We are seeking an experienced and highly organised Office & Operations Manager, which must have a strong background in fashion or textiles. This role is central to the smooth day-to-day running of the business and requires someone who can confidently act as the link between the Director and the wider team. The ideal candidate will bring industry understanding, people skills, and the ability to support basic HR processes, recruitment, and team coordination. Office & Operations Manager - Key Responsibilities Office & Operational Management Oversee the daily running of the office to ensure a productive, well-organised working environment. Support all the team members . Coordinate workflow across Design and Production teams to support smooth operations. Implement and refine office processes, systems, and policies, where required Director Support & Communication Act as the primary liaison between the Director and the team, ensuring clear communication and follow-through on priorities. Support the Director with scheduling meetings, task delegation, and operational oversight. Prepare reports, updates, and summaries to keep leadership informed. Team Coordination & HR Support Assist with recruitment: posting job ads, screening candidates, arranging interviews, and participating in interviews where needed. Support onboarding of new employees and ensure smooth integration into the team. Maintain basic HR records, staff attendance, and holiday tracking. Help foster a positive, collaborative team culture Fashion/Textile Industry Insight Use industry knowledge to support decision-making, team discussions, and operational planning. Understand production cycles, terminology, and workflows relevant to fashion/textiles. Communicate effectively with suppliers, manufacturers, and creative teams. Office & Operations Manager - Skills & Experience Proven experience in an office management, studio or operations role. Background in fashion, textiles, apparel production, or a related creative industry. Strong communication skills and the ability to act as a bridge between leadership and staff. Experience supporting HR processes and recruitment. Highly organised, proactive, and able to manage multiple priorities. Confident, approachable, and able to maintain professionalism at all times. Experience working in a small to medium-sized creative business. Knowledge of production timelines, sampling, and supplier communication. Ability to support basic finance/admin tasks (purchase orders, etc.). What This Role Offers A central, influential position within a growing fashion/textile business. The opportunity to shape team culture and operational efficiency. Close collaboration with the Director and creative teams. A varied role with real responsibility and room to grow. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Jun 12, 2026
Full time
We are seeking an experienced and highly organised Office & Operations Manager, which must have a strong background in fashion or textiles. This role is central to the smooth day-to-day running of the business and requires someone who can confidently act as the link between the Director and the wider team. The ideal candidate will bring industry understanding, people skills, and the ability to support basic HR processes, recruitment, and team coordination. Office & Operations Manager - Key Responsibilities Office & Operational Management Oversee the daily running of the office to ensure a productive, well-organised working environment. Support all the team members . Coordinate workflow across Design and Production teams to support smooth operations. Implement and refine office processes, systems, and policies, where required Director Support & Communication Act as the primary liaison between the Director and the team, ensuring clear communication and follow-through on priorities. Support the Director with scheduling meetings, task delegation, and operational oversight. Prepare reports, updates, and summaries to keep leadership informed. Team Coordination & HR Support Assist with recruitment: posting job ads, screening candidates, arranging interviews, and participating in interviews where needed. Support onboarding of new employees and ensure smooth integration into the team. Maintain basic HR records, staff attendance, and holiday tracking. Help foster a positive, collaborative team culture Fashion/Textile Industry Insight Use industry knowledge to support decision-making, team discussions, and operational planning. Understand production cycles, terminology, and workflows relevant to fashion/textiles. Communicate effectively with suppliers, manufacturers, and creative teams. Office & Operations Manager - Skills & Experience Proven experience in an office management, studio or operations role. Background in fashion, textiles, apparel production, or a related creative industry. Strong communication skills and the ability to act as a bridge between leadership and staff. Experience supporting HR processes and recruitment. Highly organised, proactive, and able to manage multiple priorities. Confident, approachable, and able to maintain professionalism at all times. Experience working in a small to medium-sized creative business. Knowledge of production timelines, sampling, and supplier communication. Ability to support basic finance/admin tasks (purchase orders, etc.). What This Role Offers A central, influential position within a growing fashion/textile business. The opportunity to shape team culture and operational efficiency. Close collaboration with the Director and creative teams. A varied role with real responsibility and room to grow. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Event Production Coordinator Location: M1 Junction 13 between Milton Keynes and Bedford Salary: £33,000 £38,000 depending on experience Type: Full-Time About Red Event Production Red Event Production is a technical event production company delivering lighting, audio, video, staging, LED, broadcast and event infrastructure for live events across the UK. We are a growing, ambitious and hands-on team with a strong focus on quality, detail and relationships. We care about how things are done from the way a quote is built, to how kit leaves the warehouse, to how the final show is delivered on site. As we continue to grow, we are looking for an organised and proactive Event Production Coordinator to support our Production and Account teams across the full project lifecycle. The Role This is a varied production support role, primarily based from our brand-new unit near Bedford, with involvement across office-based project planning and live event delivery. The role will support the Production and Account teams with the day-to-day coordination of upcoming productions, including quotes, crew, kit lists, suppliers, vehicles, documentation and general project administration. You will have visibility across multiple live projects and will help ensure everything is planned, documented and delivered to the standard our clients expect from Red. You will have a technical event background understanding what it takes to deliver a seamless production, and the role will be focussed on setting up teams for success. The role is expected to be approximately: 70% office based quotes, planning, admin, crewing, scheduling and documentation. 30% on site assisting with production delivery and acting as a client-facing representative of Red. Key Responsibilities Project and Production Support: Support the Production and Account teams with the planning and coordination of upcoming events. Build and generate quotes for client projects. Create and maintain kit lists, production schedules, schematics and project documentation. Assist with project administration, ensuring information is accurate, current and clearly communicated. Maintain an overview of upcoming projects from an office-based position. Support Production Managers with their individual projects, helping keep workflows moving smoothly. Crew, Logistics and Supplier Coordination: Assist with crew bookings, crew management and freelance communication. Help coordinate vehicle requirements, transport planning and logistics. Manage project-related supplies, orders and supplier communication. Ensure key production details are documented and shared with the right people at the right time. On-Site Event Support: Attend site when required to support production delivery. Act as a friendly, professional and client-facing representative of Red. Support the production team on site with coordination, communication and general delivery. Help ensure projects run smoothly, safely and to the expected standard. Warehouse and Prep Support: We are a small busy business, so as one team you will occasionally be required to assist with prep and de-prep of projects and warehouse duties. About You We are looking for someone who is highly organised, detail-focused and comfortable working across multiple moving parts. You ideally already have experience in an event production, AV, technical, logistics or project coordination role. You do need to understand how live events work, enjoy keeping things organised, and take pride in making sure nothing gets missed. You will be calm under pressure, confident communicating with people, and happy to get stuck in where needed. Skills and Experience Essential: Experience in live events, AV production, technical production, event operations or a similar environment. Strong organisational and administrative skills. Confident using systems, spreadsheets and project documentation. Good communication skills with colleagues, freelancers, suppliers and clients. Ability to manage multiple projects and deadlines at the same time. A practical, hands-on attitude. Strong attention to detail. Comfortable working both in an office and on site. Full UK driving licence. Fun to work with! Desirable: Experience using Current RMS. Understanding of AV equipment, technical production workflows or event logistics. Experience building kit lists, crew schedules, production documents or basic schematics. Previous client-facing event experience. Familiarity with crew bookings, freelance coordination or supplier management. What We re Looking For The right person will be: Extremely organised. Calm and reliable. Proactive and willing to take ownership. Confident communicating across teams. Detail-focused without losing sight of the bigger picture. Friendly, professional and client-facing. Comfortable supporting others and helping projects move forward. Happy to work in a growing business where no two days are the same. Why Join Red This is a great opportunity to join Red at an exciting stage of growth. You will be based from our brand-new unit near Bedford, working alongside a supportive and ambitious team delivering a wide range of events across the UK. We consistently punch above our weight with a heavy investment cycle and a committed team. The role offers variety, responsibility and the chance to develop within a growing production business that values good people, good kit and doing things properly.
Jun 12, 2026
Full time
Event Production Coordinator Location: M1 Junction 13 between Milton Keynes and Bedford Salary: £33,000 £38,000 depending on experience Type: Full-Time About Red Event Production Red Event Production is a technical event production company delivering lighting, audio, video, staging, LED, broadcast and event infrastructure for live events across the UK. We are a growing, ambitious and hands-on team with a strong focus on quality, detail and relationships. We care about how things are done from the way a quote is built, to how kit leaves the warehouse, to how the final show is delivered on site. As we continue to grow, we are looking for an organised and proactive Event Production Coordinator to support our Production and Account teams across the full project lifecycle. The Role This is a varied production support role, primarily based from our brand-new unit near Bedford, with involvement across office-based project planning and live event delivery. The role will support the Production and Account teams with the day-to-day coordination of upcoming productions, including quotes, crew, kit lists, suppliers, vehicles, documentation and general project administration. You will have visibility across multiple live projects and will help ensure everything is planned, documented and delivered to the standard our clients expect from Red. You will have a technical event background understanding what it takes to deliver a seamless production, and the role will be focussed on setting up teams for success. The role is expected to be approximately: 70% office based quotes, planning, admin, crewing, scheduling and documentation. 30% on site assisting with production delivery and acting as a client-facing representative of Red. Key Responsibilities Project and Production Support: Support the Production and Account teams with the planning and coordination of upcoming events. Build and generate quotes for client projects. Create and maintain kit lists, production schedules, schematics and project documentation. Assist with project administration, ensuring information is accurate, current and clearly communicated. Maintain an overview of upcoming projects from an office-based position. Support Production Managers with their individual projects, helping keep workflows moving smoothly. Crew, Logistics and Supplier Coordination: Assist with crew bookings, crew management and freelance communication. Help coordinate vehicle requirements, transport planning and logistics. Manage project-related supplies, orders and supplier communication. Ensure key production details are documented and shared with the right people at the right time. On-Site Event Support: Attend site when required to support production delivery. Act as a friendly, professional and client-facing representative of Red. Support the production team on site with coordination, communication and general delivery. Help ensure projects run smoothly, safely and to the expected standard. Warehouse and Prep Support: We are a small busy business, so as one team you will occasionally be required to assist with prep and de-prep of projects and warehouse duties. About You We are looking for someone who is highly organised, detail-focused and comfortable working across multiple moving parts. You ideally already have experience in an event production, AV, technical, logistics or project coordination role. You do need to understand how live events work, enjoy keeping things organised, and take pride in making sure nothing gets missed. You will be calm under pressure, confident communicating with people, and happy to get stuck in where needed. Skills and Experience Essential: Experience in live events, AV production, technical production, event operations or a similar environment. Strong organisational and administrative skills. Confident using systems, spreadsheets and project documentation. Good communication skills with colleagues, freelancers, suppliers and clients. Ability to manage multiple projects and deadlines at the same time. A practical, hands-on attitude. Strong attention to detail. Comfortable working both in an office and on site. Full UK driving licence. Fun to work with! Desirable: Experience using Current RMS. Understanding of AV equipment, technical production workflows or event logistics. Experience building kit lists, crew schedules, production documents or basic schematics. Previous client-facing event experience. Familiarity with crew bookings, freelance coordination or supplier management. What We re Looking For The right person will be: Extremely organised. Calm and reliable. Proactive and willing to take ownership. Confident communicating across teams. Detail-focused without losing sight of the bigger picture. Friendly, professional and client-facing. Comfortable supporting others and helping projects move forward. Happy to work in a growing business where no two days are the same. Why Join Red This is a great opportunity to join Red at an exciting stage of growth. You will be based from our brand-new unit near Bedford, working alongside a supportive and ambitious team delivering a wide range of events across the UK. We consistently punch above our weight with a heavy investment cycle and a committed team. The role offers variety, responsibility and the chance to develop within a growing production business that values good people, good kit and doing things properly.
Office Manager Location: London Salary: Up to 35,000 per annum (depending on experience) We are seeking an organised, proactive, and professional Office Manager to join our busy London office. As a key member of our team, you will play an important role in ensuring the smooth day-to-day operation of the office, providing administrative support to our structural engineering professionals and helping to maintain an efficient and welcoming working environment. This position would suit an experienced Office Manager or Senior Administrator who enjoys working in a professional consultancy environment and is confident managing a variety of administrative, operational, and office management responsibilities. Key Responsibilities of this Office Manager role include: Managing the day-to-day operations of the London office. Providing administrative support to directors and engineering teams. Coordinating office facilities, suppliers, and service providers. Managing incoming calls, correspondence, and visitor enquiries. Assisting with document management, project administration, and reporting. Supporting HR administration, onboarding, and staff records. Organising meetings, travel arrangements, and office events. Maintaining office systems, procedures, and health and safety records. Supporting collaboration between the London office and other company locations. About You The ideal candidate will have: Previous experience in an Office Manager, Practice Manager, or Senior Administrative role. Excellent organisational and time management skills. Strong communication and interpersonal abilities. Proficiency in Microsoft Office applications. The ability to manage multiple priorities and work independently. A professional and positive approach with excellent attention to detail. Experience within a consultancy, engineering, architectural, or professional services environment would be advantageous. What We Offer Competitive salary of up to 35,000, depending on experience. Company Pension Scheme. Death in Service benefit. Staff contributory private medical healthcare. Wellbeing scheme. Increased holiday entitlement based on length of service. A collaborative and supportive working environment within a successful multi-office consultancy. This is an excellent opportunity to join a respected structural engineering consultancy and become an integral part of a friendly and professional team in London.
Jun 12, 2026
Contractor
Office Manager Location: London Salary: Up to 35,000 per annum (depending on experience) We are seeking an organised, proactive, and professional Office Manager to join our busy London office. As a key member of our team, you will play an important role in ensuring the smooth day-to-day operation of the office, providing administrative support to our structural engineering professionals and helping to maintain an efficient and welcoming working environment. This position would suit an experienced Office Manager or Senior Administrator who enjoys working in a professional consultancy environment and is confident managing a variety of administrative, operational, and office management responsibilities. Key Responsibilities of this Office Manager role include: Managing the day-to-day operations of the London office. Providing administrative support to directors and engineering teams. Coordinating office facilities, suppliers, and service providers. Managing incoming calls, correspondence, and visitor enquiries. Assisting with document management, project administration, and reporting. Supporting HR administration, onboarding, and staff records. Organising meetings, travel arrangements, and office events. Maintaining office systems, procedures, and health and safety records. Supporting collaboration between the London office and other company locations. About You The ideal candidate will have: Previous experience in an Office Manager, Practice Manager, or Senior Administrative role. Excellent organisational and time management skills. Strong communication and interpersonal abilities. Proficiency in Microsoft Office applications. The ability to manage multiple priorities and work independently. A professional and positive approach with excellent attention to detail. Experience within a consultancy, engineering, architectural, or professional services environment would be advantageous. What We Offer Competitive salary of up to 35,000, depending on experience. Company Pension Scheme. Death in Service benefit. Staff contributory private medical healthcare. Wellbeing scheme. Increased holiday entitlement based on length of service. A collaborative and supportive working environment within a successful multi-office consultancy. This is an excellent opportunity to join a respected structural engineering consultancy and become an integral part of a friendly and professional team in London.
Our client, a highly regarded and expanding Top 20 Accountancy firm with several UK offices and proud member of a renowned International network, seeks to recruit a suitably qualified and experienced Personal Tax Manager to join their Edinburgh team. Our client feels their people-focused approach truly sets them apart as you wont just be another face in the firm; youll be part of an ambitious, driv click apply for full job details
Jun 12, 2026
Full time
Our client, a highly regarded and expanding Top 20 Accountancy firm with several UK offices and proud member of a renowned International network, seeks to recruit a suitably qualified and experienced Personal Tax Manager to join their Edinburgh team. Our client feels their people-focused approach truly sets them apart as you wont just be another face in the firm; youll be part of an ambitious, driv click apply for full job details
Lead Developer/Software Development Manager Gloucestershire (Primarily Office-Based) Salary: c£70,000 + Benefits An established national profit-with-a-purpose organisation is seeking an experienced Lead Developer/Software Development Manager to lead the next phase of its software and digital transformation. This is a highly visible role responsible for shaping software strategy, building internal development capability and reducing reliance on external suppliers by bringing key systems and platforms in-house. You will combine strong technical expertise with excellent stakeholder management skills and the ability to drive organisational change. The Role Working closely with stakeholders across the business, you will develop and deliver a roadmap for transitioning externally managed systems and services into an internal development function. You will establish strong relationships with existing suppliers, influence technology strategy and help build a long-term software development capability. Key Responsibilities Lead, mentor and develop a small software development team, with scope to grow the function over time. Build strong relationships with stakeholders across the organisation. Manage relationships with third-party suppliers and development partners. Create and deliver a roadmap for transitioning externally managed systems in-house. Take ownership of software applications, web platforms, and digital products. Drive continuous improvement across systems, processes and development practices. Identify opportunities to improve efficiency and organisational performance through technology. Contribute to technical design, development and solution delivery where required. Promote best practice in software development, security and Agile delivery. Essential Skills & Experience Previous experience leading, mentoring or managing software developers. Strong stakeholder management and relationship-building skills. Excellent communication skills, able to engage both technical and non-technical audiences. Proven ability to drive change, improve systems and implement new ways of working. Commercial awareness and understanding of how technology supports organisational performance. Experience working with third-party suppliers and outsourced development partners. Proactive, solutions-focused approach with strong problem-solving skills. Technical Experience Experience in several of the following areas: PHP development C#/.NET development Web application development SQL and database technologies API integrations Cloud platforms (AWS, Azure or GCP) Agile delivery environments Modern software development practices Desirable Skills Microsoft Dynamics 365 Power Platform Power BI WordPress About You You may currently be a Lead Developer, Technical Lead, or Development Manager looking for an opportunity to shape a function and make a lasting impact. You will be collaborative, credible, commercially aware and comfortable balancing strategic leadership with hands-on involvement. Location The role is primarily based at the organisation's Gloucestershire headquarters, particularly during onboarding and the transition period. A London office location may be considered for the right candidate. What's On Offer Opportunity to shape and influence technology strategy. High levels of ownership and autonomy. Chance to build and develop an internal software capability. Significant stakeholder exposure. Long-term career growth and development opportunities. To apply, please send your CV to (see below) Services advertised are those of an Employment Agency.
Jun 12, 2026
Full time
Lead Developer/Software Development Manager Gloucestershire (Primarily Office-Based) Salary: c£70,000 + Benefits An established national profit-with-a-purpose organisation is seeking an experienced Lead Developer/Software Development Manager to lead the next phase of its software and digital transformation. This is a highly visible role responsible for shaping software strategy, building internal development capability and reducing reliance on external suppliers by bringing key systems and platforms in-house. You will combine strong technical expertise with excellent stakeholder management skills and the ability to drive organisational change. The Role Working closely with stakeholders across the business, you will develop and deliver a roadmap for transitioning externally managed systems and services into an internal development function. You will establish strong relationships with existing suppliers, influence technology strategy and help build a long-term software development capability. Key Responsibilities Lead, mentor and develop a small software development team, with scope to grow the function over time. Build strong relationships with stakeholders across the organisation. Manage relationships with third-party suppliers and development partners. Create and deliver a roadmap for transitioning externally managed systems in-house. Take ownership of software applications, web platforms, and digital products. Drive continuous improvement across systems, processes and development practices. Identify opportunities to improve efficiency and organisational performance through technology. Contribute to technical design, development and solution delivery where required. Promote best practice in software development, security and Agile delivery. Essential Skills & Experience Previous experience leading, mentoring or managing software developers. Strong stakeholder management and relationship-building skills. Excellent communication skills, able to engage both technical and non-technical audiences. Proven ability to drive change, improve systems and implement new ways of working. Commercial awareness and understanding of how technology supports organisational performance. Experience working with third-party suppliers and outsourced development partners. Proactive, solutions-focused approach with strong problem-solving skills. Technical Experience Experience in several of the following areas: PHP development C#/.NET development Web application development SQL and database technologies API integrations Cloud platforms (AWS, Azure or GCP) Agile delivery environments Modern software development practices Desirable Skills Microsoft Dynamics 365 Power Platform Power BI WordPress About You You may currently be a Lead Developer, Technical Lead, or Development Manager looking for an opportunity to shape a function and make a lasting impact. You will be collaborative, credible, commercially aware and comfortable balancing strategic leadership with hands-on involvement. Location The role is primarily based at the organisation's Gloucestershire headquarters, particularly during onboarding and the transition period. A London office location may be considered for the right candidate. What's On Offer Opportunity to shape and influence technology strategy. High levels of ownership and autonomy. Chance to build and develop an internal software capability. Significant stakeholder exposure. Long-term career growth and development opportunities. To apply, please send your CV to (see below) Services advertised are those of an Employment Agency.
Robert Half Limited
Milton Keynes, Buckinghamshire
The Permanent Division of Robert Half is currently recruiting a Payroll Manager on behalf of a Large Outsourced Services Provider with offices in Milton Keynes. The Role As Payroll Manager you will support the Finance Teams during an exciting period of growth to manage all payroll activities on behalf of clients whilst managing a small team click apply for full job details
Jun 12, 2026
Full time
The Permanent Division of Robert Half is currently recruiting a Payroll Manager on behalf of a Large Outsourced Services Provider with offices in Milton Keynes. The Role As Payroll Manager you will support the Finance Teams during an exciting period of growth to manage all payroll activities on behalf of clients whilst managing a small team click apply for full job details
We're building something exciting on Reddit-and we need someone who truly gets the platform to lead the way. The role will be published until Thursday 18th June, we would encourage you to apply as soon as possible as the advert could be closed early. This position is being offered on a 6 month fixed term basis and the successful candidate will join the team once a week in our Luton office. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and execute TUI's Reddit channel strategy from scratch, establishing benchmarks, success criteria and growth plans that build a sustainable brand presence on the platform. Building authentic relationships matters here - you'll actively participate in relevant subreddits, engaging with users in helpful, non-promotional ways that foster genuine brand affinity. Through strategic social listening using Emplifi and Reddit Pro, you'll uncover insights that inform marketing decisions, social strategy and content creation across our UK&I market. We need you to conceptualise original content and create engaging threads like AMAs that align with Reddit's community-driven culture and drive meaningful engagement. Protecting our reputation is crucial- you'll monitor brand sentiment in real-time, respond to misinformation where appropriate, and escalate high-risk situations to senior stakeholders. As our internal Reddit expert, you'll advise marketing, social, PR and brand teams on platform best practice, ensuring we maximise effectiveness across the business. ABOUT YOU You bring proven community management experience across social media channels, with a track record of building and maintaining engaged online communities. Substantial hands-on Reddit experience is essential-you understand the platform's unique culture, etiquette and community dynamics inside out. Your social listening skills are sharp, and you've demonstrated success in generating insights that inform marketing decisions and content strategy. You're an excellent communicator who can adapt tone authentically and create content threads that genuinely resonate with Reddit communities. Managing sensitive conversations comes naturally to you, and you're confident handling reputational risk in real-time while collaborating with manager and senior manager-level stakeholders across multiple teams. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Jun 12, 2026
Full time
We're building something exciting on Reddit-and we need someone who truly gets the platform to lead the way. The role will be published until Thursday 18th June, we would encourage you to apply as soon as possible as the advert could be closed early. This position is being offered on a 6 month fixed term basis and the successful candidate will join the team once a week in our Luton office. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and execute TUI's Reddit channel strategy from scratch, establishing benchmarks, success criteria and growth plans that build a sustainable brand presence on the platform. Building authentic relationships matters here - you'll actively participate in relevant subreddits, engaging with users in helpful, non-promotional ways that foster genuine brand affinity. Through strategic social listening using Emplifi and Reddit Pro, you'll uncover insights that inform marketing decisions, social strategy and content creation across our UK&I market. We need you to conceptualise original content and create engaging threads like AMAs that align with Reddit's community-driven culture and drive meaningful engagement. Protecting our reputation is crucial- you'll monitor brand sentiment in real-time, respond to misinformation where appropriate, and escalate high-risk situations to senior stakeholders. As our internal Reddit expert, you'll advise marketing, social, PR and brand teams on platform best practice, ensuring we maximise effectiveness across the business. ABOUT YOU You bring proven community management experience across social media channels, with a track record of building and maintaining engaged online communities. Substantial hands-on Reddit experience is essential-you understand the platform's unique culture, etiquette and community dynamics inside out. Your social listening skills are sharp, and you've demonstrated success in generating insights that inform marketing decisions and content strategy. You're an excellent communicator who can adapt tone authentically and create content threads that genuinely resonate with Reddit communities. Managing sensitive conversations comes naturally to you, and you're confident handling reputational risk in real-time while collaborating with manager and senior manager-level stakeholders across multiple teams. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training-related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from . The role is based fully onsite in our Luton Head Office. Please note this role focusses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role. Applications close 24 June 2026 ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published rosterLeverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion trainingCollaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plansBuild and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training planStrategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communitiesWork collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departmentsEfficiently manage and facilitate ad hoc training requests as directed by Training ManagersOrganise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreementsPlan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanningConduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation schemePerform quality analysis on various training activities to maximize the effectiveness and benefits of the training planMaintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training planBuild robust relationships with stakeholders to understand, input, and appropriately challenge the training plan. Ensure the successful delivery of the training program while utilising resources efficiently and cost-effectively. ABOUT YOU IT literate with a minimum of O' Level/GCSE education or equivalentProven experience within an airline Crewing/Training environment is desiredUnderstanding of airline legal agreements would be preferableProcess and detail orientated with excellent organisational skillsAbility to work under pressure; assimilate information quickly, determine priorities and make decisions based on sound judgmentStrong inter-personal and excellent communication skills, written and spokenAbility to work as part of a teamAn enthusiastic ambassador of change who makes suggestions for improvementPrevious experience in a customer service based role is advantageous From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
Jun 12, 2026
Full time
As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training-related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from . The role is based fully onsite in our Luton Head Office. Please note this role focusses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role. Applications close 24 June 2026 ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published rosterLeverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion trainingCollaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plansBuild and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training planStrategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communitiesWork collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departmentsEfficiently manage and facilitate ad hoc training requests as directed by Training ManagersOrganise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreementsPlan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanningConduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation schemePerform quality analysis on various training activities to maximize the effectiveness and benefits of the training planMaintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training planBuild robust relationships with stakeholders to understand, input, and appropriately challenge the training plan. Ensure the successful delivery of the training program while utilising resources efficiently and cost-effectively. ABOUT YOU IT literate with a minimum of O' Level/GCSE education or equivalentProven experience within an airline Crewing/Training environment is desiredUnderstanding of airline legal agreements would be preferableProcess and detail orientated with excellent organisational skillsAbility to work under pressure; assimilate information quickly, determine priorities and make decisions based on sound judgmentStrong inter-personal and excellent communication skills, written and spokenAbility to work as part of a teamAn enthusiastic ambassador of change who makes suggestions for improvementPrevious experience in a customer service based role is advantageous From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
This role has a starting salary of £63,823 per annum based on a 36 hour working week. This role is fixed term until March 2029 with the possibility for further extension subject to funding. We are excited to be recruiting an Employment Support Operations Manager to join our fantastic team. The contractual base will be Woodhatch Place, Reigate but this is a county-wide hybrid role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team The Economy and Growth team focuses on growing Surrey's economy working as 'One Council' and ensure no one is left behind. We provide strategic leadership and direct delivery of services in business support, innovation, skills, and places for the benefit of Surrey's 110,000 businesses and 1.2 million residents. Our work is driven by the belief that we can support our communities and businesses to thrive by supporting residents into the exceptional range of employment and skills opportunities that Surrey offers. Through an employer led model, we oversee programmes which support Surrey residents to find, maintain and remain in work; currently these programmes are funded by DWP through Connect to Work and WorkWell. We are committed to the cross-team consolidation of activity across our area of work and therefore the full integration of these programmes, both with each other and into the wider team, is the fundamental principle on which the post will operate. By working in this way, you will lead the delivery of seamless employment support services through a single coherent front door of support for residents, businesses and employers. Connect to Work which is in early stages of in-house delivery, uses the established model of Individual Placement and Support (IPS) which is a 'place then train' evidence-based method of supported employment. The SEQF element will be managed by an external delivery partner of which this role will be expected to align operationally. WorkWell is an emerging programme built on learnings from a pilot year, as a coaching service, which aligns work and health provision to support residents overcome health-related barriers to remain in or return to work. Together these programmes, along with our newly devolved Adult Skills fund and access to a strong local skills development offer which includes Skills Bootcamps, provide a coherent employment and skills offer to Surrey's residents and businesses. About the Role The postholder will provide the day-to-day oversight and management of integrated front-line employment support services in a fast-paced target driven environment. As part of the operational oversight role, the postholder will be responsible for Team Leaders and associated Employment Specialists and Coaches delivering front line services to Connect to Work and WorkWell. The postholder will also manage Community Activators, maximising grassroots and health and community partnerships across the county to ensure high-quality referrals and that our programmes reach those who would most benefit. The role will be crucial in the continued operational success of Connect to Work, improving operational processes through strong coordination and management of Team Leaders and Employment Specialists to ensure a high-quality service which meets Fidelity requirements. The role will also be responsible for designing and establishing the operational processes for WorkWell ahead of launch later in the year and so should have a good understanding of health-related barriers to employment and how 'good work' can support improved health outcomes. You will be expected to attend one day with the Economy and Growth team in the office (currently Tuesday) and this 'anchor day' is combined with attendance at some in-person meetings, engagement in community settings, delivering and participating in workshops and events, which will require travel across the county. The post reports directly into the Employment Support Strategic Programme Manager and you will be expected to work horizontally with colleagues across the wider Economy & Growth function of over 80 people. Your application: In order to be considered for shortlisting, your application will clearly evidence the following skills: Substantial operational experience of managing and overseeing employment support programmes at scale, recognising barriers to employment, particularly those relating to health conditions. Ability to coach and manage operational front-line teams, with an understanding and experience of delivering within the IPS Fidelity models of employment support. Experience of successfully delivering within a target driven environment where quality of service is equally important. Significant experience of stakeholder management, across the public, private and voluntary sector; Demonstrable experience of working with employers and an ability to deliver success from the perspective of the employer. Experience in establishing operational process and overseeing implementation of employment support programmes with a continuous improvement approach An ability to navigate complex issues and challenges and provide solutions. How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of operational management and oversight of target driven employment support programmes. What were the key challenges and successes and what was your role? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of designing and embedding operational processes to meet the demands of new programmes of work that cut across all sectors. This role requires significant multi- agency working across the public, private and voluntary sectors, describe your experience of working in this environment, giving examples of where you have had positive impact. The close date for this advert is 23:59 on Friday 28th June 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Jun 12, 2026
Full time
This role has a starting salary of £63,823 per annum based on a 36 hour working week. This role is fixed term until March 2029 with the possibility for further extension subject to funding. We are excited to be recruiting an Employment Support Operations Manager to join our fantastic team. The contractual base will be Woodhatch Place, Reigate but this is a county-wide hybrid role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team The Economy and Growth team focuses on growing Surrey's economy working as 'One Council' and ensure no one is left behind. We provide strategic leadership and direct delivery of services in business support, innovation, skills, and places for the benefit of Surrey's 110,000 businesses and 1.2 million residents. Our work is driven by the belief that we can support our communities and businesses to thrive by supporting residents into the exceptional range of employment and skills opportunities that Surrey offers. Through an employer led model, we oversee programmes which support Surrey residents to find, maintain and remain in work; currently these programmes are funded by DWP through Connect to Work and WorkWell. We are committed to the cross-team consolidation of activity across our area of work and therefore the full integration of these programmes, both with each other and into the wider team, is the fundamental principle on which the post will operate. By working in this way, you will lead the delivery of seamless employment support services through a single coherent front door of support for residents, businesses and employers. Connect to Work which is in early stages of in-house delivery, uses the established model of Individual Placement and Support (IPS) which is a 'place then train' evidence-based method of supported employment. The SEQF element will be managed by an external delivery partner of which this role will be expected to align operationally. WorkWell is an emerging programme built on learnings from a pilot year, as a coaching service, which aligns work and health provision to support residents overcome health-related barriers to remain in or return to work. Together these programmes, along with our newly devolved Adult Skills fund and access to a strong local skills development offer which includes Skills Bootcamps, provide a coherent employment and skills offer to Surrey's residents and businesses. About the Role The postholder will provide the day-to-day oversight and management of integrated front-line employment support services in a fast-paced target driven environment. As part of the operational oversight role, the postholder will be responsible for Team Leaders and associated Employment Specialists and Coaches delivering front line services to Connect to Work and WorkWell. The postholder will also manage Community Activators, maximising grassroots and health and community partnerships across the county to ensure high-quality referrals and that our programmes reach those who would most benefit. The role will be crucial in the continued operational success of Connect to Work, improving operational processes through strong coordination and management of Team Leaders and Employment Specialists to ensure a high-quality service which meets Fidelity requirements. The role will also be responsible for designing and establishing the operational processes for WorkWell ahead of launch later in the year and so should have a good understanding of health-related barriers to employment and how 'good work' can support improved health outcomes. You will be expected to attend one day with the Economy and Growth team in the office (currently Tuesday) and this 'anchor day' is combined with attendance at some in-person meetings, engagement in community settings, delivering and participating in workshops and events, which will require travel across the county. The post reports directly into the Employment Support Strategic Programme Manager and you will be expected to work horizontally with colleagues across the wider Economy & Growth function of over 80 people. Your application: In order to be considered for shortlisting, your application will clearly evidence the following skills: Substantial operational experience of managing and overseeing employment support programmes at scale, recognising barriers to employment, particularly those relating to health conditions. Ability to coach and manage operational front-line teams, with an understanding and experience of delivering within the IPS Fidelity models of employment support. Experience of successfully delivering within a target driven environment where quality of service is equally important. Significant experience of stakeholder management, across the public, private and voluntary sector; Demonstrable experience of working with employers and an ability to deliver success from the perspective of the employer. Experience in establishing operational process and overseeing implementation of employment support programmes with a continuous improvement approach An ability to navigate complex issues and challenges and provide solutions. How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of operational management and oversight of target driven employment support programmes. What were the key challenges and successes and what was your role? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of designing and embedding operational processes to meet the demands of new programmes of work that cut across all sectors. This role requires significant multi- agency working across the public, private and voluntary sectors, describe your experience of working in this environment, giving examples of where you have had positive impact. The close date for this advert is 23:59 on Friday 28th June 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
We are looking for a proactive and commercially-minded Legal Contract and Supplier Relationship Manager (official job title as Supplier Relationship Manager ) to lead in overseeing our external legal services contracts. What's in it for you: Make a significant contribution in driving value for money in one of our largest operational areas Showcase your financial management and supplier management skills in managing legal services contract for the largest legal regulator in England and Wales Be the key liaison with our external legal suppliers Enjoy a collaborative and purposeful working environment The role Sitting at the heart of our legal operations, you will be responsible for ensuring that supplier relationships are well-managed, performance is tightly monitored, and contracts deliver value, quality, and compliance. With your proven experience in financial management of contracts, you will take ownership of legal spend tracking, forecasting, and reporting, supporting the organisation in making informed decisions. You will lead supplier performance reviews, tackle issues head-on, and champion continuous improvement - always looking for ways to enhance services, reduce risk, and drive better value for money. You will manage the full lifecycle of our legal services agreements - from the early stages of tendering and negotiation, right through to day-to-day performance monitoring, renewals, and contract close-out. Working closely with both external legal providers and our internal legal and procurement teams you will ensure that services are delivered to a high standard, on time, and within budget. Please read the attached Role Profile for full specification on the role. What we are looking for: A proven track record in the life cycle of complex contract management. A track record of delivering strong performance management and efficiencies within the supply chain. Proven experience in the financial management of contracts such as managing complex purchase orders and assessing contract costs against budget. An ability to interpret and use Excel and turn complex data sets into summaries to enable to management decisions. An ability to make clear judgements based on contract risk and business considerations, in order to identify key issues and appropriate solutions. Strong communication (orally and in writing) skills, with the ability to create an effective working partnerships with external and internal stakeholders. Excellent drafting skills, with demonstrable and experience of producing contract management documentation. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role can be based from our Birmingham, Cardiff or London office. We operate on a hybrid working model which means working 1-2 days a week in the office, and rest of the week from home. If you are based from a location other than Birmingham, you are likely to be in our Birmingham office 2 days a month to interact with key stakeholders. If you have any questions that are not answered in the advert or on our website, or would like to have a confidential chat you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. The Cover Letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is Monday 22 June at 9 am. Interviews will take place on 8th and 9th July 2026 in the Birmingham Office. Previous applicants to this role within the past 6 months will not be re-considered and are requested to not re-apply. Should we receive a high number of applications then the vacancy may be closed earlier than 22 June.
Jun 12, 2026
Full time
We are looking for a proactive and commercially-minded Legal Contract and Supplier Relationship Manager (official job title as Supplier Relationship Manager ) to lead in overseeing our external legal services contracts. What's in it for you: Make a significant contribution in driving value for money in one of our largest operational areas Showcase your financial management and supplier management skills in managing legal services contract for the largest legal regulator in England and Wales Be the key liaison with our external legal suppliers Enjoy a collaborative and purposeful working environment The role Sitting at the heart of our legal operations, you will be responsible for ensuring that supplier relationships are well-managed, performance is tightly monitored, and contracts deliver value, quality, and compliance. With your proven experience in financial management of contracts, you will take ownership of legal spend tracking, forecasting, and reporting, supporting the organisation in making informed decisions. You will lead supplier performance reviews, tackle issues head-on, and champion continuous improvement - always looking for ways to enhance services, reduce risk, and drive better value for money. You will manage the full lifecycle of our legal services agreements - from the early stages of tendering and negotiation, right through to day-to-day performance monitoring, renewals, and contract close-out. Working closely with both external legal providers and our internal legal and procurement teams you will ensure that services are delivered to a high standard, on time, and within budget. Please read the attached Role Profile for full specification on the role. What we are looking for: A proven track record in the life cycle of complex contract management. A track record of delivering strong performance management and efficiencies within the supply chain. Proven experience in the financial management of contracts such as managing complex purchase orders and assessing contract costs against budget. An ability to interpret and use Excel and turn complex data sets into summaries to enable to management decisions. An ability to make clear judgements based on contract risk and business considerations, in order to identify key issues and appropriate solutions. Strong communication (orally and in writing) skills, with the ability to create an effective working partnerships with external and internal stakeholders. Excellent drafting skills, with demonstrable and experience of producing contract management documentation. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role can be based from our Birmingham, Cardiff or London office. We operate on a hybrid working model which means working 1-2 days a week in the office, and rest of the week from home. If you are based from a location other than Birmingham, you are likely to be in our Birmingham office 2 days a month to interact with key stakeholders. If you have any questions that are not answered in the advert or on our website, or would like to have a confidential chat you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. The Cover Letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is Monday 22 June at 9 am. Interviews will take place on 8th and 9th July 2026 in the Birmingham Office. Previous applicants to this role within the past 6 months will not be re-considered and are requested to not re-apply. Should we receive a high number of applications then the vacancy may be closed earlier than 22 June.
As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training-related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from . The role is based fully onsite in our Luton Head Office. Please note this role focusses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role. Applications close 24 June 2026 ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published rosterLeverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion trainingCollaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plansBuild and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training planStrategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communitiesWork collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departmentsEfficiently manage and facilitate ad hoc training requests as directed by Training ManagersOrganise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreementsPlan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanningConduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation schemePerform quality analysis on various training activities to maximize the effectiveness and benefits of the training planMaintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training planBuild robust relationships with stakeholders to understand, input, and appropriately challenge the training plan. Ensure the successful delivery of the training program while utilising resources efficiently and cost-effectively. ABOUT YOU IT literate with a minimum of O' Level/GCSE education or equivalentProven experience within an airline Crewing/Training environment is desiredUnderstanding of airline legal agreements would be preferableProcess and detail orientated with excellent organisational skillsAbility to work under pressure; assimilate information quickly, determine priorities and make decisions based on sound judgmentStrong inter-personal and excellent communication skills, written and spokenAbility to work as part of a teamAn enthusiastic ambassador of change who makes suggestions for improvementPrevious experience in a customer service based role is advantageous From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
Jun 12, 2026
Full time
As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training-related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from . The role is based fully onsite in our Luton Head Office. Please note this role focusses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role. Applications close 24 June 2026 ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published rosterLeverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion trainingCollaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plansBuild and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training planStrategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communitiesWork collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departmentsEfficiently manage and facilitate ad hoc training requests as directed by Training ManagersOrganise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreementsPlan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanningConduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation schemePerform quality analysis on various training activities to maximize the effectiveness and benefits of the training planMaintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training planBuild robust relationships with stakeholders to understand, input, and appropriately challenge the training plan. Ensure the successful delivery of the training program while utilising resources efficiently and cost-effectively. ABOUT YOU IT literate with a minimum of O' Level/GCSE education or equivalentProven experience within an airline Crewing/Training environment is desiredUnderstanding of airline legal agreements would be preferableProcess and detail orientated with excellent organisational skillsAbility to work under pressure; assimilate information quickly, determine priorities and make decisions based on sound judgmentStrong inter-personal and excellent communication skills, written and spokenAbility to work as part of a teamAn enthusiastic ambassador of change who makes suggestions for improvementPrevious experience in a customer service based role is advantageous From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
An excellent opportunity for an experienced Field Service Engineer to join a well-established company. Job Title: Field Service Engineer (Electronic Fire or security, data/telecoms or electrical experience preferred). Job Type: Full-Time, Permanent. Salary: £28,500 - £32,000 Per Annum, Depending on Experience. Location: Mitcheldean GL17. Job Description: This is a genuine opportunity to build a career in the security sector. You'll start alongside an experienced engineer - learning the systems, the sites, and the clients - before stepping into a rewarding solo field role with real autonomy and responsibility. About The Role: The company are a specialist security provider delivering monitored alarm and CCTV systems to construction sites and void properties across the Midlands and South West / South East of England. They have an opening for a hands-on field engineer to join their small, close-knit team. You'll begin with a 1-2-month structured training period working alongside an experienced engineer before taking on your own schedule independently. As the role progresses you will have a flexible calendar of service jobs / tasks that will be partially self-managed allowing for flexibility and ownership of the role. 95% of the work is on construction sites installing and maintaining CCTV and wireless detection devices for the site office, compound and site perimeter. Key Duties: Installation of monitored alarm and IP CCTV systems on active construction sites Monthly servicing visits to maintain, re-plan and update systems as sites evolve Regular direct liaison with construction site managers - you'll be the face of FM Security on site Self-managing a fixed schedule across sites in the Midlands and South West / South East of England Occasional overnight stays for more distant sites Working Outdoors Some working at height involved Candidate Requirements - Experience (desirable - not all required): Hands-on field engineering: alarms, CCTV, networking, cabling, antennas or similar installations Direct customer or client-facing work Familiarity with construction site environments CSCS or ECS card - preferred but not essential. We'll support the right candidate in obtaining one. CCTV experience (HIK Vision ideally) Skills required : Good fault-finding and analytical thinking Self-motivated with the ability to manage your own schedule Confident communicator - good phone manner and comfortable talking to clients directly Physically fit and comfortable working in a construction environment Full UK driving licence - including manual vehicles ( Essential ). Basic computer literacy The Person they are looking for: Will take pride in doing a job properly. Should be Easy-going but hardworking, Can build good relationships with clients and colleagues alike. Will be honest, reliable, and professional in their presentation. Require a natural curiosity about, how things work. A willingness to get involved across the business - including spotting opportunities with new and existing clients. Will need to be reasonably physically fit and happy to work outside. Requires some experience in a similar area. Should be enthusiastic. Will need to be technically minded. Will be looking for a long-term career with FM Security. What do we offer for the right candidate? Salary, negotiated based on your experience and skill level Performance-based bonus scheme Company van (Vivaro / Trafic) Company mobile phone and laptop All PPE and tools provided Travel covered (free / subsidised) Full 1-2 month training programme with an experienced engineer Benefits: Company vehicle Company pension On-site parking Sick pay Screening questions: Are you located within 20 miles of our office in Mitcheldean GL170DD Does your driver's licence cover you to drive Manual gearbox vehicles? (We only have manual vehicles.) Do you have a CSCS / ECS card or equivalent? If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Jun 12, 2026
Full time
An excellent opportunity for an experienced Field Service Engineer to join a well-established company. Job Title: Field Service Engineer (Electronic Fire or security, data/telecoms or electrical experience preferred). Job Type: Full-Time, Permanent. Salary: £28,500 - £32,000 Per Annum, Depending on Experience. Location: Mitcheldean GL17. Job Description: This is a genuine opportunity to build a career in the security sector. You'll start alongside an experienced engineer - learning the systems, the sites, and the clients - before stepping into a rewarding solo field role with real autonomy and responsibility. About The Role: The company are a specialist security provider delivering monitored alarm and CCTV systems to construction sites and void properties across the Midlands and South West / South East of England. They have an opening for a hands-on field engineer to join their small, close-knit team. You'll begin with a 1-2-month structured training period working alongside an experienced engineer before taking on your own schedule independently. As the role progresses you will have a flexible calendar of service jobs / tasks that will be partially self-managed allowing for flexibility and ownership of the role. 95% of the work is on construction sites installing and maintaining CCTV and wireless detection devices for the site office, compound and site perimeter. Key Duties: Installation of monitored alarm and IP CCTV systems on active construction sites Monthly servicing visits to maintain, re-plan and update systems as sites evolve Regular direct liaison with construction site managers - you'll be the face of FM Security on site Self-managing a fixed schedule across sites in the Midlands and South West / South East of England Occasional overnight stays for more distant sites Working Outdoors Some working at height involved Candidate Requirements - Experience (desirable - not all required): Hands-on field engineering: alarms, CCTV, networking, cabling, antennas or similar installations Direct customer or client-facing work Familiarity with construction site environments CSCS or ECS card - preferred but not essential. We'll support the right candidate in obtaining one. CCTV experience (HIK Vision ideally) Skills required : Good fault-finding and analytical thinking Self-motivated with the ability to manage your own schedule Confident communicator - good phone manner and comfortable talking to clients directly Physically fit and comfortable working in a construction environment Full UK driving licence - including manual vehicles ( Essential ). Basic computer literacy The Person they are looking for: Will take pride in doing a job properly. Should be Easy-going but hardworking, Can build good relationships with clients and colleagues alike. Will be honest, reliable, and professional in their presentation. Require a natural curiosity about, how things work. A willingness to get involved across the business - including spotting opportunities with new and existing clients. Will need to be reasonably physically fit and happy to work outside. Requires some experience in a similar area. Should be enthusiastic. Will need to be technically minded. Will be looking for a long-term career with FM Security. What do we offer for the right candidate? Salary, negotiated based on your experience and skill level Performance-based bonus scheme Company van (Vivaro / Trafic) Company mobile phone and laptop All PPE and tools provided Travel covered (free / subsidised) Full 1-2 month training programme with an experienced engineer Benefits: Company vehicle Company pension On-site parking Sick pay Screening questions: Are you located within 20 miles of our office in Mitcheldean GL170DD Does your driver's licence cover you to drive Manual gearbox vehicles? (We only have manual vehicles.) Do you have a CSCS / ECS card or equivalent? If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
We're building something exciting on Reddit-and we need someone who truly gets the platform to lead the way. The role will be published until Thursday 18th June, we would encourage you to apply as soon as possible as the advert could be closed early. This position is being offered on a 6 month fixed term basis and the successful candidate will join the team once a week in our Luton office. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and execute TUI's Reddit channel strategy from scratch, establishing benchmarks, success criteria and growth plans that build a sustainable brand presence on the platform. Building authentic relationships matters here - you'll actively participate in relevant subreddits, engaging with users in helpful, non-promotional ways that foster genuine brand affinity. Through strategic social listening using Emplifi and Reddit Pro, you'll uncover insights that inform marketing decisions, social strategy and content creation across our UK&I market. We need you to conceptualise original content and create engaging threads like AMAs that align with Reddit's community-driven culture and drive meaningful engagement. Protecting our reputation is crucial- you'll monitor brand sentiment in real-time, respond to misinformation where appropriate, and escalate high-risk situations to senior stakeholders. As our internal Reddit expert, you'll advise marketing, social, PR and brand teams on platform best practice, ensuring we maximise effectiveness across the business. ABOUT YOU You bring proven community management experience across social media channels, with a track record of building and maintaining engaged online communities. Substantial hands-on Reddit experience is essential-you understand the platform's unique culture, etiquette and community dynamics inside out. Your social listening skills are sharp, and you've demonstrated success in generating insights that inform marketing decisions and content strategy. You're an excellent communicator who can adapt tone authentically and create content threads that genuinely resonate with Reddit communities. Managing sensitive conversations comes naturally to you, and you're confident handling reputational risk in real-time while collaborating with manager and senior manager-level stakeholders across multiple teams. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Jun 12, 2026
Full time
We're building something exciting on Reddit-and we need someone who truly gets the platform to lead the way. The role will be published until Thursday 18th June, we would encourage you to apply as soon as possible as the advert could be closed early. This position is being offered on a 6 month fixed term basis and the successful candidate will join the team once a week in our Luton office. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and execute TUI's Reddit channel strategy from scratch, establishing benchmarks, success criteria and growth plans that build a sustainable brand presence on the platform. Building authentic relationships matters here - you'll actively participate in relevant subreddits, engaging with users in helpful, non-promotional ways that foster genuine brand affinity. Through strategic social listening using Emplifi and Reddit Pro, you'll uncover insights that inform marketing decisions, social strategy and content creation across our UK&I market. We need you to conceptualise original content and create engaging threads like AMAs that align with Reddit's community-driven culture and drive meaningful engagement. Protecting our reputation is crucial- you'll monitor brand sentiment in real-time, respond to misinformation where appropriate, and escalate high-risk situations to senior stakeholders. As our internal Reddit expert, you'll advise marketing, social, PR and brand teams on platform best practice, ensuring we maximise effectiveness across the business. ABOUT YOU You bring proven community management experience across social media channels, with a track record of building and maintaining engaged online communities. Substantial hands-on Reddit experience is essential-you understand the platform's unique culture, etiquette and community dynamics inside out. Your social listening skills are sharp, and you've demonstrated success in generating insights that inform marketing decisions and content strategy. You're an excellent communicator who can adapt tone authentically and create content threads that genuinely resonate with Reddit communities. Managing sensitive conversations comes naturally to you, and you're confident handling reputational risk in real-time while collaborating with manager and senior manager-level stakeholders across multiple teams. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
The Role The Turing has recently been awarded a £1m EPSRC research grant to develop AI methods that can support and enhance intelligence analysis for national security and defence . For this project, the Turing will lead an interdisciplinary consortium that also includes Warwick, Southampton, Heriot-Watt and Cardiff Universities, working closely with UK government defence and national security partners. The project, entitled AI Intelligence Triage & Acquisition Support for Human-centred Analysis (AiTASHA), aims to improve the speed and confidence of intelligence analysts assessments by building new AI tools that can work alongside human analysts. This role will be part of the Defence and National Security (D&NS) Programme and will report directly to the PI for the AiTASHA project. Within the Turing, this role will sit primarily within the Defence Artificial Intelligence Research (DARe) centre, which encompasses diverse AI research spanning future sensing, space systems, human-machine teaming, synthetic environments, and edge AI. CANDIDATE PROFILE We are seeking a highly skilled Senior Research Associate to conduct internationally leading research in machine learning, with applications to intelligence analysis. You ll have expertise in machine learning research, including areas such as LLMs, computer vision, explainability or uncertainty quantification, alongside a track record of developing innovative solutions to complex real-world problems. You ll be a collaborative researcher and communicator, comfortable working across disciplines and translating research into practical impact. Eligibility for Security Check (SC) clearance is a requirement for this role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . HOW YOU WILL MAKE AN IMPACT Play a leading role in undertaking high-quality research, actively contributing to, and steering the broader research aims of the Defence & National Security Grand Challenge. Provide technical leadership for research projects, ensuring successful outcomes, including that research outcomes meet our government partners requirements and can be deployed in the real world. Contribute to, and lead where required, interdisciplinary research teams spanning multiple partner organisations. Contribute to software development including planning, execution and package release and management. Please see our portal for a full breakdown of the Job Description. TERMS AND CONDITIONS This post is offered on a fixed term basis for 2 years from start date. The annual salary is £56,840 £58,482 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The Alan Turing Institute is based at the British Library, in the heart of London s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. APPLICATION PROCEDURE If you are interested in this opportunity, please click the apply button below. It will redirect you to The Alan Turing Institute jobs portal, where you can find more information and a full job description for this role. You will need to register on the applicant portal and complete the application form including your CV and covering letter. EQUALITY, DIVERSITY AND INCLUSION We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed .
Jun 12, 2026
Full time
The Role The Turing has recently been awarded a £1m EPSRC research grant to develop AI methods that can support and enhance intelligence analysis for national security and defence . For this project, the Turing will lead an interdisciplinary consortium that also includes Warwick, Southampton, Heriot-Watt and Cardiff Universities, working closely with UK government defence and national security partners. The project, entitled AI Intelligence Triage & Acquisition Support for Human-centred Analysis (AiTASHA), aims to improve the speed and confidence of intelligence analysts assessments by building new AI tools that can work alongside human analysts. This role will be part of the Defence and National Security (D&NS) Programme and will report directly to the PI for the AiTASHA project. Within the Turing, this role will sit primarily within the Defence Artificial Intelligence Research (DARe) centre, which encompasses diverse AI research spanning future sensing, space systems, human-machine teaming, synthetic environments, and edge AI. CANDIDATE PROFILE We are seeking a highly skilled Senior Research Associate to conduct internationally leading research in machine learning, with applications to intelligence analysis. You ll have expertise in machine learning research, including areas such as LLMs, computer vision, explainability or uncertainty quantification, alongside a track record of developing innovative solutions to complex real-world problems. You ll be a collaborative researcher and communicator, comfortable working across disciplines and translating research into practical impact. Eligibility for Security Check (SC) clearance is a requirement for this role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . HOW YOU WILL MAKE AN IMPACT Play a leading role in undertaking high-quality research, actively contributing to, and steering the broader research aims of the Defence & National Security Grand Challenge. Provide technical leadership for research projects, ensuring successful outcomes, including that research outcomes meet our government partners requirements and can be deployed in the real world. Contribute to, and lead where required, interdisciplinary research teams spanning multiple partner organisations. Contribute to software development including planning, execution and package release and management. Please see our portal for a full breakdown of the Job Description. TERMS AND CONDITIONS This post is offered on a fixed term basis for 2 years from start date. The annual salary is £56,840 £58,482 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The Alan Turing Institute is based at the British Library, in the heart of London s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. APPLICATION PROCEDURE If you are interested in this opportunity, please click the apply button below. It will redirect you to The Alan Turing Institute jobs portal, where you can find more information and a full job description for this role. You will need to register on the applicant portal and complete the application form including your CV and covering letter. EQUALITY, DIVERSITY AND INCLUSION We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is a senior consultant role within the Evaluation and Performance team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves winning and leading evaluation teams of consultants and analysts to deliver assignments in the domain of evaluation and value-for-money (VFM) / performance audit. IIDA carries out these assignments for international donor organisations all over the world - including EU bodies, UN organisations, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner A higher degree or professional qualification in public policy/finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, VFM/performance audits and/or organisational reviews. Experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. Experience of working with development finance institutions (MDBs, multilateral or bilateral climate funds, national / regional development banks). Demonstrated experience and a strong understanding of impact measurement and investment frameworks, in the context of sustainable and innovative financing. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is a senior consultant role within the Evaluation and Performance team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves winning and leading evaluation teams of consultants and analysts to deliver assignments in the domain of evaluation and value-for-money (VFM) / performance audit. IIDA carries out these assignments for international donor organisations all over the world - including EU bodies, UN organisations, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner A higher degree or professional qualification in public policy/finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, VFM/performance audits and/or organisational reviews. Experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. Experience of working with development finance institutions (MDBs, multilateral or bilateral climate funds, national / regional development banks). Demonstrated experience and a strong understanding of impact measurement and investment frameworks, in the context of sustainable and innovative financing. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
CAD Technician Bridges, Structures Wishaw 45,000 to 55,000 + Overtime + Progression + Pension + Company Bonus Are you a CAD Technician with experience in Bridges/Structures and AutoCAD looking to further develop your career in the leading supplier in their industry who are offering great career progression into senior roles. Do you want to be involved in a company who wants to develop careers within a CAD Technician position, with great progression roles into senior roles being made easily accessible with a structured trajectory in place. On offer, is the chance for a CAD Technician to be involved in a well-known company in the Bridge Fabricator Structural and Welding Engineer industry. Founded in 1919, this company has a deep-rooted history for structural engineering and fabricated solutions. In this role, the successful CAD Technician will be responsible for using AutoCAD to create technical site and shop drawings. The successful CAD Technician will be required in the office most days, however they will be required to be on site for surveying on certain occasions. The successful candidate will be creating accurate and detailed drawings using AutoCAD, collaborating project managers and engineers whilst renewing existing drawings based on feedback from team members or clients. The ideal CAD Technician would possess strong experience with AutoCAD and designing. Having a knowledge of steel work fabrication and steel composite fabrication, being able to hit the ground running with minimal training being required. The Role Sourcing/Purchasing Materials Designing Site and Shop Drawings with AutoCAD Site Surveying The Person AutoCAD + Structural Experience Engineering Full UK Driving License If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 12, 2026
Full time
CAD Technician Bridges, Structures Wishaw 45,000 to 55,000 + Overtime + Progression + Pension + Company Bonus Are you a CAD Technician with experience in Bridges/Structures and AutoCAD looking to further develop your career in the leading supplier in their industry who are offering great career progression into senior roles. Do you want to be involved in a company who wants to develop careers within a CAD Technician position, with great progression roles into senior roles being made easily accessible with a structured trajectory in place. On offer, is the chance for a CAD Technician to be involved in a well-known company in the Bridge Fabricator Structural and Welding Engineer industry. Founded in 1919, this company has a deep-rooted history for structural engineering and fabricated solutions. In this role, the successful CAD Technician will be responsible for using AutoCAD to create technical site and shop drawings. The successful CAD Technician will be required in the office most days, however they will be required to be on site for surveying on certain occasions. The successful candidate will be creating accurate and detailed drawings using AutoCAD, collaborating project managers and engineers whilst renewing existing drawings based on feedback from team members or clients. The ideal CAD Technician would possess strong experience with AutoCAD and designing. Having a knowledge of steel work fabrication and steel composite fabrication, being able to hit the ground running with minimal training being required. The Role Sourcing/Purchasing Materials Designing Site and Shop Drawings with AutoCAD Site Surveying The Person AutoCAD + Structural Experience Engineering Full UK Driving License If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
2nd Line IT Service Desk Engineer Overview of the Role Our client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent our client in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks. Who is our client? Our client is a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. They are an award-winning Managed Service Provider servicing the UK and Europe. They have a strong team ethos which has enabled them to deliver exceptional service to their clients for over 25 years. When you join them, you will be part of their forward-thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. They will give you everything you will need to develop your career with them. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table. Duties and Responsibilities of our client s Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, face to face, or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing their service desk in such a way as to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record of achieving. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Jun 12, 2026
Full time
2nd Line IT Service Desk Engineer Overview of the Role Our client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent our client in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks. Who is our client? Our client is a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. They are an award-winning Managed Service Provider servicing the UK and Europe. They have a strong team ethos which has enabled them to deliver exceptional service to their clients for over 25 years. When you join them, you will be part of their forward-thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. They will give you everything you will need to develop your career with them. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table. Duties and Responsibilities of our client s Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, face to face, or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing their service desk in such a way as to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record of achieving. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Complaints Officer South London Hybrid Working We are currently recruiting for an experienced Complaints Officer to join a customer-focused housing organisation in South London. This is an excellent opportunity for someone with strong customer service and complaint handling experience to play a key role in ensuring residents receive a professional, fair, and efficient complaints service in line with the Housing Ombudsman Complaint Handling Code. Key responsibilities include: Managing and administering formal complaints through a CRM system Monitoring complaint progress and ensuring deadlines are met Supporting managers with complaint responses and resolutions Maintaining accurate records, reports, and complaint trackers Liaising with residents, contractors, and internal departments Supporting Housing Ombudsman case management and evidence collation Assisting with complaints learning, service improvement initiatives, and customer engagement activities Producing reports and trend analysis relating to complaints and compensation The successful candidate will have: Previous experience within complaints, customer service, or housing environments Strong written and verbal communication skills Excellent organisational skills and attention to detail Experience using CRM systems and Microsoft Office packages Ability to manage workloads independently and work collaboratively within a team A proactive and customer-focused approach Housing sector experience and knowledge of the Housing Ombudsman Complaint Handling Code would be highly advantageous.
Jun 12, 2026
Seasonal
Complaints Officer South London Hybrid Working We are currently recruiting for an experienced Complaints Officer to join a customer-focused housing organisation in South London. This is an excellent opportunity for someone with strong customer service and complaint handling experience to play a key role in ensuring residents receive a professional, fair, and efficient complaints service in line with the Housing Ombudsman Complaint Handling Code. Key responsibilities include: Managing and administering formal complaints through a CRM system Monitoring complaint progress and ensuring deadlines are met Supporting managers with complaint responses and resolutions Maintaining accurate records, reports, and complaint trackers Liaising with residents, contractors, and internal departments Supporting Housing Ombudsman case management and evidence collation Assisting with complaints learning, service improvement initiatives, and customer engagement activities Producing reports and trend analysis relating to complaints and compensation The successful candidate will have: Previous experience within complaints, customer service, or housing environments Strong written and verbal communication skills Excellent organisational skills and attention to detail Experience using CRM systems and Microsoft Office packages Ability to manage workloads independently and work collaboratively within a team A proactive and customer-focused approach Housing sector experience and knowledge of the Housing Ombudsman Complaint Handling Code would be highly advantageous.
HR Business Partner - Culture and Engagement (1 year fixed-term contract) Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a HR Business Partner, Culture and Engagement . You will be joining the HR team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of HR Business Partner , you will be responsible for in shaping an exceptional employee experience and cultivating a values driven, high performance culture. This role leads three major organisation wide workstreams: the Employee Engagement Survey, the Empower Us Competency Framework as well as developing the Employee Value Proposition (EVP). The role ensures these levers are embedded consistently and translated into meaningful actions that strengthen organisational effectiveness. The role: As HR Business Partner your focus will be: Leading the full lifecycle of the organisation's engagement survey, including design, vendor management, communications, analysis, and reporting. In collaboration with external vendor, deliver leadership insights, dashboards, and organisational themes post the engagement survey Work with leaders and HRBPs to ensure effective action plans are built based on engagement results. Lead the roll out of pulse surveys and the cascade of results Design and deliver other initiatives to drive employee engagement Partner with TA, Performance, Learning, and Regional HR teams to integrate the framework into people processes. Develop toolkits, training, and guidance to support manager capability and employee understanding. Provide support to the annual talent review cycle, including succession planning and identification of critical roles and high potential talent. Provide reporting, insights, and recommendations on talent strengths, gaps and risks. Provide support to Regional HRD's to embed talent practices within business teams. Develop, and track EVP campaigns and initiatives that strengthen employee retention, engagement and connection. Lead culture building initiatives that embed organisational values and behavioural expectations. The Successful Candidate will possess: HR experience with a focus on culture, engagement, or organisational development. Experience managing engagement surveys or employee listening tools. Strong analytical and insight generation skills. Excellent communication, facilitation, and stakeholder management skills. Skilled in producing toolkits, communications, and behavioural frameworks. Experience implementing competency frameworks. Experience shaping or activating EVP. Ability to create training content, toolkits, and communication materials. A genuine interest international education Solutions driven to think outside the box and drive engagement IT Literate - confident in MS Office See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Jun 12, 2026
Full time
HR Business Partner - Culture and Engagement (1 year fixed-term contract) Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a HR Business Partner, Culture and Engagement . You will be joining the HR team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of HR Business Partner , you will be responsible for in shaping an exceptional employee experience and cultivating a values driven, high performance culture. This role leads three major organisation wide workstreams: the Employee Engagement Survey, the Empower Us Competency Framework as well as developing the Employee Value Proposition (EVP). The role ensures these levers are embedded consistently and translated into meaningful actions that strengthen organisational effectiveness. The role: As HR Business Partner your focus will be: Leading the full lifecycle of the organisation's engagement survey, including design, vendor management, communications, analysis, and reporting. In collaboration with external vendor, deliver leadership insights, dashboards, and organisational themes post the engagement survey Work with leaders and HRBPs to ensure effective action plans are built based on engagement results. Lead the roll out of pulse surveys and the cascade of results Design and deliver other initiatives to drive employee engagement Partner with TA, Performance, Learning, and Regional HR teams to integrate the framework into people processes. Develop toolkits, training, and guidance to support manager capability and employee understanding. Provide support to the annual talent review cycle, including succession planning and identification of critical roles and high potential talent. Provide reporting, insights, and recommendations on talent strengths, gaps and risks. Provide support to Regional HRD's to embed talent practices within business teams. Develop, and track EVP campaigns and initiatives that strengthen employee retention, engagement and connection. Lead culture building initiatives that embed organisational values and behavioural expectations. The Successful Candidate will possess: HR experience with a focus on culture, engagement, or organisational development. Experience managing engagement surveys or employee listening tools. Strong analytical and insight generation skills. Excellent communication, facilitation, and stakeholder management skills. Skilled in producing toolkits, communications, and behavioural frameworks. Experience implementing competency frameworks. Experience shaping or activating EVP. Ability to create training content, toolkits, and communication materials. A genuine interest international education Solutions driven to think outside the box and drive engagement IT Literate - confident in MS Office See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
