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The starting salary for this role is 12.71 per hour and is for aon a 3 hour working week (10am to 1pm on Saturdays). We are looking for an enthusiastic and self-motivated Weekend Library Assistant to join our dedicated team. You will be based at Merstham Library, you will also be required to work at Redhill and Reigate Libraries. Libraries are spaces for social interaction, learning, cultural experiences and act as an economic enabler, providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey Libraries hold a unique place in our communities. They provide universal access through a programme of reading, learning digital, health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful. About the Role There is something for everyone at Surrey's libraries and the same day never happens twice. The library is many different things to many different people. Curious readers come looking for their next adventure, students meet to revise for their exams families gather for Storytime and Rhymetime, special interest groups share their passions and older people access resources and secure their bus pass. Weekend Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of the library service. They are busy, lively places to work, requiring flexibility, creativity, and initiative. This could mean helping someone with a reading recommendation, thinking up new themes for book displays, planning events or assisting people with information and virtual services. Maintaining, presenting, and processing book stock is also a major part of the role. The role may include leading craft events, Rhymetime and Storytime sessions, and assisting with other activities directed at both children and adults. From time to time there will be a need for lone working or single staffing at this and other libraries in the area. Your Application In order to be considered for shortlisting, your application will clearly evidence the following criteria: Proven experience in providing or receiving excellent customer service. Evidence of observing or contributing to a community service that made a positive impact. Creative ideas for attracting more people to our libraries, aligned with the Surrey Framework. To apply, we request that you submit a CV and you will be asked the following 4 questions. Please highlight your strengths and any transferable skills or experience: What has motivated you to apply for the Surrey Library Service? (150 words) Can you please provide an example when you either provided, or received, excellent customer service? (150 words) Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words) Can you name 3 things you would do to attract more people to our libraries and what skills you have to help with this? (150 words) If shortlisted for interview, you will be sent interview questions in advance and you will be asked to read a short story. The job advert closes at 23:59 on Saturday 30/05/2026 with interviews planned for Thursday 11/06/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.

Customer Service Administrator Stockton Based - Fully Office Based Salary: £28000 - £30,000 Job Type: Permanent, Full-Time Elevation Recruitment Group are delighted to be working with a growing and forward-thinking business as they look to appoint a Customer Service Administrator to join their dynamic team. This is a fantastic opportunity for a customer-focused and commercially minded individual who enjoys building relationships and delivering excellent service, while contributing to business growth. The Role As a Customer Service Administrator, you will play a key role in supporting both customer satisfaction and sales performance. Acting as a central point of contact, you'll manage enquiries, process orders and proactively identify sales opportunities. Key responsibilities will include: Delivering exceptional customer service via phone, email and online channels Managing customer enquiries from initial contact through to resolution Processing orders accurately and efficiently Building strong, long-term relationships with customers Identifying opportunities to upsell and cross-sell products or services Supporting the wider sales team to achieve targets and objectives Maintaining accurate records on internal systems Working collaboratively across departments to ensure seamless service delivery The Candidate We're keen to speak with individuals who are passionate about customer experience and have a proactive approach to sales. You will ideally have: Previous experience in a customer service or sales support role Strong communication and interpersonal skills A confident and professional telephone manner A sales-oriented mindset with the ability to spot opportunities Excellent organisational skills and attention to detail The ability to work both independently and as part of a team Strong IT skills and experience using CRM systems (desirable) What's On Offer Salary of £30,000 Permanent, secure role with a well-established business Supportive team environment Opportunities for development and progression Modern working environment If you're looking for a varied role where you can combine customer service expertise with sales skills, we'd love to hear from you. Apply today or contact Elevation Recruitment Group for a confidential discussion.

Job Title: Customer Service Executive Location: Yeovil, Somerset Salary: Up to £28,000 PA DOE Hours: Monday - Friday, 9:00am - 5:00pm If you're passionate about delivering great customer service and building positive relationships, this could be the perfect next step for you. We're excited to offer an opportunity for a Customer Service Executive to join a welcoming and growing business in Yeovil. Whether you already have experience in a customer-focused role or you're eager to take your first step into an office environment and apply your natural people skills, this role offers a fantastic platform to grow. You'll be supported every step of the way as you develop your skills, gain confidence, and build a rewarding career in a professional setting. Working within a friendly and collaborative environment, you'll play a key role in ensuring a smooth and efficient experience for customers while helping to continuously improve service delivery. The Role As a Customer Service Executive, you will be responsible for the day-to-day management of customer accounts, ensuring a high level of service is delivered at all times. Your responsibilities will include: Providing guidance to customers on ordering procedures and account management Managing a wide range of queries including delivery issues, claims, invoice queries and account updates Processing orders, renewals and cancellations accurately and within agreed timeframes Building strong relationships with both customers and suppliers to support effective service delivery Delivering a proactive, high-quality service to a portfolio of customers, ensuring excellent levels of satisfaction Maintaining accurate system records and ensuring all updates are completed promptly Producing reports and attending review meetings where required Working closely with internal teams to support overall service delivery Identifying opportunities to improve efficiency and streamline processes Prioritising workload effectively to meet deadlines and business needs The Candidate We're looking for an organised and customer-focused individual who enjoys building relationships and delivering a high standard of service. You will have: Previous experience within a customer service or client-facing role Excellent communication skills, both written and verbal Strong organisational and time management skills A proactive and solutions focused approach Good IT skills, including Microsoft Office A positive, team-oriented attitude How to Apply If this opportunity sounds of interest, please apply online or contact the team at or call Vicky for more information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Telesales & Customer Service AdvisorReports to: Office ManagerDepot: LWC Manchester Overview To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties• To ensure high standards of customer services, taking and inputting orders efficiently and accurately. • Have the ability to convert Incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through pro-active customer service. • To promote the sale of LWC Drinks own brand products.• To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs. • Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and up sell specific drives.• Understanding the need to target specific Customers with products that are relevant to them.• Be responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc. • Plan calls and target GAP's in supply using relevant systems.Knowledge and Experience:• Excellent Customer Service Skills.• Use of Microsoft Excel for spreadsheets and records.• Ability to use the trinity system.• Good teamwork skills.• Good communication and relationship building skills.• Good product knowledge.Additional Information:Monday - Friday ( 9am-5pm )3 weekends a monthLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Job Description: Job Title: Customer Support Specialist (Temporary) Working Hours: Monday Friday, Full Time Pay Rate: £15.90 per hour Location: Burgess Hill FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team. Experience and Qualifications: Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction. Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met. Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges. Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services. Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules, and returns. Ensure prompt and accurate order processing by closely coordinating with materials management and shipping teams to meet delivery deadlines. Maintain consistent communication with customers regarding order status, manage changes, and provide timely updates on delivery expectations. Oversee the returns process and address customer complaints, aiming for swift resolution and high satisfaction. Work collaboratively with internal departments to streamline workflows and elevate the overall customer experience. Accurately document all customer interactions and transactions within the system for traceability and reporting. Experience and Qualifications Experience in customer service, ideally within the aviation industry or wholesale sector. Strong practical English language skills, both written and spoken. Familiarity with SAP systems (ideally SAP HANA) or other ERP platforms is a plus. Strong proficiency in Microsoft Office applications, especially Excel. Exceptional organisational skills and a keen eye for detail. Why Join Us? Working with First Recruitment Services offers you an incredible chance to gain experience across various industries while enjoying flexibility and great perks: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK s largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling Due to the urgency of the role apply now for consideration. Wild Recruitment Ltd T/A First Recruitment Services are acting as an employment business in relation to this assignment

Finance & Administration Officer £29,064 - £31,537 per annum, Burgess Hill, Monday to Friday 37 hours per week, Permanent, 23 days holiday + bank holidays, Local Government Pension Scheme, additional benefits The Role An opportunity has arisen for a Finance & Administration Officer to join a well-established organisation within a finance and corporate services function. Reporting to the Head of Finance & Corporate Services, this is a blended role with a strong focus on finance (approximately 80%) alongside administrative support (approximately 20%) for the wider corporate services function. The Finance & Administration Officer will play a key role in ensuring financial processes are accurate, compliant and efficient, while also supporting the smooth day-to-day running of the office environment. Processing and maintaining sales ledger, purchase ledger and cash book transactions Raising and managing purchase orders and invoices using accounting systems Supporting payroll processing including starters, leavers, changes and statutory deductions Assisting with month-end and year-end financial processes Supporting budget monitoring, audits and financial compliance activities Liaising with suppliers, internal teams and external organisations on finance and payroll matters Maintaining accurate financial records and ensuring confidentiality at all times Providing administrative support across the corporate services function Coordinating meeting arrangements and hospitality requirements Managing office supplies and ensuring the workplace remains organised and well maintained Requirements The successful Finance & Administration Officer will have previous experience in a finance, payroll or administration-based role, with a solid understanding of accounting and payroll processes highly desirable. Experience using accounting and payroll systems would be highly advantageous, along with strong Excel skills. You will be organised, detail-focused and comfortable managing a varied workload across both finance and administrative responsibilities. Strong communication skills are essential, particularly as the role can involve a customer-facing element at times. Experience within a public sector or local authority environment and relevant qualifications such as AAT or payroll certification would be desirable. This role could suit someone who has worked as an Accounts Assistant, Finance Administrator or Payroll Administrator. Company Information You will be joining a well-established public sector organisation focused on delivering high-quality services to its local community. The organisation promotes a collaborative and supportive working environment, with strong values around professionalism, compliance and continuous improvement. Package £29,064 - £31,537 per annum 37 hours per week, Monday to Friday Membership to the Local Government Pension Scheme 23 days holiday plus bank holidays Stable, long-term public sector role Supportive and structured working environment Opportunities to develop within finance and corporate services Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Your new company You will be joining a well-established and reputable business based in the Grangemouth area. With a strong presence in the UK, the company specialises in providing efficient, reliable distribution services to a broad range of commercial clients. Known for its commitment to operational excellence and customer satisfaction, the organisation offers a collaborative and supportive working environment where employees are encouraged to develop and grow. Your new role As a Customer Service Administrator, you will play a key role in supporting daily operations and ensuring a high standard of service delivery to customers. You will act as a central point of contact for client enquiries, coordinating closely with internal departments to ensure smooth communication and timely resolution of issues.Key responsibilities will include: Handling inbound calls and emails from customers in a professional and timely manner Processing customer orders, updating systems, and maintaining accurate records Liaising with internal teams to track order progress and communicate status updates Resolving customer queries, complaints, and service issues efficiently Supporting general administrative duties such as data entry, reporting, and documentation Assisting with scheduling and ensuring service-level agreements are met This is a fast-paced role that requires strong organisational skills and the ability to prioritise workload effectively. What you'll need to succeed To be successful in this role, you should have: Previous experience in a customer service or administrative position Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy The ability to remain calm under pressure and manage multiple tasks simultaneously Good IT skills, including experience with Microsoft Office and CRM or transport systems A proactive and team-oriented approach with a willingness to learn What you'll get in return In return, you will receive: A competitive salary and benefits package Opportunities for training and career progression within a growing organisation A supportive and friendly team environment Exposure to a dynamic and essential industry sector Stable, long-term employment with a respected local employer This role is ideal for someone looking to build a career within customer service and logistics while contributing to a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for an organised and customer-focused Property Services Administrator to support the Asset and Compliance team. You will provide strong administrative support and assist with compliance works, The ideal candidate will have strong communication, IT, and organisational skills, with the ability to manage competing priorities and work effectively both independently and within a team. Experience in administration, data entry, customer service, and working in a fast-paced environment is essential. Key duties include: Raising works orders and processing contractor invoices Maintaining property and compliance records Supporting surveys, inspections, and resident satisfaction feedback Managing correspondence, filing, and shared electronic documents Providing excellent customer service and administrative support This is a hybrid working role, which is highly likely to be extended for longer than the initial 6 month contract. Please apply now to be considered for a face-to-face interview, otherwise please contact Colby Robinson for further information.

Job DescriptionFacilities Administrator (School Contract) 25 Hours per Week Location: Norwich Contract Type: Part-Time (Temp) 25 Hours per Week Sector: Facilities Management / Education Must be available immediate. Our Client Our client is a leading facilities management service provider delivering high-quality support services within educational environments. They are currently seeking a professional and organised Facilities Administrator to support operations on a school contract based in Norwich. This is an excellent opportunity for an experienced administrator looking to join a supportive team within a structured and rewarding environment. The Role The Facilities Administrator will provide administrative and operational support to the on-site facilities team, ensuring the efficient coordination of maintenance activities, compliance documentation, contractor management, and day-to-day site administration. The successful candidate will play an important role in supporting the smooth delivery of facilities services within a busy school setting. Key Responsibilities Provide administrative support to the facilities management team on site. Manage emails, telephone enquiries, and service requests professionally and efficiently. Maintain accurate records, compliance documentation, and operational files. Coordinate planned and reactive maintenance activities. Raise purchase orders and assist with invoice processing. Update spreadsheets, reports, and maintenance logs. Liaise with contractors, suppliers, and school representatives regarding service delivery. Assist with contractor documentation and compliance records. Support stock control and ordering of site supplies where required. Provide general office and operational support to ensure the smooth running of the contract. Essential Previous experience within an administrative role. Strong organisational and communication skills. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Ability to manage multiple tasks and prioritise workload effectively. Professional and customer-focused approach. Strong attention to detail and accuracy. Desirable Previous experience within facilities management or a school environment. Experience working with CAFM or maintenance management systems. Understanding of health & safety or compliance administration.

Our client based in Rugby CV21 is looking for a sales administrator. - 14.35/ph -Monday to Friday -Office based -Working hours are 08:00 - 16:30 or 09:00 - 17:30 -Temporary 6months+ What we're looking for: -High organisational skills and ability to manage a number of projects at the same time. -Ability to prioritise own workload. -Strong communication skills. -Well versed in IT skills for example Microsoft Office Suite, SAP and CRM systems. -An administrative and/ or sales background. -Must be detail oriented -Relevant experience in Sales and order processing Main duties: -Processing a high volume of spares orders -Processing Order Confirmation for all spare's transactions -Checking prices and contracts are up to date -Reporting monthly sales results to the sales team -Supporting the sales and engineering teams with operations to help reach the team's objectives -Taking phone calls from customers -Communicating internally important feedback from customers -Dealing with and responding to high volumes of emails -Proactively building existing customer relationships for increase parts sales -Issuing job's to technician and following up on them to ensure completion of jobs to customers satisfaction and invoicing requests are issued -Timely ordering of parts for service and repairs jobs to be completed -Arranging regular services for customers with Field Engineering staff Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Customer Service Advisor Sheffield (S9) £27,000 Monday - Friday 8:30am - 4:30pm Are you a confident communicator who enjoys helping customers and thrives in a fast-paced environment? Elevation Recruitment Business Support are recruiting a Customer Service Advisor to join our clients friendly and supportive team in Sheffield. Working in a small, successful team, you'll be the first point of contact for customers, providing excellent service across enquiries, orders, quotations and complaint resolution. Benefits £27,000 salary 25 days holiday plus bank holidays Christmas shutdown Free on-site parking On-site gym Company-funded social events and team activities Regular charity and fundraising events Full training and development Key Responsibilities Handling inbound customer calls and emails from UK and international customers Processing orders, quotations and customer documentation accurately Resolving customer queries and complaints efficiently Liaising with internal departments Arranging deliveries and coordinating with hauliers Maintaining accurate customer records and administration Learning and developing knowledge of our products and services Customer Engagement A small part of the role will involve proactive calls to existing customers who haven't ordered recently. These are warm conversations focused on customer care rather than sales. You may be checking whether customers need updated price lists or brochures, arranging visits from Sales Representatives, or identifying and resolving any issues that may be preventing them from placing orders. About You Personality is important! We're looking for someone who enjoys working hard, getting involved and being part of a close-knit team that genuinely enjoys what they do. Previous B2B customer service experience would be beneficial Confident and professional on the telephone Strong organisational skills with the ability to manage multiple tasks Good IT skills and attention to detail Positive, proactive and customer-focused approach Able to learn and retain technical product information Enjoys working as part of a team Interviews are available next week, so apply now to be considered or get in touch with Sarah Larkin or Amy Wood for more information!

Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

About the Role: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You'll Do: Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. What You'll Need: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organizational skills with an advanced inquisitive mindset. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Do you have effective customer facing administration experience? Do you consider yourself to be IT literate with great attention to detail? Are you based in or around Llanelli? Trostre is a leading steel manufacturer with a focus on providing sustainable packaging from tin, chrome and polymer steel. The successful applicant will be someone who can work upon their own initiative and is proactive, reliable and a team player. Role - Customer Service Representative Pay - 14.51ph Location- TATA Trostre, Maes-Ar-Ddafen Road, Llanelli SA14 9SD (2 days per week remote working available, after training) Shift pattern- Mon-Fri, 08:30-16:45 with a 45 minute unpaid break daily (37.5 hours per week) Duration- 3 months initially Start - ASAP (within 1-2 weeks) Responsibilities: Supporting the team with administrative backlog Offering customer support to stakeholders, both internal and external Signposting stakeholders in the right direction for queries you are unable to resolve Conducting Order entry via internal systems and spreadsheets Creating sales orders and processing promptly and accurately Managing the input of orders and ensuring availability of product Putting together presentation packs for stakeholders Generating and analysing reports as required by Management Providing quotations to customers in a timely manner Recording and resolving customer complaints Being involved in customer service improvement interventions Collaborating data into IT systems Adhering to UK Health and Safety legislation and company policies relating to such at all times Experience needed: Prior experience in a customer facing administrative role Previous experience working with numerical data Capacity to operate with minimal supervision Strong IT literacy skills with MS Office Experience with in house IT systems Confident telephone manner Strong verbal and written communication skills Excellent interpersonal skills Exceptional attention to detail Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check.

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.

Sutton Auto Factors is a leading supplier of automotive parts and accessories, providing exceptional service to trade and retail customers across the region. As our business continues to grow, we are looking for a Customer Service Executive to join our busy call centre team in Bulwell. This is an excellent opportunity for someone who enjoys speaking with customers, thrives in a fast-paced environment and takes pride in delivering outstanding service. The Role As a Customer Service Executive, you will be the first point of contact for customers calling into the business. You will handle incoming enquiries, process orders, arrange same-day deliveries where required and ensure customers receive a professional and efficient service at all times. The role requires excellent communication skills, strong attention to detail and the ability to remain calm and organised during busy periods. Key Responsibilities Answer incoming customer calls in a professional and friendly manner. Process customer orders accurately and efficiently. Arrange and coordinate same-day delivery requests. Take card payments securely over the telephone. Provide customers with product availability and order updates. Resolve customer queries and escalate issues where necessary. Liaise with internal departments to ensure orders are fulfilled accurately and on time. Maintain accurate customer records and order information. Deliver a high standard of customer service on every interaction. Support the wider team with general administration and customer service activities. Skills & Experience Previous experience within a customer service, call centre, sales order processing or telephone-based role. Excellent verbal communication and listening skills. Strong customer service focus and a professional telephone manner. Good attention to detail and accuracy when processing orders. Ability to work effectively in a fast-paced environment. Competent IT skills, including Microsoft Office and order processing systems. Experience of taking payments over the telephone would be advantageous. Previous experience within a call centre environment would be beneficial but is not essential. Experience within the automotive, motor factor or vehicle parts sector would be advantageous but not required. What We Offer Competitive salary. Full training and ongoing support. Friendly and supportive team environment. Stable and growing business. Opportunities for development and progression. Employee discounts on products and services.

Customer Service Manager £ Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous