A Group Health & Safety Manager to join a leading logistics business overseeing a large UK wide portfolio. The role covers warehousing (15 sites), transport, and support functions. The role exists to protect the business, its people, and its leadership by ensuring robust, practical compliance with Health & Safety legislation while embedding a strong, visible safety culture across all sites. This role will lead the development, governance, and continuous improvement of Health & Safety strategy across a multi-site operation, ensuring that safety is an integral part of how the business operates day to day. The role will work closely with operational leaders to ensure accountability for safety sits with management at site level, not solely with the H&S function. This is a hybrid role, you will ideally be Midlands based and required to travel to sites across the UK required Key Responsibilities As the Group Head of Health, Safety, and Environment (HSE), you will lead and oversee the development, implementation, and management of safety strategies across a multi-site property portfolio of distribution centres. You will ensure a robust safety culture and compliance with all regulatory requirements, protecting both facilities and personnel. Additionally, you will be responsible for the safety of drivers and operational staff while on the road, promoting best practices in road safety and transportation risk management. This role requires proactive leadership, strategic planning, and hands-on oversight to drive continuous improvement in HSE performance across the organization. Oversee a small team of H&S Manager's Provide regular reporting and updates to board level Develop and maintain the Group Health & Safety strategy aligned to business objectives. Lead the Group's approach to regulatory inspections, investigations, and enforcement actions. Ensure full compliance with; Health & Safety at Work Act, CDM Regulations (where applicable), RIDDOR, COSHH, PUWER and LOLER Establish and maintain a clear, consistent Health & Safety management system across all sites. Support and coach General Managers to take ownership of Health & Safety. Ensure appropriate Health & Safety training is in place for all employees, contractors, and agency staff. Oversee induction, refresher, and role-specific safety training programmes. Oversee risk management relating to, Vehicle movements and yard safety, Manual handling and MHE, Working at height, Contractor and agency worker safety Essential Experience Must have Senior Health & Safety leadership experience within logistics, warehousing, or manufacturing. Experience managing H&S across a large multi-site portfolio Road / Transport safety overseeing a large fleet Able to write and implement new strategy, processes and be influential at all levels from board level to shopfloor. Chartered Member of IOSH (CMIOSH) or working towards - highly desirable NEBOSH Diploma (desirable) / NEBOSH General Certificate (essential) Strong working knowledge of UK Health & Safety legislation Salary / Package £ Car / Car Allowance 25 days holiday Company pension Private health insurance Flexible / Hybrid working Bonus scheme (up to 20%) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 18, 2026
Full time
A Group Health & Safety Manager to join a leading logistics business overseeing a large UK wide portfolio. The role covers warehousing (15 sites), transport, and support functions. The role exists to protect the business, its people, and its leadership by ensuring robust, practical compliance with Health & Safety legislation while embedding a strong, visible safety culture across all sites. This role will lead the development, governance, and continuous improvement of Health & Safety strategy across a multi-site operation, ensuring that safety is an integral part of how the business operates day to day. The role will work closely with operational leaders to ensure accountability for safety sits with management at site level, not solely with the H&S function. This is a hybrid role, you will ideally be Midlands based and required to travel to sites across the UK required Key Responsibilities As the Group Head of Health, Safety, and Environment (HSE), you will lead and oversee the development, implementation, and management of safety strategies across a multi-site property portfolio of distribution centres. You will ensure a robust safety culture and compliance with all regulatory requirements, protecting both facilities and personnel. Additionally, you will be responsible for the safety of drivers and operational staff while on the road, promoting best practices in road safety and transportation risk management. This role requires proactive leadership, strategic planning, and hands-on oversight to drive continuous improvement in HSE performance across the organization. Oversee a small team of H&S Manager's Provide regular reporting and updates to board level Develop and maintain the Group Health & Safety strategy aligned to business objectives. Lead the Group's approach to regulatory inspections, investigations, and enforcement actions. Ensure full compliance with; Health & Safety at Work Act, CDM Regulations (where applicable), RIDDOR, COSHH, PUWER and LOLER Establish and maintain a clear, consistent Health & Safety management system across all sites. Support and coach General Managers to take ownership of Health & Safety. Ensure appropriate Health & Safety training is in place for all employees, contractors, and agency staff. Oversee induction, refresher, and role-specific safety training programmes. Oversee risk management relating to, Vehicle movements and yard safety, Manual handling and MHE, Working at height, Contractor and agency worker safety Essential Experience Must have Senior Health & Safety leadership experience within logistics, warehousing, or manufacturing. Experience managing H&S across a large multi-site portfolio Road / Transport safety overseeing a large fleet Able to write and implement new strategy, processes and be influential at all levels from board level to shopfloor. Chartered Member of IOSH (CMIOSH) or working towards - highly desirable NEBOSH Diploma (desirable) / NEBOSH General Certificate (essential) Strong working knowledge of UK Health & Safety legislation Salary / Package £ Car / Car Allowance 25 days holiday Company pension Private health insurance Flexible / Hybrid working Bonus scheme (up to 20%) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Be the difference. Shape services. Transform communities. At T&D, we're not just managing homes, we're building sustainable communities, driving tenancy sustainment, and putting customers at the heart of everything we do. Our mission is clear: reduce homelessness, minimise avoidable turnover, and deliver safe, secure, and affordable homes where people can thrive. We're now looking for an ambitious and driven Senior Housing Manager to play a pivotal leadership role in shaping and delivering high-performing, customer-focused housing services. This is a key leadership position, working closely with the Head of Housing and across the wider organisation to drive service excellence, regulatory compliance, and continuous improvement. You'll lead from the front, embedding a strong culture of accountability, customer insight, and performance whilst ensuring our services are proactive, resilient, and aligned to the evolving social housing landscape. A critical part of this role will be taking ownership of our Customer Retention Plan (CRP)- a key, organisation-wide priority. You will lead on its development, delivery, and continuous improvement, ensuring a clear focus on reducing avoidable turnover, strengthening tenancy management, and embedding retention-focused thinking across all service areas. What you'll be doing Lead high-quality, end-to-end housing management services across all customer touchpoints, championing early intervention and customer retention, alongside a firm and decisive approach to tackling tenancy breaches where required Take strategic ownership of the Customer Retention Plan (CRP), driving delivery across the organisation to reduce avoidable turnover and improve long-term tenancy outcomes Embed a proactive, data-informed approach to identifying at-risk tenancies, ensuring timely and effective interventions Drive a culture where enforcement is proportionate and a last resort, with a strong focus on prevention, engagement, and positive outcomes for customers Provide visible, values-led leadership across Housing Services, working collaboratively with Repairs, Assets, Compliance, Health and Safety Tenancy Sustainment, and Customer Engagement teams Ensure full compliance with the Consumer Standards, particularly directly the Tenant Standard, proactively leading service improvements in line with regulatory expectations Use customer insight, feedback, and scrutiny to shape and continuously improve the housing service, ensuring the customer voice is embedded in decision-making Lead on housing performance management Build and maintain operational partnerships with Local Authorities, Police, support organisations & other key stakeholders Lead on policy development and service design, ensuring our approach reflects best practice and sector innovation Drive effective change and project delivery, ensuring services remain agile, efficient, and fit for the future Support delivery of voids and lettings performance, minimising rent loss Lead, inspire, and develop a high-performing team - creating a culture of ownership, accountability, and continuous learning Ensure strong financial oversight, delivering value for money while maintaining high-quality service delivery Represent the organisation at a senior level, including in formal settings where required What we're looking for A strong track record of senior leadership within social housing, with extensive experience across tenancy and housing management in mostly a General Needs environment In-depth knowledge of housing legislation, regulation, and the evolving consumer regulation framework Minimum Level 4 CIH Proven ability to lead a high-performing team, including remote and operational staff, driving both performance and engagement A confident decision-maker who can act with authority and integrity - balancing customer focus with accountability and risk management Experience of delivering service transformation, policy development, and measurable service improvements Experience of leading or contributing to customer retention, tenancy sustainment, or turnover reduction strategies at scale Strong stakeholder management skills, with the ability to influence at all levels and build effective partnerships A passion for delivering outstanding customer outcomes and creating sustainable communities If you're ready to lead with purpose, own a critical strategic priority, and make a lasting impact in reducing tenancy turnover. We want to hear from you
May 18, 2026
Full time
Be the difference. Shape services. Transform communities. At T&D, we're not just managing homes, we're building sustainable communities, driving tenancy sustainment, and putting customers at the heart of everything we do. Our mission is clear: reduce homelessness, minimise avoidable turnover, and deliver safe, secure, and affordable homes where people can thrive. We're now looking for an ambitious and driven Senior Housing Manager to play a pivotal leadership role in shaping and delivering high-performing, customer-focused housing services. This is a key leadership position, working closely with the Head of Housing and across the wider organisation to drive service excellence, regulatory compliance, and continuous improvement. You'll lead from the front, embedding a strong culture of accountability, customer insight, and performance whilst ensuring our services are proactive, resilient, and aligned to the evolving social housing landscape. A critical part of this role will be taking ownership of our Customer Retention Plan (CRP)- a key, organisation-wide priority. You will lead on its development, delivery, and continuous improvement, ensuring a clear focus on reducing avoidable turnover, strengthening tenancy management, and embedding retention-focused thinking across all service areas. What you'll be doing Lead high-quality, end-to-end housing management services across all customer touchpoints, championing early intervention and customer retention, alongside a firm and decisive approach to tackling tenancy breaches where required Take strategic ownership of the Customer Retention Plan (CRP), driving delivery across the organisation to reduce avoidable turnover and improve long-term tenancy outcomes Embed a proactive, data-informed approach to identifying at-risk tenancies, ensuring timely and effective interventions Drive a culture where enforcement is proportionate and a last resort, with a strong focus on prevention, engagement, and positive outcomes for customers Provide visible, values-led leadership across Housing Services, working collaboratively with Repairs, Assets, Compliance, Health and Safety Tenancy Sustainment, and Customer Engagement teams Ensure full compliance with the Consumer Standards, particularly directly the Tenant Standard, proactively leading service improvements in line with regulatory expectations Use customer insight, feedback, and scrutiny to shape and continuously improve the housing service, ensuring the customer voice is embedded in decision-making Lead on housing performance management Build and maintain operational partnerships with Local Authorities, Police, support organisations & other key stakeholders Lead on policy development and service design, ensuring our approach reflects best practice and sector innovation Drive effective change and project delivery, ensuring services remain agile, efficient, and fit for the future Support delivery of voids and lettings performance, minimising rent loss Lead, inspire, and develop a high-performing team - creating a culture of ownership, accountability, and continuous learning Ensure strong financial oversight, delivering value for money while maintaining high-quality service delivery Represent the organisation at a senior level, including in formal settings where required What we're looking for A strong track record of senior leadership within social housing, with extensive experience across tenancy and housing management in mostly a General Needs environment In-depth knowledge of housing legislation, regulation, and the evolving consumer regulation framework Minimum Level 4 CIH Proven ability to lead a high-performing team, including remote and operational staff, driving both performance and engagement A confident decision-maker who can act with authority and integrity - balancing customer focus with accountability and risk management Experience of delivering service transformation, policy development, and measurable service improvements Experience of leading or contributing to customer retention, tenancy sustainment, or turnover reduction strategies at scale Strong stakeholder management skills, with the ability to influence at all levels and build effective partnerships A passion for delivering outstanding customer outcomes and creating sustainable communities If you're ready to lead with purpose, own a critical strategic priority, and make a lasting impact in reducing tenancy turnover. We want to hear from you
Job Title: Tenancy Enforcement Officer Tenancy Enforcement Officer (PO23) Department: Housing Division: Housing Needs Reports to: Team Manager Tenancy rights, advice and enforcement (PO5) Responsible for: Tasking (and mentoring) trainees, apprentices and housing assistants Lambeth is delivering an ambitious transformation of its Housing Needs Directorate, aligned to the Council Tenancy Enforcement Officer wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home. This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives. The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by: high-quality casework and tenancy management stronger property standards and compliance improved supply and sustainable housing outcomes a stable, skilled and confident workforce a culture of learning, reflection and continuous improvement Psychologically Informed Environments (PIE) fairness, kindness, respect, integrity and accountability We are building a professionalised workforce, with clear expectations at every level, structured development pathways, and a shared competency and behavioural framework. Staff may be deployed flexibly across the directorate in response to operational pressures, and skills are designed to be transferable, with depth of knowledge increasing by level and supported through training, supervision and CPD. All roles require the ability to: work directly with residents through face-to-face interviews, home visits, property inspections, and community-based work manage telephone and digital contact with professionalism and empathy apply trauma-informed practice and PIE principles work safely and respectfully in residents homes and community settings Equality, diversity and inclusion are core to the culture and practice of the Housing Needs service. Every role in the directorate carries a responsibility to promote fairness, eliminate discrimination and ensure that our decisions, behaviours, services and outcomes reflect the diverse needs of Lambeths communities. We are committed to creating a respectful, inclusive and psychologically safe working environment in which staff feel valued, supported and able to thrive, and where residents are treated with dignity, empathy and professionalism. Expectations are calibrated to each level of leadership and influence, with senior leaders setting the strategic tone, managers 11/3/26 LR Tenancy Enforcement Officer (PO2) embedding inclusive practice in teams, and frontline officers demonstrating these values in every interaction with residents and colleagues. Role Purpose The Tenancy Rights Enforcement Officer is a specialist practitioner responsible for delivering high-quality statutory enforcement under the Renters
May 17, 2026
Contractor
Job Title: Tenancy Enforcement Officer Tenancy Enforcement Officer (PO23) Department: Housing Division: Housing Needs Reports to: Team Manager Tenancy rights, advice and enforcement (PO5) Responsible for: Tasking (and mentoring) trainees, apprentices and housing assistants Lambeth is delivering an ambitious transformation of its Housing Needs Directorate, aligned to the Council Tenancy Enforcement Officer wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home. This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives. The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by: high-quality casework and tenancy management stronger property standards and compliance improved supply and sustainable housing outcomes a stable, skilled and confident workforce a culture of learning, reflection and continuous improvement Psychologically Informed Environments (PIE) fairness, kindness, respect, integrity and accountability We are building a professionalised workforce, with clear expectations at every level, structured development pathways, and a shared competency and behavioural framework. Staff may be deployed flexibly across the directorate in response to operational pressures, and skills are designed to be transferable, with depth of knowledge increasing by level and supported through training, supervision and CPD. All roles require the ability to: work directly with residents through face-to-face interviews, home visits, property inspections, and community-based work manage telephone and digital contact with professionalism and empathy apply trauma-informed practice and PIE principles work safely and respectfully in residents homes and community settings Equality, diversity and inclusion are core to the culture and practice of the Housing Needs service. Every role in the directorate carries a responsibility to promote fairness, eliminate discrimination and ensure that our decisions, behaviours, services and outcomes reflect the diverse needs of Lambeths communities. We are committed to creating a respectful, inclusive and psychologically safe working environment in which staff feel valued, supported and able to thrive, and where residents are treated with dignity, empathy and professionalism. Expectations are calibrated to each level of leadership and influence, with senior leaders setting the strategic tone, managers 11/3/26 LR Tenancy Enforcement Officer (PO2) embedding inclusive practice in teams, and frontline officers demonstrating these values in every interaction with residents and colleagues. Role Purpose The Tenancy Rights Enforcement Officer is a specialist practitioner responsible for delivering high-quality statutory enforcement under the Renters
We are excited to be recruiting for an experienced Senior Account Manager to join a fast-growing business within the consumer products sector. This is a brilliant opportunity for someone who thrives in a hands-on, commercially driven environment and enjoys building strong relationships with major retail customers while keeping a close eye on delivery, forecasting and service quality. This is not a traditional role. Our client needs someone who is fully immersed in the detail, highly responsive, and able to work at pace with demanding customers who expect quick turnaround and a consistently high level of service. If you are someone who can balance commercial thinking with strong organisation, problem-solving and urgency, this could be an excellent next move. You will have held similar Senior Account Management roles in consumer, FMCG and own-label environments with a typical emphasise on buyer relationships, forecasting, cross-functional delivery and private label experience. Senior Account Manager Salary: £45,000 - £50,000 DOE Location: Outskirts of Redhill (must be a driver due to rural location) Benefits include: Onsite parking, Fuel card, Many retailer discounts to Gym/fitness wellbeing benefits (and more - lots more) via Zhoosh, Free financial advice, Cocktail Friday, 2 Social events a year with lots of team socials throughout the year. The Role The Senior Account Manager will take ownership of key strategic accounts, working closely with customers and internal teams to ensure expectations are met and often exceeded. The role will involve managing critical paths, forecasting, packaging and labelling requirements, testing and certifications, and making sure every detail is handled accurately and on time. Responsibilities: Manage key and strategic accounts with a strong commercial focus. Build and maintain trusted relationships with major customers and buyers. Understand each account in depth to anticipate needs and solve problems quickly. Attend customer meetings and represent the business with confidence. Work closely with internal teams to ensure orders are delivered accurately and on time. Oversee labelling, packaging, testing, certification and compliance requirements. Manage critical paths and ensure key dates are met. Lead forecasting and ensure account requirements are communicated clearly. Support and mentor the sales support team where required. Help drive service standards across a fast-paced, high-demand environment. Be open to occasional domestic and international travel. About You This is a highly visible position, so you will need to be confident representing the business professionally, building trusted relationships at senior level, and working collaboratively across functions including buying, design, NPD, logistics, QC, warehousing and finance. Proven experience in a Senior Account Manager, Key Account Manager or similar role. Strong background working with consumer products, FMCG, own-label or bespoke product ranges. Experience dealing directly with key retail buyers and managing complex accounts. Highly commercial with excellent forecasting and analytical skills. Strong Excel skills and confidence working with data and reports. Excellent communication skills and a professional, credible approach. Strong organisational ability and a calm, solutions-led mindset. Comfortable working in a fast-moving environment where responsiveness matters. Experience mentoring or supporting junior colleagues would be beneficial. Don't miss out on this opportunity - apply TODAY! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 17, 2026
Full time
We are excited to be recruiting for an experienced Senior Account Manager to join a fast-growing business within the consumer products sector. This is a brilliant opportunity for someone who thrives in a hands-on, commercially driven environment and enjoys building strong relationships with major retail customers while keeping a close eye on delivery, forecasting and service quality. This is not a traditional role. Our client needs someone who is fully immersed in the detail, highly responsive, and able to work at pace with demanding customers who expect quick turnaround and a consistently high level of service. If you are someone who can balance commercial thinking with strong organisation, problem-solving and urgency, this could be an excellent next move. You will have held similar Senior Account Management roles in consumer, FMCG and own-label environments with a typical emphasise on buyer relationships, forecasting, cross-functional delivery and private label experience. Senior Account Manager Salary: £45,000 - £50,000 DOE Location: Outskirts of Redhill (must be a driver due to rural location) Benefits include: Onsite parking, Fuel card, Many retailer discounts to Gym/fitness wellbeing benefits (and more - lots more) via Zhoosh, Free financial advice, Cocktail Friday, 2 Social events a year with lots of team socials throughout the year. The Role The Senior Account Manager will take ownership of key strategic accounts, working closely with customers and internal teams to ensure expectations are met and often exceeded. The role will involve managing critical paths, forecasting, packaging and labelling requirements, testing and certifications, and making sure every detail is handled accurately and on time. Responsibilities: Manage key and strategic accounts with a strong commercial focus. Build and maintain trusted relationships with major customers and buyers. Understand each account in depth to anticipate needs and solve problems quickly. Attend customer meetings and represent the business with confidence. Work closely with internal teams to ensure orders are delivered accurately and on time. Oversee labelling, packaging, testing, certification and compliance requirements. Manage critical paths and ensure key dates are met. Lead forecasting and ensure account requirements are communicated clearly. Support and mentor the sales support team where required. Help drive service standards across a fast-paced, high-demand environment. Be open to occasional domestic and international travel. About You This is a highly visible position, so you will need to be confident representing the business professionally, building trusted relationships at senior level, and working collaboratively across functions including buying, design, NPD, logistics, QC, warehousing and finance. Proven experience in a Senior Account Manager, Key Account Manager or similar role. Strong background working with consumer products, FMCG, own-label or bespoke product ranges. Experience dealing directly with key retail buyers and managing complex accounts. Highly commercial with excellent forecasting and analytical skills. Strong Excel skills and confidence working with data and reports. Excellent communication skills and a professional, credible approach. Strong organisational ability and a calm, solutions-led mindset. Comfortable working in a fast-moving environment where responsiveness matters. Experience mentoring or supporting junior colleagues would be beneficial. Don't miss out on this opportunity - apply TODAY! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Inspection Team Leader Job Purpose Inspection Team Leader Responsible for the day-to-day leadership and supervision of the inspection team working under licensing. The role focuses on ensuring high-quality property inspections across the private rented sector, supporting compliance with housing standards and licensing conditions, and improving the condition of rental properties. Main responsibilities Inspection Team Leader Team Leader and Supervision Inspection and Quality Assurance Stakeholder Engagement Service Accountabilities Inspection Team Leader Lead, manage, and support a team of inspection officers conducting property inspections under housing licensing schemes Allocate and prioritise workloads, ensuring timely and effective service delivery. Provide technical oversight and mentoring on housing standards, including HHSRS, preparing and issuing notices, and tenancy-related issues Oversee the quality and consistency of inspections and ensure the compliance with housing legislation and licensing conditions Review and approve inspection reports, ensuring accuracy and appropriate follow ups Undertake property inspections where necessary to assess compliance with licensing conditions, support enforcement action and ensure consistent application of housing standards across the team. Work with landlords, tenants agents and external partners to facilitate inspections and promote understanding of licensing responsibilities identify opportunities to improve inspection processes and data systems General information: Inspection Team Leader The post holder will be required to comply with organisation's policies and procedures. The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
May 17, 2026
Contractor
Inspection Team Leader Job Purpose Inspection Team Leader Responsible for the day-to-day leadership and supervision of the inspection team working under licensing. The role focuses on ensuring high-quality property inspections across the private rented sector, supporting compliance with housing standards and licensing conditions, and improving the condition of rental properties. Main responsibilities Inspection Team Leader Team Leader and Supervision Inspection and Quality Assurance Stakeholder Engagement Service Accountabilities Inspection Team Leader Lead, manage, and support a team of inspection officers conducting property inspections under housing licensing schemes Allocate and prioritise workloads, ensuring timely and effective service delivery. Provide technical oversight and mentoring on housing standards, including HHSRS, preparing and issuing notices, and tenancy-related issues Oversee the quality and consistency of inspections and ensure the compliance with housing legislation and licensing conditions Review and approve inspection reports, ensuring accuracy and appropriate follow ups Undertake property inspections where necessary to assess compliance with licensing conditions, support enforcement action and ensure consistent application of housing standards across the team. Work with landlords, tenants agents and external partners to facilitate inspections and promote understanding of licensing responsibilities identify opportunities to improve inspection processes and data systems General information: Inspection Team Leader The post holder will be required to comply with organisation's policies and procedures. The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
East Cambridgeshire District Council
Littleport, Cambridgeshire
Are you looking to lead on developer contributions and S106 agreements? East Cambridgeshire District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 4EE Salary: £33,699 £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at East Cambridgeshire District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
May 16, 2026
Full time
Are you looking to lead on developer contributions and S106 agreements? East Cambridgeshire District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 4EE Salary: £33,699 £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at East Cambridgeshire District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
Private Sector Housing Manager Essex Based Council 6-Month Interim Contract 550 Per Day Umbrella 2 Days Per Week Hybrid Working Arrangement Essex County Council are supporting an Essex-based Local Authority with the recruitment of an Interim Private Sector Housing Manager on an initial 6-month basis. This is an opportunity for an experienced Private Sector Housing professional to lead and shape the Council's Housing & Renters' Rights regulatory and enforcement functions. The successful candidate will oversee key service areas including: HMO Licensing Private Sector Housing Enforcement HHSRS inspections and enforcement activity Statutory compliance and service delivery Regulatory and operational performance management Working closely with the Head of Environmental Health & Licensing, you will provide leadership across the service, ensuring strong operational delivery while supporting wider corporate priorities around housing standards and resident outcomes. The Council are looking for someone who can bring: Strong working knowledge of private sector housing legislation Experience managing enforcement and licensing functions Excellent stakeholder engagement and communication skills The ability to balance robust enforcement with resident-focused service delivery Previous local authority management experience within Private Sector Housing This would suit an experienced interim manager looking to make an immediate impact within a supportive and forward-thinking local authority environment. To apply, please send your CV to (url removed) or call (phone number removed) for a confidential discussion. Alternatively, connect with Shaye on LinkedIn for more information on this opportunity and other interim roles across the Public Sector Housing market.
May 16, 2026
Contractor
Private Sector Housing Manager Essex Based Council 6-Month Interim Contract 550 Per Day Umbrella 2 Days Per Week Hybrid Working Arrangement Essex County Council are supporting an Essex-based Local Authority with the recruitment of an Interim Private Sector Housing Manager on an initial 6-month basis. This is an opportunity for an experienced Private Sector Housing professional to lead and shape the Council's Housing & Renters' Rights regulatory and enforcement functions. The successful candidate will oversee key service areas including: HMO Licensing Private Sector Housing Enforcement HHSRS inspections and enforcement activity Statutory compliance and service delivery Regulatory and operational performance management Working closely with the Head of Environmental Health & Licensing, you will provide leadership across the service, ensuring strong operational delivery while supporting wider corporate priorities around housing standards and resident outcomes. The Council are looking for someone who can bring: Strong working knowledge of private sector housing legislation Experience managing enforcement and licensing functions Excellent stakeholder engagement and communication skills The ability to balance robust enforcement with resident-focused service delivery Previous local authority management experience within Private Sector Housing This would suit an experienced interim manager looking to make an immediate impact within a supportive and forward-thinking local authority environment. To apply, please send your CV to (url removed) or call (phone number removed) for a confidential discussion. Alternatively, connect with Shaye on LinkedIn for more information on this opportunity and other interim roles across the Public Sector Housing market.
A North London Local Authority is seeking an experienced Environmental Health Manager for a 3-month contract paying £441 per day Umbrella (Inside IR35). This is an excellent opportunity for an accomplished housing or environmental health professional to step into a leadership role where your expertise will directly improve housing standards, support residents, and drive enforcement excellence across the borough. You will manage and support a team of PRS officers, ensuring a consistent, resident-focused service aligned with service standards and the council's PRS Charter. The role requires a proactive and solution-focused manager who can motivate teams, manage complex casework, and confidently lead on enforcement activity, legal proceedings, inspections, and operational performance. As the subject matter expert, you will provide guidance on all aspects of PRS legislation and enforcement, including property licensing, Housing Act compliance, environmental protection matters, and tenancy legislation. You will also play a key role in developing policies and procedures, improving reporting systems, maintaining accurate records, and ensuring public-facing information remains clear and compliant. To be successful, you will have previous experience within a Private Sector Housing or Residential Environmental Health team, alongside proven management or supervisory experience. You must have a strong understanding of relevant housing legislation, including the Housing Acts 1988 & 2004, Environmental Protection Act 1990, Renters' Rights Act 2025, and related enforcement powers. The ideal candidate will be confident managing prosecutions, financial penalties, tribunals, and complex investigations, while also demonstrating excellent communication, organisational, and stakeholder management skills. Strong IT literacy and experience using housing or licensing systems are essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 15, 2026
Contractor
A North London Local Authority is seeking an experienced Environmental Health Manager for a 3-month contract paying £441 per day Umbrella (Inside IR35). This is an excellent opportunity for an accomplished housing or environmental health professional to step into a leadership role where your expertise will directly improve housing standards, support residents, and drive enforcement excellence across the borough. You will manage and support a team of PRS officers, ensuring a consistent, resident-focused service aligned with service standards and the council's PRS Charter. The role requires a proactive and solution-focused manager who can motivate teams, manage complex casework, and confidently lead on enforcement activity, legal proceedings, inspections, and operational performance. As the subject matter expert, you will provide guidance on all aspects of PRS legislation and enforcement, including property licensing, Housing Act compliance, environmental protection matters, and tenancy legislation. You will also play a key role in developing policies and procedures, improving reporting systems, maintaining accurate records, and ensuring public-facing information remains clear and compliant. To be successful, you will have previous experience within a Private Sector Housing or Residential Environmental Health team, alongside proven management or supervisory experience. You must have a strong understanding of relevant housing legislation, including the Housing Acts 1988 & 2004, Environmental Protection Act 1990, Renters' Rights Act 2025, and related enforcement powers. The ideal candidate will be confident managing prosecutions, financial penalties, tribunals, and complex investigations, while also demonstrating excellent communication, organisational, and stakeholder management skills. Strong IT literacy and experience using housing or licensing systems are essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Your new company We are recruiting an experienced Tenancy Services Manager to lead and coordinate tenancy and housing management services within a large social housing organisation. This is a senior operational role requiring strong leadership, regulatory expertise and a clear focus on tenant satisfaction and service excellence. Your new role The Tenancy Services Manager will be responsible for the operational delivery, oversight and continuous improvement of tenancy services, ensuring full compliance with current housing regulation and consumer standards.Key responsibilities include: Leading the delivery of a high-quality, tenant-focused tenancy service Managing and developing a team of housing staff, embedding high standards and accountability Translating housing legislation, regulation and policy into effective operational practice Ensuring compliance with the Social Housing Regulation Act 2023 and Consumer Standards Overseeing tenancy management activity including ASB, tenancy enforcement, sustainment and complaints Monitoring service performance, KPIs and tenant satisfaction, implementing improvements where required Working collaboratively with internal teams (income, ASB, tenancy sustainment) and external partners including adult and children's social care Supporting emergency planning and responding to critical incidents where required Contributing to service development projects and deputising at senior level when needed What you'll need to succeed Proven mamillotegmental experience within local authority or registered provider housing services Strong working knowledge of social housing regulation, statutory responsibilities and consumer standards Experience leading and motivating multi-disciplinary teams A track record of delivering performance improvement and service compliance Strong written and verbal communication skills, able to engage with tenants, staff and senior stakeholders A tenant-centred, outcomes-focused approach A relevant housing qualification (e.g. CIH Level 5) or substantial equivalent experience Experience preparing for or working within regulatory inspections is desirable. What you'll get in return Senior, high-impact leadership opportunity Opportunity to stabilise and strengthen a key housing service Hybrid working model Initial short-term contract with immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2026
Seasonal
Your new company We are recruiting an experienced Tenancy Services Manager to lead and coordinate tenancy and housing management services within a large social housing organisation. This is a senior operational role requiring strong leadership, regulatory expertise and a clear focus on tenant satisfaction and service excellence. Your new role The Tenancy Services Manager will be responsible for the operational delivery, oversight and continuous improvement of tenancy services, ensuring full compliance with current housing regulation and consumer standards.Key responsibilities include: Leading the delivery of a high-quality, tenant-focused tenancy service Managing and developing a team of housing staff, embedding high standards and accountability Translating housing legislation, regulation and policy into effective operational practice Ensuring compliance with the Social Housing Regulation Act 2023 and Consumer Standards Overseeing tenancy management activity including ASB, tenancy enforcement, sustainment and complaints Monitoring service performance, KPIs and tenant satisfaction, implementing improvements where required Working collaboratively with internal teams (income, ASB, tenancy sustainment) and external partners including adult and children's social care Supporting emergency planning and responding to critical incidents where required Contributing to service development projects and deputising at senior level when needed What you'll need to succeed Proven mamillotegmental experience within local authority or registered provider housing services Strong working knowledge of social housing regulation, statutory responsibilities and consumer standards Experience leading and motivating multi-disciplinary teams A track record of delivering performance improvement and service compliance Strong written and verbal communication skills, able to engage with tenants, staff and senior stakeholders A tenant-centred, outcomes-focused approach A relevant housing qualification (e.g. CIH Level 5) or substantial equivalent experience Experience preparing for or working within regulatory inspections is desirable. What you'll get in return Senior, high-impact leadership opportunity Opportunity to stabilise and strengthen a key housing service Hybrid working model Initial short-term contract with immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Elmbridge who are looking to appoint a Housing Standards Manager for the 3 months ongoing, at the rate of 46.57 per hour umbrella Job responsibilities To lead, manage develop and deliver the Housing Standards Service within the borough, improving standards and ensuring compliance through regulation, advice, assistance and enforcement across a range of tenures. The role ensures that statutory standards duties are met. To ensure the organisation is effectively using its powers and duties to minimise the number of empty homes in the Borough, particularly long-term empty homes. To lead and manage the Housing Standards Team to deliver a high-quality service, providing coaching supervision and professional development opportunities to staff. To lead and manage the Housing Standards Team to deliver high-quality services through: Allocation of workloads, monitoring performance and quality assuring casework. Providing coaching, supervision and professional development to the team. 1. To be responsible for the development and operation of the organisations Housing Enforcement policy. 2. To be jointly responsible for development and operation of Housing Financial Assistance Policy with the Care & Repair Elmbridge Team Manager, with the post-holder having budgetary responsibility in relation to financial assistance provided outside of the Better Care Fund. 3. To ensure adequate handling of requests and complaints about poor housing conditions, response which includes: Overseeing HHSRS inspections and ensuring appropriate action for Category 1 and 2 hazards. Completing inspection reports and schedules of work and assessments of best courses of action in line with legislation, guidance and council's policies Managing enforcement activity including improvement notices, prohibition orders, civil penalties, rent repayment orders, and prosecutions. To liaise with the organisations Legal Service with regards to the taking of formal enforcement action, including representation the authority at tribunals or court where required. Ensuring licensing compliance for HMOs and other licensable properties. 4. To oversee administration theorganisation scheme of Financial Assistance including: The handling of enquiries and requests from potential applicants and their families, advocates or professionals about the availability of financial assistance and the processes involved. Responding to applications for assistance and undertaking initial assessments including means testing and undertaking of property inspections for the purposes of assessing works required, eligibility etc Completing schedules of work where appropriate and confirming grant decisions and securing best value in selection of contractor to undertake grant work and issuing & monitoring staged payments. 5. To oversee administration of Caravan Site Licensing for the Borough including the development and review of policy, the handling of enquiries and requests for licences, undertake inspections, issuing licences and monitoring of site licence conditions. 6. To manage and oversee the use and administration of the ICT systems used within the Housing Standards Team, including the project management of system upgrades and ensuring that the service and staff are making best use of the available technology. 7. To lead on the development, review and implementation of the organisations Empty Homes Strategy, working in collaboration with a range of stakeholders, with the objectives of making best use of the stock and reducing the number of long-term empty homes in the borough. 8. To monitor service performance and report outcomes to senior management. 9. To ensure accurate record keeping and sound data management 10. To ensure safe working practices including lone working, through the use of risk assessments and the adoption and use of appropriate measures to manage and control risk 11. To work collaboratively with internal teams and external agencies, to safeguard residents 12. To engage constructively with landlords, agents, householders and tenant to promote compliance 13. To respond to FOI requests, MP and Councillor enquiries regarding matters relevant to the work of the Housing Standards Team, to be responsible for leading on responding to complaints about the service under stage one of the council's complaints procedure and assisting with responses under stage two of the same or enquiries made by the Local Government Ombudsman and Social Care Ombudsman. 14. To lead on the promotion of home energy conservation and meeting the organisation obligations under the Home Energy Conservation Act, Minimum Energy Efficiency Standards regulations for residential properties and other legislation relating to energy performance, fuel poverty and carbon reduction. 15. To ensure, subject to any necessary approvals, that the organisation services adapt to reflect changes in the law - such as the Renters Rights Act 2025 and the Supported Housing Regulatory Oversight Act 2023 Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Elmbridge who are looking to appoint a Housing Standards Manager for the 3 months ongoing, at the rate of 46.57 per hour umbrella Job responsibilities To lead, manage develop and deliver the Housing Standards Service within the borough, improving standards and ensuring compliance through regulation, advice, assistance and enforcement across a range of tenures. The role ensures that statutory standards duties are met. To ensure the organisation is effectively using its powers and duties to minimise the number of empty homes in the Borough, particularly long-term empty homes. To lead and manage the Housing Standards Team to deliver a high-quality service, providing coaching supervision and professional development opportunities to staff. To lead and manage the Housing Standards Team to deliver high-quality services through: Allocation of workloads, monitoring performance and quality assuring casework. Providing coaching, supervision and professional development to the team. 1. To be responsible for the development and operation of the organisations Housing Enforcement policy. 2. To be jointly responsible for development and operation of Housing Financial Assistance Policy with the Care & Repair Elmbridge Team Manager, with the post-holder having budgetary responsibility in relation to financial assistance provided outside of the Better Care Fund. 3. To ensure adequate handling of requests and complaints about poor housing conditions, response which includes: Overseeing HHSRS inspections and ensuring appropriate action for Category 1 and 2 hazards. Completing inspection reports and schedules of work and assessments of best courses of action in line with legislation, guidance and council's policies Managing enforcement activity including improvement notices, prohibition orders, civil penalties, rent repayment orders, and prosecutions. To liaise with the organisations Legal Service with regards to the taking of formal enforcement action, including representation the authority at tribunals or court where required. Ensuring licensing compliance for HMOs and other licensable properties. 4. To oversee administration theorganisation scheme of Financial Assistance including: The handling of enquiries and requests from potential applicants and their families, advocates or professionals about the availability of financial assistance and the processes involved. Responding to applications for assistance and undertaking initial assessments including means testing and undertaking of property inspections for the purposes of assessing works required, eligibility etc Completing schedules of work where appropriate and confirming grant decisions and securing best value in selection of contractor to undertake grant work and issuing & monitoring staged payments. 5. To oversee administration of Caravan Site Licensing for the Borough including the development and review of policy, the handling of enquiries and requests for licences, undertake inspections, issuing licences and monitoring of site licence conditions. 6. To manage and oversee the use and administration of the ICT systems used within the Housing Standards Team, including the project management of system upgrades and ensuring that the service and staff are making best use of the available technology. 7. To lead on the development, review and implementation of the organisations Empty Homes Strategy, working in collaboration with a range of stakeholders, with the objectives of making best use of the stock and reducing the number of long-term empty homes in the borough. 8. To monitor service performance and report outcomes to senior management. 9. To ensure accurate record keeping and sound data management 10. To ensure safe working practices including lone working, through the use of risk assessments and the adoption and use of appropriate measures to manage and control risk 11. To work collaboratively with internal teams and external agencies, to safeguard residents 12. To engage constructively with landlords, agents, householders and tenant to promote compliance 13. To respond to FOI requests, MP and Councillor enquiries regarding matters relevant to the work of the Housing Standards Team, to be responsible for leading on responding to complaints about the service under stage one of the council's complaints procedure and assisting with responses under stage two of the same or enquiries made by the Local Government Ombudsman and Social Care Ombudsman. 14. To lead on the promotion of home energy conservation and meeting the organisation obligations under the Home Energy Conservation Act, Minimum Energy Efficiency Standards regulations for residential properties and other legislation relating to energy performance, fuel poverty and carbon reduction. 15. To ensure, subject to any necessary approvals, that the organisation services adapt to reflect changes in the law - such as the Renters Rights Act 2025 and the Supported Housing Regulatory Oversight Act 2023 Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Housing Standards Team Manager Surrey Hybrid Working Contract Competitive Daily Rate A Surrey-based Local Authority is seeking an experienced Housing Standards Team Manager to lead a busy and high-performing Housing Standards service. This is an excellent opportunity for an experienced Private Sector Housing professional to oversee enforcement, housing standards, empty homes and financial assistance functions while leading a small team through a period of legislative change. The Role You will lead the council's Housing Standards function, ensuring compliance across the private rented sector and wider housing standards responsibilities. Reporting into senior management, you will oversee operational delivery, service improvement and enforcement activity, while ensuring the service adapts to new legislation including the Renters Rights Act 2025. Key responsibilities include: Managing and supporting a small Housing Standards team Overseeing HHSRS inspections, enforcement activity and housing complaints Managing HMO licensing and wider regulatory compliance Leading on Empty Homes strategy and home energy efficiency initiatives Overseeing Housing Financial Assistance administration and grant processes Supporting policy development, performance monitoring and service improvement Liaising with Legal Services on enforcement action, tribunals and prosecutions Managing contractor performance, ICT systems and operational processes Working collaboratively with landlords, residents and partner agencies About You The council is looking for an experienced Housing Standards or Private Sector Housing Manager with strong leadership skills and a detailed understanding of housing legislation and enforcement processes. You will ideally have: Significant local authority Private Sector Housing experience Strong knowledge of HHSRS, housing enforcement and HMO licensing Experience managing staff, performance and operational delivery Knowledge of housing legislation and regulatory change Experience developing policies, procedures and service improvements Excellent communication and stakeholder management skills Environmental Health qualification and CIEH registration (or equivalent) Full UK Driving Licence and access to a vehicle This is an excellent opportunity to play a key role in improving housing standards and resident outcomes across the borough. For more information please call Shaye on (phone number removed) or email (url removed)
May 15, 2026
Contractor
Housing Standards Team Manager Surrey Hybrid Working Contract Competitive Daily Rate A Surrey-based Local Authority is seeking an experienced Housing Standards Team Manager to lead a busy and high-performing Housing Standards service. This is an excellent opportunity for an experienced Private Sector Housing professional to oversee enforcement, housing standards, empty homes and financial assistance functions while leading a small team through a period of legislative change. The Role You will lead the council's Housing Standards function, ensuring compliance across the private rented sector and wider housing standards responsibilities. Reporting into senior management, you will oversee operational delivery, service improvement and enforcement activity, while ensuring the service adapts to new legislation including the Renters Rights Act 2025. Key responsibilities include: Managing and supporting a small Housing Standards team Overseeing HHSRS inspections, enforcement activity and housing complaints Managing HMO licensing and wider regulatory compliance Leading on Empty Homes strategy and home energy efficiency initiatives Overseeing Housing Financial Assistance administration and grant processes Supporting policy development, performance monitoring and service improvement Liaising with Legal Services on enforcement action, tribunals and prosecutions Managing contractor performance, ICT systems and operational processes Working collaboratively with landlords, residents and partner agencies About You The council is looking for an experienced Housing Standards or Private Sector Housing Manager with strong leadership skills and a detailed understanding of housing legislation and enforcement processes. You will ideally have: Significant local authority Private Sector Housing experience Strong knowledge of HHSRS, housing enforcement and HMO licensing Experience managing staff, performance and operational delivery Knowledge of housing legislation and regulatory change Experience developing policies, procedures and service improvements Excellent communication and stakeholder management skills Environmental Health qualification and CIEH registration (or equivalent) Full UK Driving Licence and access to a vehicle This is an excellent opportunity to play a key role in improving housing standards and resident outcomes across the borough. For more information please call Shaye on (phone number removed) or email (url removed)
Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: 42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2026
Full time
Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: 42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client Side - Commercial Property Surveyor Location: London / Hybrid options Salary: £64,000 Contract: 6 month FTC, view to perm A progressive housing organisation is seeking an experienced Commercial Property Surveyor to lead the strategic and operational management of its commercial property portfolio, including shops, offices, and community centres. This is a varied role with responsibility for lease management, income maximisation, landlord obligations, and commercial asset performance, ensuring the portfolio is effectively managed and protected. Key Responsibilities: Lead the day-to-day and strategic management of the commercial property portfolio. Manage all lease events including rent reviews, renewals, assignments, licences, and lease restructures. Ensure landlord repair obligations and statutory compliance requirements are met. Manage and recover £1.5m+ annual commercial income including rent, service charge, and insurance. Lead arrears recovery strategies including enforcement action, forfeiture, and legal instruction. Investigate tenant disputes, lease breaches, and enforcement matters. Monitor budgets and control expenditure including legal, agent, and professional fees. Prepare lease packs including plans, EPCs, title documentation, and supporting legal information. Maintain accurate commercial property databases and portfolio records. Provide regular reporting on portfolio performance and ongoing issues to senior management. Liaise with surveyors, valuers, agents, planning consultants, legal advisers, and other specialists. Support facilities management functions across operational buildings. Assist with property disposals, valuations, and conveyancing instructions. Liaise with insurers in relation to property-related claims.
May 15, 2026
Full time
Client Side - Commercial Property Surveyor Location: London / Hybrid options Salary: £64,000 Contract: 6 month FTC, view to perm A progressive housing organisation is seeking an experienced Commercial Property Surveyor to lead the strategic and operational management of its commercial property portfolio, including shops, offices, and community centres. This is a varied role with responsibility for lease management, income maximisation, landlord obligations, and commercial asset performance, ensuring the portfolio is effectively managed and protected. Key Responsibilities: Lead the day-to-day and strategic management of the commercial property portfolio. Manage all lease events including rent reviews, renewals, assignments, licences, and lease restructures. Ensure landlord repair obligations and statutory compliance requirements are met. Manage and recover £1.5m+ annual commercial income including rent, service charge, and insurance. Lead arrears recovery strategies including enforcement action, forfeiture, and legal instruction. Investigate tenant disputes, lease breaches, and enforcement matters. Monitor budgets and control expenditure including legal, agent, and professional fees. Prepare lease packs including plans, EPCs, title documentation, and supporting legal information. Maintain accurate commercial property databases and portfolio records. Provide regular reporting on portfolio performance and ongoing issues to senior management. Liaise with surveyors, valuers, agents, planning consultants, legal advisers, and other specialists. Support facilities management functions across operational buildings. Assist with property disposals, valuations, and conveyancing instructions. Liaise with insurers in relation to property-related claims.
Hours: 37 hours per week Contract: 6 Months IR35: Inside IR35 We are currently recruiting for an experienced Housing Enforcement Lead to support a busy local authority Housing & Vulnerability team. This is a hybrid role offering approximately 2 days per week working from home. The successful candidate will provide operational leadership across private sector housing enforcement, renters rights, homelessness strategy and housing standards, ensuring compliance, service improvement and high-quality delivery across the service. Key Responsibilities Provide day-to-day operational leadership and support across the Housing & Vulnerability service Lead on complex and specialist housing enforcement cases Oversee areas including: Private Sector Housing HHSRS inspections HMO Licensing Fire Safety in High Rise Dwellings Asylum Accommodation Public Health in Housing Renters Rights implementation and enforcement Housing Strategy, Homelessness and Temporary Accommodation Support service improvement, transformation and compliance activities Supervise, mentor and develop officers within the team Manage escalated complaints, appeals and complex customer issues Prepare reports, witness statements and legal documentation where required Support funding bids, externally funded projects and performance monitoring Work closely with internal departments, partners and external agencies Candidate Requirements Extensive experience within Private Sector Housing and Housing Enforcement Strong knowledge of housing legislation, HHSRS, HMO licensing and renters rights Previous operational management or team leadership experience Experience managing complex enforcement and compliance cases Ability to coach, mentor and support officers within a regulatory environment Strong report writing, communication and stakeholder management skills Degree or relevant qualification in Environmental Health or equivalent experience EHRB registration and/or membership of CIEH, CIH or equivalent professional body desirable HHSRS qualification advantageous Full UK driving licence required This is an excellent opportunity for an experienced housing enforcement professional to join a forward-thinking local authority team on an interim basis.
May 14, 2026
Seasonal
Hours: 37 hours per week Contract: 6 Months IR35: Inside IR35 We are currently recruiting for an experienced Housing Enforcement Lead to support a busy local authority Housing & Vulnerability team. This is a hybrid role offering approximately 2 days per week working from home. The successful candidate will provide operational leadership across private sector housing enforcement, renters rights, homelessness strategy and housing standards, ensuring compliance, service improvement and high-quality delivery across the service. Key Responsibilities Provide day-to-day operational leadership and support across the Housing & Vulnerability service Lead on complex and specialist housing enforcement cases Oversee areas including: Private Sector Housing HHSRS inspections HMO Licensing Fire Safety in High Rise Dwellings Asylum Accommodation Public Health in Housing Renters Rights implementation and enforcement Housing Strategy, Homelessness and Temporary Accommodation Support service improvement, transformation and compliance activities Supervise, mentor and develop officers within the team Manage escalated complaints, appeals and complex customer issues Prepare reports, witness statements and legal documentation where required Support funding bids, externally funded projects and performance monitoring Work closely with internal departments, partners and external agencies Candidate Requirements Extensive experience within Private Sector Housing and Housing Enforcement Strong knowledge of housing legislation, HHSRS, HMO licensing and renters rights Previous operational management or team leadership experience Experience managing complex enforcement and compliance cases Ability to coach, mentor and support officers within a regulatory environment Strong report writing, communication and stakeholder management skills Degree or relevant qualification in Environmental Health or equivalent experience EHRB registration and/or membership of CIEH, CIH or equivalent professional body desirable HHSRS qualification advantageous Full UK driving licence required This is an excellent opportunity for an experienced housing enforcement professional to join a forward-thinking local authority team on an interim basis.
Spencer Clarke Group are seeking a Private Sector Housing Team Manager for a Local Authority Client in West London. In this role you will lead the Private Sector Housing team to deliver enforcement, licensing, and housing standards improvements. Duties: Lead and manage the Private Sector Housing team, ensuring effective delivery of enforcement and licensing services Oversee investigations, prosecutions, civil penalties, and rent repayment orders Manage team performance, budgets, and service improvement activities Work with councillors, partners, and stakeholders to deliver housing standards and regulatory compliance Qualifications and Experience: The successful candidate will have the following skills / experience: Significant experience in Private Sector Housing within a local authority setting Proven track record of managing housing enforcement, including HMOs and licensing schemes Experience leading teams, including performance management and service delivery improvement Strong knowledge of housing legislation, enforcement powers, and regulatory processes What's on offer: Salary: 68,685.00 Contract type: Permanent Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
May 14, 2026
Full time
Spencer Clarke Group are seeking a Private Sector Housing Team Manager for a Local Authority Client in West London. In this role you will lead the Private Sector Housing team to deliver enforcement, licensing, and housing standards improvements. Duties: Lead and manage the Private Sector Housing team, ensuring effective delivery of enforcement and licensing services Oversee investigations, prosecutions, civil penalties, and rent repayment orders Manage team performance, budgets, and service improvement activities Work with councillors, partners, and stakeholders to deliver housing standards and regulatory compliance Qualifications and Experience: The successful candidate will have the following skills / experience: Significant experience in Private Sector Housing within a local authority setting Proven track record of managing housing enforcement, including HMOs and licensing schemes Experience leading teams, including performance management and service delivery improvement Strong knowledge of housing legislation, enforcement powers, and regulatory processes What's on offer: Salary: 68,685.00 Contract type: Permanent Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
May 14, 2026
Contractor
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
May 14, 2026
Contractor
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
Hays Construction and Property
Loughborough, Leicestershire
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Seasonal
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Responsible to: Housing Officer Tenancy Services Team Leader Key relationships/Functional links with: Housing Officer Tenants and residents of Ashfield District Council; staff at all levels within the Council including Housing Management, Community Safety Team, Lettings, Housing Operations, Legal Services; statutory and partner agencies including police, social care, and health services. Main Purpose of Job: Housing Officer The post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. Main Responsibilities / Accountabilities / KRA: Housing Officer The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation. Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary. Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy. Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court. Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy. To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements. Maintain a highly visible profile on Council estates to provide an excellent estate management service. Job Activities: Housing Officer Undertake the general work of a Housing Officer including: Managing a patch of social housing tenancies, responsible for the monitoring and managing of own case load in line with performance targets. To maintain detailed records of all actions taken and all contact with tenants and to write nonstandard letters, briefing notes and reports as and when required. To liaise with and maintain effective working relationships with internal and external agencies and other service providers and to represent the Council at any meetings as required. Attend Tenant and Resident Meetings as required. General information: Housing Officer The post holder will be required to operate according to the Council's corporate values, code of conduct and employee competencies. The post holder will adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
May 13, 2026
Contractor
Responsible to: Housing Officer Tenancy Services Team Leader Key relationships/Functional links with: Housing Officer Tenants and residents of Ashfield District Council; staff at all levels within the Council including Housing Management, Community Safety Team, Lettings, Housing Operations, Legal Services; statutory and partner agencies including police, social care, and health services. Main Purpose of Job: Housing Officer The post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. Main Responsibilities / Accountabilities / KRA: Housing Officer The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation. Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary. Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy. Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court. Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy. To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements. Maintain a highly visible profile on Council estates to provide an excellent estate management service. Job Activities: Housing Officer Undertake the general work of a Housing Officer including: Managing a patch of social housing tenancies, responsible for the monitoring and managing of own case load in line with performance targets. To maintain detailed records of all actions taken and all contact with tenants and to write nonstandard letters, briefing notes and reports as and when required. To liaise with and maintain effective working relationships with internal and external agencies and other service providers and to represent the Council at any meetings as required. Attend Tenant and Resident Meetings as required. General information: Housing Officer The post holder will be required to operate according to the Council's corporate values, code of conduct and employee competencies. The post holder will adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
