About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
May 13, 2026
Full time
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
May 13, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623827'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
May 13, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623827'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623826'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
May 13, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623826'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623825'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
May 13, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623825'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
May 12, 2026
Full time
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623824'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
May 12, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623824'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Job Title: Senior/Principal Environmental Consultant (EIA) Location: Manchester Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. With a global reputation for delivering sustainable solutions across infrastructure, energy, water, environment, and transport, this is an organisation offering outstanding opportunities for ambitious professionals who want to make a meaningful difference. Their UK Environment Practice is a vibrant network of over 600 specialists, providing world-class consultancy and advisory services to help clients address today's biggest challenges - from climate change and biodiversity net gain to social inclusion and urbanisation. In Manchester, their key clients include National Highways, Network Rail, Transport for the North, Anglian Water, Environment Agency, Transport for Greater Manchester, WYCA, and a range of local authorities. We are now looking to speak with experienced Environmental Consultants with strong EIA expertise to join their established team. This is an excellent opportunity for an individual with practical experience in environmental coordination, assessment, and management to step up in their career, working on major infrastructure projects and helping shape the future of our built and natural environment. The Role Your purpose will include: Leading on the coordination and delivery of environmental work across multidisciplinary teams, including EIA, options appraisals and environmental management. Line managing and mentoring a team of environmental professionals. Championing high standards of environmental performance within projects, influencing design and delivery for optimal outcomes. Collating and editing information from multiple sources to prepare clear, well-structured reports. Delivering high-quality outputs on time and within budget, while reviewing and assuring the work of others. Building and managing client relationships in a confident and professional manner. Leading and supporting on bid preparation and business development. Actively pursuing Continual Professional Development (CPD) in line with professional institute requirements. What You Can Bring Degree or Masters in an environmental or related science discipline. Significant post-graduate experience within consultancy (Chartered status desirable). Proven track record of working on major infrastructure projects. Comprehensive knowledge of the EIA process and relevant technical expertise. Leadership experience within multidisciplinary teams. Strong report writing, verbal and presentation skills, with the ability to review and assure the work of others. Ability to prioritise, manage workload under pressure and deliver consistently. Strong interpersonal skills with the confidence to communicate effectively at all levels. A flexible and adaptable approach, with enthusiasm and commitment to delivering sustainable outcomes. Why Join? This consultancy has been recognised as a LinkedIn Top 25 Company and one of the Times Top 50 Employers for Women. They are committed to innovation, sustainability, and creating long-term social value. You will benefit from: Working on some of the UK's most influential and high-profile environmental and infrastructure projects. A strong emphasis on career development, including structured training, mentoring and CPD. A genuinely inclusive and diverse working environment, with active employee networks and supportive policies. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
May 12, 2026
Full time
Job Title: Senior/Principal Environmental Consultant (EIA) Location: Manchester Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. With a global reputation for delivering sustainable solutions across infrastructure, energy, water, environment, and transport, this is an organisation offering outstanding opportunities for ambitious professionals who want to make a meaningful difference. Their UK Environment Practice is a vibrant network of over 600 specialists, providing world-class consultancy and advisory services to help clients address today's biggest challenges - from climate change and biodiversity net gain to social inclusion and urbanisation. In Manchester, their key clients include National Highways, Network Rail, Transport for the North, Anglian Water, Environment Agency, Transport for Greater Manchester, WYCA, and a range of local authorities. We are now looking to speak with experienced Environmental Consultants with strong EIA expertise to join their established team. This is an excellent opportunity for an individual with practical experience in environmental coordination, assessment, and management to step up in their career, working on major infrastructure projects and helping shape the future of our built and natural environment. The Role Your purpose will include: Leading on the coordination and delivery of environmental work across multidisciplinary teams, including EIA, options appraisals and environmental management. Line managing and mentoring a team of environmental professionals. Championing high standards of environmental performance within projects, influencing design and delivery for optimal outcomes. Collating and editing information from multiple sources to prepare clear, well-structured reports. Delivering high-quality outputs on time and within budget, while reviewing and assuring the work of others. Building and managing client relationships in a confident and professional manner. Leading and supporting on bid preparation and business development. Actively pursuing Continual Professional Development (CPD) in line with professional institute requirements. What You Can Bring Degree or Masters in an environmental or related science discipline. Significant post-graduate experience within consultancy (Chartered status desirable). Proven track record of working on major infrastructure projects. Comprehensive knowledge of the EIA process and relevant technical expertise. Leadership experience within multidisciplinary teams. Strong report writing, verbal and presentation skills, with the ability to review and assure the work of others. Ability to prioritise, manage workload under pressure and deliver consistently. Strong interpersonal skills with the confidence to communicate effectively at all levels. A flexible and adaptable approach, with enthusiasm and commitment to delivering sustainable outcomes. Why Join? This consultancy has been recognised as a LinkedIn Top 25 Company and one of the Times Top 50 Employers for Women. They are committed to innovation, sustainability, and creating long-term social value. You will benefit from: Working on some of the UK's most influential and high-profile environmental and infrastructure projects. A strong emphasis on career development, including structured training, mentoring and CPD. A genuinely inclusive and diverse working environment, with active employee networks and supportive policies. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Job Title: Town Planner Location: Edinburgh Penguin Recruitment is delighted to be supporting a leading planning and strategic communications consultancy in the appointment of a Planning Consultant for its Edinburgh office. Our client is a highly respected consultancy operating across the UK and Ireland, providing commercially focused planning and development advice across a broad range of sectors including energy, infrastructure, residential, retail, commercial, industrial, healthcare, tourism, and leisure. This is an exciting opportunity for an ambitious planner to join a growing Scottish team and work on a diverse portfolio of projects throughout Great Britain, with clear opportunities for professional development and progression towards Associate level. The Role The successful candidate will work closely with senior planning professionals to assist in the delivery of a wide range of planning projects across Scotland and the wider UK market. Responsibilities will include: Assisting in the preparation and submission of planning applications and supporting documentation Supporting project delivery across a variety of development sectors Undertaking planning research, site appraisals, and policy reviews Liaising with clients, consultants, and local authorities Supporting business development activities and helping to grow the Scottish presence of the business Managing project workloads and contributing to successful project outcomes Assisting senior team members in the delivery of strategic planning advice Candidate Requirements The ideal candidate will: Hold a degree or postgraduate qualification in Town Planning or a related discipline Have a minimum of 2 years' post-graduation professional planning experience Be MRTPI qualified or working towards Chartership Possess strong working knowledge of the Scottish planning system Have experience within a planning consultancy, local authority, or development environment Demonstrate excellent written and verbal communication skills Have strong organisational, analytical, and problem-solving abilities Be commercially aware and client focused Possess excellent IT skills including Microsoft Word, Excel, and PowerPoint Hold a full UK driving licence and have access to a vehicle Experience of the English planning system would also be advantageous. Benefits Competitive salary package Excellent opportunities for career progression and professional development Exposure to a diverse range of high-profile projects across multiple sectors Collaborative and supportive team culture Opportunity to work closely with experienced planning professionals Ongoing CPD and chartership support Flexible and dynamic working environment This is an excellent opportunity for a motivated planner looking to develop their career within a respected and growing consultancy environment in the Scottish market. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)
May 11, 2026
Full time
Job Title: Town Planner Location: Edinburgh Penguin Recruitment is delighted to be supporting a leading planning and strategic communications consultancy in the appointment of a Planning Consultant for its Edinburgh office. Our client is a highly respected consultancy operating across the UK and Ireland, providing commercially focused planning and development advice across a broad range of sectors including energy, infrastructure, residential, retail, commercial, industrial, healthcare, tourism, and leisure. This is an exciting opportunity for an ambitious planner to join a growing Scottish team and work on a diverse portfolio of projects throughout Great Britain, with clear opportunities for professional development and progression towards Associate level. The Role The successful candidate will work closely with senior planning professionals to assist in the delivery of a wide range of planning projects across Scotland and the wider UK market. Responsibilities will include: Assisting in the preparation and submission of planning applications and supporting documentation Supporting project delivery across a variety of development sectors Undertaking planning research, site appraisals, and policy reviews Liaising with clients, consultants, and local authorities Supporting business development activities and helping to grow the Scottish presence of the business Managing project workloads and contributing to successful project outcomes Assisting senior team members in the delivery of strategic planning advice Candidate Requirements The ideal candidate will: Hold a degree or postgraduate qualification in Town Planning or a related discipline Have a minimum of 2 years' post-graduation professional planning experience Be MRTPI qualified or working towards Chartership Possess strong working knowledge of the Scottish planning system Have experience within a planning consultancy, local authority, or development environment Demonstrate excellent written and verbal communication skills Have strong organisational, analytical, and problem-solving abilities Be commercially aware and client focused Possess excellent IT skills including Microsoft Word, Excel, and PowerPoint Hold a full UK driving licence and have access to a vehicle Experience of the English planning system would also be advantageous. Benefits Competitive salary package Excellent opportunities for career progression and professional development Exposure to a diverse range of high-profile projects across multiple sectors Collaborative and supportive team culture Opportunity to work closely with experienced planning professionals Ongoing CPD and chartership support Flexible and dynamic working environment This is an excellent opportunity for a motivated planner looking to develop their career within a respected and growing consultancy environment in the Scottish market. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)
The Executive Associate plays a critical role in enabling the Managing Director this Investment Management firm to operate at maximum strategic effectiveness. This role goes beyond traditional executive support, acting as a trusted partner who helps shape agendas, drive execution of strategic priorities, and ensure high-quality governance, reporting and stakeholder engagement. The role requires sound judgement, exceptional written communication skills, commercial awareness, and the ability to work confidently across senior internal and external forums within a regulated investment management environment. Key Responsibilities Strategic and Executive Enablement Partner with the Managing Director to plan, coordinate and optimise executive, management committee and strategic forums, ensuring agendas, materials and outcomes are aligned to the strategic priorities. Track decisions and actions arising from executive and board engagements, driving disciplined follow-through and execution. Act as a strategic sounding board, helping to synthesize information, identify key themes and surface matters requiring executive focus. Governance, Reporting and Board Support Lead the compilation, coordination and quality assurance of quarterly board reports, board packs and executive presentations, working closely with senior stakeholders to ensure clarity, insight and accuracy. Coordinate and attend board, committee and ad-hoc meetings (including with IFA partner firms), providing high-quality minute-taking, capturing decisions and actions, and ensuring timely follow-up. Act as a professional and reliable point of contact for key external stakeholders, supporting strong and trusted working relationships. Project and Initiative Management Track and support delivery of initiatives aligned to the strategic plans. Act as project manager for larger or more complex initiatives, coordinating across functions, monitoring milestones, identifying risks and escalating issues appropriately. Apply structured project management and digital tools to improve visibility, pace and execution. Research, Insight and Market Awareness Monitor relevant industry, regulatory and competitor developments within the UK investment management landscape and provide concise insights to support executive decision-making. Undertake targeted research in support of strategy discussions, presentations, business reviews and external engagements. Communication and Representation Draft high-quality written communications, briefing papers, reports and presentations on behalf of the Managing Director and executive team, ensuring a clear, professional and executive-level tone. From time to time, represent the Managing Director or executive team in designated forums, presenting material or updates where appropriate. Act as an ambassador, consistently demonstrating professionalism, sound judgement, and behaviours aligned to organisational behaviours. Qualifications, Experience and Knowledge Undergraduate degree preferred. Strong understanding of the investment management or broader financial services industry. Minimum of three years' relevant experience within an investment or asset management environment. Critical Skills and Capabilities Exceptional written communication skills, with the ability to produce clear, concise and executive-level reports, board papers, presentations and formal correspondence. Strong analytical and critical thinking capability, able to interpret information, identify key messages and translate complex content into executive insight. Proven ability to convert notes, briefs and complex material into structured, high-quality presentations. Excellent minute-taking skills, accurately capturing decisions, actions and context. Strong organisational and stakeholder management skills, with the confidence to influence senior stakeholders and drive delivery. High levels of discretion, professionalism and sound judgement when handling confidential and market-sensitive information. Digital, AI and Ways-of-Working Capability Demonstrated interest in, and practical ability to leverage, digital and AI-enabled tools (e.g. Microsoft Copilot, document automation, workflow and collaboration tools) to improve efficiency, quality and turnaround times. Comfortable working across Microsoft 365 tools (Teams, SharePoint, PowerPoint) to manage information, documentation and stakeholders. Curious and adaptable mindset, with a willingness to explore smarter ways of working in a fast-paced executive environment utilizing technology.
May 11, 2026
Full time
The Executive Associate plays a critical role in enabling the Managing Director this Investment Management firm to operate at maximum strategic effectiveness. This role goes beyond traditional executive support, acting as a trusted partner who helps shape agendas, drive execution of strategic priorities, and ensure high-quality governance, reporting and stakeholder engagement. The role requires sound judgement, exceptional written communication skills, commercial awareness, and the ability to work confidently across senior internal and external forums within a regulated investment management environment. Key Responsibilities Strategic and Executive Enablement Partner with the Managing Director to plan, coordinate and optimise executive, management committee and strategic forums, ensuring agendas, materials and outcomes are aligned to the strategic priorities. Track decisions and actions arising from executive and board engagements, driving disciplined follow-through and execution. Act as a strategic sounding board, helping to synthesize information, identify key themes and surface matters requiring executive focus. Governance, Reporting and Board Support Lead the compilation, coordination and quality assurance of quarterly board reports, board packs and executive presentations, working closely with senior stakeholders to ensure clarity, insight and accuracy. Coordinate and attend board, committee and ad-hoc meetings (including with IFA partner firms), providing high-quality minute-taking, capturing decisions and actions, and ensuring timely follow-up. Act as a professional and reliable point of contact for key external stakeholders, supporting strong and trusted working relationships. Project and Initiative Management Track and support delivery of initiatives aligned to the strategic plans. Act as project manager for larger or more complex initiatives, coordinating across functions, monitoring milestones, identifying risks and escalating issues appropriately. Apply structured project management and digital tools to improve visibility, pace and execution. Research, Insight and Market Awareness Monitor relevant industry, regulatory and competitor developments within the UK investment management landscape and provide concise insights to support executive decision-making. Undertake targeted research in support of strategy discussions, presentations, business reviews and external engagements. Communication and Representation Draft high-quality written communications, briefing papers, reports and presentations on behalf of the Managing Director and executive team, ensuring a clear, professional and executive-level tone. From time to time, represent the Managing Director or executive team in designated forums, presenting material or updates where appropriate. Act as an ambassador, consistently demonstrating professionalism, sound judgement, and behaviours aligned to organisational behaviours. Qualifications, Experience and Knowledge Undergraduate degree preferred. Strong understanding of the investment management or broader financial services industry. Minimum of three years' relevant experience within an investment or asset management environment. Critical Skills and Capabilities Exceptional written communication skills, with the ability to produce clear, concise and executive-level reports, board papers, presentations and formal correspondence. Strong analytical and critical thinking capability, able to interpret information, identify key messages and translate complex content into executive insight. Proven ability to convert notes, briefs and complex material into structured, high-quality presentations. Excellent minute-taking skills, accurately capturing decisions, actions and context. Strong organisational and stakeholder management skills, with the confidence to influence senior stakeholders and drive delivery. High levels of discretion, professionalism and sound judgement when handling confidential and market-sensitive information. Digital, AI and Ways-of-Working Capability Demonstrated interest in, and practical ability to leverage, digital and AI-enabled tools (e.g. Microsoft Copilot, document automation, workflow and collaboration tools) to improve efficiency, quality and turnaround times. Comfortable working across Microsoft 365 tools (Teams, SharePoint, PowerPoint) to manage information, documentation and stakeholders. Curious and adaptable mindset, with a willingness to explore smarter ways of working in a fast-paced executive environment utilizing technology.
Contract type: Full Time (37.5 Hours) - Fixed Term (2 Years) Location: Egham, Royal Holloway International Study Centre Salary: up to £36,661.97 per annumRoyal Holloway University International Study Centre and its programmes are provided by Study Group. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our teaching, learning and assessment strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across our Academic English Skills module for our Foundation programme (RQF Level 3), International Year One Undergraduate programme (RQF Level 4) and/or Pre-Masters programme (RQF Level 6). ABOUT THE ROLE Student learning experience Contribute to the delivery and development of modules and teaching sessions offered by Royal Holloway ISC Prepare and deliver teaching seminar and tutorial sessions, with a normal teaching load of up to 25 hours per week Prepare module tests and other forms of formative and summative assessments Mark students' formative and summative assessments submissions and provide timely feedback to students on their performance, including writing regular student reports and tutorials Develop and update course material for modules and teaching sessions, including module material for the Virtual Learning Environment (VLE) Work with the Centre's Student Experience team in the delivery of induction, orientation and registration programmes. Notify and liaise with colleagues where necessary to ensure all students receive appropriate on-going welfare and progression support Quality and standards assurance and enhancement Implement quality assurance procedures at module and teaching session level and contribute to the annual monitoring and review of courses Maintain accurate and up-to-date records of student attendance and performance Attend and contribute to standardisation, moderation and other quality assurance meetings Academic management and personal development Participating in regular meetings with teaching and support staff contributing to the effective overall management of the programme and student life cycle Maintain and submit accurate and timely records of teaching and other activities Participate in regular training and development activities and maintain a log of these activities Carry out any other duties as required from time to time by centre managers. ABOUT YOU A Bachelor's degree.(Essential) Teaching qualification (Desirable) Diploma in English language teaching or equivalent (Essential) Master's in related discipline (Desirable) Experience of teaching in UK higher or further education and experience of working with international students EAP experience for teachers of English ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
May 11, 2026
Contractor
Contract type: Full Time (37.5 Hours) - Fixed Term (2 Years) Location: Egham, Royal Holloway International Study Centre Salary: up to £36,661.97 per annumRoyal Holloway University International Study Centre and its programmes are provided by Study Group. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our teaching, learning and assessment strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across our Academic English Skills module for our Foundation programme (RQF Level 3), International Year One Undergraduate programme (RQF Level 4) and/or Pre-Masters programme (RQF Level 6). ABOUT THE ROLE Student learning experience Contribute to the delivery and development of modules and teaching sessions offered by Royal Holloway ISC Prepare and deliver teaching seminar and tutorial sessions, with a normal teaching load of up to 25 hours per week Prepare module tests and other forms of formative and summative assessments Mark students' formative and summative assessments submissions and provide timely feedback to students on their performance, including writing regular student reports and tutorials Develop and update course material for modules and teaching sessions, including module material for the Virtual Learning Environment (VLE) Work with the Centre's Student Experience team in the delivery of induction, orientation and registration programmes. Notify and liaise with colleagues where necessary to ensure all students receive appropriate on-going welfare and progression support Quality and standards assurance and enhancement Implement quality assurance procedures at module and teaching session level and contribute to the annual monitoring and review of courses Maintain accurate and up-to-date records of student attendance and performance Attend and contribute to standardisation, moderation and other quality assurance meetings Academic management and personal development Participating in regular meetings with teaching and support staff contributing to the effective overall management of the programme and student life cycle Maintain and submit accurate and timely records of teaching and other activities Participate in regular training and development activities and maintain a log of these activities Carry out any other duties as required from time to time by centre managers. ABOUT YOU A Bachelor's degree.(Essential) Teaching qualification (Desirable) Diploma in English language teaching or equivalent (Essential) Master's in related discipline (Desirable) Experience of teaching in UK higher or further education and experience of working with international students EAP experience for teachers of English ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
MarketAxess - a leading electronic trading platform in the US, European, and Asian markets - is hiring for a UK-based AI & Automation Apprentice to join the team. About the role: You will work across Relationship and Product Management, helping to collate, validate, and present information in a way that enables decision-making and continuous improvement. You will be involved in mapping workflows, blending data from multiple sources and formats, and maintaining a Post Trade knowledge base and process documentation. Where appropriate, you will help build and maintain simple automation, reports, and dashboards (e.g., in Excel and Power BI) to reduce manual effort and improve visibility. This apprenticeship role is an excellent opportunity for an early-career candidate who is excited to leverage AI to build practical skills in data, process improvement, and automation within a Post Trade environment. The role is designed to build practical, work-ready skills in automation, low-code solutions, responsible AI usage, and change adoption by helping gather, structure, and analyse information, and by identifying opportunities to streamline recurring work through automation for the team's Relationship Managers (RMs) and Product Managers (PMs). You'll be supported through coaching, feedback, and hands-on assignments that help you grow core skills across data analysis, documentation, stakeholder communication, and responsible use of AI and automation tools. This is a learning-focused position with clear development goals, while still contributing meaningfully to business outcomes. Responsibilities: Identify where AI and automation can safely improve workflows, using low-code / no-code tools to build and support automated processes, with the ability to learn new technical skills (Python, SQL, AWS architecture) Apply AI responsibly, considering data privacy, controls, and ethical use and integrate AI outputs into real business processes rather than isolated analysis Maintain the Post Trade process maps, and documentation; keep information current and version-controlled where applicable Build and maintain dashboards and reports to track agreed KPIs and highlight trends, exceptions, and opportunities for improvement Provide team support such as scheduling meetings, capturing actions, and maintaining shared trackers and documentation What we're looking for: A genuine interest in AI, automation, and improving how work gets done Curiosity about processes and a mindset of "there must be a better way" Comfort working with detail-oriented tasks such as spreadsheets, trackers, and documentation Strong logical thinking and problem-solving skills Some exposure to data or coding (e.g., Excel formulas, SQL, Python) is helpful but not required Strong working knowledge of Microsoft Office, especially Excel and PowerPoint A growth mindset: open to feedback, eager to improve, and comfortable not having all the answers on day one Clear written and verbal communication skills; able to tailor your message to different audiences Interest in financial technology and how Post Trade products serve our clients Entry requirements: Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) OR equivalent work experience (typically 2 years in a relevant role) AND 5 x GCSE's including English & Maths at Grade 4 (C) or above. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: Central location: based at our city offices near St Paul's. Free food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines Paid time off: 25 days annual leave entitlement plus 2 charity days Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, cash plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan Tuition assistance and professional training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
May 11, 2026
Full time
MarketAxess - a leading electronic trading platform in the US, European, and Asian markets - is hiring for a UK-based AI & Automation Apprentice to join the team. About the role: You will work across Relationship and Product Management, helping to collate, validate, and present information in a way that enables decision-making and continuous improvement. You will be involved in mapping workflows, blending data from multiple sources and formats, and maintaining a Post Trade knowledge base and process documentation. Where appropriate, you will help build and maintain simple automation, reports, and dashboards (e.g., in Excel and Power BI) to reduce manual effort and improve visibility. This apprenticeship role is an excellent opportunity for an early-career candidate who is excited to leverage AI to build practical skills in data, process improvement, and automation within a Post Trade environment. The role is designed to build practical, work-ready skills in automation, low-code solutions, responsible AI usage, and change adoption by helping gather, structure, and analyse information, and by identifying opportunities to streamline recurring work through automation for the team's Relationship Managers (RMs) and Product Managers (PMs). You'll be supported through coaching, feedback, and hands-on assignments that help you grow core skills across data analysis, documentation, stakeholder communication, and responsible use of AI and automation tools. This is a learning-focused position with clear development goals, while still contributing meaningfully to business outcomes. Responsibilities: Identify where AI and automation can safely improve workflows, using low-code / no-code tools to build and support automated processes, with the ability to learn new technical skills (Python, SQL, AWS architecture) Apply AI responsibly, considering data privacy, controls, and ethical use and integrate AI outputs into real business processes rather than isolated analysis Maintain the Post Trade process maps, and documentation; keep information current and version-controlled where applicable Build and maintain dashboards and reports to track agreed KPIs and highlight trends, exceptions, and opportunities for improvement Provide team support such as scheduling meetings, capturing actions, and maintaining shared trackers and documentation What we're looking for: A genuine interest in AI, automation, and improving how work gets done Curiosity about processes and a mindset of "there must be a better way" Comfort working with detail-oriented tasks such as spreadsheets, trackers, and documentation Strong logical thinking and problem-solving skills Some exposure to data or coding (e.g., Excel formulas, SQL, Python) is helpful but not required Strong working knowledge of Microsoft Office, especially Excel and PowerPoint A growth mindset: open to feedback, eager to improve, and comfortable not having all the answers on day one Clear written and verbal communication skills; able to tailor your message to different audiences Interest in financial technology and how Post Trade products serve our clients Entry requirements: Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) OR equivalent work experience (typically 2 years in a relevant role) AND 5 x GCSE's including English & Maths at Grade 4 (C) or above. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: Central location: based at our city offices near St Paul's. Free food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines Paid time off: 25 days annual leave entitlement plus 2 charity days Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, cash plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan Tuition assistance and professional training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
May 11, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
May 10, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Training and Safety Coordinator - Surrey Job Category: Operations Requisition Number: TRAIN012439 Apply now Posted : March 4, 2026 Full-Time On-site Locations Showing 1 location Surrey Surrey, BC V3S5X7, CAN Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game.We are solutions-based.We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too:Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how wouldYOUput our drinks on every table? Position Description Reporting to the Regional Manager, HR, the Training and Safety Coordinator has a secondary reporting relationship to the Plant Manager for safety-related responsibilities (approximately 40%), while training responsibilities (approximately 60%) report through HR. The Training and Safety Coordinator oversees training in Operations, Quality, and technical roles and is responsible for promoting and implementing policies and programs that ensure employee health and safety compliance. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives. Essential Job Functions: Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF). Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes. Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues. Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results. Maintain training records for all employees including agency staff. Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads. Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership. Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives. Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites. Build a network within Refresco NA Operations and HR focused on training initiatives. Support department and line managers in identifying training gaps and assist in scheduling relevant training. Develops and delivers training programs educating staff on health and safety risks found in the organization. Ensures that training records, health/safety manuals or handbooks, incident/accident reports, or other documentation are appropriately maintained. Monitors personal protection equipment or other related supplies. Monitors known health and safety hazards, such as noise and air levels. Coordinates inspection of facilities, vehicles, or equipment. May develop and communicate facility-specific emergency response or evacuation plans. Work within the constraints of the plant and Refresco NA budget for training. Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators Document training procedures. Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids. Identify, apply for, and leverage State and Local training grants. Collaborate with local technical schools to meet training needs. Ability to actively seek grant opportunities. Required Skills: Experience in high-speed food/beverage manufacturing preferred. Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus. Demonstrated training experience in a production environment combined with strong project management skills. Strong project management skills, understands continuous improvement and lean manufacturing. Strong team player able to work across multiple functions. Ability to analyze and solve problems, results oriented. Ability to work under deadline pressures. Excellent interpersonal and communication skills, verbal and written. Communication Skills - Strong verbal and written communication skills for delivering training, communicating safety expectations, collaborating with teams, and conveying complex operational and regulatory information clearly. Technical and Safety Knowledge - Understanding of manufacturing processes, equipment, safety practices, and systems to ensure relevant and effective training content. Decision-Making & Judgment - Ability to make sound decisions related to training priorities, safety risks, and compliance requirements, escalating issues appropriately when risk or complexity increases. Leadership and Facilitation - Ability to lead training and safety sessions and engage participants, ensuring knowledge transfer and skill development. Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies). Organizational Skills - Highly detail-oriented with the ability to manage multiple training and safety initiatives, maintain accurate records, and ensure documentation meets compliance requirements. Problem-Solving - Assess training and safety needs, identify gaps, and develop solutions to improve employee competence and performance. Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements. Prioritization & Multitasking - Ability to balance competing training and safety demands, prioritize based on operational risk and business needs, and manage multiple initiatives simultaneously. Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints. Education and Experience: High School Diploma or equivalent (GED) required; undergraduate degree in a related field preferred. 1-5 years of relevant experience in training, safety, and/or Human Resources within a manufacturing environment. Role allocation is approximately 60% Training Coordinator and 40% Safety Coordinator, requiring the ability to balance both responsibilities effectively. Performs work under general supervision while exercising independent judgment in routine training and safety activities. Handles moderately complex training and safety-related issues, escalating more complex matters to higher-level staff as appropriate. Demonstrates solid working knowledge of training systems, safety practices, and compliance requirements. May provide leadership, coaching, and/or mentoring to peers or less-experienced employees. Relevant certifications (e.g., safety, train-the-trainer, forklift, or equivalent) may be required or preferred based on site needs. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet. Travel Requirements: Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously. . click apply for full job details
May 09, 2026
Full time
Training and Safety Coordinator - Surrey Job Category: Operations Requisition Number: TRAIN012439 Apply now Posted : March 4, 2026 Full-Time On-site Locations Showing 1 location Surrey Surrey, BC V3S5X7, CAN Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game.We are solutions-based.We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too:Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how wouldYOUput our drinks on every table? Position Description Reporting to the Regional Manager, HR, the Training and Safety Coordinator has a secondary reporting relationship to the Plant Manager for safety-related responsibilities (approximately 40%), while training responsibilities (approximately 60%) report through HR. The Training and Safety Coordinator oversees training in Operations, Quality, and technical roles and is responsible for promoting and implementing policies and programs that ensure employee health and safety compliance. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives. Essential Job Functions: Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF). Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes. Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues. Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results. Maintain training records for all employees including agency staff. Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads. Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership. Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives. Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites. Build a network within Refresco NA Operations and HR focused on training initiatives. Support department and line managers in identifying training gaps and assist in scheduling relevant training. Develops and delivers training programs educating staff on health and safety risks found in the organization. Ensures that training records, health/safety manuals or handbooks, incident/accident reports, or other documentation are appropriately maintained. Monitors personal protection equipment or other related supplies. Monitors known health and safety hazards, such as noise and air levels. Coordinates inspection of facilities, vehicles, or equipment. May develop and communicate facility-specific emergency response or evacuation plans. Work within the constraints of the plant and Refresco NA budget for training. Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators Document training procedures. Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids. Identify, apply for, and leverage State and Local training grants. Collaborate with local technical schools to meet training needs. Ability to actively seek grant opportunities. Required Skills: Experience in high-speed food/beverage manufacturing preferred. Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus. Demonstrated training experience in a production environment combined with strong project management skills. Strong project management skills, understands continuous improvement and lean manufacturing. Strong team player able to work across multiple functions. Ability to analyze and solve problems, results oriented. Ability to work under deadline pressures. Excellent interpersonal and communication skills, verbal and written. Communication Skills - Strong verbal and written communication skills for delivering training, communicating safety expectations, collaborating with teams, and conveying complex operational and regulatory information clearly. Technical and Safety Knowledge - Understanding of manufacturing processes, equipment, safety practices, and systems to ensure relevant and effective training content. Decision-Making & Judgment - Ability to make sound decisions related to training priorities, safety risks, and compliance requirements, escalating issues appropriately when risk or complexity increases. Leadership and Facilitation - Ability to lead training and safety sessions and engage participants, ensuring knowledge transfer and skill development. Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies). Organizational Skills - Highly detail-oriented with the ability to manage multiple training and safety initiatives, maintain accurate records, and ensure documentation meets compliance requirements. Problem-Solving - Assess training and safety needs, identify gaps, and develop solutions to improve employee competence and performance. Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements. Prioritization & Multitasking - Ability to balance competing training and safety demands, prioritize based on operational risk and business needs, and manage multiple initiatives simultaneously. Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints. Education and Experience: High School Diploma or equivalent (GED) required; undergraduate degree in a related field preferred. 1-5 years of relevant experience in training, safety, and/or Human Resources within a manufacturing environment. Role allocation is approximately 60% Training Coordinator and 40% Safety Coordinator, requiring the ability to balance both responsibilities effectively. Performs work under general supervision while exercising independent judgment in routine training and safety activities. Handles moderately complex training and safety-related issues, escalating more complex matters to higher-level staff as appropriate. Demonstrates solid working knowledge of training systems, safety practices, and compliance requirements. May provide leadership, coaching, and/or mentoring to peers or less-experienced employees. Relevant certifications (e.g., safety, train-the-trainer, forklift, or equivalent) may be required or preferred based on site needs. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet. Travel Requirements: Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously. . click apply for full job details
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at Social Work England, created to strengthen how we work with our external legal provider and how we manage complex fitness to practise cases. As our Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence our approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee our external legal provider contract and provide senior direction on complex cases, working closely with our investigations team and Head of Investigations. Social Work England is the specialist regulator for social work in England. We focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring our external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with our regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how we approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, we offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application.
May 08, 2026
Full time
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at Social Work England, created to strengthen how we work with our external legal provider and how we manage complex fitness to practise cases. As our Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence our approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee our external legal provider contract and provide senior direction on complex cases, working closely with our investigations team and Head of Investigations. Social Work England is the specialist regulator for social work in England. We focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring our external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with our regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how we approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, we offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application.
Are you a qualified and experienced Speech and Language Therapist (SLT) who wants to work in schools or colleges, in a supportive, well-trained team, grounded in evidence-based practice? Our specialist schools are expanding, and we are seeking SLTs with at least two years experience to take on new link roles in the following settings: Brooklands College in Weybridge, including their Neuropod for Autistic young people Hopescourt School in Walton on Thames, opening their new primary wing A specialist ASD centre attached to Chandlers Field School in West Molesey You will be based in one of these Elmbridge settings with other SLTs and Assistants, as well as holding another caseload linked to your interests, including mainstream and dysphagia. We also cover the boroughs of Epsom & Ewell, and Spelthorne, and our office base is in Weybridge. This role has a c ompetitive starting salary of £41,955 - £45,244 per annum for five days a week (36 hours), across 42 weeks of the year. Our Offer to You 42-week contract, working across term-time and an additional, flexible 15 days for CPD, project work and supervision activities as well as 10 weeks holiday in non-term time Belonging to a team of students, therapists and assistants led by a Therapies Manager who is an SLT Comprehensive clinical supervision programme including a buddy, 1:1 meetings with line manager, extensive in house training programme and formal external training opportunities, access to clinical effectiveness groups, case study groups and enhanced probation support, termly whole-team study days, and encouragement to join and attend CEN's relating to practice Opportunities to develop management skills by taking on line management of assistants or experienced autonomous therapists (NQPs who have completed competencies) and taking students. Training and support is provided Paid RCSLT membership and HCPC fees An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carers leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The Speech and Language Therapy Service is part of Surrey County Council's local offer to support the special educational needs and disabilities of children and young people within mainstream schools and specialist provision. This Service is part of the Early Intervention, Prevention and Support Service in Surrey's Children, Families and Lifelong Learning Directorate, and works collaboratively with other teams such as Educational Psychology, Specialist Teachers and SEN teams. The Surrey SLT service is a large team (over 150) of both qualified Therapists and non-qualified Therapy Assistants. We have excellent supervision and CPD models plus a rolling in-house training programme; we are committed to continuous learning and development. We champion our team and one of our Therapists was voted People's Choice in the Surrey Stars Awards, receiving over 500 votes showing just how well the service is regarded in the organisation! We are a forward thinking service and were involved with the RCSLT and Reading University around the dysphagia competences linked to student placements. We aim to deliver the right support at the right time, through assessment and intervention; equipping families and professionals with the skills and resources to work together to support children with SLCN. We offer universal, targeted and specialist support for children, families, and the school workforce; working with children and young people with EHCPs and those at SEN support following Surrey's Graduated Response. We also have a specialist dysphagia service and specialist deaf service. Your main duties in the role of Specialist Speech and Language Therapist will include: Clinical decision making in conjunction with school / college staff around the level of support needed to achieve the best possible outcome for the children and young people on your defined caseload Working with Speech and Language Therapy Assistants, setting targets for the children and young people they are supporting, and monitoring of the delivery and outcomes of their work Assessment, advice and intervention for children with a range of speech, language and communication needs within your caseload. For children and young people on your caseload who are considered to have complex needs and where a joint multidisciplinary approach is essential to achieving the best outcome for these children and young people, you will be supported by your clinical team leader Supporting junior members of the team, line managing others and taking on students Contributing to and delivering training for schools and others in the team Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree in Speech and Language Therapy with a minimum of 2 years' experience working as an SLT with completed NQP competencies Registered with the HCPC and RCSLT, and eligible to work in the UK Working knowledge of the English education system including the National Curriculum and SEND code of practice Experience of supporting and training others including newly qualified therapists, assistants, students and work experience placements Evidence of a range of evidence based interventions used to support children and young people Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and you will be asked the following 4 questions: Are you registered with the Royal College of Speech and Language Therapists (RCSLT) Do you have a minimum of two years' experience working as a Speech and Language Therapist with completed NQP competencies? Please answer 'yes' or 'no' as appropriate. If you answer 'no' please provide further details. Do you have working knowledge of the English education system including the National Curriculum and SEND code of practice? Please tell us more about this including how have you have gained this knowledge. Please briefly describe a speech and language strategy or approach that you have supported staff or children to successfully use in the classroom. How did you measure its success? The closing date for this advert is 23:59 on 12.05.2026 although we will be reviewing applications as they are received and may interview in advance of the closing date, therefore we encourage an early application. Interviews are planned for 20th and 21st May. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
May 08, 2026
Full time
Are you a qualified and experienced Speech and Language Therapist (SLT) who wants to work in schools or colleges, in a supportive, well-trained team, grounded in evidence-based practice? Our specialist schools are expanding, and we are seeking SLTs with at least two years experience to take on new link roles in the following settings: Brooklands College in Weybridge, including their Neuropod for Autistic young people Hopescourt School in Walton on Thames, opening their new primary wing A specialist ASD centre attached to Chandlers Field School in West Molesey You will be based in one of these Elmbridge settings with other SLTs and Assistants, as well as holding another caseload linked to your interests, including mainstream and dysphagia. We also cover the boroughs of Epsom & Ewell, and Spelthorne, and our office base is in Weybridge. This role has a c ompetitive starting salary of £41,955 - £45,244 per annum for five days a week (36 hours), across 42 weeks of the year. Our Offer to You 42-week contract, working across term-time and an additional, flexible 15 days for CPD, project work and supervision activities as well as 10 weeks holiday in non-term time Belonging to a team of students, therapists and assistants led by a Therapies Manager who is an SLT Comprehensive clinical supervision programme including a buddy, 1:1 meetings with line manager, extensive in house training programme and formal external training opportunities, access to clinical effectiveness groups, case study groups and enhanced probation support, termly whole-team study days, and encouragement to join and attend CEN's relating to practice Opportunities to develop management skills by taking on line management of assistants or experienced autonomous therapists (NQPs who have completed competencies) and taking students. Training and support is provided Paid RCSLT membership and HCPC fees An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carers leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The Speech and Language Therapy Service is part of Surrey County Council's local offer to support the special educational needs and disabilities of children and young people within mainstream schools and specialist provision. This Service is part of the Early Intervention, Prevention and Support Service in Surrey's Children, Families and Lifelong Learning Directorate, and works collaboratively with other teams such as Educational Psychology, Specialist Teachers and SEN teams. The Surrey SLT service is a large team (over 150) of both qualified Therapists and non-qualified Therapy Assistants. We have excellent supervision and CPD models plus a rolling in-house training programme; we are committed to continuous learning and development. We champion our team and one of our Therapists was voted People's Choice in the Surrey Stars Awards, receiving over 500 votes showing just how well the service is regarded in the organisation! We are a forward thinking service and were involved with the RCSLT and Reading University around the dysphagia competences linked to student placements. We aim to deliver the right support at the right time, through assessment and intervention; equipping families and professionals with the skills and resources to work together to support children with SLCN. We offer universal, targeted and specialist support for children, families, and the school workforce; working with children and young people with EHCPs and those at SEN support following Surrey's Graduated Response. We also have a specialist dysphagia service and specialist deaf service. Your main duties in the role of Specialist Speech and Language Therapist will include: Clinical decision making in conjunction with school / college staff around the level of support needed to achieve the best possible outcome for the children and young people on your defined caseload Working with Speech and Language Therapy Assistants, setting targets for the children and young people they are supporting, and monitoring of the delivery and outcomes of their work Assessment, advice and intervention for children with a range of speech, language and communication needs within your caseload. For children and young people on your caseload who are considered to have complex needs and where a joint multidisciplinary approach is essential to achieving the best outcome for these children and young people, you will be supported by your clinical team leader Supporting junior members of the team, line managing others and taking on students Contributing to and delivering training for schools and others in the team Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree in Speech and Language Therapy with a minimum of 2 years' experience working as an SLT with completed NQP competencies Registered with the HCPC and RCSLT, and eligible to work in the UK Working knowledge of the English education system including the National Curriculum and SEND code of practice Experience of supporting and training others including newly qualified therapists, assistants, students and work experience placements Evidence of a range of evidence based interventions used to support children and young people Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and you will be asked the following 4 questions: Are you registered with the Royal College of Speech and Language Therapists (RCSLT) Do you have a minimum of two years' experience working as a Speech and Language Therapist with completed NQP competencies? Please answer 'yes' or 'no' as appropriate. If you answer 'no' please provide further details. Do you have working knowledge of the English education system including the National Curriculum and SEND code of practice? Please tell us more about this including how have you have gained this knowledge. Please briefly describe a speech and language strategy or approach that you have supported staff or children to successfully use in the classroom. How did you measure its success? The closing date for this advert is 23:59 on 12.05.2026 although we will be reviewing applications as they are received and may interview in advance of the closing date, therefore we encourage an early application. Interviews are planned for 20th and 21st May. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
AI Manager - 12 Month Fixed-Term Contract Thorpe Park, Leeds, Hybrid working We're looking for an AI Manager to lead high impact AI initiatives and drive the daily value realisation of Microsoft Copilot and other AI platforms across Lowell UK. This role converts strategy into measurable outcomes by prioritising use cases, managing AI products, and championing colleague adoption. You'll develop playbooks and dashboards, lead enterprise wide Copilot rollout, and act as Product Lead for key AI tools. Working within our AI frameworks, you'll ensure strong governance while building relationships across LFL, Overdales, UK Shared Services and the Centre of Excellence. With proven experience delivering AI or data enabled transformation in a regulated environment, you'll bring strong product leadership, excellent communication skills, and the ability to simplify complexity and uplift AI literacy across the organisation. What we need from you: Undergraduate degree in business or a quantitative discipline (e.g., economics, mathematics, finance). Strong outcome focus with the ability to deliver measurable results at pace. Excellent critical thinking skills, comfortable with ambiguity and evidence based decision making. Proven ability to develop talent, build capability, and work effectively with stakeholders at all levels. Exceptional communication skills, able to simplify complexity and create compelling, engaging use cases. Highly curious and creative, with the ability to quickly learn, teach others, and apply new technical skills. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and turn AI ambition into real, measurable impact. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
May 07, 2026
Contractor
AI Manager - 12 Month Fixed-Term Contract Thorpe Park, Leeds, Hybrid working We're looking for an AI Manager to lead high impact AI initiatives and drive the daily value realisation of Microsoft Copilot and other AI platforms across Lowell UK. This role converts strategy into measurable outcomes by prioritising use cases, managing AI products, and championing colleague adoption. You'll develop playbooks and dashboards, lead enterprise wide Copilot rollout, and act as Product Lead for key AI tools. Working within our AI frameworks, you'll ensure strong governance while building relationships across LFL, Overdales, UK Shared Services and the Centre of Excellence. With proven experience delivering AI or data enabled transformation in a regulated environment, you'll bring strong product leadership, excellent communication skills, and the ability to simplify complexity and uplift AI literacy across the organisation. What we need from you: Undergraduate degree in business or a quantitative discipline (e.g., economics, mathematics, finance). Strong outcome focus with the ability to deliver measurable results at pace. Excellent critical thinking skills, comfortable with ambiguity and evidence based decision making. Proven ability to develop talent, build capability, and work effectively with stakeholders at all levels. Exceptional communication skills, able to simplify complexity and create compelling, engaging use cases. Highly curious and creative, with the ability to quickly learn, teach others, and apply new technical skills. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and turn AI ambition into real, measurable impact. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview As a Trainee / Graduate in the Restructuring team, you will be responsible for supporting your colleagues' case portfolio. Your primary goal is to ensure all statutory obligations are met and the Insolvency Practitioner's (IP) duties are upheld to maximise returns for creditors. You will support on caseloads efficiently and effectively, managing your workload independently and meeting critical deadlines, which requires excellent organisational skills. Maintaining a commercial perspective is essential to uphold the firm's reputation and standards. Collaboration with managers, IPs, and other team members is crucial to ensure cases progress smoothly and close in a timely manner. As you develop and gain more experience, you will begin to start managing your own cases and will be supported on these cases by more senior colleagues. Key Responsibilities The duties and responsibilities will vary case to case but are likely to include: Issuing statutory documentation in accordance with case diaries Communicating with creditors to address any queries Preparation of reports, in line with insolvency legislation and best practice (training will be given) Managing own workload to ensure deadlines are met whilst ensuring that work is completed with accuracy and to a high standard Taking responsibility and proactive management of ongoing compliance of cases Provide ongoing support and assistance to other members of the team Attending site visits as and when required Developing and maintaining strong working relationships with accountants/agents/banks/lawyers/financial institutions Further Development FRP is committed to ongoing development and will support further training and professional qualifications. This could include pathways such as the ICAEW Certificate in Insolvency or CPI qualification. Qualifications An expected or obtained 1st or 2:1 degree or alternatively, expected or obtained two A-levels (or an equivalent qualification) for non-graduates GCSE English and Mathematics grade 4 or above Ability to exhibit our core values of being clear, honest and considered in your approach to work Highly motivated team player with excellent communication and interpersonal skills when engaging with clients and colleagues Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach to work with a genuine willingness to learn Excellent organisational and administration skills with good knowledge of Microsoft Office packages including Word, Excel, and Outlook Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
May 07, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview As a Trainee / Graduate in the Restructuring team, you will be responsible for supporting your colleagues' case portfolio. Your primary goal is to ensure all statutory obligations are met and the Insolvency Practitioner's (IP) duties are upheld to maximise returns for creditors. You will support on caseloads efficiently and effectively, managing your workload independently and meeting critical deadlines, which requires excellent organisational skills. Maintaining a commercial perspective is essential to uphold the firm's reputation and standards. Collaboration with managers, IPs, and other team members is crucial to ensure cases progress smoothly and close in a timely manner. As you develop and gain more experience, you will begin to start managing your own cases and will be supported on these cases by more senior colleagues. Key Responsibilities The duties and responsibilities will vary case to case but are likely to include: Issuing statutory documentation in accordance with case diaries Communicating with creditors to address any queries Preparation of reports, in line with insolvency legislation and best practice (training will be given) Managing own workload to ensure deadlines are met whilst ensuring that work is completed with accuracy and to a high standard Taking responsibility and proactive management of ongoing compliance of cases Provide ongoing support and assistance to other members of the team Attending site visits as and when required Developing and maintaining strong working relationships with accountants/agents/banks/lawyers/financial institutions Further Development FRP is committed to ongoing development and will support further training and professional qualifications. This could include pathways such as the ICAEW Certificate in Insolvency or CPI qualification. Qualifications An expected or obtained 1st or 2:1 degree or alternatively, expected or obtained two A-levels (or an equivalent qualification) for non-graduates GCSE English and Mathematics grade 4 or above Ability to exhibit our core values of being clear, honest and considered in your approach to work Highly motivated team player with excellent communication and interpersonal skills when engaging with clients and colleagues Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach to work with a genuine willingness to learn Excellent organisational and administration skills with good knowledge of Microsoft Office packages including Word, Excel, and Outlook Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
May 07, 2026
Full time
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
