101 jobs found

Customer Journey Manager (Business Analyst Data Quality) 6 Months - Contract Leeds / Edinburgh (2 days a week on site) Are you passionate about data and its impact on customer experience? Do you thrive in a dynamic banking environment where your analytical skills can shine? If so, we have an exciting opportunity for you! What You'll Do: As the Customer Journey Manager focused on Data Quality, you'll play a pivotal role in enhancing our customer experience through effective data management. Here's what your day-to-day will look like: Data Analysis: Dive deep into various data sources to identify key themes, trends, and potential business impacts that drive decision-making. Research Excellence: Conduct primary research and curate relevant information to inform analysis and reporting. Stakeholder Support: Enable and advise stakeholders on data management systems and frameworks to maximize business benefits. Documentation Development: Craft, edit, and tailor materials to ensure clear communication across diverse audiences while maintaining organizational standards. Process Improvement: Identify shortcomings in current processes and contribute to enhancements using established change management frameworks. Guidance on Data Policies: Provide insights to managers and stakeholders regarding data policies, procedures, and best practices. Issue Investigation: Investigate queries and non-compliance matters, pinpointing root causes and proposing viable solutions. IT Security & Governance: Support improvements in data governance and security protocols within your area of responsibility. Risk Management: Employ established risk management systems to safeguard the organization against undue risks. Strategic Contribution: Participate in strategic planning and knowledge management efforts, facilitating continuous improvement. Team Leadership: Supervise and guide a team, ensuring alignment with objectives and fostering a collaborative environment. Continuous Learning: Embrace personal development and mentor others through coaching and training opportunities. Networking: Build effective internal networks, offering consultancy-style support and guidance to stakeholders across the organization. Who You Are: A data enthusiast with strong analytical skills and experience in data management. A proactive problem solver who enjoys identifying opportunities for improvement. An excellent communicator, capable of tailoring messages to various audiences. A collaborative team player who thrives in a fast-paced environment and enjoys supporting others. Why Join Us? At our client, you'll be part of a vibrant team committed to delivering outstanding customer experiences. We offer: Competitive salary and benefits package Opportunities for professional growth and development A supportive and inclusive work environment The chance to make a real impact in the banking industry Ready to embark on this exciting journey? If you are eager to leverage your skills in a role that combines data quality management with enhancing customer journeys, we want to hear from you! Apply today and take the next step in your career with us! Join us in shaping the future of banking through data-driven decision-making. Your journey begins here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job title: Workforce Management Analyst Contract length: Seat 1) 6 month contract; Seat 2) July - November contract Location: London (hybrid x3 days a week onsite) IR35: Inside Position Summary The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. This role focuses on resource management, forecasting, and proactive insight-driven decision support. The ideal candidate is comfortable operating in ambiguity, confidently challenging assumptions, and influencing stakeholders to make timely, sometimes difficult, resourcing decisions. Success in this role requires strong analytical capability, exceptional stakeholder management skills, and the ability to turn complex data into compelling stories that shape planning, prioritisation, and workforce strategy. Key Responsibilities Resource Management & Forecasting Own accurate resource forecasting across assigned portfolios, ensuring visibility of current and future capacity, demand, and gaps. Provide scenario modelling, highlighting risks, trade-offs and required decisions. Proactively identify resource constraints and present clear recommendations to drive action. Maintain up-to-date workforce and assignment data using internal systems and tools. Partner with People, Finance, Chapter Leads and Portfolio Leads to validate demand and ensure alignment with priorities. Stakeholder Partnership & Influencing Act as a trusted advisor to senior stakeholders, using data and narrative to influence resourcing choices. Confidently push back, challenge assumptions and hold teams accountable for data quality and forecasting discipline. Support stakeholders through ambiguity, providing calm, structured and fact-based guidance. Insight, Storytelling & Decision Support Translate complex datasets into clear, compelling stories with a focus on "what this means" for the business. Prepare insights, heatmaps, and presentations that support decision-making at portfolio and executive levels. Drive adoption of consistent resource management behaviours across teams. Ways of Working & Continuous Improvement Contribute to process improvements that increase efficiency, accuracy, and visibility of resource data. Support adoption of tools such as Tempus (or similar), ensuring smooth processes during transition periods. Maintain high standards of data hygiene and challenge where data is incomplete or inconsistent. Qualifications Demonstrable experience in resource management, workforce planning, or a related analytical role within a technology or project environment. Proficiency in Excel and data analysis (pivot tables, lookups, formulas, modelling). Proven ability to interpret large datasets and produce actionable insights. Profiency in Powerpoint, experience presenting to and influencing stakeholders at multiple levels. Ability to work independently in a fast-paced and sometimes ambiguous environment. Key Competencies Resource management expertise & forecasting discipline Stakeholder management & influencing Resilience and comfort in ambiguity ("working in the grey") Storytelling & insight communication Analytical thinking & problem solving Challenging constructively & confident pushback Data-driven decision-making Proactive continuous improvement mindset If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.

We're Hiring: Commercial Finance Analyst Location: Droitwich/Market Drayton/Telford and Hybrid - 3 days per week on site. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities. With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We are currently recruiting in our Milk & Ingredients Finance Department for a Commercial Finance Analyst to provide accurate, timely and insightful financial support to the commercial team helping to drive commercial decision making, improve business performance and strengthen financial control across the function. What you'll do: Prepare and distribute daily, weekly, and monthly finance reports that support accurate performance tracking and commercial decision-making. Ensure reporting is delivered accurately and on time to meet business and month-end deadlines. Support the preparation and maintenance of customer price files in collaboration with the wider Commercial Finance team. Provide month-end support across Commercial Finance, ensuring rebates are accurately allocated in SAP by customer and product. Work with the FP&A team to ensure all relevant postings are completed accurately and customer performance is fully reflected in financial results. Support the tender and costing process through the preparation of tender profit and loss analysis. Act as an SAP super user for the Commercial Finance team, providing guidance, training, and day-to-day support; contribute to SAP development activity, ensuring Commercial Finance reporting is maintained and enhanced with the appropriate level of detail and functionality. Identify opportunities to improve reporting efficiency, data quality, and commercial insight. What you'll bring: - Degree in a relevant subject Ideally SAP experience Experience working in a FMCG environment Strong problem-solving, logical and numeric skills Good Excel and analytical skills Excellent relationship building and communication skills Comfortable working in a fast-paced environment Comfortable working with large amounts of data and learning multiple systems. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at At Müller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you. You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland

Job Description As part of our continued growth and investment in our data and analytics capabilities, we're recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You'll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. You'll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. What you'll be doing Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution. Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues What we're looking for We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment Working with data from multiple systems and structures and at different velocities including near real time Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation Advanced SQL development including query development and optimisation, stored procedures, and performance tuning Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous Change management using JIRA and Confluence would be an advantage Experience using and implementing AI agents for code creation and process efficiency would be advantageous About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Quality Assurance (Trade & Transaction Reporting) Location: London - Hybrid ( 2-3 days in office is essential) Contract: Through to 31/03/2027 Rate: 550 - 600 inside umbrella Background The firm is undergoing major business and technology transformation, expanding products and customer base while maintaining strong regulatory compliance. It operates trade/transaction reporting monitoring with a dedicated Operations & IT TTR team. This role ensures the effectiveness of banking and capital markets TTR functions, supports regression testing, maintains regression packs, and owns testing for TTR enhancements and monthly Prudential Risk updates. Role Responsibilities 1. TTR / Post-Trade Testing Lead testing for TTR, Prudential Products, and CTB initiatives across MiFID II/MiFIR, EMIR, SFTR . Collaborate with Product Analysts, Compliance, IT, and business teams. Perform data analysis, validation, root-cause investigation , and back-reporting checks. Maintain and update test scenarios and regression packs (XRAY, Jira, Confluence). Ensure adherence to Agile delivery and continuous improvement. Mentor junior QA analysts. 2. Business Analysis Gather requirements, define acceptance criteria, and validate use cases. Support BA team and assist with UAT regression testing . 3. Test Environment & Data Management Ensure suitable environments for testing and automation. Manage test data for execution. 4. Bug Management & Reporting Log, track, and document defects. Map test results to risks and ensure traceability. 5. Stakeholder & Project Management Act as key liaison between QA, BA, PM, SMEs, Operations, and Front Office . Manage testing lifecycle, timelines, risks, and dependencies. Provide estimates and reporting to stakeholders. Lead automation strategy, frameworks, and training. Support change management and escalating risks where needed. Skills & Experience Core Requirements Strong QA/Test Lead experience in regulatory reporting (PTTR). Deep knowledge of MiFID, EMIR, SFTR . Experience across asset classes: IR, FX, Credit, Commodities . Strong data analysis, problem-solving, and stakeholder management skills. Hands-on experience with: Tools: DTCC, RHUB, Kaizen, DUCO/IntelliMatch Platforms: Murex, Summit, PRISM, FOX, Bloomberg, MarkitWire Regulatory reporting project delivery (including migration/remediation). Strong understanding of front-to-back trading environments . Excellent communication and documentation skills. Technical Skills Tools: JIRA, Confluence, XRAY, MS Office Strong skills in Excel, SQL (VBA preferred) Experience in Agile and Waterfall Qualifications Degree in STEM discipline ISTQB certified (minimum) Finance/regulatory qualifications preferred Desirable Financial markets expertise Vendor systems (e.g., Gloss, settlement, cash flow systems) Endpoint testing with S&P, DTCC XRAY experience Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

HR Data Migration Analyst Leeds (Hybrid - 1 day per week in office)£51,753 (Fixed Term until November, with strong potential to extend to June) Morgan Hunt are working in partnership with a well-regarded organisation to recruit an HR Data Migration Analyst to support a key transformation programme, migrating people data from legacy systems into SAP SuccessFactors. This is an excellent opportunity to play a central role in a high-profile data migration project, working closely with stakeholders across HR, IT, and programme teams. The Role As part of the People Data Migration team, you will be responsible for supporting the successful transition of HR data into the new system environment. Key responsibilities will include: Data mapping and data modelling across legacy and target systems Data reconciliation and business validation activities Identifying and analysing data defects, errors and inconsistencies Supporting data remediation and cleansing activities Managing your own workload in line with the project plan and timelines Providing regular updates and contributing to programme status reporting You will also play a key supporting role across the wider programme, including: Supporting business readiness activities Contributing to UAT preparation and execution Assisting users during parallel payroll runs Please note, this role profile is not exhaustive and may include additional responsibilities aligned to the level of the post. About You To be successful in this role, you will bring: Strong data analysis skills - with proven ability to interpret and present complex data to support decision-making and resolve migration issuesData migration experience - including cleansing, validation, reconciliation, and troubleshooting migration challengesStakeholder management expertise - confident working with internal teams and third-party suppliersExcellent communication skills - able to translate technical detail into clear, accessible information for non-technical audiencesCollaborative approach - comfortable working across multiple teams and contributing to shared outcomes Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Tyne & Wear (Ref 794 ) Permanent £50k and Hybrid working Our client is on a journey to continually evolve their People systems and processes-putting great employee experiences at the heart of everything they do. We're looking for a People Systems Analyst to play a key role in maintaining, optimising, and enhancing the Workday platform across People and Payroll functions. If you're passionate about data, systems, and driving smarter ways of working, this is your opportunity to make a real impact. What you'll be doing As People Systems Analyst, you'll be the go-to expert for Workday configuration, support, and continuous improvement. You'll collaborate closely with People, Payroll, and business stakeholders to ensure our systems are accurate, efficient, and user-friendly. Key responsibilities Configure, maintain, and troubleshoot Workday modules including Core HCM, Absence, and Payroll, with scope to support future modules Build and enhance reports and dashboards to provide meaningful insights Develop and maintain business processes, calculated fields, condition rules, security roles, and integrations Support bi-annual Workday releases, including testing, documentation, and stakeholder communications Ensure data accuracy and integrity across all People systems Conduct data audits and implement robust data quality controls Act as the primary point of contact for system queries, troubleshooting, and escalations Deliver training, user guides, and documentation to stakeholders Collaborate with cross-functional teams to improve system adoption and usability Partner with stakeholders to map, streamline, and automate processes Contribute to system upgrades, enhancements, and new module implementations What we're looking for We're seeking someone with a strong blend of technical expertise and people-focused thinking. Essential experience Strong knowledge of Workday HCM and business process configuration Experience building Workday reports (Advanced, Matrix, and Composite preferred) Proven analytical and problem-solving skills Experience supporting integrations (EIB, Core Connectors, Studio) Understanding of HR processes across the employee lifecycle Ability to manage multiple priorities in a fast-paced environment Excellent communication and documentation skills Skills & competencies A strong technical aptitude and curiosity to learn new Workday features A customer-first mindset focused on delivering great user experiences High attention to detail and data accuracy Excellent stakeholder collaboration skills Strong organisation and time management Confidence to challenge unclear requirements and highlight risks Ability to prioritise and triage effectively A proactive, continuous improvement mindset

We're working with a well-established organisation in the professional services sector to recruit a Reward Advisor / Reward Analyst to join their HR team. This is an excellent opportunity for someone with experience in reward, compensation or people analytics who enjoys working with data, influencing decision-making and supporting a broad range of reward activities. You'll play a key role in delivering annual reward processes, maintaining reward data and providing insight to support business decisions, while working closely with HR and wider stakeholders across the organisation. The Role This is a varied position combining both operational and analytical reward responsibilities. You'll support the delivery of annual reward cycles, maintain reward frameworks and provide market insights and data analysis to help ensure the business remains competitive and compliant. Key Responsibilities - Support the delivery of annual salary and bonus review processes. - Analyse reward data and provide reporting and insights to stakeholders. - Assist with benchmarking activities and market salary surveys. - Support the management and maintenance of reward systems and employee data. - Provide advice and guidance on reward-related queries across the business. - Contribute to reward projects and continuous improvement initiatives. What We're Looking For - Previous experience in a Reward, Compensation or Reward Analyst position. - Experience within financial services, wealth management, banking, insurance or another regulated environment would be highly advantageous. - Strong analytical skills with the ability to interpret and present data. - Good Excel skills and confidence working with large datasets. - Excellent attention to detail and the ability to manage multiple priorities. Why Apply? This is an opportunity to join a well-respected organisation that places real value on its people and reward offering. You'll gain exposure to a wide range of reward activities, work alongside experienced HR professionals and have the chance to develop your expertise within a collaborative team. The role offers hybrid working, with three days per week based in the Bristol office, alongside a competitive salary of 45,000 - 57,000. If this sounds like the right opportunity for you, we'd love to hear from you. Apply today, and if your experience looks like a good fit, we'll be in touch to discuss the role in more detail. We may also contact you for some additional information to support your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)

Digital & IT Business Analyst Reports to: Digital & IT Director Salary: £52,241 £54,241 per annum (dependent on location) Contract: Temporary to Permanent Hours: 37.5 hours per week Location: Wigan or London (with hybrid working available ) or remote based in England About the role Keep Britain Tidy is investing in ambitious digital innovation to support its environmental mission and is recruiting a talented Digital & IT Business Analyst to play a central role in shaping and delivering its digital and technology roadmap. This is an exciting opportunity to join the organisation at a pivotal time, where you will turn complex analysis into a clear, structured journey, guiding stakeholders from current state through to practical, deliverable solutions. Working closely with the Digital & IT Director, you will contribute to a range of initiatives including digital platform analysis and enhancement, alongside infrastructure reviews, ensuring systems, processes and data are aligned to organisational goals. Key responsibilities Lead the end-to-end definition and agreement of business and technical requirements Capture as-is and design to-be processes that drive meaningful improvements Translate analysis into clear, stakeholder-focused journeys and delivery plans Analyse and review both digital platforms and IT infrastructure, identifying opportunities for improvement Manage multiple workstreams simultaneously, delivering high-quality outputs to tight deadlines Conduct impact assessments, identifying risks, dependencies and business implications Facilitate workshops and engage stakeholders across the organisation Support structured testing (including UAT) to ensure solutions meet real business needs Produce high-quality documentation to support delivery and long-term adoption About you You are an experienced Digital & IT Business Analyst who thrives in a fast-paced environment and enjoys bringing clarity to complexity. You are confident working across multiple priorities and can deliver high-quality outputs under pressure. You will bring: Proven experience in digital and IT business analysis Strong stakeholder engagement and facilitation skills The ability to work to tight deadlines without compromising quality Experience analysing and improving digital platforms and infrastructure Strong process mapping, data analysis and requirements gathering expertise A proactive, solutions-focused approach with the ability to take ownership Experience with Agile, PRINCE2 or similar delivery methodologies A genuine interest in the not-for-profit sector and a passion for supporting environmental impact is desirable. To discuss this role in more detail please contact Hannah at Not For Profit People.

We're looking for a Financial Performance and Insight Analysts to join our Financial Insight and Planning Team. We're a large complex charity but the basic model upon which it runs is simple, we provide people with access to beautiful or historic places that provide physical and spiritual refreshment, people join, visit and donate money which is invested in conservation and access. It is a virtuous circle. The more income we generate, the more we can spend on the places that support strategic decisions. What it's like to work here You'll be joining a collaborative, forward-thinking Financial Performance & Insight function that sits at the centre of the organisation, supporting teams across finance, strategy, IT and operations. We're focused on creating a culture of data-driven decision making, continuous improvement and strong financial governance, working together to ensure high-quality insight underpins how the organisation plans for both the short and long term. Your contractual location will be our Financial Service Centre in Trowbridge and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll lead the delivery of high-quality, Trust wide financial reporting, forecasting and strategic insight that supports Executive and Board Level decision making. As a key member of the Financial Performance and Insight Reporting team, you'll own key reporting processes, act as a trusted advisor to senior stakeholders and drive continuous improvement in financial insight capabilities. Ultimately, you'll be supporting in decision making that influences the financial running of properties, places and outdoor spaces - now and setting up foundations well for the longer term. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for: Strong understanding of finance systems and management accounting, with AAT qualification or equivalent experience Proven ability to translate complex financial data into clear, actionable insight within large organisations Excellent numerical and analytical skills, with a high level of accuracy and attention to detail Strong IT and data management skills, including proficiency in MS Office, Alteryx, and Tableau Confident communicator, able to engage and influence a wide range of stakeholders through clear written and verbal communication Well-organised, with the ability to prioritise workload and meet tight deadlines Experience delivering strategic financial insight and presenting to senior leadership to support decision-making The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Job Title: Lead Data Scientist Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London. Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay). About the Team Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government? The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job The Lead Data Scientist is a key management role within NISTA Data and Insight team. You will balance technical expertise with leadership and communication skills, to develop bespoke data science products to be used across NISTA, HM Treasury and the wider UK government. Working in close partnership with others in NISTA's Data and Insight management team, you will help shape the direction for how we use data, generate insight and develop AI enabled capabilities. In this role you will: Lead our Insight Workstream Maintaining, developing and deploying a range of data science products (including Python Plotly Dash apps, Next.js apps and advanced analytical (ML and AI) tools) on our cloud-based technology stack (AWS) Finding new opportunities to create value for the organisation and identifying emerging technologies to develop new products Building and maintaining positive relationships with a range of partners, including colleagues across multiple departments, to embed user-centric data science products Work to expand and develop our advanced analytical offering for Project Delivery Function, including building and embedding advanced AI tools across government Provide guidance to team members on best practices in coding, analysis, and usage of data, including use of Git for version control and Data Engineering principles Be an excellent line manager, with the ability to motivate people to deliver and perform at their best even in challenging circumstances Foster a culture of experimentation and learning, working with others in the management team to drive our Innovation workstream e.g. hackathons and innovation days Champion the role of data, digital and analysis in supporting organisational priorities and communicating data science outputs confidently to senior leaders and ministers About You We are seeking people who: Have the ability to produce high-quality code in at least one language (e.g. Python) Have experience working with a cloud computing platform (e.g. AWS) Have experience leading data science projects to solve problems creatively. Have the ability to translate complex analysis into insights to communicate to non-technical audiences to achieve impact Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

HR Operations Manager Salary: £34,820 - £40,000 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time (min 0.7FTE) or job-share basis, and flexible working hours can be accommodated. Location: Norwich About the Team The onboarding team is a friendly, hard-working team based in Norwich, delivering a vital service that supports people joining HM Treasury. Working at the heart of the People and Capability function, the team partners closely with HR, IT, payroll and vetting to deliver end to end onboarding. As part of the wider Resourcing and Reward branch, the role offers the chance to lead a visible service, shape how we bring people into the department and be part of a collaborative, supportive HR team at the centre of government. About the Job In this role, you will: Lead the HR Onboarding service, ensuring timely, accurate and compliant delivery, while improving processes, driving change and working with key partners to support continuous improvement Lead and develop the Onboarding team to deliver a high-quality service, fostering a positive and inclusive culture that supports collaboration and successful delivery Build strong relationships across HR, IT, Payroll and Security to promote a joined-up approach to service delivery Develop and maintain a strong understanding of onboarding and recruitment practices, staying up to date with best practice and providing clear, practical advice Manage the pre-employment checking contract, monitoring performance and working to resolve issues Use data to monitor performance and provide clear insights to support decision making This is a great opportunity to lead a high-impact service at the heart of HM Treasury, shaping how we bring people into the organisation. You'll play a key role in ensuring a smooth, high-quality onboarding experience, while driving improvements and influencing how services are delivered across HR. It's an exciting chance to combine leadership, operational delivery and continuous improvement in a visible role that makes a real difference to both new joiners and the wider department. About You We're looking for someone with experience delivering high-volume, process-driven HR services, who can spot ways to improve how things work and make them happen. You'll be confident managing competing priorities while keeping things running smoothly day to day, and comfortable working with a wide range of stakeholders, communicating clearly and influencing outcomes. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

Director of Financial Planning and Analysis Location: London Salary: circa £100,000 per annum Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Director of FP&A, you will lead the institution s financial planning and analysis activity, working closely with the Chief Financial Officer to shape financial strategy and support decision-making at the most senior level. You will be responsible for the FP&A function end-to-end, overseeing planning, forecasting, reporting, and financial analysis, while leading a team of Finance Analysts and Finance Business Partners. The role plays a central part in strengthening financial insight across the University and supporting colleagues to make informed, data-driven decisions. What You ll Do: Lead the annual planning cycle, including budgeting, forecasting, and development of the medium-term financial plan. Develop and maintain robust financial models to support clear, data-led decision-making. Oversee management reporting, board reporting, and covenant compliance, ensuring outputs are clear, timely, and relevant. Provide insight, analysis, and constructive challenge to senior stakeholders to support informed decisions. Monitor financial performance, risks, and opportunities, including debt and covenant position. Lead and develop the FP&A team, setting clear direction and supporting ongoing growth and capability. Build strong working relationships across the University, helping non-finance colleagues to engage with and understand financial information. Drive continuous improvement in FP&A processes, systems, and tools. Support wider strategic initiatives, including investment decisions and organisational change. What You ll Bring: A recognised accounting qualification (ACA, ACCA, or CIMA), with significant post-qualification experience in a senior FP&A or finance leadership role. Experience leading end-to-end financial planning and reporting in a complex organisation. Strong analytical skills, including financial modelling and the ability to translate data into clear, practical insight. Confidence working with senior stakeholders, with the ability to communicate clearly and provide appropriate challenge. Experience of leading and developing teams, creating an environment where people can perform and grow. Sound judgement, with the ability to balance detail with a broader strategic perspective. Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines. A collaborative approach and interest in building financial understanding across a wider organisation. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity? Click apply and complete your application.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Product Designer (UX/UI) Location: London - 2 days onsite Contract: 6 months contract Rate: 550 inside umbrella What you'll be doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Bring designs to life at different levels of fidelity through prototyping software (primarily Figma) Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What we're looking for We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Demonstrable experience across both User Experience (UX) and Visual Design Proven digital design experience (preferably mobile app design experience) Strong Figma skills Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Description An exciting opportunity for a Business Analyst has arisen for an ambitious individual to join the Operational Change team in Manchester. As a Business Analyst you will have the opportunity to progress your career at AJ Bell, providing business analysis services to support AJ Bell with its growth and cost targets. The key responsibilities of the role are as follows: Work with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures You will gather, analyse and validate business requirements Produce business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tool You will create high quality specifications Facilitate stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business Assist in defining user acceptance tests for new or improved business processes and IT systems You will analyse solutions from all angles by modelling processes, mapping data and perform gap, impact and risk analysis to ensure that no detail is missed You will support both internal development teams and external suppliers in the implementation of a change You will seek to identify areas where improvement in systems and processes will lead to greater efficiency and ensure that these are brought to management attention What we're looking for: Demonstrable experience of 3-5 years as a Business Analyst in a professional setting Possession of, or substantial progress towards, a recognised Business Analysis professional qualification Exceptional analytical and problem-solving capabilities Experience of working in an Agile environment Meticulous attention to detail In-depth knowledge of industry standards, regulatory requirements, and compliance protocols Proven ability to work autonomously and collaboratively within a team environment Superior interpersonal and communication skills, both written and verbal Exemplary organisational skills with a track record of meeting stringent deadlines Demonstrated proactive approach and solution-oriented mindset Proficient in Lean / Six Sigma methodologies and their practical application About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Qualifications

Job Title: Operations Analyst / Reconciliation Analyst Duration: 5 Months Location: Manchester / Hybrid (4 days per week in the office) Salary: 20.81 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. About the Opportunity Are you an analytical professional with experience in Financial Services Operations, Reconciliations, Finance, or Investment Administration? Our client, a leading global banking organisation, is seeking a detail-oriented Operations Analyst to join their Manchester-based team on a 5-month contract. This is an excellent opportunity for candidates with experience investigating discrepancies, managing financial data, and ensuring operational accuracy within a fast-paced environment. Key Responsibilities Investigate and resolve exceptions and discrepancies within operational processes Perform reconciliations and ensure the accuracy of financial records and transactions Review, validate and maintain data across multiple systems Support the processing of financial events and transactions Monitor deadlines and ensure work is completed accurately and within agreed timescales Respond to internal and external queries, escalating issues where appropriate Identify process improvement opportunities and contribute to operational efficiency About You We're looking for candidates with experience in one or more of the following areas: Reconciliations Financial Services Operations Finance or Accounting Administration Investment Operations Asset Servicing Settlements Fund Administration Banking Operations You will also demonstrate: Strong analytical and problem-solving skills Excellent attention to detail Experience working with large volumes of data Good knowledge of Microsoft Excel and MS Office The ability to prioritise workload and meet deadlines in a regulated environment Previous Corporate Actions experience is beneficial but not essential, as transferable financial services operations experience will also be considered. Why Apply? This is an excellent opportunity to gain experience within a global banking organisation, develop your operational expertise, and work alongside experienced professionals in a collaborative environment. How to Apply To apply for this opportunity, please submit an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey, and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Automotive is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a Senior Analyst to work in a close-knit team in charge of meeting the needs of our clients in the global tyre and rubber industries. You will work with our Team to supply our clients with research & analysis into the global tyre market. What you ll be doing Maintaining and enhancing global tyre and rubber market forecasts. Analysing market trends and their implications for our clients across the global tyre industry. Producing written insights for clients. Presenting the results of analysis to clients across the globe. As part of the team, delivering regular market reports and forecast updates to clients. Responding to client, journalist and internal queries. What we re looking for Experience in understanding and analysing markets with good knowledge of the tyre and/or automotive industry. Strong research skills and ability to work with large databases and numerical systems. Ability to confidently and articulately communicate with clients and external contacts, primarily through email and phone calls. Bachelor s and/or Master s Degree / or equivalent. Economics, mathematics or numerate disciplines preferred but not required. Advanced Microsoft Office, especially Excel and PowerPoint experience. Excellent spoken and written English. High level of attention to detail. Ability to work independently, manage own schedules and deliver to deadlines. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title Salary: London: £37,820 - £43,000 / National: £34,820 - £40,000 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London / Darlington About the Team The Office of Financial Sanctions Implementation (OFSI) has been operational since March 2016 and has quickly established itself as a world-leader in financial sanctions, a key area of foreign and national security policy. OFSI is the UK's Competent Authority for financial sanctions. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and third sector, and guidance to help them follow the law. We work closely with law enforcement, intelligence agencies and strategic policy colleagues across Government to help ensure that financial sanctions are accurately understood, implemented and enforced. We are a diverse and friendly team, offering an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. About the Job We are looking to hire an Intelligence Officer for the OFSI Human Intelligence Unit (HIU) which is part of OFSI's Sensitive Intelligence Unit. The Sensitive Intelligence Unit oversees the management, development, and distribution of OFSI's intelligence. The Human Intelligence Unit (HIU) manages all HUMINT and Whistleblower material for OFSI. It collaborates with various government and law enforcement partners to share, evaluate, protect, and advance this information. The HIU also sets standards and oversees governance related to HUMINT and Whistleblower material, aiming to identify and disrupt the most serious cases of financial sanctions circumvention, evasion, and breaches. In this role, you will: Triage and assess incoming HUMINT material, including Whistleblower material. Identify potential de-briefing opportunities and support ongoing operational activity to develop HUMINT material. Disseminate HUMINT intelligence via appropriate gateways following standard operating procedures to ensure all material is handled legally and in a compliant manner. Support the management of ongoing relationships with partners and other relevant agencies who hold assets in the sensitive arena. Support the HIU SEO in maintaining, reviewing and updating relevant policy. Maintain and develop relationships with key domestic and international partners. Develop a thorough understanding of relevant Sanctions regimes legal framework and apply this in context of HUMINT intelligence. This role offers a unique opportunity to gain in-depth knowledge of sanctions, a complex and sensitive policy area, and understand their connection to criminal and civil enforcement, as well as broader HMG national security goals. You will work on high-profile casework, collaborating with a range of stakeholders and delivering at pace in a dynamic environment. About You We are seeking candidates whose skills and experience will enable them to make an immediate impact, who embody our organisation's values and are motivated to join the team. We are looking for: Experience of working with HUMINT or Whistleblowing Intelligence and knowledge of relevant legislation. Strong communication skills with the ability to build working relationships with internal and external stakeholders and partners. Ability to identify risks and make sound recommendations in writing and verbally. Ability to develop and analyse data, thinking independently to support conclusions when information is incomplete. Ability to quickly gain an understanding of a range of competing complex issues and the ability to make evidenced recommendations. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

Senior Business Analyst / Lead Business Analyst Digital Transformation Public Sector & Enterprise Change Hybrid Working - Multiple offices across the UK We are supporting a major consulting and transformation environment delivering large-scale digital and operational change programmes across public sector and highly regulated enterprise environments. This is not a traditional "requirements gathering" BA role. We are looking for experienced Senior / Lead Business Analysts who are comfortable operating within complex, high-profile transformation programmes, working across business, technology, operations and senior stakeholder groups to shape and deliver meaningful change. The successful candidates will typically come from large-scale environments such as government, financial services, utilities, telecoms, transport, healthcare, defence or other regulated sectors. What you'll be doing Leading Business Analysis activity across complex transformation programmes Facilitating workshops with senior stakeholders and multidisciplinary teams Working closely with Product, Architecture, Engineering, Service Design and Delivery functions Defining and managing functional and non-functional requirements Driving process redesign, service improvement and operational change Supporting discovery, target operating model definition and solution shaping Translating ambiguity into clear, structured delivery outcomes Supporting governance, prioritisation and delivery planning Mentoring and developing Business Analysts within wider delivery teams Contributing to improvements in BA standards, frameworks and ways of working Supporting AI-enabled and automation-led transformation initiatives where appropriate We are particularly interested in people with experience across: Large-scale digital transformation Public sector or regulated environments Enterprise-level operational change Financial crime, compliance or regulatory programmes Complex stakeholder environments Agile, hybrid or multidisciplinary delivery models Customer, operational or data-led transformation BA leadership, practice leadership or mentoring responsibilities What we're looking for Strong Senior or Lead Business Analysis experience within complex organisations Gravitas and confidence working with senior stakeholders Experience operating across both business and technology teams Ability to challenge constructively and influence decision-making Strong workshop facilitation and stakeholder alignment skills Experience working closely with architects, engineers and product teams Strong understanding of requirements management, business rules, process modelling and solution definition Ability to remain hands-on while operating strategically Experience leading or mentoring other Business Analysts is highly desirable Backgrounds likely to align well Examples may include experience within: DWP / Government Digital Barclays / Lloyds / Financial Services transformation Transport / Utilities / Infrastructure programmes Defence or secure environments Enterprise SaaS or operational transformation Major consulting or systems integration environments Why this role? High-profile transformation programmes Strong pathway into leadership Opportunity to shape delivery and influence strategy Complex, meaningful work with real organisational impact Collaborative multidisciplinary environment Exposure to modern digital, automation and AI-enabled transformation We are looking for individuals who combine strong Business Analysis fundamentals with the confidence and credibility to operate within enterprise-scale transformation environments.