We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 23, 2026
Contractor
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
I am currently recruiting for a Part Time opportunity for a Caretaker to join the team in Bristol, working 20 hours per week - this will be over 3 days, further working pattern will be discussed at interview. As a Caretaker you'll provide a caretaking and cleaning service across our Ashley Court scheme in Bristol. You may also need to cover other local sites on occasion so a driving licence is essential. What you'll do: Internal cleaning within communal areas Undertake general grounds maintenance on estates, and play areas Keeping stair wells clean and tidy Checking on bin areas and ensure these are kept clean and tidy Manage storage area Answer enquiries on estate matters from tenants and prospective tenants and refer to the relevant Housing Officer where appropriate To be successful in this role you will have: Previous experience within a similar role with the general public Able to demonstrate a high level of customer care The ability and knowledge to carry out cleaning works using the appropriate equipment Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues A willingness to undertake training as identified. Benefits 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service stride is acting as an Employment Agency in relation to this vacancy.
May 23, 2026
Full time
I am currently recruiting for a Part Time opportunity for a Caretaker to join the team in Bristol, working 20 hours per week - this will be over 3 days, further working pattern will be discussed at interview. As a Caretaker you'll provide a caretaking and cleaning service across our Ashley Court scheme in Bristol. You may also need to cover other local sites on occasion so a driving licence is essential. What you'll do: Internal cleaning within communal areas Undertake general grounds maintenance on estates, and play areas Keeping stair wells clean and tidy Checking on bin areas and ensure these are kept clean and tidy Manage storage area Answer enquiries on estate matters from tenants and prospective tenants and refer to the relevant Housing Officer where appropriate To be successful in this role you will have: Previous experience within a similar role with the general public Able to demonstrate a high level of customer care The ability and knowledge to carry out cleaning works using the appropriate equipment Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues A willingness to undertake training as identified. Benefits 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service stride is acting as an Employment Agency in relation to this vacancy.
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
May 23, 2026
Full time
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
Property Move On Specialist / Housing Officer Kent & London 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
May 22, 2026
Full time
Property Move On Specialist / Housing Officer Kent & London 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Use your knowledge and experience to proactively originate new ideas to discuss with the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. Additional Responsibilities Maintain ongoing professional development. Promote equality, diversity and human rights within the organisation. Keep abreast of sector developments and relevant legislation. Undertake additional duties as required by the CEO. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easygoing style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in retu rn This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Full time
As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Use your knowledge and experience to proactively originate new ideas to discuss with the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. Additional Responsibilities Maintain ongoing professional development. Promote equality, diversity and human rights within the organisation. Keep abreast of sector developments and relevant legislation. Undertake additional duties as required by the CEO. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easygoing style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in retu rn This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
One of my local authority clients in the Hertfordshire region are currently on the search for a Senior Private Sector Housing Officer. Role: Private Sector Housing Officer Rate: Neogitable Start date: ASAP Working pattern: 2 days on site 37hrs Role Duties: Investigation of complaints regarding housing in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. Investigating unlicensed HMO's carrying out rogue landlord work You will be required on site 2 days per week with the remaining 3 days working from home.
May 22, 2026
Contractor
One of my local authority clients in the Hertfordshire region are currently on the search for a Senior Private Sector Housing Officer. Role: Private Sector Housing Officer Rate: Neogitable Start date: ASAP Working pattern: 2 days on site 37hrs Role Duties: Investigation of complaints regarding housing in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. Investigating unlicensed HMO's carrying out rogue landlord work You will be required on site 2 days per week with the remaining 3 days working from home.
Are you a housing professional specialising in S202 Reviews, looking to earn a competitive rate while working from home? A London local authority is seeking an experienced Housing Reviews Officer to join their team for an initial 6-month contract. You'll be responsible for carrying out statutory reviews under Section 202 of the Housing Act 1996, managing a caseload of around 4-5 decisions per week and producing clear, legally robust decision letters within required timescales. You'll be joining a small, dedicated team of three, all placed through Park Avenue, who have been recognised by the council for their excellent work in reducing the S202 review backlog. To be considered, you must have prior experience handling S202 Reviews within a local authority setting, along with strong knowledge of housing legislation and case law. The ability to work independently in a fully remote environment is essential, and experience of court proceedings or defending decisions is highly desirable. This role offers a competitive rate of up to 34 per hour and the flexibility of fully remote working. Interested? Please send your updated CV to (url removed), along with your availability for an informal phone call.
May 22, 2026
Contractor
Are you a housing professional specialising in S202 Reviews, looking to earn a competitive rate while working from home? A London local authority is seeking an experienced Housing Reviews Officer to join their team for an initial 6-month contract. You'll be responsible for carrying out statutory reviews under Section 202 of the Housing Act 1996, managing a caseload of around 4-5 decisions per week and producing clear, legally robust decision letters within required timescales. You'll be joining a small, dedicated team of three, all placed through Park Avenue, who have been recognised by the council for their excellent work in reducing the S202 review backlog. To be considered, you must have prior experience handling S202 Reviews within a local authority setting, along with strong knowledge of housing legislation and case law. The ability to work independently in a fully remote environment is essential, and experience of court proceedings or defending decisions is highly desirable. This role offers a competitive rate of up to 34 per hour and the flexibility of fully remote working. Interested? Please send your updated CV to (url removed), along with your availability for an informal phone call.
Eden Brown are seeking a highly efficient Sheltered Housing Officer for a 3 month contract situated in Crewe The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Contractor
Eden Brown are seeking a highly efficient Sheltered Housing Officer for a 3 month contract situated in Crewe The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Spencer Clarke Group are seeking a Tenancy Support Officer for a Local Authority Client in Woolwich. In this role, you will provide tailored support to new build tenants, helping them settle into their homes, access the right services, and sustain their tenancies. Duties : Provide tailored tenancy support to new and vulnerable tenants during the first 6-12 months of their tenancy Assess needs, develop support plans, and make referrals to internal and external support services Monitor rent accounts, support benefit claims, and help prevent rent arrears Work with housing colleagues and partner agencies to address tenancy issues and promote sustainment Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with social housing tenants, ideally within a local authority or housing setting Experience of managing caseloads and delivering structured support or casework Experience supporting vulnerable individuals and families with complex or multiple needs Experience working with partner agencies to coordinate support and achieve positive outcomes What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 35 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
May 22, 2026
Contractor
Spencer Clarke Group are seeking a Tenancy Support Officer for a Local Authority Client in Woolwich. In this role, you will provide tailored support to new build tenants, helping them settle into their homes, access the right services, and sustain their tenancies. Duties : Provide tailored tenancy support to new and vulnerable tenants during the first 6-12 months of their tenancy Assess needs, develop support plans, and make referrals to internal and external support services Monitor rent accounts, support benefit claims, and help prevent rent arrears Work with housing colleagues and partner agencies to address tenancy issues and promote sustainment Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with social housing tenants, ideally within a local authority or housing setting Experience of managing caseloads and delivering structured support or casework Experience supporting vulnerable individuals and families with complex or multiple needs Experience working with partner agencies to coordinate support and achieve positive outcomes What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 35 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Hours: 37 hours per week Salary: 29,839 per annum Location: Gloucester Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes? Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities. Key Responsibilities Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits. Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services. Hold regular customer surgeries and respond promptly to housing-related enquiries. Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times. Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents. Support income collection processes and monitor service charges effectively. Encourage resident involvement and provide opportunities for customers to influence service delivery. Act as a positive representative of the organisation, working in line with agreed values and service standards. About You Experience working with older people or vulnerable adults within a housing, care, or support environment. Sound knowledge of housing legislation, welfare benefits, and tenancy management. Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally. Full UK driving licence and access to a vehicle for work-related travel
May 22, 2026
Full time
Hours: 37 hours per week Salary: 29,839 per annum Location: Gloucester Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes? Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities. Key Responsibilities Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits. Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services. Hold regular customer surgeries and respond promptly to housing-related enquiries. Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times. Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents. Support income collection processes and monitor service charges effectively. Encourage resident involvement and provide opportunities for customers to influence service delivery. Act as a positive representative of the organisation, working in line with agreed values and service standards. About You Experience working with older people or vulnerable adults within a housing, care, or support environment. Sound knowledge of housing legislation, welfare benefits, and tenancy management. Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally. Full UK driving licence and access to a vehicle for work-related travel
Location: Hertfordshire Contract Length: 6 Months Rate: £18 £20 per hour Office Presence: 5 Days per week on site We are currently working with a well-established housing provider in Hertfordshire to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The Role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents safety and wellbeing Maintaining accurate records and case notes using housing management systems Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills If you're interested please apply or call (phone number removed)
May 22, 2026
Seasonal
Location: Hertfordshire Contract Length: 6 Months Rate: £18 £20 per hour Office Presence: 5 Days per week on site We are currently working with a well-established housing provider in Hertfordshire to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The Role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents safety and wellbeing Maintaining accurate records and case notes using housing management systems Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills If you're interested please apply or call (phone number removed)
I'm currently working with an Essex local authority who are looking to bring in an experienced Triage Officer to support their busy homelessness team. This is a great opportunity for someone confident handling triage, prevention, and early intervention , acting as the first point of contact for residents approaching with housing issues. Key responsibilities: Acting as the first point of contact for all new housing enquiries Carrying out initial assessments and triage of households Establishing risk of homelessness at first contact Providing early intervention advice for those not yet within the 56-day prevention window Managing a caseload to progress triage assessments where needed What they're looking for: Recent experience in a Housing Options / Homelessness role Ability to attend the offices 3 days a week Full UK driving licence with access to a car Interested? Send your CV to (url removed) along with your availability for a call, and I'll be in touch.
May 22, 2026
Contractor
I'm currently working with an Essex local authority who are looking to bring in an experienced Triage Officer to support their busy homelessness team. This is a great opportunity for someone confident handling triage, prevention, and early intervention , acting as the first point of contact for residents approaching with housing issues. Key responsibilities: Acting as the first point of contact for all new housing enquiries Carrying out initial assessments and triage of households Establishing risk of homelessness at first contact Providing early intervention advice for those not yet within the 56-day prevention window Managing a caseload to progress triage assessments where needed What they're looking for: Recent experience in a Housing Options / Homelessness role Ability to attend the offices 3 days a week Full UK driving licence with access to a car Interested? Send your CV to (url removed) along with your availability for a call, and I'll be in touch.
At Connect2Hackney , we are the internal talent team dedicated to finding exceptional people who want to shape the future of one of London's most vibrant, progressive, and diverse boroughs. We are seeking five compassionate, driven, and proactive Outreach Workers to join our frontline team. If you are passionate about fighting financial hardship, breaking down stigma, and building trust directly within the community, this is the perfect role for you. The Role In this impactful role, you will be delivering a blend of data-led outbound campaigns and weekly community-based outreach. You will meet residents in spaces where they already feel comfortable, helping them maximize their incomes as early as possible. Whether you are helping someone navigate complex benefit applications or arranging urgent crisis support for a family moving into an unfurnished home, your work will directly prevent financial crisis and change lives. You will work holistically and empathetically to support approximately 10-15 residents per week. Key Responsibilities Proactive Outbound Campaigns: Utilize council data to identify residents who are struggling or underclaiming benefits, making direct contact to build trust and guide them through applications. Community Outreach: Run weekly in-person outreach sessions at various community locations across the borough, recording case information accurately in the Money Hub system. Income Maximization: Conduct comprehensive benefit checks to identify underclaiming. Help residents understand eligibility and apply for core support including Universal Credit, Housing Benefit, Council Tax Reduction, Pension Credit, and State Retirement Pension. Holistic Support: Assist residents with energy, fuel, and water needs (e.g., Thames Water schemes, social tariffs), and help secure essential extras like Free School Meals, Blue Badges, and Healthy Start Vouchers. Crisis Assistance & Debt Navigation: Review urgent crisis requests to award Home Goods, travel, or removal costs. Help residents in debt by requesting payment arrangements for rent/Council Tax arrears and making effective referrals to expert debt advice agencies. Internal Team Collaboration: Seamlessly hand over complex disability benefits cases (like PIP or DLA) or discretionary housing/tax reduction cases to specialized Money Hub colleagues. Compassionate Communication: Write clear, empathetic decision letters tailored to each resident's unique situation. Who We Are Looking For You don't need to be an expert in every piece of legislation from day one, but you must be eager to learn and deeply committed to supporting vulnerable residents. We are looking for candidates who are: Empathetic & Person-Centred: Extremely comfortable working face-to-face with residents, utilizing a strength-based approach to overcome mistrust or stigma surrounding welfare benefits. Knowledgeable (or Eager to Learn): Possess a baseline understanding of welfare benefits or show a strong willingness to learn the eligibility frameworks quickly. System Confident: Able to navigate (or learn to navigate) relevant data systems such as Academy, Comino, Jigsaw, and LIFT. Problem Solvers: Flexible, resilient, and collaborative when working with community partners and handling diverse, unique cases. Working Pattern This is a hybrid and community-facing role. You will be expected to work from the main office at least one day a week, and work in person across the borough at outreach events, training, and team meetings as required. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Seasonal
At Connect2Hackney , we are the internal talent team dedicated to finding exceptional people who want to shape the future of one of London's most vibrant, progressive, and diverse boroughs. We are seeking five compassionate, driven, and proactive Outreach Workers to join our frontline team. If you are passionate about fighting financial hardship, breaking down stigma, and building trust directly within the community, this is the perfect role for you. The Role In this impactful role, you will be delivering a blend of data-led outbound campaigns and weekly community-based outreach. You will meet residents in spaces where they already feel comfortable, helping them maximize their incomes as early as possible. Whether you are helping someone navigate complex benefit applications or arranging urgent crisis support for a family moving into an unfurnished home, your work will directly prevent financial crisis and change lives. You will work holistically and empathetically to support approximately 10-15 residents per week. Key Responsibilities Proactive Outbound Campaigns: Utilize council data to identify residents who are struggling or underclaiming benefits, making direct contact to build trust and guide them through applications. Community Outreach: Run weekly in-person outreach sessions at various community locations across the borough, recording case information accurately in the Money Hub system. Income Maximization: Conduct comprehensive benefit checks to identify underclaiming. Help residents understand eligibility and apply for core support including Universal Credit, Housing Benefit, Council Tax Reduction, Pension Credit, and State Retirement Pension. Holistic Support: Assist residents with energy, fuel, and water needs (e.g., Thames Water schemes, social tariffs), and help secure essential extras like Free School Meals, Blue Badges, and Healthy Start Vouchers. Crisis Assistance & Debt Navigation: Review urgent crisis requests to award Home Goods, travel, or removal costs. Help residents in debt by requesting payment arrangements for rent/Council Tax arrears and making effective referrals to expert debt advice agencies. Internal Team Collaboration: Seamlessly hand over complex disability benefits cases (like PIP or DLA) or discretionary housing/tax reduction cases to specialized Money Hub colleagues. Compassionate Communication: Write clear, empathetic decision letters tailored to each resident's unique situation. Who We Are Looking For You don't need to be an expert in every piece of legislation from day one, but you must be eager to learn and deeply committed to supporting vulnerable residents. We are looking for candidates who are: Empathetic & Person-Centred: Extremely comfortable working face-to-face with residents, utilizing a strength-based approach to overcome mistrust or stigma surrounding welfare benefits. Knowledgeable (or Eager to Learn): Possess a baseline understanding of welfare benefits or show a strong willingness to learn the eligibility frameworks quickly. System Confident: Able to navigate (or learn to navigate) relevant data systems such as Academy, Comino, Jigsaw, and LIFT. Problem Solvers: Flexible, resilient, and collaborative when working with community partners and handling diverse, unique cases. Working Pattern This is a hybrid and community-facing role. You will be expected to work from the main office at least one day a week, and work in person across the borough at outreach events, training, and team meetings as required. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Spencer Clarke Group are seeking a Housing Accommodation Officer for a Local Authority Client in Folkestone. In this role, you will carry out day-to-day checks and tasks in temporary accommodation, helping to make sure properties are safe, ready for use, and supported effectively for residents. Duties: Carry out checks, inspections and inventories in temporary accommodation Help prepare council-owned properties to a lettable standard Support move-ins, move-outs and respond to day-to-day issues in TA Liaise with providers and the housing team to ensure accommodation is arranged and maintained promptly Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in housing, homelessness services, or property management Understanding of temporary accommodation or similar residential settings Experience carrying out property checks, inspections, or basic compliance tasks Confident using IT systems and recording information accurately What's on offer: Salary: 17.42ph may negotiate higher for exceptional candidates, based on experience Contract type: 3 months minimum Hours: Monday, Wednesday & Friday, 22.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
May 22, 2026
Contractor
Spencer Clarke Group are seeking a Housing Accommodation Officer for a Local Authority Client in Folkestone. In this role, you will carry out day-to-day checks and tasks in temporary accommodation, helping to make sure properties are safe, ready for use, and supported effectively for residents. Duties: Carry out checks, inspections and inventories in temporary accommodation Help prepare council-owned properties to a lettable standard Support move-ins, move-outs and respond to day-to-day issues in TA Liaise with providers and the housing team to ensure accommodation is arranged and maintained promptly Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in housing, homelessness services, or property management Understanding of temporary accommodation or similar residential settings Experience carrying out property checks, inspections, or basic compliance tasks Confident using IT systems and recording information accurately What's on offer: Salary: 17.42ph may negotiate higher for exceptional candidates, based on experience Contract type: 3 months minimum Hours: Monday, Wednesday & Friday, 22.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 22, 2026
Contractor
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - £Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support click apply for full job details
May 22, 2026
Contractor
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - £Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support click apply for full job details
Connect2Hackney , the internal talent team for Hackney Council is looking for a strategic, forward-thinking Group Accountant to provide lead financial support to a critical service division. If you are a qualified or highly experienced finance professional looking for a role that combines technical excellence with impactful civic leadership, we want to hear from you! The Role As a Group Accountant, you will be the lead financial support role for an assigned service division, with a primary focus on management accounting. This is a high-profile PO8 position where you will act as a trusted advisor to senior management, helping to model budgets, identify savings, and shape alternative operational strategies. You will also take on a vital leadership role, managing a small, dedicated team to ensure they remain high-performing, customer-focused, and fit for purpose. Key Responsibilities Lead the Budget Cycle: Oversee the accurate production of the three main pillars of the annual budget cycle-budget setting, budget monitoring, and accounts closing-across both capital and revenue for your division. Provide Strategic Advice: Deliver high-quality, informed financial advice to guide operational decision-making, and confidently challenge budget holders when necessary. People Management: Direct, manage, and develop a Service Accountant and an Accountancy Assistant, overseeing appraisals, 1:1s, and performance management. Financial Modeling & Projects: Work with senior managers to manipulate and model service budgets to identify service savings and provide crucial financial support to major projects and change programmes. Quality Assurance: Guarantee the integrity of all external financial communications, including committee reports, Freedom of Information requests, and statistical returns. Statutory Compliance: Apply relevant financial controls, standing orders, and the scheme of delegation, while upholding the responsibilities of the S151 Officer in day-to-day business. Deputise: Step up to deputise for the Head of Finance when required. Who We Are Looking For We are seeking a proactive collaborator who understands the complexities of working within a political local government environment. You should bring: Qualifications & Experience: Either at least two years of experience as a CCAB qualified accountant , OR five years of accounting experience that clearly demonstrates your management and supervisory capabilities. Local Government Expertise: An in-depth understanding of local government finance and proven experience coordinating the annual budget cycle within a local authority. Exceptional Communication: Strong written and verbal communication skills, with a proven ability to translate complex financial data into clear information for non-financial staff at all levels. Relationship Building: A track record of building positive, trusted working relationships with budget holders, senior management, and external stakeholders. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Seasonal
Connect2Hackney , the internal talent team for Hackney Council is looking for a strategic, forward-thinking Group Accountant to provide lead financial support to a critical service division. If you are a qualified or highly experienced finance professional looking for a role that combines technical excellence with impactful civic leadership, we want to hear from you! The Role As a Group Accountant, you will be the lead financial support role for an assigned service division, with a primary focus on management accounting. This is a high-profile PO8 position where you will act as a trusted advisor to senior management, helping to model budgets, identify savings, and shape alternative operational strategies. You will also take on a vital leadership role, managing a small, dedicated team to ensure they remain high-performing, customer-focused, and fit for purpose. Key Responsibilities Lead the Budget Cycle: Oversee the accurate production of the three main pillars of the annual budget cycle-budget setting, budget monitoring, and accounts closing-across both capital and revenue for your division. Provide Strategic Advice: Deliver high-quality, informed financial advice to guide operational decision-making, and confidently challenge budget holders when necessary. People Management: Direct, manage, and develop a Service Accountant and an Accountancy Assistant, overseeing appraisals, 1:1s, and performance management. Financial Modeling & Projects: Work with senior managers to manipulate and model service budgets to identify service savings and provide crucial financial support to major projects and change programmes. Quality Assurance: Guarantee the integrity of all external financial communications, including committee reports, Freedom of Information requests, and statistical returns. Statutory Compliance: Apply relevant financial controls, standing orders, and the scheme of delegation, while upholding the responsibilities of the S151 Officer in day-to-day business. Deputise: Step up to deputise for the Head of Finance when required. Who We Are Looking For We are seeking a proactive collaborator who understands the complexities of working within a political local government environment. You should bring: Qualifications & Experience: Either at least two years of experience as a CCAB qualified accountant , OR five years of accounting experience that clearly demonstrates your management and supervisory capabilities. Local Government Expertise: An in-depth understanding of local government finance and proven experience coordinating the annual budget cycle within a local authority. Exceptional Communication: Strong written and verbal communication skills, with a proven ability to translate complex financial data into clear information for non-financial staff at all levels. Relationship Building: A track record of building positive, trusted working relationships with budget holders, senior management, and external stakeholders. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire . You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Derbyshire area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to carry out patch visits Pay & Benefits for this Housing Officer role: 26 per hour Mileage reimbursement Flexible hybrid working arrangements Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Housing Officer role is of interest please apply or contact (url removed) or (url removed)
May 22, 2026
Contractor
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire . You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Derbyshire area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to carry out patch visits Pay & Benefits for this Housing Officer role: 26 per hour Mileage reimbursement Flexible hybrid working arrangements Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Housing Officer role is of interest please apply or contact (url removed) or (url removed)
Income Officer Opportunity Salary - 38,000 We're working with a client looking for an Income Officer covering Newbury & Reading, based from the Greenham Hub. This is a permanent, hybrid role with a mix of home, office, and site visits. What you'll do: Manage rent & service charge accounts Negotiate payment plans Provide welfare & money advice Handle evictions & attend court when required What you need: Experience in income management/debt recovery, strong customer service skills, and knowledge of housing/welfare benefits. Full UK driving licence & own car required
May 22, 2026
Full time
Income Officer Opportunity Salary - 38,000 We're working with a client looking for an Income Officer covering Newbury & Reading, based from the Greenham Hub. This is a permanent, hybrid role with a mix of home, office, and site visits. What you'll do: Manage rent & service charge accounts Negotiate payment plans Provide welfare & money advice Handle evictions & attend court when required What you need: Experience in income management/debt recovery, strong customer service skills, and knowledge of housing/welfare benefits. Full UK driving licence & own car required
Maintenance Officer Location: Govan, Glasgow Salary: EVH Grade 7 Working Pattern:Monday to Friday with Flexible Working Temp to Perm oppertunity We are currently working with a well-established housing organisation based in the Govan area to recruit an experienced Maintenance Officer . This is an excellent opportunity for someone with a strong background in social housing maintenance , particularly in managing void properties and overseeing day-to-day reactive repairs . Key Responsibilities Managing void properties from inspection through to completion Coordinating day-to-day reactive maintenance works Liaising with contractors to ensure works are completed to a high standard, on time, and within budget Carrying out property inspections and preparing detailed specifications of work Monitoring contractor performance and ensuring compliance with health and safety requirements Providing technical advice and support to internal teams and tenants where required Requirements Proven experience in a Maintenance Officer or Property Maintenance role within the social housing sector Strong knowledge of voids and reactive repairs Ability to prepare schedules of work and interpret technical information Excellent organisational and communication skills Technical or building-related qualifications would be advantageous What's on Offer Competitive salary aligned to EVH Grade 7 Flexible working arrangements Opportunity to join a respected organisation committed to delivering high-quality housing services If you have the relevant experience in social housing maintenance and are looking for your next opportunity in the Glasgow area, we'd love to hear from you. RG Setsquare is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Contractor
Maintenance Officer Location: Govan, Glasgow Salary: EVH Grade 7 Working Pattern:Monday to Friday with Flexible Working Temp to Perm oppertunity We are currently working with a well-established housing organisation based in the Govan area to recruit an experienced Maintenance Officer . This is an excellent opportunity for someone with a strong background in social housing maintenance , particularly in managing void properties and overseeing day-to-day reactive repairs . Key Responsibilities Managing void properties from inspection through to completion Coordinating day-to-day reactive maintenance works Liaising with contractors to ensure works are completed to a high standard, on time, and within budget Carrying out property inspections and preparing detailed specifications of work Monitoring contractor performance and ensuring compliance with health and safety requirements Providing technical advice and support to internal teams and tenants where required Requirements Proven experience in a Maintenance Officer or Property Maintenance role within the social housing sector Strong knowledge of voids and reactive repairs Ability to prepare schedules of work and interpret technical information Excellent organisational and communication skills Technical or building-related qualifications would be advantageous What's on Offer Competitive salary aligned to EVH Grade 7 Flexible working arrangements Opportunity to join a respected organisation committed to delivering high-quality housing services If you have the relevant experience in social housing maintenance and are looking for your next opportunity in the Glasgow area, we'd love to hear from you. RG Setsquare is acting as an Employment Business in relation to this vacancy.
