Administrative Assistant Contract length: 4 Week contract Pay rate: £16.30/hour PAYE Location: Inverness Venesky-Brown's client, a public sector organisation in Inverness, is currently looking to recruit an Administrative Assistant for an initial 4 week contract on a rate of £16.30/hour PAYE. This role will be based in Inverness. Responsibilities: - General administrative support for Team Leaders, Maintenance Officers and Management, including raising work orders, organising training and assistance with vehicle management. - Information management, including storage and retrieval of documents in accordance with policy. - Responsible for the accurate processing of callout data and raising follow on work orders. - Responsible for the monitoring of the CRM system and distribution of cases to the relevant officer. - Monitoring of HARFs requests and distribution to the area Maintenance Officer. - Ensure implementation of and compliance with Health and Safety policies and procedures - May be required to perform duties, appropriate to the post, other than those given in the job specification Essential Skills: - Knowledge of the Building Maintenance service and some familiarity with the other services provided. - Experience of working in a busy office environment (preferably public sector) in an admin or clerical type role. - Experience of using case management systems. - Good general education along with a relevant qualification at SVQ Level 2 (or equivalent experience). - Ability to work on own initiative and as part of a team. - Ability to organise and plan activities to meet tight timescales and targets. - Excellent computer skills/literacy (Microsoft Office). - Excellent general administrative skills. - Reliable, flexible, and a professional approach to work. - High level of accuracy and attention to detail, particularly in data entry and work order processing. - Ability to provide effective administrative support to operational teams. - Ability to assist with operational tasks such as training coordination and vehicle management support. - Good problem-solving skills and ability to use initiative within operational procedures. - Ability to communicate effectively in both written and oral form. - Ability to remain calm under pressure and to be solution focussed - Excellent customer care skills If you would like to hear more about this opportunity please get in touch.
May 20, 2026
Contractor
Administrative Assistant Contract length: 4 Week contract Pay rate: £16.30/hour PAYE Location: Inverness Venesky-Brown's client, a public sector organisation in Inverness, is currently looking to recruit an Administrative Assistant for an initial 4 week contract on a rate of £16.30/hour PAYE. This role will be based in Inverness. Responsibilities: - General administrative support for Team Leaders, Maintenance Officers and Management, including raising work orders, organising training and assistance with vehicle management. - Information management, including storage and retrieval of documents in accordance with policy. - Responsible for the accurate processing of callout data and raising follow on work orders. - Responsible for the monitoring of the CRM system and distribution of cases to the relevant officer. - Monitoring of HARFs requests and distribution to the area Maintenance Officer. - Ensure implementation of and compliance with Health and Safety policies and procedures - May be required to perform duties, appropriate to the post, other than those given in the job specification Essential Skills: - Knowledge of the Building Maintenance service and some familiarity with the other services provided. - Experience of working in a busy office environment (preferably public sector) in an admin or clerical type role. - Experience of using case management systems. - Good general education along with a relevant qualification at SVQ Level 2 (or equivalent experience). - Ability to work on own initiative and as part of a team. - Ability to organise and plan activities to meet tight timescales and targets. - Excellent computer skills/literacy (Microsoft Office). - Excellent general administrative skills. - Reliable, flexible, and a professional approach to work. - High level of accuracy and attention to detail, particularly in data entry and work order processing. - Ability to provide effective administrative support to operational teams. - Ability to assist with operational tasks such as training coordination and vehicle management support. - Good problem-solving skills and ability to use initiative within operational procedures. - Ability to communicate effectively in both written and oral form. - Ability to remain calm under pressure and to be solution focussed - Excellent customer care skills If you would like to hear more about this opportunity please get in touch.
Recruitment OfficerTunbridge Wells £28,0006 month FTC About the Role Our client is seeking a proactive and organised Recruitment Officer to join their HR department. This is a fantastic opportunity for someone looking to develop their career in recruitment and HR, supporting the full hiring lifecycle from attraction through to onboarding. Key Responsibilities Act as the primary point of contact for recruitment requests, providing guidance and support to hiring managers Draft and publish engaging job advertisements in collaboration with the PR and Communications team across platforms Proactively source candidates using job boards, networking tools, and direct outreach Conduct initial telephone screenings to assess candidate suitability and align with role requirements Coordinate and support interviews across multiple departments, including scheduling, candidate communication, and CV redaction for shortlisting Manage busy and often conflicting priorities, including diary coordination, arranging assessments, and welcoming candidates onsite Carrying out right-to-work checks, obtaining references, and ensuring compliance with internal policies Coordinate induction schedules, including booking IT and HR onboarding sessions for new starters Arrange review meetings for new hires Maintain accurate recruitment records and provide regular updates and reports to the HR team Manage the recruitment inbox and ensure internal tracking systems and job registers are kept up to date Assist with KPI tracking and reporting using Excel About You Our client is looking for a highly organised and detail-oriented individual who enjoys working in a fast-paced, people-focused environment. Essential: Strong administrative skills with experience managing diaries and coordinating activities Excellent communication skills, both written and verbal Ability to manage multiple tasks and prioritise effectively High level of attention to detail and accuracy Confident using Microsoft Office, particularly Outlook, Word, and Excel Desirable: Previous experience within recruitment, HR, or a similar administrative role Experience liaising with stakeholders and managing expectations Familiarity with recruitment systems or processes Key Attributes Proactive, adaptable, and solution-focused Strong interpersonal skills with the ability to build relationships at all levels Able to handle confidential information with discretion Resilient and able to work under pressure A team player with a positive and professional approach Additional Information Our client is committed to promoting equality, diversity, and inclusion within the workplace and encourages applications from all backgrounds. The successful applicant will be expected to adhere to GDPR requirements, maintain data accuracy, and contribute positively to team and organisational objectives. If you are interested in this opportunity, please apply today or contact us for more information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2026
Full time
Recruitment OfficerTunbridge Wells £28,0006 month FTC About the Role Our client is seeking a proactive and organised Recruitment Officer to join their HR department. This is a fantastic opportunity for someone looking to develop their career in recruitment and HR, supporting the full hiring lifecycle from attraction through to onboarding. Key Responsibilities Act as the primary point of contact for recruitment requests, providing guidance and support to hiring managers Draft and publish engaging job advertisements in collaboration with the PR and Communications team across platforms Proactively source candidates using job boards, networking tools, and direct outreach Conduct initial telephone screenings to assess candidate suitability and align with role requirements Coordinate and support interviews across multiple departments, including scheduling, candidate communication, and CV redaction for shortlisting Manage busy and often conflicting priorities, including diary coordination, arranging assessments, and welcoming candidates onsite Carrying out right-to-work checks, obtaining references, and ensuring compliance with internal policies Coordinate induction schedules, including booking IT and HR onboarding sessions for new starters Arrange review meetings for new hires Maintain accurate recruitment records and provide regular updates and reports to the HR team Manage the recruitment inbox and ensure internal tracking systems and job registers are kept up to date Assist with KPI tracking and reporting using Excel About You Our client is looking for a highly organised and detail-oriented individual who enjoys working in a fast-paced, people-focused environment. Essential: Strong administrative skills with experience managing diaries and coordinating activities Excellent communication skills, both written and verbal Ability to manage multiple tasks and prioritise effectively High level of attention to detail and accuracy Confident using Microsoft Office, particularly Outlook, Word, and Excel Desirable: Previous experience within recruitment, HR, or a similar administrative role Experience liaising with stakeholders and managing expectations Familiarity with recruitment systems or processes Key Attributes Proactive, adaptable, and solution-focused Strong interpersonal skills with the ability to build relationships at all levels Able to handle confidential information with discretion Resilient and able to work under pressure A team player with a positive and professional approach Additional Information Our client is committed to promoting equality, diversity, and inclusion within the workplace and encourages applications from all backgrounds. The successful applicant will be expected to adhere to GDPR requirements, maintain data accuracy, and contribute positively to team and organisational objectives. If you are interested in this opportunity, please apply today or contact us for more information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SEND Business Support Officer - Medway Contract £200 per day Full time Onsite 3 days per week, work from home 2 days per week Duties and responsibilties Provide proactive admin support across Hub Inclusion Team activities Be the first point of contact, delivering excellent customer service Respond promptly to calls/emails and maintain accurate records Communicate clearly, inclusively and respectfully with diverse audiences Manage enquiries (including sensitive/confidential) professionally Support scheduling, appointments and diary coordination Maintain databases and admin systems in line with council processes Take accurate minutes and support partnership/SEND meetings Organise meetings, events and training sessions end-to-end Prepare documents, reports and statutory returns Keep stakeholders informed with clear, up-to-date case information Maintain accurate SEN pupil data in line with requirements Gather feedback to continuously improve service delivery To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 20, 2026
Contractor
SEND Business Support Officer - Medway Contract £200 per day Full time Onsite 3 days per week, work from home 2 days per week Duties and responsibilties Provide proactive admin support across Hub Inclusion Team activities Be the first point of contact, delivering excellent customer service Respond promptly to calls/emails and maintain accurate records Communicate clearly, inclusively and respectfully with diverse audiences Manage enquiries (including sensitive/confidential) professionally Support scheduling, appointments and diary coordination Maintain databases and admin systems in line with council processes Take accurate minutes and support partnership/SEND meetings Organise meetings, events and training sessions end-to-end Prepare documents, reports and statutory returns Keep stakeholders informed with clear, up-to-date case information Maintain accurate SEN pupil data in line with requirements Gather feedback to continuously improve service delivery To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
An opportunity has arisen for a Traffic Regulations/Management Orders Officer to join a client in London. Your main duties include supporting the service with the preparation and the drafting of orders and notices related to road closures, parking restrictions and speed limits as well as updating internal management systems, carrying out pre-draft research and acting as the focal point of contact for all TRO related matters. This is a full-time contract position. The rate on offer £30 - £35 per hour - negotiable for the right candidate and dependant on experience. Flexible working and working from home arrangements are available. Working within the Highways team your main duties include: Supporting senior staff with the the preparation and the drafting of orders and noticed related to road closures, parking restrictions, speed limits, bus / cycle lanes and pedestrian crossings Carrying out pre-draft research and consultation Updating the internal TRO database and ensuring the clarity of all orders Acting as the main point of contact for internal and external TRO matters Previous experience in Highways is essential for this role. Carrington West are also looking for Engineers & Project Managers with similar backgrounds across the South of UK - please get in touch to find out more. For a full description and further information on the role, please call Ilya Donets at Carrington West on (phone number removed) or email (url removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 25+ years experience in this market. Please call Ilya at Carrington West on (phone number removed) for more information. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.
May 20, 2026
Contractor
An opportunity has arisen for a Traffic Regulations/Management Orders Officer to join a client in London. Your main duties include supporting the service with the preparation and the drafting of orders and notices related to road closures, parking restrictions and speed limits as well as updating internal management systems, carrying out pre-draft research and acting as the focal point of contact for all TRO related matters. This is a full-time contract position. The rate on offer £30 - £35 per hour - negotiable for the right candidate and dependant on experience. Flexible working and working from home arrangements are available. Working within the Highways team your main duties include: Supporting senior staff with the the preparation and the drafting of orders and noticed related to road closures, parking restrictions, speed limits, bus / cycle lanes and pedestrian crossings Carrying out pre-draft research and consultation Updating the internal TRO database and ensuring the clarity of all orders Acting as the main point of contact for internal and external TRO matters Previous experience in Highways is essential for this role. Carrington West are also looking for Engineers & Project Managers with similar backgrounds across the South of UK - please get in touch to find out more. For a full description and further information on the role, please call Ilya Donets at Carrington West on (phone number removed) or email (url removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 25+ years experience in this market. Please call Ilya at Carrington West on (phone number removed) for more information. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 19, 2026
Contractor
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Senior Admin Officer Contract: Part-time, 6 month Fixed Term Contract Salary: £28,355.60 - £33,233.20 pro rata (depending on experience) Hours: 20 hours per week, Monday to Friday (9am-1pm) Location: office-based, Newcastle upon Tyne Benefits: 28 days' annual leave (pro rata) plus bank holidays; 6% employer pension contribution DBS: Enhanced DBS required Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010 Charity People is delighted to be partnering with the Angelou Centre to recruit for a Senior Admin Officer . This is a pivotal leadership role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Senior Admin Officer will play a critical role in ensuring the organisation operates effectively, safely and in full compliance, overseeing administration, HR systems, governance and facilities. About the charity For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice. About the role The Senior Admin Officer is responsible for leading and strengthening the organisation's operational infrastructure. This includes oversight of administration, compliance, HR processes, governance, and facilities management. You will work closely with the Executive Director to design and embed effective systems, improve processes, and support organisational growth. This is a strategic and hands-on role requiring excellent organisational, leadership and problem-solving skills. Key responsibilities Operations & administration Lead and continuously improve administrative systems, processes, and record-keeping Oversee facilities management, including health and safety and building compliance Manage supplier relationships and service contracts Ensure compliance with regulatory bodies (Charity Commission, Companies House, safeguarding and employment law) Lead on GDPR compliance and data protection across the organisation Oversee IT systems and infrastructure to ensure efficient and secure working HR & people management Oversee HR systems and processes, ensuring compliance with UK employment law and best practice Develop and implement HR policies, procedures, and strategy Lead recruitment, induction, appraisal, and performance management processes Support staff development, learning and wellbeing initiatives Embed equality, diversity and inclusion across all people management practices Monitor HR metrics and provide regular reports to senior leadership Leadership & governance Support governance processes, including Board administration and policy reviews Maintain risk registers and ensure effective compliance frameworks Prepare reports for the Executive Director and Board of Trustees Support trustee recruitment, onboarding and development Represent the organisation externally where required About you You will bring: Significant experience in a senior administrative, operations or office management role Strong knowledge of UK Employment Law, GDPR, and organisational compliance Proven experience of managing systems, processes, and multi-functional operations Excellent organisational, project management and problem-solving skills Experience of leading or supporting people management processes Ability to handle sensitive and confidential information with professionalism A proactive, strategic mindset with the ability to balance hands-on delivery and oversight Desirable experience includes: Experience within the charity or voluntary sector CIPD Level 5 or equivalent HR experience Experience in governance, Board support or risk management Financial administration or budget oversight Values & Approach Commitment to The Angelou Centre's vision, values, and Black feminist ethos Strong commitment to equality, diversity, and inclusion Empathy, cultural competence, and a trauma-informed approach Collaborative leadership style and ability to build positive working relationships A proactive, solution-focused and continuous improvement mindset Representation, Lived Experience & Encouragement to Apply The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for. How to apply Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role. Closing date for applications: Tuesday 2nd June 9:00 am Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
May 19, 2026
Full time
Senior Admin Officer Contract: Part-time, 6 month Fixed Term Contract Salary: £28,355.60 - £33,233.20 pro rata (depending on experience) Hours: 20 hours per week, Monday to Friday (9am-1pm) Location: office-based, Newcastle upon Tyne Benefits: 28 days' annual leave (pro rata) plus bank holidays; 6% employer pension contribution DBS: Enhanced DBS required Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010 Charity People is delighted to be partnering with the Angelou Centre to recruit for a Senior Admin Officer . This is a pivotal leadership role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Senior Admin Officer will play a critical role in ensuring the organisation operates effectively, safely and in full compliance, overseeing administration, HR systems, governance and facilities. About the charity For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice. About the role The Senior Admin Officer is responsible for leading and strengthening the organisation's operational infrastructure. This includes oversight of administration, compliance, HR processes, governance, and facilities management. You will work closely with the Executive Director to design and embed effective systems, improve processes, and support organisational growth. This is a strategic and hands-on role requiring excellent organisational, leadership and problem-solving skills. Key responsibilities Operations & administration Lead and continuously improve administrative systems, processes, and record-keeping Oversee facilities management, including health and safety and building compliance Manage supplier relationships and service contracts Ensure compliance with regulatory bodies (Charity Commission, Companies House, safeguarding and employment law) Lead on GDPR compliance and data protection across the organisation Oversee IT systems and infrastructure to ensure efficient and secure working HR & people management Oversee HR systems and processes, ensuring compliance with UK employment law and best practice Develop and implement HR policies, procedures, and strategy Lead recruitment, induction, appraisal, and performance management processes Support staff development, learning and wellbeing initiatives Embed equality, diversity and inclusion across all people management practices Monitor HR metrics and provide regular reports to senior leadership Leadership & governance Support governance processes, including Board administration and policy reviews Maintain risk registers and ensure effective compliance frameworks Prepare reports for the Executive Director and Board of Trustees Support trustee recruitment, onboarding and development Represent the organisation externally where required About you You will bring: Significant experience in a senior administrative, operations or office management role Strong knowledge of UK Employment Law, GDPR, and organisational compliance Proven experience of managing systems, processes, and multi-functional operations Excellent organisational, project management and problem-solving skills Experience of leading or supporting people management processes Ability to handle sensitive and confidential information with professionalism A proactive, strategic mindset with the ability to balance hands-on delivery and oversight Desirable experience includes: Experience within the charity or voluntary sector CIPD Level 5 or equivalent HR experience Experience in governance, Board support or risk management Financial administration or budget oversight Values & Approach Commitment to The Angelou Centre's vision, values, and Black feminist ethos Strong commitment to equality, diversity, and inclusion Empathy, cultural competence, and a trauma-informed approach Collaborative leadership style and ability to build positive working relationships A proactive, solution-focused and continuous improvement mindset Representation, Lived Experience & Encouragement to Apply The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for. How to apply Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role. Closing date for applications: Tuesday 2nd June 9:00 am Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Legal Business Support Officer Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months (with potential to extend) Pay Rate: £16.71 (PAYE)Pertemps is recruiting a Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment.This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team. Key Responsibilities: Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required. Essential Requirements: Experience in legal support, governance or public sector business support Strong organisational skills and attention to detail Proficient in MS Word, Excel, Outlook and PowerPoint Excellent communication skills and ability to handle confidential information Ability to manage competing priorities and work collaboratively Desirable: Local government or shared legal service experience Financial administration or SAP experience About us:For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
May 19, 2026
Seasonal
Legal Business Support Officer Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months (with potential to extend) Pay Rate: £16.71 (PAYE)Pertemps is recruiting a Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment.This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team. Key Responsibilities: Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required. Essential Requirements: Experience in legal support, governance or public sector business support Strong organisational skills and attention to detail Proficient in MS Word, Excel, Outlook and PowerPoint Excellent communication skills and ability to handle confidential information Ability to manage competing priorities and work collaboratively Desirable: Local government or shared legal service experience Financial administration or SAP experience About us:For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
Human Resources and Organisational Development Officer Salary: Scale 5 / SCP 12 -17 £28,598- £31,022 (depending on experience) Location: The Manor House, Church Street, Littlehampton, BN17 5EW Contract: Permanent Working Pattern: Monday to Thursday 8:30-17:00, Fridays 8:30-16:30. Hours: 37 hours per week, part time would be considered for the right candidate. Occasional evening work. We are seeking a proactive and people-focused Human Resources and Organisational Development Officer to support the delivery of high-quality HR and OD services across the Council. Based at Manor House, Littlehampton, you will provide advice on HR policies, coordinate recruitment and apprenticeships, administer key HR processes, support employee relations, and contribute to learning, development and organisational change initiatives. You will maintain accurate HR systems and data, assist with policy development, promote equality and inclusion, and help maintain a positive organisational culture. The role suits someone with HR experience, strong communication and organisational skills, a high level of accuracy, and the ability to manage a varied workload while handling sensitive information professionally. Occasional evening work may be required. In return we can offer 23 days annual leave and access to the Local Government Pension Scheme. An element of hybrid working will be considered in light of the requirements of the role. How to apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email . This will include an application form which the employer requires to be completed. Closing date: Midnight Sunday 7th June 2026 Shortlisting: Week commencing Monday 8th June 2026 Interview date: Tuesday 16th June 2026 Start date: As soon as possible
May 19, 2026
Full time
Human Resources and Organisational Development Officer Salary: Scale 5 / SCP 12 -17 £28,598- £31,022 (depending on experience) Location: The Manor House, Church Street, Littlehampton, BN17 5EW Contract: Permanent Working Pattern: Monday to Thursday 8:30-17:00, Fridays 8:30-16:30. Hours: 37 hours per week, part time would be considered for the right candidate. Occasional evening work. We are seeking a proactive and people-focused Human Resources and Organisational Development Officer to support the delivery of high-quality HR and OD services across the Council. Based at Manor House, Littlehampton, you will provide advice on HR policies, coordinate recruitment and apprenticeships, administer key HR processes, support employee relations, and contribute to learning, development and organisational change initiatives. You will maintain accurate HR systems and data, assist with policy development, promote equality and inclusion, and help maintain a positive organisational culture. The role suits someone with HR experience, strong communication and organisational skills, a high level of accuracy, and the ability to manage a varied workload while handling sensitive information professionally. Occasional evening work may be required. In return we can offer 23 days annual leave and access to the Local Government Pension Scheme. An element of hybrid working will be considered in light of the requirements of the role. How to apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email . This will include an application form which the employer requires to be completed. Closing date: Midnight Sunday 7th June 2026 Shortlisting: Week commencing Monday 8th June 2026 Interview date: Tuesday 16th June 2026 Start date: As soon as possible
United Grand Lodge seeks a proactive and diligent HR Coordinator with excellent attention to detail to support the HR team. This role is suited to a HR Coordinator who is confident managing end to end people processes, passionate about delivering a high-quality employee experience and acting as a knowledgeable first point of contact for staff. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Job Summary The successful person will provide an efficient and timely support for the HR department, ensuring all systems remain current and organised. Duties include: Communication - act as a point of contact for HR related queries, providing support on various HR matters. Recruitment - Assist in managing recruitment process. Coordinate employment related paperwork for new hires, contract amends, and terminations. Carry out HR induction for new employees. Coordinate probationary review process to include checks and controls around process and policy. Payroll - Assist with monthly payroll collation, input, and changes on payroll system ready for monthly processing (Payroll outsourced). Benefits - assist with administration for staff benefit schemes. Record Management - Maintain and Update the HR systems (starters, leavers, training, reviews, holidays, sickness, benefits) etc. Training - Action and coordinate training as directed. Assist with leaver's process, including exit interviews and confirming final pay arrangements. Assist Internal Communications and Engagement Officer with Intranet updates and changes. Provide support in maintaining and regularly updating organisational charts and wider internal communications materials, ensuring they reflect up-to-date business structures. Assist team with social and wellbeing internal events. Assist HR team with HR projects and general team support. Audit - To assist the HR Officer and HRD with preparing records for the purpose of external audit. Qualifications, Experience and skills Qualifications: A HR qualification, or working towards (CIPD) - desirable Experience: Previous HR administration experience - minimum of 2-3 years' - Essential Previous experience of using HR systems IntelliHR (HR system), Edays (Absence and holiday system), Moorepay (Payroll) - Desirable Knowledge of Microsoft applications such as Windows, Word, Excel and Outlook and be otherwise IT literate to adapt to bespoke systems and databases (training provided) - Essential Skills and Personal Attributes: Excellent written and verbal communication skills. Excellent organisation skills. Meticulous attention to detail and accuracy. Ability to manage sensitive information and maintain strict confidentiality. Discreet and tactful. Team player. Ability to multitask and prioritise. Salary and Benefits Competitive salary subject to experience plus, the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Employee Assistance Programme Hybrid working Hours: The successful applicant will work 4 days per week. Hybrid working, but with Monday an essential office day. Application details To apply please send your CV and covering letter to: Elizabeth Gay - Director of HR - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on 25 May 2026.
May 19, 2026
Full time
United Grand Lodge seeks a proactive and diligent HR Coordinator with excellent attention to detail to support the HR team. This role is suited to a HR Coordinator who is confident managing end to end people processes, passionate about delivering a high-quality employee experience and acting as a knowledgeable first point of contact for staff. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Job Summary The successful person will provide an efficient and timely support for the HR department, ensuring all systems remain current and organised. Duties include: Communication - act as a point of contact for HR related queries, providing support on various HR matters. Recruitment - Assist in managing recruitment process. Coordinate employment related paperwork for new hires, contract amends, and terminations. Carry out HR induction for new employees. Coordinate probationary review process to include checks and controls around process and policy. Payroll - Assist with monthly payroll collation, input, and changes on payroll system ready for monthly processing (Payroll outsourced). Benefits - assist with administration for staff benefit schemes. Record Management - Maintain and Update the HR systems (starters, leavers, training, reviews, holidays, sickness, benefits) etc. Training - Action and coordinate training as directed. Assist with leaver's process, including exit interviews and confirming final pay arrangements. Assist Internal Communications and Engagement Officer with Intranet updates and changes. Provide support in maintaining and regularly updating organisational charts and wider internal communications materials, ensuring they reflect up-to-date business structures. Assist team with social and wellbeing internal events. Assist HR team with HR projects and general team support. Audit - To assist the HR Officer and HRD with preparing records for the purpose of external audit. Qualifications, Experience and skills Qualifications: A HR qualification, or working towards (CIPD) - desirable Experience: Previous HR administration experience - minimum of 2-3 years' - Essential Previous experience of using HR systems IntelliHR (HR system), Edays (Absence and holiday system), Moorepay (Payroll) - Desirable Knowledge of Microsoft applications such as Windows, Word, Excel and Outlook and be otherwise IT literate to adapt to bespoke systems and databases (training provided) - Essential Skills and Personal Attributes: Excellent written and verbal communication skills. Excellent organisation skills. Meticulous attention to detail and accuracy. Ability to manage sensitive information and maintain strict confidentiality. Discreet and tactful. Team player. Ability to multitask and prioritise. Salary and Benefits Competitive salary subject to experience plus, the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Employee Assistance Programme Hybrid working Hours: The successful applicant will work 4 days per week. Hybrid working, but with Monday an essential office day. Application details To apply please send your CV and covering letter to: Elizabeth Gay - Director of HR - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on 25 May 2026.
Senior Customer Service Officer Location; Cheltenham £15.06 per hour 37 hours per week Temporary Contract ongoing Are you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function. The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers. Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external organisations to resolve issues efficiently . Deliver a professional and customer-focused service at all times . Support and coordinate corporate complaints and customer feedback processes . Promote best practice in complaint handling and customer service . Maintain and review customer behaviour and complaints policies in line with legislation and guidance . Support wider service improvement initiatives across the organisation . Manage the Personal Safety Register process and liaise with Health and Safety teams . Prepare KPI data, compliance reports and governance information . Maintain accurate records and update internal systems . Support wider administrative and operational processes What We're Looking For . Previous experience within a customer service and administrative role . Strong written and verbal communication skills . Excellent organisation and time management abilities . Confident using Microsoft Office applications, particularly Excel . Experience using multiple IT systems and databases . Strong attention to detail and accurate record-keeping skills . Ability to remain calm and professional in challenging situations . Flexible, adaptable and solution-focused approach . Strong teamworking and relationship-building skills Desirable Experience . Experience using CRM systems . Previous public sector experience . Complaint handling and feedback management experience Why Apply? This is an excellent opportunity for a customer-focused professional to join a respected organisation where you can make a genuine impact on customer experience and service delivery. Apply now, and a member of the Workforce team will be in touch to discuss the opportunity further. Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
May 19, 2026
Seasonal
Senior Customer Service Officer Location; Cheltenham £15.06 per hour 37 hours per week Temporary Contract ongoing Are you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function. The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers. Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external organisations to resolve issues efficiently . Deliver a professional and customer-focused service at all times . Support and coordinate corporate complaints and customer feedback processes . Promote best practice in complaint handling and customer service . Maintain and review customer behaviour and complaints policies in line with legislation and guidance . Support wider service improvement initiatives across the organisation . Manage the Personal Safety Register process and liaise with Health and Safety teams . Prepare KPI data, compliance reports and governance information . Maintain accurate records and update internal systems . Support wider administrative and operational processes What We're Looking For . Previous experience within a customer service and administrative role . Strong written and verbal communication skills . Excellent organisation and time management abilities . Confident using Microsoft Office applications, particularly Excel . Experience using multiple IT systems and databases . Strong attention to detail and accurate record-keeping skills . Ability to remain calm and professional in challenging situations . Flexible, adaptable and solution-focused approach . Strong teamworking and relationship-building skills Desirable Experience . Experience using CRM systems . Previous public sector experience . Complaint handling and feedback management experience Why Apply? This is an excellent opportunity for a customer-focused professional to join a respected organisation where you can make a genuine impact on customer experience and service delivery. Apply now, and a member of the Workforce team will be in touch to discuss the opportunity further. Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Description The Manager role forms a key part of the Wealth Management Europe ('WME') FC team and is responsible for ensuring that the end-to-end financial control framework that supports the production of an IFRS compliant Balance Sheets and Income Statements. The role will be responsible for supporting FC, CT, and change management activities for all WME business, whilst also ensuring a robust control environment. The role will require partnering with the business and functions for where issues have been identified, to ensure appropriate actions plans are implemented and managed effectively. PRIMARY RESPONSIBILITIES: Financial control activities: Review/input of journals ensuring impact of journal is in accordance with reporting requirements and business expectations Preparation and review of analytical reviews of month end results, provide relevant variance analysis, and communicate key drivers to Snr Management. Make contributions to continuous improvements of the financial control process, constantly challenging the way things are done to save time and improve the control environment Update documentation of processes and procedures maintained in Confluence as required Review high risk head office returns Assist with the preparation of Legal Entity financial statements Prepare the monthly IRRBB GAP01 returns and respond to any queries Engage with CT PC to support month-end close activities Reconciliation of accounts and attestations: Ensure the integrity and accuracy of the end-to-end general ledger is maintained at all times from transactions through to the general ledger Ensure key control reconciliations, Standards of Documentation ('SoD') packages and PEGA attestation are produced, reviewed and sign offs in line with policy Ensure monitoring and resolution of all reconciliation breaks and review points by development and implementation of appropriate action plans within agreed timescales Finance Change and Projects: Be a key member of the project team in defining the end-to-end processes in relation to FC. Assessing strategies for migration of future finance activities, building business cases, robust plans and solutions Identifying and escalating as appropriate issues that may arise during the various stages of the change process Assist with the new business initiatives (NBC), tactical enhancements and strategic projects within assigned businesses to ensure Financial Control requirements are met that will enable the IFRS compliant accounting. Contribute to the design, development and enhancement of systems, processes and reporting in order to achieve best practice targets and add value to reporting Lead the closure activities of businesses that are being exited AUTHORITIES, IMPACT, RISK: This position supports the key functions listed under primary responsibilities Management of operational risk within the Finance Team Partner with Finance Snr Management team, including the WME Chief Financial Officer, members of wider bank's Finance Team, head office Finance Team, Functions, Operations, Technology Global Finance Teams, Finance Change, Corporate Treasury and project teams Help support the integration activities of numerous Wealth Management business projects Be a key member of the project team in defining the end-to-end processes in relation to Financial Control Assessing strategies for migration of future finance activities, building business cases, robust plans and solutions Prepare various financial plans, cost/synergy analysis and reporting to support business and provide key support analytics and data on control points Identifying and escalating as appropriate issues that may arise during the various stages of the change process Skills Control frameworks control framework IFRS Finance financial controller CT Change Management Wealth Management Private Banking Job Title: Financial Controller Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 19, 2026
Contractor
Description The Manager role forms a key part of the Wealth Management Europe ('WME') FC team and is responsible for ensuring that the end-to-end financial control framework that supports the production of an IFRS compliant Balance Sheets and Income Statements. The role will be responsible for supporting FC, CT, and change management activities for all WME business, whilst also ensuring a robust control environment. The role will require partnering with the business and functions for where issues have been identified, to ensure appropriate actions plans are implemented and managed effectively. PRIMARY RESPONSIBILITIES: Financial control activities: Review/input of journals ensuring impact of journal is in accordance with reporting requirements and business expectations Preparation and review of analytical reviews of month end results, provide relevant variance analysis, and communicate key drivers to Snr Management. Make contributions to continuous improvements of the financial control process, constantly challenging the way things are done to save time and improve the control environment Update documentation of processes and procedures maintained in Confluence as required Review high risk head office returns Assist with the preparation of Legal Entity financial statements Prepare the monthly IRRBB GAP01 returns and respond to any queries Engage with CT PC to support month-end close activities Reconciliation of accounts and attestations: Ensure the integrity and accuracy of the end-to-end general ledger is maintained at all times from transactions through to the general ledger Ensure key control reconciliations, Standards of Documentation ('SoD') packages and PEGA attestation are produced, reviewed and sign offs in line with policy Ensure monitoring and resolution of all reconciliation breaks and review points by development and implementation of appropriate action plans within agreed timescales Finance Change and Projects: Be a key member of the project team in defining the end-to-end processes in relation to FC. Assessing strategies for migration of future finance activities, building business cases, robust plans and solutions Identifying and escalating as appropriate issues that may arise during the various stages of the change process Assist with the new business initiatives (NBC), tactical enhancements and strategic projects within assigned businesses to ensure Financial Control requirements are met that will enable the IFRS compliant accounting. Contribute to the design, development and enhancement of systems, processes and reporting in order to achieve best practice targets and add value to reporting Lead the closure activities of businesses that are being exited AUTHORITIES, IMPACT, RISK: This position supports the key functions listed under primary responsibilities Management of operational risk within the Finance Team Partner with Finance Snr Management team, including the WME Chief Financial Officer, members of wider bank's Finance Team, head office Finance Team, Functions, Operations, Technology Global Finance Teams, Finance Change, Corporate Treasury and project teams Help support the integration activities of numerous Wealth Management business projects Be a key member of the project team in defining the end-to-end processes in relation to Financial Control Assessing strategies for migration of future finance activities, building business cases, robust plans and solutions Prepare various financial plans, cost/synergy analysis and reporting to support business and provide key support analytics and data on control points Identifying and escalating as appropriate issues that may arise during the various stages of the change process Skills Control frameworks control framework IFRS Finance financial controller CT Change Management Wealth Management Private Banking Job Title: Financial Controller Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Sent your CV today, get booked for an assessment/interview immediately, pass and start date in June 2026 Paid training provided when successful in the assessment If you have a passion for helping and wanting to make a difference, apply now Customer service / Customer facing/ Retail that has worked with difficult situations and know how to resolve it please apply Assessment: 26/05/2026 Start Date: June 2026 Form part of a team of Call Handlers who will normally provide the first point of contact with telephone callers to the Trust, on a 24/7 basis, working rotating shifts. Where business continuity requires it, there may be a need to handle calls for one of the Trusts other two EOCs or to relocate to one of them on a temporary basis. To respond to all incoming telephone calls to the EOC, giving emergency calls priority over non-emergency calls; placing lower priority callers on hold when required, to achieve this. (Where ACD (Automatic Call Distribution) is active, emergency calls may be answered automatically for the user) Ensure the timely and accurate answering and recording of all requests for emergency resources (including doctors urgent requests and routine calls) using the Computer Aided Dispatch and appropriate clinical triage software. Receive and record telephone calls from a range of personnel including hospital staff; other Health Service professionals and other Emergency Services. Where rota's or staffing levels require it, carry out duties within the "out of hours" control, either call handling or dispatching received calls. This requirement like all duties is subject to the post holder having had appropriate training. Provide advice to clients as directed by clinical triage protocols and procedures. This will involve following a set process when applying the clinical triage software. Complete the clinical triage process for each emergency call received, to the fullest extent possible, to allow all emergencies to be marked with an appropriate priority. This is the means of ensuring that patients receive a response intended to reach them in a timely manner for their condition, whilst also indicating the right type of resource that should be allocated. Utilise Computer Aided Dispatch, clinical triage software and Information Communication Technology (ICT), including; telephony, data, email, and fax, to achieve effective communication with clients and EOC/operational staff. Ensure ICT systems are used appropriately, and report systems failures to the Call Handler Team Leader/Duty EOC Officer. In the event of a systems failure all staff are required to initiate any appropriate steps in line with standard operating procedures, to support the EOC in maintaining business continuity. June 2010 V2.1 10. To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate. To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy. To take charge of an incoming call; managing patients, relatives, and the general public in a calm professional manner and treating them with dignity and respect at all times Be able to (and be able to recognise the need to), modify and adapt methods of communication to account for the differing needs of patients and callers especially in stressful and difficult situations
May 19, 2026
Full time
Sent your CV today, get booked for an assessment/interview immediately, pass and start date in June 2026 Paid training provided when successful in the assessment If you have a passion for helping and wanting to make a difference, apply now Customer service / Customer facing/ Retail that has worked with difficult situations and know how to resolve it please apply Assessment: 26/05/2026 Start Date: June 2026 Form part of a team of Call Handlers who will normally provide the first point of contact with telephone callers to the Trust, on a 24/7 basis, working rotating shifts. Where business continuity requires it, there may be a need to handle calls for one of the Trusts other two EOCs or to relocate to one of them on a temporary basis. To respond to all incoming telephone calls to the EOC, giving emergency calls priority over non-emergency calls; placing lower priority callers on hold when required, to achieve this. (Where ACD (Automatic Call Distribution) is active, emergency calls may be answered automatically for the user) Ensure the timely and accurate answering and recording of all requests for emergency resources (including doctors urgent requests and routine calls) using the Computer Aided Dispatch and appropriate clinical triage software. Receive and record telephone calls from a range of personnel including hospital staff; other Health Service professionals and other Emergency Services. Where rota's or staffing levels require it, carry out duties within the "out of hours" control, either call handling or dispatching received calls. This requirement like all duties is subject to the post holder having had appropriate training. Provide advice to clients as directed by clinical triage protocols and procedures. This will involve following a set process when applying the clinical triage software. Complete the clinical triage process for each emergency call received, to the fullest extent possible, to allow all emergencies to be marked with an appropriate priority. This is the means of ensuring that patients receive a response intended to reach them in a timely manner for their condition, whilst also indicating the right type of resource that should be allocated. Utilise Computer Aided Dispatch, clinical triage software and Information Communication Technology (ICT), including; telephony, data, email, and fax, to achieve effective communication with clients and EOC/operational staff. Ensure ICT systems are used appropriately, and report systems failures to the Call Handler Team Leader/Duty EOC Officer. In the event of a systems failure all staff are required to initiate any appropriate steps in line with standard operating procedures, to support the EOC in maintaining business continuity. June 2010 V2.1 10. To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate. To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy. To take charge of an incoming call; managing patients, relatives, and the general public in a calm professional manner and treating them with dignity and respect at all times Be able to (and be able to recognise the need to), modify and adapt methods of communication to account for the differing needs of patients and callers especially in stressful and difficult situations
Job Title: Legal Assistant: Litigation and Social Care Grade: £16.71 - (rate dependent on experience) Location: Hybrid Contract: Temporary ongoing (initial 6-month assignment with view to extend) Working Hours: 36 hours per week Job Overview HB Public Law, a shared service between a number of North West London boroughs and home countries local authorities, is recruiting a proactive and detail-oriented Legal Assistant. This is a key career-graded role designed to support HB Public Law by carrying out legal work and developing, implementing, and supporting cutting-edge practice management processes.The successful candidate will play a central role in conducting a significant caseload across several legal specialisms. This position offers improved career opportunities and the chance to move between teams to cover a wider range of legal specialisms. Key Responsibilities Caseload Management: Advise on and have conduct of legal files for civil and criminal litigation, children's and adults social care, and education matters. Maintain a significant caseload in compliance with Lexcel requirements. Legal Support & Research: Provide advice, undertake research, and support lawyers. Provide clear and accurate advice to clients in person, on the telephone, and in writing. Representation & Advocacy: Represent clients in court, tribunals, panels, and external meetings. Undertake advocacy. Governance & Panels: Clerk Education Exclusion Panel meetings. Provide advice to members, officers, and project teams proactively. Systems & Compliance: Provide administrative and systems assistance as a super user of an electronic case management system. Ensure compliance with office procedures and Lexcel & IIP standards. RequirementsKnowledge General knowledge of English law, practice, and procedure in civil and criminal litigation and children's and adults social care and education work. General knowledge and understanding of public law principles as they apply to local government. Experience Experience of working in a legal environment; contributing positively in a team; providing written and oral legal advice and guidance to officers/clients; conducting a caseload with minimum supervision covering at least one of the following areas: civil and criminal litigation and children's and adults social care and education work. Education/Qualifications Educated to degree standard, with a qualification in law (e.g., law degree, CPE, LPC) or be studying for/obtained a recognised legal qualification, or substantial experience working in a legal environment in lieu of qualification. Evidence of continuing professional development. Skills & Abilities Must be able to manage and prioritise workload; understand and meet Lexcel standards; demonstrate excellent client care skills; conduct legal research; use fully Microsoft products & a case management system; draft legal documents, correspondence, and pleadings; and present a confident and professional demeanour. About Us HB Public Law sits within the Legal and Governance Services Department of Harrow Council. The shared legal practice provides clients with a greater range and depth of legal expertise, reduced cost, and greater resilience.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city centre and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406.For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
May 19, 2026
Seasonal
Job Title: Legal Assistant: Litigation and Social Care Grade: £16.71 - (rate dependent on experience) Location: Hybrid Contract: Temporary ongoing (initial 6-month assignment with view to extend) Working Hours: 36 hours per week Job Overview HB Public Law, a shared service between a number of North West London boroughs and home countries local authorities, is recruiting a proactive and detail-oriented Legal Assistant. This is a key career-graded role designed to support HB Public Law by carrying out legal work and developing, implementing, and supporting cutting-edge practice management processes.The successful candidate will play a central role in conducting a significant caseload across several legal specialisms. This position offers improved career opportunities and the chance to move between teams to cover a wider range of legal specialisms. Key Responsibilities Caseload Management: Advise on and have conduct of legal files for civil and criminal litigation, children's and adults social care, and education matters. Maintain a significant caseload in compliance with Lexcel requirements. Legal Support & Research: Provide advice, undertake research, and support lawyers. Provide clear and accurate advice to clients in person, on the telephone, and in writing. Representation & Advocacy: Represent clients in court, tribunals, panels, and external meetings. Undertake advocacy. Governance & Panels: Clerk Education Exclusion Panel meetings. Provide advice to members, officers, and project teams proactively. Systems & Compliance: Provide administrative and systems assistance as a super user of an electronic case management system. Ensure compliance with office procedures and Lexcel & IIP standards. RequirementsKnowledge General knowledge of English law, practice, and procedure in civil and criminal litigation and children's and adults social care and education work. General knowledge and understanding of public law principles as they apply to local government. Experience Experience of working in a legal environment; contributing positively in a team; providing written and oral legal advice and guidance to officers/clients; conducting a caseload with minimum supervision covering at least one of the following areas: civil and criminal litigation and children's and adults social care and education work. Education/Qualifications Educated to degree standard, with a qualification in law (e.g., law degree, CPE, LPC) or be studying for/obtained a recognised legal qualification, or substantial experience working in a legal environment in lieu of qualification. Evidence of continuing professional development. Skills & Abilities Must be able to manage and prioritise workload; understand and meet Lexcel standards; demonstrate excellent client care skills; conduct legal research; use fully Microsoft products & a case management system; draft legal documents, correspondence, and pleadings; and present a confident and professional demeanour. About Us HB Public Law sits within the Legal and Governance Services Department of Harrow Council. The shared legal practice provides clients with a greater range and depth of legal expertise, reduced cost, and greater resilience.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city centre and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406.For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
Compliance Technologist Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Pizza and Bread Crewe, Crewe, CW1 6UA Ways of Working: Site based Hours of work: Monday - Friday / 08:30 - 17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Crewe produces chilled speciality breads, including sliced baguettes, hand-crafted flatbreads, and dough balls. The site employs over 280 people in the factory operating at a high standard of quality and volume. What you'll be doing As a Compliance Technologist, you'll support the Technical function by ensuring legal, food safety and quality compliance across the site. You'll provide technical support to customers, suppliers and internal teams while maintaining robust systems, reporting and audit readiness. Role Accountabilities • Provide administrative support for QMS and HACCP compliance • Generate, maintain and report Technical KPI data • Monitor and trend non-conformance, complaints, microbiological and nutritional surveillance data • Coordinate pest control activity and ensure compliance with scheduled visits • Maintain and update the Allergen Risk Assessment • Perform data entry, trend analysis, manage change procedures and respond to technical information requests • Conduct traceability exercises and drive system improvements • Support audits, site visits and customer communications • Complete internal audits and manage non-conformances • Work with the Specification Technologist to create and update finished product specifications • Support product launches, delists and promotional activity • Assist with export documentation compliance and veterinary officer visits • Provide flexible support across the Technical team and contribute to projects What we're looking for • Experience in a technical or compliance role within a manufacturing environment • Strong understanding of food safety, quality and compliance systems • Good analytical skills with the ability to interpret and trend data • Clear and effective written and verbal communication skills • Strong organisational skills and attention to detail • Ability to work calmly and methodically in a fast-paced environment • A proactive and solutions-focused approach • Flexibility to adapt to changing priorities • Professional approach with a strong sense of accountability At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date."
May 19, 2026
Full time
Compliance Technologist Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Pizza and Bread Crewe, Crewe, CW1 6UA Ways of Working: Site based Hours of work: Monday - Friday / 08:30 - 17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Crewe produces chilled speciality breads, including sliced baguettes, hand-crafted flatbreads, and dough balls. The site employs over 280 people in the factory operating at a high standard of quality and volume. What you'll be doing As a Compliance Technologist, you'll support the Technical function by ensuring legal, food safety and quality compliance across the site. You'll provide technical support to customers, suppliers and internal teams while maintaining robust systems, reporting and audit readiness. Role Accountabilities • Provide administrative support for QMS and HACCP compliance • Generate, maintain and report Technical KPI data • Monitor and trend non-conformance, complaints, microbiological and nutritional surveillance data • Coordinate pest control activity and ensure compliance with scheduled visits • Maintain and update the Allergen Risk Assessment • Perform data entry, trend analysis, manage change procedures and respond to technical information requests • Conduct traceability exercises and drive system improvements • Support audits, site visits and customer communications • Complete internal audits and manage non-conformances • Work with the Specification Technologist to create and update finished product specifications • Support product launches, delists and promotional activity • Assist with export documentation compliance and veterinary officer visits • Provide flexible support across the Technical team and contribute to projects What we're looking for • Experience in a technical or compliance role within a manufacturing environment • Strong understanding of food safety, quality and compliance systems • Good analytical skills with the ability to interpret and trend data • Clear and effective written and verbal communication skills • Strong organisational skills and attention to detail • Ability to work calmly and methodically in a fast-paced environment • A proactive and solutions-focused approach • Flexibility to adapt to changing priorities • Professional approach with a strong sense of accountability At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date."
Description Our local government clients in South Glamorgan seek a Business Support Officer - Social Care. We value experienced professionals who can make a meaningful difference in fostering connectedness among persons and guardians. The successful candidate will hold a driving licence, as the role involves regular out-of-office work and hybrid working, highlighting the importance of their contribution to the community. Responsibilities This role involves overseeing and tracking statutory checks, supporting the team in preparing assessment documents, and maintaining accurate records. Your work will directly support vulnerable individuals and contribute to effective social care services. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Hold a driving licence Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. C riteria for Shortlisting Ability to develop information packs for foster/ kinship carers Excellent verbal and written communication skills Ability to attend meetings. Must have some experience in Social Care. Ability to complete home visits when required and willingness to attend training and development courses relevant to the role. Ability to coordinate, book and minute meetings would be desirable. Excellent administrative and organisational skills, who can work under pressure, be adept at managing their own workload, and use their own initiative. Able to handle sensitive information while maintaining confidentiality. Practical knowledge of Microsoft Office Suite, email, produce documents, use spreadsheets and produce presentations and other materials. Maintaining accurate databases and records using computerised systems. Able to work collaboratively as part of a team to ensure service objectives are met. Compliance Requirements 2 Years References Enhanced DBS & barred list check (Child & adult) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
May 19, 2026
Contractor
Description Our local government clients in South Glamorgan seek a Business Support Officer - Social Care. We value experienced professionals who can make a meaningful difference in fostering connectedness among persons and guardians. The successful candidate will hold a driving licence, as the role involves regular out-of-office work and hybrid working, highlighting the importance of their contribution to the community. Responsibilities This role involves overseeing and tracking statutory checks, supporting the team in preparing assessment documents, and maintaining accurate records. Your work will directly support vulnerable individuals and contribute to effective social care services. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Hold a driving licence Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. C riteria for Shortlisting Ability to develop information packs for foster/ kinship carers Excellent verbal and written communication skills Ability to attend meetings. Must have some experience in Social Care. Ability to complete home visits when required and willingness to attend training and development courses relevant to the role. Ability to coordinate, book and minute meetings would be desirable. Excellent administrative and organisational skills, who can work under pressure, be adept at managing their own workload, and use their own initiative. Able to handle sensitive information while maintaining confidentiality. Practical knowledge of Microsoft Office Suite, email, produce documents, use spreadsheets and produce presentations and other materials. Maintaining accurate databases and records using computerised systems. Able to work collaboratively as part of a team to ensure service objectives are met. Compliance Requirements 2 Years References Enhanced DBS & barred list check (Child & adult) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
MI Analyst - Childrens Services Bournemouth - Onsite 3 days a week 3 month contract Inside of IR35 £22 - £24 per hour - 7.5 hour day We are seeking an experienced Management Information (MI) Analyst to support performance reporting and statutory data returns within Children's Services. We are looking for someone who can build positive working relationships, communicate technical information clearly and take a proactive approach to solving problems. Experience of performance reporting within Children's Services, and knowledge of Children's Social Care data or statutory returns, is essential. Key Responsibilities Produce and develop performance reports and dashboards relating to Children's Social Care Collect, validate, and submit data for statutory returns (eg CIN, CLA, SSDA903) Analyse complex datasets to identify trends, risks, and opportunities Present findings clearly to both technical and non-technical stakeholders Support service improvement through data-driven insight and recommendations Work collaboratively with operational teams and senior officers Ensure high standards of data quality, accuracy, and governance Contribute to ongoing data and reporting improvement projects Essential Experience & Skills Proven experience in performance reporting within Children's Services Strong working knowledge of Children's Social Care data and statutory returns Experience working with large, complex datasets and reporting tools (eg Excel, SQL, Power BI) Ability to communicate complex technical information in a clear and accessible way Strong attention to detail with a proactive approach to problem solving Experience building effective working relationships across teams Desirable Experience working within a local authority setting Knowledge of case management systems such as Mosaic Experience supporting Ofsted inspections or service improvement activity If you are available and interested, please apply today! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 19, 2026
Contractor
MI Analyst - Childrens Services Bournemouth - Onsite 3 days a week 3 month contract Inside of IR35 £22 - £24 per hour - 7.5 hour day We are seeking an experienced Management Information (MI) Analyst to support performance reporting and statutory data returns within Children's Services. We are looking for someone who can build positive working relationships, communicate technical information clearly and take a proactive approach to solving problems. Experience of performance reporting within Children's Services, and knowledge of Children's Social Care data or statutory returns, is essential. Key Responsibilities Produce and develop performance reports and dashboards relating to Children's Social Care Collect, validate, and submit data for statutory returns (eg CIN, CLA, SSDA903) Analyse complex datasets to identify trends, risks, and opportunities Present findings clearly to both technical and non-technical stakeholders Support service improvement through data-driven insight and recommendations Work collaboratively with operational teams and senior officers Ensure high standards of data quality, accuracy, and governance Contribute to ongoing data and reporting improvement projects Essential Experience & Skills Proven experience in performance reporting within Children's Services Strong working knowledge of Children's Social Care data and statutory returns Experience working with large, complex datasets and reporting tools (eg Excel, SQL, Power BI) Ability to communicate complex technical information in a clear and accessible way Strong attention to detail with a proactive approach to problem solving Experience building effective working relationships across teams Desirable Experience working within a local authority setting Knowledge of case management systems such as Mosaic Experience supporting Ofsted inspections or service improvement activity If you are available and interested, please apply today! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers.The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 19, 2026
Full time
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers.The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Customer Liaison Officer Location: Wellingborough Salary : £26,992.16 per annum Vacancy Type: Permanent Hours: 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Closing Date: 20 th May 2026 Who they are The Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, they pride themselves on their commitment to employee development, wellbeing, and innovation. Their mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. They champion equity, recognising that their strength lies in the unique backgrounds, perspectives, and talents of their people. Through transparent practices, continuous development, and meaningful engagement, they strive to create an environment where all employees can thrive and contribute to their shared success. What they offer Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose The administration and resolution of Expressions of Dissatisfaction emanating from motor claims relating to vehicle accidental damage. Working as part of the Customer Support Team to deliver the highest possible standards of customer service, with the ability to follow individual brand/client requirements and directives, and service level agreements and performance targets are achieved. Role Profile Act as a first level point of contact for customers, clients, repair network members, suppliers and partners. Receive incoming calls/emails and act promptly, dealing with all enquiries or actions in a professional manner. Process and resolve expressions of dissatisfaction within FCA guidelines and internal/external SLAs. Ensure the accurate and detailed recording of all information utilising the company's management systems so as to provide comprehensive audit trails. Highlight to line manager any potential process improvements across departments and the network to reduce the level of EODs. Communicate with all internal departments as required for the resolution of an EOD. Through continuous improvement, identify potential company training requirements which would assist in the reduction of repeat failures. All Pending and In Progress EODs to be reviewed as first task each day To meet agreed targets. Manage your daily workload to ensure efficiency is maintained. The completion of other duties as required from time to time by the Management Team. Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with their client's values Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards. To promote their business and that of their clients by providing exceptional and friendly service at all times. Person Specification You will have Good knowledge of Microsoft Office. GCSE Maths and English. Excellent telephone manner. Ability to build and maintain relationships. Ability to work to agreed deadlines, targets and objectives. Ability to work as part of a team as well as autonomously to a high level of accuracy. Good planning and organisational skills. First class communication skills. Good decision maker. Commitment to providing a first-class service to customers, suppliers and partners. At least 1-year customer service experience. Experience of handling customer complaints. To Apply If you feel you are a suitable candidate and would like to work for The Network, please click apply to be redirected to their website to complete your application.
May 19, 2026
Full time
Customer Liaison Officer Location: Wellingborough Salary : £26,992.16 per annum Vacancy Type: Permanent Hours: 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Closing Date: 20 th May 2026 Who they are The Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, they pride themselves on their commitment to employee development, wellbeing, and innovation. Their mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. They champion equity, recognising that their strength lies in the unique backgrounds, perspectives, and talents of their people. Through transparent practices, continuous development, and meaningful engagement, they strive to create an environment where all employees can thrive and contribute to their shared success. What they offer Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose The administration and resolution of Expressions of Dissatisfaction emanating from motor claims relating to vehicle accidental damage. Working as part of the Customer Support Team to deliver the highest possible standards of customer service, with the ability to follow individual brand/client requirements and directives, and service level agreements and performance targets are achieved. Role Profile Act as a first level point of contact for customers, clients, repair network members, suppliers and partners. Receive incoming calls/emails and act promptly, dealing with all enquiries or actions in a professional manner. Process and resolve expressions of dissatisfaction within FCA guidelines and internal/external SLAs. Ensure the accurate and detailed recording of all information utilising the company's management systems so as to provide comprehensive audit trails. Highlight to line manager any potential process improvements across departments and the network to reduce the level of EODs. Communicate with all internal departments as required for the resolution of an EOD. Through continuous improvement, identify potential company training requirements which would assist in the reduction of repeat failures. All Pending and In Progress EODs to be reviewed as first task each day To meet agreed targets. Manage your daily workload to ensure efficiency is maintained. The completion of other duties as required from time to time by the Management Team. Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with their client's values Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards. To promote their business and that of their clients by providing exceptional and friendly service at all times. Person Specification You will have Good knowledge of Microsoft Office. GCSE Maths and English. Excellent telephone manner. Ability to build and maintain relationships. Ability to work to agreed deadlines, targets and objectives. Ability to work as part of a team as well as autonomously to a high level of accuracy. Good planning and organisational skills. First class communication skills. Good decision maker. Commitment to providing a first-class service to customers, suppliers and partners. At least 1-year customer service experience. Experience of handling customer complaints. To Apply If you feel you are a suitable candidate and would like to work for The Network, please click apply to be redirected to their website to complete your application.
The Guildhall School of Music & Drama is a world-leading specialist conservatoire, located in the heart of the City of London. We are a vibrant, international community of artists and production professionals, ranked as the UK's top conservatoire in both music and drama by The Guardian . Our mission is to inspire and empower emerging artists to realise their full potential, through innovation, excellence, and collaboration. We are now recruiting a Drama, Production & Design Administration Officer to join our dynamic Drama, Production & Design team. The team plays a central role in supporting a diverse community of staff and students across a wide range of academic, creative, and production activities. About the Role Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high-quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment. Key responsibilities include: Support the end-to-end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution. Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies. Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality. Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes. About You This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast-paced, collaborative environment. We are looking for a highly organised, detail-focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer-focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential. On-Site Requirements and Flexible Working This role is primarily based on-site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Drama, Production & Design team, we place high value on the benefits of in-person working, enabling us to observe, connect, and develop through shared learning and professional interaction. For more information, visit To apply, please visit our website via the button below. Alternatively, please contact (24hr answerphone) quoting OOGS9284. A minicom service for the hearing impaired is available on . Closing Date: 12pm noon on Monday 1st June 2026. Please note that late applications will not be accepted. This vacancy may close early if sufficient applications are received. Interviews to be held: Wednesday 17th and Thursday 18th June 2026.
May 19, 2026
Full time
The Guildhall School of Music & Drama is a world-leading specialist conservatoire, located in the heart of the City of London. We are a vibrant, international community of artists and production professionals, ranked as the UK's top conservatoire in both music and drama by The Guardian . Our mission is to inspire and empower emerging artists to realise their full potential, through innovation, excellence, and collaboration. We are now recruiting a Drama, Production & Design Administration Officer to join our dynamic Drama, Production & Design team. The team plays a central role in supporting a diverse community of staff and students across a wide range of academic, creative, and production activities. About the Role Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high-quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment. Key responsibilities include: Support the end-to-end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution. Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies. Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality. Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes. About You This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast-paced, collaborative environment. We are looking for a highly organised, detail-focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer-focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential. On-Site Requirements and Flexible Working This role is primarily based on-site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Drama, Production & Design team, we place high value on the benefits of in-person working, enabling us to observe, connect, and develop through shared learning and professional interaction. For more information, visit To apply, please visit our website via the button below. Alternatively, please contact (24hr answerphone) quoting OOGS9284. A minicom service for the hearing impaired is available on . Closing Date: 12pm noon on Monday 1st June 2026. Please note that late applications will not be accepted. This vacancy may close early if sufficient applications are received. Interviews to be held: Wednesday 17th and Thursday 18th June 2026.