Business Services Manager - Cardiff

Business Services Manager

Your new company
A well-established, Top 40 accountancy and advisory firm with a strong heritage and a modern, purpose-driven outlook is seeking a Business Services Manager to support the growth of its Business Services offering. The firm works with a diverse client base ranging from entrepreneurs and owner-managed businesses to larger, complex and international groups. Known for its collaborative culture, commitment to sustainability and people-first values, this organisation offers an environment where high performance is balanced with wellbeing and development.

Your new role
As Business Services Manager, you will take ownership of a varied client portfolio and lead the delivery of high-quality accounting and advisory services. This is a key leadership role, responsible for managing a growing Business Services "pod" within a hybrid working environment based in Cardiff.
You will act as the main point of contact for clients, providing high-level advice, overseeing complex accounting and VAT matters, and ensuring all statutory and regulatory requirements are met. Alongside client delivery, you will manage and develop a team, encourage collaboration across departments, and help identify opportunities to enhance services and streamline processes.

Key responsibilities include:

• Reviewing complex management accounts and statutory accounts
• Overseeing complex VAT returns, including cross-border and partial exemption matters
• Managing clients with audited entities and complex group structures
• Ensuring timely and accurate year-end adjustments
• Leading and developing a team, managing workloads and supporting progression
• Acting as a trusted advisor to clients, including overseas parent companies
• Working closely with audit, tax and other internal teams to deliver joined-up solutions
• Identifying opportunities for additional services and cross-selling
• Reviewing and improving processes to drive efficiency without compromising service quality

What you'll need to succeed
To be successful in this role, you will be a qualified accountant (ACCA, ACA, CIMA or equivalent) with strong technical expertise and proven experience managing client portfolios.
You will also need:

• Excellent knowledge of Xero, Sage and cloud accounting systems
• Strong understanding of VAT, including postponed VAT accounting
• Up-to-date knowledge of accounting standards such as FRS 102
• Experience dealing with HMRC and managing multiple deadlines
• Statutory accounts experience (preferred)
• Proven people management and leadership capability
• Excellent communication and relationship-building skills
• A proactive, solutions-focused mindset with the ability to lead by example

What you'll get in return
In return, you will receive a competitive salary of £52,000 - £58,000, alongside a comprehensive benefits package and a flexible, hybrid working model (35-hour week with flexitime).
Benefits include:

• Private medical insurance and health cash plans
• Pension scheme and group life assurance
• Enhanced family leave and generous holiday entitlement
• Professional qualification support and structured development pathways
• Leadership development, mentoring and coaching opportunities
• Wellbeing initiatives and employee discount schemes
• A collaborative, inclusive culture with genuine career progression

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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