Job Description
Our client is a well-established and highly respected supplier within the industrial cleaning, fluid transfer, and technical products sector. Due to continued growth and increasing demand, they are now looking to recruit a technically minded Product Sales Advisor to join their team in Penrith.
This is an excellent opportunity for somebody with a strong technical background who enjoys working with customers, solving problems, and providing advice on products and solutions.
The role would suit candidates from industries such as:
Working as part of a busy and supportive team, you will be responsible for supporting customers with technical product enquiries, identifying suitable solutions, processing orders, and delivering a high level of customer service throughout the sales process.
This is a customer-focused position combining technical knowledge with internal sales and account support responsibilities.
Key Responsibilities
This is an excellent opportunity for somebody with a strong technical background who enjoys working with customers, solving problems, and providing advice on products and solutions.
The role would suit candidates from industries such as:
- Engineering
- Hydraulics
- Agriculture
- Plumbing
- Industrial supplies
- Mechanical or technical distribution
Working as part of a busy and supportive team, you will be responsible for supporting customers with technical product enquiries, identifying suitable solutions, processing orders, and delivering a high level of customer service throughout the sales process.
This is a customer-focused position combining technical knowledge with internal sales and account support responsibilities.
Key Responsibilities
- Providing technical advice and product support via phone, email, and face-to-face interaction
- Understanding customer requirements and recommending suitable products and solutions
- Building strong relationships with new and existing customers
- Processing orders accurately using internal systems
- Supporting customers with product selection and aftersales enquiries
- Liaising with internal departments including warehouse, procurement, and sales teams
- Maintaining accurate records and customer information
- Previous experience within a technical, engineering, agricultural, plumbing, mechanical, or industrial environment
- Strong customer service or sales support experience
- Confident communication skills with the ability to explain technical products clearly
- Good IT and administration skills
- Positive attitude with a willingness to learn and develop
- Ability to work well within a team environment
- Salary circa £40,000 depending on experience
- Full-time permanent position
- No weekend or bank holiday working
- Modern working environment
- Stable business with long-term growth plans
- Excellent long-term career prospects
About Wolviston Management Services