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insurance account handler
Aspire Jobs
Insurance Account Handler
Aspire Jobs
Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: New business, renewals and policy adjustments Client communications and relationship building Market presentations to secure best premium and cover Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You Experience in a similar insurance account handler role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach Comfortable handling both renewals and new business Strong organisation and communication skills Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Maintain high customer service standards (90%+ satisfaction target) Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)
May 18, 2026
Full time
Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: New business, renewals and policy adjustments Client communications and relationship building Market presentations to secure best premium and cover Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You Experience in a similar insurance account handler role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach Comfortable handling both renewals and new business Strong organisation and communication skills Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Maintain high customer service standards (90%+ satisfaction target) Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)
JMG Group
Account Handler - Household & Residential Landlord Insurance
JMG Group Isleworth, Middlesex
Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support REF-(Apply online only)
May 18, 2026
Full time
Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support REF-(Apply online only)
Employment Specialists Ltd
Commercial Account Handler
Employment Specialists Ltd Colchester, Essex
We're working with a well-established, growing Insurance Broker that's investing further into its Commercial team. They're looking for an experienced Commercial Account Handler to support Account Executives and deliver a genuinely high standard of service, with a key focus on Motor Fleet clients . Because of the nature of the portfolio, HNW experience is also highly relevant , as it often includes exposure to larger vehicle portfolios and modified/high-value vehicles . If you enjoy being the "engine room" of the team, organised, thorough, and proud of getting the detail right, this is a great opportunity with long-term development and a strong client base. What you'll be doing as Commercial Account Handler Supporting Account Executives with renewals, mid-term adjustments and day-to-day servicing Managing and servicing a portfolio of Motor Fleet and associated risks, including associated client queries and risk changes Preparing renewal documentation, presentations and market submissions Liaising with Insurers to obtain terms, negotiate where appropriate and secure cover Handling client queries professionally and efficiently, via email and phone Ensuring accurate documentation, compliance and timely issuance of certificates and policies Working closely with internal teams to keep everything running smoothly What we're looking for as Commercial Account Handler Experience in Commercial Insurance Motor Fleet experience is highly desirable HNW experience is also valuable , particularly where you've handled multiple vehicles, high-value or modified vehicles, and more complex servicing requirements Confident handling renewals and MTAs across a range of Commercial risks, complexity to suit your experience Strong attention to detail, organisation and stakeholder management Comfortable working in a fast-paced, client-focused environment What's on offer Competitive salary (depending on experience) plus a strong benefits package, hybrid working and a supportive, professional culture, training and development (including support with CII, where relevant), a role with stability, progression, and high-quality clients. We're recruiting on behalf of our client, please get in touch for a confidential discussion.
May 18, 2026
Full time
We're working with a well-established, growing Insurance Broker that's investing further into its Commercial team. They're looking for an experienced Commercial Account Handler to support Account Executives and deliver a genuinely high standard of service, with a key focus on Motor Fleet clients . Because of the nature of the portfolio, HNW experience is also highly relevant , as it often includes exposure to larger vehicle portfolios and modified/high-value vehicles . If you enjoy being the "engine room" of the team, organised, thorough, and proud of getting the detail right, this is a great opportunity with long-term development and a strong client base. What you'll be doing as Commercial Account Handler Supporting Account Executives with renewals, mid-term adjustments and day-to-day servicing Managing and servicing a portfolio of Motor Fleet and associated risks, including associated client queries and risk changes Preparing renewal documentation, presentations and market submissions Liaising with Insurers to obtain terms, negotiate where appropriate and secure cover Handling client queries professionally and efficiently, via email and phone Ensuring accurate documentation, compliance and timely issuance of certificates and policies Working closely with internal teams to keep everything running smoothly What we're looking for as Commercial Account Handler Experience in Commercial Insurance Motor Fleet experience is highly desirable HNW experience is also valuable , particularly where you've handled multiple vehicles, high-value or modified vehicles, and more complex servicing requirements Confident handling renewals and MTAs across a range of Commercial risks, complexity to suit your experience Strong attention to detail, organisation and stakeholder management Comfortable working in a fast-paced, client-focused environment What's on offer Competitive salary (depending on experience) plus a strong benefits package, hybrid working and a supportive, professional culture, training and development (including support with CII, where relevant), a role with stability, progression, and high-quality clients. We're recruiting on behalf of our client, please get in touch for a confidential discussion.
Employment Specialists Ltd
Commercial Claims Handler
Employment Specialists Ltd Norwich, Norfolk
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
May 18, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
CKB Recruitment Ltd
Commercial Claims Handler
CKB Recruitment Ltd
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
May 18, 2026
Full time
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Employment Specialists Ltd
Commercial Account Handler
Employment Specialists Ltd Norwich, Norfolk
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
May 18, 2026
Full time
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
Employment Specialists Ltd
Commercial Account Handler
Employment Specialists Ltd Ipswich, Suffolk
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers.
May 18, 2026
Full time
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers.
JMG Group
Commercial Account Handler
JMG Group Isleworth, Middlesex
Commercial Account Handler Isleworth Jaggi & Co Full time Permanent Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further. You will be responsible for working closely with management in broking New and Existing business including Renewals. The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm. Progress towards or achievement of Cert CII qualifications essential. Key Attributes Working understanding of Commercial insurance products and policies Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours 35,000 to 40,000 (depending on experience) plus opportunity for bonus Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm Parking Onsite 28 days holiday including bank holidays Pension Learning & Development Support REF-(Apply online only)
May 18, 2026
Full time
Commercial Account Handler Isleworth Jaggi & Co Full time Permanent Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further. You will be responsible for working closely with management in broking New and Existing business including Renewals. The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm. Progress towards or achievement of Cert CII qualifications essential. Key Attributes Working understanding of Commercial insurance products and policies Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours 35,000 to 40,000 (depending on experience) plus opportunity for bonus Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm Parking Onsite 28 days holiday including bank holidays Pension Learning & Development Support REF-(Apply online only)
Adecco
Claims Handler
Adecco Newcastle Upon Tyne, Tyne And Wear
Salary: 26200 - 27000 (depending on experience) + annual bonus Hours: Full-time, 36 hours per week Working Pattern: Office-based initially, with hybrid working available upon achieving competence (typically after 6 Months) Location: Longbenton, Newcastle At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. Your work will make a real difference - especially when our customers need us most. We're proud of our customer satisfaction scores but even prouder of the skilled and compassionate colleagues behind those results. Whether resolving a claim or partnering with suppliers to deliver great customer outcomes, we're building a team that listens, learns, and leads with kindness. We're recruiting Claims Handlers for an intake in June and July 2026 in our Quorum Longbenton site. The Role Guiding customers through each step of the process of their home / motor claim - from the first notification of loss to a fair and timely resolution Gathering and recording accurate information to progress claims efficiently Assessing each case carefully and making fair decisions based on the facts Arranging repairs, mobility support, or replacements through our trusted partners Handling queries and resolving issues with empathy and professionalism Exploring opportunities to settle claims on first contact where appropriate Securing services for customers, including repair, mobility, and salvage options through our dedicated supplier network Delivering exceptional customer service at every interaction and upholding our consumer duty responsibilities. We're looking for people who thrive in a fast-paced, supportive environment and take pride in delivering excellent service when it matters most. We need (min experience) A passion for delivering excellent customer experiences Min 6 months previous customer services experience is required. Experience from Contact centres, retail, military, hospitality, or leisure is welcomed Clear and confident communication skills, both written and verbal Strong technical capability as you'll regularly use multiple systems simultaneously Empathy, resilience, and adaptability in a fast-paced environment What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday for a limited period). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5% on a 1:1 basis, plus life assurance up to 5x salary. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Where you'll be working Our Longbenton site is easy to reach by Metro and major bus routes, with free parking available. Many of our colleagues live locally and appreciate the balance of community connection and career opportunities the site provides. Important information. You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.
May 18, 2026
Full time
Salary: 26200 - 27000 (depending on experience) + annual bonus Hours: Full-time, 36 hours per week Working Pattern: Office-based initially, with hybrid working available upon achieving competence (typically after 6 Months) Location: Longbenton, Newcastle At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. Your work will make a real difference - especially when our customers need us most. We're proud of our customer satisfaction scores but even prouder of the skilled and compassionate colleagues behind those results. Whether resolving a claim or partnering with suppliers to deliver great customer outcomes, we're building a team that listens, learns, and leads with kindness. We're recruiting Claims Handlers for an intake in June and July 2026 in our Quorum Longbenton site. The Role Guiding customers through each step of the process of their home / motor claim - from the first notification of loss to a fair and timely resolution Gathering and recording accurate information to progress claims efficiently Assessing each case carefully and making fair decisions based on the facts Arranging repairs, mobility support, or replacements through our trusted partners Handling queries and resolving issues with empathy and professionalism Exploring opportunities to settle claims on first contact where appropriate Securing services for customers, including repair, mobility, and salvage options through our dedicated supplier network Delivering exceptional customer service at every interaction and upholding our consumer duty responsibilities. We're looking for people who thrive in a fast-paced, supportive environment and take pride in delivering excellent service when it matters most. We need (min experience) A passion for delivering excellent customer experiences Min 6 months previous customer services experience is required. Experience from Contact centres, retail, military, hospitality, or leisure is welcomed Clear and confident communication skills, both written and verbal Strong technical capability as you'll regularly use multiple systems simultaneously Empathy, resilience, and adaptability in a fast-paced environment What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday for a limited period). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5% on a 1:1 basis, plus life assurance up to 5x salary. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Where you'll be working Our Longbenton site is easy to reach by Metro and major bus routes, with free parking available. Many of our colleagues live locally and appreciate the balance of community connection and career opportunities the site provides. Important information. You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.
Impact Recruitment Services
Senior Account Handler - Commercial Insurance
Impact Recruitment Services Corby, Northamptonshire
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: 40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day. Why this role is different This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases. This is a business that values people who: Take ownership without being micromanaged Know how to keep clients loyal through service, not scripts Can quietly lead by example in a busy office Want progression without losing their work-life balance The role at a glance You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts: Handling new business enquiries from existing and new clients Managing renewals and MTAs end-to-end Keeping control of deadlines, diaries, and service levels Supporting colleagues by delegating and balancing workload across the team Acting as a senior point of contact when Directors are unavailable Supporting more complex or high-value cases when needed This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key. What you'll need to bring We're looking for someone who already knows commercial insurance inside out: Minimum 5 years' experience in commercial insurance Confident managing renewals, MTAs, and new business independently Comfortable using Acturis Strong communication skills with a natural phone-first approach Organised, reliable, and able to juggle priorities without dropping standards What would set you apart 10+ years' commercial insurance experience CII qualifications (or working towards) Previous mentoring, supervisory, or team lead experience Experience handling more complex or higher-value commercial risks What's in it for you 40,000 salary Hybrid working model (3 days office / 2 from home) A genuinely supportive, down-to-earth team environment Real autonomy in how you manage your portfolio The opportunity to step into a more senior, trusted role without corporate red tape Exposure to larger, more complex commercial cases The kind of person who thrives here You'll enjoy this if you're: Confident but not corporate Experienced but still hungry for progression Someone who enjoys building relationships, not just processing policies Comfortable taking responsibility and being relied upon Interview process Stage 1: Informal face-to-face meeting with the leadership team Stage 2: Formal face-to-face interview If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about. Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler Impact Recruitment are a recruitment agency working on behalf of our client.
May 18, 2026
Full time
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: 40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day. Why this role is different This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases. This is a business that values people who: Take ownership without being micromanaged Know how to keep clients loyal through service, not scripts Can quietly lead by example in a busy office Want progression without losing their work-life balance The role at a glance You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts: Handling new business enquiries from existing and new clients Managing renewals and MTAs end-to-end Keeping control of deadlines, diaries, and service levels Supporting colleagues by delegating and balancing workload across the team Acting as a senior point of contact when Directors are unavailable Supporting more complex or high-value cases when needed This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key. What you'll need to bring We're looking for someone who already knows commercial insurance inside out: Minimum 5 years' experience in commercial insurance Confident managing renewals, MTAs, and new business independently Comfortable using Acturis Strong communication skills with a natural phone-first approach Organised, reliable, and able to juggle priorities without dropping standards What would set you apart 10+ years' commercial insurance experience CII qualifications (or working towards) Previous mentoring, supervisory, or team lead experience Experience handling more complex or higher-value commercial risks What's in it for you 40,000 salary Hybrid working model (3 days office / 2 from home) A genuinely supportive, down-to-earth team environment Real autonomy in how you manage your portfolio The opportunity to step into a more senior, trusted role without corporate red tape Exposure to larger, more complex commercial cases The kind of person who thrives here You'll enjoy this if you're: Confident but not corporate Experienced but still hungry for progression Someone who enjoys building relationships, not just processing policies Comfortable taking responsibility and being relied upon Interview process Stage 1: Informal face-to-face meeting with the leadership team Stage 2: Formal face-to-face interview If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about. Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler Impact Recruitment are a recruitment agency working on behalf of our client.
CKB Recruitment Ltd
Commercial Account Handler
CKB Recruitment Ltd
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
May 18, 2026
Full time
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
Everywhen, part of the Ardonagh Group
Insurance Account Executive
Everywhen, part of the Ardonagh Group Wokingham, Berkshire
Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Ardonagh Group. We are open to hearing from people from all backgrounds to join us, so speak to us about our hybrid and flexible ways of working for Account Executives if the 9-5 life always in an office isn't for you. What experience do our Account Executives need? It's essential that you have experience gained from within the Insurance Industry from a similar role and it would be a bonus if you have any relevant qualifications, though we offer tons of opportunity to gain these once you join us. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Everywhen family Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. IND01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here to see our standard benefits page
May 18, 2026
Full time
Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Ardonagh Group. We are open to hearing from people from all backgrounds to join us, so speak to us about our hybrid and flexible ways of working for Account Executives if the 9-5 life always in an office isn't for you. What experience do our Account Executives need? It's essential that you have experience gained from within the Insurance Industry from a similar role and it would be a bonus if you have any relevant qualifications, though we offer tons of opportunity to gain these once you join us. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Everywhen family Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. IND01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here to see our standard benefits page
Wallace Hind Selection LTD
Commercial Lines Account Handler
Wallace Hind Selection LTD
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 18, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
hireful
Senior Claims Associate - Property Insurance
hireful Redhill, Surrey
Join a growing, independent insurance brokerage where claims truly matter. Based in Redhill, Surrey, this Senior Claims Associate role offers the opportunity to become a key part of a high-performing Claims team, delivering exceptional service when clients need it most. You will manage a varied portfolio of property and London Markets claims up to £500,000, taking full ownership from notification through to settlement. Acting as a trusted advisor, you ll support clients in presenting claims, negotiate effectively with insurers and loss adjusters, and ensure swift, fair outcomes. Your technical expertise in property policy wordings and London Markets processes will allow you to confidently handle complex cases while driving early coverage agreement and resolution. This is a highly visible role where you ll build strong relationships across clients, insurers, and internal stakeholders. Role: Senior Claims Associate, Property Claims Handler, Claims Handler, Claims Executive, Insurance Claims Specialist, Claims Associate Location: Redhill, Surrey (Hybrid working 3 days a week in the office, 2 from home) During the first 6 weeks, our staff tend to work in the office to get their feet under the desk. Salary: up to £40k + 4% and awesome benefits. We re looking for someone with solid property claims experience, strong market relationships, and a proactive, client-first mindset. A Dip CII (or equivalent), knowledge of Acturis, and the confidence to operate in a fast-paced, collaborative environment are essential. In return, you ll join a business built on professionalism, pride, and inclusivity, where your expertise is valued, your development is supported, and your impact is visible every day. CLICK APPLY and send through your CV.
May 17, 2026
Full time
Join a growing, independent insurance brokerage where claims truly matter. Based in Redhill, Surrey, this Senior Claims Associate role offers the opportunity to become a key part of a high-performing Claims team, delivering exceptional service when clients need it most. You will manage a varied portfolio of property and London Markets claims up to £500,000, taking full ownership from notification through to settlement. Acting as a trusted advisor, you ll support clients in presenting claims, negotiate effectively with insurers and loss adjusters, and ensure swift, fair outcomes. Your technical expertise in property policy wordings and London Markets processes will allow you to confidently handle complex cases while driving early coverage agreement and resolution. This is a highly visible role where you ll build strong relationships across clients, insurers, and internal stakeholders. Role: Senior Claims Associate, Property Claims Handler, Claims Handler, Claims Executive, Insurance Claims Specialist, Claims Associate Location: Redhill, Surrey (Hybrid working 3 days a week in the office, 2 from home) During the first 6 weeks, our staff tend to work in the office to get their feet under the desk. Salary: up to £40k + 4% and awesome benefits. We re looking for someone with solid property claims experience, strong market relationships, and a proactive, client-first mindset. A Dip CII (or equivalent), knowledge of Acturis, and the confidence to operate in a fast-paced, collaborative environment are essential. In return, you ll join a business built on professionalism, pride, and inclusivity, where your expertise is valued, your development is supported, and your impact is visible every day. CLICK APPLY and send through your CV.
Employment Specialists Ltd
Marine Account Handler
Employment Specialists Ltd Ipswich, Suffolk
A very successful Commercial Insurance Broker with a strong focus on Marine risks is continuing to grow its business and has a new opportunity for an experienced Marine Insurance professional. As well as being a great opportunity for you to develop your Marine experience, it's also a Company that encourages and supports long term career development and works with people to enable them to progress. As Marine Account Handler your responsibilities will include: Successfully manage a portfolio of existing client accounts in close collaboration with an Account Executive Provide support for new business opportunities, including working on opportunities led by the Exec and where appropriate, attending meetings Develop a strong understanding of clients' businesses, their attitude to risk and their approach to Insurance and Risk Management Accurately identify gaps in cover and potential cross-selling opportunities Carry out pre-renewal work and broking exercises to ensure client demands and needs are met Prepare comprehensive and considered client reports, including risk presentations, pre-renewal and renewal reports Thoroughly check Insurer documentation to ensure that it reflects client instructions and cover expectations Process mid-term adjustments Build and maintain excellent working relationships with clients, prospects, colleagues, Insurers, and other partners/suppliers To be a successful Marine Account Handler you will demonstrate: Experience and knowledge of Marine insurance, including a good awareness of current market conditions Strongly client focused, determined to achieve great client outcomes Excellent relationship builder and negotiator Problem solver with a resourceful, collaborative and analytical approach Excellent communicator with good telephone manner, report writing skills and a strong attention to detail What they offer you: Competitive pay and bonuses Pension and life assurance Up to 25 days holiday (plus bank holidays) Days off for volunteering Financial support and rewards for study towards professional qualifications Reward schemes Regular social events
May 17, 2026
Full time
A very successful Commercial Insurance Broker with a strong focus on Marine risks is continuing to grow its business and has a new opportunity for an experienced Marine Insurance professional. As well as being a great opportunity for you to develop your Marine experience, it's also a Company that encourages and supports long term career development and works with people to enable them to progress. As Marine Account Handler your responsibilities will include: Successfully manage a portfolio of existing client accounts in close collaboration with an Account Executive Provide support for new business opportunities, including working on opportunities led by the Exec and where appropriate, attending meetings Develop a strong understanding of clients' businesses, their attitude to risk and their approach to Insurance and Risk Management Accurately identify gaps in cover and potential cross-selling opportunities Carry out pre-renewal work and broking exercises to ensure client demands and needs are met Prepare comprehensive and considered client reports, including risk presentations, pre-renewal and renewal reports Thoroughly check Insurer documentation to ensure that it reflects client instructions and cover expectations Process mid-term adjustments Build and maintain excellent working relationships with clients, prospects, colleagues, Insurers, and other partners/suppliers To be a successful Marine Account Handler you will demonstrate: Experience and knowledge of Marine insurance, including a good awareness of current market conditions Strongly client focused, determined to achieve great client outcomes Excellent relationship builder and negotiator Problem solver with a resourceful, collaborative and analytical approach Excellent communicator with good telephone manner, report writing skills and a strong attention to detail What they offer you: Competitive pay and bonuses Pension and life assurance Up to 25 days holiday (plus bank holidays) Days off for volunteering Financial support and rewards for study towards professional qualifications Reward schemes Regular social events
Employment Specialists Ltd
Senior Account Handler
Employment Specialists Ltd Ipswich, Suffolk
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
May 17, 2026
Full time
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
Employment Specialists Ltd
Trainee Account Handler
Employment Specialists Ltd Ipswich, Suffolk
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
May 17, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
Employment Specialists Ltd
Senior Account Handler
Employment Specialists Ltd Norwich, Norfolk
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
May 17, 2026
Full time
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.
Wallace Hind Selection LTD
Commercial Lines Account Handler
Wallace Hind Selection LTD Northampton, Northamptonshire
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 17, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Wallace Hind Selection LTD
Commercial Lines Account Handler
Wallace Hind Selection LTD Ambrosden, Oxfordshire
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 17, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection

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