81 jobs found

Senior Investment Analyst Location: London Role Type: Permanent Work Setup: Hybrid Who We Are Vanguard is a global investment firm known for low-cost funds and ETFs, helping investors achieve long-term financial goals with transparent, disciplined strategies. What you'll do Lead the development of investment and advice methodologies across direct, managed and advised propositions, covering portfolio construction, modelling approaches, rebalancing strategies and client outcome frameworks. Define and enhance frameworks that support investment decision-making, proposition development, prioritisation and strategic change across the investment offering. Shape the long-term direction of fund, cash and liquidity solutions, using data, market insights and modelling outputs to inform recommendations. Partner with product and business stakeholders to align investment strategy, methodology and proposition delivery while balancing growth, risk, complexity and client outcomes. Influence senior leadership through clear analysis and structured recommendations, guiding investment opportunities, risks and future proposition evolution. What you bring Experience within asset management, investment research, advisory services or investment platform environments. Strong knowledge of investment products, portfolio construction, retail investment propositions and fund solutions. Expertise in investment modelling and advice methodologies across direct, managed and/or advised propositions. Understanding of cash and liquidity solutions, including money market funds, and their role within broader investment strategies. Excellent analytical, problem-solving and framework design capabilities, with the ability to simplify complex concepts for diverse audiences. Strong awareness of the UK retail investment landscape, regulatory environment, and the ability to operate effectively in a changing and fast-paced setting. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Complaints Handler Location: Manchester Role Type: Permanent Work Setup: Hybrid   Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do: As a Complaint Handler, you'll ensure fair and professional resolution of client complaints in a regulated financial services setting. You'll manage the full complaints process, from investigation to final response, while adhering to FCA, DISP, and other regulations. Investigate & Respond: Handle client complaints with empathy and professionalism, conducting thorough investigations and keeping clients updated. Deliver timely Final Response Letters (FRLs) explaining outcomes and actions taken. Compliance: Follow standardised procedures, ensuring adherence to FCA, DISP, and regulatory requirements with accurate record-keeping. Knowledge & Development : Stay informed on financial products, complaint handling regulations, and best practices. Showcase strong communication skills, attention to detail, and sound judgement. What You Bring: Complaint handling experience in regulated financial services. Solid knowledge of FCA, DISP, and related frameworks. Excellent communication, analytical, and problem-solving abilities. Professional approach to sensitive cases; team-oriented mindset. What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Finance System Specialist Location: London Role Type: Contract Work Setup: Hybrid - 3 days in office Who We Are Anglo American is a global mining company producing essential materials used in infrastructure, manufacturing, and technology. Operating across multiple regions, the organisation focuses on responsible resource development, safety, and sustainable practices while supporting the communities where it operates. What You'll Do This role focuses on supporting Workiva Wdesk solutions, with additional responsibility within the FinOps Systems team. The role will initially operate under the Wdesk Specialist, but is expected to become increasingly independent over time. Support day-to-day use of Wdesk across our client's organisation. Coordinate and prioritise change requests with key stakeholders and the support partner, ensuring timely delivery in line with agreed processes while maintaining service continuity and managing risk. Oversee roll-forward, releases, and reporting cycle preparation. Identify and support process and system improvements with workspace owners. Manage incidents, outages, and vendor upgrades, ensuring clear communication. Ensure compliance with controls, compliance, audit requirements, and SOC reviews. Provide subject matter expertise and support system design and optimisation. Maintain documentation and deliver training materials and sessions. Optimise partner capability and capacity, review vendor delivery, and support renewals for vendor support and software agreements across the FinOps scope. Support colleagues in using Vivantio by managing change and sharing best practice. What You Bring Background and understanding of finance systems and internal control Experience in finance operations would be beneficial, including the filing of financial statements and SEC filings Strong stakeholder management and business partnering skills. Ability to translate business needs into technical requirements. Experience in change management with good understanding of process improvement and system optimisation. Strong attention to detail and ability to work under pressure Flexible to work across multiple time zones. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Swindon . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Investment Product Strategy Analyst Location: London Role Type: Permanent Work Setup: Hybrid - 3 days onsite Tues-Thurs  Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do: Support the development, approval, and launch of investment products (ETFs, mutual funds, multi-asset strategies) with seamless cross-functional execution across investment, operations, and go-to-market teams. Key Focus Areas: Product development, investment analysis, operational implementation, stakeholder coordination Launches of ETFs/mutual funds (UK/Ireland/Luxembourg domiciles), product restructuring/enhancements, cross-border fund initiatives Regulatory-driven changes (FCA/UCITS frameworks) and go-to-market strategy for new solutions Product Development Drive product initiatives from concept to launch, ensuring smooth execution across teams Deliver actionable insights and recommendations through high-quality materials for stakeholders Manage project plans, timelines, and risks to ensure successful outcomes Go-to-Market Strategy Collaborate with Product Specialists, Marketing, and Sales on product positioning and got-to-market-strategy Support client-facing materials, training, and internal communications for launches Build strong relationships across global teams Continuous Improvement Enhance processes and contribute to product innovation Develop expertise in asset management through hands-on experience Participate in special projects to broaden skills and impact What You Bring: 5+ years' experience in asset management, investments, banking, consulting, or financial services Solid knowledge of investment products (ETFs, mutual funds, Fixed Income, equity, multi-asset) Experience in product, operations, Middle Office, or fund servicing environments Strong analytical skills (Excel, data interpretation, P&L understanding) Proven ability to support or lead projects with strong organisational and planning capabilities Skilled at translating analysis into clear recommendations Excellent stakeholder management and communication skills across teams and seniority levels Familiarity with fund structures (UK/Ireland/Luxembourg advantageous) CFA qualification (completed/in progress) preferred but not essential What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

As a Cook in our service, you will play a key role in preparing meals that support health, wellbeing and enjoyment for the people who live here. Working to agreed menus and food safety standards, you will help ensure meals are prepared safely and consistently each day. What your day will look like Preparing, cooking and serving meals in line with planned menus Catering for individual dietary needs and preferences Supporting menu choice and variety in consultation with the Unit Manager Maintaining kitchen hygiene, cleanliness and equipment safely Supporting food ordering, stock rotation and waste control Preparing meals and baking for special occasions where required Completing food safety and hygiene checks Working as part of the wider service team About you You will be reliable and able to manage your workload independently within a kitchen setting. You will understand the importance of maintaining food hygiene standards and following current health and safety guidance. You will hold an Elementary Food Handling Certificate or be willing to gain this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to contribute to a welcoming service where good food plays an important part in daily life, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Night Concierge Permanent £27,800 37.5 hours per week - over X3, 12.5hour shifts per week Poole Hamilton Woods are currently recruiting for a Night Concierge to support clients to live independently. Duties and Responsibilities of the Night Concierge: Support residents to develop independent living skills and positive community links Work as part of a team to maintain a safe, supportive, and structure click apply for full job details

Live-In Concierge £20.00 per hour (£16,640 per annum) + Private One-Bedroom Apartment Current Hours: Thursday & Friday, 5:00pm - 1:00am (16 hours per week) There is potential for additional hours / overtime. PMR are recruiting for a unique Live-In Concierge opportunity at an exclusive residential development in Central London. This role would suit someone looking for a long-term position within a prestigious residential environment, offering the rare benefit of a private one-bedroom apartment alongside a part-time concierge role. The Role As Concierge, you will be the main point of contact for residents during your shift, delivering a high level of customer service whilst ensuring the building remains secure, welcoming and well-maintained. Responsibilities will include: Welcoming residents and visitors to the building Managing deliveries, parcels and resident correspondence Assisting residents with luggage and transport where required Monitoring building security and responding to alarms when necessary Carrying out routine building checks and reporting any issues Maintaining the cleanliness and presentation of communal areas Coordinating with contractors and delivery personnel Answering telephone calls and resident enquiries professionally Supporting the smooth day-to-day operation of the development About You We are looking for someone who: Has excellent customer service skills Presents professionally and confidently Is reliable, proactive and trustworthy Takes pride in maintaining high standards Has previous concierge, porter, hospitality, customer service or residential experience Is comfortable working independently What's on Offer? £20.00 per hour Private one-bedroom apartment included Opportunity to become part of a close-knit residential community Potential for increased hours / overtime as the role develops Long-term opportunity within a prestigious residential environment Due to the nature of the accommodation provided, this position is ideally suited to someone seeking a live-in role and able to commit to becoming part of the building community.

Sales Executive Hours : Monday Friday Location : Stamford Office based Salary : Up to £30k We are looking for a driven and personable Sales Executive to join our growing team in Stamford. This role is focused on handling venue enquiries, converting leads into confirmed bookings, and delivering a high-quality commercial concierge service throughout the customer journey click apply for full job details

Our client is seeking a dedicated Luxury Office Assistant to ensure an exceptional experience for employees and visitors at their High End Global Office in London. This part-time position focuses on the smooth operation of the office while providing a warm, professional service aligned with the organisation's brand standards. The Office Assistant will also support HR activities, including onboarding and offboarding processes. Job: Temporary Luxury Office Assistant (Part-Time) Location: Marylebone, West End Start Date: ASAP Duration: 1 Year Hourly Rate: 14.85 p/h Hours: Monday - Thursday - 09:00 - 14:00 Key Responsibilities: Office Operations & Concierge Services: Serve as the primary point of contact for all office-related services and facilities. Assist teams during their office visits, demonstrating excellent service skills. Build and maintain strong relationships with the serviced office provider and key personnel. Stay updated on new services and events from the serviced office provider to ensure effective promotion. Collaborate with office PAs for meeting room setups as required. Day-to-Day Office Support: Maintain a visible presence in the office through regular floor walks to assist employees and visitors. Help manage desk and meeting room bookings in line with company policies. Collaborate with HR to gather feedback regarding office space and protocols. Ensure the office is clean, tidy, and ready for use, adhering to clear desk policies. Act as the first point of contact for office issues, liaising with the building provider for prompt resolutions. Organise building passes for employees and visitors. Assist in meeting organisation, including gathering requirements and preparation assistance. Manage timely ordering of stationery and office equipment as needed. Coordinate office storage solutions with external providers. Employee and Visitor Experience: Support the onboarding process for new hires, arranging welcome goodies and coordinating IT equipment. Facilitate introductions of new joiners to existing team members during their first few weeks. Provide office tours and orientations to new starters and visitors, including Health and Safety training. Assist in organising on-site events to promote team building and cultural occasions. Ensure a positive experience for employees leaving the organisation, overseeing equipment returns and access card handovers. Health and Safety Support: Assist in implementing Health and Safety policies and maintaining compliance with legislative requirements. Support training and briefings related to Health and Safety responsibilities. Qualifications and Skills: Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team. Proficient in office software and tools. A proactive approach to problem-solving and customer service. Why Join Us? This is a fantastic opportunity to be part of a dynamic organisation that values its employees and promotes a positive work environment. If you are passionate about delivering exceptional service and making a difference in the workplace, we want to hear from you! How to Apply: Interested candidates should submit their CV and a cover letter outlining their relevant experience. Please send your CV to (url removed) Join our client and contribute to creating an outstanding office experience for all! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Antella Travel Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for a sales-focused professional with experience developing B2B partnerships across the travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, entertainment, or hospitality sectors. The successful candidate will act as a brand ambassador for the business, driving revenue growth and representing the company at both UK and international industry events. Business Development Manager Responsibilities Drive revenue growth through the sale of sporting event tickets, hospitality packages, and sports travel experiences. Develop strategic partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, lifestyle, and entertainment sectors. Identify and secure new B2B business opportunities across UK and international markets. Build, manage, and grow long-term commercial relationships with partners and clients. Attend UK and international trade shows, networking events, and industry exhibitions. Negotiate commercial agreements and partnership opportunities. Work closely with internal teams to maximise partner engagement and customer experience. Monitor market trends and identify opportunities to drive commercial growth. Business Development Manager Experience Required Previous experience within Business Development, Sales, Account Management, Partnerships, or Commercial Development within sports hospitality, travel, sporting events. Passion for live sporting events, hospitality, and customer experiences. Strong commercial awareness with excellent relationship-building and negotiation skills. Existing network across relevant sectors would be highly advantageous. Confident presenter with experience attending trade events and networking functions. Highly motivated, proactive, and target-driven. Open to UK and international travel when required. Why Apply? Exclusive opportunity through Antella Travel Recruitment. Join a fast-growing and exciting sports travel and hospitality business. International exposure and travel opportunities. Dynamic, entrepreneurial, and collaborative culture. Genuine career progression opportunities within a scaling organisation. At Antella Travel Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed by a member of our team and treated with complete confidentiality. We do not use AI to screen or assess applications.

Temporary Residential Concierge We are seeking reliable, enthusiastic, and experienced Temporary Concierge Staff to support our prestigious residential developments across Central and Greater London. MUST HAVE 2 YEARS EXPERIENCE. Location: Various high-end residential developments across London. Duration: Temporary contract. Hours: Variable shifts, which may include days, evenings, weekends 8 HOUR AND 12 HOUR SHIFTS The Role: As the face of the development, you will provide a professional, warm, and secure front-of-house service to residents, visitors, and contractors. Your responsibilities will include: Front-of-House Management: Maintaining a secure, clean, and welcoming environment within the lobby and communal areas. Customer Service: Delivering exceptional service, handling resident requests, queries, and complaints efficiently and courteously. Security & Access Control: Monitoring CCTV, managing key signing procedures, and controlling access for residents, visitors, and deliveries. Parcel & Mail Management: Efficiently signing for, logging, and distributing parcels and mail. Reporting: Promptly logging and reporting any maintenance issues, security incidents, or emergencies. Festive Support: Assisting with any specific festive requirements, such as managing seasonal deliveries What We Are Looking For: Experience: Proven experience in a customer-facing role, ideally within high-end residential concierge, hospitality (4/5 hotel), or luxury retail. Impeccable Presentation: A smart, professional, and well-groomed appearance is essential. Communication Skills: Excellent written and verbal communication skills in English. Reliability: Demonstrable punctuality, flexibility, and a commitment to working scheduled shifts, including bank holidays. Discretion: A high level of professionalism and discretion when dealing with sensitive resident information. IT Proficiency: Competent in using computerised logging systems and Microsoft Office Suite. Right to Work: Must have the legal right to work in the UK.

Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Luxury Travel Consultant Position Overview We are seeking an articulate, well-traveled, and highly detail-oriented Luxury Travel Consultant to join our elite team. In this role, you will not just book trips; you will craft bespoke, life-enriching journeys for discerning, high-net-worth (HNW) clients. The ideal candidate possesses a deep passion for global exploration, an encyclopedic knowledge of premium destinations, and an intuitive understanding of five-star service standards. You excel at turning abstract vacation dreams into flawless, highly customized itineraries, managing every detail from private aviation to exclusive, off-market experiences. Key Responsibilities Bespoke Itinerary Design: Conceptualize, design, and execute highly customized international and domestic travel itineraries tailored to unique client preferences. Relationship Management: Act as the primary, trusted point of contact for a portfolio of VIP and HNW clients, anticipating their needs and delivering a high-touch, consultative service. Supplier Negotiation: Leverage industry relationships and global networks (e.g., Virtuoso, Amex Fine Hotels + Resorts) to secure exclusive amenities, upgrades, and preferred rates. End-to-End Logistics: Manage all aspects of travel bookings including luxury accommodations, commercial and private aviation, yacht charters, villa rentals, and curated ground experiences. Concierge Services: Coordinate high-end concierge requests, such as securing reservations at Michelin-starred restaurants, sourcing private guides, and arranging access to sold-out events. Proactive Problem Solving: Monitor client trips in real-time, providing 24/7 support during travel windows to swiftly resolve any disruptions, flight delays, or schedule changes. Qualifications & Skills Experience: Minimum of 3-5 years of experience in luxury travel consulting, premium hospitality, or VIP lifestyle management. Destination Expertise: Extensive personal or professional travel portfolio with firsthand knowledge of luxury properties, cruise lines, and global destinations. Technical Proficiency: Strong command of Global Distribution Systems (GDS) such as Sabre, Amadeus, or Travelport is highly preferred, alongside modern CRM tools. Communication Skills: Exceptional verbal and written communication skills; ability to interact with sophisticated clientele with poise, discretion, and emotional intelligence. Detail Orientation: Impeccable organizational skills with the ability to multitask and manage complex, multi-stop itineraries without error.

Antella Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for someone with a genuine passion for football and strong experience developing B2B partnerships across travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, and entertainment sectors. The successful candidate will act as a brand ambassador for the business, driving sales growth and representing the company at both UK and international trade events. The Role: Drive revenue growth through the sale of football tickets, hospitality packages, and sports travel experiences Develop partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, and lifestyle sectors Identify and secure new B2B business opportunities across UK and international markets Build and manage long-term commercial relationships with partners and clients Attend UK and international trade shows, networking events, and industry exhibitions Negotiate commercial agreements and partnership opportunities Work closely with internal teams to maximise partner engagement and customer experience About You: Previous experience within Sales / Account Development / Partnerships Experience within Sports hospitality, travel, or entertainment sectors Genuine passion and strong knowledge of UK & International Football Strong commercial awareness and relationship-building skills Existing network across relevant sectors would be highly advantageous Confident presenter with experience attending trade events and networking functions Highly motivated, proactive, and target driven Open to international travel when required Why Apply? Exclusive opportunity through Antella Recruitment Join a fast-growing and exciting sports hospitality business International exposure and travel opportunities Dynamic and entrepreneurial culture Genuine progression opportunities within a scaling business At Antella Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed and treated with complete confidentiality by a human.

Receptionist/Concierge - Reading Job Title : Receptionist/Concierge Location: Reading Contract Type: Temporary Pay Rate: 13ph Start Date : June 1, 2026 Are you a friendly, organised, and proactive individual with a passion for customer service? Our client is seeking a dynamic Receptionist/Concierge to create a welcoming atmosphere. If you thrive in a vibrant environment and enjoy building community connections, we want to hear from you! Key Responsibilities : Ensure communal areas and available apartments are always well-presented and inviting. Act as the first point of contact for residents, addressing maintenance issues and requests promptly. Report building issues to the relevant team members to ensure swift resolutions. Provide exceptional customer service, creating a warm and friendly environment. Organise and coordinate tenant services through third-party providers and in-house initiatives. Communicate important information effectively across various channels. Foster a sense of community by organizing events and innovative communication strategies. Conduct regular inspections of communal areas and apartments to maintain high standards. Manage contractor appointments and log maintenance issues to meet service levels. Complete check-in and check-out reports, ensuring accurate deposit returns. Ensure compliance with health and safety statutory requirements throughout the development. The Ideal Candidate Previous Front of House/Corporate Reception/Concierge experience Positive, can do attitude Ability to think on your feet and make considered decisions Outgoing, warm and friendly personality Organised and meticulous Excellent written and spoken etiquette We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As a Senior Care Worker in our care home, you will support the delivery of safe, consistent and person centred care for older people. Working as part of the leadership team on shift, you will help guide colleagues and ensure the service runs smoothly. What your day will look like Supporting residents with personal care and daily routines Acting as a key worker and contributing to care planning Administering medication and maintaining accurate records Monitoring residents' wellbeing and escalating concerns where needed Supporting colleagues and organising workload during the shift Maintaining accurate care documentation Working alongside families and health professionals Contributing to a calm and well organised service About you You will be reliable, organised and confident supporting colleagues within a busy care environment. You will value teamwork and understand the importance of delivering consistent, person centred care. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you would like to take on a senior role where you help guide care and support colleagues, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.

You don't need to have worked in care before. You just need to be the kind of person who notices when someone needs a little more support, remembers the small things that matter to people, and genuinely wants to make a difference. If that's you, we'd love to hear from you. What the role involves You'll help create a warm, consistent environment where older people feel truly cared for. On a typical shift, you'll: Assist with personal care, daily living, nutrition and mobility Support activities that promote wellbeing and a sense of purpose Welcome visitors and carry out day-to-day interactions with warmth and professionalism Maintain accurate records and contribute to care plans Work as part of a supportive team to deliver consistent, person-centred care Who we're looking for No background in care is needed as we provide full training from day one. What we're really looking for is someone compassionate and dependable, who brings warmth and patience to every shift. You'll follow guidance well, work positively with others and treat every person with respect. Basic IT confidence is needed for records and online e-learning. SVQ Level 3 in Social Care is ideal but not essential, and we'll support you to work towards it. SSSC registration and PVG Scheme membership are required. Why join us? Every shift you work, you're helping someone live their life on their own terms. That's not a small thing. You'll be part of a committed, caring team where your contribution is genuinely valued. If you're ready to bring your best self to a role that truly matters, apply today. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.

As a Senior Night Care Worker in our care home, you will support older people overnight while helping guide colleagues and maintain high standards of care. You will play an important role in ensuring residents remain safe, comfortable and well supported throughout the night. What your night will look like Supporting residents with personal and intimate care where required Administering and overseeing medication in line with procedures Carrying out regular wellbeing checks throughout the night Responding to call bells and supporting comfort needs Monitoring residents' health and escalating concerns where needed Supporting and guiding colleagues during the shift Completing accurate care records and night reports Supporting a calm and safe environment overnight About you You will bring strong care experience and a calm, confident approach to working overnight. You will be comfortable supporting colleagues and helping maintain consistent care standards during the night shift. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a senior night role where you can support residents and guide colleagues, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.