JOB DESCRIPTION Job Title: Business Unit/Sales Coordinator Location: 61 Southwark Street, London Purpose of the Job To provide a comprehensive and flexible administrative support service to the Business Unit Leader and Business Development Manager. Key Responsibilities 1 Ensuring business policies and processes are effectively communicated and implemented within the Business Unit. 2 Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit. 3 Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders 4 Completion of Business Unit Review Pack each month ahead of Business Unit Review 5 Management of all QHSE online reporting (to include Hazards, SmoWP, Audits) 6 Completion of Audit Schedule each year 7 Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader 8 Ensure staffing structures on all contracts are updated when requested. 9 Adhoc event management upon request 10 Diary and Email Management for Business Unit Leader 11 Adhoc Travel arrangements for Business Unit Leader 12 Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. 13 Promoting and maintaining the core Values of CBRE Managed Services. Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward. correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. 17 To assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process 18 Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit 19 To assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures 20 Arranging all sales calls with Senior Team members on an adhoc basis 21 Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities 22 Support of Mobilisation as and when required Accountabilities Reporting to a CBRE Managed Services Business Unit Leader Accountable day to day to supporting the Business Development Manager Accountability to the CBRE Managed Services functional heads, as appropriate. Key Skills Good knowledge of Business Unit and wider CBRE Strong communication skills, both verbally and written Provide accurate administration of all paperwork generated at Office level Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities Find and obtain information and documents quickly Strong numeracy skills. Excellent attention to detail
May 16, 2026
Full time
JOB DESCRIPTION Job Title: Business Unit/Sales Coordinator Location: 61 Southwark Street, London Purpose of the Job To provide a comprehensive and flexible administrative support service to the Business Unit Leader and Business Development Manager. Key Responsibilities 1 Ensuring business policies and processes are effectively communicated and implemented within the Business Unit. 2 Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit. 3 Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders 4 Completion of Business Unit Review Pack each month ahead of Business Unit Review 5 Management of all QHSE online reporting (to include Hazards, SmoWP, Audits) 6 Completion of Audit Schedule each year 7 Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader 8 Ensure staffing structures on all contracts are updated when requested. 9 Adhoc event management upon request 10 Diary and Email Management for Business Unit Leader 11 Adhoc Travel arrangements for Business Unit Leader 12 Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. 13 Promoting and maintaining the core Values of CBRE Managed Services. Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward. correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. 17 To assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process 18 Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit 19 To assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures 20 Arranging all sales calls with Senior Team members on an adhoc basis 21 Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities 22 Support of Mobilisation as and when required Accountabilities Reporting to a CBRE Managed Services Business Unit Leader Accountable day to day to supporting the Business Development Manager Accountability to the CBRE Managed Services functional heads, as appropriate. Key Skills Good knowledge of Business Unit and wider CBRE Strong communication skills, both verbally and written Provide accurate administration of all paperwork generated at Office level Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities Find and obtain information and documents quickly Strong numeracy skills. Excellent attention to detail
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 16, 2026
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 16, 2026
Full time
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
As a Recovery Worker you willdeliver specific components of prescribed care packages under the directsupervision of Care Coordinators and Clinical Leads within the CommunityRehabilitation Team. The post holders will provide structured support andpractical assistance to service users in order for them to take control overtheir own lives and engage actively in their own recovery process. We welcomeapplications from people with lived experience of mental health difficulties,and the service encourages the use of the wisdom gained through personallived experience - all candidates must have strong values around recovery,social inclusion and diversity. The posts require you to work with serviceusers of all ages over 18 and to provide a flexible service over 7 daysbetween the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Main duties of the job The role of the Recovery Workeris to deliver specific components of prescribed care packages under the directsupervision of Senior Rehabilitation Practitioners and Clinical Leads. The postholder will provide formalised support and assistance to service users in orderfor them to take control over their own lives and engage actively in theirunique recovery process. We welcome applications frompeople with lived experience of mental health difficulties and the serviceencourages the use of thewisdom gained through personal lived experience, to inspire hope in othersand the belief that recovery is possible for all. Within a relationship ofmutuality the peer support model can facilitate and support information sharingto promote choice, self-determination, and opportunities for the fulfilment ofsocially valued roles with connection to local communities. The post holder will be part ofthe Community Rehabilitation Team and will work into the Level 1 and Level 2inpatient units and in the community with service users that present withcomplex needs. The post requireseffective liaison with service users, carers, and other professionals andagencies as required. It will involvethe provision of psychological based care, offering therapeutic time to adefined client group working at all times within the principles of recovery. The service provision is delivered 7days per week between the hours of 8 6pm, the post holder will be required towork flexibly over these hours About us The Complex Psychosis Pathway provides a whole system approach to Mental Health Rehabilitation and Assertive Community Treatment in Leeds, which includes Newsam Ward 5 (Level 2 Rehab & relocating to Parkside Lodge), Asket Croft and Asket House inpatient settings, (Level 1 Rehab),the Community Rehabilitation Team and Assertive Outreach Team. The pathway also includes Rehabilitation practitioners embedded within the Community Hubs providing early rehabilitative and reablement interventions and enabling transitions for service users between Community Services and more intensive Assertive Outreach and Community Rehabilitation Support. These are clinical delivery services. The pathway includes an out of area /Trust case management role and mental health placement reviewer for people with complex psychosis who are placed inLevel 2 rehabilitation Independent Hospitals outside of the Trust or in funded residential placements. In addition, Leeds Recovery College,Arts and Minds and the Volunteers Service are included within the pathway, providing innovative networks supporting social inclusion and a recovery ethos, while continuing to serve the city wide populations of Leeds, LYPFT and care services directorates. Job responsibilities To have good verbal communicationskills and an excellent understanding of how to build rapport with serviceusers, carers and others as required. To work effectively in amultidisciplinary team, and to have a good understanding of individuals roleswithin the team Will need to understand the possiblebarriers in building a good, effective, professional, empathic relationshipwith service users, and to be aware of strategies to help improvecommunications and relationships Will need to understand the importanceof effective communication and liaison with other agencies and professionals. To contribute to the evaluation of careplans by reporting observations accurately and regularly To at all times promote a positiveimage and the good reputation of the Trust. Toestablish a supportive and respectful relationship with service users. Modelpersonal responsibility, self-awareness, self-belief, self-advocacy, andhopefulness via appropriate and timely relating of own recovery story toinspire and instil confidence in peers. Act as apositive role model showing professional and caring attitudes and behaviourtowards other multidisciplinary team members, service users and carers. To maintain communication and linkswith parent organisation if not directly employed through LYPFT To raiseawareness of recovery language with Trust staff by modelling positive strengthsbased, non-discriminatory, non- jargon, non-medicalised language in all areasof work. To maintain accurate records of clientcare in accordance with set timescales, informing senior clinicians of anychanges in the clients health or social care.To contribute to the evaluation of care plans by reporting observationsand interventions accurately and regularly in case notes. Also to make clear written records inrelation to any task or clinical practice that relates to individual scare e.g.liaison with family members. To contribute to the maintenance of atherapeutic environment and to be proactive in developing positive links withinthe community that will enhance the service user experience Communicate in a positive mannertowards individuals and other organisations who encounter the service. To participate in team meetings asrequired to ensure effective communication and running of the team/service. To ensure the diverse needs of our service users and those who meet ourservices are considered and supported. Person Specification Qualifications Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care or recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and or has personal lived experience. Experience Experience of working with a range of service users with complex mental health needs. Will show a good level of knowledge about community resources and how to help service users access them. To work on a one-to-one basis with clients in their own homes and / or community settings without constant, direct live supervision. A good level of understanding of the recovery model and its application to care packages. To respond well in a crisis situation and understands the need to record/report such situations accurately to senior staff within the team. Understands medication and side effects, also support people to explore options, ask questions and be better informed. Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care/recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and /or has personal lived experience. Understands the importance of holistic and therapeutic care and the role this plays in individuals personal recovery. Understands medication and side effects, also support people to explore options, ask questions and be better informed. To be service user focused/client centred in your approach. To be organized and adaptable, creative, and resourceful in a range of areas. To provide support for the team as required and under the direction of the senior team members. To deliver care which is designed to minimize risk behaviour. Has experience of working with diverse populations and values the work associated to promoting diversity and social inclusion. To participate in decision making processes and carry out agreed plans of care. To manage your own time effectively. To be involved in the process of personal development and supervision. To participate in regular individual and peer supervision. To use initiative by referring appropriate issues in a timely manner to a Senior team members/clinical lead. Involvement in the process of effective risk management including assessment, planning, intervention, and on-going monitoring of risk factors. To carry out tasks relating to an individuals care package under the direction of senior team members such as rehabilitation practitioners. IT literacy skills and the ability to work on electronic care records. The post requires the holder to be able to travel across various city-wide sites. Car driver is desirable. To be able to perform moving and handling interventions in line with trust policy. Participation in the delivery of care plan including attendance and contribution within the meeting and the subsequent care plan. To promote social inclusion for clients by facilitating and supporting access to a variety of community-based opportunities including work, social groups, education, spiritual pursuits, leisure activities to ensure holistic well-being. To support the Community Rehabilitation Team and wider Complex Psychosis Pathway workforce in co-facilitating community-based groups accessed by service users across the whole service . click apply for full job details
May 16, 2026
Full time
As a Recovery Worker you willdeliver specific components of prescribed care packages under the directsupervision of Care Coordinators and Clinical Leads within the CommunityRehabilitation Team. The post holders will provide structured support andpractical assistance to service users in order for them to take control overtheir own lives and engage actively in their own recovery process. We welcomeapplications from people with lived experience of mental health difficulties,and the service encourages the use of the wisdom gained through personallived experience - all candidates must have strong values around recovery,social inclusion and diversity. The posts require you to work with serviceusers of all ages over 18 and to provide a flexible service over 7 daysbetween the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Main duties of the job The role of the Recovery Workeris to deliver specific components of prescribed care packages under the directsupervision of Senior Rehabilitation Practitioners and Clinical Leads. The postholder will provide formalised support and assistance to service users in orderfor them to take control over their own lives and engage actively in theirunique recovery process. We welcome applications frompeople with lived experience of mental health difficulties and the serviceencourages the use of thewisdom gained through personal lived experience, to inspire hope in othersand the belief that recovery is possible for all. Within a relationship ofmutuality the peer support model can facilitate and support information sharingto promote choice, self-determination, and opportunities for the fulfilment ofsocially valued roles with connection to local communities. The post holder will be part ofthe Community Rehabilitation Team and will work into the Level 1 and Level 2inpatient units and in the community with service users that present withcomplex needs. The post requireseffective liaison with service users, carers, and other professionals andagencies as required. It will involvethe provision of psychological based care, offering therapeutic time to adefined client group working at all times within the principles of recovery. The service provision is delivered 7days per week between the hours of 8 6pm, the post holder will be required towork flexibly over these hours About us The Complex Psychosis Pathway provides a whole system approach to Mental Health Rehabilitation and Assertive Community Treatment in Leeds, which includes Newsam Ward 5 (Level 2 Rehab & relocating to Parkside Lodge), Asket Croft and Asket House inpatient settings, (Level 1 Rehab),the Community Rehabilitation Team and Assertive Outreach Team. The pathway also includes Rehabilitation practitioners embedded within the Community Hubs providing early rehabilitative and reablement interventions and enabling transitions for service users between Community Services and more intensive Assertive Outreach and Community Rehabilitation Support. These are clinical delivery services. The pathway includes an out of area /Trust case management role and mental health placement reviewer for people with complex psychosis who are placed inLevel 2 rehabilitation Independent Hospitals outside of the Trust or in funded residential placements. In addition, Leeds Recovery College,Arts and Minds and the Volunteers Service are included within the pathway, providing innovative networks supporting social inclusion and a recovery ethos, while continuing to serve the city wide populations of Leeds, LYPFT and care services directorates. Job responsibilities To have good verbal communicationskills and an excellent understanding of how to build rapport with serviceusers, carers and others as required. To work effectively in amultidisciplinary team, and to have a good understanding of individuals roleswithin the team Will need to understand the possiblebarriers in building a good, effective, professional, empathic relationshipwith service users, and to be aware of strategies to help improvecommunications and relationships Will need to understand the importanceof effective communication and liaison with other agencies and professionals. To contribute to the evaluation of careplans by reporting observations accurately and regularly To at all times promote a positiveimage and the good reputation of the Trust. Toestablish a supportive and respectful relationship with service users. Modelpersonal responsibility, self-awareness, self-belief, self-advocacy, andhopefulness via appropriate and timely relating of own recovery story toinspire and instil confidence in peers. Act as apositive role model showing professional and caring attitudes and behaviourtowards other multidisciplinary team members, service users and carers. To maintain communication and linkswith parent organisation if not directly employed through LYPFT To raiseawareness of recovery language with Trust staff by modelling positive strengthsbased, non-discriminatory, non- jargon, non-medicalised language in all areasof work. To maintain accurate records of clientcare in accordance with set timescales, informing senior clinicians of anychanges in the clients health or social care.To contribute to the evaluation of care plans by reporting observationsand interventions accurately and regularly in case notes. Also to make clear written records inrelation to any task or clinical practice that relates to individual scare e.g.liaison with family members. To contribute to the maintenance of atherapeutic environment and to be proactive in developing positive links withinthe community that will enhance the service user experience Communicate in a positive mannertowards individuals and other organisations who encounter the service. To participate in team meetings asrequired to ensure effective communication and running of the team/service. To ensure the diverse needs of our service users and those who meet ourservices are considered and supported. Person Specification Qualifications Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care or recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and or has personal lived experience. Experience Experience of working with a range of service users with complex mental health needs. Will show a good level of knowledge about community resources and how to help service users access them. To work on a one-to-one basis with clients in their own homes and / or community settings without constant, direct live supervision. A good level of understanding of the recovery model and its application to care packages. To respond well in a crisis situation and understands the need to record/report such situations accurately to senior staff within the team. Understands medication and side effects, also support people to explore options, ask questions and be better informed. Fully participates in clinical supervision and mandatory training as required. NVQ 3 in Care/recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of service users with complex mental health needs and /or has personal lived experience. Understands the importance of holistic and therapeutic care and the role this plays in individuals personal recovery. Understands medication and side effects, also support people to explore options, ask questions and be better informed. To be service user focused/client centred in your approach. To be organized and adaptable, creative, and resourceful in a range of areas. To provide support for the team as required and under the direction of the senior team members. To deliver care which is designed to minimize risk behaviour. Has experience of working with diverse populations and values the work associated to promoting diversity and social inclusion. To participate in decision making processes and carry out agreed plans of care. To manage your own time effectively. To be involved in the process of personal development and supervision. To participate in regular individual and peer supervision. To use initiative by referring appropriate issues in a timely manner to a Senior team members/clinical lead. Involvement in the process of effective risk management including assessment, planning, intervention, and on-going monitoring of risk factors. To carry out tasks relating to an individuals care package under the direction of senior team members such as rehabilitation practitioners. IT literacy skills and the ability to work on electronic care records. The post requires the holder to be able to travel across various city-wide sites. Car driver is desirable. To be able to perform moving and handling interventions in line with trust policy. Participation in the delivery of care plan including attendance and contribution within the meeting and the subsequent care plan. To promote social inclusion for clients by facilitating and supporting access to a variety of community-based opportunities including work, social groups, education, spiritual pursuits, leisure activities to ensure holistic well-being. To support the Community Rehabilitation Team and wider Complex Psychosis Pathway workforce in co-facilitating community-based groups accessed by service users across the whole service . click apply for full job details
Part Time Admin Coordinator Location: IP26 4RH (On Site) Pay Rate: 13.32 per hour Hours: 24 hours per week, Monday to Friday Flexible working hours available between 8am and 6pm Ongoing temporary assignment with potential to become permanent Stafforce are currently recruiting for a reliable and organised Part Time Admin Coordinator to join a busy onsite recruitment team based in IP26 4RH. This is an excellent opportunity for someone with strong administrative and data handling experience who is looking for flexible working hours across the week. Key Responsibilities Checking worker compliance documentation Booking workers into shifts Updating and maintaining Excel spreadsheets Using CRM systems and internal databases Handling telephone enquiries and worker communication Supporting the onsite team with general administrative duties Essential Requirements Previous administration experience Strong Excel and data entry skills Good attention to detail Excellent telephone manner Good written and spoken English Confident using computer systems and CRM platforms Desirable Understanding of Right to Work documentation and compliance processes Benefits Flexible working hours Free onsite parking Free food available onsite Access to HIVE360 benefits including discounts at restaurants, retailers and gyms 24/7 GP access Emotional wellbeing and support services Temp to perm opportunity for the right candidate Please note there is no public transport available to site, and therefore you will need your own transport. If you are organised, dependable and enjoy working in a fast-paced environment, we would love to hear from you. S17 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 16, 2026
Seasonal
Part Time Admin Coordinator Location: IP26 4RH (On Site) Pay Rate: 13.32 per hour Hours: 24 hours per week, Monday to Friday Flexible working hours available between 8am and 6pm Ongoing temporary assignment with potential to become permanent Stafforce are currently recruiting for a reliable and organised Part Time Admin Coordinator to join a busy onsite recruitment team based in IP26 4RH. This is an excellent opportunity for someone with strong administrative and data handling experience who is looking for flexible working hours across the week. Key Responsibilities Checking worker compliance documentation Booking workers into shifts Updating and maintaining Excel spreadsheets Using CRM systems and internal databases Handling telephone enquiries and worker communication Supporting the onsite team with general administrative duties Essential Requirements Previous administration experience Strong Excel and data entry skills Good attention to detail Excellent telephone manner Good written and spoken English Confident using computer systems and CRM platforms Desirable Understanding of Right to Work documentation and compliance processes Benefits Flexible working hours Free onsite parking Free food available onsite Access to HIVE360 benefits including discounts at restaurants, retailers and gyms 24/7 GP access Emotional wellbeing and support services Temp to perm opportunity for the right candidate Please note there is no public transport available to site, and therefore you will need your own transport. If you are organised, dependable and enjoy working in a fast-paced environment, we would love to hear from you. S17 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Client Services Coordinator Location: London (Hybrid working - 3 days in office) Salary: £28,000-£30,000 Contract: Full-time The Role This is a varied administrative position within a busy, client facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners, operating in a fast paced environment where organisation and attention to detail are essential. You'll provide day to day coordination and operational support, helping the team run smoothly and ensuring clients and visitors receive a professional, well organised experience. This role suits someone who enjoys being the go to person, keeping diaries in order, managing details, and supporting events and client activity. A work laptop will be provided. What You'll Be Doing You'll act as a central point of coordination for the team, handling scheduling, enquiries and administrative processes. Key responsibilities include: Coordinating diaries and booking meetings with clients and partners Managing scheduling requests via phone and email Maintaining accurate records and data across internal systems Welcoming visitors and acting as a front of house point of contact when required Handling inbound calls and routing messages appropriately Supporting the organisation of internal and external events Coordinating client communications and mailings Raising invoices and supporting basic finance administration Providing general administrative support to ensure the team operates efficiently What You'll Bring This role suits someone organised, proactive and calm under pressure, who enjoys working in a dynamic, people facing environment. Essential At least 2 years experience in an administrative, coordination or bookings based role Strong diary management experience using email and calendar tools Confident using office software (email, spreadsheets, presentations and documents) Excellent organisational skills with strong attention to detail Clear, professional written and verbal communicationAbility to prioritise competing demands and manage time effectively Comfortable working independently while contributing to shared team goals Friendly, professional manner with colleagues and visitors What's On Offer £28,000-£30,000 salary Hybrid working model (London based office) Work laptop provided Employee wellbeing and assistance programme Private healthcare cover Pension scheme
May 16, 2026
Full time
Client Services Coordinator Location: London (Hybrid working - 3 days in office) Salary: £28,000-£30,000 Contract: Full-time The Role This is a varied administrative position within a busy, client facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners, operating in a fast paced environment where organisation and attention to detail are essential. You'll provide day to day coordination and operational support, helping the team run smoothly and ensuring clients and visitors receive a professional, well organised experience. This role suits someone who enjoys being the go to person, keeping diaries in order, managing details, and supporting events and client activity. A work laptop will be provided. What You'll Be Doing You'll act as a central point of coordination for the team, handling scheduling, enquiries and administrative processes. Key responsibilities include: Coordinating diaries and booking meetings with clients and partners Managing scheduling requests via phone and email Maintaining accurate records and data across internal systems Welcoming visitors and acting as a front of house point of contact when required Handling inbound calls and routing messages appropriately Supporting the organisation of internal and external events Coordinating client communications and mailings Raising invoices and supporting basic finance administration Providing general administrative support to ensure the team operates efficiently What You'll Bring This role suits someone organised, proactive and calm under pressure, who enjoys working in a dynamic, people facing environment. Essential At least 2 years experience in an administrative, coordination or bookings based role Strong diary management experience using email and calendar tools Confident using office software (email, spreadsheets, presentations and documents) Excellent organisational skills with strong attention to detail Clear, professional written and verbal communicationAbility to prioritise competing demands and manage time effectively Comfortable working independently while contributing to shared team goals Friendly, professional manner with colleagues and visitors What's On Offer £28,000-£30,000 salary Hybrid working model (London based office) Work laptop provided Employee wellbeing and assistance programme Private healthcare cover Pension scheme
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
May 15, 2026
Full time
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
May 15, 2026
Full time
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Role: Hotel Sales Coordinator (8730) Location: Near Reigate, Surrey Salary: Competitive Salary with quarterly incentive bonus. Fixed-term contract: 15 months Hours: 40 hours per week (on-site) Jade Recruitment is delighted to be recruiting for a proactive and organised Hotel Sales Coordinator on behalf of a well-established hotel, wedding, and conference venue based in the beautiful Surrey Hills. This busy and prestigious venue offers luxury accommodation alongside weddings, conferences, and events within stunning countryside surroundings. This is an exciting opportunity for a motivated hospitality professional to join a dynamic team and play a key role in driving business growth and client engagement. The Role Working closely with the Sales and Events team, you will support proactive sales activity, manage client enquiries, coordinate bookings, and help build strong relationships with corporate clients, travel agents, and event organisers. This is a full-time, office-based role working 40 hours per week on a 15-month fixed-term contract. Key Responsibilities Sales & Business Development Proactively source new corporate business opportunities including transient, group, and residential bookings Identify opportunities with leisure tour operators and specialist groups to increase midweek occupancy Maintain and update the hotel PMS and commercial contact databases Conduct regular follow-up calls and emails to nurture relationships, identify leads, and maximise revenue opportunities Promote the hotel's facilities and services to prospective clients Marketing & Social Media Create engaging organic content across social media platforms including LinkedIn, TikTok, and YouTube Research opportunities to increase brand exposure through regional and national partnerships and third-party platforms Support CRM database development and uploads Maintain the hotel's photo library and assist with website and digital content updates Support marketing initiatives alongside external consultants and the marketing team Team & Event Support Assist with networking events, trade shows, and wedding exhibitions Coordinate marketing materials, appointments, and follow-up communications Support virtual and face-to-face presentations both on and off site Produce weekly, monthly, and quarterly sales and conversion reports Coordinate with the kitchen team regarding menus and branded event materials About You Previous experience within hospitality sales or hotel sales coordination Excellent communication, organisational, and time management skills Confident using Microsoft Office and hotel booking systems such as Opera and Hotsoft Professional, personable, and customer-focused approach Strong social media and digital marketing awareness Ability to work independently as well as part of a team What's on Offer Opportunity to work within a successful hospitality venue Quarterly incentive bonus after completion of probationary period of up to 20% of salary. Varied and fast-paced role Beautiful Surrey Hills location Supportive team environment Valuable experience within hotel sales and events We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 15, 2026
Full time
Role: Hotel Sales Coordinator (8730) Location: Near Reigate, Surrey Salary: Competitive Salary with quarterly incentive bonus. Fixed-term contract: 15 months Hours: 40 hours per week (on-site) Jade Recruitment is delighted to be recruiting for a proactive and organised Hotel Sales Coordinator on behalf of a well-established hotel, wedding, and conference venue based in the beautiful Surrey Hills. This busy and prestigious venue offers luxury accommodation alongside weddings, conferences, and events within stunning countryside surroundings. This is an exciting opportunity for a motivated hospitality professional to join a dynamic team and play a key role in driving business growth and client engagement. The Role Working closely with the Sales and Events team, you will support proactive sales activity, manage client enquiries, coordinate bookings, and help build strong relationships with corporate clients, travel agents, and event organisers. This is a full-time, office-based role working 40 hours per week on a 15-month fixed-term contract. Key Responsibilities Sales & Business Development Proactively source new corporate business opportunities including transient, group, and residential bookings Identify opportunities with leisure tour operators and specialist groups to increase midweek occupancy Maintain and update the hotel PMS and commercial contact databases Conduct regular follow-up calls and emails to nurture relationships, identify leads, and maximise revenue opportunities Promote the hotel's facilities and services to prospective clients Marketing & Social Media Create engaging organic content across social media platforms including LinkedIn, TikTok, and YouTube Research opportunities to increase brand exposure through regional and national partnerships and third-party platforms Support CRM database development and uploads Maintain the hotel's photo library and assist with website and digital content updates Support marketing initiatives alongside external consultants and the marketing team Team & Event Support Assist with networking events, trade shows, and wedding exhibitions Coordinate marketing materials, appointments, and follow-up communications Support virtual and face-to-face presentations both on and off site Produce weekly, monthly, and quarterly sales and conversion reports Coordinate with the kitchen team regarding menus and branded event materials About You Previous experience within hospitality sales or hotel sales coordination Excellent communication, organisational, and time management skills Confident using Microsoft Office and hotel booking systems such as Opera and Hotsoft Professional, personable, and customer-focused approach Strong social media and digital marketing awareness Ability to work independently as well as part of a team What's on Offer Opportunity to work within a successful hospitality venue Quarterly incentive bonus after completion of probationary period of up to 20% of salary. Varied and fast-paced role Beautiful Surrey Hills location Supportive team environment Valuable experience within hotel sales and events We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Ashley Kate HR & Finance are excited to be hiring a HR Advisor to join a growing professional services firm in Lincoln. Our client has an extremely rich history in the area, and offer a strong values driven organisation to be a part of! Working as part of a close-knit team of 4, you'll support a multi-site business while being based full-time in the Lincoln office. What you'll be doing: Providing first-line HR advice to managers and employees Supporting recruitment, onboarding and HR administration Managing employee records, HR systems (PeopleHR) and documentation Assisting with ER cases, absence monitoring and performance Supporting payroll inputs, reporting and HR projects This is a great opportunity for someone looking to build broad, hands-on HR experience in a professional environment. The ideal candidate: The ideal candidate will have a CIPD Level 3 qualification or be working towards it as a minimum. You'll bring previous experience in an HR Advisory role ideally, although with a strong grounding in HR, we can look to develop someone who current sits at HR Assistant or Coordinator level. This would be the perfect next step opportunity! Good understanding of UK employment law and strong Microsoft Office skills. Highly organised with excellent attention to detail, you'll be a confident communicator who can handle situations with professionalism, managing relationships at all levels within the business. You'll be comfortable working under pressure and meeting tight deadlines, while maintaining strict confidentiality and integrity at all times. Above all, you'll be committed to delivering a high-quality HR service. If this sounds like an opportunity for you, please apply now or contact (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 15, 2026
Full time
Ashley Kate HR & Finance are excited to be hiring a HR Advisor to join a growing professional services firm in Lincoln. Our client has an extremely rich history in the area, and offer a strong values driven organisation to be a part of! Working as part of a close-knit team of 4, you'll support a multi-site business while being based full-time in the Lincoln office. What you'll be doing: Providing first-line HR advice to managers and employees Supporting recruitment, onboarding and HR administration Managing employee records, HR systems (PeopleHR) and documentation Assisting with ER cases, absence monitoring and performance Supporting payroll inputs, reporting and HR projects This is a great opportunity for someone looking to build broad, hands-on HR experience in a professional environment. The ideal candidate: The ideal candidate will have a CIPD Level 3 qualification or be working towards it as a minimum. You'll bring previous experience in an HR Advisory role ideally, although with a strong grounding in HR, we can look to develop someone who current sits at HR Assistant or Coordinator level. This would be the perfect next step opportunity! Good understanding of UK employment law and strong Microsoft Office skills. Highly organised with excellent attention to detail, you'll be a confident communicator who can handle situations with professionalism, managing relationships at all levels within the business. You'll be comfortable working under pressure and meeting tight deadlines, while maintaining strict confidentiality and integrity at all times. Above all, you'll be committed to delivering a high-quality HR service. If this sounds like an opportunity for you, please apply now or contact (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR6 The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 15, 2026
Full time
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR6 The Portfolio Group are acting on behalf of our client in recruiting for this position.
NMS Recruit Ltd t/a Russell Taylor Group
Loughborough, Leicestershire
Job Title: Project Coordinator Location: Loughborough Salary: circa 30,000 - 32,000 + Bonus + Package Job Purpose: Join a dynamic and growing UK-wide organisation as a Project Co-ordinator You will be part of a proactive Projects department, working closely with the Head of Projects to organise the department and sort out all the document management and scheduling. This role is office-based, focusing on office coordination of the department. Why You Should Apply: Competitive salary with a company bonus Healthcare package Private pension scheme 25 days holiday, increasing to 28 with service, plus bank holidays Responsibilities: Maintaining and updating the CRM systems with client information and document management of projects deliverables Managing and nurturing relationships with other group departments Organisation of the Projects office, purchasing and buying of services, management and coordination of engineers travel arrangements and subcontractors General office administration Key Skills/Attributes & Experience: Proven experience in office administration tasks Project Delivery knowledge Proficiency in using CRM systems Excellent communication and interpersonal skills This role would suit someone who has worked within the Construction, M&E, Small works projects role, Industrial Maintenance, Facilities Management, or Hire industries, or within similar sectors. We will accept applications from those who have worked as an Administrator, Project Co-ordinator, Project Delivery Administrator, Projects Assistant, Inside projects Co-ordinator, Commercial Assistant, Account Coordinator, Document Manager, or Business Intelligence Coordinator. How to Apply: If you are a motivated and ambitious individual looking to advance your career in Sales or business development, we want to hear from you. Apply now to join our client's team and take the next step in your professional journey. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
May 15, 2026
Full time
Job Title: Project Coordinator Location: Loughborough Salary: circa 30,000 - 32,000 + Bonus + Package Job Purpose: Join a dynamic and growing UK-wide organisation as a Project Co-ordinator You will be part of a proactive Projects department, working closely with the Head of Projects to organise the department and sort out all the document management and scheduling. This role is office-based, focusing on office coordination of the department. Why You Should Apply: Competitive salary with a company bonus Healthcare package Private pension scheme 25 days holiday, increasing to 28 with service, plus bank holidays Responsibilities: Maintaining and updating the CRM systems with client information and document management of projects deliverables Managing and nurturing relationships with other group departments Organisation of the Projects office, purchasing and buying of services, management and coordination of engineers travel arrangements and subcontractors General office administration Key Skills/Attributes & Experience: Proven experience in office administration tasks Project Delivery knowledge Proficiency in using CRM systems Excellent communication and interpersonal skills This role would suit someone who has worked within the Construction, M&E, Small works projects role, Industrial Maintenance, Facilities Management, or Hire industries, or within similar sectors. We will accept applications from those who have worked as an Administrator, Project Co-ordinator, Project Delivery Administrator, Projects Assistant, Inside projects Co-ordinator, Commercial Assistant, Account Coordinator, Document Manager, or Business Intelligence Coordinator. How to Apply: If you are a motivated and ambitious individual looking to advance your career in Sales or business development, we want to hear from you. Apply now to join our client's team and take the next step in your professional journey. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Vacancy Summary Job Title: Senior Business Development Manager Job Type: Permanent Job Ref: Location: London (Zone 1) Start Date: ASAP Salary: c 120,000 (DOE) + car or allowance, healthcare, pension and performance bonus Company & Project: An award winning Tier 1 Main Contractor operating across London and the South East are currently looking to grow their senior level team with the addition of a talented Business Development Manager. The business operates across the Commercial, Student Accommodation and Education sectors on projects c 50m- 100m in single value. Our client is continuing to be pro-active in targeting new business. Duties & Responsibilities: Perform comprehensive market intelligence to stay ahead of industry evolution. Align business development efforts with the overarching corporate strategy to ensure sustainable growth. Lead market expansion initiatives specifically targeted at the UK construction landscape. Manage a robust network of stakeholder relationships to facilitate organisational objectives. Design and implement capture plans that increase win rates and diversify the portfolio. Provide expert advice to the bid management team throughout the tender lifecycle. Facilitate cross-functional collaboration to ensure deliverables exceed client requirements. Previous experience in a Business Development Manager role working for a construction business is essential for this role. Alongside a strong knowledge of construction processes and how the market works. As this is a senior position in the business, the successful candidate is expected to work proactively and independently, generating new business and opportunities through their skills and experience. Desirable Experience: 5-10 years+ UK experience as Business Development Manager for construction companies. Extensive experience developing new business and repeat clients Strong track record securing projects valued at c 50m- 100m+ Good knowledge of construction management process and techniques. Previous roles: Business Development Manager OR Framework Manager OR Business Development Coordinator OR Senior Business Development Manager OR Business Development Director OR New Business Manager. Qualifications & Skills: BSc, HNC or comparable qualification in a relevant discipline such as Marketing, Business, Sales or from a Construction background. Application Process: If you would like more information on this Senior Business Development Manager position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
May 15, 2026
Full time
Vacancy Summary Job Title: Senior Business Development Manager Job Type: Permanent Job Ref: Location: London (Zone 1) Start Date: ASAP Salary: c 120,000 (DOE) + car or allowance, healthcare, pension and performance bonus Company & Project: An award winning Tier 1 Main Contractor operating across London and the South East are currently looking to grow their senior level team with the addition of a talented Business Development Manager. The business operates across the Commercial, Student Accommodation and Education sectors on projects c 50m- 100m in single value. Our client is continuing to be pro-active in targeting new business. Duties & Responsibilities: Perform comprehensive market intelligence to stay ahead of industry evolution. Align business development efforts with the overarching corporate strategy to ensure sustainable growth. Lead market expansion initiatives specifically targeted at the UK construction landscape. Manage a robust network of stakeholder relationships to facilitate organisational objectives. Design and implement capture plans that increase win rates and diversify the portfolio. Provide expert advice to the bid management team throughout the tender lifecycle. Facilitate cross-functional collaboration to ensure deliverables exceed client requirements. Previous experience in a Business Development Manager role working for a construction business is essential for this role. Alongside a strong knowledge of construction processes and how the market works. As this is a senior position in the business, the successful candidate is expected to work proactively and independently, generating new business and opportunities through their skills and experience. Desirable Experience: 5-10 years+ UK experience as Business Development Manager for construction companies. Extensive experience developing new business and repeat clients Strong track record securing projects valued at c 50m- 100m+ Good knowledge of construction management process and techniques. Previous roles: Business Development Manager OR Framework Manager OR Business Development Coordinator OR Senior Business Development Manager OR Business Development Director OR New Business Manager. Qualifications & Skills: BSc, HNC or comparable qualification in a relevant discipline such as Marketing, Business, Sales or from a Construction background. Application Process: If you would like more information on this Senior Business Development Manager position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
May 15, 2026
Full time
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
May 15, 2026
Full time
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
May 15, 2026
Full time
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
May 15, 2026
Full time
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
Project Coordinator/Manager (Part-Time) Hours: 3 days a week (21+ hours) Salary: 30,000 - 35,000 pro rata We're looking for an organised and people-focused Coordinator to support a professional services team working with a key client. This role suits someone who enjoys coordination, communication, and being a central point of contact. Key Responsibilities Act as first point of contact for staff supporting the client Coordinate meetings, diaries, and 1-to-1s across teams and time zones Arrange UK and international travel (flights, hotels, transport) Hold 1-1's with team, happy to have those diffcult conversations Send regular team communications and support engagement activities Support senior stakeholders with meeting preparation and updates Assist with invoicing, travel costs, and general administration Skills & Experience Strong organisation and communication skills Confident handling confidential and sensitive matters Experience coordinating travel, meetings, or projects Comfortable working independently Previous coordination or people-support experience beneficial Full, clean UK driving licence required Benefits 25+ days holiday plus bank holidays Flexible working Private medical cover & health cash plan Gym discount, cycle scheme, EV scheme Paid charity day & free parking INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 15, 2026
Full time
Project Coordinator/Manager (Part-Time) Hours: 3 days a week (21+ hours) Salary: 30,000 - 35,000 pro rata We're looking for an organised and people-focused Coordinator to support a professional services team working with a key client. This role suits someone who enjoys coordination, communication, and being a central point of contact. Key Responsibilities Act as first point of contact for staff supporting the client Coordinate meetings, diaries, and 1-to-1s across teams and time zones Arrange UK and international travel (flights, hotels, transport) Hold 1-1's with team, happy to have those diffcult conversations Send regular team communications and support engagement activities Support senior stakeholders with meeting preparation and updates Assist with invoicing, travel costs, and general administration Skills & Experience Strong organisation and communication skills Confident handling confidential and sensitive matters Experience coordinating travel, meetings, or projects Comfortable working independently Previous coordination or people-support experience beneficial Full, clean UK driving licence required Benefits 25+ days holiday plus bank holidays Flexible working Private medical cover & health cash plan Gym discount, cycle scheme, EV scheme Paid charity day & free parking INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Michael Page Property and Construction
Leeds, Yorkshire
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
May 15, 2026
Full time
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you re a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
May 15, 2026
Full time
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you re a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
