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Internal Audit QA AVP role in a specialist International Corporate and Investment Bank AVP Internal Audit - QA Who we areUnited by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, Our Banking Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role SummaryWe are seeking an Assistant Vice President (AVP) - Quality Assurance (QA) Tester Within the Internal Audit Department. This role provides independent assurance of the quality and consistency of Internal Audit work across Our Corporate Bank, Global Markets Business, branches, and other EMEA subsidiaries. The AVP QA Tester ensures that audit deliverables meet internal methodology, regulatory expectations, and professional standards. The role involves reviewing audit reports, findings, and processes, identifying areas for improvement, and supporting continuous enhancement of audit quality. Business AreaThe Audit Department Internal Audit Group evaluates key control designs and operations, providing assurance on the Internal Control Environment and Management Control Approach. ADIA delivers approximately 80 audit reports annually across EMEA and undertakes ad-hoc assignments. In line with the Code for Internal Audit of Financial Services firms, the QA function operates independently from audit execution to ensure compliance with the Audit Department Manual and global standards. QA activities include quarterly reviews, reporting, and collaboration with the Professional Practice Group. Position DescriptionSupporting a team of approximately 68 audit professionals across EMEA, the AVP QA Tester will: Perform QA reviews on selected audit reports and thematic areas each quarter in line with the QA Plan.Conduct QA on closed or extended audit findings and manage self-identified issues.Prepare quarterly QA summary reports for Audit Management.Identify training needs based on QA results and support the QA team in delivering methodology-specific training where required.Provide live QA support during ongoing audits and advise teams on methodology compliance.Recommend enhancements to QA processes for continuous improvement.This role is internally focused and requires strong collaboration with audit teams and management.Key ResponsibilitiesDeliver timely QA reviews aligned with EMEA audit methodology, IIA standards, and regulatory expectations.Assist in executing reviews based on quarterly QA review themes.Document QA findings and agree on remediation actions with Audit Partners and AICs.Support in-flight audits through live QA and advisory input.Drive improvements in QA processes and tools. Key Requirements & CompetenciesExperience: Previous internal audit or credit review experience with a strong track record in QA or audit delivery.Technical Knowledge: Detailed understanding of internal audit policies, procedures, and IIA standards.Analytical Skills: Ability to assess audit quality, identify gaps, and recommend improvements.Communication: Strong ability to provide constructive feedback and resolve conflicts professionally.Attention to Detail: High accuracy in validating factual information and preparing management reports.Qualifications: Degree-level education and professional certification (ACA, ACCA, CIA, or equivalent) desirable. Challenges of the RoleManaging potential conflicts with audit teams during QA discussions.Meeting tight timelines for QA reviews, particularly during global review cycles.Balancing multiple QA priorities while maintaining quality and consistency. CompetenciesCustomer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision-Making Risk Management Strategic and Visionary Trust and Integrity What we offerFor all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible working Competitive paid leave days Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunities Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today

Customer Service Advisor (Dutch Speaking) The Role As a Customer Service Advisor, you ll be the voice of - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Our continued hiring reflects significant business growth and investment in our people. As we expand our in-house team, we're creating more opportunities than ever at our Edinburgh Call Centre. It's an exciting time to join us and grow your career. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch . RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Careers Page! Have a good trip, and see you soon!

Client Relationship Manager (Subject Matter Expert) Location: Poole (Head Office) Contract: Permanent, Full Time - Monday - Friday An exciting opportunity has arisen for an experienced Client Relationship Manager to join a fast-paced, forward-thinking organisation operating within a global, high-end product environment. This role is ideal for a commercially minded account management professional with a passion for delivering exceptional service and driving growth across premium or luxury-led accounts. The Role You will act as a trusted advisor and subject matter expert, managing and developing key client relationships while identifying opportunities to grow revenue and enhance profitability. This is a highly commercial position, requiring strong analytical capability alongside first-class relationship management skills. Key Responsibilities Manage and nurture relationships with key accounts, acting as the primary point of contact Drive sales performance while maintaining strong control over margins and profitability Analyse pricing strategies, cost structures, and revenue streams to inform decision making Identify opportunities for account growth, including upselling and cross-selling Deliver a tailored, high-quality client experience aligned with premium brand expectations Collaborate internally with sales, marketing, and operations teams to ensure seamless delivery Monitor market trends and competitor activity to inform strategic planning Produce performance reports, forecasts, and account development plans Commercial Focus Maintain a clear understanding of financial performance, ensuring all activity supports sustainable margin growth Balance customer satisfaction with commercial outcomes, particularly in pricing and negotiations Track and report on key KPIs including revenue, margin, and client retention About You Proven experience in account management, ideally within luxury, premium retail, or a similar sector Strong commercial awareness with experience managing margins and financial performance Excellent communication and relationship-building skills Customer-centric mindset with a commitment to delivering exceptional service Confident analysing data and translating insights into strategy Highly organised with strong attention to detail Comfortable working in a fast-paced environment and managing multiple priorities Proficient in Excel and IT systems What's On Offer Modern, collaborative office environment Monthly profit share bonus scheme 30 days holiday (including bank holidays) Company sick pay Free onsite parking Employee perks and discounts scheme Free lunch every Friday Cycle to Work scheme Birthday vouchers Subsidised workplace massage Employee Assistance Programme This is a fantastic opportunity to join a business that values innovation, teamwork, and high performance, offering genuine scope to make an impact and grow your career. If you're a driven account manager with a passion for premium client service and commercial success, we'd love to hear from you.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bury St Edmonds area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Customer Service Advisor - Appley bridge - 28,727 + Benefits and Career Progression My client a well established Manufacturer is looking for a proactive and customer-focused Customer Service Advisor to join the busy team. This is an exciting opportunity for someone who enjoys building strong customer relationships, managing orders from start to finish, and working closely with suppliers and internal teams to ensure a seamless customer experience. The successful candidate will play a key role in processing customer orders, coordinating deliveries, monitoring stock availability, and resolving customer queries efficiently and professionally. Key Responsibilities of the Customer Service Advisor: Answer telephone calls professionally and courteously Process customer orders efficiently and accurately Manage direct shipments from suppliers to customers Place orders with internal and external suppliers and arrange timely deliveries Monitor stock levels in line with customer demand and supplier lead times Proactively communicate with customers regarding order progress and any issues Manage customer expectations and provide excellent customer service throughout the order process Handle invoice queries and raise credit notes where necessary Support different operational areas, including Specification, Key Accounts, Merchant & Distribution, as required Maintain confidentiality and handle sensitive customer information appropriately Undertake any other reasonable duties requested by management to support the business Essential Skills & Experience as Customer Service Advisor: Highly organised and motivated individual with excellent communication skills and a passion for delivering outstanding customer service. Previous experience in a customer service or administrative role Excellent written and verbal communication skills Strong organisational skills with the ability to prioritise workloads effectively High level of accuracy and attention to detail Good IT skills, including Microsoft Office Ability to work well under pressure Self-motivated and able to work independently as well as part of a team A proactive approach to problem-solving and taking ownership through to resolution What s on Offer for the Customer Service Advisor: Supportive and friendly working environment Pension scheme Hybrid working once probation is passed 24 days holiday + bank holidays Healthcare Cash plan (claim back on dental, optical) Life Assurance policy Discount scheme Death in service scheme Cycle to work Scheme Benefits:

Risk & Assurance Advisor Salary: region of 40,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Mobile with travel to sites around South East & North When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 20%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: Actively support the business on Safety, Quality & Assurance matters by conducting regular site visits (as per our Annual planner), assure the business the right standards are in place, undertake regular audits, including engagement visits and monitor progress against the site improvement plans. You will support an operational team covering municipal collections, street cleaning, waste transfer stations, fleet workshops and an Integrated Waste Management Facility. Engage with teams and identify further improvements and provide solutions. To work closely with the Municipal Risk & Assurance Manager, to support operations and where appropriate support and liaise with external stakeholders, regulators and customers. To liaise with clients and support and advice on industry best practices. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management NEBOSH General Certificate.Or equivalent Auditing experience. The ability to influence key stakeholders on site. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Business Development Manager - Corporate Transport & Taxi Services Our client is a leading provider of corporate ground transportation solutions, delivering reliable taxi and private hire services to businesses across the region. Due to continued growth, they are seeking an ambitious and driven Business Development Manager to focus on identifying, securing and developing new corporate accounts. This is an excellent opportunity for a commercially minded sales professional who enjoys building relationships, generating new business and creating long-term partnerships. The Role This is a field-based business development role focused primarily on winning new corporate customers and increasing market share across the region. You will be responsible for identifying prospective clients, engaging decision-makers, presenting tailored transport solutions and converting opportunities into long-term business accounts. Working closely with internal operational teams, you will ensure a seamless onboarding experience and help customers maximise the value of the services provided. This position would suit a proactive sales professional who enjoys networking, prospecting and developing relationships with businesses across multiple sectors. Key Responsibilities New Business Development Identify, target and secure new corporate accounts across a range of industries. Generate leads through cold calling, networking, referrals, social selling and face-to-face meetings. Build and maintain a healthy pipeline of opportunities. Arrange and attend client meetings to understand business travel requirements. Present tailored transport and mobility solutions to prospective customers. Negotiate commercial agreements and support the onboarding of new accounts. Develop strategic relationships with key decision-makers and stakeholders. Achieve and exceed monthly, quarterly and annual sales targets. Account Growth & Relationship Management Build strong relationships with newly acquired customers. Identify opportunities to increase account spend and service utilisation. Act as a trusted advisor, ensuring customers receive exceptional service. Gather market intelligence and customer feedback to support business growth. Maintain regular contact with clients to maximise retention and satisfaction. Market Development Represent the business at networking events, exhibitions and local business forums. Monitor competitor activity and identify opportunities within the marketplace. Develop knowledge of regional business communities and key sectors. Support marketing initiatives, lead generation campaigns and promotional activities. CRM & Reporting Maintain accurate records of all sales activity within the CRM system. Track pipeline performance and provide regular sales forecasts. Produce activity reports and monitor progress against targets. Ensure all customer information is maintained accurately and compliantly. About You We are looking for a motivated and results-driven sales professional who enjoys winning new business and developing long-term commercial relationships. Desirable Experience Experience within taxi, private hire, transport, logistics, fleet, mobility or related service industries. Experience selling B2B services to corporate customers. Knowledge of account-based sales and relationship management Essential Experience & Skills Proven success in a Business Development, Field Sales or Account Acquisition role. Strong track record of generating and converting new business opportunities. Experience managing a sales pipeline from prospecting through to close. Excellent communication, negotiation and presentation skills. Ability to engage confidently with decision-makers at all levels. Self-motivated with a proactive and resilient approach. Strong organisational and time management skills. Full UK Driving Licence and willingness to travel. To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

SF Partners are working with a business based in Nuneaton who are looking for a Business Development Manager to join the team £40,000 - £50,000 You must have a background within Law Firms, Law Enforcement, Defense or Cyber Security. Role Purpose To drive revenue growth and proactively sourcing opportunities specifically across digital forensics and cell site analysis services, expanding our presence within key markets including legal, corporate and law enforcement. The role will focus on developing high-value client relationships, identifying forensic-led opportunities, and positioning the business as a trusted partner in complex investigations. Key Responsibilities & Personal Development Digital Forensics and Cell Site Business Development Identify, target, and secure new business opportunities across digital forensics and cell site analysis services through outbound activity, networking, and referrals. Client Engagement & Consultative Selling Engage with clients to understand investigative requirements (e.g. data recovery, device analysis, expert witness work) and propose tailored forensic solutions. Market Expansion Develop and grow the companies footprint in key sectors such as: - Legal firms - Corporate investigations (fraud, insider threat, misconduct) - Law enforcement and public sector Account Management Build and maintain long-term client relationships, becoming a trusted advisor for ongoing and repeat forensic engagements. Revenue Growth Consistently meet and exceed sales targets, with a focus on high-value forensic engagements and retained client relationships. Collaboration with Technical Teams Work closely with forensic analysts and delivery teams to ensure accurate scoping, pricing, and successful project delivery. Lead Generation & Pipeline Development Build and manage a strong pipeline through proactive outreach, events, partnerships, and targeted campaigns. Digital & Social Selling Demonstrate effective use of LinkedIn and social platforms to build personal brand and generate leads CRM Management Use CRM tools (HubSpot) to manage pipeline, track activity, and maintain accurate sales records. Marketing Collaboration Work with marketing to develop and execute campaigns aligned to forensic services and track performance. Personal Development - Continue to develop their knowledge with training and events. - Identify any personal training or development opportunities that will support the business. - Achieve Development Objectives as agreed within current PDR. Knowledge/Experience/Technical Skills/Behaviours Essential: - - Minimum 3 years' experience in B2B sales (ideally within digital forensics, legal services or technical consultancy) - Strong understanding of digital forensics and investigation workflows. - Experience selling complex, consultative services. - Proven track record of meeting or exceeding sales targets. - Strong communication, negotiation, and presentation skills. - Ability to engage with both technical and non-technical stakeholders. - Self-motivated with strong organisational and time management skills Interpersonal - Skills: Strong communication, negotiation, and presentation skills. Desirable - Existing network of industry contacts and clients in relevant verticals. - Understanding of expert witness services and litigation support. - Experience working with or selling into law firms, corporate investigation teams, or public sector. - Knowledgeable user of HubSpot (or another CRM). Behaviours - Commercially driven with a strong growth mindset - Customer-focused and solutions-oriented - Builds trust and long-term relationships - Proactive, self-starter with a "can do" attitude - Strong communicator and collaborator - High levels of integrity and professionalism - Confident in client-facing and public speaking environments - Adaptable and responsive to changing priorities - Values diversity and teamwork NB: You must be able to pass a NVVP3/SC security clearance check and have the right to work in the UK

Passionate about extraordinary South America? Platinum Travel Recruitment are collorborating with an inspiring, luxury and well-established tour operator are now seeking Luxury South America Travel Consultant to join their award winning and friendly team in the London office hybrid working. This tour operator offers a wide range of bespoke tailormade destinations to the discerning traveller. Grow your travel career and be rewarded for their hard work, in our clients state of the art high spec offices. Luxury South America Travel Consultant - This exciting role entails a wide range of responsibilities, in which no day will be the same, this includes: Crafting and tailormaking inspiring trips to various resorts within South America to the discerning traveller including Brazil, Chile, Argentina, Uruguay, Paraguay, Bolivia, Peru, Ecuador, Colombia, Venezuela plus many more exotic locations. Arranging various types of holidays including luxury tours, tailormade travel, adventure, city breaks, wedding, honeymoons, beach holidays, cultural tours, escorted tours and culture trips. Keeping up to date with new products by liaising with the product department Offering a cutting edge customer service Increasing your salary by earning generous commission Providing advice and recommendations for trips throughout South America Up selling travel extras South America Travel Specialist role - Essential Requirements: Experience within a tour operator or travel agency selling tailormade trips to South America or sales experience with extensive travels throughout South/Latin America. Be driven, customer service focused with meticulous attention to detail along with excellent communication skills. The South America Travel Specialist must have travelled throughout South America, and must submit a travel profile listing all the places visited. Luxury South America Travel Planner - Perks Include: Lucrative salary and bonus/commission, negotiable depending on experience Employee Assistance Programme Bike to work scheme Travel loans Work-save pension plan Life Assurance Gym Season Ticket Loan Parental Leave Regular social events Progression opportunities Educational trips Travel perks Previous job titles that will be considered for this role include South America Specialist, Luxury Travel Consultant, Travel Advisor, Travel Consultant, Telesales Executive, Travel Agent, Tailormade Consultant, Trip Planner, Reservations Consultant, Reservations Agent, Reservations Executive, Holiday Advisor & Retail Travel Agent.

Service Advisor / Aftersales Advisor Location: Hendon Salary: Competitive Basic + Uncapped Bonus Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and you can enjoy a genuine work-life balance? This is an excellent opportunity to join a well-established automotive business that values its people, invests in training and development, and offers genuine career progression. With no weekend working, an uncapped bonus scheme and excellent employee benefits, this role offers a refreshing opportunity within the automotive industry. Whether you're an experienced Service Advisor or come from a strong customer service, hospitality or retail background, you'll receive ongoing training and support to help you build a successful long-term career. What's in it for you? Competitive Basic Salary Uncapped Bonus Scheme Monday to Friday Working - No Weekends Minimum of 31 Days Holiday, increasing to 34 days with service Group Pension Scheme State-of-the-Art Facilities Manufacturer & In-House Training Career Progression Opportunities Staff Discounts on Vehicles, Parts & Servicing Enhanced Maternity Leave £500 Colleague Referral Bonus The Role As a Service Advisor, you'll be the link between the customer and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection. Your responsibilities will include: Booking customer vehicles in for servicing, maintenance and repairs Managing face-to-face, telephone and email enquiries Keeping customers updated throughout the repair process Promoting service plans and additional aftersales products Coordinating vehicle handovers and ensuring customer satisfaction Working closely with the workshop team to ensure efficient scheduling Maintaining accurate records and following company procedures Delivering outstanding customer service at every stage of the customer journey About You This opportunity would suit a Service Advisor / Aftersales Advisor / Customer Service Advisor who has: Previous customer service experience (automotive experience is beneficial but not essential) Excellent communication and relationship-building skills Confidence in upselling products and services Strong organisational and administrative skills A professional and customer-focused approach The ability to work well within a fast-paced team environment A commitment to delivering exceptional customer service Apply Today This is an excellent opportunity to join a stable and growing business that genuinely values its employees, offers outstanding training, excellent earning potential and a healthy work-life balance with no weekend working. If you're looking for your next challenge and want to build a rewarding career within the automotive industry, we'd love to hear from you. Apply now for immediate consideration.

Assistant Director, Strategic Communications Grade 6, Permanent, Liverpool / London About the job Job summary Are you a senior communicator experienced in engaging audiences and supporting behaviour change? Can you bring your marketing skillset to bear to help charities comply with the law and the public to give with confidence? Do you know how to use insight strategically to communicate with our external and internal audiences? Can you lead teams to deliver creative and engaging digital communications and campaigns? Job Purpose : In this role you will lead our strategic communications and marketing function, deploying your significant experience to help us reach and influence charity trustees, members of the public, and our own staff. Using the full range of communications techniques, and in particular digital communications (owned, earned and paid), your teams will help us to promote good charity governance, the benefits of trusteeship, and giving with confidence. You will support the development of strategic communications as an effective regulatory and engagement tool, leading work including: the development and implementation of integrated communication campaigns increasing the engagement and reach of our owned digital channels being service owner for our digital services that engage charity trustees and the public overseeing internal communications that keeps our staff informed and engaged through a significant period of change Job description Key Responsibilities: Effectively lead the Campaigns team, Digital Communications & Engagement team, and Internal Communications team (circa 15 staff total), ensuring a positive and high-performance culture Work collaboratively working with Directors, Assistant Directors and team Heads to develop integrated communication and marketing campaigns that deliver priority areas of work and improve how the organisation communicates with trustees, the charity sector and the public As Service Owner for the 'Engage' Service, work with colleagues and stakeholders to develop and deliver a vision for our digital trustee engagement and our public Register of charities Work with the Internal Communications Manager and senior leaders to oversee all organisational internal communications and ensure understanding and engagement during a significant time of change for the organisation The postholder will sit on the Communications & Policy Directorate's Senior Leadership Team (SLT) and the Commission's Wider Leadership Team (WLT), contributing to wider management initiatives and supporting the delivery of the annual business plan Engaging and influencing stakeholders, partners and suppliers to broaden the reach and effectiveness of our communications Providing strategic leadership to our cross-directorate communications planning and evaluation, working in line with Government Communications Service (GCS) best practice Oversight and effective deployment of the organisation's marketing budget, working in line with GCS frameworks and requirements. Person specification Ability: Proven ability to segment audiences and target them through different channels (both online and traditional) Ability to research, investigate and analyse facts and numerical data to inform and support effective decision making Ability to plan and prioritise competing demands to ensure performance targets and deadlines are met Ability to explain complex information, in a variety of media, and ensure that the information is understood by the recipient An understanding of how to inform and engage staff during periods of change Excellent written and oral communication skills Strong analytical skills Strong project management skills Experience Substantial background in successfully running integrated communication campaigns to transform the customer journey Successful track record in leading highly motivated, results driven teams Proven ability to effectively communicate complex issues in a compelling way to different audiences Proven advisor to senior audiences, building trust and credibility quickly Experience of project management including budgets, procurement processes and managing suppliers Technical Educated to degree level or with equivalent relevant professional experience Strong understanding of the different approaches to strategic communications and marketing Handling data and information sensitively in accordance with legal requirements Working knowledge of Microsoft Office applications Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Managing a Quality Service Delivering at Pace Seeing the Big Picture

Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

SERVICE MANAGER Hedin Automotive BMW & MINI has an exciting opportunity for an experienced Service Manager to join our Aftersales team. This is a fantastic chance to further your career with one of the world's most admired automotive brands, working within a group that prides itself on exceptional customer experience and strong team culture. YOUR ROLE. As the Service Manager, you will be responsible for overseeing the day-to-day operations and provide direct management of the Service team offering support and coaching where necessary, to ensure any customer concerns are resolved promptly and professionally. The main duties of the role include. Oversee daily operations to maintain smooth workflow and outstanding customer experience Lead and motivate Service Advisors, Technicians, and Workshop Controllers Drive workshop performance across Quality Checks, First Time Fix, VOC scores, and accurate paperwork/warranty submissions Coach and develop the Service team, including reviews, staffing, and training Optimise workshop loading, technician utilisation, and identify additional work opportunities Ensure full compliance with all processes and systems Resolve customer concerns promptly and manage BMW Complaints Portal cases within required timeframes Analyse KPIs and implement continuous improvement strategies Produce regular reports on workshop efficiency, customer satisfaction, and key financial metric YOUR PROFILE. Excellent customer service and communication skills Strong leadership qualities with the ability to motivate and develop a team Highly organised with strong multitasking abilities Calm, professional approach to resolving conflict and customer concerns Self-motivated and able to work effectively in a fast-paced environment Proven experience as a Service Manager, Assistant Service Manager, or similar senior role within an automotive Aftersales Department ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. SALARY AND HOURS. Basic Salary of £41,615 per annum, with a competitive OTE of £52,615+ with a company car. Working hours, Monday to Friday, 8am to 6pm. BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our . Click apply today and take the first step towards a rewarding career in the automotive industry.

Are you a senior compliance leader who can combine regulatory expertise with commercial insight? Do you thrive on influencing business strategy, engaging with regulators, and leading high-performing teams? If so, we'd love to hear from you. As Head of Compliance Advisory, you will play a pivotal role in shaping the regulatory framework across our UK regulated businesses. Reporting directly to the Group Chief Compliance Officer, you will provide trusted advice to senior stakeholders on FCA and PRA requirements, helping the business navigate complex regulatory challenges while delivering positive customer outcomes. This is a highly visible leadership role where you'll oversee the Compliance Advisory function, lead engagement with regulators, drive horizon scanning activities, and ensure robust governance, policies, and controls remain effective and proportionate. You'll work closely with business leaders on strategic change initiatives, provide expert guidance on SMCR and regulatory developments, and represent the organisation with confidence both internally and externally. This role would suit someone with experience as Director of Compliance Advisory, Head of Regulatory Compliance, Senior Compliance Manager (FCA/PRA), Head of Compliance & Regulatory Affairs or Head of Compliance (Insurance & Financial Services) Role: Head of Compliance Advisory Location: Remote - 100% work from home Salary: up to £95k base + Bonus and great benefits We're looking for an experienced compliance professional with deep knowledge of FCA and PRA regulation, strong understanding of SMCR, proven leadership capability, and the ability to translate complex regulation into pragmatic business solutions. You'll be an exceptional communicator, relationship builder, and trusted advisor who can influence at executive level while developing and inspiring your team. This is an outstanding opportunity to join a growing, purpose-led Insurance organisation where compliance is viewed as a strategic partner to the business, with the opportunity to make a significant impact at both operational and executive levels. CLICK APPLY and send through a copy of your CV.

Service Advisor £30,500 Basic Salary rising to £31,500 once accredited Bury St Edmunds Permanent / Full Time Join a Busy Aftersales Team We re currently recruiting for a Service Advisor to join a successful main dealership in the Bury St Edmunds area. This is a slightly different Service Advisor role, focused more on the behind-the-scenes coordination of the aftersales process rather than front-of-house customer interaction. You ll be responsible for keeping customers updated throughout the repair process while working closely with the workshop team to ensure excellent communication and customer satisfaction. The Role Liaising with customers regarding vehicle progress and repairs Making outbound calls to update customers throughout the service process Working closely with the workshop and technicians regarding ongoing jobs Supporting the smooth running of the aftersales department Ensuring customers receive a high level of service and communication Assisting with bookings, updates and repair authorisations where required Maintaining accurate records and updating internal systems What We re Looking For Previous experience within a Service Advisor or automotive aftersales role preferred Strong communication and customer service skills Organised and able to manage multiple tasks effectively Ability to work well within a busy team environment Professional and proactive approach Motor trade experience essential What s On Offer £30,500 basic salary Rising to £31,500 once accredited Stable and supportive dealership environment Long-term progression opportunities within aftersales This is an excellent opportunity for someone looking to develop their career within a busy dealership aftersales department. Apply today to find out more.

Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work) WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator you'll act as the key link between customers and internal teams, managing orders from initial enquiry through to delivery and invoicing. You'll be speaking with customers regularly by phone and online answering queries, resolving issues and ensuring they feel supported at every stage. Day to day, this means processing orders, coordinating with the warehouse and supply chain, checking product availability, managing invoicing and payments, and keeping customers updated on progress. It's a varied role where attention to detail, strong communication skills and the ability to juggle multiple tasks are essential. Working as the Customer Service Coordinator you'll be someone who enjoys problem-solving, spotting issues early and taking ownership to resolve them, whether that's handling order queries, managing credit limits or escalating concerns where needed. As the Customer Service Coordinator you'll join a company where the environment is fast-paced and collaborative, with regular interaction across departments such as sales, warehouse and labs, as well as direct customer contact. You'll spend much of your time working at a computer and on calls, balancing administrative accuracy with customer responsiveness. This role will suit someone who is proactive, well-organised and comfortable adapting to changing priorities, who values teamwork but is equally confident working independently to deliver results. CANDIDATE REQUIREMENTS Strong organisation and prioritisation skills: Able to manage multiple orders and deadlines without things slipping through the net Competent IT skills with an emphasis on Excel knowledge (Microsoft Office and systems): Able to pick up systems quickly and manage order processing efficiently, comfortable using spreadsheets to manage data and support reporting Customer-focused mindset: Naturally responsive, professional and committed to delivering a positive customer experience Excellent attention to detail: Ensuring accuracy across orders, documentation and compliance-related tasks Confident communication skills: Comfortable speaking with customers and working cross-functionally with internal teams GCSEs (or equivalent) in English and Maths: To confidently manage written communication and numerical tasks like invoicing and payments BENEFITS Salary at £26,521 that can rise annually 27 days annual leave plus bank holidays Additional day off to attend the company's annual Fun Day Build up flexi hours and take an extra day off each month Buy up to a week of annual leave Death in service benefit (4x your annual salary) Discounts on the full product range Parking on secure site car park HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14820 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mobberley, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ

Service Advisor Location: Bicester Salary: Competitive DOE + Bonus Hours: 44.5 hours per week, Monday to Friday (rotating shifts) + 1 in 3 Saturday mornings Are you an experienced Service Advisor with a background in commercial vehicles or automotive? Do you enjoy delivering excellent customer service while working in a fast-paced workshop environment? What's on Offer: Manufacturer training and ongoing career development 30 days annual leave including bank holidays, increasing with service Holiday purchase scheme Company pension EV Salary Sacrifice Scheme Free Class IV MOT £1,500 employee referral bonus Full paternity pay Cycle to Work scheme On-site parking Friendly, supportive working environment The Role: Manage customer bookings and workshop schedules Keep customers updated throughout the repair process Raise job cards, invoices and warranty paperwork Liaise with technicians, parts and workshop teams Promote additional workshop services where appropriate Maintain accurate service records and ensure excellent customer satisfaction What We're Looking For: Previous Service Advisor experience within HGV, LCV or automotive Excellent communication and customer service skills Strong organisation and administration abilities Ability to prioritise workload in a busy environment A proactive, team-focused approach Contact Amy at Auto Skills UK quoting Reference: 54074 to find out more or apply today.

Major Recruitment Oldbury are delighted to be recruiting for our professional Tamworth based client who are seeking an experienced Technical Support Advisor to join their busy team. The role is office based and the hours are Monday to Friday 9am to 5pm. This is a customer-facing technical support role, not a general IT job. You will handle incoming support tickets, gather the right information, complete firstline troubleshooting, keep customers updated, and escalate more complex issues to the Technical Support Lead with clear context. The right person will be methodical, good with customers, confident using systems, and comfortable learning technical products over time. You do not need to be a senior engineer, but you do need to be curious, accurate, and able to follow a process properly. Duties and tasks will include: • Acknowledging and triaging incoming support tickets. • Gathering customer, site, device, platform, and issue details. • Resolving straightforward first-line issues using approved troubleshooting steps. • Keeping customers updated clearly and professionally. • Recording actions, customer responses, and next steps accurately. • Escalating complex issues to the Technical Support Lead with full context. • Maintaining good queue discipline so every open ticket has a visible next action. • Using and contributing feedback to the support knowledge base. Candidates welcome to apply for the role will have the following: • Clear written and verbal communication. • Strong attention to detail and accurate record keeping. • Confidence dealing with customers by phone and email. • Ability to follow structured troubleshooting steps. • Calm approach when customers are under pressure. • Good organisation and ability to manage multiple open tickets. • Willingness to escalate issues early and clearly. Parking is available Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Manchester area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.