Consent Cookie Name : Google Analytics What it does: Data Collection, Configuration, Data Processing and Reporting Why is it used: Tracks and Reports Traffic (Anonymised) for Web Analytics How long it lasts: At least 25 Months . Enquiries When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time); obtain information about your preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient and enjoyable.Senior GC Analyst (Team Lead) page is loaded Senior GC Analyst (Team Lead)locations: Southampton, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ106681 This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors Job Description: Job Title: Senior GC Analyst (Team Lead) Location: Marchwood Southampton Company: Cawood Job Description: We are seeking a highly skilled and motivated Senior GC Analyst to join our dynamic team within our Dioxins Laboratory. The successful candidate will be responsible for performing routine analysis on customer samples, working to deadlines in accordance with the company Quality Management System and UKAS guidelines. Experience with High Resolution Mass Spectrometry advantages but not essential. Key Responsibilities: Perform routine analysis on customer samples, adhering to deadlines and quality standards (ISO 17025 and MCERTS). Accurately record and analyze data, identifying possible deviations and ensuring compliance with system suitability checks, calibrations, and AQC charts. Undertake and assist with the investigation of queries and non-conformance. Perform routine and non-routine instrument maintenance, troubleshooting, identifying root causes, and implementing corrective actions to minimize unplanned instrument downtime. Plan and perform validation work to improve existing methods and develop new methods to support client requests and company growth strategy. Assist with the validation of new instruments as required. Effectively communicate with co-workers and local management. Prepare standards and solutions and aid in the preparation/extraction of samples if required. Maintain a high standard of personal knowledge and skills relevant to the role through company-led and self-directed learning. Work with minimal supervision, prioritizing and managing workload for self and a small team of analysts. Act as a coach and mentor for less knowledgeable colleagues in areas of subject matter expertise. Comply with company health and safety requirements, adopting a proactive safety attitude to ensure the safety of self and others. Participate in wider laboratory support teams such as spill team, fire warden, first aid team, HS rep, quality team, or internal audit team. Qualifications: Bachelor's degree in Chemistry/Scientific discipline or equivalent experience within similar role. Proficiency in GC analysis and relevant software such as Xcalibur, Masslynx, Chromeleon or Masshunter. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of ISO 17025 and MCERTS standards.
May 12, 2026
Full time
Consent Cookie Name : Google Analytics What it does: Data Collection, Configuration, Data Processing and Reporting Why is it used: Tracks and Reports Traffic (Anonymised) for Web Analytics How long it lasts: At least 25 Months . Enquiries When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time); obtain information about your preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient and enjoyable.Senior GC Analyst (Team Lead) page is loaded Senior GC Analyst (Team Lead)locations: Southampton, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ106681 This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors Job Description: Job Title: Senior GC Analyst (Team Lead) Location: Marchwood Southampton Company: Cawood Job Description: We are seeking a highly skilled and motivated Senior GC Analyst to join our dynamic team within our Dioxins Laboratory. The successful candidate will be responsible for performing routine analysis on customer samples, working to deadlines in accordance with the company Quality Management System and UKAS guidelines. Experience with High Resolution Mass Spectrometry advantages but not essential. Key Responsibilities: Perform routine analysis on customer samples, adhering to deadlines and quality standards (ISO 17025 and MCERTS). Accurately record and analyze data, identifying possible deviations and ensuring compliance with system suitability checks, calibrations, and AQC charts. Undertake and assist with the investigation of queries and non-conformance. Perform routine and non-routine instrument maintenance, troubleshooting, identifying root causes, and implementing corrective actions to minimize unplanned instrument downtime. Plan and perform validation work to improve existing methods and develop new methods to support client requests and company growth strategy. Assist with the validation of new instruments as required. Effectively communicate with co-workers and local management. Prepare standards and solutions and aid in the preparation/extraction of samples if required. Maintain a high standard of personal knowledge and skills relevant to the role through company-led and self-directed learning. Work with minimal supervision, prioritizing and managing workload for self and a small team of analysts. Act as a coach and mentor for less knowledgeable colleagues in areas of subject matter expertise. Comply with company health and safety requirements, adopting a proactive safety attitude to ensure the safety of self and others. Participate in wider laboratory support teams such as spill team, fire warden, first aid team, HS rep, quality team, or internal audit team. Qualifications: Bachelor's degree in Chemistry/Scientific discipline or equivalent experience within similar role. Proficiency in GC analysis and relevant software such as Xcalibur, Masslynx, Chromeleon or Masshunter. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of ISO 17025 and MCERTS standards.
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
May 11, 2026
Contractor
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Role Description The Solution Consultant role is a key role within the Solution Consulting team, and will provide leadership and expertise in the following areas: Providing up to date knowledge, awareness of current trends and future direction of the local asset management industry Presenting & explaining existing FNZ capability Defining and challenging scope of a project Capturing & documenting customer business outcomes to create requirements, solution designs and agreeing of Joint Target Operating Models Platform integration design Business transformation support and consultancy services Regulations and advice on platform compliance Customer training programmes and knowledge transfer Platform configuration and delivering of FNZ's Model Wealth Solution (MWS) process Analyst & Developer handovers and support Functional Reviews & TDD walkthroughs Defining business readiness processes and agreeing SLAs Defect verificationThis role demands individuals who: Are consistently solution & execution focused Capable of dealing with complex problems & environments Have strong technology, analytical and data interpretation skills; Take ownership for an outcome on behalf of a customer Comfortable with high levels of customer, stakeholder interaction & management Team Responsibilities The Solution Consulting team is responsible for providing a range of high value services to FNZ's existing and potential customers.This includes being responsible for the Platform configuration and running the FNZ Model Wealth Solution configuration process for new platform implementations, plus supporting sales team in winning & sizing new projects.It also involves carrying out a variety of consulting assignments for existing customers and new customers in a variety of contexts, including proposition definition, TOM definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer platform solutions.Once business outcomes are understood from FNZ clients, these must be accurately documented and fed them into the delivery process to ensure they are easily understood and precise to deliver the right outcome for our clients.The team also works closely with FNZ's Business Readiness Team, Operations and Production Support teams to ensure that FNZ provides its services compliantly, reliably and to scalable once implemented in production.Specific Role Responsibilities Provide leadership and support for your aligned FNZ client project, building capability and providing support for more junior members of the team. Instil a spirit of continuous improvement in the team. Work with FNZ customers & internal stakeholders to help define proposition and product requirements. Provide Market expertise as required. Be an SME in FNZ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities. Have a full understanding of a Platform Target Operating Model, including the interfaces between platform and customers operations and FNZ Investment operations. Provide advice to customers regarding best practice operating model design. Be an expert in the Model Wealth Solution and run the MWS Configuration process for new platform implementations, capturing all customer configuration points in service configuration documents. Document any bespoke customer requirements, be the solution owner to ensure these are met. Provide review and quality assurance of solution documentation Provide training programmes and knowledge transfer services for FNZ customers. Provide consultancy services, as required, to other FNZ clients and projects. Have a good knowledge of the regulatory environment in which the Solution Consultant operates and provide advice and guidance to customers in respect of delivering a compliant platform. Be an SME in the platform market in which FNZ operate, and provide training and support for other areas of the FNZ business. Experience required Preferred Industry Knowledge Experience in a consulting, analysis or architecture environment. General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate. FNZ Platform expertise, including being an SME in at least 4 functional areas of the platform. For the jurisdiction being hired for, an understanding of the regulatory environment FNZ operates within and a knowledge of the upcoming changes. 3+ years of experience in a delivery/consulting environment in the financial services/wealth market. Required Knowledge & Skills 1st class degree or equivalent experience Experience working within a business analysis / consulting role. Be able to evidence establishing an environment of continuous improvement and capability development. Confident, and able to take initiative given client- and delivery-focused environment. Independent, self-directing and delivery focused working style. Superior analytical thinking. Commercially aware. Intermediate computer skills essential. Excellent organisational, administration and time management skills. Good team communication skills, confident in dealing with internal and external clients. Highly developed written and oral communication skills. About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
May 11, 2026
Full time
Role Description The Solution Consultant role is a key role within the Solution Consulting team, and will provide leadership and expertise in the following areas: Providing up to date knowledge, awareness of current trends and future direction of the local asset management industry Presenting & explaining existing FNZ capability Defining and challenging scope of a project Capturing & documenting customer business outcomes to create requirements, solution designs and agreeing of Joint Target Operating Models Platform integration design Business transformation support and consultancy services Regulations and advice on platform compliance Customer training programmes and knowledge transfer Platform configuration and delivering of FNZ's Model Wealth Solution (MWS) process Analyst & Developer handovers and support Functional Reviews & TDD walkthroughs Defining business readiness processes and agreeing SLAs Defect verificationThis role demands individuals who: Are consistently solution & execution focused Capable of dealing with complex problems & environments Have strong technology, analytical and data interpretation skills; Take ownership for an outcome on behalf of a customer Comfortable with high levels of customer, stakeholder interaction & management Team Responsibilities The Solution Consulting team is responsible for providing a range of high value services to FNZ's existing and potential customers.This includes being responsible for the Platform configuration and running the FNZ Model Wealth Solution configuration process for new platform implementations, plus supporting sales team in winning & sizing new projects.It also involves carrying out a variety of consulting assignments for existing customers and new customers in a variety of contexts, including proposition definition, TOM definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer platform solutions.Once business outcomes are understood from FNZ clients, these must be accurately documented and fed them into the delivery process to ensure they are easily understood and precise to deliver the right outcome for our clients.The team also works closely with FNZ's Business Readiness Team, Operations and Production Support teams to ensure that FNZ provides its services compliantly, reliably and to scalable once implemented in production.Specific Role Responsibilities Provide leadership and support for your aligned FNZ client project, building capability and providing support for more junior members of the team. Instil a spirit of continuous improvement in the team. Work with FNZ customers & internal stakeholders to help define proposition and product requirements. Provide Market expertise as required. Be an SME in FNZ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities. Have a full understanding of a Platform Target Operating Model, including the interfaces between platform and customers operations and FNZ Investment operations. Provide advice to customers regarding best practice operating model design. Be an expert in the Model Wealth Solution and run the MWS Configuration process for new platform implementations, capturing all customer configuration points in service configuration documents. Document any bespoke customer requirements, be the solution owner to ensure these are met. Provide review and quality assurance of solution documentation Provide training programmes and knowledge transfer services for FNZ customers. Provide consultancy services, as required, to other FNZ clients and projects. Have a good knowledge of the regulatory environment in which the Solution Consultant operates and provide advice and guidance to customers in respect of delivering a compliant platform. Be an SME in the platform market in which FNZ operate, and provide training and support for other areas of the FNZ business. Experience required Preferred Industry Knowledge Experience in a consulting, analysis or architecture environment. General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate. FNZ Platform expertise, including being an SME in at least 4 functional areas of the platform. For the jurisdiction being hired for, an understanding of the regulatory environment FNZ operates within and a knowledge of the upcoming changes. 3+ years of experience in a delivery/consulting environment in the financial services/wealth market. Required Knowledge & Skills 1st class degree or equivalent experience Experience working within a business analysis / consulting role. Be able to evidence establishing an environment of continuous improvement and capability development. Confident, and able to take initiative given client- and delivery-focused environment. Independent, self-directing and delivery focused working style. Superior analytical thinking. Commercially aware. Intermediate computer skills essential. Excellent organisational, administration and time management skills. Good team communication skills, confident in dealing with internal and external clients. Highly developed written and oral communication skills. About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 11, 2026
Full time
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Title: IT Support Analyst Location: Chelmsford Salary: 25,000 Days/ Hour of work: Monday - Friday, 09:00 - 17:00 Benefits Onsite parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology and eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support and ensuring colleagues have the tools and systems they need to work effectively. As an IT Support Analyst, you will be at the heart of IT operations, responding to support requests, troubleshooting technical issues, and helping users navigate a wide range of systems and technologies. You'll gain exposure to modern IT environments, including Microsoft 365 and cloud based platforms, while developing practical experience across hardware, software, and infrastructure support. This role offers a brilliant platform to grow your IT career in a supportive and professional setting. You'll work alongside experienced IT specialists, be encouraged to take ownership of issues, and build your technical and customer service skills while making a real impact on the user experience and wider business performance. Responsibilities Deliver first line technical assistance to colleagues via telephone and email, ensuring all IT issues are accurately logged and documented. Provide regular updates to users on ticket progress to manage expectations and maintain clear communication. Maintain a responsive and effective support service that consistently delivers a positive user experience. Diagnose and resolve technical issues across multiple systems, applications, and technologies using both remote tools and hands-on support. Actively oversee service desk workloads, allocating unattended tickets and keeping records and actions up to date. Support internal office moves and desk setups, focusing on the installation and configuration of IT equipment for users. Carry out structured cabling tasks and manage network patching requirements. Oversee the tracking, control, and upkeep of IT assets and inventory. Support the delivery of application and infrastructure initiatives as part of wider IT projects. Requirements You will be an IT graduate or will a have 1-2 years of relevant experience. Strong knowledge of corporate IT infrastructure, including Microsoft 365, Azure AVD, Windows Server (2019/2022), Active Directory user and device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management, including liaison with third party suppliers and contractors. Demonstrated ability to deliver high quality user support, including Executive and VIP stakeholders, with a strong focus on customer service. Highly organised with excellent time management skills and the ability to prioritise workloads in fast paced, deadline driven environments. Strong communicator with excellent verbal, written, and listening skills, able to build positive working relationships across all levels of the organisation. Proactive, self motivated, and team oriented, with the resilience to work effectively under pressure and take initiative when required. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 11, 2026
Full time
Title: IT Support Analyst Location: Chelmsford Salary: 25,000 Days/ Hour of work: Monday - Friday, 09:00 - 17:00 Benefits Onsite parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology and eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support and ensuring colleagues have the tools and systems they need to work effectively. As an IT Support Analyst, you will be at the heart of IT operations, responding to support requests, troubleshooting technical issues, and helping users navigate a wide range of systems and technologies. You'll gain exposure to modern IT environments, including Microsoft 365 and cloud based platforms, while developing practical experience across hardware, software, and infrastructure support. This role offers a brilliant platform to grow your IT career in a supportive and professional setting. You'll work alongside experienced IT specialists, be encouraged to take ownership of issues, and build your technical and customer service skills while making a real impact on the user experience and wider business performance. Responsibilities Deliver first line technical assistance to colleagues via telephone and email, ensuring all IT issues are accurately logged and documented. Provide regular updates to users on ticket progress to manage expectations and maintain clear communication. Maintain a responsive and effective support service that consistently delivers a positive user experience. Diagnose and resolve technical issues across multiple systems, applications, and technologies using both remote tools and hands-on support. Actively oversee service desk workloads, allocating unattended tickets and keeping records and actions up to date. Support internal office moves and desk setups, focusing on the installation and configuration of IT equipment for users. Carry out structured cabling tasks and manage network patching requirements. Oversee the tracking, control, and upkeep of IT assets and inventory. Support the delivery of application and infrastructure initiatives as part of wider IT projects. Requirements You will be an IT graduate or will a have 1-2 years of relevant experience. Strong knowledge of corporate IT infrastructure, including Microsoft 365, Azure AVD, Windows Server (2019/2022), Active Directory user and device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management, including liaison with third party suppliers and contractors. Demonstrated ability to deliver high quality user support, including Executive and VIP stakeholders, with a strong focus on customer service. Highly organised with excellent time management skills and the ability to prioritise workloads in fast paced, deadline driven environments. Strong communicator with excellent verbal, written, and listening skills, able to build positive working relationships across all levels of the organisation. Proactive, self motivated, and team oriented, with the resilience to work effectively under pressure and take initiative when required. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
May 11, 2026
Full time
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
CBSbutler Holdings Limited trading as CBSbutler
Corsham, Wiltshire
Role Overview We are seeking an experienced Event Management Consultant to join the Hosting and Tooling Team, supporting both operational (RUN) and project-based activities. You will work closely with Consultants, Engineers, Analysts, and client stakeholders to design, implement, and optimise enterprise event management and monitoring solutions. This role requires deep technical expertise across enterprise tooling platforms, strong analytical capability, and hands-on experience delivering scalable monitoring and automation solutions in complex environments. Key Responsibilities As an Event Management Consultant, you will: Engage directly with client teams, providing technical guidance, consultation, and operational support Design and implement event management policies for internal services and client distribution systems Perform high-level functional system analysis to support client operational and technical requirements Maintain and enhance operational tooling in alignment with service delivery objectives Contribute to project delivery activities, working closely with internal and external Project Managers Develop and maintain technical documentation, architectural diagrams, and support materials Build, configure, and maintain operational dashboards tailored to client requirements Support ongoing training, certification, and capability development within enterprise tooling environments Implement automation and integration solutions using scripting and APIs Required Skills & Experience (Must Have - Top 3) BMC TrueSight Orchestration Splunk (advanced level) Event Management (enterprise scale environments) Additional Skills & Experience Enterprise Tooling & Monitoring Proven experience with enterprise monitoring and tooling platforms BMC TrueSight, BMC Discovery, and Splunk administration and engineering Agent deployment, configuration, and lifecycle management Product installation, configuration, and customisation Monitoring & Observability Tools SNMP MIB management Experience with tools such as: Zabbix Nagios HP OpenView SolarWinds IBM Tivoli Monitoring IBM Tivoli Netcool Operating Systems Experience across: Windows Server environments Linux (RHEL/Ubuntu) IBM AIX Scripting & Automation Strong scripting capability in: Python PowerShell Experience developing automation scripts and system integrations REST API integration experience Networking Knowledge Strong understanding of networking principles, protocols, and monitoring requirements Splunk Expertise Advanced Splunk capability including: Splunk Query Language (SPL) Rule creation and complex correlation logic Dashboard development and visualisation Data modelling and search optimisation SQL experience for data analysis and integration If this role is of interest, apply now or email me at (url removed)
May 11, 2026
Contractor
Role Overview We are seeking an experienced Event Management Consultant to join the Hosting and Tooling Team, supporting both operational (RUN) and project-based activities. You will work closely with Consultants, Engineers, Analysts, and client stakeholders to design, implement, and optimise enterprise event management and monitoring solutions. This role requires deep technical expertise across enterprise tooling platforms, strong analytical capability, and hands-on experience delivering scalable monitoring and automation solutions in complex environments. Key Responsibilities As an Event Management Consultant, you will: Engage directly with client teams, providing technical guidance, consultation, and operational support Design and implement event management policies for internal services and client distribution systems Perform high-level functional system analysis to support client operational and technical requirements Maintain and enhance operational tooling in alignment with service delivery objectives Contribute to project delivery activities, working closely with internal and external Project Managers Develop and maintain technical documentation, architectural diagrams, and support materials Build, configure, and maintain operational dashboards tailored to client requirements Support ongoing training, certification, and capability development within enterprise tooling environments Implement automation and integration solutions using scripting and APIs Required Skills & Experience (Must Have - Top 3) BMC TrueSight Orchestration Splunk (advanced level) Event Management (enterprise scale environments) Additional Skills & Experience Enterprise Tooling & Monitoring Proven experience with enterprise monitoring and tooling platforms BMC TrueSight, BMC Discovery, and Splunk administration and engineering Agent deployment, configuration, and lifecycle management Product installation, configuration, and customisation Monitoring & Observability Tools SNMP MIB management Experience with tools such as: Zabbix Nagios HP OpenView SolarWinds IBM Tivoli Monitoring IBM Tivoli Netcool Operating Systems Experience across: Windows Server environments Linux (RHEL/Ubuntu) IBM AIX Scripting & Automation Strong scripting capability in: Python PowerShell Experience developing automation scripts and system integrations REST API integration experience Networking Knowledge Strong understanding of networking principles, protocols, and monitoring requirements Splunk Expertise Advanced Splunk capability including: Splunk Query Language (SPL) Rule creation and complex correlation logic Dashboard development and visualisation Data modelling and search optimisation SQL experience for data analysis and integration If this role is of interest, apply now or email me at (url removed)
Senior Technical Programme Manager - HR Technology (EMEA Lead) Contract Length: 12 Months Location: London Working Pattern: Hybrid working (via Umbrella Company, inside IR35) Are you a Director-level technology delivery leader with experience operating in Tier-1 Financial Services and global, matrix-driven environments? Our client is seeking a senior EMEA technology led to take full accountability for the regional delivery of a first-of-its-kind global HR technology transformation, integrating a single global SAP SuccessFactors platform with complex downstream enterprise systems. This role sits at the heart of a Tokyo-driven global programme, with close partnership across New York, APAC and EMEA, and requires confidence, authority, and technical credibility to build capability while delivering at pace in an evolving global landscape. Key Responsibilities Regional Ownership & Leadership: Provide Director-level accountability for all EMEA IT technical delivery within the Global Horizon programme, acting as the senior regional owner for HR technology integrations. Global Collaboration: Work in close partnership with global technology leadership and delivery teams across Tokyo, New York and APAC, aligning EMEA outcomes to global standards, roadmap and governance. Enterprise Integrations: Own the delivery of SAP SuccessFactors integrations (or similar) into downstream enterprise platforms, including Identity & Access Management, Finance, Compliance, and data platforms, ensuring secure, scalable and compliant solutions. Delivery Governance: Establish and operate robust delivery governance in a maturing global environment, covering planning, dependencies, risk, change control, and executive reporting. Team Build & Mobilisation: Design, recruit and lead EMEA delivery teams (including analysts, architects, and integration delivery capability), and manage third-party vendors to deliver against programme objectives. Senior Stakeholder Engagement: Act as the primary EMEA technology interface into the Global Horizon Programme Office, providing clear visibility of progress, risks, trade-offs and required decisions to senior stakeholders. What You Bring Proven Seniority: Director- or Programme Director-level experience leading large-scale global technology delivery within Financial Services or similarly regulated environments. Global Delivery Experience: Demonstrable experience operating in matrix organisations with global headquarters oversight, balancing regional execution with global governance and standards. Integration & Technical Credibility: Strong background delivering enterprise HR platforms (e.g. SAP SuccessFactors or similar) with a clear focus on downstream system integrations, not HR functional configuration. Financial Services Maturity: Experience delivering technology change under FS regulatory, risk, security, and data protection controls, engaging with Risk, Compliance, and InfoSec stakeholders. Leadership & Influence: Proven ability to establish credibility quickly, lead senior multidisciplinary teams, and influence decision-making at programme and executive level. Challenges You Will Tackle Delivering a unified global HR technology outcome within an organisation transitioning from regional autonomy to global alignment. Establishing effective delivery structures, governance and capability in parallel with execution, in the absence of a mature global PMO. Building and scaling EMEA delivery teams while navigating evolving scope, architecture and global programme direction. Why Join Us? Global Impact : Play a pivotal leadership role in the first truly global technology programme of its kind for the organisation. Senior Visibility: Operate in a high-profile role with direct exposure to global technology and HR leadership. Meaningful Challenge: Ideal for experienced leaders who thrive in ambiguity, take ownership, and enjoy building structure where little previously existed. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 10, 2026
Contractor
Senior Technical Programme Manager - HR Technology (EMEA Lead) Contract Length: 12 Months Location: London Working Pattern: Hybrid working (via Umbrella Company, inside IR35) Are you a Director-level technology delivery leader with experience operating in Tier-1 Financial Services and global, matrix-driven environments? Our client is seeking a senior EMEA technology led to take full accountability for the regional delivery of a first-of-its-kind global HR technology transformation, integrating a single global SAP SuccessFactors platform with complex downstream enterprise systems. This role sits at the heart of a Tokyo-driven global programme, with close partnership across New York, APAC and EMEA, and requires confidence, authority, and technical credibility to build capability while delivering at pace in an evolving global landscape. Key Responsibilities Regional Ownership & Leadership: Provide Director-level accountability for all EMEA IT technical delivery within the Global Horizon programme, acting as the senior regional owner for HR technology integrations. Global Collaboration: Work in close partnership with global technology leadership and delivery teams across Tokyo, New York and APAC, aligning EMEA outcomes to global standards, roadmap and governance. Enterprise Integrations: Own the delivery of SAP SuccessFactors integrations (or similar) into downstream enterprise platforms, including Identity & Access Management, Finance, Compliance, and data platforms, ensuring secure, scalable and compliant solutions. Delivery Governance: Establish and operate robust delivery governance in a maturing global environment, covering planning, dependencies, risk, change control, and executive reporting. Team Build & Mobilisation: Design, recruit and lead EMEA delivery teams (including analysts, architects, and integration delivery capability), and manage third-party vendors to deliver against programme objectives. Senior Stakeholder Engagement: Act as the primary EMEA technology interface into the Global Horizon Programme Office, providing clear visibility of progress, risks, trade-offs and required decisions to senior stakeholders. What You Bring Proven Seniority: Director- or Programme Director-level experience leading large-scale global technology delivery within Financial Services or similarly regulated environments. Global Delivery Experience: Demonstrable experience operating in matrix organisations with global headquarters oversight, balancing regional execution with global governance and standards. Integration & Technical Credibility: Strong background delivering enterprise HR platforms (e.g. SAP SuccessFactors or similar) with a clear focus on downstream system integrations, not HR functional configuration. Financial Services Maturity: Experience delivering technology change under FS regulatory, risk, security, and data protection controls, engaging with Risk, Compliance, and InfoSec stakeholders. Leadership & Influence: Proven ability to establish credibility quickly, lead senior multidisciplinary teams, and influence decision-making at programme and executive level. Challenges You Will Tackle Delivering a unified global HR technology outcome within an organisation transitioning from regional autonomy to global alignment. Establishing effective delivery structures, governance and capability in parallel with execution, in the absence of a mature global PMO. Building and scaling EMEA delivery teams while navigating evolving scope, architecture and global programme direction. Why Join Us? Global Impact : Play a pivotal leadership role in the first truly global technology programme of its kind for the organisation. Senior Visibility: Operate in a high-profile role with direct exposure to global technology and HR leadership. Meaningful Challenge: Ideal for experienced leaders who thrive in ambiguity, take ownership, and enjoy building structure where little previously existed. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 08, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Salesforce Developer - (Apply online only)pd Inside IR35 DOE- 6 months+ - Hybrid working in Belfast ( 1 day per week) Looking for a number of Salesforce Developers to work as part of a collaborative, Agile environment, you will work closely with cross-functional teams and clients to ensure the successful implementation of Salesforce applications. You will also support and coach junior developers, contributing to a culture of continuous learning and shared success. Key Responsibilities . Design, develop, and maintain Salesforce solutions that meet client requirements and follow best practices. . Collaborate with clients to gather requirements, define solutions, and ensure successful delivery and adoption. . Lead and contribute to Agile ceremonies including sprint planning, daily stand-ups, and retrospectives using tools such as Jira. . Manage client relationships with professionalism, clear communication, and a focus on value-driven outcomes. . Support and mentor junior team members, fostering a coaching mindset to build team capability. . Collaborate across disciplines - including consultants, analysts, and technical teams - to deliver high-quality, maintainable solutions. . Participate in code reviews, ensure adherence to development standards, and maintain a commitment to continuous improvement. Required Skills & Experience . Proven experience of over 5 years, as a Salesforce Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration. . Strong understanding of the Salesforce platform, data model, and integration capabilities. . Experience working in Agile project environments with proficiency in Jira. . Excellent communication, collaboration, and client management skills. . Ability to translate business requirements into effective technical solutions. . A coaching mindset, with a passion for knowledge sharing and team development. Communication Mentoring and coaching Salesforce Integration Salesforce Solution Design Desirable Skills . Salesforce certifications (e.g., Platform Developer I/II, App Builder, or Administrator). . Experience in an IT consulting or client-facing environment. . Knowledge of CI/CD tools, API integrations, or Salesforce DevOps practices. . Familiarity with cloud platforms (AWS, Azure, GCP). Salesforce Developer - (Apply online only)pd Inside IR35 DOE- 6 months+ - Hybrid working in Belfast ( 1 day per week) This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 08, 2026
Contractor
Salesforce Developer - (Apply online only)pd Inside IR35 DOE- 6 months+ - Hybrid working in Belfast ( 1 day per week) Looking for a number of Salesforce Developers to work as part of a collaborative, Agile environment, you will work closely with cross-functional teams and clients to ensure the successful implementation of Salesforce applications. You will also support and coach junior developers, contributing to a culture of continuous learning and shared success. Key Responsibilities . Design, develop, and maintain Salesforce solutions that meet client requirements and follow best practices. . Collaborate with clients to gather requirements, define solutions, and ensure successful delivery and adoption. . Lead and contribute to Agile ceremonies including sprint planning, daily stand-ups, and retrospectives using tools such as Jira. . Manage client relationships with professionalism, clear communication, and a focus on value-driven outcomes. . Support and mentor junior team members, fostering a coaching mindset to build team capability. . Collaborate across disciplines - including consultants, analysts, and technical teams - to deliver high-quality, maintainable solutions. . Participate in code reviews, ensure adherence to development standards, and maintain a commitment to continuous improvement. Required Skills & Experience . Proven experience of over 5 years, as a Salesforce Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration. . Strong understanding of the Salesforce platform, data model, and integration capabilities. . Experience working in Agile project environments with proficiency in Jira. . Excellent communication, collaboration, and client management skills. . Ability to translate business requirements into effective technical solutions. . A coaching mindset, with a passion for knowledge sharing and team development. Communication Mentoring and coaching Salesforce Integration Salesforce Solution Design Desirable Skills . Salesforce certifications (e.g., Platform Developer I/II, App Builder, or Administrator). . Experience in an IT consulting or client-facing environment. . Knowledge of CI/CD tools, API integrations, or Salesforce DevOps practices. . Familiarity with cloud platforms (AWS, Azure, GCP). Salesforce Developer - (Apply online only)pd Inside IR35 DOE- 6 months+ - Hybrid working in Belfast ( 1 day per week) This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Job Title: Optimizely Configuration Analyst Job Description This role focuses on configuring and optimising Optimizely as a digital experience platform to support brand and marketing activities. You will act as the product expert for asset management, workflow design, and approval processes, ensuring the platform enables efficient content management, experimentation, personalisation, and digital commerce across websites, apps, and other digital channels. Responsibilities Configure and customise Optimizely to support asset management, workflow, and approval processes for the brand and marketing team. Design, build, and refine workflows within Optimizely to streamline the creation, review, and approval of digital assets. Act as the subject matter expert for Optimizely, advising stakeholders on best practices for implementation and configuration. Collaborate with users to gather feedback on the Optimizely platform and address configuration-related issues. Troubleshoot and resolve problems related to Optimizely configuration, workflows, and user experience. Support the optimisation of digital experiences across websites, apps, and other digital channels using Optimizely's capabilities. Document configuration changes, workflows, and processes to ensure clarity and knowledge sharing across the team. Essential Skills Proven experience in configuration management within a digital platform environment. Hands-on experience configuring and supporting Optimizely or a similar digital experience platform (DXP). Strong understanding of workflow design, including creation, approval, and asset management processes. Ability to analyse user feedback and translate it into practical configuration improvements. Solid problem-solving skills with the ability to diagnose and resolve platform configuration issues. Clear and effective communication skills to work with marketing, brand, and technical stakeholders. Additional Skills & Qualifications Subject matter expertise in the Optimizely product, including awareness of common implementation challenges and best practices. Familiarity with content management, experimentation, personalisation, and digital commerce concepts. experience supporting marketing or brand teams in a digital tools or platforms context. Ability to produce clear documentation for workflows, configurations, and user guidance. Why Work Here? You will work in an environment that values expertise and gives you the opportunity to shape how a key digital platform supports brand and marketing activities. The role offers the chance to influence workflows and processes directly, collaborate closely with engaged stakeholders, and contribute to the optimisation of digital experiences across multiple channels. Your input and recommendations will be highly visible and will have a tangible impact on how the organisation manages and approves its digital assets. Work Environment You will work in a professional digital environment focused on brand and marketing operations, using Optimizely as a core platform for content management, workflows, and approvals. The role involves regular collaboration with marketing and other business stakeholders, often in a cross-functional setting that bridges technical configuration and business needs. Specific working hours, dress code, and on-site or remote arrangements are not detailed, but you can expect a setting where digital tools and platforms are central to daily activities. Location Manchester, UK Rate/Salary .00 GBP Daily Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 08, 2026
Contractor
Job Title: Optimizely Configuration Analyst Job Description This role focuses on configuring and optimising Optimizely as a digital experience platform to support brand and marketing activities. You will act as the product expert for asset management, workflow design, and approval processes, ensuring the platform enables efficient content management, experimentation, personalisation, and digital commerce across websites, apps, and other digital channels. Responsibilities Configure and customise Optimizely to support asset management, workflow, and approval processes for the brand and marketing team. Design, build, and refine workflows within Optimizely to streamline the creation, review, and approval of digital assets. Act as the subject matter expert for Optimizely, advising stakeholders on best practices for implementation and configuration. Collaborate with users to gather feedback on the Optimizely platform and address configuration-related issues. Troubleshoot and resolve problems related to Optimizely configuration, workflows, and user experience. Support the optimisation of digital experiences across websites, apps, and other digital channels using Optimizely's capabilities. Document configuration changes, workflows, and processes to ensure clarity and knowledge sharing across the team. Essential Skills Proven experience in configuration management within a digital platform environment. Hands-on experience configuring and supporting Optimizely or a similar digital experience platform (DXP). Strong understanding of workflow design, including creation, approval, and asset management processes. Ability to analyse user feedback and translate it into practical configuration improvements. Solid problem-solving skills with the ability to diagnose and resolve platform configuration issues. Clear and effective communication skills to work with marketing, brand, and technical stakeholders. Additional Skills & Qualifications Subject matter expertise in the Optimizely product, including awareness of common implementation challenges and best practices. Familiarity with content management, experimentation, personalisation, and digital commerce concepts. experience supporting marketing or brand teams in a digital tools or platforms context. Ability to produce clear documentation for workflows, configurations, and user guidance. Why Work Here? You will work in an environment that values expertise and gives you the opportunity to shape how a key digital platform supports brand and marketing activities. The role offers the chance to influence workflows and processes directly, collaborate closely with engaged stakeholders, and contribute to the optimisation of digital experiences across multiple channels. Your input and recommendations will be highly visible and will have a tangible impact on how the organisation manages and approves its digital assets. Work Environment You will work in a professional digital environment focused on brand and marketing operations, using Optimizely as a core platform for content management, workflows, and approvals. The role involves regular collaboration with marketing and other business stakeholders, often in a cross-functional setting that bridges technical configuration and business needs. Specific working hours, dress code, and on-site or remote arrangements are not detailed, but you can expect a setting where digital tools and platforms are central to daily activities. Location Manchester, UK Rate/Salary .00 GBP Daily Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 08, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
We are looking for an experienced TLM (Transaction Lifecycle Management) Developer to join a high-performing Payments Technology team within Client. The role will focus on developing, enhancing, and supporting reconciliation and transaction monitoring solutions across the bank's payments landscape. The ideal candidate will have strong experience with SmartStream TLM, payment processing systems, and banking operations, with the ability to work closely with business stakeholders, operations teams, and technology partners. Key Responsibilities Design, develop, and maintain SmartStream TLM solutions for payment reconciliation and transaction life cycle management. Configure and support reconciliation workflows, matching rules, exceptions handling, and reporting within TLM. Work on payment-related platforms covering SWIFT, CHAPS, Faster Payments, SEPA, and international payments. Collaborate with business analysts and operations teams to gather requirements and translate them into technical solutions. Perform production support, troubleshooting, root cause analysis, and issue resolution for TLM applications. Develop interfaces between TLM and upstream/downstream banking systems. Participate in system integration testing, UAT support, and release deployments. Ensure solutions are aligned with HSBC architecture, security, and compliance standards. Prepare technical documentation and knowledge transfer materials. Required Skills & Experience Strong hands-on experience with SmartStream TLM development and configuration. Good understanding of Payments domain within banking/financial services. Experience with reconciliation processes, exception management, and transaction monitoring. Knowledge of payment messaging standards including SWIFT MT/MX, ISO 20022. Experience with SQL, Oracle, Unix/Linux Scripting, and database concepts. Familiarity with APIs, file-based integrations, and Middleware technologies. Strong analytical and problem-solving skills. Ability to work in a fast-paced production support and delivery environment.
May 08, 2026
Contractor
We are looking for an experienced TLM (Transaction Lifecycle Management) Developer to join a high-performing Payments Technology team within Client. The role will focus on developing, enhancing, and supporting reconciliation and transaction monitoring solutions across the bank's payments landscape. The ideal candidate will have strong experience with SmartStream TLM, payment processing systems, and banking operations, with the ability to work closely with business stakeholders, operations teams, and technology partners. Key Responsibilities Design, develop, and maintain SmartStream TLM solutions for payment reconciliation and transaction life cycle management. Configure and support reconciliation workflows, matching rules, exceptions handling, and reporting within TLM. Work on payment-related platforms covering SWIFT, CHAPS, Faster Payments, SEPA, and international payments. Collaborate with business analysts and operations teams to gather requirements and translate them into technical solutions. Perform production support, troubleshooting, root cause analysis, and issue resolution for TLM applications. Develop interfaces between TLM and upstream/downstream banking systems. Participate in system integration testing, UAT support, and release deployments. Ensure solutions are aligned with HSBC architecture, security, and compliance standards. Prepare technical documentation and knowledge transfer materials. Required Skills & Experience Strong hands-on experience with SmartStream TLM development and configuration. Good understanding of Payments domain within banking/financial services. Experience with reconciliation processes, exception management, and transaction monitoring. Knowledge of payment messaging standards including SWIFT MT/MX, ISO 20022. Experience with SQL, Oracle, Unix/Linux Scripting, and database concepts. Familiarity with APIs, file-based integrations, and Middleware technologies. Strong analytical and problem-solving skills. Ability to work in a fast-paced production support and delivery environment.
Senior Guidewire Developer. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Essential Extensive commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
May 08, 2026
Full time
Senior Guidewire Developer. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Essential Extensive commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
May 07, 2026
Full time
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
Job Description Job Title Developer - MS Dynamics Finance and Procurement Location At client office(s) in London or client sites as required, minimum 3 days per week. Start Date June 2026 Duration 12 months Experience At least seven (7) years working as a Developer within a large organisation, preferably within central government, defence, or other highly regulated environments. Must have demonstrable experience developing Microsoft Dynamics solutions, ideally across Finance and Procurement functions. Security Clearance Must be UK citizen. Previous security clearance of SC or over required. Do not apply if non-UK citizen. Key Responsibilities Designs, develops, configures, and supports the technical delivery of a major MS Dynamics programme, ensuring that build outputs are robust, maintainable, and aligned to the agreed solution architecture. Works closely with the architect, business analyst, testers, and wider delivery team to translate requirements into high-quality technical components. Supports the use of the latest Microsoft AI-enabled capabilities where appropriate to improve automation, user productivity, and process efficiency. Development and Configuration Develop and configure Microsoft Dynamics Finance and Procurement components in line with functional and technical requirements. Build high-quality solutions that are maintainable, scalable, and aligned to the target architecture. Implement customisations, extensions, workflows, forms, reports, and integrations as required. Ensure development work follows agreed coding standards, design principles, and delivery processes. Technical Implementation Translate functional and technical specifications into working system components. Work closely with the architect to ensure solutions are delivered in accordance with the approved design. Support integration of Microsoft Dynamics with other enterprise systems and data sources. Troubleshoot and resolve technical issues across development, test, and deployment environments. Finance and Procurement Support Develop solutions that support core Finance and Procurement business processes. Ensure technical build aligns with operational requirements, controls, and reporting needs. Work with business users and analysts to clarify requirements and validate technical outputs. Support the delivery of process improvements through efficient system configuration and automation. Testing and Quality Assurance Support unit testing, system testing, and defect resolution activities. Investigate and fix issues identified during testing and user acceptance. Ensure code quality, traceability, and adherence to development standards. Work collaboratively with testers and analysts to ensure that solutions meet business expectations. Integration and Data Build and support interfaces, data flows, and integrations across Microsoft Dynamics and connected systems. Assist in data preparation, conversion, validation, and reconciliation activities where required. Ensure technical solutions handle data securely, accurately, and efficiently. Support reporting and analytical outputs where technical development is required. Microsoft Dynamics and AI Capability Demonstrate strong practical knowledge of Microsoft Dynamics development, particularly in Finance and Procurement. Support the use of the latest Microsoft platform features, including AI-enabled capabilities where appropriate. Implement automation and productivity enhancements that improve user experience and reduce manual effort. Stay informed on emerging Microsoft Dynamics and AI features relevant to enterprise delivery. Deployment and Support Support release management, deployment activities, and transition into live operation. Assist with hypercare and post-go-live support, resolving issues in a timely manner. Contribute to documentation, knowledge transfer, and handover activities. Work proactively to ensure solutions are supportable by the client's operational teams. Qualifications Degree in computer science, engineering, information systems, or a related field. Proven experience of being a Developer within a large, complex programme for a large organisation. Demonstrable experience developing Microsoft Dynamics solutions, ideally in Finance and Procurement. Experience in defence, central government, or similarly regulated environments highly desirable. Competencies and Skills Required Strong technical development and configuration skills. Good understanding of Microsoft Dynamics architecture, tools, and integration patterns. Strong knowledge of Finance and Procurement business processes. Ability to translate functional requirements into practical technical solutions. Experience with testing, defect resolution, and deployment support. Strong problem-solving and troubleshooting abilities. Excellent communication skills with the ability to work effectively across technical and business teams. Ability to work both independently and within a team. Demonstrated leadership abilities, including the ability to take ownership and getting things done. High attention to detail and a disciplined approach to development quality. Familiarity with Microsoft 365 and broader Microsoft platform technologies. Awareness of AI-enabled business applications and automation opportunities desirable. Ability to manage multiple tasks effectively and meet deadlines. About Us Crear Group Ltd is a management consultancy focused on business transformation and growth. We help public and private sector organisations deliver complex change, streamline operations, and use data to improve decision-making. From strategy to delivery, we enable better customer outcomes, higher efficiency, lower costs, and sustainable results.
May 07, 2026
Job Description Job Title Developer - MS Dynamics Finance and Procurement Location At client office(s) in London or client sites as required, minimum 3 days per week. Start Date June 2026 Duration 12 months Experience At least seven (7) years working as a Developer within a large organisation, preferably within central government, defence, or other highly regulated environments. Must have demonstrable experience developing Microsoft Dynamics solutions, ideally across Finance and Procurement functions. Security Clearance Must be UK citizen. Previous security clearance of SC or over required. Do not apply if non-UK citizen. Key Responsibilities Designs, develops, configures, and supports the technical delivery of a major MS Dynamics programme, ensuring that build outputs are robust, maintainable, and aligned to the agreed solution architecture. Works closely with the architect, business analyst, testers, and wider delivery team to translate requirements into high-quality technical components. Supports the use of the latest Microsoft AI-enabled capabilities where appropriate to improve automation, user productivity, and process efficiency. Development and Configuration Develop and configure Microsoft Dynamics Finance and Procurement components in line with functional and technical requirements. Build high-quality solutions that are maintainable, scalable, and aligned to the target architecture. Implement customisations, extensions, workflows, forms, reports, and integrations as required. Ensure development work follows agreed coding standards, design principles, and delivery processes. Technical Implementation Translate functional and technical specifications into working system components. Work closely with the architect to ensure solutions are delivered in accordance with the approved design. Support integration of Microsoft Dynamics with other enterprise systems and data sources. Troubleshoot and resolve technical issues across development, test, and deployment environments. Finance and Procurement Support Develop solutions that support core Finance and Procurement business processes. Ensure technical build aligns with operational requirements, controls, and reporting needs. Work with business users and analysts to clarify requirements and validate technical outputs. Support the delivery of process improvements through efficient system configuration and automation. Testing and Quality Assurance Support unit testing, system testing, and defect resolution activities. Investigate and fix issues identified during testing and user acceptance. Ensure code quality, traceability, and adherence to development standards. Work collaboratively with testers and analysts to ensure that solutions meet business expectations. Integration and Data Build and support interfaces, data flows, and integrations across Microsoft Dynamics and connected systems. Assist in data preparation, conversion, validation, and reconciliation activities where required. Ensure technical solutions handle data securely, accurately, and efficiently. Support reporting and analytical outputs where technical development is required. Microsoft Dynamics and AI Capability Demonstrate strong practical knowledge of Microsoft Dynamics development, particularly in Finance and Procurement. Support the use of the latest Microsoft platform features, including AI-enabled capabilities where appropriate. Implement automation and productivity enhancements that improve user experience and reduce manual effort. Stay informed on emerging Microsoft Dynamics and AI features relevant to enterprise delivery. Deployment and Support Support release management, deployment activities, and transition into live operation. Assist with hypercare and post-go-live support, resolving issues in a timely manner. Contribute to documentation, knowledge transfer, and handover activities. Work proactively to ensure solutions are supportable by the client's operational teams. Qualifications Degree in computer science, engineering, information systems, or a related field. Proven experience of being a Developer within a large, complex programme for a large organisation. Demonstrable experience developing Microsoft Dynamics solutions, ideally in Finance and Procurement. Experience in defence, central government, or similarly regulated environments highly desirable. Competencies and Skills Required Strong technical development and configuration skills. Good understanding of Microsoft Dynamics architecture, tools, and integration patterns. Strong knowledge of Finance and Procurement business processes. Ability to translate functional requirements into practical technical solutions. Experience with testing, defect resolution, and deployment support. Strong problem-solving and troubleshooting abilities. Excellent communication skills with the ability to work effectively across technical and business teams. Ability to work both independently and within a team. Demonstrated leadership abilities, including the ability to take ownership and getting things done. High attention to detail and a disciplined approach to development quality. Familiarity with Microsoft 365 and broader Microsoft platform technologies. Awareness of AI-enabled business applications and automation opportunities desirable. Ability to manage multiple tasks effectively and meet deadlines. About Us Crear Group Ltd is a management consultancy focused on business transformation and growth. We help public and private sector organisations deliver complex change, streamline operations, and use data to improve decision-making. From strategy to delivery, we enable better customer outcomes, higher efficiency, lower costs, and sustainable results.
UX Product Lead/User Experience Lead £71,121 per annum + public sector pension and other benefits Hybrid with 3 days per week on-site mandatory in Central London Join a leading public sector organisation as a Product Lead for User Experience, where you will play a pivotal role in transforming how critical enabling services are delivered. This position offers the opportunity to lead the UX product roadmap, focusing on delivering intuitive, user-centred solutions across Oracle Fusion Cloud Applications and other platforms. Day-to-Day of the Role: Serve as the primary point of contact for UX stakeholders, ensuring clear communication and alignment on the UX product vision, priorities, and progress. Engage with stakeholders and SMEs to assess needs, priorities, and resource implications. Manage and support functional SMEs, ensuring high-quality delivery, capability development, and effective collaboration. Align with peer Product Leads to ensure consistent approaches, shared standards, and cross-product alignment. Make configuration changes within Oracle Fusion UX or guide SMEs/technical partners to implement them. Support operational teams with testing cycles, release readiness, and change management activities. Translate user needs and organisational priorities into actionable product features, using structured prioritisation, negotiation, and value-driven decision making. Proactively identify opportunities to enhance customer and user experience across other lines of business. Use evidence to identify trends and inform UX enhancements with meaningful business impact. Maintain a strong understanding of the Oracle Fusion technology stack and related platforms. Work closely with internal and external development teams to deliver UX enhancements. Prepare and present UX proposals and technology recommendations to senior leadership. Required Skills & Qualifications: 5+ years of product management or functional experience, with at least 2 years focused on UX, employee experience, CRM, or portal solutions within SaaS environments. Strong understanding of Oracle Fusion Cloud, including Journeys and Redwood UX. Public sector experience is desirable, with experience in policing being advantageous. Experience managing technology development or implementation projects. Experience leading a small team of analysts or functional SMEs. Strong understanding of public-sector shared services and related challenges. Educated to a high level, with a strong understanding of SaaS-based UX products and cloud technologies. Practical knowledge of end-to-end business processes relevant to Oracle UX (HR, Finance, Procurement, etc.). Detailed knowledge of product life cycle processes, including UX discovery, prototyping, testing, and change management. Benefits: 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.
May 07, 2026
Full time
UX Product Lead/User Experience Lead £71,121 per annum + public sector pension and other benefits Hybrid with 3 days per week on-site mandatory in Central London Join a leading public sector organisation as a Product Lead for User Experience, where you will play a pivotal role in transforming how critical enabling services are delivered. This position offers the opportunity to lead the UX product roadmap, focusing on delivering intuitive, user-centred solutions across Oracle Fusion Cloud Applications and other platforms. Day-to-Day of the Role: Serve as the primary point of contact for UX stakeholders, ensuring clear communication and alignment on the UX product vision, priorities, and progress. Engage with stakeholders and SMEs to assess needs, priorities, and resource implications. Manage and support functional SMEs, ensuring high-quality delivery, capability development, and effective collaboration. Align with peer Product Leads to ensure consistent approaches, shared standards, and cross-product alignment. Make configuration changes within Oracle Fusion UX or guide SMEs/technical partners to implement them. Support operational teams with testing cycles, release readiness, and change management activities. Translate user needs and organisational priorities into actionable product features, using structured prioritisation, negotiation, and value-driven decision making. Proactively identify opportunities to enhance customer and user experience across other lines of business. Use evidence to identify trends and inform UX enhancements with meaningful business impact. Maintain a strong understanding of the Oracle Fusion technology stack and related platforms. Work closely with internal and external development teams to deliver UX enhancements. Prepare and present UX proposals and technology recommendations to senior leadership. Required Skills & Qualifications: 5+ years of product management or functional experience, with at least 2 years focused on UX, employee experience, CRM, or portal solutions within SaaS environments. Strong understanding of Oracle Fusion Cloud, including Journeys and Redwood UX. Public sector experience is desirable, with experience in policing being advantageous. Experience managing technology development or implementation projects. Experience leading a small team of analysts or functional SMEs. Strong understanding of public-sector shared services and related challenges. Educated to a high level, with a strong understanding of SaaS-based UX products and cloud technologies. Practical knowledge of end-to-end business processes relevant to Oracle UX (HR, Finance, Procurement, etc.). Detailed knowledge of product life cycle processes, including UX discovery, prototyping, testing, and change management. Benefits: 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.
Company: Live Nation Department: International Data and Audience Location: Farringdon, London Reports to: Director, BI & Analytics, International Working Hours: Full time Job Type: Permanent Role Description We're looking for an Analytics Engineer to play a critical role in enabling data access, platform operations, and analytical data modelling across Live Nation's international data ecosystem. You will work with rich datasets and manage data workflows in large-scale data environments, ensuring reliable and performant data access in Databricks, BigQuery, Tableau and Data Studio. You will lead the design and development of scalable data models and transformation layers that enable self-service analytics, while supporting high-impact BI outputs where needed. Working closely with Data Engineering, analysts, and business stakeholders, you will drive data migration, integration, and platform improvements, while contributing to the delivery of high-quality dashboards and analytical outputs. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Proven experience in Analytics Engineering or data modelling / BI engineering roles , with ownership of data platforms and enablement of analyst teams Experience designing and owning robust data pipelines, modular data models, and scalable analytical datasets in large-scale, cloud-based environments Strong hands-on expertise with Databricks, BigQuery, and advanced SQL , building performant transformation layers ( Python a plus ) Comfortable working across multiple stages of the data lifecycle , from ingestion and transformation through to modelling and visualisation Ability to deliver production-grade BI outputs (Tableau, Looker Studio) and translate data models into performant semantic layers Experience enabling self-service analytics through well-structured datasets, testing, version control, and documentation Strong understanding of platform administration (e.g. service accounts), performance optimisation, data quality, and governance within modern data platforms Strong stakeholder collaboration skills, partnering cross-functionally with Data Engineering, Analytics, and regional teams Behaviours Analytical, proactive mindset with strong problem-solving ability and business acumen Comfortable working in fast-paced, cross-functional environments , with a continuous learning mindset What the role includes Lead and evolve the Databricks analytics platform , ensuring scalable, governed, and high-quality data for analytics and BI use cases Manage and optimise data workflows across Databricks and BigQuery , including migration and consolidation to improve performance, efficiency, and reliability Design and implement scalable, reusable data models and transformation layers using SQL and Python Develop and maintain core analytical datasets (e.g. customer, behavioural, reporting layers) aligned to best practices in modelling and performance optimisation Support and Enhance BI solutions (Tableau / Google Data Studio), ensuring performant data connections and high-impact dashboard delivery where needed Enable analysts through data access, query optimisation, and best practices for working with centralised data models Manage service accounts and platform configurations , ensuring secure and reliable data access Partner with local stakeholders to standardise metrics, data definitions, and transformation logic across regions Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Sunday 17th May 2026. We reserve the right to close applications at any time so encourage early application where possible. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
May 07, 2026
Full time
Company: Live Nation Department: International Data and Audience Location: Farringdon, London Reports to: Director, BI & Analytics, International Working Hours: Full time Job Type: Permanent Role Description We're looking for an Analytics Engineer to play a critical role in enabling data access, platform operations, and analytical data modelling across Live Nation's international data ecosystem. You will work with rich datasets and manage data workflows in large-scale data environments, ensuring reliable and performant data access in Databricks, BigQuery, Tableau and Data Studio. You will lead the design and development of scalable data models and transformation layers that enable self-service analytics, while supporting high-impact BI outputs where needed. Working closely with Data Engineering, analysts, and business stakeholders, you will drive data migration, integration, and platform improvements, while contributing to the delivery of high-quality dashboards and analytical outputs. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Proven experience in Analytics Engineering or data modelling / BI engineering roles , with ownership of data platforms and enablement of analyst teams Experience designing and owning robust data pipelines, modular data models, and scalable analytical datasets in large-scale, cloud-based environments Strong hands-on expertise with Databricks, BigQuery, and advanced SQL , building performant transformation layers ( Python a plus ) Comfortable working across multiple stages of the data lifecycle , from ingestion and transformation through to modelling and visualisation Ability to deliver production-grade BI outputs (Tableau, Looker Studio) and translate data models into performant semantic layers Experience enabling self-service analytics through well-structured datasets, testing, version control, and documentation Strong understanding of platform administration (e.g. service accounts), performance optimisation, data quality, and governance within modern data platforms Strong stakeholder collaboration skills, partnering cross-functionally with Data Engineering, Analytics, and regional teams Behaviours Analytical, proactive mindset with strong problem-solving ability and business acumen Comfortable working in fast-paced, cross-functional environments , with a continuous learning mindset What the role includes Lead and evolve the Databricks analytics platform , ensuring scalable, governed, and high-quality data for analytics and BI use cases Manage and optimise data workflows across Databricks and BigQuery , including migration and consolidation to improve performance, efficiency, and reliability Design and implement scalable, reusable data models and transformation layers using SQL and Python Develop and maintain core analytical datasets (e.g. customer, behavioural, reporting layers) aligned to best practices in modelling and performance optimisation Support and Enhance BI solutions (Tableau / Google Data Studio), ensuring performant data connections and high-impact dashboard delivery where needed Enable analysts through data access, query optimisation, and best practices for working with centralised data models Manage service accounts and platform configurations , ensuring secure and reliable data access Partner with local stakeholders to standardise metrics, data definitions, and transformation logic across regions Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Sunday 17th May 2026. We reserve the right to close applications at any time so encourage early application where possible. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
My client is a global IT consultancy who are looking for multiple Salesforce Developers to work on a long term project based in Belfast, The role will by hybrid with 1 day a week onsite for the first month, £650pd Inside IR35 6 months + Position Description Job Title: Senior Salesforce Developer About the Role We are seeking an experienced Senior Salesforce Developer to join our IT Consulting practice at CGI. In this role, you will play a key part in designing, developing, and delivering high-quality Salesforce solutions that drive business transformation for our clients. As part of a collaborative, Agile environment, you will work closely with cross-functional teams and clients to ensure the successful implementation of Salesforce applications. You will also support and coach junior developers, contributing to a culture of continuous learning and shared success. This role offers hybrid/remote working, providing flexibility while engaging in meaningful, client-focused projects across multiple industries. Key Responsibilities . Design, develop, and maintain Salesforce solutions that meet client requirements and follow best practices. . Collaborate with clients to gather requirements, define solutions, and ensure successful delivery and adoption. . Lead and contribute to Agile ceremonies including sprint planning, daily stand-ups, and retrospectives using tools such as Jira. . Manage client relationships with professionalism, clear communication, and a focus on value-driven outcomes. . Support and mentor junior team members, fostering a coaching mindset to build team capability. . Collaborate across disciplines - including consultants, analysts, and technical teams - to deliver high-quality, maintainable solutions. . Participate in code reviews, ensure adherence to development standards, and maintain a commitment to continuous improvement. Required Skills & Experience . Proven experience of over 5 years, as a Salesforce Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration. . Strong understanding of the Salesforce platform, data model, and integration capabilities. . Experience working in Agile project environments with proficiency in Jira. . Excellent communication, collaboration, and client management skills. . Ability to translate business requirements into effective technical solutions. . A coaching mindset, with a passion for knowledge sharing and team development. Desirable Skills . Salesforce certifications (eg, Platform Developer I/II, App Builder, or Administrator). . Experience in an IT consulting or client-facing environment. . Knowledge of CI/CD tools, API integrations, or Salesforce DevOps practices. . Familiarity with cloud platforms (AWS, Azure, GCP).
May 06, 2026
Contractor
My client is a global IT consultancy who are looking for multiple Salesforce Developers to work on a long term project based in Belfast, The role will by hybrid with 1 day a week onsite for the first month, £650pd Inside IR35 6 months + Position Description Job Title: Senior Salesforce Developer About the Role We are seeking an experienced Senior Salesforce Developer to join our IT Consulting practice at CGI. In this role, you will play a key part in designing, developing, and delivering high-quality Salesforce solutions that drive business transformation for our clients. As part of a collaborative, Agile environment, you will work closely with cross-functional teams and clients to ensure the successful implementation of Salesforce applications. You will also support and coach junior developers, contributing to a culture of continuous learning and shared success. This role offers hybrid/remote working, providing flexibility while engaging in meaningful, client-focused projects across multiple industries. Key Responsibilities . Design, develop, and maintain Salesforce solutions that meet client requirements and follow best practices. . Collaborate with clients to gather requirements, define solutions, and ensure successful delivery and adoption. . Lead and contribute to Agile ceremonies including sprint planning, daily stand-ups, and retrospectives using tools such as Jira. . Manage client relationships with professionalism, clear communication, and a focus on value-driven outcomes. . Support and mentor junior team members, fostering a coaching mindset to build team capability. . Collaborate across disciplines - including consultants, analysts, and technical teams - to deliver high-quality, maintainable solutions. . Participate in code reviews, ensure adherence to development standards, and maintain a commitment to continuous improvement. Required Skills & Experience . Proven experience of over 5 years, as a Salesforce Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration. . Strong understanding of the Salesforce platform, data model, and integration capabilities. . Experience working in Agile project environments with proficiency in Jira. . Excellent communication, collaboration, and client management skills. . Ability to translate business requirements into effective technical solutions. . A coaching mindset, with a passion for knowledge sharing and team development. Desirable Skills . Salesforce certifications (eg, Platform Developer I/II, App Builder, or Administrator). . Experience in an IT consulting or client-facing environment. . Knowledge of CI/CD tools, API integrations, or Salesforce DevOps practices. . Familiarity with cloud platforms (AWS, Azure, GCP).
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow SIR Engineer Location: Knutsford/Hybrid 60% office-40% remote Duration: 30/11/2026 Role Description : We are seeking an experienced ServiceNow Security Incident Response (SIR) Engineer to design, implement, and optimise security incident response capabilities within the ServiceNow platform. This role will play a critical part in strengthening the organisation's cyber resilience by enabling effective detection, response, remediation, and reporting of security incidents across the enterprise. The ideal candidate will have strong hands-on experience with ServiceNow Security Operations (SecOps), particularly the SIR module, and will work closely with Cyber Security, SOC, IT Operations, and Compliance teams to ensure security incidents are handled efficiently, consistently, and in line with organisational and regulatory requirements. Key Responsibilities ServiceNow SIR Implementation & Configuration Configure and customise the ServiceNow Security Incident Response (SIR) module to support end-to-end incident handling workflows. Design and implement security incident life cycle processes, including intake, triage, investigation, containment, eradication, and closure. Configure security incident types, response playbooks, task automation, SLAs, notifications, and escalation rules. Integration & Automation Integrate ServiceNow SIR with security tools such as SIEM, SOAR, EDR, vulnerability scanners, and threat intelligence platforms. Enable automated ingestion of security alerts and events from multiple sources into ServiceNow. Develop workflow automations, Flow Designer flows, and business rules to reduce manual effort and speed up response times. Collaboration with Security & IT Teams Act as a trusted technical partner to SOC analysts, Cyber Security teams, and IT Operations. Translate security and operational requirements into scalable ServiceNow solutions. Support security teams during active incidents, providing platform expertise and tooling support. Reporting, Metrics & Continuous Improvement Build dashboards and reports to track KPIs such as MTTR, incident volumes, severity trends, and SLA compliance. Support audit, compliance, and regulatory reporting requirements. Identify opportunities to improve incident response maturity through enhanced automation, tooling, and process refinement. Platform Governance & Best Practice Ensure configurations align with ServiceNow best practices and security standards. Support platform upgrades, patching, and module enhancements related to SecOps and SIR. Contribute to documentation, knowledge articles, and operational runbooks. Required Skills & Experience Technical Skills Proven hands-on experience implementing and supporting ServiceNow SIR within ServiceNow SecOps. Strong understanding of security incident response frameworks (eg NIST, ISO 27035). Experience integrating ServiceNow with security tools such as SIEM, SOAR, or EDR platforms. Solid ServiceNow development skills, including Flow Designer, business rules, UI policies, client scripts, and integrations. Experience with REST APIs and data ingestion pipelines. Security & Operational Knowledge Good understanding of cyber threats, vulnerabilities, and incident response processes. Familiarity with SOC operations and security monitoring workflows. Ability to assess and prioritise incidents based on risk and impact. Professional Skills Strong stakeholder management and communication skills, able to work with both technical and non-technical teams. Analytical and problem-solving mindset with attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
May 06, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow SIR Engineer Location: Knutsford/Hybrid 60% office-40% remote Duration: 30/11/2026 Role Description : We are seeking an experienced ServiceNow Security Incident Response (SIR) Engineer to design, implement, and optimise security incident response capabilities within the ServiceNow platform. This role will play a critical part in strengthening the organisation's cyber resilience by enabling effective detection, response, remediation, and reporting of security incidents across the enterprise. The ideal candidate will have strong hands-on experience with ServiceNow Security Operations (SecOps), particularly the SIR module, and will work closely with Cyber Security, SOC, IT Operations, and Compliance teams to ensure security incidents are handled efficiently, consistently, and in line with organisational and regulatory requirements. Key Responsibilities ServiceNow SIR Implementation & Configuration Configure and customise the ServiceNow Security Incident Response (SIR) module to support end-to-end incident handling workflows. Design and implement security incident life cycle processes, including intake, triage, investigation, containment, eradication, and closure. Configure security incident types, response playbooks, task automation, SLAs, notifications, and escalation rules. Integration & Automation Integrate ServiceNow SIR with security tools such as SIEM, SOAR, EDR, vulnerability scanners, and threat intelligence platforms. Enable automated ingestion of security alerts and events from multiple sources into ServiceNow. Develop workflow automations, Flow Designer flows, and business rules to reduce manual effort and speed up response times. Collaboration with Security & IT Teams Act as a trusted technical partner to SOC analysts, Cyber Security teams, and IT Operations. Translate security and operational requirements into scalable ServiceNow solutions. Support security teams during active incidents, providing platform expertise and tooling support. Reporting, Metrics & Continuous Improvement Build dashboards and reports to track KPIs such as MTTR, incident volumes, severity trends, and SLA compliance. Support audit, compliance, and regulatory reporting requirements. Identify opportunities to improve incident response maturity through enhanced automation, tooling, and process refinement. Platform Governance & Best Practice Ensure configurations align with ServiceNow best practices and security standards. Support platform upgrades, patching, and module enhancements related to SecOps and SIR. Contribute to documentation, knowledge articles, and operational runbooks. Required Skills & Experience Technical Skills Proven hands-on experience implementing and supporting ServiceNow SIR within ServiceNow SecOps. Strong understanding of security incident response frameworks (eg NIST, ISO 27035). Experience integrating ServiceNow with security tools such as SIEM, SOAR, or EDR platforms. Solid ServiceNow development skills, including Flow Designer, business rules, UI policies, client scripts, and integrations. Experience with REST APIs and data ingestion pipelines. Security & Operational Knowledge Good understanding of cyber threats, vulnerabilities, and incident response processes. Familiarity with SOC operations and security monitoring workflows. Ability to assess and prioritise incidents based on risk and impact. Professional Skills Strong stakeholder management and communication skills, able to work with both technical and non-technical teams. Analytical and problem-solving mindset with attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
