Workshop Supervisor - Fleet Management The company is a national leader in providing first class transport solutions. This Workshop Manager role is critical to the smooth functioning of a busy service/ Aftersales operation Your remit will be to oversee the day-to-day activity of the workshop ensuring that Jobs are allocated via a card system to the highly trained Vehicle Engineers. Typically your workshop will be responsible for; Routine (and preventative) maintenance MOT preparation Scheduled servicing to DVSA standards 6 (or 8) weekly inspections Correction of running defects Chassis and fabrication work Hydraulics and pneumatics Improvement of vehicle standards Electrical and wiring inspections and corrections What are critical facets to the role are that you have very good people skills. You will be liaising with internal and external Stakeholders, sometime in a high pressured environment, so a cool head is required at all times, The type of vehicles worked on range from heavy goods vehicles (HGV s), road tankers, MOD, GSE, gritters, RCV s Refuge vehicles and road sweepers. The Fitters under your guidance are highly skilled. They will be looking after a mix of Diesel, hybrid and fully electric vehicles, it is therefore important that you are up to date with modern vehicle technologies Making sure that the work has been carried to the correct specifications and within the time frames. Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK. If you are actively looking for a new job, but are not a Technician by trade, we are still eager to hear from you and we ll assist you in finding the next step in your career. Workshop, Depot, Site, Supervisor, Chargehand, Controller, Manager, HGV, heavy goods vehicle, commercial vehicle, RCV, refuse collection vehicle, tipper, sweeper, gritter, mechanic, vehicle engineer, vehicle technician, fitter.
May 16, 2026
Full time
Workshop Supervisor - Fleet Management The company is a national leader in providing first class transport solutions. This Workshop Manager role is critical to the smooth functioning of a busy service/ Aftersales operation Your remit will be to oversee the day-to-day activity of the workshop ensuring that Jobs are allocated via a card system to the highly trained Vehicle Engineers. Typically your workshop will be responsible for; Routine (and preventative) maintenance MOT preparation Scheduled servicing to DVSA standards 6 (or 8) weekly inspections Correction of running defects Chassis and fabrication work Hydraulics and pneumatics Improvement of vehicle standards Electrical and wiring inspections and corrections What are critical facets to the role are that you have very good people skills. You will be liaising with internal and external Stakeholders, sometime in a high pressured environment, so a cool head is required at all times, The type of vehicles worked on range from heavy goods vehicles (HGV s), road tankers, MOD, GSE, gritters, RCV s Refuge vehicles and road sweepers. The Fitters under your guidance are highly skilled. They will be looking after a mix of Diesel, hybrid and fully electric vehicles, it is therefore important that you are up to date with modern vehicle technologies Making sure that the work has been carried to the correct specifications and within the time frames. Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK. If you are actively looking for a new job, but are not a Technician by trade, we are still eager to hear from you and we ll assist you in finding the next step in your career. Workshop, Depot, Site, Supervisor, Chargehand, Controller, Manager, HGV, heavy goods vehicle, commercial vehicle, RCV, refuse collection vehicle, tipper, sweeper, gritter, mechanic, vehicle engineer, vehicle technician, fitter.
About the role Mercedes-Benz of Bristol is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 16, 2026
Full time
About the role Mercedes-Benz of Bristol is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We have an exciting opportunity for a Aftersales Manager based in Biggleswade for one of our clients on a Full time permanent basis. This role requires a NVQ Level 3 in Plant Engineering or equivalent in a relevant industry. Summary of the Aftersales Manager role Salary: Up to £62,000 Location: Biggleswade Type of Contract: Permanent Hours: 40 per week (8-4.30/8.30-5pm) Responsibilities of the Aftersales Manager Lead the daily operations of the depot, ensuring strict adherence to Health & Safety regulations Monitor and maintain utilisation and work in progress targets Liaise with the administration team and Aftersales Supervisor to support accurate and prompt invoicing Offer advanced technical support to field service engineers and customers Ensure all aftersales administration is handled accurately and promptly Drive revenue growth and regularly review profit and loss statements Team Management and conduct team meetings Ensure engineers receive the necessary training Act as the main point of escalation for resolving customer complaints or issues Requirements for a successful Aftersales Manager NVQ Level 3 in Plant Engineering or equivalent within a relevant sector Ability to demonstrate effective leadership skills Ability to articulate highly developed customer service skills Excellent communication skills Ability to use own initiative Willingness and flexibility to travel across the UK, Ireland, and overseas as required by the business About Allstaff Recruitment We're an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. Check out for our latest vacancies in your area and follow us on , and . Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can't respond to everyone directly. If you don't hear from us within seven days, please assume you have not been successful this time.
May 16, 2026
Full time
We have an exciting opportunity for a Aftersales Manager based in Biggleswade for one of our clients on a Full time permanent basis. This role requires a NVQ Level 3 in Plant Engineering or equivalent in a relevant industry. Summary of the Aftersales Manager role Salary: Up to £62,000 Location: Biggleswade Type of Contract: Permanent Hours: 40 per week (8-4.30/8.30-5pm) Responsibilities of the Aftersales Manager Lead the daily operations of the depot, ensuring strict adherence to Health & Safety regulations Monitor and maintain utilisation and work in progress targets Liaise with the administration team and Aftersales Supervisor to support accurate and prompt invoicing Offer advanced technical support to field service engineers and customers Ensure all aftersales administration is handled accurately and promptly Drive revenue growth and regularly review profit and loss statements Team Management and conduct team meetings Ensure engineers receive the necessary training Act as the main point of escalation for resolving customer complaints or issues Requirements for a successful Aftersales Manager NVQ Level 3 in Plant Engineering or equivalent within a relevant sector Ability to demonstrate effective leadership skills Ability to articulate highly developed customer service skills Excellent communication skills Ability to use own initiative Willingness and flexibility to travel across the UK, Ireland, and overseas as required by the business About Allstaff Recruitment We're an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. Check out for our latest vacancies in your area and follow us on , and . Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can't respond to everyone directly. If you don't hear from us within seven days, please assume you have not been successful this time.
Accounts Assistant Ferndown (Dorset) Full Time Monday to Friday 28,000 to 29,000 p/annum subject to experience. We are looking to recruit a Accounts Assistant for a Family owned and run company based in the Ferndown (Dorset) area. The role This is an exciting opportunity for an experienced candidate looking for the next step in their accountancy career. You will join a small, supportive finance team based at our head office in Ferndown completing a range of accounting and finance tasks. There are also opportunities to visit and work at our sites in Andover, Shaftesbury and The New Forest as part of the role. What will the role involve? Bank, cashbook and daybook reconciliations Preparing supplier payment runs Processing company credit card transactions and reconciliations Processing sales and purchase invoices Reconciling customer and supplier accounts Vehicle tax administration and document management Assisting with credit control and debt collection Supporting the preparation of management accounts and month-end process Assisting with year-end audit preparation and queries Providing general administrative support to the finance team, including data entry, scanning, filing, and managing incoming and outgoing correspondence. Competencies and experience required Minimum 2 years' experience in a similar finance or accounts role Ideally at least AAT Level 2 qualified or currently studying towards AAT qualification Good understanding of basic accounting principles and bookkeeping processes Motor trade / vehicle industry experience preferred but not essential Proficient Microsoft Excel user Previous experience using Sage 50 Accounts preferred Strong attention to detail with a high level of accuracy Strong organisational skills with the ability to prioritise workload and meet deadlines Good communication skills when dealing with colleagues, customers and suppliers Onsite working Full Clean UK Drivers Licence Candidates must be eligible to work in the UK without restriction. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
May 16, 2026
Full time
Accounts Assistant Ferndown (Dorset) Full Time Monday to Friday 28,000 to 29,000 p/annum subject to experience. We are looking to recruit a Accounts Assistant for a Family owned and run company based in the Ferndown (Dorset) area. The role This is an exciting opportunity for an experienced candidate looking for the next step in their accountancy career. You will join a small, supportive finance team based at our head office in Ferndown completing a range of accounting and finance tasks. There are also opportunities to visit and work at our sites in Andover, Shaftesbury and The New Forest as part of the role. What will the role involve? Bank, cashbook and daybook reconciliations Preparing supplier payment runs Processing company credit card transactions and reconciliations Processing sales and purchase invoices Reconciling customer and supplier accounts Vehicle tax administration and document management Assisting with credit control and debt collection Supporting the preparation of management accounts and month-end process Assisting with year-end audit preparation and queries Providing general administrative support to the finance team, including data entry, scanning, filing, and managing incoming and outgoing correspondence. Competencies and experience required Minimum 2 years' experience in a similar finance or accounts role Ideally at least AAT Level 2 qualified or currently studying towards AAT qualification Good understanding of basic accounting principles and bookkeeping processes Motor trade / vehicle industry experience preferred but not essential Proficient Microsoft Excel user Previous experience using Sage 50 Accounts preferred Strong attention to detail with a high level of accuracy Strong organisational skills with the ability to prioritise workload and meet deadlines Good communication skills when dealing with colleagues, customers and suppliers Onsite working Full Clean UK Drivers Licence Candidates must be eligible to work in the UK without restriction. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
May 15, 2026
Full time
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: 30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: 30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to 300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: 30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: 30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to 300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Field Sales Executive (Plant Machinery) 42,000 - 47,000 + 65,000 OTE + Car Allowance + Progression + Training + Company Benefits Norfolk Are you an Area Sales Manager or Business Development professional with experience selling machinery, construction, plant, or technical equipment, looking to join a growing business where you can directly influence growth and maximise your earnings through uncapped commission? Do you want a field-based role where you'll manage key customer relationships, develop new business opportunities, and work closely with OEM suppliers and internal teams to deliver tailored equipment solutions across your region? This ambitious and growing machinery solutions business specialises in equipment sales, hire, servicing, and aftersales support across multiple industries. Due to continued expansion, they are now looking to recruit an Area Sales Manager to drive regional growth, increase machine population, and deliver high levels of customer service. In this role, you will manage the full sales cycle from initial enquiry through to delivery and aftersales support. You will be responsible for territory planning, CRM forecasting, customer demonstrations, and identifying new business opportunities, while building long-term relationships with customers and suppliers. This role would suit someone with sales experience within machinery, engineering, construction, plant, or equipment sectors looking for a long-term opportunity with strong earning potential and progression. The Role: Manage and grow equipment sales and hire opportunities across the region Build strong customer, supplier, and OEM relationships Conduct product demonstrations and customer visits Manage sales processes including quotations, delivery, installation, and warranty coordination Maintain accurate CRM records, forecasts, and pipeline reporting Identify and secure new business opportunities The Person: Sales experience within machinery, engineering, construction, plant, or equipment sectors Full UK Driving Licence Reference: BBBH25079 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept our Privacy Policy and consent to the processing of your data in line with GDPR.
May 15, 2026
Full time
Field Sales Executive (Plant Machinery) 42,000 - 47,000 + 65,000 OTE + Car Allowance + Progression + Training + Company Benefits Norfolk Are you an Area Sales Manager or Business Development professional with experience selling machinery, construction, plant, or technical equipment, looking to join a growing business where you can directly influence growth and maximise your earnings through uncapped commission? Do you want a field-based role where you'll manage key customer relationships, develop new business opportunities, and work closely with OEM suppliers and internal teams to deliver tailored equipment solutions across your region? This ambitious and growing machinery solutions business specialises in equipment sales, hire, servicing, and aftersales support across multiple industries. Due to continued expansion, they are now looking to recruit an Area Sales Manager to drive regional growth, increase machine population, and deliver high levels of customer service. In this role, you will manage the full sales cycle from initial enquiry through to delivery and aftersales support. You will be responsible for territory planning, CRM forecasting, customer demonstrations, and identifying new business opportunities, while building long-term relationships with customers and suppliers. This role would suit someone with sales experience within machinery, engineering, construction, plant, or equipment sectors looking for a long-term opportunity with strong earning potential and progression. The Role: Manage and grow equipment sales and hire opportunities across the region Build strong customer, supplier, and OEM relationships Conduct product demonstrations and customer visits Manage sales processes including quotations, delivery, installation, and warranty coordination Maintain accurate CRM records, forecasts, and pipeline reporting Identify and secure new business opportunities The Person: Sales experience within machinery, engineering, construction, plant, or equipment sectors Full UK Driving Licence Reference: BBBH25079 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept our Privacy Policy and consent to the processing of your data in line with GDPR.
Motorhome Rental Manager Hampshire Up to £35,000 per annum We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire. Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development. The Role As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return. This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach - particularly during the busy summer season. Key Responsibilities Manage customer enquiries, bookings, and vehicle handovers/returns Maintain booking systems and ensure accurate record keeping Deliver exceptional customer service throughout the rental journey Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination Manage and support a team of cleaners and valeters Handle customer issues professionally and efficiently Take responsibility for out-of-hours customer support on a rota basis Manage staff rotas and holiday planning Support other areas of the business during quieter periods, including administration, maintenance, or marketing Ensure compliance with Health & Safety procedures and company standards About You Strong organisational skills with the ability to manage multiple priorities Previous experience within the leisure, holiday, rental, or hospitality industry Excellent attention to detail and problem-solving ability Customer-focused with a friendly, professional, and solutions-driven approach Calm under pressure, particularly during peak trading periods Flexible team player willing to support the wider business when required Strong IT skills and confidence using booking systems Full UK driving licence required What's on Offer Competitive salary of up to £35,000 per annum Industry-leading benefits package Access to employee perks and discount platform Holiday discounts Increased annual leave with length of service Career progression opportunities Free on-site parking 40 hours per week 5 days out of 7, including weekends and bank holidays on a rota basis Why Apply? This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
May 15, 2026
Full time
Motorhome Rental Manager Hampshire Up to £35,000 per annum We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire. Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development. The Role As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return. This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach - particularly during the busy summer season. Key Responsibilities Manage customer enquiries, bookings, and vehicle handovers/returns Maintain booking systems and ensure accurate record keeping Deliver exceptional customer service throughout the rental journey Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination Manage and support a team of cleaners and valeters Handle customer issues professionally and efficiently Take responsibility for out-of-hours customer support on a rota basis Manage staff rotas and holiday planning Support other areas of the business during quieter periods, including administration, maintenance, or marketing Ensure compliance with Health & Safety procedures and company standards About You Strong organisational skills with the ability to manage multiple priorities Previous experience within the leisure, holiday, rental, or hospitality industry Excellent attention to detail and problem-solving ability Customer-focused with a friendly, professional, and solutions-driven approach Calm under pressure, particularly during peak trading periods Flexible team player willing to support the wider business when required Strong IT skills and confidence using booking systems Full UK driving licence required What's on Offer Competitive salary of up to £35,000 per annum Industry-leading benefits package Access to employee perks and discount platform Holiday discounts Increased annual leave with length of service Career progression opportunities Free on-site parking 40 hours per week 5 days out of 7, including weekends and bank holidays on a rota basis Why Apply? This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Executive Network Group
Northampton, Northamptonshire
Job Title: Service Manager Location: Northamptonshire Salary: c 50,000 Basic, Company Car, Phone & Laptop, Company Pension Scheme, 23 Days Holiday, Death in Service Benefit, Training Provided. Job Description: An exciting opportunity has arisen to join a highly respected construction machinery business based in Northamptonshire. This is a company known for its strong reputation, premium product partnerships, and customer-first culture. With continued investment in people, technology, and service excellence, they are looking for an experienced and driven Service Manager to lead and develop their aftersales operation. As Service Manager, you will take ownership of the day-to-day running of the service department, overseeing engineers, support staff, customer relationships, and departmental performance. Responsibilities of the Role: Leading and managing workshop engineers, mobile service engineers, and office-based staff Coordinating workloads and prioritising repairs effectively Driving service department performance and utilisation Building strong customer relationships and developing new business opportunities Monitoring KPIs, financial performance, and departmental profitability Managing health & safety compliance and team development Collaborating closely with senior leadership and internal departments Requirements of the Role: Previous experience in a Service Manager, Workshop Manager, or Engineering Manager role Excellent communication and customer service skills Commercial awareness with an understanding of profitability and performance Experience within plant, agricultural, construction, materials handling, or related heavy equipment sectors would be highly advantageous. Hold a UK Driving Licence If you are someone who fits the above requirements and would like to find out more about this opportunity, please speak to Zoe Mansfield at Elite Consultancy - (phone number removed) - (url removed)
May 15, 2026
Full time
Job Title: Service Manager Location: Northamptonshire Salary: c 50,000 Basic, Company Car, Phone & Laptop, Company Pension Scheme, 23 Days Holiday, Death in Service Benefit, Training Provided. Job Description: An exciting opportunity has arisen to join a highly respected construction machinery business based in Northamptonshire. This is a company known for its strong reputation, premium product partnerships, and customer-first culture. With continued investment in people, technology, and service excellence, they are looking for an experienced and driven Service Manager to lead and develop their aftersales operation. As Service Manager, you will take ownership of the day-to-day running of the service department, overseeing engineers, support staff, customer relationships, and departmental performance. Responsibilities of the Role: Leading and managing workshop engineers, mobile service engineers, and office-based staff Coordinating workloads and prioritising repairs effectively Driving service department performance and utilisation Building strong customer relationships and developing new business opportunities Monitoring KPIs, financial performance, and departmental profitability Managing health & safety compliance and team development Collaborating closely with senior leadership and internal departments Requirements of the Role: Previous experience in a Service Manager, Workshop Manager, or Engineering Manager role Excellent communication and customer service skills Commercial awareness with an understanding of profitability and performance Experience within plant, agricultural, construction, materials handling, or related heavy equipment sectors would be highly advantageous. Hold a UK Driving Licence If you are someone who fits the above requirements and would like to find out more about this opportunity, please speak to Zoe Mansfield at Elite Consultancy - (phone number removed) - (url removed)
Motorcycle Sales Executive - Cheltenham Salary: Basic salary plus a bonus providing 45,000+ uncapped annual on-target earnings. Hours: 45-hour 5-day week (Monday to Saturday with a guaranteed day off in the week). Benefits: Use of company demo motorcycles, enhanced holiday allowance, access to an online rewards platform for multiple retailers, and staff purchase discounts on bikes, parts, servicing, and clothing, amongst others. A rare and not-to-miss opportunity has become available for a New/Used Motorcycle Sales Executive at our client's franchise-approved motorcycle dealership in Cheltenham. Reporting to the Sales Manager and working with a close-knit sales team, as a New/Used Motorcycle Sales Executive, you will be required to sell new and used motorcycles, add-ons, finance and insurance products and warranties to reach and exceed targets. You will be required to keep customers informed of delivery progress and advise customers of any delays that may occur. You will be required to resolve any queries which may arise and collect payment from customers before releasing the bike. You must explain warranties, service arrangements, introduce the customer to the Aftersales/Clothing/Accessories Department where possible and demonstrate bike features and offer any other support that may be required. Previous or present experience in automotive vehicle sales, ideally with motorcycles, would be highly desirable, but our client is very open to considering individuals with strong sales/customer service experience outside the motor trade. What is important for our client is a passion for all things two wheels and especially the product you work with, strong communication skills with the ability to build excellent relationships, a proactive, results-driven attitude, and a customer-centric mindset. A UK motorcycle licence with minimal points is also desirable, but is non-essential. So if you're looking to undertake a new challenge in the bike sales, then we want to talk to YOU! What's in it for you? For your hard work as a New/Used Motorcycle Sales Executive, our client is offering: Starting basic salary of 21,000 per annum, pending experience. An uncapped and realistic on-target-earning of up to 45,000+ per annum, subject to sales performance. Access to company demo motorcycles. 22 days annual holiday allowance plus 8 bank holidays (any bank holidays worked, you gain a day off in lieu to compensate for it). Full manufacturer-approved training. Various company benefits, including staff purchase discounts for bikes, parts, servicing, and clothing, life assurance, access to an online rewards platform for multiple retailers, company competitions, and shared parental leave, amongst others. Rare opportunity to work with an iconic heritage motorcycle brand. 45-hour 5-day week (Monday to Saturday with a guaranteed day off in the week). Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 15, 2026
Full time
Motorcycle Sales Executive - Cheltenham Salary: Basic salary plus a bonus providing 45,000+ uncapped annual on-target earnings. Hours: 45-hour 5-day week (Monday to Saturday with a guaranteed day off in the week). Benefits: Use of company demo motorcycles, enhanced holiday allowance, access to an online rewards platform for multiple retailers, and staff purchase discounts on bikes, parts, servicing, and clothing, amongst others. A rare and not-to-miss opportunity has become available for a New/Used Motorcycle Sales Executive at our client's franchise-approved motorcycle dealership in Cheltenham. Reporting to the Sales Manager and working with a close-knit sales team, as a New/Used Motorcycle Sales Executive, you will be required to sell new and used motorcycles, add-ons, finance and insurance products and warranties to reach and exceed targets. You will be required to keep customers informed of delivery progress and advise customers of any delays that may occur. You will be required to resolve any queries which may arise and collect payment from customers before releasing the bike. You must explain warranties, service arrangements, introduce the customer to the Aftersales/Clothing/Accessories Department where possible and demonstrate bike features and offer any other support that may be required. Previous or present experience in automotive vehicle sales, ideally with motorcycles, would be highly desirable, but our client is very open to considering individuals with strong sales/customer service experience outside the motor trade. What is important for our client is a passion for all things two wheels and especially the product you work with, strong communication skills with the ability to build excellent relationships, a proactive, results-driven attitude, and a customer-centric mindset. A UK motorcycle licence with minimal points is also desirable, but is non-essential. So if you're looking to undertake a new challenge in the bike sales, then we want to talk to YOU! What's in it for you? For your hard work as a New/Used Motorcycle Sales Executive, our client is offering: Starting basic salary of 21,000 per annum, pending experience. An uncapped and realistic on-target-earning of up to 45,000+ per annum, subject to sales performance. Access to company demo motorcycles. 22 days annual holiday allowance plus 8 bank holidays (any bank holidays worked, you gain a day off in lieu to compensate for it). Full manufacturer-approved training. Various company benefits, including staff purchase discounts for bikes, parts, servicing, and clothing, life assurance, access to an online rewards platform for multiple retailers, company competitions, and shared parental leave, amongst others. Rare opportunity to work with an iconic heritage motorcycle brand. 45-hour 5-day week (Monday to Saturday with a guaranteed day off in the week). Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Retail Manager Contract - until January 2027. Payrate - £23.17 per hour Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust.
May 15, 2026
Full time
Retail Manager Contract - until January 2027. Payrate - £23.17 per hour Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust.
Quality & Aftersales Manager We are looking for an experienced Quality & Aftersales Manager to join an established family-owned business in Leeds. Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. The Quality & Aftersales Manager is responsible for ensuring that products and services meet esta click apply for full job details
May 15, 2026
Full time
Quality & Aftersales Manager We are looking for an experienced Quality & Aftersales Manager to join an established family-owned business in Leeds. Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. The Quality & Aftersales Manager is responsible for ensuring that products and services meet esta click apply for full job details
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: £30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: £30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to £300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: £30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: £30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to £300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our Service Controllers provide top-level customer service, working within a busy Service Department, dealing with our customers across the UK which are made up of garages, tyre shops, body shops and MOT stations. They are outstanding communicators, who work as part of a dedicated customer service team to ensure all jobs are progressed in a prompt and timely manner, to match the premium equipment being supplied. If you are a good communicator and enjoy the idea of planning and working together with our external sales team and engineers to ensure a smooth-running pre-installation and Aftersales Department, then this is a great career opportunity! Purpose of the Post To schedule service work for our engineers ensuring the customer is informed all the way through to completion. A knowledge of garage equipment would be an advantage. Responsibilities Answering incoming calls, taking messages, and re-directing calls as required Nationwide scheduling of installations and service work for engineers Liaising with our Spares Department to ensure parts are in stock before arranging service work Liaising with our engineers to ensure jobs will be carried out within the time frame. Reporting any issues with the jobs to your line manager Contacting customers with expected visit dates Skills required Excellent telephone manner Basic knowledge of Microsoft Office Basic knowledge of Sage 200 accounts UK Driving licence An ability to prioritise and balance multiple workloads Customer Service experience would be desired but is not essential as full training will be given. Job Type: Full-time Benefits: Company pension Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Store discount Experience: Customer service: 1 year (preferred) Work Location: In person
May 15, 2026
Full time
Our Service Controllers provide top-level customer service, working within a busy Service Department, dealing with our customers across the UK which are made up of garages, tyre shops, body shops and MOT stations. They are outstanding communicators, who work as part of a dedicated customer service team to ensure all jobs are progressed in a prompt and timely manner, to match the premium equipment being supplied. If you are a good communicator and enjoy the idea of planning and working together with our external sales team and engineers to ensure a smooth-running pre-installation and Aftersales Department, then this is a great career opportunity! Purpose of the Post To schedule service work for our engineers ensuring the customer is informed all the way through to completion. A knowledge of garage equipment would be an advantage. Responsibilities Answering incoming calls, taking messages, and re-directing calls as required Nationwide scheduling of installations and service work for engineers Liaising with our Spares Department to ensure parts are in stock before arranging service work Liaising with our engineers to ensure jobs will be carried out within the time frame. Reporting any issues with the jobs to your line manager Contacting customers with expected visit dates Skills required Excellent telephone manner Basic knowledge of Microsoft Office Basic knowledge of Sage 200 accounts UK Driving licence An ability to prioritise and balance multiple workloads Customer Service experience would be desired but is not essential as full training will be given. Job Type: Full-time Benefits: Company pension Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Store discount Experience: Customer service: 1 year (preferred) Work Location: In person
Futures are looking to appoint an experienced Quality Manager to lead quality assurance, customer support, and continuous improvement activities within a manufacturing environment. This role is responsible for ensuring products and services meet established quality standards while delivering an exceptional aftersales experience for customers. Key Responsibilities Develop, implement, and maintain quality and business management systems and procedures. Lead internal and external audits, ensuring compliance with ISO standards and industry regulations. Analyse quality data, identify root causes, and drive corrective and preventive actions to improve operational performance. Manage customer complaints, warranty claims, and aftersales support cases from initial enquiry through to final resolution. Act as the main point of contact for customers regarding technical aftersales enquiries and complaint handling. Coordinate cross-functional investigations and ensure effective communication with customers throughout the resolution process. Monitor and report key aftersales and quality performance metrics. Drive continuous improvement initiatives to enhance efficiency, reduce defects, and improve customer satisfaction. Attend customer and site meetings as required. Skills & Experience Proven leadership and management experience within a quality, aftersales, or customer support function in a manufacturing environment. Strong knowledge of quality management systems and continuous improvement methodologies such as Six Sigma, Lean Management, or TQM. Expertise in ISO standards, audits, compliance, and corrective action processes. Excellent communication and stakeholder management skills, with the ability to liaise confidently with customers and internal teams. Strong analytical and problem-solving abilities with a hands-on approach. Experience within electrical engineering, power distribution, heavy industrial manufacturing, or a similar technical engineering environment would be highly advantageous. Experience using ERP/MRP systems is desirable. Ability to manage multiple priorities and work effectively to strict deadlines. Full UK driving licence required
May 15, 2026
Full time
Futures are looking to appoint an experienced Quality Manager to lead quality assurance, customer support, and continuous improvement activities within a manufacturing environment. This role is responsible for ensuring products and services meet established quality standards while delivering an exceptional aftersales experience for customers. Key Responsibilities Develop, implement, and maintain quality and business management systems and procedures. Lead internal and external audits, ensuring compliance with ISO standards and industry regulations. Analyse quality data, identify root causes, and drive corrective and preventive actions to improve operational performance. Manage customer complaints, warranty claims, and aftersales support cases from initial enquiry through to final resolution. Act as the main point of contact for customers regarding technical aftersales enquiries and complaint handling. Coordinate cross-functional investigations and ensure effective communication with customers throughout the resolution process. Monitor and report key aftersales and quality performance metrics. Drive continuous improvement initiatives to enhance efficiency, reduce defects, and improve customer satisfaction. Attend customer and site meetings as required. Skills & Experience Proven leadership and management experience within a quality, aftersales, or customer support function in a manufacturing environment. Strong knowledge of quality management systems and continuous improvement methodologies such as Six Sigma, Lean Management, or TQM. Expertise in ISO standards, audits, compliance, and corrective action processes. Excellent communication and stakeholder management skills, with the ability to liaise confidently with customers and internal teams. Strong analytical and problem-solving abilities with a hands-on approach. Experience within electrical engineering, power distribution, heavy industrial manufacturing, or a similar technical engineering environment would be highly advantageous. Experience using ERP/MRP systems is desirable. Ability to manage multiple priorities and work effectively to strict deadlines. Full UK driving licence required
Accountant (Car Dealership) Oxford, Oxfordshire 45,000 - 50,000 (DOE) + Company Car Monday to Friday (On-site) We are currently recruiting for an experienced and driven Accountant to join a well-established motor group based in Oxford. This is a key role within the business, offering the opportunity to work closely with senior leadership and play a vital part in driving financial performance across the dealership. The Role As Dealership Accountant, you will take full responsibility for the financial management of the site, ensuring accurate reporting, strong controls, and insightful analysis to support business growth. Key Responsibilities Prepare group accounts and contribute to monthly management meetings Oversee all financial transactions across the dealership Manage debtor control and reporting Monitor and report on working capital Oversee vehicle stock funding Perform balance sheet reconciliations Produce forecasts, budgets, and financial reports Prepare dealership comparison and performance reports Submit composite reports in line with manufacturer requirements Lead and manage Sales Administration and Accounts teams About You Previous experience as an Accountant within a franchised motor dealership Strong understanding of the retail automotive sector Experience managing accounts across multi-site operations (desirable) Proactive and commercially aware, with a passion for supporting business growth Strong leadership and team management skills Excellent attention to detail with the ability to meet deadlines Confident decision-maker with the ability to implement robust financial controls What's on Offer Competitive salary ( 45,000 - 50,000 DOE) Company car Stable, Monday to Friday working pattern Opportunity to join a growing and successful motor group Key leadership role with real influence on business performance Why Apply? This is a fantastic opportunity for an experienced automotive accountant to step into a senior, business-critical role where your expertise will directly contribute to the success and growth of the dealership. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
May 15, 2026
Full time
Accountant (Car Dealership) Oxford, Oxfordshire 45,000 - 50,000 (DOE) + Company Car Monday to Friday (On-site) We are currently recruiting for an experienced and driven Accountant to join a well-established motor group based in Oxford. This is a key role within the business, offering the opportunity to work closely with senior leadership and play a vital part in driving financial performance across the dealership. The Role As Dealership Accountant, you will take full responsibility for the financial management of the site, ensuring accurate reporting, strong controls, and insightful analysis to support business growth. Key Responsibilities Prepare group accounts and contribute to monthly management meetings Oversee all financial transactions across the dealership Manage debtor control and reporting Monitor and report on working capital Oversee vehicle stock funding Perform balance sheet reconciliations Produce forecasts, budgets, and financial reports Prepare dealership comparison and performance reports Submit composite reports in line with manufacturer requirements Lead and manage Sales Administration and Accounts teams About You Previous experience as an Accountant within a franchised motor dealership Strong understanding of the retail automotive sector Experience managing accounts across multi-site operations (desirable) Proactive and commercially aware, with a passion for supporting business growth Strong leadership and team management skills Excellent attention to detail with the ability to meet deadlines Confident decision-maker with the ability to implement robust financial controls What's on Offer Competitive salary ( 45,000 - 50,000 DOE) Company car Stable, Monday to Friday working pattern Opportunity to join a growing and successful motor group Key leadership role with real influence on business performance Why Apply? This is a fantastic opportunity for an experienced automotive accountant to step into a senior, business-critical role where your expertise will directly contribute to the success and growth of the dealership. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Business Development Manager Wales Full-Time Permanent We are currently partnering with a fast-growing renewable energy business to recruit a Business Development Manager to drive growth across the Wales region. This is an exciting opportunity to join a business operating within one of the UK's fastest-growing sectors, supplying renewable energy solutions to a rapidly expanding customer base. The role would suit an ambitious and commercially driven sales professional looking to join a company with strong growth plans and genuine long-term career prospects. The Company Our client is a rapidly expanding business within the renewable energy sector , supplying a broad range of products and solutions to installers, contractors, and trade customers. With continued investment and increasing market demand, they are growing their regional sales teams to support expansion across the UK. The Role As Business Development Manager, you will take ownership of developing sales opportunities across Wales, building strong customer relationships while driving sustainable revenue growth. This is a field-based role combining new business development, account management, and strategic sales activity . Key responsibilities include: Developing and executing a regional growth strategy Identifying and targeting new customers and market opportunities Building strong relationships with installers, contractors, and trade partners Conducting customer meetings and presenting product solutions Managing the sales process from initial enquiry through to order completion Providing ongoing account management and aftersales support Maintaining accurate pipeline and customer records via CRM systems Working closely with internal sales and marketing teams to support growth objectives Monitoring market trends and competitor activity within the renewable sector The Candidate We are looking for a proactive and ambitious sales professional with experience in business development or technical sales. Essential: Proven experience in business development, sales, or account management Background in renewable energy, electrical wholesale, or building services Strong track record of achieving sales targets Excellent communication and relationship-building skills Ability to manage your own territory and workload effectively Experience using CRM systems and Microsoft Office Full UK driving licence The Package 30,000 - 60,000 depending on experience 30% annual bonus Electric company car Pension scheme 23 days holiday + bank holidays + Christmas leave Company laptop and mobile phone Free parking Strong career progression opportunities within a rapidly growing business Career Progression This is an excellent opportunity to join a business in a significant growth phase, where strong performers will have the chance to progress into: Senior Business Development roles Regional Sales Management Strategic or Key Account positions As the company continues to expand, there will be genuine opportunity to grow alongside the business and play a key role in its long-term success. Why Apply? This is a fantastic opportunity to join a dynamic company within the booming renewable energy sector, where you can directly influence growth while developing a long-term career in a future-focused industry. WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 14, 2026
Full time
Business Development Manager Wales Full-Time Permanent We are currently partnering with a fast-growing renewable energy business to recruit a Business Development Manager to drive growth across the Wales region. This is an exciting opportunity to join a business operating within one of the UK's fastest-growing sectors, supplying renewable energy solutions to a rapidly expanding customer base. The role would suit an ambitious and commercially driven sales professional looking to join a company with strong growth plans and genuine long-term career prospects. The Company Our client is a rapidly expanding business within the renewable energy sector , supplying a broad range of products and solutions to installers, contractors, and trade customers. With continued investment and increasing market demand, they are growing their regional sales teams to support expansion across the UK. The Role As Business Development Manager, you will take ownership of developing sales opportunities across Wales, building strong customer relationships while driving sustainable revenue growth. This is a field-based role combining new business development, account management, and strategic sales activity . Key responsibilities include: Developing and executing a regional growth strategy Identifying and targeting new customers and market opportunities Building strong relationships with installers, contractors, and trade partners Conducting customer meetings and presenting product solutions Managing the sales process from initial enquiry through to order completion Providing ongoing account management and aftersales support Maintaining accurate pipeline and customer records via CRM systems Working closely with internal sales and marketing teams to support growth objectives Monitoring market trends and competitor activity within the renewable sector The Candidate We are looking for a proactive and ambitious sales professional with experience in business development or technical sales. Essential: Proven experience in business development, sales, or account management Background in renewable energy, electrical wholesale, or building services Strong track record of achieving sales targets Excellent communication and relationship-building skills Ability to manage your own territory and workload effectively Experience using CRM systems and Microsoft Office Full UK driving licence The Package 30,000 - 60,000 depending on experience 30% annual bonus Electric company car Pension scheme 23 days holiday + bank holidays + Christmas leave Company laptop and mobile phone Free parking Strong career progression opportunities within a rapidly growing business Career Progression This is an excellent opportunity to join a business in a significant growth phase, where strong performers will have the chance to progress into: Senior Business Development roles Regional Sales Management Strategic or Key Account positions As the company continues to expand, there will be genuine opportunity to grow alongside the business and play a key role in its long-term success. Why Apply? This is a fantastic opportunity to join a dynamic company within the booming renewable energy sector, where you can directly influence growth while developing a long-term career in a future-focused industry. WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Local Business Development Manager LCV / Fleet Sales Location: Renault Enfield, EN1 Salary: £35,000 pa, OTE £65,000 pa (uncapped) Hours: Monday to Friday, 8:30am 6:00pm Company car provided Join Our Fleet & Commercial Sales Team Renault Retail Group is looking for a Local Business Development Manager to join our Fleet and Light Commercial Vehicle (LCV) Sales team at Renault Enfield, based on Crown Road (EN1). This role focuses on building and developing long?term business?to?business relationships with local organisations, SMEs, and fleet operators across North London, Hertfordshire, and Essex, including the M25, A10 and M11 corridors. You ll be part of a manufacturer?owned retail group with a strong and evolving product portfolio across LCVs, passenger vehicles, hybrids, and fully electric models, offering customers flexible and competitive fleet solutions. What You ll Do In this dealership?anchored, field?based role, you ll be responsible for: Developing and maintaining relationships with local businesses, SMEs, and fleet customers Managing new and existing LCV and passenger fleet enquiries, both on?site and in the local area Promoting Renault and Dacia light commercial vehicles and fleet car solutions in a consultative, customer?focused way Working with customer fleet departments, leasing providers, and internal stakeholders to deliver tailored solutions Coordinating with vehicle conversion partners, aftersales, and parts teams to support full lifecycle customer needs Maintaining accurate records of activity, opportunities, and customer interactions Supporting repeat business through proactive follow?up and relationship management What We re Looking For We re keen to hear from candidates who can demonstrate: Experience in automotive B2B sales, fleet sales, or LCV business development A consultative approach, with the ability to understand customer needs and build trust over time Confidence engaging with a wide range of local business customers Strong organisation skills and a structured approach to managing opportunities Clear, professional communication and relationship?building skills A full UK driving licence Experience working with small to medium fleet operators, hire companies, or commercial vehicle customers would be particularly helpful. Hours & Pay Basic salary: £35,000 pa OTE: £65,000 pa, uncapped and achievable Company car provided from day one, with business mileage reimbursed in line with company policy Monday to Friday, 8:30am 6:00pm Company Benefits Access to a salary sacrifice, tax?efficient new car scheme (ECOS/ECOP) Available from £48 per month, depending on vehicle choice High?spec vehicles replaced annually Family Car Scheme, available for close family members Typically from £139 per month Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months service Vehicles replaced annually Car insurance included on both schemes 33 days annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
May 14, 2026
Full time
Local Business Development Manager LCV / Fleet Sales Location: Renault Enfield, EN1 Salary: £35,000 pa, OTE £65,000 pa (uncapped) Hours: Monday to Friday, 8:30am 6:00pm Company car provided Join Our Fleet & Commercial Sales Team Renault Retail Group is looking for a Local Business Development Manager to join our Fleet and Light Commercial Vehicle (LCV) Sales team at Renault Enfield, based on Crown Road (EN1). This role focuses on building and developing long?term business?to?business relationships with local organisations, SMEs, and fleet operators across North London, Hertfordshire, and Essex, including the M25, A10 and M11 corridors. You ll be part of a manufacturer?owned retail group with a strong and evolving product portfolio across LCVs, passenger vehicles, hybrids, and fully electric models, offering customers flexible and competitive fleet solutions. What You ll Do In this dealership?anchored, field?based role, you ll be responsible for: Developing and maintaining relationships with local businesses, SMEs, and fleet customers Managing new and existing LCV and passenger fleet enquiries, both on?site and in the local area Promoting Renault and Dacia light commercial vehicles and fleet car solutions in a consultative, customer?focused way Working with customer fleet departments, leasing providers, and internal stakeholders to deliver tailored solutions Coordinating with vehicle conversion partners, aftersales, and parts teams to support full lifecycle customer needs Maintaining accurate records of activity, opportunities, and customer interactions Supporting repeat business through proactive follow?up and relationship management What We re Looking For We re keen to hear from candidates who can demonstrate: Experience in automotive B2B sales, fleet sales, or LCV business development A consultative approach, with the ability to understand customer needs and build trust over time Confidence engaging with a wide range of local business customers Strong organisation skills and a structured approach to managing opportunities Clear, professional communication and relationship?building skills A full UK driving licence Experience working with small to medium fleet operators, hire companies, or commercial vehicle customers would be particularly helpful. Hours & Pay Basic salary: £35,000 pa OTE: £65,000 pa, uncapped and achievable Company car provided from day one, with business mileage reimbursed in line with company policy Monday to Friday, 8:30am 6:00pm Company Benefits Access to a salary sacrifice, tax?efficient new car scheme (ECOS/ECOP) Available from £48 per month, depending on vehicle choice High?spec vehicles replaced annually Family Car Scheme, available for close family members Typically from £139 per month Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months service Vehicles replaced annually Car insurance included on both schemes 33 days annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Van Sales Business Development ExecutiveReporting to the Retail Sales Manager The Business Development Executive is responsible for driving sales growth of vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Please note that previous experience in car sales is a requirement for this role. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey-from vehicle selection and specification through to funding solutions and aftersales support. Key Duties & Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers' business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product & Market Expertise Maintain expert knowledge of van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling & Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline & Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration & Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive, Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills & Experience Experience of sales within the automotive industry is essential.Experience of selling commercial vehicles is desirable.Proven Business-to-Business sales experience is essential.Ability to work independently and as part of a team in a fast-paced environment is essential.Excellent communication, negotiation, and interpersonal skills are essential.Proficiency in CRM systems and Microsoft Office Suite is desirable.A valid UK driving licence with a clean driving record is essential.
May 14, 2026
Full time
Van Sales Business Development ExecutiveReporting to the Retail Sales Manager The Business Development Executive is responsible for driving sales growth of vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Please note that previous experience in car sales is a requirement for this role. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey-from vehicle selection and specification through to funding solutions and aftersales support. Key Duties & Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers' business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product & Market Expertise Maintain expert knowledge of van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling & Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline & Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration & Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive, Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills & Experience Experience of sales within the automotive industry is essential.Experience of selling commercial vehicles is desirable.Proven Business-to-Business sales experience is essential.Ability to work independently and as part of a team in a fast-paced environment is essential.Excellent communication, negotiation, and interpersonal skills are essential.Proficiency in CRM systems and Microsoft Office Suite is desirable.A valid UK driving licence with a clean driving record is essential.
Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we re looking for in a Quality Customer Care Manager We re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
May 14, 2026
Full time
Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we re looking for in a Quality Customer Care Manager We re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
