474 jobs found

Finance Analyst London Borough of Brent - Finance Analysts x3 positions £48,003 - £58,461 (depending on experience as per the JD) Permanent 3 days a week in the office, 2 days from home Wembley Your new company At London Borough of Brent, finance is more than just producing the accounts, it's about enabling transformation, safeguarding public resources, and helping shape the future of our borough. Working closely with colleagues across the council to ensure that financial insight is at the heart of decision-making. Their work is grounded in fairness, inclusion, and respect, and great pride is taken in creating a team environment where every voice is heard, and every success is celebrated. These values are not just aspirations, they are embedded in how they lead, how they support each other, and how they deliver for Brent's communities. Your new role There are 3 positions on offer at the Finance Analyst level - Finance Analyst - HRA In your role as Finance Business Partner, you will support the Senior Finance Analyst in preparing the HRA annual statement of accounts and accompanying notes, as well as responding to subsequent audit queries. You will undertake a range of financial checks and reconciliations, support annual housing rent setting and tenant service charge reviews, and contribute to updating and monitoring the HRA Business Plan. In addition, you will assist in the preparation of HRA budgets and provide analytical support to ensure sound financial decision-making. Finance Analyst - Capital As a Finance Analyst within the Capital Team, you will operate as a Business Partner, providing high-quality financial and accounting support across a designated area of the Council's capital programme. You will advise officers on a wide range of financial matters, ensuring alignment with the Council's strategic and operational objectives.Your responsibilities will include maintaining and updating the asset register, appraising new capital projects, and leading key capital financial reporting tasks. Strong analytical skills and financial modelling capability are essential, enabling you to inform strategic decision-making, improve financial performance, and support delivery of the Council's wider capital priorities. Finance Analyst - Children & Young People You will act as the Finance Business Partner for the Children & Young People's directorate, with a particular focus on services supporting the inclusion of children with Special Educational Needs. You will play a key role in the ongoing programme to reduce the Dedicated Schools Grant deficit, undertaking detailed and complex data analysis, and supporting the budget-setting process. Your financial expertise will help ensure robust planning, monitoring, and delivery of resources across the directorate. What you need to succeed The ideal candidate will be a part-qualified accountant or hold an AAT qualification, with a strong interest in pursuing a more technical role within finance.A genuine curiosity about the funding mechanisms of local government and a commitment to staying informed on statutory regulations are essential.While experience in local government is advantageous, we also welcome applications from individuals with backgrounds in other public sector organisations, charities/ not for profit. What you'll get in return Competitive salaryThe opportunity to join the Local Government Pension SchemeGenerous holiday entitlements starting from 27 days' holiday a yearA full range of family-friendly policies, including generous maternity and paternity entitlements and childcare schemesFlexible working patterns, including hybrid workingTraining and development opportunitiesGood travel links in and out of Wembley and a range of cost-saving travel schemesAccess to My Brent Rewards, our dedicated website for staff with big brand discounts and local offersWork at the outstanding state-of-the-art Brent Civic CentreSeason ticket loan for public transportCycle to work scheme and good onsite facilities The closing date will be 15th March but please note that applications will be reviewed as they are received. Please do not wait until the closing date to apply. #

Service Improvement & Review Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: 26.88 per hour (PAYE) / 35.86 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled

We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!

We're currently recruiting for an experienced Accommodation Accounts and Payments Officer to join a busy Housing Needs service supporting the management of temporary accommodation payments and financial administration. This role offers hybrid working with 2 days per week in the office and 3 days working from home. This Accommodation Accounts and Payments Officer role will focus on processing accommodation payments, reconciling accounts, managing provider invoices and ensuring accurate financial records are maintained across temporary accommodation services. The successful Accommodation Accounts and Payments Officer will work closely with accommodation providers, finance teams and housing services to ensure payments are processed accurately and on time. The Role - Process invoices and payments relating to temporary accommodation and housing providers. - Reconcile accommodation accounts and investigate discrepancies. - Maintain accurate financial records and payment systems. - Liaise with landlords, providers and internal finance teams regarding payments and account queries. - Monitor outstanding payments and support recovery processes where required. - Assist with financial reporting, budgeting and payment tracking. - Ensure compliance with financial procedures, audit requirements and housing policies. - Support temporary accommodation teams with payment-related enquiries and account administration. Key Requirements - Experience working within housing finance, temporary accommodation accounts or payment processing. - Experience as an Income Officer or Payments Officer is highly desirable. - Strong Excel skills are essential. - Experience processing invoices, reconciliations and accommodation-related payments. - Knowledge of temporary accommodation or housing services. - Experience using housing management or finance systems. - Ability to manage high volumes of work accurately and meet deadlines. What You Need to Do Now If you are interested in this Accommodation Accounts and Payments Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Finance Officers, Temporary Accommodation Officers, Income Officers and Housing Needs professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!

Principal Planning Policy Officer Southeast £68 p/hour Job Ref - 66199 My client is looking to source an experience Town Planner, who has experienced at Principal level, to lead on drafting site allocation policies for the chosen housing and employment sites for their upcoming Reg 19 Local Plan. My client is also looking for the successful Tow Planner, to assist with reviewing Strategic Policies for the Local Plan and the other necessary documents required to accompany a Reg 19 consultation. Experience of drafting allocation policies is essential. Role: Principal Planning Policy Officer Duration: 3 months initially Rate: £68 per hour Working Pattern: 37 hours per week (flexible) Hybrid working offered - ideally 2 days in the office initially, but 1 in the office will be considered - please let us know what working pattern you can offer. Carrington West Pay Rate - £68 per/hour Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other unadvertised roles with you.

Commercial Property Management Officer Location : Harlow Duration : 4-6 Months Hours : Monday to Friday (full-time) Pay rate: 20.51 per hour We are delighted to be supporting our client in the recruitment of a 'Commercial Property Management Officer' on a full-time, temporary basis! Purpose of the role: The purpose of this role is to contribute to the management of the extensive and diverse non-housing property portfolio to support the growth and regeneration of the town and maximise income by providing administrative and property management support, helping to maintain records, responding to enquiries, coordinating contractors and supporting financial and operational processes. Job Duties: To assist with the preparation of service budgets and to manage budgets within the post holder's area of responsibility. Assist in maintaining property information by updating record, tenancy details and operational data. Support regular review of property issues, logging tenant enquiries and preparing updates for leader. Log and track maintenance and facilities management issues. Process tenant requests for landlord consents, including logging, gathering information and issuing standard correspondence. Assist in preparing and issuing rent, service charge and ad hoc invoices. Key Person Specification: You will have a degree or post-graduate diploma or equivalent. It would be desirable if this related to surveying or property management, but degree level experience is essential. You will need to have good numeracy skills and be competent in the use of Microsoft Excel. Commercial Project management experience is desirable. Able to produce clear concise reports - articulate and precise presentation of information. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Job Title: Housing Officer Contract Type: Permanent Salary: £29,713.46 per annum Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Location: 59 Maygrove Road, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Shape evidence-led solutions to tackle systemic racism We are recruiting two Policy Officers to support the development of evidence-led approaches to tackling racial inequality. Working as part of our Policy and Practice team, you will contribute to research, policy development and influencing work. This includes producing evidence reviews, leading and contributing to report writing, working with partners across the voluntary and statutory sectors, and helping to co-produce solutions with people with lived experience. You will also support our wider influencing activity, including using social media and other channels to promote change and engage key audiences. This is an opportunity for someone with experience of research or policy work, and a strong understanding of racial inequality, to play a direct role in shaping work that informs practice and policy at a national level. Who we are The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint two Policy and Practice Officers. We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice. The Foundation has a long history of delivering innovative and influential programmes, research and policy change. This includes the evidence-based Strengthening Families, Strengthening Communities parenting programme, pioneering work on the experiences of Black, Asian and minoritised ethnic young people with a disability to older people living Dementia. At the same time, we established national collaborations to advance race equality and tools such as the Race Equity Maturity Index. Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice. We are based in London but have a national remit. Job Description The overall purpose of this role is to contribute to the Foundation s research, policy and influencing work by helping to develop evidence-informed and co-produced approaches to tackling racial inequality and advancing anti-racist systems change. The postholder will support projects that combine research, lived experience and practical action to influence policy, improve services and strengthen communities. The postholder will be expected to exercise professional judgement and initiative within agreed organisational priorities. The work will involve: Supporting the development of policy, practice and social action that advances race equality and addresses structural racism Working collaboratively with people with lived experience, community organisations, researchers, policymakers and practitioners to co-produce projects, policy positions and approaches to change Managing, supporting and delivering policy, research and practice-based projects, including planning activity, coordinating stakeholders, monitoring progress and ensuring high-quality outputs Identifying, analysing and communicating evidence relating to racial inequality and translating this into policy briefings, reports, consultation responses and other influencing materials Supporting the Foundation s wider influencing, communications and engagement activity, including meetings, workshops, events and stakeholder engagement Maintaining effective project administration and accurate electronic records Demonstrating a commitment to anti-racist practice and the values of the Foundation Person specification Skills, experience and knowledge required include: Experience of contributing to or leading policy, research or practice-based projects, including taking responsibility for outputs, delivery and quality Experience of working collaboratively with people with lived experience and community organisations to co-produce research, policy or influencing activity Strong understanding of racial inequality, structural racism and anti-racist practice, and the ability to apply this understanding in policy and practice development Experience of gathering and analysing evidence to support policy development Understanding of how research, lived experience and community knowledge can be combined to inform systems change Strong written and verbal communication skills, including the ability to produce clear, accurate and accessible content for different audiences Strong organisational and project management skills, including the ability to manage competing priorities and deadlines Ability to work independently and use initiative within agreed areas of responsibility Experience of building and maintaining effective working relationships with external stakeholders Good digital skills and online research and communication tools Educated to degree level or equivalent experience, with at least two years experience in policy, research, community engagement or related fields Pay and Conditions of Service This post is available until end of March 2027, with the possibility of extension. The salary is £34,216, inclusive of LW, per annum, plus contribution to workplace pension. The post location will require attendance at our London office a minimum of two days per week. Applications will only be accepted via application form on our portal. We will not accept any applications via CV. Please note, we can only accept applications from those already eligible to work in the UK.

Housing Accommodation Officer Contract: 3 Month contract from start date. Pay: £16.64 £18.86 per hour (DOE) equivalent to £32,103 £36,389 per annum Hours: 22.5 hours per week (Monday, Wednesday & Friday) Mileage: Paid at HMRC rate (45p per mile) Are you passionate about supporting vulnerable households and ensuring safe, well-managed accommodation? We re looking for a proactive and reliable Housing Accommodation Officer to join our team on a part-time, fixed-term basis. This is a varied and rewarding role where no two days are the same. The successful candidate will split their time between office-based work, home working, and onsite visits primarily to temporary accommodation in the Folkestone and Hythe areas. Please note: You will be required to work from the office with the team every Wednesday. Key Responsibilities Carry out spot checks on Temporary Accommodation (TA) Complete fire alarm testing in TA Conduct and maintain TA inventories Manage TA check-ins (including at short notice) Handle TA check-outs and associated inventory updates Assist with setting up new TA units within FHDC stock Support the team with any additional TA-related tasks as required Person Requirements Full UK driving licence and access to your own vehicle Must live locally, due to the need for occasional short-notice TA check-ins Ideally experienced in housing , homelessness services , or property management Strong organisational skills and the ability to work independently A practical, hands-on approach with excellent communication skills This is a fantastic opportunity to make a genuine impact within the community while joining a supportive and dedicated team. Apply today to be considered!

Service Charge Accountant One day a month in the office. The rest, remote. Hubs in Yorkshire, Cambridgeshire, North East, Lancashire I'll get the unique bit out of the way first: one day a month in the office. The rest is yours to work wherever suits. In 2026, that is genuinely not easy to find. This is a newly created Service Charge Accountant role with a multi-site housing association I've worked with for years. Full disclosure - I've placed several people there over time, and the ones I'm still in touch with are all still there , with no expression of interest in exploring opportunities elsewhere. That doesn't happen by accident. It's a combination of how they not only embrace home working, they actually do it well, without compromising on building strong team relationships. They just know how to do it beyond physically being sat next to someone. Why this role exists Nobody's left. Nothing's broken. No mess to clean up. They're adding capacity because the function is growing and they want to do it properly. You'll get to shape how the role runs rather than inherit someone else's habits. What you'll actually be doing A proper service charge role. Leading the budget process across all schemes, with accurate cost allocation to schemes and account codes Year-end scheme accounts through to audit sign-off, including all year-end adjustments Monthly forecasting of service charge income and expenditure in the management accounts S20 data, S21 accounts and S22 provision Balance sheet reconciliations including reserve funds and associated bank movements Coaching and mentoring a Service Charge Officer - a leadership element without a big team to weigh you down Developing system-based reports that give internal stakeholders genuine insight Leading on customer complaints and enquiries with a responsive, customer-focused approach What you'll bring In-depth understanding of service charge legislation and regulation, especially around leaseholders and homeowners Comfort with budget preparation under tight deadlines Audit and year-end experience Knowledge of leasehold, shared ownership and freehold tenure types AAT minimum, with study support if you want to push on to CIMA or ACCA. Already part-qualified or qualified? Even better - but they're buying the service charge knowledge first, the letters after your name second. Strong Excel and the ability to handle large data sets The package Worth reading the whole list - this is one of the more generous benefits packages you are likely to see: Salary - £38,000 35 hour working week A Defined Benefit pension scheme (7.5% colleague contribution). Only around 4% of DB schemes in the UK are still open to new members. As a finance person, you'll know exactly what that's worth - or there's a 4% matched DC scheme if you prefer 28 days' holiday + bank holidays, rising to 33 with service Your birthday off - every year, on top of everything else 10 extra paid medical days for treatment relating to serious illness, fertility, menopause, gender reassignment and similar - without needing to make the time back Life assurance at 3x your salary Health Cash Plan - claim back on dental, optical, physio, prescriptions, consultations and more Enhanced family leave : 6 weeks full pay then 20 weeks at 50% + SMP for maternity/adoption/shared parental; 2 weeks full pay paternity Buy up to 2 extra weeks' leave; sell up to 3 days back Online GP, gym discounts, cycle-to-work, discounted eye tests, flu jab contribution 24/7 Employee Assistance Programme including counselling, legal and financial support Hardship fund for unexpected costs A paid volunteering day each year Lifestyle savings platform, salary sacrifice for home tech and car leasing (including EVs, hybrids and pre-loved) A genuine learning culture, qualified internal coaches, and an organisation that invests in people developing - not just delivering What this isn't If you want a bustling office and a desk you sit at every day, they can still provide that - but you'd need to be close to one of their hubs mentioned above for it to make good commuting sense for you. If you want the autonomy to get your head down on the technical work, run your patch properly, and reclaim the commute time - let's have a conversation.

Temporary Letting Officer job in Telford offering an immediate start Temporary Letting Officer - Telford Based in Telford, offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company You will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community. This temporary role is based in Telford and offers an immediate start for an experienced administrator or housing professional looking to make a meaningful impact. Your new role As a Temporary Letting Officer, you will support the delivery of an efficient and customer-centric lettings service. You will manage tenancy enquiries, provide frontline communication support, and ensure all administrative processes are completed accurately.Key responsibilities include: Excellent customer service skills to manage a busy email inbox and phone line. Excellent record-keeping skills and strong attention to detail. Experience using SharePoint and Microsoft packages such as Outlook. Excellent organisational skills. Your day-to-day duties will include: Managing emails within the lettings inbox and covering incoming phone lines. Dealing with allocation and termination of tenancy queries. Saving documents to the appropriate folders and maintaining accurate records. Processing tenancy terminations in the housing system. Advertising available properties on the choice-based lettings system. Potential development to support property allocations as experience grows. What you'll need to succeed Experience within housing, lettings, or a busy administrative environment. Strong communication skills with the ability to handle sensitive enquiries. Confidence using IT systems, including SharePoint. High levels of accuracy and strong organisational skills. A proactive approach and commitment to excellent customer service. What you'll get in return Competitive hourly rate of £14.00 - £16.00 per hour, dependent on experience. Weekly pay through Hays. Ongoing support from a dedicated recruitment consultant. Opportunity to gain valuable experience within the housing sector. Potential for extension based on service needs. #

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing Delivering a high-quality housing management service across a patch of properties Managing tenancy and estate management issues, ensuring residents receive an effective and customer-focused service Carrying out regular estate and block inspections, identifying repairs, health & safety concerns and environmental issues Managing anti-social behaviour cases, safeguarding concerns, fly-tipping and tenancy breaches Supporting void and lettings processes to minimise turnaround times and maximise occupancy Working proactively to improve income collection and reduce rent arrears Investigating tenancy issues and preparing documentation for legal action and court where required Building strong relationships with residents, resident associations, local authorities and external partners Supporting vulnerable residents and signposting to relevant support agencies where appropriate Ensuring residents are actively engaged in decisions affecting their communities Maintaining accurate records and updating housing management systems Working collaboratively with internal teams, contractors and multi-agency partners to deliver excellent housing services What You Will Need Experience working within housing management or a similar customer-facing housing role Good understanding of housing legislation, tenancy management and landlord responsibilities Experience handling ASB, tenancy breaches and resident complaints Strong communication and customer service skills Ability to manage a varied workload and work independently Experience supporting vulnerable residents and working with partner agencies Strong IT and case management skills Full UK driving licence and access to a vehicle