1078 jobs found

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .

Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.

Bishopsgate (Liverpool Street), Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Contact Lens Assistant role could be perfect for you. As an Contact Lens Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Bishopsgate (Liverpool Street), Specsavers Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting at £27k Plus Bonus! Hours: 40 hours per week We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Contact Lens Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.

Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15601

About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.

Customer Service Advisor Location: Bournemouth and surrounding area Salary: £25,000 rising to £26,250 after successful completion of probation A fantastic opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation. This role is ideal for someone who is passionate about delivering excellent customer service and is looking to build a long-term career within a supportive and rewarding environment. Key Responsibilities: Provide a high level of customer service via phone, email, and face-to-face interaction Handle customer enquiries efficiently and professionally Maintain accurate records and update systems as required Work collaboratively with internal teams to ensure a seamless customer experience Meet individual and team performance targets This is a great opportunity to join a business that values its employees and offers excellent benefits alongside career development. If you are a motivated individual with strong communication skills and a passion for customer service, we would love to hear from you. Additional Information: Probation period of 3-6 months Opportunities for progression within a growing business Salary & Benefits: Starting salary of £25,000, increasing to £26,250 after probation Monthly incentive scheme 23 days holiday, increasing by 1 day per year after your first full year (up to an additional 5 days) No requirement to work bank holidays Healthcare plan available after successful completion of probation Free gym access Chiropractor sessions upon passing probation Working Hours: Monday to Friday, 08:30am - 5:00pm 1 in 6 Saturdays, 9:00am - 12:00pm

GBRS are recruiting for a permanent Service Advisor on behalf of their client, a car dealership based in the Loughborough area of Leicester Service Advisor Role Overview Our Service Advisor is responsible for assisting customers with their service needs, explaining repair processes, and ensuring a smooth service experience from check-in to completion. They communicate between customers and technicians while maintaining high customer satisfaction. Key Responsibilities Greet customers and assess their service or repair needs Listen carefully to customer concerns and document issues accurately Provide estimates for repairs, parts, and labour costs Schedule service appointments and manage workflow Communicate repair updates and timelines to customers Coordinate with technicians to ensure proper diagnosis and repair Upsell additional services or maintenance when appropriate Handle customer complaints and resolve issues professionally Process invoices, payments, and maintain service records Required Skills & Qualifications Strong communication and customer service skills Basic technical knowledge (especially for automotive roles) Problem-solving and conflict resolution abilities Sales skills for recommending services Organizational and multitasking skills Familiarity with service management software Work Environment Typically works in service centers, dealerships, or repair shops Regular interaction with customers and technicians May require standing, walking, and occasional weekend work Key Performance Indicators (KPIs) Customer satisfaction scores Service sales and upsell performance Efficiency in handling service orders Customer retention and repeat business Career Path Please send your CV to us as soon as possible and we will call you with more information

Service Manager £40-45k basic DOE plus £15k bonus Tunbridge Wells Permanent/Full Time A fantastic opportunity has arisen for an experienced Service Manager! The successful candidate will join a hardworking team, committed to providing top-notch service to their valued customers. If you are passionate about furthering your automotive career and would like to find out some more information please apply today! Duties & Responsibilities of a Service Manager: Ensuring budget targets are achieved. You will be managing a team of Technicians, Workshop Controllers, Warranty Administrators and Service Advisors, ensuring all staff have a development and training schedule and that they are all trained on service and customer facing systems to a competent level. Carrying out daily audit checks on job cards ensuring accuracy of all information and reporting and resolving any issues. Ensuring KPI s are achieved. Maintaining a high level of efficiency in ensuring all response times to bookings, calls, return calls, authority requests, paperwork requests and any element of the daily role that requires work to be completed to an internal or external deadline. Ensuring all warranty claims are registered and followed up for payment. Carrying out weekly/monthly performance reviews and departmental meetings. Understand budgets and monthly accounts. Your Background & Skill: Proven experience working as a Service Manager/Aftersales Manager within a busy main dealer is essential. Previous experience managing a team. Technical skills are advantageous but not essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.

Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment

Customer Service Advisor Andover Permanent £24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story. Role Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry. The role involves, but is not limited to: • Processing inbound sales calls. • Processing inbound sales emails. • Calling customers with sales offers and new product information. • Offering technical advice on all products. • Liaising with Brand and Sales teams to ensure customers are fully supported Requirements You'll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection

Job Title: Senior Service Advisor (Motor Trade) Salary: Up to 29,000 basic OTE 38,000 per annum Location: Newbury Holt Recruitment are seeking an Senior Service Advisor to lead the Service Reception team at an established Dealership Group in the Newbury area. If you're passionate about customer service and ready to take your career to the next level, we want to hear from you! What We Offer: Competitive Salary: Up to 29,000 basic with an OTE of 39,000 Growth Opportunity: Work with a team that values your ambition and supports your success - this particular role is a succession hire that will most likely grow into an Aftersales Manager role within 3-5 years. And! Access to a car if needed too. What We're Looking For: A valid driving license . 2-5 years' experience as a Service Advisor in the motor trade. Someone with the drive to grow, learn, and succeed . Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout!

Remote-working Tax Advisor - Written Consultancy Work Your new company This is a great opportunity to become a Tax Advisor/Consultant at a very niche consultancy firm, which specialises in tax, accounting, and finance. The firm use their knowledge and expertise to share up-to-date information regarding any compliance or regulatory changes within tax, either via the phone or email. They provide these excellent services in as little as 30 minutes and work with over 5000 customers ranging from small independent firms to those in the Top 100. Your new role As a Tax Advisor/Consultant, you will be providing clients with tax advice and be responsible for the provision of written tax consultancy. Your everyday tasks will also include carrying out in-depth research, producing assignments, and undertaking reports, while ensuring that all facts are established and communicated clearly to the clients. You will also be collaborating with colleagues reviewing their reports where needed. You will be provided with a team of consultancy support co-ordinators who will handle all admin tasks, quotes, fee negotiations and sending work out, allowing you to focus on delivering written consultancy work What you'll need to succeed To be successful, you will have a solid grounding in providing tax advice from a personal, corporate or mixed tax perspective from practice, industry, or HMRC. The clients are also looking for candidates possessing relevant qualifications such as ATT, CTA or equivalent. Due to the nature of the job, there is a requirement to possess excellent written communication skills, to ensure that information is provided clearly and effectively. Finally, you will be motivated to achieve the best, and keep up to date with relevant legislation and laws. What you'll get in return Fully remote or hybrid working are both available in this role, along with no overtime or time sheets! The firm will offer you a competitive salary, and a great benefits package including access to an employee assistance programme, profit share, and rewards. You will also be working for a multi-award winning firm based in a brand new, state-of-the-art office with a supportive team and an environment encouraging growth and progression (for example by giving you access to CPD qualifications). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Bristol As a Mercedes-Benz Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Mercedes-Benz Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. This position will involve some lifting and carrying of parts and products of varying weight. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Job Title: Trainee Energy Advisor Location : Bristol Salary: 27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.

Are you passionate about helping people and delivering exceptional service? A leading company in the facilities management industry is hiring a Customer Experience Advisor in Greater London. This role is your opportunity to take ownership and make a real difference in the lives of military families by ensuring their concerns are resolved with care and urgency. The Role As the Customer Experience Advisor, you ll: • Act as the primary advocate for military families, addressing their concerns with professionalism. • Manage a high volume of inbound and outbound calls and shared inboxes, balancing multiple priorities. • Resolve customer queries efficiently, preventing escalations and ensuring satisfaction. • Track progress and maintain accurate records using internal systems and tools like Excel. • Build rapport quickly with families, demonstrating empathy and understanding in challenging situations. You To be successful in the role of Customer Experience Advisor, you ll bring: • Proven customer service experience, particularly in telephone interactions. • Strong communication skills and a solution-focused approach. • Ability to work under pressure while maintaining professionalism. • High level of organization and multitasking capability. • A proactive attitude and willingness to learn in a fast-paced environment. What's in it for you? This organisation is dedicated to putting customers first, focusing on continuous improvements to enhance service delivery. VIVO is known for its caring and collaborative culture, committed to supporting military families effectively. This position offers: • 6% employee-matched pension contribution. • 25 days annual leave plus bank holidays. Apply Now! To apply for the position of Customer Experience Advisor, click Apply Now and send your CV to Brandon Turland or Frankie Cook. Interviews are taking place now, so don t miss your chance to join a supportive team and make a difference.

We have an exciting opportunity for a part time Customer Service Advisor ( 21 hours per week) to join the team on a 12 month Fixed term contract. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Advisor: This role is for you if you have: Customer service experience, ideally within a banking service environment or similar Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Advisor!