Job Description
Role PurposeYou will be joining a leisure company who are looking for a Group Facilities Manager who owns the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to our high standards.This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected.
Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times.This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location.
Key Responsibilities1. Estate Ownership & Maintenance Control
2. Planned Preventative Maintenance (PPM)Design, implement, and continuously improve a group maintenance scheduleBuilding fabricMechanical & electrical systemsPlumbing & drainageHVAC & ventilationCatering and bar equipmentIT, CCTV, access control and WiFiBuild and maintain a central maintenance log for every site.Introduce service intervals, inspection regimes, and reporting templates.
3. Supplier Sourcing & Contract ManagementGo to market to source and appoint approved national and regional contractors, including:ElectricalPlumbingGeneral building & DIYCourt maintenance specialistsHVACFire & securityNegotiate call-out rates, SLAs, warranties, and retainer agreements.Create a preferred supplier framework
with clear standards and response times.Manage performance, costs, and quality - remove underperforming suppliers quickly.
4. Asset, Warranty & O&M ManagementBuild and maintain an asset register across the group.Track and manage:Product warrantiesGuaranteesAftercare agreementsInstaller liabilitiesEnsure O&M manuals are created, stored, and kept up to date for every site.Own all handover documentation from new builds and refurbishments.Ensure sites operate assets in line with manufacturer requirements.
5. New Site Handover & Growth SupportLead on the facilities side of new site openings, including:SnaggingDefect managementSupplier aftercareWarranty setupO&M compilation
6. Cross-Functional SupportWork closely with managers to train them on reporting, basic checks, and asset care.Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs).Support operations and regional management with estate performance reporting.Assist with budgeting for maintenance and long-term capex planning.
What We're Looking ForWe want someone who:Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal).Is commercial, tough, organised, and decisive.Is used to running contractors, not being run by them.Is highly practical - understands buildings, M&E, and maintenance in the real world.Can build systems, but also roll their sleeves up.Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly.Can implement standards and hold people accountable.Doesn't let problems drift.
Core Skills & ExperienceMulti-site maintenance managementContractor sourcing & negotiationPlanned preventative maintenance systemsAsset and warranty managementBuilding services & general construction knowledgeHealth & safety awarenessBudget control and cost trackingStrong organisation and documentation
What you need to do now
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