49 jobs found

Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

A 1st class administrative opportunity has arisen for an experienced IFA Sales Support technician to join a hugely successful and well established IFA Organisation in Bury St Edmonds. Main Duties and Responsibilities: To process a range of personal investments/Pensions ( GPP and Occupational) To promote and always work towards delivery of Client Best Interest outcomes. To always ensure adherence to policy and procedures, with distinct regard and compliance with the Conflict-of-Interest Policy and Inducement and Incentive policy. To take responsibility for own performance and to identify personal development areas. Assist the wider team and business with your knowledge on an ad hoc basis where business needs require. Ensure awareness and compliance of regulatory responsibilities and ensuring that the consumer outcomes are at the core of work. Support the team to ensure that all advisers supply a full compliant file to the administration team before processing any new business. All clients must be entered onto the back-office system Submit pension and investments to providers online (via providers website) or by post. Chase providers on the progress of business in a timely and effective manner. We are keen to receive applications from experienced Pension/Investment administrators who are keen to join a large and progressive IFA practice. Interviews are available immediately.

IT Support Technician - Leyland We re looking for a proactive IT Support Technician to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you re passionate about delivering great IT support and want to join a growing team, we d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland

1st Line IT Support Technician Ipswich, Stowmarket and Felixstowe Our well-established and highly regarded client is looking for a 1st Line IT Support Technician to join their friendly, supportive and growing team. This is a fantastic opportunity for someone with around 12 months of IT support experience who is looking to develop their technical skills, gain exposure to a varied user base and progress within a company that genuinely invests in its people. The successful candidate will support multiple education sites across Ipswich, Stowmarket and Felixstowe , so a full UK driving licence and access to your own vehicle is essential. MFK Recruitment has proudly placed 46 IT professionals with this client over the past 5 years, and 32 are still with the company today . Their excellent staff retention reflects their positive culture, strong progression routes and commitment to developing their people. The Role As a 1st Line IT Support Technician, you will be the first point of contact for users across a range of education sites, providing technical support, troubleshooting issues and ensuring IT services run smoothly. You will be joining a collaborative team where no two days are the same, supporting a wide range of technologies including Microsoft 365, Azure, Windows, Active Directory, networking, device management and cloud-based systems. Day-to-Day Responsibilities As the 1st Line IT Support Technician, you will: Manage incidents and customer requests from initial receipt through to resolution and closure Provide professional, friendly and efficient IT support to end users Ensure service level agreement standards are met Troubleshoot and resolve a range of hardware, software, network and cloud-related issues Complete admin tasks, documentation and support records accurately and promptly Maintain accurate site information using IT Service Management tools Promote IT best practice across supported sites Follow change control processes and internal procedures Plan and organise your working week effectively across multiple locations Escalate more complex issues where required, while continuing to learn from senior team members Experience Required The client is not expecting someone to tick every box, but experience with some of the following would be beneficial: A minimum of 12 months commercial experience in an IT support role Microsoft 365, Azure, Windows, Active Directory and Windows Server Basic networking, including configuration, maintenance and troubleshooting Cloud technologies such as Microsoft 365, Azure, SharePoint and OneDrive Microsoft Endpoint Manager or similar device management tools Windows and Apple operating system support Backup solutions, including on-premise and cloud-based systems Experience supporting a range of IT technologies in a professional environment Strong communication skills and a customer-focused approach Good organisation skills and the ability to manage multiple support requests Why Apply? This is an excellent opportunity to join a company with a proven track record of retaining and developing its staff. You will be part of a supportive team, working in a varied role with the chance to build your technical knowledge and progress your IT career. A full UK driving licence and access to your own vehicle are essential, as travel to sites in Ipswich, Stowmarket and Felixstowe will be required.

Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to 26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. Apply now or contact Ruby Calver at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Role: IT Support Technician Location: Nottinghamshire Working pattern: Office based Salary: Up to £32k About the Role This is a hands-on, technically varied role for an experienced IT professional who enjoys solving complex problems, supporting users, and improving systems that underpin a busy organisation. As an Advanced IT Support Technician, you ll be a key part of the IT team, ensuring systems remain stable, secure, and high-performing. You ll not only resolve escalated technical issues, but also play an active role in mentoring others, improving processes, and contributing to IT projects that shape how the business operates. This role suits someone who thrives in a fast-paced environment, communicates clearly with both technical and non-technical users, and takes pride in delivering reliable, high-quality IT support. What You ll Be Doing You ll take ownership of escalated technical issues across 1st to 3rd line support, diagnosing and resolving hardware, software, and network problems while supporting and guiding junior colleagues. You ll work closely with core infrastructure including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms such as Hyper-V, ensuring systems remain robust and dependable. Network troubleshooting will form part of your day-to-day work, including DNS, DHCP, TCP/IP, VLANs, and firewall-related issues, helping to maintain smooth business operations. You ll also support internally developed business applications and tools, working with stakeholders and developers to resolve issues and improve usability. Alongside support duties, you ll contribute to IT projects such as system upgrades, hardware deployments, migrations, and ongoing improvements to processes and documentation. What You Bring You ll have strong experience in a helpdesk or IT support environment and feel confident working across multiple technical layers. You ll also bring: Strong problem-solving and diagnostic skills Experience with Microsoft 365, particularly Excel (including VBA) Solid understanding of Windows and Windows Server environments Good communication skills and a collaborative approach An interest in infrastructure and how systems connect and operate Basic understanding of SQL (desirable but not essential) A proactive attitude and willingness to learn and develop You ll be adaptable, organised, and comfortable working in a changing environment where priorities can shift quickly. What This Role Offers You This is a role where your technical ability will be valued and developed. You ll have the opportunity to mentor others, work on meaningful IT projects, and broaden your exposure across infrastructure, systems, and business applications, all while being part of a supportive and forward-thinking IT team.

Support Technician Are you passionate about Audio-Visual technology and providing exceptional support? Our client is seeking an enthusiastic and skilled AV Support Technician to join their dynamic team! If you have hands-on technical experience in AV support and a knack for problem-solving, we want to hear from you! Position Overview: As an AV Support Technician, you will play a vital role in ensuring the seamless operation of teaching spaces and departmental meeting rooms. This is a fantastic opportunity for someone with a strong AV background to contribute to a fast-paced and engaging environment! Key Details: Role: AV Support Technician Contract Type: Temporary (3 months) Start Date: Week commencing 1st June 2026 Location: On-site at our client's organisation Working Hours: Monday to Friday, 10:00 - 18:00 Hourly Rate: 17.60 What You'll Do: Provide 1st line AV support for teaching spaces and departmental meeting rooms. Respond to AV incidents and service requests promptly. Offer phone and email support to staff, ensuring clear communication. Log and resolve incidents using Service Now . Collaborate with senior technical teams for escalations when necessary. Maintain operational cover across the campus for smooth functioning. What We're Looking For: Hands-on technical AV support experience in a busy, user-facing environment (higher education preferred). Strong troubleshooting skills for AV hardware and software issues. Excellent customer service skills and clear written communication abilities, especially with users who may have limited AV knowledge. A systematic approach to problem-solving and the ability to work effectively within a team. Accurate record-keeping and incident logging skills. Reliable timekeeping and punctuality to cover scheduled teaching effectively. Recent references highlighting your AV support and customer-facing experience. Why Join Us? This role is perfect for someone who thrives in a collaborative environment and is eager to make an impact. You'll be part of a friendly and supportive team while gaining valuable experience in AV support! Application Process: To apply, please submit your CV along with your hourly rate expectations. We encourage candidates who can provide suitable recent references to apply. Our client's Teaching Side Support Manager, will review applications and arrange phone interviews with shortlisted candidates. Notice Period: Candidates with up to one week's notice may still be considered. During the assignment, a reciprocal notice period of one to two weeks will be preferred. Don't miss out on this exciting opportunity to advance your career in AV support! Apply today and be part of a vibrant team dedicated to enhancing the teaching experience! Join us in creating unforgettable learning environments! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Support Technician Are you passionate about Audio-Visual technology and providing exceptional support? Our client is seeking an enthusiastic and skilled AV Support Technician to join their dynamic team! If you have hands-on technical experience in AV support and a knack for problem-solving, we want to hear from you! Position Overview: As an AV Support Technician, you will play a vital role in ensuring the seamless operation of teaching spaces and departmental meeting rooms. This is a fantastic opportunity for someone with a strong AV background to contribute to a fast-paced and engaging environment! Key Details: Role: AV Support Technician Contract Type: Temporary (3 months) Start Date: Week commencing 1st June 2026 Location: On-site at our client's organisation Working Hours: Monday to Friday, 10:00 - 18:00 Hourly Rate: £17.60 What You'll Do: Provide 1st line AV support for teaching spaces and departmental meeting rooms. Respond to AV incidents and service requests promptly. Offer phone and email support to staff, ensuring clear communication. Log and resolve incidents using Service Now . Collaborate with senior technical teams for escalations when necessary. Maintain operational cover across the campus for smooth functioning. What We're Looking For: Hands-on technical AV support experience in a busy, user-facing environment (higher education preferred). Strong troubleshooting skills for AV hardware and software issues. Excellent customer service skills and clear written communication abilities, especially with users who may have limited AV knowledge. A systematic approach to problem-solving and the ability to work effectively within a team. Accurate record-keeping and incident logging skills. Reliable timekeeping and punctuality to cover scheduled teaching effectively. Recent references highlighting your AV support and customer-facing experience. Why Join Us? This role is perfect for someone who thrives in a collaborative environment and is eager to make an impact. You'll be part of a friendly and supportive team while gaining valuable experience in AV support! Application Process: To apply, please submit your CV along with your hourly rate expectations. We encourage candidates who can provide suitable recent references to apply. Our client's Teaching Side Support Manager, will review applications and arrange phone interviews with shortlisted candidates. Notice Period: Candidates with up to one week's notice may still be considered. During the assignment, a reciprocal notice period of one to two weeks will be preferred. Don't miss out on this exciting opportunity to advance your career in AV support! Apply today and be part of a vibrant team dedicated to enhancing the teaching experience! Join us in creating unforgettable learning environments! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Role: 1st Line Technician Location: Brighton (Office-based initially, moving to home working following training) Hours: Monday - Friday, 9:00am - 5:30pm, 37.5 hours per week Pay: 25,000 per annum An excellent opportunity has arisen for a 1st Line Technician to join one of our longstanding clients, an innovative business based in Brighton. This is a great opportunity to join a small technical team, supporting customers across connectivity, networking, communications, and technical services, with ongoing training and development available. Benefits: Workplace pension Private healthcare Annual leave allocation Training materials for certifications Individual and company-based bonuses Potential future travel opportunities The Requirements: Previous Helpdesk / 1st Line Support experience desirable but not essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management Ability to work well within a team Positive, flexible, and proactive attitude Willingness to learn new technologies and pursue ongoing training The Role: Providing remote and customer-facing technical support Logging, troubleshooting, and resolving customer faults Monitoring internal systems and responding to service issues Supporting technical administration for connectivity and voice products Assisting with internal systems and LAN equipment Recording and maintaining internal process documentation Supporting projects and onsite installations where required Liaising with internal departments, suppliers, and telecom partners If you're keen to join an exceptional team offering technical variety, ongoing training, and long-term development opportunities, please apply to this 1st Line Technician role or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm, Monday to Friday .

Role: 1st Line Technician Location: Brighton (Office-based initially, moving to home working following training) Hours: Monday - Friday, 9:00am - 5:30pm, 37.5 hours per week Pay: £25,000 per annumAn excellent opportunity has arisen for a 1st Line Technician to join one of our longstanding clients, an innovative business based in Brighton.This is a great opportunity to join a small technical team, supporting customers across connectivity, networking, communications, and technical services, with ongoing training and development available. Benefits: Workplace pension Private healthcare Annual leave allocation Training materials for certifications Individual and company-based bonuses Potential future travel opportunities The Requirements: Previous Helpdesk / 1st Line Support experience desirable but not essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management Ability to work well within a team Positive, flexible, and proactive attitude Willingness to learn new technologies and pursue ongoing training The Role: Providing remote and customer-facing technical support Logging, troubleshooting, and resolving customer faults Monitoring internal systems and responding to service issues Supporting technical administration for connectivity and voice products Assisting with internal systems and LAN equipment Recording and maintaining internal process documentation Supporting projects and onsite installations where required Liaising with internal departments, suppliers, and telecom partners If you're keen to join an exceptional team offering technical variety, ongoing training, and long-term development opportunities, please apply to this 1st Line Technician role or contact Jamie Watson at Clearline Recruitment on between 9:00am - 5:30pm, Monday to Friday .

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.

Inside IR35 - (Apply online only) / Day, West Midlands (Coventry) We are seeking an experienced Smart Bar Technician / Desktop Support Engineer to provide onsite technical support within a busy corporate environment. You will deliver face-to-face and remote support across Windows 11, Office 365 and enterprise x64 hardware environments, acting as a key point of contact for end-user IT issues. Key Skills Required: Windows 11 support Office 365 / Teams / Outlook Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV / meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding users Strong communication skills Ideal for Desktop Support Engineers, EUC Engineers or IT Support Analysts looking for their next contract opportunity. Apply now for immediate consideration.

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.

IT Technical Support Join a leading independent technology and services provider as a Technician 2! Job Overview:To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings. Rate£19.34/Hr through UMB£14.90/Hr through basic PAYE£16.92/Hr through basic PAYE Contract5 week contract Timings: 9:00 AM - 05:30 PM LocationLondon EC2M 4AA Reports To: Training and Support Manager 1 day Paid Online Induction to take place either 28th or 29th May - Work to begin on-site 1st June Job Description: Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decksExplain differences between Zoom and Teams (meeting setup, chat, collaboration tools)Share tips and best practices for effective use of TeamsEncourage engagement and confidence in using Teams for daily workRecord all assistance provided to colleagues Skills & ExperienceStrong knowledge of Microsoft Teams features and functionalityAbility to communicate clearly and educate users in a friendly, non-technical wayFamiliarity with Zoom to explain migration differencesComfortable presenting and engaging with both in-person and remote audiences via TeamsExcellent interpersonal and facilitation skills QualitiesSupportive, patient, and approachablePositive attitude toward change and adoptionCollaborative and proactive in engaging colleagues

Join a growing Yorkshire MSP where you'll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You'll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What's on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you'll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we're looking for You should ideally have 3 to 4 years' experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You'll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you're an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.

First Line Support Engineer / IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You'll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support in a collaborative environment. If you've also worked in the following roles, we'd also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician to join a busy and supportive technology consultancy delivering IT support, cybersecurity and cloud solutions to professional service clients. As a First Line Support Engineer / IT Service Desk Technician you will provide 1st-line technical support across desktops, laptops, mobile devices and Microsoft cloud technologies while delivering an excellent customer experience. Working within a collaborative service desk environment, the First Line Support Engineer / IT Service Desk Technician will troubleshoot issues, manage user accounts, support Azure AD and Active Directory administration, and contribute to ongoing service improvements and knowledge sharing. This is an excellent opportunity for someone passionate about technology, cloud computing, customer service and continuous professional development within a fast-paced managed services environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the First Line Support Engineer / IT Service Desk Technician include: 1st Line Support: Act as the initial point of contact for IT helpdesk queries, logging, categorising and prioritising incidents Technical Troubleshooting: Diagnose and resolve issues across desktops, laptops, mobile devices and operating systems including Windows and macOS User Account Administration: Manage password resets, account updates and multi-factor authentication via Active Directory and Azure AD Hardware and Software Setup: Install, configure and maintain hardware, applications and business systems Service Desk Documentation: Maintain accurate records within ticketing systems and contribute to knowledge base articles Customer Service Delivery: Provide clear, jargon-free communication and timely updates to end users Continuous Improvement: Identify recurring issues and support service improvement and process optimisation initiatives Professional Development: Engage in Microsoft certification training including Azure, Intune and Modern Desktop CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in IT support, IT helpdesk or technical support within a managed services or corporate IT environment Experience with troubleshooting Windows, macOS, desktop and mobile device issues Strong customer service and communication skills with the ability to explain technical information clearly Experience with Active Directory, Azure AD or user account administration A proactive approach with excellent problem-solving and organisational skills Ability to prioritise workloads and work effectively under pressure A genuine interest in technology, cloud computing and continuous learning Strong team-working skills and a professional work ethic DESIRABLE Previous experience within a managed services provider (MSP) environment ITIL Foundation knowledge or certification Microsoft certifications such as AZ-900, MS-900 or SC-900 Experience with Microsoft Intune, Azure platforms or endpoint management tools BENEFITS Learning and development opportunities including Microsoft certifications and internal and external training Career progression opportunities 21 days holiday increasing after 3 years of service plus public holidays and Birthday off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14742 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

1st Line Technician Are you working in an MSP at the moment and are ready for a new challenge? You'll be joining a company that genuinely invests in its team. You'll get hands-on experience with a wide range of technologies, build your skills and be supported in your development from day one. This is more than just logging tickets. It's a place where you can grow. What's on offer Salary up to 30,000 DOE, plus performance bonus Paid certifications with a clear path to progress Gym access and other wellness benefits A friendly team with regular socials A company people stay with long term About you Around 12 months experience in an MSP environment Full UK driving licence and your own vehicle Confident speaking to users and putting people first Organised proactive and calm under pressure Comfortable with Office 365 networking and general support tasks If you're ready for the next step and join a company that will actually support your growth, this is worth a look. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15598

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.

Vehicle Technician / MOT Tester Bolton (BL3) £38,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 40 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Bolton workshop, located within our dealership on Manchester Road. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Mechanic who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit schemes Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t have an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 40 hours per week Weekdays: 3 days 8:30am to 5pm ( hr lunch), 1 day 8am to 4:30pm ( hr lunch), 1 day 9:30am to 6pm ( hr lunch). Saturdays: 1-in-4 rota, 8:30am to 12:30pm paid at time and a half Your welcome bonus will be payable following completion of your 6-month probation period. Click Apply Now and submit your CV.