salary: EVH Grade 5 Hours: 17.5 Location: Glasgow We are seeking a skilled Customer Service Advisor to join a respected social housing organisation based in Glasgow. This is a front-line role handling enquiries across multiple channels, including phone, email, face-to-face, webchat, SMS, and social media. You will ensure customers receive timely, efficient, and high-quality outcomes while providing an excellent experience. Key Responsibilities: Deliver excellent customer service and manage enquiries across all areas of the organisation Handle reactive requests including repairs, housing allocations, rent and payments, tenancy management, and anti-social behaviour Provide reception cover and support digital channels Take ownership of enquiries to resolve issues efficiently and reduce customer effort Liaise with internal teams and external agencies to ensure timely resolution Maintain accurate records and fully utilise customer management software Requirements: Minimum of 1 year front-line customer service experience, ideally in a call centre or high-paced environment Excellent verbal and written communication skills Strong organisational skills and ability to prioritise effectively Customer-focused, proactive, and resilient Proficient in Microsoft Office Desirable: Experience in social housing or housing management Knowledge of the Scottish social housing sector and relevant regulations Customer or housing-related qualifications Only candidates with relevant experience should apply. RG Setsquare is acting as an Employment Business in relation to this vacancy.