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property maintenance manager
Key Recruitment Limited
Assistant Accommodation Manager
Key Recruitment Limited Portsmouth, Hampshire
Assistant Accommodation Manager Central Portsmouth Temp IMMEDIATE START Overview We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team. This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support. Key Responsibilities Provide a welcoming, professional front-of-house reception service Respond promptly and professionally to enquiries from prospective students, parents, and university partners Support the coordination of property viewings, open days, and resident engagement activities Welcome and assist visitors, contractors, and external stakeholders on site Assist with tenancy administration, including deposit processing and contract preparation Support student allocation processes and the preparation of tenancy agreements Monitor rent accounts and assist with arrears management where required Maintain accurate records, databases, and general office communications Liaise with the Facilities team to ensure maintenance issues are resolved efficiently Support student move-in and move-out processes Assist the Accommodation Manager in maintaining Health & Safety compliance across the site About You Experience in property management, residential lettings, or student accommodation Strong communication and interpersonal skills with a customer-focused approach Highly organised with the ability to manage multiple priorities effectively Proactive, self-motivated, and able to adapt in a fast-paced environment Confident IT user with experience in Microsoft Office and CRM or database systems Flexible to work occasional weekends during peak periods such as open days and student arrivals APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION
May 21, 2026
Seasonal
Assistant Accommodation Manager Central Portsmouth Temp IMMEDIATE START Overview We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team. This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support. Key Responsibilities Provide a welcoming, professional front-of-house reception service Respond promptly and professionally to enquiries from prospective students, parents, and university partners Support the coordination of property viewings, open days, and resident engagement activities Welcome and assist visitors, contractors, and external stakeholders on site Assist with tenancy administration, including deposit processing and contract preparation Support student allocation processes and the preparation of tenancy agreements Monitor rent accounts and assist with arrears management where required Maintain accurate records, databases, and general office communications Liaise with the Facilities team to ensure maintenance issues are resolved efficiently Support student move-in and move-out processes Assist the Accommodation Manager in maintaining Health & Safety compliance across the site About You Experience in property management, residential lettings, or student accommodation Strong communication and interpersonal skills with a customer-focused approach Highly organised with the ability to manage multiple priorities effectively Proactive, self-motivated, and able to adapt in a fast-paced environment Confident IT user with experience in Microsoft Office and CRM or database systems Flexible to work occasional weekends during peak periods such as open days and student arrivals APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION
Marks Consulting Partners Limited
Team Leader (Reactive)
Marks Consulting Partners Limited Canterbury, Kent
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
May 21, 2026
Seasonal
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
CBRE Local UK
CMMS Administrator
CBRE Local UK Doncaster, Yorkshire
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: PPM & CMMS Administrator The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making. Key responsibilities are as follows: Planned Maintenance Administration: Process approved changes to planned preventative maintenance (PPM) records Update PPM schedules, dates, and asset links as instructed Apply corrections to maintenance records where errors are identified Support bulk updates and backlog reduction activities Ensure maintenance records are complete and accurate CAFM Data Entry & Data Quality Carry out routine data entry and updates within the CAFM system Ensure mandatory fields and references are completed correctly Maintain consistency in naming conventions and data structures Identify data errors or inconsistencies and flag them for review Follow documented processes and instructions precisely Asset-Related Maintenance Support Support maintenance readiness for new or updated assets Assist with asset-linked maintenance updates as instructed Support maintenance aspects of project handovers where required Workload & Backlog Support Assist with clearing CAFM and PPM backlogs Track completion of assigned tasks Maintain simple records of completed work Prioritise tasks as directed by the Data & Performance Manager Person Specification: Essential Experience Experience in an administrative role within facilities, maintenance, or property environments Hands-on experience using a CAFM or CMMS system Experience handling structured data or system records Experience managing high-volume and detail-focused administrative tasks Essential Skills Excellent attention to detail and accuracy Confidence working with systems and data Ability to follow processes and written instructions Good organisation and time management skills Basic understanding of planned maintenance concepts Desirable Experience Experience working with PPM and asset data, or maintenance systems Awareness of maintenance standards such as SFG20 Experience supporting backlog remediation or data quality initiatives Personal Attributes Methodical and process-driven Reliable and consistent in system use Comfortable with repetitive, accuracy-focused work Supportive, team-oriented approach Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
May 21, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: PPM & CMMS Administrator The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making. Key responsibilities are as follows: Planned Maintenance Administration: Process approved changes to planned preventative maintenance (PPM) records Update PPM schedules, dates, and asset links as instructed Apply corrections to maintenance records where errors are identified Support bulk updates and backlog reduction activities Ensure maintenance records are complete and accurate CAFM Data Entry & Data Quality Carry out routine data entry and updates within the CAFM system Ensure mandatory fields and references are completed correctly Maintain consistency in naming conventions and data structures Identify data errors or inconsistencies and flag them for review Follow documented processes and instructions precisely Asset-Related Maintenance Support Support maintenance readiness for new or updated assets Assist with asset-linked maintenance updates as instructed Support maintenance aspects of project handovers where required Workload & Backlog Support Assist with clearing CAFM and PPM backlogs Track completion of assigned tasks Maintain simple records of completed work Prioritise tasks as directed by the Data & Performance Manager Person Specification: Essential Experience Experience in an administrative role within facilities, maintenance, or property environments Hands-on experience using a CAFM or CMMS system Experience handling structured data or system records Experience managing high-volume and detail-focused administrative tasks Essential Skills Excellent attention to detail and accuracy Confidence working with systems and data Ability to follow processes and written instructions Good organisation and time management skills Basic understanding of planned maintenance concepts Desirable Experience Experience working with PPM and asset data, or maintenance systems Awareness of maintenance standards such as SFG20 Experience supporting backlog remediation or data quality initiatives Personal Attributes Methodical and process-driven Reliable and consistent in system use Comfortable with repetitive, accuracy-focused work Supportive, team-oriented approach Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
HIGHTOWN HOUSING ASSOCIATION
Repairs Co-ordinator
HIGHTOWN HOUSING ASSOCIATION Hemel Hempstead, Hertfordshire
Repairs Co-ordinator Are you passionate about delivering excellent customer service and helping to ensure homes are well maintained? We are looking for a proactive and organised Repairs Coordinator to join our team. This is a great opportunity to play a key role in supporting the delivery of our responsive repairs service at Hightown Housing Association. You will be a key point of contact for residents and staff reporting repairs. You will collaborate closely with our Repairs Team Supervisors and Manager to ensure that repair requests are logged, tracked, and resolved efficiently and to a high standard. Key Responsibilities as a Repairs Co-Ordinator: Receive and process repair requests from residents and staff. Place and track orders with approved contractors using our Repairs and Maintenance system. Maintain accurate property records and update our property database. Log defects in new or refurbished properties and liaise with builders. Assist with invoice processing and appointment scheduling for technical staff. Monitor customer satisfaction and feedback. Support with specialist tasks such as overdue contractor orders and out-of-hours administration. Provide occasional reception cover as required. The ideal candidate will have: Customer-focused with a professional and courteous manner. Organised, reliable, and meticulous in record-keeping. Confident using Microsoft Word and Excel. A strong communicator with a good telephone manner. Knowledge surrounding housing construction is desired but essential. Why Join Us as a Repairs Co-Ordinator ? Opportunities for career growth and development. 33 days of annual leave pro-rata including Bank Holidays Competitive salary of 28,719 per annum Monthly attendance bonus Life assurance cover (three times your annual salary) Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas Ongoing training opportunities to develop your career Employee support and health & wellbeing services Free access to on-site gym Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities & Disability Confident Employer.
May 21, 2026
Full time
Repairs Co-ordinator Are you passionate about delivering excellent customer service and helping to ensure homes are well maintained? We are looking for a proactive and organised Repairs Coordinator to join our team. This is a great opportunity to play a key role in supporting the delivery of our responsive repairs service at Hightown Housing Association. You will be a key point of contact for residents and staff reporting repairs. You will collaborate closely with our Repairs Team Supervisors and Manager to ensure that repair requests are logged, tracked, and resolved efficiently and to a high standard. Key Responsibilities as a Repairs Co-Ordinator: Receive and process repair requests from residents and staff. Place and track orders with approved contractors using our Repairs and Maintenance system. Maintain accurate property records and update our property database. Log defects in new or refurbished properties and liaise with builders. Assist with invoice processing and appointment scheduling for technical staff. Monitor customer satisfaction and feedback. Support with specialist tasks such as overdue contractor orders and out-of-hours administration. Provide occasional reception cover as required. The ideal candidate will have: Customer-focused with a professional and courteous manner. Organised, reliable, and meticulous in record-keeping. Confident using Microsoft Word and Excel. A strong communicator with a good telephone manner. Knowledge surrounding housing construction is desired but essential. Why Join Us as a Repairs Co-Ordinator ? Opportunities for career growth and development. 33 days of annual leave pro-rata including Bank Holidays Competitive salary of 28,719 per annum Monthly attendance bonus Life assurance cover (three times your annual salary) Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas Ongoing training opportunities to develop your career Employee support and health & wellbeing services Free access to on-site gym Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities & Disability Confident Employer.
BRC
Maintenance Surveyor
BRC Bristol, Gloucestershire
Are you a passionate Maintenance Surveyor, seeking a new permanent role, covering the Southwest? My client has an immediate opportunity for an Area Surveyor to complete property inspections, supporting to maintain and enhance the condition of the property portfolio. Although predominantly residential, the successful applicant may also be required to inspect shops, offices and hostels. Responsibilities: To complete property inspections for all properties where the organisation has a management responsibility. To complete accurate reports on the condition of property stock. Ensuring that relevant legal standards regarding stock condition and safety are maintained. To provide accurate property inspection reports on the compliance of the property, ensuring that each building meets the applicable safety standards and contributing to maintaining 100% safety and compliance across the portfolio. To be able to rely on sound understanding of compliance/ safety risk so that risk is escalated to Line Manager when required, or to be willing to develop this awareness with support from the Line Manager and open to training where required. Ensure recommendations in reports are proportionate and targeted, ensuring applicable standards are achieved within budgetary constraints. Attend new sites which have recently on-boarded, completing inspections to establish works required before the property can be let. Ensuring that properties are always ready to let within 21 days of the legal agreement being signed. To complete off boarding inspections, comparing the condition of the property against the inventory and producing reports to ensure all works that the organisaiton is responsible for are identified and completed before handover and achieving this within the relevant time constraints. Review buildings against previous inspections and risk assessments to confirm whether all actions have been completed. To work closely with the maintenance team in the process of completing the actions resulting from property inspections. To maintain and foster good working relationships with key stakeholders: internal teams, residents and landlords. To apply, please attach a copy of your CV
May 21, 2026
Full time
Are you a passionate Maintenance Surveyor, seeking a new permanent role, covering the Southwest? My client has an immediate opportunity for an Area Surveyor to complete property inspections, supporting to maintain and enhance the condition of the property portfolio. Although predominantly residential, the successful applicant may also be required to inspect shops, offices and hostels. Responsibilities: To complete property inspections for all properties where the organisation has a management responsibility. To complete accurate reports on the condition of property stock. Ensuring that relevant legal standards regarding stock condition and safety are maintained. To provide accurate property inspection reports on the compliance of the property, ensuring that each building meets the applicable safety standards and contributing to maintaining 100% safety and compliance across the portfolio. To be able to rely on sound understanding of compliance/ safety risk so that risk is escalated to Line Manager when required, or to be willing to develop this awareness with support from the Line Manager and open to training where required. Ensure recommendations in reports are proportionate and targeted, ensuring applicable standards are achieved within budgetary constraints. Attend new sites which have recently on-boarded, completing inspections to establish works required before the property can be let. Ensuring that properties are always ready to let within 21 days of the legal agreement being signed. To complete off boarding inspections, comparing the condition of the property against the inventory and producing reports to ensure all works that the organisaiton is responsible for are identified and completed before handover and achieving this within the relevant time constraints. Review buildings against previous inspections and risk assessments to confirm whether all actions have been completed. To work closely with the maintenance team in the process of completing the actions resulting from property inspections. To maintain and foster good working relationships with key stakeholders: internal teams, residents and landlords. To apply, please attach a copy of your CV
BRC
Housing Officer
BRC Havant, Hampshire
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
May 21, 2026
Full time
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
Andy File Associates Ltd
Administrative Assistant
Andy File Associates Ltd
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this part time - permanent position. Administrative Assistant - Part-Time Salary: 12,694.50 - (phone number removed) Hours: Part-Time 22.5 hours per week (Flexible Hours Available) Location: Insert Location / Hybrid if applicable Reporting to: Operations Manager / Facilities Manager Role Overview Our client is a growing Facilities Management company looking for a reliable and organised Part-Time Administrative Assistant to support their operations team with a wide variety of administrative and project-based tasks. This is a flexible role suited to someone with strong attention to detail, good IT skills, and the ability to manage multiple tasks accurately and efficiently. The role will involve supporting ongoing projects, maintaining records, organising job documentation, and assisting with day-to-day administrative duties across the business. Key Responsibilities Match photographs of completed works to corresponding jobs and upload records accurately. Organise and maintain electronic job files and documentation. Support the operations team with general administration tasks. Update spreadsheets, databases, and internal systems. Assist with compiling reports and project information. Liaise with engineers, subcontractors, and office staff to obtain missing information where required. Help ensure completed job records are accurate and compliant. Assist with document control and filing. Provide ad hoc support on various operational and administrative projects. Person Specification Essential Skills & Experience Strong organisational skills and excellent attention to detail. Good computer literacy, including Microsoft Office (Excel, Outlook, Word). Ability to manage and prioritise workload independently. Strong communication skills, both written and verbal. Reliable, proactive, and able to work accurately with large volumes of information. Desirable Previous administration experience within facilities management, construction, maintenance, or property services. Experience working with job management or CAFM systems. Experience handling digital files, photos, and document management processes. What We Offer Flexible part-time hours Friendly and supportive working environment Opportunity to gain experience within the facilities management sector Potential for additional hours and career progression as the business grows
May 21, 2026
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this part time - permanent position. Administrative Assistant - Part-Time Salary: 12,694.50 - (phone number removed) Hours: Part-Time 22.5 hours per week (Flexible Hours Available) Location: Insert Location / Hybrid if applicable Reporting to: Operations Manager / Facilities Manager Role Overview Our client is a growing Facilities Management company looking for a reliable and organised Part-Time Administrative Assistant to support their operations team with a wide variety of administrative and project-based tasks. This is a flexible role suited to someone with strong attention to detail, good IT skills, and the ability to manage multiple tasks accurately and efficiently. The role will involve supporting ongoing projects, maintaining records, organising job documentation, and assisting with day-to-day administrative duties across the business. Key Responsibilities Match photographs of completed works to corresponding jobs and upload records accurately. Organise and maintain electronic job files and documentation. Support the operations team with general administration tasks. Update spreadsheets, databases, and internal systems. Assist with compiling reports and project information. Liaise with engineers, subcontractors, and office staff to obtain missing information where required. Help ensure completed job records are accurate and compliant. Assist with document control and filing. Provide ad hoc support on various operational and administrative projects. Person Specification Essential Skills & Experience Strong organisational skills and excellent attention to detail. Good computer literacy, including Microsoft Office (Excel, Outlook, Word). Ability to manage and prioritise workload independently. Strong communication skills, both written and verbal. Reliable, proactive, and able to work accurately with large volumes of information. Desirable Previous administration experience within facilities management, construction, maintenance, or property services. Experience working with job management or CAFM systems. Experience handling digital files, photos, and document management processes. What We Offer Flexible part-time hours Friendly and supportive working environment Opportunity to gain experience within the facilities management sector Potential for additional hours and career progression as the business grows
Prime Appointments
Relationship Manager
Prime Appointments Colchester, Essex
A client of ours in the Earls Colne area are recruiting a Relationship Manager to join their team ASAP. This is a full-time temporary - permanent position working Monday - Friday, 9:00am - 5:00pm and paying 14.35 per hour ( 28,000 per annum) with potential commission of up to 10,000 per year. Your key duties in this Relationship Manager role will include but are not limited to: Maintain regular client contact and oversee own team Manage client pipeline across property sales, maintenance, insurance, and valuations Recommend solutions to achieve the best outcomes for clients Develop strategies to increase revenue and meet targets Build and nurture relationships with key accounts Ensure clients are aware of the full range of services offered Cross-sell into other areas of the business as required Monitor team performance against KPIs and provide coaching Support onboarding of new clients and maintain accurate records Collaborate with internal teams to resolve client queries promptly Skills and Experience required to be considered for this role: Perivous experience in account management, sales or client relationship management Excellent verbal and written communication skills Strong negotiation and relationship-building skills Organised, structured, and IT literate (Office 365) Knowledge of the probate process (desirable) Previous experience in estate agency/property sales (desirable) Great benefits to working for this company include: Competitive commission scheme Birthday off and additional days after 3+ years of service Pension contributions and business mileage reimbursement Team social events, client functions, and annual summer/Christmas parties If you feel like you meet the above criteria and would like to be considered for this Relationship Manager position, please apply with your CV and Laura will be in touch.
May 21, 2026
Seasonal
A client of ours in the Earls Colne area are recruiting a Relationship Manager to join their team ASAP. This is a full-time temporary - permanent position working Monday - Friday, 9:00am - 5:00pm and paying 14.35 per hour ( 28,000 per annum) with potential commission of up to 10,000 per year. Your key duties in this Relationship Manager role will include but are not limited to: Maintain regular client contact and oversee own team Manage client pipeline across property sales, maintenance, insurance, and valuations Recommend solutions to achieve the best outcomes for clients Develop strategies to increase revenue and meet targets Build and nurture relationships with key accounts Ensure clients are aware of the full range of services offered Cross-sell into other areas of the business as required Monitor team performance against KPIs and provide coaching Support onboarding of new clients and maintain accurate records Collaborate with internal teams to resolve client queries promptly Skills and Experience required to be considered for this role: Perivous experience in account management, sales or client relationship management Excellent verbal and written communication skills Strong negotiation and relationship-building skills Organised, structured, and IT literate (Office 365) Knowledge of the probate process (desirable) Previous experience in estate agency/property sales (desirable) Great benefits to working for this company include: Competitive commission scheme Birthday off and additional days after 3+ years of service Pension contributions and business mileage reimbursement Team social events, client functions, and annual summer/Christmas parties If you feel like you meet the above criteria and would like to be considered for this Relationship Manager position, please apply with your CV and Laura will be in touch.
Public Sector
P2P Implementation Specialist
Public Sector
P2P Implementation Specialist A leading social housing provider based in London is seeking a P2P Implementation Specialist to support a key transformation programme. The organisation is committed to delivering high-quality, affordable housing and offers excellent flexibility, with predominantly remote working. This is a 6-month contract requiring a strong P2P professional with a keen eye for best practice to help optimise processes, systems, and controls. Responsibilities: Partner with operational managers to design and refine P2P data structures, including coding frameworks, approval work flows, and alignment with the Statement of Delegations Assess and enhance system functionality across works orders and maintenance contracts, implementing robust approval protocols and three-way matching to drive automation Develop and document exception processes for non-standard payments (e.g. non-PO invoices, one-off suppliers) Optimise system configuration within the test environment to support efficient, scalable P2P processes Lead User Acceptance Testing (UAT), including test script creation, coordination with operational teams, analysis of results, and development of training materials Requirements: Strong experience in Procure-to-Pay implementation and/or process improvement, with a clear understanding of financial controls and compliance Experience within housing, property, maintenance, repairs, or civil engineering is advantageous, but not essential Proven ability to design and optimise work flows (e.g. approval hierarchies, coding structures, exception handling) with a focus on efficiency and automation Strong stakeholder management skills, with the ability to engage effectively with both finance and non-finance teams If you are looking for your next opportunity and have the relevant experience, please apply as soon as possible. The process is moving quickly.
May 21, 2026
Full time
P2P Implementation Specialist A leading social housing provider based in London is seeking a P2P Implementation Specialist to support a key transformation programme. The organisation is committed to delivering high-quality, affordable housing and offers excellent flexibility, with predominantly remote working. This is a 6-month contract requiring a strong P2P professional with a keen eye for best practice to help optimise processes, systems, and controls. Responsibilities: Partner with operational managers to design and refine P2P data structures, including coding frameworks, approval work flows, and alignment with the Statement of Delegations Assess and enhance system functionality across works orders and maintenance contracts, implementing robust approval protocols and three-way matching to drive automation Develop and document exception processes for non-standard payments (e.g. non-PO invoices, one-off suppliers) Optimise system configuration within the test environment to support efficient, scalable P2P processes Lead User Acceptance Testing (UAT), including test script creation, coordination with operational teams, analysis of results, and development of training materials Requirements: Strong experience in Procure-to-Pay implementation and/or process improvement, with a clear understanding of financial controls and compliance Experience within housing, property, maintenance, repairs, or civil engineering is advantageous, but not essential Proven ability to design and optimise work flows (e.g. approval hierarchies, coding structures, exception handling) with a focus on efficiency and automation Strong stakeholder management skills, with the ability to engage effectively with both finance and non-finance teams If you are looking for your next opportunity and have the relevant experience, please apply as soon as possible. The process is moving quickly.
Michael Page
Building Safety Manager
Michael Page
The Building Safety Manager (Operations) will oversee operational safety and compliance across higher-risk residential buildings, ensuring adherence to the Building Safety Act and related regulations. The role also involves leading resident engagement, managing a small technical team, and collaborating with internal and external stakeholders to support ongoing building safety improvements. Client Details A large resident-focused housing organisation is seeking a Building Safety Manager (Operations) to oversee safety and compliance across higher-risk residential buildings in London and the surrounding region. The role involves delivering Building Safety Act compliance, leading resident engagement, managing a small technical team, and working with key stakeholders to support building safety strategy and continuous improvement within a collaborative, professional environment. Description Lead on operational building safety compliance across an allocated portfolio of residential buildings Ensure buildings remain safe to occupy and compliant with current building safety legislation and regulatory requirements Oversee the operational delivery of building safety management activities in line with organisational policies, procedures, and statutory obligations Produce and maintain Building Safety Case Files and Building Safety Case Reports for allocated buildings Support the application and management process for Building Assessment Certificates with the Building Safety Regulator Carry out regular assessments of building safety risks, including fire, structural, and external wall system considerations Monitor maintenance, inspection, and testing activities to ensure ongoing compliance and effective risk management Lead on resident engagement activities relating to building safety, including meetings, walkabouts, surgeries, and consultation events Respond to building safety enquiries and complaints from residents, leaseholders, and stakeholders, ensuring appropriate resolutions are implemented Line manage and support a small team of Building Safety Technical Coordinators Manage and quality assure external consultants and contractor partners undertaking specialist surveys, assessments, and investigations Work collaboratively with operational, compliance, development, asset management, and housing teams on all building safety matters Support the creation and maintenance of the "golden thread" of building information across allocated buildings Assist with mandatory occurrence reporting processes and ongoing updates to building safety documentation Support the management of operational building safety budgets and service charge-related information Ensure all building safety records, systems, and documentation remain accurate, compliant, and accessible Identify and escalate operational building safety risks and compliance concerns appropriately Contribute to the continuous improvement of building safety processes, resident communication, and operational service delivery Travel across London and the surrounding region to carry out inspections, meetings, and stakeholder engagement activities Work within a hybrid structure consisting of home working, office attendance, and site inspections Profile Proven experience working within Building Safety, Fire Safety, Compliance, or Asset Management within a residential housing or property environment Strong understanding of the Building Safety Act and associated building safety regulations and guidance Experience producing Building Safety Case Reports, risk assessments, and operational compliance documentation Strong knowledge of fire safety, structural safety, external wall systems, and remediation processes Experience managing consultants, contractors, and specialist technical service providers Previous experience line managing or mentoring technical teams Ability to manage complex compliance activities across a varied residential portfolio Strong understanding of building construction methods, risk management principles, and compliance frameworks Experience engaging effectively with residents, leaseholders, regulators, contractors, and internal stakeholders Excellent written and verbal communication skills with the ability to explain technical information clearly Strong organisational skills with the ability to prioritise workload and manage multiple projects simultaneously Experience contributing to resident engagement and customer-focused service delivery initiatives Financial and commercial awareness with an understanding of budget management and value-for-money principles Competent in the use of Microsoft Office and relevant compliance or asset management systems Relevant Building Safety qualification or working towards a qualification is desirable Membership of a relevant professional body or working towards membership is desirable Demonstrable commitment to continuous professional development Full UK Driving Licence is desirable Job Offer Opportunity to join a well-established and resident-focused housing organisation Hybrid working structure combining home working, office attendance, and site inspections Exposure to complex and high-profile residential building safety projects Opportunity to directly influence resident safety, compliance standards, and operational delivery Collaborative working environment alongside experienced building safety and compliance professionals Strong commitment to professional development and continuous learning Stable and structured organisation with strong operational support systems Opportunity to contribute to long-term building safety strategy and service improvement initiatives Work within an organisation committed to delivering safe, secure, and affordable homes 57K- 68K salary depending on experience
May 21, 2026
Full time
The Building Safety Manager (Operations) will oversee operational safety and compliance across higher-risk residential buildings, ensuring adherence to the Building Safety Act and related regulations. The role also involves leading resident engagement, managing a small technical team, and collaborating with internal and external stakeholders to support ongoing building safety improvements. Client Details A large resident-focused housing organisation is seeking a Building Safety Manager (Operations) to oversee safety and compliance across higher-risk residential buildings in London and the surrounding region. The role involves delivering Building Safety Act compliance, leading resident engagement, managing a small technical team, and working with key stakeholders to support building safety strategy and continuous improvement within a collaborative, professional environment. Description Lead on operational building safety compliance across an allocated portfolio of residential buildings Ensure buildings remain safe to occupy and compliant with current building safety legislation and regulatory requirements Oversee the operational delivery of building safety management activities in line with organisational policies, procedures, and statutory obligations Produce and maintain Building Safety Case Files and Building Safety Case Reports for allocated buildings Support the application and management process for Building Assessment Certificates with the Building Safety Regulator Carry out regular assessments of building safety risks, including fire, structural, and external wall system considerations Monitor maintenance, inspection, and testing activities to ensure ongoing compliance and effective risk management Lead on resident engagement activities relating to building safety, including meetings, walkabouts, surgeries, and consultation events Respond to building safety enquiries and complaints from residents, leaseholders, and stakeholders, ensuring appropriate resolutions are implemented Line manage and support a small team of Building Safety Technical Coordinators Manage and quality assure external consultants and contractor partners undertaking specialist surveys, assessments, and investigations Work collaboratively with operational, compliance, development, asset management, and housing teams on all building safety matters Support the creation and maintenance of the "golden thread" of building information across allocated buildings Assist with mandatory occurrence reporting processes and ongoing updates to building safety documentation Support the management of operational building safety budgets and service charge-related information Ensure all building safety records, systems, and documentation remain accurate, compliant, and accessible Identify and escalate operational building safety risks and compliance concerns appropriately Contribute to the continuous improvement of building safety processes, resident communication, and operational service delivery Travel across London and the surrounding region to carry out inspections, meetings, and stakeholder engagement activities Work within a hybrid structure consisting of home working, office attendance, and site inspections Profile Proven experience working within Building Safety, Fire Safety, Compliance, or Asset Management within a residential housing or property environment Strong understanding of the Building Safety Act and associated building safety regulations and guidance Experience producing Building Safety Case Reports, risk assessments, and operational compliance documentation Strong knowledge of fire safety, structural safety, external wall systems, and remediation processes Experience managing consultants, contractors, and specialist technical service providers Previous experience line managing or mentoring technical teams Ability to manage complex compliance activities across a varied residential portfolio Strong understanding of building construction methods, risk management principles, and compliance frameworks Experience engaging effectively with residents, leaseholders, regulators, contractors, and internal stakeholders Excellent written and verbal communication skills with the ability to explain technical information clearly Strong organisational skills with the ability to prioritise workload and manage multiple projects simultaneously Experience contributing to resident engagement and customer-focused service delivery initiatives Financial and commercial awareness with an understanding of budget management and value-for-money principles Competent in the use of Microsoft Office and relevant compliance or asset management systems Relevant Building Safety qualification or working towards a qualification is desirable Membership of a relevant professional body or working towards membership is desirable Demonstrable commitment to continuous professional development Full UK Driving Licence is desirable Job Offer Opportunity to join a well-established and resident-focused housing organisation Hybrid working structure combining home working, office attendance, and site inspections Exposure to complex and high-profile residential building safety projects Opportunity to directly influence resident safety, compliance standards, and operational delivery Collaborative working environment alongside experienced building safety and compliance professionals Strong commitment to professional development and continuous learning Stable and structured organisation with strong operational support systems Opportunity to contribute to long-term building safety strategy and service improvement initiatives Work within an organisation committed to delivering safe, secure, and affordable homes 57K- 68K salary depending on experience
Arlington Resource Management
Financial Controller
Arlington Resource Management
Financial Controller / Finance Manager - our client is a busy successful Property Services and Maintenance business in North London / South Herts, turnover 8m, servicing the corporate and consumer sectors. The company is seeking an experienced Financial Controller / Finance Manager to oversee one accounts assistant / bookkeeper and be responsible for the day to day and monthly finance function, reporting to the MD / owner. This Financial Controller / Finance Manager role will include: Daily bookkeeping on QuickBooks Online Purchase ledger (AP) and sales ledger (AR) Bank reconciliations, daily and monthly Credit control, chasing outstanding debts Cash flow, liaising with factoring company CIS submissions and VAT returns Month-end financial reports Assist with budgets and forecasts Liaise with external accountants / auditors QuickBooks Online experience is essential together with strong communication skills and attention to detail. This is an excellent Financial Controller / Finance Manager opportunity for a local candidate living in North London / South Hertfordshire
May 21, 2026
Full time
Financial Controller / Finance Manager - our client is a busy successful Property Services and Maintenance business in North London / South Herts, turnover 8m, servicing the corporate and consumer sectors. The company is seeking an experienced Financial Controller / Finance Manager to oversee one accounts assistant / bookkeeper and be responsible for the day to day and monthly finance function, reporting to the MD / owner. This Financial Controller / Finance Manager role will include: Daily bookkeeping on QuickBooks Online Purchase ledger (AP) and sales ledger (AR) Bank reconciliations, daily and monthly Credit control, chasing outstanding debts Cash flow, liaising with factoring company CIS submissions and VAT returns Month-end financial reports Assist with budgets and forecasts Liaise with external accountants / auditors QuickBooks Online experience is essential together with strong communication skills and attention to detail. This is an excellent Financial Controller / Finance Manager opportunity for a local candidate living in North London / South Hertfordshire
Hexagon Group
Engineering Manager
Hexagon Group
Hexagon Group are delighted to be working with a highly reputable real estate company who are recruiting an Engineering Manager to manage engineering and energy management for an impressive asset in Central London. The salary for this role is paying between 80,000 - 85,000 plus a generous benefits package, and the opportunity to work with an experienced property management team. Our client is dedicated in providing the highest standards when it comes to building management, engineering services and energy management. As the Engineering Manager, you will play a key role in overseeing the engineering and energy aspects for the estate. You will be responsible for driving sustainability initiatives, optimising energy efficiency and ensuring seamless delivery of the engineering systems. Key Responsibilities: Energy Management - Develop and implement comprehensive energy management strategies to optimise energy consumption across the commercial estate. Contractor Management - Management of the on-site M&E service partner, ensuring the effective operation and maintenance of on-site building management systems, and electrical & mechanical systems. Sustainability Initiatives - Leading on sustainability initiatives, utilising the latest technology to minimise environmental impact. Service Charge Management - Supporting the Estate Management with the production of the estates service charge budgets. Compliance - Ensure compliance with relevant regulations and standards are completed and up to date. Using data analysis to assess and improve building performance. Management of any on-site projects ranging from M&E replacement projects, refurbishments / fit-outs and energy efficiency upgrades. The ideal candidate will have experience in the following: Strong mechanical and electrical background (HNC/HND/Degree or Masters in a Building Services/Mechanical or Electrical Subject) Proven track record managing engineering services across a commercial property or estate. Strong knowledge of energy conservation measures, sustainable building practices and smart building technology Previous experience implementing energy & sustainability projects. Have high levels of customer service and have worked within a demanding environment. Please apply with a copy of your CV!
May 20, 2026
Full time
Hexagon Group are delighted to be working with a highly reputable real estate company who are recruiting an Engineering Manager to manage engineering and energy management for an impressive asset in Central London. The salary for this role is paying between 80,000 - 85,000 plus a generous benefits package, and the opportunity to work with an experienced property management team. Our client is dedicated in providing the highest standards when it comes to building management, engineering services and energy management. As the Engineering Manager, you will play a key role in overseeing the engineering and energy aspects for the estate. You will be responsible for driving sustainability initiatives, optimising energy efficiency and ensuring seamless delivery of the engineering systems. Key Responsibilities: Energy Management - Develop and implement comprehensive energy management strategies to optimise energy consumption across the commercial estate. Contractor Management - Management of the on-site M&E service partner, ensuring the effective operation and maintenance of on-site building management systems, and electrical & mechanical systems. Sustainability Initiatives - Leading on sustainability initiatives, utilising the latest technology to minimise environmental impact. Service Charge Management - Supporting the Estate Management with the production of the estates service charge budgets. Compliance - Ensure compliance with relevant regulations and standards are completed and up to date. Using data analysis to assess and improve building performance. Management of any on-site projects ranging from M&E replacement projects, refurbishments / fit-outs and energy efficiency upgrades. The ideal candidate will have experience in the following: Strong mechanical and electrical background (HNC/HND/Degree or Masters in a Building Services/Mechanical or Electrical Subject) Proven track record managing engineering services across a commercial property or estate. Strong knowledge of energy conservation measures, sustainable building practices and smart building technology Previous experience implementing energy & sustainability projects. Have high levels of customer service and have worked within a demanding environment. Please apply with a copy of your CV!
Insight Executive Group
Repairs & Maintenance Manager
Insight Executive Group Caversham, Oxfordshire
Repairs & Maintenance Manager required for a local authority in Berkshire for an initial period of 5 months. Purpose of the role: Organise third-party contractors to deliver responsive repairs and void works. Review work order schedules and ensure the council is receiving quality outcomes and cost-effective services. Ensure compliance with health and safety regulations as well as the Council s policies and procedures. Complete on-site safety and quality assurance checks of responsive repairs and void works. Support with contract management duties of third-party contractors to ensure performance is achieved across key variables. Support with complaint investigations by visiting complainants, collating evidence, and providing information in the required timescales. Support the Asset Management and Compliance team with service improvements as required. Initially 5 months Hybrid £400 a day umbrella Start ASAP If you would like to discuss this role further please apply for the role and one of the property team will call you to discuss.
May 20, 2026
Contractor
Repairs & Maintenance Manager required for a local authority in Berkshire for an initial period of 5 months. Purpose of the role: Organise third-party contractors to deliver responsive repairs and void works. Review work order schedules and ensure the council is receiving quality outcomes and cost-effective services. Ensure compliance with health and safety regulations as well as the Council s policies and procedures. Complete on-site safety and quality assurance checks of responsive repairs and void works. Support with contract management duties of third-party contractors to ensure performance is achieved across key variables. Support with complaint investigations by visiting complainants, collating evidence, and providing information in the required timescales. Support the Asset Management and Compliance team with service improvements as required. Initially 5 months Hybrid £400 a day umbrella Start ASAP If you would like to discuss this role further please apply for the role and one of the property team will call you to discuss.
Hays Specialist Recruitment Limited
SAP People Systems and MI Manager
Hays Specialist Recruitment Limited Manchester, Lancashire
People Systems & MI Manager 100% Remote Up to £50,000 + Bonus We're partnering with a national technology consultancy that delivers tailored solutions to the Construction and Property sector. They're now looking to expand their internal People Systems Team with a People Systems & MI professional to support and enhance their HR technology landscape. The Role In this role, you'll be responsible for the day-to-day operation, administration, and optimisation of the organisation's SAP SuccessFactors platform across multiple modules. You'll also play a key role in: Supporting the ongoing maintenance and administration of SuccessFactors Assisting with system updates, upgrades, testing, and new releases Supporting and improving other people-related systems and business tools Producing and contributing MI, analytics, and reporting for senior stakeholders across the business About You This role would suit someone who has: Strong hands-on experience using and administering SAP SuccessFactors Experience working with people data, analytics, and MI reporting Confidence supporting system enhancements, updates, and testing cycles Excellent stakeholder communication skills Exposure to SAP Datasphere and/or SAP Analytics Cloud would be highly advantageous, though not essential. What's on Offer Basic salary of up to £50,000 Company performance bonus Matched pension contributions up to 6% 24 days annual leave plus bank holidays Professional training stipend 100% remote working If you're looking for a fully remote role where you can develop your SuccessFactors expertise while influencing people systems and reporting at scale, this could be an excellent opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2026
Full time
People Systems & MI Manager 100% Remote Up to £50,000 + Bonus We're partnering with a national technology consultancy that delivers tailored solutions to the Construction and Property sector. They're now looking to expand their internal People Systems Team with a People Systems & MI professional to support and enhance their HR technology landscape. The Role In this role, you'll be responsible for the day-to-day operation, administration, and optimisation of the organisation's SAP SuccessFactors platform across multiple modules. You'll also play a key role in: Supporting the ongoing maintenance and administration of SuccessFactors Assisting with system updates, upgrades, testing, and new releases Supporting and improving other people-related systems and business tools Producing and contributing MI, analytics, and reporting for senior stakeholders across the business About You This role would suit someone who has: Strong hands-on experience using and administering SAP SuccessFactors Experience working with people data, analytics, and MI reporting Confidence supporting system enhancements, updates, and testing cycles Excellent stakeholder communication skills Exposure to SAP Datasphere and/or SAP Analytics Cloud would be highly advantageous, though not essential. What's on Offer Basic salary of up to £50,000 Company performance bonus Matched pension contributions up to 6% 24 days annual leave plus bank holidays Professional training stipend 100% remote working If you're looking for a fully remote role where you can develop your SuccessFactors expertise while influencing people systems and reporting at scale, this could be an excellent opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Rendall and Rittner
Heat Network Administrator
Rendall and Rittner
HEAT NETWORK COORDINATOR Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you'll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation's readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You'll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You'll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews You'll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. There is a requirement within during the probationary period for weekly attendance to the London office. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
May 20, 2026
Full time
HEAT NETWORK COORDINATOR Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you'll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation's readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You'll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You'll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews You'll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. There is a requirement within during the probationary period for weekly attendance to the London office. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Randstad Construction & Property
Property Manager
Randstad Construction & Property Woolston, Warrington
Property Manager Block Property Manager (Remote/Hybrid Working) - Leading Block Managemnet Company Are you looking for a career in Property or are already an establish property professional? Do you have excellent customer service and organisational skills? Are you looking for a leading employer that can offer you structured training and a long term career in the Property sector? Our leading Property Management client are seeking a motivated and customer focused candidate they can train or develop to become a successful Block Property Manager on a permanent basis. Working with an established and structured business with Private residential developments in the area, you will help play a key role by managing property portfolio in and around the Warrington, Manchester and surrounding area's to ensure that customers get value for money and excellent customer support. My client offers: Structured training and support / paid qualifications and support (TPI) Excellent working environment with structured development and progression Market leading company benefits from day one Secure company with structured processes and procedures to help make you successful Salary neg depending on experience + 25 days holiday + bank holidays + birthday leave + bonus Monday to Friday 9am - 5:30pm (37.5 hours) Hybrid/Remote working Main duties of a Property manager include (training provided): Manage portfolio in accordance with regulations Dealing with client enquiries both via phone and email and taking the appropriate actions Attending client meetings and site visits Overseeing contractors performance and any maintenance issues Preparing and monitoring service charge budgets Overseeing building compliance management Working with internal departments to ensure your building remain clean, save and pleasant for residents Experience Needed: Keen to build a career in Property Property Manager experience (desirable) Customer focused and approachable Organised and good time management skills Keen to learn, develop and progress a career Local to Warrington or within commutable distance Driver / Car (expenses paid) For more details on this exciting opportunity, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 20, 2026
Full time
Property Manager Block Property Manager (Remote/Hybrid Working) - Leading Block Managemnet Company Are you looking for a career in Property or are already an establish property professional? Do you have excellent customer service and organisational skills? Are you looking for a leading employer that can offer you structured training and a long term career in the Property sector? Our leading Property Management client are seeking a motivated and customer focused candidate they can train or develop to become a successful Block Property Manager on a permanent basis. Working with an established and structured business with Private residential developments in the area, you will help play a key role by managing property portfolio in and around the Warrington, Manchester and surrounding area's to ensure that customers get value for money and excellent customer support. My client offers: Structured training and support / paid qualifications and support (TPI) Excellent working environment with structured development and progression Market leading company benefits from day one Secure company with structured processes and procedures to help make you successful Salary neg depending on experience + 25 days holiday + bank holidays + birthday leave + bonus Monday to Friday 9am - 5:30pm (37.5 hours) Hybrid/Remote working Main duties of a Property manager include (training provided): Manage portfolio in accordance with regulations Dealing with client enquiries both via phone and email and taking the appropriate actions Attending client meetings and site visits Overseeing contractors performance and any maintenance issues Preparing and monitoring service charge budgets Overseeing building compliance management Working with internal departments to ensure your building remain clean, save and pleasant for residents Experience Needed: Keen to build a career in Property Property Manager experience (desirable) Customer focused and approachable Organised and good time management skills Keen to learn, develop and progress a career Local to Warrington or within commutable distance Driver / Car (expenses paid) For more details on this exciting opportunity, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Hays
Customer Services Lead (Private Rental/Residential)
Hays
Resident Services Lead (Private Rental/Residential) - NW London - £50,000 + package We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication• Act as a first point of contact for resident enquiries across phone, email and digital platforms.• Provide clear and timely responses, making sure queries are followed through to resolution.• Log and manage enquiries and service requests within property management or CRM systems. Complaints Management• Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures.• Maintain accurate records.• Escalate more complex or sensitive issues where needed.• Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination• Coordinate resident service requests with property managers and contractors.• Support the management of maintenance requests and operational service queries.• Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently.• Maintain accurate records of resident communications and service requests. Resident Experience• Support the delivery of a consistent and positive resident experience across the portfolio.• Assist with resident engagement initiatives and community activities where required• Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration• Use operational systems to track enquiries, complaints and service requests.• Keep resident information and service records are accurate and up to date.• Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have:• Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration.• Experience handling resident or customer enquiries and complaints, including investigation and resolution.• Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 20, 2026
Full time
Resident Services Lead (Private Rental/Residential) - NW London - £50,000 + package We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication• Act as a first point of contact for resident enquiries across phone, email and digital platforms.• Provide clear and timely responses, making sure queries are followed through to resolution.• Log and manage enquiries and service requests within property management or CRM systems. Complaints Management• Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures.• Maintain accurate records.• Escalate more complex or sensitive issues where needed.• Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination• Coordinate resident service requests with property managers and contractors.• Support the management of maintenance requests and operational service queries.• Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently.• Maintain accurate records of resident communications and service requests. Resident Experience• Support the delivery of a consistent and positive resident experience across the portfolio.• Assist with resident engagement initiatives and community activities where required• Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration• Use operational systems to track enquiries, complaints and service requests.• Keep resident information and service records are accurate and up to date.• Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have:• Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration.• Experience handling resident or customer enquiries and complaints, including investigation and resolution.• Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
CBSbutler Holdings Limited trading as CBSbutler
Senior Administrator
CBSbutler Holdings Limited trading as CBSbutler
We are looking for a highly organised and proactive Business Support Administrator to join our client's Operations team in their Oxford Office. This is an onsite role and varied in nature. You will play a key part in ensuring the smooth running of administration, client onboarding, facilities coordination, and front-of-house client experience. You will be the first point of contact for many clients, visitors, and colleagues, delivering a professional and welcoming experience while supporting business operations across multiple offices. This role also offers genuine career progression opportunities. As the business continues to grow, there will be the opportunity for the successful candidate to develop into a Regional Leader/ Supervisor, taking on additional responsibility for supporting and coordinating administrative operations across multiple offices. Key Responsibilities include: Provide administrative support to Managers and Directors across the business Assist with monthly finance processes Maintain accurate electronic and paper filing systems Coordinate scanning, archiving, and document storage procedures Manage travel and courier arrangements Book meeting rooms for staff and client use Support the onboarding of new clients including the preparation of letters Completing compliance checks Support property maintenance activities across office locations Coordinate repairs, maintenance schedules, and supplier visits Assist with health and safety matters Help organise internal and external events Manage deliveries, facilities logs, and supplier coordination Deliver a professional and welcoming front-of-house experience including meeting room co-ordination Answer and transfer incoming calls About You: You will have had previous experience in an administrative, business or office support, or team secretary role Strong organisational, customer focused and time management skills Excellent verbal and written communication skills with a friendly, approachable style Advanced IT skills Strong attention to detail and ability to maintain confidentiality Experience working within a corporate setting Knowledge of CCH Central Software or similar systems In exchange you can expect to work for a standout employer who has an ambitious growth plan. This is an excellent opportunity to join a collaborative and supportive team in a role that offers variety, responsibility, and the chance to make a real impact on the day-to-day success of the business.
May 20, 2026
Full time
We are looking for a highly organised and proactive Business Support Administrator to join our client's Operations team in their Oxford Office. This is an onsite role and varied in nature. You will play a key part in ensuring the smooth running of administration, client onboarding, facilities coordination, and front-of-house client experience. You will be the first point of contact for many clients, visitors, and colleagues, delivering a professional and welcoming experience while supporting business operations across multiple offices. This role also offers genuine career progression opportunities. As the business continues to grow, there will be the opportunity for the successful candidate to develop into a Regional Leader/ Supervisor, taking on additional responsibility for supporting and coordinating administrative operations across multiple offices. Key Responsibilities include: Provide administrative support to Managers and Directors across the business Assist with monthly finance processes Maintain accurate electronic and paper filing systems Coordinate scanning, archiving, and document storage procedures Manage travel and courier arrangements Book meeting rooms for staff and client use Support the onboarding of new clients including the preparation of letters Completing compliance checks Support property maintenance activities across office locations Coordinate repairs, maintenance schedules, and supplier visits Assist with health and safety matters Help organise internal and external events Manage deliveries, facilities logs, and supplier coordination Deliver a professional and welcoming front-of-house experience including meeting room co-ordination Answer and transfer incoming calls About You: You will have had previous experience in an administrative, business or office support, or team secretary role Strong organisational, customer focused and time management skills Excellent verbal and written communication skills with a friendly, approachable style Advanced IT skills Strong attention to detail and ability to maintain confidentiality Experience working within a corporate setting Knowledge of CCH Central Software or similar systems In exchange you can expect to work for a standout employer who has an ambitious growth plan. This is an excellent opportunity to join a collaborative and supportive team in a role that offers variety, responsibility, and the chance to make a real impact on the day-to-day success of the business.
Dove & Hawk
Night Resident Experience Assistant
Dove & Hawk
Night Resident Experience Assistant - Birmingham - £30,000 per annum My client, a globally established and leading Real Estate Agency, are currently seeking a Night Resident Experience Assistant to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.You will be providing support to the onsite property management services team in the delivery of a high-quality service for the benefit of clients and tenants. You will ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage residents to create a sense of community within the building. Ensure the safety and security of the development is at the forefront of your mind and all issues are dealt with swiftly and in a professional manner. Key Responsibilities Welcoming residents to the scheme whilst providing first-class customer service at all times Ensuring the front desk is manned at all times and is presented to a high standard Monitoring the resident services email inbox and actioning requests and enquiries as required Creating a community feel through communication, events and innovations To act as the first point of call for residents to report maintenance issues Ensuring up-to-date resident communication via various channels including social media Co-ordinating all contractor appointments and logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all times Ensuring all leasing trackers are up to date showing apartment availability, number of viewings etc Meet and greet with new tenants; providing Familiarisation tours and new tenancy information where require Completing full check-in and check-out reports Complete regular building walks to ensure there are no Health and Safety issues evident or any security concerns. Highlighting any issues to your Line Manager and taking the appropriate action at the time. Undertake relevant compliance checks as required by the Resident Services Manager such as apartment water flushing, fire doors check etc Completing any special projects as required Completing any special projects assigned by the reporting Manager Security SIA licence will be required Sills and Experience required: Strong interpersonal skills Proactive and dynamic taking ownership of all core duties Accuracy and attention to detail Excellent communication skills displaying sensitivity to and understanding of residents' needs Ability to handle multiple tasks Competent in using, Word and Outlook Flexible and cooperative at all times, working as a member of a Team Understanding the importance of achieving deadlines and ensuring quality output Use initiative and take responsibility for providing solutions To ensure confidentiality and security of all business, client and customer documentation/information Well-groomed and of smart appearance Dynamic approach, problem-solving, well organized and ability to work well under pressure Working Hours: 4 days on, 4 days off - 7am to 7pm Salary: £30,000 per annumFor more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
May 20, 2026
Full time
Night Resident Experience Assistant - Birmingham - £30,000 per annum My client, a globally established and leading Real Estate Agency, are currently seeking a Night Resident Experience Assistant to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.You will be providing support to the onsite property management services team in the delivery of a high-quality service for the benefit of clients and tenants. You will ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage residents to create a sense of community within the building. Ensure the safety and security of the development is at the forefront of your mind and all issues are dealt with swiftly and in a professional manner. Key Responsibilities Welcoming residents to the scheme whilst providing first-class customer service at all times Ensuring the front desk is manned at all times and is presented to a high standard Monitoring the resident services email inbox and actioning requests and enquiries as required Creating a community feel through communication, events and innovations To act as the first point of call for residents to report maintenance issues Ensuring up-to-date resident communication via various channels including social media Co-ordinating all contractor appointments and logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all times Ensuring all leasing trackers are up to date showing apartment availability, number of viewings etc Meet and greet with new tenants; providing Familiarisation tours and new tenancy information where require Completing full check-in and check-out reports Complete regular building walks to ensure there are no Health and Safety issues evident or any security concerns. Highlighting any issues to your Line Manager and taking the appropriate action at the time. Undertake relevant compliance checks as required by the Resident Services Manager such as apartment water flushing, fire doors check etc Completing any special projects as required Completing any special projects assigned by the reporting Manager Security SIA licence will be required Sills and Experience required: Strong interpersonal skills Proactive and dynamic taking ownership of all core duties Accuracy and attention to detail Excellent communication skills displaying sensitivity to and understanding of residents' needs Ability to handle multiple tasks Competent in using, Word and Outlook Flexible and cooperative at all times, working as a member of a Team Understanding the importance of achieving deadlines and ensuring quality output Use initiative and take responsibility for providing solutions To ensure confidentiality and security of all business, client and customer documentation/information Well-groomed and of smart appearance Dynamic approach, problem-solving, well organized and ability to work well under pressure Working Hours: 4 days on, 4 days off - 7am to 7pm Salary: £30,000 per annumFor more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
CATCH 22
Facilities Manager
CATCH 22 City, Edinburgh
Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for portfolio of commercial properties (currently 4 but will increase) across Scotland. This exciting opportunity involves overseeing the soft and hard services of a multi let commercial buildings, retail centres and industrial estates playing a pivotal role in shaping their success. The client is open to a range of candidates from to Assistant Facilities Managers looking for that next step up to experienced Facilities Managers seeking a new challenge. The ideal candidate will live near Edinburgh and be flexible to travel across to Glasgow, Aberdeen & Dundee. Role Responsibilities: Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc Undertaking site visits, manage the delivery of the maintenance program obtaining competitive quotes for works where necessary. Attend monthly review meetings, reporting on finings and updating management systems Management of service charge budgets and client relationships Ensure that all PPM is forecasted, planned, and implemented by the service providers Carry out risk assessment and manage health & safety compliance. Ideal Candidate Profile: A professional Facilities / Property individual, with experience in leading and site management Ability to travel across Edinburgh and Glasgow with daily and weekly site visits, some overnight may be required. A minimum of IOSH Managing Safely certified. Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy. A FM recognised qualification (or similar) Excellent planning and organisational skills Excellent verbal, written communication, and presentation skills Ability to manage own workload and work on own initiative. Role Package: Permanent Contract Salary varies depending on experience circa £40,000 37.5 Hour contract Flexible starting hours Mon - Fri. 25 days holiday + BH If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply.
May 20, 2026
Full time
Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for portfolio of commercial properties (currently 4 but will increase) across Scotland. This exciting opportunity involves overseeing the soft and hard services of a multi let commercial buildings, retail centres and industrial estates playing a pivotal role in shaping their success. The client is open to a range of candidates from to Assistant Facilities Managers looking for that next step up to experienced Facilities Managers seeking a new challenge. The ideal candidate will live near Edinburgh and be flexible to travel across to Glasgow, Aberdeen & Dundee. Role Responsibilities: Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc Undertaking site visits, manage the delivery of the maintenance program obtaining competitive quotes for works where necessary. Attend monthly review meetings, reporting on finings and updating management systems Management of service charge budgets and client relationships Ensure that all PPM is forecasted, planned, and implemented by the service providers Carry out risk assessment and manage health & safety compliance. Ideal Candidate Profile: A professional Facilities / Property individual, with experience in leading and site management Ability to travel across Edinburgh and Glasgow with daily and weekly site visits, some overnight may be required. A minimum of IOSH Managing Safely certified. Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy. A FM recognised qualification (or similar) Excellent planning and organisational skills Excellent verbal, written communication, and presentation skills Ability to manage own workload and work on own initiative. Role Package: Permanent Contract Salary varies depending on experience circa £40,000 37.5 Hour contract Flexible starting hours Mon - Fri. 25 days holiday + BH If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply.

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