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Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

Are you a technical heavyweight with a natural flair for leadership? We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes. This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate. The Opportunity You won't just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge. Key Responsibilities Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated. Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability. Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR. Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment. Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux. Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: 65,000 - 70,000 (dependent on team size and experience). Location: Milton Keynes. Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00). Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.

Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16 Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16) The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems. We would be delighted to hear from you if you have the following experience: - An interest in Cyber Security - Looking to build on your education/studies - degree, HND - Networks - Keen to build experience with producing or maintaining Cyber security processes and procedures - Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper. - Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls - As well as Windows Server architectures Role Profile: - The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems - Learning how to produce system design documentation - Creating Cyber Security documentation and processes - The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards - You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers Business Operations Skills - Qualifications: - HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security. Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Keen to learn and develop on your education within IT/Networks/Technology - Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment Excellent employee benefits: Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: - 26 days holiday, plus public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support

IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions. Role Snapshot - Sheffield HQ: Salary: 40,000 - 45,000 per annum Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office Hours: 08:30 - 17:00, Monday to Friday Reporting to: Group Information Systems Manager Occasional travel to other UK sites required About the Role: As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a "Cloud-First" strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies. Key Responsibilities: Provide 3rd line technical support, acting as an escalation point for complex incidents and problems. Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments. Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best practices. Maintain and test backup, disaster recovery, and business continuity solutions. Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019). Solid understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-entity environments. Strong troubleshooting, analytical, and problem-solving capabilities. Experience implementing or maintaining Cyber Essentials compliance. Excellent communication and stakeholder management skills. Highly organised, proactive, and customer-focused mindset. Desirable: Microsoft certifications (Azure, Microsoft 365, Security). CCNA, VCP, or equivalent technical certifications. Experience with PowerShell scripting and automation. Knowledge of ITIL or structured service management frameworks. Experience with Veeam or similar backup and DR platforms. What's On Offer: Competitive salary package with clear technical ownership. Hybrid working model supporting work-life balance. Exposure to modern cloud and infrastructure technologies. Opportunity to influence and shape a growing IT environment. Support for ongoing professional development and training. Call Experis IT Today for more information on (phone number removed)

Fire and Security Engineer 36-40k / 50k + OTE This company is a well-established, family-owned business operating across the UK, delivering a wide range of electrical and building services with a strong focus on fire and security solutions. Their specialist division provides end-to-end services including the design, installation, and maintenance of systems such as fire alarms, CCTV, intruder alarms, access control, and emergency lighting. With a nationwide engineering team, they work across a variety of commercial and multi-site environments, delivering reliable, compliant solutions while building long-term client relationships through high service standards and a customer-focused approach. Package on offer for a Fire and Security Engineer Basic Salary: 36,000 - 40,000 Travel paid after 15 minutes at overtime rates No Call Out Rota Company Van XMas Bonus every year Responsibilities for a Fire and Security Engineer Work to relevant British Standards Complete Service works, Remedials, Call Outs, Faults and Small Works across Fire Alarms, Intruder Alarms, CCTV and Access Control systems If you are interested, please do apply to discuss further! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.

Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Small Works and Service of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across Hertfordshire, Bedfordshire & Essex Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.

Business Development Manager (BDM) / Sales Executive Package & Benefits Basic salary up to 55,000 OTE 85,000+ (uncapped earning potential) Company car or car allowance Entertainment allowance Laptop & mobile phone provided Ongoing training & clear progression opportunities 21 days holiday + bank holidays Hybrid working (home, office & client sites) Company Overview This opportunity is with a growing and forward-thinking fire and security solutions provider, delivering tailored systems across commercial, and public sector environments. The business has built a strong reputation for quality, innovation, and customer service, offering a full suite of fire and electronic security solutions, as well as smart home. With ambitious growth plans and a strong pipeline of opportunities, they are now looking to appoint a high-performing sales professional to drive new business and expand key accounts. Role Overview As a Business Development Manager / Fire & Security Sales Executive, you will be responsible for driving new business growth while developing existing client relationships. This is a hybrid role with a strong emphasis on new business (80%), alongside account management and upselling (20%). You will be selling a full portfolio of fire and security solutions, including fire alarms, CCTV, access control, and intruder systems, working across commercial and public sector clients. Key Responsibilities: Generate new business opportunities across commercial, residential, and public sector markets Develop and execute sales strategies to achieve and exceed revenue targets Upsell and cross-sell across fire alarm and electronic security systems Conduct site surveys, client meetings, and technical consultations Prepare and deliver proposals, quotations, and presentations Maintain and grow existing customer accounts through strong relationship management Work closely with technical and design teams to deliver tailored client solutions Stay up to date with fire and security systems, standards, and emerging technologies Requirements: Proven experience in Fire & Security sales / Business Development / Sales Engineer role Strong knowledge of fire alarms, CCTV, access control, and intruder systems Experience generating new business and managing the full sales cycle Ability to carry out site surveys, estimating, and quoting Strong commercial awareness and negotiation skills Self-motivated, target-driven, and professional approach Full UK driving licence Location Hybrid role (home, office & client sites) At Secure & Recruit, we pride ourselves on offering a trustworthy and personalised recruitment experience. As experts in the Fire & Security sector, we partner with the industry's leading employers to bring you roles that align with your skills and aspirations. Your preferences will be fully discussed to ensure the best fit possible.

Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Installation of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across North West Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.

Package & Benefits Basic salary up to 38,000 Door-to-door travel paid 25 days holiday + bank holidays 200 standby allowance (1 in 7 rota) Ongoing manufacturer training & clear progression routes Company van (option to opt out of private use for tax efficiency) Company Overview This is an opportunity to join a well-established fire and security integrator with over 2 decades of industry success. Known for delivering high-quality solutions across both public and private sectors, the business holds leading industry accreditations and has built a strong reputation for technical excellence and long-term client relationships. With continued growth and investment in their engineering team, they are now looking to strengthen their presence across Greater Manchester. Role Overview As a Security Engineer (or Fire & Security Engineer), you will be responsible for service, fault finding, and small works across a range of systems. The role is heavily security-focused, covering CCTV, access control, and intruder alarms, with the opportunity to develop further into fire systems for those looking to broaden their skillset. Key responsibilities include: Service and fault finding on security systems Carrying out small works and system upgrades Supporting clients across public sector sites This role would suit an experienced Security Engineer or a Fire & Security Engineer looking for a stable position with long-term development opportunities. Location Greater Manchester At Secure & Recruit, we pride ourselves on offering a trustworthy and personalised recruitment experience. As experts in the Fire & Security sector, we partner with the industry's leading employers to bring you roles that align with your skills and aspirations. Your preferences will be fully discussed to ensure the best fit possible. Fire and security engineer, security engineer, security system engineer, security service engineer, fire and security engineer

Junior Security Engineer Basic £28,000 - £32,000 Travel Paid Our Client is an ambitious and fast-growing business operating within the UK security industry, currently delivering specialist services across large-scale solar farm projects nationwide. Despite being a relatively new company, they have quickly established a strong reputation within the sector, consistently securing new contracts and expanding their presence across the country. With exciting plans already underway to diversify into manufacturing, the business is entering a major phase of growth and development. This presents a unique opportunity for the right candidate to join at an early stage and play a key role in shaping the future of the company. The environment is fast-paced, forward-thinking, and full of opportunity for progression. This is more than just a job it s a chance to be part of an exciting journey from the ground up, gaining valuable experience, growing alongside the business, and learning directly as the company scales nationally. Responsibilities as a Junior Security Engineer Assist with the installation, maintenance, and servicing of security systems across multiple sites, including CCTV, alarms, access control, and temporary site security solutions. Support senior engineers with fault finding, testing, and commissioning equipment while learning industry standards and best practices. Travel to client sites across the UK as required, maintaining a professional and customer-focused approach at all times. Help with equipment setup and site preparation for new project installations, particularly within large-scale infrastructure and solar farm environments. Learn and develop technical knowledge through hands-on experience, training, and mentoring from experienced engineers. Package and Benefits for a Junior Security Engineer Basic salary up to £32,000 dependant on experience Travel paid - 45 mins each way Expenses including accomodation and food covered for any staying away No call out Company van with personal use Training and development ongoing 23 days holiday plus bank holidays plus your birthday off Exposure to a wide range of security systems and technologies, including CCTV, access control, alarms, remote monitoring solutions, gates and barriers. Early finish Fridays Friendly family feel environment and monthly work outings If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed. - Security Engineer,Security Commissioning Engineer, Maintenance Engineer, Fire & Security Technician, Security Installation Engineer, Security Install Technician, Security Project Engineer, Gates and Barriers Engineer

Network Engineer (Telephony) 12 Month Contract (Outside IR35) Hybrid, Edinburgh Starting ASAP Day Rate: £DOE About the Role: You will be a Network Engineer with extensive practical day to day and some strategic Cisco switching and routing experience with a CCNP certificate at minimum. Though experience in Palo Alto, F5, Collaboration, VPN, Windows and, Linux is advantageous. You need to be technically skilled and have the drive and the ability to be proactive to deliver results as part of the overall change programme. Promoting best practice in network management you will ensure that the clients policy and procedures maintain quality assurance levels of a high standard. Main Duties: The key focus for this contract at the start is to focus on the following projects: Manage the migration of internet and azure hosted traffic to the new sdwan solution, as well as rollout of new VPN solution, upgrade of estates wide LAN hardware/software (Triage of site failures over 50+ sites), Wi-Fi system upgrade (New controllers, AP's, expansion of coverage etc). More projects are in the works so there is scope for more works around F5, Data centre exit, ISE Upgrade/replacement, management systems. Programme Delivery Consult in the delivery of a design and strategy around managing a large multi-site network including SDWAN, WiFi and LAN active projects leading to you implementing said designs. Provide effective, timely and accurate advice and sound professional judgement to colleagues on networking/infrastructure design ensuring design principles are adhered to, Represent Change and Digital Innovation (Networks team) at meetings both internal and external in relation to the change programme. Consult on the overall network roadmap based on the 3 year and 5-year business plan. Provide technical design consultation to DDIA and network security. Policy and governance Ensure design compliance within PSN networks and the appropriate policies and procedures Advise best practice to Coordinate, maintain and develop existing systems to meet the needs of the business and supported Justice Partners as part of the change programme Communication Consult with operational colleagues to identify improvements to service provision to meet the ongoing and future needs of the business Attend meetings and network events as required and identify and share best practice methods Attend CAB (Change Authority Board) meetings when required to further explain submitted/ proposed Network changes in line with the change programme. Ensure all collateral required by Project Managers is provided within agreed timescales. Service Development Consult with others within the clients and outside agencies to continuously improve service provision and make suggestions for improvements to systems and processes based on the network roadmap. Keep current with market trends and new products in area of your specialism. Essential Skills & Experience: Knowledge of troubleshooting physical network site infrastructure Experience of building, managing and maintaining high availability networks with Cisco devices Working knowledge or experience in some or all of the following subjects: Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience of designing load balancing services Ability to work in partnership with IT colleagues and operational colleagues Good working knowledge of how analogue telephone services are presented to customer premises. The ability to identify the equipment installed on customer premises that relates to analogue line delivery and presentation, often in busy and congested comms rooms and cabinets. Understanding of underlying services that may utilise analogue lines, such as alarm or lift lines. The ability to trace cabling from supplier core presentation to equipment socket, with the assistance of local resources where appropriate. Good working knowledge of best practice approaches to testing analogue line delivery for live service. Maintaining accurate records in relation to the identification work and testing of analogue services across the national estate, reporting back to key project personnel when required. Always use these settings

ROLE TITLE: Duty Technician / 2nd line support LOCATION: Hursley 5 days per week ASSIGNMENT LENGTH: 12 Months Salary: 48,000 per annum CLEARANCE: The ideal candidate will have active SC Clearance to be considered We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will see the applicant working to resolve user incidents from problem diagnosis through to subsequent restoration of Service/implementation of fix. Role Overview We are seeking a Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands?on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third?party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third?party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers and service partners to resolve complex technical issues Support the onboarding of new clients onto supported solutions Participate in issue resolution sessions and contribute to continuous service improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking (WAN) knowledge , including: BGP SD-WAN Strong understanding of Web Proxy infrastructure and internet access patterns , including: Proxy servers SSL/TLS decryption Web applications Proven troubleshooting expertise , with confidence leading incident resolution calls Comfortable working with external suppliers to resolve connectivity and service issues Strong communication skills and ability to operate in high?pressure environments Desirable Skills Experience with AIX Exposure to AWS , particularly: EC2 VPC Working Style & Attributes Calm, structured, and methodical approach to issue resolution Proactive mindset with a focus on service improvement Comfortable operating as part of a rota or duty function (if applicable) Strong stakeholder management and collaboration skills Willingness to take ownership and drive issues to resolution

A leading chemical & materials manufacturing company in Manchester is seeking a Facilities Maintenance Manager. The role offers a competitive salary up to 55,000 per annum, with the potential to earn an annual bonus of up to 15%, 25 days' annual leave plus bank holidays, company pension, share options (after probation), free on-site parking, cycle-to-work scheme personal development opportunities, EAP, and fully funded job-specific training. Role Overview: Lead the site facilities team, managing day-to-day maintenance of plant and office buildings. Ensure the reliability and compliance of key utilities - steam, water, gas, electricity, compressed air and critical facilities systems including HVAC, fire, security, and electrical distribution. Drive energy efficiency initiatives, cost-saving projects, continuous improvement, and support CAPEX planning. Key Responsibilities: Manage and develop the facilities team, including engineers and apprentices, ensuring they have the skills and knowledge to maintain critical systems. Maintain and oversee industrial boilers, water treatment and distribution networks, HVAC, fire, security, and electrical systems. Ensure utilities are available to production and office areas at all times, reviewing and updating procedures as needed. Implement energy efficiency initiatives, cost-saving measures, and preventative maintenance programs. Plan and oversee facilities-related capital projects, coordinating with suppliers and contractors to deliver on time and within budget. Maintain compliance with health, safety, environmental, and operational standards, preparing reports for senior management. Coordinate with cross-functional teams to support plant and site operational efficiency. Candidate Requirements: Degree-level qualification in electrical or mechanical engineering. Proven experience leading facilities or maintenance in manufacturing, ideally chemical or high-hazard sectors. Strong knowledge of facilities systems, utilities management, and compliance standards. Apply directly for this Facilities Maintenance Manager role in Manchester or contact Sean Turner directly on (phone number removed) to discuss further.

An excellent opportunity for an experienced Fire & Security Engineer to join a well-established company. Job Type: Full-Time, Permanent. Salary: 30,000 - 40,000 Per Annum, Depending on Experience. Location: Ibstock, Leicestershire, LE67. About The Company: They are a well-established Fire & Security specialist based in Leicestershire, with over 25 years of experience delivering high-quality installation and maintenance services to the commercial sector. The company with a wide range of valued clients including Local Authorities, Schools, Libraries, high-end retail brands, and other commercial environments. They pride themselves on exceptional workmanship, long-term client relationships, and investing in the development of their team. Their Services: Fire Detection & Alarm Systems Intruder Detection Systems Access Control CCTV Automated Gates & Barriers Specialist Security Applications About The Role: Due to continued growth, they are looking to recruit a skilled and motivated Fire & Security Engineer to join their expanding team. You will primarily cover the Leicestershire area, with occasional travel throughout the UK. This role offers stability, guaranteed hours, and strong long-term career progression within a supportive and professional environment. Key Responsibilities: Carrying out small work jobs Attending call outs and fault-finding Carrying out routine maintenance Working in line with current industry standards and company procedures Participating in the on-call rota (1 in 12 weeks) Candidate Requirements: Ideally to have previous experience in servicing, maintenance of fire and/or security systems Fault-finding ability Health & Safety conscious Relevant industry training (desirable but not essential) Full UK driving licence Based locally within Leicestershire (preferred) What They Offer: 45 guaranteed hours per week Competitive salary based on experience Regular overtime opportunities 1 in 12 on-call rota Ongoing product and industry training Company uniform provided Private healthcare (BUPA) 30 days holiday including bank holidays Company pension scheme Long-term career development with a stable, growing company Benefits: Company van Company events Company pension Private medical insurance Driving Licence (required) If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments

Senior Engineer Leicester Hybrid £50,000-£60,000 About the Role: We're partnering with a highly reputable company based just outside of Leicester to find a talented Infrastructure Engineer. This is a hybrid position, offering 2 days from home after probation. The Opportunity: As an Infrastructure Engineer, you'll be a vital part of the team, working on exciting projects and ensuring the reliability, scalability, and security of IT environments. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions for clients. Providing 3rd line support, resolving complex technical issues efficiently. Managing cloud and hybrid environments, including Azure. Monitoring and maintaining infrastructure to ensure optimal performance and security. Leading infrastructure migrations and upgrades with minimal downtime. Building strong relationships with clients, understanding their needs, and providing tailored solutions. Documenting technical processes and configurations for clarity and compliance. Keeping up-to-date with emerging technologies to recommend innovative solutions. About You We're seeking a Senior Engineer with a strong technical foundation, a proactive mindset, and a deep understanding of enterprise networking. You'll be comfortable operating in complex environments, troubleshooting critical issues, and working closely with clients and stakeholders. To be successful in this role, you should have: Proven experience in a Senior Infrastructure Engineer or similar role within complex IT environments. Advanced knowledge of Windows Server operating systems and core infrastructure services. Strong hands-on experience with virtualisation technologies such as VMware or Hyper-V. Deep expertise in networking , including design, configuration, and troubleshooting of: Firewalls (Fortinet, Cisco ASA, or similar) Routers and switches (Cisco preferred) VLANs, VPNs, routing protocols, and network security principles Solid experience with cloud platforms , particularly Microsoft Azure, including hybrid network integrations. Experience implementing and supporting backup and disaster recovery solutions in enterprise environments. Ability to diagnose and resolve complex network and infrastructure issues under pressure. Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders . Relevant certifications (e.g., Microsoft, Cisco CCNA/CCNP, VMware) are highly desirable. Senior Engineer Leicester Hybrid £50,000-£60,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

If you are looking for a career at the cutting edge, delivering a first of its kind technology of great strategic and national importance, then apply to DragonFire today! Salary: Up to £53,000, depending on experience/grade Dynamic (hybrid) working: 3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . With the recent award of the DragonFire Contract, MBDA will be delivering the first ever Laser Directed Energy Weapon (LDEW) onto Royal Navy warships within the next 2 years. Following on from these successes, MBDA is looking for flexible, motivated, and technically astute candidates to continue to develop DragonFire into a world class, deployable, LDEW air defence system. Our ambitious plans involve parallel and interleaved streams of pioneering technology, experimentation and rapid weapon system development, providing opportunities across the key weapon system domains of Systems Engineering: requirements, design, performance analysis and certification. What we are looking for: PhD or industry experience in the development of laser technology at a system level In-depth understanding of laser physics and optics, with the ability to influence and contribute to the design and development of a cutting-edge laser systems and technology Ability to support technical mediation, communicating issues, architectures and ideas at all levels Demonstrated ability in technical mediation, communicating complex laser and optics concepts, architectures, and ideas effectively at all levels, from high-level management and technical experts to systems engineering specialists and non-technical stakeholders Ability to develop excellent working relationships with partners and customers/key stakeholders as well as team members and other departments A passion for problem-solving, persistence, and a commitment to delivering high-quality results Desirable/Advantageous Experience: Experience with high-power laser technology / laser systems Requirements analysis, specifications and justification Systems proving, design assurance and certification Experience of developing complex systems, ideally in defence Support functional design with requirement flow down through system/sub-system/equipment Experience of system architecting tools e.g. DOORS/DOORS NG/Rhapsody Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.