Smart10 Ltd, Trading as SMT Recruitment
Hoddesdon, Hertfordshire
Job Title: Business Development Manager Salary: £35,000 pa base salary plus bonus, Plus Car Allowance Location: Hertfordshire based role with weekly office attendance (one day working from the office, 4 days visiting clients) Benefits Bonus scheme 10% Car allowance £430 per month 23 days annual holiday Pension scheme Job Summary The Business Development Manager (BDM) is responsible for driving distribution and rate of sale across specialist retail accounts and expanding market presence within the UK specialist retail sector. The role focuses on achieving and exceeding sales targets while developing strong customer relationships and ensuring consistent execution of sales plans including product listings, merchandising, in store marketing, and staff training initiatives. Key Responsibilities Develop and open new specialist retail accounts across the UK Deliver agreed sales targets and KPI s including distribution, merchandising, marketing initiatives, and staff training Develop and implement effective sales strategies and territory plans Support new product launches and seasonal initiatives through in store activity Conduct regular field visits to support retail accounts Monitor competitor activity and identify market opportunities Identify new business opportunities and emerging trends Build and maintain strong relationships with customers and stakeholders Create compelling sell in presentations for new launches Ensure accurate sales forecasting & reporting Collaborate with marketing teams to align sales activity & relevant departments Manage budgets & expenses effectively Resolve escalated customer issues and maintain high levels of customer satisfaction Requirements & Qualifications Experience within a sales role managing specialist retail accounts Experience delivering merchandising, marketing, and training initiatives Strong communication, negotiation, and interpersonal skills Highly organised and self motivated Strong emotional intelligence and relationship building skills Ability to demonstrate leadership qualities Strong analytical and commercial awareness Excellent organisational and time management abilities Willingness to travel frequently Bachelor s degree in Business, Marketing, or related field preferred Good knowledge of Microsoft 365 Key Skills Leadership and team building Strategic planning Customer relationship management Self-motivation and initiative Problem solving and decision making Performance management and coaching Working Conditions Primarily field based with frequent travel Weekly office attendance for meetings and reporting Flexible working hours may be required
Jun 25, 2026
Full time
Job Title: Business Development Manager Salary: £35,000 pa base salary plus bonus, Plus Car Allowance Location: Hertfordshire based role with weekly office attendance (one day working from the office, 4 days visiting clients) Benefits Bonus scheme 10% Car allowance £430 per month 23 days annual holiday Pension scheme Job Summary The Business Development Manager (BDM) is responsible for driving distribution and rate of sale across specialist retail accounts and expanding market presence within the UK specialist retail sector. The role focuses on achieving and exceeding sales targets while developing strong customer relationships and ensuring consistent execution of sales plans including product listings, merchandising, in store marketing, and staff training initiatives. Key Responsibilities Develop and open new specialist retail accounts across the UK Deliver agreed sales targets and KPI s including distribution, merchandising, marketing initiatives, and staff training Develop and implement effective sales strategies and territory plans Support new product launches and seasonal initiatives through in store activity Conduct regular field visits to support retail accounts Monitor competitor activity and identify market opportunities Identify new business opportunities and emerging trends Build and maintain strong relationships with customers and stakeholders Create compelling sell in presentations for new launches Ensure accurate sales forecasting & reporting Collaborate with marketing teams to align sales activity & relevant departments Manage budgets & expenses effectively Resolve escalated customer issues and maintain high levels of customer satisfaction Requirements & Qualifications Experience within a sales role managing specialist retail accounts Experience delivering merchandising, marketing, and training initiatives Strong communication, negotiation, and interpersonal skills Highly organised and self motivated Strong emotional intelligence and relationship building skills Ability to demonstrate leadership qualities Strong analytical and commercial awareness Excellent organisational and time management abilities Willingness to travel frequently Bachelor s degree in Business, Marketing, or related field preferred Good knowledge of Microsoft 365 Key Skills Leadership and team building Strategic planning Customer relationship management Self-motivation and initiative Problem solving and decision making Performance management and coaching Working Conditions Primarily field based with frequent travel Weekly office attendance for meetings and reporting Flexible working hours may be required
Business Development Executive South of UK 45,000 - 50,000 + Car + Bonus + Benefits Please note: applicants anywhere in the South West, South Coast or Home Counties can be considered for this role Do you have a background in plastics, polymers and / or injection moulding? Are you looking for a home-based sales role, offering complete product training and genuine opportunities for progression? An excellent opportunity is available to join an established plastics distribution specialist, in a technically diverse role offering real scope for progression and development. An ideal applicant will have a background in plastic or polymer sales. You may be working in internal sales and looking to go external, or currently working as a Business Development / Account Manager. We can also consider people with a technical background in plastics / polymers / injection moulding looking to transition into a sales role. The company have been going for over 20 years and are renowned for their retention & development of staff. Due to continued growth and expansion, we are seeking a Business Development Executive to join the business on a full time and permanent basis. In this role, you will undertake in both business development and account management, covering the South Coast, South West and Home Counties. You will receive comprehensive product training, the autonomy to manage your own diary and real opportunities to progress your career. Position: Business Development Executive 45,000 - 50,000 + Car + Bonus + Benefits Grow and develop business across the South of the UK Acting as a technical partner to companies who use plastics / polymers Full product training with excellent growth prospects Person: Experienced sales professional (BDM, Internal Sales, Account Manager etc.) Can consider a technical individual looking to transition into a sales role Must have a background in plastics, polymers and / or injection moulding Looking for a home-based role offering further growth potential Interested in learning more about this opportunity? Please apply via this advert or send an enquiry through the Fusion Talent website. Business Development Executive, Business Development Manager, BDM, Account Manager, Account Executive, Sales Manager, Sales Engineer, Sales Executive, R&D Engineer, Internal Sales, Applications Engineer, Product Manager, Plastics, Polymers, Injection Moulding, Automotive, Industrial Equipment, OEM, Plastic Manufacturing, Plastic Distribution, Polymer Manufacturing, Plastic Manufacturing
Jun 25, 2026
Full time
Business Development Executive South of UK 45,000 - 50,000 + Car + Bonus + Benefits Please note: applicants anywhere in the South West, South Coast or Home Counties can be considered for this role Do you have a background in plastics, polymers and / or injection moulding? Are you looking for a home-based sales role, offering complete product training and genuine opportunities for progression? An excellent opportunity is available to join an established plastics distribution specialist, in a technically diverse role offering real scope for progression and development. An ideal applicant will have a background in plastic or polymer sales. You may be working in internal sales and looking to go external, or currently working as a Business Development / Account Manager. We can also consider people with a technical background in plastics / polymers / injection moulding looking to transition into a sales role. The company have been going for over 20 years and are renowned for their retention & development of staff. Due to continued growth and expansion, we are seeking a Business Development Executive to join the business on a full time and permanent basis. In this role, you will undertake in both business development and account management, covering the South Coast, South West and Home Counties. You will receive comprehensive product training, the autonomy to manage your own diary and real opportunities to progress your career. Position: Business Development Executive 45,000 - 50,000 + Car + Bonus + Benefits Grow and develop business across the South of the UK Acting as a technical partner to companies who use plastics / polymers Full product training with excellent growth prospects Person: Experienced sales professional (BDM, Internal Sales, Account Manager etc.) Can consider a technical individual looking to transition into a sales role Must have a background in plastics, polymers and / or injection moulding Looking for a home-based role offering further growth potential Interested in learning more about this opportunity? Please apply via this advert or send an enquiry through the Fusion Talent website. Business Development Executive, Business Development Manager, BDM, Account Manager, Account Executive, Sales Manager, Sales Engineer, Sales Executive, R&D Engineer, Internal Sales, Applications Engineer, Product Manager, Plastics, Polymers, Injection Moulding, Automotive, Industrial Equipment, OEM, Plastic Manufacturing, Plastic Distribution, Polymer Manufacturing, Plastic Manufacturing
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Jun 25, 2026
Full time
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Are you a commercially driven Business Development Manager with experience in commercial fit-out or interiors? Do you thrive in fast-paced environments where you can genuinely influence growth, shape strategy, and make a visible impact? BSE UK is entering an exciting new phase of growth as it expands further into the commercial fit-out sector. Already established as a successful and respected business within warehouse and storage solutions, BSE is now building a strong reputation for delivering high-quality commercial interiors, office refurbishments, workspace transformations, and technology-led fit-out solutions across the UK. This is an opportunity to join BSE at a pivotal stage in the growth of its commercial fit-out division. Working closely with senior leadership and project delivery teams, the successful candidate will play a key role in driving new business, developing long-term client relationships, and helping shape the future direction of the division. The role offers a salary of £45,000 - £55,000 per annum, alongside a company car or car allowance, bonus structure, hybrid working, and excellent long-term progression opportunities. The role is flexible on location across the central UK. Key Responsibilities Identify, develop, and convert new commercial fit-out opportunities across the UK Manage the full sales cycle from initial enquiry through to quotation, proposal presentation, and project handover Build and maintain strong relationships with clients, property contacts, and commercial stakeholders Work closely with project management and delivery teams to ensure project viability and client satisfaction Manage pipeline activity and CRM updates through Salesforce Support the ongoing development of processes, systems, and commercial strategy within the division Skills & Experience Proven experience in business development or sales within commercial fit-out, interiors, office refurbishment, or design & build sectors Strong experience producing quotations, managing proposals, and presenting solutions to clients Demonstrable success generating and converting new business opportunities Excellent relationship-building and stakeholder management skills Comfortable working within SME, entrepreneurial, or growth-focused environments Experience using CRM systems such as Salesforce would be advantageous How to Apply If you re looking for an opportunity where your contribution will genuinely shape the future of a growing commercial fit-out division, we d love to hear from you. Apply now or get in touch with Niche Recruitment for more information.
Jun 25, 2026
Full time
Are you a commercially driven Business Development Manager with experience in commercial fit-out or interiors? Do you thrive in fast-paced environments where you can genuinely influence growth, shape strategy, and make a visible impact? BSE UK is entering an exciting new phase of growth as it expands further into the commercial fit-out sector. Already established as a successful and respected business within warehouse and storage solutions, BSE is now building a strong reputation for delivering high-quality commercial interiors, office refurbishments, workspace transformations, and technology-led fit-out solutions across the UK. This is an opportunity to join BSE at a pivotal stage in the growth of its commercial fit-out division. Working closely with senior leadership and project delivery teams, the successful candidate will play a key role in driving new business, developing long-term client relationships, and helping shape the future direction of the division. The role offers a salary of £45,000 - £55,000 per annum, alongside a company car or car allowance, bonus structure, hybrid working, and excellent long-term progression opportunities. The role is flexible on location across the central UK. Key Responsibilities Identify, develop, and convert new commercial fit-out opportunities across the UK Manage the full sales cycle from initial enquiry through to quotation, proposal presentation, and project handover Build and maintain strong relationships with clients, property contacts, and commercial stakeholders Work closely with project management and delivery teams to ensure project viability and client satisfaction Manage pipeline activity and CRM updates through Salesforce Support the ongoing development of processes, systems, and commercial strategy within the division Skills & Experience Proven experience in business development or sales within commercial fit-out, interiors, office refurbishment, or design & build sectors Strong experience producing quotations, managing proposals, and presenting solutions to clients Demonstrable success generating and converting new business opportunities Excellent relationship-building and stakeholder management skills Comfortable working within SME, entrepreneurial, or growth-focused environments Experience using CRM systems such as Salesforce would be advantageous How to Apply If you re looking for an opportunity where your contribution will genuinely shape the future of a growing commercial fit-out division, we d love to hear from you. Apply now or get in touch with Niche Recruitment for more information.
Business Development Manager Are you looking to build a career in strategic business development within the pharmaceutical and biotech sector? This is an exciting opportunity to join an innovative and award-winning organisation operating at the forefront of inhalation and drug delivery technology. Working closely with senior leadership, you will play a key role in developing relationships with global biotech and pharmaceutical companies, identifying new commercial opportunities, and supporting the growth of high-value international partnerships. This role would suit a commercially minded graduate or early-career professional with a scientific background who enjoys relationship building, networking, and proactive business development in a highly specialised industry. The Role As Business Development Manager, you will support the identification, development, and conversion of new business opportunities across global pharmaceutical and biotech markets. This is a consultative and strategic sales role focused on securing long-term, high-value partnerships rather than high-volume transactional sales. You will engage directly with senior stakeholders across international organisations, manage existing relationships, and proactively develop new client opportunities within targeted markets. The position is based in London and offers regular international travel, particularly across the US and Europe, including attendance at leading industry conferences and events. Key Responsibilities Develop and maintain relationships with biotech and pharmaceutical organisations globally Identify and engage prospective clients through proactive outreach and business development activity Build relationships with senior decision-makers including VP and C-suite stakeholders Support the management and growth of existing client accounts Represent the business at international conferences, exhibitions, and networking events Work collaboratively with internal scientific and commercial teams to support partnership opportunities Monitor market activity and identify emerging commercial opportunities within the sector Contribute to the continued growth of strategic international accounts Skills & Experience We are keen to speak with candidates who have: A degree in Pharmacy, Chemistry, Biochemistry, Life Sciences, or a related scientific discipline Previous experience within sales, customer support, account management, or business development Strong communication and relationship-building skills Confidence engaging with senior stakeholders and developing new business opportunities A proactive and commercially driven approach The ability to work independently while contributing to a collaborative team environment A willingness to travel internationally as required Experience within medical devices, inhalation technology, or the pharmaceutical sector would be advantageous, but is not essential. Package & Benefits Salary up to 55,000 10% annual bonus linked to company performance London office location International travel opportunities Exposure to global pharmaceutical and biotech markets Opportunity to attend high-profile industry conferences Apply If you are looking for an opportunity to combine scientific knowledge with commercial development in a growing international business, we would love to hear from you.
Jun 25, 2026
Full time
Business Development Manager Are you looking to build a career in strategic business development within the pharmaceutical and biotech sector? This is an exciting opportunity to join an innovative and award-winning organisation operating at the forefront of inhalation and drug delivery technology. Working closely with senior leadership, you will play a key role in developing relationships with global biotech and pharmaceutical companies, identifying new commercial opportunities, and supporting the growth of high-value international partnerships. This role would suit a commercially minded graduate or early-career professional with a scientific background who enjoys relationship building, networking, and proactive business development in a highly specialised industry. The Role As Business Development Manager, you will support the identification, development, and conversion of new business opportunities across global pharmaceutical and biotech markets. This is a consultative and strategic sales role focused on securing long-term, high-value partnerships rather than high-volume transactional sales. You will engage directly with senior stakeholders across international organisations, manage existing relationships, and proactively develop new client opportunities within targeted markets. The position is based in London and offers regular international travel, particularly across the US and Europe, including attendance at leading industry conferences and events. Key Responsibilities Develop and maintain relationships with biotech and pharmaceutical organisations globally Identify and engage prospective clients through proactive outreach and business development activity Build relationships with senior decision-makers including VP and C-suite stakeholders Support the management and growth of existing client accounts Represent the business at international conferences, exhibitions, and networking events Work collaboratively with internal scientific and commercial teams to support partnership opportunities Monitor market activity and identify emerging commercial opportunities within the sector Contribute to the continued growth of strategic international accounts Skills & Experience We are keen to speak with candidates who have: A degree in Pharmacy, Chemistry, Biochemistry, Life Sciences, or a related scientific discipline Previous experience within sales, customer support, account management, or business development Strong communication and relationship-building skills Confidence engaging with senior stakeholders and developing new business opportunities A proactive and commercially driven approach The ability to work independently while contributing to a collaborative team environment A willingness to travel internationally as required Experience within medical devices, inhalation technology, or the pharmaceutical sector would be advantageous, but is not essential. Package & Benefits Salary up to 55,000 10% annual bonus linked to company performance London office location International travel opportunities Exposure to global pharmaceutical and biotech markets Opportunity to attend high-profile industry conferences Apply If you are looking for an opportunity to combine scientific knowledge with commercial development in a growing international business, we would love to hear from you.
Are you an experienced Pump Sales Manager with a proven track record in selling total pump solutions to include pump install, pump service, repair and maintenance contracts to Facilities Management & Landlords of Commercial Buildings & Industrial sites in the London & Southeast UK region? Are you familiar with managing a large portfolio of commercial clients as well as being successful in winning new pump install & service business? Our client is looking for a dynamic and experienced Sales Manager with proven success in comprehensive pump & plant room systems sales, PPM and reactive service business development to join the team as a Pumps Sales Manager, ideally with a technical background and the ability to provide specialist engineering pump solutions for commercial blue-chip companies. WFH/Field Based London & Southeast Listing Features The main purpose of the Sales Manager is to introduce new sales and manage existing corporate accounts, offering services such as emergency repair, servicing and maintenance contracts and nurturing existing FM and Landlord clients to ensure business growth. Key Responsibilities of a Pump Sales Manager On site visits to new and existing clients. Issue of quotations adhering to company gross profit targets. Site/technical reports to be fed back to production department to assist in production/scheduling works. Project management of larger orders including close liaison with production teams to make sure timelines and requirements are met. Demonstrate strategies for building long-term client relationships in the pump industry as a Pump Engineering Services Sales Manager. General prospecting and business development, with a keen eye for identifying new prospects. Utilising CRM software to manage technical sales pipelines efficiently. Developing customised solutions for clients technical needs as a Pump Sales Manager. Measuring and improving sales performance metrics in technical sales. Benefits Supportive team culture that values collaboration and innovation Company events throughout the year. Company vehicle, laptop and phone. Great commission structure and competitive base salary. 23 days annual leave plus bank holidays. Freedom and autonomy to manage your own diary to hit & exceed sales targets. Work for the best and fastest growing Pump Engineering Services Company in the UK Opportunity to sales/people management/sales directorship for the right person long term Enrolment onto the company pension. The Person Have proven success in a Pump FM/Pump Engineering sales role managing a large portfolio of commercial clients to include the major FM companies and large Landlords the likes of CBRE, Cushman & Wakefield, JLL, Crown Estate, Savills etc. Possess the ability to reach and exceed sales targets. Hold a full manual UK driving License. Pump Sales Engineer or Previous Pump Service Solutions Sales Experience is an absolute must. Ability to use your own initiative and be self-motivated. Technical/pump engineer background before moving into sales is heavily advantageous but not essential. Worked within a Pump Service Contract Company as a Sales Manager, Business Development Manager or Senior Pump Sales Manager with a contact network of Contracts Managers, Site Managers, Portfolio Managers that you can bring with you. A desire and hunger to succeed and make a lot of money through exceeding sales targets. Based in the southeast UK, willing to travel to client meetings in London & within the M25 Our client has been in the repair, service and sales of pumps, motors, fan units and associated equipment for over 20 years. They are growing at a rapid rate through M&A and organic growth. As a result, they now require an experienced Pump Services Sales Manager to join their business at a very exciting time. There is the potential to make a lot of commission and for individuals that want to progress to sales/people management or sales directorship, this career development is on offer based upon performance. Our client sets the pump servicing industry standards and within the next three years, will be the largest pump engineering service company in the UK. They offer a range of maintenance products to ensure the reliability and operation efficiency of pumping systems and associated equipment. Their engineers are fully trained with confined space procedures and all relevant health and safety issues and have many years of experience. At their UK headquarters they have a fully equipped workshop staffed by experts, offering total in-house service to support all maintenance activities. They understand their customers demand around the clock service 24 hours, 7 days a week 365 days a year. They pride themselves for offering this service and it is one you can truly sell because they always deliver the services contracted.
Jun 25, 2026
Full time
Are you an experienced Pump Sales Manager with a proven track record in selling total pump solutions to include pump install, pump service, repair and maintenance contracts to Facilities Management & Landlords of Commercial Buildings & Industrial sites in the London & Southeast UK region? Are you familiar with managing a large portfolio of commercial clients as well as being successful in winning new pump install & service business? Our client is looking for a dynamic and experienced Sales Manager with proven success in comprehensive pump & plant room systems sales, PPM and reactive service business development to join the team as a Pumps Sales Manager, ideally with a technical background and the ability to provide specialist engineering pump solutions for commercial blue-chip companies. WFH/Field Based London & Southeast Listing Features The main purpose of the Sales Manager is to introduce new sales and manage existing corporate accounts, offering services such as emergency repair, servicing and maintenance contracts and nurturing existing FM and Landlord clients to ensure business growth. Key Responsibilities of a Pump Sales Manager On site visits to new and existing clients. Issue of quotations adhering to company gross profit targets. Site/technical reports to be fed back to production department to assist in production/scheduling works. Project management of larger orders including close liaison with production teams to make sure timelines and requirements are met. Demonstrate strategies for building long-term client relationships in the pump industry as a Pump Engineering Services Sales Manager. General prospecting and business development, with a keen eye for identifying new prospects. Utilising CRM software to manage technical sales pipelines efficiently. Developing customised solutions for clients technical needs as a Pump Sales Manager. Measuring and improving sales performance metrics in technical sales. Benefits Supportive team culture that values collaboration and innovation Company events throughout the year. Company vehicle, laptop and phone. Great commission structure and competitive base salary. 23 days annual leave plus bank holidays. Freedom and autonomy to manage your own diary to hit & exceed sales targets. Work for the best and fastest growing Pump Engineering Services Company in the UK Opportunity to sales/people management/sales directorship for the right person long term Enrolment onto the company pension. The Person Have proven success in a Pump FM/Pump Engineering sales role managing a large portfolio of commercial clients to include the major FM companies and large Landlords the likes of CBRE, Cushman & Wakefield, JLL, Crown Estate, Savills etc. Possess the ability to reach and exceed sales targets. Hold a full manual UK driving License. Pump Sales Engineer or Previous Pump Service Solutions Sales Experience is an absolute must. Ability to use your own initiative and be self-motivated. Technical/pump engineer background before moving into sales is heavily advantageous but not essential. Worked within a Pump Service Contract Company as a Sales Manager, Business Development Manager or Senior Pump Sales Manager with a contact network of Contracts Managers, Site Managers, Portfolio Managers that you can bring with you. A desire and hunger to succeed and make a lot of money through exceeding sales targets. Based in the southeast UK, willing to travel to client meetings in London & within the M25 Our client has been in the repair, service and sales of pumps, motors, fan units and associated equipment for over 20 years. They are growing at a rapid rate through M&A and organic growth. As a result, they now require an experienced Pump Services Sales Manager to join their business at a very exciting time. There is the potential to make a lot of commission and for individuals that want to progress to sales/people management or sales directorship, this career development is on offer based upon performance. Our client sets the pump servicing industry standards and within the next three years, will be the largest pump engineering service company in the UK. They offer a range of maintenance products to ensure the reliability and operation efficiency of pumping systems and associated equipment. Their engineers are fully trained with confined space procedures and all relevant health and safety issues and have many years of experience. At their UK headquarters they have a fully equipped workshop staffed by experts, offering total in-house service to support all maintenance activities. They understand their customers demand around the clock service 24 hours, 7 days a week 365 days a year. They pride themselves for offering this service and it is one you can truly sell because they always deliver the services contracted.
Job Description We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long-term customer relationships that maximise lifecycle value. This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long-term service agreements. Regular travel within the UK is required Responsibilities Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts Promote service offerings aligned to customer operational and lifecycle needs Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement) Act as the primary commercial contact for service-related enquiries and opportunities Identify new projects and business opportunities Develop and maintain a robust service sales pipeline Work closely with service operations, engineering, and supply chain teams to deliver solutions Achieve service order intake, revenue, and margin targets Provide customer and market feedback to support service offering development Support the development and rollout of new service products and value propositions Requirements Proven business development experience in a service or aftermarket environment Background in an industrial or engineering sector (e.g., wastewater or similar industries) Experience selling or working with service offerings (installation, repairs, service packages) Strong communication skills and commercial awareness Around 5 years of experience , able to hit the ground running What We Offer Private Medical Insurance Employee Assistance Programme (EAP) Pension Plan Income Protection Life Assurance Health: Dental Insurance, Healthcare Cash Plan Protection: Partner Life Assurance, Critical Illness Cover Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance About Us About the Team
Jun 25, 2026
Full time
Job Description We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long-term customer relationships that maximise lifecycle value. This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long-term service agreements. Regular travel within the UK is required Responsibilities Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts Promote service offerings aligned to customer operational and lifecycle needs Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement) Act as the primary commercial contact for service-related enquiries and opportunities Identify new projects and business opportunities Develop and maintain a robust service sales pipeline Work closely with service operations, engineering, and supply chain teams to deliver solutions Achieve service order intake, revenue, and margin targets Provide customer and market feedback to support service offering development Support the development and rollout of new service products and value propositions Requirements Proven business development experience in a service or aftermarket environment Background in an industrial or engineering sector (e.g., wastewater or similar industries) Experience selling or working with service offerings (installation, repairs, service packages) Strong communication skills and commercial awareness Around 5 years of experience , able to hit the ground running What We Offer Private Medical Insurance Employee Assistance Programme (EAP) Pension Plan Income Protection Life Assurance Health: Dental Insurance, Healthcare Cash Plan Protection: Partner Life Assurance, Critical Illness Cover Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance About Us About the Team
Business Development Executive South of UK 45,000 - 50,000 + Car + Bonus + Benefits Please note: applicants anywhere in the South West, South Coast or Home Counties can be considered for this role Do you have a background in plastics, polymers and / or injection moulding? Are you looking for a home-based sales role, offering complete product training and genuine opportunities for progression? An excellent opportunity is available to join an established plastics distribution specialist, in a technically diverse role offering real scope for progression and development. An ideal applicant will have a background in plastic or polymer sales. You may be working in internal sales and looking to go external, or currently working as a Business Development / Account Manager. We can also consider people with a technical background in plastics / polymers / injection moulding looking to transition into a sales role. The company have been going for over 20 years and are renowned for their retention & development of staff. Due to continued growth and expansion, we are seeking a Business Development Executive to join the business on a full time and permanent basis. In this role, you will undertake in both business development and account management, covering the South Coast, South West and Home Counties. You will receive comprehensive product training, the autonomy to manage your own diary and real opportunities to progress your career. Position: Business Development Executive 45,000 - 50,000 + Car + Bonus + Benefits Grow and develop business across the South of the UK Acting as a technical partner to companies who use plastics / polymers Full product training with excellent growth prospects Person: Experienced sales professional (BDM, Internal Sales, Account Manager etc.) Can consider a technical individual looking to transition into a sales role Must have a background in plastics, polymers and / or injection moulding Looking for a home-based role offering further growth potential Interested in learning more about this opportunity? Please apply via this advert or send an enquiry through the Fusion Talent website. Business Development Executive, Business Development Manager, BDM, Account Manager, Account Executive, Sales Manager, Sales Engineer, Sales Executive, R&D Engineer, Internal Sales, Applications Engineer, Product Manager, Plastics, Polymers, Injection Moulding, Automotive, Industrial Equipment, OEM, Plastic Manufacturing, Plastic Distribution, Polymer Manufacturing, Plastic Manufacturing
Jun 25, 2026
Full time
Business Development Executive South of UK 45,000 - 50,000 + Car + Bonus + Benefits Please note: applicants anywhere in the South West, South Coast or Home Counties can be considered for this role Do you have a background in plastics, polymers and / or injection moulding? Are you looking for a home-based sales role, offering complete product training and genuine opportunities for progression? An excellent opportunity is available to join an established plastics distribution specialist, in a technically diverse role offering real scope for progression and development. An ideal applicant will have a background in plastic or polymer sales. You may be working in internal sales and looking to go external, or currently working as a Business Development / Account Manager. We can also consider people with a technical background in plastics / polymers / injection moulding looking to transition into a sales role. The company have been going for over 20 years and are renowned for their retention & development of staff. Due to continued growth and expansion, we are seeking a Business Development Executive to join the business on a full time and permanent basis. In this role, you will undertake in both business development and account management, covering the South Coast, South West and Home Counties. You will receive comprehensive product training, the autonomy to manage your own diary and real opportunities to progress your career. Position: Business Development Executive 45,000 - 50,000 + Car + Bonus + Benefits Grow and develop business across the South of the UK Acting as a technical partner to companies who use plastics / polymers Full product training with excellent growth prospects Person: Experienced sales professional (BDM, Internal Sales, Account Manager etc.) Can consider a technical individual looking to transition into a sales role Must have a background in plastics, polymers and / or injection moulding Looking for a home-based role offering further growth potential Interested in learning more about this opportunity? Please apply via this advert or send an enquiry through the Fusion Talent website. Business Development Executive, Business Development Manager, BDM, Account Manager, Account Executive, Sales Manager, Sales Engineer, Sales Executive, R&D Engineer, Internal Sales, Applications Engineer, Product Manager, Plastics, Polymers, Injection Moulding, Automotive, Industrial Equipment, OEM, Plastic Manufacturing, Plastic Distribution, Polymer Manufacturing, Plastic Manufacturing
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
Jun 25, 2026
Full time
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 25, 2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Greencore (Formally Bakkavor Group)
Eythorne, Kent
QA Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Tilmanstone, Dover Ways of Working: Site based Hours of work: 15.00 - 23.30 (May need to be flexible upon occassions due to business requirements) Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Tilmanstone, near Dover, Kent, employs around 850 people and produces millions of bags of leafy salads and prepared vegetables for a dedicated customer. The site operates at a fast-paced, high-volume level. What you'll be doing A fantastic opportunity has arisen for a QA Manager to join our site team. In this key leadership role, you will lead and motivate the Quality Assurance team to effectively monitor and evaluate product and process controls across the site. You will be responsible for understanding, applying, and embedding Greencore, customer, and legal standards, ensuring compliance is consistently achieved and maintained. This role plays a critical part in driving improvements in GMP performance and audit readiness, helping to raise quality standards and strengthen food safety culture across the site. Role Accountabilities Understand and apply Greencore, customer, BRC, and legal standards to ensure ongoing compliance Implement, maintain, and review HACCP, supporting risk assessments and defining controls for new processes, products, and raw materials Manage and continuously improve quality management systems to meet agreed food safety and quality standards Implement and maintain robust audit systems, reviewing findings, identifying trends, and driving preventative actions Support audit preparation and delivery, hosting audits and managing non-conformance close-out Communicate effectively with internal teams, customers, and suppliers to meet technical requirements Lead, develop, and manage the QA team, ensuring appropriate training, capability, and succession planning Generate, analyse, and communicate technical KPIs, agreeing and driving action plans through continuous improvement Champion a strong Quality Assurance and food safety culture across the site Ensure a safe working environment for the QA team, meeting health and safety standards What we're looking for Strong background in QA or technical leadership within a food manufacturing environment Confident application of food safety, quality, legal, and customer standards Proven ability to manage HACCP, audits, and quality management systems A people-focused leader who motivates, develops, and builds high-performing teams Clear and confident communicator, comfortable engaging at all levels Collaborative approach when working with operations, technical teams, and stakeholders Strong analytical skills with the ability to use data to drive improvement Proactive mindset with a passion for quality, compliance, and continuous improvement Commitment to building and sustaining a positive food safety culture We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Jun 25, 2026
Full time
QA Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Tilmanstone, Dover Ways of Working: Site based Hours of work: 15.00 - 23.30 (May need to be flexible upon occassions due to business requirements) Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Tilmanstone, near Dover, Kent, employs around 850 people and produces millions of bags of leafy salads and prepared vegetables for a dedicated customer. The site operates at a fast-paced, high-volume level. What you'll be doing A fantastic opportunity has arisen for a QA Manager to join our site team. In this key leadership role, you will lead and motivate the Quality Assurance team to effectively monitor and evaluate product and process controls across the site. You will be responsible for understanding, applying, and embedding Greencore, customer, and legal standards, ensuring compliance is consistently achieved and maintained. This role plays a critical part in driving improvements in GMP performance and audit readiness, helping to raise quality standards and strengthen food safety culture across the site. Role Accountabilities Understand and apply Greencore, customer, BRC, and legal standards to ensure ongoing compliance Implement, maintain, and review HACCP, supporting risk assessments and defining controls for new processes, products, and raw materials Manage and continuously improve quality management systems to meet agreed food safety and quality standards Implement and maintain robust audit systems, reviewing findings, identifying trends, and driving preventative actions Support audit preparation and delivery, hosting audits and managing non-conformance close-out Communicate effectively with internal teams, customers, and suppliers to meet technical requirements Lead, develop, and manage the QA team, ensuring appropriate training, capability, and succession planning Generate, analyse, and communicate technical KPIs, agreeing and driving action plans through continuous improvement Champion a strong Quality Assurance and food safety culture across the site Ensure a safe working environment for the QA team, meeting health and safety standards What we're looking for Strong background in QA or technical leadership within a food manufacturing environment Confident application of food safety, quality, legal, and customer standards Proven ability to manage HACCP, audits, and quality management systems A people-focused leader who motivates, develops, and builds high-performing teams Clear and confident communicator, comfortable engaging at all levels Collaborative approach when working with operations, technical teams, and stakeholders Strong analytical skills with the ability to use data to drive improvement Proactive mindset with a passion for quality, compliance, and continuous improvement Commitment to building and sustaining a positive food safety culture We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing clients and acquired will-bank customers, making this a high-volume but quality-led outbound environment. Reporting into the COO, the successful candidate will own the performance, strategy, and leadership of the entire lead generation operation, with accountability for conversion, productivity, data quality, and customer engagement outcomes. The Opportunity This is a key operational and commercial leadership role within the business, sitting at the heart of the growth engine. The successful candidate will be responsible for ensuring the contact centre consistently converts high-quality leads into booked and attended appointments, while improving efficiency, reducing attrition, and strengthening overall team performance. This role requires a visible, hands-on leader who is confident operating on the sales floor, coaching teams directly, and driving performance through data-led decision making. Key Responsibilities Commercial Performance & Sales Leadership Lead a 35-person outbound contact centre operation including Managers and Team Leaders Own core KPIs including contact rates, appointments booked, booked-to-sat ratio, and cost per acquisition Drive daily performance across the sales floor through coaching, feedback, and live management Analyse performance data and implement immediate improvements where required Embed a high-performance, compliant, and customer-focused sales culture Lead Strategy & Data Ownership Own the end-to-end outbound lead strategy across all customer and will-bank data sets Define call prioritisation, segmentation, and campaign sequencing Lead data cleansing initiatives to improve contactability and conversion rates Monitor and report on lead quality metrics and pipeline performance Continuously improve data integrity and campaign effectiveness Capacity Planning & Operational Alignment Work closely with the wider branch network to align appointment flow with advisor capacity Forecast demand and manage outbound capacity planning across teams and shifts Ensure efficient use of dialler systems, workforce planning tools, and resource allocation Balance supply and demand to optimise booked and attended appointment volumes Leadership & Team Development Lead, coach, and develop the Call Centre Manager and Team Leaders Build strong progression pathways across the contact centre structure Reduce attrition and sickness through improved engagement and leadership visibility Manage performance consistently, fairly, and proactively Create a strong culture of accountability, ownership, and development About You We are keen to speak with candidates who have: Proven experience leading a high-volume outbound contact centre (30+ FTE) Strong track record of delivering against sales and performance KPIs Hands-on leadership style with experience coaching teams and managers Strong commercial and analytical capability with a data-led mindset Experience improving conversion rates, contactability, or operational efficiency Background in regulated, sales-led, or high-volume environments (legal, financial services, insurance, utilities, telecoms etc.) advantageous Strong understanding of CRM, dialler systems, and workforce planning tools Package Salary: Negotiable Performance-related bonus scheme OTE available subject to performance Career progression within a growing and evolving business Office-based role in Derby HQ Senior leadership visibility and influence across the organisation Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 25, 2026
Full time
Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing clients and acquired will-bank customers, making this a high-volume but quality-led outbound environment. Reporting into the COO, the successful candidate will own the performance, strategy, and leadership of the entire lead generation operation, with accountability for conversion, productivity, data quality, and customer engagement outcomes. The Opportunity This is a key operational and commercial leadership role within the business, sitting at the heart of the growth engine. The successful candidate will be responsible for ensuring the contact centre consistently converts high-quality leads into booked and attended appointments, while improving efficiency, reducing attrition, and strengthening overall team performance. This role requires a visible, hands-on leader who is confident operating on the sales floor, coaching teams directly, and driving performance through data-led decision making. Key Responsibilities Commercial Performance & Sales Leadership Lead a 35-person outbound contact centre operation including Managers and Team Leaders Own core KPIs including contact rates, appointments booked, booked-to-sat ratio, and cost per acquisition Drive daily performance across the sales floor through coaching, feedback, and live management Analyse performance data and implement immediate improvements where required Embed a high-performance, compliant, and customer-focused sales culture Lead Strategy & Data Ownership Own the end-to-end outbound lead strategy across all customer and will-bank data sets Define call prioritisation, segmentation, and campaign sequencing Lead data cleansing initiatives to improve contactability and conversion rates Monitor and report on lead quality metrics and pipeline performance Continuously improve data integrity and campaign effectiveness Capacity Planning & Operational Alignment Work closely with the wider branch network to align appointment flow with advisor capacity Forecast demand and manage outbound capacity planning across teams and shifts Ensure efficient use of dialler systems, workforce planning tools, and resource allocation Balance supply and demand to optimise booked and attended appointment volumes Leadership & Team Development Lead, coach, and develop the Call Centre Manager and Team Leaders Build strong progression pathways across the contact centre structure Reduce attrition and sickness through improved engagement and leadership visibility Manage performance consistently, fairly, and proactively Create a strong culture of accountability, ownership, and development About You We are keen to speak with candidates who have: Proven experience leading a high-volume outbound contact centre (30+ FTE) Strong track record of delivering against sales and performance KPIs Hands-on leadership style with experience coaching teams and managers Strong commercial and analytical capability with a data-led mindset Experience improving conversion rates, contactability, or operational efficiency Background in regulated, sales-led, or high-volume environments (legal, financial services, insurance, utilities, telecoms etc.) advantageous Strong understanding of CRM, dialler systems, and workforce planning tools Package Salary: Negotiable Performance-related bonus scheme OTE available subject to performance Career progression within a growing and evolving business Office-based role in Derby HQ Senior leadership visibility and influence across the organisation Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Are you confident building relationships with employers and generating new opportunities? Do you enjoy working in a target-driven role where you can make a real impact on people's employment outcomes? Then consider the role ofRecruitment Manager atReed in Partnership! Access to your own vehicle will be essential for this role! PLEASE NOTE: This role will be based in Stevenage 3 days a week & 2 days in Hertford, covering the Welwyn location also. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager (Business Development Liaison Manager) is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Jun 25, 2026
Full time
Are you confident building relationships with employers and generating new opportunities? Do you enjoy working in a target-driven role where you can make a real impact on people's employment outcomes? Then consider the role ofRecruitment Manager atReed in Partnership! Access to your own vehicle will be essential for this role! PLEASE NOTE: This role will be based in Stevenage 3 days a week & 2 days in Hertford, covering the Welwyn location also. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager (Business Development Liaison Manager) is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Grid Delivery Manager Remote - UK Wide Projects - Most Sites across the midlands and north of England 60,000 (Negotiable) + Car + Holiday + Health Care + Dental + Autonomy Are you an experienced Grid Delivery manager working on 132kv connections, looking for an exciting new role as a senior member of a growing company, at the forefront of the renewable energy movement? Do you want the chance to work in an autonomous role, reporting directly to the UK Grid Development Director, where you will have influence on the direction and growth of an up and coming, international business? This international company are making inroads into the UK solar market and have been going from strength to strength since entering the market just a few years ago. This is the ideal time to join them on their journey, with the prospect for your role to grow and develop as the company expands. Having gained major partnerships in the UK market and a number of large scale contracts they are now looking to bring in a Grid Dleivery Manager Project Manager to join the team. In this role you will be responsible for managing ready to build projects from construction phase to commissioning. You will liaise with internal teams to optimise the technical designs while ensuring any building, planning, land or grid agreements or constraints are adhered to. You will have budget responsibility and be required to plan and allocate resources including; labour, materials and equipment. Working remotely you will manage a range of solar installation projects across the UK, with a requirement to travel to sites one or two days a week. This is the ideal role for someone with a strong construction management background, with knowledge of CDM regulations, looking to join an exciting company at the forefront of the renewable energy transition. THE ROLE: Remote work with 75% travel to sites across the UK Manage the construction and development of HV grid connections Coordinate ICP/ECP Contractors Plan and allocate resources and budget for successful project deliver Travel required around 75% of the time. THE PERSON: Experience delivering HV Grid Connections (33-133kv) Knowledge of CDM Regulations Background in electrical construction ,grid delivery or HV Full UK driving licence and happy to travel as required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 25, 2026
Full time
Grid Delivery Manager Remote - UK Wide Projects - Most Sites across the midlands and north of England 60,000 (Negotiable) + Car + Holiday + Health Care + Dental + Autonomy Are you an experienced Grid Delivery manager working on 132kv connections, looking for an exciting new role as a senior member of a growing company, at the forefront of the renewable energy movement? Do you want the chance to work in an autonomous role, reporting directly to the UK Grid Development Director, where you will have influence on the direction and growth of an up and coming, international business? This international company are making inroads into the UK solar market and have been going from strength to strength since entering the market just a few years ago. This is the ideal time to join them on their journey, with the prospect for your role to grow and develop as the company expands. Having gained major partnerships in the UK market and a number of large scale contracts they are now looking to bring in a Grid Dleivery Manager Project Manager to join the team. In this role you will be responsible for managing ready to build projects from construction phase to commissioning. You will liaise with internal teams to optimise the technical designs while ensuring any building, planning, land or grid agreements or constraints are adhered to. You will have budget responsibility and be required to plan and allocate resources including; labour, materials and equipment. Working remotely you will manage a range of solar installation projects across the UK, with a requirement to travel to sites one or two days a week. This is the ideal role for someone with a strong construction management background, with knowledge of CDM regulations, looking to join an exciting company at the forefront of the renewable energy transition. THE ROLE: Remote work with 75% travel to sites across the UK Manage the construction and development of HV grid connections Coordinate ICP/ECP Contractors Plan and allocate resources and budget for successful project deliver Travel required around 75% of the time. THE PERSON: Experience delivering HV Grid Connections (33-133kv) Knowledge of CDM Regulations Background in electrical construction ,grid delivery or HV Full UK driving licence and happy to travel as required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Senior Audit Manager Job Location: Glasgow Your new company Join a leading professional services firm with a strong presence in Glasgow, known for its dynamic and inclusive culture. This organisation is committed to delivering exceptional client service across a diverse portfolio, ranging from entrepreneurial start-ups to large international corporations. With a focus on innovation, collaboration, and continuous development, this is a place where your expertise will be valued, and your career can thrive. Your new role As a Senior Audit Manager, you will play a pivotal role in leading audit engagements, managing client relationships, and mentoring a high-performing team. You'll be responsible for overseeing the planning, execution, and completion of audits, ensuring compliance with regulatory standards and delivering high-quality insights to clients. This role also involves contributing to business development initiatives and supporting strategic growth within the audit practice. What you'll need to succeed You will have ACA/ACCA/CA qualification (or equivalent) with significant post-qualification experience in audit, along with a proven track record of managing complex audit engagements and leading teams effectively. You will bring strong technical knowledge of UK GAAP, IFRS, and auditing standards, supported by excellent communication and interpersonal skills that enable you to build strong, lasting client relationships. You will also have a proactive, solutions-focused mindset and a genuine passion for developing others. What you'll get in return You'll benefit from a competitive salary and a comprehensive benefits package, alongside flexible and hybrid working options that support a healthy work-life balance. You'll have clear, structured opportunities for career progression and access to cutting-edge tools and resources to help you grow professionally. All of this is supported by a genuinely inclusive and collaborative culture that values your contribution and encourages fresh thinking and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 25, 2026
Full time
Job Title: Senior Audit Manager Job Location: Glasgow Your new company Join a leading professional services firm with a strong presence in Glasgow, known for its dynamic and inclusive culture. This organisation is committed to delivering exceptional client service across a diverse portfolio, ranging from entrepreneurial start-ups to large international corporations. With a focus on innovation, collaboration, and continuous development, this is a place where your expertise will be valued, and your career can thrive. Your new role As a Senior Audit Manager, you will play a pivotal role in leading audit engagements, managing client relationships, and mentoring a high-performing team. You'll be responsible for overseeing the planning, execution, and completion of audits, ensuring compliance with regulatory standards and delivering high-quality insights to clients. This role also involves contributing to business development initiatives and supporting strategic growth within the audit practice. What you'll need to succeed You will have ACA/ACCA/CA qualification (or equivalent) with significant post-qualification experience in audit, along with a proven track record of managing complex audit engagements and leading teams effectively. You will bring strong technical knowledge of UK GAAP, IFRS, and auditing standards, supported by excellent communication and interpersonal skills that enable you to build strong, lasting client relationships. You will also have a proactive, solutions-focused mindset and a genuine passion for developing others. What you'll get in return You'll benefit from a competitive salary and a comprehensive benefits package, alongside flexible and hybrid working options that support a healthy work-life balance. You'll have clear, structured opportunities for career progression and access to cutting-edge tools and resources to help you grow professionally. All of this is supported by a genuinely inclusive and collaborative culture that values your contribution and encourages fresh thinking and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
GLL is looking for Group Cycle Fitness Class Instructors to work at The Sovereign Centre , Eastbourne. If you have the passion, skills, and ambition to join us as a Group Cycle Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Group Cycle Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Group Cycle Fitness Class Instructors to join our team. The role of the Group Cycle Fitness Class Instructor will be a constant performance! The Group Cycle Fitness Class Instructor will be required to deliver both freestyle and performance-driven classes. Each ride delivered by the Group Cycle Fitness Class Instructor will be full of energy, passion, and fun. Adapting the classes to cater for those focused on results, the Group Cycle Fitness Class Instructor will deliver and inspire a strong ride to ensure goals are achieved. In a freestyle class, the Group Cycle Fitness Class Instructor will use musicality, energy, and engagement for a party atmosphere. Whichever class is being taught, the Group Cycle Fitness Class Instructor will be an awesome addition to any timetable. What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Group Cycle Qualification Exercise to Music Level 2 and/or Fitness Instructor Level 2. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 25, 2026
Full time
GLL is looking for Group Cycle Fitness Class Instructors to work at The Sovereign Centre , Eastbourne. If you have the passion, skills, and ambition to join us as a Group Cycle Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Group Cycle Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Group Cycle Fitness Class Instructors to join our team. The role of the Group Cycle Fitness Class Instructor will be a constant performance! The Group Cycle Fitness Class Instructor will be required to deliver both freestyle and performance-driven classes. Each ride delivered by the Group Cycle Fitness Class Instructor will be full of energy, passion, and fun. Adapting the classes to cater for those focused on results, the Group Cycle Fitness Class Instructor will deliver and inspire a strong ride to ensure goals are achieved. In a freestyle class, the Group Cycle Fitness Class Instructor will use musicality, energy, and engagement for a party atmosphere. Whichever class is being taught, the Group Cycle Fitness Class Instructor will be an awesome addition to any timetable. What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Group Cycle Qualification Exercise to Music Level 2 and/or Fitness Instructor Level 2. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Our client, a reputable franchise-approved car dealership in Cardiff, is seeking a highly motivated and experienced Used Car Sales Manager to lead their sales team towards achieving and exceeding set targets. This is a fantastic opportunity for a proven sales management professional looking to develop their career within a well-established dealership group across South West England and South Wales. Benefits: Competitive basic salary of 40,000 per annum with an uncapped earning potential exceeding 60,000 based on performance Company car provided 30 days holiday per year, with additional days off in lieu for bank holidays worked Full manufacturer-accredited training programmes Pension scheme Long-term career development opportunities within a prominent dealership group Duties as a Used Car Sales Manager: Leading, motivating, and developing a team of 4 Used Car Sales Executives and a Business Manager to meet and surpass sales targets Formulating and implementing sales strategies in collaboration with senior management to maximise profitability from vehicle sales, finance, insurance, and accessories Driving customer satisfaction and retention through delivering excellent service, a core focus of the Used Car Sales Manager position Overseeing stock control and forecourt operations to ensure vehicle presentation and availability are optimal Analyzing sales performance data to identify areas for improvement and adjusting team efforts accordingly Ensuring compliance with all company policies and industry regulations as part of the Used Car Sales Manager responsibilities Requirements: Proven management experience within a franchise-approved car dealership, ideally within a busy brand environment A strong background in used car sales management with a successful record of meeting or exceeding targets Extensive understanding of F&I processes and vehicle finance solutions Experience leading medium to large-sized dealership teams Excellent leadership skills, capable of leading by example Full UK driving licence with minimal points Ability to motivate, inspire, and communicate effectively with team members If you are a driven Used Car Sales Manager seeking a challenging role within a dynamic environment, this opportunity offers excellent earning potential and career progression Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 25, 2026
Full time
Our client, a reputable franchise-approved car dealership in Cardiff, is seeking a highly motivated and experienced Used Car Sales Manager to lead their sales team towards achieving and exceeding set targets. This is a fantastic opportunity for a proven sales management professional looking to develop their career within a well-established dealership group across South West England and South Wales. Benefits: Competitive basic salary of 40,000 per annum with an uncapped earning potential exceeding 60,000 based on performance Company car provided 30 days holiday per year, with additional days off in lieu for bank holidays worked Full manufacturer-accredited training programmes Pension scheme Long-term career development opportunities within a prominent dealership group Duties as a Used Car Sales Manager: Leading, motivating, and developing a team of 4 Used Car Sales Executives and a Business Manager to meet and surpass sales targets Formulating and implementing sales strategies in collaboration with senior management to maximise profitability from vehicle sales, finance, insurance, and accessories Driving customer satisfaction and retention through delivering excellent service, a core focus of the Used Car Sales Manager position Overseeing stock control and forecourt operations to ensure vehicle presentation and availability are optimal Analyzing sales performance data to identify areas for improvement and adjusting team efforts accordingly Ensuring compliance with all company policies and industry regulations as part of the Used Car Sales Manager responsibilities Requirements: Proven management experience within a franchise-approved car dealership, ideally within a busy brand environment A strong background in used car sales management with a successful record of meeting or exceeding targets Extensive understanding of F&I processes and vehicle finance solutions Experience leading medium to large-sized dealership teams Excellent leadership skills, capable of leading by example Full UK driving licence with minimal points Ability to motivate, inspire, and communicate effectively with team members If you are a driven Used Car Sales Manager seeking a challenging role within a dynamic environment, this opportunity offers excellent earning potential and career progression Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Human Resources Advisor Reports To - Head of HR Operations Department - Human Resources Location Newbury, Berkshire RG18 This is an office-based position; however, the successful applicant will also be required to travel to our franchised locations to support managers and attend meetings. Job Purpose The Human Resources Advisor will provide professional advice and guidance to managers and employees on employment and personnel matters, ensuring all HR processes and business practices remain compliant with current legislation and company procedures. The role will support the effective delivery of HR operations across the client s organisation, overseeing recruitment activity, supporting employee relations, and contributing to the development and implementation of HR policies and procedures. The successful candidate will work closely with the Head of HR Operations to provide comprehensive support on all people-related matters. Key Responsibilities Work closely with departments and line managers to support the correct implementation of HR policies and procedures. Promote equality, diversity, and inclusion throughout the organisation. Manage end-to-end recruitment processes, including: Writing and posting job advertisements Liaising with recruitment agencies and resourcing partners Reviewing applications and shortlisting candidates Coordinating and conducting interviews Supporting candidate selection and onboarding Source and evaluate recruitment platforms and develop effective recruitment methodologies to attract high-quality candidates. Ensure recruitment and onboarding processes comply with current legislation and company standards. Undertake DBS checks and manage associated systems and records. Liaise with payroll regarding new starters and employee changes to maintain accurate personnel records. Prepare and issue employment contracts and onboarding documentation. Coordinate induction programmes, probation reviews, annual performance reviews, and field reviews. Maintain accurate absence, holiday, and employee records. Keep training records updated in line with development requirements and review processes. Participate in TUPE processes in accordance with legislation and maintain accurate records of all related activities. Handle confidential and sensitive information professionally and appropriately. Provide general HR advice and support to employees and managers across the business. Knowledge, Skills and Experience Essential: Proven experience working within a Human Resources environment. Extensive recruitment experience and strong knowledge of recruitment best practices. Excellent organisational skills with the ability to manage detailed information accurately. Strong numeracy, literacy, and IT skills, including experience using HR databases and systems. Excellent interpersonal and communication skills with the ability to build effective working relationships at all levels. Good understanding of employment law and the ability to interpret and explain legislation clearly. Ability to compile, analyse, and present information and statistical data. Strong ability to prioritise workload and work proactively to support business needs. Experience handling sensitive and confidential matters with discretion. CIPD qualification or equivalent HR qualification. Experience working within a medium-sized business environment. Desirable: Knowledge and experience of TUPE regulations and processes. Person Specification The successful candidate will be professional, approachable, and highly organised, with the ability to work independently and collaboratively within a fast-paced environment. They will demonstrate strong attention to detail, sound judgement, and a proactive approach to supporting both employees and management across the organisation. Working Hours - The role is based on a 40-hour contract Monday to Friday 8.00am to 5pm with 30 minutes unpaid lunch break. Salary Upto 32k offered depending on experience
Jun 25, 2026
Full time
Human Resources Advisor Reports To - Head of HR Operations Department - Human Resources Location Newbury, Berkshire RG18 This is an office-based position; however, the successful applicant will also be required to travel to our franchised locations to support managers and attend meetings. Job Purpose The Human Resources Advisor will provide professional advice and guidance to managers and employees on employment and personnel matters, ensuring all HR processes and business practices remain compliant with current legislation and company procedures. The role will support the effective delivery of HR operations across the client s organisation, overseeing recruitment activity, supporting employee relations, and contributing to the development and implementation of HR policies and procedures. The successful candidate will work closely with the Head of HR Operations to provide comprehensive support on all people-related matters. Key Responsibilities Work closely with departments and line managers to support the correct implementation of HR policies and procedures. Promote equality, diversity, and inclusion throughout the organisation. Manage end-to-end recruitment processes, including: Writing and posting job advertisements Liaising with recruitment agencies and resourcing partners Reviewing applications and shortlisting candidates Coordinating and conducting interviews Supporting candidate selection and onboarding Source and evaluate recruitment platforms and develop effective recruitment methodologies to attract high-quality candidates. Ensure recruitment and onboarding processes comply with current legislation and company standards. Undertake DBS checks and manage associated systems and records. Liaise with payroll regarding new starters and employee changes to maintain accurate personnel records. Prepare and issue employment contracts and onboarding documentation. Coordinate induction programmes, probation reviews, annual performance reviews, and field reviews. Maintain accurate absence, holiday, and employee records. Keep training records updated in line with development requirements and review processes. Participate in TUPE processes in accordance with legislation and maintain accurate records of all related activities. Handle confidential and sensitive information professionally and appropriately. Provide general HR advice and support to employees and managers across the business. Knowledge, Skills and Experience Essential: Proven experience working within a Human Resources environment. Extensive recruitment experience and strong knowledge of recruitment best practices. Excellent organisational skills with the ability to manage detailed information accurately. Strong numeracy, literacy, and IT skills, including experience using HR databases and systems. Excellent interpersonal and communication skills with the ability to build effective working relationships at all levels. Good understanding of employment law and the ability to interpret and explain legislation clearly. Ability to compile, analyse, and present information and statistical data. Strong ability to prioritise workload and work proactively to support business needs. Experience handling sensitive and confidential matters with discretion. CIPD qualification or equivalent HR qualification. Experience working within a medium-sized business environment. Desirable: Knowledge and experience of TUPE regulations and processes. Person Specification The successful candidate will be professional, approachable, and highly organised, with the ability to work independently and collaboratively within a fast-paced environment. They will demonstrate strong attention to detail, sound judgement, and a proactive approach to supporting both employees and management across the organisation. Working Hours - The role is based on a 40-hour contract Monday to Friday 8.00am to 5pm with 30 minutes unpaid lunch break. Salary Upto 32k offered depending on experience
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 25, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Jun 25, 2026
Full time
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
