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Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 - 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 - 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture - everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP - Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background - ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

Customer Service Advisor 27,000 - 28,000 + Training + Progression + Benefits Chippenham (Commutable from: Bath, Swindon, Lacock, Calne, Melksham, Trowbridge, Yate, Malmesbury) Do you have Customer Service experience looking to work for a Global leading business offering full technical training alongside a steady work life balance? On offer is the chance to utilise your skillset to help a highly successful Engineering business continue to grow whilst receiving great benefits. This multi-million pound manufacturer supply a high-tech Engineering products into a range of settings. Due to recent growth, this is a new position within the business. This is a Monday - Friday full time permanent position based out of this companies modern office facility. You will work with the Technical Support and Sales teams ensuring all external clients are receiving exceptional Customer Service. This role would suit an individual who wants to utilise their Customer Service or Technical skills within a stable permanent role. The role: Customer Service for external clients across the UK Data Entry, Logging reports and communication. Monday - Thursday (8am - 5pm) / Friday 8am - 2pm. The person: Interest in Engineering or Manufacturing. Customer Service background. Local to Chippenham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You'll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice. Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem. We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends. We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers! Induction and Training: You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training. What you'll do: Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them. Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output. Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth. What you need: A can-do attitude. Passion and personality. Be a great team player. Passionate about service - always looking to deliver the best possible service you can at every opportunity. Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years. Strong verbal and written communication skills. Great listening skills supported by a warm, friendly, and confident manner. Computer literate, able to use Microsoft packages. Flexible approach to tasks and workload. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing o

Client Account Manager (Mechanical & Electrical Engineering) £44,000 - £48,000 + Annual Bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme Nottingham Are you an experienced and capable Account Manager from a technical background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector?Are you looking for an independent role where you will deliver major new business from both predominantly principal contractors (influencers) and main sub-contractors (customers) from both existing customers and new business?On offer is an Account Manager's role where you will create long-term, trusting relationships with customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. In this role, you will liaise with external business development and internal teams (including Commercial, Marketing, and Product Development) to improve the entire customer experience. This position may require occasional travel. The Role: Maintenance and growth of allocated accounts Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate and close agreements to maximise profits Develop trusted advisor relationships with key accounts e.g. through GAP analysis Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics Assist with challenging client requests or issue escalations as needed Devise a strategy for each individual customer with a clear plan of action for the quarter ahead The Person: Proven experience within an Account Management role in an engineering, construction or technical business If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Reference: BBBH25440The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a GermanInbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you! We are the UK s leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 3 locations, including London, Berlin, and Newmarket half of which are based at this location. We're looking for a commercially minded German speaker to sit within the Sales team covering the DACH Region. You will sit in the middle of a fairly short production-to-delivery cycle which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients timelines are being met whilst doing good quality business that earns you and your team bonuses. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues. In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aim to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly call them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the teams target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and help create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a can do attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.

CUSTOMER COORDINATOR - WEST BROMWICH People Solutions are currently recruiting for a Customer Coordinator to join a well-established and growing business based in West Bromwich . This is an excellent opportunity for an organised and customer-focused individual to join a busy sales and customer support team, acting as a key point of contact between customers and internal departments to ensure exceptional service delivery. This role would suit candidates with experience as a Customer Coordinator, Sales Coordinator, Customer Service Coordinator, Internal Sales Coordinator, Account Coordinator, Customer Service Advisor or Account Manager. Shifts • Monday to Friday • 08:30 - 16:30 Salary • £28,000 - £30,000 per annum Benefits As a Customer Coordinator, you will receive: • Competitive salary of £28,000 - £30,000 per annum • Permanent, full-time opportunity • Supportive and collaborative team environment • Career development opportunities • Opportunity to join a successful and growing business • Modern office-based working environment Day-to-Day Duties As a Customer Coordinator, your duties will include but not be limited to: • Managing customer enquiries via telephone and email, providing professional and timely responses • Building and maintaining strong relationships with new and existing customers • Coordinating sales activities and supporting the sales team with day-to-day administration • Preparing quotations, sales reports and customer documentation • Scheduling appointments, meetings and service activities to support operational requirements • Processing customer orders and ensuring accurate data entry onto internal systems • Monitoring customer accounts and following up on outstanding actions • Liaising with internal departments to ensure customer requirements are met efficiently • Maintaining accurate customer records and sales information • Supporting the development and implementation of sales strategies and business growth initiatives • Producing regular reports on sales activity, customer trends and performance metrics • Assisting with customer retention and account management activities • Ensuring a high level of customer satisfaction at all times Essential Skills To be successful as a Customer Coordinator, you will need: • Previous experience within a Customer Coordinator, Sales Coordinator, Customer Service, Internal Sales or Account Management role • Excellent communication and interpersonal skills • Strong customer service experience with a proactive approach • The ability to build effective working relationships with customers and colleagues • Strong organisational and time management skills • Good attention to detail and accuracy • Confidence using Microsoft Office packages including Excel, Word and Outlook • Experience producing reports and maintaining customer records • The ability to prioritise workload and work effectively in a fast-paced environment • A positive attitude with a willingness to learn and develop Training Provided • Industry-related training and ongoing support throughout your employment Apply If you are an organised and customer-focused professional looking for your next opportunity, apply today and a member of our recruitment team will be in touch. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.

Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details

Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.

We are currently seeking a professional Service Advisor to join a reputable automotive dealership in Guildford. This is an exceptional opportunity for experienced individuals committed to delivering outstanding customer service and driving dealership success. Our client offers a supportive working environment within a well-established franchise, providing clear career development pathways. Benefits: Competitive basic salary of 34,000 to 36,000 per annum OTE of up to 42,000 based on customer satisfaction and upselling Generous bonus structure tied to performance Working hours of 42 hours per week, Monday to Friday Saturday mornings on a rota basis Opportunity to progress within a reputable dealership network Supportive team environment fostering professional growth Duties of a Service Advisor: Welcome customers professionally to ensure a positive experience Book and coordinate service appointments, liaising effectively with customers to confirm requirements Upsell additional services and accessories to maximise revenue Maintain accurate job records and update customers on vehicle progress Build and maintain strong customer relationships to encourage repeat business Collaborate closely with technicians and parts departments to ensure smooth service department operations Requirements of a Service Advisor: Proven experience as a Service Advisor within a motor dealership or automotive service environment Excellent communication and customer service skills Ability to upsell and meet sales targets Organised, efficient, and attentive to detail Professional attitude with a passion for the automotive industry Full UK driving licence This is a highly appealing Service Advisor role for individuals eager to further their career within the motor trade. If you possess the below qualifications and are interested in this opportunity, we encourage you to apply. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates skills, experience and interest. Ensuring shortlist top up (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. Demonstrable track record of hitting / exceeding quality metrics and financial targets Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview . click apply for full job details

Role: Technical Pre-Sales Consultant Location: Office based in the East Midlands Working Arrangement: REMOTE AND ON CLIENT SITES ACOUND THE M4 CORRIDOR. WITH TEAM VISITS TO EAST MIDLANDS OCCASSIONALLY Salary: Up to £110k (wiggle room for the right candidate We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout the early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend of technical credibility, customer engagement skills, and commercial awareness. You will lead technical pre-sales engagements across cyber security, networking, cloud, and information assurance domains, engaging confidently with senior responsible owners, programme directors, chief architects, and technical decision-makers. Capture, analyse, and translate customer business and technical requirements into solution architectures, technical proposals, statements of work, and bid responses. Provide technical leadership throughout the sales lifecycle, ensuring proposed solutions are technically robust, commercially viable, and aligned with customer objectives. Develop high-level and detailed solution architectures encompassing secure systems integration, interoperability, cross-domain information sharing, cloud infrastructure, network design, and security controls. Work closely with engineering and product teams to ensure customer requirements are clearly understood and reflected in solution delivery. Provide technical oversight and assurance for bids, proposals, and customer-facing documentation, ensuring accuracy, consistency, and alignment with industry standards and best practices. Support security accreditation and assurance activities, collaborating with security authorities, accrediting bodies, and customer security teams to address technical risks and define compliant architectures. Maintain a detailed understanding of cyber security technologies, market trends, emerging threats, and competitor capabilities, using this knowledge to identify opportunities, influence product direction, and support strategic growth initiatives. Represent the organisation at customer meetings, industry events, workshops, demonstrations, and technical presentations, acting as a recognised subject matter expert across security architecture, secure information exchange, and systems integration. The successful candidate will demonstrate experience in technical pre-sales, solution architecture, cyber security consulting, or systems engineering within complex enterprise, defence, government, or critical national infrastructure environments. You should have a proven ability to engage with both business and technical stakeholders, produce high-quality technical documentation, and communicate complex concepts at multiple levels of technical detail. Strong knowledge of cyber security principles, information assurance frameworks, secure systems design, networking technologies, and cloud infrastructure is essential. Experience designing and integrating secure solutions across heterogeneous environments is highly desirable. The role requires excellent communication and presentation skills, strong stakeholder management capabilities, and the ability to lead technical discussions from initial discovery through to solution definition and customer approval. Desirable Knowledge Experience with security accreditation processes, risk management frameworks, secure-by-design methodologies, and government or defence security environments. Understanding of enterprise networking technologies, including segmentation, VLAN design, routing, fibre-optic infrastructure, and secure communications. Familiarity with Agile delivery methodologies and the challenges associated with integrating complex technology solutions across multi-vendor environments. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

SALES CONSULTANT CAMBERLEY, WITH PARKING 27,000 - 30,000 DOE + PROGRESSION OPPORTUNTIES The Recruiters Room have partnered with a well-established and highly respected organisation, in their search for a Sales Consultant to join their growing team. This opportunity would suit someone who enjoys delivering excellent customer service but also has a commercial mindset and is motivated by identifying opportunities to grow and develop customer relationships. Our client has evolved significantly in recent years and is investing heavily in growth. Whilst renewals and customer servicing remain an important part of the role, there is now a much stronger focus on new business generation and maximising opportunities within an extensive existing customer base. The role: This is a varied role that combines: New Business (approximately 60%) Renewals (approximately 30%) Administration (approximately 10%) Unlike many sales-focused positions, you won't be expected to spend your day cold calling. Our client has a dedicated telemarketing function that generates warm opportunities and introductions, allowing advisors to focus on speaking with engaged customers, providing quotations and delivering excellent service. Daily duties include: Handling inbound enquiries and warm leads. Providing quotations Managing renewals and retention conversations. Processing adjustments and customer requests. Identifying opportunities to cross-sell and upsell additional products. Building long-term relationships with customers. Producing policy documentation and customer correspondence. Ensuring all activity is conducted in line with FCA and company compliance standards. Proactively engaging with customers to maximise opportunities during quieter periods. What our client is looking for: Previous experience within some form of Sales environment (Retail included) Strong communication and relationship-building skills. A proactive and positive attitude. The ability to work effectively under pressure. High attention to detail and a strong appreciation of compliance requirements. Confidence speaking with customers over the phone. A desire to learn, develop and progress your career. Performance, Development and Career progression One of the most attractive aspects of this opportunity is the clear progression pathway available. There is no fixed timescale for progression. Some employees are happy to remain within this team and enjoy the variety of customer service, renewals and claims support, whilst others choose to move into a more sales-focused career path. Progression is entirely based on individual performance, capability and ambition. This role is not commission-based and success is measured across several key areas, including: Customer service and call quality. Compliance standards. Cross-selling and upselling activity. Overall contribution to business growth and customer retention. Our client places significant importance on doing things the right way. Strong sales performance must be matched by excellent compliance and customer outcomes. What's On Offer Salary of 27,000 - 30,000 depending on experience. Structured career progression opportunities. Regular salary reviews based on performance and development. Ongoing training and support. A supportive management team that recognises and rewards success. The opportunity to build a long-term career with a growing and forward-thinking business. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.

Applications Engineer (Commercial Focus) Salary: Competitive + Bonus + Pension (4%) + Hybrid Working + Training & Progression The Opportunity Are you an ambitious engineer looking to move beyond purely technical work and develop a career that combines engineering with commercial impact? We are working with a fast-growing, highly specialised engineering business delivering advanced electromechanical and motion control solutions into sectors such as aerospace, defence, subsea and industrial automation. This is an opportunity to play a key role in translating customer requirements into commercially viable engineering solutions, directly contributing to business growth, customer success, and revenue generation. The Role This is a hybrid Applications / Technical Sales Engineering position where you will act as the critical link between customers, sales and engineering. You will be responsible for: Interpreting customer requirements and recommending commercially viable technical solutions Supporting the sales process through technical input on bids, proposals and tenders Producing accurate and competitive quotations aligned to customer needs and margin expectations Working on a mix of standard product solutions and bespoke engineered systems Collaborating with internal teams to ensure solutions are deliverable, cost-effective and aligned with business objectives Developing strong customer relationships, acting as a trusted technical advisor This role offers a clear pathway into a commercially focused engineering career, where your input directly influences project success, customer satisfaction, and revenue performance. About You Degree qualified in Mechanical, Electrical or Mechatronics Engineering 1-2+ years' experience in an engineering or applications environment (placement year considered) Strong interest in how engineering solutions are applied in real-world, customer-driven scenarios Commercially aware mindset, or a desire to develop in a customer-facing, revenue-impacting role Confident communicator, comfortable engaging with both technical and non-technical stakeholders Proactive, solutions-focused approach with a strong willingness to learn Experience or interest in motion control, automation or mechanical systems would be advantageous. Why Join? Be part of a growing business where engineering plays a direct role in driving commercial success Gain exposure to the full project lifecycle, from enquiry through to delivery Develop a unique skillset combining engineering expertise with commercial awareness Work across multiple high-value industries including aerospace, defence and energy Clear progression routes into technical sales, senior applications, or engineering leadership roles Supportive, collaborative environment with direct access to experienced engineers and leadership Ongoing training in both technical solutions and customer-facing skills This is not just an engineering role, it's an opportunity to become a commercially impactful engineer, shaping solutions that deliver real value to customers while contributing directly to business growth. If you're looking to accelerate your career and gain exposure to both engineering and commercial decision-making, we'd love to hear from you. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.

National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.

Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing clients and acquired will-bank customers, making this a high-volume but quality-led outbound environment. Reporting into the COO, the successful candidate will own the performance, strategy, and leadership of the entire lead generation operation, with accountability for conversion, productivity, data quality, and customer engagement outcomes. The Opportunity This is a key operational and commercial leadership role within the business, sitting at the heart of the growth engine. The successful candidate will be responsible for ensuring the contact centre consistently converts high-quality leads into booked and attended appointments, while improving efficiency, reducing attrition, and strengthening overall team performance. This role requires a visible, hands-on leader who is confident operating on the sales floor, coaching teams directly, and driving performance through data-led decision making. Key Responsibilities Commercial Performance & Sales Leadership Lead a 35-person outbound contact centre operation including Managers and Team Leaders Own core KPIs including contact rates, appointments booked, booked-to-sat ratio, and cost per acquisition Drive daily performance across the sales floor through coaching, feedback, and live management Analyse performance data and implement immediate improvements where required Embed a high-performance, compliant, and customer-focused sales culture Lead Strategy & Data Ownership Own the end-to-end outbound lead strategy across all customer and will-bank data sets Define call prioritisation, segmentation, and campaign sequencing Lead data cleansing initiatives to improve contactability and conversion rates Monitor and report on lead quality metrics and pipeline performance Continuously improve data integrity and campaign effectiveness Capacity Planning & Operational Alignment Work closely with the wider branch network to align appointment flow with advisor capacity Forecast demand and manage outbound capacity planning across teams and shifts Ensure efficient use of dialler systems, workforce planning tools, and resource allocation Balance supply and demand to optimise booked and attended appointment volumes Leadership & Team Development Lead, coach, and develop the Call Centre Manager and Team Leaders Build strong progression pathways across the contact centre structure Reduce attrition and sickness through improved engagement and leadership visibility Manage performance consistently, fairly, and proactively Create a strong culture of accountability, ownership, and development About You We are keen to speak with candidates who have: Proven experience leading a high-volume outbound contact centre (30+ FTE) Strong track record of delivering against sales and performance KPIs Hands-on leadership style with experience coaching teams and managers Strong commercial and analytical capability with a data-led mindset Experience improving conversion rates, contactability, or operational efficiency Background in regulated, sales-led, or high-volume environments (legal, financial services, insurance, utilities, telecoms etc.) advantageous Strong understanding of CRM, dialler systems, and workforce planning tools Package Salary: Negotiable Performance-related bonus scheme OTE available subject to performance Career progression within a growing and evolving business Office-based role in Derby HQ Senior leadership visibility and influence across the organisation Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.

The Customer Success and Sales Advisor role in Trafford, Manchester focuses on delivering exceptional service to customers while driving sales growth. This permanent position is ideal for individuals passionate about customer satisfaction and achieving measurable outcomes. Client Details This opportunity is with a medium-sized organisation in the Distribution and Supply industry, well-known for its commitment to quality products and customer service excellence. The company fosters a professional work environment and values employees who contribute to its success. Description Allocate a significant portion of time to proactive outbound calling for retention, reactivation, and new business opportunities, this is a significant part of the role. Execute telesales campaigns to promote seasonal products, initiatives, and new product lines. Identify, upsell and cross-sell opportunities during calls, quotes, and follow-up. Manage and grow a portfolio of smaller accounts with a consultative approach. Prepare, send, and follow up on tailored quotes to drive conversion and shorten sales cycles. Qualify leads for potential handover to Field Sales teams. Serve as a trusted point of contact for ongoing customer queries and support needs. Monitor order fulfilment, proactively updating customers on backorders, delays, or substitutions. Resolve or escalate customer issues promptly using CRM/ticketing systems. Manage credits and returns from initiation to resolution, maintaining clear communication throughout. Profile A successful Customer Success and Sales Advisor should have: Proven track record in sales, account management, or customer success - ideally in B2B or healthcare. Confident communicator with the ability to build trust and influence decisions. Skilled in managing sales pipelines, campaigns, and customer support cases. Competent in CRM and ticketing systems (e.g., Zendesk, Salesforce). Able to balance revenue targets with a customer-first mindset. Customer-focused, empathetic, and commercially astute. Proactive problem-solver with strong organisational skills. Resilient, adaptable, and thrives in a fast-paced, target-driven environment. Job Offer Competitive salary ranging from 25,500 plus uncapped commission. A permanent position offering stability and growth potential. Worklife balance - Monday-Friday 9-5pm Opportunity to work in a growing company, contributing to a customer-focused environment. Supportive and fun company culture that values employee contributions. If you are passionate about customer service and sales and are based in or near Trafford Park, Manchester, we encourage you to apply for the Customer Success and Sales Advisor role today!

Agentic AI Consultant with extensive experience advising high growth tech businesses on AI with the pre-sales space is sought by an international consultancy based in the UK. Following significant client demand, they are looking to engage an experienced Agentic AI Consultant to help shape and deliver their growing advisory capability around agentic AI and commercial transformation. This is a rare opportunity to help define how organisations adopt and leverage agentic AI across the entire customer lifecycle, working directly with senior stakeholders to separate genuine opportunity from hype and develop practical, commercially valuable AI strategies. The Opportunity This role sits at the intersection of AI, customer experience, commercial transformation and enterprise advisory. You'll work closely with enterprise clients to assess readiness, facilitate workshops, identify high-value use cases and build structured roadmaps for the adoption of agentic AI across customer-facing functions. The focus is not internal productivity tools or employee engagement. You'll act as a trusted advisor, helping clients understand where agentic AI can create meaningful value and where it may be premature, risky or operationally unsuitable. This Agentic AI Consultant should have most of the following key skills: - Strong understanding of agentic AI concepts including orchestration, memory, tooling, autonomy, evaluation frameworks and governance - Experience facilitating senior stakeholder workshops - Strong customer lifecycle and commercial transformation expertise - Ability to bridge business and technical conversations - Understanding of enterprise platforms such as Salesforce, Microsoft, ServiceNow, Adobe, HubSpot, Zendesk, Intercom, UiPath or similar - Excellent communication, influencing and advisory skills - Pragmatic judgement and the ability to challenge hype-led thinking Contract Details - Initial 6-month contract - Strong likelihood of extension - Fully remote (international travel will occasionally be required but is generously expensed - Up to £1,000 per day - Outside of IR35 So if you are an Agentic AI Consultant who likes the idea of helping organisations explore how AI agents can transform business outcomes please apply now for more information and to be considered. Agentic AI Consultant Remote Up to £1000 per day outside of IR35

Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Customer Services Executive to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include:- Liaising with customers over the phone and email (50+ calls a day)- Ensuring all customers are satisfied with the services provided by the company- Promoting different services that could be of interest to the customer (no push for sales, just introducing products!)- Booking in appointments for Advisors to explain additional products in more detail, should the customer(s) be interested- Logging all customer interaction(s) on company CRM- Offering an exceptional service to each and every customerIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum of 1 year's experience within a Customer Services capacity (high volume telephony environment)- Proficient in all Microsoft Office programmes (Word/Excel/PowerPoint/Outlook)- Articulate telephone manner- Excellent communication skills (written and verbal)- Genuine desire to progress- Fun, sociable personality!In addition to a very competitive basic salary of £27,000, our client are also offering the following:- Annual bonus up to £4,000 (based on individual and company performance)- Hybrid-working model (3 days in the office / 2 days working from home)- Fantastic working hours: Monday - Friday: 9.00am - 5.30pm- Amazing progression opportunities!Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Business-to-Business (B2B) Account Manager Manchester 38,000 - 45,000 + Bonus + Commission About the Opportunity An established and expanding technology solutions provider is looking to recruit a commercially driven B2B Account Manager to join its growing team in Manchester. This hybrid opportunity is ideal for an experienced sales professional who enjoys building long-term client relationships, delivering consultative technology solutions, and driving business growth. The company delivers a broad range of services including managed IT support, cloud solutions, cyber security, connectivity, infrastructure, and digital workplace solutions to businesses across multiple sectors. You will be responsible for managing an existing portfolio of customers while identifying new business opportunities, ensuring outstanding service delivery, and maximising account growth. Key Responsibilities Manage and develop a portfolio of existing B2B customer accounts Identify and secure new business opportunities through networking, referrals, and proactive prospecting Build strong, long-lasting relationships with customers and become their trusted technology advisor Understand client requirements and recommend tailored IT and business technology solutions Prepare quotations, proposals, and service agreements Negotiate commercial terms to achieve profitable business growth Maintain accurate customer records and sales activity within the CRM system Work closely with technical and delivery teams to ensure successful implementation of solutions Monitor customer satisfaction and proactively resolve any issues Achieve monthly and quarterly revenue, margin, and retention targets Stay informed on industry trends, emerging technologies, and competitor activity Requirements 2-3 years' experience in account management, business development, or B2B sales Proven ability to develop and grow existing customer accounts Excellent communication, presentation, and negotiation skills Strong organisational and time management abilities Experience using CRM systems and Microsoft Office Self-motivated with a proactive and results-focused approach Able to work independently and collaboratively within a team Full UK driving licence preferred Desirable Experience Experience within managed IT services, technology solutions, telecommunications, or professional services Background in consultative or solution-based sales Experience managing high-value customer relationships Knowledge of cloud services, cyber security, Microsoft solutions, or digital transformation Benefits Competitive basic salary of 38,000 - 45,000 (DOE) Uncapped bonus and commission structure Hybrid working Excellent career progression opportunities Company pension scheme Ongoing training and professional development Supportive and collaborative team environment Opportunity to join a growing and innovative technology business Apply Now For more information, contact Kylie on (phone number removed) or send your CV to (url removed) .