Ready to find the right role for you? Regional Partnership Manager Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week Location: North West & North Wales When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus Option to choose from a company car or car allowance 25 days of annual leave Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Responsible for a portfolio of client accounts situated around Manchester Your primary responsibility is to develop any new accounts added to your portfolio, support our Business Development team during mobilisation, retain existing accounts by creating opportunities and strategies, and enhance your portfolio accounts and wider business opportunities by working with regional resources. Take ownership of the business relationship with the customer, building relationships with senior-level customers & Veolia stakeholders. Complete internal contract review meetings at the internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations. Interaction with key stakeholders to manage and deliver business innovation, best practices and strategic value projects across all relevant customer accounts and portfolios. Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts. To work with account managers to produce individual Account Management Plans for each aspect of the client, giving full visibility of all account details to relevant personnel. To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including "top-to-top" senior management/sector leadership teams. Ensure debt levels are managed within each account's commercial terms and support with any invoice disputes. To develop sector-specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives. To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia. What we're looking for; Essential: Proven experience of driving and influencing senior-level stakeholders Exceptional analytical skills, identifying challenges and trends to provide long-term strategic insights. Ability to drive solutions from concept to delivery. Demonstrable influencing and negotiation skills. Previous waste experience and healthcare would be beneficial What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 30-06-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 16, 2026
Full time
Ready to find the right role for you? Regional Partnership Manager Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week Location: North West & North Wales When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus Option to choose from a company car or car allowance 25 days of annual leave Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Responsible for a portfolio of client accounts situated around Manchester Your primary responsibility is to develop any new accounts added to your portfolio, support our Business Development team during mobilisation, retain existing accounts by creating opportunities and strategies, and enhance your portfolio accounts and wider business opportunities by working with regional resources. Take ownership of the business relationship with the customer, building relationships with senior-level customers & Veolia stakeholders. Complete internal contract review meetings at the internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations. Interaction with key stakeholders to manage and deliver business innovation, best practices and strategic value projects across all relevant customer accounts and portfolios. Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts. To work with account managers to produce individual Account Management Plans for each aspect of the client, giving full visibility of all account details to relevant personnel. To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including "top-to-top" senior management/sector leadership teams. Ensure debt levels are managed within each account's commercial terms and support with any invoice disputes. To develop sector-specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives. To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia. What we're looking for; Essential: Proven experience of driving and influencing senior-level stakeholders Exceptional analytical skills, identifying challenges and trends to provide long-term strategic insights. Ability to drive solutions from concept to delivery. Demonstrable influencing and negotiation skills. Previous waste experience and healthcare would be beneficial What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 30-06-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock offices. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Competitive starting salary Development & Training Opportunities - Employer-supported AAT training following a probation period. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Jun 16, 2026
Full time
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock offices. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Competitive starting salary Development & Training Opportunities - Employer-supported AAT training following a probation period. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer s Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management• Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer s Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor • Proven experience in Project Management and/or Quantity Surveyor roles • Strong technical knowledge of cost management, contracts, and procurement • Confident communicator, comfortable leading meetings and negotiations • Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement • Able to manage multiple projects and priorities effectively • Professional qualification (RICS preferred), or working towards • Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Jun 16, 2026
Full time
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer s Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management• Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer s Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor • Proven experience in Project Management and/or Quantity Surveyor roles • Strong technical knowledge of cost management, contracts, and procurement • Confident communicator, comfortable leading meetings and negotiations • Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement • Able to manage multiple projects and priorities effectively • Professional qualification (RICS preferred), or working towards • Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Hays Construction and Property
Bournemouth, Dorset
Property Manager Office Based Mon-Fri 9am-6pm 30,000 - 35,000 DoE Your new company You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments and conversions following a comprehensive asset management plan. Responsibilities Managing the successful marketing of vacant flats Liaising with tenants on maintenance issues and organising timely repairs Liaising with tenants on ad hoc tenancy matters Responsibility for ensuring the timely payment of rents and collection of arrears Periodically serving notices and attending court proceedings if required Liaison with utility companies Dealing with deposit returns, disputes and potential deductions Arranging and overseeing maintenance works to include full refurbishments Carrying out regular property visits Organising estimates for repair or maintenance works on behalf of Landlords Arranging check-in and check-out inventories as needed Negotiating renewals and preparing the paperwork Checking and approving references Authorising contractors invoices Working with initiative and also part of a team What you'll need to succeed Have an ability to multitask and prioritise effectively Be adaptable and a good team player To have a strong work and service "ethic" Excellent written and communication skills Ability to work effectively in a busy environment as part of a team Strong organisational skills Meticulous attention to detail Happy to take the initiative, responsibility and ownership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 15, 2026
Full time
Property Manager Office Based Mon-Fri 9am-6pm 30,000 - 35,000 DoE Your new company You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments and conversions following a comprehensive asset management plan. Responsibilities Managing the successful marketing of vacant flats Liaising with tenants on maintenance issues and organising timely repairs Liaising with tenants on ad hoc tenancy matters Responsibility for ensuring the timely payment of rents and collection of arrears Periodically serving notices and attending court proceedings if required Liaison with utility companies Dealing with deposit returns, disputes and potential deductions Arranging and overseeing maintenance works to include full refurbishments Carrying out regular property visits Organising estimates for repair or maintenance works on behalf of Landlords Arranging check-in and check-out inventories as needed Negotiating renewals and preparing the paperwork Checking and approving references Authorising contractors invoices Working with initiative and also part of a team What you'll need to succeed Have an ability to multitask and prioritise effectively Be adaptable and a good team player To have a strong work and service "ethic" Excellent written and communication skills Ability to work effectively in a busy environment as part of a team Strong organisational skills Meticulous attention to detail Happy to take the initiative, responsibility and ownership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
REMOTE - Tax Disputes and Investigations Senior Manager I am currently partnering with a boutique tax disputes and investigations team looking for a Senior Manager to join their team due to a large amount of growth trajectory in recent years (organic growth). This is an independent tax firm working with individuals and businesses facing HMRC enquiries, providing high -quality and strategic advice across a range of tax matters. The Role and Experience Required: They are seeking a Senior Manager to join the disputes and investigations team. This is a senior, client-facing role suited to an individual who can independently manage complex cases from start to finish while supporting and developing junior team members. The role can be performed fully remotely in the UK, with occasional client or team meetings where required. Lead and manage complex HMRC tax investigations and disputes from inception through to resolution Handle a wide range of HMRC enquiries, including both civil and serious investigations Take primary responsibility for Code of Practice 9 (COP9) / Contractual Disclosure Facility (CDF) cases Prepare high-quality disclosure reports, including detailed analysis of irregularities and liabilities Act as the main point of contact for clients, providing clear, pragmatic, and commercially focused advice Liaise directly with HMRC Inspectors and negotiate settlements where appropriate Draft clear, concise, and technically accurate correspondence and reports Contribute to the firm's growth through client relationship development and delivering exceptional service Why join this team: Work with a highly specialised boutique firm on complex and high-value cases Fully remote and flexible working environment Opportunity to take ownership of cases and make a real impact Collaborative and supportive team culture
Jun 14, 2026
Full time
REMOTE - Tax Disputes and Investigations Senior Manager I am currently partnering with a boutique tax disputes and investigations team looking for a Senior Manager to join their team due to a large amount of growth trajectory in recent years (organic growth). This is an independent tax firm working with individuals and businesses facing HMRC enquiries, providing high -quality and strategic advice across a range of tax matters. The Role and Experience Required: They are seeking a Senior Manager to join the disputes and investigations team. This is a senior, client-facing role suited to an individual who can independently manage complex cases from start to finish while supporting and developing junior team members. The role can be performed fully remotely in the UK, with occasional client or team meetings where required. Lead and manage complex HMRC tax investigations and disputes from inception through to resolution Handle a wide range of HMRC enquiries, including both civil and serious investigations Take primary responsibility for Code of Practice 9 (COP9) / Contractual Disclosure Facility (CDF) cases Prepare high-quality disclosure reports, including detailed analysis of irregularities and liabilities Act as the main point of contact for clients, providing clear, pragmatic, and commercially focused advice Liaise directly with HMRC Inspectors and negotiate settlements where appropriate Draft clear, concise, and technically accurate correspondence and reports Contribute to the firm's growth through client relationship development and delivering exceptional service Why join this team: Work with a highly specialised boutique firm on complex and high-value cases Fully remote and flexible working environment Opportunity to take ownership of cases and make a real impact Collaborative and supportive team culture
Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Basingstoke, covering South of England When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Eligible for an annual performance bonus Option to choose from a company car or car allowance 25 days of annual leave Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Responsible for a portfolio of client accounts situated around the South Coast Your primary responsibility is to develop any new accounts added to your portfolio, support our Business Development team during mobilisation, retain existing accounts by creating opportunities and strategies, and enhance your portfolio accounts and wider business opportunities by working with regional resources. Take ownership of the business relationship with the customer, building relationships with senior-level customers & Veolia stakeholders. Complete internal contract review meetings at the internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations. Interaction with key stakeholders to manage and deliver business innovation, best practices and strategic value projects across all relevant customer accounts and portfolios. Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts. To work with account managers to produce individual Account Management Plans for each aspect of the client, giving full visibility of all account details to relevant personnel. To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including "top-to-top" senior management/sector leadership teams. Ensure debt levels are managed within each account's commercial terms and support with any invoice disputes. To develop sector-specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives. To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia. What we're looking for: Essential: Proven experience of driving and influencing senior-level stakeholders Exceptional analytical skills, identifying challenges and trends to provide long-term strategic insights. Ability to drive solutions from concept to delivery. Demonstrable influencing and negotiation skills. Previous waste experience and healthcare would be beneficial What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 13, 2026
Full time
Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Basingstoke, covering South of England When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Eligible for an annual performance bonus Option to choose from a company car or car allowance 25 days of annual leave Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Responsible for a portfolio of client accounts situated around the South Coast Your primary responsibility is to develop any new accounts added to your portfolio, support our Business Development team during mobilisation, retain existing accounts by creating opportunities and strategies, and enhance your portfolio accounts and wider business opportunities by working with regional resources. Take ownership of the business relationship with the customer, building relationships with senior-level customers & Veolia stakeholders. Complete internal contract review meetings at the internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations. Interaction with key stakeholders to manage and deliver business innovation, best practices and strategic value projects across all relevant customer accounts and portfolios. Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts. To work with account managers to produce individual Account Management Plans for each aspect of the client, giving full visibility of all account details to relevant personnel. To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including "top-to-top" senior management/sector leadership teams. Ensure debt levels are managed within each account's commercial terms and support with any invoice disputes. To develop sector-specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives. To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia. What we're looking for: Essential: Proven experience of driving and influencing senior-level stakeholders Exceptional analytical skills, identifying challenges and trends to provide long-term strategic insights. Ability to drive solutions from concept to delivery. Demonstrable influencing and negotiation skills. Previous waste experience and healthcare would be beneficial What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Group Tax Manager (6-Month Contract) Location: Luton (2 days working from home) Rate: 550 per day (Umbrella) Contract Length: 6 months What we're looking for We are seeking an experienced Group Tax Manager to join a UK-listed organisation on an initial 6-month contract. This is a senior role within the Group Tax function, supporting the delivery of corporate and international tax strategy while ensuring compliance across a complex, multi-jurisdictional environment. You will act as a key advisor to senior finance stakeholders, helping shape strategic decisions, manage tax risk, and optimise the Group's overall tax position, while maintaining strong governance and regulatory compliance. Day-to-day responsibilities Support and implement the Group's tax strategy in line with business objectives Lead on international tax planning, including cross-border transactions and structuring Provide commercially focused tax advice to senior stakeholders Oversee Group-wide corporation tax compliance and ensure timely, accurate filings Manage international tax obligations and coordinate with local advisors Handle HMRC and overseas tax authority audits, enquiries, and disputes Monitor global tax developments (including BEPS and Pillar Two) and assess impact Lead Group tax reporting under IFRS, including current and deferred tax provisions Support financial close, tax forecasting, and statutory reporting requirements Maintain and enhance tax governance, risk management, and control frameworks Support Board and Audit Committee reporting on tax matters Manage and develop a direct report Drive process improvements, systems enhancements, and tax transformation initiatives Required skills and experience Strong technical expertise in UK corporate tax, international tax, and IFRS (IAS 12) Experience in a UK-listed or large multinational environment Proven track record in tax compliance, reporting, and governance Experience dealing with HMRC, auditors, and international tax authorities Ability to influence and advise senior stakeholders Strong analytical skills and sound professional judgement Clear communicator able to simplify complex tax matters Ability to manage competing priorities in a fast-paced environment
Jun 12, 2026
Contractor
Group Tax Manager (6-Month Contract) Location: Luton (2 days working from home) Rate: 550 per day (Umbrella) Contract Length: 6 months What we're looking for We are seeking an experienced Group Tax Manager to join a UK-listed organisation on an initial 6-month contract. This is a senior role within the Group Tax function, supporting the delivery of corporate and international tax strategy while ensuring compliance across a complex, multi-jurisdictional environment. You will act as a key advisor to senior finance stakeholders, helping shape strategic decisions, manage tax risk, and optimise the Group's overall tax position, while maintaining strong governance and regulatory compliance. Day-to-day responsibilities Support and implement the Group's tax strategy in line with business objectives Lead on international tax planning, including cross-border transactions and structuring Provide commercially focused tax advice to senior stakeholders Oversee Group-wide corporation tax compliance and ensure timely, accurate filings Manage international tax obligations and coordinate with local advisors Handle HMRC and overseas tax authority audits, enquiries, and disputes Monitor global tax developments (including BEPS and Pillar Two) and assess impact Lead Group tax reporting under IFRS, including current and deferred tax provisions Support financial close, tax forecasting, and statutory reporting requirements Maintain and enhance tax governance, risk management, and control frameworks Support Board and Audit Committee reporting on tax matters Manage and develop a direct report Drive process improvements, systems enhancements, and tax transformation initiatives Required skills and experience Strong technical expertise in UK corporate tax, international tax, and IFRS (IAS 12) Experience in a UK-listed or large multinational environment Proven track record in tax compliance, reporting, and governance Experience dealing with HMRC, auditors, and international tax authorities Ability to influence and advise senior stakeholders Strong analytical skills and sound professional judgement Clear communicator able to simplify complex tax matters Ability to manage competing priorities in a fast-paced environment
An exciting opportunity has arisen within this leading, global manufacturer of machinery into the food and pharmacuetical industries for a Key Account Manager to join its growing team. THE ROLE In order to succeed in the role ideally you will based in the Hampshire/Surrey areas close to Basingstoke, Farnham, Farnborough, Guidlford, Aldershot etc. Your role is to develop and execute strategic account plans to achieve revenue and long term profitability targets. Other responsibilities include: Understand customer needs, challenges, and long term business goals to help influence innovation activities and ongoing continuous improvement focus. Analyse client data to identify trends, areas of improvement, problem machines or solutions and potential risks. Use insights to drive informed decision-making and enhance overall account management strategies. Monitor market and industry trends and competitor activity to identify new opportunities for account growth. Lead contract negotiations with key accounts, ensuring favourable terms for both parties. Address any disputes, escalations or challenges efficiently to maintain a positive client relationship. Work closely with sales, marketing, product development, engineering and service teams to deliver an exceptional client experience. Help to facilitate seamless communication between the client and relevant internal company departments. THE PERSON The ideal candidate for this role will have experience of managing high value accounts within a machine manufacturing environment or similar. Any experience of selling into the food and beverage (FMCG) or pharma industries would be a huge advantage. THE PACKAGE 65,000- 75,000 Basic Performance Bonus Car Pension Life Assurance Full Package
Jun 12, 2026
Full time
An exciting opportunity has arisen within this leading, global manufacturer of machinery into the food and pharmacuetical industries for a Key Account Manager to join its growing team. THE ROLE In order to succeed in the role ideally you will based in the Hampshire/Surrey areas close to Basingstoke, Farnham, Farnborough, Guidlford, Aldershot etc. Your role is to develop and execute strategic account plans to achieve revenue and long term profitability targets. Other responsibilities include: Understand customer needs, challenges, and long term business goals to help influence innovation activities and ongoing continuous improvement focus. Analyse client data to identify trends, areas of improvement, problem machines or solutions and potential risks. Use insights to drive informed decision-making and enhance overall account management strategies. Monitor market and industry trends and competitor activity to identify new opportunities for account growth. Lead contract negotiations with key accounts, ensuring favourable terms for both parties. Address any disputes, escalations or challenges efficiently to maintain a positive client relationship. Work closely with sales, marketing, product development, engineering and service teams to deliver an exceptional client experience. Help to facilitate seamless communication between the client and relevant internal company departments. THE PERSON The ideal candidate for this role will have experience of managing high value accounts within a machine manufacturing environment or similar. Any experience of selling into the food and beverage (FMCG) or pharma industries would be a huge advantage. THE PACKAGE 65,000- 75,000 Basic Performance Bonus Car Pension Life Assurance Full Package
Pensions Consultant - Make a Real Impact Do you have expert knowledge of pension regulations, practices and procedure, particularly within Local Authority schemes or other Public Sector pension schemes?Are you ready to shape policy, influence key decisions and make a genuine difference? This is your opportunity to join West Sussex County Council in a pivotal role where your expertise will help shape the future of the pension provision for thousands of employees across the Council and schools. The Opportunity As Pensions Consultant, you'll be the subject-matter expert across the County Council where you'll take ownership of pension policy, ensuring compliance, driving best practice, and supporting robust decision-making across the organisation. You will be a Pensions subject-matter expert across four major pension schemes. Local Government Pension Scheme (LGPS) Fire Pension Schemes NHS Pension Scheme Teachers' Pension Scheme About the Role This is a high-impact, specialist role within our HR Policy and Pensions Team. You will: Lead the development and review of pension-related employment policy and decisions. Provide expert advice on complex pension matters, including legislation, regulation and case law Ensure pension decisions, disputes and queries are handled compliantly and consistently Influence and guide senior stakeholders to make informed, risk-aware decisions Monitor national changes and best practice, ensuring WSCC remains compliant and forward-thinking Support projects with pension implications (e.g. TUPE, auto-enrolment, policy change) Build strong partnerships with HR, Payroll, schools and external stakeholders You will play a key role in ensuring the Council fulfils its responsibilities as an employer while delivering high-quality outcomes for scheme members. Candidates We're seeking a confident and knowledgeable pensions professional who can challenge, influence and deliver. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme Experience developing pension-related employment policy and practice Ability to provide timely, sound and accurate advice and guidance direct to managers. The confidence to constructively challenge and drive continuous improvement Excellent stakeholder management and relationship-building skills The ability to communicate complex technical information clearly and effectively Post Graduate Diploma in the Chartered Institute of Personnel and Development and/or Institute of Payroll and Pensions Management (IPPM) qualified or equivalent HR/Pension related qualification or depth of experience. Chartered Member of Chartered Institute of Personnel and Development, Institute of Payroll and Pensions Management or equivalent, and/or evidence of continuous professional development. Strong analytical skills with demonstrable experience of considering complex issues, including legislation and case law, in developing and implementing solutions to meet the needs of the organisation. Why Join West Sussex County Council At West Sussex County Council, their people are at the heart of everything they do. Committed to supporting your development and offering a rewarding and flexible working environment. Benefits A generous Local Government Pension Scheme 30 days annual leave (plus option to buy more) Flexible and hybrid working options - minimum 1 day per week on site - Chichester, West Sussex Excellent family-friendly policies Access to extensive learning, development, coaching and mentoring Employee discounts platform - save over 1,000 per year Health and wellbeing support, including Employee Assistance Programme Join West Sussex County Council and Make a Difference This is more than a technical role; it's a chance to influence policy, support the workforce, and ensure best practice across vital pension schemes that impact thousands of lives. If you're ready to take the next step in your pensions career and make a meaningful impact, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Please speak to either : Matthew Whitfield - / (phone number removed) Caroline Whicher - / (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Full time
Pensions Consultant - Make a Real Impact Do you have expert knowledge of pension regulations, practices and procedure, particularly within Local Authority schemes or other Public Sector pension schemes?Are you ready to shape policy, influence key decisions and make a genuine difference? This is your opportunity to join West Sussex County Council in a pivotal role where your expertise will help shape the future of the pension provision for thousands of employees across the Council and schools. The Opportunity As Pensions Consultant, you'll be the subject-matter expert across the County Council where you'll take ownership of pension policy, ensuring compliance, driving best practice, and supporting robust decision-making across the organisation. You will be a Pensions subject-matter expert across four major pension schemes. Local Government Pension Scheme (LGPS) Fire Pension Schemes NHS Pension Scheme Teachers' Pension Scheme About the Role This is a high-impact, specialist role within our HR Policy and Pensions Team. You will: Lead the development and review of pension-related employment policy and decisions. Provide expert advice on complex pension matters, including legislation, regulation and case law Ensure pension decisions, disputes and queries are handled compliantly and consistently Influence and guide senior stakeholders to make informed, risk-aware decisions Monitor national changes and best practice, ensuring WSCC remains compliant and forward-thinking Support projects with pension implications (e.g. TUPE, auto-enrolment, policy change) Build strong partnerships with HR, Payroll, schools and external stakeholders You will play a key role in ensuring the Council fulfils its responsibilities as an employer while delivering high-quality outcomes for scheme members. Candidates We're seeking a confident and knowledgeable pensions professional who can challenge, influence and deliver. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme Experience developing pension-related employment policy and practice Ability to provide timely, sound and accurate advice and guidance direct to managers. The confidence to constructively challenge and drive continuous improvement Excellent stakeholder management and relationship-building skills The ability to communicate complex technical information clearly and effectively Post Graduate Diploma in the Chartered Institute of Personnel and Development and/or Institute of Payroll and Pensions Management (IPPM) qualified or equivalent HR/Pension related qualification or depth of experience. Chartered Member of Chartered Institute of Personnel and Development, Institute of Payroll and Pensions Management or equivalent, and/or evidence of continuous professional development. Strong analytical skills with demonstrable experience of considering complex issues, including legislation and case law, in developing and implementing solutions to meet the needs of the organisation. Why Join West Sussex County Council At West Sussex County Council, their people are at the heart of everything they do. Committed to supporting your development and offering a rewarding and flexible working environment. Benefits A generous Local Government Pension Scheme 30 days annual leave (plus option to buy more) Flexible and hybrid working options - minimum 1 day per week on site - Chichester, West Sussex Excellent family-friendly policies Access to extensive learning, development, coaching and mentoring Employee discounts platform - save over 1,000 per year Health and wellbeing support, including Employee Assistance Programme Join West Sussex County Council and Make a Difference This is more than a technical role; it's a chance to influence policy, support the workforce, and ensure best practice across vital pension schemes that impact thousands of lives. If you're ready to take the next step in your pensions career and make a meaningful impact, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Please speak to either : Matthew Whitfield - / (phone number removed) Caroline Whicher - / (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 11, 2026
Full time
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Quest Search and Selection Ltd
Cardiff, South Glamorgan
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 11, 2026
Full time
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Group Tax Manager (6-Month Contract) Location: Luton (2 days working from home) Rate: £550 per day (Umbrella) Contract Length: 6 months What we're looking for We are seeking an experienced Group Tax Manager to join a UK-listed organisation on an initial 6-month contract. This is a senior role within the Group Tax function, supporting the delivery of corporate and international tax strategy while ensuring compliance across a complex, multi-jurisdictional environment. You will act as a key advisor to senior finance stakeholders, helping shape strategic decisions, manage tax risk, and optimise the Group's overall tax position, while maintaining strong governance and regulatory compliance. Day-to-day responsibilities Support and implement the Group's tax strategy in line with business objectives Lead on international tax planning, including cross-border transactions and structuring Provide commercially focused tax advice to senior stakeholders Oversee Group-wide corporation tax compliance and ensure timely, accurate filings Manage international tax obligations and coordinate with local advisors Handle HMRC and overseas tax authority audits, enquiries, and disputes Monitor global tax developments (including BEPS and Pillar Two) and assess impact Lead Group tax reporting under IFRS, including current and deferred tax provisions Support financial close, tax forecasting, and statutory reporting requirements Maintain and enhance tax governance, risk management, and control frameworks Support Board and Audit Committee reporting on tax matters Manage and develop a direct report Drive process improvements, systems enhancements, and tax transformation initiatives Required skills and experience Strong technical expertise in UK corporate tax, international tax, and IFRS (IAS 12) Experience in a UK-listed or large multinational environment Proven track record in tax compliance, reporting, and governance Experience dealing with HMRC, auditors, and international tax authorities Ability to influence and advise senior stakeholders Strong analytical skills and sound professional judgement Clear communicator able to simplify complex tax matters Ability to manage competing priorities in a fast-paced environment
Jun 11, 2026
Contractor
Group Tax Manager (6-Month Contract) Location: Luton (2 days working from home) Rate: £550 per day (Umbrella) Contract Length: 6 months What we're looking for We are seeking an experienced Group Tax Manager to join a UK-listed organisation on an initial 6-month contract. This is a senior role within the Group Tax function, supporting the delivery of corporate and international tax strategy while ensuring compliance across a complex, multi-jurisdictional environment. You will act as a key advisor to senior finance stakeholders, helping shape strategic decisions, manage tax risk, and optimise the Group's overall tax position, while maintaining strong governance and regulatory compliance. Day-to-day responsibilities Support and implement the Group's tax strategy in line with business objectives Lead on international tax planning, including cross-border transactions and structuring Provide commercially focused tax advice to senior stakeholders Oversee Group-wide corporation tax compliance and ensure timely, accurate filings Manage international tax obligations and coordinate with local advisors Handle HMRC and overseas tax authority audits, enquiries, and disputes Monitor global tax developments (including BEPS and Pillar Two) and assess impact Lead Group tax reporting under IFRS, including current and deferred tax provisions Support financial close, tax forecasting, and statutory reporting requirements Maintain and enhance tax governance, risk management, and control frameworks Support Board and Audit Committee reporting on tax matters Manage and develop a direct report Drive process improvements, systems enhancements, and tax transformation initiatives Required skills and experience Strong technical expertise in UK corporate tax, international tax, and IFRS (IAS 12) Experience in a UK-listed or large multinational environment Proven track record in tax compliance, reporting, and governance Experience dealing with HMRC, auditors, and international tax authorities Ability to influence and advise senior stakeholders Strong analytical skills and sound professional judgement Clear communicator able to simplify complex tax matters Ability to manage competing priorities in a fast-paced environment
Senior Commercial Manager- London - Hybrid Competitive + Car + Bonus Energy Sector Client Details Our client is a growing UK-based energy infrastructure business,. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description We're looking for an experienced Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region. This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand and take contract and how it works and how output is. Need someone who can interpret contract so need someone who has enough experience to understand contracts and interpret the risk and what that means for them commercially What You'll Be Doing Commercial Contract Ownership Take full ownership of a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, underperformance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary range plus car allowance + bonus Full benefits package included to support your well-being. Opportunity to work in the thriving energy and natural resources sector. Collaborative and professional work environment in London. Chance to contribute to impactful projects and develop your career further. If you are ready to take the next step in your career as a Commercial Manager, apply now to join this exciting opportunity in London
Jun 11, 2026
Full time
Senior Commercial Manager- London - Hybrid Competitive + Car + Bonus Energy Sector Client Details Our client is a growing UK-based energy infrastructure business,. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description We're looking for an experienced Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region. This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand and take contract and how it works and how output is. Need someone who can interpret contract so need someone who has enough experience to understand contracts and interpret the risk and what that means for them commercially What You'll Be Doing Commercial Contract Ownership Take full ownership of a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, underperformance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary range plus car allowance + bonus Full benefits package included to support your well-being. Opportunity to work in the thriving energy and natural resources sector. Collaborative and professional work environment in London. Chance to contribute to impactful projects and develop your career further. If you are ready to take the next step in your career as a Commercial Manager, apply now to join this exciting opportunity in London
Your new company This is your opportunity to join West Sussex County Council in a pivotal role where your expertise will help shape the future of our pension provision for thousands of employees across the Council and schools. Do you have expert knowledge of pension regulations, practices and procedure, particularly within Local Authority schemes or Public Sector? Are you ready to shape policy, influence key decisions and make a genuine difference? Your new role As their Pensions Consultant, you'll be the subject-matter expert across the County Council where you'll take ownership of pension policy, ensuring compliance, driving best practice, and supporting robust decision-making across the organisation. You will be a Pensions subject-matter expert across four major pension schemes. Local Government Pension Scheme (LGPS) Fire Pension Schemes NHS Pension Scheme Teachers' Pension Scheme About the Role This is a high-impact, specialist role within the HR Policy and Pensions Team. You will: Lead the development and review of pension-related employment policy and decisions Provide expert advice on complex pension matters, including legislation, regulation and case law Ensure pension decisions, disputes and queries are handled compliantly and consistently Influence and guide senior stakeholders to make informed, risk-aware decisions Monitor national changes and best practice, ensuring WSCC remains compliant and forward-thinking Support projects with pension implications (e.g. TUPE, auto-enrolment, policy change) Build strong partnerships with HR, Payroll, schools and external stakeholders You will play a key role in ensuring the Council fulfils its responsibilities as an employer while delivering high-quality outcomes for scheme members What you'll need to succeed We're seeking a confident and knowledgeable pensions professional who can challenge, influence and deliver. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme Experience developing pension-related employment policy and practice Ability to provide timely, sound and accurate advice and guidance direct to managers. The confidence to constructively challenge and drive continuous improvement Excellent stakeholder management and relationship-building skills The ability to communicate complex technical information clearly and effectively Post Graduate Diploma in the Chartered Institute of Personnel and Development and/or Institute of Payroll and Pensions Management (IPPM) qualified or equivalent HR/Pension related qualification or depth of experience. Chartered Member of Chartered Institute of Personnel and Development, Institute of Payroll and Pensions Management or equivalent, and/or evidence of continuous professional development. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of the schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme. Strong analytical skills with demonstrable experience of considering complex issues, including legislation and case law, in developing and implementing solutions to meet the needs of the organisation. What you'll get in return At West Sussex County Council, our people are at the heart of everything we do. We're committed to supporting your development and offering a rewarding and flexible working environment. A generous Local Government Pension Scheme 30 days annual leave (plus option to buy more) Flexible and hybrid working options Excellent family-friendly policies Access to extensive learning, development, coaching and mentoring Employee discounts platform - save over 1,000 per year Health and wellbeing support, including Employee Assistance Programme Join West Sussex County Council and Make a Differen ce This is more than a technical role; it's a chance to influence policy, support the workforce, and ensure best practice across vital pension schemes that impact thousands of lives. If you're ready to take the next step in your pensions career and make a meaningful impact, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 11, 2026
Full time
Your new company This is your opportunity to join West Sussex County Council in a pivotal role where your expertise will help shape the future of our pension provision for thousands of employees across the Council and schools. Do you have expert knowledge of pension regulations, practices and procedure, particularly within Local Authority schemes or Public Sector? Are you ready to shape policy, influence key decisions and make a genuine difference? Your new role As their Pensions Consultant, you'll be the subject-matter expert across the County Council where you'll take ownership of pension policy, ensuring compliance, driving best practice, and supporting robust decision-making across the organisation. You will be a Pensions subject-matter expert across four major pension schemes. Local Government Pension Scheme (LGPS) Fire Pension Schemes NHS Pension Scheme Teachers' Pension Scheme About the Role This is a high-impact, specialist role within the HR Policy and Pensions Team. You will: Lead the development and review of pension-related employment policy and decisions Provide expert advice on complex pension matters, including legislation, regulation and case law Ensure pension decisions, disputes and queries are handled compliantly and consistently Influence and guide senior stakeholders to make informed, risk-aware decisions Monitor national changes and best practice, ensuring WSCC remains compliant and forward-thinking Support projects with pension implications (e.g. TUPE, auto-enrolment, policy change) Build strong partnerships with HR, Payroll, schools and external stakeholders You will play a key role in ensuring the Council fulfils its responsibilities as an employer while delivering high-quality outcomes for scheme members What you'll need to succeed We're seeking a confident and knowledgeable pensions professional who can challenge, influence and deliver. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme Experience developing pension-related employment policy and practice Ability to provide timely, sound and accurate advice and guidance direct to managers. The confidence to constructively challenge and drive continuous improvement Excellent stakeholder management and relationship-building skills The ability to communicate complex technical information clearly and effectively Post Graduate Diploma in the Chartered Institute of Personnel and Development and/or Institute of Payroll and Pensions Management (IPPM) qualified or equivalent HR/Pension related qualification or depth of experience. Chartered Member of Chartered Institute of Personnel and Development, Institute of Payroll and Pensions Management or equivalent, and/or evidence of continuous professional development. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of the schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme. Strong analytical skills with demonstrable experience of considering complex issues, including legislation and case law, in developing and implementing solutions to meet the needs of the organisation. What you'll get in return At West Sussex County Council, our people are at the heart of everything we do. We're committed to supporting your development and offering a rewarding and flexible working environment. A generous Local Government Pension Scheme 30 days annual leave (plus option to buy more) Flexible and hybrid working options Excellent family-friendly policies Access to extensive learning, development, coaching and mentoring Employee discounts platform - save over 1,000 per year Health and wellbeing support, including Employee Assistance Programme Join West Sussex County Council and Make a Differen ce This is more than a technical role; it's a chance to influence policy, support the workforce, and ensure best practice across vital pension schemes that impact thousands of lives. If you're ready to take the next step in your pensions career and make a meaningful impact, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Commercial Manager - Contracts Manager Newcastle- Hybrid- Energy Sector Client Details Our client is a growing UK-based energy infrastructure business, delivering low-carbon heating and cooling solutions across residential and commercial developments. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description We're looking for an experienced Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region. This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand and take contract and how it works and how output is. Need someone who can interpret contract so need someone who has enough experience to understand contracts and interpret the risk and what that means for them commercially What You'll Be Doing Commercial Contract Ownership Take full ownership of a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, underperformance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary ranging from 65,000 to 70,000 + Car + Bonus per annum. Comprehensive full benefits package. Opportunity to work in a leading organisation within the energy and natural resources industry. Engaging and supportive work environment in London. If you are ready to take on this challenging and rewarding role as a Commercial Manager (North), apply today to join a thriving team.
Jun 11, 2026
Full time
Commercial Manager - Contracts Manager Newcastle- Hybrid- Energy Sector Client Details Our client is a growing UK-based energy infrastructure business, delivering low-carbon heating and cooling solutions across residential and commercial developments. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description We're looking for an experienced Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region. This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand and take contract and how it works and how output is. Need someone who can interpret contract so need someone who has enough experience to understand contracts and interpret the risk and what that means for them commercially What You'll Be Doing Commercial Contract Ownership Take full ownership of a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, underperformance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary ranging from 65,000 to 70,000 + Car + Bonus per annum. Comprehensive full benefits package. Opportunity to work in a leading organisation within the energy and natural resources industry. Engaging and supportive work environment in London. If you are ready to take on this challenging and rewarding role as a Commercial Manager (North), apply today to join a thriving team.
Senior Commercial Manager - Rail Infrastructure (London / Hybrid) 80,000 - 90,000 + Car Allowance ( 6,500) + generous pension + 25 days annual leave A leading infrastructure consultancy and principal contractor is seeking an experienced Senior Commercial Manager to join its growing Rail Systems business in London. This is a senior leadership opportunity overseeing a portfolio of major rail infrastructure contracts delivered through frameworks, alliances and collaborative delivery models, with project values typically ranging from 15m- 100m+ . Based from a modern, state-of-the-art London office , with flexible hybrid working arrangements, the role offers the opportunity to work on some of the UK's most significant rail investment programmes. The Role You will: Lead commercial performance across a portfolio of complex infrastructure projects. Act as the primary commercial interface with clients and key stakeholders. Provide commercial leadership within a senior management team, supporting governance and strategic decision-making. Manage NEC4 contracts, change control, contract administration and commercial compliance. Support the management and resolution of claims, disputes and contractual issues. Oversee subcontractor and supplier commercial management. Present commercial positions, risks and approvals to senior leadership and governance boards. Review, negotiate and administer main contracts and subcontracts. Identify, manage and mitigate commercial risks. Lead commercial governance processes and approvals. Develop, mentor and manage commercial professionals across the portfolio. Support tendering, business development and growth initiatives. Candidate Profile The successful candidate will have: Significant commercial management experience within rail, infrastructure, transportation or major engineering projects. Strong NEC contract expertise. Experience managing large-scale project portfolios and complex commercial environments. A proven track record of leading commercial teams and driving project and business performance. Strong stakeholder management, negotiation and governance skills. This opportunity is best suited to candidates with hands-on contractor, principal contractor, consultancy delivery or programme delivery-side experience. Applicants whose background is predominantly client-side, sponsor-side or assurance-focused may find the transition challenging, as the role requires direct ownership of commercial delivery, contractual risk, change management and project performance. For a confidential discussion, please get in touch. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jun 10, 2026
Full time
Senior Commercial Manager - Rail Infrastructure (London / Hybrid) 80,000 - 90,000 + Car Allowance ( 6,500) + generous pension + 25 days annual leave A leading infrastructure consultancy and principal contractor is seeking an experienced Senior Commercial Manager to join its growing Rail Systems business in London. This is a senior leadership opportunity overseeing a portfolio of major rail infrastructure contracts delivered through frameworks, alliances and collaborative delivery models, with project values typically ranging from 15m- 100m+ . Based from a modern, state-of-the-art London office , with flexible hybrid working arrangements, the role offers the opportunity to work on some of the UK's most significant rail investment programmes. The Role You will: Lead commercial performance across a portfolio of complex infrastructure projects. Act as the primary commercial interface with clients and key stakeholders. Provide commercial leadership within a senior management team, supporting governance and strategic decision-making. Manage NEC4 contracts, change control, contract administration and commercial compliance. Support the management and resolution of claims, disputes and contractual issues. Oversee subcontractor and supplier commercial management. Present commercial positions, risks and approvals to senior leadership and governance boards. Review, negotiate and administer main contracts and subcontracts. Identify, manage and mitigate commercial risks. Lead commercial governance processes and approvals. Develop, mentor and manage commercial professionals across the portfolio. Support tendering, business development and growth initiatives. Candidate Profile The successful candidate will have: Significant commercial management experience within rail, infrastructure, transportation or major engineering projects. Strong NEC contract expertise. Experience managing large-scale project portfolios and complex commercial environments. A proven track record of leading commercial teams and driving project and business performance. Strong stakeholder management, negotiation and governance skills. This opportunity is best suited to candidates with hands-on contractor, principal contractor, consultancy delivery or programme delivery-side experience. Applicants whose background is predominantly client-side, sponsor-side or assurance-focused may find the transition challenging, as the role requires direct ownership of commercial delivery, contractual risk, change management and project performance. For a confidential discussion, please get in touch. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Regional Commercial Manager Location: Northwest based with travel across the North & Northern Ireland Salary: 60,000 - 65,000 + car allowance Contract type: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm About the role We are looking for a Regional Commercial Manager to lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximised. The role involves overseeing contract performance, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Responsibilities Commercial Management Oversee the financial performance of key regional contracts, supporting operational teams to achieve budget and profitability targets. Manage contract variations, renewals, and compliance with agreed commercial terms. Lead the valuation, invoicing, and billing processes to ensure accurate and timely revenue recovery. Participate in monthly performance reviews with operational teams, identifying areas for improvement. Proactively identify and manage commercial risks and opportunities to maximise contract performance. Tendering & Business Development Support the preparation and submission of competitive tenders and proposals for new business opportunities. Manage the scoping, estimating, and quotation process for reactive and additional works. Ensure pricing strategies remain commercially competitive while delivering targeted profit margins. Collaborate with the central bid team to provide accurate regional data, costings, and operational insights. Client Relationship Management Act as the primary commercial point of contact for key regional clients. Negotiate contract terms and resolve commercial issues and disputes effectively. Build and maintain strong client relationships to enhance customer satisfaction, retention, and long-term growth. Financial Control & Risk Management Support operational teams with budgeting, forecasting, and financial planning activities. Monitor and mitigate commercial risks, including contractual liabilities, payment issues, and financial exposure. Ensure compliance with company policies, industry regulations, and health and safety requirements. Leadership & Collaboration Work closely with the Regional Managing Director and Operational Directors to align commercial objectives with service delivery. Provide guidance, coaching, and training to operational teams to improve commercial awareness and contract management capability. Contribute to regional strategic planning, business growth initiatives, and continuous improvement programmes. Requirements Minimum 3 years' experience in a commercial management role within landscaping, grounds maintenance, facilities management, construction, or a similar service-based industry. Proven experience managing contracts and delivering commercial performance across multiple sites. Strong understanding of contract management, tendering, pricing, and commercial negotiations. Experience in budgeting, forecasting, cost control, and margin improvement. Ability to build and maintain strong client relationships and manage stakeholder expectations. Experience preparing tenders, quotations, and estimates for reactive and planned works. Proficient in Microsoft Office, particularly Excel, with experience using estimating models or software. Excellent communication, analytical, and leadership skills. Full UK driving licence. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to creating a diverse and inclusive culture where everyone can thrive. We're proud to have been recognised as Employer of the Year and Sustainable Company of the Year at this year's Landscaper Awards, reflecting our commitment to supporting our people while delivering a more sustainable future. What they offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: Up to 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Health Care Cash Plan: Private health and insurance cover opt in. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 10, 2026
Full time
Regional Commercial Manager Location: Northwest based with travel across the North & Northern Ireland Salary: 60,000 - 65,000 + car allowance Contract type: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm About the role We are looking for a Regional Commercial Manager to lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximised. The role involves overseeing contract performance, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Responsibilities Commercial Management Oversee the financial performance of key regional contracts, supporting operational teams to achieve budget and profitability targets. Manage contract variations, renewals, and compliance with agreed commercial terms. Lead the valuation, invoicing, and billing processes to ensure accurate and timely revenue recovery. Participate in monthly performance reviews with operational teams, identifying areas for improvement. Proactively identify and manage commercial risks and opportunities to maximise contract performance. Tendering & Business Development Support the preparation and submission of competitive tenders and proposals for new business opportunities. Manage the scoping, estimating, and quotation process for reactive and additional works. Ensure pricing strategies remain commercially competitive while delivering targeted profit margins. Collaborate with the central bid team to provide accurate regional data, costings, and operational insights. Client Relationship Management Act as the primary commercial point of contact for key regional clients. Negotiate contract terms and resolve commercial issues and disputes effectively. Build and maintain strong client relationships to enhance customer satisfaction, retention, and long-term growth. Financial Control & Risk Management Support operational teams with budgeting, forecasting, and financial planning activities. Monitor and mitigate commercial risks, including contractual liabilities, payment issues, and financial exposure. Ensure compliance with company policies, industry regulations, and health and safety requirements. Leadership & Collaboration Work closely with the Regional Managing Director and Operational Directors to align commercial objectives with service delivery. Provide guidance, coaching, and training to operational teams to improve commercial awareness and contract management capability. Contribute to regional strategic planning, business growth initiatives, and continuous improvement programmes. Requirements Minimum 3 years' experience in a commercial management role within landscaping, grounds maintenance, facilities management, construction, or a similar service-based industry. Proven experience managing contracts and delivering commercial performance across multiple sites. Strong understanding of contract management, tendering, pricing, and commercial negotiations. Experience in budgeting, forecasting, cost control, and margin improvement. Ability to build and maintain strong client relationships and manage stakeholder expectations. Experience preparing tenders, quotations, and estimates for reactive and planned works. Proficient in Microsoft Office, particularly Excel, with experience using estimating models or software. Excellent communication, analytical, and leadership skills. Full UK driving licence. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to creating a diverse and inclusive culture where everyone can thrive. We're proud to have been recognised as Employer of the Year and Sustainable Company of the Year at this year's Landscaper Awards, reflecting our commitment to supporting our people while delivering a more sustainable future. What they offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: Up to 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Health Care Cash Plan: Private health and insurance cover opt in. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 08, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 07, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
