Head of Advice (Must be Dipfa Qualified) Blaby, Leicestershire Up to £80,000 + Bonus + Outstanding Benefits Are you an experienced Financial Planner looking to take the next step into leadership, or an established Manager seeking a fresh challenge with a highly respected independent financial planning firm? This is an exceptional opportunity to join a thriving, client-focused business where you will play a key role in shaping adviser performance, supporting business growth, and influencing the future direction of the advice function. You will be working closely with senior leadership team, and be responsible for leading a team of Financial Advisers, helping them achieve their full potential while ensuring the delivery of outstanding client outcomes and maintaining the highest professional standards. If you are passionate about people development, operational excellence, and creating a high-performing advice culture, we'd love to hear from you. What's On Offer? Salary up to £80,000 Performance-related bonus scheme 25 days holiday plus bank holidays, increasing with service Generous non-contributory pension scheme Optional salary sacrifice pension arrangements Death in Service benefit (subject to qualifying criteria) Employee Assistance Programme and wellbeing support Modern offices with on-site gym facilities and free parking Ongoing professional development and support towards Chartered status A collaborative, supportive, and forward-thinking culture The opportunity to shape, influence, and develop a successful advice team The Opportunity As Financial Planning Manager, you will be responsible for leading, mentoring, and supporting a team of advisers, providing the guidance and structure needed to help them succeed. This role offers the perfect blend of leadership, coaching, commercial responsibility, and strategic involvement. You'll work collaboratively across compliance, operations, marketing, and support teams to drive business performance and continually enhance the client experience. Importantly, this role offers the chance to make a genuine impact within a growing and highly respected firm that values innovation, professionalism, and long-term career development. Key Responsibilities Lead, motivate, and develop a team of Financial Advisers, fostering a culture of excellence and accountability Coach advisers to maximise performance, client outcomes, and professional development Support recruitment, onboarding, training, and succession planning initiatives Drive operational efficiency and implement best-practice processes across the advice function Monitor adviser performance, workflow, and productivity, identifying opportunities for improvement Collaborate with compliance, operations, and marketing teams to ensure business objectives and regulatory standards are met Analyse management information and performance data to support strategic decision-making Contribute to business growth initiatives by identifying market opportunities and evolving client needs Prepare and present meaningful performance and operational reports to senior management Champion a positive, collaborative, and client-centric culture throughout the business About You We welcome applications from experienced Financial Planners looking to move into leadership, as well as established Financial Services Managers seeking a new opportunity. To be successful, you will have: Proven experience within financial planning or wealth management Previous people management, team leadership, coaching, or mentoring experience Level 4 Diploma in Financial Planning (or equivalent) Strong technical knowledge across pensions, investments, protection, and holistic financial planning Excellent leadership, communication, and relationship-building skills A genuine passion for developing and supporting others Strong commercial awareness and an understanding of business performance drivers Experience using management information and data to improve outcomes High professional standards and a commitment to delivering exceptional client service Progress towards Chartered status would be advantageous but is not essential. Why Join? This is more than a management role. It's an opportunity to help build the next chapter of a successful independent financial planning business while developing talented advisers and making a lasting impact on both clients and colleagues. Whether you're a successful adviser ready to step into leadership or an experienced manager looking for greater influence and responsibility, this role offers an exciting platform for long-term career growth. Apply today through NJR Recruitment for a confidential discussion quoting reference NJR16795
Jun 24, 2026
Full time
Head of Advice (Must be Dipfa Qualified) Blaby, Leicestershire Up to £80,000 + Bonus + Outstanding Benefits Are you an experienced Financial Planner looking to take the next step into leadership, or an established Manager seeking a fresh challenge with a highly respected independent financial planning firm? This is an exceptional opportunity to join a thriving, client-focused business where you will play a key role in shaping adviser performance, supporting business growth, and influencing the future direction of the advice function. You will be working closely with senior leadership team, and be responsible for leading a team of Financial Advisers, helping them achieve their full potential while ensuring the delivery of outstanding client outcomes and maintaining the highest professional standards. If you are passionate about people development, operational excellence, and creating a high-performing advice culture, we'd love to hear from you. What's On Offer? Salary up to £80,000 Performance-related bonus scheme 25 days holiday plus bank holidays, increasing with service Generous non-contributory pension scheme Optional salary sacrifice pension arrangements Death in Service benefit (subject to qualifying criteria) Employee Assistance Programme and wellbeing support Modern offices with on-site gym facilities and free parking Ongoing professional development and support towards Chartered status A collaborative, supportive, and forward-thinking culture The opportunity to shape, influence, and develop a successful advice team The Opportunity As Financial Planning Manager, you will be responsible for leading, mentoring, and supporting a team of advisers, providing the guidance and structure needed to help them succeed. This role offers the perfect blend of leadership, coaching, commercial responsibility, and strategic involvement. You'll work collaboratively across compliance, operations, marketing, and support teams to drive business performance and continually enhance the client experience. Importantly, this role offers the chance to make a genuine impact within a growing and highly respected firm that values innovation, professionalism, and long-term career development. Key Responsibilities Lead, motivate, and develop a team of Financial Advisers, fostering a culture of excellence and accountability Coach advisers to maximise performance, client outcomes, and professional development Support recruitment, onboarding, training, and succession planning initiatives Drive operational efficiency and implement best-practice processes across the advice function Monitor adviser performance, workflow, and productivity, identifying opportunities for improvement Collaborate with compliance, operations, and marketing teams to ensure business objectives and regulatory standards are met Analyse management information and performance data to support strategic decision-making Contribute to business growth initiatives by identifying market opportunities and evolving client needs Prepare and present meaningful performance and operational reports to senior management Champion a positive, collaborative, and client-centric culture throughout the business About You We welcome applications from experienced Financial Planners looking to move into leadership, as well as established Financial Services Managers seeking a new opportunity. To be successful, you will have: Proven experience within financial planning or wealth management Previous people management, team leadership, coaching, or mentoring experience Level 4 Diploma in Financial Planning (or equivalent) Strong technical knowledge across pensions, investments, protection, and holistic financial planning Excellent leadership, communication, and relationship-building skills A genuine passion for developing and supporting others Strong commercial awareness and an understanding of business performance drivers Experience using management information and data to improve outcomes High professional standards and a commitment to delivering exceptional client service Progress towards Chartered status would be advantageous but is not essential. Why Join? This is more than a management role. It's an opportunity to help build the next chapter of a successful independent financial planning business while developing talented advisers and making a lasting impact on both clients and colleagues. Whether you're a successful adviser ready to step into leadership or an experienced manager looking for greater influence and responsibility, this role offers an exciting platform for long-term career growth. Apply today through NJR Recruitment for a confidential discussion quoting reference NJR16795
Junior Legal Cashier Bridgwater, Somerset £23,000 - £24,000 Full-Time Office-Based Our client, is a well-established and highly respected law firm with offices across Dorset, Somerset and Devon. Known for their friendly, approachable culture and commitment to delivering exceptional client service, they are now seeking a Junior Legal Cashier to join their Finance team based in Bridgwater . This is an excellent opportunity for an organised and detail-oriented individual looking to develop their career within legal finance. Working closely with the Finance Manager, you will play a key role in supporting the firm's financial operations while gaining valuable experience within a successful and growing legal practice. The Role As a Junior Legal Cashier, you will assist in the provision of financial services across the practice, ensuring compliance with Solicitors Accounts Rules and supporting the smooth day-to-day running of the finance function. Key responsibilities will include:Processing financial transactions and postings on the accounts system Performing daily and monthly bank reconciliations Assisting with the entry and processing of client bills Maintaining and updating the purchase ledger Executing bank transfers and authorising payments Handling client payments by debit card, credit card, cash and cheque Supporting the firm's credit control processes Maintaining the breach register and assisting with regulatory compliance Assisting with month-end procedures and management accounts preparation Providing support to fee earners and other departments as required Managing your workload effectively with minimal supervision Undertaking additional duties as required by the Finance Manager About You The successful candidate will be motivated, organised and eager to develop their skills within a legal finance environment. You will ideally possess:Excellent attention to detail Strong numerical and analytical skills Good IT and computer literacy Excellent communication and interpersonal skills A proactive and self-motivated approach The ability to work effectively under pressure Strong organisational and time-management skills A professional and confident manner Previous experience within a finance, accounts or legal environment would be advantageous, although candidates with transferable skills and a willingness to learn are encouraged to apply. What's on Offer? Salary of £23,000 - £24,000 Full-time, permanent position Friendly and supportive working environment Company events Employee referral programme Opportunity to develop a long-term career within a respected regional law firm If you're looking to take the next step in your finance career with a reputable legal practice that values its people and provides excellent development opportunities, we'd love to hear from you. Closing date is 18th July 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Jun 24, 2026
Full time
Junior Legal Cashier Bridgwater, Somerset £23,000 - £24,000 Full-Time Office-Based Our client, is a well-established and highly respected law firm with offices across Dorset, Somerset and Devon. Known for their friendly, approachable culture and commitment to delivering exceptional client service, they are now seeking a Junior Legal Cashier to join their Finance team based in Bridgwater . This is an excellent opportunity for an organised and detail-oriented individual looking to develop their career within legal finance. Working closely with the Finance Manager, you will play a key role in supporting the firm's financial operations while gaining valuable experience within a successful and growing legal practice. The Role As a Junior Legal Cashier, you will assist in the provision of financial services across the practice, ensuring compliance with Solicitors Accounts Rules and supporting the smooth day-to-day running of the finance function. Key responsibilities will include:Processing financial transactions and postings on the accounts system Performing daily and monthly bank reconciliations Assisting with the entry and processing of client bills Maintaining and updating the purchase ledger Executing bank transfers and authorising payments Handling client payments by debit card, credit card, cash and cheque Supporting the firm's credit control processes Maintaining the breach register and assisting with regulatory compliance Assisting with month-end procedures and management accounts preparation Providing support to fee earners and other departments as required Managing your workload effectively with minimal supervision Undertaking additional duties as required by the Finance Manager About You The successful candidate will be motivated, organised and eager to develop their skills within a legal finance environment. You will ideally possess:Excellent attention to detail Strong numerical and analytical skills Good IT and computer literacy Excellent communication and interpersonal skills A proactive and self-motivated approach The ability to work effectively under pressure Strong organisational and time-management skills A professional and confident manner Previous experience within a finance, accounts or legal environment would be advantageous, although candidates with transferable skills and a willingness to learn are encouraged to apply. What's on Offer? Salary of £23,000 - £24,000 Full-time, permanent position Friendly and supportive working environment Company events Employee referral programme Opportunity to develop a long-term career within a respected regional law firm If you're looking to take the next step in your finance career with a reputable legal practice that values its people and provides excellent development opportunities, we'd love to hear from you. Closing date is 18th July 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed The Model Build team works directly with clients, both independently and in collaboration with other teams across the firm. The models developed support a wide range of business needs, including M&A transactions, debt refinancing, operational restructuring, and ongoing management forecasting. As a Senior Manager, you will take a leading role in the delivery of complex modelling engagements, with responsibility for managing projects, leading client relationships, and ensuring high-quality outcomes. You will oversee team delivery, directing junior team members while maintaining close engagement with senior client stakeholders. You will bring extensive experience in building and reviewing operational and financial models, alongside the ability to manage multiple concurrent engagements in a fast-paced, high-pressure environment. You will also play a key role in growing client relationships and identifying opportunities for further work. Our models are bespoke in nature, developed primarily in Excel and tailored to each client's specific requirements. You will lead the translation of business challenges into robust, decision-support models and ensure consistency with modelling best practices across all deliverables. The role will also include opportunities to support Data Visualisation projects, delivering insights for transactions or developing management reporting tools for clients. Training will be provided in Power Query and Power BI, enabling you to design interactive dashboards, automate data transformation, and present complex financial information in a clear, user-friendly format. You'll be someone with: Qualified (ACA / ACCA / CIMA or equivalent) Significant experience in a model build-focused role, ideally within advisory, transactions, or consulting environments Advanced financial modelling expertise, with a strong track record of designing and reviewing complex, bespoke models Strong understanding of modelling best practices, including model structure, governance, and auditability Experience leading projects and managing client relationships, including senior stakeholders Demonstrated ability to manage multiple engagements simultaneously in fast-paced, high-pressure environments Strong commercial awareness, with the ability to identify opportunities and contribute to business development You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed The Model Build team works directly with clients, both independently and in collaboration with other teams across the firm. The models developed support a wide range of business needs, including M&A transactions, debt refinancing, operational restructuring, and ongoing management forecasting. As a Senior Manager, you will take a leading role in the delivery of complex modelling engagements, with responsibility for managing projects, leading client relationships, and ensuring high-quality outcomes. You will oversee team delivery, directing junior team members while maintaining close engagement with senior client stakeholders. You will bring extensive experience in building and reviewing operational and financial models, alongside the ability to manage multiple concurrent engagements in a fast-paced, high-pressure environment. You will also play a key role in growing client relationships and identifying opportunities for further work. Our models are bespoke in nature, developed primarily in Excel and tailored to each client's specific requirements. You will lead the translation of business challenges into robust, decision-support models and ensure consistency with modelling best practices across all deliverables. The role will also include opportunities to support Data Visualisation projects, delivering insights for transactions or developing management reporting tools for clients. Training will be provided in Power Query and Power BI, enabling you to design interactive dashboards, automate data transformation, and present complex financial information in a clear, user-friendly format. You'll be someone with: Qualified (ACA / ACCA / CIMA or equivalent) Significant experience in a model build-focused role, ideally within advisory, transactions, or consulting environments Advanced financial modelling expertise, with a strong track record of designing and reviewing complex, bespoke models Strong understanding of modelling best practices, including model structure, governance, and auditability Experience leading projects and managing client relationships, including senior stakeholders Demonstrated ability to manage multiple engagements simultaneously in fast-paced, high-pressure environments Strong commercial awareness, with the ability to identify opportunities and contribute to business development You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The opportunity Delaware North UK is hiring casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. In an electric atmosphere like this, no day at the office is the same. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Apply to join our collaborative team and kick off your new career. What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible part-time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Deliver the Profit Protection and Compliance event day agenda and associated work activities Manage security related incidents involving team members or in Delaware North operational areas Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment More about you Experience in profit protection or related field; no degree required Experience in assessment and investigation analysis Ability to accurately collect and analyse data and statistics Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy Ability to travel to support our stadium locations, if required Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Jun 24, 2026
Full time
The opportunity Delaware North UK is hiring casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. In an electric atmosphere like this, no day at the office is the same. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Apply to join our collaborative team and kick off your new career. What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible part-time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Deliver the Profit Protection and Compliance event day agenda and associated work activities Manage security related incidents involving team members or in Delaware North operational areas Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment More about you Experience in profit protection or related field; no degree required Experience in assessment and investigation analysis Ability to accurately collect and analyse data and statistics Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy Ability to travel to support our stadium locations, if required Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients. This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, stakeholder engagement and strategic relationship management skills across government. The Agency's unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally. About the Job As an Audit Manager, you will play a key leadership role in delivering high quality, impactful audit programmes. You may work within a client team, one of our specialist teams or the central resourcing team. You will lead and manage a portfolio of audits from planning to reporting, supervise engagements in a matrix environment and, where opportunities arise, act as Head of Internal Audit (HIA) for Arm's Length Bodies. You will shape audit strategies, guide delivery and build strong relationships with clients by understanding their operations, risks and priorities. You will also work closely with Group Chief Internal Auditors to set direction across your portfolio. This role provides a strong platform for career progression across the Agency and the wider Civil Service. Our broad access to public sector organisations gives you insight into a range of risk and control environments, helping you develop professionally while making a meaningful contribution. Key responsibilities include: Leading and managing a portfolio of audits, ensuring delivery from planning to reporting and allocating resources effectively. You will also deliver audits in higher risk or more complex areas. Upholding audit quality and ensuring reviews are completed on time, within budget and in line with GIAA methodology. Providing leadership as a People Manager and or Engagement Manager, supporting auditors across regions, encouraging improvement and driving performance. Training is provided for those new to line management. Acting as a HIA by developing audit strategies and risk-based plans for clients and overseeing delivery against time, budget and quality expectations. Building a strong understanding of client operations and risks, managing stakeholder relationships and communicating challenging messages with clarity. Working alongside GCIAs to shape and deliver audit strategies and plans. About You You will bring strong experience in planning and delivering risk based internal audits, making confident decisions and adapting quickly to changing priorities. You think strategically and can interpret complex or conflicting information, using your judgement to reach sound, balanced conclusions. You are skilled at building relationships across an organisation and can influence senior stakeholders to strengthen internal control, risk management and governance. You communicate clearly in writing and in person, translating complex audit issues into meaningful insight for senior and specialist audiences. You have a proven ability to lead and develop teams within a matrix environment, whether as an engagement supervisor or people manager, supporting others to perform at their best and encouraging continuous improvement. All candidates must hold full current membership of a recognised professional audit or accountancy body. This includes CMIIA or MIIA status through the Chartered Institute of Internal Auditors UK and Ireland, or an equivalent IIA Global designation. Those who have passed exams but do not hold the designation are not eligible. Fully qualified members of CCAB bodies or CIMA are also eligible to apply. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 28.97%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Jun 24, 2026
Full time
The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients. This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, stakeholder engagement and strategic relationship management skills across government. The Agency's unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally. About the Job As an Audit Manager, you will play a key leadership role in delivering high quality, impactful audit programmes. You may work within a client team, one of our specialist teams or the central resourcing team. You will lead and manage a portfolio of audits from planning to reporting, supervise engagements in a matrix environment and, where opportunities arise, act as Head of Internal Audit (HIA) for Arm's Length Bodies. You will shape audit strategies, guide delivery and build strong relationships with clients by understanding their operations, risks and priorities. You will also work closely with Group Chief Internal Auditors to set direction across your portfolio. This role provides a strong platform for career progression across the Agency and the wider Civil Service. Our broad access to public sector organisations gives you insight into a range of risk and control environments, helping you develop professionally while making a meaningful contribution. Key responsibilities include: Leading and managing a portfolio of audits, ensuring delivery from planning to reporting and allocating resources effectively. You will also deliver audits in higher risk or more complex areas. Upholding audit quality and ensuring reviews are completed on time, within budget and in line with GIAA methodology. Providing leadership as a People Manager and or Engagement Manager, supporting auditors across regions, encouraging improvement and driving performance. Training is provided for those new to line management. Acting as a HIA by developing audit strategies and risk-based plans for clients and overseeing delivery against time, budget and quality expectations. Building a strong understanding of client operations and risks, managing stakeholder relationships and communicating challenging messages with clarity. Working alongside GCIAs to shape and deliver audit strategies and plans. About You You will bring strong experience in planning and delivering risk based internal audits, making confident decisions and adapting quickly to changing priorities. You think strategically and can interpret complex or conflicting information, using your judgement to reach sound, balanced conclusions. You are skilled at building relationships across an organisation and can influence senior stakeholders to strengthen internal control, risk management and governance. You communicate clearly in writing and in person, translating complex audit issues into meaningful insight for senior and specialist audiences. You have a proven ability to lead and develop teams within a matrix environment, whether as an engagement supervisor or people manager, supporting others to perform at their best and encouraging continuous improvement. All candidates must hold full current membership of a recognised professional audit or accountancy body. This includes CMIIA or MIIA status through the Chartered Institute of Internal Auditors UK and Ireland, or an equivalent IIA Global designation. Those who have passed exams but do not hold the designation are not eligible. Fully qualified members of CCAB bodies or CIMA are also eligible to apply. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 28.97%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
Jun 24, 2026
Full time
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
Treasury & Investment Manager Manchester, Greater Manchester £65,000 per annum Permanent, Full Time (35 hours per week) Agile working in place Closing date: 6th July 2026 Interview date: Week commencing 20th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing key financial systems and tools including financial planning models, asset and liability registers, investment appraisals, and cashflow forecasting. In this role, you will be responsible for Develop and maintain treasury strategy and policies, ensuring liquidity, compliance, and accurate cashflow reporting. Monitor and report on financial performance for growth, investment, and treasury plans, providing variance analysis and recovery plans where needed. Oversee funding and lender relationships, including debt management, covenant compliance, and loan security schedules. Insurance portfolio management We are looking for people who are or have Qualified Accountant (ACA / ACCA / CIMA / CIPFA) or Treasury (MCT) Proven experience running day-to-day Treasury operations within a fast-paced finance or treasury environment, with confidence across cash, payments and controls. A track record of improving processes, service delivery or commercial outcomes, with the ability to spot opportunities and drive change. Strong communication and stakeholder-management skills, comfortable influencing and presenting to audiences at different levels of the organisation. A people-focused leader with experience in developing others through coaching, performance management and on-the-job training. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jun 24, 2026
Full time
Treasury & Investment Manager Manchester, Greater Manchester £65,000 per annum Permanent, Full Time (35 hours per week) Agile working in place Closing date: 6th July 2026 Interview date: Week commencing 20th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing key financial systems and tools including financial planning models, asset and liability registers, investment appraisals, and cashflow forecasting. In this role, you will be responsible for Develop and maintain treasury strategy and policies, ensuring liquidity, compliance, and accurate cashflow reporting. Monitor and report on financial performance for growth, investment, and treasury plans, providing variance analysis and recovery plans where needed. Oversee funding and lender relationships, including debt management, covenant compliance, and loan security schedules. Insurance portfolio management We are looking for people who are or have Qualified Accountant (ACA / ACCA / CIMA / CIPFA) or Treasury (MCT) Proven experience running day-to-day Treasury operations within a fast-paced finance or treasury environment, with confidence across cash, payments and controls. A track record of improving processes, service delivery or commercial outcomes, with the ability to spot opportunities and drive change. Strong communication and stakeholder-management skills, comfortable influencing and presenting to audiences at different levels of the organisation. A people-focused leader with experience in developing others through coaching, performance management and on-the-job training. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision. This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving. Key Responsibilities include: Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach Ensuring compliance against key performance indicators, contractual and internal requirements Responsibility for the line management of team members including recruitment, training and development, supervision and support Work collaboratively with internal stakeholders across Victim Support Undertake data analysis, service audit and report presentation to improve service and showcase best practice Attend regular contract monitoring meetings and represent the service at external events Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality Support the Area Manager to identify development opportunities and innovate within the service About You: Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development. You will need: Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector Successfully managed diverse teams, utilising different working method to achieve high performance Experience of leadership and management and implementation of change management processes Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 24, 2026
Full time
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision. This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving. Key Responsibilities include: Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach Ensuring compliance against key performance indicators, contractual and internal requirements Responsibility for the line management of team members including recruitment, training and development, supervision and support Work collaboratively with internal stakeholders across Victim Support Undertake data analysis, service audit and report presentation to improve service and showcase best practice Attend regular contract monitoring meetings and represent the service at external events Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality Support the Area Manager to identify development opportunities and innovate within the service About You: Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development. You will need: Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector Successfully managed diverse teams, utilising different working method to achieve high performance Experience of leadership and management and implementation of change management processes Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Pontyclun Office-Based Salary: £32,000 - £34,000 per annum plus bonus About the Company Our client is a highly successful and innovative business with a turnover of approximately £25 million and ambitious plans for continued growth. They have built a reputation for investing in their people, embracing technology, and continuously improving processes across the organisation. As the business continues to expand, they are seeking an experienced and detail-focused Payroll Administrator & Assistant Accountant to join their finance team. The Role This is a payroll-first position, with responsibility for the accurate and timely delivery of payroll across the business. Payroll will be your core area of expertise and focus, ensuring employees are paid correctly, on time, and in compliance with relevant legislation. Alongside payroll responsibilities, you will provide support across accounts payable, expenses management and wider finance activities, making this a varied role within a growing finance team. The ideal candidate will be an experienced payroll professional who enjoys being the go-to person for all payroll matters whilst also supporting broader finance operations when required. Key Responsibilities Payroll & Employee Finance (Primary Focus) Manage and process monthly payroll for UK employees (approximately 80 employees) Take ownership of payroll accuracy, compliance, reporting and controls. Maintain payroll records, employee benefits, pension contributions and deductions. Act as the first point of contact for all payroll-related queries. Liaise with employees and managers to resolve payroll issues efficiently. Support benefits administration including pensions and employee vehicle schemes. Ensure payroll processes remain compliant with current legislation and best practice. Identify opportunities to improve payroll processes and reporting. HR Systems & Administration Maintain employee records within Sage HR and Go2Clock. Support onboarding and offboarding processes. Assist with HR administration and ensure data accuracy across systems. Produce reports and support coordination between payroll and HR functions. Finance & Accounts Support Support accounts payable processes and workflows. Process supplier invoices and assist with supplier reconciliations. Resolve supplier queries in a timely manner. Support bi-monthly payment runs and ad hoc payments. Maintain strong financial controls and audit trails. Expenses Management Manage and support the employee expenses process through SAP Concur. Review and process expense claims in line with company policies. Check receipts, coding and VAT treatment where appropriate. Resolve employee and approver queries. Ensure timely approval and reimbursement of expenses. Act as a key point of contact for Concur users across the business. Support expense reporting and reconciliation into SAP Business One. Assistant Accountant Support Provide cover and support across the finance function, including: Bank reconciliations. Month-end support activities. Cash management and payment processing. General finance administration. Operational Support Support vehicle lease administration, insurance management and licence checks. Assist with carbon reporting and sustainability data. Provide ad hoc support to the wider finance team. Contribute to process improvements, automation initiatives and system development projects. About You The successful candidate will have: Proven end-to-end payroll experience is essential. Experience managing payroll within a busy commercial environment. Strong understanding of payroll legislation, pensions, benefits and statutory deductions. Experience using Sage Payroll or similar payroll systems. Previous exposure to accounts payable, finance administration or assistant accounting duties would be advantageous. Experience using SAP Business One, SAP Concur or similar finance systems would be beneficial. Excellent attention to detail and a high level of accuracy. Strong organisational and workload management skills. The ability to manage multiple priorities and meet deadlines. Strong communication skills and confidence dealing with colleagues across the business. A proactive, solutions-focused approach and a desire to improve processes. What's on Offer? £32,000 - £34,000 salary. Annual bonus opportunity of up to £4,000. Join a growing, innovative £25m turnover business. 25 days holiday plus Bank Holidays. NEST Pension Scheme. Free on-site parking. 40-hour working week (8:00am 4:30pm) with some flexibility. Stable, long-term career opportunity. Exposure to multiple areas of finance and business operations. Supportive and collaborative team environment. Opportunity to contribute ideas and make a genuine impact on business processes and improvements. If you are an experienced payroll professional looking to join a growing and forward-thinking business where payroll is your primary focus, we'd love to hear from you.
Jun 24, 2026
Full time
Location: Pontyclun Office-Based Salary: £32,000 - £34,000 per annum plus bonus About the Company Our client is a highly successful and innovative business with a turnover of approximately £25 million and ambitious plans for continued growth. They have built a reputation for investing in their people, embracing technology, and continuously improving processes across the organisation. As the business continues to expand, they are seeking an experienced and detail-focused Payroll Administrator & Assistant Accountant to join their finance team. The Role This is a payroll-first position, with responsibility for the accurate and timely delivery of payroll across the business. Payroll will be your core area of expertise and focus, ensuring employees are paid correctly, on time, and in compliance with relevant legislation. Alongside payroll responsibilities, you will provide support across accounts payable, expenses management and wider finance activities, making this a varied role within a growing finance team. The ideal candidate will be an experienced payroll professional who enjoys being the go-to person for all payroll matters whilst also supporting broader finance operations when required. Key Responsibilities Payroll & Employee Finance (Primary Focus) Manage and process monthly payroll for UK employees (approximately 80 employees) Take ownership of payroll accuracy, compliance, reporting and controls. Maintain payroll records, employee benefits, pension contributions and deductions. Act as the first point of contact for all payroll-related queries. Liaise with employees and managers to resolve payroll issues efficiently. Support benefits administration including pensions and employee vehicle schemes. Ensure payroll processes remain compliant with current legislation and best practice. Identify opportunities to improve payroll processes and reporting. HR Systems & Administration Maintain employee records within Sage HR and Go2Clock. Support onboarding and offboarding processes. Assist with HR administration and ensure data accuracy across systems. Produce reports and support coordination between payroll and HR functions. Finance & Accounts Support Support accounts payable processes and workflows. Process supplier invoices and assist with supplier reconciliations. Resolve supplier queries in a timely manner. Support bi-monthly payment runs and ad hoc payments. Maintain strong financial controls and audit trails. Expenses Management Manage and support the employee expenses process through SAP Concur. Review and process expense claims in line with company policies. Check receipts, coding and VAT treatment where appropriate. Resolve employee and approver queries. Ensure timely approval and reimbursement of expenses. Act as a key point of contact for Concur users across the business. Support expense reporting and reconciliation into SAP Business One. Assistant Accountant Support Provide cover and support across the finance function, including: Bank reconciliations. Month-end support activities. Cash management and payment processing. General finance administration. Operational Support Support vehicle lease administration, insurance management and licence checks. Assist with carbon reporting and sustainability data. Provide ad hoc support to the wider finance team. Contribute to process improvements, automation initiatives and system development projects. About You The successful candidate will have: Proven end-to-end payroll experience is essential. Experience managing payroll within a busy commercial environment. Strong understanding of payroll legislation, pensions, benefits and statutory deductions. Experience using Sage Payroll or similar payroll systems. Previous exposure to accounts payable, finance administration or assistant accounting duties would be advantageous. Experience using SAP Business One, SAP Concur or similar finance systems would be beneficial. Excellent attention to detail and a high level of accuracy. Strong organisational and workload management skills. The ability to manage multiple priorities and meet deadlines. Strong communication skills and confidence dealing with colleagues across the business. A proactive, solutions-focused approach and a desire to improve processes. What's on Offer? £32,000 - £34,000 salary. Annual bonus opportunity of up to £4,000. Join a growing, innovative £25m turnover business. 25 days holiday plus Bank Holidays. NEST Pension Scheme. Free on-site parking. 40-hour working week (8:00am 4:30pm) with some flexibility. Stable, long-term career opportunity. Exposure to multiple areas of finance and business operations. Supportive and collaborative team environment. Opportunity to contribute ideas and make a genuine impact on business processes and improvements. If you are an experienced payroll professional looking to join a growing and forward-thinking business where payroll is your primary focus, we'd love to hear from you.
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Jun 24, 2026
Full time
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Finance Manager- East Grinstead We are seeking an experienced and detail-oriented Finance Manager to lead and oversee the financial operations of our East Grinstead-based business. This role will be responsible for ensuring accurate financial reporting, maintaining strong financial controls, and supporting strategic decision-making. The successful candidate will play a key role in managing day-to-day finance operations, leading a small team, and ensuring compliance with UK regulatory and tax requirements. Key Responsibilities Financial Reporting & Control Prepare and review monthly management accounts with supporting analysis Ensure accuracy of financial data and compliance with accounting standards (UK GAAP/IFRS where applicable) Maintain robust internal controls and financial governance frameworks Oversee balance sheet reconciliations and resolve discrepancies Budgeting & Forecasting Lead the annual budgeting process and periodic forecasts Provide financial insights and variance analysis to support business decisions Track performance against budgets and identify risks/opportunities Operational Finance Management Oversee transactional finance functions including: Accounts Payable Accounts Receivable Payroll coordination Ensure timely and accurate processing of financial transactions Tax & Compliance Manage VAT returns and compliance in line with HMRC requirements Support corporation tax reporting and liaise with external advisors Ensure compliance with statutory obligations and audit requirements Team Leadership Manage, mentor, and develop finance team members Set clear objectives and support ongoing professional development Foster a high-performance, collaborative team environment Stakeholder & Audit Management Act as a key point of contact for external auditors and advisors Partner with internal departments to improve financial understanding and controls Support senior leadership with financial reporting and insights Systems & Process Improvement Ensure effective use of finance systems (e.g. ERP/accounting software ) Identify opportunities for process improvements and automation Support system enhancements and finance transformation initiatives Skills & Experience Required/Essential: Qualified accountant ( ACCA, ACA, CIMA or equivalent ) Minimum 5+ years' accounting experience , including team management Strong understanding of: Financial reporting UK tax (VAT & Corporation Tax) Budgeting and forecasting Experience managing end-to-end finance operations Strong Excel and financial systems skills Excellent communication and stakeholder management abilities Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 24, 2026
Full time
Finance Manager- East Grinstead We are seeking an experienced and detail-oriented Finance Manager to lead and oversee the financial operations of our East Grinstead-based business. This role will be responsible for ensuring accurate financial reporting, maintaining strong financial controls, and supporting strategic decision-making. The successful candidate will play a key role in managing day-to-day finance operations, leading a small team, and ensuring compliance with UK regulatory and tax requirements. Key Responsibilities Financial Reporting & Control Prepare and review monthly management accounts with supporting analysis Ensure accuracy of financial data and compliance with accounting standards (UK GAAP/IFRS where applicable) Maintain robust internal controls and financial governance frameworks Oversee balance sheet reconciliations and resolve discrepancies Budgeting & Forecasting Lead the annual budgeting process and periodic forecasts Provide financial insights and variance analysis to support business decisions Track performance against budgets and identify risks/opportunities Operational Finance Management Oversee transactional finance functions including: Accounts Payable Accounts Receivable Payroll coordination Ensure timely and accurate processing of financial transactions Tax & Compliance Manage VAT returns and compliance in line with HMRC requirements Support corporation tax reporting and liaise with external advisors Ensure compliance with statutory obligations and audit requirements Team Leadership Manage, mentor, and develop finance team members Set clear objectives and support ongoing professional development Foster a high-performance, collaborative team environment Stakeholder & Audit Management Act as a key point of contact for external auditors and advisors Partner with internal departments to improve financial understanding and controls Support senior leadership with financial reporting and insights Systems & Process Improvement Ensure effective use of finance systems (e.g. ERP/accounting software ) Identify opportunities for process improvements and automation Support system enhancements and finance transformation initiatives Skills & Experience Required/Essential: Qualified accountant ( ACCA, ACA, CIMA or equivalent ) Minimum 5+ years' accounting experience , including team management Strong understanding of: Financial reporting UK tax (VAT & Corporation Tax) Budgeting and forecasting Experience managing end-to-end finance operations Strong Excel and financial systems skills Excellent communication and stakeholder management abilities Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
International Internal Auditor role based in Windsor with 50% global travel Your new company This global organisation is a diversified, industry-leading group with a long history of innovation and excellence across multiple markets. Its Internal Audit function operates on a worldwide scale and the UK audit team, based in Windsor, works closely with colleagues across all regions to deliver high quality audit and advisory work that supports strong governance and operational performance. This is a rare opportunity to join a respected, globally recognised organisation offering true international exposure and long-term career development. Your new role As an Internal Auditor, you will conduct financial, compliance and ad hoc audits across a broad portfolio of business units. Working closely with an Audit Manager, you will: •Deliver financial and non-financial audits across diverse operations •Develop an understanding of risks, processes, controls, IT systems, metrics and operational challenges •Ensure strong controls and processes are in place and properly documented •Produce clear and robust working papers and evidence •Present audit findings and recommendations confidently to management •Partner with stakeholders to develop workable solutions and action plans •Build positive relationships so the audit team is seen as a trusted advisor •Contribute to best practice sharing across the global audit network The role includes approximately 50% travel, mainly across Europe, with two to three long haul assignments per year to Asia or the Americas. What you'll need to succeed You will be a motivated and commercially aware audit professional with: •A degree and a recognised accounting qualification (ACA or equivalent). •At least three years' experience in accounting, auditing, or financial analysis •Strong analytical skills, risk awareness and solid understanding of controls •Knowledge of IFRS, US GAAP or UK GAAP, plus auditing standards •Excellent written and verbal communication skills •The ability to work independently and build strong stakeholder relationships •Advanced PC skills (Excel, Word, PowerPoint, electronic audit systems) What you'll get in return You will join a global organisation that genuinely invests in its people. The role offers significant scope to grow your career-either within Internal Audit or through progression into the wider business. The package includes: •£54,000 basic salary •£6,000 car allowance + fuel card •Discretionary bonus (up to 10%) •Company pension scheme •Private medical insurance •Permanent health insurance •26 days annual leave What you need to do now If you're an ambitious audit professional looking for genuine global exposure and exceptional long-term prospects, this is an opportunity not to be missed, so c lick 'apply now' to forward an up-to-date copy of your CV.
Jun 23, 2026
Full time
International Internal Auditor role based in Windsor with 50% global travel Your new company This global organisation is a diversified, industry-leading group with a long history of innovation and excellence across multiple markets. Its Internal Audit function operates on a worldwide scale and the UK audit team, based in Windsor, works closely with colleagues across all regions to deliver high quality audit and advisory work that supports strong governance and operational performance. This is a rare opportunity to join a respected, globally recognised organisation offering true international exposure and long-term career development. Your new role As an Internal Auditor, you will conduct financial, compliance and ad hoc audits across a broad portfolio of business units. Working closely with an Audit Manager, you will: •Deliver financial and non-financial audits across diverse operations •Develop an understanding of risks, processes, controls, IT systems, metrics and operational challenges •Ensure strong controls and processes are in place and properly documented •Produce clear and robust working papers and evidence •Present audit findings and recommendations confidently to management •Partner with stakeholders to develop workable solutions and action plans •Build positive relationships so the audit team is seen as a trusted advisor •Contribute to best practice sharing across the global audit network The role includes approximately 50% travel, mainly across Europe, with two to three long haul assignments per year to Asia or the Americas. What you'll need to succeed You will be a motivated and commercially aware audit professional with: •A degree and a recognised accounting qualification (ACA or equivalent). •At least three years' experience in accounting, auditing, or financial analysis •Strong analytical skills, risk awareness and solid understanding of controls •Knowledge of IFRS, US GAAP or UK GAAP, plus auditing standards •Excellent written and verbal communication skills •The ability to work independently and build strong stakeholder relationships •Advanced PC skills (Excel, Word, PowerPoint, electronic audit systems) What you'll get in return You will join a global organisation that genuinely invests in its people. The role offers significant scope to grow your career-either within Internal Audit or through progression into the wider business. The package includes: •£54,000 basic salary •£6,000 car allowance + fuel card •Discretionary bonus (up to 10%) •Company pension scheme •Private medical insurance •Permanent health insurance •26 days annual leave What you need to do now If you're an ambitious audit professional looking for genuine global exposure and exceptional long-term prospects, this is an opportunity not to be missed, so c lick 'apply now' to forward an up-to-date copy of your CV.
Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 23, 2026
Full time
Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our prestigious client based in Poole is looking for an Internal Sales Manager to join their busy office-based team. The Internal Sales Manager is responsible for leading, coaching and developing the SME (Subject Matter Expert) team to generate revenue, manage pipelines and achieve performance targets, setting KPIs, improving conversion rates and implementing sales strategies for the Cruise division. Key Responsibilities of the Internal Sales Manager: Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by SMEs. Provide ongoing training and professional development for SME team and manage all people related aspects of the SME team, including recruitment and performance management. Set and track sales targets, produce reports, and conduct monthly forecasts. Support business development initiatives through development of strong relationships with existing customers. Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity. Take lead on core product range pricing, working closely with procurement to maintain best profit margin. Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met. Ensure adherence to sales, finance, and legal compliance, policies and procedures. Manage tender and RFP process. Implement training and development programs to upskill the SME team. Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image. Instil pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs. Skills and Experience of the Internal Sales Manager: Proven sales management experience, ideally in an inside sales environment. Demonstrable understanding of sales techniques, lead generation and closing strategies. Strong leadership, team management, coaching and motivational skills. Analytical and organisational skills with the ability to analyse metrics to improve performance. Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred. Familiarity with data analysis and reporting tools for monitoring sales performance. Experience in managing customer relationships and ensuring customer satisfaction (NPS). Proficiency in CRM/ERP software and Microsoft Office Suite. Track record of improving conversion rates and time to close metrics. Personal Attributes of the Internal Sales Manager: Excellent interpersonal and communication skills. Analytical mindset with the ability to use sales metrics to drive decisions and improvements. Exceptional communication, negotiation, and problem-solving skills. Ability to thrive in a fast-paced, target-driven environment. Collaborative approach to relationship management with internal and external stakeholders. Energetic and engaging personality with a consultative approach to team management. Someone who is not afraid of courageous conversations and following up. If this sounds like the role for you, or if you d just like to know a bit more apply now! Sales Manager, Management, SME, Internal Sales
Jun 23, 2026
Full time
Our prestigious client based in Poole is looking for an Internal Sales Manager to join their busy office-based team. The Internal Sales Manager is responsible for leading, coaching and developing the SME (Subject Matter Expert) team to generate revenue, manage pipelines and achieve performance targets, setting KPIs, improving conversion rates and implementing sales strategies for the Cruise division. Key Responsibilities of the Internal Sales Manager: Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by SMEs. Provide ongoing training and professional development for SME team and manage all people related aspects of the SME team, including recruitment and performance management. Set and track sales targets, produce reports, and conduct monthly forecasts. Support business development initiatives through development of strong relationships with existing customers. Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity. Take lead on core product range pricing, working closely with procurement to maintain best profit margin. Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met. Ensure adherence to sales, finance, and legal compliance, policies and procedures. Manage tender and RFP process. Implement training and development programs to upskill the SME team. Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image. Instil pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs. Skills and Experience of the Internal Sales Manager: Proven sales management experience, ideally in an inside sales environment. Demonstrable understanding of sales techniques, lead generation and closing strategies. Strong leadership, team management, coaching and motivational skills. Analytical and organisational skills with the ability to analyse metrics to improve performance. Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred. Familiarity with data analysis and reporting tools for monitoring sales performance. Experience in managing customer relationships and ensuring customer satisfaction (NPS). Proficiency in CRM/ERP software and Microsoft Office Suite. Track record of improving conversion rates and time to close metrics. Personal Attributes of the Internal Sales Manager: Excellent interpersonal and communication skills. Analytical mindset with the ability to use sales metrics to drive decisions and improvements. Exceptional communication, negotiation, and problem-solving skills. Ability to thrive in a fast-paced, target-driven environment. Collaborative approach to relationship management with internal and external stakeholders. Energetic and engaging personality with a consultative approach to team management. Someone who is not afraid of courageous conversations and following up. If this sounds like the role for you, or if you d just like to know a bit more apply now! Sales Manager, Management, SME, Internal Sales
Treasury & Investment Manager Manchester, Greater Manchester £65,000 per annum Permanent, Full Time (35 hours per week) Agile working in place Closing date: 6th July 2026 Interview date: Week commencing 20th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing key financial systems and tools including financial planning models, asset and liability registers, investment appraisals, and cashflow forecasting. In this role, you will be responsible for Develop and maintain treasury strategy and policies, ensuring liquidity, compliance, and accurate cashflow reporting. Monitor and report on financial performance for growth, investment, and treasury plans, providing variance analysis and recovery plans where needed. Oversee funding and lender relationships, including debt management, covenant compliance, and loan security schedules. Insurance portfolio management We are looking for people who are or have Qualified Accountant (ACA / ACCA / CIMA / CIPFA) or Treasury (MCT) Proven experience running day-to-day Treasury operations within a fast-paced finance or treasury environment, with confidence across cash, payments and controls. A track record of improving processes, service delivery or commercial outcomes, with the ability to spot opportunities and drive change. Strong communication and stakeholder-management skills, comfortable influencing and presenting to audiences at different levels of the organisation. A people-focused leader with experience in developing others through coaching, performance management and on-the-job training. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jun 23, 2026
Full time
Treasury & Investment Manager Manchester, Greater Manchester £65,000 per annum Permanent, Full Time (35 hours per week) Agile working in place Closing date: 6th July 2026 Interview date: Week commencing 20th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing key financial systems and tools including financial planning models, asset and liability registers, investment appraisals, and cashflow forecasting. In this role, you will be responsible for Develop and maintain treasury strategy and policies, ensuring liquidity, compliance, and accurate cashflow reporting. Monitor and report on financial performance for growth, investment, and treasury plans, providing variance analysis and recovery plans where needed. Oversee funding and lender relationships, including debt management, covenant compliance, and loan security schedules. Insurance portfolio management We are looking for people who are or have Qualified Accountant (ACA / ACCA / CIMA / CIPFA) or Treasury (MCT) Proven experience running day-to-day Treasury operations within a fast-paced finance or treasury environment, with confidence across cash, payments and controls. A track record of improving processes, service delivery or commercial outcomes, with the ability to spot opportunities and drive change. Strong communication and stakeholder-management skills, comfortable influencing and presenting to audiences at different levels of the organisation. A people-focused leader with experience in developing others through coaching, performance management and on-the-job training. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Billing Manager Consultancy Your new company: A growing, well-established consultancy with a strong reputation for delivering high-quality advisory services across multiple sectors. Following a recent merger, the business is entering an exciting new phase of integration, transformation, and growth. With a collaborative culture and a focus on continuous improvement, this is a fantastic opportunity to shape and modernise a critical finance function. Your new role: As Billing Manager, you will play a key leadership role in bringing together two existing billing teams into one cohesive, high-performing function. You will drive the standardisation and optimisation of billing processes across the business, ensuring consistency, accuracy, and efficiency. Working closely with Finance, Operations, and senior stakeholders, you will also lead on billing system transformation initiatives, helping to define requirements, implement improvements, and embed best-in-class processes aligned with the consultancy's growth strategy.This is a highly visible role where you can make a real impact, combining people leadership, process improvement, and systems change. What you need to succeed: Proven experience leading billing or revenue teams, ideally within a consultancy or professional services environment Strong track record of managing teams through change, particularly post-merger or integration scenarios Expertise in improving and standardising billing processes (order-to-cash, WIP, revenue recognition awareness beneficial) Experience supporting or leading system implementations or upgrades (e.g. ERP, finance or billing platforms) Strong stakeholder management skills, with the ability to influence across finance and operations A proactive, solutions-focused mindset with a passion for continuous improvement What you'll get in return: The opportunity to shape and transform a key finance function during a critical period of growth High levels of exposure to senior leadership and cross-functional teams A collaborative, forward-thinking working culture Competitive salary and benefits package Clear scope for progression as the business continues to grow and evolve What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 23, 2026
Full time
Billing Manager Consultancy Your new company: A growing, well-established consultancy with a strong reputation for delivering high-quality advisory services across multiple sectors. Following a recent merger, the business is entering an exciting new phase of integration, transformation, and growth. With a collaborative culture and a focus on continuous improvement, this is a fantastic opportunity to shape and modernise a critical finance function. Your new role: As Billing Manager, you will play a key leadership role in bringing together two existing billing teams into one cohesive, high-performing function. You will drive the standardisation and optimisation of billing processes across the business, ensuring consistency, accuracy, and efficiency. Working closely with Finance, Operations, and senior stakeholders, you will also lead on billing system transformation initiatives, helping to define requirements, implement improvements, and embed best-in-class processes aligned with the consultancy's growth strategy.This is a highly visible role where you can make a real impact, combining people leadership, process improvement, and systems change. What you need to succeed: Proven experience leading billing or revenue teams, ideally within a consultancy or professional services environment Strong track record of managing teams through change, particularly post-merger or integration scenarios Expertise in improving and standardising billing processes (order-to-cash, WIP, revenue recognition awareness beneficial) Experience supporting or leading system implementations or upgrades (e.g. ERP, finance or billing platforms) Strong stakeholder management skills, with the ability to influence across finance and operations A proactive, solutions-focused mindset with a passion for continuous improvement What you'll get in return: The opportunity to shape and transform a key finance function during a critical period of growth High levels of exposure to senior leadership and cross-functional teams A collaborative, forward-thinking working culture Competitive salary and benefits package Clear scope for progression as the business continues to grow and evolve What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Jun 23, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Operations Manager Newark, Full Time, Permanent Up to circa £45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Foster a positive, collaborative and customer-focused culture Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Drive consistency, accountability and continuous improvement across the department Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Produce regular management reports and operational insights Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required Ensure an exceptional level of service is delivered across all interactions The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Experience leading and developing teams Strong stakeholder management and communication skills Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Strong analytical and problem-solving skills Experience working within a customer-focused environment Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Knowledge of hotel distribution, reservations or hospitality technology Personal Attributes Positive and proactive approach Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Collaborative team player Adaptable and resilient in a fast-changing environment Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
Jun 23, 2026
Full time
Operations Manager Newark, Full Time, Permanent Up to circa £45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Foster a positive, collaborative and customer-focused culture Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Drive consistency, accountability and continuous improvement across the department Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Produce regular management reports and operational insights Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required Ensure an exceptional level of service is delivered across all interactions The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Experience leading and developing teams Strong stakeholder management and communication skills Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Strong analytical and problem-solving skills Experience working within a customer-focused environment Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Knowledge of hotel distribution, reservations or hospitality technology Personal Attributes Positive and proactive approach Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Collaborative team player Adaptable and resilient in a fast-changing environment Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
We are exclusively recruiting for an experienced and highly organised Finance Manager to lead our client's Accounts team and ensure robust financial management and control across the business. This is a senior, hands-on role with responsibility for overseeing day-to-day financial operations while contributing strategically to the company's long-term objectives. We've recruited for this company for 16+ years and really enjoy recruiting for the Finance Director. The company has over a 100m turnover, they're very successful and expanding. As part of your role, you will manage a team of four (1 Supervisor and 3 Accounts staff) and work closely with Directors and Managers to ensure financial commitments are met, risks are controlled, and reporting is accurate and timely. Please find all the details below: Job title: Finance Manager Location: Ashford, Kent. This role is office based, but flexibility is available to attend appointments etc Hours: Monday-Friday, 8:30am-5pm Salary: 55,000- 65,000 DOE Reasons to work at our client: 22 days annual leave + Bank holidays Free parking A pivotal role within a growing and well-established business Opportunity to influence financial strategy and business performance Supportive leadership team and collaborative working environment Your duties and responsibilities would be: Strategic & Department Management Develop and deliver the annual strategic plan for the Accounts department Oversee the efficient running of the accounts function, ensuring high professional standards Identify financial and operational risks and implement mitigation plans Analyse supplier and business relationships to reduce costs and improve profitability Review ad-hoc contracts, renewals, insurance and associated financial data Stay up to date with industry practices and financial legislation Financial Management Prepare budgets and review with Managers and Directors Produce and maintain management accounts and supporting spreadsheets Compile and submit VAT returns, Company Annual Returns and National Statistics returns Ensure all statutory and non-statutory payments are accurate and submitted on time Maintain and control the Asset Register Submit monthly and quarterly financial returns to manufacturers Sales & Purchase Ledger Oversight Oversee Credit Control processes, review aged debt monthly and generate stop lists Step in to cover Credit Controller duties where required Oversee Purchase Ledger, ensuring reconciliations, allocations and payment runs are completed correctly and on time Authorise and code purchase invoices Management Accounts & Nominal Ledger Generate and review trial balances and balance sheet reconciliations Prepare and post journals including accruals, depreciation, and adjustments Produce, review, and distribute management accounts to strict deadlines Attend monthly management meetings and support managers with financial queries Payroll Prepare and oversee monthly payroll for approximately 270 employees using Moorepay Manage PAYE, NI, student loans, pensions, and benefits in kind Post payroll journals to the nominal ledger and ensure all payments are accurate Audit & Compliance Prepare statutory audit information and liaise with external auditors Attend audit review meetings and present findings to Directors and Shareholders Ensure full compliance with company policies and statutory requirements People Management Lead, motivate and develop the Accounts team Conduct performance reviews and support training and succession planning Manage recruitment, annual leave, and sickness to ensure adequate cover Ensure Health & Safety compliance across the department You'll be the ideal candidate for this role if you have the following: Proven experience in a senior finance or finance management role Strong knowledge of management accounts, payroll, VAT, and statutory reporting Confidence to manage people with excellent organisational and leadership skills Hands-on, proactive, and able to meet strict deadlines Strong attention to detail with the ability to work strategically Next steps: If you're excited about the opportunity and you have the relevant skills and experience above, please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 23, 2026
Full time
We are exclusively recruiting for an experienced and highly organised Finance Manager to lead our client's Accounts team and ensure robust financial management and control across the business. This is a senior, hands-on role with responsibility for overseeing day-to-day financial operations while contributing strategically to the company's long-term objectives. We've recruited for this company for 16+ years and really enjoy recruiting for the Finance Director. The company has over a 100m turnover, they're very successful and expanding. As part of your role, you will manage a team of four (1 Supervisor and 3 Accounts staff) and work closely with Directors and Managers to ensure financial commitments are met, risks are controlled, and reporting is accurate and timely. Please find all the details below: Job title: Finance Manager Location: Ashford, Kent. This role is office based, but flexibility is available to attend appointments etc Hours: Monday-Friday, 8:30am-5pm Salary: 55,000- 65,000 DOE Reasons to work at our client: 22 days annual leave + Bank holidays Free parking A pivotal role within a growing and well-established business Opportunity to influence financial strategy and business performance Supportive leadership team and collaborative working environment Your duties and responsibilities would be: Strategic & Department Management Develop and deliver the annual strategic plan for the Accounts department Oversee the efficient running of the accounts function, ensuring high professional standards Identify financial and operational risks and implement mitigation plans Analyse supplier and business relationships to reduce costs and improve profitability Review ad-hoc contracts, renewals, insurance and associated financial data Stay up to date with industry practices and financial legislation Financial Management Prepare budgets and review with Managers and Directors Produce and maintain management accounts and supporting spreadsheets Compile and submit VAT returns, Company Annual Returns and National Statistics returns Ensure all statutory and non-statutory payments are accurate and submitted on time Maintain and control the Asset Register Submit monthly and quarterly financial returns to manufacturers Sales & Purchase Ledger Oversight Oversee Credit Control processes, review aged debt monthly and generate stop lists Step in to cover Credit Controller duties where required Oversee Purchase Ledger, ensuring reconciliations, allocations and payment runs are completed correctly and on time Authorise and code purchase invoices Management Accounts & Nominal Ledger Generate and review trial balances and balance sheet reconciliations Prepare and post journals including accruals, depreciation, and adjustments Produce, review, and distribute management accounts to strict deadlines Attend monthly management meetings and support managers with financial queries Payroll Prepare and oversee monthly payroll for approximately 270 employees using Moorepay Manage PAYE, NI, student loans, pensions, and benefits in kind Post payroll journals to the nominal ledger and ensure all payments are accurate Audit & Compliance Prepare statutory audit information and liaise with external auditors Attend audit review meetings and present findings to Directors and Shareholders Ensure full compliance with company policies and statutory requirements People Management Lead, motivate and develop the Accounts team Conduct performance reviews and support training and succession planning Manage recruitment, annual leave, and sickness to ensure adequate cover Ensure Health & Safety compliance across the department You'll be the ideal candidate for this role if you have the following: Proven experience in a senior finance or finance management role Strong knowledge of management accounts, payroll, VAT, and statutory reporting Confidence to manage people with excellent organisational and leadership skills Hands-on, proactive, and able to meet strict deadlines Strong attention to detail with the ability to work strategically Next steps: If you're excited about the opportunity and you have the relevant skills and experience above, please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
Jun 23, 2026
Full time
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
