42 jobs found

Job Title: Property Administration Officer Location: Wolverhampton Salary: 26,212 - 32,541 per annum Job Type: Permanent, Full Time About us: Bushbury Hill Estate Management Board (EMB) has an exciting opportunity for a full-time Property Administration Officer to join our Property Team. Bushbury Hill EMB is a tenant-led housing service provider, operating from its Management Centre on Kempthorne Avenue in the north-east of the City of Wolverhampton. At Bushbury, our aim is to deliver high quality customer service and provide high standard homes for our tenants. Both our board and staff team share this vision and are constantly striving for excellence in everything they do. About the role: As our Property Administration Officer, you will work alongside the Property Team to help ensure that the EMB delivers a high-quality, customer-focused repairs and maintenance service. You will maintain accurate repairs and maintenance records and act as a key point of contact for tenants, contractors, and colleagues within the Property Team. Key areas of responsibility: Customer focus Working with others Managing and developing services Manging and developing people Property maintenance Financial management and control IT and data management Regulatory compliance Quality Health and safety About you: Experience & Education Proven experience in administration and/or customer service. Educated to GCSE standard (minimum of five GCSEs at grade C/4 or above, including Maths and English). Strong commitment to personal development and expanding knowledge of housing services. Desirable: Administrative experience within a local authority, housing association, or Tenant Management Organisation. Desirable: Familiarity with common domestic repairs from a tenant or homeowner's perspective. Skills & Abilities Customer Service: Ability to deliver a proactive, customer-focused service while managing expectations and resolving complaints effectively. Communication: Excellent verbal and written communication skills with the ability to engage a wide range of audiences. Technical Proficiency: Computer literate, including proficiency in Microsoft Office (specifically spreadsheets). Workload Management: Strong planning and organizational skills, with the ability to work flexibly, take initiative, and solve problems. Teamwork: Ability to work proactively within a team and build positive relationships across the organization. Knowledge Data Protection: Understanding of data protection principles and the importance of maintaining accurate records. Equality & Inclusion: Knowledge of equality, diversity, and inclusion principles in service delivery. Sector Knowledge: Willingness to develop an understanding of repairs and maintenance policies, as well as the legal and operating context of the organization. Values: Ability to demonstrate and uphold the organization's core values. What we offer: We are passionate about our people, so it is no surprise that we are an Investors in People Gold accredited organisation. We strive for excellence in everything we do, and providing an outstanding housing service to the people we serve is at the heart of every role within the organisation. We know this can only be achieved when our people feel valued, supported, and motivated. In return, you will receive a comprehensive induction, full training, and ongoing support to help you develop within your role. This is an exciting opportunity to work for a unique organisation and become part of an established team that shares a common vision of improving the lives of people living within the Bushbury Hill estate. Hybrid working is available following successful completion of probation, with the opportunity to work from home for up to one day per week, subject to operational requirements. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Property Administrator, Housing Administrator, Repairs Coordinator, Maintenance Administrator, Housing Services Officer, Tenant Services Administrator, Office Administrator, Customer Service Coordinator, Maintenance Coordinator, Property Services Assistant, Administrative Assistant, Housing Association Jobs, Repairs and Maintenance Admin, Customer Support Administrator, Local Authority Administrator also be considered for this role.

Housing Officer Salary: £34,937.00 per annum Contract: Permanent Hours: Full time. Monday - Friday. 37 hours per week Location: Ipswich/Hybrid (Team office day every Thursday) Ref: IP389 At Orwell, we believe in one simple thing: together, we make a difference. We're committed to creating safe, thriving communities where residents feel supported and valued. As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. This is an opportunity to make a real difference by building strong relationships, supporting sustainable tenancies, and helping to shape vibrant communities. If you are passionate about delivering excellent housing services, we'd love to hear from you. Key Responsibilities Manage tenancies including new lettings, successions and assignments, supporting residents through changes in household circumstances. Monitor and manage rent accounts, taking appropriate action in line with arrears procedures where necessary. Oversee estate management, ensuring communities are safe, well-maintained and provide a positive living environment. Manage anti-social behaviour cases, working collaboratively with local partners and relevant agencies to resolve issues effectively. Promote clear, two-way communication between Orwell and residents, encouraging engagement, participation, community development and the formation of resident groups. Maintain accurate and up-to-date records of housing applications, residents, former residents and property information. Work collaboratively with internal teams, including estate services and sheltered housing, to resolve housing management issues as they arise. Support the development of new initiatives to enhance housing services, making full use of digital tools and encouraging tenant engagement in digital transformation. What we're looking for A housing-related qualification is desirable.5 GCSEs A-C or equivalent including English and Maths. Due to the nature of this role, a full driving licence is essential. For full details of responsibilities and requirements, please refer to the complete job description attached. Why join Orwell? You'll be part of an organisation that genuinely puts people first - our customers, our communities and our colleagues. Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications: 30th June 2026. Interviews: W/C 6th July. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing

Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We're Looking For? At the organisation, they're looking for a Finance and Tenant Liaison Officer to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills - they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values - Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by the organisation . The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with the organisation policies, legal requirements, and best practice. You'll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people they support. This role will involve travelling to the organisation care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in the organisation's housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in the organisation to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. Why Join them? They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme Why You? You'll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Them If you're ready to contribute to a caring, inclusive organisation where your work truly matters, they'd love to hear from you. The organisation is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to the organisation. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for the organisaiton, please click apply.

In House Senior Payroll Officer Location: Cranleigh Salary: £35,949 - £39,791pa, plus £1,000 retention bonus Hours: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children s home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. They only accept completed application forms. they offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) Life insurance and Medicash A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village Delicious and healthy free breakfast and hot lunches Free car parking 1:1 line manager support and annual PRP Employee Assistance Programme (24/7 service for yourself and your family) Mental Health and wellbeing support through Adult Mental Health First Aiders In house Team Teach training Full induction programme and CPD. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Tuesday 7 th July 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.

Tenancy Housing Officer Harrow - covering Harrow and Brent £33,600 - £38,000 Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen-supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you'll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we're looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you'll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose-creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You'll play a vital role in ensuring customers feel safe, supported, and connected-while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Deliver Impact. Build Your Procurement Career. This public sector procurement and commissioning team is looking for an ambitious procurement officer to help deliver high-quality, value-for-money services that make a difference. This is an excellent opportunity to deepen both strategic and operational expertise across procurement and commissioning in a forward-thinking local authority. You'll have responsibility for supporting the Council in undertaking outcomes focused, lawful and commercially sound commissioning projects to deliver quality and value for money services. The team have delivered a number of major transformational projects across Adults and Children's services, including the development of two ASC frameworks for homecare and supported living, appointed a change partner to deliver a proof of concept for Assistive Technology, School meals and there are more contracts being worked on including, short breaks, day opportunities and VCSE recommissioning. What We're Looking For: Strong understanding of public procurement regulations, including a recent working knowledge of The Procurement Act 2023. Previous experience in Social Care & Health categories within a local authority setting or another area of the public sector. Excellent stakeholder and project management skills. A proactive, adaptable approach and a passion for learning. Aswell as gaining invaluable procurement experience, real career development opportunities, and the chance to make a direct impact on residents' lives, you'll also benefit from: Flexible working Support with CIPS studies Local government pension scheme Season ticket loan, childcare vouchers & local discounts A supportive, inclusive, and values-led culture The long-term hybrid working pattern will be 1 or 2 days per month in the office with more office presence required in the first few weeks of the role. The salary starts at c 40k (inc. London Weighting) Ready to grow your career while supporting meaningful change in the public sector? Please apply now for further details

Associate Director of Operations - Maggie's Salary: £87,086 - £92,797 (inclusive of London weighting) + excellent benefits Location: Hammersmith, London with occasional UK travel Candidates based in Glasgow will also be considered. More people in the UK are being diagnosed and are living with cancer and as a result, more people than ever need Maggie's support. For almost three decades, Maggie's has been a trailblazer in cancer care. Last year alone, we supported over 327,000 visits, and now operate a growing network of 27 centres across the UK. This reflects the extraordinary work of Maggie's staff and volunteers across the UK who are committed to ensuring people with cancer, and their family and friends, can access the expert support they need. Our long-term ambition is to be there for everyone with cancer in the UK, at all 60 cancer centre sites. Our aim is to ensure that there is no-one living with cancer who is unable to access the expert psychological and information support that they so desperately need to live the best quality of life possible. The next five years brings us over the halfway mark to achieving this goal. We are seeking an exceptional Associate Director of Operations to take on a pivotal, hands-on leadership role, partnering closely with the Chief Operating Officer at the heart of a values-led organisation. Maggie's is on an ambitious growth journey, making this a rare opportunity to contribute to impact at national scale. The successful candidate will play a critical role in ensuring operational excellence across the organisation, driving performance, strengthening systems and processes, and embedding robust governance and risk frameworks. With oversight of IT and infrastructure, and responsibility for translating strategy into delivery, you will help build a resilient organisation ready to scale. We are seeking a proven operational leader with experience in complex environments, strong delivery focus and the credibility to engage senior stakeholders. A track record of improving organisational effectiveness, alongside a pragmatic and solutions-oriented approach, will be essential. This is an outstanding opportunity to join a highly respected organisation where people, culture and purpose sit at the core. Closing date for applications (CV and cover letter): 9am, Monday 22nd June

Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Senior leadership Head of Service position for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East for Joseph Rowntree Housing. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description Senior leadership for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East 2 direct reports; Compliance Manager and H&S Manager, with a wider team of 7 supporting Management of the key compliance areas; Gas, Electrics, Fire, Asbestos, Lifts & Legionella Management of the H&S team Reporting to the Executive team and board Ensuring the organisation adheres to the Regulator of Social Housing Consumer Standards and legislations Ownership of KPI's Strategic planning and operational delivery for both Compliance and Safety Develop and implement improved policies and procedures Profile Relevant construction qualifications Relevant compliance or safety qualifications Proven track record in leading compliance teams Experience operating in a similar role in the housing or care sectors Thorough understanding of the key housing legislations for compliance Ability to oversee teams managing Electrics, Gas, Fire Safety, Asbestos, Legionella and Lifts Commutable distance of York Job Offer 68,996 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme Full job description is available upon request or contact Daniel Ogden for an informal conversation.

Overview Charlton Athletic Community Trust (CACT) is a pioneering charity aiming to improve the health, wellbeing, educational attainment and employability skills of the local community. CACT are seeking two enthusiastic, knowledgeable and experienced individuals to deliver a Department for Work and Pensions (DWP) Flexible Support Fund employability programme, focusing on -year-olds living in Greenwich and Bexley who are Not in Education, Employment or Training (NEET). In collaboration with the DWP, CACT Employability Officer/s will design and deliver a Youth Hub offer to support and guide young people to into Education, Employment or Training opportunities. Job Purpose To work as a member of the DWP Youth Hub project team to engage and enable young people to reach their full potential with education, training and employment opportunities. The project will provide one-to-one mentoring sessions with wraparound support. The postholder will identify and recruit a caseload of young people to support into and sustain their engagement in Education, Employment and Training. The programme will provide an opportunity for young people not in education, training or employment in Greater London area to access training and work experience to enable them to attain the skills and confidence to gain employment. The post holder will have a broad range of experience in building relationships with individuals from a range of backgrounds, alongside an ability to build and maintain relationships with employers. The post holder will co-ordinate and deliver one to one and group coaching sessions. Sessions will address essential skills for employment and provide practical support, interview coaching, careers information and guidance. The post holder will facilitate and / or signpost to wellbeing workshops and physical activity sessions to develop improved mindset, healthy lifestyles, mental health and self care. Working with multi-agency partners the post holder will seek to identify the barriers that have prevented young people from engaging in education and employment and help them to develop strategies to overcome these challenges Key Responsibilities (but not limited to): To provide one to one and group employability coaching sessions; in the community and online, enabling participants to identify, assess, and address barriers to engaging with education, employment, and training, as well as sourcing the most appropriate support. Work with young people to understand their strengths and develop person centred, targeted plans to help them achieve positive outcomes. Create individualised progress plans, which include identification of the wraparound support that needs to be provided (e.g., support to access housing or mental health services). Work closely with community groups and agencies such as Skills Academies Hubs, Local Integration Hubs, Job Centre Plus, to identify and recruit young people that would benefit most from the programme. Support a caseload and develop, contribute to, and deliver interventions to engage young people in education training and employment. To develop relationships with a broad range of internal and external stakeholders to ensure that a suitably diverse life skills and employability offer that meets young people s needs and abilities. To work with local key worker support service to address any barriers to inclusion for young people they are working with. As required contribute to multi-agency planning and assessments of young people To identify meaningful work placement opportunities for young people internally and externally through partnerships with local businesses, and to manage and support work placements through work placement visits To maintain oversight of young people participating in work placements to help them settle in, meet the expectations of their employer or training / education provider, perform at their best, and achieve their action plan goals. Regularly review and monitor the progress of young people on the programme and guide interventions / wraparound support. Maintain a record of distance travelled which demonstrates how far the participant has travelled since joining the project, for example, in terms of personal development, increased confidence, and greater levels of motivation. To maintain a working knowledge of education, safeguarding and effective practice in supporting young people into education, training and employment. To hold knowledge of the regions in which we work to maintain an up to date working knowledge of education and training providers and employers locally and ensure that young people are referred and supported into appropriate EET provision. Compile and submit all required monitoring to colleagues and the DWP on progress of those young people they are working with. Maintain full and accurate case records within appropriate timescales using the case management system. Attend training events, supervision meetings and other team, formal and informal meetings as required to contribute to professional, service and self-development. Support young person feedback mechanisms in the design of activities and in the continuous improvement of the project. To ensure good quality case studies and stories are shared with colleagues to support the promotion of the programmes. Fulfil other duties such as are required from time to time.

Interim/Contract Immigration Solicitor Immediate Start Manchester, Birmingham or London On-site / Hybrid Interim Contract (initial 3 6 months, scope to extend) Full-time Salary negotiable Make immigration work for the people who care: Transforming Support provides person-centred supported living and outreach for adults with learning disabilities, autism and complex needs across the UK. The people who deliver that care our support workers are the heart of everything we do, and a significant proportion of them join us from overseas. Getting their immigration right isn t a back-office task. It s what keeps our services staffed, our tenants supported, and our promise of quality of life intact. We need an experienced Immigration Solicitor on an interim basis, starting immediately, to take ownership of that responsibility while we plan for the long term. Why this role, and why now? We re a growing provider in a sector under intense regulatory scrutiny. Sponsor-licence compliance, Home Office audits and the fast-changing rules around the Health & Care Worker and Skilled Worker routes carry real consequences for our licence, our people and the vulnerable adults who rely on us. We want a safe pair of hands who can step in from day one, give us confidence we re getting it right, and leave us in a stronger position than they found us. What you'll own: Managing our sponsor licence and compliance duties end to end Sponsorship Management System (SMS), reporting duties, record-keeping and audit-readiness. Advising on Skilled Worker and Health & Care Worker visa applications, extensions, changes of circumstance and the impact of evolving Immigration Rules on our workforce. Running right-to-work checks and processes, and tightening our systems so they re robust and consistent across every region we operate in. Preparing for and responding to UKVI compliance visits, audits and any enforcement contact. Being the trusted adviser to HR, recruitment and senior leadership translating complex rules into clear, practical decisions. Identifying risk early and building durable processes, templates and guidance the team can rely on after your assignment ends. What you'll bring: Qualified Solicitor (or Chartered Legal Executive / experienced OISC Level 3 / IAA-accredited practitioner) with a strong business immigration background. Deep, current knowledge of sponsor licensing, the points-based system and the Health & Care Worker / Skilled Worker routes ideally with health and social care sector exposure. A track record of handling UKVI compliance and audits with calm authority. The ability to hit the ground running this is an interim role and we need impact in weeks, not months. Clear, human communication: you can give a nervous new starter and a board director the answer each of them needs. Sound judgement, discretion and a genuine care for the mission behind the paperwork. The practicalities: Start date: Immediate we are ready to move quickly for the right person. Type: Interim assignment, initial 3 6 months with potential to extend. Location: Based in Manchester, Birmingham or London, with regular office attendance expected. This is a collaborative, on-site role working closely with our HR and leadership teams. Why Transforming Support: You ll be doing immigration work with a point to it. Every visa secured and every compliance gap closed means a support worker stays in post and an adult with complex needs keeps the consistent, trusted care that helps them live more independently. We re person-centred about the people we support and we extend that same respect to the people who join our team. How to Apply: Send your CV and a short note on your relevant experience and earliest availability. We re reviewing applications on a rolling basis and interviewing quickly, so early applications are strongly encouraged. Transforming Support is committed to safeguarding and to building a diverse, inclusive team. Appointment is subject to satisfactory references and relevant pre-employment checks. Other suitable skills and experience includes: Immigration Solicitor, Senior Immigration Solicitor, Business Immigration Solicitor, Immigration Caseworker, Immigration Consultant, Sponsor Licence Compliance Manager, Immigration Compliance Manager, Skilled Worker Visa Specialist, UKVI Compliance Officer, Immigration and Nationality Adviser.

Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Finance and Tenant Liaison Officer to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by Shaftesbury. The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with Shaftesbury policies, legal requirements, and best practice. You ll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people we support. This role will involve travelling to Shaftesbury care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in Shaftesbury s housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in Shaftesbury to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.

An exciting opportunity has arisen to join our not-for-profit organisation as an Administrator. We are looking for a highly motivated, organised and proactive individual to join our expanding London team, providing administrative and operational support to our 12 Extra Care and Supported Living services spanning Brent, Harrow and Bromley. The role will be based at Klute Apartments in Harrow, but the role holder will be regularly visiting all the services in Brent and Harrow, with travel to Bromley required on occasions. You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Area Manager in line with the needs of the organisation. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit/health and social care sector. Duties will include (but are not limited to): Maintaining the client files in line with CQC standards including creating and updating staff files and documentation. Assisting Registered Managers with additional administration support during and prior to CQC and Local Authority inspections. Taking minutes at a variety of different meetings (including HR investigations and disciplinary hearings). Providing support to managers to complete internal audits and spot checks when required. Assisting in setting up local training facilities. Getting involved in client activities when required. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently. You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day. Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high-quality care through a well-established and supported local work force. We welcome the opportunity to have a chat about the role so please contact Laura Newcombe, Area Manager on or email Vacancy Reference Number: 90499 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .

Your new role Southend City Council are looking to appoint a full-time Brokerage Officer within a 12-month fixed-term contract. This role will sit within the brokerage team, working alongside the Contracts, Quality and Strategic Commissioning teams. The purpose of the Brokerage team is to ensure that they are connecting people to the right care at the right time. Offering holistic support packages that meet the service user's needs in a way that promotes choice and independence where possible. They support operational colleagues, as well as Southend Council's partners in health and complex care. Offering extensive provider market knowledge and negotiations, to ensure cost-effective placements are being offered. The Brokerage Officer will ensure effective movement of people across pathways and will be required to manage flow and capacity across all services.The new post holder will be responsible for flow management, tracking vacancies, working on block arrangements, reconciliation of supported living as well as void monitoring. Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week, including every Wednesday. What you'll need to succeed To be shortlisted for this position, you must be educated to degree level or have advanced equivalent experience.It is essential that you have experience of working within a brokerage or wider commissioning team and have knowledge of the local health and social care system across Southend, with experience of information, advice and guidance work. You must have proven experience in data management, flow trackers, be able to monitor voids, analyse, interpret, assess data and have experience in strategy, market development, risk management and resource management, as well as be able to critically think, solution seek and mitigate risks. It is essential that you have excellent verbal and written communication skills along with being IT literate (Excel, Word, PowerPoint). If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.

Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield

We are seeking warm, caring individuals to provide personalised care and support throughout the night in our extra care services located in Royston, Barnsley. These services enable older people to maintain their wellbeing and enjoy an active and independent lifestyle. We can offer you 1 night per week with the opportunity to work additional hours on a flexible basis. We are looking for compassionate, respectful and dependable individuals who are passionate about supporting others. The ideal candidate will demonstrate professionalism, accountability, and a strong commitment to safeguarding and person-centered care. Good English communication skills, both written and verbal, are essential along with the ability to maintain accurate care records. Candidates must be vigilant, responsive, and able to respond appropriately to emergencies as they arise. Candidates must be able to meet the physical demands of the role, as it will involve supporting individuals with moving and positioning in a safe, dignified manner. Your role will include: Providing respectful, dignified personal care and emotional support to people according to their needs and preferences Preparing meals and refreshments and supporting people with nutrition & hydration Assisting with household and everyday living tasks, involving people as fully as possible to maintain their independence Supporting people to take medication and administering medication as needed Enabling people to take part in activities within the scheme and to enjoy relationships with others Supporting residents to maximize their health & wellbeing, independence and quality of life Responding to changing needs and emergencies and supporting people to live safely Working positively with each person supported and their family, health professionals and housing officers to provide a coordinated service which meets their desired outcomes Experience of providing care and support is desirable but not essential as full training is provided. Vacancy Reference Number: 93571 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

12 Month Fixed Term Contract Full Time Circa £33,000+ Excellent Benefits Location: London Make a Difference Every Day For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity s work. As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund s work as well as developing your own skillset. Do you want to play a part in what we do? People are at the heart of everything we do. Together, we: Provide personalised support to members of the RAF Family listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind. Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs. Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations. Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks. About the Role We are looking for a driven PR Officer to positively promote the visibility, awareness and reputation of the RAF Benevolent Fund through proactive public relations and communications activity. The postholder will help raise the profile of the organisation among key audiences by delivering media relations, content creation, stakeholder communications and wider communications activity that supports the Fund s strategic objectives. Additional Information Standard DBS check Must have the right to work in the UK. How to Apply Click here to submit your CV and a cover letter explaining why you re the perfect fit, including examples of how you meet the job profile. Closing Date: Wednesday 1st July 2026, 5:00pm. A copy of the Fund s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website . The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. ).

Housing support housing management supported housing Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents' outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on or apply now.

We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)