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IT Service Delivery Manger 55,000 - 65,000 + 7,500 car allowance, up to 20% bons and extensive benefits Full Time / Permanent Hybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: Management of the IT Service Desk in alignment with ITIL principles. Configuration and deployment management for end user compute estate. Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT Supplier relationship management including SLA reviews, contract review, supplier processes and documentation. Tender and commercial Management including IT procurement and negotiations. To support the drive of Digital Transformation and AI adoption within the business Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures. To advise on the latest technologies and innovations that will enhance business IT systems Experience required: Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. Logical sound approach to IT Support and troubleshooting. Strong ability to develop customer relationships at all levels. Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management, Excellent understanding of Microsoft Office 365 and Microsoft Intune. Experience of Microsoft CoPilot and other AI tools. Previous experience leading a team of Service Desk Analysts including coaching and developing team members Previous hospitality, entertainment or retail sector experience is preferred. Contact: Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Title: Trainee Recruitment Consultant (Founder s Associate) Salary: £24,000 Base + Uncapped Commission (OTE Year 1: £35k+) Location: North London Contract: Full Time The Opportunity: Don t Just Fill Jobs. Build a Business. Most recruitment jobs are identical: high volume, heavy KPIs, and throwing CVs at a wall to see what sticks. This is not one of those jobs. Three9s Talent is a strategic recruitment partner for the Construction & Technology sectors. We don t sell "staff" we sell High Retention. We solve the "Turnover Tax" for our clients by using a proprietary, HR-certified methodology called The Three9s Method. We are looking for a Founder s Associate. This is a unique opportunity to work 1:1 with the Founder, learning the trade from the ground up, with the specific goal of you becoming a future leader within the business. What You Will Do (The Mission): You will not be fetching coffee. You will be building a desk. Under direct mentorship, you will learn to execute the "Honest Shortlist" process: Market Mapping: Identifying the top 10% of talent in the Construction & Tech markets (Site Managers, Project Engineers, DevOps). The Hunt: Using advanced search techniques (LinkedIn Recruiter, X-Ray search, and cold outreach) to find candidates who aren't on job boards. The Assessment: Conducting deep-dive interviews to assess "Long-Term Fit", not just skills. You will learn to identify the "Critical Mandate" of a role. The Delivery: Writing "Strategic Briefing Documents" that present candidate data with integrity and precision. Business Development: Over time, you will transition from finding candidates to finding clients, pitching the Three9s value proposition to Directors and CEOs. Who You Are: We don't care about your degree. We care about your DNA. We are looking for a "Second Jobber" - someone with 1- 2 years of experience in a tough environment (Sales, Hospitality, Sports, or Property) who is ready for a career, not a gig. Resilient: You can handle rejection. You understand that "No" is just part of the process. Articulate: You can hold a conversation with a Construction Director or a Tech Lead without being intimidated. Process-Driven: You don't cut corners. You understand that "Clarity and Structure" win over speed and noise. Money Motivated, But Integrity First: You want to earn high commissions, but never at the expense of honesty. The Deal (What s in it for you?): The "Mini-MBA": You will work directly beside the Founder. You will see how a business is built, how P&L works, and how to negotiate high-value contracts. Uncapped Earning: Your base covers your bills. Your commission builds your wealth. Career Velocity: There is no "corporate ladder" here. If you hit your targets, you get promoted. The goal is for you to lead your own Division within 18 - 24 months. How to Apply: Attention to detail is critical in our "Honest Shortlist" process. To apply, send your CV and a short cover letter. Your cover letter must start with the sentence: "I am ready to build." Applications without this specific sentence will not be reviewed.

Cleaner Hours: 17 hours per week In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Your role as our Court Cleaner will be to help us provide our residents with a clean and safe space, ensuring the public/communal areas within the Court are kept clean and tidy. You will also be responsible to provide support to the manager with cleaning and preparing void flats as and when required. While experience in a similar role is not essential, we are looking for someone with a great attention to detail and who takes pride in what they do. The benefits At Housing 21 we re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: • Holiday Pay • Occupational Sick Pay • Occupational Maternity Pay • Health Cash Plan • Blue Light Card (offering discounts across retail, hospitality and leisure) • Car Lease Scheme • Cycle to Work Scheme • Uniform provided • Employee Assistance Programme • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. If you require further information, please view the job profile attached. Closing date for applications 3 May 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a part time basis, contracted to 14 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Afternoons Thurs: Afternoons Fri: Sat: Sun: Please note: This role is contracted to weeks per year Could you shine as Healthcare's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Site Manager -Compass Group UK & Ireland We're looking for an exceptional Unit Manager to join our ESS team and drive outstanding food and service delivery for our clients and customers. This is a fantastic opportunity for a passionate leader who thrives in a fast-paced environment and takes pride in creating a safe, efficient, high-quality operation every day. What you'll be doing As Unit Manager, you'll be the driving force behind our unit's performance-leading by example and living our ESS Way values. You will: Champion a strong Health & Safety and Food Safety culture, ensuring full compliance and maintaining all required documentation. Oversee the cleanliness, safety and maintenance of the kitchen and service areas, reporting hazards, near misses and equipment faults promptly. Manage daily food service delivery , ensuring great-quality meals, consistent standards, and an outstanding customer experience. Lead, motivate and develop your team, conducting regular meetings and embedding Compass DNA behaviours at a 'Managing' level. Recruit, train and nurture your people-supporting apprentices, developing talent pipelines, and driving a positive team culture. Manage labour, budgets and stock levels effectively, completing all weekly finance, ordering, invoice checks and compliance paperwork accurately and on time. Deliver effective menu management, food production planning and waste control in line with FPP guidelines. Build strong client relationships through proactive communication, service excellence and continual improvement. Attend meetings, forums and development sessions, sharing best practice and supporting operational success across the contract. About you You'll be a confident, engaging leader with a passion for food and people. You will also have: Experience supervising or managing teams in a catering or hospitality environment. A proven ability to deliver against financial targets and operational KPIs. Strong communication skills and the ability to build positive client and team relationships. City & Guilds 706/1, 706/2, 706/3 or NVQ Level 3 (or equivalent) and Level 3 Food Hygiene . At least 2 years' experience as a Head Chef or similar role. Good IT skills and a proactive, solution-focused attitude. If you're ready to lead a high-performing team, deliver great food, and make a real impact for our customers and clients, we'd love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to weeks per year About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

AV Project Manager - I am after a project manager with good Audio Visual systems delivery experience. To be successful in this role you must have be able to deliver multiple projects on time and on budget, whilst working in a team environment keeping all colleagues and clients in the loop (good with timescales). You musty have previously delivered (5years experience) high spec corporate / hospitality / commercial projects that involve the installation and integration of cutting edge audio visual systems, which will encompass full presentation systems, IPTV, videoconference systems ideally Cisco or Poly, MTRs, Huddle spaces along with all related switching and control kit (Crestron), into boardrooms, training rooms, auditoria, meeting rooms, classrooms, lecture theatres and beyond. You must have excellent experience with delivered projects ranging from £200k to £2mn. You will need to demonstrate the ability to be organised and manage a team of permanent and freelance installation engineers. If this sounds like the right mix for you then please send me your full technical CV. Candidates that have a solid experience in corporate AV install and are now looking to step up into project management will be considered. THIS POSITION IS ONLY OPEN TO AV CANDIDATES, THIS POSITION IS ONLY OPEN TO THOSE CANDIDATES WHO LIVE IN THE UK AND CAN WORK LEGALLY. audio visual a/v cisco polycom vc crestron video audio signal av vc installation extrondante audinate qsys qsc hospitality corporate commercial rack installation videoconference audio video signal avixa cts berks berkshire buckinghamshire bucks surrey london hampshire herts Hertfordshire surrey herts kent sussex

The International Oil Pollution Compensation Funds (IOPC Funds) are two intergovernmental organisations (the 1992 Fund and the Supplementary Fund) which provide compensation for pollution damage resulting from oil spills from tankers. At present, 122 countries are members of the 1992 Fund. The IOPC Funds are administered by a joint Secretariat, based in London, with 25 staff members. The position of Claims Assistant, Claims Department, in the Secretariat of the IOPC Funds is to be filled as soon as possible. MAIN DUTIES AND RESPONSIBILITIES Under the guidance of the Claims Managers, and the oversight of the Head of the Claims Department, the Claims Assistant will be assigned all or part of the following responsibilities: Claims Administration Carry out a first review of submitted claims documents and expert assessments and input data into the Claims Handling System (CHS) when requested by the Claims Managers. These tasks include the following: Review claims documents compiled by the Claims Handling Office (CHO) by verifying the completeness of the documents, the presentation of the claim form, the assessment and the request for approval form. Identify any additional information required to process the claim. Liaise with the CHO to obtain further information or missing documentation. Develop and maintain claims data in CHS logs, i.e. spreadsheets and database for major incidents, and open claims files and keep them organised and up to date within CHS (check lists of actions). Assist when necessary, reviewing the approval form before sending to all parties concerned (CHO, P&I Club/insurer, expert, etc.). Liaise with the Club/insurer regarding approvals of claims. Produce ad hoc reports based on templates and supporting documents requested and received through the CHS. Enter payments in CHS and follow up on the status of payments with the Administration Department. Follow up the contestation process by keeping the file updated and assisting the Claims Managers in reviewing the expert's suggested response to the claimant's contestation. Provide documentation and information required to local lawyers in legal proceedings and keep logs of legal proceedings. Monitor incoming correspondence, prioritise and take necessary action when Claims Managers and the Head of the Claims Department are on mission. Draft and edit templates/letters to claimants and their representatives from instructions provided by the Claims Managers Secretarial Support to the Claims Department Within CHS, file all claims correspondence as required, including correspondence relating to legal proceedings, receipt and release forms and correspondence to claimants or their representatives. Assist in the organisation of meetings with external parties, including booking meeting rooms and organising relevant hospitality (including coffees and general beverages, as well as working lunches). Assist with notes on meetings, documents and preparing agendas and slides for presentations. Draft, finalise and format routine correspondence and documents in English in support of the Head of the Department and the Claims Managers. Take minutes of the Department and other meetings when requested by members of the Department. Assist colleagues across the organisation by providing administrative and secretarial support in consultation with the Head of the Claims Department. Administrative and general support to the Head of the Department and Claims Managers Research, organise data and present conclusions in reports. Participate in meetings as a member of the Fund's team when requested by any member of the Claims Department. Assist the members of the Department with presentations, including design and format of PowerPoint slides. Assist Claims Managers in the delivery of exercises. Draw the attention of the Head of the Claims Department and Claims Managers to unusual issues or problems and suggest improvements. Miscellaneous Perform other related responsibilities, including replacing and/or backstopping for others within and outside the Department. REQUIRED QUALIFICATIONS Completion of secondary education, complemented by secretarial/administrative training, plus at least three years' experience in similar positions. University degree is an asset and would reduce the minimum years of experience required to one year. Excellent knowledge of English (perfect command). Knowledge of French or Spanish is desirable. Computer literacy, including sound knowledge/experience of MS Office applications, with strong proficiency in PowerPoint essential, as well as experience using databases and modern technologies. REQUIRED COMPETENCIES Ability to identify, analyse, prioritise assignments and resolve issues independently. Willingness to learn from others, ability to work in a multi-cultural environment, working transparently, building trust and confidence with colleagues. Ability to work under pressure, monitoring and adjusting to demands. Demonstrated professional competence and mastery of subject matter. Ability to research information from a variety of sources. Ability to communicate in a credible and effective way with tact, diplomacy, and discretion. Demonstrated openness in sharing information and keeping people informed. Ability to work collaboratively with others to achieve results. APPLICATION Recruitment under this vacancy is limited to local status only and requires unhindered and complete eligibility to live and work in the United Kingdom. For your application to be considered, you must submit a completed 1992 Fund Personal History Form along with a cover letter stating your reasons for applying for the vacancy. For further information on the Vacancy, including eligibility criteria, how to apply, and a copy of the 1992 Fund Personal History Form, please visit our website via the button below. The deadline for the receipt of applications is 31 May 2026.

Sales Manager - UK & Ireland Location: London (Home-based / Hybrid) We are partnering with a well-established EMEA-based organisation operating within the hospitality supply sector to recruit a Sales Manager. This is a high-impact opportunity for a commercially driven new-business professional to accelerate growth across a strategically important market. Reporting into a senior EMEA commercial leader, the role will initially focus on the Central London hospitality sector , targeting high-end boutique hotels, luxury independents, and premium regional groups , before expanding wider across the UK & Ireland. The Role This is a home-based, hybrid position , typically working 2 days per week from home and 3 days per week visiting clients across Central London and the surrounding region. You will be responsible for proactively identifying, pursuing, and securing new business opportunities, managing the full sales cycle, and building long-term relationships with senior decision-makers within premium hospitality brands. Key Responsibilities New Business & Pipeline Development Proactively identify and qualify new business opportunities, with an initial focus on Central London high-end boutique and independent hotels Build and maintain a healthy pipeline through targeted outreach, networking, trade events, and account mapping Use market insight and data to prioritise high-value prospects Relationship Building & Account Engagement Develop trusted relationships with key stakeholders across luxury and boutique hospitality accounts Lead meetings, site visits, calls, and presentations to uncover needs and drive opportunity creation Collaborate internally to ensure effective onboarding and early account success Sales Execution & Commercial Growth Own the full sales cycle from first contact through to negotiation and contract close Deliver against annual new business and revenue targets Create tailored commercial proposals aligned to customer needs and brand positioning Ensure structured internal handover and early-stage account performance monitoring Market Insight & Reporting Monitor competitor activity, market trends, and customer feedback within the premium hospitality sector Provide regular updates on pipeline activity and sales performance Share insights to support regional business planning About You Experience & Background Bachelor's degree in Business or a related discipline 5-10 years' experience in sales or business development, including agent or distributor management Strong understanding of the UK hospitality market, ideally within luxury or boutique hotel environments Existing Central London hospitality network highly advantageous Experience in hospitality or cosmetics is beneficial Confident using CRM, ERP, or BI tools (e.g. Power BI); strong Excel skills Skills & Attributes Proven new-business "hunter" with a strong track record of closing deals Excellent relationship-building, negotiation, and influencing skills Commercially astute, organised, and strategic Entrepreneurial, resilient, and self-motivated Fluent in English; additional European languages are a plus Behavioural Fit High ownership and accountability Proactive, adaptable, and results-driven Comfortable working independently in a hybrid, field-based role Strong customer-centric mindset with high energy and professionalism Reward Package 40,000 base salary 5,000 car allowance 5% annual bonus (linked to company and individual performance) Additional commission based on new business success Why Apply? This role offers autonomy, flexibility, and exposure to some of London's most prestigious hospitality brands , with the opportunity to shape growth in the Central London luxury and boutique hotel market , and scope to expand influence across the wider UK & Ireland. For a confidential discussion or to apply, please respond via this advert.

Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Area Supervisor - Visitor Attraction Caf Sites (Edinburgh, Midlothian & East Lothian) Salary: 29,000 - 33,000 DOE Hours: Full-time (approx. 40 hours per week) Location: Edinburgh, Midlothian & East Lothian Driving License: Essential (own transport required) About the Role Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of caf s across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast passed busy environments, working in busy caf kitchen environments and fast paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit over time will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week. Key Responsibilities / Requirements Oversee day-to-day operations, working in different sites daily, working closely with Senior Management. Barista trained. Level 3 Food Hygiene Certificate and or / if Allergen Awareness Certificate. Maintain 5 food quality at all times. Lead by example, be hands on, motivate, and develop caf teams to deliver an exceptional customer experience Ensure compliance with health & safety and food hygiene standards. Drive continuous improvement and implement best practices. Following the house rules ensuring all daily checks are completed. Good communication with Senior Managment What We're Looking For Previous experience in a similar role OR extensive hands-on experience as a Caf Supervisor/Manager. Strong leadership skills with the ability to inspire and support teams. Excellent organisational and problem-solving abilities. A proactive, customer-focused approach. Full UK driving license and access to a vehicle (essential). Flexibility to travel between sites and adapt to business needs. Benefits Competitive salary based on experience. Paid overtime. Opportunity to grow and develop within a supportive team environment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Account Manager - Retail Salary: 30k - 40k DOE Company Benefits: Flexible start / finish times, Free Gym Membership, Health & Wellbeing Programmes, Retail & Hospitality Discounts, Health Cash Back Plan Lloyd Recruitment Services is delighted to be partnering with a fast-growing business in Horley to recruit a proactive and relationship-driven Retail Account Manager. In this role, you'll work closely with internal teams to manage post-order customer activity, ensuring projects run smoothly and key deadlines are met. Our client is committed to delivering high-quality, bespoke retail products, so we're looking for someone who is organised, commercially aware, and confident building strong customer relationships. This is an excellent opportunity to join a dynamic, expanding organisation with real potential for career progression. Retail Account Manager Key Responsibilities Build and maintain long-term customer partnerships, ensuring communication is timely, clear, and tailored Gain a strong understanding of product ranges to respond quickly and accurately to queries Assess customer needs and collaborate with Quality Assurance to ensure all products meet required standards and specifications Oversee orders from start to finish, ensuring smooth delivery, invoicing, and on-time project milestones Work with Sales Coordinators to complete all customer documentation efficiently and accurately Prepare accurate, well-presented quotations and confirm all order details Prioritise daily tasks to meet customer expectations and handle urgent issues confidently Manage internal and external deadlines using available software tools Work with the Key Account Manager to align customer plans and support wider account strategy Check product samples for quality before dispatch Escalate customer queries or concerns to the Key Account Manager where needed Retail Account Manager Skills & Experience Experience in Account Management or a similar customer-focused role within retail products or FMCG Background in private label or made-to-order product ranges is advantageous Excellent written and verbal communication skills Ability to build strong working relationships at all levels A customer-centric mindset with a passion for delivering first-class B2B service Natural problem-solver and fast learner Strong multitasking abilities, able to handle multiple projects and priorities Excellent attention to detail; proficient in MS Office Proactive, organised, and collaborative in approach Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

Supply Chain Manager - Facilities Manchester Permanent Who are MCR? Since 1989, MCR Property Group has applied a disciplined, entrepreneurial approach to real estate, identifying underutilised assets and repositioning them to deliver sustained, long-term value.Today, we are one of the UK's most active independent, vertically integrated real estate investment and development groups.Operating nationwide, from Edinburgh to Exeter, we combine speed, control and conviction to unlock potential at scale. Our independence allows us to act decisively, structure investments flexibly and take a long-term view on value creation.The model is straightforward, acquire well, manage actively and deliver assets that perform.Vertical integration across development, asset management, leasing and capital provides control through the full lifecycle, enabling faster execution, tighter cost management and more consistent outcomes.This positions the group to continue scaling across residential, commercial, industrial and hospitality sectors, with a clear focus on long-term, income-led performance. We're currently seeking an experienced Supply Chain Manager who will specialise in Facilities to join our MCR office in Manchester. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you. We are entering an exhilarating phase of growth and are looking for bright, personable, and self-driven individuals who have a genuine passion for real estate. Join us in these promising times and be part of a team committed to growth and success. Responsibilities Price up all materials and plant at the tendering stage for projects and supply prices Seek and partner with reliable vendors/suppliers and create, and maintain a database of preferred suppliers, ensuring good relationships are maintained with the 'key' vendors. Liaise with the Accounting function and place material purchase orders/invoices Assist other departments with queries and packages to seek potential cost savings. Involved in both direct and indirect procurement. Provide suggestions on further enhancing efficiencies. Perform any reasonable duties as requested by your manager Requirements Able to build and maintain effective and productive relationships with staff, stakeholders and suppliers. Negotiating with suppliers to obtain the best deals, payment terms and rebates. Analytical and numerically astute with strong demonstrated problem-solving abilities. Able to manage time effectively, prioritise tasks and achieve/set targets. Able to work well under pressure and handle emergency and stressful situations. Keen attention to detail and accuracy. Construction and Facilities experience would be preferred. MCR Benefits 23 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days Your Birthday off Dress down on a Friday Free eye test voucher Please note we do not offer hybrid/remote working options, this role is office based/on site depending on your role.

Accommodation Manager - Premium Living 40,000- 43,000 + 10% Bonus + Excellent Benefits Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into the exciting world of property building management? This is a standout opportunity to take everything you've built in retail - leadership, customer experience, standards and commercial awareness - and apply it in a premium, service-led living environment. You'll be joining a high-growth, design-led residential brand delivering a five-star, hospitality-style experience for residents - where service, presentation and community really matter. The Role Think of this as running your own retail store - just without the sales floor pressure. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universities What We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A passion for customer experience, service standards and team leadership Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to juggle multiple priorities Commercially aware with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focused What's In It For You? 40,000- 43,000 basic salary (DOE) 10% annual bonus 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Genuine career progression in a fast-growing, premium brand If you're ready to take your retail leadership experience into a more balanced, service-led environment - while still leading from the front - this could be the perfect next step. Apply today with your CV.

General Manager Belfast Region Up to 40,000 + Bonus & Benefits Zachary Daniels is recruiting for a passionate and people-focused General Manager to join a leading national brand in the Belfast region. Are you an experienced General Manager looking for your next challenge? Zachary Daniels is recruiting for a passionate and driven General Manager to join a leading national brand in the Belfast region. As General Manager, you will lead a high-volume site, manage a team of up to 25 people, and drive performance through strong leadership and excellent customer service. This General Manager role is perfect for someone who thrives in a fast-paced hospitality, retail, or QSR environment. What's on offer for the successful General Manager: Salary up to 40,000 Bonus potential 30 days holiday Staff discount Pension scheme Uniform provided Excellent progression opportunities We are looking for a hands-on General Manager with experience managing KPIs, developing teams, and delivering operational excellence. Apply today with your most up-to-date CV to find out more. BBBH36199

We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage. This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye. A charming 20-bedroom hotel popular with visitors and mountain walkers One of the busiest hotels on the island during peak season Serves approximately 600 covers per day throughout the summer months You will work directly with the Managing Director, taking ownership of Food & Beverage operations. This is a hands-on, Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless. The role Running high-volume F&B service, hands-on, every day Leading from the front in the Bar during peak trading Taking control of housekeeping standards, in both rooms and public areas Managing large teams across Bar, Restaurant, and Housekeeping Driving performance, accountability, and standards across departments Conducting reviews of team Responsible for rotas, staffing levels, and operational efficiency Taking responsibility for social media content posting, ensuring consistent, on-brand output Monitoring, reviewing, and responding to customer feedback across all media outlets Analysing feedback trends and driving immediate operational improvements based on guest insight Supervising staff training Reporting regularly to the Managing Director on performance, feedback, and actions taken What is required from you Strong background in high-volume bar & restaurant operations (non-negotiable) Experience managing large teams in busy environments Proven ability in performance management Confident running probationary reviews and difficult conversations Hands-on leader, visible, present, and respected by your team Proven strong leadership skills Strong training background Strong IT skills, including systems such as Clarity (or similar) Organised, resilient, and able to handle pressure The Offer £42k+ salary + performance-related bonus (OTE £50K) Live-in accommodation available Strong tips (shared fairly across the team) Meals on shift Real opportunity to prove yourself in a serious operation Further career progression within the company

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to "Show-round" standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations. Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern. Ensure that the department is well organised and the required administration is carried out accurately and timely. Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business. Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations Manager Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L. Have a high level of presence within the department to lead by example through a 'hands on' approach. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service. Log any guest information accurately, using our guest information platforms. Be responsible of back of house and preparations areas to ensure overall cleanliness and organisation at all times through regular monitoring. Ensure that all billing and cashiering are conducted as per the required standards. Aim to achieve guest and team engagement targets in line with our scorecard. Ensure that your department achieve financial targets whilst maintaining a cost conscious approach. Promotes a cross-disciplined culture, which encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities. Manage and deliver an effective training and development system for the team to ensure that they meet the required standards and develop in their roles. Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined. Complete performance reviews, set employee goals and coach individual's development. Work with In-Room Dining and Event Operations Manager to create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems. Co-ordinate with In-Room Dining and Event Operations Manager to build agency staffing forecasts and ensure that these are communicated in good time Work across both Event Operations and In-Room Dining departments in line with business requirements, under the direction of Director of Food & Beverage QUAIFICATIONS & DESIRABLES Hotel school diploma or equivalent 5 star hotel experience Previous similar experience Food and wine knowledge Commercial and Business awareness Excellent interpersonal skills Leadership skills Influencing skills Training skills Complaint handling/Problem solving Motivator Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.