Wallace Hind Selection LTD
Northampton, Northamptonshire
A great Sales Manager opportunity selling a range of pre-press print equipment and large format inkjet solutions to the print and print finishing markets with one of my best clients. BASIC SALARY: up to £60,000 BENEFITS: Open ended commission to earn circa £15,000 OTE Choice of Company Car 8% Pension LOCATION: Home based you will be covering and live in southern England - south of Northampton COMMUTABLE LOCATIONS: Milton Keynes, Northampton, Bedford, Oxford, Hemel Hempstead, Swindon, London JOB DESCRIPTION: Sales Manager - pre-press, inkjet solutions, capital equipment This new Sales Manager role, is a classic territory sales role covering Southern England (Northampton south) with a mix of account management 50% and business development 50% and a very realistic target. You will be working for a market leading supplier of pre-press print equipment (AOV £150,000) AND large format inkjet systems (OV from £250,000 to £2 million) selling to the print and print finishing markets. You will be working closely with the Pre Press & Ink Jet Sales Manager who will cover Northern England. PERSON SPECIFICATION: Sales Manager - pre-press, inkjet solutions, capital equipment You WILL have a proven track record of selling high value capital equipment or technical solutions to the print and print finishing markets. Ideally, you will have previous experience of selling pre-press print machinery and/or inkjet systems. Any relevant print related qualifications would be advantageous but are not essential. THE COMPANY: A very well established supplier of print capital equipment selling to the print, print finishing, graphic arts, converting and packaging markets. A genuinely nice place to work full of good people with an all for one, one for all attitude. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18512, Wallace HInd Selection
Jun 16, 2026
Full time
A great Sales Manager opportunity selling a range of pre-press print equipment and large format inkjet solutions to the print and print finishing markets with one of my best clients. BASIC SALARY: up to £60,000 BENEFITS: Open ended commission to earn circa £15,000 OTE Choice of Company Car 8% Pension LOCATION: Home based you will be covering and live in southern England - south of Northampton COMMUTABLE LOCATIONS: Milton Keynes, Northampton, Bedford, Oxford, Hemel Hempstead, Swindon, London JOB DESCRIPTION: Sales Manager - pre-press, inkjet solutions, capital equipment This new Sales Manager role, is a classic territory sales role covering Southern England (Northampton south) with a mix of account management 50% and business development 50% and a very realistic target. You will be working for a market leading supplier of pre-press print equipment (AOV £150,000) AND large format inkjet systems (OV from £250,000 to £2 million) selling to the print and print finishing markets. You will be working closely with the Pre Press & Ink Jet Sales Manager who will cover Northern England. PERSON SPECIFICATION: Sales Manager - pre-press, inkjet solutions, capital equipment You WILL have a proven track record of selling high value capital equipment or technical solutions to the print and print finishing markets. Ideally, you will have previous experience of selling pre-press print machinery and/or inkjet systems. Any relevant print related qualifications would be advantageous but are not essential. THE COMPANY: A very well established supplier of print capital equipment selling to the print, print finishing, graphic arts, converting and packaging markets. A genuinely nice place to work full of good people with an all for one, one for all attitude. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18512, Wallace HInd Selection
Senior Auditor - London (Hybrid Working) Are you an ambitious audit professional ready to take the next step in your career? A growing accountancy firm is seeking a Senior Auditor to join their expanding Mid-Market and Not-for-Profit team. With hybrid working options and clear pathways for progression, this is a great opportunity to work across diverse clients while shaping the future of a dynamic audit team. About the Role As a Senior Auditor, you will lead audit engagements across corporate and not-for-profit clients, managing the process from planning through to completion. You will liaise directly with senior finance teams, provide technical guidance, and work closely with managers and partners. This role also offers the chance to contribute to team development and wider advisory projects, offering both challenge and visibility. What You'll Be Doing Take ownership of audit engagements, overseeing planning, fieldwork, and completion while liaising with clients. Mentor and manage junior staff, supporting their development and reviewing performance. Apply technical expertise to resolve complex accounting and auditing issues. Contribute to advisory projects and team initiatives, adding value to clients. Manage priorities and workflows efficiently to deliver results on time. What We're Looking For ACA or ACCA qualified (or equivalent) with experience in audit and accounts practice. Proven track record in managing staff and leading audit engagements. Strong knowledge of accounting and auditing standards, able to address complex issues. Commercially minded, organised, and confident in building credibility with clients and colleagues. Flexible, proactive, and committed to delivering high-quality audit services. What's On Offer Competitive salary of £45,000-£50,000. Hybrid working policy - up to three days per week from home, core hours 10-4. 25 days annual leave, contributory pension scheme, Life Assurance, and family-friendly benefits. Eligibility for profit-sharing plan and recognition for overtime. Structured career development with opportunities to progress into assistant manager roles. This Senior Auditor role is based in London within a thriving accountancy environment, offering exposure to mid-market businesses, financial services, and not-for-profit clients. With hybrid flexibility and strong support for professional growth, this is an ideal opportunity to advance your career while enjoying a healthy work-life balance. Apply today or contact us confidentially to discuss your suitability for this exciting Senior Auditor opportunity.
Jun 16, 2026
Full time
Senior Auditor - London (Hybrid Working) Are you an ambitious audit professional ready to take the next step in your career? A growing accountancy firm is seeking a Senior Auditor to join their expanding Mid-Market and Not-for-Profit team. With hybrid working options and clear pathways for progression, this is a great opportunity to work across diverse clients while shaping the future of a dynamic audit team. About the Role As a Senior Auditor, you will lead audit engagements across corporate and not-for-profit clients, managing the process from planning through to completion. You will liaise directly with senior finance teams, provide technical guidance, and work closely with managers and partners. This role also offers the chance to contribute to team development and wider advisory projects, offering both challenge and visibility. What You'll Be Doing Take ownership of audit engagements, overseeing planning, fieldwork, and completion while liaising with clients. Mentor and manage junior staff, supporting their development and reviewing performance. Apply technical expertise to resolve complex accounting and auditing issues. Contribute to advisory projects and team initiatives, adding value to clients. Manage priorities and workflows efficiently to deliver results on time. What We're Looking For ACA or ACCA qualified (or equivalent) with experience in audit and accounts practice. Proven track record in managing staff and leading audit engagements. Strong knowledge of accounting and auditing standards, able to address complex issues. Commercially minded, organised, and confident in building credibility with clients and colleagues. Flexible, proactive, and committed to delivering high-quality audit services. What's On Offer Competitive salary of £45,000-£50,000. Hybrid working policy - up to three days per week from home, core hours 10-4. 25 days annual leave, contributory pension scheme, Life Assurance, and family-friendly benefits. Eligibility for profit-sharing plan and recognition for overtime. Structured career development with opportunities to progress into assistant manager roles. This Senior Auditor role is based in London within a thriving accountancy environment, offering exposure to mid-market businesses, financial services, and not-for-profit clients. With hybrid flexibility and strong support for professional growth, this is an ideal opportunity to advance your career while enjoying a healthy work-life balance. Apply today or contact us confidentially to discuss your suitability for this exciting Senior Auditor opportunity.
Senior Manager, Equity Portfolio Management Homes England National Housing Bank 59,631 - 69,548 Location: Hybrid 50/50 Our new Headquarters are in Leeds but colleagues can be based in our Leeds, Birmingham, Liverpool or Manchester office. Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will be responsible for managing a portfolio of Equity transactions for Homes England. For a senior portfolio manager, these will be larger or more complex either by purpose, nature of client or deal structure. Portfolio size will vary based on complexity with between 3 and 5 likely depending on the types of deals in the portfolio. The post will report directly to a Head of Equity, JVs and Partnerships in Portfolio Management albeit on some occasions there may be peer reporting. Line management or coaching other staff may feature. The role is to ensure that homes and funding are delivered as planned in line with the risk appetite and annual budget of the agency. The candidate will need to provide strong stewardship, managing risks and Investment Partner relationships (including C-Suite) with Partnership documentation as the core relationship document. Regular monitoring, reporting and assurance are key features. Managing and maintaining the relationship with the client is a key factor. The opportunity Responsibilities include: Ensure delivery of housing outputs and Investment delivery/ recovery in line with the credit approval and forecasts of each transaction in line with the Investments Business Plan and the annual budget. Developing strong and positive relationships with Investment Partners and the professional community and advisers. Manage the risk profile and performance of the transactions within the risk appetite of the agency and in line with the Recovery Rate of the programme. Ensure all risk reporting of transactions is timely and of high quality. Identify deterioration in risk profile at an early stage, engage positively with customers to address and ensure this is managed professionally and in line with guidance, working with Risk and Distressed Investments. Maintain and report on relevant data metrics including key commercial/ financial metrics such as NPVs, IRRs, Dividend Yields), for asset performance including portfolio composition and stewardship activity and provide strong quality assurance and reporting as required. Critical assessment of business plans and financial models providing suitable challenge to meet investment objectives and return criteria Engaging with senior management at Board and Governance Committee level Candidate profile Degree level qualification or equivalent experience of industry professional e.g. Banker, Accountant, Corporate Finance, or similar. Good experience and understanding of risk and client management of a portfolio of equity investments or loans in the real estate sector. Experience of working with underperforming transactions. Ability to review and interrogate financial models, with understanding of core investor metrics including return on investments, discounted cashflows, IRRs, income/ dividend yields, and funding structures. Strong organisational skills and ability to prioritise own workload. Excellent communication skills both verbal and written. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 8th June 2026 Right to Work in the UK is required.
Jun 16, 2026
Full time
Senior Manager, Equity Portfolio Management Homes England National Housing Bank 59,631 - 69,548 Location: Hybrid 50/50 Our new Headquarters are in Leeds but colleagues can be based in our Leeds, Birmingham, Liverpool or Manchester office. Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will be responsible for managing a portfolio of Equity transactions for Homes England. For a senior portfolio manager, these will be larger or more complex either by purpose, nature of client or deal structure. Portfolio size will vary based on complexity with between 3 and 5 likely depending on the types of deals in the portfolio. The post will report directly to a Head of Equity, JVs and Partnerships in Portfolio Management albeit on some occasions there may be peer reporting. Line management or coaching other staff may feature. The role is to ensure that homes and funding are delivered as planned in line with the risk appetite and annual budget of the agency. The candidate will need to provide strong stewardship, managing risks and Investment Partner relationships (including C-Suite) with Partnership documentation as the core relationship document. Regular monitoring, reporting and assurance are key features. Managing and maintaining the relationship with the client is a key factor. The opportunity Responsibilities include: Ensure delivery of housing outputs and Investment delivery/ recovery in line with the credit approval and forecasts of each transaction in line with the Investments Business Plan and the annual budget. Developing strong and positive relationships with Investment Partners and the professional community and advisers. Manage the risk profile and performance of the transactions within the risk appetite of the agency and in line with the Recovery Rate of the programme. Ensure all risk reporting of transactions is timely and of high quality. Identify deterioration in risk profile at an early stage, engage positively with customers to address and ensure this is managed professionally and in line with guidance, working with Risk and Distressed Investments. Maintain and report on relevant data metrics including key commercial/ financial metrics such as NPVs, IRRs, Dividend Yields), for asset performance including portfolio composition and stewardship activity and provide strong quality assurance and reporting as required. Critical assessment of business plans and financial models providing suitable challenge to meet investment objectives and return criteria Engaging with senior management at Board and Governance Committee level Candidate profile Degree level qualification or equivalent experience of industry professional e.g. Banker, Accountant, Corporate Finance, or similar. Good experience and understanding of risk and client management of a portfolio of equity investments or loans in the real estate sector. Experience of working with underperforming transactions. Ability to review and interrogate financial models, with understanding of core investor metrics including return on investments, discounted cashflows, IRRs, income/ dividend yields, and funding structures. Strong organisational skills and ability to prioritise own workload. Excellent communication skills both verbal and written. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 8th June 2026 Right to Work in the UK is required.
Senior Manager Location: Newton Abbott, Devon Hours: 8.30am - 5pm, Monday - Friday Salary: £48,000 - £54,000 Dependent on Experience Holiday: 33 Days incl. Bank Holidays Sector: Practice Accountancy, Senior Management Our client is a well-established, trusted chartered accountancy and business advisory firm, giving clients confidence that their finances are in expert hands with years of proven experience. They deliver a full 360 range of services including tax planning, compliance, auditing, payroll, probate and strategic business advice. Meaning that clients can streamline all their financial needs through one reliable partner. With a proactive approach, they focus on understanding each client's goals and providing tailored, commercially focused advice that supports real business growth. As a Senior Manager you'll be an essential leader of the Partner's team. Partnering with another Senior you'll undertake training of junior staff, all aspects of administration, client meeting management and be the last step before partner review. In return you'll be joining a team with strong work ethic, and a friendly working environment. Position Duties Taking ownership of client portfolios, reviewing and ensuring accuracy, before Partner review. Building and maintain strong client relationships, through providing commercially aware and business forward advice. In depth understanding of individual clients needs, including Sole Traders, Limited Companies and Partnerships. Understand, handle and advise on enquiries thoroughly, professionally and in a timely manner. Undertake Business development activities, to support the firm's growth. Oversee fee reviews, billing and budgeting for the junior members of the team. Develop, support and educate junior colleagues, to ensure top level service to all clients, no matter who they speak with at the firm. Manage clients' meetings for the Partner, including diary management and attendance where required. Ensure working papers are standardized, for accuracy and compliance. Be thorough and accurate with compliance across the board. Position Requirements ACA or ACCA Qualifications At least 4 years post qualification practice experience Candidate should be highly organised, with excellent time management skills Experience working with a range of clients, Sole Traders, Limited Companies and Partnerships Ability to engage with clients and colleagues at all levels Clear written and verbal communication, with clear telephone manner, and confidence in face-to-face meetings Proven track record of Supportive and clear team management Ability to break down technical literature to ensure understanding Position Remuneration Salary up to £54,000 Depending on experience Regular working hours 8.30 to 5pm, Monday to Friday with a 1-hour break Up to two days working from home after completion of probation period 25 Days of Annual Leave, plus 8 bank holidays Christmas Shut down, along with a gifted day on Christmas eve Life Assurance policy after 1 year of service Clear career progression, with a firm that priories career longevity for their staff This is a rare opportunity to join a well established firm, who are seeking candidates to join and streamline their career to the top. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jun 16, 2026
Full time
Senior Manager Location: Newton Abbott, Devon Hours: 8.30am - 5pm, Monday - Friday Salary: £48,000 - £54,000 Dependent on Experience Holiday: 33 Days incl. Bank Holidays Sector: Practice Accountancy, Senior Management Our client is a well-established, trusted chartered accountancy and business advisory firm, giving clients confidence that their finances are in expert hands with years of proven experience. They deliver a full 360 range of services including tax planning, compliance, auditing, payroll, probate and strategic business advice. Meaning that clients can streamline all their financial needs through one reliable partner. With a proactive approach, they focus on understanding each client's goals and providing tailored, commercially focused advice that supports real business growth. As a Senior Manager you'll be an essential leader of the Partner's team. Partnering with another Senior you'll undertake training of junior staff, all aspects of administration, client meeting management and be the last step before partner review. In return you'll be joining a team with strong work ethic, and a friendly working environment. Position Duties Taking ownership of client portfolios, reviewing and ensuring accuracy, before Partner review. Building and maintain strong client relationships, through providing commercially aware and business forward advice. In depth understanding of individual clients needs, including Sole Traders, Limited Companies and Partnerships. Understand, handle and advise on enquiries thoroughly, professionally and in a timely manner. Undertake Business development activities, to support the firm's growth. Oversee fee reviews, billing and budgeting for the junior members of the team. Develop, support and educate junior colleagues, to ensure top level service to all clients, no matter who they speak with at the firm. Manage clients' meetings for the Partner, including diary management and attendance where required. Ensure working papers are standardized, for accuracy and compliance. Be thorough and accurate with compliance across the board. Position Requirements ACA or ACCA Qualifications At least 4 years post qualification practice experience Candidate should be highly organised, with excellent time management skills Experience working with a range of clients, Sole Traders, Limited Companies and Partnerships Ability to engage with clients and colleagues at all levels Clear written and verbal communication, with clear telephone manner, and confidence in face-to-face meetings Proven track record of Supportive and clear team management Ability to break down technical literature to ensure understanding Position Remuneration Salary up to £54,000 Depending on experience Regular working hours 8.30 to 5pm, Monday to Friday with a 1-hour break Up to two days working from home after completion of probation period 25 Days of Annual Leave, plus 8 bank holidays Christmas Shut down, along with a gifted day on Christmas eve Life Assurance policy after 1 year of service Clear career progression, with a firm that priories career longevity for their staff This is a rare opportunity to join a well established firm, who are seeking candidates to join and streamline their career to the top. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Regional Oversight Manager Audit Motor Trade North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally looking for at least 2 years experience working in an FCA regulated environment, with some experience as an auditor or in an oversight function & prior experience of working in a field based role , if in the Motor Trade/Motor Finance that's a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company . • Cancellations - Take responsibility for network members with regards to cancellation requests in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • highly motivated with the ability to work independently • work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face & via video call • The ability to prioritise and manage several tasks at once • A polite, friendly & diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, & knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • computer skills including Excel, One Drive, Teams, Word & Outlook. • able to work remotely on your own & as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA's (and other applicable regulators) principles, commitments and codes of practice. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct
Jun 16, 2026
Full time
Regional Oversight Manager Audit Motor Trade North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally looking for at least 2 years experience working in an FCA regulated environment, with some experience as an auditor or in an oversight function & prior experience of working in a field based role , if in the Motor Trade/Motor Finance that's a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company . • Cancellations - Take responsibility for network members with regards to cancellation requests in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • highly motivated with the ability to work independently • work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face & via video call • The ability to prioritise and manage several tasks at once • A polite, friendly & diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, & knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • computer skills including Excel, One Drive, Teams, Word & Outlook. • able to work remotely on your own & as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA's (and other applicable regulators) principles, commitments and codes of practice. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Jun 16, 2026
Full time
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Make a Real Difference: Lead the Future of Hospital Discharge in Hackney! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Our Hackney ASC Vision We want people to achieve what matters to them, in partnership with our communities in Hackney. Where they need support, together we can find a solution that keeps them safe, well, and independent. Are you a strategic leader with a passion for ensuring smooth transitions from hospital to home? We are looking for a Deputy Head of Service for Hospital Discharge to lead our Integrated Discharge Service (IDS) and Move On Team. This is a vital role where you will oversee quality assurance and practice, ensuring our residents receive the best possible support during their recovery journey. You will lead a dedicated team focused on Home First and reablement pathways, working closely with Homerton Hospital and other partners. This is your chance to drive transformational improvements and foster integrated working across health and social care. What You Bring to the Role: - An established career in Adult Social Care at Team Manager level or above, with deep expertise in hospital discharge. - Proven experience in leading teams through change and transformational improvements. - Expert knowledge of the Care Act, Mental Capacity Act, Safeguarding, and reablement pathways. - A commitment to integrated working and building strong relationships with partner agencies. - Skill in using data and dashboards to analyze performance and drive excellence. Qualifications and Professional Registration You will need to be a qualified Social Worker or registered allied health professional and be registered with Social Work England. An Enhanced DBS is required for this role As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 05 July 2026 (22.59) Interview date : 28 June 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Jun 16, 2026
Full time
Make a Real Difference: Lead the Future of Hospital Discharge in Hackney! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Our Hackney ASC Vision We want people to achieve what matters to them, in partnership with our communities in Hackney. Where they need support, together we can find a solution that keeps them safe, well, and independent. Are you a strategic leader with a passion for ensuring smooth transitions from hospital to home? We are looking for a Deputy Head of Service for Hospital Discharge to lead our Integrated Discharge Service (IDS) and Move On Team. This is a vital role where you will oversee quality assurance and practice, ensuring our residents receive the best possible support during their recovery journey. You will lead a dedicated team focused on Home First and reablement pathways, working closely with Homerton Hospital and other partners. This is your chance to drive transformational improvements and foster integrated working across health and social care. What You Bring to the Role: - An established career in Adult Social Care at Team Manager level or above, with deep expertise in hospital discharge. - Proven experience in leading teams through change and transformational improvements. - Expert knowledge of the Care Act, Mental Capacity Act, Safeguarding, and reablement pathways. - A commitment to integrated working and building strong relationships with partner agencies. - Skill in using data and dashboards to analyze performance and drive excellence. Qualifications and Professional Registration You will need to be a qualified Social Worker or registered allied health professional and be registered with Social Work England. An Enhanced DBS is required for this role As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 05 July 2026 (22.59) Interview date : 28 June 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Jun 16, 2026
Full time
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Jun 16, 2026
Full time
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Jun 16, 2026
Full time
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection
Join Ofwat's Casework and Enforcement Team as an Enforcement Principal. We have 3 Permanent contracts available Office Location: Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team. Key deliverables In this role you will be expected to: Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require: Outstanding analytical and problem-solving skills that enable you to understand and apply relevant legal and policy frameworks; The ability to develop and deliver at pace against project plans to meet agreed deadlines; Managing multi-disciplinary teams; Understanding and managing the interdependencies, strategic links and stakeholders relevant to your project delivery; The ability to identify, mitigate and manage relevant issues and risks and to escalate these where appropriate; Excellent writing and presenting skills to clearly and concisely present evidence-based conclusions and recommendations to a range of audiences (ranging from individual customers to the Ofwat Board); and Independently managing your own varied workload as well as making day to-day operational decisions within our delegations and decision-making framework. Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members' professional development. Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwat's Governance Framework. Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery. Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate. Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment. Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law. Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams. Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role. Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems. Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types. Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being. Experience of appropriately identifying, mitigating and managing risks and issues and their implications for project outcomes. Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 12 July 2026
Jun 16, 2026
Full time
Join Ofwat's Casework and Enforcement Team as an Enforcement Principal. We have 3 Permanent contracts available Office Location: Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team. Key deliverables In this role you will be expected to: Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require: Outstanding analytical and problem-solving skills that enable you to understand and apply relevant legal and policy frameworks; The ability to develop and deliver at pace against project plans to meet agreed deadlines; Managing multi-disciplinary teams; Understanding and managing the interdependencies, strategic links and stakeholders relevant to your project delivery; The ability to identify, mitigate and manage relevant issues and risks and to escalate these where appropriate; Excellent writing and presenting skills to clearly and concisely present evidence-based conclusions and recommendations to a range of audiences (ranging from individual customers to the Ofwat Board); and Independently managing your own varied workload as well as making day to-day operational decisions within our delegations and decision-making framework. Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members' professional development. Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwat's Governance Framework. Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery. Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate. Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment. Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law. Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams. Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role. Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems. Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types. Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being. Experience of appropriately identifying, mitigating and managing risks and issues and their implications for project outcomes. Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 12 July 2026
Salary: £32,075-34,434 per annum (dependent on experience) Hours: 30 (working pattern to be agreed with successful applicant) Any additional hours worked outside the agreed pattern will be managed by agreement through flexible working arrangements or time off in lieu. Contract: Permanent DBS Required: YES - Basic The People & HR Advisor provides operational HR advice and support to the Senior Leadership Team (SLT), managers and staff at CoLab. This role ensures that existing HR policies and procedures are applied consistently and in line with current employment legislation. The postholder will work closely with external professional bodies (e.g. CIPD, SafeHR or equivalent HR advisory services) to remain in-formed of legislative updates and advise SLT where changes to policy or practice may be required. This is not a strategic or line management role. Strategic HR direction and organisational risk sit with SLT. A core expectation of this role is physical presence within the Hub to provide accessible, relational support to staff. Home working is ad hoc and aligned to specific project work (e.g. employee relations case preparation). Demonstrating our values of welcome, compassion and collaboration, we are seeking individuals who are able to communicate clearly, respectfully and effectively with a diverse range of people, adapting their approach to suit different needs and contexts. The role requires building positive, professional relationships at all levels and contributing to an inclusive, welcoming environment for everyone engaging with CoLab. The post holder will be committed to empowering people to make positive choices and work towards behaviour change in their lives. They will be proactive, optimistic, and committed to the opportunities created through collaborative partnership working. Interviews: Thursday 2nd July 2026 at CoLab Exeter About the Role 1. HR Advisory & Employee Relations • Act as the first point of contact for managers seeking guidance on applying existing HR policies and procedures. • Provide operational advice across the full employee lifecycle including: Recruitment and safer recruitment processes, Induction and probation, Absence management, Performance management, Disciplinary and grievance procedures, Flexible working requests ,Family-friendly rights • Support managers with documentation and process guidance for employee relations casework. • Liaise with external HR advisors (e.g. SafeHR) where specialist advice is required. • Ensure employee relations processes are fair, documented and compliant. 2. Policy & Compliance Oversight • Maintain oversight of all HR-related policies and procedures. • Monitor legislative updates via CIPD, SafeHR or equivalent and advise SLT where policy amendments are required. • Draft updates to policies for SLT review and approval. • Ensure policy review cycles are maintained and documented. • Support implementation of policy changes across the organisation. 3. HR Systems & Administration Oversight • Oversee the effective use of HR systems (e.g. SafeHR or equivalent). • Ensure accurate employee records are maintained in line with GDPR. • Monitor annual leave, absence and probation tracking. • Work with Finance to support payroll administration processes. • Provide HR data reports to SLT as required (e.g. absence trends, staffing metrics). 4. Recruitment & Onboarding Support • Support managers to deliver compliant recruitment processes. • Oversee preparation of contracts and offer documentation. • Ensure onboarding documentation and right-to-work checks are completed. • Maintain recruitment templates and process guidance. 5. On-Site Staff Support • Be visibly present and accessible within the Hub. • Provide informal guidance and signposting to staff where appropriate. • Support managers with difficult conversations and people-related matters. • Maintain appropriate professional boundaries while being approachable. 6. Continuous Professional Awareness • Maintain up-to-date knowledge of UK employment law and best practice. • Engage with professional networks (e.g. CIPD updates). • Escalate complex or high-risk matters to SLT promptly. Please note that this is not an exhaustive list of duties. You may be required to under-take additional duties consistent with the nature and level of the role and the broader objectives of CoLab. Working Pattern & Presence: This role is primarily office-based to ensure visibility and accessibility to staff. Home working may be agreed on an ad hoc basis where aligned to project work or case preparation. Person Specification With an approach that aligns to our values of compassion, welcome, collaboration, ambition and social justice, the post holder will be able to demonstrate the following: Skills, Knowledge and Experience Essential • CIPD Level 3 qualified (or working towards) or demonstrable equivalent operational HR experience. We will support the successful candidate to further their CIPD training. • Proven experience working in a generalist HR role within the UK. • Sound working knowledge of UK employment law and its practical application. • Experience supporting managers with employee relations processes including absence management, performance management, disciplinary and grievance procedures. • Experience maintaining and updating HR policies in line with legislative changes. • Ability to interpret legislation and professional guidance (e.g. CIPD, SafeHR) and translate this into practical advice for managers. • Experience overseeing recruitment and onboarding processes, including right-to-work and safer recruitment requirements. • Experience maintaining accurate and confidential HR records in line with GDPR. • Strong written communication skills, including drafting clear documentation and correspondence. • Confident verbal communicator, able to explain HR processes clearly and calmly. • High level of discretion and ability to manage sensitive information appropriately. • Experience using HR systems to monitor absence, leave and employee records. • Ability to provide accurate HR data and reports to senior leaders as required. Desirable • Experience working within the charity or not-for-profit sector. • Experience working in a small or medium-sized organisation with limited internal HR infrastructure. • Experience supporting organisations with lived-experience or trauma-informed workforces. • Experience liaising with external HR advisory services or employment law providers. • Experience supporting policy review cycles and organisational compliance processes. Personal Qualities and Values Essential • Approachable and relational, building trust through consistent presence and visibility within the organisation. • Comfortable being available in person and providing calm, grounded support without becoming over-involved. • Able to remain steady and professional in emotionally complex or sensitive situations. • Capable of supporting managers through challenging conversations without escalating tension. • Fair and objective in approach, applying policy consistently and proportionately. • Able to balance compassion with procedural integrity. • Demonstrates impartiality while remaining human and empathetic. • Clear and confident communicator, able to explain policies and processes in accessible, plain language. • Produces accurate, well-structured written documentation. • Emotionally intelligent, able to read situations and adapt approach appropriately. • Understands professional boundaries between advice, advocacy and decision-making. • Knows when to escalate matters appropriately. • Discreet and trustworthy, maintaining absolute confidentiality. • Exercises sound professional judgement when handling sensitive information. • Organised and methodical in managing casework and documentation. • Maintains accurate records and audit trails. • Comfortable working within defined remit and escalation structures. • Respects SLT accountability for organisational risk and organisational decision making. Desirable • Experience working in values-led or trauma-informed settings, with an understanding of how organisational culture and lived experience intersect with HR practice. • Coaching mindset, supporting managers to build confidence rather than taking over situations. • Reflective practitioner, able to review own practice and seek advice or supervision appropriately. • Balanced and pragmatic in approach, able to distinguish between matters requiring formal process and those suitable for informal resolution. • Comfortable operating in a dynamic environment where projects, funding and organisational capacity may shift. Safer Recruitment & Compliance • Applicants must have the right to work in the UK. • Appointment may be subject to a DBS check at the appropriate level for the role. • We are committed to making reasonable adjustments throughout the recruitment process. Fixed-term Employment Protection Fixed-term employees will be treated no less favourably than comparable permanent employees . click apply for full job details
Jun 16, 2026
Full time
Salary: £32,075-34,434 per annum (dependent on experience) Hours: 30 (working pattern to be agreed with successful applicant) Any additional hours worked outside the agreed pattern will be managed by agreement through flexible working arrangements or time off in lieu. Contract: Permanent DBS Required: YES - Basic The People & HR Advisor provides operational HR advice and support to the Senior Leadership Team (SLT), managers and staff at CoLab. This role ensures that existing HR policies and procedures are applied consistently and in line with current employment legislation. The postholder will work closely with external professional bodies (e.g. CIPD, SafeHR or equivalent HR advisory services) to remain in-formed of legislative updates and advise SLT where changes to policy or practice may be required. This is not a strategic or line management role. Strategic HR direction and organisational risk sit with SLT. A core expectation of this role is physical presence within the Hub to provide accessible, relational support to staff. Home working is ad hoc and aligned to specific project work (e.g. employee relations case preparation). Demonstrating our values of welcome, compassion and collaboration, we are seeking individuals who are able to communicate clearly, respectfully and effectively with a diverse range of people, adapting their approach to suit different needs and contexts. The role requires building positive, professional relationships at all levels and contributing to an inclusive, welcoming environment for everyone engaging with CoLab. The post holder will be committed to empowering people to make positive choices and work towards behaviour change in their lives. They will be proactive, optimistic, and committed to the opportunities created through collaborative partnership working. Interviews: Thursday 2nd July 2026 at CoLab Exeter About the Role 1. HR Advisory & Employee Relations • Act as the first point of contact for managers seeking guidance on applying existing HR policies and procedures. • Provide operational advice across the full employee lifecycle including: Recruitment and safer recruitment processes, Induction and probation, Absence management, Performance management, Disciplinary and grievance procedures, Flexible working requests ,Family-friendly rights • Support managers with documentation and process guidance for employee relations casework. • Liaise with external HR advisors (e.g. SafeHR) where specialist advice is required. • Ensure employee relations processes are fair, documented and compliant. 2. Policy & Compliance Oversight • Maintain oversight of all HR-related policies and procedures. • Monitor legislative updates via CIPD, SafeHR or equivalent and advise SLT where policy amendments are required. • Draft updates to policies for SLT review and approval. • Ensure policy review cycles are maintained and documented. • Support implementation of policy changes across the organisation. 3. HR Systems & Administration Oversight • Oversee the effective use of HR systems (e.g. SafeHR or equivalent). • Ensure accurate employee records are maintained in line with GDPR. • Monitor annual leave, absence and probation tracking. • Work with Finance to support payroll administration processes. • Provide HR data reports to SLT as required (e.g. absence trends, staffing metrics). 4. Recruitment & Onboarding Support • Support managers to deliver compliant recruitment processes. • Oversee preparation of contracts and offer documentation. • Ensure onboarding documentation and right-to-work checks are completed. • Maintain recruitment templates and process guidance. 5. On-Site Staff Support • Be visibly present and accessible within the Hub. • Provide informal guidance and signposting to staff where appropriate. • Support managers with difficult conversations and people-related matters. • Maintain appropriate professional boundaries while being approachable. 6. Continuous Professional Awareness • Maintain up-to-date knowledge of UK employment law and best practice. • Engage with professional networks (e.g. CIPD updates). • Escalate complex or high-risk matters to SLT promptly. Please note that this is not an exhaustive list of duties. You may be required to under-take additional duties consistent with the nature and level of the role and the broader objectives of CoLab. Working Pattern & Presence: This role is primarily office-based to ensure visibility and accessibility to staff. Home working may be agreed on an ad hoc basis where aligned to project work or case preparation. Person Specification With an approach that aligns to our values of compassion, welcome, collaboration, ambition and social justice, the post holder will be able to demonstrate the following: Skills, Knowledge and Experience Essential • CIPD Level 3 qualified (or working towards) or demonstrable equivalent operational HR experience. We will support the successful candidate to further their CIPD training. • Proven experience working in a generalist HR role within the UK. • Sound working knowledge of UK employment law and its practical application. • Experience supporting managers with employee relations processes including absence management, performance management, disciplinary and grievance procedures. • Experience maintaining and updating HR policies in line with legislative changes. • Ability to interpret legislation and professional guidance (e.g. CIPD, SafeHR) and translate this into practical advice for managers. • Experience overseeing recruitment and onboarding processes, including right-to-work and safer recruitment requirements. • Experience maintaining accurate and confidential HR records in line with GDPR. • Strong written communication skills, including drafting clear documentation and correspondence. • Confident verbal communicator, able to explain HR processes clearly and calmly. • High level of discretion and ability to manage sensitive information appropriately. • Experience using HR systems to monitor absence, leave and employee records. • Ability to provide accurate HR data and reports to senior leaders as required. Desirable • Experience working within the charity or not-for-profit sector. • Experience working in a small or medium-sized organisation with limited internal HR infrastructure. • Experience supporting organisations with lived-experience or trauma-informed workforces. • Experience liaising with external HR advisory services or employment law providers. • Experience supporting policy review cycles and organisational compliance processes. Personal Qualities and Values Essential • Approachable and relational, building trust through consistent presence and visibility within the organisation. • Comfortable being available in person and providing calm, grounded support without becoming over-involved. • Able to remain steady and professional in emotionally complex or sensitive situations. • Capable of supporting managers through challenging conversations without escalating tension. • Fair and objective in approach, applying policy consistently and proportionately. • Able to balance compassion with procedural integrity. • Demonstrates impartiality while remaining human and empathetic. • Clear and confident communicator, able to explain policies and processes in accessible, plain language. • Produces accurate, well-structured written documentation. • Emotionally intelligent, able to read situations and adapt approach appropriately. • Understands professional boundaries between advice, advocacy and decision-making. • Knows when to escalate matters appropriately. • Discreet and trustworthy, maintaining absolute confidentiality. • Exercises sound professional judgement when handling sensitive information. • Organised and methodical in managing casework and documentation. • Maintains accurate records and audit trails. • Comfortable working within defined remit and escalation structures. • Respects SLT accountability for organisational risk and organisational decision making. Desirable • Experience working in values-led or trauma-informed settings, with an understanding of how organisational culture and lived experience intersect with HR practice. • Coaching mindset, supporting managers to build confidence rather than taking over situations. • Reflective practitioner, able to review own practice and seek advice or supervision appropriately. • Balanced and pragmatic in approach, able to distinguish between matters requiring formal process and those suitable for informal resolution. • Comfortable operating in a dynamic environment where projects, funding and organisational capacity may shift. Safer Recruitment & Compliance • Applicants must have the right to work in the UK. • Appointment may be subject to a DBS check at the appropriate level for the role. • We are committed to making reasonable adjustments throughout the recruitment process. Fixed-term Employment Protection Fixed-term employees will be treated no less favourably than comparable permanent employees . click apply for full job details
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Jun 16, 2026
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Share Schemes/Equity Reward Senior Tax Manager job based in Birmingham - no timesheets! Your new company Join one of the UK's most dynamic and fast-growing specialist tax firms, renowned for its expertise and innovation. As part of their thriving Equity Reward team, they're seeking a Senior Manager to help shape the future of this expanding service line. With a reputation for delivering high-quality, bespoke solutions, this firm offers an exciting opportunity to work at the forefront of equity-based incentives. Your new role You'll advise a diverse portfolio of clients-including owner-managed businesses, private equity-backed ventures, family enterprises, and listed companies-on how to attract, motivate, and retain talent through equity reward strategies. Your work will span from executive-level planning to broader employee schemes, offering strategic guidance across the full lifecycle of incentive plans. You will be supporting a broad range of clients (OMB, private equity backed, family owned and listed) to recruit, retain and incentivise their employees, from executive level to the wider employee group. What you'll need to succeed To thrive in this role, you'll bring at least six years of hands-on experience in equity reward, share plans, and employee incentives. You'll have deep technical knowledge of EMI and CSOP schemes, as well as more complex arrangements such as growth shares, ratchet shares, freezer shares, joint interests, and nil-paid structures. A strong grasp of the tax implications surrounding these plans-including employment taxes and capital gains tax-is essential, particularly at key stages like implementation, secondary awards, resets, and exits. You'll also have experience conducting due diligence from an employment-related securities' perspective, ideally in a senior review capacity. Your broader understanding of related disciplines-such as tax valuation, accounting, company law, and employment law-will allow you to provide holistic advice. You'll be confident managing client relationships and leading projects, ensuring high standards of delivery under tight deadlines. Strong communication skills, a collaborative mindset, and a commitment to mentoring junior team members are key. A relevant professional qualification (e.g. ATT, CTA, ACA, or Solicitor) is required. What you'll get in return This firm offers a compelling package designed to attract top-tier talent. Salaries are benchmarked against the Big Four to ensure competitiveness, and every employee is eligible for the All-Employee Share Reward Scheme. You'll also enjoy a generous benefits package, including access to voluntary perks, and a culture that genuinely respects work-life balance. With no timesheets, flexible working arrangements (home and office), and a collaborative environment, you'll be part of a team that values both excellence and wellbeing. As a Senior Equity Reward Manager, you'll contribute to high-impact work, collaborate with some of the brightest minds in tax, and play a key role in the firm's exciting national expansion. And yes-no timesheets! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 16, 2026
Full time
Share Schemes/Equity Reward Senior Tax Manager job based in Birmingham - no timesheets! Your new company Join one of the UK's most dynamic and fast-growing specialist tax firms, renowned for its expertise and innovation. As part of their thriving Equity Reward team, they're seeking a Senior Manager to help shape the future of this expanding service line. With a reputation for delivering high-quality, bespoke solutions, this firm offers an exciting opportunity to work at the forefront of equity-based incentives. Your new role You'll advise a diverse portfolio of clients-including owner-managed businesses, private equity-backed ventures, family enterprises, and listed companies-on how to attract, motivate, and retain talent through equity reward strategies. Your work will span from executive-level planning to broader employee schemes, offering strategic guidance across the full lifecycle of incentive plans. You will be supporting a broad range of clients (OMB, private equity backed, family owned and listed) to recruit, retain and incentivise their employees, from executive level to the wider employee group. What you'll need to succeed To thrive in this role, you'll bring at least six years of hands-on experience in equity reward, share plans, and employee incentives. You'll have deep technical knowledge of EMI and CSOP schemes, as well as more complex arrangements such as growth shares, ratchet shares, freezer shares, joint interests, and nil-paid structures. A strong grasp of the tax implications surrounding these plans-including employment taxes and capital gains tax-is essential, particularly at key stages like implementation, secondary awards, resets, and exits. You'll also have experience conducting due diligence from an employment-related securities' perspective, ideally in a senior review capacity. Your broader understanding of related disciplines-such as tax valuation, accounting, company law, and employment law-will allow you to provide holistic advice. You'll be confident managing client relationships and leading projects, ensuring high standards of delivery under tight deadlines. Strong communication skills, a collaborative mindset, and a commitment to mentoring junior team members are key. A relevant professional qualification (e.g. ATT, CTA, ACA, or Solicitor) is required. What you'll get in return This firm offers a compelling package designed to attract top-tier talent. Salaries are benchmarked against the Big Four to ensure competitiveness, and every employee is eligible for the All-Employee Share Reward Scheme. You'll also enjoy a generous benefits package, including access to voluntary perks, and a culture that genuinely respects work-life balance. With no timesheets, flexible working arrangements (home and office), and a collaborative environment, you'll be part of a team that values both excellence and wellbeing. As a Senior Equity Reward Manager, you'll contribute to high-impact work, collaborate with some of the brightest minds in tax, and play a key role in the firm's exciting national expansion. And yes-no timesheets! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Niche Recruitment Ltd
Little Wymondley, Hertfordshire
A senior leadership role with full commercial and operational ownership. If you are an experienced manager ready to lead a multi-site business unit for one of the UK's most respected fuel suppliers, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit an Area Manager covering a cluster of depot locations across Stevenage, Theale, West London, and Copthorne. This is a significant leadership role with genuine breadth, combining commercial accountability, operational oversight, and people leadership across a busy and important region for the business. This is a field-based role suited to someone who is equally comfortable driving sales performance and managing day-to-day depot operations. You will lead a team of six, comprising three Account Executives, one Key Account Manager, and two Operations Supervisors, taking full ownership of the commercial and operational performance of your business unit. With almost 70 years of history and over 200 red tankers on the road, Watson Fuels has built its reputation as one of the UK's most determined and supportive fuel suppliers. The culture is one where strong leaders are trusted to run their patch, supported by a business that genuinely invests in its people and takes long-term development seriously. What the role involves Taking full P&L ownership for the business unit, managing volume, margin, cost, and profitability across multiple depot sites Leading and developing a high-performing team of Account Executives, a Key Account Manager, and Operations Supervisors to exceed sales and operational targets Driving sales performance through customer retention, new business growth, and margin optimisation across the region Overseeing day-to-day depot operations across Stevenage, Theale, West London, and Copthorne, ensuring safe, reliable, and efficient delivery Overseeing planning, scheduling, and resource deployment to maximise driver and asset utilisation Acting as a visible leader and advocate for HSSEQ standards, promoting a safety-first culture across all sites Ensuring full compliance with driver hours, vehicle standards, transport regulations, and company policies Managing high-profile customer relationships and supporting cross-selling across the product and service portfolio Driving continuous improvement in service, cost, and operational performance Supporting succession planning, team development, and a culture of accountability and collaboration Working closely with regional, supply, finance, and HSSEQ teams to deliver against business objectives What Watson Fuels is looking for A proven background in sales management, with experience leading and developing field-based sales teams to exceed targets and KPIs Operational experience in a depot-based or logistics environment, with an understanding of planning, driver management, and compliance requirements Experience managing high-profile customer accounts and driving commercial performance at a senior level Full P&L accountability and confidence managing budgets, costs, and margin in a fast-paced environment Strong people leadership skills with the ability to inspire, develop, and hold a diverse team accountable A safety-first mindset and working knowledge of HSSEQ standards and transport regulations Experience handling investigations, disciplinaries, and performance management Fuel, distribution, or logistics industry experience is strongly preferred, as is familiarity with regulatory bodies such as HMRC, VOSA, and the Environment Agency What's on offer Competitive salary Performance-related bonus Car allowance 25 days holiday plus bank holidays Matched pension contributions Private medical and dental cover, with single cover paid by Watson Fuels Employee Assistance Programme Perkbox rewards, savings, and wellbeing perks Cycle to Work and Home and Tech schemes Free annual flu jab and eye care Long service awards Why this role could be your next step This is a rare opportunity to take genuine ownership of a multi-site business unit within a well-established, growing business that has the scale to offer real career progression. If you are a commercially driven leader with the operational credibility to manage people, performance, and delivery across a busy region, and you are ready for a role where your impact will be visible and your contribution genuinely valued, we would love to hear from you. Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Jun 16, 2026
Full time
A senior leadership role with full commercial and operational ownership. If you are an experienced manager ready to lead a multi-site business unit for one of the UK's most respected fuel suppliers, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit an Area Manager covering a cluster of depot locations across Stevenage, Theale, West London, and Copthorne. This is a significant leadership role with genuine breadth, combining commercial accountability, operational oversight, and people leadership across a busy and important region for the business. This is a field-based role suited to someone who is equally comfortable driving sales performance and managing day-to-day depot operations. You will lead a team of six, comprising three Account Executives, one Key Account Manager, and two Operations Supervisors, taking full ownership of the commercial and operational performance of your business unit. With almost 70 years of history and over 200 red tankers on the road, Watson Fuels has built its reputation as one of the UK's most determined and supportive fuel suppliers. The culture is one where strong leaders are trusted to run their patch, supported by a business that genuinely invests in its people and takes long-term development seriously. What the role involves Taking full P&L ownership for the business unit, managing volume, margin, cost, and profitability across multiple depot sites Leading and developing a high-performing team of Account Executives, a Key Account Manager, and Operations Supervisors to exceed sales and operational targets Driving sales performance through customer retention, new business growth, and margin optimisation across the region Overseeing day-to-day depot operations across Stevenage, Theale, West London, and Copthorne, ensuring safe, reliable, and efficient delivery Overseeing planning, scheduling, and resource deployment to maximise driver and asset utilisation Acting as a visible leader and advocate for HSSEQ standards, promoting a safety-first culture across all sites Ensuring full compliance with driver hours, vehicle standards, transport regulations, and company policies Managing high-profile customer relationships and supporting cross-selling across the product and service portfolio Driving continuous improvement in service, cost, and operational performance Supporting succession planning, team development, and a culture of accountability and collaboration Working closely with regional, supply, finance, and HSSEQ teams to deliver against business objectives What Watson Fuels is looking for A proven background in sales management, with experience leading and developing field-based sales teams to exceed targets and KPIs Operational experience in a depot-based or logistics environment, with an understanding of planning, driver management, and compliance requirements Experience managing high-profile customer accounts and driving commercial performance at a senior level Full P&L accountability and confidence managing budgets, costs, and margin in a fast-paced environment Strong people leadership skills with the ability to inspire, develop, and hold a diverse team accountable A safety-first mindset and working knowledge of HSSEQ standards and transport regulations Experience handling investigations, disciplinaries, and performance management Fuel, distribution, or logistics industry experience is strongly preferred, as is familiarity with regulatory bodies such as HMRC, VOSA, and the Environment Agency What's on offer Competitive salary Performance-related bonus Car allowance 25 days holiday plus bank holidays Matched pension contributions Private medical and dental cover, with single cover paid by Watson Fuels Employee Assistance Programme Perkbox rewards, savings, and wellbeing perks Cycle to Work and Home and Tech schemes Free annual flu jab and eye care Long service awards Why this role could be your next step This is a rare opportunity to take genuine ownership of a multi-site business unit within a well-established, growing business that has the scale to offer real career progression. If you are a commercially driven leader with the operational credibility to manage people, performance, and delivery across a busy region, and you are ready for a role where your impact will be visible and your contribution genuinely valued, we would love to hear from you. Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Are you an experienced Sub-Editor ready to take the next step in your career? A prominent Cambridge based publishing and media organisation are looking for a switched on Senior Sub-Editor to join their close-knit team. This hybrid role offers an exciting opportunity to contribute across a variety of digital and printed media formats, working closely with their major UK and US clients. This role offers hybrid working, with three days a week in the Cambridge office and two days working from home. Key responsibilities of the Senior Sub-Editor role will include: Performing high-quality sub-editing of all commercial written content daily, demonstrating impeccable attention to detail, while adhering to various style sheets. Overseeing and refining commercial written content, ensuring clarity and consistency without changing the overall meaning. Working with editors, designers, account managers and developers to meet client specifications and deliver outstanding results. Being the point of contact for junior members of the team, providing support and final checks where required. To be successful in this role, you will have 3-5 years' experience in a similar role, from a commercial publishing background, with a strong understanding of all aspects of subediting, with exceptional high attention to detail. You should be proficient in InDesign, Microsoft Office Suite and Figma. Familiarity with online writing and editing for websites is essential. You should have the ability to edit content according to both UK and US English style guides, particularly for their US clients. Experience in mentoring and managing junior staff and stepping into cover management when required is also required. This role offers the opportunity to advance your professional growth and work in a supportive and collaborative team and if you're passionate about publishing and ready for your next challenge we want to hear from you. For further information, please send your CV and a short cover note.
Jun 16, 2026
Full time
Are you an experienced Sub-Editor ready to take the next step in your career? A prominent Cambridge based publishing and media organisation are looking for a switched on Senior Sub-Editor to join their close-knit team. This hybrid role offers an exciting opportunity to contribute across a variety of digital and printed media formats, working closely with their major UK and US clients. This role offers hybrid working, with three days a week in the Cambridge office and two days working from home. Key responsibilities of the Senior Sub-Editor role will include: Performing high-quality sub-editing of all commercial written content daily, demonstrating impeccable attention to detail, while adhering to various style sheets. Overseeing and refining commercial written content, ensuring clarity and consistency without changing the overall meaning. Working with editors, designers, account managers and developers to meet client specifications and deliver outstanding results. Being the point of contact for junior members of the team, providing support and final checks where required. To be successful in this role, you will have 3-5 years' experience in a similar role, from a commercial publishing background, with a strong understanding of all aspects of subediting, with exceptional high attention to detail. You should be proficient in InDesign, Microsoft Office Suite and Figma. Familiarity with online writing and editing for websites is essential. You should have the ability to edit content according to both UK and US English style guides, particularly for their US clients. Experience in mentoring and managing junior staff and stepping into cover management when required is also required. This role offers the opportunity to advance your professional growth and work in a supportive and collaborative team and if you're passionate about publishing and ready for your next challenge we want to hear from you. For further information, please send your CV and a short cover note.
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Jun 16, 2026
Full time
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
We have a great opportunity for 2 Social Workers to join our fantastic Adolescent Service based in Reigate. The salary range for Social Workers who have successfully completed their ASYE is £48,633 - £51,624 per annum. This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker About Us This is an exciting opportunity to be part of our Adolescent Service in Surrey, which is bringing together a range services for young people including those who go missing, are involved in gang culture and are vulnerable to exploitation, including criminal and sexual exploitation. Our team includes Social Workers and Adolescent Practitioners who are focussed on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand-new model for working with adolescents, taking into account current research and best practice. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About the Role We are looking for enthusiastic people who want to be part of the journey to help shape services in Surrey for adolescents. You will have support from a range of teams in a central hub to compliment the work that you do. This includes Youth Justice, Missing, Edge of Care and Rapid Response, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. You will work with skilled, passionate, and supportive Team Managers and colleagues, looking at innovative ways to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills: Qualified Social Work degree and SWE Registration ASYE completed, within two years of qualifying UK social work experience - at least 1 year UK frontline social work experience Demonstrable skills in supporting adolescents at risk of exploitation, gang culture or other contextual safeguarding risks Experience of, or willingness to learn about, working with young people and an understanding of risk factors for adolescents Capable of working with professionalism and empathy Ability to write good quality assessments, implement contextual plans, deliver interventions and undertake court work if required Surrey has both urban and rural areas and qualified social workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them? The job advert closes at 23:59 on the 28th June 2026 with interviews to follow. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 16, 2026
Full time
We have a great opportunity for 2 Social Workers to join our fantastic Adolescent Service based in Reigate. The salary range for Social Workers who have successfully completed their ASYE is £48,633 - £51,624 per annum. This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker About Us This is an exciting opportunity to be part of our Adolescent Service in Surrey, which is bringing together a range services for young people including those who go missing, are involved in gang culture and are vulnerable to exploitation, including criminal and sexual exploitation. Our team includes Social Workers and Adolescent Practitioners who are focussed on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand-new model for working with adolescents, taking into account current research and best practice. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About the Role We are looking for enthusiastic people who want to be part of the journey to help shape services in Surrey for adolescents. You will have support from a range of teams in a central hub to compliment the work that you do. This includes Youth Justice, Missing, Edge of Care and Rapid Response, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. You will work with skilled, passionate, and supportive Team Managers and colleagues, looking at innovative ways to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills: Qualified Social Work degree and SWE Registration ASYE completed, within two years of qualifying UK social work experience - at least 1 year UK frontline social work experience Demonstrable skills in supporting adolescents at risk of exploitation, gang culture or other contextual safeguarding risks Experience of, or willingness to learn about, working with young people and an understanding of risk factors for adolescents Capable of working with professionalism and empathy Ability to write good quality assessments, implement contextual plans, deliver interventions and undertake court work if required Surrey has both urban and rural areas and qualified social workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them? The job advert closes at 23:59 on the 28th June 2026 with interviews to follow. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Built Alliance are pleased to be representing a fast-growing Advisory Consultancy that has established a strong presence across the North East in a relatively short space of time. The business has grown to nearly 25 people, secured multiple frameworks and continues to expand on the back of a consistent and impressive pipeline of work. As part of this growth, they are looking to appoint a Senior Quantity Surveyor to join a developing Cost Management division at an exciting stage of its journey. This is a great opportunity for a consultancy-based Senior QS who is looking for more than just project delivery. You will manage your own projects from feasibility through to final account, act as the primary point of contact for your clients, and have genuine input into how the cost management service develops as the team grows, something rarely on offer at this level. What this role entails: Deliver full PQS / Cost Management services from feasibility to final account Lead client relationships on your own projects Contribute to the development of cost management processes and cost data Support the use and improvement of Kreo (AI-powered) QS software Work across projects in the North East, Yorkshire and North West Main Requirements: QS with post degree expeirence working within a Cost Advisory/Consultancy environment MRICS qualified or approaching final assessment Comfortable running projects and managing client relationships independently Looking for a role where you can genuinely influence the direction of a growing team What's on Offer: Competitive salary with a :clear pathway to Associate and Director level Potential for shares in the business as it grows Unlimited holidays Fully home-based with flexible access to offices in Newcastle, Teesside or Leeds A genuine chance to help shape a cost management team from the ground up, not just join one To find out more, contact Rob Hayton at Built Alliance. QS / Quantity Surveyor / Cost Manager / Leeds / Newcastle / MRICS / RICS / CIOB / Cost Management
Jun 16, 2026
Full time
Built Alliance are pleased to be representing a fast-growing Advisory Consultancy that has established a strong presence across the North East in a relatively short space of time. The business has grown to nearly 25 people, secured multiple frameworks and continues to expand on the back of a consistent and impressive pipeline of work. As part of this growth, they are looking to appoint a Senior Quantity Surveyor to join a developing Cost Management division at an exciting stage of its journey. This is a great opportunity for a consultancy-based Senior QS who is looking for more than just project delivery. You will manage your own projects from feasibility through to final account, act as the primary point of contact for your clients, and have genuine input into how the cost management service develops as the team grows, something rarely on offer at this level. What this role entails: Deliver full PQS / Cost Management services from feasibility to final account Lead client relationships on your own projects Contribute to the development of cost management processes and cost data Support the use and improvement of Kreo (AI-powered) QS software Work across projects in the North East, Yorkshire and North West Main Requirements: QS with post degree expeirence working within a Cost Advisory/Consultancy environment MRICS qualified or approaching final assessment Comfortable running projects and managing client relationships independently Looking for a role where you can genuinely influence the direction of a growing team What's on Offer: Competitive salary with a :clear pathway to Associate and Director level Potential for shares in the business as it grows Unlimited holidays Fully home-based with flexible access to offices in Newcastle, Teesside or Leeds A genuine chance to help shape a cost management team from the ground up, not just join one To find out more, contact Rob Hayton at Built Alliance. QS / Quantity Surveyor / Cost Manager / Leeds / Newcastle / MRICS / RICS / CIOB / Cost Management
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Jun 16, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!