Job Title: Lounge Service Agent Location: London Stansted Airport (CM24 1AN) Salary: 19,727 per annum (Based on a 25 Hour Working Week) Job Type: Part Time, Permanent Working Hours: The average working week is 25 hours About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting a Lounge Service Agent, to work at our Stansted base on a part-time, permanent basis. Working as part of the customer service team, the Lounge Service Agent is responsible for maintaining the reception area, passenger lounges, crew lounges, conference rooms to a high standard and arranging security clearance for visitors and vehicles. This role will include all aspects of Lounge Service and Reception, including the preparation of lounges and meeting rooms prior to guests' arrival; welcoming guests to our facility; hosting passengers whilst in the lounges; stocking and re-ordering consumables for the passenger and crew lounges and processing of company mail and couriers. The role will also include some driving as you may be required to collect visitors and crew from nearby hotels. The Lounge Service Agent is required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. The role can be demanding, requiring individuals to be organised and able to co-ordinate and communicate with all other departments. You will have to be multi-skilled, often having to undertake several tasks at once, whilst ensuring that you maintain a professional attitude and image at all times. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. Working Hours: The Operations Department operates 7 days per week, 365 days a year. You will be required to work as part of a team on a 4 on 2 off shift pattern, which will include working earlies, days, lates, weekends and bank holidays. Rostered shifts will usually be between the hours of 0830 and 1900, however flexibility is required as hours may need to be adjusted to accommodate customer needs. The average working week is 25 hours. The Successful Candidate: Ideal candidates will have a proven knowledge of Customer Services, which will have been gained working in a 5 hospitality environment or within the First / Club / Business class cabins of the airlines renowned for their customer service standards. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential as are strong administration skills and computer literacy. You must hold a full UK driving license and have access to your own transport, to enable you to commute to our location out of hours when public transport is not available. You must also have a five year checkable employment / education history. You must hold the right to live and work in the United Kingdom. Benefits: Enhanced annual leave entitlements (6 weeks increasing to 7 weeks over 5 years) Happy Birthday Day Holiday Purchase Scheme Harrods Rewards Card (staff discount) AES contributory pension scheme Free on-site parking This role is being re-advertised, previous applicants need not apply. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Hospitality Service Advisor, Hospitality Client Services, Hospitality Lounge Assistant may also be considered for this role.
May 15, 2026
Full time
Job Title: Lounge Service Agent Location: London Stansted Airport (CM24 1AN) Salary: 19,727 per annum (Based on a 25 Hour Working Week) Job Type: Part Time, Permanent Working Hours: The average working week is 25 hours About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting a Lounge Service Agent, to work at our Stansted base on a part-time, permanent basis. Working as part of the customer service team, the Lounge Service Agent is responsible for maintaining the reception area, passenger lounges, crew lounges, conference rooms to a high standard and arranging security clearance for visitors and vehicles. This role will include all aspects of Lounge Service and Reception, including the preparation of lounges and meeting rooms prior to guests' arrival; welcoming guests to our facility; hosting passengers whilst in the lounges; stocking and re-ordering consumables for the passenger and crew lounges and processing of company mail and couriers. The role will also include some driving as you may be required to collect visitors and crew from nearby hotels. The Lounge Service Agent is required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. The role can be demanding, requiring individuals to be organised and able to co-ordinate and communicate with all other departments. You will have to be multi-skilled, often having to undertake several tasks at once, whilst ensuring that you maintain a professional attitude and image at all times. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. Working Hours: The Operations Department operates 7 days per week, 365 days a year. You will be required to work as part of a team on a 4 on 2 off shift pattern, which will include working earlies, days, lates, weekends and bank holidays. Rostered shifts will usually be between the hours of 0830 and 1900, however flexibility is required as hours may need to be adjusted to accommodate customer needs. The average working week is 25 hours. The Successful Candidate: Ideal candidates will have a proven knowledge of Customer Services, which will have been gained working in a 5 hospitality environment or within the First / Club / Business class cabins of the airlines renowned for their customer service standards. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential as are strong administration skills and computer literacy. You must hold a full UK driving license and have access to your own transport, to enable you to commute to our location out of hours when public transport is not available. You must also have a five year checkable employment / education history. You must hold the right to live and work in the United Kingdom. Benefits: Enhanced annual leave entitlements (6 weeks increasing to 7 weeks over 5 years) Happy Birthday Day Holiday Purchase Scheme Harrods Rewards Card (staff discount) AES contributory pension scheme Free on-site parking This role is being re-advertised, previous applicants need not apply. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Hospitality Service Advisor, Hospitality Client Services, Hospitality Lounge Assistant may also be considered for this role.
Pertemps North Midlands
Lockington, Leicestershire
Front Desk Agent East Midlands Gateway, Kegworth 15.53 Part time: Monday to Friday 8am-12pm We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington. This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. Key responsibilities include: Managing front of house reception duties, including visitor sign in and contractor coordination. Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests. Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements Communicating site rules, fire alarm testing updates and safety information to visitors and contractors. Creating and maintaining access cards, and handling lost or temporary card requests. Collating required paperwork, approvals and permissions, including CCTV viewing requests. Handling parcel deliveries and notifying relevant departments for collection by phone or Teams. Operating intercom and turnstile systems to manage visitor entry and exit. Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel. About You: Prior experience in a Front Desk or reception role is ESSENTIAL for this position Experience of facilities management would be beneficial Organised and ability to prioritise/manage own workload unsupervised. Confident communicator, used to dealing with a variety of stake holders Fluent in English both verbal and written Proficient in Microsoft Office Package and adaptable to IT/comms systems. To apply for the Front Desk Agent vacancy, please submit your CV to apply for this position or call us on (phone number removed) to discuss the opportunity further.
May 15, 2026
Seasonal
Front Desk Agent East Midlands Gateway, Kegworth 15.53 Part time: Monday to Friday 8am-12pm We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington. This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. Key responsibilities include: Managing front of house reception duties, including visitor sign in and contractor coordination. Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests. Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements Communicating site rules, fire alarm testing updates and safety information to visitors and contractors. Creating and maintaining access cards, and handling lost or temporary card requests. Collating required paperwork, approvals and permissions, including CCTV viewing requests. Handling parcel deliveries and notifying relevant departments for collection by phone or Teams. Operating intercom and turnstile systems to manage visitor entry and exit. Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel. About You: Prior experience in a Front Desk or reception role is ESSENTIAL for this position Experience of facilities management would be beneficial Organised and ability to prioritise/manage own workload unsupervised. Confident communicator, used to dealing with a variety of stake holders Fluent in English both verbal and written Proficient in Microsoft Office Package and adaptable to IT/comms systems. To apply for the Front Desk Agent vacancy, please submit your CV to apply for this position or call us on (phone number removed) to discuss the opportunity further.
- Property ManagementChevron Next IconContactChevron Next IconChevron Next IconTaunton Property Manager (block & Estate Management)# Taunton- Property Manager (Block and estate manager) Property Management Our offer: Now is an exciting time to join the team at GTH. We are proud of our strong reputation in the South West and our ability to deliver good results for clients. In return for your commitment we will support your ambitions and give you the scope to grow your role and progress within the firm. In addition to a generous salary that reflects your experience, we offer: A generous holiday allowance plus bank holidays and gifted days at Christmas. Flexibility with working arrangements. Social events throughout the year.Greenslade Taylor Hunt is one of the largest firms of Chartered Surveyors, auctioneers and estate agents in the West Country, with a wide range of roles and career opportunities. High quality service and professional advice are central to the firm's continuing success as a leading property specialist in the area, combined with the personal touch and friendliness that characterises our firm and helps us retain staff for many years.An exciting opportunity has arisen to join our busy team as a Property Manager within our Blocks and Estate Management department. The team cover an extensive geographical area in Somerset, Devon, Dorset and Cornwall. This is a demanding role in a busy environment. The Role: You will be required to work full time, Monday - Friday. You will be required to travel to sites but will be expected to regularly visit our Taunton Office (some hybrid working will be considered in our other regional offices). Specific tasks include: Provide exceptional levels of client service Contribute to the day to day running of property management department Carry out site visits and deal with routine and emergency maintenance Prepare and attend AGMs, EGMs as well as Director or Residents' meetings Use the software packages specific to the department, along with the Microsoft Office Suite Deal politely and efficiently with leaseholders, owners, tenants and contractors Individually manage blocks of flats and estates across the South West Region The Person: The ideal candidate will have a great attitude to work, be adaptable and able to multitask. The right candidate needs to have previous experience in working in a busy multi-disciplined department. Previous experience in Block/Estate Management is essential. A computer aptitude test will be required as part of the interview process Skills & Abilities: Experience working as a Block Manager or Assistant Block Manager Experience using the Blocks Online software package (not essential) Qualification with IRPM or RICS (preferred) Good working knowledge of Word and Excel. The ability to work well under pressure Have excellent written and oral communication skills Have good word processing skills Have sound financial skills You will need to effectively work as part of a team ensuring that our clients' expectations are not just met but exceeded. Full Driving licence and daily use of a car is required. Taunton Property ManagementClock IconOpening hoursMon - Fri: 9am-5:30pmSaturday: 9am-1:00pm9 Hammet Street, Taunton, Somerset,TA1 1RZGet directions
May 15, 2026
Full time
- Property ManagementChevron Next IconContactChevron Next IconChevron Next IconTaunton Property Manager (block & Estate Management)# Taunton- Property Manager (Block and estate manager) Property Management Our offer: Now is an exciting time to join the team at GTH. We are proud of our strong reputation in the South West and our ability to deliver good results for clients. In return for your commitment we will support your ambitions and give you the scope to grow your role and progress within the firm. In addition to a generous salary that reflects your experience, we offer: A generous holiday allowance plus bank holidays and gifted days at Christmas. Flexibility with working arrangements. Social events throughout the year.Greenslade Taylor Hunt is one of the largest firms of Chartered Surveyors, auctioneers and estate agents in the West Country, with a wide range of roles and career opportunities. High quality service and professional advice are central to the firm's continuing success as a leading property specialist in the area, combined with the personal touch and friendliness that characterises our firm and helps us retain staff for many years.An exciting opportunity has arisen to join our busy team as a Property Manager within our Blocks and Estate Management department. The team cover an extensive geographical area in Somerset, Devon, Dorset and Cornwall. This is a demanding role in a busy environment. The Role: You will be required to work full time, Monday - Friday. You will be required to travel to sites but will be expected to regularly visit our Taunton Office (some hybrid working will be considered in our other regional offices). Specific tasks include: Provide exceptional levels of client service Contribute to the day to day running of property management department Carry out site visits and deal with routine and emergency maintenance Prepare and attend AGMs, EGMs as well as Director or Residents' meetings Use the software packages specific to the department, along with the Microsoft Office Suite Deal politely and efficiently with leaseholders, owners, tenants and contractors Individually manage blocks of flats and estates across the South West Region The Person: The ideal candidate will have a great attitude to work, be adaptable and able to multitask. The right candidate needs to have previous experience in working in a busy multi-disciplined department. Previous experience in Block/Estate Management is essential. A computer aptitude test will be required as part of the interview process Skills & Abilities: Experience working as a Block Manager or Assistant Block Manager Experience using the Blocks Online software package (not essential) Qualification with IRPM or RICS (preferred) Good working knowledge of Word and Excel. The ability to work well under pressure Have excellent written and oral communication skills Have good word processing skills Have sound financial skills You will need to effectively work as part of a team ensuring that our clients' expectations are not just met but exceeded. Full Driving licence and daily use of a car is required. Taunton Property ManagementClock IconOpening hoursMon - Fri: 9am-5:30pmSaturday: 9am-1:00pm9 Hammet Street, Taunton, Somerset,TA1 1RZGet directions
Income Collection Assistant Walsall Contract 14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and procedures to colleagues and other stakeholders as appropriate including attending and actively participating in working groups and other meetings as appropriate. Prepare accurate, clear and concise casework records/notes and identify/enter key action points/outcomes/dates (incl. diary entries) on relevant systems (including debt collection agency systems) to ensure timely monitoring of arrears cases in accordance with the relevant policies and procedures. Review outstanding cases on a regular basis, including interrogating corporate and department systems and where appropriate prepare relevant notes/documents for handover of cases to senior colleagues where legal recovery activity is required. Ensure the accurate and timely processing, validation and despatch of financial transactions and documents (including credit notes, invoices and write-off requests), and dealing with matters on non-compliance in accordance with relevant policies and procedures. Assist in providing a high-quality, cost effective, best in class customer focussed service, working with customers to focus on the prevention of debt, whilst ensuring their needs are met. Providing support to senior colleagues in dealing with customer disputes and complaints and identifying/implementing appropriate service improvements. Abilities/Skills: (refer to JE guidance document) Ability to evaluate the financial position of a debtor and provide advice and support regarding payment options, including agreeing instalment arrangements. Ability to use IT systems to process transactions, enter case notes, produce reports, and monitor and reconcile financial information. Able to show a flexible approach to working and manage own workloads including monitoring and reviewing allocated cases on a regular basis and providing updates to senior manager and colleagues as required. Able to show understanding of Health and Safety issues. Knowledge/Experience: specify type, level and qualitative (not quantitative required); if any. Substantial experience of debt recovery processes and methods to maximise income, including the use of various income recovery techniques plus experience in recording clear and concise records/notes to ensure timely monitoring of arrears. Experience of processing and validating transactions and control documents and understanding matters of non-compliance of processes and procedures. Knowledge and understanding of objectives and targets. Experience of providing a customer focussed service and ability to communicate effectively. Experience in the use of financial systems and processes, and experience of reviewing those systems and processes in order to identify and develop improvements and implement new ways of working, including any service improvements identified from customer disputes and complaints. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 15, 2026
Contractor
Income Collection Assistant Walsall Contract 14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and procedures to colleagues and other stakeholders as appropriate including attending and actively participating in working groups and other meetings as appropriate. Prepare accurate, clear and concise casework records/notes and identify/enter key action points/outcomes/dates (incl. diary entries) on relevant systems (including debt collection agency systems) to ensure timely monitoring of arrears cases in accordance with the relevant policies and procedures. Review outstanding cases on a regular basis, including interrogating corporate and department systems and where appropriate prepare relevant notes/documents for handover of cases to senior colleagues where legal recovery activity is required. Ensure the accurate and timely processing, validation and despatch of financial transactions and documents (including credit notes, invoices and write-off requests), and dealing with matters on non-compliance in accordance with relevant policies and procedures. Assist in providing a high-quality, cost effective, best in class customer focussed service, working with customers to focus on the prevention of debt, whilst ensuring their needs are met. Providing support to senior colleagues in dealing with customer disputes and complaints and identifying/implementing appropriate service improvements. Abilities/Skills: (refer to JE guidance document) Ability to evaluate the financial position of a debtor and provide advice and support regarding payment options, including agreeing instalment arrangements. Ability to use IT systems to process transactions, enter case notes, produce reports, and monitor and reconcile financial information. Able to show a flexible approach to working and manage own workloads including monitoring and reviewing allocated cases on a regular basis and providing updates to senior manager and colleagues as required. Able to show understanding of Health and Safety issues. Knowledge/Experience: specify type, level and qualitative (not quantitative required); if any. Substantial experience of debt recovery processes and methods to maximise income, including the use of various income recovery techniques plus experience in recording clear and concise records/notes to ensure timely monitoring of arrears. Experience of processing and validating transactions and control documents and understanding matters of non-compliance of processes and procedures. Knowledge and understanding of objectives and targets. Experience of providing a customer focussed service and ability to communicate effectively. Experience in the use of financial systems and processes, and experience of reviewing those systems and processes in order to identify and develop improvements and implement new ways of working, including any service improvements identified from customer disputes and complaints. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date : As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries Handling incoming post, scanning and saving documents to the document management system (DMS) Corresponding directly with the clients, including sending acknowledgements and reminders Filing forms at the respective Patent office Handling prompt lists and proactively dealing with the deadlines Preparing schedules and client portfolio reports Providing general support to Partners/Fee earners Handling client s enquiries in a professional and timely manner Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year s experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: An attractive and competitive salary A pleasant and friendly working environment Flexible working core hours and hybrid working 35 hour week 26 days annual leave, increasing by one day with each complete year s service, to a maximum of 31 days, in addition to bank holidays Life Assurance cover Employee Assistance Programme Mutual pension contribution of up to 5% Smart casual dress code Giving Something Back - a paid day off once a year to volunteer at a charity of your choice Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership Social events After successful completion of probationary period: Health Cash plan Cyclescheme Season Ticket Loan Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our one team value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please click apply to be redirected to our website to complete your application. Note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven t heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies.
May 15, 2026
Full time
Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date : As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries Handling incoming post, scanning and saving documents to the document management system (DMS) Corresponding directly with the clients, including sending acknowledgements and reminders Filing forms at the respective Patent office Handling prompt lists and proactively dealing with the deadlines Preparing schedules and client portfolio reports Providing general support to Partners/Fee earners Handling client s enquiries in a professional and timely manner Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year s experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: An attractive and competitive salary A pleasant and friendly working environment Flexible working core hours and hybrid working 35 hour week 26 days annual leave, increasing by one day with each complete year s service, to a maximum of 31 days, in addition to bank holidays Life Assurance cover Employee Assistance Programme Mutual pension contribution of up to 5% Smart casual dress code Giving Something Back - a paid day off once a year to volunteer at a charity of your choice Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership Social events After successful completion of probationary period: Health Cash plan Cyclescheme Season Ticket Loan Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our one team value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please click apply to be redirected to our website to complete your application. Note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven t heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies.
Clear progression path with full support and development Hybrid working (2/3 days in the office per week) No weekend or evening work requirement Mainly office based with occasional travel to site Immediate start National Telecommunications Organisation seeking a Junior Property Consultant - Acquisitions to work as part of a team delivering future telecommunications networks As a Junior Property Consultant - Acquisitions, you will work effectively as part of a multi-disciplined team working to achieve the various acquisition objectives of the project and/or client. With training, you will learn to build effective relationships with key stakeholders, ensuring the acquisition objectives are completed within the timescale and parameters dictated by Clients Key Performance Indicators (KPIs). You will also have the opportunity to work with other disciplines including Planning, Design and Construction to obtain a thorough knowledge of the project to ensure acquisition is contributing to the overall success of the project WHAT YOU CAN EXPECT TO LEARN Progressing site instructions for Clients from inception to site completion. Instructions may include new search and acquisition, negotiating upgrades & assignments or decommissioning negotiations with the assistance of other Site Acquisition / Land Acquisition / Property Consultants. Agreeing property rights on new and existing agreements including market rentals, additional equipment rights, frequency restrictions, assignments & early termination Providing high-quality, professional acquisition advice to both internal and external stakeholders Working closely with other Project Managers, Property Consultants, Project Engineers & other key stakeholders Undertaking investigation, prepare & submit reports on suitable sites for client consideration Agreeing suitable terms with site provider or their agent, reaching agreement within the client s (or our internal) parameters & KPIs Identifying suitable back up options (if any), should the preferred option not proceed Co-ordinating & attend Multi-site visits (MSVs) with both internal & external stakeholders PERSON SPECIFICATIONS Excellent communication skills both verbal & written Ability to analyse data/information, interpret & report on results or findings Strong commercial awareness & business acumen Flexible & professional approach to work
May 15, 2026
Full time
Clear progression path with full support and development Hybrid working (2/3 days in the office per week) No weekend or evening work requirement Mainly office based with occasional travel to site Immediate start National Telecommunications Organisation seeking a Junior Property Consultant - Acquisitions to work as part of a team delivering future telecommunications networks As a Junior Property Consultant - Acquisitions, you will work effectively as part of a multi-disciplined team working to achieve the various acquisition objectives of the project and/or client. With training, you will learn to build effective relationships with key stakeholders, ensuring the acquisition objectives are completed within the timescale and parameters dictated by Clients Key Performance Indicators (KPIs). You will also have the opportunity to work with other disciplines including Planning, Design and Construction to obtain a thorough knowledge of the project to ensure acquisition is contributing to the overall success of the project WHAT YOU CAN EXPECT TO LEARN Progressing site instructions for Clients from inception to site completion. Instructions may include new search and acquisition, negotiating upgrades & assignments or decommissioning negotiations with the assistance of other Site Acquisition / Land Acquisition / Property Consultants. Agreeing property rights on new and existing agreements including market rentals, additional equipment rights, frequency restrictions, assignments & early termination Providing high-quality, professional acquisition advice to both internal and external stakeholders Working closely with other Project Managers, Property Consultants, Project Engineers & other key stakeholders Undertaking investigation, prepare & submit reports on suitable sites for client consideration Agreeing suitable terms with site provider or their agent, reaching agreement within the client s (or our internal) parameters & KPIs Identifying suitable back up options (if any), should the preferred option not proceed Co-ordinating & attend Multi-site visits (MSVs) with both internal & external stakeholders PERSON SPECIFICATIONS Excellent communication skills both verbal & written Ability to analyse data/information, interpret & report on results or findings Strong commercial awareness & business acumen Flexible & professional approach to work
Randstad Construction & Property
Wigan, Lancashire
Are you a Section Engineer or Sub Agent seeking their next role with an established Tier 1 Contractor? The role will include quality assessment, health and safety inspection, design issues and management of subcontractors. The successful candidate will be immediate and will be expected to be able to raise technical queries and run everyone on site efficiently. Suitable candidates will come from a rail stations background. Roles and Responsibilities: Managing the sub-contractors and engineers Procurement / ordering of materials Quality Control of the works / Health and Safety Production of weekly rolling programmes Providing support to site engineers Management of site activities Progress reporting Candidate Requirements Civil Engineering Degree or equivalent Highly experienced in Rail, Steel Structures, Major Earthworks, Heavy Civils, Drainage, S278 works, S185, S106, S38 works. PTS CITB TWC - would be beneficial but not essential The successful candidate will have a proven track record in civils and rail, be confident to work on their own and be immediately available. APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2026
Seasonal
Are you a Section Engineer or Sub Agent seeking their next role with an established Tier 1 Contractor? The role will include quality assessment, health and safety inspection, design issues and management of subcontractors. The successful candidate will be immediate and will be expected to be able to raise technical queries and run everyone on site efficiently. Suitable candidates will come from a rail stations background. Roles and Responsibilities: Managing the sub-contractors and engineers Procurement / ordering of materials Quality Control of the works / Health and Safety Production of weekly rolling programmes Providing support to site engineers Management of site activities Progress reporting Candidate Requirements Civil Engineering Degree or equivalent Highly experienced in Rail, Steel Structures, Major Earthworks, Heavy Civils, Drainage, S278 works, S185, S106, S38 works. PTS CITB TWC - would be beneficial but not essential The successful candidate will have a proven track record in civils and rail, be confident to work on their own and be immediately available. APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Site Engineer / Sub Agent / Agent looking to get into the office and become an estimator ATTENTION SITE AGENTS / ENGINEERS - Fed up working on site? Civils company is offering a new challenge in the office with hybrid 'working from home' conditions in Glasgow. My client, who is a well-established civils business in Glasgow, is looking for an Estimator With the shortage of estimators in the civil engineering marketplace in Scotland, and the fact that the company's Senior Estimator was a site-based engineer early in his career, working his way up through the estimating department - this would be the perfect role for a site-based engineer/agent that wants to get out of the daily 'grind' of being on site and into the warmer - more comfortable environment of the office - with working from home options available as well YOU WILL RECEIVE FULL TRAINING FROM THE SENIOR ESTIMATOR TO BECOME AN ESTIMATOR This training will involve you being taught: -• Timeous return of estimates, tenders and PQQ's to clients plus the occasional handling of sales enquiries.• Preparing tender and contract documents, including bills of quantities• Ensuring documented approval of all tender and contract documents before issue dealing with variations from form of contract and contractual issues• Reviewing both successful and unsuccessful bids to determine any lessons to be learnt, including conducting formal reviews when appropriate• Sub-contract procurement, ensuring maximum value for money• Review of current estimating templates and terms and conditions All you need to have is:- • Civil engineering 'on-site' experience• A willingness to develop your career in an office/home-based professional environment• IT literacy (MS packages)• Fluency in spoken and written English• Eligibility to work in the UK• Excellent organisational skills• Excellent problem-solving skills• Strong communication skills both with colleagues and clients Salary and Benefits • £35,000 - £50,000• Employee ownership bonus after 12 months' employment (up to £3600 tax-free annually dependent on company performance)• Further discretionary bonus (eligible from day one)• 34 days annual leave with option to purchase/sell 5 days annually• 5 sick days annually at full pay• Volunteering leave (1 day annually)• Enhanced maternity package (12 weeks full pay if 2 years continuous service)• Enhanced paternity package (2 weeks full pay followed by 2 weeks stat pay if 2 years continuous service)• £100k lump sum death in service insurance Interested? Contact me on the details below for a confidential chat and more information on this role - If you are too senior or simply not interested, but might know someone that would benefit from this type of opportunity - please pass this onto them. #
May 15, 2026
Full time
Site Engineer / Sub Agent / Agent looking to get into the office and become an estimator ATTENTION SITE AGENTS / ENGINEERS - Fed up working on site? Civils company is offering a new challenge in the office with hybrid 'working from home' conditions in Glasgow. My client, who is a well-established civils business in Glasgow, is looking for an Estimator With the shortage of estimators in the civil engineering marketplace in Scotland, and the fact that the company's Senior Estimator was a site-based engineer early in his career, working his way up through the estimating department - this would be the perfect role for a site-based engineer/agent that wants to get out of the daily 'grind' of being on site and into the warmer - more comfortable environment of the office - with working from home options available as well YOU WILL RECEIVE FULL TRAINING FROM THE SENIOR ESTIMATOR TO BECOME AN ESTIMATOR This training will involve you being taught: -• Timeous return of estimates, tenders and PQQ's to clients plus the occasional handling of sales enquiries.• Preparing tender and contract documents, including bills of quantities• Ensuring documented approval of all tender and contract documents before issue dealing with variations from form of contract and contractual issues• Reviewing both successful and unsuccessful bids to determine any lessons to be learnt, including conducting formal reviews when appropriate• Sub-contract procurement, ensuring maximum value for money• Review of current estimating templates and terms and conditions All you need to have is:- • Civil engineering 'on-site' experience• A willingness to develop your career in an office/home-based professional environment• IT literacy (MS packages)• Fluency in spoken and written English• Eligibility to work in the UK• Excellent organisational skills• Excellent problem-solving skills• Strong communication skills both with colleagues and clients Salary and Benefits • £35,000 - £50,000• Employee ownership bonus after 12 months' employment (up to £3600 tax-free annually dependent on company performance)• Further discretionary bonus (eligible from day one)• 34 days annual leave with option to purchase/sell 5 days annually• 5 sick days annually at full pay• Volunteering leave (1 day annually)• Enhanced maternity package (12 weeks full pay if 2 years continuous service)• Enhanced paternity package (2 weeks full pay followed by 2 weeks stat pay if 2 years continuous service)• £100k lump sum death in service insurance Interested? Contact me on the details below for a confidential chat and more information on this role - If you are too senior or simply not interested, but might know someone that would benefit from this type of opportunity - please pass this onto them. #
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: £30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: £30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to £300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: £30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: £30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to £300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Leasehold Manager London Contract £21.98 per hour PAYE or £28.66 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Senior Leasehold Manager 1-2 day a week in the office, 3-4 days remote, reflective of performance You ll be based at one of our main offices in either Farringdon, Croydon or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. Reporting to the Head of Property Management, you will: Provide expert oversight on all leasehold matters across a residential portfolio Ensure compliance with UK leasehold legislation, regulatory standards, and best practice Lead on complex legal, tribunal, and governance issues relating to leasehold management This is one of many roles we are recruiting for please visit our website colbernlimited co uk Key responsibilities Act as the organisation s technical expert on leasehold law and case law Set and review organisational processes to comply with the law Interpret complex lease clauses covering service charges, repairs, insurance, and landlord/tenant obligations Oversee compliance with statutory consultation requirements (Section 20) and service charge legislation Lead and manage all First-tier Tribunal (FTT) cases, including service charge disputes, lease variations, and Section 24 manager applications Prepare and review tribunal submissions, statements of case, and evidential bundles Oversee and advise on Right to Manage (RTM) claims, including notice validation, counter-notices, and management handovers Support and manage collective enfranchisement processes, including qualification and valuation principles Interface with legal and valuation experts on enfranchisement matters Provide detailed lease analysis to identify risks, ambiguities, and defects Lead on lease variation processes, including statutory applications where required Support development of lease standards and governance frameworks Ensure service charges are compliant with reasonableness, transparency, and trust accounting requirements Oversee dispute resolution relating to service charge recovery and major works Support robust budgeting, cost allocation, and reserve fund management processes Manage and oversee managing agents, ensuring compliance with RICS Residential Management Code and industry standards Monitor agent performance, governance, procurement processes, and financial controls Drive service improvement and accountability across agent-managed stock Ensure compliance with Building Safety Act 2022 and associated leaseholder protections Work with internal compliance and asset teams on building safety obligations Manage complex leaseholder disputes and escalated complaints Provide legally robust and clear advice to leaseholders, RTM companies, and RMCs Support senior stakeholders with expert reports, risk analysis, and recommendations Identify, assess, and mitigate legal, financial, and reputational risks across leasehold portfolios Develop governance frameworks and policies for leasehold compliance and best practice Ensure readiness for audit, regulatory scrutiny, and legislative change Lead and oversee a team of leasehold managers Deputise for the Head of Property management as needed and appropriate PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 15, 2026
Contractor
Senior Leasehold Manager London Contract £21.98 per hour PAYE or £28.66 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Senior Leasehold Manager 1-2 day a week in the office, 3-4 days remote, reflective of performance You ll be based at one of our main offices in either Farringdon, Croydon or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. Reporting to the Head of Property Management, you will: Provide expert oversight on all leasehold matters across a residential portfolio Ensure compliance with UK leasehold legislation, regulatory standards, and best practice Lead on complex legal, tribunal, and governance issues relating to leasehold management This is one of many roles we are recruiting for please visit our website colbernlimited co uk Key responsibilities Act as the organisation s technical expert on leasehold law and case law Set and review organisational processes to comply with the law Interpret complex lease clauses covering service charges, repairs, insurance, and landlord/tenant obligations Oversee compliance with statutory consultation requirements (Section 20) and service charge legislation Lead and manage all First-tier Tribunal (FTT) cases, including service charge disputes, lease variations, and Section 24 manager applications Prepare and review tribunal submissions, statements of case, and evidential bundles Oversee and advise on Right to Manage (RTM) claims, including notice validation, counter-notices, and management handovers Support and manage collective enfranchisement processes, including qualification and valuation principles Interface with legal and valuation experts on enfranchisement matters Provide detailed lease analysis to identify risks, ambiguities, and defects Lead on lease variation processes, including statutory applications where required Support development of lease standards and governance frameworks Ensure service charges are compliant with reasonableness, transparency, and trust accounting requirements Oversee dispute resolution relating to service charge recovery and major works Support robust budgeting, cost allocation, and reserve fund management processes Manage and oversee managing agents, ensuring compliance with RICS Residential Management Code and industry standards Monitor agent performance, governance, procurement processes, and financial controls Drive service improvement and accountability across agent-managed stock Ensure compliance with Building Safety Act 2022 and associated leaseholder protections Work with internal compliance and asset teams on building safety obligations Manage complex leaseholder disputes and escalated complaints Provide legally robust and clear advice to leaseholders, RTM companies, and RMCs Support senior stakeholders with expert reports, risk analysis, and recommendations Identify, assess, and mitigate legal, financial, and reputational risks across leasehold portfolios Develop governance frameworks and policies for leasehold compliance and best practice Ensure readiness for audit, regulatory scrutiny, and legislative change Lead and oversee a team of leasehold managers Deputise for the Head of Property management as needed and appropriate PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
May 15, 2026
Full time
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
May 15, 2026
Full time
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date : As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients' requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries Handling incoming post, scanning and saving documents to the document management system (DMS) Corresponding directly with the clients, including sending acknowledgements and reminders Filing forms at the respective Patent office Handling prompt lists and proactively dealing with the deadlines Preparing schedules and client portfolio reports Providing general support to Partners/Fee earners Handling client's enquiries in a professional and timely manner Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year's experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: An attractive and competitive salary A pleasant and friendly working environment Flexible working - core hours and hybrid working 35 hour week 26 days annual leave, increasing by one day with each complete year's service, to a maximum of 31 days, in addition to bank holidays Life Assurance cover Employee Assistance Programme Mutual pension contribution of up to 5% Smart casual dress code 'Giving Something Back' - a paid day off once a year to volunteer at a charity of your choice Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership Social events After successful completion of probationary period: Health Cash plan Cyclescheme Season Ticket Loan Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our 'one team' value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please click apply to be redirected to our website to complete your application. Please note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven't heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies.
May 15, 2026
Full time
Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date : As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients' requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries Handling incoming post, scanning and saving documents to the document management system (DMS) Corresponding directly with the clients, including sending acknowledgements and reminders Filing forms at the respective Patent office Handling prompt lists and proactively dealing with the deadlines Preparing schedules and client portfolio reports Providing general support to Partners/Fee earners Handling client's enquiries in a professional and timely manner Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year's experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: An attractive and competitive salary A pleasant and friendly working environment Flexible working - core hours and hybrid working 35 hour week 26 days annual leave, increasing by one day with each complete year's service, to a maximum of 31 days, in addition to bank holidays Life Assurance cover Employee Assistance Programme Mutual pension contribution of up to 5% Smart casual dress code 'Giving Something Back' - a paid day off once a year to volunteer at a charity of your choice Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership Social events After successful completion of probationary period: Health Cash plan Cyclescheme Season Ticket Loan Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our 'one team' value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please click apply to be redirected to our website to complete your application. Please note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven't heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies.
MacTaggart, Scott and Company
Edinburgh, Midlothian
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
May 15, 2026
Full time
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
May 15, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. If you're interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Working knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you're interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
May 15, 2026
Full time
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. If you're interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Working knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you're interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
Estate Agent Senior Sales Negotiator Basic salary £18,000 plus £150 per month (£1,800) car allowance. Salary guarantee for first four months of £2,000 net. Current average fees of £3,500 with on target earnings of £40,000 to £45,000. Personal commission of 2.5% on individual valuations booked (valuation commission is based on the person that booked the valuation) plus 2.5% on individual sales (sales commission is based on the person that booked the first viewing) and 1.25% on split sales plus 5% on Listings (if needed to cover any at any stage) Estate Agent Senior Sales Negotiator Can you demonstrate a good sales ability with a proven track record within the Estate Agency industry? We represent an established, forward-thinking and market leading independent Estate Agents who now seek a tenacious Senior Sales Negotiator with strong selling and closing skills. Are you looking for a varied and rewarding role, where your commercial savvy and outstanding people skills will help an established independent Estate Agents continue to thrive and, in turn, take your career to the next level? Estate Agent Senior Sales Negotiator Registering buyers and matching them to properties available. Arranging and conducting viewing appointments. Arranging valuations. Negotiating offers. Securing referrals for recommended Mortgage Brokers and Conveyancers. Estate Agent Senior Sales Negotiator 2 years plus experience in the Estate Agency industry. Estate Agent Senior Sales Negotiator Basic salary £18,000 plus £150 per month (£1,800) car allowance. Salary guarantee for first four months of £2,000 net. On target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 15, 2026
Full time
Estate Agent Senior Sales Negotiator Basic salary £18,000 plus £150 per month (£1,800) car allowance. Salary guarantee for first four months of £2,000 net. Current average fees of £3,500 with on target earnings of £40,000 to £45,000. Personal commission of 2.5% on individual valuations booked (valuation commission is based on the person that booked the valuation) plus 2.5% on individual sales (sales commission is based on the person that booked the first viewing) and 1.25% on split sales plus 5% on Listings (if needed to cover any at any stage) Estate Agent Senior Sales Negotiator Can you demonstrate a good sales ability with a proven track record within the Estate Agency industry? We represent an established, forward-thinking and market leading independent Estate Agents who now seek a tenacious Senior Sales Negotiator with strong selling and closing skills. Are you looking for a varied and rewarding role, where your commercial savvy and outstanding people skills will help an established independent Estate Agents continue to thrive and, in turn, take your career to the next level? Estate Agent Senior Sales Negotiator Registering buyers and matching them to properties available. Arranging and conducting viewing appointments. Arranging valuations. Negotiating offers. Securing referrals for recommended Mortgage Brokers and Conveyancers. Estate Agent Senior Sales Negotiator 2 years plus experience in the Estate Agency industry. Estate Agent Senior Sales Negotiator Basic salary £18,000 plus £150 per month (£1,800) car allowance. Salary guarantee for first four months of £2,000 net. On target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
A recruitment agency is seeking an enthusiastic Operations Agent based in Newark. This full-time role pays £27,000 per annum and involves providing exemplary service via phone, live chat, and email. Ideal candidates will exhibit exceptional attention to detail and have experience with Microsoft Office. Benefits include 28 days annual leave, critical illness cover, and free on-site parking. Join a casual office environment with opportunities for professional growth.
May 15, 2026
Full time
A recruitment agency is seeking an enthusiastic Operations Agent based in Newark. This full-time role pays £27,000 per annum and involves providing exemplary service via phone, live chat, and email. Ideal candidates will exhibit exceptional attention to detail and have experience with Microsoft Office. Benefits include 28 days annual leave, critical illness cover, and free on-site parking. Join a casual office environment with opportunities for professional growth.
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
May 15, 2026
Full time
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
