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Victim Support
Deputy Team Leader- Witness Service
Victim Support Stoke-on-trent, Staffordshire
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 21, 2026
Full time
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
GCB Recruitment
Mortgage Advisor
GCB Recruitment Peterborough, Cambridgeshire
We are currently looking for a Mortgage Advisor to join our clients, a nationally recognised Estate Agency, who are looking to add to their team in the Peterborough area. The position will be based in Peterborough with leads provided from the Estate Agency team. Our clients are seeking an experienced Mortgage Advisor with CeMAP qualifications. The successful Mortgage Advisor will be offered: Basic Salary £24,000 - £28,000 Strong Commission structure OTE £50,000 - £70,000 Car allowance Great Progression Opportunities Guarantee Working hours: Full Time Monday - Friday and alternate Saturdays (with a lieu day provided) Mortgage Advisor requirements: Driven to achieve targets, with the ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent sign-ups. CeMAP qualifications Full UK Driving license. Responsibilities for the role of Mortgage Advisor: Liaising with Estate Agency staff to ensure effective referrals. Giving face-to-face advice to potential buyers in the branch Chasing potential leads and generating new business Providing a high level of service in line with compliance
May 21, 2026
Full time
We are currently looking for a Mortgage Advisor to join our clients, a nationally recognised Estate Agency, who are looking to add to their team in the Peterborough area. The position will be based in Peterborough with leads provided from the Estate Agency team. Our clients are seeking an experienced Mortgage Advisor with CeMAP qualifications. The successful Mortgage Advisor will be offered: Basic Salary £24,000 - £28,000 Strong Commission structure OTE £50,000 - £70,000 Car allowance Great Progression Opportunities Guarantee Working hours: Full Time Monday - Friday and alternate Saturdays (with a lieu day provided) Mortgage Advisor requirements: Driven to achieve targets, with the ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent sign-ups. CeMAP qualifications Full UK Driving license. Responsibilities for the role of Mortgage Advisor: Liaising with Estate Agency staff to ensure effective referrals. Giving face-to-face advice to potential buyers in the branch Chasing potential leads and generating new business Providing a high level of service in line with compliance
Manpower
Customer Service Advisor
Manpower Chichester, Sussex
Manpower UK are recruiting on behalf of our client in Chichester who are part of the UK's leading supplier of engineering components to the design and engineering industry. The responsibilities of the Customer Service Advisor include providing high levels of service to our clients customers. The successful candidate will be self-motivated and pro-active in the role, whilst dealing with customer en click apply for full job details
May 21, 2026
Full time
Manpower UK are recruiting on behalf of our client in Chichester who are part of the UK's leading supplier of engineering components to the design and engineering industry. The responsibilities of the Customer Service Advisor include providing high levels of service to our clients customers. The successful candidate will be self-motivated and pro-active in the role, whilst dealing with customer en click apply for full job details
Office Angels
Medical/Customer Experience Specialist - contract
Office Angels
Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date : asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home Key Responsibilities: Build and nurture strong relationships with clinical teams and healthcare providers. Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions. Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features. Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks. Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile: We are looking for a dynamic, self-motivated individual with: A background in clinical healthcare or audiology, with proven experience in delivering effective training. Excellent relationship-building skills, whether over the phone or in-person. The ability to analyse data and draw insights to inform customer strategies. A proactive and solution-focused mindset, capable of thriving in a fast-paced environment. A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: If you're ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you! Apply today to join a vibrant team dedicated to excellence and innovation. This is your chance to be part of something great! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy tort you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Contractor
Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date : asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home Key Responsibilities: Build and nurture strong relationships with clinical teams and healthcare providers. Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions. Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features. Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks. Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile: We are looking for a dynamic, self-motivated individual with: A background in clinical healthcare or audiology, with proven experience in delivering effective training. Excellent relationship-building skills, whether over the phone or in-person. The ability to analyse data and draw insights to inform customer strategies. A proactive and solution-focused mindset, capable of thriving in a fast-paced environment. A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: If you're ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you! Apply today to join a vibrant team dedicated to excellence and innovation. This is your chance to be part of something great! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy tort you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Pontoon
Payroll Advisor
Pontoon Warwick, Warwickshire
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Payroll Advisor Location: Warwick / 3 days on site Contract Type: 6 months contract with scope to extend About the Role An exciting opportunity has arisen for a detail-oriented and reliable Payroll Advisor to join a growing payroll team within a large UK-based organisation. This role will suit an experienced payroll professional with both in-house and/or bureau payroll experience who enjoys working in a fast-paced environment delivering accurate and compliant payroll services. You will play a key role in the end-to-end processing of multiple monthly payrolls, ensuring employees are paid accurately and on time while maintaining compliance with all payroll legislation, internal controls, and company policies. Key Responsibilities: Payroll Processing Support the end-to-end processing of multiple monthly payrolls for approximately 2,000+ employees Ensure payroll deadlines are met accurately and efficiently Process statutory payments, deductions, and adjustments in line with current legislation Systems & Data Management Manage and validate payroll data across payroll and HR systems Identify, investigate, and resolve discrepancies between payroll and HR platforms Accurately input and maintain payroll-related employee data including absences, additional payments, and deductions Compliance & Year-End Activities Ensure payroll processes remain compliant with HMRC regulations and company policies Support year-end payroll activities including: P60s P11Ds RTI submissions FPS/EPS reporting Internal and external audits Pensions & Benefits Process pension and benefits updates within payroll systems Reconcile pension and benefit deductions Prepare third-party payment schedules and reporting Reporting & Reconciliations Produce payroll reports and reconciliations for internal stakeholders Assist with payroll analysis and audit requests as required Query Resolution Investigate and resolve payroll queries from employees and stakeholders Deliver a high standard of customer service while working within agreed SLAs Continuous Improvement Identify opportunities to improve payroll processes and efficiencies Contribute to process enhancements and team best practices Collaboration & Communication Work collaboratively with HR, Finance, and wider business teams Communicate effectively with stakeholders at all levels, providing clear and accurate information About You You are passionate about payroll and take pride in delivering accurate work with exceptional attention to detail. You enjoy working in a collaborative environment and are confident managing multiple priorities while maintaining high service standards. You will have strong knowledge of UK payroll legislation and experience handling complex payroll processes within a busy payroll environment. Skills & Experience Essential Experience processing end-to-end payroll Strong understanding ofHMRC payroll legislation including: RTI FPS & EPS PAYE Tax & National Insurance Statutory payments and taxable benefits Advanced Microsoft Excel skills Strong attention to detail and organisational skills Ability to prioritise workloads and meet strict deadlines Excellent communication and stakeholder management skills Desirable CIPP qualification (or working towards) Experience using ADP GlobalView Experience using SAP SuccessFactors Previous bureau payroll experience Experience working within large or complex payroll environments Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 21, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Payroll Advisor Location: Warwick / 3 days on site Contract Type: 6 months contract with scope to extend About the Role An exciting opportunity has arisen for a detail-oriented and reliable Payroll Advisor to join a growing payroll team within a large UK-based organisation. This role will suit an experienced payroll professional with both in-house and/or bureau payroll experience who enjoys working in a fast-paced environment delivering accurate and compliant payroll services. You will play a key role in the end-to-end processing of multiple monthly payrolls, ensuring employees are paid accurately and on time while maintaining compliance with all payroll legislation, internal controls, and company policies. Key Responsibilities: Payroll Processing Support the end-to-end processing of multiple monthly payrolls for approximately 2,000+ employees Ensure payroll deadlines are met accurately and efficiently Process statutory payments, deductions, and adjustments in line with current legislation Systems & Data Management Manage and validate payroll data across payroll and HR systems Identify, investigate, and resolve discrepancies between payroll and HR platforms Accurately input and maintain payroll-related employee data including absences, additional payments, and deductions Compliance & Year-End Activities Ensure payroll processes remain compliant with HMRC regulations and company policies Support year-end payroll activities including: P60s P11Ds RTI submissions FPS/EPS reporting Internal and external audits Pensions & Benefits Process pension and benefits updates within payroll systems Reconcile pension and benefit deductions Prepare third-party payment schedules and reporting Reporting & Reconciliations Produce payroll reports and reconciliations for internal stakeholders Assist with payroll analysis and audit requests as required Query Resolution Investigate and resolve payroll queries from employees and stakeholders Deliver a high standard of customer service while working within agreed SLAs Continuous Improvement Identify opportunities to improve payroll processes and efficiencies Contribute to process enhancements and team best practices Collaboration & Communication Work collaboratively with HR, Finance, and wider business teams Communicate effectively with stakeholders at all levels, providing clear and accurate information About You You are passionate about payroll and take pride in delivering accurate work with exceptional attention to detail. You enjoy working in a collaborative environment and are confident managing multiple priorities while maintaining high service standards. You will have strong knowledge of UK payroll legislation and experience handling complex payroll processes within a busy payroll environment. Skills & Experience Essential Experience processing end-to-end payroll Strong understanding ofHMRC payroll legislation including: RTI FPS & EPS PAYE Tax & National Insurance Statutory payments and taxable benefits Advanced Microsoft Excel skills Strong attention to detail and organisational skills Ability to prioritise workloads and meet strict deadlines Excellent communication and stakeholder management skills Desirable CIPP qualification (or working towards) Experience using ADP GlobalView Experience using SAP SuccessFactors Previous bureau payroll experience Experience working within large or complex payroll environments Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Hatched Recruitment Group
Customer Service Advisor
Hatched Recruitment Group City, Swindon
Customer Service Advisor Location: Hybrid Working, temporary contract Hours: 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Office Attendance : 3 days in the office and 2 days working from home. Tuesdays are a mandatory office-based team day. A Local Authority is seeking enthusiastic and customer-focused Customer Service Advisors to join their busy inbound contact centre team. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service and supporting local residents with access to a wide range of council services. Key Responsibilities: Handling inbound calls from residents in a professional and empathetic manner Supporting customers to access services and information online, promoting a digital-first approach Understanding customer needs and signposting to the most appropriate internal or external support services Providing information on a broad range of local authority services Escalating service requests and unresolved queries to relevant departments Delivering a positive customer experience while working in a fast-paced environment The Ideal Candidate Will Have: Previous experience working within a customer service or call centre environment Strong communication and listening skills The ability to manage challenging conversations professionally and calmly Good IT skills and confidence using multiple systems Excellent problem-solving and organisational abilities A positive and adaptable approach to work Desirable: Previous experience working within a local authority or public sector environment Experience supporting customers with digital services Knowledge of council services and processes
May 21, 2026
Seasonal
Customer Service Advisor Location: Hybrid Working, temporary contract Hours: 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Office Attendance : 3 days in the office and 2 days working from home. Tuesdays are a mandatory office-based team day. A Local Authority is seeking enthusiastic and customer-focused Customer Service Advisors to join their busy inbound contact centre team. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service and supporting local residents with access to a wide range of council services. Key Responsibilities: Handling inbound calls from residents in a professional and empathetic manner Supporting customers to access services and information online, promoting a digital-first approach Understanding customer needs and signposting to the most appropriate internal or external support services Providing information on a broad range of local authority services Escalating service requests and unresolved queries to relevant departments Delivering a positive customer experience while working in a fast-paced environment The Ideal Candidate Will Have: Previous experience working within a customer service or call centre environment Strong communication and listening skills The ability to manage challenging conversations professionally and calmly Good IT skills and confidence using multiple systems Excellent problem-solving and organisational abilities A positive and adaptable approach to work Desirable: Previous experience working within a local authority or public sector environment Experience supporting customers with digital services Knowledge of council services and processes
michael usher mortgage services
Protection Advisor
michael usher mortgage services Camberley, Surrey
Company Description Michael Usher Mortgage Services is a financial services company headquartered in Frimley, Surrey, and serves clients across the United Kingdom. Specialising in personalised mortgage and protection advice, the company is committed to simplifying the mortgage process for its clients. With a focus on tailored solutions, Michael Usher Mortgage Services has established itself as a trusted partner in helping individuals and families secure the best financial options for their needs. Role Description This is a full-time, office based role in Frimley for a Protection Adviser. The main purpose of this role is to advise clients (both personal and business) over the phone, online and face to face, recommending suitable protection solutions based on their needs and circumstances. The Protection Adviser will be responsible for delivering high-quality financial advice focused on protection products and services, maintaining a strong emphasis on client engagement and relationship management. This is a permanent employed position with a basic salary plus commission. OTE £50-65k in year one. Previous experience in protection, insurance, financial services, or a related sales environment is preferred, as candidates should be confident in discussing protection products and delivering excellent customer service. Key Deliverables & Responsibilities Maintain and build relationships with Mortgage Advisers, Commercial Advisers and introducers. Convert leads into written business, achieving sales and conversion targets. Complete thorough Fact Finds, including business structures and liabilities where necessary. Advise on personal and business products, such as: Life insurance, critical illness cover, income protection, family income benefit, executive income protection, relevant life, key person and shareholder protection. Research products across a range of providers. Explain complex protection arrangements clearly. Complete medical underwriting requirements. Submit applications via provider and CRM systems. Prepare rational for recommendation reports. Pass compliant cases to admin. Maintain up-to-date market knowledge, maintaining minimum CPD requirements.
May 21, 2026
Full time
Company Description Michael Usher Mortgage Services is a financial services company headquartered in Frimley, Surrey, and serves clients across the United Kingdom. Specialising in personalised mortgage and protection advice, the company is committed to simplifying the mortgage process for its clients. With a focus on tailored solutions, Michael Usher Mortgage Services has established itself as a trusted partner in helping individuals and families secure the best financial options for their needs. Role Description This is a full-time, office based role in Frimley for a Protection Adviser. The main purpose of this role is to advise clients (both personal and business) over the phone, online and face to face, recommending suitable protection solutions based on their needs and circumstances. The Protection Adviser will be responsible for delivering high-quality financial advice focused on protection products and services, maintaining a strong emphasis on client engagement and relationship management. This is a permanent employed position with a basic salary plus commission. OTE £50-65k in year one. Previous experience in protection, insurance, financial services, or a related sales environment is preferred, as candidates should be confident in discussing protection products and delivering excellent customer service. Key Deliverables & Responsibilities Maintain and build relationships with Mortgage Advisers, Commercial Advisers and introducers. Convert leads into written business, achieving sales and conversion targets. Complete thorough Fact Finds, including business structures and liabilities where necessary. Advise on personal and business products, such as: Life insurance, critical illness cover, income protection, family income benefit, executive income protection, relevant life, key person and shareholder protection. Research products across a range of providers. Explain complex protection arrangements clearly. Complete medical underwriting requirements. Submit applications via provider and CRM systems. Prepare rational for recommendation reports. Pass compliant cases to admin. Maintain up-to-date market knowledge, maintaining minimum CPD requirements.
Flow Recruitment
Sales Manager - Fitness Centre
Flow Recruitment Daventry, Northamptonshire
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, at their leading sports and leisure centre based in Daventry. What your role will be Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values. You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant. Your background The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
May 21, 2026
Full time
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, at their leading sports and leisure centre based in Daventry. What your role will be Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values. You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant. Your background The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
AWD RECRUITMENT LTD
Trainee IT Sales Executive (Apprenticeship)
AWD RECRUITMENT LTD Skelmersdale, Lancashire
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 21, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Flow Recruitment
Sales Manager
Flow Recruitment Daventry, Northamptonshire
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, at their leading sports and leisure centre based in Daventry. What your role will be Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values. You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant. Your background The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
May 21, 2026
Full time
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, at their leading sports and leisure centre based in Daventry. What your role will be Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values. You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant. Your background The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Think Specialist Recruitment
Danish Speaking Customer Service Advisor
Think Specialist Recruitment Watford, Hertfordshire
Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 21, 2026
Seasonal
Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
ServiceNow TSM Architect - Outside IR35 Role
Acumen Bay Consultancy
Overview: A ServiceNow Telecommunications Service Management ( TSM ) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
May 21, 2026
Contractor
Overview: A ServiceNow Telecommunications Service Management ( TSM ) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Fawkes & Reece London
New Homes Sales Advisor
Fawkes & Reece London Carlisle, Cumbria
Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Cumbria? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover. Key Responsibilities: Engage with potential buyers, providing expert advice on a variety of new build homes across the development. Conduct both in-person and virtual viewings, showcasing the quality and lifestyle of our new homes. Manage the sales process from initial enquiry to completion, ensuring excellent customer service throughout. Maintain a strong knowledge of properties, including pricing, incentives, and available offers, to support customers in making informed purchasing decisions. Collaborate with the wider sales team to drive sales performance and meet targets. Qualifications & Experience: Proven experience working in Estate Agency or New Homes sales over a 2+ year period Must be available to work weekends (7-day sites). Why Apply? Opportunity to work with a well-established house builder in a fast-paced, rewarding environment. Competitive salary and commission structure. Career progression and development within a leading company in the property sector. Paid mileage! A market leading OTE with opportunities for further bonuses An offered retainer for any New Homes experienced applicants For further information or to discuss your application, please contact Max at Fawkes & Reece London.
May 21, 2026
Full time
Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Cumbria? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover. Key Responsibilities: Engage with potential buyers, providing expert advice on a variety of new build homes across the development. Conduct both in-person and virtual viewings, showcasing the quality and lifestyle of our new homes. Manage the sales process from initial enquiry to completion, ensuring excellent customer service throughout. Maintain a strong knowledge of properties, including pricing, incentives, and available offers, to support customers in making informed purchasing decisions. Collaborate with the wider sales team to drive sales performance and meet targets. Qualifications & Experience: Proven experience working in Estate Agency or New Homes sales over a 2+ year period Must be available to work weekends (7-day sites). Why Apply? Opportunity to work with a well-established house builder in a fast-paced, rewarding environment. Competitive salary and commission structure. Career progression and development within a leading company in the property sector. Paid mileage! A market leading OTE with opportunities for further bonuses An offered retainer for any New Homes experienced applicants For further information or to discuss your application, please contact Max at Fawkes & Reece London.
M Group
Senior Environmental Advisor
M Group Westhill, Aberdeenshire
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive click apply for full job details
May 21, 2026
Full time
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive click apply for full job details
GXO Logistics
Health and Safety Advisor
GXO Logistics Kettering, Northamptonshire
Are you a confident Health and Safety Advisor who can go beyond compliance, acting as a visible presence on site to influence behaviours, challenge decisions, and embed a proactive safety culture as part of our values? Do you thrive in a site-based leadership role, partnering with operational and senior teams to shape culture, build capability, and drive H&S performance while supporting wider sites when needed? If so, we want to hear from you! Join us at GXO as our Health and Safety Advisor , based in our Kettering depot for our customer Sainsburys. This is a full time, permanent position with contracted hours of 40 per week. Monday to Friday, 08:00 to 16:30 - with flexibility required for business needs. Pay, benefits and more: We're looking to offer a salary of up to £39,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Deliver and embed our H&S strategy, translating priorities into measurable operational outcomes while maintaining strong safety governance through audits, inspections, and risk management Act as the trusted H&S advisor to site leadership, providing pragmatic guidance, constructive challenge, and influencing decision-making to balance risk, compliance, and business needs Provide visible, hands-on safety leadership within operations, strengthening safety culture, driving behavioural change, and moving performance beyond basic compliance Develop leadership and operational capability, coaching managers on safety ownership, investigations, root cause analysis, and accountability across the site Use data, insight, and trend analysis to prioritise risk, manage competing H&S priorities, lead effective incident investigations, and deliver timely corrective actions, while collaborating across sites and supporting wider operational needs What you need to succeed at GXO: Proven ability to influence and engage operational leaders, driving measurable safety improvement through coaching, investigation, and effective stakeholder management Strong investigative and problem-solving capability, able to manage complex issues, lead outcomes, and drive continuous improvement in fast-paced operational environments Highly organised, self-motivated, and disciplined, with the ability to manage multiple priorities independently while maintaining high standards and integrity Confident and effective communicator, able to build trusted, professional relationships with colleagues, customers, regional teams, and external stakeholders at all levels Experienced and technically competent safety professional (NEBOSH / NVQ L3 Qualification essential), with experience in a supervisory or safety-related role (logistics background beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 21, 2026
Full time
Are you a confident Health and Safety Advisor who can go beyond compliance, acting as a visible presence on site to influence behaviours, challenge decisions, and embed a proactive safety culture as part of our values? Do you thrive in a site-based leadership role, partnering with operational and senior teams to shape culture, build capability, and drive H&S performance while supporting wider sites when needed? If so, we want to hear from you! Join us at GXO as our Health and Safety Advisor , based in our Kettering depot for our customer Sainsburys. This is a full time, permanent position with contracted hours of 40 per week. Monday to Friday, 08:00 to 16:30 - with flexibility required for business needs. Pay, benefits and more: We're looking to offer a salary of up to £39,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Deliver and embed our H&S strategy, translating priorities into measurable operational outcomes while maintaining strong safety governance through audits, inspections, and risk management Act as the trusted H&S advisor to site leadership, providing pragmatic guidance, constructive challenge, and influencing decision-making to balance risk, compliance, and business needs Provide visible, hands-on safety leadership within operations, strengthening safety culture, driving behavioural change, and moving performance beyond basic compliance Develop leadership and operational capability, coaching managers on safety ownership, investigations, root cause analysis, and accountability across the site Use data, insight, and trend analysis to prioritise risk, manage competing H&S priorities, lead effective incident investigations, and deliver timely corrective actions, while collaborating across sites and supporting wider operational needs What you need to succeed at GXO: Proven ability to influence and engage operational leaders, driving measurable safety improvement through coaching, investigation, and effective stakeholder management Strong investigative and problem-solving capability, able to manage complex issues, lead outcomes, and drive continuous improvement in fast-paced operational environments Highly organised, self-motivated, and disciplined, with the ability to manage multiple priorities independently while maintaining high standards and integrity Confident and effective communicator, able to build trusted, professional relationships with colleagues, customers, regional teams, and external stakeholders at all levels Experienced and technically competent safety professional (NEBOSH / NVQ L3 Qualification essential), with experience in a supervisory or safety-related role (logistics background beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Specsavers
Optical Assistant
Specsavers Bradford, Yorkshire
Experienced Optical Assistant So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, and are level 3 qualified or equivalent, this Optical Assistant role could be perfect for you.As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in bradford broadway, our store is looking for someone with previous optical experience that can dispense up to Multi focal. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 40 hours - Will include a weekend day starting From £12.91 per hour can increase depending on (recent) experience Bonus Specsavers Perks - our discounted benefits scheme 28 days holiday including Bank holiday discounted parking close by to the store team outings What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service optics environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
May 21, 2026
Full time
Experienced Optical Assistant So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, and are level 3 qualified or equivalent, this Optical Assistant role could be perfect for you.As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in bradford broadway, our store is looking for someone with previous optical experience that can dispense up to Multi focal. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 40 hours - Will include a weekend day starting From £12.91 per hour can increase depending on (recent) experience Bonus Specsavers Perks - our discounted benefits scheme 28 days holiday including Bank holiday discounted parking close by to the store team outings What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service optics environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
Aspire Jobs
Internal Sales Advisor
Aspire Jobs Ringwood, Hampshire
Location: Ringwood Salary : £26,500K + capped commission Hours : 8.30am-5.00pm Monday-Friday, 30 minute lunch, office based (rota every 6 weeks where you will be required to work 8.30am 5.30pm with 1 hour lunch) Benefits: Free parking, Full training, Pension contribution of 5% within a personal company pension plan, Sick pay (5 days paid then SSP), Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days, Access to company share saving scheme, Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or Retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30am until 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Responsibilities of Internal Sales Advisor: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience of Internal Sales Advisor: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
May 21, 2026
Full time
Location: Ringwood Salary : £26,500K + capped commission Hours : 8.30am-5.00pm Monday-Friday, 30 minute lunch, office based (rota every 6 weeks where you will be required to work 8.30am 5.30pm with 1 hour lunch) Benefits: Free parking, Full training, Pension contribution of 5% within a personal company pension plan, Sick pay (5 days paid then SSP), Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days, Access to company share saving scheme, Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or Retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30am until 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Responsibilities of Internal Sales Advisor: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience of Internal Sales Advisor: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
Sales & Customer Service Assistant - Entry Level
Blackwater Recruitment
Entry Level Sales Role - Join a Growing Team in London! Full Training & Immediate Starts Available Looking for a role that will support your development within a fast-paced, customer-facing sales environment Our client, a well-established sales and marketing company based in Central London, is currently looking for ambitious Entry Level Event Sales Assistants to support ongoing growth and increasing client demand. With full training provided, successful applicants will be able to start immediately. The key attributes they are looking for: Positive and proactive attitude Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally Must have FULL-TIME availability (5 Days Per Week) Must be eligible and available for FULL-TIME work only What you'll be doing: Generating a new customer base for clients Collaborating with a motivated sales team on face-to-face event campaigns across the London area Customer service Sales acquisition The rewards of joining this team: Access to coaching in customer service, sales, and marketing, with clear progression opportunities A lively and social working environment with regular team events Support from a successful and established sales and customer service team Uncapped earning potential with a brand awareness fee (day rate) plus uncapped commission Opportunities to travel Ready to Launch Your Career They are currently holding informal conversations for their sales and customer service opportunities, with the aim of onboarding successful candidates for an immediate start. Roles involve working directly with customers in face-to-face, event sales environments in and around the London area. Experience is not required, as this full-time only opportunity operates on a subcontracted basis and includes a comprehensive development and training programme. However, experience in roles such as retail, warehouse, administration, receptionist, customer service, sales, marketing, sales assistant, cleaner, customer service advisor, direct sales, promotions, events coordination, hospitality, front of house, or bar work may be beneficial. If you feel you meet these requirements and are ready for a new career opportunity, apply now. IMPORTANT: This role is NOT suitable for candidates still in education (School/College/University) or current international students. Due to the demands of the role, our client is seeking candidates that can commit to 5 FULL DAYS per week. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 21, 2026
Full time
Entry Level Sales Role - Join a Growing Team in London! Full Training & Immediate Starts Available Looking for a role that will support your development within a fast-paced, customer-facing sales environment Our client, a well-established sales and marketing company based in Central London, is currently looking for ambitious Entry Level Event Sales Assistants to support ongoing growth and increasing client demand. With full training provided, successful applicants will be able to start immediately. The key attributes they are looking for: Positive and proactive attitude Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally Must have FULL-TIME availability (5 Days Per Week) Must be eligible and available for FULL-TIME work only What you'll be doing: Generating a new customer base for clients Collaborating with a motivated sales team on face-to-face event campaigns across the London area Customer service Sales acquisition The rewards of joining this team: Access to coaching in customer service, sales, and marketing, with clear progression opportunities A lively and social working environment with regular team events Support from a successful and established sales and customer service team Uncapped earning potential with a brand awareness fee (day rate) plus uncapped commission Opportunities to travel Ready to Launch Your Career They are currently holding informal conversations for their sales and customer service opportunities, with the aim of onboarding successful candidates for an immediate start. Roles involve working directly with customers in face-to-face, event sales environments in and around the London area. Experience is not required, as this full-time only opportunity operates on a subcontracted basis and includes a comprehensive development and training programme. However, experience in roles such as retail, warehouse, administration, receptionist, customer service, sales, marketing, sales assistant, cleaner, customer service advisor, direct sales, promotions, events coordination, hospitality, front of house, or bar work may be beneficial. If you feel you meet these requirements and are ready for a new career opportunity, apply now. IMPORTANT: This role is NOT suitable for candidates still in education (School/College/University) or current international students. Due to the demands of the role, our client is seeking candidates that can commit to 5 FULL DAYS per week. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Pertemps Bristol Commercial
Contact Centre Advisor Nights
Pertemps Bristol Commercial Bristol, Somerset
Nights Customer Service Advisor Central Bristol £15.00 per hour 4 Nights On / 4 Nights Off Immediate Start - Temporary until 1st October 2026 Are you calm under pressure, empathetic, and confident handling sensitive situations? We're recruiting Night Customer Service Advisors to join a busy contact centre team in Central Bristol, supporting with calls and social media channels during overnight hours throughout the busy summer period. This is a fantastic opportunity to work in modern city centre offices with excellent onsite facilities, including a gym and coffee shop, while gaining valuable experience in a fast paced and rewarding environment. Shift Patterns 8:00pm - 6:00am or 10:00pm - 8:00am (10-hour night shifts on a rotating 4-on / 4-off pattern) Key Responsibilities Supporting students with inbound overnight enquiries Responding to emergency situations, including fire alarm incidents and welfare concerns Handling customer queries via phone, email, web chat, and social media Providing a calm, professional, and empathetic customer experience Accurately updating systems while managing multiple screens and communication channels What We're Looking For Previous customer service experience, ideally handling sensitive or vulnerable customer calls Excellent listening and communication skills Strong attention to detail and ability to multitask Comfortable working independently during night shifts A compassionate and professional approach What's On Offer £15.00 per hour Full training provided Modern offices in the heart of Bristol Onsite gym and coffee shop Immediate start available If you're looking for a rewarding night-shift role where you can genuinely support people and make a difference, apply today.
May 21, 2026
Seasonal
Nights Customer Service Advisor Central Bristol £15.00 per hour 4 Nights On / 4 Nights Off Immediate Start - Temporary until 1st October 2026 Are you calm under pressure, empathetic, and confident handling sensitive situations? We're recruiting Night Customer Service Advisors to join a busy contact centre team in Central Bristol, supporting with calls and social media channels during overnight hours throughout the busy summer period. This is a fantastic opportunity to work in modern city centre offices with excellent onsite facilities, including a gym and coffee shop, while gaining valuable experience in a fast paced and rewarding environment. Shift Patterns 8:00pm - 6:00am or 10:00pm - 8:00am (10-hour night shifts on a rotating 4-on / 4-off pattern) Key Responsibilities Supporting students with inbound overnight enquiries Responding to emergency situations, including fire alarm incidents and welfare concerns Handling customer queries via phone, email, web chat, and social media Providing a calm, professional, and empathetic customer experience Accurately updating systems while managing multiple screens and communication channels What We're Looking For Previous customer service experience, ideally handling sensitive or vulnerable customer calls Excellent listening and communication skills Strong attention to detail and ability to multitask Comfortable working independently during night shifts A compassionate and professional approach What's On Offer £15.00 per hour Full training provided Modern offices in the heart of Bristol Onsite gym and coffee shop Immediate start available If you're looking for a rewarding night-shift role where you can genuinely support people and make a difference, apply today.
Search
Sales & Renewals Advisor
Search City, Manchester
Customer Sales & Renewals Advisor Location: Manchester Start date - Middle of June Salary - 24,730 OTE 30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals What You'll Do: Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals Query handling in response to customer requests with the support of clear information and providing professional customer service Meet performance targets across sales, compliance, and customer satisfaction. Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. Participate in training, team meetings, and continuous development activities. What You'll Bring: Experience telephone-based customer service or sales experience in a regulated, environment. FCA Environment experience Strong verbal communication and listening skills. Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 21, 2026
Full time
Customer Sales & Renewals Advisor Location: Manchester Start date - Middle of June Salary - 24,730 OTE 30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals What You'll Do: Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals Query handling in response to customer requests with the support of clear information and providing professional customer service Meet performance targets across sales, compliance, and customer satisfaction. Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. Participate in training, team meetings, and continuous development activities. What You'll Bring: Experience telephone-based customer service or sales experience in a regulated, environment. FCA Environment experience Strong verbal communication and listening skills. Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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